Extended Stay America Select Suites - Richmond - Innsbrook

Q: How many room types does Extended Stay America Select Suites - Richmond - Innsbrook have?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** offers **4 to 5 core room configurations** (plus corresponding accessible layout variations): 1. **Studio Suite – 1 Queen Bed** (Sleeps up to 2) 2. **Deluxe Studio Suite – 1 Queen Bed with Sofa Sleeper** (Sleeps up to 4) 3. **Studio Suite – 2 Queen Beds** (Sleeps up to 4) 4. **Deluxe Studio Suite – 2 Queen Beds with Sofa Sleeper** (Sleeps up to 6) 5. **1-Bedroom Suite – 2 Queen Beds with Sofa Sleeper** (Available for select extended bookings) *(All suites include fully equipped kitchens with full-sized refrigerators, stovetops, and microwaves, and are non-smoking).*

Q: What are the room types at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** (located in Glen Allen, VA) offers non-smoking, suite-style accommodations equipped with full kitchens (stovetop, microwave, full-size refrigerator). The primary room types include: * **Studio Suite – 1 Queen Bed** (Sleeps up to 2) * **Studio Suite – 2 Queen Beds** (Sleeps up to 4) * **Deluxe Studio – 1 Queen Bed with Sofa Sleeper** (Sleeps up to 4) * **Deluxe Studio – 2 Queen Beds with Sofa Sleeper** (Sleeps up to 6) * **1-Bedroom Suite – 2 Queen Beds with Sofa Sleeper** (Separate living/sleeping areas; sleeps up to 6) *(Note: Select configurations are also available as ADA-accessible rooms with accessible tubs or roll-in showers.)*

Q: Are there grocery stores or pharmacies near Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, the hotel is situated at **10060 W. Broad Street** in the Innsbrook/Glen Allen area, which puts it along a major commercial corridor with numerous grocery stores and pharmacies within a 1- to 2-mile radius: ### **Grocery Stores** * **Publix Super Market** (approx. 0.8 miles east at 9645 W. Broad St): Full-service grocery store with a bakery, deli, and pharmacy. * **Costco Wholesale** (approx. 0.8 miles east at 9650 W. Broad St): Warehouse club for bulk food, essentials, and pharmacy (membership required). * **Kroger** (approx. 1.2 miles east at 9480 W. Broad St): Large supermarket offering full grocery selection, produce, and a pharmacy. * **Target** (approx. 1 mile west at 10100 Brook Rd / West Broad area): Stocks groceries and everyday essentials. * **Whole Foods Market** (approx. 1.5 miles west at 11173 W. Broad St): Organic, specialty, and prepared foods. * **Walmart Supercenter** (approx. 1.7 miles west at 11400 W. Broad St): Large 1-stop shop for groceries and household goods. * **Trader Joe's** (approx. 1.8 miles west in Short Pump): Popular for specialty groceries and frozen meals. ### **Pharmacies** * **CVS Pharmacy** (approx. 1 mile west at 10901 W. Broad St): Full-service pharmacy and convenience drugstore. * **Publix Pharmacy** (approx. 0.8 miles east at 9645 W. Broad St). * **Kroger Pharmacy** (approx. 1.2 miles east at 9480 W. Broad St). * **Costco Pharmacy** (approx. 0.8 miles east at 9650 W. Broad St). * **Walmart Pharmacy** (approx. 1.7 miles west at 11400 W. Broad St). * **Walgreens** (approx. 2 miles away on Nuckols Rd / Parham Rd).

Q: Are there mountain or nature views at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no mountain or nature views at Extended Stay America Select Suites - Richmond - Innsbrook. The hotel is located in Glen Allen/Henrico County, a flat, suburban commercial area just northwest of Richmond, Virginia. The property is situated within a corporate office park near major roadways and commercial retail centers (such as Short Pump). Room windows look out onto the hotel's parking lots, neighboring commercial buildings, or suburban roads rather than scenic natural landscapes or mountains (the Blue Ridge Mountains are located over 70 miles to the west).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have ocean views?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not have ocean views. The hotel is located inland in Glen Allen/Henrico County, Virginia (in the Richmond metropolitan area), more than 90 miles away from the Atlantic coastline. Its rooms overlook local suburban and commercial areas, such as parking lots and nearby roadways.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook overlook the city skyline?

A: **No**, it does not overlook the city skyline. The hotel is located at 10060 W. Broad St. in Glen Allen/Henrico County, within the suburban Innsbrook area. It is a low-rise property situated roughly 12 to 14 miles northwest of downtown Richmond, surrounded by suburban roadways, shopping centers, and parking lots rather than skyline views.

Q: How far is Extended Stay America Select Suites - Richmond - Innsbrook from major highways?

A: The **Extended Stay America Select Suites - Richmond - Innsbrook** (located at **10060 W. Broad St., Glen Allen/Richmond, VA**) has direct access to several major highways: * **U.S. Route 250 (Broad Street):** Situated directly on Broad Street, offering immediate access. * **Interstate 64 (I-64):** Approximately **1 mile** away (about a 2- to 3-minute drive via Exit 180A/Broad St or Cox Rd). * **Interstate 295 (I-295):** Approximately **2 to 2.5 miles** north/west (about a 5-minute drive). * **State Route 288 (VA-288):** Approximately **5 to 6 miles** west along Broad Street/I-64. * **Interstate 95 (I-95):** Around **9 to 10 miles** east via I-64.

Q: How far is Extended Stay America Select Suites - Richmond - Innsbrook from the convention center?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St., Glen Allen) is approximately **12.5 miles** (around 20 km) northwest of the **Greater Richmond Convention Center** in downtown Richmond. By car, the drive typically takes about **15 to 20 minutes** via I-64 East, depending on traffic conditions.

Q: How far is Extended Stay America Select Suites - Richmond - Innsbrook from the nearest airport?

A: The nearest major airport to **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St, Glen Allen/Richmond, VA) is **Richmond International Airport (RIC)**. * **Distance:** Approximately **20 to 22 miles** (around 32–35 km). * **Drive time:** Typically **25 to 30 minutes** by car or taxi via I-64 East, depending on traffic conditions.

Q: How many parks, schools, or family-oriented attractions are within walking distance of Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook** (located at **10060 W. Broad St, Glen Allen/Richmond, VA**), the immediate area is a heavily commercialized suburban retail and highway corridor. Within a reasonable walking distance (roughly a **10- to 20-minute walk**, up to 1 mile): ### 1. Family-Oriented Attractions: **3** Directly behind or adjacent to the hotel property (across the parking lots and neighboring commercial plazas around West Broad Commons / Broad Hill Centre), there is a cluster of popular indoor family entertainment centers: * **Urban Air Trampoline and Adventure Park** (~0.1 miles / 2–3 minute walk) * **Kids Empire Richmond** (~0.2 miles / 4–5 minute walk) * **Kangaroo Jac’s** (~0.3 miles / 6–8 minute walk) ### 2. Parks: **0 to 1** * **Public parks:** There are **0 formal public parks** within walking distance. Most major county parks (such as *Deep Run Park* or *Crump Park*) are a 5- to 10-minute drive away. * **Walking paths/lakes:** About 0.8–1.0 mile west is the edge of the **Innsbrook Corporate Center**, which features public-accessible paved lakeside trails and green spaces, though it is not a traditional playground park. ### 3. Schools: **0** * There are **0 traditional K–12 schools** within walking distance. * The zoned Henrico County public schools (such as *Springfield Park Elementary*, *Longan Elementary*, *Holman Middle*, and *Tucker High School*) are between 1.5 and 3.5 miles away and require driving. --- **Summary:** There are **3 indoor family attractions**, **0 public parks**, and **0 schools** within direct walking distance.

Q: How many tourist attractions or visitor sites are within walking distance of Extended Stay America Select Suites - Richmond - Innsbrook?

A: There are essentially **no traditional tourist attractions or historic sightseeing destinations within walking distance** of the Extended Stay America Select Suites – Richmond – Innsbrook (located at 10060 W. Broad St., Glen Allen/Richmond). The hotel sits along a heavily commercial, automobile-oriented suburban corridor along West Broad Street. While traditional tourist sites are absent on foot, here is what you can expect in the immediate area: * **Traditional / Historic Attractions:** **0** * Richmond’s well-known visitor attractions (such as the Virginia Museum of Fine Arts, Lewis Ginter Botanical Garden, Maymont, Carytown, and historic downtown sites) are located roughly **7 to 12 miles away** and require a car or rideshare. * **Family / Commercial Entertainment (Walking Distance):** **1 to 2** * **Urban Air Trampoline and Adventure Park** (and nearby indoor play centers like Kids Empire) is located right next door in the adjacent commercial plaza (about 0.1–0.2 miles away). * **Shopping & Dining (Walking Distance):** * There are strip malls, grocery stores (e.g., Publix), and standard suburban chain restaurants within a 5- to 15-minute walk. Larger retail hubs like Short Pump Town Center are a 5- to 10-minute drive (approx. 3 miles).

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook close to the beach?

A: **No, it is not close to the beach.** Extended Stay America Select Suites – Richmond – Innsbrook is located inland in Glen Allen/Henrico County, just northwest of Richmond, Virginia. The nearest ocean beaches (such as Virginia Beach) are roughly **115 to 125 miles away**, which is typically a **2 to 2.5-hour drive** depending on traffic.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook in or near an area with nightlife ?

A: **No, not in the traditional sense.** The hotel (located at 10060 West Broad St in Glen Allen/Innsbrook) is situated in a heavily suburban corporate and commercial corridor. It is dominated by office parks, strip malls, and chain retailers rather than an active, walkable entertainment or nightlife district. Here is what nightlife access looks like from this property: * **Immediate Area (Within 5–10 minutes):** You will find standard suburban dining and casual drinks—such as sports bars, breweries, and chain restaurants (particularly around Broad Street and nearby **Short Pump Town Center**, about 3 miles west). While good for dinner, happy hours, or catching a game, these places generally wind down earlier and do not offer clubs or vibrant late-night scenes. * **True Richmond Nightlife (15–20 minutes away):** Richmond’s actual nightlife hubs—featuring walkable bar strips, live music, nightclubs, and late-night crowds—are located closer to the city center: * **The Fan & Carytown:** Casual bars, pubs, and college/young adult hangouts. * **Scott's Addition:** Highly popular district packed with craft breweries, cideries, rooftop bars, and entertainment venues. * **Shockoe Slip / Shockoe Bottom & Downtown:** Late-night bars, clubs, and live music venues. **Bottom line:** If your goal is to be able to walk out of your hotel into bars, clubs, or late-night entertainment, this hotel is **not** in that type of area. You would need to take a 15- to 20-minute rideshare (Uber/Lyft) or drive into Richmond's urban neighborhoods.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook located in a historic district?

A: **No**, it is not located in a historic district. Extended Stay America Select Suites - Richmond - Innsbrook is located at 10060 W. Broad Street in Henrico County (Glen Allen, Virginia). It is situated in the Innsbrook/West End commercial and suburban shopping corridor—a modern, post-1970s master-planned corporate and retail area—rather than one of Richmond’s historic districts.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook near a train or metro station?

A: **No, it is not within walking distance of a train station, and Richmond does not have a metro/subway system.** Here are the key details regarding rail access from the hotel (located at 10060 W Broad St, Glen Allen/Richmond): * **No Metro System:** Greater Richmond does not have a metro, subway, or light rail network; public transit in the area is limited to buses (GRTC Transit System). * **Train / Amtrak Access:** The nearest intercity train station is the **Richmond Staples Mill Road Amtrak Station (RVR)**. It is approximately **6 to 7 miles** away (around a 12–15 minute drive or rideshare). * **Historic Downtown Station:** Richmond's other train depot, **Main Street Station (RVM)**, is located in downtown Richmond, about **13 to 14 miles** southeast of the property. To reach the hotel from the train station, taking a taxi or rideshare (such as Uber or Lyft) is the most practical option.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook on or adjacent to a busy street?

A: **Yes.** The hotel is located at **10060 W. Broad Street** (US Route 250) in Glen Allen/Henrico. West Broad Street is a major, heavily trafficked multi-lane commercial arterial road in the Richmond/Innsbrook/Short Pump area, lined with numerous shopping centers, restaurants, and businesses.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook well located for sightseeing?

A: **Generally, no.** Extended Stay America Select Suites – Richmond – Innsbrook is **not well-located for sightseeing**, unless you specifically plan on driving everywhere and prioritize budget over convenience. ### Location Details: * **Suburban setting:** The property is located in Glen Allen/Innsbrook along West Broad Street, roughly **12 to 15 miles northwest of Downtown Richmond**. It sits in a commercial/corporate office park corridor, tailored mainly for business travelers, corporate relocations, and long-term stays. * **Distance to major sights:** Most of Richmond's primary historical and cultural attractions are a **15–25 minute drive** away (longer during rush hour traffic along I-64 or Broad Street): * **Virginia Museum of Fine Arts (VMFA) & The Museum District:** ~10–12 miles * **Maymont & Carytown:** ~12–14 miles * **Downtown / Shockoe Slip / Capitol Square:** ~13–15 miles * **Lewis Ginter Botanical Garden:** ~8–9 miles (one of the closer major attractions) * **Walkability & Transit:** You cannot walk to any tourist sites from here. The area consists of suburban shopping strips, strip malls, and office complexes. While it is very close to conveniences like grocery stores and the Short Pump Town Center shopping mall, you will need a car or rideshares for any real sightseeing. ### Bottom Line: * **Book here if:** You have a personal vehicle, are traveling on a strict budget, want an in-room kitchen, and don't mind commuting 20 minutes into the city each day. * **Look elsewhere if:** You want to step out of your hotel and explore historic sights, museums, walkable neighborhoods, and local dining. For that type of trip, you will be much better off staying in **Downtown Richmond**, **Shockoe Slip**, or the **Museum District / The Fan**.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook within walking distance of major attractions?

A: **No, it is not within walking distance of major attractions.** The hotel is located at 10060 W. Broad Street in the Innsbrook/Glen Allen suburban business corridor. * **Major Richmond Attractions:** Downtown highlights (such as the Virginia Museum of Fine Arts, Maymont, the Science Museum of Virginia, and the Virginia State Capitol) are roughly **10 to 15 miles away**, requiring a 15- to 20-minute drive. * **Nearby Suburban Spots:** While it sits along a busy commercial artery near suburban shopping and dining, even larger regional spots like **Short Pump Town Center** are about **3 miles away**. * **Walkability:** The area immediately surrounding the hotel consists primarily of corporate office parks, multi-lane highways (West Broad Street / I-64), strip malls, and chain restaurants, making it heavily car-dependent. You will need a car or rideshare service to visit the region's main tourist sites and cultural attractions.

Q: Is the property secluded or centrally located at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** is **centrally located** within a busy suburban commercial and business hub, rather than secluded. * **Surroundings:** The property is situated along **West Broad Street (Route 250)** in the Innsbrook/Glen Allen area. It is surrounded by restaurants, retail shopping centers, corporate parks, and major retailers (such as Target and Kroger). * **Accessibility:** It sits just a short drive from major highways (I-64 and I-295) and is only a few minutes from **Short Pump Town Center**. * **Relation to Downtown:** While it is centrally positioned for commerce, shopping, and business in the West End/Innsbrook area, it is about **9 to 10 miles northwest of downtown Richmond**.

Q: Is this location convenient for business travel at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, the location is very convenient for business travel**, particularly if your work is centered in the Innsbrook corporate corridor or the West End of Richmond. ### Why the Location Works Well for Business: * **Proximity to Corporate Hubs:** The property is situated on West Broad Street in Glen Allen, right adjacent to the **Innsbrook Corporate Center**—one of the largest office and business parks in the Richmond metropolitan area. Major corporate offices, financial institutions, and tech firms are just a 5-minute drive away. * **Highway & Transit Access:** It sits just off **I-64** and offers quick connections to **I-295** and Route 288. This provides a direct, roughly 15-to-20-minute commute to Downtown Richmond and straightforward travel throughout the region. * **Amenities & Dining:** It is located directly along the main commercial strip of West Broad Street and is just minutes from **Short Pump Town Center**. This makes entertaining clients, picking up quick meals, or running errands (supermarkets, department stores, pharmacies) very simple. * **In-Room Business Needs:** The rooms feature full kitchens, dedicated work desks, and free Wi-Fi, making it practical for multi-night or extended corporate assignments. --- ### Factors to Consider Before Booking: * **Distance to Richmond International Airport (RIC):** The hotel is on the northwest side of the metro area, making RIC roughly a 25–30 minute drive (around 20–22 miles) depending on traffic. * **"Select Suites" Tier Service:** As an *Extended Stay America Select Suites*, it is designed for independent, budget-conscious, or long-term stays. The front desk operates on limited daily hours (rather than 24/7), and daily housekeeping/turn-down services typical of full-service business hotels are not included. * **If Your Work is Downtown:** If the bulk of your meetings are at the state capitol, bio-tech centers, or financial institutions in Downtown Richmond, staying closer to downtown might be preferable to avoid rush-hour traffic on I-64. **Summary:** For business travelers visiting corporate clients in Innsbrook, Short Pump, or Henrico County, the location is among the most convenient and cost-effective in the area.

Q: What are the typical noise levels and pedestrian traffic levels near Extended Stay America Select Suites - Richmond - Innsbrook after 10pm?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** is located at **10060 W. Broad Street** (US-250) in Glen Allen/Henrico County. After 10:00 PM, noise and pedestrian traffic patterns reflect its suburban, commercial-corridor setting: ### 1. Pedestrian Traffic Levels: **Very Low to Minimal** * **Surrounding Area:** The property sits in a car-dominated commercial corridor surrounded by strip plazas, retail lots, and office parks. Sidewalk activity in this area drops drastically after major retail centers and dining spots close around 9:00–10:00 PM. You will rarely see anyone walking along the street late at night. * **On-Property Foot Traffic:** Within the property itself, foot traffic after 10:00 PM is limited mostly to guests returning from late shifts or travel, taking dogs out to relieve themselves (it is a pet-friendly facility), or visiting the parking lot. ### 2. Exterior Noise Levels: **Moderate (Traffic-Driven)** * **Road Traffic:** West Broad Street is a primary multi-lane arterial road. While daytime congestion eases substantially after 9:00 PM, traffic does not stop entirely. You will still hear steady moderate vehicle noise, occasional acceleration, sirens, or commercial delivery trucks passing by through the night. * **Flight/Rail Noise:** The property is not directly underneath a major low-altitude flight path or adjacent to active rail corridors, so overhead and train disruptions are negligible. * **Tip for Light Sleepers:** Rooms facing the rear of the property or facing away from W. Broad Street will be noticeably quieter than rooms facing the main road directly. ### 3. Interior/Property-Specific Noise: **Variable** * Extended-stay and budget-oriented properties typically feature a mix of traveling workers, long-term residents, and short-term guests. Guest reviews periodically note typical extended-stay interior sounds—such as doors closing in hallways, guests walking overhead on upper floors, or occasional late-night arrivals in the parking area.

Q: What attractions are within walking distance at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Because **Extended Stay America Select Suites – Richmond – Innsbrook** (located at 10060 West Broad St in Glen Allen/Innsbrook) is situated along a busy suburban commercial corridor, there are **very few traditional tourist attractions within direct walking distance**. However, there is an abundance of shopping, dining, and outdoor spots on foot, while major cultural and historic attractions require a short drive. --- ### **Within Walking Distance (5–15 Minutes on Foot)** * **Innsbrook Walking & Jogging Trails (Innsbrook Lakes):** Just behind and around the office parks across from the property, Innsbrook features miles of paved walking/jogging trails winding around scenic corporate lakes and fountain ponds (popular with walkers, joggers, and birdwatchers). * **Brookhollow & Innsbrook Shopping Centers:** Located directly adjacent to and across from the hotel along West Broad Street, these centers offer walkable access to big-box stores, specialty markets, and services (such as Home Depot, grocery outlets, and convenience stops). * **Restaurants & Casual Dining:** Dozens of eateries are within a 5-to-10-minute walk, including: * Corner Bakery Cafe * Silver Diner * Panera Bread * Various fast-casual spots and local international eateries along the Broad Street strip. --- ### **Popular Attractions a Short Drive Away (5–15 Minutes)** For actual entertainment and sightseeing, you will want a car, taxi, or rideshare: * **Short Pump Town Center (~5–7 min drive / 3 miles):** A large, upscale open-air mall featuring Dave & Buster's, bowling/arcades, movie theaters, high-end shopping, and fine dining. * **Bowlero West End (~5–7 min drive):** Bowling alley, billiards, and arcade entertainment. * **Deep Run Park & Recreation Center (~8 min drive):** A scenic 180-acre county park with wooded hiking trails, fishing ponds, and playgrounds. * **Lewis Ginter Botanical Garden (~12–15 min drive):** One of the top-rated public botanical gardens in the country, featuring historic conservatories and seasonal light shows. * **Cultural Richmond (~15–20 min drive):** Downtown Richmond, the Virginia Museum of Fine Arts (VMFA), the Science Museum of Virginia, and Carytown.

Q: What is the distance of the city center from Extended Stay America Select Suites - Richmond - Innsbrook?

A: The distance from **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad Street in Glen Allen/Henrico) to the Richmond city center (Downtown Richmond) is: * **Straight-line distance:** approximately **8.8 to 9 miles** * **Driving distance:** approximately **11 to 12 miles** (around a 15–20 minute drive via I-64 East)

Q: What is the nearest city conter to Extended Stay America Select Suites - Richmond - Innsbrook?

A: The nearest major city center is **Downtown Richmond, Virginia**, located approximately **11 to 12 miles** southeast of the hotel. The hotel itself is located in **Glen Allen / Innsbrook** (Henrico County): * **Glen Allen center:** ~4 to 5 miles northeast * **Downtown Richmond (City Center):** ~11–12 miles southeast (about a 15–20 minute drive via I-64 E)

Q: What is the reported crime rate in the neighborhood where Extended Stay America Select Suites - Richmond - Innsbrook is located?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** is located at **10060 W. Broad Street** in the Innsbrook/Glen Allen area of western Henrico County, Virginia. Because unincorporated suburban communities do not typically have a single standalone municipal police department, reported crime statistics are aggregated by neighborhood data providers and the Henrico County Police Division: ### 1. Neighborhood Crime Rates (Innsbrook / Glen Allen) * **Overall Crime Rate:** Generally estimated at around **12 to 32 per 1,000 residents** annually, depending on whether the metric uses strict residential census tracts or broader commercial boundaries. * **Violent Crime:** The violent crime rate in this area is very low, reported at approximately **1 per 1,000 residents** (or roughly 68% lower than the national average). The odds of becoming a victim of a violent crime here are roughly **1 in 1,000 to 1 in 1,150**. * **Property Crime:** The majority of reported incidents in the area consist of property-related offenses (larceny/theft, vehicle break-ins, and shoplifting), running at roughly **11 to 28 per 1,000 residents**. The odds of being a victim of property crime are approximately **1 in 85 to 1 in 100**. ### 2. Micro-Location Context (W. Broad Street Commercial Corridor) * While the broader Innsbrook corporate center and surrounding residential areas consistently rank among the safer suburban regions in the Greater Richmond area, this specific hotel sits directly along the **West Broad Street (U.S. 250)** commercial strip. * Due to the heavy concentration of retail centers, strip malls, and budget/extended-stay motels along Broad Street, law enforcement data typically shows an elevated concentration of non-violent calls for service in the immediate blocks compared to deeper residential subdivisions. The most common reported offenses in this corridor are: * Theft from motor vehicles (vehicle break-ins in commercial/hotel parking lots) * Shoplifting/retail larceny * Vandalism or minor property damage ### Summary Overall, the Innsbrook neighborhood is considered a **low-to-moderate crime, predominantly safe suburban area**, with crime rates well below the national average for violent offenses. As with most major commercial thoroughfares, travelers are advised to practice standard precautions against opportunistic property crimes, such as keeping car doors locked and leaving no valuables visible in vehicles.

Q: What transportation options are available from the airport to Extended Stay America Select Suites - Richmond - Innsbrook?

A: To travel from **Richmond International Airport (RIC)** to the **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St., Glen Allen/Innsbrook), you have several transportation options: --- ### 1. Rideshare (Uber / Lyft) — *Most Convenient* * **Travel Time:** 25–35 minutes (approx. 20–22 miles, depending on traffic). * **Pickup Location:** Outside the lower-level baggage claim across from terminal doors. * **Cost:** Typically between **$30 and $50** for a standard ride (subject to surge pricing and time of day). --- ### 2. Taxis * **Travel Time:** 25–35 minutes. * **Pickup Location:** Taxi stands are located curbside right outside the terminal baggage claim area. * **Cost:** Metered fares typically range from **$50 to $65+** plus tip. --- ### 3. Rental Cars * **Travel Time:** 25–35 minutes via **I-64 W** (the hotel is just off the Broad St. / I-64 exit). * **Location:** Car rental counters (Avis, Budget, Enterprise, Hertz, National, Alamo, etc.) are located on the lower level near baggage claim. * **Parking:** Extended Stay America offers **free on-site self-parking** for guests. --- ### 4. Public Transit (GRTC Bus) — *Budget Option* * **Travel Time:** Approx. **1 hour 30 minutes to 2 hours**. * **Route:** 1. Take the **GRTC Route 7A/7B** from RIC Airport into Downtown Richmond (Transfer Plaza). 2. Transfer to the **GRTC Pulse (Rapid Transit)** or local westbound buses heading along West Broad Street toward Innsbrook/Short Pump. * **Cost:** Public transit on GRTC buses is free or low-cost (check current local GRTC fare policies prior to arrival). * *Note:* Not recommended if traveling with significant luggage due to transfers and the length of the trip. --- *(Note: Extended Stay America Select Suites does **not** provide a dedicated complimentary airport shuttle service.)*

Q: What types of businesses, landmarks, and services are within one mile of Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** is located at **10060 W. Broad Street, Glen Allen, VA 23060**. Situated directly along the busy West Broad Street commercial corridor and near the edge of the Innsbrook corporate area, the immediate 1-mile radius is densely populated with a wide variety of amenities, businesses, and services: --- ### **1. Retail & Shopping Centers** The hotel is surrounded by several strip centers and shopping plazas (including **Colonnades West** and nearby commercial strips): * **Grocery & Specialty Food:** * **Publix Super Market** (at Virginia Center/Colonnades West area) * **Maharajah Market** (Indian & international groceries) * **Virginia ABC Store** (spirits/liquor) * **General Retail & Apparel:** * **DSW Designer Shoes**, **TJ Maxx**, **Ross Dress for Less**, and discount department outlets * Nearby convenience stores and gas station marts (such as **Wawa** and **Sheetz**) --- ### **2. Dining & Cafes** There are dozens of dining options ranging from fast food to casual sit-down restaurants along Broad Street: * **Casual & Sit-Down Dining:** * **Applebee's Grill + Bar** * **Carrabba's Italian Grill** * **Plaza Azteca** (Mexican cuisine) * **Burgerworks** * **Fast Casual & Quick Bites:** * **Panera Bread** * **Starbucks** * **Chipotle Mexican Grill** * **Chick-fil-A**, **Wendy's**, and **McDonald's** --- ### **3. Entertainment & Recreation** Several family and indoor entertainment centers are located within walking distance or a short drive: * **Urban Air Trampoline and Adventure Park** (indoor trampoline/climbing) * **Kids Empire Richmond** (indoor play center) * **Kangaroo Jac's** (inflatables and party center) * Local fitness facilities and boutique gyms --- ### **4. Healthcare & Medical Services** * **Urgent Care:** **Concentra Urgent Care** (occupational health and urgent walk-in care) * **Dental & Specialty Clinics:** Various local practices, including **Dr. Dhakar Dentistry** * **Veterinary Services:** **Springfield Veterinary Center** * **Pharmacies:** Nearby retail chain pharmacies (CVS/Walgreens counters in grocery stores/plazas) --- ### **5. Corporate Offices & Business Parks** * **Innsbrook Corporate Center:** Just north and northwest of the property lies Innsbrook, a master-planned corporate park home to hundreds of corporate offices, tech firms, financial institutions (such as Capital One campuses and Dominion Energy facilities nearby), and lakeside walking trails. * Various banks and credit union branches with full ATM services (e.g., Bank of America, Wells Fargo, Truist) are lined along Broad Street. --- ### **6. Transportation & Public Services** * **Transit:** **Gaskins Road Park-and-Ride** (approximately 0.5 miles away), offering GRTC express commuter and local bus access. * **Automotive:** Several auto service shops, tire centers, and dealerships line West Broad Street.

Q: Will I need a car if I stay here at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **In short: Yes, for most travelers, you will strongly want or need a car.** Here is why, along with a few exceptions: ### 1. Suburban, Car-Centric Location The hotel is located at **10060 W. Broad Street** in the Innsbrook/Glen Allen area. This corridor is a wide, heavily trafficked multi-lane highway surrounded by commercial business parks, strip malls, and office complexes. It is not designed for pedestrians; walking across or alongside Broad Street can be difficult and unpleasant. ### 2. Distance from Major Attractions * **Downtown Richmond & The Fan/Museum District:** Roughly 12–15 miles away (a 20- to 25-minute drive via I-64). * **Richmond International Airport (RIC):** About 20 miles away (a 25- to 30-minute drive). * **Short Pump Town Center:** About 3–4 miles west. ### 3. Public Transit is Limited & Slow The local bus system (**GRTC Route 19**) runs along West Broad Street and can connect you eastward to Willow Lawn (where you can transfer to the Pulse bus rapid transit into downtown) or westward toward Short Pump. However: * A trip to downtown Richmond via transit can easily take **60 to 90+ minutes** each way. * Bus frequency and coverage are limited compared to larger metropolitan networks. ### 4. What You *Can* Do Without a Car You might manage without a car only under these circumstances: * **You are visiting solely for business within Innsbrook:** If your meetings or workplace are within the immediate corporate park or within walking distance. * **Basic necessities:** A handful of casual eateries, fast food, and strip centers are within walking distance, though navigating traffic and large parking lots on foot is necessary. * **Rideshares:** You can rely on Uber or Lyft, but if you take multiple trips per day or travel downtown frequently, rideshare costs will quickly surpass the cost of a rental car. ### Bottom Line If your goal is to explore Richmond, commute outside the Innsbrook office park, or have an easy, flexible stay, **having a car (or renting one) is essential.** The hotel offers **free on-site parking**, making having a vehicle very hassle-free.

Q: Are meeting facilities at Extended Stay America Select Suites - Richmond - Innsbrook available for booking by non-guests?

A: **Yes, but subject to property approval and availability.** While the **Extended Stay America Select Suites – Richmond – Innsbrook** (located at 10060 W. Broad St., Glen Allen, VA) features an on-site meeting room, availability for external or non-guest bookings is handled at the discretion of hotel management rather than through an automated online portal: * **Rental Policies:** Most hotel meeting spaces can be rented by outside groups or non-guests on an hourly or daily fee basis; however, because *Select Suites* operate under limited front-desk staffing and focus primarily on long-term residential lodging, priority and policies often favor in-house guests. * **Direct Booking Requirement:** Because rates, catering/beverage restrictions, and access rules for non-guests must be coordinated manually, you must contact the property directly to arrange a contract. To verify availability, rental fees, and non-guest terms for your desired date, contact the hotel front desk directly at **+1 (804) 747-0840**.

Q: Are security guards available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, dedicated security guards are not provided for meeting or event services** at Extended Stay America Select Suites – Richmond – Innsbrook. Because it operates as an economy/extended-stay property, event facilities are limited to basic meeting room rental, and staff services do not include on-site event security. If your event requires security personnel, you would need to arrange and contract a licensed third-party security service independently, subject to hotel management approval.

Q: Are staff available at Extended Stay America Select Suites - Richmond - Innsbrook for manual work?

A: **No.** Hotel staff at **Extended Stay America Select Suites – Richmond – Innsbrook** are not available to provide manual labor or heavy lifting services for guests. Like most budget and extended-stay properties under the *Select Suites* tier, the hotel operates with a lean service model: * **What staff do:** On-site employees consist of front-desk agents, housekeeping, and property maintenance personnel whose duties are strictly limited to hotel operations, cleaning turnovers, and property repairs. * **No porter or bellhop services:** Staff do not assist with loading/unloading vehicles, moving furniture, moving personal boxes, or other manual tasks for guests. * **Self-service setup:** Guests are expected to handle their own luggage and personal belongings (luggage carts may be available in the lobby depending on availability). If you require physical assistance (such as moving furniture, unloading a moving truck, or carrying heavy equipment), you will need to hire local third-party movers or labor services.

Q: Are tables available in the meeting room(s) at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, tables are available in the meeting space at **Extended Stay America Select Suites - Richmond - Innsbrook**. The property's on-site meeting room is configured in a boardroom style, equipped with a large conference table and chairs for meetings and small group discussions. If you have specific layout needs or require additional tables/setup options, it is recommended to contact the hotel directly at **(804) 747-0840** to confirm arrangements before your event.

Q: Are wall charts available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, wall charts (commonly requested for meeting or presentation equipment) are **not available** at Extended Stay America Select Suites - Richmond - Innsbrook. The property focuses on self-sufficient, long-term studio lodging (featuring in-room kitchens, workspaces, and basic business services like copy/fax) rather than comprehensive audiovisual and presentation supplies. If you are hosting a meeting or require presentation equipment like wall charts, easels, or flip charts, you will need to bring your own supplies.

Q: Can I arrange for additional meeting supplies or equipment at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, but options are typically limited to basic administrative support and essential room setups. * **On-Site Amenities:** The property lists a **meeting room** along with basic business support such as **copy and fax services** (available for a fee) and complimentary Wi-Fi. * **Advanced Equipment & AV:** Because this property operates under the budget-focused *Select Suites* tier, they do not maintain dedicated in-house audiovisual departments or extensive supplies (such as advanced A/V systems, whiteboards, or catering). If you require specific items (e.g., projectors, screens, flip charts, or conference phone setups), you should contact the front desk or sales manager at the location directly at **(804) 747-8898** in advance to check what equipment is on hand and confirm whether you will need to rent equipment from a third-party AV vendor.

Q: Can I book meeting rooms at Extended Stay America Select Suites - Richmond - Innsbrook for a half-day event?

A: **Yes, but you will need to contact the property directly to book it.** The **Extended Stay America Select Suites – Richmond – Innsbrook** (10060 W. Broad St, Glen Allen, VA) lists an on-site **meeting room** among its featured amenities. However, Extended Stay America locations do not support online booking or public rate calendars for meeting space. Availability, half-day rates, capacity, and equipment setup must be arranged through the property's sales/management desk. * **Direct Phone:** (804) 747-0840 * **Front Desk Hours (Select Suites):** Typically Monday–Friday 9:00 AM – 10:00 PM; Saturday–Sunday 10:00 AM – 6:00 PM. *Tip: Because "Select Suites" is an economy, extended-stay tier, meeting spaces are usually small conference/boardroom setups. If your half-day event requires extensive A/V, full catering, or high seating capacity, nearby hotels in the Innsbrook/Short Pump area (such as the Hilton Garden Inn or Homewood Suites) offer full-service conference facilities.*

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer meeting rooms or conference facilities?

A: Yes, **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St., Glen Allen, VA) lists an on-site **meeting room** among its featured amenities and services. However, because extended-stay properties typically offer limited-capacity meeting spaces rather than full-scale conference or banquet centers, it is best to contact the hotel directly (at 1-804-747-0840) to confirm availability, setup options, and audio/visual equipment for your specific event needs.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer registration services for meeting/event services?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer registration or event management services.** While the property lists an on-site **meeting room** among its basic amenities, Extended Stay America Select Suites operates as a budget extended-stay hotel with limited front-desk hours and self-service amenities. They do not provide conference management, attendee registration, event planning, or dedicated support staff for meetings. Groups or organizers renting the space are responsible for handling their own attendee registration and event coordination.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook provide catering services for meetings or events?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not provide catering services.** As an extended-stay, budget-friendly property, the hotel does not operate an on-site restaurant, kitchen, or banquet food service. While the property does offer a small meeting room for rent, guests hosting a meeting or gathering there are generally responsible for ordering from external third-party local caterers or restaurants.

Q: How many meeting rooms are available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** has **1 meeting room** available on-site.

Q: Is a carpenter available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer carpenter services for meetings or events. This property is a budget-focused, extended-stay hotel. While it features standard amenities such as basic meeting room space, guest laundry, and kitchens, it does not have on-site trade staff (such as carpenters, exhibit builders, or dedicated event-production labor). Any carpentry, staging, or setup construction required for an event would need to be contracted through an outside third-party vendor.

Q: Is a decorator available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, an event decorator is not provided** at the Extended Stay America Select Suites – Richmond – Innsbrook. The property is a budget-oriented, extended-stay hotel that offers basic amenities, which include a standard meeting/conference room space. However, it operates on a self-service model and does not have full-service event planning, dedicated on-site event staff, or decoration services. If you are planning an event or meeting there, you would need to: * Bring and set up your own decorations, or * Hire an independent third-party event decorator/planner from the Glen Allen / Richmond area to provide those services (subject to the hotel's policies on outside vendors).

Q: Is a locksmith available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not provide locksmith services for meetings, events, or general guest needs. Because it is a budget/economy extended-stay hotel, its event and business support is limited to basic facilities (a standard meeting room, Wi-Fi, and basic front-desk copy/fax services). If you require locksmith services for displays, equipment cases, or access during an event, you will need to contact an independent local commercial locksmith in the Glen Allen / Richmond, VA area.

Q: Is a photographer available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not provide an on-site or contracted photographer for meetings or events. As a budget-friendly, extended-stay property, their business and meeting amenities are limited to basic facilities (such as meeting room space, Wi-Fi, and basic front-desk copy/fax services). If you require photography for an event or meeting held there, you will need to hire an independent local photographer or event production vendor in the Richmond/Glen Allen area.

Q: Is an AV technician available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, an on-site AV technician is not available at this property. Extended Stay America Select Suites (including the Richmond - Innsbrook location) is an economy/budget extended-stay brand. While this location lists a small meeting room on site, it operates with a limited service model (limited front desk hours and minimal staffing) and **does not offer dedicated AV event staff, on-site technical support, or full event-production services**. If your event requires audio-visual assistance, you would need to: * Bring your own equipment or hire an independent local AV production vendor. * Alternatively, book meeting facilities at full-service business hotels in the Innsbrook/Glen Allen area (such as the *Richmond Marriott Short Pump* or *Hilton Richmond Hotel & Spa/Short Pump*), which feature dedicated event staff and technical AV support.

Q: Is an electrician available for meeting/event services at Extended Stay America Select Suites - Richmond - Innsbrookl?

A: **No.** The Extended Stay America Select Suites – Richmond – Innsbrook does not provide dedicated electrician or technical production services for meetings and events. Because the hotel operates as a budget/midscale extended-stay property, its meeting facilities are self-service. They provide basic room rental (standard electrical outlets and Wi-Fi), but they do not have an on-site or contracted electrician or audiovisual engineer available for event support. If your event requires specialized electrical needs (such as high-voltage hookups, power distribution, or audiovisual technicians), you would need to arrange for an outside professional or third-party AV vendor—and verify in advance with hotel management that their facilities can accommodate your power requirements.

Q: Is event lighting available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, event lighting is not available.** **Extended Stay America Select Suites – Richmond – Innsbrook** is an economy extended-stay lodging facility geared toward basic, self-service accommodations. While the property lists access to a standard small meeting room, it does not have on-site audio/visual equipment, event production services, or specialized event lighting. If your event requires staging or decorative lighting (such as uplighting, spotlights, or dimmable fixtures), you would need to arrange that equipment independently through an outside A/V or event rental vendor.

Q: Is there a dedicated event planner available for meetings at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there is not a dedicated event planner** on staff at the Extended Stay America Select Suites – Richmond – Innsbrook. As a budget-oriented, select-service extended-stay hotel, the property offers basic amenities—such as self-serve check-in/limited front-desk hours, guest laundry, and on-site meeting room facilities—but does not operate full-service event, catering, or event-planning departments. If you are planning an event or meeting: * You will need to coordinate the details and room setup yourself or hire an independent third-party planner. * For corporate room blocks or multi-room reservations, the corporate brand (Extended Stay America) provides sales coordinators to assist with group rates and room contracts, but they do not provide on-site event planning. * You can contact the property front desk directly at **(804) 747-0840** to inquire about meeting room availability, capacity, and rental policies.

Q: Is there copy or duplicating services available in the meeting rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no dedicated copy or duplicating machines inside the meeting rooms themselves.** However, **copy and fax services are available on the property through the front desk**. You can request duplicating services from hotel staff as needed for your meeting (fees may apply).

Q: Is Wi-Fi available in meeting spaces at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, Wi-Fi is available.** The property provides Wi-Fi throughout all guest areas and public facilities—including its meeting room. * **Standard Wi-Fi:** Typically free for basic web browsing and email. * **Enhanced/High-Speed Wi-Fi:** Extended Stay America properties offer paid upgrades if you need additional bandwidth for high-definition video conferencing or streaming during your meeting.

Q: What is the total number of guests that can be accommodated in the banquet area at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not have a dedicated banquet hall, banquet facility, or banquet catering area. While the hotel offers extended-stay studio accommodations and lists a small on-site meeting room among its business amenities, it does not accommodate banquet-style events. *(Note: Nearby full-service properties in the Innsbrook/Glen Allen area, such as the **Hilton Garden Inn Richmond Innsbrook**, feature banquet facilities accommodating up to **120 to 125 guests**, and **The Place at Innsbrook** can accommodate up to **200 guests** in banquet seating.)*

Q: What is the total number of guests that can be accommodated in the reception area at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not have a reception hall or dedicated event reception space. As a budget-friendly, extended-stay hotel, the property features guest suites with kitchens, laundry facilities, a fitness room, and an administrative front desk/lobby, but **0 guests** can be accommodated for formal receptions or event gatherings. If you are looking to host an event or reception in the Innsbrook/Glen Allen area, nearby venues and hotels with dedicated reception facilities include: * **The Place at Innsbrook** (reception capacity of up to 300 guests) * **Hilton Garden Inn Richmond Innsbrook** (flexible banquet/meeting space accommodating up to 120 guests) * **Drury Plaza Hotel Richmond** (multiple meeting rooms and event spaces)

Q: What types of meeting rooms are available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** does not feature a dedicated conference center or a variety of event spaces. Instead, the property has a single, small **basic on-site meeting room / conference room**: * **Type:** Small business/boardroom-style meeting space. * **Capacity & Size:** Approximately 100 square feet, intended for small gatherings, interviews, or team briefings rather than large events or banquets. * **Amenities Available:** Free Wi-Fi, along with front-desk copy/fax services (fees may apply). If you need specific layout configurations, audiovisual equipment, or current hourly/daily rates, it is best to contact the hotel directly at **(804) 747-0840** to confirm availability. For larger banquets, conventions, or multiple breakout rooms, neighboring hotels in the Innsbrook/Glen Allen area (such as the Hilton Garden Inn or Richmond Marriott West) offer full-service event facilities.

Q: Are attractions open year-round at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** is an extended-stay hotel (offering standard guest amenities like fully equipped in-room kitchens, a fitness room, guest laundry, and Wi-Fi), rather than a resort or destination featuring on-site tourist attractions. However, if you are asking about **popular tourist attractions located near the hotel** in the Richmond/Glen Allen area, most operate year-round: * **Short Pump Town Center** (open year-round for shopping and indoor/outdoor dining). * **Virginia Museum of Fine Arts (VMFA)** (open 365 days a year). * **Lewis Ginter Botanical Garden** (open year-round, featuring indoor conservatory exhibits and seasonal displays like the holiday GardenFest of Lights). * **Maymont Estate & Park** (grounds and farm are open daily year-round, weather permitting). * **Meadow Farm Museum at Crump Park** (park and grounds open year-round; museum hours vary seasonally). *(Note: Specific daily hours and access to outdoor sections can vary based on winter weather and seasonal holiday schedules, so checking each attraction's official website prior to visiting is recommended.)*

Q: Are prices at Extended Stay America Select Suites - Richmond - Innsbrook higher during spring break ?

A: **Generally, no.** Prices at **Extended Stay America Select Suites – Richmond – Innsbrook** do not see the dramatic "spring break" price spikes typical of beach towns or major resort destinations. Here is why, along with a few nuances to consider: ### 1. It is a Corporate/Suburban Extended-Stay Property * Located in the Innsbrook Corporate Center in Glen Allen, Virginia, this property primarily serves corporate travelers, relocating professionals, long-term project workers, and budget-conscious road travelers. * It is not situated in a traditional spring break vacation hotspot, meaning leisure travel surges during March and April have a minimal impact on overall demand. ### 2. Standard Business-Travel Seasonality * Spring marks an uptick in general corporate travel and regional road trips compared to the winter low season (January/February), so average room rates across the Richmond metro area may creep up slightly in the spring. * However, this is tied to general mid-week business demand rather than school vacation/spring break schedules. ### 3. Dynamic Pricing & Local Events While spring break itself will not double or triple rates: * **Local events:** Significant athletic tournaments, conventions in the Richmond area, or NASCAR race weekends at Richmond Raceway can cause short-term rate increases regardless of the time of year. * **Length of stay:** Extended Stay America heavily discounts reservations for weekly (7+ nights) and monthly (30+ nights) stays compared to single-night bookings. Single-night stays booked on short notice will always carry higher nightly rates.

Q: Are summer rates higher at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, summer rates are generally higher** at the Extended Stay America Select Suites – Richmond – Innsbrook, though the exact difference depends on demand and length of stay. * **Seasonal Demand:** Like most hotels in the Greater Richmond/Henrico area, leisure and corporate relocations peak from late spring through August. During the summer, nightly rates typically sit in the **$85 to $115+** range (before taxes and fees), compared to the winter low season (December through February), when baseline nightly rates often drop closer to **$65 to $80**. * **Dynamic Pricing:** Rates are dynamically priced based on day-of-week (weekends are often higher), local events (such as youth sports tournaments, raceway events, or corporate conferences in the Innsbrook office park), and current occupancy. * **Length-of-Stay Discounts:** Because this is an extended-stay property, weekly (7+ nights) and monthly (30+ nights) bookings offer discounted per-night tiers that can significantly buffer against seasonal rate spikes. If you are planning a summer visit, booking early or locking in an extended-stay rate will help avoid peak summer pricing.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not host holiday dining events for Christmas, Easter, or any other occasion. This property is a budget-friendly, extended-stay hotel and does not feature on-site full-service restaurants, catering, or banquet facilities. Instead, all guest suites are equipped with private in-room kitchens (stovetop, microwave, and full-sized refrigerator) so guests can prepare their own meals. If you are planning to visit during Christmas or Easter and want a festive meal, you will need to look at local full-service restaurants and hotels in the nearby Innsbrook and Short Pump areas of Richmond/Glen Allen.

Q: Are there special rates for holiday weekends at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Extended Stay America Select Suites – Richmond – Innsbrook **does not offer designated holiday-weekend discounts**. Like most hotel chains, Extended Stay America uses **dynamic pricing**, meaning room rates over major holiday weekends (such as Memorial Day, Labor Day, or Thanksgiving) typically increase rather than decrease due to higher travel demand. However, you can still lower your rate on a holiday weekend using the following standard discounts: * **Extended Stay Discounts:** The chain’s core discounts are based on length of stay. Stays of **7+ nights** or **30+ nights** trigger automatic tiered savings off the daily rate. * **Extended Perks Member Rate:** Signing up for their free *Extended Perks* rewards program gives you access to member-only discounted nightly rates. * **Special Affiliation Discounts:** You can select specialized discount codes at booking for: * **AAA / Auto Club** * **Seniors (55+)** * **Government & Military** (active or retired) * **Advance Purchase Rates:** Booking a non-refundable rate at least 7 to 14 days in advance often provides a small percentage off the standard rate (though terms are strict and cannot be canceled). **Tip:** Because holiday weekends sell out quickly in the Innsbrook/Glen Allen area, rates are cheapest the earlier you book. You can check exact rates and apply discounts directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or by calling the property directly at **(804) 747-8898**.

Q: Are there special spring break activities at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no special spring break activities or events hosted at Extended Stay America Select Suites – Richmond – Innsbrook.** This property is a basic, budget-friendly extended-stay hotel catering primarily to business travelers, relocating individuals, and long-term guests. It focuses on self-sufficient accommodations—featuring suites with in-room kitchens, free Wi-Fi, on-site laundry, and basic fitness amenities—and does not organize seasonal activities, entertainment programs, or resort-style spring break events. If you are visiting the area during spring break, activities would instead be found at nearby regional attractions, such as: * Shopping, dining, and entertainment around **Short Pump Town Center**. * Local parks, hiking, and outdoor recreation in Henrico County and Richmond. * Day trips to downtown Richmond museums, historic sites, or nearby seasonal theme parks like **Kings Dominion**.

Q: Are there summer festivals near Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, there are several summer festivals and major outdoor event series located near the **Extended Stay America Select Suites – Richmond – Innsbrook** (located on West Broad Street in Glen Allen/Innsbrook): ### 1. Right in Innsbrook / Glen Allen (Within 5–10 Minutes) * **SERVPRO After Hours Concerts at The Innsbrook Pavilion:** Located just 2–3 miles away within the Innsbrook office park, this is the area's premier summer concert and festival series. It runs throughout the summer with weekly or bi-weekly outdoor shows featuring major touring acts, tribute bands, food trucks, and beer gardens. * **Richmond International Dance Festival (The Cultural Arts Center at Glen Allen):** Held nearby in August, this free, family-friendly festival showcases performances representing nearly 20 different cultures, along with international food, crafts, and interactive workshops. * **West Broad Village Summer Concerts & Events:** Just down West Broad Street (toward Short Pump), the outdoor town center hosts community gatherings, live summer music, and pop-up artisan markets. ### 2. Nearby Richmond Metro Area (15–25 Minutes Away) Because Innsbrook sits right along I-64, you have quick access to Richmond’s major summer cultural and arts festivals: * **Friday Cheers (Brown's Island):** Richmond’s signature outdoor riverfront music series runs on Friday evenings through late spring/early summer, featuring national touring bands, local food vendors, and scenic river views. * **Dogwood Dell Festival of the Arts (Byrd Park):** A beloved summer-long festival that runs June through August, featuring free outdoor theatre, dance performances, jazz, and orchestra concerts in a historic outdoor amphitheater. * **Richmond Greek Festival:** Held at the Saints Constantine and Helen Greek Orthodox Cathedral (just off I-64 toward downtown), celebrating Greek food, music, dancing, and crafts. * **Carytown Watermelon Festival (August):** One of the largest single-day street festivals in Virginia, held down Cary Street, featuring live entertainment, hundreds of vendors, and watermelon-themed food and drinks.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook decorate for the holidays?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not provide formal or extensive holiday decorations. As a budget-oriented, extended-stay property, its focus is on practical, self-service accommodations rather than seasonal hospitality displays. At most, you might see modest seasonal touches in the small front office or lobby area (such as a small countertop decoration or wreath) at the discretion of the on-site staff, but guest rooms and common spaces are not decorated. Extended Stay America generally encourages long-term guests celebrating the season to bring their own temporary, room-safe decorations (like garland, small tabletop trees, or window clings) to make their suites feel festive.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer off-season discounts?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not publish a formal, dedicated “off-season discount” policy, but it offers lower prices and seasonal savings through standard brand practices: 1. **Lower Dynamic Base Rates:** Like most hotels, base room rates fluctuate based on demand. In the Richmond/Innsbrook area, colder off-peak months (typically late fall through winter, excluding major holidays) see lower overall nightly rates compared to peak business and summer travel seasons. 2. **Seasonal Brand Promotions:** Extended Stay America regularly runs nationwide seasonal sales (such as Winter, Fall, or Holiday flash sales) offering promotional promo codes that can discount rates significantly. 3. **Length-of-Stay Discounts:** The property structures its biggest savings around how long you stay rather than the time of year. Weekly (7+ nights) and monthly (30+ nights) extended-stay bookings automatically receive tiered discounts off the standard nightly rate. 4. **Member & Special Rates:** Joining their free rewards program (*Extended Perks*) unlocks exclusive member discounts year-round, alongside standard discounts for seniors, military/government personnel, and AAA members. For the lowest off-season rates, check dates directly on the Extended Stay America website (or enter available seasonal promotional codes during booking).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer special Christmas packages?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer dedicated Christmas experience packages (such as holiday meal bundles, festive decor, or seasonal event tickets). As a budget-friendly, extended-stay hotel, it operates with standard self-catering amenities (in-room kitchens, free Wi-Fi, and weekly housekeeping). However, you can take advantage of the following during the Christmas season: * **Brand-Wide Holiday Sales:** The Extended Stay America parent brand frequently runs nationwide winter and holiday discount promotions (such as promotional discount codes and percentage-off flash sales) that apply to room rates during December. * **Length-of-Stay Discounts:** Standard extended-stay discounts automatically apply if you stay weekly (7+ nights) or monthly over the holidays. * **Extended Perks:** Members of the free Extended Perks program receive additional discounts on standard rates. For the most up-to-date promotional codes or special winter rate availability, you can check the **Deals & Special Offers** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or contact the Richmond - Innsbrook location directly.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer summer packages?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not offer resort-style vacation packages (such as bundled attraction tickets, dining credits, or resort experiences). However, during the summer months, guests can take advantage of brand-wide seasonal promotions and standard discount structures: * **Summer Sales & Flash Promotions:** Extended Stay America frequently runs seasonal summer promotions (such as *Summer Flash Sales* or seasonal promo codes) that discount nightly and weekly rates across participating locations. * **Length-of-Stay Discounts:** The hotel's primary savings model is based on duration. Automatic tiered discounts apply for stays of **7+ nights** or **30+ nights**. * **Extended Perks / Member Rates:** Members of the free *Extended Perks* program receive an additional percentage off bookings, along with partner retail/dining discounts. * **Standard Affinity Discounts:** Special rates are regularly available for AAA members, seniors (55+), and military/government personnel. If you are planning a summer trip, check the **Deals & Special Offers** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) or enter your dates directly to see which seasonal promo codes or weekly/monthly discounts are active for the Richmond – Innsbrook location.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer Valentine’s Day packages?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer Valentine’s Day or romantic getaway packages.** As a budget-oriented, extended-stay hotel, the property focuses on essentials for long-term travelers and basic accommodations—such as fully equipped in-room kitchens, free Wi-Fi, and on-site guest laundry. They do not feature romance-themed amenities, dining packages, or celebration add-ons. If you are looking for romantic packages in the Innsbrook/Richmond area, you will have much better luck with full-service or boutique hotels nearby, such as: * **The Jefferson Hotel** (Downtown Richmond) – Frequently offers romance packages with champagne, dining credits, and luxury amenities. * **Hilton Richmond Hotel & Spa/Short Pump** – Close to Innsbrook and often features romantic weekend/spa packages.

Q: Does the property offer kids programming during school breaks at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer kids programming, supervised activities, or children's camps during school breaks or any other time of year. The property operates as a budget extended-stay hotel focused on self-sufficient accommodations. Typical amenities are limited to suites with in-room kitchens, free Wi-Fi, on-site guest laundry, and basic fitness facilities. While families are welcome, resort-style amenities such as kids' clubs or organized youth activities are not provided.

Q: How busy is Extended Stay America Select Suites - Richmond - Innsbrook during summer vacation?

A: During the summer months (June through August), **Extended Stay America Select Suites – Richmond – Innsbrook** experiences **consistently moderate-to-high occupancy**, driven by a blend of long-term residents and seasonal leisure travelers: ### Key Drivers of Summer Demand * **Relocation & Summer Internships:** Located in Henrico County near the Innsbrook Corporate Center and Short Pump, this hotel is popular for corporate interns, traveling project workers, and families moving during the summer school break who require weekly or monthly rates. * **Family Leisure & Sports Travel:** The West End/Innsbrook area sees heavy summer tourist traffic due to proximity to **Kings Dominion** (about 25 minutes north), regional youth sports tournaments, and shopping/dining hubs like **Short Pump Town Center**. The in-room kitchenettes make it an economical choice for families traveling on a budget. * **Seasonal Amenities:** Guests often take advantage of the property’s seasonal outdoor pool, which draws more casual weekend bookings compared to the colder months. ### What to Expect * **Weekends vs. Weekdays:** Weekends (Friday and Saturday nights) see the sharpest spikes in leisure traffic, while mid-week stays remain relatively steady due to long-term business or relocation bookings. * **Pricing & Availability:** While it remains an economy-tier extended-stay hotel, room rates typically rise above baseline off-peak rates, and multi-bed/larger suites tend to sell out faster. * **Booking Tip:** If you need a stay for multiple weeks or require a double-queen suite during June or July, book **at least 2–4 weeks in advance** to secure the lower extended-stay tiers and ensure availability.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook busy during Thanksgiving?

A: Overall, **Extended Stay America Select Suites – Richmond – Innsbrook is moderately busy to steady over Thanksgiving, but rarely sold out or chaotic.** Several factors shape demand at this property during that holiday: * **Location (Corporate Suburb):** Innsbrook is primarily a business and corporate office park. Business travel grinds to a halt from Wednesday through Sunday of Thanksgiving week, eliminating weekday corporate guest traffic that normally fills area hotels. * **Extended-Stay Long-Term Guests:** A significant baseline of guests at this property stay on weekly or multi-month arrangements (relocations, temporary assignments, temporary housing). This keeps occupancy consistent regardless of the season. * **Holiday Leisure Spillover & Shoppers:** Demand spikes locally around the nearby **Short Pump Town Center** corridor due to Black Friday shopping, as well as family visits across Henrico/Richmond. Families often book extended-stay properties because having in-room kitchens and extra space makes holiday stays easier. * **Neighborhood Atmosphere:** The hotel and its surrounding corporate park are typically very quiet over Thanksgiving Day and the following weekend, though traffic ramps up quickly around nearby Broad Street and Short Pump. **Tip:** While you typically won't face high-peak festival or downtown sellout rates, room availability can tighten closer to the holiday with family visits and Black Friday shoppers. Reserving a couple of weeks in advance is recommended if you need specific room setups (such as two queen beds or pet-friendly studios).

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook good for families during summer vacation?

A: Whether **Extended Stay America Select Suites – Richmond – Innsbrook** (Glen Allen, VA) is a good fit for a family summer vacation depends heavily on what kind of trip you are planning. It serves well as a **budget-friendly, self-catering crash pad**, but it lacks the typical amenities of a leisure family vacation resort. --- ### **Where It Works Well for Families** * **In-Room Kitchens:** Every suite includes a stovetop, microwave, and full-sized refrigerator. This makes it very convenient and cost-effective to prepare quick breakfasts, pack snacks, or make easy dinners for kids. * **Affordable Rates:** Compared to full-service hotels in the Greater Richmond area, it offers lower nightly rates, especially for longer stays. * **Safe, Convenient Suburban Location:** It sits on West Broad Street near Innsbrook and Short Pump. You are only a short drive away from the **Short Pump Town Center** (plenty of kid-friendly dining and shopping), parks like Deep Run Park, and local family attractions like the Children’s Museum of Richmond, Science Museum of Virginia, and Lewis Ginter Botanical Garden (about a 15–20 minute drive). * **Guest Laundry:** An on-site laundry room is available, which is a major plus when traveling with children during hot summer months. * **Pet-Friendly:** If you are bringing a family dog, the property accommodates pets. --- ### **Drawbacks to Consider for Summer Vacations** * **No Swimming Pool:** For many families, an outdoor or indoor pool is a must-have highlight for a summer vacation. The Select Suites tier does not have a pool. * **Very Limited Hotel Amenities:** The "Select Suites" brand is a no-frills extended-stay model designed for workers, long-term guests, and budget travelers. There is no sit-down hot breakfast, no children's play area, and housekeeping is limited (often only bi-weekly unless requested for a fee). * **Inconsistent Reviews:** Guest ratings for cleanliness, aging furnishings, and occasional lingering smoke smells can be mixed. You won't find the resort or vacation atmosphere of a typical family getaway. * **Basic Atmosphere:** You will share the property with corporate contractors, long-term tenants, and solo business travelers rather than vacationing families. --- ### **The Verdict** * **Good Choice If:** You simply need a clean, affordable place to sleep and cook meals while spending most of your summer days out exploring Richmond, Kings Dominion (around 25–30 minutes north), or visiting nearby relatives. * **Look Elsewhere If:** You want a traditional "vacation" feel with a swimming pool, daily housekeeping, a hot complimentary breakfast, or expansive shared spaces. For a true leisure family vacation in the same area, consider nearby hotels like **Hyatt Place Richmond/Innsbrook**, **Hilton Richmond Hotel & Spa/Short Pump**, or **Drury Plaza Hotel Richmond**, which offer family-favorite pools and hot breakfast buffets.

Q: Is it worth visiting during rainy season at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Whether it is "worth" staying at **Extended Stay America Select Suites – Richmond – Innsbrook** during rainy weather depends largely on your expectations and reason for visiting. To help you decide: ### 1. Understanding the Climate Richmond, Virginia does not have a formal tropical "monsoon" or defined rainy season; precipitation is fairly evenly spread throughout the year, with slightly wetter months typically occurring in **July and August** (due to summer afternoon thunderstorms) or periods of late-summer/fall tropical depression remnants. ### 2. Reasons It Can Work Well * **In-Room Kitchens:** Every suite includes a stovetop, microwave, and full-size refrigerator. If it is pouring outside and you don’t feel like driving to restaurants, you can easily prepare meals in your room. * **Proximity to Indoor Entertainment & Shopping:** The property is in the Innsbrook/Glen Allen corporate corridor, just minutes from **Short Pump Town Center**, which offers extensive covered shopping, dining, and an indoor movie theater. It's also an easy drive to indoor Richmond attractions like the **Virginia Museum of Fine Arts (VMFA)** and the **Science Museum of Virginia**. * **Value & Utility:** For business travelers, remote workers, or people needing extended budget accommodation, it offers basic functional shelter with free Wi-Fi, laundry facilities, and a small fitness center. ### 3. Drawbacks to Keep in Mind * **Not a Resort Destination:** This is a functional, 2-star, budget-tier extended stay hotel—not a vacation resort. If you are stuck inside for days due to bad weather, the amenities are limited (no indoor pool, lounge, on-site restaurant, or room service). * **Housekeeping and Amenity Basics:** As a "Select Suites" tier, housekeeping is minimal/infrequent, and dishes or cookware packs may incur an extra fee or require request at check-in. * **Mixed Reviews:** Reviewers frequently rate cleanliness and property conditions as average-to-mediocre. Spending prolonged rainy days confined to a standard budget room may feel claustrophobic or dated. ### The Verdict * **Worth it if:** You are visiting Richmond for business, relocation, or necessity, plan to use your car to explore indoor sights/dining around Short Pump and Richmond, and need an affordable room with a kitchen. * **Not worth it if:** You are planning a relaxing getaway or leisure vacation where you expect hotel-bound downtime; in that case, booking a full-service hotel downtown or closer to Short Pump with indoor dining, a lounge, or an indoor pool would offer a far better rainy-day experience.

Q: Is the weather still good in October at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, October is widely considered one of the best months of the year for weather in the Richmond/Innsbrook area (Glen Allen, Virginia).** * **Comfortable Temperatures:** Early to mid-October usually sees mild, comfortable daytime highs in the **mid-60s to mid-70s°F** (around 18°C–24°C), tapering toward the low-to-mid 60s by late October. Overnight lows tend to be crisp, ranging between **45°F and 55°F** (7°C–13°C). * **Low Humidity:** The heavy summer humidity completely clears out, making outdoor activities—such as walking the trails around Innsbrook or visiting nearby parks—very pleasant. * **Plentiful Sunshine & Low Rainfall:** October is typically one of Virginia’s driest and sunniest months, with relatively few rainy days compared to spring and summer. **What to pack:** Layers are recommended. You will likely be comfortable in short sleeves or light clothing during sunny afternoons, but you will want a sweater or light jacket for mornings and evenings.

Q: What activities, programming, and special offers does Extended Stay America Select Suites - Richmond - Innsbrook provide during spring break season?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** is an economy, extended-stay lodging brand tailored toward long-term business travelers, relocating families, and self-sufficient budget travelers. Because it is a basic extended-stay hotel rather than a full-service leisure resort, its offerings differ from typical vacation destination properties: ### 1. Activities and On-Site Programming * **No Scheduled Spring Break Programming:** The hotel **does not organize spring break events**, social mixers, parties, or kids’ activities. * **On-Site Facilities:** Guests have access to functional basics, including a 24/7 fitness room, on-site guest laundry facilities, and free Wi-Fi. * **Area Activities:** Guests use the hotel primarily as a home base to explore the Richmond/Glen Allen area. Nearby spring attractions include **Lewis Ginter Botanical Garden**, **Maymont**, the **Virginia Museum of Fine Arts**, shopping/dining at **Short Pump Town Center**, and seasonal events downtown. ### 2. Special Offers and Discounts While the property does not feature dedicated "Spring Break" party or entertainment packages, travelers visiting during the spring can take advantage of standard Extended Stay America pricing models and corporate promotions: * **Tiered Extended-Stay Rates:** Automatic discounts are applied for longer bookings (weekly stays of 7+ nights or monthly stays of 30+ nights receive significantly lower nightly rates). * **Brand-Wide Seasonal Promo Codes:** Extended Stay America frequently runs seasonal web discount codes (e.g., spring direct-booking promo codes offering 10% to 20% off when booked directly through their website). * **Extended Perks Rewards:** Members of the free *Extended Perks* program can access exclusive member rates, gift-card rewards, and affiliate discounts on rental cars and local dining. * **Standard Concessions:** Free on-site parking and in-suite kitchens (refrigerator, stovetop, and microwave) help spring travelers save on vehicle fees and dining expenses. *(Tip: If you are looking to book specifically for spring break, check the "Deals" section on the official Extended Stay America website for the most current spring direct-booking promo code.)*

Q: What are the peak seasons at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook** (and the surrounding Richmond/Glen Allen market), demand patterns are driven by a mix of corporate travel to the nearby Innsbrook Office Park and regional leisure travel. The primary peak seasons include: * **Spring to Early Summer (April – June):** This is one of the highest peak periods for the Richmond area. Favorable weather, university commencements (e.g., VCU and University of Richmond), spring festivals, and surging business travel lead to high occupancy and higher nightly rates. * **Summer (July – August):** A peak season for leisure visitors, youth sports tournaments, and families traveling for relocations or long-term summer assignments. Rates and occupancy are typically elevated through mid-August. * **Fall (September – October):** Autumn brings a secondary peak due to mild temperatures, fall foliage travel, corporate travel demand resuming after summer, and events such as the Richmond Folk Festival. ### Off-Peak / Low Season * **Winter (December – February):** Except for occasional holiday spikes, the winter months see the lowest booking demand and generally offer the most discounted room rates.

Q: What children's activities and programs does Extended Stay America Select Suites - Richmond - Innsbrook offer during the Christmas holiday period?

A: **Extended Stay America Select Suites – Richmond – Innsbrook does not offer any children’s activities, kids' clubs, or holiday programming during Christmas (or at any other time of year).** This property operates as a budget, self-catering extended-stay hotel tailored for business travelers, relocating individuals, and long-term guests. Its amenities are strictly focused on practical living essentials, such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry, and basic fitness facilities. If you are visiting with children during the holiday season, you will need to look to the surrounding Richmond/Glen Allen area for Christmas events and family entertainment, such as: * **Lewis Ginter Botanical Garden:** Famous for its annual *Dominion Energy GardenFest of Lights*. * **Short Pump Town Center:** Nearby mall featuring holiday light displays, holiday shopping, and Santa visits. * **The Science Museum of Virginia & Children’s Museum of Richmond:** Located a short drive away in downtown Richmond, both host seasonal exhibits and family activities throughout December.

Q: What events does Extended Stay America Select Suites - Richmond - Innsbrook host for New Year’s Eve?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not host any New Year’s Eve events, parties, or galas. Because it operates as an extended-stay, budget-friendly suite hotel designed primarily for temporary housing and self-contained lodging, it lacks event spaces, banquet halls, restaurants, and entertainment venues. If you are looking for New Year’s Eve celebrations in that immediate area: * **Nearby Hotels:** Full-service hotels in the Short Pump/Innsbrook area (such as the *Hilton Richmond Hotel & Spa / Short Pump*) frequently host large annual New Year's Eve galas featuring live bands, casino tables, and dinner packages. * **Richmond/Short Pump Dining & Nightlife:** Venues around Short Pump Town Center, downtown Richmond, and Scott’s Addition hold organized countdowns, dinners, and nightlife events within driving or rideshare distance.

Q: What is the cheapest time of year to stay at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The cheapest time of year to stay at **Extended Stay America Select Suites - Richmond - Innsbrook** (located in Glen Allen, VA) is during the **winter low season**, primarily from **late November through February** (excluding major holiday dates like Christmas/New Year's). ### Seasonal Overview * **Cheapest Months (December – February):** Winter sees the lowest demand for business and leisure travel across the Greater Richmond area. During this period, nightly rates consistently hit their annual baseline (often dropping into the **$60–$75/night** range before taxes for standard studio suites). * **Secondary Value Period (Late Summer / July – August):** Due to high humidity and a lull in corporate travel during mid-to-late summer, rates frequently dip compared to the fall and spring peaks. * **Most Expensive Months (April – May and September – October):** Spring and fall bring peak travel to Richmond due to pleasant weather, college graduations, festivals, and high corporate park activity around the Innsbrook area, resulting in the highest nightly rates of the year. ### Tips for Lowering the Rate Further * **Extended Length of Stay:** Extended Stay America applies tiered discounts depending on how long you stay. Booking **7+ nights** or **30+ nights (monthly rate)** triggers significantly cheaper average per-night pricing compared to 1–2 night bookings. * **Day of the Week:** Because Innsbrook is a corporate business park hub, weekday stays (Monday–Wednesday) can sometimes see higher business demand than weekends, meaning **Sunday and weekend nights** often offer lower rates for short-term stays. * **Extended Perks Membership:** Signing up for their free *Extended Perks* member program unlocks immediate discounts on the base nightly rate.

Q: When is peak season for this destination at Extended Stay America Select Suites - Richmond - Innsbrook?

A: For the **Extended Stay America Select Suites – Richmond – Innsbrook** (located in the Innsbrook/Glen Allen area of Greater Richmond, Virginia), the peak seasons follow the broader Richmond travel trends: * **Spring (April to June):** The most popular overall peak season. Mild, pleasant weather brings heavy tourist traffic for historic sites, festivals, garden events, and university graduations. * **Fall (September to October):** A secondary peak season characterized by comfortable autumn temperatures, fall foliage, local festivals, and university/sports events. * **Corporate Peak (Spring & Fall, Tuesday–Thursday):** Because Innsbrook is a major corporate center and business park hub, weekday demand (and corresponding room rates) peaks during mid-week business travel windows throughout the spring and autumn months. ### Off-Peak / Low Season: * **Winter (December to February):** The low season for the Richmond area. Leisure and business travel slow down significantly, making this period the easiest time to find the lowest nightly and extended-stay rates.

Q: When is peak spring break season here at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook** (located in Henrico County/Glen Allen, VA), "spring break" looks quite different compared to a beach or resort destination. Because this is a suburban, extended-stay property near the Innsbrook corporate center and Short Pump shopping corridor, it caters primarily to business travelers, relocating families, contractors, and long-term guests: ### 1. General Spring Break Window (Early March to Mid-April) Across the United States, peak spring break travel spans **March through mid-April**. During this window, you will occasionally see: * Families traveling to visit relatives or colleges in the Richmond area (e.g., Virginia Commonwealth University, University of Richmond). * Road-trippers stopping along the I-64 / I-95 corridor. ### 2. Local Peak Weeks The highest local demand related to spring break typically occurs when surrounding universities and school systems take their week off: * **Universities (VCU & University of Richmond):** Usually the **first or second week of March**. * **Local K–12 Schools (Henrico County & Richmond Public Schools):** Usually the **first week of April** (frequently aligned with the week before or after Easter). ### What to Expect on Property Unlike tropical or coastal locations, this hotel does **not** experience rowdy party crowds during spring break. In fact, standard corporate/business travel often temporarily softens during local school breaks, keeping the property relatively quiet.

Q: Are there boating or sailing experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no boating or sailing experiences at Extended Stay America Select Suites - Richmond - Innsbrook. The property is a budget extended-stay hotel located along West Broad Street in Glen Allen/Innsbrook (suburban Richmond, Virginia). Its amenities are strictly standard lodging features, such as in-suite kitchens, a fitness center, on-site laundry, and parking. If you are looking to get on the water while staying in the Richmond area, you would need to visit nearby regional waterways: * **The James River:** Popular for kayaking, canoeing, and rafting (though not typical sailing due to rapids and river conditions). * **Lake Chesdin** or **Lake Anna:** Located further outside the metro area, these offer larger open water suitable for motorboating, kayaking, and sailing.

Q: Are there cooking classes or culinary experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer cooking classes, culinary workshops, or dining experiences. The property is a budget extended-stay hotel focused on self-catering accommodations. Its food-related features include: * **In-room kitchens:** Each studio suite includes a private kitchen equipped with a stovetop, microwave, full-size refrigerator, and basic food-prep space. * **Cooking & dining packs:** Cookware, utensils, and dish sets are available for purchase or rental at the front desk for self-preparation. If you are looking for cooking classes or guided culinary experiences in the area, you would need to look off-site in the Richmond/Henrico area (such as local culinary schools, specialty kitchen shops like Sur La Table at nearby Short Pump Town Center, or private cooking studios).

Q: Are there cultural workshops or local art experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer cultural workshops or art experiences on-site. It operates as a budget, extended-stay hotel providing practical essentials such as guest suites with in-room kitchens, free Wi-Fi, on-site laundry facilities, and a fitness room. It does not have an activities program, cultural events, or creative workshop spaces. If you are looking for local art and cultural experiences nearby, there are several options in the immediate area and greater Richmond: * **The Cultural Arts Center at Glen Allen:** Located just a short drive away, this center hosts rotating art exhibits, live performances, and regular creative workshops/classes (such as ceramics, painting, fiber arts, and jewelry design). * **Virginia Museum of Fine Arts (VMFA):** Situated closer to downtown Richmond, the VMFA offers world-class art collections, guided tours, and regular studio classes and community workshops. * **Visual Arts Center of Richmond (VisArts):** Located in the city's Fan District, VisArts frequently offers drop-in workshops and courses in printmaking, clay, glass, and textiles.

Q: Are there exclusive partnerships with local attractions at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, the Extended Stay America Select Suites – Richmond – Innsbrook does not offer property-specific exclusive partnerships or ticket packages with local attractions.** As a budget-oriented, extended-stay brand, the hotel focuses primarily on self-catering, essential lodging amenities (such as full in-room kitchens, free Wi-Fi, and on-site laundry). While the property highlights its proximity to Richmond-area attractions—such as Short Pump Town Center, Lewis Ginter Botanical Garden, Maymont, and the Virginia Museum of Fine Arts—it does not maintain bundled packages or direct promotions with them. However, you can access broader travel and retail savings in two ways: * **Extended Perks Rewards:** Extended Stay America operates a free chain-wide loyalty program (*Extended Perks*) that includes instant discounts and promotional deals on national car rentals, dining, and retail. * **Standard Affinity Discounts:** The property accepts standard program discounts, such as AAA/Auto Club, AARP/Senior, and Military/Government rates, when booking your room.

Q: Are there food tours arranged through Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not organize, offer, or arrange food tours. It operates as a budget-oriented, self-catering extended-stay hotel that focuses on essential lodging amenities (such as in-room kitchens, on-site laundry, and Wi-Fi) rather than concierge or tour-desk services. If you are interested in a food tour while staying there: * **Third-Party Tour Operators:** You can book guided food tours independently in Richmond through local providers like **Real Richmond Food Tours** or **Secret Food Tours Richmond**. * **Location:** Most guided food tours in the area take place in historic downtown neighborhoods (such as Carytown, Shockoe Bottom, or Church Hill), which are roughly a 15- to 20-minute drive from the Innsbrook/Glen Allen area where the hotel is located.

Q: Are there group team-building activities at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not organize or provide on-site team-building activities. As a budget extended-stay property, its amenities are primarily limited to self-catering essentials—such as in-room kitchens, free Wi-Fi, guest laundry, and a small fitness center. If you are planning an event for a group: * **Meeting Space:** The property lists a basic on-site meeting room, but any workshops, presentations, or group exercises would need to be self-planned or brought in through third-party facilitators. * **Off-Site Activities Nearby:** The hotel is located in Glen Allen/Innsbrook near the Short Pump area, which has several commercial entertainment venues suitable for team-building (such as escape rooms, bowling/entertainment centers, and restaurants).

Q: Are there indoor activities for bad weather at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** is an economy, extended-stay hotel, so on-site recreational activities are minimal. ### On-Site Amenities: * **Fitness Center:** The hotel has an indoor fitness room with basic exercise equipment if you want to work out out of the rain. * **In-Room Entertainment:** Suites feature flat-screen TVs with premium cable channels, free Wi-Fi for streaming, and full kitchens if you prefer to cook or stay in. * *Note:* There is no indoor pool, game room, or activity lounge on the property. --- ### Nearby Indoor Activities (Short Drive): Because the hotel is centrally located along Broad Street in Glen Allen/Innsbrook, there are plenty of indoor attractions just 5 to 15 minutes away: * **Short Pump Town Center:** A large regional shopping mall with extensive covered sections, restaurants, and department stores. * **Funny Bone Comedy Club & Restaurant:** Located nearby at Short Pump for indoor evening entertainment. * **Indoor Entertainment & Arcades:** Options like **Dave & Buster’s** (at West Broad Village) or **Surge Adventure Park** (trampolines/indoor climbing) are just down the road. * **Movie Theaters:** **Regal Short Pump** offers multiplex movie screenings nearby. * **Richmond Museums (15–20 minutes away):** Downtown Richmond attractions like the **Science Museum of Virginia** and the **Virginia Museum of Fine Arts (VMFA)** make for great rainy-day excursions.

Q: Are there interactive or educational programs at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no interactive or educational programs offered at Extended Stay America Select Suites - Richmond - Innsbrook.** This property is a basic extended-stay, budget-friendly hotel designed primarily for independent long- or short-term lodging. Its amenities are strictly utilitarian—such as suites with in-room kitchens, on-site laundry facilities, free Wi-Fi, and a small fitness room. It does not operate resort-style activities, guest workshops, kids' clubs, or educational events. If you are looking for interactive or educational activities in the Richmond/Innsbrook area, there are several cultural and educational institutions located a short drive away, including: * **Meadow Farm Museum at Crump Park** (living history farm and programs) * **Lewis Ginter Botanical Garden** (hands-on gardening classes and nature exhibits) * **Science Museum of Virginia** (interactive science exhibits and planetarium) * **Children's Museum of Richmond** (hands-on play and learning exhibits)

Q: Are there proposal or anniversary packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer proposal, anniversary, or romance packages.** As an economy, extended-stay brand, Extended Stay America Select Suites focuses on basic, self-service accommodations tailored for long-term travelers, business trips, and relocations (providing in-room kitchens, free Wi-Fi, and on-site laundry) rather than full-service hospitality or romance amenities. They do not provide add-ons such as champagne, flowers, room decoration, or special celebration packages. If you are planning an anniversary or proposal in the Innsbrook/Richmond area and want dedicated romance or celebratory packages, consider full-service or boutique hotels nearby, such as: * **The Jefferson Hotel** (Downtown Richmond) – Offers luxury romance and special occasion packages (champagne, fine dining, valet). * **Quirk Hotel Richmond** – Known for boutique aesthetics, rooftop views, and custom romantic getaways. * **Richmond Marriott Short Pump** or **Hilton Richmond Hotel & Spa/Short Pump** – Closer to the Innsbrook area, featuring full-service dining, on-site spas, and romance/celebration package options.

Q: Are there romantic experience packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer romantic experience packages.** This property is an economy/budget extended-stay hotel geared toward long-term business travelers, temporary relocations, and budget-conscious guests. Its amenities focus on practical necessities—such as in-room kitchens, free Wi-Fi, and guest laundry facilities—rather than hospitality extras like romance add-ons (e.g., champagne, flowers, room service, or spa services). If you are planning a romantic getaway in the Richmond area, you may want to look into full-service or boutique hotels nearby, such as: * **The Jefferson Hotel** (Downtown Richmond) – Offers luxury weekend and romantic getaway packages. * **Quirk Hotel Richmond** (Arts District) – Offers stylish boutique rooms, rooftop dining, and special-occasion amenities. * **The Commonwealth** or **Omni Richmond Hotel** – Frequently feature romance or celebration bundles.

Q: Are there seasonal or holiday events at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, the hotel itself does not host seasonal or holiday events.** Extended Stay America Select Suites is an economy, extended-stay lodging brand designed for self-sufficient travelers. Because it focuses primarily on essential amenities—such as in-room kitchenettes and guest laundry—rather than resort-style features, it does not offer on-site event programming, holiday parties, or seasonal guest activities. However, the property is located in the **Innsbrook/Glen Allen area** and greater Richmond, where several seasonal and holiday events take place nearby: * **Innsbrook Pavilion & Community Events:** The surrounding Innsbrook Corporate Center frequently hosts seasonal outdoor festivals, charity walks (like *Light the Night*), and summer/fall concerts (*After Hours Concerts*). * **Lewis Ginter Botanical Garden:** Located just a short drive away, this is one of the region's largest winter attractions, hosting the annual *Dominion Energy GardenFest of Lights* from late November through early January. * **Short Pump Town Center:** Nearby outdoor shopping complex that hosts holiday light displays, tree-lighting ceremonies, and seasonal shopping events.

Q: Are there sunrise or sunset experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer dedicated sunrise or sunset experiences, viewing decks, or curated activities. It is a standard, budget-focused extended-stay hotel located in a suburban business park setting (Glen Allen/Innsbrook near Richmond, Virginia) designed primarily for practical, longer-term lodging with basic amenities like in-room kitchens, Wi-Fi, and laundry. If you are staying there and want to catch scenic views: * **Innsbrook Corporate Center Lakes:** Nearby walking trails around the office park's retention lakes offer pleasant morning or evening strolls. * **Richmond Riverfront (15–20 minutes away):** Places like Libby Hill Park (famous for sunsets over downtown Richmond) or Belle Isle along the James River are popular local spots for dedicated sunrise or sunset viewings.

Q: Are there teen-focused experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no teen-focused experiences or activities at the Extended Stay America Select Suites – Richmond – Innsbrook.** This property is a basic, budget extended-stay hotel geared toward business travelers, relocating individuals, and long-term guests. Its on-site amenities are strictly functional, typically limited to in-room kitchens, free Wi-Fi, guest laundry facilities, and a small fitness center. It does not offer teen lounges, game rooms, planned activities, or resort-style amenities. However, the hotel is located in Glen Allen/Innsbrook near several off-site attractions that teens may enjoy: * **Short Pump Town Center** (approx. 5 minutes away) – An open-air mall with extensive shopping, dining, and a movie theater. * **Local Entertainment Centers** – Area venues around Short Pump and West End Richmond include escape rooms, trampoline parks, and Dave & Buster's. * **Downtown Richmond / James River** (approx. 15–20 minutes away) – Outdoor activities like river rafting, hiking Belle Isle, or visiting local museums.

Q: Are there VIP or exclusive access experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no VIP or exclusive-access experiences** at the Extended Stay America Select Suites – Richmond – Innsbrook. This property is an economy/budget extended-stay hotel designed for practical, self-catering accommodation. It does not offer executive lounges, concierge services, VIP floors, private club access, or luxury experiences. The amenities available to all registered guests typically include: * Studio suites equipped with full in-room kitchens (refrigerator, stovetop, microwave) * Standard complimentary Wi-Fi and self-parking * Access to on-site guest laundry facilities * Basic fitness room access * Pet-friendly accommodations (subject to standard fees) If you are looking for executive lounges, VIP check-in, or high-end hospitality experiences in the Innsbrook/Short Pump area of Richmond, you will need to look at upscale, full-service hotels nearby (such as full-service Marriott, Hilton, or boutique properties).

Q: Are there water parks or splash areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no water parks or splash areas at **Extended Stay America Select Suites - Richmond - Innsbrook**. This property is a basic extended-stay hotel catering primarily to budget, business, and long-term travelers. Its amenities are limited to standard conveniences such as in-room kitchens, free Wi-Fi, on-site laundry, and a fitness center.

Q: Are there water sports available on-site at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no water sports available on-site** at Extended Stay America Select Suites - Richmond - Innsbrook. The property is a budget-focused, extended-stay suburban hotel located in Glen Allen/Henrico, Virginia. Its on-site amenities are limited to essentials such as a fitness room, guest laundry facilities, parking, and in-room kitchens. Any water sports or boating activities (such as kayaking or paddleboarding) would require visiting nearby regional parks, lakes, or the James River off-site.

Q: Are there wellness retreats or themed weekends at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no wellness retreats or themed weekends hosted at **Extended Stay America Select Suites – Richmond – Innsbrook**. This property is a budget-friendly, extended-stay hotel primarily geared toward long-term business travelers, relocating individuals, and temporary housing. Its amenities are basic and self-service, typically limited to in-room kitchens, free Wi-Fi, laundry facilities, and a small fitness room. It does not offer resort programming, spa packages, wellness retreats, or organized weekend events.

Q: Can Extended Stay America Select Suites - Richmond - Innsbrook arrange private excursions?

A: **No, they cannot.** Extended Stay America Select Suites - Richmond - Innsbrook is a budget-friendly, extended-stay hotel focused on self-catering and practical amenities (such as in-suite kitchens, guest laundry, and free Wi-Fi). It does not offer concierge services, a tour desk, or excursion planning. If you want to take private tours or excursions around Richmond, you will need to arrange and book them independently through local tour operators or third-party booking platforms (such as Viator, GetYourGuide, or direct charter services). Front desk staff may be able to offer informal suggestions about local points of interest, but they cannot handle bookings or arrangements on your behalf.

Q: Can I book tickets for local events through Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, you cannot book tickets for local events directly through the hotel. Extended Stay America Select Suites - Richmond - Innsbrook is a budget, extended-stay property focused on essential amenities (such as in-room kitchens, free Wi-Fi, and guest laundry). It does not offer concierge services, tour desks, or event ticket booking services. To purchase tickets for local Richmond or Henrico-area concerts, sports, or attractions, you will need to book them directly through the respective event venues or online ticketing platforms (such as Ticketmaster, AXS, Eventbrite, or the official attraction websites). Free Wi-Fi is available in your suite to make those bookings online during your stay.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook host family movie nights or events?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not host family movie nights, organized social hours, or guest entertainment events. As a budget-oriented, extended-stay property, it operates on a self-service model. Its amenities focus on practical necessities—such as in-suite fully equipped kitchens, flat-screen TVs with cable, on-site guest laundry, free Wi-Fi, and fitness facilities—rather than resort-style programming or communal social activities.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer curated city itineraries?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer curated city itineraries. It operates as a budget-friendly, self-service extended-stay hotel focused on core extended-stay amenities—such as in-room kitchens, free Wi-Fi, guest laundry facilities, and pet-friendly rooms. It does not provide concierge services, tour planning, or bespoke itinerary services. While their website or front desk staff may mention nearby points of interest (such as Short Pump Town Center, Lewis Ginter Botanical Garden, and Maymont), guests must plan their own sightseeing and schedules.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer guided tours?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer guided tours. It operates as an extended-stay, budget-friendly hotel focused on essential self-service amenities (such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and parking). It does not have a concierge desk, tour desk, or organized tour services. Guests visiting the Richmond area who want guided tours will need to arrange them independently through third-party tour operators or visit local attractions (such as Maymont, Lewis Ginter Botanical Garden, or historic downtown Richmond) directly.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer hiking excursions?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer hiking excursions. It is a budget-friendly, extended-stay hotel that provides basic self-service amenities such as in-room kitchens, on-site laundry facilities, free Wi-Fi, and a fitness room. It does not operate tour desks or organized outdoor recreation. However, the Innsbrook and Greater Richmond area features several public parks and trails nearby (such as the Innsbrook walking trails, Deep Run Park, and the James River Park System) that you can explore independently.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer wine tastings?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer wine tastings. It is a budget-oriented extended-stay hotel that focuses on essential self-service amenities, such as in-suite kitchens, free Wi-Fi, on-site laundry facilities, and a fitness center. It does not have an on-site restaurant, bar, or food-and-beverage programming like wine tastings. However, the hotel is located near the Short Pump and West End areas of Richmond, where you can find nearby wine bars, restaurants, and retail tasting shops.

Q: Does the property have fitness classes at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer fitness classes. The property does feature an on-site self-service fitness center/gym, but like standard extended-stay budget hotels, it does not provide instructor-led group fitness classes, personal training, or fitness programming.

Q: Does the property host retreat-style experiences at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, they do not.** Extended Stay America Select Suites – Richmond – Innsbrook is an economy extended-stay suburban hotel. It is geared toward long-term guests, business travelers, and individuals needing temporary housing. Its offerings are limited to standard self-service hotel amenities, including: * Studio guest rooms equipped with full kitchens * On-site guest laundry * A basic fitness center * A small standard meeting room The property does not feature wellness programs, retreat packages, resort-style facilities, or event facilitation typical of a retreat experience. If you are planning a retreat, you would need to look into dedicated retreat centers, full-service conference hotels, or resort properties in the greater Richmond area.

Q: How close is Extended Stay America Select Suites - Richmond - Innsbrook to major attractions?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St., Glen Allen, VA) is situated in Richmond’s West End/Innsbrook business district. Because it is located in the suburban outskirts northwest of Richmond, proximity depends on whether you are looking for local West End destinations or downtown historic/cultural attractions: ### **Local West End Attractions (5–15 minutes)** * **Innsbrook Corporate Center:** Less than 1 to 2 miles away (approx. 3–5 minute drive). * **Short Pump Town Center:** About 3 to 4 miles west (approx. 7–10 minute drive). This is the area's premier open-air shopping mall and dining hub. * **Lewis Ginter Botanical Garden:** About 8 to 9 miles east (approx. 15 minute drive). * **Regency Square:** About 6 miles south (approx. 12–15 minute drive). ### **Downtown Richmond & Museum District (15–25 minutes)** Because the hotel has quick access to **I-64**, most central Richmond attractions are reachable in roughly 15 to 20 minutes (10–14 miles depending on traffic): * **Virginia Museum of Fine Arts (VMFA) & Carytown:** ~10 miles (15–18 minute drive). * **Science Museum of Virginia:** ~10 miles (15–18 minute drive). * **Virginia Commonwealth University (VCU):** ~10 miles (15–20 minute drive). * **Maymont Park & Estate:** ~12 miles (18–22 minute drive). * **Downtown Richmond / Virginia State Capitol / American Civil War Museum:** ~12–14 miles (18–25 minute drive). ### **Other Regional Points of Interest** * **Richmond Raceway:** ~12 miles east (approx. 18–20 minute drive). * **Richmond International Airport (RIC):** ~20 miles southeast (approx. 25–30 minute drive). * **Kings Dominion Theme Park (Doswell):** ~20 miles north via I-295/I-95 (approx. 20–25 minute drive). **Summary:** The hotel is very close (under 10 minutes) to major suburban shopping, dining, and business parks in Innsbrook and Short Pump, while historic Downtown Richmond and its primary museums require an easy 15- to 20-minute highway drive.

Q: Is there a kids club at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there is no kids club** at the Extended Stay America Select Suites - Richmond - Innsbrook. This property is a budget-focused, extended-stay hotel designed primarily for temporary housing and business travelers. Its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site laundry facilities, and a fitness room, rather than resort-style family entertainment or childcare services.

Q: Is there live entertainment at night at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there is no live entertainment on-site.** **Extended Stay America Select Suites – Richmond – Innsbrook** is an economy, extended-stay hotel focused on self-catering and essential amenities (such as in-room kitchens, guest laundry, and a fitness room). It does not have an on-site bar, restaurant, lounge, or live music venue. However, the hotel is located in the Innsbrook community in Glen Allen, which hosts major outdoor live music events nearby. Specifically, the **Innsbrook Pavilion** (home to the *After Hours Concert Series*) is located within a few minutes' drive, and numerous restaurants, bars, and entertainment venues can be found nearby around West Broad Street and Short Pump.

Q: Is there structured programming for different age groups at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer structured programming, kids' clubs, or scheduled activities for different age groups. As a budget-oriented, extended-stay hotel, it is designed primarily for self-sufficient, longer-term guests, travelers, and families. Its amenities are practical—such as in-room kitchens, free Wi-Fi, on-site guest laundry, and a fitness room—rather than resort-style recreational programming.

Q: What experiences are unique to this destination at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** (located in Glen Allen/Henrico County, Virginia) is an extended-stay, budget-friendly suite hotel designed for practical, self-sufficient lodging. While the property itself does not offer resort-style programming, its **location within the Innsbrook mixed-use community and Richmond’s West End** provides access to several unique regional and local experiences: --- ### 1. Experiences Within Innsbrook (Immediate Surroundings) * **The Innsbrook Trail & Lake System:** Innsbrook is a park-like corporate and residential enclave defined by scenic walking and jogging trails that wind through green spaces, alongside fountains, and around three signature lakes (Lake Rooty, Lake Innsbrook, and Lake Wilderness). * **Innsbrook After Hours & Community Events:** During warmer months, the area hosts outdoor events, seasonal festivals, food truck pop-ups, and live music gatherings right around the office parks and lakefront pavilions. * **Local Craft Breweries & West End Dining:** Just minutes from the hotel are notable local craft breweries, such as **The Veil Brewing Co. (Innsbrook location)** and **Center of the Universe (COTUP)** tasting rooms, as well as an eclectic mix of international dining options along the West Broad Street corridor. --- ### 2. High-End Open-Air Shopping (5–10 Minutes Away) * **Short Pump Town Center:** Situated just a short drive down West Broad Street, this outdoor, open-air lifestyle mall features landscaped walking paths, outdoor fireplaces, boutique shopping, and signature dining. --- ### 3. Iconic Attractions Near Glen Allen & Richmond (15–20 Minutes Away) * **Lewis Ginter Botanical Garden:** Consistently ranked among the top botanical gardens in North America, it features over 50 acres of themed gardens, a classic domed conservatory, and rotating seasonal exhibits. * **Meadow Farm Museum at Crump Park:** A 19th-century living history farm located in Henrico County that gives visitors an immersive look at historic agrarian life in Virginia. * **Urban Whitewater on the James River:** Richmond features the only Class III and IV urban whitewater rapids in the country. You can walk the unique **Pipeline Walkway** right over the rushing river or cross the **T. Tyler Potterfield Memorial Bridge**. * **The Edgar Allan Poe Museum:** Located in Richmond’s historic district, it holds the world’s largest collection of Poe artifacts, housed partly in the city's oldest residential building. * **Maymont Estate:** A 100-acre historic Victorian estate featuring a Romanesque mansion, expansive Japanese and Italian gardens, and native Virginia wildlife habitats. --- ### What to Expect On-Site * **Suite-Style Independence:** Every room includes a fully functional kitchen with a full-size refrigerator, microwave, and stovetop, making it tailored for long-term comfort, traveling professionals, and self-sufficient stays. * **Pet-Friendly Accommodations & Workspaces:** On-site guest laundry, dedicated workspaces, and pet-friendly policies make the property a convenient base for exploring both Henrico County and downtown Richmond.

Q: Are there casual or family-friendly restaurants close by at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 West Broad Street) sits right along the bustling West Broad Street commercial corridor in Glen Allen, surrounded by a wide variety of casual and family-friendly dining options within a 1- to 5-minute drive (many within 1 mile): ### **Casual & Family Diners** * **Silver Diner (Innsbrook):** Just over a mile west on Broad Street, this popular retro-style diner serves all-day breakfast, classic burgers, milkshakes, and healthier/kid-friendly menu options in an energetic, family-focused atmosphere. * **Applebee's Grill + Bar:** Located close by on West Broad Street, offering familiar American fare, burger combos, shareable appetizers, and a dedicated kids' menu. ### **Pizza & Italian** * **Leonardo’s Pizza & Pasta:** A neighborhood favorite nearby in Innsbrook offering traditional pizza, pasta dishes, subs, and family takeout. * **Mellow Mushroom:** Located a short drive away toward Short Pump, known for handcrafted stone-baked pizzas, sandwiches, and a colorful, laid-back vibe. ### **Quick-Casual & Counter Service** Along West Broad Street and the Innsbrook center shopping plazas, you will find numerous fast-casual, crowd-pleasing options: * **Five Guys** (burgers, fries, and shakes) * **Noodles and Company** (pasta and noodle bowls for all tastes) * **Moe’s Southwest Grill** or **Chipotle Mexican Grill** (burritos, tacos, and quesadillas) * **Potbelly Sandwich Shop** and **Firehouse Subs** ### **Shopping Centers Nearby (Short Pump)** If you are willing to drive about 5 to 7 minutes west toward **Short Pump**, you'll reach major shopping hubs like **Short Pump Town Center** and surrounding plazas, featuring spots like *Red Robin*, *The Cheesecake Factory*, *California Pizza Kitchen*, and *Chili’s*.

Q: Are there historical districts near Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, not in the immediate vicinity.** The hotel (located at 10060 W. Broad Street in the Innsbrook/Glen Allen area of Henrico County) is situated in a modern commercial and suburban corridor characterized by office parks, shopping centers (like Short Pump Town Center), and corporate complexes. There are no designated historic districts directly within walking distance or the immediate neighborhood. However, if you have a car or use rideshare, you are within easy driving distance of several significant historic areas: ### 1. Nearby Local Sites (10–15 minutes away) * **Mountain Road / Glen Allen Historic Sites:** Just northeast in Glen Allen, you'll find individual historic landmarks rather than a large continuous district, such as the **Walkerton Tavern** (1825), **Meadow Farm Museum at Crump Park** (1860), and the **Virginia Randolph Cottage** (National Historic Landmark). * **Town of Ashland:** Located about 15–18 minutes north up I-95, Ashland features a charming, walkable historic railroad downtown with 19th-century Victorian homes and historic commercial buildings. ### 2. Richmond Historic Districts (15–20 minutes east via I-64 / Broad St) The city of Richmond has some of the most prominent designated Old and Historic Districts in Virginia: * **The Fan District & Monument Avenue:** Renowned for late 19th- and early 20th-century Victorian, Queen Anne, and Italianate residential architecture. * **Museum District:** Just west of The Fan, featuring early 20th-century revival architecture, right near the Virginia Museum of Fine Arts (VMFA). * **Jackson Ward:** Nationally historic center of Black commerce, culture, and civil rights, known for historic brick row houses with decorative cast iron. * **Church Hill (St. John’s Church Historic District):** Richmond’s oldest intact neighborhood, featuring 18th- and 19th-century Federal and Greek Revival homes and the site where Patrick Henry delivered his famous "Give me liberty..." speech. * **Shockoe Slip & Shockoe Bottom:** Historic cobblestone streets, converted tobacco warehouses, and riverside commercial architecture.

Q: Are there local festivals or seasonal events at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** is a standard extended-stay hotel and does not host its own festivals or seasonal events on-site. However, because the property is located directly in the **Innsbrook corporate and residential park** in Glen Allen/Richmond, guests are just minutes away from several popular local events and seasonal traditions held in the immediate neighborhood and surrounding area: ### Events & Gatherings in Innsbrook (Within 1–2 Miles) * **Innsbrook Pavilion Concerts & "After Hours":** The nearby Innsbrook Pavilion regularly hosts major outdoor live music events and tribute concerts throughout the warmer months (typically running May through October). * **Innsbrook Commons Community Events & 5Ks:** The grounds around Lake Rooty and Innsbrook Commons frequently host seasonal community walks and fundraisers (such as the Central Virginia Heart Walk and the Light the Night walk in the fall), as well as seasonal fun runs and food truck events. * **The Cultural Arts Center at Glen Allen:** Located just a short drive away, this center hosts seasonal art exhibits, craft fairs, holiday markets, and theatrical performances year-round. ### Seasonal Events Nearby (Short Pump & Greater Richmond) * **Short Pump Town Center Events:** Just 5 minutes west along Broad Street, this outdoor shopping complex hosts seasonal gatherings, including summer family events, fall activities, and an annual holiday tree-lighting ceremony with seasonal light displays. * **Fall & Spring Richmond Festivals:** A short drive into downtown Richmond opens up major seasonal festivals, such as the **Richmond Folk Festival** (October), **Richmond Oktoberfest** (October), and **Dominion Energy Riverrock** (outdoor sports and music festival in the spring). If you are staying at the hotel and looking for specific events happening during your travel dates, checking the community calendar on **Innsbrook.com** or visiting **VisitRichmondVA.com** will give you an up-to-date schedule of neighborhood happenings.

Q: Are there markets or local artisan shops near Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes. Because **Extended Stay America Select Suites – Richmond – Innsbrook** is situated along West Broad Street in the Glen Allen/Innsbrook area, you are within a 5- to 15-minute drive of several artisan gift stores, local markets, and boutique craft venues: ### 1. Local Artisan & Gift Shops Nearby * **Lazy Daisy Gift Store (Short Pump):** Located just ~5–7 minutes west on Broad Street (12020 W Broad St). It operates as a large co-op-style boutique showcasing dozens of local artisans and vendors selling handcrafted gifts, local jewelry, handmade home decor, and upcycled furniture. * **Atack Family Gift Shop (at The Cultural Arts Center at Glen Allen):** Located about 10–12 minutes away on Mountain Road. This center features an artist gift shop dedicated specifically to locally made original artwork, ceramics, handmade jewelry, glassware, and Virginia craft goods. * **Tweed:** Located ~10 minutes south/east near Gayton/Patterson. A well-known local boutique offering Richmond-themed gifts, artisanal bath and body goods, and personalized custom home gifts. ### 2. Seasonal & Weekend Farmers / Artisan Markets * **West End Farmers Market:** Held on Saturday mornings (typically May through October/fall) at 13000 Gayton Road, about a 10-minute drive from the hotel. Alongside farm-fresh produce and baked goods, you’ll find booths run by local craftspeople and artisans. * **St. Stephen’s Farmers Market:** Located about 15 minutes southeast on Grove Avenue (open Saturdays year-round). In addition to prepared food and produce, it routinely hosts area makers offering jewelry, handcrafted woodwork, soaps, and artisanal foods. ### 3. Destination Artisan Shopping (15–20 minutes away) If you are willing to drive slightly further into the city: * **Carytown:** Richmond’s premier independent shopping district, home to dozens of unique, locally owned boutiques, vintage shops, and gift stores (like *Mongrel*). * **Crossroads Art Center:** Located near Staples Mill Road (~12 minutes away). A sprawling art space and gallery representing over 200 regional artists and craftspeople, ideal for finding paintings, pottery, and handmade craft items.

Q: Are there museums or cultural sites near Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** (located along West Broad Street in Glen Allen/Henrico) sits near several notable museums, historic sites, and cultural destinations: --- ### **Closest (Within 10–15 Minutes)** * **The Cultural Arts Center at Glen Allen** (~5–6 miles) A regional community arts facility hosting rotating contemporary art galleries, live theater performances, workshops, and concerts. * **Meadow Farm Museum at Crump Park** (~7 miles) A 19th-century living-history farm and museum that interprets rural life in Henrico County, featuring an 1860 historic farmhouse, outbuildings, live farm animals, and costumed interpreters. * **Walkerton Tavern** (~6 miles) Located adjacent to the Cultural Arts Center, this restored 1825 brick tavern is listed on the National Register of Historic Places and showcases early 19th-century county history. * **Lewis Ginter Botanical Garden** (~7–8 miles) Consistently ranked among the top public gardens in the country, it serves as a major cultural venue with historic plant collections, an iconic classical glass conservatory, and seasonal outdoor art/light exhibitions. --- ### **A Short Drive Inward (15–20 Minutes)** Heading slightly east along I-64 or Broad Street brings you into Richmond’s Museum District and nearby historic corridors: * **Virginia Museum of Fine Arts (VMFA)** (~9 miles) One of the largest comprehensive art museums in North America, featuring world-class collections (including Fabergé eggs and African, modern, and American art) and a sculpture garden. General admission is free. * **Virginia Museum of History & Culture** (~9 miles) Located next door to the VMFA, this newly renovated museum chronicles more than 400 years of Virginia’s complex history through interactive, modern exhibits. * **Science Museum of Virginia** (~9–10 miles) Housed in Richmond’s historic 1919 Broad Street Train Station, it offers interactive science exhibits and a dome planetarium/IMAX theater. * **Wilton House Museum** (~8 miles) An authentic mid-18th-century Georgian plantation house moved and preserved along the James River, highlighting colonial decorative arts and Virginia history. * **Maymont** (~11–12 miles) A 100-acre Victorian estate featuring the historic 1893 Maymont Mansion, formal Japanese and Italian gardens, wildlife habitats, and a nature center.

Q: Can I book excursions through Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, you cannot book excursions directly through **Extended Stay America Select Suites - Richmond - Innsbrook**. The property is a budget, self-catering extended-stay hotel focused on essentials (such as in-room kitchens, on-site laundry, and free Wi-Fi) and operates with limited front desk services. It does not have a concierge, tour desk, or excursion-booking service. If you plan to explore the Richmond/Glen Allen area (such as visits to Maymont, Lewis Ginter Botanical Garden, or the Virginia Museum of Fine Arts), you will need to book tickets, tours, or transportation independently online (e.g., directly via the attraction websites or platforms like Viator and GetYourGuide). Front desk staff may be able to give general local recommendations or point you in the right direction, but they do not arrange or sell excursions.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer free local transportation?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer free local transportation or shuttle services. Guests will need to arrange their own transportation via personal vehicle, rideshare services (such as Uber or Lyft), taxi, or public transit. The hotel does, however, provide free on-site self-parking for guests.

Q: How many restaurants are within 0.5 miles of Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** is located at **10060 W. Broad Street, Glen Allen, VA 23060**. Within a **0.5-mile radius** (primarily in the immediate commercial corridor and the adjacent **Westpark Shopping Center** around the 9600–10100 blocks of West Broad Street), there are approximately **8 to 12 restaurants and eateries**. Depending on whether casual bakeries/beverage spots are counted as restaurants, key options within that half-mile walking/driving distance include: * **Ay Mamá Mexican Grill** * **Marco’s Pizza** * **Chicken Salad Chick** * **IHOP** (9820 W. Broad St.) * **Applebee’s Grill + Bar** (9601 W. Broad St., right at ~0.5 mi) * **Subway** * **Quickway Japanese Hibachi** * **Brecotea Bakery & Cafe** * **Qamaria Yemeni Coffee Co.** * **Crumbl Cookies** *(Note: If the radius is extended to 1–1.5 miles into the main Innsbrook / Cox Road dining clusters, the count rises significantly to over 30–40 restaurants, including Silver Diner, Mama Cucina, Capital Ale House, and Five Guys).*

Q: Is it safe to walk around at night at Extended Stay America Select Suites - Richmond - Innsbrook?

A: In terms of general crime statistics, **yes, the area itself is very safe**, but it is **not very pedestrian-friendly at night**. Here is what you should expect regarding safety and walking around this property (located at **10060 W. Broad St, Glen Allen / Henrico County**): ### 1. Neighborhood Crime & Surroundings * **Low Crime Area:** The hotel is situated in Innsbrook/Glen Allen, an affluent suburban corporate and commercial hub in western Henrico County. It does not carry the high violent crime rates associated with certain urban parts of Richmond. * **Corporate & Commercial Focus:** The area is dominated by office parks, chain restaurants, retail plazas, and major roadways. It is generally quiet after business hours. ### 2. Pedestrian Safety and Traffic * **Heavy Roadway Danger:** The property sits directly off **West Broad Street (Route 250)**, which is a massive, multi-lane, high-speed commercial corridor. Crossing or walking along Broad Street at night is hazardous due to fast-moving vehicular traffic, infrequent crosswalks, and long distances between intersections. * **Limited Lighting:** While the immediate shopping centers and office complexes have parking lot lights, sidewalks along the main roads can be sporadic, poorly lit, or absent in sections. ### 3. The Property Itself * **Budget Extended-Stay Dynamics:** Like many lower-cost extended-stay properties, there is often regular foot traffic in the parking lot and outdoor areas (guests lingering outside, smoking, walking pets, etc.). * **Property Crime:** While violent crime is rare in Innsbrook, vehicle break-ins (crimes of opportunity) are the most common issue at suburban hotels along major corridors. ### Recommendations * **Staying on Foot:** If you just need to walk a dog or get some fresh air, stick to the well-lit hotel parking lot or the quieter corporate office access roads behind the hotel rather than heading toward West Broad Street. * **Dining / Errands:** If you want to grab food, groceries, or visit nearby destinations (like Short Pump Town Center), it is much safer and more convenient to drive or call a rideshare (Uber/Lyft) rather than walk.

Q: Is parking easy near local attractions at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Whether parking is easy depends on whether you are visiting attractions in the immediate suburban area or driving into central Richmond: * **At the Hotel:** Parking on-site is complimentary, self-parking, and readily accessible with an open surface lot. * **Immediate Local & Suburban Attractions (Very Easy):** * Destinations closest to the hotel—such as **Short Pump Town Center**, **Innsbrook After Hours / Lake Rooty**, and nearby parks like **Crump Park / Meadow Farm Museum**—have large, free surface parking lots and garages. Finding a spot is generally hassle-free. * **Regional Attractions in Mid-to-Downtown Richmond (Moderate):** * **Lewis Ginter Botanical Garden:** Easy, with free on-site parking lots. * **Virginia Museum of Fine Arts (VMFA) & Science Museum of Virginia:** Located about 10–12 miles away, these have dedicated multi-level parking decks, though they typically charge a modest daily fee. * **Maymont & Downtown / Riverfront Attractions (Canal Walk, Tredegar, Belle Isle):** Maymont has designated lots that can fill up on busy weekends. Downtown and riverfront attractions rely mostly on paid street meters, public garages, or pay-by-app surface lots, where finding space during peak hours or festival weekends can require extra time and navigation.

Q: Is public transportation near Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, public transportation is available near Extended Stay America Select Suites - Richmond - Innsbrook.** * **Bus Service:** The hotel is located along West Broad Street (10060 W Broad St), which is directly served by the **GRTC (Greater Richmond Transit Company) Route 19 (West Broad Street)**. * **Nearby Stops:** There are Route 19 stops within a short walking distance along Broad Street (such as near Broad & Innsbrook / Gaelic). * **Connections:** Route 19 travels west toward the **Short Pump Town Center** area and east toward the **Willow Lawn** transit hub, where you can connect to the **GRTC Pulse** (Bus Rapid Transit) and other routes into Downtown Richmond.

Q: Is the area around Extended Stay America Select Suites - Richmond - Innsbrook walkable?

A: **Overall, the area is not considered very walkable and is primarily car-dependent.** However, you can manage basic dining and retail needs on foot if you don't mind navigating busy commercial roadways. ### The Pedestrian Environment * **Location:** The hotel is located at **10060 W. Broad Street** in Glen Allen/Innsbrook. * **Car-Centric Design:** West Broad Street (Route 250) is a massive, high-speed multi-lane commercial corridor. While there are sidewalks running along parts of the road, it is characterized by large strip centers, gas stations, and vast parking lots. * **Crossing Streets:** Crossing Broad Street or nearby intersections like Pemberton Road requires using wide signalized crosswalks and long pedestrian wait times. It is not an urban, strollable neighborhood. ### What *Is* Within Walking Distance If you simply need quick food, coffee, or basic errands, you won’t be completely stranded: * **Dining:** Several fast-casual and chain restaurants (such as IHOP, Applebee's, and local eateries) are located within a 5- to 15-minute walk. * **Shopping:** Small plazas and strip centers sit nearby along Broad Street, including convenience stores and retail, though larger grocery runs (like Publix or Trader Joe's) are about 0.5 to 1.5 miles away and much easier by car. ### Summary * **For leisure/strolling:** **Poor.** It is noisy, car-heavy, and built entirely for vehicle traffic. * **For emergency basics:** **Fair.** You can walk to a handful of nearby restaurants and small shops via existing sidewalks along the highway. * **Verdict:** Having a car, using rideshares (Uber/Lyft), or relying on the local GRTC bus line is strongly recommended for getting around comfortably.

Q: Is the area safe for tourists at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, the surrounding area is very safe for tourists.** ### Neighborhood Safety & Location * **Innsbrook / Glen Allen (Henrico County):** The hotel is located in Innsbrook, a major corporate office park and suburban enclave in Richmond’s affluent West End. It is widely considered one of the safest, low-crime suburban corridors in the greater Richmond metropolitan area. * **Surroundings:** The area consists mostly of modern office complexes, lakes, walking trails, business hotels, and residential communities. It is very close to the **Short Pump** commercial district, which has upscale shopping (Short Pump Town Center), movie theaters, and a wide variety of dining options. ### Tourist Considerations & Property Notes * **Car Dependency:** Because Innsbrook is a sprawling suburban business park, it is not very walkable for general sightseeing. You will need a car or rideshares (Uber/Lyft) to get around and reach central Richmond attractions (Downtown, Carytown, Virginia Museum of Fine Arts), which are about a 15–20 minute drive away. * **Property Quality:** While the **neighborhood itself is very safe**, Extended Stay America *Select Suites* is a budget extended-stay property. As is common with this brand, guest reviews are mixed regarding room maintenance, cleanliness, and long-term resident foot traffic. * **Standard Precautions:** Violent crime in the area is very rare, but as with any suburban commercial area, you should take basic vehicle precautions: park in well-lit spots and keep luggage or valuables out of sight inside your car.

Q: Is there nightlife near Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, but it consists primarily of suburban bars, craft breweries, and lively restaurant-lounges rather than high-energy nightclubs.** The hotel is located at 10060 West Broad Street in Glen Allen/Innsbrook, placing you directly along Richmond’s bustling West End corridor: ### Immediate / Local Nightlife (5–10 Minutes Away) * **Short Pump Area & Innsbrook:** Just 5 to 10 minutes west down West Broad Street, around **Short Pump Town Center**, you will find numerous spots for evening drinks and late-night socializing, including: * **Sedona Taphouse:** A popular craft beer destination with an extensive tap list and outdoor patio seating. * **Rockwood Sports Bar & Grill / The Dugout:** Casual, lively local sports bars with live music and late hours. * **Funny Bone Comedy Club & Restaurant:** Located at Short Pump Town Center, offering stand-up comedy shows, drinks, and weekend nightlife. * **Dave & Buster’s:** Nearby for arcade games, sports viewing, and late-night bar crowds. ### Urban Nightlife (15–20 Minutes Away) If you are looking for dance clubs, hip cocktail lounges, or walkable bar-hopping: * **Scott’s Addition (approx. 12–15 mins east down I-64):** Richmond’s most famous nightlife and brewery hub, packed with cideries, craft breweries, rooftop lounges, and retro entertainment like *The Circuit Arcade Bar* and *Tang & Biscuit*. * **The Fan & Downtown Richmond (approx. 15–20 mins away):** Home to university nightlife, dance clubs, music venues (like The National), and historic neighborhood pubs.

Q: Is there shopping close to Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, there is extensive shopping very close by.** The hotel is located at **10060 West Broad Street** in Glen Allen/Henrico, placing it directly along one of the Richmond metro area's primary retail and commercial corridors: * **Short Pump Town Center (approx. 5 minutes / 2.5 miles west):** The premier shopping destination in the area. It is an upscale, open-air lifestyle mall featuring major retailers like Nordstrom, Macy's, Apple, Sephora, Crate & Barrel, and dozens of apparel and specialty shops, along with extensive dining options. * **Immediate Strip Malls & Big-Box Centers (within 1 to 2 miles):** * The stretch of Broad Street immediately surrounding the hotel has centers like **Innsbrook Shoppes**, **Brookhollow Shopping Center**, and **Broad Hill Centre**. * Nearby big-box and essential retailers within a few minutes' drive include **Target**, **Walmart Supercenter**, **Kohl's**, **Costco**, and **Trader Joe's**. * **Groceries for Extended Stays:** Because the suites come with in-room kitchens, you have several nearby options for grocery shopping within 1–2 miles, including **Kroger**, **Lidl**, **Trader Joe's**, and **Whole Foods Market**.

Q: Is traffic an issue in this neighborhood of Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, traffic can definitely be an issue**, depending on the time of day and the direction you are traveling. The hotel is located at **10060 W. Broad Street** in Henrico/Glen Allen, positioned directly in the heart of the Innsbrook and Short Pump commercial corridor: * **West Broad Street (Route 250) Congestion:** West Broad Street is one of the busiest, highest-volume arterial roads in the Richmond metro area. It is heavily lined with strip malls, big-box stores, corporate parks, and restaurants. Expect stop-and-go driving, multiple traffic signals, and significant delays—especially during weekday rush hours (around 7:30–9:00 AM and 4:30–6:30 PM) as well as Saturday afternoon shopping hours. * **Interstate 64 Ramps:** The property is very close to the I-64 interchange. Accessing or exiting the highway during peak commuter hours often involves backups and slow merges onto and off Broad Street. * **Turning in and out:** Exiting or making left-hand turns onto Broad Street from driveways or secondary roads in this immediate area can be tricky during peak hours due to the constant stream of traffic. **Summary:** Outside of weekday commuting peaks, midday lulls, and late evenings, traffic flows normally. However, if you are planning to travel during morning/evening rush hours or busy weekend retail hours, expect noticeable congestion and allow for extra travel time.

Q: What attractions are near Extended Stay America Select Suites - Richmond - Innsbrook?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** (located along West Broad Street in Glen Allen/Henrico County) is conveniently positioned near local entertainment, outdoor recreation, and major Richmond-area attractions: ### **Very Close By (Within 5–10 Minutes)** * **Short Pump Town Center:** A premier open-air lifestyle mall featuring dozens of retail shops, department stores, a comedy club (Funny Bone), and a wide variety of dining options. * **Innsbrook After Hours & Lake Walk:** Located within the Innsbrook business park, offering seasonal outdoor concerts/events and peaceful paved walking trails around surrounding corporate lakes. * **Cultural Arts Center at Glen Allen:** A nearby arts hub featuring rotating gallery exhibits, theater performances, art classes, and live events. * **Deep Run Park & Recreation Center:** A local favorite featuring wooded walking and biking trails, ponds, playgrounds, a nature pavilion, and picnic areas. ### **Within 15–20 Minutes (Downtown & Mid-Richmond)** * **Lewis Ginter Botanical Garden:** Consistently ranked among the top botanical gardens in the country, featuring over 50 acres of gardens, a domed conservatory, dining, and seasonal light displays. * **Virginia Museum of Fine Arts (VMFA):** A world-class museum open 365 days a year with free general admission, showcasing extensive collections of fine art, modern works, Fabergé eggs, and an outdoor sculpture garden. * **Science Museum of Virginia & Children’s Museum of Richmond:** Located side-by-side on Broad Street, featuring interactive science exhibits, a giant dome theater, and family-oriented learning spaces. * **Maymont:** A historic 100-acre Victorian estate complete with a Gilded Age mansion, Japanese and Italian formal gardens, an arboretum, and native wildlife habitats (including black bears and river otters). * **Carytown:** A vibrant, historic nine-block shopping district known as the "Mile of Style," filled with indie boutiques, bakeries, cafes, and the historic Byrd Theatre.

Q: What offsite activities are available near Extended Stay America Select Suites - Richmond - Innsbrook?

A: Near **Extended Stay America Select Suites – Richmond – Innsbrook** (located in the Innsbrook corporate and residential park area of Glen Allen/Richmond, VA), there is a wide range of offsite activities within a short drive: ### **1. Shopping, Dining & Entertainment (5–10 minutes away)** * **Short Pump Town Center:** An open-air regional mall just minutes away, featuring upscale retail, department stores, a movie theater, comedy club (Funny Bone), and dozens of restaurants. * **Innsbrook Pavilion & Local Dining:** The immediate Innsbrook area along West Broad Street and Cox Road offers a diverse selection of local breweries, casual eateries, and international dining options. * **Family Fun & Games:** Nearby entertainment venues like Surge Adventure Park, bowling alleys, and escape rooms in the Short Pump corridor. ### **2. Parks & Outdoor Recreation** * **Innsbrook Lakes & Walking Trails:** Just steps from or right around the hotel are paved multi-use trails circling Innsbrook's scenic office park lakes—popular for jogging, walking, and wildlife watching. * **Crump Park & Meadow Farm Museum:** A short drive northeast in Glen Allen, offering historic farm grounds, walking trails, picnic shelters, a playground, and fishing ponds. * **Deep Run Park & Recreation Center:** Located a few miles south, featuring paved trails, wooded nature paths, two ponds, playgrounds, and picnic facilities. * **Golfing:** Nearby courses include **The Crossings Golf Club** and **Belmont Golf Course**. ### **3. Arts, Culture & Local Sights (10–15 minutes away)** * **The Cultural Arts Center at Glen Allen:** Hosts rotating art galleries, live theater productions, musical performances, and art workshops. * **Lewis Ginter Botanical Garden:** Located about 10–15 minutes east, consistently ranked among the top public botanical gardens in the country, featuring extensive themed gardens and a glass conservatory. * **James River Cellars Winery:** A nearby local winery in Glen Allen offering tastings, outdoor seating, and live music events. ### **4. Downtown Richmond Attractions (15–20 minutes away)** Because the hotel sits right off I-64, you can easily access central Richmond attractions: * **Virginia Museum of Fine Arts (VMFA):** World-class art museum with free general admission. * **Maymont:** A 100-acre historic estate with Japanese and Italian gardens, wildlife habitats, and a mansion. * **Carytown:** A vibrant 9-block shopping and dining district known for independent boutiques, bakeries, and the historic Byrd Theatre. * **James River Park System:** Offers hiking, mountain biking, kayaking, and riverside walking along the James River.

Q: Are there any laundry service promotions or discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no special promotions or discounts specifically for laundry services** at the Extended Stay America Select Suites - Richmond - Innsbrook. This location features self-service, coin/card-operated guest laundry facilities (washers and dryers). The pricing for those machines is fixed per load, and standard Extended Stay America discounts or promo codes apply only to room rates and extended-stay bookings, not the on-site laundry equipment.

Q: Are there self-service laundry facilities available on site at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, there are on-site self-service guest laundry facilities available at the Extended Stay America Select Suites – Richmond – Innsbrook. Coin- or card-operated washers and dryers are accessible for guests to use throughout their stay.

Q: Can I request dry cleaning at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer valet dry cleaning or dry cleaning services. The hotel provides **self-service, coin/card-operated on-site guest laundry facilities** (washers and dryers). If you require professional dry cleaning during your stay, you will need to utilize a local dry cleaner in the Glen Allen / Innsbrook area (such as Puritan Cleaners or other nearby services).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer on-site laundry services?

A: **Yes**, Extended Stay America Select Suites - Richmond - Innsbrook features **on-site guest laundry facilities** (self-service coin/card-operated washers and dryers) for guests to use during their stay.

Q: How do I arrange laundry service at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook**, there is no full-service valet or dry-cleaning pickup provided by the hotel. Instead, laundry is handled through the **on-site guest laundry facility**: ### 1. Using the On-Site Laundry Facility * **Location & Access:** The property features a dedicated self-service guest laundry room that is accessible **24/7**. * **Payment:** The washing machines and dryers are pay-per-use (typically coin-operated, though many updated locations also support mobile/app payments). * **Detergent & Supplies:** You can bring your own laundry supplies or purchase single-use detergents/softeners from the on-site vending area or front desk. If you need quarters for coin machines, the front desk can usually provide change. --- ### 2. Linens & Towels (Hotel Linens) If you only need fresh bed sheets or bath towels: * **Short Stays (1–7 nights):** You can request clean towels and fresh linens directly at the front desk (availability or small exchange fees may apply depending on current policy). * **Extended Stays (8+ nights):** Full-service housekeeping—which includes linen and towel replacement—is typically scheduled once every two weeks. You can also purchase additional housekeeping refreshes at the front desk if needed sooner. --- ### 3. Professional / Dry Cleaning Services If you require professional wash-and-fold or dry cleaning, you will need to arrange it through a local third-party service: * Local laundromats or pickup services (such as *DoorDash Laundry*, *Hampr*, or nearby dry cleaners in the Innsbrook/Glen Allen area) can pick up and drop off at the hotel lobby.

Q: Is same-day dry cleaning available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, same-day dry cleaning is not available at the **Extended Stay America Select Suites - Richmond - Innsbrook**. The property operates as a budget-oriented, extended-stay hotel with limited front desk hours and self-service amenities. While it does provide an **on-site, coin- or card-operated guest laundry facility** (washers and dryers), full valet dry-cleaning services are not offered. If you require same-day dry cleaning, you would need to use an off-site local cleaner in the Innsbrook/Glen Allen area.

Q: Is same-day laundry service available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, full-service same-day laundry (such as drop-off, dry cleaning, or valet service) is not provided** by Extended Stay America Select Suites - Richmond - Innsbrook. Instead, the hotel provides **self-service, coin/card-operated guest laundry facilities on-site**. Guests can do their own laundry at their convenience 24/7, but staff does not process, wash, or fold personal laundry for guests.

Q: Is there a fee for laundry services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, there is a fee.** While the hotel features on-site, 24/7 guest laundry facilities, they are **self-service machines** (coin- or card-operated), which require a pay-per-load fee for the washers and dryers (typically around $2.00 to $3.50 per cycle). Detergent and fabric softeners are also available for purchase via vending machines if you do not bring your own. *(Note: Extended Stay America locations do not provide full valet or dry-cleaning services, only self-service guest laundromats).*

Q: Is valet dry cleaning available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, valet dry cleaning is not available at Extended Stay America Select Suites - Richmond - Innsbrook. As a budget-oriented, self-service extended-stay brand, the hotel only offers **self-service, on-site coin/card-operated guest laundry facilities**. If you require dry cleaning services during your stay, you will need to utilize an independent local dry cleaner in the Glen Allen/Innsbrook area.

Q: What are the laundry hours at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The guest laundry facilities at **Extended Stay America Select Suites - Richmond - Innsbrook** are available **24 hours a day, 7 days a week**. The on-site laundry room is coin/card-operated, allowing guests to wash and dry clothes at any time. *(Note: If you need change or detergent from the front desk, the front desk operates on limited daily hours.)*

Q: What is the turnaround time for laundry service at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not provide a full-service or dry-cleaning turnaround service. Instead, the property offers **self-service, coin/card-operated guest laundry facilities** (washers and dryers). Because you wash and dry your own clothing, there is no waiting turnaround time—a typical wash and dry cycle will take about **60 to 90 minutes**, depending on the cycle selected. The guest laundry room is accessible 24/7 during your stay.

Q: What laundry services are available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook**, the primary laundry option available is an **on-site, self-service guest laundry facility**: * **Guest Laundromat:** The property features an on-site laundry room equipped with coin/card-operated washers and dryers for personal clothing, accessible to guests during their stay. * **Linen & Towel Exchange:** Because this is an extended-stay property with reduced housekeeping schedules, fresh bed linens and bath towels can be exchanged or requested at the front desk (fees may apply depending on the booking terms/frequency). *Note: As an economy extended-stay property, full-service laundry (such as same-day valet dry cleaning or wash-and-fold services) is not offered in-house.*

Q: Are loyalty perks included with packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook**, loyalty perks are provided through the brand’s loyalty program, **Extended Perks**. Whether perks apply depends on how the package is booked: * **Third-Party Travel Packages (Expedia, Priceline, Flight + Hotel bundles, etc.):** Generally, **no**. Rate discounts and core perks do not apply to third-party travel packages. To receive Extended Perks member pricing and tie a reservation to your account, bookings must typically be made directly through Extended Stay America (online at esa.com, by phone, or directly on-property). * **Direct Extended Stay America Special Rates / Internal Packages (such as the Extended Plus Program or multi-night promo packages):** **Yes, with caveats.** If you book directly through Extended Stay America, you can take advantage of member benefits: * **On-property perks:** As an Extended Perks member, direct stays of 7+ consecutive nights are eligible for perks like complimentary early check-in and late checkout (subject to availability). * **Off-property discounts & savings:** Membership grants access to instant partner discounts (on rental cars, dining, shopping, etc.), regardless of how your room rate is structured, via your Extended Perks online portal. * **Rate stackability:** Direct Extended Perks discount rates generally *cannot* be combined or stacked with other select promotions, group contracts, or already-discounted special rate packages. **Tip:** If you are booking a bundled vacation or travel package through an external agency, you can still sign up for the free Extended Perks program separately to access off-site member discounts, but the hotel is not required to honor rate-specific member discounts or stay credits on third-party package bookings.

Q: Are member rates lower than public rates at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, member rates are lower than public rates** at Extended Stay America Select Suites – Richmond – Innsbrook. * **The Member Discount:** Extended Stay America offers an **Exclusive Member Rate** across its properties through the free **Extended Perks** program. This rate is discounted relative to the standard public "Best Available Rate". * **How to Access It:** You must be signed in to your free Extended Perks account when booking on the official website (or mention your membership when booking by phone/at the front desk) to see and lock in the discounted member price. * **Additional Savings:** In addition to the member rate discount, the property also applies automatic tiered discounts for extended visits (e.g., weekly or monthly stays).

Q: Are there AAA or AARP discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** handles these discounts according to company policies: ### 1. AAA Discounts * **Yes, AAA discounts are available.** * Extended Stay America offers an official **Auto Club/AAA rate**. * **Details & Restrictions:** * The discount is typically available on shorter stays (**1 to 6 nights**). Stays of 7 nights or more usually switch to their tiered weekly/extended-stay rate structures. * To book it, select **"Auto Club/AAA"** from the special rates dropdown on Extended Stay America’s website, through the AAA Travel portal, or by calling reservations. * You will need to show a valid AAA membership card and photo ID at check-in. ### 2. AARP Discounts * **No specific AARP-branded partnership discount is offered.** Extended Stay America is not an official lodging partner of AARP. * **However, a general Senior Discount is available:** Extended Stay America offers a **Senior Discount** (selectable directly under their special rates menu) for qualifying older adults. * You can also often find rates for this location through the **AARP Travel Center** (powered by Expedia), which provides general travel portal discounts for members. ### Tip for Better Rates Extended Stay America has its own free loyalty program, **Extended Perks**. Before booking an Auto Club or Senior rate, compare it to the **Extended Perks Exclusive Member Rate** or weekly tiered rate, as the member or long-stay rates often match or beat standard membership discounts.

Q: Are there advance purchase discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, Extended Stay America offers an **Advance Purchase Rate** across its participating properties, including the **Extended Stay America Select Suites - Richmond - Innsbrook**. Key details regarding this rate include: * **Discount:** You can generally save **up to 10%** off the standard nightly rate by booking early. * **Booking Window:** The stay must typically be booked at least **7 days in advance**. * **Prepayment & Cancellation Terms:** The full amount of the stay (including tax) is charged at the time of booking. Advance Purchase reservations are non-refundable and non-modifiable, with the exception of a standard 24-hour grace period following the initial booking. * **Availability:** Advance purchase rates are subject to availability and may vary depending on seasonal demand, room type, and length of stay. **Tip:** When checking rates on the official [Extended Stay America website](https://www.extendedstayamerica.com), search for dates at least a week out, and the discounted Advance Purchase Rate option will appear alongside the standard "Best Available Rate" if available for those dates. You can also sign up for their free *Extended Perks* program, which may offer additional or stackable member discounts.

Q: Are there all-inclusive options at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no all-inclusive options** at Extended Stay America Select Suites - Richmond - Innsbrook. This property is a budget-friendly extended-stay hotel, not a resort. Instead of inclusive packages covering meals, drinks, and activities, guests are provided with: * **In-room kitchens** (full-size refrigerator, stovetop, microwave, and sink) designed for guests to cook their own meals. * Basic complimentary amenities such as **free Wi-Fi** and **free self-parking**. * Self-service facilities like on-site guest laundry and a fitness center. Food, beverage, housekeeping add-ons, cooking/dish packs, and pet fees are either the guest's responsibility to arrange independently or incur additional charges.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, Extended Stay America routinely runs brand-wide Black Friday and Cyber Monday (Cyber Week) promotions that apply to participating properties, including Extended Stay America Select Suites – Richmond – Innsbrook.** Individual locations rarely launch their own standalone holiday promotions; instead, savings are offered corporate-wide. ### Typical Holiday Deals: * **Cyber Week / Black Friday Sales:** Extended Stay America typically releases a system-wide promo code during Thanksgiving weekend through early December, offering tiered discounts of up to **45% to 60%+ off** standard rates, depending on the length of stay and booking dates. * **Long-Stay Scaling:** Because this brand specializes in extended stays, the steepest holiday discounts usually require bookings of 7+, 14+, or 30+ nights. ### How to Take Advantage: 1. **Check the Deals Page Around Late November:** Visit the official [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/deals) Thanksgiving week through Cyber Monday to get the active seasonal promo code. 2. **Apply the Promo Code:** When searching for the **Richmond – Innsbrook** location, enter the code in the **Special Rate / Promo Code** box. 3. **Join Extended Perks:** Joining their free loyalty program (Extended Perks) often unlocks an immediate extra 10%–20% off and provides early or exclusive access to holiday sales. 4. **Third-Party Travel Sites:** Aggregators like Expedia, Booking.com, and Hotels.com also run site-wide Cyber Monday/Black Friday hotel sales that often cover stays at this Innsbrook property.

Q: Are there corporate discounts available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, corporate discounts are available** at the **Extended Stay America Select Suites – Richmond – Innsbrook** (10060 W. Broad St, Glen Allen, VA). As part of the Extended Stay America (ESA) brand, the property offers corporate and business travel pricing options: * **Existing Corporate Codes:** If your company or organization already has a negotiated corporate travel agreement with Extended Stay America, you can apply your **Corporate Code** directly on the website under the "Special Rate" menu when booking your room. * **Client Connect / Corporate Accounts:** Businesses sending employees for short- or long-term projects can set up custom corporate partner pricing through Extended Stay America’s **Client Connect** business travel program. Rates can be negotiated based on travel volume and project length, and they often include flexible billing and dedicated account management. * **Tiered Extended Stay Rates ("Stay Longer, Save More"):** Even without a dedicated corporate agreement, the hotel uses automatically tiered pricing that significantly discounts nightly rates for stays of **7+ nights (weekly)** or **30+ nights (monthly)**, which functions as an automatic volume discount for business travelers. * **Other Business & Work-Related Rates:** The chain also offers specific discounted categories for government and military personnel, traveling healthcare workers, and project/contract crews. ### How to access the discount: 1. **Online:** Visit the [Extended Stay America website](https://www.extendedstayamerica.com/), select the **Richmond – Innsbrook** location, click the dropdown for **Special Rate**, choose **Corporate Code**, and enter your company’s ID. 2. **Set Up a Corporate Account:** If your company does not have a code yet, you can request custom rates through the [ESA Corporate Rates form](https://www.extendedstayamerica.com/) online. 3. **Contact the Hotel Directly:** For local project bookings or group room blocks, you can contact the Richmond – Innsbrook sales desk directly at **(804) 747-0840**.

Q: Are there credit card partner promotions at Extended Stay America Select Suites - Richmond - Innsbrook?

A: There are **no permanent, co-branded credit card partner promotions** (such as an official Extended Stay America credit card or exclusive bank-branded discount program) specifically tied to **Extended Stay America Select Suites – Richmond – Innsbrook**. However, you can take advantage of several credit card and travel savings avenues: ### 1. Credit Card Issuer Card-Linked Offers Major credit card issuers periodically run rotating cashback/rebate offers for Extended Stay America: * **Chase Offers / Bank of America / Wells Fargo / Citi Merchant Offers:** These frequently feature limited-time offers (e.g., *"Spend $100+, get 10% or $15 back"*) when you activate the deal in your banking app and pay with that card. * **American Express (Amex Offers):** Amex occasionally runs targeted statement credit promotions for Extended Stay America bookings. Check your online portal under “Offers & Benefits” before reserving. ### 2. Credit Card Travel Portals * If you hold cards like **Chase Sapphire**, **Capital One Venture**, or **Citi Strata**, you can book rooms at the Richmond–Innsbrook location through the issuer’s travel portal (Chase Travel, Capital One Travel, etc.) to earn elevated point multipliers (often 5x to 10x points) or redeem card points toward the stay. ### 3. Alternative Direct Discounts If no credit card promotion is currently available on your account, the hotel accepts other standard discount programs at booking: * **Extended Perks:** Extended Stay America’s free loyalty program provides direct member-rate discounts and local/retail perks. * **AAA / Auto Club Discounts:** Discounted rates on stays up to 6 nights. * **Military & Government Rates:** Applicable for official and leisure travel. * **Weekly/Monthly Tiered Rates:** Extended stays automatically trigger discounted nightly pricing.

Q: Are there dining credit packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no dining credit packages** at Extended Stay America Select Suites - Richmond - Innsbrook. This property is a budget extended-stay hotel that does not have on-site restaurants, room service, or full-service dining facilities. Instead, all guest suites feature fully equipped kitchens (stovetop, microwave, refrigerator) designed for self-catering. A few related details to keep in mind: * **"Dining Packs" vs. Dining Credits:** Under its amenities, the hotel lists a **"Dining pack available for purchase"**. This is a physical kit containing tableware/cookware (such as plates, bowls, and cutlery) for your in-room kitchen, not a monetary restaurant credit. * **Discounts:** If you join the brand’s free loyalty program (*Extended Perks*), you may receive local retail and third-party restaurant coupon discounts, but these are not hotel dining credits applied toward your room rate.

Q: Are there event or festival-themed packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer event- or festival-themed packages.** As a budget-oriented, extended-stay brand, its promotions are focused on functional travel and lodging savings rather than curated experience packages. The deals and discounts available typically include: * **Extended Stay / Multi-Night Discounts:** Tiered lower rates for stays of 7+, 14+, or 30+ nights. * **Group Room Blocks:** Discounted rates for group travel (such as corporate teams, sports groups, or wedding parties needing lodging). * **Member & Standard Promotions:** Discounts through the Extended Perks loyalty program, AAA, government/military rates, or seasonal brand-wide promotional codes. While the property is frequently used as an affordable lodging base for visitors attending local Richmond festivals, concerts, or events in the Innsbrook and Short Pump areas, tickets, event access, and themed perks are not packaged with the room reservations.

Q: Are there golf stay-and-play packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not offer golf stay-and-play packages. This property is a budget-friendly, long-term extended-stay hotel focused on self-catering lodging (featuring suites with kitchens, on-site laundry, and basic amenities) rather than resort-style vacation packages. *(Note: Travelers sometimes confuse **Innsbrook**—a business and mixed-use development in Glen Allen/Richmond, Virginia—with **Innisbrook Golf Resort**, a famous golf resort located in Palm Harbor, Florida, which does offer stay-and-play golf packages.)* If you are planning to golf while staying in the Innsbrook/Glen Allen area, you can easily book your hotel room independently and reserve tee times at nearby public or semi-private courses, such as: * **The Crossings Golf Club** (approx. 10–12 miles away) * **Hunting Hawk Golf Club** (approx. 9–10 miles away) * **Belmont Golf Course** (historic municipal course, approx. 9 miles away)

Q: Are there group booking discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, group booking discounts are available** for the Extended Stay America Select Suites – Richmond – Innsbrook. Because it is part of the Extended Stay America brand, the hotel participates in company-wide group booking programs: * **Group Size Requirements:** Discounted group rates are generally offered when booking **10 or more rooms** (for events, weddings, sports teams, family reunions, or corporate functions). * **Project/Extended Team Bookings:** Special group discounts are also available for longer projects requiring **5 or more rooms for 7 nights or longer**. * **Length-of-Stay Savings:** Group rates can often be paired with the brand’s tiered duration discounts (*STAY longer. Save more.*) for weekly or monthly stays. ### How to Request a Group Rate Group rates are not automatically calculated online and must be quoted based on room availability and season: 1. **By Phone:** Contact Extended Stay America’s dedicated Group Sales desk at **1-877-701-3383**. 2. **Online Form:** Submit a group request form through the **Groups & Meetings** page on the [Extended Stay America website](https://www.extendedstayamerica.com). 3. **Direct Property Contact:** Call the front desk or sales contact at the Richmond - Innsbrook location directly to discuss local group blocks.

Q: Are there holiday packages available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook does not offer traditional all-inclusive vacation or resort-style “holiday packages”** (such as bundled holiday meals, event tickets, or festive room setups). Because it operates as an extended-stay, budget-friendly suite hotel designed for flexible lodging, options around the holidays focus on room-rate promotions and standard discounts: * **Seasonal and Holiday Promo Codes:** Extended Stay America regularly runs seasonal hotel sales (such as their winter/holiday promotions or seasonal flash sales) that apply across participating locations when booked online using promotional rate codes. * **Length-of-Stay Discounts:** The property automatically discounts nightly rates the longer you stay (e.g., 7+ nights, weekly, or monthly rates), which is useful if you are traveling for extended holiday visits. * **Standard Special Rates:** Discounts are available year-round for AAA/Auto Club members, seniors (55+), government/military personnel, and members of their free **Extended Perks** rewards program. If you are planning a trip during a holiday, check the **Special Offers** or **Special Rate** section on the [Extended Stay America website](https://www.extendedstayamerica.com) during your booking dates or contact the Richmond - Innsbrook front desk directly to see which seasonal promotional codes are currently active.

Q: Are there midweek specials at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not offer a specific, permanent promotion called a "midweek special." However, you can frequently get discounted rates or midweek savings through the following: 1. **Lower Midweek Base Rates (Dynamic Pricing):** Extended Stay America's nightly pricing fluctuates based on demand. Midweek nights (especially Sunday through Thursday) are often cheaper than weekend peak dates, depending on local corporate travel volume. 2. **"Stay Longer, Save More" Tiered Rates:** Discounts are automatically applied based on duration rather than day of the week. Stays of 7+ nights, 14+ nights, or 30+ nights trigger progressive discounts of up to 30% to 45% off standard nightly rates. 3. **Extended Perks Program:** Enrolling in Extended Stay America’s free rewards program (**Extended Perks**) unlocks member-exclusive discounts (often 10%–20% off short stays), which you can apply to midweek bookings. 4. **Advance Purchase / Special Category Discounts:** Booking in advance or qualifying for AAA, Senior (AARP), or Military/Government rates provides flat percentage discounts applicable to midweek stays. To check the lowest available rates for your specific dates, visit the property page on [extendedstayamerica.com](https://www.extendedstayamerica.com) or contact the hotel front desk directly.

Q: Are there off-season discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not operate on a formal, flat-rate “off-season discount.” Instead, rates fluctuate based on dynamic demand, accompanied by corporate seasonal promotional codes and tiered savings: * **Natural Seasonal Rate Drops:** Because Richmond is a mid-Atlantic market driven heavily by corporate travel and warm-weather tourism, overall demand drops during late fall through winter (roughly late November through February/early March, outside of holidays). During these colder months, standard base nightly rates naturally adjust downward, often dropping near $70–$80 per night compared to peak summer and fall rates. * **Length-of-Stay Discounts:** The hotel's largest built-in discount structure is tied to how long you stay rather than the season alone. Stays of 7+ nights, 30+ nights, or 60+ nights automatically trigger escalating discounts (often reaching 30% to 45%+ off the best available daily retail rate). * **Brand Seasonal Promo Codes:** Extended Stay America frequently runs seasonal flash sales (such as their *Winter / Holiday Deals*, *Fall Flash Sales*, or *Moving Month Specials*) that can be applied at this location using promo codes available on their website. * **Standard Affiliation Discounts:** You can also secure consistent 5%–10% off discounts year-round using free **Extended Perks** member pricing, AAA/CAA, senior (55+), or military/government rates. **Tip:** If you are planning an extended visit during late fall or winter, book directly through the Extended Stay America website or app while signed in to an Extended Perks account to stack seasonal sales with weekly/monthly rate tiers.

Q: Are there pool or cabana packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer pool or cabana packages. It is a budget, long-term extended-stay property focused on essential amenities (such as in-room kitchens, free Wi-Fi, fitness facilities, and guest laundry). The hotel does not have cabana services or resort-style pool packages. If you are looking for pool day passes or cabana rentals, you will need to check nearby full-service hotels or resort-style properties in the Richmond area.

Q: Are there resort credit promotions at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no resort credit promotions at Extended Stay America Select Suites – Richmond – Innsbrook.** Extended Stay America Select Suites is an economy extended-stay hotel chain primarily focused on self-catering, budget-friendly accommodations (featuring in-room kitchens, free Wi-Fi, and guest laundry) rather than full-service resort facilities. Because it does not charge resort fees or feature resort-style amenities (like full-service spas, fine dining restaurants, or golf courses), it does not offer resort credits. Instead, promotions for this property typically consist of: * **Weekly/Monthly Discounts:** Tiered rate discounts based on longer lengths of stay (e.g., booking 7+ or 30+ nights). * **Percentage-off Room Rates:** Online promo codes for discounts off standard nightly rates. * **Loyalty Perks / Member Rates:** Discounts through the Extended Stay America rewards/member program. * **Special Group Rates:** AAA, senior, military, or government discounts.

Q: Are there romantic getaway packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer romantic getaway packages.** This property is an extended-stay, budget-to-midscale hotel designed primarily for business travelers, relocations, and long-term guests. Its standard amenities include basic studio suites with kitchens, free Wi-Fi, and on-site laundry facilities. Extended Stay America properties do not offer traditional resort or romance packages (such as champagne, chocolate-covered strawberries, spa credits, or late check-out arrangements). If you are planning a romantic getaway in the Richmond area, consider looking into boutique or luxury properties that offer dedicated romance packages, such as: * **The Jefferson Hotel** (Historic downtown Richmond) * **Quirk Hotel** (Downtown arts district) * **Graduate Richmond** (Near VCU)

Q: Are there summer vacation packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not offer traditional all-inclusive or curated "summer vacation packages" (such as bundles with attraction tickets, dining credits, or resort experiences). Because it operates as a budget extended-stay hotel rather than a full-service resort, promotions and savings are structured primarily around **extended-stay discounts and rate reductions**: * **"Stay Longer, Save More" Rates:** Significant discounts are applied automatically when booking longer durations (e.g., 7+, 14+, or 30+ nights), which can be utilized for an extended summer getaway. * **Seasonal Brand Discounts:** Extended Stay America frequently runs seasonal promotional codes and member discounts (via their *Extended Stay Rewards* program or website specials) that provide percentage-off savings on summer bookings. * **Property Amenities for Summer Travelers:** The location features a seasonal outdoor swimming pool, fully equipped in-room kitchens, free Wi-Fi, and pet-friendly suites. If you are planning a summer trip, you can check current seasonal discounts or weekly rate deals directly on the [Extended Stay America official website](https://www.extendedstayamerica.com) or by contacting the hotel front desk directly.

Q: Are there wedding or event room block discounts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, **Extended Stay America Select Suites – Richmond – Innsbrook** offers discounted rates for room blocks through Extended Stay America’s brand-wide group booking program. Details regarding booking wedding or event room blocks with this property include: * **Group Size Requirements:** Group discount rates for weddings, family reunions, and private events typically apply when reserving a block of **10 or more rooms**. * **Extended Stays:** If any wedding guests are staying longer (such as 7 nights or more), additional tiered "STAY longer. Save more." extended-stay discounts automatically apply. * **How to Request a Room Block:** * **By Phone:** Call Extended Stay America’s National Group Sales Desk directly at **1-877-701-3383** to request a custom quote and set up the block. * **Online:** Submit a group request form through the **Groups & Meetings** portal on the [Extended Stay America website](https://www.extendedstayamerica.com). * **Direct Property Contact:** Contact the Innsbrook location directly to connect with the local sales manager or general manager to inquire about seasonal availability and localized rates. **Tip:** Unlike full-service hotels, Extended Stay America *Select Suites* properties operate with focused front-desk hours (typically closing in the mid-to-late evening) and essential amenities (in-room kitchens, on-site laundry). When booking the block, communicate arrival times so the hotel can coordinate late check-ins for traveling guests.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a loyalty program?

A: **Yes.** As part of the Extended Stay America family of brands, this hotel participates in the chain’s rewards program, called **Extended Perks**. Unlike traditional points-based hotel loyalty programs, Extended Perks is free to join and focuses on direct savings and discounts rather than earning and redeeming points. Key benefits include: * **Exclusive Member Rates** when booking directly. * **Instant Welcome Discount** (typically an immediate 10% off coupon code for a future stay upon signing up). * **Early Check-In and Late Check-Out** on eligible extended stays (subject to availability for stays of 7+ nights). * **Monthly Prize Drawings** for entries into gift card giveaways and rewards based on nights stayed. * **Partner Discounts** on rental cars, restaurants, retail brands, and entertainment.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have spring break promotions?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** does not typically offer a standalone promotion explicitly named "Spring Break," as the brand primarily caters to extended-stay business travelers, relocations, and budget-conscious guests. However, you can take advantage of several standard brand-wide promotions and seasonal discounts during the spring break travel window: * **Extended Stay / Weekly Discounts:** Automatic rate markdowns apply when booking stays of 7+ nights or 30+ nights, which typically covers week-long spring breaks. * **Brand Seasonal Flash Sales:** Extended Stay America frequently runs seasonal promo codes (such as spring or summer sales offering up to 20%–50% off select bookings). * **Extended Perks Rewards:** Signing up for the free *Extended Perks* program gives an instant discount (typically around 10% off) plus member-exclusive rates. * **Special Membership Discounts:** Standard discounts are available year-round for AAA/Auto Club members, seniors (55+), and military/government personnel. * **Student Rates:** The brand often offers student travel/housing discount codes that can be applied toward spring break reservations. To see current seasonal promo codes applicable during spring break dates, check the **Special Offers** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or enter promotional codes during checkout.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer Christmas or New Year’s deals?

A: **Yes, but typically through brand-wide promotions rather than location-specific packages.** **Extended Stay America Select Suites – Richmond – Innsbrook** does not operate on-site holiday dining, festive events, or dedicated New Year’s party packages. However, you can generally access holiday savings for this location in a few ways: 1. **Brand Holiday & Winter Sales:** Extended Stay America regularly runs nationwide holiday campaigns (such as their annual *“Dashing Through the Savings”* Christmas promotion or *“New Year Cheer”* flash sales). These promotions offer tiered discounts (often ranging from 10% to over 40% off, depending on the length of stay) that are redeemable with promo codes at participating locations, including Innsbrook. 2. **Weekly & Extended Stay Rates:** Because it is an extended-stay hotel, rates significantly decrease if your holiday visit extends over 7, 14, or 30+ nights. 3. **Standard Ongoing Discounts:** If no specific holiday code is active, you can apply general discounts over Christmas and New Year’s dates, such as: * **Extended Perks Rewards:** Members typically receive an instant discount code (often around 10% off) for booking directly. * **AAA / Auto Club & Senior Rates**. * **Military and Government Rates**. ### How to get the deal: * Check the **Special Offers** page on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) in November and December to find the current holiday promo code. * Apply the code in the **Special Rate / Promo Code** box when searching for rooms at the *Richmond - Innsbrook* property. * Make sure to compare the direct promo-code rate against third-party booking sites (like Expedia, Booking.com, or Kayak), as online travel agencies sometimes run year-end holiday sales as well.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer discounts for booking direct?

A: **Yes**, Extended Stay America Select Suites – Richmond – Innsbrook offers discounts and special rates when you book direct through the official Extended Stay America website ([esa.com](https://www.extendedstayamerica.com)) or by phone: * **Extended Perks Member Rates:** By signing up for the free **Extended Perks** program, you unlock exclusive member-only discounted rates when logged in to book direct, as well as a welcome discount (often 10% off your first direct booking) and access to special promotional codes. * **"STAY Longer. Save More." Tiered Discounts:** Extended Stay America automatically applies tiered, discounted nightly rates the longer you stay (with deeper percentage discounts for 7+ nights, 30+ nights, and 60+ nights) when booking direct. * **Best Rate Guarantee:** Booking direct ensures price matching; if you find a lower qualified publicly available rate online elsewhere, they will match it and apply an additional discount per their guarantee policy. * **Special Group & Affiliation Rates:** Direct booking allows you to apply special rates for seniors (55+), AAA/auto club members, and government or active-duty military personnel. To take advantage of these discounts, book directly on the official hotel page or through the Extended Stay America central reservations line with your Extended Perks account.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer family bundles?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer a specific "family bundle" package. Extended Stay America operates on a budget, extended-stay model and does not sell bundled vacation packages (such as room + tickets or dining bundles). However, the property offers several standard family-friendly accommodations and cost-saving policies: * **Kids Stay Free:** Children 17 and under stay free when sharing a room with a parent or guardian. * **Family-Sized Suites:** The location offers larger room layouts—such as deluxe suites featuring two queen beds and a sleeper sofa—which can accommodate up to six guests. * **In-Suite Kitchens:** Rooms include kitchens with full-sized refrigerators, stovetops, and microwaves, which help reduce family dining expenses. * **Extended Stay Discounts:** Weekly and monthly tiered rate discounts are applied automatically for longer stays.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer government or military rates?

A: **Yes**, Extended Stay America Select Suites – Richmond – Innsbrook offers government and military rates. Key details to keep in mind: * **How to book:** When searching for dates directly on the [Extended Stay America website](https://www.extendedstayamerica.com), open the rate drop-down menu (where it typically defaults to "Best Available Rate") and select **"Government & Military"** to view eligible rates. * **Eligibility & Rates:** These discounted rates apply to active-duty military, veterans, and federal/state government personnel (including those traveling on TDY or PCS orders, often at or below standard per-diem rates depending on stay length and availability). * **Identification:** You must present a valid government or military photo ID (or official travel orders) upon check-in to confirm and retain the discounted rate.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer long-stay discounts?

A: **Yes, Extended Stay America Select Suites – Richmond – Innsbrook offers long-stay discounts.** Because it is an extended-stay property designed for long-term travelers, the hotel uses a tiered pricing model that automatically applies lower nightly rates the longer you stay: * **Weekly Stays (7+ nights):** The nightly rate automatically reduces for bookings of seven consecutive nights or longer. * **Bi-weekly & Monthly Stays (15+ and 30+ nights):** The discounts scale up further, typically offering larger percentage reductions (up to 45% or more off standard rates for 30+ nights). * **Extended Perks Rewards:** Signing up for Extended Stay America’s free loyalty program (*Extended Perks*) unlocks additional discounts and member-exclusive rates on long stays. You do not usually need a special coupon code to get the base extended-stay discounts; simply entering a reservation length of 7 or more days on the hotel’s website will automatically reflect the discounted weekly or monthly rate.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer referral discounts?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not offer an official guest "refer-a-friend" discount program. However, Extended Stay America provides several alternative discount programs and special rates at this location: * **Extended Perks Rewards:** Signing up for their free loyalty program (*Extended Perks*) gives an instant introductory discount (typically around 10% off your first/next booking), access to exclusive member rates, and partner discounts. * **Length-of-Stay Discounts:** Automatic discounts kick in when booking extended stays (weekly stays for 7+ nights or monthly stays for 30+ nights). * **Affiliation Discounts:** Standard discounted rates for AAA/Auto Club members, seniors, government employees, and military personnel. * **Business/Apartment Referral Commissions:** The brand operates an **Apartment Referral Program** and an affiliate program, but these are formal B2B commission-based programs for apartment communities, businesses, or website partners referring renters/guests, rather than casual peer-to-peer guest discounts. If you are coordinating a long-term relocation or corporate booking, contacting the Richmond–Innsbrook front desk directly can sometimes yield negotiated group or corporate rates.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Select Suites - Richmond - Innsbrook offers both **refundable** and **non-refundable** rate options: * **Refundable / Flexible Rates:** These standard rate options allow free cancellation and a full refund up to a designated deadline before check-in (typically 24 to 72 hours prior to arrival, depending on the booking channel and dates). * **Non-Refundable / Advance Purchase Rates:** These discounted rates require full prepayment at the time of booking and are non-refundable and non-modifiable if canceled after the standard 24-hour grace window. You can select between these options when booking directly through the Extended Stay America website or via major online travel agencies (such as Expedia, Booking.com, and Hotels.com). Always verify the specific cancellation deadline associated with your chosen rate before finalizing your reservation.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook price match other sites?

A: Yes. Because it is part of the brand portfolio, the **Extended Stay America Select Suites - Richmond - Innsbrook** participates in the corporate **Extended Stay America Best Rate Guarantee** policy. Under this policy, they will not only match a lower price found on a competing travel site, but they will also discount it further, provided standard terms are met: ### How It Works * **The Match:** If you book directly through Extended Stay America (via their website, app, phone, or directly with the hotel) and find a lower, publicly available nightly rate on another qualified site within **24 hours** of booking, they will match the lower rate and give you an **additional 10% off** your nightly rate. * **Timeframe:** The claim form must be submitted within **24 hours** of booking and at least **72 hours** before your scheduled check-in date. ### Requirements and Exclusions * **Exact Match:** The competing rate must be for the exact same hotel, same dates, same room type, and have identical booking/cancellation conditions. * **Publicly Available:** It cannot be a member-only rate (e.g., AAA, AARP), corporate/negotiated discount, package deal (flight + hotel), or an opaque auction site (where the hotel name is hidden before purchasing). * **Process:** Claims cannot typically be matched at the front desk verbally; you must submit an official **Best Rate Guarantee claim form** on the Extended Stay America website to have it verified and applied to your reservation.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook run limited-time promotions?

A: **Yes.** The Extended Stay America Select Suites – Richmond – Innsbrook participates in brand-wide, limited-time promotions, discounts, and flash sales. Types of limited-time and recurring promotions available for this property include: * **Seasonal and Flash Sales:** Extended Stay America regularly runs limited-time promo codes (e.g., flash sales, holiday discounts, and moving sales) that offer varying discounts—often anywhere from 10% to over 50% off depending on the length of stay and booking window. * **Extended Perks Member Promotions:** Members of the free *Extended Perks* program frequently receive access to limited-time member-only sales, early booking discounts, and reduced rates. * **Weekly/Monthly Tiered Discounts:** The hotel features standard multi-night discount tiers (such as 7+ nights or 30+ nights), which are sometimes augmented by time-sensitive promotional codes. * **Third-Party Travel Deals:** Third-party booking engines (like Expedia, Kayak, and Priceline) also occasionally run limited-time mobile deals, member pricing, or seasonal markdowns for this location. **To check current offers:** Visit the **"Deals" or "Special Offers"** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) or check the hotel's property page directly before booking to see which active coupon codes or flash promotions apply to your dates.

Q: Is breakfast included in any packages at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, breakfast is not included in any room packages at the **Extended Stay America Select Suites - Richmond - Innsbrook**. Under Extended Stay America's brand tiers, complimentary breakfast (such as grab-and-go options) is typically offered at *Extended Stay America Suites* and *Premier Suites* locations, whereas the economy-focused **Select Suites** brand generally omits breakfast service to offer lower base rates. All suites at this property feature fully equipped kitchens (stovetop, microwave, full-size refrigerator) designed for guests to prepare their own meals.

Q: Are elliptical machines available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, the on-site fitness center at **Extended Stay America Select Suites - Richmond - Innsbrook** features cardio equipment, including elliptical machines and treadmills.

Q: Are fitness classes offered at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer fitness classes. While the hotel does feature an on-site fitness room/gym with basic workout equipment for guest use, it is an economy extended-stay property and does not provide instructor-led group fitness classes, personal training, or organized wellness programs.

Q: Are there weight machines at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are generally no dedicated weight machines** at the Extended Stay America Select Suites – Richmond – Innsbrook (located at 10060 W. Broad St). While the hotel does have an on-site fitness room, it is a basic setup consisting almost entirely of **cardio equipment** (such as treadmills and stationary exercise bikes) rather than weight-training machines or full cable stacks. At most, select locations may keep a light dumbbell rack, but heavy or dedicated selectorized weight machines are not provided. If access to full resistance machines or free weights is essential for your stay, you may want to consider a day pass to a nearby commercial gym in the Innsbrook/Short Pump area (such as American Freestyle, Crunch, or Planet Fitness nearby).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have cardiovascular equipment?

A: **Yes.** Extended Stay America Select Suites - Richmond - Innsbrook features an on-site fitness center equipped with cardiovascular machines, including treadmills and elliptical equipment.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer exercise bikes?

A: **Yes.** Extended Stay America Select Suites – Richmond – Innsbrook has an on-site fitness center equipped with cardio exercise equipment, which includes **stationary exercise bikes**, treadmills, and ellipticals. *(Note: They do not provide outdoor bicycle rentals or loaner bikes, though several cycling trails are located nearby.)*

Q: Does the Extended Stay America Select Suites - Richmond - Innsbrook have a fitness center?

A: **Officially, yes:** The hotel’s official website and most major booking platforms list an **on-site fitness center** among the property’s amenities. However, some guest reviews note that the fitness facility was either unavailable, closed, or lacked equipment during their stay. If access to a gym is essential for your visit, it is recommended to call the front desk directly (+1 804-747-7774) before booking to confirm its current operational status.

Q: Does the fitness center at Extended Stay America Select Suites - Richmond - Innsbrook provide complimentary towels and water?

A: **No**, the fitness center at **Extended Stay America Select Suites – Richmond – Innsbrook** does not provide complimentary workout towels or bottled water. **Select Suites** is Extended Stay America’s budget/economy extended-stay tier designed around minimal frills and independent living. In line with this setup: * **Towels:** You will need to bring your own towel from your room (note that fresh towel exchanges at the front desk may incur a fee outside of scheduled housekeeping). * **Water:** There is generally no complimentary bottled water service in the fitness room; you will need to bring your own water bottle filled from your in-suite kitchen tap or purchase drinks from on-site vending machines.

Q: Is additional fitness equipment available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does feature a standard **on-site fitness center** (typically equipped with basic cardio machines such as treadmills and ellipticals), but the hotel **does not offer additional or specialized fitness equipment** for rent or upon request. Because the "Select Suites" tier operates as a budget-focused, self-service extended-stay brand, amenities are kept to the essentials. If you need specific workout gear (like free weights, resistance bands, yoga equipment) or a full gym facility, you would need to bring your own gear or visit one of the commercial gyms located nearby in the Innsbrook/Glen Allen area (such as Planet Fitness or Gold's Gym nearby on W. Broad St).

Q: Is the fitness center at Extended Stay America Select Suites - Richmond - Innsbrook accessible to all guests, or only certain room categories?

A: The fitness center at Extended Stay America Select Suites - Richmond - Innsbrook is **accessible to all registered guests**. It is treated as a standard, shared hotel amenity (along with perks like Wi-Fi and parking) and is not restricted to premium or upgraded room categories. Guests typically access the facility using their room key card.

Q: Is the fitness center extensive or limited at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The fitness center at **Extended Stay America Select Suites - Richmond - Innsbrook** is **limited** rather than extensive. Consistent with the brand's economy, extended-stay model, the on-site exercise facility is a compact room designed for basic daily workouts. It typically includes just a few essentials—such as a couple of cardio machines (treadmills and stationary bikes/ellipticals) and minimal, basic accessories—rather than the wide array of weight racks, cable machines, or comprehensive equipment you would find in a full-service hotel or commercial gym.

Q: Is there an accessible entrance to on-site fitness center at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, the hotel does not publicly guarantee or list an accessible route or accessible entrance specifically for its on-site fitness facility.** While the property has an on-site fitness room and general ADA-compliant features—such as accessible parking, level public building entrances, elevator access, and accessible guest suites—official brand specifications and major booking accessibility disclosures do not designate the fitness center entrance as wheelchair accessible. If wheelchair access to the fitness facility is essential for your stay, it is strongly advised to contact the hotel front desk directly at **(804) 747-8898** prior to booking or arrival to verify current doorway dimensions and path clearance.

Q: Is there strength training equipment at Extended Stay America Select Suites - Richmond - Innsbrook?

A: While **Extended Stay America Select Suites – Richmond – Innsbrook** features an on-site fitness facility, it consists primarily of **cardio equipment** (such as treadmills and stationary bikes) rather than a dedicated strength-training setup. If your workout requires substantial strength training (such as free weights, dumbbells, barbells, or multi-station weight machines), you will likely find the on-site options very limited or non-existent. For a serious lifting routine, you may want to look into day passes at one of the commercial gyms nearby in the Innsbrook/Glen Allen area (such as Planet Fitness or Gold's Gym nearby on W. Broad St).

Q: What's the name of the fitness center at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The hotel’s fitness center does not have a separate branded or named title. It is simply designated and referred to by the property as the **Fitness Center** (or **On-Site Fitness Facility**).

Q: Are accessible vanities available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, **Extended Stay America Select Suites - Richmond - Innsbrook** offers accessible features in its mobility-accessible rooms. These designated rooms include **accessible guest room bathrooms** equipped for individuals with disabilities, which feature accessible vanity/sink heights and clearance, accessible controls, grab bars, and accessible tubs or showers. Because specific room layouts and configurations can vary, it is recommended to specify an accessible room when booking or contact the property directly (or Extended Stay America guest relations at 1-800-804-3724) to ensure your assigned suite meets your exact height and clearance requirements.

Q: Are all guestrooms at Extended Stay America Select Suites - Richmond - Innsbrook non-smoking?

A: Yes, Extended Stay America Select Suites - Richmond - Innsbrook is a non-smoking property.

Q: Are bathtub grab bars available for guest safety at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, bathtub grab bars are available**, but specifically in the hotel’s designated **ADA-accessible/mobility-accessible rooms**. Standard guest rooms do not typically come equipped with grab bars. If you need this safety feature, be sure to reserve an accessible room (such as a **Mobility Accessible Suite with Tub**) when booking, or contact the property directly in advance to ensure an accessible room is assigned to your stay.

Q: Are complimentary toll-free calls available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, they are not guaranteed to be complimentary.** According to Extended Stay America's property listing for the **Richmond - Innsbrook** location, local and 1-800 / toll-free calls are available from the rooms, but they state that **fees may apply**. If you are planning to make toll-free calls from the room phone, it is recommended to check directly with the front desk regarding any applicable connection charges or limits before placing the call.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Under brand-wide Extended Stay America accessibility standards and ADA requirements, Extended Stay America properties offer auxiliary aids, communication kits (such as TTY devices, door-knock alerts, and visual notification equipment), and visual alarms for guests who are deaf or hard of hearing. However, at the **Extended Stay America Select Suites – Richmond – Innsbrook** location specifically: * The primary room listings and online booking systems specifically designate **Mobility Accessible** suites (e.g., ADA-compliant roll-in/tub access). * General property listings note **visual alarms in hallways**. * Portable hearing-impaired kits and specific in-room visual alarm devices (auxiliary aids) are typically kept on-site by request rather than sold as a separate, distinct room category online. Because portable equipment inventory can be limited and needs vary, it is recommended to **contact the property directly** or reach out to Extended Stay America’s central accessibility line to ensure a hearing accessibility kit or room with installed visual alert devices is secured for your dates: * **Hotel Direct Phone:** (804) 747-8898 * **Accessibility Reservations / Support:** 1-800-804-3724

Q: Are lowered deadbolts available on guest room doors at Extended Stay America Select Suites - Richmond - Innsbrook to enhance guest security?

A: **No**, lowered deadbolts are **not available** on guest room doors at **Extended Stay America Select Suites - Richmond - Innsbrook**. The property provides standard-height commercial electronic door locks with interior deadbolts/latches. While the hotel offers standard ADA mobility-accessible features (such as accessible entrances, roll-in/accessible tub showers, grab bars, lever door handles, and bed-frame lowering upon request), dedicated lowered deadbolts and lowered viewports are not among the in-room accessibility installations. If you require specific accessibility modifications or wish to confirm precise door hardware measurements prior to your visit, you can contact the property directly or reach Extended Stay America’s accessibility line at **1-800-804-3724**.

Q: Are lowered view ports available in guest room doors at Extended Stay America Select Suites - Richmond - Innsbrook to enhance guest security?

A: Standard guest rooms at **Extended Stay America Select Suites – Richmond – Innsbrook** do not feature lowered door viewports (peepholes). However, **lowered viewports/peepholes and accessible door hardware are standard elements in designated ADA-accessible (mobility-accessible) rooms**. If you require this security feature: * Be sure to specifically reserve an **accessible / mobility-accessible suite**. * Contact the property directly prior to arrival to confirm that your assigned room includes a lowered door peephole/security viewer.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, mobility accessible rooms and accessibility aids/kits are available** at Extended Stay America Select Suites - Richmond - Innsbrook. ### Accessible Rooms & Features * **Mobility Accessible Rooms:** The property offers designated accessible room types (such as accessible Deluxe Queen suites). * **Bathroom Features:** Accessible rooms feature bathrooms equipped with grab bars, accessible toilets, roll-in or tub shower options with accessible controls, and transfer seating. * **Bed Frame Lowering:** Extended Stay America allows guests with mobility disabilities to request bed frame removal to lower the bed surface (requested at least 48 hours in advance). * **Property Access:** Accessible parking spaces, step-free access paths, ramps, accessible registration counters, and an elevator are available on-site. ### Accessibility Kits / Auxiliary Aids * The hotel provides **auxiliary aids and ADA guest kits** (typically including TTY/TDD communication devices, visual/strobe door knock alert signalers, telephone amplifiers/ringers, and alarm clocks with bed shakers). *Tip:* Because accessible room types and portable kits are limited, it is recommended to specify your needs at booking and call the hotel directly (or Extended Stay America accessibility support at **1-800-804-3724**) ahead of time to ensure the specific layout or kit is reserved for your arrival.

Q: Are smoking rooms available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Smoking rooms are not available at Extended Stay America Select Suites - Richmond - Innsbrook. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no dedicated landscaped gardens, courtyards, or outdoor guest lounges** at the Extended Stay America Select Suites - Richmond - Innsbrook. The property is a standard budget extended-stay hotel surrounded primarily by surface parking, standard perimeter grass, and a designated pet-relief area. If you are looking for outdoor spaces or botanical gardens nearby: * **Innsbrook Office Park / Lake Rooty:** Located right in the immediate neighborhood, featuring paved walking/jogging trails around scenic corporate lakes and greenways. * **Lewis Ginter Botanical Garden:** A renowned 50-acre botanical garden located about 10–15 minutes (approx. 7 miles) east of the hotel. * **Deep Run Park & Recreation Center:** Located about 3 miles away, offering nature trails, ponds, and open green park areas.

Q: Are there security cameras in public areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes.** Extended Stay America properties, including the **Extended Stay America Select Suites – Richmond – Innsbrook**, utilize closed-circuit television (CCTV) / security cameras in common public areas. Under brand policy and standard operations, security cameras are typically located in areas such as: * Front desk / lobby areas * Hallways and corridors * Guest laundry and fitness rooms * Entrances, exits, and parking lots Cameras are never placed inside private areas (such as guest rooms or bathrooms). If you have specific security questions or need information about camera coverage for a particular area (such as the parking lot or a specific floor), contacting the front desk directly is recommended.

Q: Are there shops and services at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** is a budget extended-stay hotel, so it **does not have retail shops, restaurants, or full-service commercial stores on-site**. However, it offers basic self-service hotel amenities on the property, and it is located near extensive commercial shopping centers: ### On-Site Hotel Services & Amenities * **Guest Laundry:** Coin/card-operated self-service laundry facilities. * **Business Services:** Basic front desk copy and fax services (fees may apply). * **Housekeeping:** Scheduled/periodic housekeeping (standard for extended-stay brands). * **Fitness Center:** An on-site exercise room. * **Front Desk Essentials:** Front desk staff with cooking and dining packs available for purchase (cookware, dishes, utensils) for the in-room kitchens. * **Pet-friendly accommodations** and free on-site parking. ### Nearby Shops & Services Because the property is situated along West Broad Street in the Innsbrook/Glen Allen area, major shopping and grocery services are just minutes away: * **Groceries & Essentials:** Nearby **Kroger**, **Target**, and various pharmacies. * **Shopping Malls:** Minutes from **Short Pump Town Center** (an open-air shopping mall with major retail brands, dining, and department stores) and surrounding strip malls. * **Dining & Banking:** Numerous fast-food, casual dining, and bank branches line West Broad Street right outside the hotel area.

Q: Are there visual alarms in guest rooms and suites at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the standard and mobility-accessible guest rooms and suites at Extended Stay America Select Suites - Richmond - Innsbrook do not feature built-in in-room visual fire alarms. According to property accessibility disclosures: * **Visual alarms** are installed in the hotel's **hallways and common public areas**, but are not listed as in-room fixtures. * Rooms do provide features like closed-captioned televisions and mobility-accessible options (e.g., accessible tubs). If you require portable visual alert kits (such as visual/strobe smoke alarms or door-knock sensors) during your stay, it is recommended to contact the property directly or reach Extended Stay America’s accessibility line at **1-800-804-3724** prior to check-in to confirm availability and make arrangements.

Q: Are transfer showers available in guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, dedicated transfer showers are not available** at Extended Stay America Select Suites - Richmond - Innsbrook. The hotel’s mobility-accessible guest rooms are configured with **accessible bathtubs with grab bars** (or standard roll-in shower/tub combinations) rather than ADA transfer-type shower stalls. If you require specific bathroom clearance, a shower chair, or exact setup dimensions, it is recommended to contact the property directly or reach Extended Stay America accessibility support at **1-800-804-3724** before booking.

Q: Are video games available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer video games, gaming consoles, an arcade, or a game room. As an extended-stay, budget-oriented hotel, its on-site amenities are primarily limited to essentials such as in-suite kitchens, flat-screen TVs with cable, free Wi-Fi, laundry facilities, and a fitness room. Guests looking to play video games during their stay would need to bring their own portable devices or consoles to hook up to the room's TV.

Q: Can guests rent a car directly from a rental desk at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, guests cannot rent a car directly from the hotel. Extended Stay America Select Suites – Richmond – Innsbrook does not feature an on-site car rental desk or rental agency. To rent a vehicle, guests will need to arrange a rental through off-site car rental locations nearby along West Broad Street / Glen Allen (such as Enterprise, Hertz, or Avis) or directly at Richmond International Airport (RIC). The hotel does, however, provide complimentary on-site parking for guests who have their own or a rented vehicle.

Q: Can I connect multiple devices to the free internet at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, you can connect multiple devices** (such as smartphones, laptops, tablets, and streaming sticks) to the complimentary Wi-Fi at Extended Stay America Select Suites - Richmond - Innsbrook. A few things to keep in mind when connecting: * **Authentication:** Each device must connect separately by selecting the guest network and completing the splash/captive portal screen using the room information or access code provided at check-in. * **Speeds:** The basic free Wi-Fi is meant for standard everyday tasks like emailing, browsing, and messaging. Because bandwidth on the basic tier is limited, connection speeds may slow down if you have multiple devices streaming video or running heavy downloads at the same time. * **Upgrades:** If you need faster speeds for multiple connected devices, Extended Stay America offers an optional paid **Enhanced High-Speed Wi-Fi** upgrade, which can be purchased through the Wi-Fi login portal. * **Headless Devices:** If you are bringing a device without a built-in web browser (like certain gaming consoles or older smart TVs), you may need to contact the 24/7 guest internet support number provided on your check-in key packet to register the device’s MAC address manually.

Q: Can I make a reservation without a credit card at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, you generally cannot make a reservation or check in without a credit card** at this location. Key policy details to keep in mind: * **Booking Guarantee:** Extended Stay America requires a valid credit card on file to secure and guarantee reservations booked online or over the phone (to cover cancellation or no-show policies). * **Check-In Requirement:** The hotel requires a valid payment card matching a government-issued photo ID at check-in. Cash is generally **not accepted** for standard check-in at this property. * **Short-Term Stays:** For stays under 7 nights, a valid credit card is strictly mandatory for payment and incidentals. * **Incidental Deposit:** In addition to the room rate, the hotel places a temporary pre-authorization hold (usually up to $250) on a card to cover potential damages or incidental charges. **Alternative Options:** * **Debit Card:** Major bank-issued Visa or Mastercard debit cards are often accepted at check-in instead of a credit card, provided there are sufficient funds to cover the room rate plus the incidental deposit hold. * **Third-Party Authorization:** If someone else is paying for your stay, you can arrange a **Third-Party Credit Card Authorization Form** with the property prior to arrival so they can charge a card remotely on your behalf. If you only have cash or need special payment accommodations, contact the hotel front desk directly at **(804) 747-8898** prior to arriving to verify if they can approve an exception.

Q: Can I pay for the deposit with a credit card at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, you can pay/secure the deposit with a credit card.** In fact, using a major credit card is the standard and preferred method across Extended Stay America properties, including the Select Suites in Richmond - Innsbrook. Important details regarding the deposit policy: * **Deposit Type & Amount:** At check-in, the hotel typically places a temporary authorization (hold) of **up to $250** on your card to cover incidental or damage deposits. * **Name Match Requirement:** The credit card used must be valid, physically presented at the front desk, and the name on the card must match the primary guest's government-issued photo ID. * **Refund/Release Timeline:** Unused authorizations are released after checkout, typically taking **5 to 14 business days** to clear from your account depending on your credit card issuer or bank.

Q: Can I request early check-in or late check-out at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, you can request early check-in or late check-out**, but accommodation is **subject to room availability** and typically incurs an **additional fee**. Standard times at this location are: * **Standard Check-in:** 3:00 PM * **Standard Check-out:** 11:00 AM --- ### Brand Policies and Fees: * **Early Check-In:** * **Before 7:00 AM:** Generally charged a full previous day’s room rate plus tax (minimum $50). * **7:00 AM – 12:00 PM:** Typically charged around $10 per hour plus tax. * **12:00 PM – 3:00 PM:** Often granted free of charge if a cleaned room is already available. * **Late Check-Out:** * **11:00 AM – 4:00 PM:** Typically charged around $10 per hour plus tax (up to a $50 maximum). * **After 4:00 PM:** Charged the full daily rate for an additional night. *(Note: Members of the free **Extended Perks** rewards program may be eligible for complimentary early check-in and late check-out on stays of 7+ nights, subject to availability.)* ### How to Request It Because these requests depend on housekeeping schedules and occupancy, hotels cannot guarantee them in advance. It is best to **call the Richmond - Innsbrook front desk directly** on the morning of your arrival or departure to check if your room can be accommodated.

Q: Do any rooms have a balcony or patio at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, none of the rooms at **Extended Stay America Select Suites - Richmond - Innsbrook** feature a balcony or patio. The property only offers standard and deluxe studio suites with interior hallway access and sealed/standard windows, featuring fully equipped kitchens, work areas, and living spaces, but without private outdoor balconies or patios.

Q: Do children stay free at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, children stay free** at Extended Stay America Select Suites - Richmond - Innsbrook. Under brand-wide policy, **children under 17 stay free** when sharing a room with a parent or adult guardian, provided the total number of guests does not exceed the room's maximum occupancy limit.

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook include a seating area with a sofa or chair?

A: **It depends on the room type you book:** * **Deluxe Studios / Suites** (such as the *Deluxe Studio with 1 Queen Bed* or *Deluxe Studio with 2 Queen Beds*) include a dedicated seating area featuring a **sofa/sleeper sofa**. * **Standard Studios** (such as the standard 1 Queen or 2 Queen studios) generally do not have a separate living area with a sofa; instead, seating is limited to a desk chair or task chair paired with the work desk/table. If you specifically require a sofa or extended seating area, be sure to reserve one of the **Deluxe Studio / Suite** categories when booking.

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, you do need to log in to access the Wi-Fi.** At Extended Stay America properties (including the Select Suites - Richmond - Innsbrook location): 1. **Captive Portal Login:** When you connect to the guest Wi-Fi network, your device will open a browser login page (captive portal). 2. **Access Code or Room Info:** You will typically be prompted to enter an **access code** or log in using your **room number and last name**, followed by accepting the hotel's terms of service. 3. **Where to find it:** The specific access code is usually printed on your **keycard sleeve/packet** given at check-in. If it isn't listed there, you can ask the front desk to provide it. *Note: The basic connection is free, but the portal will also give you the option to purchase paid high-speed/enhanced Wi-Fi if you need extra bandwidth for streaming or video calls.*

Q: Do the accessible rooms in Extended Stay America Select Suites - Richmond - Innsbrook have doors that provide a 32-inch wide opening?

A: **Yes.** The mobility-accessible rooms and entrance doorways at Extended Stay America Select Suites - Richmond - Innsbrook feature wheelchair-width doorways that provide at least a 32-inch clear opening width, in accordance with standard Americans with Disabilities Act (ADA) accessibility requirements. If you require precise measurements for bathroom interior doors or specific fixtures, you can contact the hotel directly or Extended Stay America customer service at **1-800-804-3724** to confirm specifications for your specific reserved unit.

Q: Do the guest room and suite doors at Extended Stay America Select Suites - Richmond - Innsbrook have self-closing mechanisms?

A: **Yes.** Like virtually all commercial hotels in Virginia and the United States, the guest room and suite entrance doors at **Extended Stay America Select Suites – Richmond – Innsbrook** are equipped with **self-closing and self-latching mechanisms**. This is required by both the **International Building Code (IBC) / Virginia Uniform Statewide Building Code (VUSBC)** and **NFPA 101 (Life Safety Code)** for commercial lodging facilities (occupancy classification Group R-1): * **Fire & Smoke Protection:** Guest room entrance doors open onto interior corridors and are rated fire-door assemblies designed to compartmentalize fire and prevent smoke penetration. These codes require all such corridor entrance doors to be self-closing (using overhead hydraulic door closers or spring hinges) and positive-latching. * **Security Standards:** Brand and commercial security standards mandate that guest room entrance doors shut and latch automatically upon release. *Note:* Interior doors *within* the suites (such as interior bathroom or closet doors) do not have self-closing mechanisms. If you require an accessible room where closing speed or operating force needs to meet specific ADA compliance standards (or if you require assistance), you can contact the property directly at **(804) 747-8898** or Extended Stay America's accessibility line at **1-800-804-3724**.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not offer resort passes or day passes.** Extended Stay America Select Suites properties are budget-friendly, extended-stay hotels designed primarily for long- or short-term lodging rather than resort-style recreation. * **On-site amenities:** The property features basic guest facilities—such as in-suite kitchens, a small fitness center, and guest laundry—and does not operate resort-style venues like luxury spas or full-scale pool clubs. * **Access policy:** Facilities are reserved exclusively for registered overnight guests. * **Alternative options:** If you are looking for a day pass to access hotel amenities (such as a swimming pool, cabana, or spa), platforms like **ResortPass** or **Dayaxe** partner with full-service resorts and hotels in the area that specifically sell day access.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook accept credit card authorization forms?

A: **Yes, Extended Stay America Select Suites - Richmond - Innsbrook accepts third-party credit card authorization forms.** Extended Stay America has a brand-wide procedure allowing a third party (such as an employer or family member) to pay for a guest’s room. However, hotels have specific guidelines you must follow to ensure the check-in goes smoothly: 1. **Submit Prior to Arrival:** The authorization form must be requested, completed, and processed **before** the guest arrives at the property. 2. **Obtain the Hotel-Specific Form:** Contact the front desk directly so they can send you their official third-party authorization link or PDF. 3. **Required Documentation:** Along with the completed and signed form, you typically need to provide a copy of the front and back of the credit card as well as a matching government-issued photo ID. 4. **Incidental Deposit:** Note that while the form can cover room and tax charges, the physical guest checking in is often still required to present a matching ID and their own credit card/debit card for incidental holds or security deposits. Because exact cutoff windows and processing methods (such as secure digital links vs. fax/email) vary by desk management, it is recommended to **call the Richmond - Innsbrook location directly** ahead of check-in to have the paperwork set up for your reservation.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not deliver a complimentary newspaper to guest rooms. As an extended-stay, budget-friendly property, the hotel does not offer room delivery services like daily newspapers. Standard in-room amenities are centered around essentials such as full kitchens, free Wi-Fi, workspaces, and flat-screen TVs.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a BBQ or picnic area?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not have an on-site BBQ grill or dedicated picnic area. The property's shared amenities are basic (primarily an on-site fitness center, guest laundry facilities, and free parking), though all guest suites include in-room kitchens with a stovetop, full-size refrigerator, and microwave for meal preparation.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a bookstore on the premises or within walking distance?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not have a bookstore on the premises, nor is there a bookstore within reasonable walking distance. ### Nearby Options * **On-premises:** The hotel offers basic extended-stay amenities (guest laundry, vending machines, and fully equipped in-room kitchens) but does not feature retail stores or gift shops. * **Walking distance:** The hotel is located along a high-traffic suburban commercial corridor (West Broad Street / Route 250) in Glen Allen. While there are restaurants and big-box retail plazas nearby, there are no dedicated bookstores within safe or practical walking distance. * **Driving distance:** The nearest major bookstore is **Barnes & Noble** in the Short Pump area (near Short Pump Town Center), located approximately 3.5 to 4 miles west down Broad Street (about an 8–10 minute drive). Independent bookstores such as **Shelf Life Books** and **Fountain Bookstore** are located further into Richmond proper (approx. 10–12 miles away).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a game room?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not have a game room. The property focuses on essential extended-stay amenities, including in-room kitchens, free Wi-Fi, an on-site fitness center, guest laundry facilities, and a meeting room.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a gift shop or newsstand?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not have an on-site gift shop or newsstand. As a budget-oriented, extended-stay hotel, its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, guest laundry facilities, and a fitness center. For sundries, newspapers, snacks, or shopping, guests can visit nearby retail stores and supermarkets in the area (such as Target, Kroger, and the Short Pump Town Center shopping area).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a reservation link?

A: Yes, reservations can be made directly on the Extended Stay America website: * **Official Hotel & Reservation Page:** [Extended Stay America Select Suites - Richmond - Innsbrook](https://www.extendedstayamerica.com/hotels/va/richmond/innsbrook) On this page, you can select your travel dates, check room rates and availability, and complete your booking directly.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a reward program?

A: **Yes.** As part of the Extended Stay America brand, the **Extended Stay America Select Suites - Richmond - Innsbrook** participates in the brand’s loyalty program, called **Extended Perks**. Key details about the program include: * **Free to Join:** Membership is free and does not require tracking points or earning tier status. * **Exclusive Member Rates:** Members receive discounted room rates when booking directly through the Extended Stay America website, phone line, or on property. * **Instant Welcome Discount:** New members receive a registration discount (typically 10% off) toward an upcoming stay upon completing their profile. * **Everyday Partner Discounts:** Offers instant savings on national and local retail brands, restaurants, car rentals, and entertainment. * **Stay Benefits:** Perks such as free early check-in and late checkout on qualifying stays (typically 7+ nights, subject to availability). * **Monthly Prize Drawings:** Members earn entries into drawings for gift cards and prizes based on their stays.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a shoe shine stand?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not have a shoe shine stand. As a budget-oriented, extended-stay hotel, its amenities are focused on long-term basics such as in-room kitchens, free Wi-Fi, on-site guest laundry, free parking, and a small fitness center. Services typically associated with full-service or luxury hotels—such as shoe shine stands, valet, or bellhop services—are not offered.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have a walk-in policy for accommodations?

A: Yes, **Extended Stay America Select Suites – Richmond – Innsbrook accepts walk-in guests**, subject to room availability. Like most extended-stay properties, you can walk in and book a room directly at the front desk, but there are several important policies and requirements to keep in mind: ### 1. Front Desk Hours Unlike standard hotels or some 24-hour Extended Stay properties, **Select Suites** locations operate with limited front desk hours: * **Monday – Friday:** Typically 9:00 a.m. – 10:00 p.m. * **Saturday – Sunday:** Typically 10:00 a.m. – 6:00 p.m. * *Note:* If you attempt to walk in outside of staffed hours, there may not be staff available to process a new walk-in check-in. ### 2. Payment & Identification * **Government-Issued Photo ID:** Required at check-in (you must meet the minimum age requirement, typically 18 or 21). * **Payment in Advance:** Extended Stay America requires payment upfront. For nightly stays, you pay the full amount upon check-in; for weekly stays, the first week is charged at check-in. * **Credit/Debit Card:** A valid credit or debit card matching your ID is generally required. * **Security/Incidental Deposit:** Walk-ins are typically subject to an incidental security deposit authorization (usually up to $100–$250) on a card at check-in, which is released after departure. ### 3. Subject to Availability * Accommodation is dependent on current occupancy. Because this brand caters to long-term residents and contract workers, rooms can book up in advance. **Tip:** If you are planning to arrive without a reservation, it is strongly advised to call the property directly at **(804) 747-8898** shortly before arriving to confirm they have rooms available and that an attendant is at the desk.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have alarm clock telephone ringers?

A: **Standard guest rooms** at Extended Stay America Select Suites – Richmond – Innsbrook do not include specialty alarm clocks or visual/amplified telephone ringers. However, in accordance with ADA accessibility standards: * **Hearing-accessible / Communication-accessible rooms and kits** (which typically include auxiliary aids such as visual door knock alerts, visual/vibrating alarm clocks, and flashing/amplified telephone ringers) are provided for guests who are deaf or hard of hearing. * Because these kits or specially equipped rooms are limited, you must specifically request a **Hearing Accessible** room or contact the hotel/brand in advance (toll-free at 1-800-804-3724 or by calling the property directly) to ensure the assistive alert equipment is ready in your room prior to arrival.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have any sustainability initiatives?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** does not actively advertise or market any property-specific, dedicated green certifications (such as LEED or Green Key) or comprehensive eco-initiatives. However, the property operates under the general operational model and brand-level practices common across the **Extended Stay America (ESA)** portfolio: * **Reduced Housekeeping Frequency:** Because the hotel is an extended-stay property designed for longer-term, value-driven lodging, full housekeeping is provided on an infrequent or scheduled basis rather than daily. This significantly reduces the daily consumption of water, laundry detergent, and electricity. * **Energy and Water Conservation Measures:** ESA locations incorporate basic utility-saving fixtures as part of standard property updates, such as low-flow faucets/showerheads, LED/compact fluorescent lighting, and standard room temperature setbacks. * **In-Suite Kitchens:** The brand promotes its in-room full kitchens as an eco-conscious travel feature, encouraging guests to cook and store groceries rather than generating takeout containers and single-use food packaging waste. * **Corporate Brand Profile:** Across the broader hospitality sector, Extended Stay America is a budget-to-midscale extended-stay operator and does not currently report public Science Based Targets (SBTi) or maintain high-profile carbon offset/sustainability programs compared to higher-tier hospitality chains. If you require specific green amenities—such as on-site EV charging stations or dedicated in-room recycling bins—it is best to call the hotel front desk directly at **(804) 747-0840** to confirm their current setup, as these can vary by individual location.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer a complimentary newspaper in the lobby. As part of Extended Stay America's budget-focused "Select Suites" tier, the property provides essential extended-stay amenities—such as in-suite kitchens, free Wi-Fi, guest laundry facilities, and an on-site fitness room—while omitting extras like complimentary lobby newspapers and daily breakfast service.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The **Extended Stay America Select Suites – Richmond – Innsbrook** offers designated mobility-accessible guest rooms that feature ADA-compliant bathrooms. These accessible bathrooms include toilets with wheelchair/accessible height (typically 17 to 19 inches from the floor) along with surrounding grab bars. When booking, make sure to specifically reserve an **ADA / Mobility Accessible** room to ensure these features are in place. If you have exact measurement requirements or require additional bathroom equipment (such as a raised toilet seat riser), you can contact the property directly or reach Extended Stay America’s accessibility assistance line at **1-800-804-3724** before arrival.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer babysitting services?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer babysitting or childcare services. As an economy, self-catering extended-stay hotel, its amenities are focused on basics such as in-room kitchens, free Wi-Fi, on-site guest laundry, and pet-friendly rooms. Travelers requiring childcare would need to arrange third-party babysitting services independently.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer complimentary coffee in lobby?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer complimentary coffee in the lobby. As part of the budget-friendly **Select Suites** tier of the brand, this property operates as a no-frills, extended-stay hotel and does not include the complimentary grab-and-go breakfast or lobby coffee station available at standard *Extended Stay America Suites* or *Premier Suites* locations. Instead, each guest room includes a kitchen (full-size refrigerator, microwave, and stovetop), allowing guests to brew and prepare their own coffee in their suite.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer complimentary long distance calls?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer complimentary long-distance calls. According to the hotel's policies and amenities, in-room telephone calls are subject to fees (typically a per-call connect charge, with long-distance billed additionally). In-room phone calls are generally charged at **$1.00 per call** for outbound dialing other than emergency services (911), the front desk, or room-to-room calls.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer event planning services?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not offer dedicated event planning services. As an extended-stay, budget-to-midscale hotel, its facilities focus on self-service lodging amenities—such as in-room kitchens, free Wi-Fi, guest laundry, and basic fitness facilities. While some extended-stay locations may offer access to a basic meeting room, the property does not have on-site event planners, banquet coordination, or full-service catering. If you are organizing an event in the Innsbrook/Glen Allen area, you would need to hire an independent event planner or consider full-service hotels nearby (such as the Richmond Marriott Short Pump or the Hilton Richmond Hotel & Spa/Short Pump), which have dedicated event staff and banquet facilities.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer free internet access for guests?

A: Yes, Extended Stay America Select Suites - Richmond - Innsbrook offers free Wi-Fi for guests.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer lowered night guards on guest room doors?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer lowered night guards (security door latches) on guest room doors. While the property offers ADA-compliant mobility-accessible suites equipped with standard accessible features (such as lever door handles, wide clearance doorways, grab bars, and accessible bathrooms), lowered secondary night latches/guards are not among the listed accommodations. If you have specific reach-range or door-hardware requirements, it is recommended to contact the property directly or call Extended Stay America’s dedicated accessibility support line at **1-800-804-3724** before your stay.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer non-smoking public areas?

A: Yes, the property is non-smoking.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer porter or bellman services for guest luggage assistance?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not offer porter or bellman services. As a budget, extended-stay hotel operating on a select/limited-service model, it does not employ dedicated staff for luggage assistance. Guests are responsible for handling and transporting their own luggage, though elevator access and self-service luggage carts are typically available in the lobby.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook provide meeting space for guests?

A: **Yes**, the **Extended Stay America Select Suites - Richmond - Innsbrook** (located on W. Broad St. in Glen Allen, VA) lists an on-site **meeting room** among its featured property amenities and services. If you are planning an event or business meeting, it is recommended to contact the hotel directly in advance to confirm availability, room capacity, equipment, and any booking fees.

Q: Does the Extended Stay America Select Suites - Richmond - Innsbrook, have roll-in shower available?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** does list accessibility features across its guest bathrooms—including grab bars, accessible toilets, and either roll-in showers or accessible tub/showers. However, availability can vary significantly depending on room layout: * Most standard mobility-accessible rooms at this location are configured with an **accessible bathtub** with grab bars rather than a barrier-free roll-in shower. * Because accessible inventory is limited and specific bathroom fixtures (tub vs. roll-in shower) are assigned based on the exact suite type booked, it is strongly recommended to **contact the property directly at (804) 747-8898** (or Extended Stay America guest assistance at 800-804-3724) prior to booking. This ensures an accessible room equipped specifically with a **roll-in shower** can be guaranteed for your stay dates.

Q: Has Extended Stay America Select Suites - Richmond - Innsbrook received any official cleanliness or sanitation certification?

A: **No**, there is no record of the **Extended Stay America Select Suites - Richmond - Innsbrook** holding any independent, third-party cleanliness or sanitation certification (such as the *Ecolab Science Certified* seal, *GBAC STAR*, or *Sharecare Health Security VERIFIED*). ### Relevant Context on the Hotel’s Sanitation Standards: * **Brand-Level Protocols:** Rather than third-party verified certifications, the property adheres to Extended Stay America’s internal housekeeping protocols. This includes their proprietary 10-point room inspection process, the use of standard commercial disinfectants (e.g., Microban, Comet, Mr. Clean), and bi-weekly scheduled housekeeping for long-term stays. * **Local Health Inspections:** Like all lodging facilities in Virginia, the property is subject to periodic sanitation inspections by the local health department (Henrico County Health Department/VDH), which primarily verify that the hotel meets minimum municipal sanitary and lodging code requirements rather than awarding an industry certification. * **Guest Feedback:** Major booking aggregators (such as Kayak, Expedia, and Hotels.com) consistently report mixed-to-low guest review scores for this specific location regarding cleanliness and property maintenance, with no recognition of specialized sanitation awards or seals.

Q: How can I modify or cancel my reservation at Extended Stay America Select Suites - Richmond - Innsbrook?

A: To modify or cancel a reservation at **Extended Stay America Select Suites - Richmond - Innsbrook**, the method depends on how you originally booked: --- ### 1. If You Booked Directly Through Extended Stay America *(Website, app, or corporate phone)* * **Online / Mobile App:** 1. Go to [Extended Stay America’s website](https://www.extendedstayamerica.com) and click **"Reservations"** or **"Find a Reservation"** (top navigation bar). 2. Enter your **Confirmation Number** and **Last Name**. 3. Select **Modify** (to change dates, room type, or guest details) or **Cancel Reservation**. * **By Phone:** * **Call the Hotel Directly:** You can reach the Innsbrook front desk at **(804) 747-0840**. * **Call Central Reservations:** You can call Extended Stay America customer service at **1-800-804-3724** (1-800-EXT-STAY). --- ### 2. If You Booked Through a Third-Party Site *(Expedia, Booking.com, Hotels.com, Priceline, etc.)* * Hotel front desks generally cannot alter or refund bookings made via third-party agencies. * You must log in to the account or check the confirmation email from the **specific booking agency** used and follow their change/cancellation process. --- ### Key Policies to Keep in Mind * **Cancellation Windows:** For standard, flexible nightly rates, cancellations are typically penalty-free if completed before the designated cut-off (often 6:00 PM local time on the day of arrival or 24 hours prior). * **Advance Purchase Rates:** Non-refundable, advance-pay bookings generally cannot be modified or canceled after the initial 24-hour grace window. * **Extended Plus / Weekly Rates:** Modifying your departure date early may recalculate your remaining stay at the higher standard nightly rate rather than the discounted weekly rate. * **Late Cancellations / No-Shows:** Missing the cancellation deadline usually results in a fee equal to the first night’s room rate plus taxes.

Q: How do I get in touch with Extended Stay America Select Suites - Richmond - Innsbrook?

A: Contact details and location information for **Extended Stay America Select Suites – Richmond – Innsbrook**: * **Phone:** +1 (804) 747-0840 * **Address:** 10060 W. Broad St. Glen Allen, VA 23060 * **Website / Online Contact:** [extendedstayamerica.com](https://www.extendedstayamerica.com) (search for the *Richmond - Innsbrook* location or use their online [Contact Us form](https://www.extendedstayamerica.com/contact-us) for inquiries) *(Note: Front-desk hours for Select Suites properties typically operate from 9:00 AM to 10:00 PM Monday through Friday, and 10:00 AM to 6:00 PM Saturday through Sunday, though exact hours may vary).*

Q: How many rooms are at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The Extended Stay America Select Suites – Richmond – Innsbrook (located at 10060 W. Broad St., Glen Allen, VA) has **92 rooms** (suites).

Q: How often does housekeeping come at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook**, housekeeping frequency depends on the length of your stay: * **Stays of 1 to 7 nights:** There is **no scheduled full housekeeping service**. * **Stays of 8 or more nights:** One **Full Service cleaning is provided every two weeks (every 14 days)**. * Full service includes changing bed linens and towels, dusting, vacuuming, emptying trash, cleaning the kitchen and bathroom, and replenishing basic toiletries. ### Additional Services: * **Towel and linen exchange:** Fresh towels and linens can be exchanged at the front desk (availability and whether a small fee applies depends on front desk policy/stay duration). * **Extra cleanings:** Additional full-cleaning or refresh services are available for purchase at an extra charge if requested through the front desk.

Q: Is a credit card required to secure my rate at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes.** A valid credit card is required to secure your reservation and lock in your rate at **Extended Stay America Select Suites - Richmond - Innsbrook**. Key details to keep in mind regarding payment and booking policies: * **Securing the Booking:** When booking online or over the phone, a valid credit card must be placed on file to hold the room and enforce the cancellation/no-show policy. For Advance Purchase rates, full payment is typically charged at the time of booking. * **At Check-In:** You will need to present a valid photo ID and a payment card. * **Stay Length & Incidentals:** * Stays under 7 nights generally require a credit card for room payment. * The property also typically places a temporary pre-authorization hold (an incidental deposit, usually up to $250) on a credit or debit card at arrival, which is released following checkout after room inspection.

Q: Is a safe deposit box available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes.** While there are no in-room safes, a **safe deposit box / front-desk safe** is available at the front desk for guest use. Extended Stay America maintains front-desk safe deposit boxes across its locations; simply ask the front desk staff if you need to secure your valuables during your stay.

Q: Is a voltage converter available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, a voltage converter is not available as a standard amenity** at Extended Stay America Select Suites - Richmond - Innsbrook. As a budget-oriented, extended-stay brand, "Select Suites" locations provide essential basic amenities (such as kitchenettes and laundry facilities), but they do not supply specialized electronics like international step-up/step-down voltage converters or plug adapters. Important details if you are traveling with international electronics: * **Outlets & Voltage:** Outlets in the hotel run on the standard US electrical supply: **120V, 60Hz**, with standard US Type A (two-prong) and Type B (three-prong) sockets. * **Dual-Voltage Devices:** Most modern smartphones, laptops, cameras, and tablets support dual voltage (check the plug label for "Input: 100–240V, 50/60Hz"). For these, you will only need a simple, inexpensive **plug adapter**, not a voltage converter. * **Single-Voltage Appliances:** If you are bringing high-draw personal appliances (such as European 220–240V hair dryers, straighteners, or shavers that are *not* dual-voltage), you must bring your own step-up voltage converter / transformer. If you forget an adapter or converter, the hotel is located very close to the Short Pump shopping corridor, where retail stores such as Target and Best Buy carry travel adapters and converters.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Standard rooms at the **Extended Stay America Select Suites – Richmond – Innsbrook** feature fixed showerhead and tub/shower combinations rather than hand-held wands. However, hand-held shower wands (typically mounted on an adjustable bar) are generally standard fixtures in their designated **ADA Mobility Accessible rooms** (specifically those equipped with roll-in showers or accessible tub configurations). Because exact bathroom fixtures can vary depending on whether you reserve a standard room, a mobility-accessible tub room, or a roll-in shower room, it is strongly recommended to: 1. Specifically book an **accessible room** type. 2. Contact the hotel directly or reach out to Extended Stay America’s accessibility line at **1-800-804-3724** to confirm that your specific assigned room has an adjustable hand-held wand.

Q: Is an electrical adapter available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, electrical adapters are not a standard or guaranteed amenity** at Extended Stay America Select Suites – Richmond – Innsbrook. Because the "Select Suites" tier operates as a budget, extended-stay hotel with minimal front desk services, they typically do not provide loaner travel plug adapters or voltage converters. If you are traveling from outside North America: * Guest rooms feature standard **US Type A and Type B electrical outlets** running at **120V / 60Hz**. * It is recommended to bring your own plug adapter (and a voltage converter if your devices do not support 100–240V). * If you need to purchase one upon arrival, major retailers such as **Target** and **Walmart** are located just a few minutes away along West Broad Street.

Q: Is direct billing available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, direct billing is available, but it requires prior corporate setup and approval.** Here is how direct billing works for this location: * **Corporate / Business Accounts:** Extended Stay America properties (including the Select Suites brand) offer a **Direct Bill Program** for corporate clients, business travelers, and organizations through their corporate sales/business travel program (*Client Connect*). * **Pre-Approval Required:** A company must apply and be approved for a corporate credit line before direct billing can be used. An individual traveler cannot request direct billing at check-in without an established account already on file. * **Standard Stays / Individuals:** Standard individual bookings require advance payment at check-in using a major credit or debit card. * **Credit Card Authorization Option:** If your company does not have a formal direct bill account but wishes to pay for an employee's stay, they can submit a **Credit Card Authorization Form** to the hotel in advance of check-in rather than setting up full invoiced direct billing. If your company needs to establish direct billing or confirm an existing corporate agreement for the **Richmond - Innsbrook** property, you should contact the hotel’s front desk/sales department or reach out to Extended Stay America Corporate Sales directly prior to arrival.

Q: Is express check-in available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, contactless or digital express check-in is generally not available** at this property. Like most Extended Stay America Select Suites locations, **guests are required to check in in-person at the front desk** to present a government-issued photo ID and the credit or debit card used for payment and incidental deposits. Key details to keep in mind regarding check-in at this location: * **Standard Check-in Time:** Starts at 3:00 PM. * **Front Desk Hours:** As a *Select Suites* property, front desk hours can be limited (typically closing in the evening rather than operating 24/7). * **Late Arrival:** If you anticipate arriving after regular front desk hours, it is strongly recommended to contact the property in advance to make late check-in arrangements. * **Express Check-out:** While check-in requires a front-desk visit, **express check-out** (such as key drop-boxes) is offered upon departure.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook certified by a globally recognized sustainable certification program?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook is **not certified** by a globally recognized sustainable certification program. The property does not hold credentials from major recognized certification bodies or frameworks (such as LEED, Green Key Global, Green Seal, or EarthCheck), nor does it carry an "Eco-certified" distinction on mainstream booking and travel aggregation platforms.

Q: Is grocery shopping service available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer an on-site or complimentary grocery shopping service. However, all suites include a fully equipped kitchen (refrigerator, stovetop, and microwave), and major grocery stores such as **Kroger** and **Target** are located nearby along West Broad Street. Guests commonly arrange their own grocery deliveries directly to the hotel using third-party services like Instacart, DoorDash, or Walmart+.

Q: Is group pricing available online at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, instant group pricing is generally not available directly through the standard online booking engine.** While individual reservations (or standard weekly/monthly extended-stay discounts) can be booked directly online, Extended Stay America handles group rates as follows: * **Group Rate Requests:** Special discounted rates for blocks of rooms—typically **5 or more rooms** (for extended stays of 7+ nights) or **10 or more rooms** (for events/reunions)—require a formal inquiry. * **Online Group Inquiry:** While you cannot check out with a group rate in real-time online, you can submit a group/corporate travel inquiry form via the **[Extended Stay America Group Travel page](https://www.extendedstayamerica.com/)**. A dedicated sales representative will then prepare a custom quote based on dates, room count, and length of stay. * **Direct Booking:** You can also contact the Extended Stay America group sales department directly at **1-877-701-3383** or call the **Richmond - Innsbrook** property directly to negotiate group rates.

Q: Is smoking allowed at Extended Stay America Select Suites - Richmond - Innsbrook?

A: No, smoking is not allowed at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: Is the free internet at Extended Stay America Select Suites - Richmond - Innsbrook limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Select Suites - Richmond - Innsbrook** is available **24/7**. There are no hourly restrictions on guest internet access, so you can connect and use it at any time during your stay. *(Note: While the internet runs 24/7, the property is a "Select Suites" brand tier, which operates with **limited front desk hours**. It is recommended to grab your Wi-Fi network access details/password at check-in or during standard desk hours in case you need assistance).*

Q: Is the front desk open 24 hours at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, the front desk is not open 24 hours.** As a **Select Suites** property, it operates with limited front desk hours: * **Monday – Friday:** 9:00 AM – 10:00 PM * **Saturday – Sunday:** 10:00 AM – 6:00 PM *(or up to 10:00 PM depending on staffing/booking platforms)* If you anticipate arriving outside of these hours (or after 6:00 PM), the hotel advises contacting the property directly in advance so they can arrange late check-in instructions for you.

Q: Is there 24-hour security staff on-site at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not have 24-hour on-site security staff. Key details regarding staffing and hours include: * **Limited Front Desk Hours:** As part of the budget-oriented *Select Suites* tier, the hotel operates with reduced front desk hours rather than round-the-clock staffing (typically open weekdays from 9:00 a.m. to 10:00 p.m. and weekends from 10:00 a.m. to 6:00 p.m.). * **No Dedicated Security:** The property does not employ dedicated 24/7 security personnel. After-hours entry relies on electronic keycard access for registered guests. If you are planning a late arrival or require assistance outside standard desk hours, you will need to contact the property in advance to arrange after-hours check-in procedures.

Q: Is there a convenience or sundry store at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there is no convenience or sundry store located on-site at **Extended Stay America Select Suites - Richmond - Innsbrook**. As part of the budget-friendly "Select Suites" tier, the property focuses on essential amenities (in-room kitchens, guest laundry, and basic front-desk services), though standard drink and snack vending machines are available on the premises. For groceries and sundries, several options are located nearby along West Broad Street and around Short Pump: * **Target** * **Kroger** * **Wawa** and local gas station convenience stores * **Short Pump Town Center**

Q: Is there a hairdresser at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there is no hairdresser or hair salon on-site at the **Extended Stay America Select Suites - Richmond - Innsbrook**. The hotel is a budget, extended-stay property focused on basic amenities like fully equipped kitchens, guest laundry facilities, free Wi-Fi, and a fitness room. However, because it is located along West Broad Street in the Innsbrook/Glen Allen area, there are numerous hair salons, barbershops, and salon suites (such as *My Salon Suite* at Colonnade West) just a short drive away.

Q: Is there an accessible main entrance to the Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, the Extended Stay America Select Suites – Richmond – Innsbrook features an accessible main entrance. According to the hotel's property accessibility specifications, its accessible entrance and arrival features include: * An entrance with sufficient clear door width and level landings. * An accessible route/path of travel from site arrival points (including parking and pedestrian walkways with curb cuts where needed) directly to the entrance. * Van-accessible and standard accessible parking spaces with proper access aisles and signage. * An accessible registration desk/counter inside the lobby.

Q: Is there an accessible route to guest room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, there is an accessible route to guest rooms at **Extended Stay America Select Suites - Richmond - Innsbrook**. The property provides step-free, wheelchair-accessible paths of travel, including: * Accessible pedestrian routes and curb cuts from site arrival points and accessible parking to the main entrance. * Level landings and wheelchair-accessible doorways. * An accessible path of travel through the lobby and to the elevators, ensuring access to upper-floor and ground-floor guest rooms.

Q: Is wake-up call service available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook generally does not offer traditional wake-up call services.** Unlike full-service hotels, *Select Suites* properties are extended-stay economy accommodations designed with limited front-desk staffing and reduced front-desk operating hours (they typically operate on reduced hours, such as closing in the evenings, rather than a 24/7 staffed front desk). While in-room phones may support basic voicemail and phone lines, guest wake-up services are not a listed amenity. Guests staying at this property are advised to rely on a mobile phone or travel alarm clock for wake-up needs.

Q: What are Extended Stay America Select Suites - Richmond - Innsbrook security procedures?

A: The **Extended Stay America Select Suites – Richmond – Innsbrook** operates under standard brand-wide safety, guest verification, and property-security policies: ### 1. Check-In & Identity Verification * **Identification:** A valid government-issued photo ID is required from the primary guest upon check-in to match the reservation name. * **Payment & Authorization:** Guests must provide a valid credit card or debit card. Payment for nightly stays is collected up front, while longer stays require advance payment intervals. * **Incidental Deposit:** An incidental/security deposit (typically up to $100–$250) or pre-authorization hold is placed at check-in. This covers any property damages or policy violations and is released after room inspection at check-out. ### 2. Building Access & Physical Security * **Keycard Access:** Electronic keycard access is used for guest rooms and to enter hotel exterior doors after standard lobby hours. * **Front Desk:** The front desk manages package arrivals, inquiries, and check-in procedures, with limited open-door hours overnight depending on daily staffing. * **Guest Verification:** Staff will not release room keys or package deliveries without confirming matching government-issued identification. ### 3. Surveillance & Property Safety * **CCTV Monitoring:** Closed-circuit security cameras (CCTV) monitor public, exterior, and common areas, such as the lobby, corridors, and guest parking lot (cameras are strictly excluded from private rooms). * **Valuables:** While rooms do not always include private in-suite digital safes, front-desk deposit box options or safes are available upon request for small valuables. * **Environmental Sensors:** Smoke detection sensors and automated fire alarm systems are installed in guest suites and public areas to enforce non-smoking regulations and life safety. ### 4. Housekeeping & Property Oversight * Under the **Select Suites** tier, routine housekeeping occurs on a scheduled cycle (typically every 14 days for extended stays, or upon fee-based request). However, hotel management reserves the right of periodic room safety inspections and maintenance access to preserve property standards. *If you have specific concerns regarding overnight exterior door-locking schedules, commercial vehicle parking security, or requests for safe deposit availability, you can contact the property's front desk directly at (804) 747-8898.*

Q: What are the extra person charges at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At Extended Stay America properties (including **Extended Stay America Select Suites – Richmond – Innsbrook**), guest charges and occupancy policies are structured as follows: * **Additional Adults:** There is a standard extra-person fee of **$5.00 per night** for each additional adult beyond single occupancy (up to the maximum allowed occupancy for the room type). * **Children:** Children **17 and under stay free** when sharing a room with an adult using existing bedding. * **Rollaway Beds / Cribs:** This property does **not** provide rollaway/extra beds or cribs. Total guest count cannot exceed the suite’s designated maximum capacity (typically 2 to 4 guests, depending on whether you book a single queen or double bed suite). *Note: Base rates, taxes, and fees are calculated during booking based on the number of adult guests entered in the reservation.*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Like all properties across the brand, **Extended Stay America Select Suites – Richmond – Innsbrook** operates under Extended Stay America’s brand-wide hygiene and sanitation standards (part of their *STAYconfident* program). The primary cleanliness and hygiene measures in place include: ### 1. Pre-Arrival & Room Sanitation * **10-Point Room Cleaning Process:** Guest rooms undergo a 10-point cleaning and inspection process prior to check-in, focusing heavily on disinfecting high-touch areas (such as doorknobs, remotes, light switches, faucets, and appliance handles). * **Hospital-Grade Disinfectants:** Housekeeping uses EPA-approved, commercial-grade disinfectants and cleaners (such as Microban, Spic and Span, and Mr. Clean) designed to kill bacteria and viruses. ### 2. Common Area Cleanliness * **Frequent Disinfection:** High-touch public spaces and surfaces—including front desk counters, payment terminals, elevator buttons, vending areas, and guest laundry facilities—are sanitized regularly throughout the day. * **Protective Barriers & Hand Hygiene:** Front desk stations are equipped with protective sneeze guards, and hand sanitizing options are available in common areas. ### 3. Housekeeping & Linen Protocols * **Select Suites Housekeeping Schedule:** As an extended-stay property, full housekeeping service (dusting, vacuuming, bathroom/kitchen sanitation, and changing linens) is typically provided on a scheduled interval (e.g., bi-weekly or weekly depending on stay duration), minimizing unnecessary room entries. * **Linen & Towel Exchanges:** Guests can request fresh towels and bed linens through the front desk to avoid staff entering the room during shorter stays. * **Add-On Cleaning Options:** Guests requiring more frequent cleanings can purchase intermediate "Refresh" or additional "Full Service" housekeeping. ### 4. Contactless Procedures * **Express Check-Out:** Contactless check-out options with receipts emailed directly to the guest are available to reduce time spent in communal lobby areas.

Q: What is Extended Stay America Select Suites - Richmond - Innsbrook's policy on lost and found items?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** follows the brand-wide policy regarding lost and found property: 1. **Inquiry and Verification:** If you believe you left an item behind, you must contact the hotel's front desk directly. Staff will cross-reference their housekeeping log and storage to confirm whether the item was recovered. 2. **Retrieval Instructions:** If the item is found, management will provide instructions on how to reclaim it. You can pick it up in person or arrange for shipping. 3. **Guest Responsibility for Shipping:** Guests are entirely responsible for the method and cost of delivery/return. If you want the item shipped to you, you will need to arrange and pay for postage, a courier service (such as FedEx/UPS), or use a third-party return service that coordinates with the property. 4. **Front Desk Hours Notice:** Note that unlike standard Extended Stay America properties, *Select Suites* locations typically have limited front desk hours (often 9:00 a.m. to 10:00 p.m. on weekdays and 10:00 a.m. to 6:00 p.m. on weekends), so you should reach out during their operating window.

Q: What is the cancellation policy at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The cancellation policy at **Extended Stay America Select Suites – Richmond – Innsbrook** depends on the type of rate booked: * **Standard / Flexible Rates:** Cancellations are generally permitted at no charge up until **6:00 p.m. local hotel time on the day of arrival**. Canceling after this cut-off, or failing to show up, results in a **No-Show Fee** equal to the first night’s room rate plus tax charged to the card on file. * **Advance Purchase (AP) Rates:** These rates are non-refundable and non-modifiable. They can typically only be canceled free of penalty within **24 hours of booking**; canceling after 24 hours forfeits the full advance prepayment. * **Extended Plus Program (EPP) / Long-Term Rates:** If canceled more than 24 hours after booking, the nonrefundable deposit (typically equal to three nights’ room rate plus tax) will be forfeited. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you booked through an online travel agency or other third party, you must cancel directly through that platform subject to their specific cancellation terms. *(Note: Always check your booking confirmation email or contact the front desk directly at the Innsbrook location to verify the exact deadline associated with your specific rate.)*

Q: What is the deposit required to book a room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The deposit policies for **Extended Stay America Select Suites – Richmond – Innsbrook** include: * **Incidental Security Deposit:** At check-in, guests may be required to provide a refundable incidental/security deposit of **up to $250** (placed as an authorization hold on a credit/debit card or paid in cash, depending on the hotel's on-site policy). This deposit is released or refunded upon check-out minus any incidental costs or room damages. * **Upfront Room Charges:** While standard flexible bookings generally do not charge a separate booking deposit in advance, the hotel requires **advance payment upon check-in**. For nightly stays, the entire stay is paid at check-in; for weekly or longer stays, you must pay for each week in advance. * **Prepaid/Special Rates:** If you book special advance-purchase or promotional extended programs (such as the Extended Plus Program), a non-refundable deposit equal to several nights (typically three nights' room rate and tax) may be collected at the time of booking. *Note: Individual hold amounts (often ranging between $50 and $250) can depend on length of stay, payment method, or local management discretion. If you want the exact dollar amount held for your dates, it is recommended to contact the front desk directly at (804) 747-8898.*

Q: What is the early departure charge at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At Extended Stay America properties (including **Extended Stay America Select Suites – Richmond – Innsbrook**), early departures are handled according to the chain’s standard room-rate adjustment policy: * **No Flat Early Departure Fee:** Rather than charging a separate fixed penalty fee, **your nightly rate is subject to change**. * **Rate Adjustment / Recalculation:** Because Extended Stay America offers tier-discounted rates based on minimum lengths of stay (such as 7+ nights, 15+ nights, or monthly programs), checking out earlier than your confirmed reservation may disqualify you from the discounted tier. Your entire stay may be recalculated at the higher, standard daily Best Available Rate (BAR). * **Standard Nightly Stays:** If you leave earlier than planned on a flexible, short-term rate, you are typically charged an early departure penalty equivalent to **one night's room rate plus applicable tax** (or you forfeit the night if notice isn't given in advance). * **Prepaid / Nonrefundable Rates:** If you booked an Advance Purchase (AP) or other nonrefundable promotional rate, early departures receive **no refund** for the unused nights. *Tip:* If your travel plans change, notify the front desk directly before check-out. Front desk staff can review your specific booking terms and advise if an adjustment or penalty applies.

Q: What is the guest services phone number at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The guest services / front desk phone number for **Extended Stay America Select Suites - Richmond - Innsbrook** (located at 10060 W. Broad St., Glen Allen, VA) is: * **Direct Front Desk / Guest Services:** **(804) 747-0840** * **Toll-Free / Central Reservations:** **1-800-804-3724** (or **1-800-EXT-STAY**)

Q: What is the policy on incidental charges at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The incidental charges and deposit policy for **Extended Stay America Select Suites – Richmond – Innsbrook** includes the following key terms: ### 1. Incidental Deposit / Authorization Hold * **Deposit Amount:** At check-in, guests may be required to secure an incidental deposit of **up to $250**. * **Payment Method:** A valid government-issued photo ID and a payment card (credit or debit card) in the guest's name are required. * **Release / Refund Timeline:** * If no damages, extra services, or unpaid incidentals occur, the hold is released after check-out. * For credit or debit card authorizations, the release generally reflects on your account within **5 to 14 business days**, depending on your issuing bank. * If cash is accepted for a deposit, any refund amount over $100 may be issued by check mailed within 14 days of departure. --- ### 2. Potential Incidental Fees & Extra Charges Specific services or policy violations that can be charged against the incidental hold or billed to the room include: * **Smoking Fee:** Smoking is strictly prohibited in non-smoking rooms. Violations incur a cleaning fee of **up to $250 per incident**. * **Pet Fees:** If traveling with pets (cats and dogs only, maximum 2 per room), pet fees apply: **$25 per pet, per day** (plus tax) for the first six nights, and up to **$15 per pet, per day** thereafter. * **Housekeeping & Linen Replacements:** * Because this is a "Select Suites" property, full housekeeping is provided every two weeks for longer stays. * Additional full-service cleans (~$10) or towel/linen refresh services (~$5) can be requested for an extra fee. * **Dishes / Kitchen Supplies:** Unlike Premier Suites properties, dishware and cooking sets at Select Suites locations are not standard in every room and may require an extra purchase/fee from the front desk. * **Phone Calls:** Non-emergency, non-front-desk calls made from the in-room phone cost **$1.00 per call**. * **Room Damages / Late Check-Out:** Any unpaid room charges, property damage, or unauthorized late departures will be deducted directly from the security deposit.

Q: What is the procedure for after-hours check-in at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Because the **Extended Stay America Select Suites – Richmond – Innsbrook** operates with limited front desk hours (typically open **Monday–Friday from 9:00 AM – 10:00 PM** and **Saturday–Sunday from 10:00 AM – 6:00 PM**), you will need to follow these steps if arriving after closing: ### 1. Notify the Hotel in Advance (Crucial Step) * Extended Stay America policy states that reservations are held until 6:00 PM local time. * If you anticipate arriving after 6:00 PM or after the desk closes, **call the front desk directly during daytime hours at (804) 747-8898**. * Inform the staff of your expected arrival time. They will confirm your reservation, ensure your room is not marked as a no-show, and pre-authorize or charge your payment method on file. ### 2. On-Site Check-In Upon Arrival * **Locked Lobby/Entry Vestibule:** When you arrive after hours, the outer doors to the lobby are typically locked for security. * **Vestibule Phone / Call Box:** In the front entrance vestibule or next to the main sliding doors, there is an emergency/after-hours courtesy phone or intercom buzzer. * **Contact the On-Call Attendant:** * Pick up the phone (or press the call button) to connect directly with the on-call property staff member or after-hours security. * If the box provides a designated direct number to dial, call that number from your mobile phone. * **Retrieve Your Keys:** Once the attendant verifies your name, reservation details, and ID, they will either meet you at the desk or instruct you on retrieving your room key (often via a secure lockbox/night window or by remotely unlocking the lobby doors).

Q: What is the website link for Extended Stay America Select Suites - Richmond - Innsbrook?

A: The official website link for **Extended Stay America Select Suites - Richmond - Innsbrook** can be found on Extended Stay America's site: * [Extended Stay America Select Suites - Richmond - Innsbrook](https://www.extendedstayamerica.com/hotels/va/richmond/innsbrook)

Q: What is the wifi bandwidth at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Extended Stay America (including the Select Suites - Richmond - Innsbrook location) does not publish exact megabit-per-second (Mbps) bandwidth figures, as actual speeds fluctuate depending on network traffic, time of day, and room location. However, the brand operates on a two-tier internet model across its properties: * **Standard Wi-Fi (Complimentary):** Included with every stay, typically provisioned for basic tasks like web browsing, emails, and light streaming (usually around **1 to 5 Mbps**). * **Enhanced High-Speed Wi-Fi (Paid Upgrade):** An optional tier available for an extra daily or weekly fee via the guest login portal, advertised to deliver **up to 4× faster speeds** (generally **10 to 20+ Mbps**) to accommodate video conferencing, high-definition streaming, or remote work. If you require a specific, guaranteed bandwidth for remote work or specialized needs prior to your stay, it is best to contact the front desk at the Richmond - Innsbrook location directly.

Q: When is check-in at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Check-in at **Extended Stay America Select Suites - Richmond - Innsbrook** begins at **3:00 PM**.

Q: When is check-out at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Check-out at **Extended Stay America Select Suites - Richmond - Innsbrook** is at **11:00 AM**. *(Late check-out may be available upon request and subject to availability, though additional fees may apply.)*

Q: Which amenities does Extended Stay America Select Suites - Richmond - Innsbrook offer?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** (located in Glen Allen, VA) offers a variety of room and property amenities geared toward extended and short-term stays: ### **In-Suite Amenities** * **Kitchen:** Every suite includes a kitchen equipped with a full-size refrigerator, stovetop, microwave, and dishwasher (cookware/dining packs are typically available for purchase). * **Entertainment & Connectivity:** Free high-speed Wi-Fi and flat-screen TVs with cable/satellite channels. * **Workspace & Comfort:** Work desk/table with seating, air conditioning/heating, and private bathrooms with complimentary toiletries. * **Non-Smoking:** All guest suites are 100% non-smoking. ### **Property & Hotel Services** * **Free Parking:** Complimentary on-site self-parking. * **Fitness Center:** On-site gym/fitness room. * **Guest Laundry:** 24/7 coin- or card-operated on-site laundry facilities. * **Pet-Friendly Accommodations:** Pets are welcome (subject to weight limits and fee per pet). * **Business & Events:** Meeting room facilities and front-desk copy/fax services. * **Accessibility:** Elevator and accessible facilities for guests with disabilities.

Q: Are dishwashers available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, dishwashers are available** at the Extended Stay America Select Suites - Richmond - Innsbrook. The suites feature full in-room kitchens, which include a dishwasher alongside a full-size refrigerator, stovetop, and microwave.

Q: Are luxury linen types available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, luxury linen types are not available** at Extended Stay America Select Suites - Richmond - Innsbrook. This property is a budget- and economy-oriented extended-stay hotel. The rooms are furnished with standard hospitality-grade bedding and linens designed for practical, long-term use. The hotel does not offer luxury thread counts, premium linen menus, or specialty bedding options. In addition, full housekeeping and linen changes are provided on a bi-weekly schedule (with optional linen exchange available for a small fee).

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, pay-per-view movies are not available on the in-room televisions at Extended Stay America Select Suites - Richmond - Innsbrook. The hotel provides flat-screen TVs equipped with complimentary standard cable and select premium channels (such as HBO/Showtime depending on local programming), but it does not offer on-demand or pay-per-view movie rental systems. Guests wanting on-demand movies typically use their own streaming devices or stream via personal subscriptions over the hotel's complimentary Wi-Fi.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, pots, pans, and dishware are not pre-stocked in the rooms.** At **Extended Stay America Select Suites** properties (including the Richmond - Innsbrook location): * **What is in the room:** The kitchen space includes major appliances—such as a full-size refrigerator, stovetop, and microwave—but the cabinets are kept empty. * **How to get them:** Unlike the brand's *Premier Suites* or standard *Suites* (where kitchenware is loaned for free), **Select Suites** is an economy tier where cookware and dishware kits are **available for purchase at the front desk for an additional fee** (typically around $20 for dishware kits and around $40 for cookware kits). * **Bringing your own:** Guests are also permitted to bring their own pots, pans, plates, and utensils if they prefer to avoid purchasing the hotel's kits.

Q: Are sofa beds available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, sofa beds (sleeper sofas) are available**, but only in specific room types. They are featured in the hotel's deluxe and larger suite options, including: * **Deluxe Suite / 1 Queen Bed, Sofa Sleeper** * **Deluxe Suite / 2 Queen Beds, Sofa Sleeper** * **1 Bedroom Suite / 2 Queen Beds, Sofa Sleeper** Standard studio suites (such as the standard 1 Queen or 2 Queen studios) do not include a sofa bed. If you need one, be sure to specifically select a suite designated with a **sofa sleeper** or **sofa bed** during booking.

Q: Are the bathtub and whirlpool separate at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No.** Extended Stay America Select Suites – Richmond – Innsbrook does not feature a whirlpool or hot tub on the property or in the guest rooms. The guest rooms feature standard, private bathrooms equipped with a conventional combined bathtub/shower unit (or standard walk-in shower in accessible rooms).

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a pantry area?

A: Guest rooms at **Extended Stay America Select Suites - Richmond - Innsbrook** do not have a dedicated, walk-in pantry closet. However, every studio suite includes an in-room kitchen area designed for grocery and food storage. This setup features: * **Cabinet and shelf storage space** to store non-perishable food and groceries * A **full-size refrigerator with freezer** * A **stovetop and microwave** *(Note: Under the "Select Suites" brand tier, basic cookware and dishware kits are not pre-stocked in the room and are available for purchase/fee at the front desk if you do not bring your own).*

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a microwave?

A: Yes, guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a microwave.

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a mini fridge?

A: Rather than a standard mini-fridge, the guest rooms at **Extended Stay America Select Suites - Richmond - Innsbrook** feature **full-size refrigerators** with freezers. Because the property is an extended-stay hotel, all guest suites are equipped with a kitchen area that includes a full-sized refrigerator/freezer, a stovetop, and a microwave.

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a refrigerator with an ice maker?

A: **No**, the guest room refrigerators do not have built-in automatic ice makers. While the suites include a kitchen equipped with a standard full-size refrigerator/freezer, they are basic models without in-door or automatic ice dispensers. Guests typically get ice either by using manual ice cube trays in their freezer or by using the communal ice machine located in the property's common areas.

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a toaster oven?

A: **No, guest rooms do not come equipped with a toaster oven.** Standard in-room kitchens at **Extended Stay America Select Suites – Richmond – Innsbrook** include: * A full-size refrigerator and freezer * A stovetop (two burners) * A microwave * A sink and cabinetry Traditional ovens or countertop toaster ovens are not standard in the suites. Depending on availability at the front desk, a standard **two-slice toaster** may be available to borrow or request. *(Note: At Select Suites properties, cookware and dinnerware are typically not pre-stocked in rooms, but basic kitchen kits can often be purchased or requested through the front desk.)*

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a water purification system for the room?

A: **No**, guest rooms at the **Extended Stay America Select Suites – Richmond – Innsbrook** do not include an in-room water purification or filtration system. While the rooms feature kitchens equipped with standard appliances (refrigerator, stovetop, and microwave), water is supplied directly via standard municipal tap lines. If you prefer purified or filtered drinking water during your stay, you will need to bring your own portable filter (such as a Brita pitcher) or purchase bottled water from a nearby store (such as the nearby Kroger or Target).

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have conventional ovens?

A: **No**, guest rooms at **Extended Stay America Select Suites - Richmond - Innsbrook** do not have conventional bake/roast ovens. While the property advertises fully equipped in-room kitchens, the cooking appliances provided in the guest suites are limited to: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator/freezer** Standard conventional ovens are not installed in the individual guest rooms.

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are generally not stocked inside the guest rooms.** Under the **Extended Stay America Select Suites** brand tier: * **What is in the room:** Guest rooms feature standard kitchen appliances (refrigerator, stovetop, and microwave) and a sink, but basic kitchen supplies—including dish soap, sponges, dish towels, cookware, and dinnerware—are **not** provided by default inside the room. * **Acquiring supplies:** Unlike Premier Suites or standard Suites locations (where kitchen kits are provided upon request for free), **Select Suites** properties operate as economy, extended-stay models. Cookware kits, dinnerware, and dish-washing supplies are either sold for a fee at the front desk or guests are expected to bring their own. If you plan to cook and wash dishes during your stay, it is recommended to either bring your own dish soap and sponge or pick them up at the nearby stores (such as Target or Kroger, which are located nearby in the Innsbrook/Short Pump area).

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have eating utensils?

A: **No, eating utensils are not automatically stocked inside the guest rooms.** While the rooms feature full kitchens (refrigerator, stovetop, and microwave), **Select Suites** properties operate on a budget/extended-stay model where kitchen supplies are not pre-placed: * **At the front desk:** You can purchase a **Dining Pack** (which includes basic dinnerware and eating utensils like forks, knives, and spoons) or a **Cooking Pack**. * **Alternative:** Because they are available for an added fee rather than complimentary, many guests prefer to bring their own reusable utensils or buy disposable/inexpensive cutlery from nearby stores (such as the Kroger or Target located near the Innsbrook property).

Q: Do guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have toasters?

A: **No, toasters are not kept standard inside the guest rooms.** Rooms at the **Extended Stay America Select Suites – Richmond – Innsbrook** include major appliances such as a full-size refrigerator, stovetop, and microwave. Smaller kitchen items and small appliances (such as toasters, coffee makers, and cookware) are: * **Available upon request or purchase at the front desk**, subject to availability. * Under Extended Stay America's policy for **Select Suites** properties specifically, cookware kits and certain kitchen packs/accessories are often sold or provided for a fee rather than stocked in the room for free. If having a toaster is essential during your stay, you should contact the hotel's front desk ahead of arrival to check their current availability or consider bringing your own.

Q: Do rooms at Extended Stay America Select Suites - Richmond - Innsbrook have a refrigerator?

A: **Yes**, all suites at Extended Stay America Select Suites - Richmond - Innsbrook come equipped with a kitchen that includes a **full-size refrigerator**.

Q: Do the guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have phones with voicemail?

A: **Yes.** The guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook include phones equipped with personalized voicemail. Guests can make local and toll-free/1-800 calls from the room (fees may apply depending on the call type/plan), and messages can be retrieved directly from the room phone or via remote access.

Q: Do the guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have wifi?

A: Yes, our guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook have free WiFi.

Q: Do the rooms include microwaves at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, microwaves are included.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have bathtubs with spray jets?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not offer bathtubs with spray jets (jetted tubs or whirlpools). The guest rooms feature standard private bathrooms equipped with conventional shower/tub combinations.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have electrical outlets at desk level?

A: **No, not reliably.** At **Extended Stay America Select Suites – Richmond – Innsbrook** (the budget-tier brand formerly known as *WoodSpring Suites* / *Extended Stay America Economy*), rooms are furnished with basic modular desks or activity tables that generally **do not feature built-in, desktop-level power strips or USB hubs**. Instead, the available outlets near the workspace are standard **wall-mounted electrical outlets located along the baseboards/low wall height**. ### Recommendations if you plan to work from the room: * **Bring a longer charging cable** (at least 6–10 feet) or a small extension cord/power strip so your laptop charger can comfortably reach from the floor outlet up to the desk. * If guaranteed desk-level or lamp-integrated power ports are essential for your stay, you can call the front desk directly at **+1 804-747-0840** to verify the configuration of a specific room before booking.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have HD flat-panel TVs (32 inches or larger) in the rooms?

A: **Yes.** Extended Stay America Select Suites - Richmond - Innsbrook features flat-panel TVs in all guest rooms, specifically standard **32-inch flat-screen TVs** equipped with premium cable channels.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer a mini-bar for a fee?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer a mini-bar (paid or otherwise). Instead of a traditional hotel mini-bar, the suites feature **fully equipped kitchens** with full-size refrigerators/freezers, stovetops, and microwaves, designed for guests to store and prepare their own food and beverages.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer access to cable or streaming TV services?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** provides access to **cable TV**, but does **not** advertise built-in streaming TV services (such as native smart TV apps or casting features). * **Cable TV:** Rooms are equipped with flat-screen TVs that include complimentary standard and premium cable channels. * **Streaming Services:** While the hotel does not offer pre-loaded streaming services on the televisions, guests have access to free in-room Wi-Fi, allowing you to stream content on your personal devices (smartphones, tablets, or laptops).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer bottled water in the room as a complimentary service?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not provide complimentary bottled water in the room. Extended Stay America's **Select Suites** tier is an economy, extended-stay brand designed for basic, self-sufficient lodging. While the rooms feature full-sized refrigerators and kitchens to store your own groceries and drinks, beverages such as bottled water are not included as a free amenity. Bottled water and soft drinks can typically be purchased on-site via lobby vending machines, or from nearby grocery stores (such as the Kroger and Target located in the Innsbrook/Short Pump area).

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer complimentary in-room coffee or tea?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does **not** provide complimentary in-room coffee or tea. Under the economy **Select Suites** brand: * Complimentary in-room coffee/tea packets and standard coffee makers are not stocked in the rooms. * Select Suites properties also generally do not provide lobby coffee or complimentary grab-and-go breakfast. * Rooms do feature full kitchens equipped with a stovetop, microwave, and full-size refrigerator, allowing you to brew or heat your own coffee and tea if you bring your own supplies. Cooking/dining packs and coffee makers may also be available for purchase or request through the front desk depending on availability.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer in-room coffee/tea maker?

A: **Yes, but with caveats.** * **In-room coffee maker:** While the rooms feature a kitchenette (full-size refrigerator, stovetop, and microwave), under the **Select Suites** tier, dedicated coffee/tea makers and dishware are typically **not pre-stocked** directly on the counters. Instead, cookware/coffee packs are available either upon request or for purchase at the front desk (though some third-party booking sites list coffee makers as present, availability can vary by room or request). * **Lobby coffee:** The hotel provides a complimentary grab-and-go station offering coffee and tea in the lobby. If having an in-room coffee maker is essential for your stay, it is recommended to call the property directly at **(804) 747-0840** prior to check-in to request one for your room.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer outdoor space in the rooms?

A: **No**, the rooms at Extended Stay America Select Suites – Richmond – Innsbrook do not offer private outdoor spaces such as balconies or patios. All accommodations are enclosed studio suites featuring indoor living areas, workstations, and full kitchenettes.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook provide instant hot water?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does **not** feature an instant hot-water tap, dedicated hot-water dispenser, or in-room electric kettle. However, hot water is accessible through the following standard amenities: * **In-Room Kitchens:** Every suite includes a **microwave** and a **stovetop** that can be used to heat water for tea, coffee, or cooking. * **Plumbing:** Standard standard domestic hot water is supplied to the bathroom and kitchen sinks/showers. * **Lobby / Breakfast Area:** When morning grab-and-go coffee and tea service is available in the lobby, hot water is typically provided alongside the coffee station. *Note: Kitchenware (pots, pans, mugs, utensils) is often available upon request or for a nominal fee/deposit depending on current property policy, so bringing a travel kettle or microwave-safe mug is recommended if you frequently need quick boiling water.*

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not provide laundry bags or hampers in the guest rooms. Like most Extended Stay America Select Suites properties, this location features a self-service, on-site guest laundry facility (with washers and dryers available for a fee), but guests are expected to bring or supply their own hampers or laundry bags to carry clothing to and from the facility.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook provide slippers for guests?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does not provide slippers for guests. As a budget extended-stay brand, rooms are equipped with essentials such as full kitchens, basic toiletries, and linens, but luxury extras like slippers, bathrobes, and turndown amenities are not offered. Guests are advised to pack their own if needed.

Q: Is a bathrobe provided at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, bathrobes are not provided at the Extended Stay America Select Suites - Richmond - Innsbrook. Extended Stay America Select Suites is a budget, extended-stay brand that focuses on essential amenities—such as standard bath towels, basic toiletries, and an in-room kitchen. Luxury amenities like bathrobes and slippers are not offered.

Q: Is a down/featherbed available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, down or featherbeds are not available at **Extended Stay America Select Suites - Richmond - Innsbrook**. As a budget, extended-stay brand, Extended Stay America properties provide standard commercial mattresses outfitted with synthetic, hypoallergenic bedding (polyester-fill pillows, standard mattress pads, and basic synthetic blankets or coverlets). They do not offer luxury bedding upgrades such as down or feather mattress toppers. If you require a mattress topper or specific bedding for comfort, you would need to bring your own during your stay.

Q: Is a pillow-top mattress available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, pillow-top mattresses are not available at **Extended Stay America Select Suites - Richmond - Innsbrook**. As part of the economy-focused *Select Suites* tier, the rooms come with the brand’s standard bedding package (typically firm, standard commercial innerspring mattresses with basic bedding and linens) rather than specialty pillow-top or premium mattresses. *(Note: Nearby hotels in the same Innsbrook/Glen Allen area, such as Comfort Suites Innsbrook - Short Pump and Fairfield Inn & Suites Richmond Innsbrook, do feature pillow-top beds if that is a must-have amenity for your stay).*

Q: Is a washer/dryer available in guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, washer and dryer units are not available inside the individual guest rooms. However, the hotel does provide **on-site, shared guest laundry facilities** on the property for guests to use.

Q: Is an in-room printer available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, an in-room printer is not available at Extended Stay America Select Suites - Richmond - Innsbrook. The guest rooms provide standard workspace features such as a desk and complimentary Wi-Fi. Basic copy and fax services are typically available through the front desk during operational hours (fees may apply), but printers are not placed inside individual guest suites.

Q: Is dishware available in rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, dishware is not automatically provided inside the rooms.** Because this property is part of the budget-tier **Select Suites** brand: * **In the room:** The kitchen comes equipped with major appliances (refrigerator, stovetop, microwave, and sink), but dishes, utensils, and cookware are not stocked in the cabinets. * **Available at the front desk:** You can purchase a **dinnerware/dishware pack** (and cookware packs) directly from the front desk. At Select Suites properties, dishware kits typically cost around **$19.99 plus tax** (cookware kits are around $39.99 plus tax). * **Bringing your own:** Alternatively, guests are welcome to bring their own plates, cups, and utensils to avoid the extra fee.

Q: Is in-room fax available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, in-room fax machines are not available** in the guest rooms at Extended Stay America Select Suites - Richmond - Innsbrook. However, **copy and fax services are available at the front desk** during desk hours (fees may apply).

Q: Is there a fireplace in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no fireplaces in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook. The guest accommodations are budget-friendly studio suites primarily featuring standard extended-stay amenities, including fully equipped kitchens (stovetop, microwave, refrigerator, dishwasher), workspace, flat-screen TV, and climate control.

Q: Is there a laundry basket or clothes hamper at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there is not a laundry basket or clothes hamper provided in the rooms** at Extended Stay America Select Suites – Richmond – Innsbrook. Like most economy and extended-stay properties under the Extended Stay America brand, the hotel offers an on-site, coin/card-operated guest laundry room (washers and dryers), but guests are expected to supply their own pop-up hampers, laundry bags, and detergent. If you are planning an extended stay, bringing a collapsible laundry bag or basket is recommended.

Q: Is there a lighted makeup mirror in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the guest rooms at Extended Stay America Select Suites – Richmond – Innsbrook do not come equipped with a lighted makeup mirror. As a budget-oriented, economy extended-stay property, the bathrooms feature standard vanity fixtures—typically a standard wall mirror with basic overhead bathroom lighting. If you require a lighted makeup or magnifying mirror during your stay, you will need to bring a portable one with you.

Q: Is there a minibar in the room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there is no minibar in the rooms.** Instead of a traditional minibar (stocked snacks/drinks for purchase), rooms at Extended Stay America Select Suites - Richmond - Innsbrook feature a **full-size, empty refrigerator and freezer** as part of a fully equipped in-room kitchen (which also includes a stovetop and microwave). Guests are expected to bring and store their own groceries and beverages. Vending machines are available on-site for quick purchases.

Q: Is there high-speed internet in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: High-speed internet is not available.

Q: Are the bathrooms wheelchair accessible at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, but only in designated accessible rooms.** Standard rooms at the hotel do not have fully accessible bathrooms. In the hotel’s designated mobility-accessible rooms/suites, the bathrooms feature: * Grab bars installed around the toilet and shower/tub area * Wheelchair-accessible clearance and widened doorways * Accessible fixtures/controls within reach * Either a **roll-in shower** or an **accessible bathtub** with grab bars (the specific setup depends on the exact room type reserved) **Tip:** When making a reservation, ensure you specifically book an **ADA / Mobility Accessible** room category to guarantee an accessible bathroom. If you specifically require a roll-in shower rather than an accessible tub, it is recommended to call the property directly (at 10060 W Broad St, Glen Allen/Richmond) to confirm room configuration availability before arrival.

Q: Are there accessible tubs or bathing options at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes.** Extended Stay America Select Suites – Richmond – Innsbrook offers ADA-accessible rooms specifically equipped with accessible bathing options. Key details regarding the bathing setups include: * **Mobility Accessible Tubs:** The property offers designated mobility-accessible rooms (including Queen and Two-Queen suite configurations) that explicitly feature **accessible bathtubs** equipped with grab bars and accessible controls. * **Bathroom Accessibility Features:** The accessible guest bathrooms are designed with ADA features such as grab bars, accessible faucet controls, and raised/accessible toilets. * **Standard Rooms:** Non-accessible rooms feature standard shower/tub combinations. **Tip for Booking:** When reserving, make sure to select an accessible room categorized as **“Mobility accessible with tub”** to guarantee the layout. If you require a roll-in shower or specific transfer equipment, it is recommended to contact the property directly prior to arrival to confirm availability and ensure the room meets your exact accessibility needs.

Q: Are there ADA-accessible rooms available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, Extended Stay America Select Suites – Richmond – Innsbrook offers ADA-accessible rooms and property features. Key accessibility accommodations at this property include: * **Accessible Guest Rooms & Bathrooms:** Rooms feature wide doorways, accessible layouts, and bathrooms equipped with grab bars, accessible toilets, and roll-in showers or accessible tubs with controls. * **Bed Frame Removal:** Guests with mobility impairments can request the removal of the bed frame to lower the mattress height (typically requested at least 48 hours prior to check-in). * **Property Accessibility:** Features include designated accessible parking spaces (standard and van-accessible with access aisles), step-free routes with curb cuts from arrival points to the entrance, accessible registration counters, and elevator access. * **Auxiliary Aids:** Visual and audible aids and notification services are available upon request. Because accessible rooms are limited, it is best to filter specifically for accessible suites when booking online or to contact the property directly (or call customer reservations at **1-800-804-3724**) to confirm specific room configurations (such as roll-in shower vs. accessible tub).

Q: Are there family rooms with multiple sleeping areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, **Extended Stay America Select Suites - Richmond - Innsbrook** offers suite layouts with multiple sleeping options suitable for families, though they vary in terms of physical room separation: * **1-Bedroom Suite (Separate Sleeping Areas):** The property features **1-Bedroom Suites with 2 Queen Beds and a Sofa Sleeper**. In these layouts, the bedroom area is distinct from the living/seating area, providing privacy and multiple separate sleeping spots. * **Deluxe Studios / Studios (Open Concept):** They also offer studio options such as **Deluxe Studios with 2 Queen Beds plus a pull-out sofa sleeper** (sleeping up to 6) or **Studios with 2 Queen Beds** (sleeping up to 4). These provide multiple sleeping spaces in a single open-plan room. All suites include fully equipped kitchens with full-size refrigerators, stovetops, and microwaves. If you require a wall or closed door between sleeping spaces, be sure to select the **1-Bedroom Suite** rather than a studio configuration.

Q: Are there grab bars installed in the bathrooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, but specifically in the designated ADA accessible guest rooms.** According to Extended Stay America's accessibility specifications for the **Richmond - Innsbrook** property, accessible guest room bathrooms include: * Grab bars around the toilet and shower/tub area * Accessible toilets and lower/accessible controls * Roll-in showers or mobility-accessible tubs with grab bars Standard (non-accessible) rooms typically do not have grab bars installed. When booking, make sure to explicitly reserve a **Mobility Accessible** room type to guarantee grab bars in the bathroom. If you have specific layout requirements (such as a roll-in shower versus an accessible tub with grab bars), it is best to contact the hotel directly at **(804) 747-8898** or Extended Stay America guest relations at **1-800-804-3724** to confirm your room assignment.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, every room/suite at the Extended Stay America Select Suites – Richmond – Innsbrook includes a kitchen area. The in-room kitchen amenities include: * Full-size refrigerator/freezer * Stovetop * Microwave * Sink and preparation counter * Dishwasher *Note:* Because this is a "Select Suites" property, cooking and dining items (such as cookware, utensils, and dishes) are generally not kept pre-stocked in every room; cookware packs and dining packs are typically available for purchase or request at the front desk.

Q: Are there lowered sinks or accessible vanities at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes**, accessible vanities and sinks are available in the **mobility-accessible guest rooms** at Extended Stay America Select Suites - Richmond - Innsbrook. The property’s designated ADA-compliant rooms feature accessible bathrooms configured to meet standard clearance requirements (including wheelchair-approachable vanities/sinks with accessible controls, grab bars, and accessible bathing options). Because accessible bathroom layouts (such as open-clearance vanities vs. roll-in shower or accessible tub configurations) can vary by specific room type, it is recommended to reserve an accessible room directly and contact the property at **(804) 747-8898** or central reservations at **1-800-804-3724** to confirm that the assigned unit meets your exact height and clearance needs.

Q: Are there luggage racks or storage benches in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are typically neither luggage racks nor storage benches in the rooms** at the Extended Stay America Select Suites – Richmond – Innsbrook. * **Select Suites Brand Standard:** As Extended Stay America’s economy, budget-tier extended-stay brand, rooms are pared down to the essentials. Furnishings are generally limited to beds, a small dining table or work desk with a chair, nightstands, and a wardrobe/hanging rod area or small chest of drawers. * **Storage Options:** Foldable luggage racks and entryway/storage benches are not provided in the standard room layouts. Guests typically store suitcases on the floor, inside the open closet alcove, or across the available table/desk surfaces. If having an elevated luggage stand is important for your stay, you can request one at the front desk upon check-in, though availability across budget extended-stay properties is not guaranteed.

Q: Are there rooms designed specifically for groups or families at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** does not feature multi-room suites (such as separate two-bedroom units) or dedicated "family suites" in the traditional sense, but it does offer larger studio layouts specifically accommodating families and small groups: * **Deluxe Studio with Two Queen Beds and a Sofa Sleeper:** Sleeps up to 6 guests, offering two queen-size beds plus a pull-out double sleeper sofa. * **Studio with Two Queen Beds:** Sleeps up to 4 guests with two queen beds. * **Deluxe Studio with One Queen Bed and a Sofa Sleeper:** Sleeps up to 4 guests. ### Group and Family-Friendly Features * **In-Room Kitchens:** Every suite includes a full kitchen equipped with a full-size refrigerator, stovetop, microwave, and dishwasher, making meal preparation easy for larger parties. *(Note: In the Select Suites brand, cookware and dishware packs are typically sold separately or upon request).* * **On-Site Amenities:** On-site guest laundry, free parking, and pet-friendly room policies accommodate families traveling together. If you are traveling with a larger group requiring adjoining rooms or multiple units close together, it is recommended to contact the property directly in advance, as connecting rooms are subject to layout and availability.

Q: Are there rooms with adjustable beds at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no rooms with adjustable beds** at Extended Stay America Select Suites – Richmond – Innsbrook. The hotel features standard, fixed bedding across all of its room types, consisting of standard **Queen beds** and pull-out **sofa beds / sleepers** (along with mobility-accessible room layouts that provide accessible tub and layout features, but still utilize standard mattresses and bed frames). If you require an adjustable or medical bed for your stay, you would generally need to arrange a rental through a local medical equipment provider to be delivered to your room, or contact the property directly at (804) 747-0840 to inquire if accommodations can be made for personal medical equipment.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no rooms with bunk beds** at Extended Stay America Select Suites - Richmond - Innsbrook. However, the hotel **does offer rooms with extra sleeping spaces**: * **Deluxe Studio / Suite with 1 Queen Bed and Sofa Sleeper:** Features one queen bed plus a pull-out double sofa bed (accommodating up to 4 guests). * **Deluxe Studio / Suite with 2 Queen Beds and Sofa Sleeper:** Features two queen beds plus a pull-out double sofa bed (accommodating up to 6 guests). *(Note: Extended Stay America properties generally do not provide rollaway beds or cots, so if you require additional sleeping accommodations beyond standard beds, you should reserve one of the deluxe suites featuring a sleeper sofa.)*

Q: Are there rooms with large panoramic windows at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no rooms with large panoramic windows at **Extended Stay America Select Suites - Richmond - Innsbrook**. The property is a low-rise, budget-oriented extended-stay hotel. The studio and one-bedroom suites feature standard-sized, single-hung punched commercial windows with basic curtains or blinds rather than floor-to-ceiling or panoramic glass walls.

Q: Are there rooms with skylights or extra natural light at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, there are no rooms with skylights or specialized "extra natural light" setups** at the **Extended Stay America Select Suites - Richmond - Innsbrook**. This property is a standard, budget-focused extended-stay hotel with standard low-rise/multi-story construction. Key details regarding lighting and windows include: * **No Skylights:** None of the guest rooms feature skylights, vaulted ceilings, or roof windows. * **Standard Windows:** All studio and one-bedroom suites have standard, exterior-facing double-hung or picture windows fitted with blackout drapery/blinds. * **Maximizing Natural Light:** If natural light is a priority for your stay, you can request an **upper-floor room** (to avoid exterior shadows/obstructions) or an **end/corner unit**, which occasionally has an extra side-facing window depending on the building layout, though this cannot be guaranteed in advance.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes.** The Extended Stay America Select Suites – Richmond – Innsbrook offers designated mobility-accessible rooms equipped with ADA-compliant, wheelchair-width doorways. Key accessibility features for these rooms and the property include: * **Wheelchair-width doorways and lever door handles** on entrances and accessible rooms. * **Wheelchair-accessible paths of travel**, including stair-free access, elevators, and accessible paths to registration. * **Accessible bathrooms** fitted with grab bars and accessible tub/shower setups. When making a reservation, select an **ADA/Mobility Accessible** room type. If you require specific clearance measurements or accommodations (such as bed-frame adjustments), contact the hotel directly prior to your arrival to ensure the room matches your specific mobility equipment.

Q: Are there separate dressing areas in the room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no separate dressing areas in the rooms at Extended Stay America Select Suites - Richmond - Innsbrook. The accommodations are standard extended-stay studio and one-bedroom suites. The layouts feature an open bedroom/living space with an integrated kitchenette and a standard enclosed private bathroom containing the vanity, mirror, toilet, and tub/shower combination. There is no dedicated dressing room or partitioned vanity/dressing area outside the bathroom.

Q: Are there separate vanity or makeup areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there are no dedicated separate makeup stations or detached dressing vanities at **Extended Stay America Select Suites – Richmond – Innsbrook**. The accommodations feature standard, compact extended-stay layouts where the vanity and mirror are located directly inside the private bathroom (above a standard sink counter). Aside from the in-bathroom sink counter, the only other flat surface with seating is the studio work desk.

Q: Are there step-free showers available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook**, step-free (roll-in) showers are **generally not available**. The mobility-accessible rooms at this specific property are listed with **accessible bathtubs** (equipped with grab bars and tub seating) rather than step-free or roll-in shower stalls. Because accessible room configurations can vary by room assignment or undergo renovations, it is strongly advised to call the front desk directly at **(804) 747-8898** prior to booking to verify whether a room with a true zero-threshold or roll-in shower can be guaranteed.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The accommodations at **Extended Stay America Select Suites - Richmond - Innsbrook** feature **studio-style open layouts**: * **Studio Layouts (Predominant):** Most options are open-concept studios (Standard and Deluxe Studios with 1 Queen, 2 Queens, or Queen plus sofa sleeper). In these rooms, the bed area, sitting/desk space, and kitchen area share one cohesive, open floor plan. * **One-Bedroom Suites:** This location also offers **1-Bedroom Suites** (typically with 2 Queen beds and a sofa bed), which provide a more segmented, semi-traditional layout separating the bedroom area from the living/kitchen space. Standard traditional hotel rooms (bed and bathroom without kitchen facilities) are not present, as all units are extended-stay suites equipped with full in-room kitchens.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not offer suites with separate bedrooms and living rooms. All accommodations at this property are **studio-style suites**, meaning the bed, sitting/living area, and kitchenette share one open-concept room. The room types at this location include: * **Studio Suite** (1 Queen bed) * **Studio Suite** (2 Queen beds) * **Deluxe Studio Suite** (1 Queen or 2 Queen beds with a pull-out sleeper sofa) While the deluxe studio suites include a sofa bed area for extra seating and sleeping space, there is no dividing wall or door separating it from the bedroom area. If you need a fully enclosed, separate one- or two-bedroom suite, you would need to look at traditional all-suite hotels nearby (such as Homewood Suites or Residence Inn in the Innsbrook/Glen Allen area).

Q: Do the accessible rooms have roll-in showers at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, but not in all of them.** At **Extended Stay America Select Suites - Richmond - Innsbrook**, the hotel offers two different bathroom configurations across its accessible rooms: * **Accessible rooms with roll-in showers** * **Accessible rooms with accessible bathtubs** (equipped with grab bars and transfer features) When booking your reservation, ensure you explicitly select the **“Mobility Accessible with Roll-In Shower”** room type rather than the "Accessible with Tub" option. It is also recommended to call the property directly at (804) 747-8898 to confirm that a roll-in shower room is locked in for your stay.

Q: Do the rooms have Juliet balconies at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, the rooms at Extended Stay America Select Suites – Richmond – Innsbrook do not have Juliet balconies. The property is a standard economy extended-stay hotel where the studio suites feature standard sealed or partially opening exterior windows, but no balconies, patios, or Juliet balconies.

Q: Do the rooms have oceanfront or direct-view balconies at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No.** **Extended Stay America Select Suites - Richmond - Innsbrook** does not have oceanfront or direct-view balconies. * **Location:** The hotel is located in an inland suburban corporate office park (Innsbrook in Glen Allen/Henrico County, near Richmond, Virginia), roughly 100 miles away from the Atlantic Ocean. * **Room Features:** Rooms at this property are standard enclosed extended-stay studio suites and do not feature private balconies.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At the **Extended Stay America Select Suites - Richmond - Innsbrook** (10060 W. Broad St., Glen Allen, VA), it depends on the room type: * **Studio & Deluxe Suites (Majority of Rooms):** **No.** These are open-concept studio layouts. The sleeping area, kitchenette, and living/work spaces are all in one continuous, open room with no interior partition walls, privacy dividers, or sliding doors between them (only the bathroom is enclosed by a standard hinged door). * **1-Bedroom Suites:** **Yes (permanent walls/doors, not sliding panels).** For their designated 1-bedroom suite layouts, there is an actual wall and interior doorway physically separating the private bedroom area from the separate living and kitchen area. If you are looking specifically for separated living and sleeping zones, make sure to book the **1-Bedroom Suite** rather than any of the **Studio** or **Deluxe Studio** configurations.

Q: Do the rooms have separate living areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, most rooms do not have a separate living room.** The majority of accommodations at Extended Stay America Select Suites - Richmond - Innsbrook are open-plan **studio suites** (such as Standard and Deluxe Studios). In these layouts, the bed, workspace/seating area (or sleeper sofa), and kitchenette all share a single room. However, the property does occasionally offer **1-Bedroom Suites** that feature a bedroom walled off from the main living/kitchen area. If having a completely separate living room is essential, you will need to specifically check for and book a **1-Bedroom Suite** layout rather than a standard or deluxe studio.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Exact measurements for closet interiors are not publicly published by Extended Stay America for the **Extended Stay America Select Suites – Richmond – Innsbrook** location. However, the typical closet setup for this property and brand includes: * **Closet Style:** An open-alcove style closet or a standard-depth shallow reach-in closet (typically without full closing doors or with standard sliding/bifold doors depending on room type) situated near the entryway or bathroom vanity area. * **Estimated Dimensions:** * **Width:** Roughly **30 to 48 inches (2.5 to 4 feet)** across. * **Depth:** Approximately **20 to 24 inches** (standard hanger depth). * **Height:** Full room clearance (floor to ceiling, typically 8 feet). * **Available Hanging Space:** * A single metal hanging rod that spans the width of the alcove (providing about **2.5 to 4 linear feet of hanging space**). * A top wire or laminate shelf above the rod intended for folded clothes, luggage, or extra bedding. * Floor space beneath the hanging area suitable for shoes or a carry-on suitcase. * A limited starter set of hangers (usually 4 to 8 standard or anti-theft hangers; guests planning longer stays frequently bring extra hangers). If you require precise measurements for special wardrobe needs or medical equipment storage, contact the property's front desk directly at **(804) 747-8898**.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Extended Stay America Select Suites – Richmond – Innsbrook does **not have an official limit or defined maximum capacity for luggage storage** in its standard rooms. Like most extended-stay hotels, you are permitted to bring as much personal luggage and belongings as can safely and reasonably fit within your suite. A standard studio room at this property is approximately **300 square feet** and includes a closet/hanging area, dresser drawers, and living floor space. A few practical guidelines to keep in mind: * **Safety & Egress:** Personal belongings must not block doorways, heating/cooling units, or fire exits, nor violate local fire and safety codes. * **Front Desk Luggage Storage:** "Select Suites" is an economy tier within the Extended Stay America brand with limited front desk hours, and the property generally **does not offer separate bellhop or dedicated front-desk luggage storage rooms**. If you are planning to travel with an unusually large volume of cargo, commercial equipment, or bulk storage bins, it is best to contact the front desk directly at **(804) 747-8898** prior to arrival to confirm accommodations.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have an ATM on site?

A: **No, Extended Stay America Select Suites – Richmond – Innsbrook does not have an ATM on site.** The property operates as a budget extended-stay hotel with limited amenities (such as full in-suite kitchens, guest laundry, vending machines, and a fitness room). However, because the hotel is located along a major commercial strip (West Broad Street in Glen Allen/Innsbrook), several bank branches, gas stations, and convenience stores with ATMs are available nearby.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer coworking or lounge spaces for guests?

A: **No**, the Extended Stay America Select Suites – Richmond – Innsbrook does not feature a dedicated coworking space or communal guest lounge. As a budget-oriented, extended-stay property under the "Select Suites" tier, common areas are kept minimal (typically limited to a basic check-in lobby, a guest laundry room, and a fitness center). If you need to work during your stay, the property offers: * **In-room work setups:** Guest suites come equipped with a dedicated desk/workspace, desk chair, and free Wi-Fi. * **Meeting room:** The property does list an on-site meeting room (availability and rental fees apply through the front desk). If you require an open coworking space or casual lounge area to work outside your room, you would need to visit nearby coffee shops or commercial coworking spaces in the Innsbrook/Glen Allen area.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer yoga classes or wellness activities?

A: **No**, Extended Stay America Select Suites - Richmond - Innsbrook does not offer yoga classes or wellness activities. As a budget, extended-stay hotel focused on self-catering and practical accommodations, its amenities are limited primarily to in-room kitchens, free Wi-Fi, laundry facilities, and a basic on-site fitness room. If you are looking for yoga or wellness classes during your stay, you will need to look into nearby studios or fitness centers in the surrounding Glen Allen/Innsbrook and Short Pump areas.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook support mobile key or digital check-in?

A: **No**, Extended Stay America Select Suites – Richmond – Innsbrook does **not** support mobile room keys or a bypass-the-desk digital check-in. * **Check-In:** Guests must check in in person at the front desk. Extended Stay America requires you to present a valid government-issued photo ID and a matching physical payment card (or security deposit) to verify identity and register. * **Room Access:** The property uses traditional physical keycards rather than smartphone/app-based mobile keys. Extended Stay America’s mobile app is strictly intended for booking, managing reservations, and accessing perks—not for digital keys or unlocking doors. *Tip:* Because Extended Stay America Select Suites properties have specific front desk operating hours, it is best to contact the hotel directly in advance if you anticipate arriving late in the evening to arrange key pickup.

Q: Is there a meditation or relaxation room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, there is no dedicated meditation or relaxation room at Extended Stay America Select Suites - Richmond - Innsbrook. As a budget-friendly, extended-stay hotel, its shared facilities are limited to standard essentials, including a small fitness center, guest laundry facilities, and a meeting room. Guests looking for quiet spaces typically use their private suites, or visit nearby outdoor green spaces such as Maymont or the Lewis Ginter Botanical Garden.

Q: Is Wi-Fi free at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, Wi-Fi is free at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: Are cats allowed at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, pets are allowed at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: Are children allowed in all hotel areas at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook**, children are welcome as registered guests, but they are **not permitted in all hotel areas without restrictions**: * **Fitness Center / Exercise Room:** In accordance with standard hotel safety and liability regulations, minors and young children are typically not allowed in the fitness room unless accompanied by an adult, and young children are prohibited from using the exercise equipment. * **Guest Laundry & Common Areas:** Children are permitted in public areas (lobby, hallways, self-service laundry rooms) but must be under adult supervision at all times. * **Guest Rooms:** Children aged 17 and under are welcome to stay in guest suites with a parent or adult guardian (and stay free under standard brand policies within room occupancy limits). * **Check-In:** Unaccompanied minors cannot check in or book rooms independently; check-in requires a guest who is at least 18 (or 21, depending on specific local policy) with valid ID and payment. If you plan to use specific on-site amenities during your stay, you can confirm any exact age minimums directly with the front desk.

Q: Are dogs allowed at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, pets are allowed at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: Are pets allowed in all rooms at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America properties designate specific **pet-friendly rooms** to accommodate guests traveling with animals, keeping others allergen-free. Key details to keep in mind regarding their pet policy: * **Advance Request:** You should notify the hotel in advance or book a designated pet-friendly room to ensure availability. * **Pet Limit:** A maximum of two pets (dogs and cats) are allowed per suite. * **Size Restrictions:** Pets must generally be no taller or longer than 36 inches (or up to 50 lbs); larger pets or more than two animals require property manager approval. * **Fees:** A non-refundable pet cleaning fee applies (typically up to $25 + tax per pet/night for the first 6 nights, and up to $15 + tax per pet/night thereafter). * **Service Animals:** Legitimate service animals are permitted throughout the hotel in accordance with the ADA and are exempt from pet fees.

Q: Are taxes included in the room rate at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **No**, taxes are generally **not included** in the base nightly or weekly room rate at **Extended Stay America Select Suites - Richmond - Innsbrook**. * **Booking Quote:** Advertised room rates exclude applicable local, county, and state lodging taxes, which are calculated and added to your subtotal at the checkout/reservation stage. * **Long-Term Stay Exception:** Depending on local (Henrico County/Virginia) tax regulations, guests staying for an extended continuous period (usually 30 or 90 consecutive days or more) may qualify for tax-exempt status or tax rebates on lodging. If you are planning an extended monthly stay, contact the property directly to verify local tax-exemption thresholds.

Q: Are there additional fees I should know about at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook**, several optional, incidental, or policy-related fees may apply to your stay: ### 1. **Security / Incidental Deposit** * **Hold at Check-In:** A refundable deposit/authorization hold of up to **$250** is typically required on a major credit or debit card at check-in. This is released after checkout, provided there is no room damage or unpaid incidentals. ### 2. **Pet Fees** * **Nightly Charge:** Up to **$25 (+ tax) per pet, per day** for the first 6 nights, and **$15 (+ tax) per pet, per day** thereafter. * **Policy Limits:** Up to 2 pets per room (dogs or cats only; height/length restrictions typically apply). Service animals are exempt. ### 3. **Housekeeping & Linen Fees** * **Select Suites Schedule:** Full cleaning is generally provided on a bi-weekly basis (every 14 days) for longer stays. * **Additional Housekeeping:** Daily or on-demand full cleaning can be requested for an **extra fee**. * **Towel & Linen Exchange:** Exchanging towels or bed linens between scheduled cleanings incurs a **small linen exchange fee**. ### 4. **Kitchenware / Cookware Kits** * Unlike the standard *Extended Stay America Suites* tier, the *Select Suites* tier may not include pots, pans, plates, or utensils in the room by default; cookware/dishware sets may need to be **purchased or rented** at the front desk. ### 5. **Check-In & Check-Out Adjustments** * **Early Check-In Fee:** Subject to availability and carries a fee if you arrive ahead of the standard 3:00 PM check-in. * **Late Check-Out Fee:** Checking out after 11:00 AM incurs a fee of **$10 per hour** (up to $50 until 4:00 PM). Checkouts after 4:00 PM result in a charge for an additional full night's stay. ### 6. **Other Incidentals & Penalties** * **Smoking Fee:** Up to **$250** per violation for smoking in non-smoking rooms. * **Wi-Fi Upgrades:** Basic Wi-Fi is free, but high-speed streaming upgrades may carry an additional cost. * **On-Site Laundry:** Guest laundry machines operate on coins or mobile payment. * **Phone Calls:** Direct-dial outgoing local or long-distance calls from the in-room telephone carry per-call charges. *(Note: Standard self-parking and basic Wi-Fi are **free** at this location.)*

Q: Are there any size restrictions for pets at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Yes, the **Extended Stay America Select Suites - Richmond - Innsbrook** has specific size and pet restrictions: * **Physical Dimensions:** Pets can be **no longer than 36 inches** and **no taller than 36 inches**. * **Weight Limit:** Pets are generally restricted to **up to 50 lbs**. * **Pet Limit:** A maximum of **2 pets** (dogs or cats) are permitted per suite. *Note:* Pets exceeding these dimensions/weight limits, or requests for more than two pets, may be considered only with **prior approval from the property manager**. If your pet is close to or over the limit, it is recommended to contact the front desk directly before booking.

Q: Are there non-refundable rates at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, non-refundable rates are available** at Extended Stay America Select Suites – Richmond – Innsbrook. When booking, you will typically see two categories of rates: 1. **Advance Purchase / Prepaid Rates:** These are discounted, non-refundable rates. Under Extended Stay America's brand policy, Advance Purchase rates require full prepayment and are non-cancellable/non-refundable (outside of an initial 24-hour grace window from booking, provided you booked direct). Third-party booking sites (Expedia, Hotels.com, Booking.com, etc.) also frequently offer lower, strictly non-refundable options for this property. 2. **Flexible / Standard Rates:** These rates allow free cancellation up until a specified deadline (usually between 24 hours prior to check-in or by 6:00 PM local hotel time). Always check the cancellation policy listed next to each specific room rate before completing your reservation to ensure you are selecting the level of flexibility you need.

Q: Are there refundable room rates available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, refundable room rates are available** at Extended Stay America Select Suites - Richmond - Innsbrook. However, whether a rate is refundable depends on the specific rate option selected at booking: * **Flexible / Standard Rates:** Standard flexible rates offer free cancellation and a full refund if canceled before the hotel's specified cancellation deadline (often by 6:00 PM local time on the day of arrival, or up to 24–48 hours prior depending on the platform). * **Advance Purchase Rates:** Discounted prepay rates are typically non-refundable (cancellable only within the first 24 hours after booking). * **Third-Party Bookings (Expedia, Hotels.com, Booking.com):** These platforms display both "Free Cancellation / Fully Refundable" and "Non-Refundable" options. When booking, select the **Flexible** or **Free Cancellation** option and verify the exact cancellation deadline outlined for your chosen travel dates.

Q: Can I leave my pet unattended in the room at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, but with specific conditions.** Extended Stay America allows pets to be left unattended in the guest room, provided you follow these rules and guidelines: * **Must be crated/contained:** If you leave your pet unattended, they must be safely confined in a crate or carrier. This prevents property damage, ensures your pet does not escape, and protects hotel staff who may need to enter the room for maintenance or emergencies. * **No noise or disturbances:** Your pet cannot cause a disturbance. Excessive barking, whining, or noise can lead to complaints from neighboring rooms, which may require you to return immediately or risk being asked to find alternative accommodations. * **Housekeeping coordination:** Extended Stay America staff will not enter to service the room if an unattended pet is loose. You should coordinate housekeeping times with the front desk or ensure the pet is crated during cleaning visits. **General Property Pet Rules to Keep in Mind:** * **Limit:** Up to two pets per suite. * **Size Restrictions:** Standard policy limits pets to no more than 36 inches long and 36 inches tall (larger pets require manager approval). * **Fees:** Pet fees typically range up to $25 (+ tax) per pet, per day for the first six nights, and a reduced daily rate thereafter. *(Tip: It is always a good practice to notify the front desk when you step out and leave a working cell phone number so they can reach you immediately if your pet becomes vocal or distressed.)*

Q: Do I have to pay the full amount upfront at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Whether you have to pay the full amount upfront depends on the **length of your stay** and the **rate type** you choose: ### 1. Short Stays (Nightly Rate) * **Yes.** If you are booking for fewer than 7 nights, you are charged the **nightly rate**, and the policy requires payment for the **entire stay upfront at check-in**. ### 2. Long Stays (Weekly or Monthly Rate) * **No, not the entire stay.** If you book for a week or longer (7+ nights): * You are only required to pay for the **first week upfront at check-in**. * For stays longer than 7 days, payments are charged **week by week in advance** rather than demanding the entire month or duration upfront. ### 3. Prepaid / "Advance Purchase" Rates * **Yes.** If you select a non-refundable "Advance Purchase" rate online, you will be charged the **full stay amount at the time of booking**. --- ### Additional Upfront Costs to Keep in Mind: * **Incidental Deposit:** You will be required to provide a credit/debit card for an authorization hold or security deposit (typically **up to $250**), which is refunded/released after check-out assuming no damages or extra charges. * **Pet Fees:** If you are bringing a pet, pet fees (standardly around $25/night, subject to weekly maximum caps) are also assessed upfront.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook accept debit cards?

A: **Yes, but with strict conditions.** * **Debit cards with major credit network logos** (Visa, Mastercard, Discover, or American Express) can generally be used for payment. * **For check-in / short stays (fewer than 7 nights):** Extended Stay America's standard policy specifies that a valid **credit card** (not cash) is required to check in and guarantee the room. * **Incidental Hold / Deposit:** If you use a debit card at check-in or for the security deposit, the hotel will place an authorization hold (typically up to **$250**) for incidentals. Unlike on a credit card, this hold **temporarily freezes actual funds in your bank account**, and it usually takes **5 to 14 business days** after checkout for your bank to release the remaining balance back to your account. * **Prepaid cards** are generally not accepted at check-in. Because individual franchise locations can enforce specific restrictions regarding debit cards at check-in, it is recommended to call the Richmond - Innsbrook front desk directly at **(804) 747-8898** prior to arrival to confirm their exact check-in policy for debit cards.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook allow same-day check-in?

A: **Yes**, Extended Stay America Select Suites – Richmond – Innsbrook allows same-day check-in, provided they have available rooms. Important details regarding same-day check-in at this property: * **Standard Check-in Time:** Check-in begins at **3:00 PM** local time. Early check-in may be available depending on room readiness, but it is subject to availability and may incur an extra fee. * **Front Desk / Arrival Window:** The front desk has designated hours (typically closing around 10:00 PM or midnight). If you book on the same day and expect to arrive late in the evening or after midnight, be sure to contact the property directly so they can hold the room and make late check-in arrangements for you. * **Requirements at Check-in:** You will need a valid government-issued photo ID and a matching credit/debit card for payment and the required incidental deposit. *Tip: Because walk-in availability can be unpredictable, it is best to book through the website/app or call the front desk directly before heading over.*

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook have any restrictions on the number of pets allowed per room?

A: Yes, **Extended Stay America Select Suites - Richmond - Innsbrook** allows a **maximum of two pets per suite**. Key details of their pet policy include: * **Pet Limit:** Up to 2 pets per room. Bringing more than two pets requires prior approval from the property manager. * **Size/Dimension Limits:** Pets must be no longer than 36 inches and no taller than 36 inches (larger animals also require property manager approval). * **Pet Fees:** Non-refundable fee of up to $25 (+ tax) per pet, per day for the first 6 nights, and up to $15 (+ tax) per pet, per day thereafter. Service animals are exempt.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook offer pet amenities like beds or bowls?

A: We do allow pets at Extended Stay America Select Suites - Richmond - Innsbrook. However, pet amenities such as beds or bowls are not available.

Q: Does Extended Stay America Select Suites - Richmond - Innsbrook require a deposit when booking?

A: **When booking online or over the phone:** * **Standard / Flexible bookings:** Generally, **no upfront deposit is charged at the time of booking**. A valid credit card is required to guarantee and hold the reservation, and payment is collected when you arrive. * **Prepaid / Non-refundable or special extended rates:** If you choose a non-refundable rate (Advance Purchase) or an Extended Plus Program (EPP) rate, you may be charged immediately or require a non-refundable deposit upon booking. --- **At Check-In (What to Expect):** Even if no deposit is charged upfront, the hotel requires financial holds when you arrive: 1. **Advance Room Payment:** Extended Stay America properties require room and tax to be paid in advance (the full stay for short stays, or weekly for long stays). 2. **Incidental / Security Deposit:** At check-in, the hotel places an **incidental hold/deposit of up to $250** on a card (or cash where permitted). This is not a fee; it is released after check-out, provided there is no room damage or unpaid incidental charges.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The cancellation deadline depends on the specific rate type and channel used to book: * **Standard / Flexible Rates:** Cancellation must typically occur **by 6:00 PM local hotel time (Eastern Time) on the day of arrival** to avoid penalties. If canceled after 6:00 PM or in the event of a no-show, you will usually be charged a fee equal to the first night's room rate plus tax. * **Advance Purchase (Prepaid / Non-Refundable) Rates:** These bookings generally can only be canceled within **24 hours of making the reservation**. Canceling after the initial 24-hour window results in the forfeiture of the entire prepayment. * **Extended Plus Program (EPP) Rates:** Can only be canceled within **24 hours of booking**; canceling after that forfeits a nonrefundable deposit equivalent to 3 nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Cancellation policies vary by rate (some require notice 24 to 72 hours prior to arrival). Always check the **exact cancellation deadline stated on your confirmation email** or contact the hotel directly at *(804) 747-0840* to verify the terms for your specific reservation.

Q: How late can I cancel without being charged at Extended Stay America Select Suites - Richmond - Innsbrook?

A: The cancellation deadline depends on the type of rate you booked: * **Standard / Flexible Rates:** You can cancel penalty-free up until **6:00 PM local hotel time (Eastern Time) on the day of arrival**. If canceled after 6:00 PM, or in the event of a no-show, you will typically be charged a fee equal to the first night’s stay plus tax. * **Advance Purchase (Non-Refundable) Rates:** These must be canceled **within 24 hours of booking**. After that 24-hour window, the entire prepayment is non-refundable. * **Extended Plus Program (EPP) Rates:** These must be canceled **within 24 hours of booking**; canceling later forfeits the required 3-night deposit. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The deadline will match the cancellation window listed on your booking confirmation (often 24 to 72 hours prior to check-in).

Q: How much is the refundable pet deposit at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites – Richmond – Innsbrook** does not charge a separate *refundable pet deposit*. Instead, the hotel charges a **non-refundable pet cleaning fee**: * **$25 (+ tax) per pet, per day** for the first 6 nights. * **Up to $15 (+ tax) per pet, per day** for each day thereafter. *(Note: Extended Stay America properties do hold a standard **general incidental/security deposit of up to $250** at check-in on a credit or debit card, which is refundable after check-out assuming no damage or unpaid fees).*

Q: How much is the security deposit at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook**, the hotel requires an initial security/incidental deposit of **up to $250** upon check-in. Key details regarding the deposit: * **Payment / Hold:** It is typically placed as an authorization hold on a credit or debit card. * **Refund Timeline:** Provided there are no room damages or incidental charges, credit and debit card holds are released after check-out and usually return to your account within **5 to 14 business days** (depending on your bank). If paid in cash, refunds over $100 may be issued by check and mailed within 14 days. * **Pets:** If you are traveling with pets, separate non-refundable pet fees apply rather than an additional pet deposit. *(Note: Exact hold amounts can sometimes vary depending on the length of your stay or method of payment; you can contact the front desk directly at (804) 747-8898 to confirm the exact hold for your specific reservation.)*

Q: Is a security deposit required at check-in at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, an incidental/security deposit may be required at check-in.** According to the hotel’s policies: * **Deposit Amount:** Guests may be required to place a deposit of **up to $250** for incidental charges at check-in. * **Payment/Hold Method:** This is typically placed as a hold on a valid credit card or debit card. * **Refund/Release:** The deposit (or remaining balance after any incidental charges/damages) is released or returned after check-out. Credit and debit card authorization holds generally take 5 to 14 business days to clear depending on your financial institution. *(Note: Exact hold amounts can sometimes depend on the length of your stay or local front-desk policies, so you can call the property directly to confirm the exact dollar amount that will be held for your booking.)*

Q: Is early check-in allowed at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **additional fee**. Standard check-in begins at **3:00 PM**. According to Extended Stay America's policy: * **Between 7:00 AM and 12:00 PM / before 3:00 PM:** Early check-in is usually charged on an hourly basis (typically around **$10 per hour** plus tax) depending on how early the room is available. * **Prior to 7:00 AM:** You may be charged the full previous night's room rate plus tax (minimum of $50). Because early access depends entirely on whether a cleaned room is ready, it is strongly recommended that you contact the front desk at the Richmond - Innsbrook location on the day of arrival (or the evening before) to check availability and request early arrival.

Q: Is Extended Stay America Select Suites - Richmond - Innsbrook pet-friendly?

A: Yes, Extended Stay America Select Suites - Richmond - Innsbrook is pet-friendly.

Q: Is late check-out available at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, late check-out is available**, but it is **subject to availability** and typically incurs an **additional fee**. Key details regarding check-out policies for this property: * **Standard Check-Out Time:** 11:00 AM. * **Fee Structure:** Extended Stay America properties generally charge a late check-out fee of **$10.00 per hour** (plus applicable tax) up to a maximum fee of $50.00 until 4:00 PM. Departures after 4:00 PM are charged a full day's room rate. * **How to Request:** Because it depends on room availability and housekeeping schedules, you should contact the front desk on the day of (or evening before) departure to confirm if they can accommodate the request. Note that Select Suites locations often have limited front desk hours.

Q: Is the deposit refundable if I cancel at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Whether your deposit or prepayment is refundable depends on the **type of reservation/deposit** you made: ### 1. Standard / Flexible Reservations * **Before the deadline:** If you booked a standard nightly rate, you generally do not pay an upfront room deposit. However, standard reservations must usually be canceled before the hotel's cutoff time (typically **6:00 p.m. local hotel time on the day of arrival**, or 24–48 hours prior depending on the rate). If canceled within that window, there is no penalty. * **After the deadline (Late / No-show):** If you cancel past the deadline or do not show up, your card will typically be charged a fee equal to the **first night’s stay plus tax**. ### 2. Advance Purchase (AP) / Non-Refundable Rates * Full prepayment is required at the time of booking. * **Refundability:** You can typically cancel for a full refund **only within 24 hours of making the booking**. * Canceling **after 24 hours** forfeits the entire advance payment. ### 3. Extended Plus Program (EPP) / Long-Term Stays * These reservations typically require a deposit equal to **three (3) nights’ room rate plus tax**. * **Refundability:** The deposit is refundable only if canceled **within 24 hours of booking**. Canceling after that 24-hour window means the 3-night deposit is **nonrefundable and forfeited**. ### 4. Incidental Deposit (Collected at Check-in) * If you are referring to the security/incidental deposit (up to $250) taken at the front desk: this is only collected **upon check-in**. If you cancel before checking in, this deposit is not charged. --- ### What to Do Next: * **Check your confirmation email:** Your specific cancellation window, non-refundable clauses, and deposit terms will be explicitly stated there. * **Booked through a third party (Expedia, Booking.com, etc.)?** You must cancel directly through that platform, as their terms and cancellation rules apply. * **To cancel directly:** You can manage the reservation online via the [Extended Stay America website](https://www.extendedstayamerica.com) or call the hotel directly to confirm your status before canceling.

Q: Is the pet fee charged per night or per stay at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook**, the pet fee is charged **per night (per day)**, not a flat fee per stay. The pricing structure is: * **$25 (+ tax) per pet, per night** for the first 6 nights. * **$15 (+ tax) per pet, per night** for each day thereafter for longer stays. *(Note: Maximum of 2 pets per suite; service animals are exempt from these fees).*

Q: Is there a designated pet area or pet park at Extended Stay America Select Suites - Richmond - Innsbrook?

A: A designated pet area or pet park is not available at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: Is there a fee for early check-in at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Yes, there is a fee for early check-in**, and accommodation is subject to room availability. Standard check-in begins at **3:00 PM**. The fee structure operates as follows: * **Between 7:00 AM and 12:00 PM:** **$10.00 per hour** (plus applicable taxes). * **Prior to 7:00 AM:** You will be charged the **full previous day's room rate and tax** (at the Best Available Rate, with a minimum charge of **$50.00**). *(Note: If you anticipate arriving before 3:00 PM, it is recommended to call the property directly at (804) 747-8898 on your arrival date to confirm if a room is clean and ready.)*

Q: Is there a fee to change my reservation dates at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites – Richmond – Innsbrook**, whether you are charged to change your dates depends entirely on **how and what rate** you booked: 1. **Standard / Flexible Rates (Direct Bookings):** * **No modification fee:** There is generally no flat change penalty if you booked a standard rate and make the change before the hotel's cancellation deadline (typically by 6:00 p.m. local time on the day of arrival, or 24–48 hours prior depending on the specific booking terms). * **Rate adjustments apply:** Your nightly room rate may change based on the current rates, day of the week, or seasonality of the new dates. * **Length-of-stay discounts:** If you booked a weekly (7+ nights) or monthly (30+ nights) discounted rate and shorten your stay below the required minimum nights, your rate per night will automatically adjust higher to the standard nightly rate. 2. **Advance Purchase / Prepaid / Non-Refundable Rates:** * These discounted rates are typically **non-modifiable and non-refundable** after the initial 24-hour grace period following booking. Changing dates may not be permitted, or doing so could require forfeiting your prepayment. 3. **Third-Party Bookings (Expedia, Booking.com, Priceline, etc.):** * If you booked through an online travel agency, the hotel cannot modify your dates directly. You must request the change through the third-party site, subject to their specific change fees and policies. **Recommendation:** Check the rate terms in your confirmation email. To modify your dates directly, log in to your reservation on the [Extended Stay America website](https://www.extendedstayamerica.com) under "Modify/Cancel Reservation" or call the front desk at the Richmond - Innsbrook location to confirm availability and any rate difference.

Q: Is there a pet weight restriction at Extended Stay America Select Suites - Richmond - Innsbrook?

A: **Extended Stay America Select Suites - Richmond - Innsbrook** does not have a strict weight limit; instead, it enforces **size dimensions**: * **Size Limits:** Pets must be no longer than **36 inches** and no taller than **36 inches**. * **Exceptions:** Any animal exceeding these size limits (or having more than the allowed maximum of **two pets per suite**) requires prior approval from the property manager. *(Note: Pet fees also apply—typically around $25 per pet, per night for the first six nights, and reduced thereafter.)*

Q: What age do children stay free until at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At **Extended Stay America Select Suites - Richmond - Innsbrook** (following the brand-wide Extended Stay America policy), children **under 17 years old** (ages 0–16) stay free when accompanied by a paying adult/guardian and staying in the same room using existing bedding.

Q: What is the limit for pet weight at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At Extended Stay America Select Suites - Richmond - Innsbrook, the official pet policy does not specify an explicit **weight limit**; instead, it enforces **size restrictions** based on dimensions: * **Size Limit:** Pets can be no longer than **36 inches** and no taller than **36 inches**. * **Pet Limit:** A maximum of **two pets** are permitted per suite. * **Exceptions:** Bringing animals larger than the 36-inch dimensions (or more than two pets) requires advance approval from the property manager. *(Note: While some travel booking sites cite a standard 50 lb guideline for the Extended Stay America brand, the hotel itself regulates eligibility by the 36" x 36" dimension rule).*

Q: What is the pet policy at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Pets are allowed at Extended Stay America Select Suites - Richmond - Innsbrook.

Q: What time is check-in at Extended Stay America Select Suites - Richmond - Innsbrook?

A: Check-in at **Extended Stay America Select Suites - Richmond - Innsbrook** begins at **3:00 PM**. *(Check-out is at 11:00 AM. If you expect to arrive late, it is recommended to notify the front desk in advance, as the property has limited front desk hours).*

Q: When is the deposit refunded at Extended Stay America Select Suites - Richmond - Innsbrook?

A: At Extended Stay America Select Suites - Richmond - Innsbrook, the security/incidental deposit is released **upon check-out**, provided the room passes a routine damage and cleanliness inspection. The actual time it takes for the funds to return depends on your original payment method: * **Credit or Debit Card Hold:** The hold is released by the hotel upon departure, but it typically takes **5 to 14 business days** to drop off or reflect in your account, depending on your bank or card issuer. * **Cash Deposit:** If you provided an authorized cash deposit, it is typically returned in cash at the front desk upon check-out after room inspection; if a cash refund exceeds $100, the hotel network policy notes it may be issued via a mailed check within **14 days** of departure. *(Note: Standard check-out time is 11:00 AM. If you used a debit card and need the hold released quickly, contact your bank directly after checking out to expedite the pending pre-authorization.)*