Extended Stay America Select Suites - Chicago - Naperville - West

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer audio-visual equipment?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does not offer audio-visual equipment. This property is a budget extended-stay hotel focused on self-catering accommodations (studio suites with kitchens, Wi-Fi, and laundry facilities). It does not have dedicated conference/meeting rooms, event spaces, or on-site A/V rental services.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer meeting rooms or conference facilities?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does not offer meeting rooms or conference facilities. As an economy, extended-stay property, its amenities are focused on long-term lodging essentials—such as in-room kitchens, workspaces, guest laundry facilities, and free Wi-Fi. If you need event space or meeting rooms, you will need to look at nearby full-service hotels or dedicated conference venues in the Naperville area.

Q: Are attractions open year-round at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** is a budget extended-stay lodging property and **does not have on-site tourist attractions, theme parks, or recreation centers**. The hotel itself is open year-round for guests, and standard guest amenities (such as Wi-Fi and guest laundry facilities) operate year-round. If you are referring to **nearby attractions in the Naperville area**, their schedules depend on the specific site: * **Open Year-Round:** * **Naperville Riverwalk:** The paved public pathways along the DuPage River are open daily throughout the year (though weather conditions vary in winter). * **Downtown Naperville:** Shops, dining, and entertainment venues operate year-round. * **DuPage Children's Museum:** Open indoors year-round (except major holidays and maintenance closures). * **Seasonal:** * **Centennial Beach:** A seasonal outdoor swimming facility open only during late spring and summer. * **Naper Settlement:** While some buildings/grounds host special winter events, regular outdoor historic village programming is predominantly active from spring through autumn.

Q: Are there special rates for holiday weekends at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not offer a fixed, permanent "holiday weekend rate." Instead, holiday weekend pricing and savings depend on dynamic demand and current promotional offerings: 1. **Dynamic Holiday Pricing:** * Like most hotels, base room rates fluctuate based on occupancy and seasonality. During peak holiday weekends (e.g., Memorial Day, Labor Day, 4th of July), prices can rise due to higher area demand. 2. **Brand-Wide Holiday Sales & Promo Codes:** * Extended Stay America frequently runs seasonal and holiday promotions across its locations (such as Thanksgiving specials, holiday flash sales, or seasonal discount codes like *DASH5*, *TODAY*, or *WKEND*). * These promo codes often provide tiered discounts (often ranging from 10% off short stays up to 40%–60% off weekly or longer bookings). 3. **Standard Discounts Applicable on Holidays:** * Unless specific blackout dates apply, guests can typically apply year-round discounts during holiday weekends: * **Extended Perks Rewards:** Members receive immediate booking discounts and flash offers. * **AAA / Auto Club & Senior Discounts**. * **Military and Government Rates**. * **Length-of-Stay Discounts:** The brand's core discount model lowers the nightly rate substantially for stays lasting 7+ nights or 30+ nights. ### How to Check for Deals: * Visit the [Extended Stay America website](https://www.extendedstayamerica.com) and check their **Special Offers / Deals** section before booking. * Enter your specific holiday dates to view current rates and apply promo codes, or call the front desk directly to inquire about specific local event pricing or availability.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer off-season discounts?

A: **Yes, in two main ways:** 1. **Lower Seasonal / Low-Season Base Rates:** Like most suburban Chicago hotels, this property uses dynamic pricing. Rates drop noticeably during the Chicago area’s off-season (typically late fall through early spring, especially around **November through March**), where average nightly rates can be significantly lower than during peak summer travel periods. 2. **Chainwide Seasonal Sales & Promotions:** Extended Stay America frequently runs official seasonal discounts that apply to this location, including **Fall Flash Sales**, **Holiday Savings** (such as winter discount promo codes), and seasonal promo sales for **Extended Perks** members. ### How to get the best off-season rate: * **Check the Official Site (ESA.com):** Look under their *Special Offers / Deals* page for active seasonal promo codes (e.g., fall/winter sales). * **Join Extended Perks:** ESA’s loyalty program offers members-only seasonal promotions and an instant discount on bookings. * **Book Weekly or Monthly:** Extended Stay America applies automatic length-of-stay discounts if you are staying 7+ or 30+ nights, which stack effectively during cheaper off-season months. * **Target Off-Peak Days:** Room pricing at this Naperville location is generally lowest for check-ins on **Sundays and Mondays**.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer special Christmas packages?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer curated Christmas packages (such as holiday meal bundles, festive decor packages, or seasonal resort experiences). As a budget, extended-stay property focusing on basic accommodations and self-catering studio suites (with in-room kitchens), they do not provide luxury holiday programming or event packages. However, you can typically take advantage of **brand-wide holiday discounts and promotions**: * **Corporate Holiday Promo Codes:** Extended Stay America frequently runs seasonal promotions (such as their winter/holiday sales, e.g., "Dashing Through the Savings") offering discounted room rates. * **Standard Discounts:** Guests can apply AAA, senior, military, or Extended Perks loyalty discounts to stays over the Christmas holiday. * **Long-Term/Extended Stay Rates:** Reduced rates automatically apply if you are booking for consecutive weeks through the holiday season. If you are looking to book around Christmas, check the **Deals/Special Offers** page on the [Extended Stay America official website](https://www.extendedstayamerica.com) or call the hotel directly to see which current promotional codes can be applied to your stay.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer summer packages?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not offer resort-style vacation packages (such as bundled attraction tickets, dining credits, or curated summer getaway itineraries). As an economy extended-stay property, its pricing model focuses purely on lodging, with room suites featuring full kitchens, free Wi-Fi, and self-laundry facilities. However, the property participates in **Extended Stay America's brand-wide summer discounts and seasonal promotions**, which can include: * **Seasonal/Summer Sales & Promo Codes:** Extended Stay America regularly runs summer flash sales and seasonal discount codes offering percentage-based savings off the daily rate. * **Length-of-Stay Discounts:** Tiered weekly and monthly rates that reduce the average nightly price the longer you stay (ideal for summer-long stays or extended travel). * **Extended Perks / Member Deals:** Members of the free *Extended Perks* rewards program receive exclusive discounts, member-only rate codes, and seasonal offers applicable during summer months. * **Standard Affinity Discounts:** Ongoing discounts for AAA/Auto Club members, seniors, and government/military travelers. To check whether a specific summer rate promo is active for your dates, visit the **Special Offers** section on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or contact the hotel directly before booking.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer Valentine’s Day packages?

A: **No, Extended Stay America Select Suites – Chicago – Naperville – West does not offer Valentine’s Day or romance packages.** This hotel operates as a budget-oriented, extended-stay property focusing on practical essentials (such as in-room kitchens, free Wi-Fi, and guest laundry) rather than hospitality packages, room service, or romantic perks. If you are looking for Valentine’s Day specials or getaway packages in the Naperville area, full-service and boutique hotels nearby—such as **Hotel Arista** (at CityGate Centre) or **Hotel Indigo Naperville Riverwalk**—frequently offer curated romance and couples' packages.

Q: Is this a quiet property during spring break at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, in terms of partying and tourist crowds, this property is generally quiet during spring break.** Here is what you can expect regarding the noise level and atmosphere: * **Not a Spring Break Destination:** Naperville is a far western Chicago suburb, and this hotel caters primarily to long-term residents, contractors, business travelers, and budget travelers rather than college spring breakers or vacationing party crowds. It does not have party-attracting amenities like a pool, bar, or restaurant. * **General Noise Level:** Most guest reviews characterize the overall atmosphere as quiet and low-key. * **Potential In-House Noise:** While you won't encounter spring break revelry, it is a budget extended-stay property. That means general thin walls, foot traffic in hallways, and noisy wall-unit AC/heaters can occasionally be heard, depending on your immediate neighbors. **Tip:** If sound sensitivity is a top concern, request an **upper-floor room away from the main entrance, stairwells, and elevator** when booking or checking in.

Q: What events does Extended Stay America Select Suites - Chicago - Naperville - West host for New Year’s Eve?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not host any New Year’s Eve events, parties, or celebrations. As a budget, extended-stay lodging brand, the property focuses on basic long-term and short-term accommodations (such as suites with in-room kitchenettes). It does not have event spaces, ballrooms, banquet facilities, restaurants, or on-site entertainment amenities. Guests staying there for New Year's Eve typically look to nearby downtown Naperville (such as local restaurants, lounges, and bars along the Riverwalk) or the broader Chicago area for organized celebrations and countdown parties.

Q: Are there eco-tourism or nature excursions at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer eco-tourism packages, guided nature excursions, or outdoor tour services. It is a budget, self-service extended-stay suburban hotel focused on basic amenities like fully equipped in-room kitchens, free Wi-Fi, and guest laundry facilities. However, if you are looking to explore nature on your own, several parks and forest preserves are located a short drive from the property: * **Blackwell Forest Preserve:** (Approx. 5 miles away) Features miles of hiking and biking trails, Silver Lake for canoeing/kayaking and fishing, and diverse woodland/prairie habitats. * **The Morton Arboretum:** (Approx. 8 miles away in Lisle) A major 1,700-acre living museum featuring thousands of tree species, plant conservation exhibits, walking paths, and tram tours. * **Naperville Riverwalk:** (Approx. 3–4 miles away in downtown Naperville) A popular brick-paved path along the DuPage River featuring parks, bridges, and landscaped outdoor spaces. * **Herron Creek & McDowell Grove Forest Preserves:** Nearby preserves along the West Branch DuPage River that offer serene wooded trails and birdwatching.

Q: Are there food tours arranged through Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, the hotel does not arrange or offer food tours.** **Extended Stay America Select Suites – Chicago – Naperville – West** operates as a budget-oriented, extended-stay property focusing on basic lodging essentials—such as in-room kitchenettes, laundry facilities, and free parking. It does not have an activities desk, concierge, or tour-booking service. If you are looking for a food tour in the area, you would need to book independently through third-party operators or local platforms: * **Downtown Naperville:** Local walking tours (such as the *Naperville Food and Culture Walking Tour* via Viator or seasonal strolls hosted by the Downtown Naperville Alliance) take place about 3–4 miles away in the downtown core. * **Chicago:** Extensive guided neighborhood food tours (e.g., West Loop, Chinatown, Deep-Dish/Pizza tours) operate regularly in the city, which is accessible by car or via the nearby Naperville Metra train station.

Q: Are there proposal or anniversary packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, there are no proposal or anniversary packages** offered at Extended Stay America Select Suites - Chicago - Naperville - West. This property is a budget-friendly, extended-stay hotel focused on practical amenities such as in-room kitchens, self-serve laundry, and basic accommodations. It does not offer concierge services, event planning, or romance/celebration add-ons (such as champagne, flowers, or decorated suites). If you are planning an engagement or anniversary in the Naperville area and want dedicated romance or celebratory packages, consider nearby full-service or boutique hotels, such as **Hotel Arista** (at CityGate Centre) or **The Herrington Inn & Spa** (in nearby Geneva), which regularly offer celebration, spa, and romance packages.

Q: Are there seasonal or holiday events at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not host seasonal or holiday events. It is an economy extended-stay property designed for practical, self-sufficient lodging. The hotel does not have banquet halls, meeting rooms, on-site restaurants, or an activities/events staff. Aside from basic seasonal lobby decorations, the hotel does not organize celebrations, parties, or holiday programs. However, the hotel is located just a short drive from **Downtown Naperville** and nearby community hubs, which host several major seasonal and holiday events throughout the year, such as: * **Naperville Riverwalk Holiday Light Displays** and the annual **Hometown Holidays / Parade of Lights** (November–December) * **Naper Settlement Events** (such as Christkindlmarket/holiday festivities, Halloween events, and summer festivals) * **Independence Day Celebrations** and community fireworks in the Naperville area

Q: Are there VIP or exclusive access experiences at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, there are no VIP, concierge, executive club, or exclusive access experiences at the **Extended Stay America Select Suites – Chicago – Naperville – West**. This property is an economy/budget extended-stay hotel designed for practical, self-sufficient lodging. Its standard features include: * Basic studio suites equipped with kitchenettes (refrigerator, stovetop, microwave) * Self-service amenities, such as on-site guest laundry and vending * Standard inclusions like free parking and basic Wi-Fi * Limited-hour front desk services The property does not feature executive lounges, concierge levels, private club access, or upgraded luxury VIP experiences. The closest thing to an "exclusive" perk is joining the free **Extended Perks** program offered by the brand, which provides standard member discounts and minor regional retail coupons rather than an on-site VIP experience.

Q: Can Extended Stay America Select Suites - Chicago - Naperville - West arrange private excursions?

A: **No.** Extended Stay America Select Suites – Chicago – Naperville – West cannot arrange private excursions. As a budget, self-service extended-stay hotel, it operates with limited amenities—focusing on in-room kitchenettes, self-service laundry, free Wi-Fi, and parking. The property does not have a concierge, tour desk, or guest services capable of organizing private tours or excursions. If you are looking to take private tours in the Naperville or greater Chicago area, you will need to book them directly through independent tour operators or third-party booking platforms.

Q: Can I book kayaking or paddleboarding at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, you cannot book kayaking or paddleboarding at Extended Stay America Select Suites - Chicago - Naperville - West. This hotel is a budget, extended-stay lodging focused on basic accommodations (such as in-room kitchenettes, free Wi-Fi, and self-service laundry). It does not offer concierge services, outdoor recreation gear, water sport rentals, or excursion bookings. If you are looking to kayak or paddleboard in the area, you would need to arrange rentals independently through local outfitters or nearby regional parks that offer water recreation (such as seasonal rentals along the DuPage River or at nearby preserves like Blackwell Forest Preserve).

Q: Can I book tickets for local events through Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer ticketing or concierge services for local events. The *Select Suites* tier operates as a budget, self-service extended-stay hotel. The property features limited front-desk hours, self-service guest laundry, and in-room kitchens, but it does not have a concierge, tour desk, or ticket-booking facility. If you are attending local events in the Naperville or greater Chicago area, you will need to purchase your tickets directly online (via event websites, Ticketmaster, AXS, etc.) or at the respective venue's box office.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West host family movie nights or events?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does not host family movie nights or scheduled social events. The property is a budget-focused, extended-stay hotel designed for independent travelers and long-term guests. Its amenities are primarily functional—including in-room kitchens, flat-screen TVs with cable, self-service laundry, and free Wi-Fi—rather than resort- or community-style recreational programs. Guests looking for movies or entertainment can watch programming in their rooms or visit nearby local entertainment venues, such as the Cinemark movie theater in Cantera or Main Event in neighboring Warrenville.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer curated city itineraries?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer curated city itineraries. As a budget, extended-stay hotel, its services are focused on self-sufficient accommodations. Amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site guest laundry, and basic front-desk assistance. It does not operate a concierge desk or travel-planning services to provide personalized or curated touring itineraries.

Q: Is there live entertainment at night at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, there is no live entertainment at this hotel.** **Extended Stay America Select Suites – Chicago – Naperville – West** is a budget extended-stay property designed for long-term lodging. It does not feature bars, lounges, restaurants, or event venues on-site. If you are looking for night entertainment, you will need to head into nearby **downtown Naperville** or the surrounding area, where you'll find various bars, restaurants, and venues offering live music and nightlife.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer free local transportation?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer free local transportation or shuttle services. The hotel does provide **free on-site self-parking** for guests with their own vehicles, but you will need to rely on a rental car, rideshare services (such as Uber or Lyft), or local taxis for transportation in the area.

Q: Are there any laundry service promotions or discounts at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, there are no promotions or discounts specifically for laundry services** at the Extended Stay America Select Suites - Chicago - Naperville - West (nor across the Extended Stay America brand). ### How Laundry Works at this Hotel: * **Self-Service Facility:** Like other Extended Stay America locations, this property features an on-site, 24/7 guest laundry room rather than a full-service, drop-off laundry or dry-cleaning service. * **Fixed Pricing:** The washers and dryers are coin- or card-operated at standard flat rates per load (typically $2.00 to $3.50 per wash/dry cycle), and hotel promo codes do not apply to machine usage. ### General Discounts Available: While machine laundry usage is not discounted, you can take advantage of room discounts and rewards through: * **Extended Perks Program:** Free to join, offering 10% off new bookings and partner retail/dining discounts. * **Length-of-Stay Discounts:** Tiered lower nightly rates for stays of 7+ or 30+ nights. * **Special Group Rates:** AAA/Auto Club, military/government, and senior rates applied toward the room stay.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer on-site laundry services?

A: **Yes**, Extended Stay America Select Suites - Chicago - Naperville - West offers **on-site guest laundry facilities**. The property features self-service, coin/card-operated washers and dryers on the premises for guest use.

Q: How do I arrange laundry service at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, there is no staff-operated valet laundry or dry cleaning drop-off service. Instead, laundry is handled through the **on-site guest laundry facilities**: 1. **Locate the Guest Laundry Room:** * The hotel features a self-service laundry room that is accessible to guests 24 hours a day. * If you need directions, check the hotel hallway signage or ask the front desk. 2. **Payment & Supplies:** * The washers and dryers are coin- or card-operated. * If the machines require coins, the front desk can typically break bills for change. * Single-use detergent and fabric softener are usually available for purchase via a vending machine in the laundry room or at the front desk. 3. **In-Room Linens & Towels (Hotel Linens):** * If you need fresh bed sheets or towels (rather than washing your personal clothing), you can request or exchange them at the front desk. Note that at Select Suites properties, extra linen refreshes between scheduled housekeeping visits may carry a small fee depending on the length of your stay. 4. **Off-Site Dry Cleaning / Wash & Fold:** * If you require professional wash-and-fold or dry cleaning, you will need to arrange service through a local third-party dry cleaner or an on-demand pickup laundry app (such as Poplin, Rinse, or a nearby Naperville dry cleaner) that delivers directly to the hotel. For specific room locations or change requests, you can contact the property's front desk directly by dialing **0** from your room phone or calling **+1 630-983-0000**.

Q: Is same-day dry cleaning available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, same-day dry cleaning is not available directly through **Extended Stay America Select Suites – Chicago – Naperville – West**. As an economy, extended-stay property under the "Select Suites" tier, on-site laundry options are limited to **self-service, coin-operated guest laundry facilities** (washers and dryers). If you require same-day dry cleaning services during your stay, you will need to utilize an independent local dry cleaner in the Naperville/Warrenville area.

Q: Is same-day laundry service available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not provide full-service or same-day valet/dry-cleaning laundry services. Instead, the property offers a **24/7 on-site self-service guest laundry facility** equipped with coin/card-operated washers and dryers, allowing you to wash and dry your clothes yourself at any time. If you require professional same-day drop-off wash-and-fold or dry cleaning, you will need to utilize a local laundromat or dry-cleaning service in the Naperville area.

Q: Is there a fee for laundry services at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, there is a fee.** Extended Stay America locations feature **self-serve guest laundry facilities** that are coin- or card-operated. Guests pay per load for the washers and dryers, and detergent/supplies are also available for purchase if needed. Full-service valet or dry-cleaning is generally not included.

Q: What are the laundry hours at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The guest laundry facility at Extended Stay America Select Suites – Chicago – Naperville – West is available **24 hours a day, 7 days a week**. The room is equipped with card- or coin-operated washers and dryers accessible to guests around the clock with their room key.

Q: What is the turnaround time for laundry service at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not provide a dry cleaning, drop-off, or full-service laundry service. Instead, the hotel features an **on-site, self-service guest laundry facility**. * **Turnaround Time:** Because it is self-service, the turnaround time is simply the cycle duration of the machines—typically **1 to 1.5 hours** total for a wash and dry cycle. * **Hours:** The guest laundry rooms are open **24/7**, allowing you to do laundry whenever it is convenient. * **Payment:** Washers and dryers are coin- or card-operated.

Q: What laundry services are available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, the primary laundry option available is a **self-service, on-site guest laundry room**: * **Washers and Dryers:** The facility features coin/card-operated laundry machines. * **Hours:** Available to registered guests 24 hours a day, 7 days a week. * **Iron & Ironing Board:** Unlike standard Extended Stay America Premier properties (which keep them in the rooms), "Select Suites" rooms do not come with irons by default, but an iron and ironing board can typically be requested at the front desk. * **Dry Cleaning / Full Valet Service:** The property focuses on extended-stay self-service amenities and does not provide full-service in-house dry cleaning or wash-and-fold valet service.

Q: Are loyalty perks included with packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites - Chicago - Naperville - West**, standard loyalty perks through the **Extended Perks** program are tied to direct member bookings rather than bundled travel/vacation packages: * **Third-Party Travel Packages (e.g., Expedia, Priceline, flight+hotel bundles):** Extended Stay America's loyalty program rules require guests to book directly through their official channels (website, phone, or on-property) to receive member rate discounts. Stays booked via third-party package providers generally **do not include** or earn hotel loyalty discounts/benefits. * **Long-Term / Extended Stay Packages (Direct):** If you book an extended stay directly through Extended Stay America (such as a weekly rate, monthly rate, or Extended Plus Program stay), you can apply your **Extended Perks** account. Perks include: * Exclusive direct-booking member rates * Free early check-in and late checkout (subject to availability for stays of 7+ nights) * Instant retail, dining, and rental car discounts via your account dashboard If you are booking a bundled travel package from a third party, you will receive only the room features included in that voucher; standard loyalty perks will typically not apply.

Q: Are there AAA or AARP discounts at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** participates in the chain’s standard discount programs: ### 1. AAA / Auto Club Discount * **Yes.** Extended Stay America provides an **Auto Club / AAA** rate. * **Details:** The discount typically applies to shorter stays (generally 1 to 6 nights). * **Requirements:** You must select the **Auto Club/AAA** option when booking via the Extended Stay America website or phone reservations, and you are required to present a valid AAA membership card alongside a photo ID at check-in. --- ### 2. AARP / Senior Discount * **Broad Senior Discount (includes AARP members):** Extended Stay America does not have a contract partnership branded exclusively to AARP. Instead, they offer an across-the-board **Senior Discount** available to any guest **age 55 and older** (no specific membership required). * **Details:** You can select **Senior Discount** in the booking menu. * **Requirements:** You will just need to present a valid government-issued photo ID showing proof of age (55+) at check-in. --- ### Tips Before You Book: * **Check Length-of-Stay Pricing:** Extended Stay America automatically tiers room rates for longer stays (e.g., 7+ nights or 30+ nights). In many cases, their weekly/extended-stay promotional rates or free **Extended Perks** member rates can end up being cheaper than the standard AAA/Senior percentage discounts. Compare both before confirming.

Q: Are there advance purchase discounts at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes**, Extended Stay America Select Suites - Chicago - Naperville - West offers an **Advance Purchase Rate**, subject to date and room availability. Key details of this rate include: * **Savings:** Typically saves up to **10%** off the standard Best Available Rate. * **Booking Window:** The reservation generally must be booked and paid in full at least **7 days prior** to check-in. * **Cancellation & Prepayment Policy:** Advance purchase rates are non-refundable and non-modifiable. A full upfront payment is required, and cancellations made more than 24 hours after booking (or failure to check in) will forfeit the entire prepayment. You can check whether this discount is available for your specific dates by selecting the **Advance Purchase Rate** option during booking on the official Extended Stay America website or by contacting the hotel front desk directly at +1 (630) 983-0000.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, typically you can get Black Friday and Cyber Monday discounts at this location.** Extended Stay America runs **chain-wide Cyber Week/Black Friday sales** that generally apply across all participating properties nationwide—including its *Select Suites* locations such as the **Chicago - Naperville - West** property. Ways to access and maximize these seasonal promotions: * **Brand-Wide Promo Codes:** Around late November (Thanksgiving week through Cyber Monday and Cyber Week), Extended Stay America releases specific promo codes on their official website (offering discounts often ranging up to 50%–60%+ off extended or future stays). * **Extended Perks Rewards:** Members of their free **Extended Perks** loyalty program frequently receive early access or deeper tiered discounts for holiday and flash sales. Signing up ahead of time ensures you get notified of Black Friday promo codes. * **Third-Party Travel Sites (OTAs):** Booking platforms like Expedia, Booking.com, and Kayak run their own Black Friday/Cyber Week sales that often include percentage discounts or member pricing for this specific Naperville hotel. * **Cashback Portals:** Platforms like Rakuten usually offer elevated cashback percentages (often 3%–10%+) for ExtendedStayAmerica.com bookings during Cyber Week. **Tip:** These seasonal promotions are only active right around Thanksgiving through early December. Check the **Special Offers** or **Deals** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) during Cyber Week to grab the active promo code.

Q: Are there corporate discounts available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, corporate discounts are available** at the **Extended Stay America Select Suites – Chicago – Naperville – West** (and across the Extended Stay America brand). You can access or set up these discounts through the following options: 1. **Existing Company Corporate Code:** * If your employer or organization has an existing corporate account or negotiated agreement with Extended Stay America, you can apply your **Corporate Code** directly on their website during booking. * When searching for dates at the Naperville West location, select the rate drop-down and choose **Corporate Code** to enter your company’s designated code. 2. **Custom Corporate Accounts / Volume Discounts:** * If your company frequently sends employees, project workers, or contractors to the Naperville/Chicago area, your travel manager can set up a direct corporate partnership through Extended Stay America’s **Client Connect / Business Travel Program**. * This provides preferred partner pricing, direct billing options, and deeper savings depending on projected room volume. 3. **Extended Stay / Project Rates:** * Even without an official corporate partnership, Extended Stay America uses a tiered **"Stay Longer. Save More."** pricing model. If your business travel requires a weekly (7+ nights) or monthly (30+ nights) stay, the per-night rate automatically discounts significantly. 4. **Direct Hotel Inquiry:** * For group blocks, long-term project crews, or to negotiate a localized rate specific to this facility, you can call the property directly at **(630) 548-0099** to speak with local sales or the general manager.

Q: Are there credit card partner promotions at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The **Extended Stay America Select Suites – Chicago - Naperville - West** does **not** have dedicated or exclusive credit card partner promotions of its own, and the Extended Stay America brand does not offer a co-branded credit card. However, you can take advantage of broader credit card programs and general chain discounts when booking: ### 1. Bank Merchant Offers (Chase Offers, Amex Offers, Capital One Offers) Major card issuers frequently rotate targeted cash-back or statement-credit offers: * **Chase Offers / Bank of America Americana Deals:** Periodically feature promotions for *5% to 15% cash back* on Extended Stay America purchases when paying directly with the card. * **Amex Offers:** Occasionally feature targeted statement credits (e.g., spend a set threshold, receive a credit back) for direct bookings with the Extended Stay America brand. * **Check your app:** Before paying, log into your banking or credit card app, search under "Offers" or "Deals," and add any Extended Stay America offer to your card. ### 2. Credit Card Travel Portals * If you hold travel cards such as the **Chase Sapphire**, **Capital One Venture**, or **Citi Strata**, you can book rooms at this property through their respective travel portals (Chase Travel℠, Capital One Travel, etc.) to earn elevated points/cash back (typically **5x to 10x points/miles per dollar**). ### 3. Extended Stay America’s In-House Loyalty ("Extended Perks") If you are looking for discounts directly through the hotel rather than a specific card: * Signing up for the free **Extended Perks** program grants an instant **10% registration discount** for your next booking, member-exclusive rates, and partner savings on retail and rental services.

Q: Are there dining credit packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, there are no dining credit packages** at Extended Stay America Select Suites – Chicago – Naperville – West. A few details regarding food and dining at this property: * **No On-Site Restaurant or Bar:** The hotel does not have on-site dining venues or food-and-beverage outlets, meaning dining credits or food allowances are not part of their room rates. * **Kitchens & Dining/Cooking Packs:** Rooms feature kitchen facilities (refrigerators, microwaves, stovetops). Under the "Select Suites" brand tier, the hotel sells optional **dining packs** and **cooking packs** (which include kitchenware, plates, and utensils for preparing meals in your suite) rather than credits for meals. * **Nearby Restaurants:** Several restaurants are located a short drive or walk away along the I-88 / Diehl Road corridor, such as CityGate Grille, Che Figata, and Cracker Barrel.

Q: Are there event or festival-themed packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer event- or festival-themed packages. As an economy, extended-stay brand, the hotel focuses strictly on essential amenities—such as studio suites with in-room kitchens, on-site guest laundry, free Wi-Fi, and complimentary parking. They do not curate specialty leisure packages, event tie-ins, or festival bundles. Discounts at this location are typically limited to standard brand promotions, such as extended-stay tiered rates (weekly/monthly discounts), AAA/AARP rates, military discounts, or seasonal brand-wide promo codes.

Q: Are there group booking discounts at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, group booking discounts are available** at **Extended Stay America Select Suites – Chicago – Naperville – West**, following Extended Stay America’s corporate group sales program. Here is how group discounts work at this property: * **Short-Term Groups (Weddings, Family Reunions, Sports Teams, Events):** Special group rates are offered when reserving a block of **10 or more rooms**. * **Long-Term Project / Corporate Groups:** Discounted rates are available for corporate or work crews booking **5 or more rooms for 7 nights or longer**. * **Length-of-Stay Discounts:** In addition to group rates, Extended Stay America properties offer tiered *"STAY longer. Save more."* pricing for stays extending beyond standard nightly bookings. ### How to request a group rate: Group discounts cannot typically be applied through standard online booking engines. To get a customized group quote: 1. **Call Extended Stay America Group Sales:** Reach the central group reservations desk at **1-877-701-3383**. 2. **Submit an Online Request:** Fill out the **Group Travel & Meeting Request** form on the [Extended Stay America website](https://www.extendedstayamerica.com) under the *Groups & Meetings* section. 3. **Contact the Hotel Directly:** Speak to the local sales or front desk team in Naperville at **(630) 983-0000**.

Q: Are there holiday packages available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not offer traditional resort-style holiday packages (such as bundled holiday meals, event tickets, or festive itineraries). As an extended-stay, budget-friendly suite hotel, it focuses primarily on self-catering lodging featuring in-room kitchenettes. However, depending on the time of year, you can take advantage of seasonal **holiday deals and promotional rates**: * **Seasonal Discounts:** Extended Stay America frequently runs seasonal promotions (such as winter and holiday promotional discount codes like "Dashing Through the Savings") offering reduced nightly and weekly rates. * **Length-of-Stay Discounts:** Because it operates as an extended-stay property, stays of 7+ or 30+ nights automatically qualify for discounted tier pricing ("Stay Longer, Save More"). * **Standard Rate Discounts:** Discounts are routinely available for AAA/Auto Club members, seniors (55+), military/government personnel, and Extended Perks loyalty members. To check available promotional discounts for your specific holiday travel dates, check the **Special Offers** section on the [Extended Stay America official website](https://www.extendedstayamerica.com) or contact the property directly.

Q: Are there midweek specials at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not offer a designated or advertised standalone promotion specifically called a "midweek special." However, you can often secure lower rates midweek through their general pricing structure and standard discount programs: 1. **Lower Midweek Nightly Rates:** Because Extended Stay America relies heavily on standard dynamic pricing, midweek nights (typically Sunday through Thursday) are often cheaper than peak weekend dates, depending on local demand and seasonality. 2. **Extended Perks Member Discounts:** Signing up for the free **Extended Perks** program on the Extended Stay America website unlocks an instant discount (typically around 10% off) as well as member-only promotional codes. 3. **Length-of-Stay Savings:** If your midweek stay spans multiple consecutive nights, Extended Stay America automatically applies tiered discounts (with the biggest price cuts starting at 7+ nights or 30+ nights). 4. **Standard Category Discounts:** The property honors brand-wide discounts for AAA/CAA members, seniors (55+), and military/government personnel. To check the exact nightly pricing for specific midweek dates, it is best to search directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or call the hotel directly.

Q: Are there romantic getaway packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, Extended Stay America Select Suites – Chicago – Naperville – West does not offer romantic getaway packages.** Extended Stay America Select Suites operates as a budget-oriented, extended-stay chain tailored to long-term travelers, relocations, and business visits. The hotel features self-service amenities such as in-room kitchenettes, on-site laundry facilities, and basic Wi-Fi. It does not provide romance-themed amenities or packages (such as champagne, chocolate, spa services, or dining credits). ### Alternatives Nearby If you are planning a romantic trip to the Naperville area, consider boutique or full-service hotels located nearby that cater to couples and offer romantic or weekend packages: * **Hotel Arista (CityGate Centre, Naperville):** A luxury boutique hotel offering upscale dining, full-service spa treatments, and dedicated couples’ packages. * **Hotel Indigo Naperville Riverwalk:** Located right in Downtown Naperville along the picturesque Riverwalk, offering walking access to fine dining, wine bars, and scenic strolls.

Q: Are there summer vacation packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does **not** offer traditional "vacation packages" (such as bundled resort-style packages including tours, meals, or attraction tickets). Because it operates as an economy/extended-stay hotel, it primarily offers **room discounts and seasonal promotions** rather than full packages: * **Seasonal Promotions:** Extended Stay America frequently runs seasonal discounts during the summer (such as summer flash sales or promotional promo codes) that can save between 10% and 55%+ off standard rates depending on length of stay and booking windows. * **Extended-Stay Discounts:** The property automatically discounts stays that span weekly (7+ nights) or monthly (30+ nights). * **Standard Affinity Discounts:** You can apply discounts for AAA/Auto Club, seniors (55+), government/military, or members of the free *Extended Perks* loyalty program. * **Third-Party Flight + Hotel Bundles:** If you are looking to combine hotel and airfare, you can build your own custom travel bundle through third-party travel platforms (such as Expedia, Kayak, or Priceline) that include this property. To check available summer deals or promotional codes, visit the **Special Offers** section directly on [Extended Stay America's official website](https://www.extendedstayamerica.com) or contact the Naperville West property directly.

Q: Are there wedding or event room block discounts at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, group discounts are available for weddings and private events**, as this location participates in Extended Stay America’s national group booking program. Details on how room block discounts work at this property include: * **Group Size Requirement:** Discounts for weddings, family reunions, and private social events generally apply when booking a block of **10 or more rooms**. * **Pricing & Availability:** Specific discount rates are not fixed publicly, as they depend on seasonality, total room count, length of stay, and room availability at the time of booking. * **Longer Stay Savings:** Extended Stay America properties also offer tiered weekly and extended-stay rates (*STAY longer. Save more.*), which can provide additional per-night savings for out-of-town guests staying multiple nights. ### How to Request a Wedding Room Block Quote: 1. **Extended Stay America National Group Sales:** You can reach the dedicated group booking team directly at **1-877-701-3383** or submit an online group inquiry via the [Extended Stay America Groups & Meetings](https://www.extendedstayamerica.com) page. 2. **Contact the Hotel Directly:** To check local availability and speak with on-site management at the Naperville West location, call the front desk at **+1 (630) 983-0000**.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand family, the Extended Stay America Select Suites - Chicago - Naperville - West participates in the chain’s rewards and loyalty program, called **Extended Perks**. ### Key features of the Extended Perks program: * **No points or tiers:** Unlike traditional hotel reward programs, Extended Perks does not use point tracking, physical cards, or elite status tiers. * **Exclusive Member Rates:** Members receive discounted booking rates when logged into their account on the official website or booking directly. * **Instant Welcome Discount:** New members typically receive an immediate discount code (often around 10%) toward a future stay upon registration. * **Stay Perks:** Benefits include options like complimentary early check-in and late checkout for stays lasting 7 nights or longer (subject to availability). * **Partner Discounts:** Access to thousands of everyday discounts on rental cars, dining, entertainment, and retail brands. * **Prize Drawings:** Members are entered into periodic monthly drawings (such as gift card giveaways) for nights stayed. The program is free to join online via the Extended Stay America website.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have spring break promotions?

A: **Extended Stay America Select Suites – Chicago – Naperville – West** does not maintain a permanent, location-specific "spring break" package, but it typically participates in **brand-wide spring sales and seasonal promotions**. Ways to access spring discounts at this location include: * **Brand-Wide Spring Sales:** Extended Stay America frequently runs seasonal campaigns (such as a *Spring Flash Sale* or *Spring Hotel Deals*) between February and April. These typically require promo codes (e.g., `SELECT` or seasonal codes) that can discount rates by up to 30%–60% on eligible stays. * **Length-of-Stay Discounts:** Because this property caters to longer visits, staying for 7+ or 30+ nights automatically triggers tiered weekly or monthly extended-stay discounts. * **Extended Perks Rewards:** Signing up for the free Extended Perks rewards program grants an instant member discount (typically 10% or more) and special members-only promo codes. * **Standard Affinity Discounts:** Ongoing discounts are available if you are an Auto Club/AAA member, government/military personnel, or a student traveling during spring break. **Tips for booking:** Check the **Deals / Special Offers** tab directly on the [Extended Stay America website](https://www.extendedstayamerica.com) when planning your dates, or enter your spring dates to see any automatically populated promotional rates. You can also call the hotel front desk directly at **+1 (630) 983-0000** to inquire about any active local deals.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer Christmas or New Year’s deals?

A: The **Extended Stay America Select Suites – Chicago – Naperville – West** does not usually publish hotel-specific holiday packages, but it regularly participates in **chain-wide Extended Stay America holiday deals and seasonal promotions**: ### 1. Chain-Wide Holiday Sales & Promo Codes * **Holiday Flash Sales:** In late November and December, Extended Stay America frequently runs seasonal promotions (such as *“Dashing Through the Savings”* or winter holiday sales) offering tiered promo codes (often 20% to 50%+ off stays depending on the length of booking). * **December Giveaways:** Extended Stay America often hosts brand-wide holiday events (like their *12 Days of Holiday Cheer* gift card giveaways) throughout early-to-mid December. ### 2. Standard Discounts Valid Over Christmas & New Year’s If no specific holiday sale code is active when you book, you can still apply standard savings for Christmas or New Year’s stays: * **Length-of-Stay Discounts:** Because this is an extended-stay property, nightly rates automatically drop when booking 7+ nights or 30+ nights. * **Extended Perks Member Rate:** Signing up for the free **Extended Perks** program offers an immediate sign-up discount and exclusive member rates on direct bookings via [esa.com](https://www.extendedstayamerica.com/). * **Special Group Rates:** AAA/Auto Club, military/government personnel, and seniors (55+) qualify for year-round discounted rates, including over holiday weekends. * **Advance Purchase:** Booking a non-refundable stay several weeks ahead typically saves up to 10%. ### How to Check Availability & Rates 1. Visit the [Extended Stay America website](https://www.extendedstayamerica.com/) and search for the **Chicago – Naperville – West** location. 2. Check the **Special Offers / Deals** section on their website around late November or December to copy any active holiday promo codes. 3. Enter your travel dates over Christmas or New Year's and apply the promo code in the **Special Rate / Promo Code** box before checkout.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer discounts for booking direct?

A: **Yes**, booking directly through **Extended Stay America’s official website (esa.com) or phone line** gives you access to several direct-booking discounts and savings programs that apply to this property: 1. **Extended Perks Member Rates & Sign-Up Discount:** * Joining their free **Extended Perks** rewards program immediately provides an exclusive member discount (often **10% off** on your next stay upon registration) plus access to member-only rates on direct bookings. 2. **"STAY Longer. Save More." Tiered Discounts:** * Extended Stay America automatically applies discounted rates for stays of **7+ nights** (weekly rates) and up to **30–45% off** for **30+ nights** (monthly rates) when booking directly. 3. **Special Qualification Discounts:** * Direct bookings allow you to select qualified discount rates, including **AAA/CAA**, **AARP/Senior (55+)**, **Military & Government**, and **Advance Purchase** (pay in advance) rates. 4. **Direct Promo Codes:** * Seasonal promotional coupon codes (such as limited-time flash sales and seasonal offers) are published on their official site and can only be redeemed when booking direct. 5. **Best Rate Guarantee:** * Booking on esa.com includes their **Best Rate Guarantee**, meaning if you find a lower publicly available rate for the same room and dates elsewhere online within 24 hours of booking, they will match it and apply an additional discount.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer family bundles?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer packaged "family bundles." As a budget extended-stay hotel, it primarily operates on straightforward room-rate pricing without vacation packages or bundling services. However, the hotel and brand do provide standard family-friendly features and policies: * **Kids Stay Free:** Children 17 and under stay free of charge when sharing a room with an adult/guardian. * **Family-Sized Accommodations:** Studios with two double beds are available to accommodate multiple family members. * **In-Room Kitchens:** Suites include stovetops, microwaves, and full refrigerators to help cut down dining costs. * **Longer Stay Discounts:** Discounted tiered pricing is available for stays of 7, 14, or 30+ nights, which can help reduce costs for families during moves or extended vacations.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer government or military rates?

A: **Yes**, **Extended Stay America Select Suites – Chicago – Naperville – West** participates in Extended Stay America’s brand-wide **Government & Military** discount program. Key details about the rate: * **Eligibility:** Available to U.S. federal and state government employees, active-duty military personnel, and veterans. * **Travel Types:** Applicable for leisure, TDY (Temporary Duty), and PCS (Permanent Change of Station) travel. * **Per Diem Policy:** Extended Stay America supports the DoD Flat Rate policy and offers per diem-aligned rates for qualifying official stays (subject to room availability). * **How to Book:** When searching for dates on the Extended Stay America website, select **"Government & Military"** from the special rates dropdown box. * **Requirements:** You must present a valid government, military, or veteran ID at check-in; otherwise, the rate will adjust to the best available standard rate.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer long-stay discounts?

A: **Yes**, Extended Stay America Select Suites - Chicago - Naperville - West offers long-stay discounts. As part of the Extended Stay America brand, the hotel uses a tiered pricing model where the average nightly rate decreases the longer you stay: * **Weekly Rates (7+ nights):** The nightly rate drops automatically when booking 7 or more consecutive nights. * **Monthly & Extended Rates (30+ to 60+ nights):** Substantial percentage discounts (often up to 30%–45% off standard nightly rates, depending on seasonality and availability) are applied to stays lasting a month or longer. * **Extended Plus Program (60+ nights):** Stays of 60 days or more can qualify for further reduced long-term rates. Discounts are automatically calculated when searching for extended dates directly through the [Extended Stay America website](https://www.extendedstayamerica.com) or by contacting the property directly.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer referral discounts?

A: **Extended Stay America Select Suites – Chicago – Naperville – West does not offer a standard "refer-a-friend" consumer discount.** The property and chain offer other discounts and savings programs: * **Extended Perks Rewards Program:** By joining their free loyalty program, you receive an instant registration discount (often around 10% off your next booking), access to exclusive member rates, and discounts on partner services. * **Longer Stay Discounts:** Nightly rates automatically decrease for bookings of 7+ or 30+ nights ("STAY longer. Save more."). * **Special Group/Corporate Rates:** Discounts are available for AAA/Auto Club members, seniors, government/military personnel, and corporate extended-stay bookings. * **Apartment/Corporate Referral Program:** The parent company does manage a B2B *Apartment Referral Program*, but this is designed for leasing offices and property management companies to earn commissions by referring displaced tenants, rather than a general guest referral discount. If you are looking to save on a stay at the Naperville location, joining **Extended Perks** or booking a multi-night stay will be the most direct way to get a lower rate. You can also contact the property directly at **(630) 983-0000** to inquire about ongoing promotional or corporate rate codes.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer refundable vs non-refundable rate options?

A: **Yes, Extended Stay America Select Suites – Chicago – Naperville – West offers both refundable and non-refundable rate options.** The availability of each option depends on how and when you book: * **Refundable / Flexible Rates:** Standard rates generally allow free cancellation up until a specified deadline prior to check-in (commonly 24 to 48 hours in advance, or by 6:00 PM local time on arrival day depending on the channel and season). Canceling within this window incurs no penalty. * **Non-Refundable / Advance Purchase Rates:** Discounted rates, such as Advance Purchase (AP) or prepaid promotional deals, require payment at the time of booking and are typically non-refundable and non-modifiable if canceled after 24 hours of booking. When reserving online—whether directly through Extended Stay America or via third-party booking sites (like Expedia, Booking.com, or Hotels.com)—each room category will display the cancellation policy associated with that specific rate prior to checkout.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West price match other sites?

A: **Yes.** Extended Stay America Select Suites - Chicago - Naperville - West is covered under corporate brand's **Best Rate Guarantee** (price match policy). If you find a cheaper price on an eligible third-party travel site, they will match the rate and offer a discount under the following terms: ### How It Works: 1. **Book Direct First:** You must book a confirmed reservation directly through an official Extended Stay America channel (the official website `esa.com`, mobile app, phone center, or directly at the property). 2. **Find a Lower Public Rate:** Within **24 hours** of your booking, find a lower, publicly available nightly rate on a qualifying third-party booking site for the exact same hotel, dates, and room type. 3. **Submit a Claim:** You must submit an online **Best Rate Guarantee Claim Form** via the Extended Stay America website. Claims must be submitted at least **72 hours prior to check-in**. 4. **The Guarantee Benefit:** If verified and approved, Extended Stay America will match the lower nightly rate and provide an **additional 10% off** the nightly rate. ### Key Exceptions & Conditions: * Rates must be publicly accessible and bookable by anyone (opaque sites like Priceline Express Deals/Hotwire "secret" rates, member-only club pricing, corporate rates, package bundles, and auction sites are excluded). * Hotel front desk staff generally cannot match third-party rates on the spot at check-in; the claim must be processed through corporate’s online guarantee process beforehand.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West run limited-time promotions?

A: Yes, **Extended Stay America Select Suites - Chicago - Naperville - West** participates in limited-time promotions, primarily through chain-wide brand campaigns and digital booking specials: * **Seasonal and Flash Sales:** Extended Stay America regularly runs limited-time promotions (such as seasonal flash sales, holiday discounts, and "Prime Savings" events) offering promo codes for up to 20% to 50%+ off nightly rates across participating properties. * **Extended Perks Rewards:** Members of the free *Extended Perks* program receive access to exclusive, time-sensitive coupon codes, member-only flash discounts, and introductory booking offers. * **Advance Purchase & Length-of-Stay Deals:** Along with automatic discounts for stays over 7 or 30 nights, the property often features time-limited advance purchase rates for booking dates weeks or months ahead. * **Third-Party Travel Deals:** Platforms like Expedia, Booking.com, and Kayak periodically list limited-time mobile-only deals, member secret prices, or last-minute markdown promotions for this location. To view active limited-time offers and coupon codes applicable to this specific property, check the **Special Offers** or **Deals** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) before booking.

Q: Is breakfast included in any packages at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, breakfast is not included** in any room packages at **Extended Stay America Select Suites – Chicago – Naperville – West**. Under the Extended Stay America umbrella: * **Select Suites** is the economy, essentials-focused tier designed for longer stays and **does not provide breakfast**. * Free grab-and-go breakfast is only included at the **Suites** and **Premier Suites** brand tiers. Instead, rooms at this location feature fully equipped in-room kitchens (refrigerator, stovetop, microwave, and sink) for guests to store groceries and prepare their own meals.

Q: Are all guestrooms at Extended Stay America Select Suites - Chicago - Naperville - West non-smoking?

A: Yes, all guestrooms at Extended Stay America Select Suites - Chicago - Naperville - West are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, but specifically in the designated ADA-accessible rooms.** At **Extended Stay America Select Suites – Chicago – Naperville – West**, standard guest rooms do not typically feature bathtub grab bars. However, safety grab bars are installed in the bathrooms of their **accessible / disability-access rooms** (which feature either accessible bathtubs with grab bars or roll-in showers, along with toilet grab bars). When booking, be sure to reserve an **Accessible Queen Studio** (or specifically request an ADA-compliant room) to ensure a room with bathroom grab bars is assigned for your stay. You can also contact the hotel front desk directly or call Extended Stay America reservations at **1-800-804-3724** to confirm your bathroom accessibility requirements ahead of check-in.

Q: Are extra blankets and pillows available in the rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, extra blankets and pillows are not kept inside the guest rooms.** The rooms come set with standard bedding only. Because **Select Suites** is Extended Stay America’s budget/economy tier, amenities are stripped down compared to traditional hotels. If you require extra bedding: * You will need to request them directly at the **front desk**, subject to availability. * At Select Suites locations, extra linen exchanges or requests may incur an **additional fee** or deposit depending on local property rules. * Front desk hours at Select Suites properties are typically limited (often closing around 10 p.m. on weekdays and earlier on weekends), so it is best to make any requests during check-in.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes**, hearing-accessible accommodations and auxiliary aids are available at **Extended Stay America Select Suites – Chicago – Naperville – West**: * **Hearing-Accessible Rooms:** The property includes designated accessible rooms/suites equipped for guests who are deaf or hard of hearing (often cataloged as *Hearing Accessible* or *Mobility/Hearing Accessible* suites), which include visual alarms/notifications and accessible communication features. * **Auxiliary Aids / Kits:** In line with ADA requirements and Extended Stay America’s brand accessibility standards, auxiliary aids and services (such as portable hearing/communication kits, visual notification devices, or TTY equipment) are available upon request for guests. **Recommendation:** Because inventory for specific accessible features and portable kits can be limited, it is best to specify your hearing accessibility requirements when booking and contact the property directly (or Extended Stay America guest accessibility support at **1-800-804-3724**) ahead of your arrival to ensure the appropriate room setup or kit is reserved for your stay.

Q: Are smoking rooms available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Smoking rooms are not available at Extended Stay America Select Suites - Chicago - Naperville - West. The property is non-smoking.

Q: Are there security cameras in public areas at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes.** In line with standard Extended Stay America corporate safety and privacy policies, properties in the brand operate closed-circuit television (CCTV) / security cameras in common and public areas. At this location (1575 Bond St, Naperville, IL), security cameras monitor public spaces such as: * The lobby and front desk area * Corridors and hallways * Parking lots and building exterior perimeters Per hotel policy, cameras are strictly prohibited in private guest quarters. If you need specific information regarding camera placement or footage inquiries for a particular date or incident, you can contact the property front desk directly at **+1 (630) 983-0000**.

Q: Are transfer showers available in guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, transfer showers are not available** in the guest rooms at Extended Stay America Select Suites – Chicago – Naperville – West. While the hotel provides ADA-compliant accessible studio rooms, the accessible bathrooms at this property are equipped with **accessible bathtubs with grab bars / combination tub-showers** rather than roll-in or 36"×36" ADA transfer shower stalls. If you require a specific transfer shower setup or roll-in shower configuration, it is recommended to contact the property directly at **(630) 983-0000** or call Extended Stay America’s accessibility line at **(800) 804-3724** to discuss nearby sister properties that feature roll-in or transfer stalls.

Q: Can I connect multiple devices to the free internet at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, you can connect multiple devices** (such as phones, laptops, and tablets) to the free Wi-Fi provided at the hotel. A few things to keep in mind when connecting: * **Connection process:** You typically access the network by selecting the guest Wi-Fi and accepting the terms via a captive portal page, or by using an access code provided on your keycard packet or at the front desk. You do this individually on each device. * **Bandwidth & speed:** The complimentary Wi-Fi is intended for basic internet tasks (browsing, email, messaging). If you have multiple devices heavily streaming video or using large amounts of bandwidth simultaneously, you may experience slower speeds. Extended Stay America properties offer paid "Enhanced High-Speed Wi-Fi" upgrades if you need more bandwidth for gaming, HD streaming, or heavy remote work.

Q: Can I make a reservation without a credit card at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Generally, no.** You cannot make or hold a reservation without a payment card at **Extended Stay America Select Suites – Chicago – Naperville – West**. Key details regarding their payment and reservation policies: * **Reservation Guarantee:** A valid credit card (or major debit card) is required to secure a reservation in advance through both their website and phone reservations. * **Short-Term Stays (Fewer than 7 nights):** Extended Stay America requires a valid card for both booking and payment at check-in. * **Cash Policy:** This location does not accept cash for booking or payment—it is listed as a cashless property that accepts major credit and debit cards only. * **Check-in & Incidentals:** When checking in, you must present a matching government ID along with a physical card. They will charge for your room and place an incidental/security deposit hold (typically up to $250) on the card. **Alternative Options:** * **Third-Party Credit Card Authorization:** If someone else is paying for your stay with their card, they can fill out an official **Third-Party Credit Card Authorization Form** with the hotel prior to your arrival so their card can be billed remotely. * **Debit Cards:** Most locations allow a debit card (carrying a Visa or Mastercard logo) instead of a traditional credit card, provided there are sufficient funds to cover the full stay plus the incidental deposit. If you have unique circumstances, you can call the property front desk directly at **(630) 983-0000** to confirm if any special exceptions apply.

Q: Can I pay for the deposit with a credit card at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, you can pay for the deposit with a credit card.** In fact, doing so is preferred (and often required). Details regarding payment and deposits at this property include: * **Accepted Cards:** Major credit cards are accepted, including Visa, MasterCard, Discover, and American Express. * **Cash Policy:** This location operates primarily on a cashless basis and generally **does not accept cash** for room rates or incidental deposits. * **Hold Amount:** Extended Stay America properties routinely place an authorization hold on your card for incidentals at check-in (commonly up to **$250**, though exact amounts can vary depending on length of stay). * **Refund/Release Time:** The deposit is not an actual charge if no damages or extra fees occur. Once released at check-out, the authorization hold typically falls off your account within **5 to 14 business days**, depending on your credit card issuer. * **Requirements:** The credit card presented at check-in must match the name on the guest's government-issued photo ID.

Q: Can I request early check-in or late check-out at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, you can request early check-in or late check-out** at Extended Stay America Select Suites – Chicago – Naperville – West, but both are **subject to room availability** and usually incur additional fees. The standard brand policies and fee structures include: ### Standard Times * **Standard Check-in:** 3:00 PM * **Standard Check-out:** 11:00 AM --- ### Early Check-in Policy & Fees * **Between 12:00 PM and 3:00 PM:** Complimentary, provided a cleaned room is already available. * **Between 7:00 AM and 12:00 PM:** Typically charged at **$10.00 per hour** plus tax. * **Prior to 7:00 AM:** Incurs a fee equal to the previous night's full room rate and tax (with a minimum charge of $50.00). --- ### Late Check-out Policy & Fees * **Between 11:00 AM and 4:00 PM:** Typically charged at **$10.00 per hour** plus tax (capped at up to $50.00 plus tax). * **After 4:00 PM:** Subject to a full extra day’s room rate and applicable taxes. --- ### Tips for Requesting: 1. **Contact the Front Desk in Advance:** Call the property directly on the morning of arrival or departure. Because room turnaround depends heavily on occupancy, they cannot guarantee either option until that day. 2. **Extended Perks Members:** If you are a member of the *Extended Perks* loyalty program and staying **7 or more nights**, you may be eligible for complimentary early check-in or late check-out privileges (subject to availability).

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes.** While the basic Wi-Fi is free for all guests, you must complete a sign-in process via a captive browser portal rather than simply connecting directly: 1. **Access Code / Keycard Packet:** Extended Stay America properties typically require an access code or verification details to connect. This code is commonly printed on your **keycard sleeve/packet** given at check-in. 2. **Web Browser Login:** Once you select the hotel's Wi-Fi network on your device, a browser login page will pop up. You will either enter the access code, provide your room number and last name, or accept the hotel's terms of service. 3. **Assistance:** If the network asks for a password or code that isn't on your room key packet, the front desk can provide it directly. *(Note: The basic connection is free, but you will also see an option on that same portal page to purchase "Enhanced/High-Speed Wi-Fi" if you need faster bandwidth for video streaming or gaming.)*

Q: Do the room windows at Extended Stay America Select Suites - Chicago - Naperville - West open for guest comfort and ventilation?

A: **Yes, the guest room windows at Extended Stay America Select Suites - Chicago - Naperville - West can be opened** for fresh air and ventilation. Like most Extended Stay America properties designed for long-term stays with in-suite kitchens, the windows are operable. However, depending on safety regulations and floor level, they typically open only a few inches or may be fitted with window stops/limiters. If having an easily accessible or specific window configuration is critical for your stay, you can also contact the hotel directly at **+1 (630) 983-0000** to make a request on your reservation.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West accept credit card authorization forms?

A: **Yes**, Extended Stay America locations—including the **Extended Stay America Select Suites - Chicago - Naperville - West**—accept credit card authorization (third-party payment) forms. However, they must be processed following specific brand policies: 1. **Submission Prior to Arrival:** The **Third-Party Credit Card Authorization Form** must be completed and submitted directly to the hotel **before the guest checks in**. 2. **Hotel-Provided / Secure Link:** Due to payment security and fraud prevention, hotels typically require you to fill out their secured electronic authorization form (or their official PDF form) rather than an unverified third-party document. 3. **Guest ID and Incidentals:** Even if room and tax are covered via the authorization form, the guest checking in will still be required to present a valid government-issued photo ID, and many locations still require the guest to provide their own card or refundable cash deposit (often up to $100–$250) for incidentals. ### Recommended Next Step To ensure the form is sent and attached to the reservation properly, call the hotel front desk directly at **(630) 505-5400** before arrival. Ask them to email or provide their official secured credit card authorization link for the reservation confirmation number.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not deliver complimentary newspapers to guest rooms. As a budget extended-stay brand, it focuses on essential self-service amenities (such as in-room kitchens, free Wi-Fi, and self-serve laundry) and does not offer room delivery services such as newspaper drop-offs.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a BBQ or picnic area?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West (located at 1575 Bond St, Naperville, IL) does not have an on-site BBQ or picnic area. Its on-site amenities are primarily limited to in-room kitchens, free Wi-Fi, on-site guest laundry, free parking, and pet-friendly accommodations. If you are looking for outdoor grilling or picnic facilities, nearby parks such as Blackwell Forest Preserve are a short drive away.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a bookstore on the premises or within walking distance?

A: **No.** Extended Stay America Select Suites – Chicago – Naperville – West does not have a bookstore on the premises, nor is there one within walking distance. The hotel (located at 1575 Bond Street in Naperville) is situated in a commercial/business-park corridor near the I-88 tollway. To visit a bookstore, you will need a car or rideshare: * **Anderson's Bookshop** (a well-known independent bookstore in downtown Naperville) is about 4.5 to 5 miles away (around a 10–15 minute drive). * **Half Price Books** (located on Heritage Pkwy/Route 59) and other chain retailers are roughly 5 to 6 miles away.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a reservation link?

A: Yes. You can make a reservation directly on the official hotel webpage or through major travel booking platforms: * **Official Hotel Booking Page:** [Extended Stay America Select Suites - Chicago - Naperville - West](https://www.extendedstayamerica.com/hotels/il/chicago/naperville-west) * **General Website:** [Extended Stay America](https://www.extendedstayamerica.com) (search for Naperville, IL) * **Third-Party Platforms:** It can also be booked on travel sites such as [Booking.com](https://www.booking.com), Expedia, and Hotels.com. Alternatively, you can call their front desk or reservations directly at **(630) 983-0000** or the central reservations line at **1-800-804-3724**.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a reward program?

A: **Yes**, it participates in the brand-wide loyalty program called **Extended Perks**. Key details of the program include: * **No points or tiers:** Unlike traditional hotel reward programs, Extended Perks does not use point accumulation or status tiers. * **Exclusive Member Rates:** Instant discounts on room bookings when booking directly through Extended Stay America. * **Registration Discount:** A discount (typically around 10%) on your first booking after signing up. * **Extended-Stay Benefits:** Free early check-in and late checkout (subject to availability) on stays of 7 or more nights. * **Partner Discounts:** Access to savings on retail, rental cars, dining, and attractions across thousands of national and local brands. * **Monthly Drawings:** Automatic entries into monthly drawings for gift cards and prizes based on nights stayed. Membership is free to join online via the Extended Stay America website or at the front desk.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have a walk-in policy for accommodations?

A: Yes, **Extended Stay America Select Suites – Chicago – Naperville – West** accommodates walk-in guests, subject to room availability. Key policies and requirements for walk-in stays include: * **Front Desk Hours:** As a "Select Suites" property, the front desk operates with limited hours (typically 9:00 AM to 10:00 PM) rather than 24/7. You must arrive during desk hours to check in as a walk-in. * **Payment in Advance:** Extended Stay America requires room charges to be paid up front at check-in (the full stay for nightly reservations, or the first week for weekly stays). * **Payment Method:** A major credit card is generally required. Cash is typically not accepted at check-in, particularly for short stays or walk-ins. * **Security/Incidental Deposit:** You will be required to provide a valid government-issued photo ID and an incidental deposit (authorized on your card, often up to $250). * **Age Requirement:** You must be at least 18 (or 21, depending on local policy) years of age with matching identification to register for a room. Because room availability cannot be guaranteed for walk-ins, it is strongly recommended to check availability online or call the front desk directly at **(630) 983-0000** before arriving.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer complimentary coffee in lobby?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer complimentary coffee in the lobby. Unlike standard *Extended Stay America Suites* or *Premier Suites* (which typically offer grab-and-go breakfast and morning lobby coffee), the **Select Suites** tier is an economy, bare-bones extended-stay brand that does not provide lobby coffee or breakfast service. However, each room includes a full kitchenette with a stovetop and microwave, allowing guests to brew or prepare their own coffee in-suite.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer complimentary long distance calls?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer complimentary long-distance calls. Under Extended Stay America's policy, while rooms have access to local calling (and internal calls to the front desk or 911), outgoing external calls and long-distance calls incur fees (typically charged per call or at standard carrier rates). Guests typically rely on their own mobile devices or Wi-Fi calling (free standard Wi-Fi is provided) for long-distance communication.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer digital check-in?

A: **No**, Extended Stay America Select Suites - Chicago - Naperville - West does not offer contactless digital check-in or mobile key entry. Guests must check in in person at the front desk and present a valid photo ID and credit card to receive physical room keys. **Important note about check-in:** Because this location operates as a budget-tier "Select Suites" property, the front desk operates on **limited hours** (generally closing by mid-to-late evening) rather than 24/7. If you anticipate arriving late, you must contact the hotel in advance to arrange for after-hours check-in instructions.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer free internet access for guests?

A: Yes, Extended Stay America Select Suites - Chicago - Naperville - West offers free WiFi for guests.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer non-smoking public areas?

A: Yes, Extended Stay America Select Suites - Chicago - Naperville - West is a non-smoking property.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer room and suite access through an interior or exterior corridor?

A: The **Extended Stay America Select Suites - Chicago - Naperville - West** (located at 1575 Bond St, Naperville, IL) features **interior corridors**. All rooms and suites are accessed from inside hallways serviced by central elevators and enclosed stairwells.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer secondary locks on room windows?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer secondary locks on room windows. The property is a budget extended-stay hotel, and its rooms feature standard commercial hotel windows with basic primary latch mechanisms. Secondary window security devices (such as track pins, secondary security bars, or child safety auxiliary latches) are not provided as an amenity. If window security is a specific concern (especially for first-floor rooms), you may want to bring a portable sliding window lock or contact the front desk directly at **+1 630-983-0000** to inquire about room placement on an upper floor.

Q: Does the Extended Stay America Select Suites - Chicago - Naperville - West, have roll-in shower available?

A: **Yes**, the Extended Stay America Select Suites – Chicago – Naperville – West offers accessible rooms that feature roll-in showers. Because accessible rooms are limited, it is best to specify a **mobility-accessible room with a roll-in shower** when making your reservation. It is also recommended to call the property directly (at +1 630-983-0000) prior to your stay to confirm that a room with a roll-in shower is assigned to your booking.

Q: Has Extended Stay America Select Suites - Chicago - Naperville - West received any official cleanliness or sanitation certification?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West has **not** received any formal, independent cleanliness or sanitation certification (such as the Ecolab Science Certified seal, GBAC STAR accreditation, or AAA Inspected Clean designation). The property operates only under **Extended Stay America’s internal brand standards** (which include an internal 10-point room cleaning process and the use of commercial disinfectants). Public health audits for the property are limited to mandatory local DuPage County Health Department routine inspections, but there are no specialized third-party cleanliness awards or certifications issued to this specific hotel.

Q: How can I modify or cancel my reservation at Extended Stay America Select Suites - Chicago - Naperville - West?

A: How you modify or cancel your reservation depends on whether you booked directly through Extended Stay America or via a third-party website: --- ### 1. If You Booked Directly with Extended Stay America *(via extendedstayamerica.com, the ESA mobile app, or central reservations)* * **Online / Mobile App:** 1. Go to the [Extended Stay America website](https://www.extendedstayamerica.com) or open the app. 2. Click on **Find / Cancel Reservation** (usually located in the top menu or under account options). 3. Enter your **Confirmation Number** and **Last Name**. 4. Follow the prompts to modify your dates, change room details, or cancel the booking. * **By Phone (Hotel Directly):** * Call the Naperville - West property directly at **+1 (630) 983-0000**. * **By Phone (Corporate Reservations / Support):** * Call Extended Stay America central reservations at **1-800-804-3724**. --- ### 2. If You Booked Through a Third Party *(Expedia, Booking.com, Hotels.com, Priceline, Agoda, travel agency, etc.)* * Hotel staff generally cannot modify or refund reservations booked through outside vendors. * You must log in to the third-party account or app where you originally booked and process the change/cancellation there. --- ### Important Policy Details to Keep in Mind * **Cancellation Windows:** Standard/flexible rate reservations typically must be canceled before the property's deadline (often by **6:00 p.m. local time on arrival day** or 24 hours prior) to avoid a penalty fee (usually the cost of the first night plus tax). * **Advance Purchase / Non-Refundable Rates:** Prepaid discount rates are generally non-refundable and non-modifiable once the initial 24-hour grace period passes. * **Extended Plus Program (EPP):** If you booked under a weekly/monthly long-term program, special cancellation deadlines apply (cancellations past the allowed window may forfeit deposit amounts). * **Check Confirmation Email:** Always verify the specific cancellation deadline printed on your booking confirmation email to avoid unexpected charges.

Q: How do I get in touch with Extended Stay America Select Suites - Chicago - Naperville - West?

A: You can contact **Extended Stay America Select Suites - Chicago - Naperville - West** through the following details: * **Phone:** +1 (630) 983-0000 * **Address:** 1575 Bond St, Naperville, IL 60563 * **Website / Online Contact:** You can make bookings, manage reservations, or send inquiries via the [Extended Stay America official website](https://www.extendedstayamerica.com/) through their "Contact Us" form. *(If you are calling regarding central reservations or general corporate customer service for Extended Stay America, their toll-free number is **1-800-804-3724**).*

Q: How often does housekeeping come at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, housekeeping frequency depends on the length of your stay: * **Stays of 1 to 7 nights:** Routine full housekeeping is **not provided**. However, you can exchange or request fresh towels and linens at the front desk. * **Stays of 8 or more nights (or 14+ nights):** One **full-service housekeeping** is provided every **two weeks (14 days)**. This includes dusting, vacuuming, emptying trash, changing bed linens and towels, and cleaning the bathroom and kitchen areas. * **On-Demand / Additional Housekeeping:** If you want cleaning more frequently or during a short stay, housekeeping is available **on request for an additional fee** (typically around $10 for full service or $5 for a refresh service).

Q: Is a credit card required to secure my rate at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, a valid credit or debit card is required to secure your reservation and rate** at Extended Stay America Select Suites - Chicago - Naperville - West. Key details regarding the booking and payment policy: * **Guaranteeing the Rate:** To hold a room and lock in your quoted rate online or by phone, you must provide a major credit card (or debit card). This card is also used to enforce the property's cancellation/no-show policy. * **Check-In Requirements:** When you arrive, you will need to present a government-issued photo ID along with a matching payment card. * **Cash Policies:** This property operates predominantly cashless. Across Extended Stay America locations, stays of fewer than 7 nights strictly require a valid card for payment, and cards are required at check-in to authorize room charges plus a refundable incidental deposit (typically up to $250).

Q: Is a voltage converter available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, voltage converters are not provided** at Extended Stay America Select Suites - Chicago - Naperville - West. Because this is a budget, extended-stay brand in the United States, amenities are minimal. Rooms are equipped standard with **120V / 60 Hz Type A and Type B electrical outlets**. ### What you should do: * **Check your devices:** Most modern electronics (laptops, smartphones, camera chargers) have dual-voltage power supplies (labeled `INPUT: 100–240V, 50/60Hz`). If yours does, you only need an inexpensive plug adapter (not a voltage converter). * **For single-voltage appliances:** If you are bringing foreign appliances designed strictly for 220–240V (such as hair dryers, curling irons, or shavers), you will need to bring your own **step-up voltage converter** (110V/120V to 220V/240V) rated for your device’s wattage. * **Local purchase:** If you need an adapter or converter upon arrival, nearby retailers (such as Target, Walmart, or Best Buy along the Naperville/Warrenville retail corridors) generally carry them.

Q: Is an electrical adapter available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Electrical adapters (international plug adapters or voltage converters) are **not a standard or guaranteed amenity** provided in guest rooms or officially listed by Extended Stay America Select Suites - Chicago - Naperville - West. Here is what you should keep in mind: * **In the Room:** Rooms are equipped only with standard US 120V electrical wall outlets (Type A/B plugs). * **Front Desk:** Like many budget and extended-stay properties, the front desk might occasionally have spare phone chargers or plug adapters left behind in lost-and-found, but having an adapter available for guest use or purchase cannot be relied upon. * **Recommendation:** If you are traveling internationally, it is best to pack your own universal travel adapter. If you need one after arrival, there are nearby retailers within a short drive (such as Walmart, Target, or local electronics stores) where travel adapters can be purchased.

Q: Is contactless payment available during check-in or check-out at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, contactless payment is generally not supported for front-desk check-in or check-out at Extended Stay America Select Suites - Chicago - Naperville - West.** ### What to expect at check-in: * **Physical Card & Matching ID Required:** Hotel policy mandates presenting a physical, valid major payment card (credit card or debit card) along with a government-issued photo ID that matches the cardholder’s name. Mobile wallet taps (such as Apple Pay or Google Pay) cannot be used to bypass the physical card verification. * **Accepted Card Networks:** Visa, Mastercard, American Express, Discover, Diners Club, and JCB are accepted. * **Incidental Hold:** The front desk will require a pre-authorization hold (typically up to $250) on a card to cover potential incidental damages. * **Cash Policy:** Cash is generally not accepted at this location for check-in. If you need a third party to pay or need alternative arrangements, you will need to submit an approved corporate credit card authorization form prior to arrival. You can also verify directly with the property at **+1 630-983-0000**.

Q: Is direct billing available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Direct billing is **not available automatically at check-in**, but it is generally available for businesses and corporate clients through prior arrangement: 1. **Corporate Direct Bill Accounts:** Extended Stay America offers direct invoicing/direct bill options through its corporate accounts programs (such as *Client Connect* / Corporate Sales). To use this, a company must submit a credit application and have the billing account approved and established with ESA prior to arrival. 2. **Third-Party Credit Card Authorization:** If your organization does not have an established direct-bill credit line, you can arrange payment by submitting an official **Credit Card Authorization Form**. The property requires this completed and signed form before or at the time of check-in to bill the company's card directly for room and tax. 3. **Standard Transient Bookings:** For individual guests booking standard rates, payment is required at check-in via a valid credit card (cash is generally not accepted at this location). **Recommendation:** Contact the hotel directly or reach out to Extended Stay America’s corporate accounts team well before arrival to submit the necessary credit approval or authorization paperwork.

Q: Is express check-out available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, express check-out is available** at this property. Because **Extended Stay America Select Suites** operate with modified front desk hours (unlike the 24/7 desks at some full-service locations), guests can utilize contactless express check-out by dropping their key cards into the lobby key-drop box when departing, and any final itemized receipt is emailed directly. Standard check-out is at **11:00 AM**.

Q: Is grocery shopping service available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does not offer an in-house grocery shopping or delivery service. Unlike upscale extended-stay brands (such as Residence Inn or Homewood Suites) that include complimentary grocery shopping, Extended Stay America's economy "Select Suites" tier operates on a limited-service model. However, you have a few easy alternatives during your stay: * **Third-Party Delivery:** You can order groceries directly to the hotel using apps like Instacart, Walmart+, DoorDash, or Uber Eats to stock your in-suite kitchen. You will just need to meet the delivery driver in the lobby. * **Nearby Supermarkets:** Several grocery stores are located within a short drive (such as Jewel-Osco, ALDI, and Meijer) in the Naperville/Warrenville area.

Q: Is group pricing available online at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, instant group pricing is not available directly through the standard online booking engine.** While the website allows individual reservations, group bookings (typically classified as **5 or more rooms** for projects or **10 or more rooms** for events) require coordination with the sales department: * **Online Inquiry Form:** You can submit a group pricing request through the [Extended Stay America Group Travel portal](https://www.extendedstayamerica.com) by filling out an event/project request form. A dedicated sales representative will then follow up with a custom discounted rate. * **By Phone:** You can contact Extended Stay America’s group sales desk directly at **1-877-701-3383** or reach out to the Naperville West property directly to request block availability and pricing. *(Note: Standard multi-room bookings made via third-party travel sites or the general website will only show individual rack rates, and booking more than 5 rooms online may trigger group deposit and cancellation policies.)*

Q: Is smoking allowed at Extended Stay America Select Suites - Chicago - Naperville - West?

A: No, smoking is not allowed at Extended Stay America Select Suites - Chicago - Naperville - West. The property is non-smoking.

Q: Is the free internet at Extended Stay America Select Suites - Chicago - Naperville - West limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Select Suites - Chicago - Naperville - West** is available **24/7**. Like all Extended Stay America properties, standard guest Wi-Fi access is provided continuously throughout the day and night with no scheduled hourly cutoffs. (You may simply need to re-authenticate through the browser captive portal if your session times out after extended inactivity).

Q: Is the free internet speed at Extended Stay America Select Suites - Chicago - Naperville - West suitable for video streaming and work?

A: At the **Extended Stay America Select Suites - Chicago - Naperville - West**, the **free Wi-Fi is generally adequate for basic tasks, but it is often inconsistent for heavy video streaming and demanding remote work**. ### What to Expect from the Free Tier * **Basic Work (Email, Messaging, Web Browsing):** The free connection handles standard web surfing, Slack/Teams text chats, and general email without issues. * **Video Calls (Zoom, Teams, Meet):** You may experience lag, buffering, or occasional dropped audio/video during peak hours (mornings and evenings) due to shared bandwidth across the property. Standard one-on-one calls may hold up, but screen sharing and high-definition group meetings will be a struggle. * **Video Streaming:** Standard-definition (480p) or lower-resolution (720p) streaming on Netflix or YouTube usually works, but full HD (1080p) or 4K streaming will frequently buffer, especially during evening peak usage hours. ### Available Alternatives & Upgrades * **Paid "Enhanced High-Speed" Wi-Fi:** Extended Stay America properties offer an upgraded internet tier for a small daily/weekly fee (usually advertised as up to 4x faster). If your job requires steady video conferencing, large file downloads, or VPN access, purchasing this upgrade through their login splash page is strongly recommended. * **Mobile Hotspot:** If uninterrupted connection is essential for professional commitments, having your phone or a dedicated hotspot as a backup is advisable when staying at budget extended-stay properties.

Q: Is the front desk open 24 hours at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, the front desk is not open 24 hours.** Unlike Premier Suites locations, **Extended Stay America Select Suites** properties operate with limited front desk hours. * **Front desk hours:** Typically **9:00 AM – 10:00 PM** (Monday–Friday) and limited weekend hours (usually closing by 6:00 PM or 10:00 PM depending on local staffing). * **Late check-in:** If you plan to arrive after the desk closes (usually after 10:00 PM), you must contact the hotel directly in advance (at +1 630-983-0000) to arrange late check-in or access.

Q: Is there a hairdresser at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, there is no hairdresser or hair salon on-site at **Extended Stay America Select Suites - Chicago - Naperville - West**. It is a budget extended-stay property focusing on core essentials such as in-room kitchens, free Wi-Fi, and self-serve laundry facilities. Hair dryers may be requested at the front desk, but for professional hair styling or salon services, you will need to visit one of the many salons or barbershops located nearby in the Naperville/Warrenville area.

Q: Is there an accessible main entrance to the Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, there is an accessible main entrance** at the Extended Stay America Select Suites - Chicago - Naperville - West. The property features: * A step-free, accessible path of travel from arrival points and designated accessible parking to the main entrance. * An accessible entrance door with standard clearance width and level landings. * An accessible registration desk/counter inside the lobby.

Q: Is wake-up call service available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, wake-up call service is generally not provided** at **Extended Stay America Select Suites – Chicago – Naperville – West**. The *Select Suites* tier operates as an economy/extended-stay brand designed for independent living, featuring reduced staff presence and limited front-desk operating hours (the desk typically closes in the evening rather than staffing a 24/7 switchboard). * **In-room alternatives:** Rooms are equipped with standard alarm clocks, and guests are advised to use personal smartphones or alarms. * **Direct confirmation:** If a wake-up call is strictly required, contact the property directly at **(630) 983-0000** during desk hours to see if special staff accommodations can be made.

Q: What are Extended Stay America Select Suites - Chicago - Naperville - West security procedures?

A: The **Extended Stay America Select Suites – Chicago – Naperville – West** (located on West Diehl Road in Naperville, IL) follows standard Extended Stay America brand operating policies and baseline physical security procedures: ### 1. Building & Room Access * **Electronic Keycard Access:** Guest suites and exterior building entrances (particularly outside of standard lobby hours) require programmed keycards for entry. * **Interior Corridors & Deadbolts:** Guest rooms feature standard secondary interior deadbolts and security latches. * **Front Desk Safe:** While standard Select Suites rooms typically do not feature standard in-room digital safes, front-desk safe deposit boxes are available upon request for valuables. ### 2. Front Desk & Staffing Hours * **Limited Front Desk Hours:** As a budget-tier "Select Suites" property, the front desk is not staffed 24/7 (typically open during set daytime and evening hours, commonly 9:00 AM – 10:00 PM). * **After-Hours Check-In / Emergencies:** Guests arriving outside standard hours must use the exterior/lobby entry call-box or after-hours phone line to reach on-call personnel or an off-site operator for access. * **Identity Verification:** A valid government-issued photo ID and matching credit card are required at check-in. Mail/package deliveries held at the front desk also require matching identification before release. ### 3. Monitoring & Safety Tech * **CCTV Surveillance:** Video cameras are positioned in key public and common areas (e.g., lobby, guest laundry, exterior entries, and parking lots). * **Smoke & Environmental Sensors:** Rooms and hallways are equipped with hardwired smoke/fire detection systems. The brand strictly enforces a 100% non-smoking policy across the facility. ### 4. Parking & Property Grounds * **Self-Parking:** Open-lot self-parking is available for registered guests. Parking is unmonitored by dedicated security guards; guests are advised to lock vehicles and keep valuables out of sight. --- *Note: For inquiries regarding specific security accommodations (such as escort services, third-party guard presence, or late-night arrival coordination), contact the property desk directly at **+1 (630) 983-0000**.*

Q: What are the extra person charges at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites - Chicago - Naperville - West** (consistent with the brand-wide Extended Stay America policy): * **Additional Adults:** There is an **Extra Person Charge of $5.00 per adult, per night**. * **Children:** Children **17 and under stay free** when sharing a room with an adult. * **Occupancy Limits:** Rooms have strict maximum occupancy limits (typically 2 to 4 guests, depending on the room/bed type). * **Beds:** Rollaway beds and cribs are **not available** at this property, so any additional guests must use the existing bedding.

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The **Extended Stay America Select Suites – Chicago – Naperville – West** adheres to Extended Stay America’s brand-wide **STAYconfident** health, sanitation, and safety standards. The property maintains the following key cleanliness and hygiene measures: * **Hospital-Grade & Trusted Disinfectants:** The hotel utilizes professional cleaning products from trusted brands (such as P&G Professional lines including Spic and Span, Mr. Clean, Comet, and Microban) specifically formulated to disinfect and sanitize surfaces. * **High-Touch Surface Sanitation:** Common areas—including lobby counters, payment terminals, elevator buttons, handrails, guest laundry facilities, and vending machines—undergo frequent cleaning and disinfection. * **10-Point Room Cleaning & Inspection Process:** Before any room is marked ready for check-in, it undergoes a multi-point checklist cleaning that requires management inspection and approval. * **Front Desk & Public Area Safety Measures:** Acrylic protective shields are installed at the front desk, and hand-sanitizing supplies are made available in public spaces. Contactless check-out options (such as emailed receipts) are supported. * **Modified Housekeeping Schedule:** * Because it is an extended-stay property, full housekeeping service is generally provided on a **weekly basis** (for stays of 8 nights or more) to minimize staff traffic and room entry. * Guests can request additional daily or refresh cleanings for an extra fee. * Fresh linens and towels can be exchanged directly at the front desk at any time without requiring staff to enter the guest room.

Q: What is Extended Stay America Select Suites - Chicago - Naperville - West's policy on lost and found items?

A: Under standard **Extended Stay America** policies (which apply to the *Chicago - Naperville - West* location), the lost and found procedure is as follows: * **Verification:** Guests who believe they left an item behind must **contact the hotel front desk directly** as soon as possible. You will need to provide your name, dates of stay, room number, and a detailed description of the lost item. * **Retrieval & Shipping Costs:** If the item has been recovered, the management team will provide instructions on how to retrieve it. **Guests are responsible for all delivery costs and arrangements** if they require the item to be shipped back to them. Alternatively, you can arrange to pick up the item in person at the front desk. * **Holding Period:** Like most hotels in the brand, items turned in by housekeeping are logged and held in secure storage for a limited period (typically 30 to 90 days, depending on local policy and the item's value) before being disposed of or donated. **Hotel Contact Details:** * **Address:** 1575 Bond St, Naperville, IL 60563 * **Phone:** (630) 420-1120 *(or call the main property number directly to speak with the front desk)*

Q: What is the cancellation policy at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The cancellation policy at **Extended Stay America Select Suites – Chicago – Naperville – West** depends primarily on the rate type you book: * **Standard / Flexible Rates:** Cancellations are generally allowed without penalty if made **by 6:00 p.m. local hotel time on the day of arrival**. If you cancel after 6:00 p.m. or fail to show up (a no-show), a fee equal to the **first night's room rate plus tax** is charged to your credit card. * **Advance Purchase (Prepaid / Non-Refundable) Rates:** These bookings can only be canceled for a refund **within 24 hours of making the reservation**. After 24 hours, cancellations or no-shows forfeit the full non-refundable advance payment. * **Extended Plus Program (EPP) / Long-Term Rates:** Cancellations made more than 24 hours after booking (or failing to check in) typically forfeit a deposit equal to **three nights' room rate plus tax**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you booked through an online travel agency, the cancellation policy, deadlines, and fees are governed by the specific terms of that booking, and cancellations must be made directly through that third-party platform. *Tip:* Always check your specific confirmation email or booking summary, as promotional rates or peak travel periods can carry varying deadlines.

Q: What is the deposit required to book a room at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, deposit requirements depend on whether you mean securing the booking or the incidental security deposit at check-in: * **Booking Deposit:** For standard flexible reservations, no upfront room deposit is charged at booking, though a valid credit card must be placed on file to guarantee the reservation. (Prepaid or non-refundable rates, however, require full room payment upfront). * **Incidental / Security Deposit at Check-In:** The property requires a refundable incidental security deposit of **up to $250** per stay. * A credit card or debit card is authorized for this amount upon arrival. * The hold is released after checkout upon room inspection, typically reflecting in your account within 5 to 14 business days depending on your bank. * **Cash Policy:** This location does not accept cash for short stays or incidental holds; a valid card matching the government-issued photo ID is required. *(Note: Exact hold amounts can occasionally vary between $100 and $250 based on length of stay or local management rules; you can confirm the exact hold for your dates by contacting the front desk directly at +1 630-983-0000).*

Q: What is the early departure charge at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, there is generally no flat, standalone "early departure fee." Instead, charges for leaving earlier than your booked checkout date depend on your **rate type and length of stay**: * **Standard / Nightly Bookings:** Extended Stay America properties typically assess an early departure fee equal to **one night’s room rate plus tax** if you shorten your stay after checking in without sufficient advance notice. * **Weekly or Monthly Discounted Rates:** Your quoted daily rate is tied to a minimum length-of-stay requirement. If departing early drops your stay below the threshold required for the discount (e.g., leaving before completing a 7-night or 30-night tier), **your entire stay may be recalculated and retroactively billed at the higher standard nightly rate**. * **Advance Purchase Rates:** Non-refundable/prepaid rates are entirely non-refundable; checking out early forfeits the remaining prepaid nights. If you anticipate needing to shorten your stay, contact the front desk at **(630) 420-1122** directly beforehand, as notifying them at or prior to check-in often allows them to adjust your reservation without penalty.

Q: What is the policy on incidental charges at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, the policy regarding incidental charges and deposits includes the following: ### 1. Incidental Deposit Requirement * **Deposit Amount:** The hotel may place a temporary authorization hold/deposit of **up to $250** per stay to cover potential incidentals or room damage. * **Payment Method:** A **credit card or debit card** along with a matching government-issued photo ID is required at check-in. ### 2. Deposit Release & Refunds * The incidental hold is fully refundable/released after check-out, provided no damage, excessive cleaning, or unpaid incidental charges are incurred. * **Card Holds:** Depending on your bank or financial institution, the unused funds are typically released within **5 to 14 business days** after departure. ### 3. Common Incidental/Optional Fees (Select Suites) Because this is a "Select Suites" tier property, certain amenities are provided on an à la carte basis, which can be billed against your incidental card: * **Pet Fees:** Daily or weekly fees apply if traveling with approved pets (service animals exempt). * **Extra Towels & Linens:** Fresh linen exchanges outside scheduled housekeeping cycles may incur a fee (typically around $1.75 per request). * **Cookware/Dishware Kits:** Unlike premier tiers, Select Suites locations may charge a purchase/rental fee if you require in-room dishes or pots/pans. * **Housekeeping:** Full cleaning services run on a reduced cycle for long stays; additional requested cleans incur extra daily fees. * **Upgraded Wi-Fi:** High-speed streaming Wi-Fi upgrades are available for daily, weekly, or monthly add-on rates (basic Wi-Fi is complimentary).

Q: Are dishwashers available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, dishwashers are not available** in the guest rooms at the Extended Stay America Select Suites – Chicago – Naperville – West. As part of the budget-friendly *Select Suites* tier, the in-room kitchens are equipped with standard basics, which include: * A full-size refrigerator * A stovetop/cooktop * A microwave * A sink for washing dishes by hand *(Note: Unlike some other tiers where dishware is pre-stocked, Select Suites properties typically offer cooking and dining sets for purchase rather than complimentary in-room sets.)*

Q: Are foam pillows available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, foam pillows are not available** at Extended Stay America Select Suites - Chicago - Naperville - West. As part of the Extended Stay America brand standards, guest rooms are equipped with standard synthetic/polyester-fill pillows. Specialized bedding options—such as memory foam, contour foam, or down/feather pillows—are not offered or kept on hand. If you require a foam pillow for comfort or ergonomic support during your stay, you will need to bring your own.

Q: Are luxury linen types available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, luxury linen types are not available** at Extended Stay America Select Suites - Chicago - Naperville - West. This property is part of the budget/economy tier of Extended Stay America, which focuses on basic, extended-stay essentials. Rooms are supplied with standard, commercial-grade hotel bed sheets and towels rather than high-thread-count or luxury linens. Furthermore, there is no luxury linen upgrade or pillow/sheet menu offered at this location.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, pay-per-view movies are not available on the in-room TVs at **Extended Stay America Select Suites - Chicago - Naperville - West**. The guest rooms are equipped with flat-screen TVs that feature standard cable/satellite with select premium channels, but the property does not offer on-demand or pay-per-view movie services. Guests typically rely on the hotel's free Wi-Fi to stream movies on their own personal devices.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, pots, pans, and serving dishes are not pre-stocked in the rooms.** The room includes the kitchen appliances (a stovetop, microwave, and full-size refrigerator), but cookware and dishes are handled differently at the **Select Suites** tier: * **Available for purchase/fee:** Unlike standard *Suites* or *Premier Suites* locations (where cookware is lent for free), *Select Suites* properties require guests to purchase or pay a fee for cookware kits (pots, pans) and dinnerware kits (dishes, bowls, utensils) at the front desk. * **Bringing your own:** Because of this fee and variable inventory at the front desk, extended-stay guests often prefer to bring their own basic pots, pans, plates, and utensils.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have a microwave?

A: Yes, guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have a microwave.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have a toaster oven?

A: **No**, guest rooms at Extended Stay America Select Suites – Chicago – Naperville – West do not come with a toaster oven. The in-room kitchen amenities at this property standardly include: * A **microwave** * A **stovetop** (typically a two-burner cooktop) * A **full-size refrigerator/freezer** * A sink and basic counter space *(Note: While conventional toasters are sometimes available upon request from the front desk or as part of a kitchen kit, full toaster ovens or conventional baking ovens are not provided).*

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have dish cleaning supplies in the room?

A: **No**, guest rooms at **Extended Stay America Select Suites – Chicago – Naperville – West** generally do not come pre-stocked with dish cleaning supplies (such as dish soap, sponges, or dish towels). Key details regarding their kitchen amenities: * **In-room basics:** The kitchen includes major appliances (refrigerator, stovetop, microwave, and sink), but cookware, dishes, and cleaning items are not standard inside the room. * **Brand tier policy:** Because this location operates under the budget-focused **Select Suites** brand, dishware and cookware are not complimentary; guests must either bring their own or purchase kits from the front desk. * **Cleaning supplies:** Starter packets of liquid dish soap or small cleaning supplies are sometimes available at the front desk upon request, but they are not pre-placed in the suites. * **Housekeeping note:** Housekeeping services do not include dishwashing. If you plan to cook and wash dishes during your stay, it is recommended to pack a small bottle of dish soap and a sponge, or purchase them at a nearby grocery store upon arrival.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have eating utensils?

A: **No, eating utensils and dishes are not automatically stocked inside the guest rooms.** Because this property belongs to the **Select Suites** tier of Extended Stay America: * Rooms only come equipped with major kitchen appliances (full-size refrigerator, stovetop, microwave, and sink). * Unlike standard or Premier locations that provide kitchenware for free, **Select Suites properties require guests to purchase a dishware/cookware kit** at the front desk if they need plates, cups, silverware, and pots/pans. If you are planning to eat or cook in the room, it is recommended to either purchase one of the kits at the front desk upon check-in or bring your own reusable/disposable utensils.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have toasters?

A: **No, toasters are not standard in the guest rooms.** At **Extended Stay America Select Suites** properties (including the Chicago - Naperville - West location), in-room kitchens are only equipped with major appliances: * Full-size refrigerator * Stovetop * Microwave Smaller appliances and kitchenware—such as toasters, coffee makers, pots, and utensils—are not kept inside the rooms. Depending on the property, smaller appliances like toasters may be requested from the front desk upon arrival, though availability varies and Select Suites locations typically require a fee or purchase for certain kitchenware packages. If having a toaster is essential, it is recommended to call the front desk directly before your stay or plan to bring your own.

Q: Do the guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West have wifi?

A: Yes, our guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West offer free Wi-Fi.

Q: Do the rooms include microwaves at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Yes, the rooms at Extended Stay America Select Suites - Chicago - Naperville - West include microwaves.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer complimentary in-room coffee or tea?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not provide complimentary in-room coffee or tea. Because the **Select Suites** tier is Extended Stay America's budget/extended-stay model, complimentary consumables (like coffee packets, tea bags, and free breakfast) are omitted. However, the room features an in-suite kitchen (refrigerator, stovetop, and microwave), allowing you to brew your own if you bring supplies. Coffee makers and kitchenware kits are typically available at the front desk upon request (often for a small fee or deposit at Select Suites properties).

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not provide laundry hampers or laundry bags in guest rooms. As a budget extended-stay brand, they offer an on-site, self-service coin/card-operated guest laundry facility, but guests are expected to bring their own laundry bags, hampers, and detergent (or purchase supplies from the vending machines).

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West provide slippers for guests?

A: **No, Extended Stay America Select Suites - Chicago - Naperville - West does not provide slippers for guests.** Extended Stay America Select Suites is a budget/economy extended-stay brand. Room amenities are limited to essentials such as basic bath toiletries, towels, and kitchen facilities; luxury items like bathrobes and slippers are not provided. You will need to bring your own slippers if you want them during your stay.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West provide weight scales?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not provide weight scales (neither in-room bathroom scales nor luggage scales). As part of the economy **Select Suites** brand tier, the hotel offers basic, budget-focused amenities—such as kitchenettes, Wi-Fi, and coin-operated guest laundry—and excludes higher-tier conveniences like body scales, irons/ironing boards, or fitness centers.

Q: How many telephones are found in the rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Guest rooms at the Extended Stay America Select Suites – Chicago – Naperville – West are equipped with **one telephone** (typically situated on the work desk or bedside table and programmed with personalized voicemail).

Q: Is dishware available in rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, dishware is not automatically provided inside the rooms.** Because this property is part of the budget-tier **Extended Stay America Select Suites** brand, the rooms include appliances (such as a full-size refrigerator, microwave, and stovetop), but kitchenware is not pre-stocked. * **To get dishware:** You can purchase a **dinnerware kit** (and/or a cooking/pots-and-pans pack) at the front desk for an additional fee. * Alternatively, long-term guests frequently choose to bring their own plates, bowls, cups, and utensils from home.

Q: Is in-room fax available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, in-room fax is not available** at Extended Stay America Select Suites - Chicago - Naperville - West. The guest rooms do not have individual fax machines. However, fax and copy services are typically available through the front desk during operational desk hours (fees may apply).

Q: Is there a laundry basket or clothes hamper at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, there is typically no laundry basket or clothes hamper provided in the guest rooms** at Extended Stay America Select Suites - Chicago - Naperville - West. As a budget-tier extended-stay brand, *Select Suites* keeps in-room amenities strictly to the basics. While the hotel features an on-site, 24/7 coin-/card-operated guest laundry room, guests are expected to bring their own laundry bags/baskets, detergent, and supplies. If you are planning a stay, it is recommended to bring a collapsible hamper, a reusable laundry bag, or use a spare luggage bag to carry clothes to and from the laundry facility.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does not offer built-in wireless TV casting features like Chromecast or Apple AirPlay. The property provides standard flat-screen TVs equipped with basic cable/satellite channels. ### Workarounds if you want to stream: * **Bring your own streaming device:** You can plug your own streaming stick (such as a Roku, Amazon Fire TV Stick, or Chromecast with Google TV) into the TV's HDMI port. * **Travel router or mobile hotspot:** Because hotel Wi-Fi networks often use captive portal sign-ins that can block device-to-device communication, bringing a portable travel router or using your phone's hotspot often makes connecting personal streaming devices much easier. * **HDMI cable:** Bringing a laptop along with a long HDMI cable (and a USB-C/Lightning adapter for your phone or tablet) is typically the most reliable direct connection.

Q: What kind of work desk is provided in guest rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, guest rooms are furnished with a **standard writing/work desk (or compact table workspace) paired with a chair**. Typical characteristics of the workspace in this extended-stay property include: * **Design:** A simple, free-standing laminate desk or extended table surface designed to function as both a work area and a casual dining table. * **Power & Connectivity:** Standard wall/lamp outlets located nearby, accompanied by complimentary basic Wi-Fi access. * **Seating:** A standard desk or side chair (typically a stationary armless or padded side chair rather than an adjustable ergonomic executive task chair).

Q: Are there full-length mirrors in the rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Generally, yes, but placement varies depending on the specific room.** At Extended Stay America properties, mirrors are typically configured as follows: * **Renovated / Updated Suites:** Brand-standard renovated suites include a dedicated wall-mounted full-length mirror as part of the updated furnishings. * **Standard / Unrenovated Layouts:** If not mounted separately on a living area wall, full-length mirrors in older extended-stay layouts are commonly mounted **on the back of the bathroom door** or inside the closet/dressing space. Because exact room finishes can vary depending on whether your specific assigned suite has received the latest room refresh, you can contact the property's front desk directly to confirm or request a suite equipped with a full-length mirror for your stay.

Q: Are there rooms designed specifically for groups or families at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites - Chicago - Naperville - West does not offer specialized multi-bedroom family suites or dedicated group suites.** The property consists of standard studio-style extended-stay units. For families or small groups wishing to share a room, the best-accommodating option is: * **Studio Suite with 2 Double (or Full) Beds:** Accommodates up to 3–4 guests. * **Amenities:** Each room includes a kitchenette (full-size refrigerator, stovetop, microwave), a dining/work area, and free Wi-Fi, which can be convenient for families on longer stays. For larger families or travel groups, the typical arrangement is booking **multiple adjoining or nearby studio rooms** (such as King, Queen, or 2-Bed studios), as there are no multi-room suites or bunk-style rooms on site.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes.** Extended Stay America Select Suites – Chicago – Naperville – West offers designated **ADA Accessible Rooms** (such as their accessible Queen Studio suites). In accordance with ADA standards and brand accessibility specifications, these rooms feature: * **Wider entry and interior doorways** with sufficient clear width to accommodate wheelchairs and mobility devices. * **Accessible bathroom features**, including wider bathroom entryways, grab bars, and accessible bathing facilities (roll-in shower or accessible tub). * **Lowered/accessible fixtures and clearance** for easier navigation. ### Helpful Tips: * **Specific Clearances:** If you use a specialized or wide wheelchair and require the exact door width dimensions (e.g., 32″ vs. 36″ clear opening width), it is recommended to call the property directly or contact Extended Stay America accessibility support at **1-800-804-3724** before booking. * **Reservation:** Be sure to specifically select an **Accessible** room type during the reservation process, as standard suites do not feature widened doorways or accessibility modifications.

Q: Are there step-free showers available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes**, step-free (roll-in) showers are available at Extended Stay America Select Suites - Chicago - Naperville - West, but **only in specific accessible guest rooms**. * The property offers mobility-accessible rooms equipped with roll-in showers, grab bars, and accessible controls. * Standard rooms and general accessible rooms may instead have standard tubs or tub-shower combinations. Because rooms with roll-in showers are limited, it is best to explicitly select a **"Mobility Accessible with Roll-In Shower"** room type when booking, and contact the hotel directly at **(630) 983-0000** (or Extended Stay America accessibility services at 1-800-804-3724) to ensure a step-free shower unit is blocked for your reservation.

Q: Do the accessible rooms have roll-in showers at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, the accessible rooms at this property generally do not have roll-in showers; they feature accessible bathtub/shower combinations with grab bars.** Across Extended Stay America properties, accessible bathrooms are equipped with either grab-bar tubs or roll-in showers, and at the **Extended Stay America Select Suites – Chicago – Naperville – West** location (1575 Bond St), the standard accessible room type (*Studio, 1 Queen Bed, Accessible*) is fitted with a bathtub/shower combination. Because ADA room features can occasionally vary by individual room number, it is strongly recommended to call the property directly at **(630) 983-0000** or corporate accessibility at **1-800-804-3724** before booking to confirm if a specific room on-site can meet your mobility requirements.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer yoga classes or wellness activities?

A: **No**, Extended Stay America Select Suites – Chicago – Naperville – West does not offer yoga classes or wellness activities. It is an economy extended-stay property focused on basic essentials, offering standard amenities such as in-room kitchenettes, free Wi-Fi, on-site guest laundry, and free parking. It does not have an on-site fitness center, spa, or dedicated wellness programming. Guests looking for yoga or fitness classes would need to visit nearby gyms or yoga studios in the Naperville area.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West support mobile key or digital check-in?

A: **No**, the Extended Stay America Select Suites – Chicago – Naperville – West does **not** support mobile keys or digital check-in. Extended Stay America (and specifically its budget-tier *Select Suites* brand) requires guests to complete check-in in person at the front desk. You will need to present a valid government-issued photo ID along with a physical credit or debit card for payment and incidentals, after which staff will issue traditional keycards. *Note: While the Extended Stay America mobile app allows you to search, book, view reservations, and extend your stay, it does not have digital keyless entry or contactless check-in features.*

Q: Is Wi-Fi free at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Yes, free Wi-Fi is available at Extended Stay America Select Suites - Chicago - Naperville - West.

Q: Are cats allowed at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Yes, pets are allowed at Extended Stay America Select Suites - Chicago - Naperville - West.

Q: Are dogs allowed at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Yes, pets are allowed at Extended Stay America Select Suites - Chicago - Naperville - West.

Q: Are pets allowed in all rooms at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America properties designate specific **pet-friendly rooms** rather than allowing pets across the entire building, in order to accommodate guests with allergies. Key details of their pet policy include: * **Advance Notification:** Because pet-friendly rooms are limited, you should notify the property in advance or request a pet-friendly room when booking. * **Pet Limit:** A maximum of 2 pets per room. * **Size/Weight Limits:** Pets must typically be under 50 lbs and no larger than 36 inches long by 36 inches tall (larger pets require prior approval from property management). * **Pet Fees:** Additional pet fees apply per pet per night (service animals are exempt).

Q: Are service animals allowed at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, service animals are allowed.** In compliance with the Americans with Disabilities Act (ADA) and brand policies, Extended Stay America Select Suites – Chicago – Naperville – West permits recognized service animals, and they are **exempt from the standard pet cleaning fees** charged for regular pets. *(Note: Emotional support animals or comfort animals do not qualify as service animals under federal ADA regulations and would be subject to the hotel's standard pet policy and daily pet fees.)*

Q: Are there any size restrictions for pets at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Yes, **Extended Stay America Select Suites – Chicago – Naperville – West** has both weight and dimension restrictions for pets: * **Weight Limit:** Up to **50 lbs** per pet. * **Dimensions:** Pets must be no longer than **36 inches** and no taller than **36 inches**. * **Pet Limit:** A maximum of **2 pets** per suite. *Note: Pets exceeding these limits or bringing more than two pets may be permitted, but it requires prior approval from the hotel property manager. Service animals are exempt from these restrictions and pet fees.*

Q: Are there non-refundable rates at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, there are non-refundable rates available** at Extended Stay America Select Suites - Chicago - Naperville - West, depending on the booking option and promotion selected: * **Advance Purchase (AP) Rates:** Extended Stay America offers discounted "Advance Purchase" rates that require prepayment. These are non-refundable; if canceled more than 24 hours after booking (or in the event of a no-show), the entire prepayment amount including tax is forfeited. * **Extended Plus Program (EPP) / Long-Term Rates:** These rates typically require an upfront deposit equal to three nights' room rate plus tax, which becomes non-refundable if canceled after the initial 24-hour grace period. * **Third-Party Deals (OTAs):** When booking through platforms like Expedia, Hotels.com, or Booking.com, you will often see non-refundable rate options offered alongside flexible/fully refundable options at different price points. Flexible/cancellable rates (which generally allow cancellation without penalty up until the designated check-in window) are also offered. Always verify the specific rate rules displayed during checkout before confirming your reservation.

Q: Are there refundable room rates available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, refundable room rates are available** at the Extended Stay America Select Suites – Chicago – Naperville – West. When booking, keep the following details in mind regarding cancellation policies: * **Standard / Flexible Rates:** Extended Stay America generally offers flexible room rates that can be cancelled free of charge if cancelled by **6:00 PM local hotel time on the scheduled day of arrival**. If cancelled after this cutoff (or in the event of a no-show), the first night's room rate plus tax is typically charged. * **Third-Party Bookings:** When booking through travel sites (such as Expedia, Hotels.com, or Booking.com), fully refundable options are available, though their free cancellation window may require cancelling anywhere from 24 to 72 hours prior to check-in. * **Non-Refundable Exceptions:** Discounted **Advance Purchase (AP)** or certain promotional/extended-stay program rates are non-refundable after the initial 24-hour booking window. Always confirm the specific rate type and its associated cancellation deadline before finalizing your reservation.

Q: Can I leave my pet unattended in the room at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, you can leave your pet unattended in the room**, but you must comply with Extended Stay America’s pet policy rules: * **Crate Requirement:** Pets **must be confined to a crate or kennel** the entire time they are left unattended. Pets may not be left loose or shut in the bathroom instead of a crate. * **Staff Entry & Safety:** Hotel staff and maintenance occasionally need access to the room; keeping the pet crated prevents injury to staff and keeps the animal from escaping. * **Noise & Behavior:** Your pet must not create a disturbance (such as excessive barking or whining) that disrupts other guests. If your pet causes ongoing disturbances or damage, the hotel may ask you to remove the pet. * **Contact Information:** It is standard practice to leave a working cell phone number with the front desk so they can contact you immediately if an issue arises. *(Note: Extended Stay America enforces a limit of 2 pets per room, size/weight restrictions, and daily pet cleaning fees.)*

Q: Can I pay with cash at check-in at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Generally, no, not for standard or short-term check-ins.** Hotel booking systems list the **Extended Stay America Select Suites – Chicago – Naperville – West** as a cashless property that requires a major credit card or debit card at check-in. Here are the key points regarding payment policies for this brand and location: * **Short-Term Stays (Fewer than 7 nights):** Extended Stay America requires a valid credit or debit card in the guest's name at check-in; cash is not accepted for nightly/short stays. * **Long-Term Stays (7+ nights):** Some Extended Stay America locations permit cash payments strictly for extended stays of 7 nights or longer, but even then, policies vary by individual property. * **Deposits and ID:** Regardless of payment method, guests are typically required to present a matching government-issued photo ID and a valid card for an incidental security deposit (usually $100 to $250). **Recommendation:** Because individual franchised locations frequently update their accepted payment policies, call the front desk directly at **(630) 983-0000** prior to arrival to confirm whether they can accommodate cash for your specific length of stay.

Q: Do I have to pay the full amount upfront at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Whether you must pay the full amount upfront depends on **how long you are staying** and **which rate you book**: 1. **Short Stays (Nightly Rate / Fewer than 7 nights):** * **Yes.** At check-in, guests paying the standard nightly rate are charged for the **entire duration** of their stay upfront. 2. **Long Stays (Weekly or Monthly Rates / 7+ nights):** * **No, not the entire stay.** If you book a weekly or monthly rate, you typically do not have to pay for the whole month or entire reservation upfront. Instead: * You pay for the **first week** upon check-in. * The remaining stay is billed on a recurring, weekly pay-as-you-go basis. 3. **Advance Purchase Rates:** * **Yes.** If you select a non-refundable "Advance Purchase" rate online to get a discount, the hotel requires full prepayment at the time of booking. ### Incidental Deposit Regardless of your stay length, the property requires a valid credit/debit card at check-in. A temporary security/incidental deposit hold (typically up to **$250**) is placed on your card and released after checkout, provided there is no room damage or unpaid incidentals.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West accept debit cards?

A: **Yes, they accept debit cards**, provided the card bears a major network logo (Visa, Mastercard, Discover, or American Express). However, there are important policies to keep in mind when using a debit card at Extended Stay America properties: * **Incidental Hold / Deposit:** In addition to room charges, the hotel places an authorization hold for incidentals (often up to $100–$250). Because it is a debit card, these funds are temporarily locked directly from your checking account rather than borrowing against a credit line. * **Release Timing:** Unused authorization holds are released upon check-out, but depending on your bank, it typically takes **5 to 14 business days** for the funds to reflect back in your account. * **Card Holder Verification:** The physical card must have the guest’s name printed on it and match the government-issued photo ID presented at check-in. * **Length of Stay Policies:** For short-term stays (under 7 nights), some locations strictly require a traditional major credit card at check-in. If you plan to use a debit card for a short stay or want to verify the exact incidental hold amount, it is recommended to call the front desk directly (+1 630-983-0000) prior to arrival.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West allow same-day check-in?

A: **Yes, Extended Stay America Select Suites – Chicago – Naperville – West allows same-day check-in**, provided there are rooms available. Important policies to keep in mind when booking or arriving on the same day: * **Standard Check-in Time:** Check-in begins at **3:00 PM**. Early check-in before 3:00 PM may be accommodated based on room availability and may incur an extra fee. * **Limited Front Desk Hours:** Because this location operates under the *Select Suites* brand, the front desk has set operating hours (typically Monday–Friday 9:00 AM – 10:00 PM, and weekends 10:00 AM – 6:00 PM) rather than 24-hour staffing. If you expect to arrive later in the evening, call the hotel beforehand to confirm their late check-in procedure. * **Requirements:** You must provide a valid government-issued photo ID and a matching major credit card at check-in for room charges and the incidental deposit (cash is generally not accepted at check-in). You can make a same-day reservation directly through the [Extended Stay America website](https://www.extendedstayamerica.com) or by calling the hotel directly at **+1 (630) 983-0000**.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West have any restrictions on the number of pets allowed per room?

A: Yes. In accordance with the brand's pet policy, **Extended Stay America Select Suites – Chicago – Naperville – West** has the following restrictions: * **Quantity limit:** A maximum of **two pets** are permitted per room/suite. * **Size/dimension limits:** Pets generally cannot exceed **36 inches in length or 36 inches in height** (properties typically also specify a weight limit, often up to 50 lbs). * **Exceptions:** Bringing more than two pets—or animals outside of the standard size requirements—requires prior approval directly from the property manager.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West offer pet amenities like beds or bowls?

A: Extended Stay America Select Suites - Chicago - Naperville - West does not offer pet amenities such as beds or bowls.

Q: Does Extended Stay America Select Suites - Chicago - Naperville - West require a deposit when booking?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, deposit requirements depend on whether you are referring to securing the booking online or checking into the property: * **At the time of booking:** * For standard, flexible rates, a deposit is typically **not charged upfront**, though a valid credit/debit card is required to guarantee and hold the reservation. * If you book a prepaid or non-refundable promotion (such as an *Advance Purchase* rate), the full room rate and tax are charged at booking. Certain long-term packages (like the *Extended Plus Program*) may also require a multi-night upfront deposit. * **At check-in (Incidental/Security Deposit):** * **Yes, a deposit is required at check-in.** The hotel requires a credit/debit card authorization or a cash deposit (typically **$100 to $250**) for incidentals and potential room damage. * If a card is provided, a temporary hold is placed for incidentals and released upon check-out (taking roughly 5–14 business days depending on your bank). * If paying with cash (where permitted), a cash deposit (usually $100) is held and returned upon a satisfactory room inspection at check-out.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The cancellation deadline depends on the **rate type** and the **channel** used when booking: * **Standard / Flexible Rate (Direct Booking):** For standard direct reservations, Extended Stay America requires cancellation by **6:00 PM local hotel time on the day of arrival**. Canceling after 6:00 PM (or failing to check in) results in a No-Show Fee equal to the first night’s room rate plus tax. * **Advance Purchase (AP) Rates:** Non-refundable, except if canceled within **24 hours of making the initial booking**. Canceling after 24 hours forfeits the entire prepaid amount. * **Extended Plus Program (EPP) Rates:** Must be canceled within **24 hours of booking** to avoid forfeiting a non-refundable deposit equal to three nights' room rate plus tax. * **Third-Party Bookings (Expedia, Hotels.com, Booking.com, etc.):** Typically require cancellation anywhere from **24 to 72 hours prior to check-in day**. You must cancel directly through the third-party provider according to their stated policy. Check the specific cancellation terms on your **confirmation email**, as promotional or third-party bookings often enforce earlier cutoff windows.

Q: How late can I cancel without being charged at Extended Stay America Select Suites - Chicago - Naperville - West?

A: The cancellation deadline depends on the type of rate you booked: * **Standard / Flexible Rates:** You can cancel without penalty up to **6:00 PM local hotel time (Central Time) on your scheduled arrival date**. If canceled after 6:00 PM, or in the event of a no-show, you will be charged the first night’s room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must typically be canceled **within 24 hours of booking**. Canceling after the initial 24-hour booking window results in forfeiting the full advance payment. * **Extended Plus Program (EPP) Rates:** Must be canceled **within 24 hours of booking**; canceling later forfeits a deposit equivalent to three nights' stay plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Deadlines are governed by the terms specified at the time of purchase (typically 24–72 hours prior to check-in), and the cancellation must be processed through that booking site. *Tip:* Always double-check the cancellation terms listed on your confirmation email, as special event periods or promotional rates can carry stricter rules.

Q: How much is the refundable pet deposit at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Extended Stay America Select Suites – Chicago – Naperville – West **does not have a refundable pet deposit**. Instead, pet stays are charged via a **non-refundable cleaning fee**: * **$25 (+ tax) per pet, per night** for the first 6 nights. * **$15 (+ tax) per pet, per night** for each day thereafter. *(Note: Extended Stay America hotels do require a standard, **refundable security/incidental deposit** of up to $250 at check-in, but this applies to the room rather than specifically to pets.)*

Q: How much is the security deposit at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, the refundable incidental/security deposit is **up to $250** per room at check-in. Key details regarding the deposit: * **Payment Method:** This property requires a credit card (or debit card) in the guest's name for incidental authorizations; cash deposits are generally not accepted at this location. * **Refund/Release Timeline:** Unused authorizations are typically released after check-out within **5 to 14 business days**, depending on your card issuer or financial institution. *Note: Because exact incidental hold amounts can vary slightly by length of stay or local management discretion (often ranging from $100 to $250), you can confirm the exact charge for your stay by calling the property directly at **+1 630-983-0000**.*

Q: Is a security deposit required at check-in at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, a security/incidental deposit is required upon check-in** at Extended Stay America Select Suites - Chicago - Naperville - West. Key details regarding the deposit policy: * **Amount:** The standard incidental/security deposit hold is typically **$100 to $250** per stay. * **Payment Method:** Guests must present a valid government-issued photo ID along with a major credit card (or debit card) in the guest's name to authorize the deposit hold. Most Extended Stay America properties do not accept cash for the deposit. * **Refund:** The deposit is fully refundable following room inspection at check-out, provided there are no damages, unpaid incidental fees, or smoking violations. Card authorization holds are typically released back to your account within 5 to 14 business days, depending on your bank's processing times.

Q: Is early check-in allowed at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **additional fee**. Standard check-in begins at **3:00 PM**. Under Extended Stay America's standard policy, early arrivals are handled as follows (subject to available clean rooms): * **12:00 PM to 3:00 PM:** Usually accommodated at no extra charge if a room is clean and ready. * **7:00 AM to 12:00 PM:** Typically charged an early check-in fee (around $10 per hour plus tax). * **Prior to 7:00 AM:** Incurs the full previous night’s room rate. Because early check-in cannot be guaranteed in advance, it is best to contact the front desk directly on the day of your arrival at **+1 (630) 983-0000** to check if your room is ready.

Q: Is Extended Stay America Select Suites - Chicago - Naperville - West pet-friendly?

A: Yes, Extended Stay America Select Suites - Chicago - Naperville - West is pet-friendly.

Q: Is late check-out available at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, late check-out is available upon request**, subject to hotel availability and approval by the front desk. Extended Stay America’s standard policies for late check-out include the following: * **Standard check-out time:** 11:00 AM. * **Fees:** Late check-out generally incurs an hourly fee (typically **$10 per hour plus tax**, up to a maximum fee of $50) for departures between 11:00 AM and 4:00 PM. * **After 4:00 PM:** Check-outs after 4:00 PM are typically billed at the full daily room rate plus applicable taxes and fees. Because late check-outs depend on housekeeping schedules and occupancy for that day, it is recommended to speak with the front desk either upon arrival or on the morning of your departure to request it.

Q: Is the deposit refundable if I cancel at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Whether your deposit is refundable at **Extended Stay America Select Suites – Chicago – Naperville – West** depends on what type of deposit was paid and the rate terms of your reservation: ### 1. Booking Prepayment / Reservation Deposit * **Standard / Flexible Rates:** If you booked a flexible standard rate and you cancel within the allowable window (typically by **6:00 p.m. local hotel time on your arrival date**, or 24–48 hours prior depending on the rate details), you will receive a full refund or will not be charged. If you cancel past that deadline, you forfeit a penalty fee (usually equal to the first night's room rate plus tax). * **Advance Purchase (AP) / Non-Refundable Rates:** These rates require full advance payment at booking. If you cancel **more than 24 hours after booking**, the prepayment/deposit is **non-refundable**. * **Extended Plus Program (EPP) Rates:** For extended-stay discount bookings that require an advance deposit (typically equal to 3 nights' room and tax), cancelling more than 24 hours after booking forfeits the deposit. ### 2. Incidental / Security Deposit (Paid at Check-In) * If you are referring to the **incidental deposit** (authorized or charged on your card at arrival, typically up to $100–$250): * If you cancel prior to check-in, this deposit is never collected. * If you already checked in and decide to shorten your stay/depart early, this deposit is **fully refundable/released**, provided there is no room damage, smoking violations, or unpaid balances. Credit/debit card holds generally take **5 to 14 business days** to clear with your bank. ### 3. Third-Party Bookings (Expedia, Booking.com, Priceline, etc.) * If you booked through a third-party website, their specific cancellation and refund rules govern your deposit. You will need to process the cancellation and refund directly through that agency. **Tip:** Check your confirmation email for the exact cancellation deadline tied to your specific rate, or contact the property directly (phone: **+1 630-505-5400**) to ensure your cancellation is logged before the cutoff.

Q: Is there a designated pet area or pet park at Extended Stay America Select Suites - Chicago - Naperville - West?

A: A designated pet area or pet park is not available at Extended Stay America Select Suites - Chicago - Naperville - West.

Q: Is there a fee for early check-in at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, there is a fee for early check-in.** Standard check-in for the property begins at **3:00 PM**. According to Extended Stay America’s brand-wide policy, early check-in is subject to room availability and incurs the following fees: * **Between 7:00 AM and 3:00 PM:** Typically charged as a partial-day early check-in fee (usually around **$20 to $45**, depending on the exact arrival time and property). * **Prior to 7:00 AM:** You will be charged the **full previous day's room rate plus tax** (with a $50 minimum). Early check-in cannot be guaranteed in advance as it depends on whether clean rooms are available. It is recommended to call the hotel's front desk directly on the morning of your arrival to verify room readiness and confirm the exact fee for your arrival time.

Q: Is there a fee for late check-out at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Yes, there is a fee for late check-out** at Extended Stay America Select Suites - Chicago - Naperville - West (subject to room availability). * **Standard check-out time:** 11:00 AM * **Between 11:00 AM and 4:00 PM:** $10.00 per hour (plus applicable taxes), up to a maximum of $50.00 * **After 4:00 PM:** A full additional night’s stay (at the standard daily rate plus tax) will typically be assessed *(Note: Extended Perks loyalty members staying 7 or more consecutive nights may be eligible for complimentary late check-out, pending availability. It is always best to notify the front desk in advance if you need to arrange a later departure.)*

Q: Is there a fee to change my reservation dates at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Whether you are charged a fee to change your dates depends on **how** and **at what rate** you booked: ### 1. Standard / Best Available Rates (Booked Directly) * **No modification fee:** Extended Stay America does not charge a flat administrative fee to modify dates for standard bookings. * **Rate difference:** Your nightly rate will adjust based on the current pricing for the new dates. * **Tiered pricing impact:** Because Extended Stay America discounts rates based on length of stay (e.g., 7+ or 30+ nights), shortening your reservation below a threshold may increase your nightly rate. ### 2. Advance Purchase (Non-Refundable) Rates * **Non-modifiable / Full penalty:** If you booked an **Advance Purchase (AP)** rate, these reservations are non-refundable and non-modifiable after the initial 24-hour grace period. Changing dates is generally treated as a cancellation, meaning you forfeit the full prepaid amount. ### 3. Extended Plus Program (EPP) Rates * Canceling or altering an EPP booking more than 24 hours after booking may result in the forfeiture of a non-refundable deposit (equal to 3 nights' room and tax). ### 4. Third-Party Bookings (Expedia, Booking.com, etc.) * If you booked through an Online Travel Agency (OTA), you must make the change through that platform. Any change fees or rate penalties will be governed by that site's specific booking terms. *** **Recommendation:** If you have a flexible booking, you can modify it online via the [Extended Stay America website](https://www.extendedstayamerica.com) under "Modify Reservation," or contact the **Chicago - Naperville - West** front desk directly to adjust your stay without penalties (subject to room availability and current daily rates).

Q: What age do children stay free until at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites - Chicago - Naperville - West** (and across Extended Stay America properties brand-wide), children stay free up to **17 years old** (applicable to ages 0–17). To qualify: * The child must share the room with a paying adult/guardian. * Standard maximum room occupancy limits apply. Guests aged 18 and older are considered adults and may be subject to standard extra-person fees if exceeding the base adult room occupancy.

Q: What is included in the resort fee at Extended Stay America Select Suites - Chicago - Naperville - West?

A: **Extended Stay America Select Suites – Chicago – Naperville – West does not charge a resort fee.** Because it is a budget, extended-stay hotel rather than a resort, there are no mandatory amenity or resort fees. Instead, the hotel provides standard complimentary perks with room bookings, while certain specialized services require separate optional fees: * **Complimentary Amenities (Included in standard room rate):** * Free Wi-Fi * Free self-parking * In-room full kitchen (refrigerator, stovetop, microwave) * Flat-screen TV with premium cable channels * **Optional / Additional Fees (Not included):** * **Pet fees:** If traveling with pets (per-night/per-stay fees apply). * **Dishes & Cookware:** As part of the *Select Suites* tier, cookware/dish sets ("cooking/dining packs") are sold or rented separately rather than kept in the room by default. * **Additional Housekeeping:** Full housekeeping service operates on a scheduled basis for long stays; extra or daily cleaning can be requested for a fee. * **Guest Laundry:** On-site coin- or card-operated washers and dryers.

Q: What is the pet policy at Extended Stay America Select Suites - Chicago - Naperville - West?

A: Pets are allowed at Extended Stay America Select Suites - Chicago - Naperville - West.

Q: What payment methods does Extended Stay America Select Suites - Chicago - Naperville - West accept?

A: **Extended Stay America Select Suites - Chicago - Naperville - West** accepts major **credit and debit cards**: * **Visa** * **Mastercard** * **American Express** * **Discover** * **Diners Club** * **JCB** ### Key Payment Policies: * **No Cash:** The property is largely cashless for bookings and check-in; cash is generally not accepted for payment. * **Credit Card & ID Required:** A valid credit card in the primary guest's name along with government-issued photo ID is required upon check-in. * **Security Deposit / Incidental Hold:** A credit/debit card authorization hold (often up to $100–$250) is placed at check-in to cover potential incidentals and is released upon check-out pending room inspection.

Q: When is the deposit refunded at Extended Stay America Select Suites - Chicago - Naperville - West?

A: At **Extended Stay America Select Suites – Chicago – Naperville – West**, the incidental/security deposit is processed and released **after check-out**, subject to a room damage and incidental inspection. When the funds actually become available to you depends on how you paid the deposit: * **Credit / Debit Card Holds:** The hotel releases the authorization hold immediately after check-out. However, the time it takes to drop off your statement depends on your bank or card issuer, typically taking **5 to 14 business days** (often faster, around 3–7 business days, for major credit cards). * **Cash Deposit (if accepted):** Deposits under $100 are typically returned at check-out once the room is inspected. Under corporate policy, cash refunds exceeding $100 may be issued and mailed via check within **14 days of departure**. *(Note: Most Select Suites locations require a valid card and may not accept cash; check with the front desk directly for current local payment rules).* If you have already checked out and have not seen the hold released after 14 business days, contact the property directly at **(630) 983-0000** or reach out to your card issuer.

Q: Will Extended Stay America Select Suites - Chicago - Naperville - West hold luggage after check-out?

A: **Extended Stay America Select Suites – Chicago – Naperville – West typically does not guarantee luggage storage after check-out.** Here is what you should keep in mind: * **Limited Front Desk & Space:** The *Select Suites* tier operates as a budget extended-stay model with limited front desk hours (often 9:00 AM–10:00 PM on weekdays and shorter on weekends) and limited staffing. Most locations in this brand do not have dedicated bell desks or secure luggage hold rooms. * **Discretionary / Staff-Dependent:** Occasionally, desk agents may agree to keep a bag behind the counter for a short window during their shift, but this is handled strictly on a case-by-case basis and is never guaranteed. * **Confirm Directly:** Because luggage holding is not a standard amenity for this property, you should call the front desk directly in advance to ask if they can accommodate your bags: * **Phone:** +1 (630) 983-0000 **Alternative Option:** If the hotel cannot hold your bags, you can use third-party luggage storage networks (such as Bounce or DayBreakHotels) to drop bags off at a nearby participating hotel, business, or transit hub.

Q: Will Extended Stay America Select Suites - Chicago - Naperville - West hold my luggage before check-in?

A: **Generally, no—or only at staff discretion depending on space.** **Extended Stay America Select Suites** properties operate under an economy/budget extended-stay model, and they generally **do not offer a dedicated bell desk or secure luggage storage room** for guests prior to check-in. Here are the key details to keep in mind: 1. **Staff Discretion:** While not an official brand amenity, front desk staff will occasionally agree to hold bags behind the desk if they have available space and an employee is on duty. However, this is never guaranteed. 2. **Limited Front Desk Hours:** Many *Select Suites* locations do not staff the front desk 24/7. If the front desk is closed when you arrive early, there will be no one available to accept or watch your bags. 3. **Early Check-In:** If your room is already clean and vacant, the hotel may offer early check-in, though this is subject to availability and may incur an additional early check-in fee. ### Recommendation If you need to leave your bags, **call the front desk directly beforehand** (at 630-955-9005) on the morning of your arrival. You can ask if your room might be ready early or if the attendant on duty has space behind the desk to watch your luggage until the standard 3:00 PM check-in.