Extended Stay America Select Suites - Chicago - Hanover Park

Frequently Asked Questions

Extended Stay America Select Suites - Chicago - Hanover Park is a value-focused, budget-tier extended-stay hotel located in Hanover Park, Illinois, offering fully equipped kitchens, free Wi-Fi, and flexible weekly and monthly rate options for guests staying a week, a month, or longer. Chicago northwest suburb near O'Hare Airport with industrial/corporate parks driving business and contract-labor extended-stay demand.

Location

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer a free airport shuttle?

A: **No**, the Extended Stay America Select Suites - Chicago - Hanover Park does not offer a free airport shuttle (or any airport shuttle service). Guests traveling to or from nearby airports—such as Chicago O'Hare International Airport (ORD), which is about 15–20 miles away—will need to arrange their own transportation via rideshare (Uber/Lyft), taxi, or rental car. The hotel does, however, provide free on-site self-parking for guests.

Q: Is Extended Stay America Select Suites - Chicago - Hanover Park close to shopping areas?

A: **Yes, Extended Stay America Select Suites – Chicago – Hanover Park is located very close to several shopping areas:** * **Everyday Essentials & Groceries:** The hotel is located along Lake Street (US-20), placing it within a 3- to 5-minute drive of essential retail centers, supermarkets (such as Jewel-Osco), and big-box stores like Target. * **Stratford Square Mall area (Bloomingdale):** Located about **2.5 to 3 miles** away (roughly a 5–7 minute drive), this area features surrounding retail strip malls, department stores, and specialty shops. * **Woodfield Mall & The Streets of Woodfield (Schaumburg):** Approximately **8 to 10 miles away** (about a 12–15 minute drive). Woodfield Mall is one of the largest shopping malls in the United States, surrounded by numerous major shopping plazas, IKEA, and dining destinations.

Q: Is Extended Stay America Select Suites - Chicago - Hanover Park close to the beach?

A: **No**, it is not close to the beach. Extended Stay America Select Suites – Chicago – Hanover Park is located in **Hanover Park, Illinois**, an inland western suburb roughly 30 to 35 miles away from Lake Michigan and Chicago's lakefront beaches (such as North Avenue Beach or Oak Street Beach). Driving to the nearest Lake Michigan beach takes approximately **45 to 75 minutes**, depending heavily on Chicago traffic. While it is close to several local inland forest preserves and small retention lakes (such as Mallard Lake), it is not situated near swimming beaches or coastal recreation.

Q: Is the area around Extended Stay America Select Suites - Chicago - Hanover Park upscale or budget-friendly?

A: The area surrounding the **Extended Stay America Select Suites - Chicago - Hanover Park** (located along Lake Street / US-20 in Hanover Park, Illinois) is best described as **budget-friendly to middle-class/working-class suburban**, rather than upscale. Key characteristics of the immediate area include: * **Commercial & Retail Corridor:** The hotel is situated along a busy suburban commercial strip (Lake Street/US-20) dominated by strip malls, casual eateries, fast-food chains, auto repair shops, and everyday service businesses. * **Budget-Focused Accommodations:** The surrounding hotel options are primarily economy, extended-stay, and midscale establishments catering to budget-conscious travelers, contractors, and long-term visitors. * **Proximity to More Affluent/Upscale Areas:** While Hanover Park itself is modest and practical, more upscale shopping, dining, and corporate centers (such as parts of Schaumburg, Bloomingdale, and nearby golf clubs) are only a 10- to 15-minute drive away. Overall, the area offers practical convenience and affordability rather than high-end, luxury, or upscale surroundings.

Seasonal

Q: Are attractions open year-round at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** is a budget extended-stay hotel, meaning it does **not** have on-site tourist attractions, theme park rides, or recreational facilities (such as pools) on the property. Its on-site amenities are strictly functional (e.g., guest laundry, in-room kitchens, free Wi-Fi, and parking) and are accessible to guests year-round. However, if you are asking about **attractions in the surrounding area**, availability depends on the specific destination: * **Open Year-Round:** * **Woodfield Mall & Streets of Woodfield** (Schaumburg) – Shopping, dining, and indoor entertainment. * **Indoor family entertainment centers** (such as indoor trampoline parks or local shopping centers). * **Mallard Lake Forest Preserve** – The grounds and trails are generally open sunrise to sunset throughout the year. * **Seasonal:** * **Boomers Stadium (Wintrust Field)** – Open for Schaumburg Boomers baseball games and outdoor events primarily from late spring through late summer/early autumn. * **Outdoor water parks and community pools** (such as The Oasis Water Park in Bloomingdale) – Open only during the summer months.

Q: Are prices at Extended Stay America Select Suites - Chicago - Hanover Park higher during spring break ?

A: **Generally, no.** Prices at **Extended Stay America Select Suites - Chicago - Hanover Park** do not see a major price spike specifically driven by spring break. Key factors influencing this property's pricing: 1. **Suburban & Functional Location:** The hotel is located in Hanover Park, a western suburb of Chicago roughly 30 miles from downtown Chicago and far from beach or major spring break vacation hubs. It primarily serves long-term stays, traveling contractors, budget business travelers, and locals between housing. 2. **Shoulder Season in the Chicago Area:** March and April are considered the spring shoulder season in the greater Chicago area, with cold and unpredictable weather. Peak tourism demand in this region does not begin until late spring and summer (June through August), which is when local hotel rates tend to reach their highest. 3. **Dynamic / Occupancy Pricing:** While the hotel does not charge specific "spring break holiday surcharges," Extended Stay America uses dynamic pricing. Rates (typically fluctuating between $70 and $120/night) can increase slightly if a local youth sports tournament, corporate convention (e.g., at the nearby Schaumburg Convention Center), or high local occupancy occurs during your specific travel dates. **Tip:** If you are staying for 7 or more consecutive nights, Extended Stay America offers tiered weekly discounts that help keep rates lower regardless of seasonal shifts.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no holiday dining events for Christmas or Easter at Extended Stay America Select Suites – Chicago – Hanover Park.** This property is a budget extended-stay hotel rather than a full-service resort. It does not have an on-site restaurant, banquet hall, or catering facilities, and it does not host organized dining events, holiday brunches, or dinners. Instead, the rooms feature individual kitchenettes/full kitchens (including a refrigerator, stovetop, and microwave) designed for self-catering, or guests visit nearby restaurants in Hanover Park and neighboring towns like Schaumburg or Bloomingdale for holiday meals.

Q: Are there seasonal summer activities offered at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer any seasonal summer activities or programming. As a budget, extended-stay hotel, it focuses strictly on basic long- and short-term lodging essentials. Its amenities are limited to in-room kitchens, free Wi-Fi, guest laundry facilities, and free parking—it does not have recreational amenities such as a swimming pool, event spaces, or activity directors. However, there are several summer activities and outdoor attractions nearby in the surrounding area: * **Seafari Springs Aquatic Center / The Oasis Water Park:** Local public water parks just a short drive away. * **Mallard Lake Forest Preserve & Local Parks:** Great for summer hiking, fishing, and picnicking. * **Wintrust Field:** Home to the Schaumburg Boomers minor league baseball team, offering summer games and family events nearby. * **Local Golf Courses:** Multiple clubs and courses, such as Bloomingdale Golf Club, are located within a few miles.

Q: Are there special rates for holiday weekends at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**, there is no permanent, fixed “holiday weekend rate” category; instead, rates and discounts for holiday weekends operate under the following standard chain policies: * **Dynamic Pricing (Higher Base Demand):** Like most hotels, base room rates on popular holiday weekends (e.g., Memorial Day, Labor Day, 4th of July) usually fluctuate dynamically based on occupancy and local demand. * **Seasonal & Holiday Promo Codes:** Extended Stay America regularly runs chain-wide promotions around major holidays (such as Memorial Day, Labor Day, Thanksgiving, or end-of-year sales). When these seasonal flash sales are active, booking directly on the [Extended Stay America website](https://www.extendedstayamerica.com) using the relevant promo code can unlock discounts of up to 40%–60% off standard nightly rates. * **Length-of-Stay Discounts:** The hotel's standard model heavily discounts rates for longer reservations (stays of 7+ or 30+ nights). If your holiday weekend stay extends into a full week or more, lower tier rates apply automatically. * **Member / Perks Discounts:** Signing up for the free Extended Perks program unlocks exclusive member discounts and instant savings that can be applied to weekend reservations. * **Standard Concessions:** Seniors, AAA members, and military/government travelers can also apply fixed discount rates year-round, including during holiday weekends (subject to room availability). **Tip:** If you are planning a stay over a specific holiday, check the **Special Offers / Deals** section on extendedstayamerica.com or enter your specific holiday dates on the site to see if an active promotional code applies. Alternatively, you can contact the property front desk directly at **(630) 213-9100** to inquire about package rates or availability for that weekend.

Q: Are there special spring break activities at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no special spring break activities hosted at Extended Stay America Select Suites - Chicago - Hanover Park. This property operates as a budget extended-stay hotel focused on self-catering and basic accommodations (such as in-room kitchenettes, free Wi-Fi, and on-site laundry). It is not a resort or full-service hotel, does not feature entertainment facilities like a swimming pool, and does not organize seasonal events, programming, or spring break activities for guests.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park decorate for the holidays?

A: **Extended Stay America Select Suites - Chicago - Hanover Park does not feature major or formal holiday decorations.** Because the *Select Suites* tier is Extended Stay America’s economy, budget-focused extended-stay brand, amenities and common areas are kept minimal. What to expect: * **Common Areas:** At most, the front desk or small lobby area might feature modest, low-key seasonal touches (such as a small countertop tree or garland) at the discretion of the on-site staff, but the property does not put up significant festive displays. * **Guest Rooms:** Rooms are bare-bones and undecorated, though Extended Stay America encourages long-term guests to bring their own temporary, non-damaging decorations (such as tabletop items, tinsel, or wreaths) to make the space feel more like home for the holidays. If you are looking for a hotel that offers a festive atmosphere or holiday installations, midscale-to-upscale full-service hotels in the nearby Schaumburg or Chicago area would be a better fit.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer off-season discounts?

A: Yes, **Extended Stay America Select Suites – Chicago – Hanover Park** effectively offers off-season discounts, primarily through standard hotel seasonal pricing and brand-wide promotions: 1. **Lower Seasonal Base Rates:** Like most hotels in the Chicago metropolitan area, base nightly rates drop noticeably during the off-peak/winter months (typically late fall through early spring, outside major holidays) compared to peak summer travel seasons. 2. **Brand-Wide Seasonal Promotions:** Extended Stay America frequently runs seasonal promo codes and sales (such as winter/holiday savings, fall flash sales, and advance booking deals) that apply across participating locations, including Select Suites. 3. **Length-of-Stay Savings:** The property offers tiered discounts for stays of 7+ nights or 30+ nights, which can stack with lower off-season baseline rates to significantly reduce your cost. 4. **Standard Loyalty & Affiliation Discounts:** You can also get reduced rates by signing up for free Extended Perks membership, or by using AAA, AARP/senior, or military/government discounts year-round. **Tip:** Check directly on the [Extended Stay America website](https://www.extendedstayamerica.com) during your travel dates, as seasonal promo codes and length-of-stay discounts are applied automatically when entering your stay requirements.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer special Christmas packages?

A: **No, the hotel does not offer special Christmas packages** (such as festive dining, holiday events, or holiday-themed gift bundles). Because **Extended Stay America Select Suites – Chicago – Hanover Park** operates as a budget-oriented, extended-stay lodging facility, its amenities are geared toward basic self-sufficiency (kitchenettes, free Wi-Fi, on-site laundry). However, during the holiday season, you can often take advantage of seasonal discounts: * **Brand-wide holiday sales:** Extended Stay America frequently runs seasonal promo codes (such as holiday or winter sales) for discounts off standard rates during December and the winter months. * **Extended-stay discounts:** They provide tiered, lower nightly rates for stays spanning 7+ or 30+ nights, which apply during the holidays. * **Loyalty and standard discounts:** Members of the *Extended Perks* program, as well as AAA, seniors, and government/military travelers, can access discounted rates year-round. If you are looking to book over Christmas, check their official website or loyalty portal for any active holiday promotional promo codes.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer summer packages?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does not offer traditional resort-style vacation packages (such as bundled attraction tickets, dining packages, or tours). However, they participate in chain-wide **summer promotions and tiered extended-stay discounts**: * **Summer Flash Sales & Seasonal Promo Codes:** Extended Stay America frequently runs seasonal summer sales (often offering up to 40%–55% off daily rates with a promotional booking code). * **"Stay Longer, Save More" Rates:** Rather than a themed package, the property primarily uses weekly and monthly rate structures where longer summer stays qualify for significant discounts. * **Extended Perks Rewards:** Members of the free *Extended Perks* program receive an extra 10%–20% off and access to exclusive seasonal promotional rates. * **Standard Discounts:** AAA/Auto Club, military/government, senior (55+), and advance-purchase discounts apply during the summer months. To check for active summer promotional rates for this location, visit the **Special Offers** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the Hanover Park property directly at **(630) 893-4823**.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer Valentine’s Day packages?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer Valentine’s Day packages. As a budget-oriented, extended-stay brand, Extended Stay America focuses on self-catering, practical accommodations (such as in-room kitchens, on-site laundry, and weekly/monthly rates) rather than romance, spa, or holiday-themed packages. If you are looking for Valentine’s Day packages in the Chicago area (such as room packages including champagne, dining credits, or late checkouts), boutique or full-service hotels—such as properties in downtown Chicago, Rosemont, or nearby full-service resorts—routinely offer these experiences.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer winter activities?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer any on-site winter activities. It is a budget, extended-stay hotel focused on practical lodging amenities such as in-room kitchenettes, free Wi-Fi, and laundry facilities. For seasonal winter activities—such as ice skating, sledding, or winter hiking—guests must visit nearby parks and forest preserves in the surrounding DuPage and Cook County areas (such as the nearby Mallard Lake Forest Preserve).

Q: Does the property offer kids programming during school breaks at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, the property does not offer kids programming or organized children's activities during school breaks.** **Extended Stay America Select Suites – Chicago – Hanover Park** is a budget-friendly, extended-stay hotel designed primarily for self-sufficient travelers. While children can stay for free in their parents' room, the hotel's amenities are limited to basics such as in-room kitchenettes, free Wi-Fi, on-site laundry facilities, and free parking. It does not offer resort-style amenities such as kids' clubs, childcare, or seasonal youth programming.

Q: How busy is Extended Stay America Select Suites - Chicago - Hanover Park during summer vacation?

A: The **Extended Stay America Select Suites – Chicago – Hanover Park** experiences **moderately high to high occupancy** during the summer vacation months (June through August), though its atmosphere differs from a typical downtown tourist hotel. Key factors driving summer traffic and general busyness at this property include: * **Sustained Baseline Occupancy:** Because this is an extended-stay property offering weekly and monthly rates with in-room kitchens, a solid percentage of the rooms are occupied year-round by long-term corporate contractors, relocating families, and seasonal workers. * **Leisure & Family Overflow:** The summer months bring a notable influx of leisure travelers. The hotel sits roughly 15 minutes from major suburban draws like **Woodfield Mall** in Schaumburg, Bowlero, local youth sports complexes (like Wintrust Field in nearby Schaumburg), and outdoor areas like Mallard Lake Forest Preserve. Families visiting relatives or attending regional tournaments frequently book here for the kitchen facilities and lower rates compared to central Chicago. * **Budget Travelers Visiting Chicago:** At around 30 miles northwest of downtown Chicago and near Metra commuter rail lines, it functions as an affordable alternative for tourists who want to explore Chicago attractions (Navy Pier, Wrigley Field, museums) without paying peak downtown summer hotel rates and parking fees. * **Peak Days vs. Weekdays:** * **Weekends (Friday–Sunday):** This is the busiest period in terms of turnover, foot traffic in the lobby, parking lot capacity, and noise, driven by leisure travelers and visiting family. * **Weekdays (Monday–Thursday):** Weekdays see consistent occupancy, but daily foot traffic is quieter and more business-oriented. **Tips for Summer Stays:** * **Book early:** Due to the combination of long-term residents and summer vacationers, availability can tighten significantly—especially for suites with two double/queen beds, which family travelers snap up first. * **Manage amenity expectations:** "Select Suites" is Extended Stay America's economy tier. The property has self-service laundry and front-desk services, but housekeeping is typically weekly or upon request rather than daily, meaning shared spaces like the laundry room can get particularly busy over peak summer weekends.

Q: How far in advance should I book for spring break at Extended Stay America Select Suites - Chicago - Hanover Park?

A: For a stay at **Extended Stay America Select Suites – Chicago – Hanover Park** during spring break (typically mid-March through mid-April), booking **3 to 6 weeks in advance** is generally ideal. Key factors to consider include: * **Location & Property Type:** Hanover Park is a quiet northwest suburb of Chicago, not a primary spring break tourist hot spot like Florida or downtown Chicago. However, extended-stay properties often cater to corporate contractors, travelers visiting family, and long-term relocations, which limits room turnover. * **Room Availability (2-Bed Studios):** If you are traveling with family or a group and need a **Studio with 2 Full/Double Beds**, book **6 to 8 weeks in advance**. Properties in this chain have a limited number of multi-bed suites compared to standard single Queen/King rooms. * **Longer Stays (Weekly Rates):** If you are staying 7 nights or longer, you qualify for discounted weekly rates. Reserving a month or more out ensures the hotel has contiguous room availability for an entire week. * **Cancellation Flexibility:** Extended Stay America typically offers refundable or flexible rate options directly on their website. Booking early secures lower base rates without locking you into non-refundable terms if your travel plans change.

Q: Is Extended Stay America Select Suites - Chicago - Hanover Park busy during Thanksgiving?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** typically experiences **moderate to lower-than-average business travel, but steady leisure/family demand** over Thanksgiving. Key factors that influence how busy it gets during that week: * **Baseline Long-Term Occupancy:** Because this is an extended-stay property offering full kitchens and weekly/monthly rates, a solid portion of the rooms are usually occupied by long-term residents, traveling contractors, or people temporarily relocating. This creates a steady base occupancy year-round. * **Drop in Business Travel:** The commercial/corporate travel that typically fills suburban Chicago business-class and extended-stay hotels dries up significantly during Thanksgiving week (from Wednesday through the weekend). * **Visiting Family & Friends:** Suburban extended-stay properties often see an influx of travelers visiting relatives in nearby towns (such as Bartlett, Streamwood, Schaumburg, and Carol Stream). Because rooms have kitchenettes and accommodate small groups affordably, they are a common overflow option for local families hosting guests. * **Staffing and Atmosphere:** While the hotel might have a decent number of heads in beds, common areas and front desks are rarely "hectic." Note that front-desk hours at Select Suites locations can be limited during major holidays, so check-in may feel quiet or minimally staffed. **Tips if you plan to stay:** * **Reserve Early:** Because inventory is smaller due to long-term stays, rooms (especially two-bed suites) can still sell out closer to the holiday. * **Coordinate Arrival Times:** If you plan on checking in late on Thanksgiving Day or Wednesday evening, contact the property in advance to confirm front-desk hours and arrange late key pickup, as staffing is reduced.

Q: Is Extended Stay America Select Suites - Chicago - Hanover Park crowded during school holidays?

A: **Extended Stay America Select Suites – Chicago – Hanover Park generally does not experience typical vacation-style holiday crowds, but it does see higher occupancy during peak summer breaks.** ### 1. Typical Guest Demographics Because it is an extended-stay, budget-friendly property located in the northwest Chicago suburbs (Hanover Park), the majority of its guest base consists of: * Long-term residents and workers on temporary assignments. * People relocating or in transitional housing. * Occasional budget travelers visiting nearby family or attending events in the Schaumburg/Hoffman Estates area. Because it does not cater to typical tourists or family vacationers, you will rarely see crowded pool decks (there is no pool), bustling breakfast areas (Select Suites do not offer complimentary breakfast), or large tour groups. ### 2. Summer Break vs. Winter/Spring Holidays * **Summer Break (Peak Season):** June through August is the busiest period for the property. Hotel occupancy rises due to seasonal contract work, area construction, regional summer sports tournaments, and general summer travel. Room rates also peak during this window. * **Winter and Spring Breaks (Low Season):** November through February/March is the low season in this region. Outside of possible holiday weekend traffic from guests visiting local relatives for Thanksgiving or Christmas, the property remains quiet and occupancy is modest. ### 3. What to Expect Regarding "Crowdedness" Even at full occupancy, an Extended Stay America Select Suites tends to feel quiet in public spaces because: * Most guests keep to their rooms to cook or relax. * Public amenities are minimal (mostly limited to a small lobby, elevators, and a laundry room). * **Potential pain points during full occupancy:** The most common bottlenecks when the hotel is full are parking availability during evening hours and access to the shared guest laundry machines. If you are planning to book during the **summer break**, it is best to reserve in advance to secure the best rates. For **spring, Thanksgiving, or winter school holidays**, finding a room is rarely an issue.

Q: Is hurricane season a concern at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, hurricane season is not a concern** at Extended Stay America Select Suites - Chicago - Hanover Park. The hotel is located in Hanover Park, Illinois—a northwest suburb of Chicago. Because it is hundreds of miles inland in the upper Midwest, it is completely outside the path and reach of Atlantic or Gulf hurricanes. Weather concerns relevant to this region instead include: * **Severe thunderstorms and tornadoes** (primarily in the spring and summer) * **Winter storms and extreme cold/snow** (late autumn through winter)

Q: Is it worth visiting during rainy season at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Whether it is "worth" staying at **Extended Stay America Select Suites – Chicago – Hanover Park** during rainy weather depends largely on what you expect out of your trip: ### 1. The Context: Climate and Purpose * **No Monsoonal "Rainy Season":** The Chicago suburban area does not have a formal tropical rainy season, though late spring (April–June) experiences the highest frequency of rain and thunderstorms. * **Property Type:** This property is a **no-frills, budget extended-stay hotel** geared toward long-term business, contractors, or temporary relocation. It is **not a resort or destination hotel**. You will not find indoor swimming pools, spas, lounges, or on-site entertainment to keep you occupied during days stuck inside by bad weather. --- ### 2. When It *Is* Worth It * **You need an affordable, self-contained base:** Each suite features a kitchenette (cooktop, microwave, full refrigerator). If it's pouring rain and you simply want to cook your own meals, watch TV, and work inside without spending a fortune, it serves that basic utilitarian need well. * **Budget-conscious errands or business nearby:** If you have work in the northwest suburbs (Hanover Park, Schaumburg, Elgin) and need an economical roof over your head, bad weather will not detract from its core function as a practical crash pad. --- ### 3. When It *Is Not* Worth It * **You are on vacation/leisure travel:** Hanover Park is a quiet outer suburb about 30+ miles northwest of downtown Chicago. If you are stuck inside due to heavy rain, there is very little to do in the immediate walking area. * **Limited on-site services:** Under the "Select Suites" tier of Extended Stay America, amenities are minimal—front-desk hours are often limited, housekeeping is infrequent (often bi-weekly), and basic supplies (like cookware or coffee makers) are typically minimal or must be requested/purchased. Spending a dreary, wet vacation confined to a basic studio room could feel drab. * **Commuting in the rain:** Commuting from Hanover Park into downtown Chicago via I-90 or the Eisenhower Expressway during rainy rush hours can result in severe traffic delays. (Taking the nearby Metra Milwaukee District West line is a better alternative). --- ### Bottom Line If you are visiting for **business, transit, or temporary housing on a tight budget**, the rain won't significantly impact your stay because the hotel functions mainly as an affordable place to sleep and cook. However, if you are planning a **leisure holiday or weekend getaway**, it is **not recommended**—especially in rainy weather—as you'd be far better off booking a full-service hotel closer to downtown Chicago or near Schaumburg's indoor shopping and entertainment hubs.

Q: Is September less crowded than summer at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, September is generally less crowded than the summer months**, though the difference may feel subtle depending on whether you are looking at the overall area or the specific hotel environment: 1. **Overall Leisure Travel Drops:** Summer (June through August) is peak tourism and family travel season throughout the greater Chicago metropolitan area. Once schools resume in late August and Labor Day passes, leisure road trips and vacation stays decrease sharply. 2. **Extended-Stay Hotel Demographics:** Extended Stay America properties cater heavily to long-term guests—such as traveling contract workers, people relocating or between homes, and corporate travelers. Because a significant portion of the rooms stay occupied month-to-month, **room occupancy remains relatively steady year-round**. 3. **Property Atmosphere:** While occupancy may not plummet, the property tends to feel **quieter and less busy in September**. During summer, extended-stay hotels often see larger turnover of transient leisure travelers, families traveling with children, and weekend road-trippers. In September, the guest base shifts back almost entirely to quieter solo workers and long-term residents. September is typically quieter, has less transient hallway/parking lot traffic, and often offers slightly better room rates or flexibility than July and August.

Q: What activities, programming, and special offers does Extended Stay America Select Suites - Chicago - Hanover Park provide during spring break season?

A: **Extended Stay America Select Suites – Chicago – Hanover Park does not offer organized activities, event programming, or spring break–specific packages.** As a budget, extended-stay property designed primarily for self-sufficient, long-term guests, business travelers, and temporary relocations, its setup differs significantly from full-service or resort-style vacation hotels. ### Activities and Programming * **On-Site:** There are no organized activities, kids' clubs, social hours, pools, or event schedules. * **Local Area:** Guests using the hotel as a base for spring break can explore nearby outdoor and family attractions independently, such as Mallard Lake Forest Preserve, local entertainment like Bowlero Roselle, or take the nearby Metra train into downtown Chicago for museums, shopping, and sightseeing. ### Offers and Rates While the property does not market themed "spring break packages," standard Extended Stay America discounts apply year-round: * **Tiered Extended-Stay Discounts:** Discounted nightly rates are automatically applied for stays of 7+ nights, 14+ nights, or 30+ nights. * **Extended Perks Member Rates:** Members of the brand’s free loyalty program receive instant savings and special member pricing when booking directly. * **Standard Seasonal Promotions:** Extended Stay America occasionally runs company-wide seasonal promotions (e.g., promo codes for a percentage off spring bookings) across its website, rather than deals unique to the Hanover Park location. ### Core Amenities Provided * In-room kitchens (refrigerator, stovetop, microwave) * Free Wi-Fi and complimentary on-site parking * On-site, 24/7 coin-operated laundry facilities * Pet-friendly accommodations (for an additional fee)

Q: What children's activities and programs does Extended Stay America Select Suites - Chicago - Hanover Park offer during the Christmas holiday period?

A: **Extended Stay America Select Suites – Chicago – Hanover Park does not offer any children's activities, holiday programs, or organized events during the Christmas season** (or at any other time of the year). This property is a budget-focused, extended-stay hotel designed for practical, self-catered lodging. Its amenities are limited to essential long-term conveniences, such as in-room kitchenettes, free Wi-Fi, and on-site laundry. It operates with limited front desk hours, does not have children's play areas, a pool, or activity staff, and does not provide holiday programming. If you are staying there over the holidays with children, you will need to look to the surrounding areas for Christmas activities, such as: * **Schaumburg & Woodfield Mall** (about 15 minutes away), which typically features Santa visits, winter events, and indoor attractions like LEGOLAND Discovery Center and Peppa Pig World of Play. * **Holiday light displays and tree lightings** hosted by the Village of Hanover Park or nearby suburbs (such as Roselle or Schaumburg). * **Downtown Chicago** (accessible via the nearby Metra train or driving), featuring the Christkindlmarket, holiday windows at Macy's on State Street, the ZooLights at Lincoln Park Zoo, and ice skating at Millennium Park.

Q: What events does Extended Stay America Select Suites - Chicago - Hanover Park host for New Year’s Eve?

A: **Extended Stay America Select Suites – Chicago – Hanover Park does not host any New Year’s Eve events or parties.** This property is a basic, budget-friendly extended-stay motel focused on practical, long- or short-term lodging. It does not feature banquet halls, event spaces, bars, restaurants, or entertainment programming. Guests staying there for New Year’s Eve typically seek celebrations nearby in the surrounding suburbs (such as Schaumburg or Rosemont) or head into downtown Chicago, using the hotel strictly for accommodations.

Activities and Experiences

Q: Are there boating or sailing experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no boating or sailing experiences at Extended Stay America Select Suites - Chicago - Hanover Park.** The hotel is a budget, extended-stay lodging located along a commercial road (Lake Street) in Hanover Park, Illinois. It does not sit on a lake or river, nor does it have an on-site marina or water recreation facilities. If you are looking for boating or sailing while in the area, you would need to visit nearby regional lakes/forest preserve reservoirs (such as Mallard Lake or Busse Lake for non-motorized paddling/kayaking) or travel east toward downtown Chicago and Lake Michigan.

Q: Are there cooking classes or culinary experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer cooking classes or culinary experiences. This property is a budget-friendly, self-service extended-stay motel designed primarily for long-term accommodations. While it does feature in-room kitchens equipped with a stovetop, full-size refrigerator, and microwave (with cookware/dining kits available for purchase) so guests can prepare their own meals, it does not have on-site chefs, restaurants, cooking workshops, or culinary programs. If you are looking for cooking classes or culinary experiences during your stay in the area, you would need to look into independent cooking schools, culinary venues, or private chef workshops in nearby suburbs (such as Schaumburg or Arlington Heights) or in Chicago proper.

Q: Are there cultural workshops or local art experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer cultural workshops, local art experiences, or arts programming on-site. It operates as a budget-friendly, extended-stay hotel focused on self-sufficient accommodations, providing basic amenities such as suites with in-room kitchens, free Wi-Fi, and guest laundry facilities. If you are looking for art and cultural activities during your stay, you will need to explore off-site options in Hanover Park and the neighboring suburban areas: * **Bloomingdale Park District Museum** (approx. 5–6 miles away in nearby Bloomingdale) hosts rotating local art exhibits and occasional community cultural events. * **Roselle History Museum** and local community arts centers in adjacent Roselle and Schaumburg often provide historic exhibits, workshops, and seasonal classes. * **Local park districts and libraries** (such as the Hanover Park Park District or Schaumburg Township District Library) frequently offer crafting workshops, guest lectures, and creative programming for the community.

Q: Are there eco-tourism or nature excursions at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the Extended Stay America Select Suites – Chicago – Hanover Park does not offer eco-tourism programs, guided nature excursions, or tour booking services. It is a budget, extended-stay hotel primarily catering to long-term business or personal travelers with basic amenities like in-room kitchens and on-site laundry. However, if you are looking to explore nature independently, the hotel is situated near several local outdoor and forest preserve areas: * **Mallard Lake Forest Preserve** (approx. 1–2 miles away): A large DuPage County preserve featuring miles of walking/biking trails, birdwatching, wetlands, and a 9-acre recreational lake for fishing and boating. * **Hawk Hollow Forest Preserve** (nearby in Bartlett/Hanover Park): Offers expansive open fields, woodlands, and unpaved multi-use trails along the West Branch DuPage River. * **Springbrook Prairie** and other nearby DuPage County and Cook County forest preserves, which offer extensive regional trails for self-guided hiking, cycling, and wildlife viewing.

Q: Are there exclusive partnerships with local attractions at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, Extended Stay America Select Suites – Chicago – Hanover Park does not have property-specific exclusive partnerships or bundled packages with local attractions.** Because it operates as an economy, extended-stay property focusing on basic amenities (such as full kitchenettes, guest laundry, and discounted weekly/monthly rates), it does not offer concierge-arranged attraction tickets, tours, or direct local destination deals. However, guests can access general entertainment and attraction discounts through the brand's national programs: * **Extended Perks Rewards Program:** Through the brand-wide loyalty portal ("My Deals" / Instant Savings), members can access discounts on car rentals, theme parks, entertainment venues, and restaurants. * **Standard Affinity Discounts:** The hotel honors standard third-party discounts for **AAA/Auto Club**, seniors, and government/military travelers when booking room rates. For direct local activities (such as Wintrust Field / Schaumburg Boomers games, Bowlero Roselle, or regional parks), guests generally need to purchase tickets directly from the venues.

Q: Are there group team-building activities at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no group team-building activities offered on-site** at Extended Stay America Select Suites - Chicago - Hanover Park. This property is an economy, extended-stay hotel that focuses primarily on basic lodging essentials—such as guest rooms with fully equipped kitchens, free Wi-Fi, and self-service laundry facilities. It does not have event spaces, conference/meeting rooms, or staff-facilitated group activities. If you are planning team-building events in the area, you would need to look into nearby third-party venues or attractions around Hanover Park and neighboring Schaumburg (e.g., local escape rooms, bowling/entertainment centers like Enterrium or Pinstripes, Topgolf, or local parks).

Q: Are there indoor activities for bad weather at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are virtually no indoor recreational activities on-site.** As a budget extended-stay property, **Extended Stay America Select Suites - Chicago - Hanover Park** is designed primarily around essential, functional amenities rather than leisure. * **On-site:** There is **no indoor pool**, **no games room**, and **no on-site fitness center**. In-hotel indoor options are limited to in-room flat-screen cable TVs and free Wi-Fi. ### Nearby Indoor Alternatives If you are looking for things to do during bad weather, you will need to take a short drive to nearby venues: * **Bowlero Roselle:** A popular bowling alley, arcade, and lounge just a few minutes away by car. * **Woodfield Mall / Streets of Woodfield (Schaumburg):** Roughly a 15-minute drive away, featuring extensive indoor shopping, dining, a movie theater, and attractions like **LEGOLAND Discovery Center** and **Peppa Pig World of Play**. * **Local Fitness Centers:** Inquire with the front desk regarding whether your booking includes pass access to a partner local fitness facility.

Q: Are there proposal or anniversary packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, Extended Stay America Select Suites – Chicago – Hanover Park does not offer proposal, anniversary, or romance packages.** Extended Stay America Select Suites is an economy, extended-stay brand designed primarily for practical, budget-friendly lodging. The property focuses on basic self-service amenities—such as studio rooms with kitchenettes, free Wi-Fi, and guest laundry—and does not have concierge services, room service, on-site event planning, or romantic package add-ons (like champagne, flowers, or decor). ### Nearby Alternatives If you are planning a special occasion in the nearby northwest suburbs of Chicago, you might consider full-service or boutique hotels that offer dedicated celebration and romance packages, such as: * **Renaissance Schaumburg Convention Center Hotel** (Schaumburg) – Offers upscale rooms, fine dining, and romance packages that typically include champagne and breakfast. * **The Drake Oak Brook, Autograph Collection** (Oak Brook) – A luxury boutique option offering custom anniversary and proposal packages, on-site floral arrangements, and romantic dining. * **Eaglewood Resort & Spa** (Itasca) – Features resort amenities, couples' spa services, golf, and celebration packages.

Q: Are there romantic experience packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no romantic experience packages** offered at Extended Stay America Select Suites - Chicago - Hanover Park. The **Select Suites** tier of the Extended Stay America brand is an economy, extended-stay hotel focused on essential, budget-friendly accommodations (such as in-room kitchenettes, free Wi-Fi, and guest laundry) primarily serving long-term, relocation, and business travelers. They do not offer hospitality extras like romance packages, champagne/flower room setups, room service, or spa services. If you are looking for romantic packages (such as champagne on arrival, chocolate-covered strawberries, or couples' amenities), you would be better served looking at full-service boutique hotels or upscale brands in nearby areas such as Schaumburg, Rosemont, or downtown Chicago.

Q: Are there seasonal or holiday events at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no seasonal or holiday events hosted at the hotel.** **Extended Stay America Select Suites – Chicago – Hanover Park** is a budget, extended-stay lodging facility designed primarily for long-term travelers, business assignees, and temporary relocations. Because it is a basic suite hotel focusing on self-sufficient accommodations (featuring in-room kitchens and minimal common spaces), it does not feature banquet facilities, an entertainment staff, or an events calendar. However, if you are looking for holiday or seasonal events in the immediate vicinity during your stay, you can look into: * **The Village of Hanover Park and Local Parks:** The Hanover Park Park District regularly hosts seasonal community celebrations, such as summer concert series, Halloween trunk-or-treats, and winter holiday tree-lighting ceremonies. * **Nearby Schaumburg / Northwest Suburbs:** Located just 10–15 minutes away, Schaumburg offers major holiday attractions, festive dining, seasonal displays at the Woodfield Mall area, and special themed events. If you are planning a visit around a specific holiday, the local front desk can generally point you toward nearby suburban festivals, markets, and municipal holiday events taking place during your dates.

Q: Are there sunrise or sunset experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no dedicated sunrise or sunset experiences, packages, or viewing amenities** at Extended Stay America Select Suites - Chicago - Hanover Park. The property is a budget-friendly, extended-stay suburban hotel situated along Lake Street (Route 19) in Hanover Park, Illinois. Its amenities are geared toward practical long-term lodging—such as in-room kitchenettes, on-site laundry, and parking—rather than leisure or scenic observation. There are no rooftop decks, scenic terraces, or guided sunset/sunrise activities. ### Nearby Alternatives for Sunrise/Sunset: If you are staying at the hotel and looking for a scenic spot to watch the sunrise or sunset nearby, consider these local nature preserves: * **Mallard Lake Forest Preserve** (approx. 1 mile south): Features a large lake with open water views, trails, and boardwalks that offer much better vantage points for morning or evening skies. * **Hawk Hollow Forest Preserve** (just east/south of Mallard Lake): Offers open prairie fields and wetland trails with expansive horizon views.

Q: Are there teen-focused experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no teen-focused experiences or amenities** at Extended Stay America Select Suites - Chicago - Hanover Park. This property is a basic, budget-friendly extended-stay hotel designed primarily for practical lodging, relocations, and business travelers. Its amenities are strictly utilitarian, including: * In-room kitchenettes * Flat-screen TVs with cable * Free Wi-Fi * On-site guest laundry facilities It does not offer youth programs, game rooms, a swimming pool, or organized activities of any kind. **Activities for Teens Nearby:** If you are traveling with teenagers, you will need to look into nearby attractions in the surrounding northwest suburbs, such as: * **Bowlero Roselle** (a short drive away for bowling and arcade games) * **Woodfield Mall / Streets of Woodfield** (about a 15-minute drive in Schaumburg, featuring extensive shopping, dining, a multiplex movie theater, and entertainment centers like Pac-Man Entertainment/Enterrium) * **Main Event Hoffman Estates** (bowling, laser tag, and virtual reality) * **Wintrust Field** in Schaumburg (to catch a Schaumburg Boomers minor-league baseball game during the season)

Q: Are there VIP or exclusive access experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no VIP, concierge, or exclusive access experiences at Extended Stay America Select Suites – Chicago – Hanover Park. This property operates as an **economy, budget-friendly extended-stay hotel**. It provides practical essentials for long-term travelers rather than luxury services. The amenities offered are limited to: * Studio suites with in-room kitchens (refrigerator, stovetop, microwave) * Free standard Wi-Fi and self-parking * Coin-operated on-site guest laundry facilities * Pet-friendly rooms (for an added fee) * Basic, limited-service operations (e.g., front desk with limited operating hours, bi-weekly or paid housekeeping) It does not have executive lounges, concierge services, VIP suites, private floors, or exclusive member clubs. If you are seeking elevated or VIP-tier accommodations in the Chicago suburbs, full-service upscale hotels or luxury properties in nearby areas like Schaumburg, Rosemont, or downtown Chicago would be more suitable options.

Q: Are there water parks or splash areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not have a water park, splash area, or swimming pool on-site. As a budget-oriented extended-stay hotel, its amenities are limited to essentials such as in-room kitchenettes, on-site guest laundry, free Wi-Fi, and parking. If you are looking for water attractions nearby, several public aquatic facilities are within a short drive: * **The Oasis Water Park** (in Bloomingdale) * **The Water Works Indoor Water Park** (in Schaumburg) * **Seafari Springs Aquatic Center** (in Hanover Park)

Q: Are there water sports available on-site at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no water sports available on-site at Extended Stay America Select Suites - Chicago - Hanover Park. The property is a budget-friendly extended-stay suburban hotel focused on essential amenities (such as in-room kitchenettes, free Wi-Fi, on-site laundry, and parking) and does not feature access to a body of water or recreational water sports facilities (it does not even have a swimming pool).

Q: Are there wellness retreats or themed weekends at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer wellness retreats or themed weekends. This property operates as a basic, budget-friendly extended-stay motel designed primarily for long-term practical lodging, business travelers, and temporary relocation. Its amenities are strictly utilitarian, focusing on self-catering features such as in-room kitchenettes (stovetop, microwave, refrigerator), on-site laundry facilities, free Wi-Fi, and complimentary parking. It does not have event staff, organized guest programming, spa services, or retreat packages. If you are looking for wellness retreats or themed weekend getaways in the greater Chicago or Midwest area, you would need to look into specialized resort properties, boutique spa hotels, or dedicated retreat centers (such as *The Abbey Resort & Avani Spa* in nearby Lake Geneva or destination retreats in Galena).

Q: Can I book kayaking or paddleboarding at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, you cannot book kayaking or paddleboarding at Extended Stay America Select Suites - Chicago - Hanover Park. This property is a budget, long-term residential hotel located in a suburban commercial area in Hanover Park, Illinois. It does not sit on a lake or river, nor does it offer concierge services, watersport rentals, or recreational equipment bookings. If you are looking to kayak or paddleboard while staying there, you will need to book through an independent local rental outfit or park district in the surrounding area, such as: * **Blackwell Forest Preserve / Silver Lake** (Warrenville, IL – roughly 20–25 minutes south) for seasonal kayak and canoe rentals. * **Busse Woods / Ned Brown Forest Preserve** (Elk Grove Village, IL – roughly 15–20 minutes east) for seasonal kayak, canoe, and paddleboard rentals on the reservoir. * **Fox River** rental liveries in nearby towns like St. Charles or Batavia.

Q: Can I book tickets for local events through Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, you cannot book tickets for local events directly through the hotel.** Extended Stay America Select Suites (including the Chicago - Hanover Park location) is an economy, self-service extended-stay hotel. The property offers core essentials such as in-room kitchenettes, on-site laundry, and basic front-desk services, but it does **not** feature a concierge desk, tour desk, or ticket-booking services. To book tickets for local events, attractions, or concerts in the area, you will need to purchase them directly through: * The official website or box office of the specific venue (such as Wintrust Field or venues in nearby Schaumburg and downtown Chicago). * Major online ticketing platforms (e.g., Ticketmaster, Live Nation, AXS, or Eventbrite).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park arrange fishing trips?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not arrange fishing trips. It is a budget-friendly, extended-stay hotel providing self-catering accommodations (suites with in-room kitchens, free Wi-Fi, and guest laundry). It does not offer concierge services, tour bookings, or recreational activity planning. If you plan to fish while staying there, you will need to organize it independently. The hotel is located about a mile from **Mallard Lake Forest Preserve**, a popular local spot for public fishing (Illinois fishing license required).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park host family movie nights or events?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not host family movie nights or organized guest events. The **Select Suites** brand operates on a budget, basic extended-stay model designed for independent, self-sufficient travelers. The property focuses strictly on essential amenities—such as in-room kitchenettes, free Wi-Fi, on-site coin laundry, and free parking—and does not feature event staff, shared social lounges, meeting spaces, or family-oriented programming.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer curated city itineraries?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer curated city itineraries. As a budget-oriented, extended-stay hotel, it operates on a self-service model focused on basic accommodations. Its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site laundry, and free parking, and it does not have a concierge desk or curated travel planning services.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer guided tours?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer guided tours. As a budget extended-stay hotel, its services are focused on self-sufficient accommodations. Amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site guest laundry, and free parking. It does not feature a concierge desk, tour desk, or organized tour services. Guests looking for guided tours of the Chicago area or local attractions will need to book them independently through third-party tour operators.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer hiking excursions?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer hiking excursions. It is a budget-friendly, extended-stay suburban hotel primarily providing self-catered lodging with in-room kitchens, on-site laundry, and basic amenities. It does not operate tour desks, activity programming, or guided excursions. If you are looking to hike while staying there, nearby public parks and forest preserves (such as the **Mallard Lake Forest Preserve** or **Hawk Hollow Forest Preserve**) are a short drive away and offer independent walking and hiking trails.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer wine tastings?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer wine tastings. It is an economy extended-stay hotel that provides basic self-catering accommodations, such as suites with kitchens, guest laundry, and free Wi-Fi, but no food, bar, or winery services. However, if you are looking for wine tastings nearby, **Lynfred Winery** is located about 3 miles away in neighboring Roselle.

Q: Does the property host retreat-style experiences at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the Extended Stay America Select Suites – Chicago – Hanover Park does not host retreat-style experiences. It operates as an economy, extended-stay hotel focused on self-catering, temporary lodging. The property features studio suites equipped with full in-room kitchens, free Wi-Fi, and on-site guest laundry. It does not have event spaces, meeting facilities, wellness programs, retreat packages, or dining services suitable for group retreats.

Q: Does the property provide adventure tours at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not provide adventure tours. It is an extended-stay, budget-friendly suburban hotel that provides essential lodging amenities—such as suites with in-room kitchens, on-site guest laundry, free Wi-Fi, and parking—without concierge, tour-booking, or recreational tour services.

Q: Is there a kids club at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no kids club at Extended Stay America Select Suites - Chicago - Hanover Park. The property is a budget-friendly, extended-stay hotel focused on self-catering accommodations (featuring in-room kitchens, guest laundry facilities, and free Wi-Fi) and does not provide resort-style family amenities, childcare, or organized kids' activities.

Q: Is there live entertainment at night at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no live entertainment at night at Extended Stay America Select Suites - Chicago - Hanover Park. It is a budget, extended-stay hotel focused on simple accommodations, featuring in-room kitchenettes, laundry facilities, and free Wi-Fi, but no on-site bars, lounges, or entertainment venues. For nightlife or live entertainment, guests would need to travel to nearby restaurants, bars, or venues in Hanover Park, Schaumburg, or the surrounding suburbs.

Q: What experiences are unique to this destination at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** is an extended-stay, budget-friendly suburban property focused on functional convenience—equipped with in-room kitchenettes, laundry facilities, and free parking. Because it operates as standard self-service lodging rather than an experiential destination resort, the unique experiences here center on **its immediate surroundings in Hanover Park and the neighboring northwest Chicago suburbs (Schaumburg and Roselle)**: --- ### 1. Forest Preserves & Wetland Boardwalks Hanover Park borders some of DuPage County's largest outdoor green spaces: * **Mallard Lake Forest Preserve:** Home to the largest recreational lake in DuPage County. You can fish for muskie and northern pike or walk the 2.5-mile scenic boardwalk that cuts through wetland marshes and woodland habitats. * **Hawk Hollow & West Branch Forest Preserves:** Features miles of peaceful interconnected trails along the West Branch of the DuPage River, perfect for gravel biking, trail running, or bird watching. --- ### 2. Minor League Baseball at Wintrust Field * Just a few minutes away in neighboring Schaumburg, you can catch a game with the **Schaumburg Boomers** (Frontier League). It offers an authentic, affordable minor-league ballpark experience featuring themed game nights, family lawn seating, and local craft food. --- ### 3. Local Wine Tasting & Classic Comfort Eats * **Lynfred Winery (Roselle):** Located just east of Hanover Park, this is Illinois’ oldest and continuously operating family winery. Guests can tour the cellar, participate in seasonal wine tastings, and sample artisanal cheeses. * **Suburban Chicago Food Scene:** The corridor between Hanover Park and Schaumburg offers classic regional bites—from deep-dish pizza and Italian beef sandwiches to authentic Korean barbecue, Indian cuisine, and classic local diners. --- ### 4. Schaumburg Entertainment & Retail Hub (10–15 minutes away) Just down the road lies one of Illinois' largest retail and entertainment epicenters: * **Woodfield Mall & Streets of Woodfield:** Massive shopping complexes paired with entertainment staples like **LEGOLAND Discovery Center**, **Medieval Times Dinner & Tournament**, and **Improv Comedy Club**. * **Spring Valley Nature Center & Heritage Farm:** A 135-acre sanctuary in Schaumburg featuring a living history farm that recreates 1880s Midwestern farm life. --- ### 5. Convenient Transit into Downtown Chicago * The hotel is situated near the **Hanover Park Metra Station** (Milwaukee District West / MD-W Line). This allows you to skip highway traffic and take an easy commuter train ride directly into downtown Chicago at Union Station for museums, Millennium Park, and lakefront architecture tours.

Local

Q: Can I book excursions through Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No.** The Extended Stay America Select Suites – Chicago – Hanover Park does not offer excursion booking services. This property is a budget-focused, extended-stay hotel designed for self-sufficiency. It provides essentials such as in-room kitchenettes, guest laundry, and free Wi-Fi, but operates with limited front-desk services and does not have a concierge, tour desk, or ticket-booking assistance. If you are looking to book local tours or day trips (such as Chicago architecture boat tours, museum passes, or sightseeing excursions), you will need to book them directly online through tour operators (e.g., Viator, GetYourGuide, or the attractions' official websites).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer free local transportation?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer free local transportation or shuttle services. The property provides free on-site self-parking for guests, but you will need to arrange your own transportation (such as a rental car, rideshare, or local transit like the nearby Metra train) to get around the area.

Laundry Services

Q: Are there any laundry service promotions or discounts at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no special promotions or discounts for laundry services at Extended Stay America Select Suites – Chicago – Hanover Park.** Extended Stay America locations do not operate full-service dry cleaning or valet wash-and-fold services; instead, they feature **self-service, 24/7 coin-/card-operated guest laundromats** on-site. * **How Pricing Works:** Machines are priced at a fixed, nominal per-load rate (typically $2.00 to $3.50 per wash or dry cycle), and these utility fees are not discounted by brand promotions or coupons. * **Linen Exchanges:** Fresh bed linens and towels can be exchanged free of charge directly at the front desk at any time during your stay. * **Promotions Available:** While laundry fees cannot be discounted, promotional codes (such as **Extended Perks** member discounts, weekly/monthly extended stay rates, AAA, senior, or military discounts) apply toward the **room rate** itself.

Q: Can I request dry cleaning at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, dry cleaning service is not offered** directly through the hotel at Extended Stay America Select Suites - Chicago - Hanover Park. The property only provides **on-site, self-service coin/card-operated guest laundry facilities** (washers and dryers). If you require dry cleaning, you will need to utilize a local dry cleaner in the Hanover Park area, though the front desk staff may be able to recommend nearby services.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer on-site laundry services?

A: **Yes**, Extended Stay America Select Suites - Chicago - Hanover Park offers **on-site guest laundry facilities**. The hotel provides a self-service, coin/card-operated laundromat on the property for guests to wash and dry their clothes during their stay.

Q: How do I arrange laundry service at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**, traditional full-service laundry (wash-and-fold, valet, or dry cleaning) is **not** provided by the hotel staff. Instead, the hotel offers a **self-service guest laundry facility**: 1. **Location & Access:** * The guest laundry room is located on-site and is accessible 24/7 using your room key card. 2. **Machines & Payment:** * The washers and dryers are coin-operated/card-operated for a small per-load fee. * If you need quarters, change is generally available at the front desk. 3. **Detergent & Supplies:** * Laundry detergent and dryer sheets are typically available for purchase from vending machines in the laundry room or at the front desk (or you can bring your own). 4. **Hotel Linens and Towels:** * If you just need fresh bed linens or bath towels, you do not need to wash them yourself. You can exchange dirty room linens and towels for fresh ones at the front desk at any time, free of charge. *(Tip: If you require professional drop-off wash-and-fold or dry-cleaning services, you will need to arrange for a third-party laundry service or visit a nearby laundromat/cleaner in Hanover Park, as the hotel does not handle outside laundry contracts directly.)*

Q: Is same-day dry cleaning available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, same-day dry cleaning is not available at the **Extended Stay America Select Suites - Chicago - Hanover Park**. The "Select Suites" tier operates as a budget-focused, self-service extended-stay brand. For laundry needs, the property only offers **self-service, coin-operated guest laundry facilities** on-site. If you require same-day dry cleaning, you will need to utilize an outside commercial dry cleaner in the Hanover Park/Schaumburg area.

Q: Is same-day laundry service available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, full-service same-day laundry or dry cleaning is not available** at Extended Stay America Select Suites - Chicago - Hanover Park. As a budget-oriented extended-stay property, they do not offer valet, wash-and-fold, or dry-cleaning services. Instead, they provide **on-site, self-service coin/card-operated guest laundry facilities** (washers and dryers) that guests can use at their convenience.

Q: Is valet dry cleaning available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, valet dry cleaning is not available at Extended Stay America Select Suites - Chicago - Hanover Park. As a budget-oriented extended-stay property, it only offers **self-service, coin-operated guest laundry facilities** on-site. If you require professional dry cleaning or valet pressing during your stay, you will need to utilize an independent local dry cleaner in the Hanover Park area.

Q: What are the laundry hours at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The guest laundry facilities at **Extended Stay America Select Suites - Chicago - Hanover Park** are open **24 hours a day, 7 days a week (24/7)**. The on-site laundry room is coin/card-operated with washers and dryers available for guests to use at any time.

Q: What is the turnaround time for laundry service at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does not offer a full-service, drop-off laundry or dry-cleaning service. Instead, the property provides a **self-service, on-site guest laundromat** equipped with washers and dryers that are available **24/7**. Turnaround time depends entirely on your own wash and dry cycles (typically about **60 to 90 minutes** per load). If you require professional drop-off or dry-cleaning turnaround, third-party local mobile laundry services (such as *Laundryheap* or local dry cleaners) operate in the greater Chicago area and typically offer a **24- to 48-hour** turnaround time.

Q: What laundry services are available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, the following laundry services and facilities are available: * **On-Site Guest Laundry Facilities:** The property features a self-service, coin/card-operated laundromat for guest use with washers and dryers. * **In-Room Ironing Amenities:** Irons and ironing boards are typically provided in the rooms or available upon request at the front desk. *Note: Extended Stay America "Select Suites" properties do not offer full-service dry cleaning, valet laundry, or in-unit washers/dryers.*

Promotions

Q: Are loyalty perks included with packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**, loyalty perks depend directly on **how the reservation or package is booked**: ### 1. Direct Bookings and Packages (Eligible) If the package or rate is booked directly through Extended Stay America (via `esa.com`, the corporate reservations line, or directly at the hotel), you can take advantage of the chain’s loyalty program, **Extended Perks**: * **Exclusive Member Rates:** Discounted pricing on your room rate. * **Stay Perks:** Complimentary early check-in and late check-out (typically subject to availability and primarily offered on stays of 7+ nights). * **External Savings:** Access to partner discounts on car rentals, dining delivery (e.g., Grubhub), and retail. * **Monthly Drawings:** Automatic entries into monthly gift-card prize drawings for each night stayed. ### 2. Third-Party Packages (Ineligible) If your package is purchased through an **Online Travel Agency (OTA) or third-party vacation package provider** (such as Expedia, Priceline, Booking.com flight+hotel packages, etc.): * Extended Stay America does **not** extend loyalty perks or member rate discounts to third-party bookings. * On-property perks like early check-in/late check-out or member pricing will generally not apply. ### Notes Specific to the "Select Suites" Brand * The **Select Suites** brand is Extended Stay America’s economy tier designed for basic extended stays. As such, standard perks focus on basic utilities, in-room kitchens, and free Wi-Fi rather than luxury perks (e.g., there are no executive lounges, complimentary breakfasts, or room upgrades associated with the brand). * Extended Perks does **not earn traditional points or elite status tiers**; savings and discounts are immediate upon joining and logging into your account.

Q: Are member rates lower than public rates at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, member rates are generally lower than public (standard) rates** at Extended Stay America Select Suites – Chicago – Hanover Park. Here is how the pricing structure works: * **Extended Perks Rewards Program:** Extended Stay America operates a free-to-join loyalty program called **Extended Perks**. Members who are signed in when booking directly on ESA's official website or app get access to an **Exclusive Member Rate**, which discounts the base nightly rate compared to the standard, non-member public rate. * **New Member Discount:** When you first join Extended Perks, you often receive a one-time promo code that takes an additional percentage off your next stay. * **Length-of-Stay Discounts:** In addition to member pricing, the brand applies progressive weekly (7+ nights) and monthly (30+ nights) tier discounts, which combine with direct booking benefits. To see and lock in the lower rate for this location, make sure you sign up or log in to your **Extended Perks** account on [Extended Stay America’s website](https://www.extendedstayamerica.com) prior to searching for your dates.

Q: Are there AAA or AARP discounts at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **AAA Discount:** * **Yes.** Extended Stay America offers an **Auto Club/AAA discount** across its brand, including the Select Suites in Hanover Park, IL. * It can be booked directly on the Extended Stay America website by choosing the **"Auto Club/AAA"** option from the special rates dropdown menu (or via the AAA Travel portal). * This discount typically applies to shorter stays (generally 1 to 6 nights), and you must present a valid AAA membership card alongside a photo ID at check-in. --- **AARP Discount:** * **Not directly.** Extended Stay America is not an official AARP partner brand, so there is no specific AARP code. * However, Extended Stay America offers a general **Senior Discount** (available in their rate dropdown for travelers aged 55 or older), which provides comparable savings without requiring an AARP card. AARP members can also look for rates through the AARP Travel Center powered by Expedia. *(Note: If booking stays of 7 nights or longer, the standard weekly/monthly extended-stay rate or an Extended Perks member rate often offers greater savings than the AAA or senior rate).*

Q: Are there advance purchase discounts at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, advance purchase discounts are generally available** at the **Extended Stay America Select Suites - Chicago - Hanover Park** through Extended Stay America’s brand-wide **Advance Purchase Rate** program. Key details include: * **Discount:** Booking and paying in advance can typically save up to **10%** off the standard nightly rate. * **Terms:** Advance purchase rates are non-refundable and require full payment at the time of booking. * **Availability:** Because advance rates are subject to room availability, specific dates, and occupancy levels, you will need to enter your travel dates on [Extended Stay America's website](https://www.extendedstayamerica.com) (or via major booking platforms) to see if the "Advance Purchase" or "Pay Now" rate option appears. **Other ways to save at this location:** * **Extended Stay / Weekly & Monthly Rates:** Stays of 7+ or 30+ nights automatically qualify for tiered multi-night discounts. * **Extended Perks Rewards:** Signing up for the free rewards program gives access to member-only rates and an instant 10%–20% discount on initial bookings. * **Special Membership Rates:** AAA/Auto Club, military/government, and senior discounts are also offered.

Q: Are there all-inclusive options at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer all-inclusive options. It operates as a budget, self-catering extended-stay hotel rather than an all-inclusive resort: * **Dining:** There is no on-site restaurant, bar, or room service. Instead, rooms include kitchenettes (refrigerator, stovetop, and microwave) so guests can prepare their own meals. * **Breakfast:** Unlike some standard Extended Stay America locations, the *Select Suites* tier typically does not offer complimentary grab-and-go breakfast. * **Included Amenities:** Your room rate generally covers the room, utilities, Wi-Fi, and self-parking. Other services—such as pet fees, cookware/dish packs, or frequent housekeeping—usually incur additional fees.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, **Extended Stay America Select Suites – Chicago – Hanover Park** typically participates in chain-wide **Black Friday and Cyber Monday (Cyber Week) promotions**. Individual Extended Stay America hotels rarely run standalone, property-exclusive holiday deals; instead, they fall under brand-level seasonal flash sales. ### What to Expect: * **The Deals:** Extended Stay America regularly runs **Black Friday / Cyber Week sales** offering up to **50%–60% off** qualifying stays. * **Timing:** These deals usually launch during Thanksgiving week and run through Cyber Monday into early December. * **Promo Codes:** ESA typically issues dedicated promo codes (e.g., entered in the "Promo Code / Special Rate" box during booking). ### How to Get the Best Rate for the Hanover Park Location: 1. **Check Direct:** Visit the **ExtendedStayAmerica.com** deals or special offers page during Black Friday week. 2. **Sign Up for Extended Perks:** Members of ESA’s free *Extended Perks* program often get early access to sales, plus an immediate **10% off** code upon registration. 3. **Third-Party Travel Sites:** Online travel agencies (like Expedia, Booking.com, and Priceline) also hold site-wide Black Friday travel sales that frequently include discounts on Extended Stay America properties.

Q: Are there corporate discounts available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, corporate discounts are available** at the **Extended Stay America Select Suites – Chicago – Hanover Park** through Extended Stay America’s corporate and business lodging programs. Discounts can be accessed in several ways: 1. **Existing Corporate Rate Codes:** If your employer or organization already has an established corporate agreement with Extended Stay America, you can apply your company’s **Corporate Code** in the rate drop-down box during online checkout on the official website or via corporate travel booking tools (Concur, Egencia, etc.). 2. **Setting Up a Corporate Account (Client Connect):** If you are booking for a team, long-term project, or frequent business travel, you can enroll your company through Extended Stay America’s business program (*Client Connect*). This provides: * Negotiated preferred partner pricing. * Direct billing/invoicing options. * Dedicated account management. 3. **Length-of-Stay Tiered Rates ("STAY longer. Save more."):** Even without a formal corporate agreement, Extended Stay America automatically tiers pricing downwards for stays of 7+ nights or 30+ nights, which functions as an extended business rate. 4. **Direct Hotel Inquiry:** For immediate or group bookings, you can call the property directly or contact Extended Stay America’s corporate sales team to negotiate custom project or crew rates specifically for the Hanover Park location.

Q: Are there credit card partner promotions at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park does not offer hotel-specific credit card promotions.** However, you can save or earn extra rewards at this location through broader credit card and brand-level programs: --- ### 1. Credit Card Merchant Offers (Amex Offers / Chase Offers / Capital One Offers) Major card issuers frequently roll out targeted statement credits or rebate percentages for **Extended Stay America** bookings: * **Amex Offers & Chase Offers:** Periodically feature promotions such as *“Spend $200+, get $40 back”* or *5%–10% cash back* on direct bookings made through [ExtendedStayAmerica.com](https://www.extendedstayamerica.com). * Check your issuer's app (Amex, Chase, Capital One, Citi, or Bank of America) before booking to see if an offer is currently available to activate on your card. --- ### 2. General Travel Credit Card Multipliers Because Extended Stay America is classified under standard lodging/hotel merchant category codes (MCC 7011): * Paying directly with travel-reward cards will trigger category bonuses (e.g., **3x points** on cards with broad travel categories like the Chase Sapphire Reserve/Preferred, Citi Strata Premier, or Amex Green). * Booking prepaid through credit card travel portals (such as **Chase Travel**, **Capital One Travel**, or **Amex Travel**) generally yields elevated rewards (often **5x to 10x points/miles**). --- ### 3. Direct Discounts & Extended Perks Extended Stay America offers direct discounts that can be stacked when paying with any rewards card: * **Extended Perks:** Joining their free loyalty program unlocks instant member discounts (often ~10% off promotional rates) and exclusive pricing for 7+ or 30+ night stays. * **Special Group Rates:** AAA/CAA, AARP/Senior, and Military/Government discounted rates are accepted at this location.

Q: Are there dining credit packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer dining credit packages. The property does not have an on-site restaurant, bar, or room service. As an economy extended-stay property, rooms are equipped with in-suite kitchens (refrigerator, stovetop, and microwave) meant for self-catering. *Note: You might occasionally see mentions of a **“dining pack”** (or cooking pack) available for purchase at the front desk, but this refers to a dishware/cutlery kit for use in the in-room kitchen, not a meal or restaurant dining credit.*

Q: Are there event or festival-themed packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer event- or festival-themed packages. As a budget-oriented, extended-stay property, its offerings are focused strictly on self-catering lodging (such as suites with in-room kitchens, free Wi-Fi, and on-site laundry). Discounts and promotions at this location are generally limited to: * **Weekly and monthly extended-stay rates** (tiered savings for 7+ or 30+ nights). * Standard brand-wide promotions (such as AAA/AARP member discounts, military rates, or seasonal coupon codes). If you are attending a festival or event in the Chicago/Schaumburg area and plan to stay there, you will need to purchase your tickets or event admission separately and book the room as a standard stay.

Q: Are there golf stay-and-play packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer golf stay-and-play packages. This property is a budget-friendly, extended-stay hotel that focuses on basic accommodations—providing suites with kitchenettes, free Wi-Fi, and laundry facilities—rather than resort-style or golf-inclusive packages. However, if you are looking to book your own tee times separately while staying there, several public golf courses and clubs are located nearby in the surrounding suburbs, including: * **Bloomingdale Golf Club** (~4–5 miles away) * **Villa Olivia Golf Course** in Bartlett (~5–6 miles away) * **Streamwood Oaks Golf Club** (~5–6 miles away) * **Schaumburg Golf Club** (~7–8 miles away)

Q: Are there group booking discounts at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes**, group booking discounts are available at **Extended Stay America Select Suites - Chicago - Hanover Park** through Extended Stay America’s corporate group sales program. Discounts and options are structured by group size and length of stay: * **Events, Weddings & Reunions (10+ Rooms):** Discounted rates are available when reserving blocks of 10 or more rooms. You can set these up by contacting their national group sales line at **1-877-701-3383** or submitting a request online via the Extended Stay America Groups & Meetings portal. * **Project Teams & Work Crews (5+ Rooms for 7+ Nights):** If you are booking for a corporate project, construction crew, or traveling work group, you can work directly with a dedicated sales representative to secure custom corporate group rates. * **Extended Stay Discounts ("Stay Longer, Save More"):** Group members can also take advantage of tiered length-of-stay discounts that automatically reduce nightly rates for stays of 7+ nights or 30+ nights. For standard inquiries or to confirm room block availability for the Hanover Park location directly, you can also contact the hotel front desk or submit an RFP (Request for Proposal) on the Extended Stay America website under the **Groups & Meetings** section.

Q: Are there holiday packages available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park does not offer all-inclusive "holiday vacation packages"** (such as bundled meals, festive dining, flights, or local attraction passes). As an extended-stay, budget-oriented suite hotel, its promotions typically center on room discounts rather than vacation experiences. However, depending on what you need, there are seasonal savings available: * **Brand-Wide Holiday Sales:** Extended Stay America frequently runs seasonal and holiday promotions (such as their annual *“Dashing Through the Savings”* winter and holiday sales) that offer discounted nightly rates on rooms over holiday dates with promotional codes (often saving up to 40%–60% depending on length of stay). * **Length-of-Stay Discounts:** If you are visiting family or traveling over Thanksgiving, Christmas, or New Year’s, staying 7+ or 30+ nights automatically unlocks discounted weekly and monthly extended-stay rates. * **Third-Party Flight + Hotel Packages:** While the hotel itself doesn't package vacations, online travel agencies (like Expedia or Priceline) often allow you to bundle a stay at this Hanover Park property with airfare or car rentals. If you are planning a holiday stay, check the **Special Offers** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the Hanover Park location directly at **(630) 893-4823** to see what promotional codes or rate discounts apply for your specific dates.

Q: Are there last-minute deals available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Availability for last-minute deals at **Extended Stay America Select Suites – Chicago – Hanover Park** varies in real time based on occupancy and dates, but last-minute discounts are commonly offered. Typical last-minute promotions and discount options include: * **Extended Stay America Member Rates:** Booking directly through the official [Extended Stay America website](https://www.extendedstayamerica.com) often provides instant member discounts or promo-code specials. * **Third-Party Travel Sites:** Platforms like Priceline, Kayak, and Expedia frequently feature "Tonight-Only" or "Express Deals" for this location, where nightly rates often range between **$68 and $95+**, depending on demand. * **Length-of-Stay Discounts:** If your last-minute stay extends 7+ nights, the hotel automatically applies discounted weekly or monthly pricing. ### How to check right now: 1. **Visit [ExtendedStayAmerica.com](https://www.extendedstayamerica.com)** and enter today's date to see available member-exclusive pricing and special rates. 2. **Check travel aggregators** (e.g., Kayak, Google Hotels, or Priceline) to see if mobile-only or last-minute aggregator discounts apply. 3. **Call the front desk directly:** If booking for immediate same-day arrival, calling the property directly can confirm immediate room availability and let you inquire about walk-in/manager rates.

Q: Are there midweek specials at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does not advertise a standalone, dedicated "midweek special". However, you can secure discounted rates depending on how and when you book: * **Dynamic Midweek Pricing:** Like many suburban extended-stay hotels, midweek nights (Sunday–Thursday) are often priced lower than peak weekend nights depending on demand and local business travel. * **Length-of-Stay Discounts:** The property automatically discounts nightly rates for stays of **7 or more consecutive nights**, with deeper discounts for stays of **30 or more nights** (up to 45% off). * **Extended Perks Member Rates:** Joining the free *Extended Perks* rewards program on the Extended Stay America website provides an immediate discount (typically around 10% off) that applies to individual weekday stays. * **Special Group & Affiliation Discounts:** Special rates are regularly offered for **AAA/CAA members, seniors, government/military personnel**, and corporate travelers. **Tip:** For exact dates, check prices directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) while signed into an Extended Perks account, or call the front desk at the Hanover Park location to ask if any unadvertised local midweek or corporate promos are currently running.

Q: Are there resort credit promotions at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no resort credit promotions** at the **Extended Stay America Select Suites – Chicago – Hanover Park**. This property is a budget-friendly, extended-stay hotel that focuses on essential accommodations (such as in-room kitchenettes, free Wi-Fi, and guest laundry) rather than a resort. Because it is not a resort and does not feature typical resort outlets (such as full-service restaurants, spas, bars, or golf courses), it does not offer resort credits. However, the hotel and brand do offer other types of promotions and discounts: * **Extended Perks Rewards:** Free loyalty membership offering a discount on your next booking, member-only rates, and local partner savings. * **Length-of-Stay Discounts:** Tiered weekly and monthly rate reductions for stays of 7+ or 30+ nights. * **Special Group Rates:** Standard discounts for AAA/Auto Club members, seniors, government/military personnel, and advance purchases.

Q: Are there romantic getaway packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no romantic getaway packages** offered at Extended Stay America Select Suites – Chicago – Hanover Park. This property is a budget, extended-stay hotel designed primarily for business travelers, relocations, and long-term guests needing temporary housing. Its offerings and amenities focus on practical necessities, such as: * In-room kitchens (stovetop, full-size refrigerator, microwave) * Free Wi-Fi * On-site guest laundry facilities * Weekly and monthly discounted rates It does not offer resort-style romantic amenities, romance packages (e.g., champagne, flowers, late checkout specials), on-site dining, or spa services. If you are looking for a romantic getaway in that area, consider boutique hotels, full-service resorts, or bed & breakfasts closer to downtown Chicago, the Schaumburg area, or nearby suburban retreats that specifically cater to couples.

Q: Are there summer vacation packages at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer traditional "summer vacation packages" (such as bundled resort-style deals, tour packages, or attraction passes). As a budget-oriented, extended-stay hotel, it primarily caters to long-term travelers, workers, relocations, and budget road-trippers. Instead of seasonal vacation packages, they provide: * **Weekly and Monthly Rate Discounts:** Standard tiered discounts automatically apply when booking extended stays (e.g., 7+ nights or 30+ nights). * **Seasonal Brand-Wide Promos:** Extended Stay America occasionally runs chain-wide summer sales or promo codes via their main website, which apply a percentage discount to room rates rather than bundling vacation perks. * **Standard Room Amenities:** Suites include basic kitchenettes (stovetop, microwave, full-size refrigerator) and free Wi-Fi, but do not feature typical vacation amenities like a pool or resort services. If you are planning a summer trip to the area and want package deals that include tickets to Chicago attractions, theme parks, or downtown events, you will generally need to look at full-service hotels or book through third-party travel sites (such as Expedia or travel agency packages) that bundle flights, car rentals, and area hotel rooms together.

Q: Are there wedding or event room block discounts at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes**, group and room block discounts are available for weddings and private events at **Extended Stay America Select Suites – Chicago – Hanover Park**. Extended Stay America handles room block discounts for occasions like weddings and reunions: * **Group Size Requirement:** Discounted rates typically apply when you reserve **10 or more rooms** for private events and weddings. * **Extended Stays:** For smaller blocks (starting at 5 rooms), tiered discounts are also available if guests are staying **7 nights or longer**. * **Amenities for Event Guests:** All rooms include fully equipped kitchens, free Wi-Fi, and on-site laundry, making it a convenient, budget-friendly option for out-of-town guests. ### How to Book / Inquire: Group rates cannot usually be locked in via standard retail online checkouts. To set up a block and receive a customized quote: 1. **Call ESA Group Sales:** Call their dedicated group bookings department at **1-877-701-3383**. 2. **Submit a Request Online:** Fill out the group travel request form via the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com). 3. **Contact the Hotel Directly:** You can also call the Hanover Park location directly at **(630) 289-4400** to connect with their local sales coordinator.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand, the hotel participates in the **Extended Perks** rewards program. Key details of the program include: * **Cost & Structure:** It is free to join and does not use a traditional points- or tier-based system. * **Exclusive Rates:** Members receive discounted member rates when booking directly through the hotel website or call center. * **Stay Perks:** Complimentary early check-in and late checkout (subject to availability for stays of 7 nights or more). * **Discounts & Drawings:** Access to a registration discount on upcoming stays, discounts on local and national partner brands (such as restaurants, rental cars, and retail), and automatic entry into monthly prize drawings.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have spring break promotions?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** does not generally run its own property-specific "spring break" package; rather, it participates in **brand-wide Extended Stay America seasonal sales and standard discount programs**. Ways to access spring discounts at this location include: * **Brand-Wide Spring Sales & Promo Codes:** Extended Stay America frequently rolls out seasonal campaigns (such as their *Spring Hotel Deals* or *Select Suites Spring Flash Sale*), which offer discounts (often up to 40%–60% off nightly rates depending on length of stay and availability) across participating locations, including the Hanover Park property. * **Extended Perks Program:** Signing up for the free *Extended Perks* program directly on their website typically unlocks an instant member discount (such as 10% off) and exclusive access to seasonal promo codes. * **Length-of-Stay Discounts:** Because this is an extended-stay property, significant automatic discounts are built into bookings of **7+ nights (weekly rates)** or **30+ nights (monthly rates)**, which can be useful for longer break stays. * **Affiliation Discounts:** Standard savings are available year-round for AAA/Auto Club members, seniors (55+), students, and military/government travelers. **Tip:** Before booking, check the **Special Offers** or **Deals** section directly on the official [Extended Stay America website](https://www.extendedstayamerica.com) during February–April to apply any active spring promo codes at checkout.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer Christmas or New Year’s deals?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does not typically offer its own standalone, hotel-specific holiday packages; however, it participates in **brand-wide holiday sales and standard discounts** during the Christmas and New Year’s season: 1. **Brand Holiday Promotions:** Extended Stay America regularly launches nationwide winter/holiday campaigns (such as their seasonal flash sales and holiday discounts like the "Dashing Through the Savings" sale), which provide up to 50%–60% off nightly rates across participating properties with specific promo codes. 2. **Length-of-Stay Discounts:** Because it is an extended-stay hotel, the Chicago – Hanover Park location offers automatic tiered discounts for stays of 7+ nights or 30+ nights. If you are visiting family or staying in the area throughout the Christmas-to-New-Year’s period, extended bookings automatically generate lower per-night rates. 3. **Extended Perks Member Savings:** Members of the free **Extended Perks** program receive exclusive member rates, introductory discount codes (usually 10%–20% off), and instant savings that can be applied to bookings during the holidays. 4. **Standard Partner Rates:** Discounts are also available year-round, including holiday weeks, for AAA/Auto Club members, seniors (55+), and military/government personnel. **Tips for booking:** * Holiday promo codes usually require booking directly via the [Extended Stay America website](https://www.extendedstayamerica.com) in the "Special Rate / Promo Code" box. * Check the website's **"Deals & Offers"** tab in November and December to grab the active holiday coupon codes.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer discounts for booking direct?

A: **Yes**, direct booking discounts are available for **Extended Stay America Select Suites – Chicago – Hanover Park** through the official Extended Stay America brand channels: * **Extended Perks Member Rates:** By signing up for the free Extended Perks loyalty program on the official Extended Stay America website (`esa.com`) or app, guests receive exclusive member rates (often around 10% off) directly at booking. * **Length-of-Stay Tiered Discounts ("Stay Longer, Save More"):** Booking directly provides automatic tiered percentage discounts off the best available nightly rate when booking extended visits (stays of 7+, 14+, 30+, or 90+ nights). * **Best Rate Guarantee:** When booking directly through ESA’s website, call center, or app, the reservation is covered by their Best Rate Guarantee. If a qualifying lower public rate is found on a third-party site within 24 hours of booking, they will match the rate and take an additional 10% off. * **Special Qualified Rates:** Direct booking gives access to dedicated discounted rate tiers for seniors, military/government personnel, and AAA members. Reservations can be made through [Extended Stay America’s official website](https://www.extendedstayamerica.com) or by calling the property directly to apply these savings.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer family bundles?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** does **not** offer a specific package or deal called a "family bundle." However, they do offer several standard family- and stay-related options and policies: * **Kids Stay Free:** Children 17 and under stay free when staying with a parent or guardian using existing bedding. * **Family-Friendly Accommodations:** Rooms feature studio layouts with two double beds, kitchenettes (refrigerator, stovetop, microwave), and free Wi-Fi. * **Extended-Stay Discounts:** Tiered weekly and monthly discounts are available (up to 20% to 45%+ off) that apply to larger travel parties or families needing longer stays. * **Kitchen Packs:** Because this is a *Select Suites* tier, basic dishes and cookware are not automatically provided in rooms, but optional **cooking packs and dining packs** can be bundled or purchased at the front desk. If you are looking for group reservations, connecting rooms, or custom rates for a large family gathering, you can contact the property directly at **(630) 893-4823**.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer government or military rates?

A: **Yes**, the Extended Stay America Select Suites – Chicago – Hanover Park offers government and military rates. Details regarding their policy and booking: * **Eligibility:** Available to active-duty military personnel, veterans, and federal/state government employees. * **How to Book:** When booking directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or over the phone, select the **"Government & Military"** option from the rate dropdown menu. * **Per Diem / Travel Rates:** Extended Stay America supports TDY (Temporary Duty), PCS (Permanent Change of Station), and honors official travel rates (subject to room availability). * **Requirement:** A valid government or military photo ID must be presented upon check-in to confirm the discounted rate.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer long-stay discounts?

A: **Yes, Extended Stay America Select Suites – Chicago – Hanover Park offers long-stay discounts.** As part of the Extended Stay America brand’s tiered pricing model, the property applies graduated discounts to the nightly rate the longer you stay: * **Weekly Rates (7+ nights):** Stays of 7 nights or longer automatically unlock discounted weekly rates compared to standard nightly prices. * **Monthly Rates (30+ nights):** For guests staying a month or longer, deeper discounts are applied (often saving up to 40%–45% or more off standard daily rates, depending on seasonality and room availability). * **Extended Stays (60+ to 90+ nights):** Very long-term stays may qualify for additional negotiated rates or tax-exempt status (state and local hotel taxes in Illinois typically drop off after reaching a continuous 30-day stay). ### How to get the discount: * **Online:** When you search dates of 7 or more consecutive nights on the official [Extended Stay America website](https://www.extendedstayamerica.com), the discounted tiered rate is applied automatically. * **Direct Contact:** If you plan to stay for multiple months or need multi-room arrangements for relocation or contract work, calling the property directly (or contacting ESA's corporate housing desk) can often secure customized long-term quotes.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer referral discounts?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does **not** offer a direct consumer “refer-a-friend” discount. However, they do have business-level and corporate referral channels, as well as multiple other ways to get discounted rates: * **Apartment / Corporate Referral Programs:** Extended Stay America operates formal referral programs (such as an Apartment Referral and Affiliate program) where registered apartment complexes, housing locators, or partner companies earn a commission or special rates when sending guests to participating hotels. * **Extended Perks Rewards:** Signing up for their free loyalty program (*Extended Perks*) gives an instant **registration discount** (usually around 10% off your next booking), access to exclusive member rates, and discounts with local and national brand partners. * **Length-of-Stay Discounts:** The Hanover Park property offers automatic tiered discounts for extended visits (weekly 7+ night rates and monthly 30+ or 60+ night rates). * **Standard Special Rates:** Discounts are available for AAA/CAA members, seniors (55+), and military/government personnel. If an organization or housing coordinator referred you, you should ask them for their specific corporate/referral booking code or link prior to making the reservation. Otherwise, joining *Extended Perks* or booking 7+ nights directly on the Extended Stay America website will provide the lowest available rates.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Select Suites – Chicago – Hanover Park offers both refundable and non-refundable rate options. The exact cancellation terms depend on the specific rate type you select when booking: * **Refundable / Flexible Rates:** The hotel offers standard, fully refundable rates that allow you to cancel free of charge if you do so within the specified window (typically by 6:00 PM local time on the cancellation deadline, often 24 to 48 hours prior to arrival). Canceling after this window, or failing to check in, usually results in a charge equal to the first night's room rate plus tax. * **Non-Refundable Rates (Advance Purchase / Special Promotions):** The hotel offers discounted, prepaid Advance Purchase rates. These require full payment at the time of booking and are non-refundable (cancellations after 24 hours from booking result in the forfeiture of the entire payment). *Note: Extended stays (such as the Extended Plus Program) may carry distinct deposit and cancellation terms (e.g., forfeiting a 3-night deposit if canceled). Always verify the cancellation policy attached to your specific room and dates before completing your reservation.*

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park price match other sites?

A: **Yes**, this location participates in the brand-wide **Extended Stay America Best Rate Guarantee**. Rather than matching a price at the front desk upon check-in, Extended Stay America uses a formal online price-match and discount policy: ### How It Works: 1. **Book Direct First:** You must book a confirmed reservation directly through an official Extended Stay America channel (such as [esa.com](https://www.extendedstayamerica.com), their app, or phone reservations). 2. **Find a Cheaper Public Rate:** If you find a lower, publicly available nightly rate on a qualified third-party site (e.g., Expedia, Booking.com) for the **exact same** dates, room type, number of guests, and booking/cancellation conditions. 3. **Submit a Claim:** You must fill out their online **Best Rate Guarantee Claim Form** within **24 hours** of booking and at least **72 hours** prior to your check-in time. 4. **The Benefit:** If verified and approved, Extended Stay America will not only match the lower rate, but they will also take an **additional 10% off** your nightly rate. ### Key Exceptions: * Rates requiring a membership or login (opaque booking sites, member-only deals), corporate/group discounts, military/government discounts, or package/bundled rates are generally excluded from the guarantee.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park run limited-time promotions?

A: **Yes**, the Extended Stay America Select Suites – Chicago – Hanover Park participates in brand-wide limited-time promotions, discounts, and flash sales. Common promotions and discounts available at this location include: * **Flash Sales & Seasonal Promotions:** Extended Stay America frequently runs limited-time sales (such as seasonal promotions, Flash Sales, and specific promo code events) offering discounts of up to 40%–50%+ off standard rates for bookings made by a specified deadline. * **Extended Perks Member Deals:** Guests enrolled in the free *Extended Perks* loyalty program receive access to exclusive limited-time rates, instant savings, and special promo codes for short or extended stays. * **Length-of-Stay Tiered Discounts:** Standard promotions automatically apply discounted rates for weekly stays (7+ nights) and monthly stays (30+ nights). * **Ongoing Special Rates:** Discounts are regularly offered for AAA/Auto Club members, seniors (55+), active/retired military, and government personnel. **How to find active deals:** 1. Check the official **Specials and Promotions** page on [Extended Stay America's website](https://www.extendedstayamerica.com) to view active promo codes. 2. Enter promo codes directly in the booking widget when selecting the Hanover Park location. 3. Check major travel sites (Priceline, Kayak, Expedia) or coupon platforms for limited-time third-party rate drops and package deals.

Fitness Center

Q: Does the Extended Stay America Select Suites - Chicago - Hanover Park have a fitness center?

A: **No, the hotel does not have an on-site fitness center.** The property focuses on basic extended-stay essentials (in-room kitchens, free Wi-Fi, and guest laundry facilities). While some extended-stay guests may be able to obtain access to partner or local off-site gyms nearby, there is no workout room or gym on the premises.

Hospitality

Q: Are all guestrooms at Extended Stay America Select Suites - Chicago - Hanover Park non-smoking?

A: Yes, all guestrooms at Extended Stay America Select Suites - Chicago - Hanover Park are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, bathtub grab bars are available, but specifically in the hotel’s designated accessible rooms.** At the Extended Stay America Select Suites – Chicago – Hanover Park: * **Mobility Accessible Suites** (such as the *Studio 1 Queen Bed Accessible* room) include ADA-compliant bathroom features, specifically safety grab bars for the bathtub/shower, accessible controls, and grab bars by the toilet. * **Standard Suites** typically feature standard shower/tub combinations and generally do not include safety grab bars. If you need grab bars for safety, be sure to reserve an **Accessible / Mobility Accessible** room category when booking, or contact the hotel front desk directly to confirm an accessible unit is assigned to your reservation.

Q: Are complimentary toll-free calls available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: No, complimentary toll-free calls are not guaranteed to be free at **Extended Stay America Select Suites - Chicago - Hanover Park**. According to the hotel's published amenities and services, the property provides access to **"Local and 1-800 calls (fee may apply)"**. Because an access or connection fee may be charged to your room for placing toll-free calls from the in-room telephone, they are not explicitly complimentary.

Q: Are connecting rooms available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, connecting rooms are generally not available** at Extended Stay America Select Suites - Chicago - Hanover Park. Like most Extended Stay America (specifically *Select Suites*) properties, the hotel features individual, self-contained studio apartments (with private exterior/hallway doors and full kitchens) and is not built with interior connecting doors between units. If you are traveling with a group or family: * You can request **adjoining rooms** (rooms located next to each other or on the same floor). Requests can typically be made during booking or by calling the front desk in advance, though placement is subject to availability upon check-in. * Alternatively, you can book a **Studio with 2 Beds** (double beds) to sleep up to four guests in one unit.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**: * **Room Inventory:** The property primarily lists standard **mobility-accessible rooms** (such as queen studios with accessible tubs, grab bars, and wheelchair-clear paths) rather than permanently hardwired hearing-accessible suites. * **Hearing Accessibility Kits & Auxiliary Aids:** Under Extended Stay America's brand accessibility standards and ADA requirements, the hotel provides **auxiliary aids and portable communication kits** (which typically include visual smoke alarms, door knock sensors, and/or TTY devices) upon request for guests who are deaf or hard of hearing. ### Recommendation Because portable hearing kits are subject to availability and need to be set up in your room, it is strongly advised to **contact the Hanover Park property directly** (or call Extended Stay America reservations at **1-800-804-3724**) in advance of your stay to confirm a kit is reserved and placed in your room prior to check-in.

Q: Are lowered view ports available in guest room doors at Extended Stay America Select Suites - Chicago - Hanover Park to enhance guest security?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, lowered view ports (peepholes) are generally **only installed in designated ADA mobility-accessible guest rooms**, rather than standard guest rooms. Because accessibility hardware and retrofit status can vary by specific room layout, Extended Stay America advises guests who specifically require features such as lowered view ports or modified door hardware to **contact the property directly** (or reach out to Extended Stay America’s accessibility line at 1-800-804-3724) prior to arrival to verify availability and have an appropriately equipped accessible suite assigned.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, mobility accessible rooms are available** at the **Extended Stay America Select Suites - Chicago - Hanover Park**. Key details regarding accessibility at this location include: * **Mobility Accessible Room Options:** The property offers designated accessible studio suites (available in King and Queen bed configurations). These rooms include accessible bathrooms equipped with bathtubs, grab bars, and accessible controls. * **Bed Frame Removal:** Extended Stay America provides an accommodation allowing guests with mobility disabilities to request the bed frame be removed to lower the height of the mattress. The property asks that this request be submitted at least **48 hours in advance** of check-in. * **Property Accessibility:** The hotel features accessible parking (van and standard stalls with access aisles), step-free access routes to the entrance, accessible registration desks, and elevator access to upper floors. * **Communication & Mobility Kits / Auxiliary Aids:** Auxiliary aids and equipment are supported by the brand to comply with ADA standards. *Tip:* Because specific room layouts (such as a roll-in shower vs. an accessible tub) and availability of portable kits or equipment can vary by room inventory, it is recommended to specify your requirements at the time of booking or call the front desk directly prior to arrival.

Q: Are smoking rooms available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Smoking rooms are not available at Extended Stay America Select Suites - Chicago - Hanover Park. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no dedicated gardens, courtyards, or outdoor guest lounges** at Extended Stay America Select Suites – Chicago – Hanover Park. As an economy, extended-stay property, the outdoor areas consist almost entirely of standard surface parking lots, walkways, small perimeter grass/landscaping strips, and a designated outdoor smoking area. If you are looking for outdoor green spaces, parks, or gardens to visit nearby, a few close options include: * **4 Paws Dog Park** (approx. 1.6 miles away) * **Mallard Lake Forest Preserve** (approx. 2–3 miles away, offering trails, picnic areas, and lakes) * **Bloomingdale Park District / local village parks** located within a short drive

Q: Are there security cameras in public areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes.** In accordance with Extended Stay America’s brand-wide privacy and security practices, their hotels operate **CCTV/security cameras in public spaces**—which typically include areas such as the lobby, public hallways/corridors, entryways, and parking lots. Cameras are restricted to public/common areas and are not permitted inside private guest rooms. If you have specific inquiries about camera coverage for a particular entrance or parking area, you can contact the property's front desk directly.

Q: Are there shops and services at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** is a budget, extended-stay property designed for basic self-sufficiency, meaning on-site commercial shops and full hotel services are minimal. ### On-Site Shops & Retail * **No Retail Shops:** There are no convenience stores, gift shops, or retail stores inside the hotel. * **Vending Machines:** Drink and snack vending machines are available on-site. * **Front Desk Retail:** The front desk sells cook packs and dishware/dining kits if needed for the in-room kitchenettes. ### On-Site Guest Services & Amenities * **Guest Laundry:** A self-service, coin/card-operated laundry facility is available on-site. * **Kitchenette In-Room:** Rooms come with full-size refrigerators, stovetops, and microwaves to prepare your own food. * **Housekeeping:** Housekeeping is provided on a bi-weekly/scheduled basis for longer stays, though additional cleaning can be requested for a fee. Towel and linen exchange is available at the front desk. * **Front Desk:** Operates with limited front-desk service hours. * **Internet & Parking:** Free Wi-Fi and free self-parking are provided. * **Pet-Friendly:** Pet services/accommodations are allowed (additional fees apply). ### Nearby Shops and Services Because the property is located along US-20 (Lake Street) in Hanover Park, practical stores and services are located a short drive away: * **Groceries & Essentials:** Jewel-Osco, Target, and local convenience stores are within a 5- to 10-minute drive. * **Shopping:** Larger retail destinations like Stratford Square Mall and Woodfield Mall are roughly 10 to 15 minutes away by car.

Q: Are transfer showers available in guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, dedicated transfer showers are not offered** at the Extended Stay America Select Suites – Chicago – Hanover Park. The accessible guest rooms at this location feature **mobility-accessible bathtubs with grab bars and tub-shower combinations** rather than transfer-specific or roll-in shower stalls. If you require specific bathing accommodations (such as a portable bath or shower transfer bench), it is recommended to contact the property directly at **(630) 289-4200** prior to booking to confirm what equipment they can provide.

Q: Are video games available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, video games are not available at Extended Stay America Select Suites – Chicago – Hanover Park. The property is a basic extended-stay hotel focusing on essential amenities—such as suites with full kitchens, free Wi-Fi, on-site laundry, and flat-screen TVs with standard cable. It does not feature an arcade/game room, nor does it provide gaming consoles or video game rentals for guest rooms. If you wish to play video games during your stay, you will need to bring your own console or gaming device.

Q: Can guests rent a car directly from a rental desk at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no on-site car rental desk at the **Extended Stay America Select Suites - Chicago - Hanover Park**. Guests needing a rental car will have to arrange one through off-site rental agencies (such as Enterprise or Hertz locations in the surrounding Hanover Park/Schaumburg area) or at nearby airports like Chicago O’Hare International Airport (ORD). The hotel does, however, provide complimentary on-site parking for guests who have their own or a rented vehicle.

Q: Can I connect multiple devices to the free internet at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, you can connect multiple devices** to the complimentary Wi-Fi at Extended Stay America Select Suites – Chicago – Hanover Park. A few details to keep in mind regarding their network: * **Logging In:** Like most Extended Stay America properties, the network uses a captive portal splash page. You will select the hotel’s Wi-Fi network on each device (such as your phone, tablet, or laptop) and accept the terms/sign in through your browser to get online. * **Speed & Bandwidth:** The standard complimentary Wi-Fi is intended for basic use like web browsing, emails, and social media. If you have multiple devices actively streaming video, taking video calls, or downloading large files simultaneously, the connection speed may slow down. * **Upgrades Available:** Extended Stay America offers an optional **Enhanced High-Speed Wi-Fi** upgrade for an additional fee if you need higher bandwidth for remote work or multiple high-demand devices.

Q: Can I make a reservation without a credit card at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, you cannot book or stay at Extended Stay America Select Suites – Chicago – Hanover Park without a payment card.** Here is what you need to know about the property’s policies: * **Holding/Booking the Room:** A valid major credit or debit card is required at the time of booking to secure and guarantee the reservation. * **Cash is Not Accepted:** This specific property is cashless. They accept major credit/debit cards (Visa, MasterCard, American Express, Discover, Diners Club, JCB) and do not allow cash for payment or incidental deposits. * **At Check-In:** The guest whose name is on the reservation must present a government-issued photo ID along with a physical card matching that name. The hotel requires the card to cover the room charges in advance plus an incidental security deposit hold (typically up to $100–$250). **Alternative Option:** If you do not personally have a credit card, you can have someone else pay on your behalf by requesting and submitting an official **Third-Party Credit Card Authorization Form**. This form, along with copies of the cardholder's ID and card, must be submitted to and approved by the Hanover Park location prior to your arrival.

Q: Can I pay for the deposit with a credit card at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, you can pay for the deposit with a credit card.** In fact, using a card is the standard and preferred method. Key details to keep in mind regarding their deposit policy: * **Authorization Hold:** The property typically requires a credit/debit card authorization for incidental costs/security deposit (usually up to **$250**) at check-in. * **Name & ID Match:** The credit card used for the deposit and room charges must be a valid major credit card (Visa, MasterCard, American Express, Discover) and must match the government-issued photo ID of the primary registered guest. * **Release Timeframe:** Because it is an authorization hold, the funds are not immediately charged (unless damages or extra incidental fees occur). Any unused balance is released upon check-out, though it generally takes **5 to 14 business days** to reflect back on your statement depending on your bank. * **Card-Only Policy:** This specific location is largely cashless at the front desk, meaning a valid credit card is required at check-in for payment and incidentals.

Q: Can I use JCB at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, you can use a JCB card** at Extended Stay America Select Suites - Chicago - Hanover Park. The hotel officially accepts JCB along with other major credit cards (Visa, MasterCard, American Express, Discover, and Diners Club). A few things to keep in mind when checking in: * **Identification:** You will need to present a matching, government-issued photo ID along with the credit card. * **Hold/Deposit:** A credit card is required at check-in to cover the room charges and a standard security/incidental deposit (cash is not accepted at this property). * **Network routing:** In the United States, JCB transactions are typically processed via the Discover network. If a front-desk terminal ever has trouble recognizing the card directly as JCB, having them run it through Discover will usually allow it to go through seamlessly.

Q: Can I use Visa at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, you can use Visa** at Extended Stay America Select Suites - Chicago - Hanover Park. They accept all major credit and debit cards—including **Visa**, Mastercard, American Express, and Discover—for booking, room payments, and the required incidental deposit. *Note: Be sure to bring a government-issued photo ID that matches the name on the card at check-in.*

Q: Do any rooms have a balcony or patio at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, none of the rooms at Extended Stay America Select Suites – Chicago – Hanover Park have a balcony or patio. All units are standard, interior-corridor studio suites featuring closed windows and in-room kitchenettes, without private outdoor spaces.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, Extended Stay America Select Suites - Chicago - Hanover Park does not offer resort passes or day passes.** This property is a basic extended-stay economy hotel designed for overnight and long-term lodging. It does not feature resort-style amenities such as a swimming pool, fitness center, or spa. The facilities on-site (such as guest laundry, parking, and Wi-Fi) are reserved exclusively for registered overnight guests. If you are looking for a day pass to access hotel amenities (like a pool, gym, or cabana) in the greater Chicago area, you may want to check platforms like **ResortPass** or **Dayuse**, which partner with full-service and luxury hotels that offer these options.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park accept credit card authorization forms?

A: **Yes**, Extended Stay America locations—including the **Extended Stay America Select Suites - Chicago - Hanover Park**—accept credit card authorization forms for third-party billing. If someone else (a company, organization, or family member) is paying for a guest's room or charges, the following requirements typically apply: * **Form Submission in Advance:** The cardholder must complete and submit the official **Extended Stay America Third-Party Credit Card Authorization Form** prior to the guest's check-in. * **Verification Documents:** The hotel generally requires a front-and-back copy of the credit card used, along with a copy of a matching government-issued photo ID from the cardholder to prevent fraud. * **Incidental Deposit:** While room and tax can be covered via the authorization form, the guest checking in may still be required to present their own valid ID and a personal payment method for the incidental deposit hold (up to $250) unless the form explicitly authorizes incidental coverage. **Recommendation:** Contact the Hanover Park front desk directly before arrival (at **+1 630-372-1025**) so they can provide their specific authorization form link or secure transmission instructions and confirm they have processed it ahead of check-in.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park charge a resort fee for guests?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not charge a resort fee (or destination/facility fee). As a budget, extended-stay hotel, it includes basics like self-parking and Wi-Fi for free. However, keep in mind: * **Incidental Deposit:** A refundable incidental deposit (typically up to $100–$250) is required upon check-in. * **Optional / Extra Fees:** Additional charges apply for pets, early check-in (subject to availability), dishware kits (sold separately at Select Suites properties), or extra linen/housekeeping requests.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not deliver a complimentary newspaper to guest rooms. Extended Stay America Select Suites operates as a budget, limited-service extended-stay brand. Their basic amenities focus on essential long-term conveniences—such as in-room kitchens, free Wi-Fi, and guest laundry facilities—and do not include room-delivered newspapers.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a BBQ or picnic area?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not have an on-site BBQ grill or picnic area. As part of the economy "Select Suites" tier, property amenities are minimal and focused on essentials like free Wi-Fi, on-site guest laundry, free parking, and in-room kitchens (refrigerator, stovetop, microwave). For outdoor picnics and grills, nearby public parks and forest preserves (such as Mallard Lake Forest Preserve) are a short drive away.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a bookstore on the premises or within walking distance?

A: **No.** The Extended Stay America Select Suites – Chicago – Hanover Park does not have a bookstore on the premises, nor is there a dedicated bookstore within reasonable walking distance. * **On the premises:** The hotel is a basic extended-stay property offering standard amenities (kitchenette suites, guest laundry, vending machines) and does not host retail shops or a bookstore. * **Walking distance:** The hotel is located along Lake Street (US-20) in a commercial/suburban corridor. While there are fast-food restaurants, gas stations, and a grocery store nearby, there are no independent or chain bookstores within safe or practical walking distance. If you are looking to purchase books, the closest options require driving: * **Target** (approx. 5 minutes away by car) carries a standard selection of bestsellers and popular titles. * Dedicated large bookstores such as **Barnes & Noble** (e.g., near Woodfield Mall in Schaumburg) or **Half Price Books** (in Bloomingdale/Schaumburg) are approximately a 10- to 15-minute drive away.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a gift shop or newsstand?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not have an on-site gift shop or newsstand. As a budget-oriented, extended-stay hotel, its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, coin-operated laundry facilities, and vending machines. For snacks, magazines, toiletries, and other convenience items, guests typically visit nearby retail stores like Target and Jewel-Osco, which are a short drive away.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a reservation link?

A: Yes, you can make reservations online. You can book directly through the official property page on the [Extended Stay America website](https://www.extendedstayamerica.com) (search for **"Chicago - Hanover Park"**), or through major travel booking platforms such as [Booking.com](https://www.booking.com) and Expedia.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a reward program?

A: **Yes**, the hotel participates in Extended Stay America’s brand-wide rewards program called **Extended Perks**. Unlike traditional hotel loyalty programs, **Extended Perks** is not points-based and does not use elite tiers. Instead, membership is free and provides instant benefits, including: * **Exclusive Member Rates:** Discounted pricing when booking direct through their website or phone. * **Registration Discounts:** An initial discount offer applied toward a future reservation upon sign-up. * **Stay Perks:** Complimentary early check-in and late checkout for stays of 7+ nights (subject to availability). * **Everyday Partner Discounts:** Instant savings and coupons for thousands of national and local brands, such as rental cars, retail shopping, and dining. * **Prize Drawings:** Automatic entries into monthly drawings for gift cards and other rewards. You can enroll for free on the [Extended Stay America website](https://www.extendedstayamerica.com) prior to booking to access the member rates for the Hanover Park location.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a shoe shine stand?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not have a shoe shine stand. As a budget-oriented, extended-stay hotel, its amenities are limited to essentials such as in-suite kitchens, free Wi-Fi, on-site coin-operated laundry facilities, and free parking. Upscale guest services like shoe shine stands or valet services are not offered.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a walk-in policy for accommodations?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** accepts walk-in guests for accommodations, subject to specific policies and conditions: * **Room Availability:** Walk-ins are accommodated strictly based on room availability at the time of your arrival. * **Front Desk Hours:** Unlike traditional hotels with 24-hour desks, this property operates with **limited front desk hours** (typically noon to midnight) and does not provide after-hours walk-in check-in once the desk is closed. * **Payment & ID Requirements:** * A valid, government-issued photo ID is required. * A major credit card or debit card in the primary guest's name is required for room charges and an incidental deposit (typically up to $250). Most Select Suites locations do not accept cash. * Prepayment for the stay (or for the first week, if staying on an extended weekly rate) is charged upon check-in. * **Age Requirement:** The primary guest must meet the minimum check-in age (generally 18 or 21 depending on local ordinances). **Tip:** Because front desk staffing hours can vary and rooms may sell out, it is highly recommended to call the property directly or check their availability online prior to arriving in person.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have alarm clock telephone ringers?

A: The **Extended Stay America Select Suites - Chicago - Hanover Park** does **not** list visual or amplified alarm clock telephone ringers as standard in-room amenities. Standard guest rooms are typically equipped with basic landline phones and standard clock radios. Extended Stay America hotels do maintain auxiliary aids and communication kits (such as visual notification devices, TTY, or amplified equipment) upon request for hearing-accessible accommodations, but availability varies by property. If you require an assistive telephone ringer or strobe/vibrating alarm kit during your stay, contact the property directly (or the Extended Stay America accessibility line at **1-800-804-3724**) ahead of time so they can confirm availability and have one prepared for your room.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Select Suites - Chicago - Hanover Park has a wheelchair-accessible route from the entrance/site arrival points to the registration desk, along with an accessible check-in counter.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have any sustainability initiatives?

A: The **Extended Stay America Select Suites – Chicago – Hanover Park** does **not** advertise any unique, property-specific green certifications (such as LEED) or specialized sustainability programs. Instead, any eco-friendly practices in place are primarily tied to standard operations and brand-level measures implemented across Extended Stay America properties: * **Reduced Housekeeping & Linen Services:** As an extended-stay, budget-oriented model, the hotel does not provide daily full-room cleanings by default. Housekeeping is performed on an interval basis (or upon request), which inherently cuts down on the energy, water, and detergents consumed by daily laundering and cleaning. * **Utility-Efficiency Upgrades:** Extended Stay America has historically incorporated energy- and water-saving fixtures across locations during brand refreshes, such as compact/LED energy-efficient lighting and low-flow plumbing fixtures. * **Waste Reduction Through In-Room Kitchens:** The brand highlights that in-suite kitchens reduce dependence on single-use takeout packaging and disposable food containers. * **Digital Check-Out:** Guests can opt for contactless checkout and electronic receipts rather than printed paperwork. If you require documented environmental metrics, EV charging, or third-party verified eco-certifications for your stay, you may want to contact the Hanover Park property directly, as the brand generally operates with basic, baseline hospitality standards rather than formalized corporate ESG programs.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park measure water usage per room night?

A: **No**, there is no public record or policy indicating that **Extended Stay America Select Suites – Chicago – Hanover Park** measures water usage per room night. Like most economy and midscale extended-stay hotels, this property operates under a master utility meter for the entire building rather than sub-metering individual rooms. Furthermore, Extended Stay America does not publish property-level ESG reports or public disclosures tracking water intensity per occupied room night.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer complimentary newspapers in the lobby. As part of the budget-friendly *Select Suites* tier of the Extended Stay America brand, the hotel operates with minimal lobby amenities and limited front desk hours, focusing instead on self-catering, extended-stay essentials such as in-room kitchenettes, free Wi-Fi, and on-site guest laundry.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The **Extended Stay America Select Suites – Chicago – Hanover Park** features accessible guest bathrooms equipped with **raised / wheelchair-height toilets** (along with grab bars) in its mobility-accessible rooms. When booking, make sure to select an accessible room type (e.g., *Mobility Accessible* studio or suite), and it is always a good practice to contact the front desk directly to confirm your specific room assignment and accessibility requirements prior to check-in.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer complimentary coffee in lobby?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does **not** offer complimentary coffee in the lobby. Unlike the standard *Extended Stay America Suites* and *Premier Suites* brands—which provide free grab-and-go morning coffee and breakfast—the **Select Suites** tier is an economy, value-focused brand designed for longer stays. As a result, it does not include complimentary breakfast or a lobby coffee station. Guests typically make use of their suite's in-room kitchen (stovetop, microwave, and full-sized refrigerator) to prepare coffee and meals.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer complimentary long distance calls?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer complimentary long-distance calls. According to Extended Stay America's policy, in-room phone calls to outside numbers (other than 911, the front desk, or another guest room) incur a fee, typically around **$1.00 per call** plus applicable taxes.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer free internet access for guests?

A: Yes, Extended Stay America Select Suites - Chicago - Hanover Park offers free Wi-Fi.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer non-smoking public areas?

A: Yes, Extended Stay America Select Suites - Chicago - Hanover Park is a non-smoking property.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park participate in any green programs?

A: The **Extended Stay America Select Suites – Chicago – Hanover Park** does **not** advertise participation in any formal third-party green certification or eco-label programs (such as LEED, Green Key Global, TripAdvisor GreenLeaders, or Green Seal). However, the property operates under **Extended Stay America’s general brand-wide operational practices**, which incorporate some resource-saving measures: * **Reduced Laundry & Linen Service:** Because it is an economy extended-stay property, full housekeeping is provided on an infrequent schedule (typically bi-weekly or weekly for longer stays), reducing daily water, detergent, and energy consumption compared to traditional daily-turnover hotels. * **Brand-Level Efficiency Updates:** Extended Stay America properties incorporate energy-efficient lighting (such as LEDs) and low-flow water fixtures implemented during brand-wide renovation cycles. * **In-Room Kitchens:** The chain promotes self-catering via in-room kitchenettes as a way for guests to reduce single-use food packaging, takeout waste, and food waste. Extended Stay America does not publicly participate in major carbon-accounting initiatives (like the Science Based Targets initiative). If specific environmental accommodations are needed (such as on-site EV charging, composting, or verified green certifications), contacting the Hanover Park front desk directly is recommended, as economy extended-stay properties generally offer only baseline sustainability features.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide meeting space for guests?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not provide meeting rooms or event space for guests. As a budget-oriented, extended-stay property, its amenities are focused on long-term residential essentials, such as in-suite kitchens, workspaces, guest laundry facilities, and free Wi-Fi. Guests needing conference or meeting facilities will need to look at nearby full-service hotels or external meeting venues in the Hanover Park and Schaumburg areas.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide transportation arrangements?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not provide airport shuttles or local transportation arrangements. Guests are responsible for their own transportation via personal/rental vehicles, taxis, or rideshare services (such as Uber and Lyft). The property does, however, offer **free on-site self-parking** for guests traveling by car.

Q: Has Extended Stay America Select Suites - Chicago - Hanover Park received any official cleanliness or sanitation certification?

A: **No**, there is no record of the **Extended Stay America Select Suites – Chicago – Hanover Park** holding any independent, third-party cleanliness or sanitation certification (such as GBAC STAR, Ecolab Science Certified, or Sharecare Health Security VERIFIED). Like all properties under the Extended Stay America brand, the hotel is subject to internal corporate cleaning protocols (such as their brand-wide 10-point room cleaning inspection and partnership with Procter & Gamble Professional for hospital-grade disinfectants), as well as routine local municipal and health department safety inspections. However, these are internal standards and standard regulatory requirements rather than formal, specialized cleanliness certifications.

Q: How can I modify or cancel my reservation at Extended Stay America Select Suites - Chicago - Hanover Park?

A: How you modify or cancel your reservation depends on how you originally booked it: --- ### 1. If You Booked Directly with Extended Stay America (Website, App, or Phone) * **Online / Mobile App:** 1. Visit the [Extended Stay America website](https://www.extendedstayamerica.com) or open the app. 2. Go to **Manage Reservation / Modify Reservation** in the menu. 3. Enter your **Confirmation Number** and **Last Name** (or sign in to your Extended Perks account). 4. Follow the prompts to change dates, update guest details, or cancel your stay. * **By Phone:** * **Call the Hanover Park property directly:** **(630) 893-4823** * **Extended Stay America Central Reservations:** **1-800-804-3724** or **1-855-765-3618** --- ### 2. If You Booked Through a Third Party (Expedia, Booking.com, Priceline, etc.) * Hotels cannot modify or cancel third-party bookings directly. * You must log in to the third-party website/app where you made the booking (or contact their customer support) to make any changes or request a cancellation. --- ### Important Policy & Deadline Details * **Standard / Flexible Rates:** Cancellations are generally allowed without penalty if completed **by 6:00 p.m. local hotel time on the day of arrival**. Cancelling after this cut-off (or failing to show up) will result in a fee equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates typically can only be cancelled within **24 hours of the original booking**. Cancelling later forfeits the entire advance payment. * **Extended Plus Program (EPP):** Cancelling after 24 hours of booking forfeits a deposit typically equal to three nights' stay plus tax. *(Always check the specific cancellation rules listed on your booking confirmation email, as policies can vary depending on promotional codes or special group blocks.)*

Q: How often does housekeeping come at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Housekeeping at **Extended Stay America Select Suites – Chicago – Hanover Park** operates on an extended-stay schedule based on the length of your stay: * **Stays of 1 to 7 nights:** Routine full housekeeping is **not provided**. * **Stays of 8 or more nights (long-term stays):** One complimentary full-service cleaning is provided **once every two weeks (every 14 days)**. ### What is included in the full service? When scheduled, full housekeeping includes dusting, vacuuming, changing bed linens and towels, emptying the trash, cleaning the bathroom and kitchenette, and replenishing basic toiletries (soap and toilet paper). ### Fresh linens & extra cleanings * **Towel & Linen Exchange:** Fresh towels and sheets can be exchanged at the front desk. *(Note: At Select Suites properties, mid-stay exchanges between scheduled cleanings may incur a small fee).* * **More frequent service:** Daily cleanings or additional refresh/full-service cleanings are available upon request for an extra charge.

Q: Is a credit card required to secure my rate at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, a valid credit card is required to secure your reservation and rate** at Extended Stay America Select Suites – Chicago – Hanover Park. Key details regarding their payment and reservation policies include: * **Securing the Booking:** A valid credit card must be placed on file to guarantee the booking and lock in the quoted rate. Depending on the rate type chosen (e.g., standard flexible vs. Advance Purchase non-refundable), it will either be pre-authorized/used as a guarantee or charged immediately for the stay. * **At Check-In:** You must present a matching government-issued photo ID and credit card upon arrival. This property is **cashless** for room payments. * **Security Deposit:** An incidental/security authorization deposit (typically up to **$250**) will be held on the card at check-in and released after check-out, provided there are no damages or incidental charges.

Q: Is a voltage converter available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, voltage converters (or plug adapters) are not provided as a standard amenity in rooms or by the front desk at **Extended Stay America Select Suites – Chicago – Hanover Park**. Because *Select Suites* is Extended Stay America's budget-focused, self-service tier, in-room amenities are kept to essential basics. Outlets in the rooms supply standard US electrical power (**120V, 60Hz, Type A/B plugs**). If you are traveling with appliances or electronics that only support foreign voltages (e.g., 220V–240V) or non-US plugs, you will need to bring your own plug adapter and step-up/step-down voltage converter. Most modern laptops and smartphone chargers are dual-voltage (100–240V) and only need a basic plug shape adapter, but high-wattage devices like hair dryers or straighteners will require a true voltage converter.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, adjustable-height hand-held shower wands are **not standard** in regular rooms, which typically feature fixed shower/tub combos. However, they are generally provided in the property's designated **ADA-accessible/mobility-accessible suites** (which include accessible bathing controls, grab bars, and hand-held shower fixtures or roll-in/tub configurations). Because exact bathroom hardware can vary depending on whether the accessible room features an accessible tub versus a roll-in shower, it is strongly recommended to: 1. Specifically reserve a **Mobility Accessible Suite**. 2. Contact the front desk directly at **(630) 289-5020** prior to arrival to confirm that the assigned room is equipped with an adjustable handheld wand.

Q: Is direct billing available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, direct billing is available, but it requires prior corporate approval and cannot be set up at the front desk upon check-in.** Key details on how direct billing works for this property: 1. **Corporate / Business Accounts Only:** Extended Stay America offers a **Direct Bill Program** (via their corporate travel program, *Client Connect*) for businesses, government groups, project crews, and extended-stay corporate travelers. Under this setup, room and tax charges are billed directly to a company account or consolidated line of credit rather than charged to an employee's card. 2. **Approval Must Be Set Up in Advance:** A company must apply, establish a credit agreement, and receive authorization from Extended Stay America's corporate/sales team before the guest arrives. 3. **Standard Individual Policy:** Standard or individual retail reservations require payment in advance (credit card, debit card, or approved advance payment methods) upon check-in. If your organization needs to set up direct billing for a stay at the Hanover Park location, you will need to contact **Extended Stay America Corporate Sales / Client Connect** or reach out to the hotel’s management directly prior to arrival to submit a direct billing credit application.

Q: Is express check-out available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, formal express check-out is not listed as an available amenity** at the Extended Stay America Select Suites - Chicago - Hanover Park. Standard procedures and details regarding departure at this property include: * **Front Desk Check-Out:** Guests are generally required to check out directly with the front desk to settle any incidentals and return physical room keys. * **Limited Front Desk Hours:** The property operates with limited desk hours (typically daily from noon to midnight). * **Early Departures:** If you need to depart before the front desk opens or require an early drop-off, the property typically provides a key-drop box in the lobby. However, you should coordinate with the front desk staff in advance during their operational hours to ensure your final bill is processed to your card on file without issue.

Q: Is grocery shopping service available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer an in-house grocery shopping or delivery service. However, you have a couple of easy alternatives for groceries during your stay: * **Third-Party Delivery:** You can order groceries directly to the hotel using third-party apps like Instacart, DoorDash, Uber Eats, or Walmart Delivery. (Additionally, the chain partners with Grubhub for prepared food and convenience delivery). You will generally just need to meet the driver in the lobby to retrieve your delivery. * **Nearby Grocery Stores:** The property is located close to several retail and grocery options, including **Jewel-Osco** and **Target**, both just a short drive away.

Q: Is group pricing available online at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, instant group pricing is not available directly through the standard online booking engine.** Like other locations across the brand, **Extended Stay America Select Suites - Chicago - Hanover Park** requires group bookings (typically 5 to 10+ rooms) to be handled through an inquiry process rather than immediate online checkout: * **Online Inquiry Form:** You can submit a group rate request form online via the [Extended Stay America Group Travel](https://www.extendedstayamerica.com) portal to connect with a sales representative. * **By Phone:** You can reach the Extended Stay America group sales desk directly at **1-877-701-3383** to request a customized quote for blocks of rooms. * **Direct Hotel Contact:** You can also contact the Hanover Park property directly to speak with on-site management about group room blocks and rates.

Q: Is smoking allowed at Extended Stay America Select Suites - Chicago - Hanover Park?

A: No, Extended Stay America Select Suites - Chicago - Hanover Park is a non-smoking property.

Q: Is the free internet access at Extended Stay America Select Suites - Chicago - Hanover Park secure for online banking or transactions?

A: **No, the free Wi-Fi at Extended Stay America Select Suites – Chicago – Hanover Park should not be considered inherently secure for online banking or sensitive transactions on its own.** Like almost all standard hotel internet services, it operates as an **unencrypted, shared public network** accessed via an open captive portal. Because hundreds of guests and visitors share the same local network, public Wi-Fi carries inherent risks: * **Eavesdropping / Packet Sniffing:** Other users on the same local network could attempt to intercept unprotected traffic. * **Man-in-the-Middle (MitM) Attacks:** Bad actors can set up rogue access points (“evil twins”) mimicking the hotel’s network name to intercept credentials and personal information. * **Malicious Network Equipment:** Hotel networks are rarely monitored with enterprise-grade threat prevention against compromised client devices. --- ### How to Safely Transact if You Must Use the Internet There If you need to check bank balances or submit financial transactions during your stay, follow these precautions: 1. **Use Your Cellular Data / Mobile Hotspot (Best Option):** * Turn off Wi-Fi and use your smartphone's 4G/5G connection or cellular hotspot. Cellular networks are significantly more difficult for local attackers to tamper with. 2. **Use a Reputable VPN (Virtual Private Network):** * If you have to use the hotel Wi-Fi, turn on an encrypted VPN service *before* logging into your banking apps or opening financial websites. A VPN encrypts your entire internet tunnel, preventing anyone on the local hotel network from seeing your data. 3. **Verify HTTPS and SSL Certificates:** * Ensure your browser shows the lock icon (`https://`) next to your bank’s URL. If you see any browser warning indicating an invalid certificate or insecure connection, **disconnect immediately**. 4. **Use Official Apps with MFA:** * Banking mobile apps generally enforce strict certificate pinning (making them harder to spoof than open web browsers) and support two-factor authentication (2FA).

Q: Is the free internet at Extended Stay America Select Suites - Chicago - Hanover Park limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Select Suites - Chicago - Hanover Park** is **available 24/7**. It is provided as a standard amenity in every guest suite and throughout the property with no hourly limits or time curfews on your connection. *(Note: While the standard internet is completely free around the clock, faster "enhanced" bandwidth for heavy streaming or gaming is available for an optional extra charge. Additionally, while the Wi-Fi itself runs 24/7, the front desk operates on limited hours, so you will want to get the access credentials during check-in.)*

Q: Is the front desk open 24 hours at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the front desk at Extended Stay America Select Suites - Chicago - Hanover Park is **not open 24 hours**. The property operates with **limited front desk hours**, typically open daily from **12:00 PM (noon) to midnight**. Check-in is generally allowed until midnight, and after-hours check-in is not automatically accommodated. If you anticipate arriving late at night or early in the morning, it is recommended to contact the hotel directly ahead of time to make necessary arrangements.

Q: Is there 24-hour security staff on-site at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there is no 24-hour security staff on-site** at the Extended Stay America Select Suites - Chicago - Hanover Park. As a budget, extended-stay property in the *Select Suites* tier: * It operates with **limited front desk and staffing hours** (typically closing by midnight) rather than maintaining 24/7 on-site personnel. * Dedicated security personnel are not an advertised or standard feature of the property. * After-hours building safety relies primarily on standard hotel measures (such as electronic keycard-restricted exterior doors and property surveillance cameras). If you have specific safety requirements or will be arriving late, it is recommended to contact the property directly prior to arrival to confirm current after-hours access procedures.

Q: Is there a convenience or sundry store at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there is not a dedicated convenience or sundry store on-site** at the Extended Stay America Select Suites – Chicago – Hanover Park. The property operates as a budget extended-stay hotel with minimal retail services: * **On-site options:** The hotel provides basic **vending machines** in the building for quick snacks and beverages, and limited essentials like cooking/dining utensil packs are available for purchase directly at the front desk. * **Nearby shopping:** For groceries, sundries, and personal essentials, guests typically head to nearby retailers located a short drive away along Barrington Road and Lake Street, including **Target**, **Jewel-Osco**, and local gas station/convenience stores.

Q: Is there a hairdresser at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no hairdresser or hair salon on-site at Extended Stay America Select Suites - Chicago - Hanover Park. As a budget, extended-stay hotel, its on-site amenities are limited to essential accommodations such as in-room kitchens, guest laundry facilities, and free parking. However, there are multiple independent hair salons, barbershops, and beauty studios located a short drive away in Hanover Park and the neighboring towns of Roselle and Bloomingdale.

Q: Is there a nightly refresh service available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there is no automatic nightly refresh service** included at Extended Stay America Select Suites - Chicago - Hanover Park. However, you have options depending on your needs: * **On-Demand Purchase:** You can request and purchase an optional **Refresh Service** (typically $5 per service), which includes replacing soiled towels, emptying the trash, making the bed with existing linens, and replenishing soap and toilet paper as needed. Full-service cleanings are also available for purchase ($10 per cleaning). * **Standard Policy:** Housekeeping is provided on an extended-stay schedule rather than daily. Stays of 1–7 nights do not include scheduled housekeeping, while stays of 8 or more nights receive one full-service cleaning every two weeks. * **Linens & Towels:** If you just need fresh towels or sheets, you can exchange them at the front desk (a small fee applies at Select Suites locations).

Q: Is there an accessible main entrance to the Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, there is an accessible main entrance** at the Extended Stay America Select Suites – Chicago – Hanover Park. According to the hotel's property accessibility specifications, the entrance features: * **Level landings and step-free access** leading into the building. * **Adequate door width** to accommodate wheelchair users. * **Accessible pedestrian paths** with curb cuts leading from designated accessible parking spots (standard and van-accessible) directly to the entrance. * An **accessible registration counter** located just inside the lobby.

Q: Is there an accessible route to guest room at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes**, there is an accessible route to guest rooms at **Extended Stay America Select Suites - Chicago - Hanover Park**. The property provides ADA-compliant accessibility features, including: * **Accessible paths of travel:** Curb cuts and level pedestrian paths leading from arrival/parking areas into the hotel entrance. * **Interior accessibility:** Wide doorways, level landings, and an elevator/lift to reach guest room floors. * **Mobility-accessible rooms:** Dedicated ADA guest rooms (such as queen or king mobility-accessible suites) featuring accessible clearances, doorways, and roll-in showers or tubs with grab bars. If you have specific room placement requests or requirements (such as ground-floor placement or bed frame removal), it is recommended to contact the property directly at **(630) 213-8526** or Extended Stay America guest support ahead of arrival.

Q: Is there an ice machine at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, the **Extended Stay America Select Suites - Chicago - Hanover Park** has an on-site ice machine on the property. Additionally, because each guest room is equipped with a kitchenette that includes a full-sized refrigerator with a freezer compartment, guests also have the option to make and store ice in their rooms.

Q: What are Extended Stay America Select Suites - Chicago - Hanover Park security procedures?

A: The **Extended Stay America Select Suites – Chicago – Hanover Park** (located at 1075 Lake St., Hanover Park, IL) adheres to the safety, guest security, and operational standards of the Extended Stay America brand: ### 1. Check-In & Identity Verification * **Government ID & Payment Policy:** Guests are required to present a valid, government-issued photo ID along with a matching, valid credit card upon check-in. Cash payments are generally not accepted at check-in. * **Limited Front Desk Hours & Late Arrivals:** The property operates with limited front desk hours (desk staffing does not operate 24 hours continuously). Check-in cut-offs apply overnight (typically closing around 2:00 AM until morning); late-night arrivals require prior coordination to ensure building and key access. * **Package/Mail Security:** Incoming deliveries or packages sent to the hotel require matching identification at the front desk before retrieval. ### 2. Physical & Building Security * **Keycard Access:** Electronic keycard locks are used for guest room entries and exterior hotel access doors during off-hours. * **CCTV Surveillance:** Closed-circuit security cameras monitor shared public areas, including main entrances, hallways/corridors, elevator landings, and the exterior parking lot. * **Safe-Deposit Services:** The hotel provides safe-deposit box options at the front desk (or in-room safes depending on room type) for securing valuables during extended stays. ### 3. Room & Property Safety Standards * **Non-Smoking & Sensor Monitoring:** The hotel is a strictly non-smoking facility. Properties deploy smoke detection/sensors to maintain air quality and fire safety, with strict damage fees (up to $250) assessed for smoking violations. * **Emergency Response:** In-room landlines have direct, free access to local emergency services (911). * **Staff Access & Housekeeping Control:** Because this is an extended-stay tier, housekeeping operates on a bi-weekly (14-day) or request-based schedule, limiting unnecessary third-party entries into guest rooms while maintaining cleanliness and emergency inspection access. *For urgent inquiries regarding late arrivals, specific parking surveillance, or security concerns, contact the property directly at **(630) 289-4400**.*

Q: What are the extra person charges at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Under Extended Stay America’s standard guest policies, the charges and rules for extra persons are: * **Additional Adults:** There is an extra person charge of **$5.00 per adult, per night** when adding guests beyond the standard single-occupancy baseline (up to the maximum allowable room limit). * **Children:** Children **17 years of age and under stay free** when sharing a room with an adult and using existing bedding. * **Maximum Occupancy & Bedding:** Suites accommodate a maximum of **2 to 4 guests**, depending strictly on the room type (e.g., 1 King vs. 2 Double beds). Rollaway beds or cribs are not provided. *(Note: The extra adult fee is typically automatically calculated into the nightly rate during booking when entering the exact number of adult guests into the reservation system.)*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The **Extended Stay America Select Suites – Chicago – Hanover Park** follows the brand-wide cleanliness and hygiene initiative known as **STAYconfident**. Key protocols and standards implemented across the property include: * **Hospital-Grade & Trusted Disinfectants:** The hotel partners with commercial cleaning suppliers (such as P&G Professional) to clean and sanitize guest suites and common areas using products like Spic and Span, Comet, and Microban. * **10-Point Room Cleaning & Pre-Check-in Inspection:** Guest rooms undergo a standardized 10-point cleaning process focusing on high-touch surfaces (door handles, remotes, switches, faucets, and kitchen surfaces). Rooms are inspected and approved by management prior to guest check-in. * **Flexible & Contactless Housekeeping:** In line with extended-stay options, guests have control over when and how their rooms are serviced. Contactless linen and towel exchanges are available at the front desk so guests can receive fresh items without staff needing to enter the room. * **Frequent Public Area Sanitization:** Enhanced cleaning schedules are implemented for high-traffic and shared spaces, including the lobby, elevators, hallways, and on-site laundry facilities. * **Contactless Check-Out:** Express, low-contact checkout procedures (including emailed receipts) are available for guest convenience and health safety.

Q: What is the cancellation policy at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The cancellation policy at **Extended Stay America Select Suites – Chicago – Hanover Park** depends on the specific rate or package booked: * **Standard / Flexible Rates:** You can cancel free of charge if done prior to the deadline—typically **by 6:00 PM local hotel time on the scheduled day of arrival** (or within 24 to 48 hours prior to check-in, as indicated during booking). Cancelling after this deadline or failing to check in (no-show) incurs a fee usually equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These bookings are non-refundable and generally cannot be modified or canceled once booked, except within 24 hours of making the initial reservation. Cancelling after that 24-hour window forfeits the full prepaid amount. * **Extended Plus Program (EPP) / Long-Term Rates:** Cancellations made more than 24 hours after booking forfeit the required deposit (typically equal to 3 nights' room rate plus tax). * **Third-Party Bookings (Expedia, Booking.com, etc.):** If booked through an online travel agency, the reservation is governed by that agency’s specific cancellation terms and must be cancelled directly through their platform. *Tip:* Always check the exact cancellation deadline printed on your booking confirmation email, as special event dates or promotional rate terms can alter standard cancellation windows.

Q: What is the deposit required to book a room at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**, deposit policies depend on whether you are referring to the advance booking deposit or the on-site security/incidental deposit: ### 1. Booking / Prepayment Deposit * **Standard / Flexible Rates:** Generally do **not** require an upfront cash deposit at the time of booking, but a valid credit card must be placed on file to guarantee the reservation. * **Prepaid / Non-Refundable Rates:** Require full prepayment at booking. * **Extended Plus Program (EPP):** Extended-stay discounted plans usually require a non-refundable deposit equal to **3 nights’ room rate plus tax**. --- ### 2. Check-In / Incidental Security Deposit * **Amount:** Extended Stay America properties require a refundable incidental/security deposit of **up to $250** per room at check-in. * **Payment Method:** Must be authorized on a valid credit card or debit card under the primary guest’s name (cash is generally not accepted for check-in). * **Refund Timeline:** Provided there is no damage, smoking, or unpaid incidental charges, the authorization hold is typically released within **5 to 14 business days** after checkout, depending on your bank's processing policies. *(Note: Exact hold amounts can occasionally fluctuate based on length of stay. If you need the exact dollar figure for your specific dates, contact the Hanover Park front desk directly at +1 630-837-8885).*

Q: What is the guest services phone number at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The guest services / front desk phone number for **Extended Stay America Select Suites - Chicago - Hanover Park** is **(630) 893-4823** (or **1-630-893-4823**).

Q: What is the main phone area code at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The main phone area code for the Extended Stay America Select Suites - Chicago - Hanover Park (phone number: 630-893-4823) is **630**.

Q: What is the policy on incidental charges at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The incidental charge and deposit policy for **Extended Stay America Select Suites – Chicago – Hanover Park** includes the following key terms: * **Deposit Amount:** At check-in, guests may be required to place an initial incidental security deposit of **up to $250**. * **Payment Method:** A valid government-issued photo ID and a valid credit card matching the reservation are required upon check-in. The property operates on a card-only basis and **does not accept cash** for check-in. * **Release / Refund Timeline:** * The unused hold or balance is released following checkout and room inspection. * For credit and debit card pre-authorizations, the hold typically drops or is returned within **5 to 14 business days**, depending on the issuing bank or financial institution. * **Potential Incidental Deductions:** The hold covers potential damages, smoking violations in non-smoking rooms, unpaid pet fees, or requested daily housekeeping services.

Q: What is the procedure for after-hours check-in at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, the front desk operates on **limited hours** rather than standard 24/7 staffing. Typically, front desk hours at Select Suites properties run until 10:00 PM on weekdays and may close earlier (or by 10:00 PM) on weekends. Because the hotel has limited office hours, you must use the following procedure for late or after-hours check-in: ### 1. Notify the Property in Advance (Crucial) * Extended Stay America requires guests planning to arrive late (officially anytime after **6:00 PM**) to contact the property beforehand. * Call the front desk directly at **+1 (630) 893-4823** on the day of arrival to confirm: * Your estimated arrival time. * That your reservation is guaranteed with a valid credit card (unconfirmed reservations may be released or marked as a no-show). * Whether you need to complete a remote payment authorization or ID verification before the desk closes. ### 2. Arriving After the Front Desk Closes * **Exterior Doors:** The main entrance doors lock automatically once desk hours end for guest security. * **Lobby / Vestibule Call Box:** In the front entryway or vestibule, there is a dedicated wall-mounted phone or call box directly connected to an on-call manager or overnight remote support. * **Contacting the Agent:** Pick up the phone (or press the ring button) to speak with overnight staff. Have your name, confirmation number, and government-issued photo ID ready. ### 3. Key Retrieval * Depending on current property protocol, the on-duty staff member will either: * Come to the desk directly to complete your check-in and hand you your keycard, or * Verify your identity remotely, buzz you into the lobby, and direct you to a secure lockbox/key dispenser to collect your room packet. --- *Tip:* Because booking platforms note that after-hours check-in without prior notice is generally not permitted, **calling the hotel ahead of time (+1 630-893-4823) is essential** to prevent being locked out or having your room canceled as a no-show.

Q: What is the wifi bandwidth at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Like most Extended Stay America properties, **Extended Stay America Select Suites - Chicago - Hanover Park** does not publicly advertise a single fixed bandwidth rating, as speeds vary based on tiered access and network traffic: * **Free Standard Wi-Fi:** Complimentary for all guests. Across Extended Stay America locations, this tier is throttled for baseline use—typically delivering between **1 Mbps to 5 Mbps** per device, designed mainly for web browsing, emails, and messaging. * **Enhanced High-Speed Wi-Fi (Paid Upgrade):** Extended Stay America offers a paid tier upgrade upon logging into the captive portal, which promises **up to 4× faster speeds** (generally reaching around **10 Mbps to 20+ Mbps**) to better handle video calls and streaming. If you need a guaranteed minimum speed for remote work, gaming, or high-definition streaming, it is recommended to contact the Hanover Park front desk directly at **(630) 289-4080** or carry a personal mobile hotspot as a backup.

Q: When is check-out at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Check-out at **Extended Stay America Select Suites - Chicago - Hanover Park** is at **11:00 AM**.

Q: Which amenities does Extended Stay America Select Suites - Chicago - Hanover Park offer?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** is geared toward extended-stay and budget-conscious travelers, offering the following core amenities and features: ### **In-Room Amenities** * **In-Room Kitchens:** Every suite includes a full-size refrigerator, stovetop, microwave, and sink. *(Note: Cookware and dish/dining sets are not pre-stocked in "Select Suites" rooms but are available for purchase at the front desk.)* * **Free Wi-Fi:** High-speed internet access in all guest rooms. * **Entertainment:** Flat-screen TV with premium cable channels. * **Workspace:** Desk/work area suitable for laptops. * **Climate Control:** Individual air conditioning and heating. * **Telephone & Voicemail:** In-room phone with personalized voicemail. * **All Non-Smoking Suites:** 100% smoke-free property. ### **Property & Hotel Amenities** * **Self-Service Laundry:** On-site, coin-operated guest laundry facilities. * **Parking:** Free on-site self-parking. * **Pet-Friendly Accommodations:** Pets are welcome (additional fees and pet policies apply). * **Accessibility:** Wheelchair-accessible rooms and elevator access. * **Front Desk:** Limited front desk hours (typical for Select Suites locations). *(Note: Unlike some standard Extended Stay America locations, "Select Suites" properties generally do not offer complimentary daily breakfast or an on-site swimming pool/fitness center.)*

Amenities (Room)

Q: Are bathrobes and slippers provided at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, bathrobes and slippers are not provided at Extended Stay America Select Suites - Chicago - Hanover Park. As a budget, extended-stay hotel, the property supplies basic essentials such as standard bath towels, bed linens, and complimentary toiletries (like soap), but does not offer luxury amenities like robes or slippers. Guests are advised to pack their own if needed.

Q: Are dishwashers available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, dishwashers are not available** in the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park. While the rooms feature in-suite kitchens, they only include: * A full-size refrigerator * A stovetop * A microwave * A sink and cabinetry/counter space Dishes must be washed by hand at the kitchen sink. *(Note: In the Select Suites brand tier, cookware and dinnerware packs are available for purchase/request rather than pre-stocked in the rooms).*

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, pay-per-view movies are not available on the in-room TVs at Extended Stay America Select Suites - Chicago - Hanover Park. The guest rooms feature flat-screen TVs equipped with standard local and premium cable channels (such as Showtime, sports, and news networks), but they do not provide an on-demand pay-per-view movie system. Guests typically rely on the hotel's free Wi-Fi to stream movies on their personal devices or bring their own streaming adapters.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, pots, pans, and serving dishes are not pre-stocked in the rooms.** While every suite at Extended Stay America Select Suites – Chicago – Hanover Park includes major kitchen appliances (a stovetop, microwave, and full-size refrigerator), **Select Suites** properties do not provide kitchenware in the rooms. Instead, you have the following options: * **Purchase at the front desk:** You can buy a **Cooking Pack** (which typically includes basic cookware like a sauce pan, skillet, and cooking utensils) and a **Dining Pack** (plates, bowls, cutlery, and cups) directly from the front desk upon check-in for an additional fee. * **Bring your own:** Many extended-stay guests choose to bring their own cookware, dishes, and utensils to avoid extra charges.

Q: Are sofa beds available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, but only in select room categories.** At Extended Stay America Select Suites – Chicago – Hanover Park: * **Available:** The **1-Bedroom Suite (1 King Bed, Sofa Sleeper)** includes a pull-out sleeper sofa. * **Not Available:** Standard studio rooms (such as the Studio King, Studio Queen, or Studio 2 Full/Double Beds) do not include a sofa bed. Additionally, the hotel does not provide rollaway or extra beds. If you require a sofa bed, be sure to specifically reserve the **1-Bedroom Suite** when booking.

Q: Are there smart room controls for lighting or temperature at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the Extended Stay America Select Suites – Chicago – Hanover Park does not feature smart room controls for lighting or temperature. As a budget, extended-stay property focused on basic essentials, the suites are equipped with standard, manual fixtures—typically standard wall/lamp light switches and individual in-room PTAC (Packaged Terminal Air Conditioner) units or manual wall thermostats. It does not offer smart automation, app-based controls, or integrated tablet systems.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have a microwave?

A: Yes, guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have a microwave.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have a mini fridge?

A: Yes, but they actually offer something larger: instead of just a compact mini fridge, guest rooms at the **Extended Stay America Select Suites - Chicago - Hanover Park** include a **full-size refrigerator** as part of the in-room kitchen (which also comes with a stovetop and microwave).

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have a toaster oven?

A: **No**, guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park do not come with a toaster oven. The in-room kitchen amenities at this location include: * A full-size refrigerator * A stovetop (two-burner) * A microwave *(Note: Cookware and dishware packs are generally available for purchase/request at the front desk rather than pre-stocked in the rooms).*

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have a water purification system for the room?

A: **No**, the guest rooms at Extended Stay America Select Suites – Chicago – Hanover Park do not include an in-room water purification or filtration system. The suites feature standard kitchens equipped with a full-size refrigerator, stovetop, microwave, and sink connected to the standard municipal tap water supply. If you prefer purified or filtered water during your stay, you will need to bring your own filter (such as a pitcher filter) or purchase bottled water.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have conventional ovens?

A: **No**, the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park do not have conventional ovens. The in-room kitchen amenities at this property include: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator** *(Note: Under the "Select Suites" tier, cookware and dining kits are not automatically provided in the room and are available for purchase or upon request at the front desk).*

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are generally not stocked inside the guest rooms.** At the **Extended Stay America Select Suites** brand tier: * **In the room:** You will have kitchen appliances (stovetop, full-size refrigerator, microwave, and sink), but cookware, dishes, dish soap, and sponges are not pre-stocked in the room. * **At the front desk:** Unlike standard Extended Stay America or Premier Suites—where kitchen supplies are lent for free—the *Select Suites* tier operates on an economy model. Dishes, cookware, and associated kitchen items are typically provided only as purchase/rental kits or available upon request at the front desk for an additional fee. * **Recommendation:** If you plan on doing dishes in your room, it is best to pack or locally purchase a small travel bottle of dish soap and a sponge, or check with the front desk at check-in to see what supplies or kits they have available to buy.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have eating utensils?

A: **No, eating utensils are not automatically provided inside the guest rooms.** While the rooms feature kitchens equipped with a full-size refrigerator, stovetop, and microwave, tableware and utensils are handled differently across the chain's brands: * At **Extended Stay America Select Suites** properties (including the Hanover Park location), dishes, silverware, and cookware are **not included for free** in the rooms. * Guests can purchase a **Dining Pack / Dishware Kit** (which includes eating utensils, plates, bowls, and cups) or a **Cooking Pack** at the front desk for an additional fee. * Alternatively, guests are welcome to bring their own disposable or personal cutlery and cookware.

Q: Do guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have toasters?

A: **No, guest rooms do not come standard with a toaster.** At **Extended Stay America Select Suites – Chicago – Hanover Park**, the in-room kitchens are equipped with standard major appliances: * A full-size refrigerator * A stovetop (two-burner) * A microwave Because the *Select Suites* tier is designed as an economy, extended-stay brand, smaller appliances (such as toasters and coffee makers) and cookware are not pre-stocked in the rooms. Depending on current inventory, you may be able to request or borrow small appliances like a toaster from the front desk, but availability is limited and not guaranteed. If you need a toaster regularly during your stay, you may want to contact the property directly prior to arrival or plan to bring your own.

Q: Do the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have phones with voicemail?

A: **Yes.** The guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park feature in-room telephones equipped with personalized voicemail. *(Note: While calls to 911, the front desk, and other guest rooms are typically free, a per-call fee generally applies for outside local and toll-free calls).*

Q: Do the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park have wifi?

A: Yes, our guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park offer free Wi-Fi.

Q: Do the rooms at Extended Stay America Select Suites - Chicago - Hanover Park have desk chairs?

A: **Yes**, the rooms include a desk and a chair for the workspace. However, keep in mind: * Extended Stay America properties (especially the economy-focused **Select Suites** brand) typically furnish rooms with a **standard stationary side chair** or **basic dining/task chair**, rather than an ergonomic, rolling office chair. * If you require a specific type of ergonomic seating for prolonged remote work, it is best to contact the hotel directly to confirm what chair style is currently in the specific room type you plan to book.

Q: Do the rooms include microwaves at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, the rooms at Extended Stay America Select Suites - Chicago - Hanover Park include microwaves.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have a Hinoki tub?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not have a Hinoki tub. It is an economy extended-stay hotel, and its guest bathrooms feature standard commercial shower/tub combinations or walk-in showers rather than specialty or luxury Japanese wooden soaking tubs.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have bathtubs with spray jets?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not have bathtubs with spray jets (whirlpool or jetted tubs). As an economy, extended-stay hotel, guest accommodations feature standard private bathrooms equipped with conventional shower/tub combinations.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer a wet bar in the room?

A: **No**, the property does not feature a dedicated wet bar. Instead, all suites at **Extended Stay America Select Suites – Chicago – Hanover Park** come with a **full kitchen** that includes a full-size refrigerator/freezer, stovetop, microwave, and sink, which can serve the functional purpose of a wet bar for preparing drinks.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer bottled water in the room as a complimentary service?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not offer complimentary bottled water in guest rooms. Because the "Select Suites" tier operates as an economy, extended-stay property focusing on basic self-catering essentials, standard room amenities are minimal. Rooms feature kitchenettes with full-sized refrigerators and stovetops, but drinking water/beverages are not provided free of charge. Guests typically purchase bottled water from on-site vending machines or nearby grocery and convenience stores.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer in-room coffee/tea maker?

A: **No, rooms at Extended Stay America Select Suites – Chicago – Hanover Park do not come equipped with an in-room coffee or tea maker.** As part of the budget-tier *Select Suites* brand, the suites include a kitchen with a full-size refrigerator, stovetop, and microwave, but standard small appliances, cookware, and coffee makers are not provided in the room. Guests who need coffee will typically need to bring their own coffee maker or purchase coffee from nearby establishments.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer outdoor space in the rooms?

A: **No**, the rooms at Extended Stay America Select Suites - Chicago - Hanover Park do not offer private outdoor spaces such as balconies or patios. The accommodations are standard indoor studio suites equipped with interior living spaces, kitchenettes, workspaces, and standard windows.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide an in-room safe?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** typically **does not have in-room safes** across its standard guest rooms. Instead, the property provides access to a **safe deposit box at the front desk** for guests looking to secure valuables. *(Note: While some third-party booking aggregators occasionally list "room safe" under general room amenities, hotel amenity inventories consistently specify that safe storage is handled at the front desk. If having an in-room safe is a requirement for your stay, it is recommended to contact the property directly at +1 630-213-3390 to confirm current room-specific setups.)*

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide laundry bags or hampers in the rooms?

A: **No, they do not.** Extended Stay America Select Suites is an economy, extended-stay brand that operates on a budget model. While the Hanover Park location does have an **on-site, coin-operated guest laundry facility**, they do not provide in-room laundry bags, hampers, laundry baskets, or detergent. If you are planning to do laundry during your stay, you will want to bring your own laundry bag/hamper and detergent, or purchase disposable bags and supplies nearby.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide weight scales?

A: **No**, Extended Stay America Select Suites – Chicago – Hanover Park does not provide weight scales (neither in-room bathroom scales nor luggage scales). As an economy, extended-stay brand, room furnishings are focused on essentials like a kitchenette, work desk, and basic bathroom toiletries. If you need a scale during your stay, you will need to bring a portable one with you.

Q: How many telephones are found in the rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Each room/suite at the **Extended Stay America Select Suites - Chicago - Hanover Park** is equipped with **1** telephone (placed on the bedside table or workspace desk with voicemail capabilities). Across the entire property, which has **104 guest rooms**, there are **104 room telephones** in total.

Q: Is a down/featherbed available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, a down or featherbed is not available at the **Extended Stay America Select Suites - Chicago - Hanover Park**. As an economy, extended-stay hotel brand, rooms are outfitted with standard, hypoallergenic, commercial-grade synthetic bedding (standard mattress, basic sheets, and synthetic blankets/pillows). Luxury bedding options like down comforters, down pillows, or featherbed mattress toppers are not offered.

Q: Is a pillow-top mattress available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, pillow-top mattresses are not an advertised feature at this location.** Extended Stay America Select Suites is the brand’s economy/budget tier, and the **Extended Stay America Select Suites - Chicago - Hanover Park** provides standard hotel-grade commercial mattresses rather than upgraded pillow-top bedding. If having a pillow-top mattress is essential for your stay, you may want to consider other nearby midscale hotels in the Schaumburg/Hoffman Estates area (such as Hampton Inn & Suites) or contact the Hanover Park property directly to inquire about mattress toppers.

Q: Is a stove available in rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes.** The rooms at Extended Stay America Select Suites – Chicago – Hanover Park come with a **stovetop/stove** as part of the in-room kitchen setup (along with a full-size refrigerator and microwave). *Note: Because this property operates under the "Select Suites" brand, cookware, dishes, and utensils are typically not stocked in the room by default; cooking and dining kits are usually available for purchase or upon request at the front desk.*

Q: Is a washer/dryer available in guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no washers or dryers inside the individual guest rooms at the Extended Stay America Select Suites - Chicago - Hanover Park. Instead, the hotel provides a shared, coin/card-operated **on-site guest laundry facility** on the premises for guests to use.

Q: Is an in-room printer available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, an in-room printer is not available** at Extended Stay America Select Suites - Chicago - Hanover Park. Guest rooms at this property include work desks, Wi-Fi, and kitchens, but in-room printing equipment is not provided. If you need printing services during your stay, you will typically need to check with the front desk or use nearby commercial print/business centers (such as FedEx Office or the local public library).

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, an iron and ironing board are generally **not standard in the guest rooms** at Extended Stay America Select Suites properties. According to Extended Stay America's brand standards, standard *Suites* and *Premier Suites* come equipped with an iron and ironing board in the room, whereas the budget-focused **Select Suites** brand does not include them inside the rooms. However, ironing equipment or facilities are typically available upon request from the front desk or located within the property's on-site guest laundry area.

Q: Is dishware available in rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, dishware is not stocked in the rooms by default.** Because this location operates under the economy **Select Suites** brand, rooms include basic appliances (a stovetop, microwave, and full-size refrigerator), but dishes, utensils, and cookware are not automatically provided: * **Available for purchase:** You can buy a **dining pack** (plates, bowls, cups, and silverware) or a **cooking pack** (pots, pans, and cooking utensils) at the front desk for an additional fee. * **Bring your own:** Guests staying at Select Suites properties are also welcome to bring their own dishes, cutlery, and cookware from home.

Q: Is in-room fax available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, in-room fax is not available** in the guest suites at Extended Stay America Select Suites - Chicago - Hanover Park. However, the hotel's **front desk provides fax and copy services** for guests (additional charges may apply).

Q: Is there a fireplace in the rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no fireplaces in the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park. As a budget-oriented extended-stay hotel, the studio rooms are equipped with standard amenities such as full kitchenettes (stovetop, refrigerator, and microwave), flat-screen TVs, workspaces, and air conditioning/heating units, but fireplaces are not offered.

Q: Is there a laundry basket or clothes hamper at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no laundry basket or clothes hamper provided in the rooms at the **Extended Stay America Select Suites - Chicago - Hanover Park**. Like most Extended Stay America (especially Select Suites) properties, the hotel provides a self-service, coin/card-operated guest laundry room on-site, but in-room amenities are basic (iron/ironing board, kitchenette appliances, etc.) and do not include hampers or laundry baskets. If you plan to use the laundry facilities during your stay, you will want to bring your own pop-up hamper, laundry bag, or use your luggage/grocery bags to transport clothes.

Q: Is there a separate closet in the rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there is generally not a separate, enclosed or walk-in closet** in the guest rooms at the Extended Stay America Select Suites - Chicago - Hanover Park. Instead, the rooms feature an **open-concept clothes storage area** typical of the brand's studio suites. This consists of: * An open hanging rod with hangers * An overhead shelf for luggage or folded items * A dresser or drawer unit beneath or beside the work desk/TV stand If having a fully enclosed closet with a door is important for your stay, you may want to contact the Hanover Park front desk directly to confirm whether any specific accessible units or layouts offer a partitioned space.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no built-in TV casting option (such as Google Chromecast, Apple AirPlay, or smart streaming platforms) at the Extended Stay America Select Suites - Chicago - Hanover Park. As an economy, extended-stay brand, rooms at this location feature standard flat-screen TVs connected to traditional cable/satellite channels. ### Tips if you want to stream content during your stay: * **Bring your own streaming device:** You can pack an external streaming stick (such as a Roku Streaming Stick, Amazon Fire TV Stick, or Chromecast) and plug it directly into an accessible HDMI port on the back or side of the TV. * **Be prepared for captive portals:** Because hotel Wi-Fi networks typically require accepting terms via a web browser login page, bring a device that supports hotel/dorm network logins (or use your phone/laptop to set up a mobile hotspot). * **Bring an HDMI cable:** If you connect a laptop directly to the TV via HDMI, you bypass the Wi-Fi casting restrictions entirely.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no whirlpools or hot tubs available in the guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park. The bathrooms in the guest suites are equipped with standard shower/tub combinations or walk-in showers. Additionally, this extended-stay property focuses on basic studio amenities (kitchenettes, work areas, Wi-Fi) and does not feature an on-site pool or public hot tub facility.

Q: Is there high-speed internet in the rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, Wi-Fi is available in all rooms**, but its classification as "high-speed" depends on which tier you use: * **Free / Standard Wi-Fi:** Complimentary Wi-Fi is provided in every guest room. This basic tier is intended for standard tasks like browsing the web, checking email, and light streaming. * **Enhanced High-Speed Wi-Fi (Upgrade):** Extended Stay America properties offer a paid "Enhanced" or premium high-speed internet tier for a daily or weekly fee. You can upgrade directly via the captive login portal on your device if you need faster bandwidth for HD streaming, large file downloads, or video conference calls.

Q: What bathroom amenities are included at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, the private bathrooms include the following standard amenities: * **Shower/tub combination** (or roll-in accessible tub/shower in select ADA rooms) * **Complimentary basic toiletries** (soap and shampoo) * **Towels and washcloths** * **Hair dryer** *Note:* Because the "Select Suites" tier operates under an extended-stay model, full housekeeping and towel/toiletry refreshes occur on a scheduled basis (typically every two weeks, or available upon request/for a nominal fee), so long-term guests frequently bring their preferred personal care items.

Q: What kind of work desk is provided in guest rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites - Chicago - Hanover Park**, guest rooms are furnished with a **standard built-in/freestanding writing and laptop workspace**. Specifically, the setup features: * A **rectangular wood/laminate work desk/table** designed to function as both a laptop workspace and a casual dining table. * An **accompanying standard desk chair**. * **Nearby electrical outlets** and lighting/lamp access for charging devices and working. * Proximity to the room's **complimentary Wi-Fi**. It is a basic, functional workspace suited for extended-stay travelers and laptop use, rather than an executive ergonomic office station.

Rooms

Q: Are the bathrooms wheelchair accessible at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, **wheelchair-accessible bathrooms are available** at Extended Stay America Select Suites - Chicago - Hanover Park, but they are specifically in their designated **ADA / Mobility Accessible guest rooms**. Standard guest rooms do not feature fully accessible bathrooms. In the hotel's accessible suites, the bathroom features typically include: * **Grab bars** around the toilet and shower/tub areas * **Accessible-height toilets** * **Lowered/accessible plumbing controls** * **Accessible bathing options** (such as accessible tubs with bench seating/grab bars or roll-in showers, depending on the specific room type selected) * **Wheelchair-clear doorway widths** and turnaround space **Tip:** When making a reservation, make sure to explicitly book a room labeled **"Mobility Accessible"** or **"Disability Access"**. If you require a specific feature—such as a roll-in shower rather than an accessible tub—it is recommended to call the property directly or contact Extended Stay America reservations at **1-800-804-3724** prior to arrival to confirm the exact bathroom layout.

Q: Are there accessible tubs or bathing options at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, **Extended Stay America Select Suites - Chicago - Hanover Park** offers accessible bathing options. Specific details regarding their accessible bathrooms include: * **Mobility-Accessible Tubs:** The property features designated mobility-accessible suites (such as accessible Queen and King studios) specifically configured with **accessible tubs/tub showers**. * **Safety & Assist Features:** These accessible bathrooms are equipped with ADA features including **grab bars**, accessible controls/fixtures, and accessible-height toilets. *Tip:* Because room configurations can vary between accessible tubs and roll-in showers depending on inventory, it is recommended to explicitly select the **"Mobility accessible with tub"** option when booking online or to call the hotel directly to ensure an accessible tub is assigned to your reservation.

Q: Are there ADA-accessible rooms available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, ADA-accessible rooms are available** at Extended Stay America Select Suites – Chicago – Hanover Park. Key accessibility details for this property include: * **Accessible Room Types:** The hotel offers accessible studio suites (such as the *Queen Studio Suite – Mobility Accessible*), which include features such as bathtubs with grab bars / accessible tub configurations, wider doorways, and lowered kitchen and living amenities. * **Bed Frame Adjustments:** Guests requiring lowered bed heights can request bed frame removal prior to arrival (Extended Stay America policy asks for at least 48 hours' advance notice). * **Property Accessibility:** The hotel features accessible parking (including van-accessible spaces), accessible routes from arrival points to the entrance, an accessible registration desk, and elevator access. Because ADA-compliant rooms are limited in number, it is recommended to specify your accessibility needs when booking or contact the property directly (at 630-893-4823) to guarantee that an accessible room is assigned for your dates.

Q: Are there grab bars installed in the bathrooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, but specifically in the designated ADA accessible guest rooms.** According to Extended Stay America's accessibility specifications for the Hanover Park location: * **Accessible Rooms:** The property offers mobility-accessible suites (such as the Accessible Queen Studio) equipped with bathroom grab bars around the toilet and bathtub/shower areas, along with other accessible fixtures. * **Standard Rooms:** Standard guest rooms typically have traditional shower/tub combinations and do not come standard with safety grab bars. If you require grab bars during your stay, make sure to explicitly book a **Mobility Accessible** room category or contact the hotel directly at (630) 289-4900 to ensure an accessible room is assigned to your reservation.

Q: Are there loft-style rooms with multiple levels at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are no loft-style or multi-level rooms at the **Extended Stay America Select Suites - Chicago - Hanover Park**. The property offers standard single-level studio units (such as Studio Queen, Studio King, and Studio Double Beds), each featuring an open-concept living/sleeping area, a bathroom, and an in-room kitchen on a single floor.

Q: Are there lowered sinks or accessible vanities at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, but specifically in the designated mobility-accessible rooms.** Standard suites feature typical-height countertops and vanities. However, in their **Mobility Accessible** rooms (such as the *Accessible Studio Suite*), the property provides ADA-compliant features, which include: * **Accessible bathroom vanities/sinks** designed with appropriate knee clearance underneath for wheelchair access and lower rim heights. * **Lowered or accessible fixtures/controls** and grab bars. ### Tips Before Booking: * **Reserve the correct room type:** Ensure you specifically select and book the **"Mobility Accessible"** room category (e.g., *Studio 1 Queen Bed Accessible*), as standard units do not have modified sink heights. * **Confirm individual specifications:** If you need exact height measurements for either the bathroom vanity or the kitchenette sink, contact the hotel directly at **(630) 213-8526** or call Extended Stay America’s accessibility assistance line at **1-800-804-3724**.

Q: Are there luggage racks or storage benches in the rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no luggage racks or storage benches provided in the guest rooms** at the Extended Stay America Select Suites – Chicago – Hanover Park. ### What to Expect for Storage * **Closet & Clothes Storage:** As a budget-tier extended-stay brand, the rooms feature an open-hanging closet area (or wardrobe niche) and limited shelf/drawer space designed primarily for unpack-and-stay travelers. * **Suitcases:** Guests typically store suitcases on the floor (often in the closet space), on top of the small table/desk area, or flat under the bed frame if space allows. * **Front Desk Requests:** Portable folding luggage racks are generally not standard amenities at *Select Suites* properties. You can ask the front desk upon check-in if one is available upon request, but it is best not to rely on having one.

Q: Are there rooms designed specifically for groups or families at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites - Chicago - Hanover Park** does not offer dedicated multi-room suites or specialty hospitality suites designed specifically for large groups or large families. However, it does offer configurations and amenities that can accommodate small families and traveling groups: * **Two-Bed Studios:** The hotel features **Studio Suites with 2 Full/Double Beds**, which can comfortably accommodate up to four guests (suitable for small families or group travel). * **Standard Studio Layouts:** Other units are standard studios with a single King or Queen bed. * **Family/Group-Friendly Amenities:** Every room includes a full-size kitchen (refrigerator, stovetop, and microwave), on-site laundry facilities, pet-friendly policies, and free Wi-Fi, which make extended stays practical for families. If you are traveling with a larger group or need connected/adjoining rooms, you will generally need to book multiple separate suites. It is recommended to contact the property directly ahead of time to request rooms located close together.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no rooms with bunk beds** at Extended Stay America Select Suites - Chicago - Hanover Park. Regarding **extra sleeping spaces**: * **Room Options:** The hotel primarily features studio rooms with either **1 King bed**, **1 Queen bed**, or **2 Double (Full) beds**. Select suites may feature a sofa sleeper (such as the 1-Bedroom King suite). * **Rollaway / Extra Beds:** The hotel **does not offer rollaway beds or cribs**. If you are traveling with a family or larger group needing more sleeping space, booking a **Studio with 2 Double beds** (which accommodates up to 4 guests) or a suite with a sofa sleeper is the best option.

Q: Are there rooms with skylights or extra natural light at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the Extended Stay America Select Suites – Chicago – Hanover Park does not offer rooms with skylights or specialized extra natural light features. This property is a standard, budget-focused multi-story extended-stay hotel. All guest rooms (studios and one-bedroom suites) are built to a uniform design equipped with standard exterior windows, basic kitchenettes, and standard blackout drapes. If your goal is to maximize the daylight in your room: * You can request an **upper-floor room** or a **corner room** at check-in (corner rooms sometimes feature an additional side window or less obstructed views). * Note that these requests are subject to availability and cannot be formally booked as a separate high-natural-light room category.

Q: Are there separate dressing areas in the room at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the rooms at Extended Stay America Select Suites - Chicago - Hanover Park do not have separate dressing areas. The accommodations are standard open-concept studio suites (around 300 sq. ft.). The layout consists of a combined bedroom and living area, an integrated kitchenette, and an enclosed private bathroom. Any closet, garment rack, or mirror space is integrated directly into the main living/bedroom area or inside the bathroom rather than partitioned as a dedicated dressing area.

Q: Are there separate vanity or makeup areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, there are no dedicated separate vanity or makeup areas** at the Extended Stay America Select Suites – Chicago – Hanover Park. As a budget-oriented, extended-stay property, the rooms feature standard studio layouts. The bathroom includes a basic enclosed private bathroom setup where the sink, mirror, and vanity counter are combined inside with the toilet and shower/tub. Outside the bathroom, the room provides a standard work desk and kitchenette counter space, but not a separate dressing or makeup vanity.

Q: Are there step-free showers available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, step-free (roll-in) showers are available** at the **Extended Stay America Select Suites - Chicago - Hanover Park**, but only in specific accessible room types. Key details to keep in mind: * **Room Types Vary:** The property has multiple accessible layouts—some accessible rooms are equipped with an **accessible bathtub** with grab bars, while others feature a **roll-in (step-free) shower**. Standard rooms feature traditional shower/tub combinations. * **Booking Recommendation:** Because roll-in shower units are limited, make sure to explicitly select an accessible room categorized with a **"Roll-In Shower"** during booking. It is strongly recommended to contact the hotel front desk directly or call central reservations (1-800-804-3724) to confirm that a step-free roll-in shower suite is assigned to your reservation.

Q: Do the accessible rooms have roll-in showers at Extended Stay America Select Suites - Chicago - Hanover Park?

A: No. The accessible rooms at **Extended Stay America Select Suites - Chicago - Hanover Park** are listed specifically as **"Mobility accessible with tub"** (shower/tub combination with grab bars) rather than having roll-in showers. If a roll-in shower is an essential requirement, it is recommended to contact the property directly to verify if any specific unit has been retrofitted, or consider nearby extended-stay properties that explicitly list roll-in shower configurations.

Q: Do the rooms have built-in wardrobes at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the rooms do not have standalone or full built-in wardrobes. Instead, typical of Extended Stay America properties, the suites feature standard **built-in/open-style clothes closets** (equipped with a hanging rod and shelf) alongside dresser drawers for clothing storage.

Q: Do the rooms have entryways or foyers at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, they do not have a dedicated entryway or formal foyer.** Like most standard properties in the brand, the rooms at **Extended Stay America Select Suites – Chicago – Hanover Park** are compact studio-style suites (typically around 280–300 sq. ft.). * When you open the exterior or hallway door, you step directly into a small hallway or transition space that immediately houses the **kitchenette area** on one side and the **bathroom door** on the other. * This passage opens directly into the main sleeping and living area without any separate, closed-off foyer, vestibule, or dedicated entrance hall.

Q: Do the rooms have Juliet balconies at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, the rooms at Extended Stay America Select Suites – Chicago – Hanover Park do not have Juliet balconies. The property is a standard budget-friendly extended-stay hotel with standard sealed/exterior windows. None of the studio room layouts offer balconies, patios, or Juliet balconies.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does not define or enforce an official "maximum luggage storage capacity" for its guest rooms. However, in terms of practical capacity: * **Room Size:** Standard studio suites at this property are approximately **300 square feet (around 28 m²)**. * **Storage Features:** Rooms include basic in-room storage (a closet/hanging area, dressers/shelving, and open floor space), leaving enough room to comfortably store several standard suitcases and personal bags without blocking exits or walkways. * **Front Desk / Luggage Hold:** As an extended-stay, select-service hotel, front-desk hours are limited and there is generally no formal luggage storage room or porter service. If you are planning to travel with an unusually large volume of cargo, oversized equipment, or commercial freight, it is recommended to contact the property directly to confirm their local policies regarding fire-code and safety restrictions.

Amenities (Hotel)

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there are **no outdoor fire pits, patios, or dedicated social gathering spaces** at Extended Stay America Select Suites - Chicago - Hanover Park. As part of the economy-focused *Select Suites* tier, this property offers bare-bones extended-stay amenities centered around the rooms themselves (such as in-suite kitchens, on-site laundry facilities, and free Wi-Fi). The exterior consists primarily of the building footprint and surrounding surface parking, with no communal outdoor lounges, grills, or fire pit areas.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have an ATM on site?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not have an ATM on site. The property operates as a budget, extended-stay hotel with limited amenities focused on long-term basics (such as in-room kitchenettes, free Wi-Fi, and coin-operated guest laundry). For cash withdrawals, you will need to visit nearby retail locations, convenience stores, or bank branches in the surrounding Hanover Park / Lake Street commercial area.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer coworking or lounge spaces for guests?

A: **No**, the Extended Stay America Select Suites – Chicago – Hanover Park does not offer coworking spaces, business centers, or communal guest lounges. The "Select Suites" tier operates as a budget-focused extended-stay property with minimal public amenities. Communal areas are largely limited to a basic check-in lobby and on-site guest laundry facilities. For work, guests rely on the in-room amenities, which include free Wi-Fi and a standard work desk/table setup inside each suite. If you need dedicated coworking facilities or meeting spaces, you would need to look into nearby local coffee shops, public libraries, or full-service hotels in the neighboring Schaumburg/Itasca area.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer dry cleaning or laundry service?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does **not** provide full-service dry cleaning or valet laundry services. Instead, it offers **self-service, on-site guest laundry facilities** (coin- or card-operated washers and dryers) that guests can use directly during their stay.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer yoga classes or wellness activities?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not offer yoga classes or wellness activities. As a budget-oriented, extended-stay hotel, its amenities are focused on essential long-term conveniences. These primarily include: * In-room kitchens (refrigerator, stovetop, microwave) * Free Wi-Fi * Free on-site parking * On-site guest laundry facilities * Pet-friendly rooms The property does not feature an on-site fitness center, spa, or organized wellness programming. Guests looking for fitness classes or wellness facilities would need to visit nearby gyms, fitness studios, or community recreation centers in the Hanover Park area.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park provide bikes for guests to use?

A: **No**, Extended Stay America Select Suites - Chicago - Hanover Park does not provide bicycles for guest use. As a budget, extended-stay property, its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, self-service laundry facilities, and free parking. If you need a bike during your stay, you would need to bring your own or look into local bike rental shops in the surrounding area.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Luggage storage is generally not guaranteed or offered as a standard service** at the **Extended Stay America Select Suites – Chicago – Hanover Park**. A few key factors to keep in mind: * **Limited Front Desk Hours:** As a budget *Select Suites* property, the front desk operates on limited daily hours rather than 24/7. Standard desk hours are typically: * **Monday – Friday:** 9:00 AM – 10:00 PM * **Saturday – Sunday:** 10:00 AM – 6:00 PM * **No Dedicated Bell/Baggage Room:** Extended Stay America Select Suites properties operate under an economy extended-stay model and lack a dedicated bell desk or secure luggage holding facility. * **Property Discretion:** While staff may occasionally hold a bag behind the counter during active front-desk hours on a case-by-case basis, it is strictly at their discretion and subject to available space. If you plan to arrive significantly earlier than check-in (3:00 PM) or stay later than check-out (11:00 AM), it is strongly recommended to **contact the property directly** beforehand at `+1 (630) 837-1234` to verify if the on-duty staff can hold your bags.

Q: Is there a sauna or steam room available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No**, there is no sauna or steam room available at **Extended Stay America Select Suites - Chicago - Hanover Park**. As a budget-friendly, extended-stay property, its amenities focus primarily on long-term stay essentials such as in-room kitchenettes, free Wi-Fi, on-site guest laundry, and free parking. It does not offer spa or wellness facilities like steam rooms, saunas, or swimming pools.

Q: Is Wi-Fi free at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, Wi-Fi is free at Extended Stay America Select Suites - Chicago - Hanover Park.

Policy

Q: Are cats allowed at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, pets are allowed at Extended Stay America Select Suites - Chicago - Hanover Park.

Q: Are children allowed in all hotel areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, children are welcome and permitted throughout the property.** Because this location is a basic extended-stay hotel, it primarily consists of standard guestrooms and a few essential public areas (the lobby, hallways, parking lot, and a guest laundry room). There are no adult-only facilities—such as a bar, casino, spa, or age-restricted fitness center—on-site. A few things to keep in mind regarding stays with children at this location: * **Supervision:** Standard hotel policies require that minors be supervised by an adult in common areas (such as the laundry room and lobby). * **Family Policy:** Children aged 17 and under stay for free when sharing a room with an adult using existing bedding. * **Check-In Age:** An adult (at least 21 years of age) must be present to book and check into the room.

Q: Are dogs allowed at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, pets are allowed at Extended Stay America Select Suites - Chicago - Hanover Park.

Q: Are pets allowed in all rooms at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, pets are not automatically allowed in every room.** Extended Stay America properties—including the **Select Suites - Chicago - Hanover Park** location—designate specific **pet-friendly rooms** rather than allowing pets across all guest rooms. If you are planning to stay with a pet, keep the following guidelines in mind: * **Advance Request/Notification:** Because pet-friendly rooms are subject to availability, you should declare your pet at the time of booking or contact the front desk before arrival to ensure placement in an approved pet room. * **Pet Limit:** A maximum of **2 pets** (dogs or cats only) are permitted per suite. * **Size Restrictions:** Chain-wide policy limits pets to no more than 36 inches in length and 36 inches in height (larger pets require manager approval). * **Pet Fees:** Non-refundable daily cleaning fees apply (typically $25/day per pet for initial nights, with reduced tiers for longer stays). Service animals are legally exempt from these fees and restrictions.

Q: Are pets allowed in public areas at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park** (and across the Extended Stay America brand), pets are **only allowed in public or common areas when they are leashed, in a carrier, and in transit** (such as moving through the lobby or hallways to enter or exit the building). Key guidelines regarding pets and common areas at the property include: * **Restricted Areas:** Pets are **not permitted to roam or linger** in indoor public/shared guest areas (e.g., lobby seating areas, laundry rooms, or any food/beverage spaces). * **Leash Requirement:** Whenever pets are outside your guest suite, they must be kept on a leash or inside a crate/carrier at all times. * **Outdoor/Relief Areas:** Pets must be taken outside to designated outdoor pet relief or grassy areas, and owners are required to clean up after them immediately. * **General Pet Rules:** Up to 2 pets (cats or dogs) are allowed per suite (subject to size/height limits—typically no taller or longer than 36 inches—and standard nightly pet fees), while certified ADA service animals are legally permitted in all public areas where guests are allowed.

Q: Are taxes included in the room rate at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **No, taxes are not included** in the base nightly or weekly room rate at **Extended Stay America Select Suites - Chicago - Hanover Park**. Like most hotels in the United States, applicable state and local hotel occupancy taxes and government fees are added separately on top of the quoted base room rate at the time of booking or check-out. *(Note: Under Illinois state and local tax laws, long-term guests staying consecutively for **30 days or longer** may become exempt from hotel occupancy taxes. If you are planning an extended stay of 30+ nights, check with the hotel's front desk upon check-in regarding long-term tax exemption policies).*

Q: Are there additional fees I should know about at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Because the Hanover Park property operates under the **Extended Stay America Select Suites** brand (their more budget/bare-bones tier), several services that are complimentary at standard hotels require extra fees. The primary additional fees and policy charges include: ### 1. Housekeeping Fees * **Standard Policy:** Full housekeeping is only provided every 14 days for long-term stays. * **Additional Housekeeping:** If you want daily or on-demand full room cleanings, they are available for an extra charge. Fresh towel and linen exchanges can typically be requested at the desk, but additional linen charges may apply at Select Suites locations. ### 2. Kitchenware / Dishware * Unlike standard Extended Stay America Suites, **Select Suites locations generally do not provide cookware, dishes, and utensils in the room by default**. * "Dish kits" / starter cookware sets are typically sold or rented at the front desk for an additional fee. ### 3. Pet Fees * **Pet Limit:** Up to 2 pets per suite (cats and dogs only; height and length restrictions usually apply—under 36 inches). * **Cost:** A non-refundable pet cleaning fee of up to **$25 (+ tax) per pet, per day** for the first 6 nights, and up to **$15 (+ tax) per day** thereafter. * *Note: Registered service animals are exempt from fees.* ### 4. Incidental Deposit & Payment Policies * A **credit card is required at check-in** for a security/incidental deposit (cash is generally not accepted). The hold is refunded upon check-out provided there is no room damage. ### 5. Other Potential Charges & Penalties * **Early Check-in / Late Check-out:** Subject to availability and usually incurs an extra fee. * **Smoking Violations:** Up to a **$250 cleaning fee** for smoking in non-smoking rooms. * **In-Room Phone Calls:** Non-emergency external calls carry a per-call fee (typically ~$1.00/call). * **Premium Wi-Fi:** Basic Wi-Fi is free, but high-speed upgrades carry an extra fee. *(Note: On-site self-parking is free at this location.)*

Q: Are there any size restrictions for pets at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Yes, **Extended Stay America Select Suites – Chicago – Hanover Park** enforces specific size restrictions for pets: * **Height & Length Limits:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Exceptions:** Animals exceeding these dimensions require prior approval from the property manager. **Additional pet policy details:** * A maximum of **two pets** are allowed per suite. * Pets are subject to non-refundable pet fees (typically up to $25 + tax per pet per day for the first 6 nights, and up to $15 + tax per pet per day thereafter). Service animals are exempt.

Q: Are there non-refundable rates at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, non-refundable rates are available** at Extended Stay America Select Suites - Chicago - Hanover Park, depending on how and what rate type you book: * **Advance Purchase (AP) Rates:** When booking directly through Extended Stay America, their **Advance Purchase** rate requires full prepayment and is non-refundable (cancellations made more than 24 hours after booking forfeit the entire prepayment). * **Extended Plus Program (EPP) Rates:** Certain long-term or promotional discounted rates include a non-refundable deposit (typically equal to 3 nights' room rate and tax) if cancelled after 24 hours. * **Third-Party Travel Sites (Expedia, Booking.com, Hotels.com):** Online travel agencies frequently offer a choice between a discounted, non-refundable rate and a standard flexible/refundable rate. If you prefer flexibility, the hotel also offers standard rates that can be cancelled for free prior to the property's deadline (typically 6:00 PM local time on the day of arrival). Always check the specific terms of the rate option you select before confirming your reservation.

Q: Can I leave my pet unattended in the room at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, but only under specific guidelines.** According to Extended Stay America’s brand pet policy and Animal Policy Acknowledgement: * **Crate Requirement:** Pets **must be confined to a secure crate or carrier** for the entire duration they are left unattended in the room. They may not roam freely or simply be shut in the bathroom. * **Noise and Behavior:** Your pet must not cause a disturbance (such as excessive barking or vocalizing) while you are gone. Noise complaints can lead to management requiring you to return or remove the pet. * **Staff Entry / Door Tag:** If the hotel provides a door magnet or tag indicating a pet is inside, you must display it on the door. Hotel staff and housekeeping will not service the room or enter unless the unattended animal is safely crated. ### General Pet Rules for the Hotel: * **Limits:** A maximum of 2 pets (cats or dogs) per suite. * **Size:** Pets can be no longer or taller than 36 inches (larger animals require property manager approval). * **Fees:** Non-refundable cleaning fees apply (typically up to $25/night per pet for the first 6 nights, plus tax, and a lower daily rate thereafter). Service animals are exempt. *Tip: It is always recommended to provide your cell phone number to the front desk at check-in so they can easily contact you if an emergency or noise issue arises while you are out.*

Q: Do I have to pay the full amount upfront at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Whether you have to pay the full amount upfront depends primarily on the **length of your stay** and the **rate type** you choose: ### 1. Short-Term Stays (Fewer than 7 nights) * **Yes.** For standard nightly stays, the hotel requires payment for the full stay upfront at check-in. ### 2. Weekly and Extended/Monthly Stays (7+ nights) * **No, not the entire stay.** * Guests staying under weekly or monthly rates are charged for the **first week upfront at check-in**. * For longer stays, billing continues on a recurring **week-by-week advance basis** rather than demanding the entire month or duration upfront. ### 3. Advance Purchase / Prepaid Bookings * **Yes.** If you select a non-refundable "Advance Purchase" rate online, your credit card will be charged for the entire reservation at the time of booking. --- ### Additional Charges at Check-In * **Incidental Deposit:** Regardless of your length of stay, you may be required to provide a refundable incidental hold/deposit (typically up to **$100–$250**) on an authorized credit card. * **Payment Methods:** Note that this location requires a valid credit/debit card with matching photo ID (cash is generally not accepted at check-in).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park allow same-day check-in?

A: **Yes**, Extended Stay America Select Suites – Chicago – Hanover Park allows same-day check-in, provided they have rooms available. Key details to keep in mind for same-day arrivals: * **Standard Check-In Time:** Begins at **3:00 PM** local time. * **Front Desk / Late Arrival:** The brand standard for *Select Suites* locations features front desk hours that typically close by late evening (often around 10:00 PM on weekdays or earlier on weekends). If you plan to check in after 6:00 PM or arrive late at night, call the property directly so staff can arrange after-hours access or hold your reservation. * **Requirements:** You must present a valid government-issued photo ID and a valid credit card (cash is generally not accepted at check-in).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park charge an additional fee for pets?

A: **Yes, Extended Stay America Select Suites - Chicago - Hanover Park charges an additional fee for pets** (service animals are exempt). The property's pet policy details include: * **Pet Fee:** Up to **$25 (+ tax) per day, per pet** for the first 6 nights. For longer stays, each day thereafter is charged at a reduced rate not to exceed **$15 (+ tax) per day, per pet**. * **Payment Schedule:** If staying 6 days or less, the fee is due at check-in. For reservations of 7 days or more, pet fees are collected in 7-day increments. * **Pet Limit & Restrictions:** A maximum of **2 pets** per suite (dogs and cats only). Size limits generally apply (pets should not exceed 36 inches in height or length without property manager approval).

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park have any restrictions on the number of pets allowed per room?

A: **Yes.** Under standard Extended Stay America policies, the hotel restricts guests to a **maximum of two pets per suite**. Key restrictions and details include: * **Pet Limit:** Up to 2 pets (cats or dogs) per room. Bringing more than two pets requires advance approval from the property manager. * **Size Restrictions:** Standard brand policy requires pets to be no longer than 36 inches and no taller than 36 inches. Animals exceeding these dimensions also require manager approval. * **Fees:** Pet fees apply (non-refundable cleaning fee per pet, per day), while certified service animals are exempt.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park offer pet amenities like beds or bowls?

A: Extended Stay America Select Suites - Chicago - Hanover Park does not offer pet beds or bowls.

Q: Does Extended Stay America Select Suites - Chicago - Hanover Park require a deposit when booking?

A: **At the time of booking:** * **Standard / Flexible rates:** Typically **no deposit is required upfront** at booking. However, a valid credit card must be provided to guarantee the reservation. * **Prepaid / Advance Purchase rates:** Full prepayment (or a deposit) is charged at the time of booking and is generally non-refundable. **At check-in (required):** * **Room payment:** Nightly stays must be paid in full at check-in. For weekly or monthly stays, payment for the first week is collected upon arrival. * **Incidental security deposit:** Like most Extended Stay America locations, this property requires an **incidental/security deposit hold (up to $250)** placed on a valid credit or debit card at check-in. This hold is released following check-out, provided there are no damages or unpaid charges (typically taking 5–14 business days to clear depending on your bank). Cash is generally not accepted for the deposit/payment at check-in.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The cancellation deadline depends on the type of rate you booked: * **Standard / Flexible Rates:** You must cancel by **6:00 PM local hotel time (Central Time) on the scheduled day of arrival** to avoid penalties. If cancelled after 6:00 PM (or in the event of a no-show), you will be charged a penalty equal to the first night’s room rate plus tax. * **Advance Purchase (AP) Rates:** These bookings are non-refundable and can only be cancelled without penalty within **24 hours of making the reservation**. Cancelling after 24 hours forfeits the entire advance prepayment. * **Extended Plus Program (EPP) Rates:** Can only be cancelled within **24 hours of booking**; cancelling after that forfeits a non-refundable deposit equal to three nights' room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Cancellation windows can vary (often 24 to 72 hours prior to arrival). You must check the specific cancellation policy listed on your confirmation email and cancel directly through that platform.

Q: How late can I cancel without being charged at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rate:** You can cancel without penalty up until **6:00 PM local hotel time (Central Time) on the day of arrival**. If canceled after 6:00 PM (or in the event of a no-show), you will be charged for the first night’s stay plus tax. * **Advance Purchase (AP) Rate:** Non-refundable, except if canceled **within 24 hours of booking**. Canceling after 24 hours forfeits the entire prepaid amount. * **Extended Plus Program (EPP):** Can only be canceled within **24 hours of booking** without penalty. Canceling later forfeits a deposit equal to 3 nights’ room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The specific cancellation policy and deadline are determined by the third-party site you used and will be listed on your booking confirmation. To confirm your exact terms or cancel, check your reservation confirmation email or contact the Hanover Park property directly.

Q: How much is the refundable pet deposit at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Extended Stay America Select Suites – Chicago – Hanover Park **does not charge a refundable pet deposit**. Instead, the hotel charges a **non-refundable pet fee**: * **$25 per pet, per day** (plus tax) for the first 6 nights * **Up to $15 per pet, per day** (plus tax) for each night thereafter *(Note: The hotel may require a standard incidental/security deposit of up to **$100–$250** at check-in on a credit card, which is refundable upon check-out provided there is no room damage, but this applies to incidental room charges generally rather than being a specific pet deposit).*

Q: How much is the security deposit at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Under Extended Stay America policy, the incidental security deposit is **up to $250**. Key details regarding the deposit: * **Payment method:** A valid credit card is required at check-in; cash is generally not accepted for the initial authorization. * **Hold amount:** The exact authorized amount typically ranges between **$100 and $250**, depending on whether you are paying daily or weekly/monthly and whether you are a local resident. * **Refund:** The hold is released upon check-out after room inspection, typically reflecting back in your account within 5 to 7 business days depending on your bank. *Tip: Because exact deposit amounts can fluctuate based on length of stay, you can confirm the exact charge for your dates by contacting the front desk directly at (630) 213-9799.*

Q: Is a security deposit required at check-in at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes.** Extended Stay America Select Suites – Chicago – Hanover Park requires an initial security/incidental deposit at check-in: * **Amount:** Typically **up to $250**. * **Payment Method:** Usually placed as a temporary authorization hold on a valid credit or debit card (cash policies vary, but cards are standard). * **Refund:** The hold/deposit is released after check-out, provided there is no room damage or unpaid incidental charges. For credit and debit card holds, it generally takes **5 to 14 business days** to drop off, depending on your bank.

Q: Is early check-in allowed at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically comes with an additional fee. Standard check-in begins at **3:00 PM**. Extended Stay America's standard chain policies regarding early check-in apply as follows: * **12:00 PM to 3:00 PM:** Typically granted free of charge if an inspected room is ready and the hotel can accommodate it. * **7:00 AM to 12:00 PM:** Usually subject to an hourly fee (typically around $10 per hour plus tax). * **Before 7:00 AM:** You may be required to pay the previous night's full room rate. **Tip:** Because early check-in cannot be guaranteed in advance, contact the front desk directly on the morning of your arrival date to ask if your room is ready and verify any applicable fees.

Q: Is Extended Stay America Select Suites - Chicago - Hanover Park pet-friendly?

A: Yes, Extended Stay America Select Suites - Chicago - Hanover Park is pet-friendly.

Q: Is late check-out available at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, late check-out can be requested, but it is subject to room availability and additional fees.** * **Standard Check-Out Time:** 11:00 AM local time. * **Extended Stay America Fee Structure:** * **Between 11:00 AM and 4:00 PM:** An hourly fee applies (typically around $10.00 per hour plus tax, up to a maximum fee of $50.00 plus tax). * **After 4:00 PM:** A charge equivalent to a full additional day’s room rate (plus taxes and fees) is assessed. Because late check-outs cannot be guaranteed in advance, you should contact the front desk on the day of departure (or the evening before) to check availability and confirm exact arrangements.

Q: Is the deposit refundable if I cancel at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Whether your deposit is refundable at **Extended Stay America Select Suites - Chicago - Hanover Park** depends on the **type of rate you booked** and **when you cancel**: ### 1. Booking Prepayment / Reservation Deposit * **Standard / Flexible Rates:** If you booked a standard rate that required an initial deposit or a card guarantee, it is typically **fully refundable** provided you cancel before the hotel’s cancellation deadline (usually by **6:00 p.m. local hotel time on the day of arrival**, though some rate tiers require 24–48 hours notice). If you cancel past the deadline or fail to show, you will forfeit a no-show fee, usually equal to the first night’s stay plus tax. * **Advance Purchase (AP) Rates:** Non-refundable. You generally only have **24 hours from the time of booking** to cancel for a refund; after that window, prepayments/deposits are forfeited. * **Extended Plus Program (EPP) / Long-Term Rates:** If you booked an extended-stay rate that required a deposit, cancelling more than 24 hours after booking (or failing to arrive) forfeits a **non-refundable deposit equal to three nights' room rate plus tax**. --- ### 2. Incidental / Security Deposit (Taken at Check-In) * If you are referring to the **incidental security deposit** (which can be up to $250 held at check-in via credit/debit card or cash): * If you cancel prior to arriving and never check in, this deposit is **never charged**. * If already checked in and you end your stay early, any unused portion of the security deposit is **refunded/released** after checkout, minus any incidental damage or unpaid room nights. --- ### What to Do Next: * **Check your confirmation email:** Your specific cancellation window and deposit rules are listed directly on your booking details. * **Third-Party Bookings:** If you reserved through Expedia, Booking.com, or Hotels.com, their platform’s specific cancellation terms apply, and cancellations must be processed through them. * **Contact the property directly:** If you have an extenuating situation or need to confirm your deadline, call the front desk at Extended Stay America Select Suites Chicago Hanover Park directly to verify your reservation's status.

Q: Is the pet fee charged per night or per stay at Extended Stay America Select Suites - Chicago - Hanover Park?

A: The pet fee at **Extended Stay America Select Suites - Chicago - Hanover Park** is charged **per night (per day)**, not as a flat fee per stay. The fee structure works as follows: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day**. * **Day 7 onward:** A reduced rate not to exceed **$15 (+ tax) per pet, per day**. ### Payment Schedule * If staying **6 days or fewer**, the pet fees for your entire stay are collected upfront at check-in. * If staying **7 days or longer**, the first 7 nights' pet fees are due at check-in, followed by payments every 7 days thereafter.

Q: Is there a designated pet area or pet park at Extended Stay America Select Suites - Chicago - Hanover Park?

A: While pets are allowed at Extended Stay America Select Suites - Chicago - Hanover Park, a designated pet area or pet park is not available.

Q: Is there a fee for late check-out at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Yes, a fee generally applies.** According to Extended Stay America policies, check-out is standard at **11:00 AM**, and late check-out is subject to room availability and incurs an **additional fee**. * **How the fee works:** The exact cost usually depends on how late you plan to stay past 11:00 AM (e.g., a partial-day hourly fee up until early afternoon, or up to a full day's room rate for later departures). * **What to do:** Because late check-outs cannot be guaranteed in advance, you should contact the front desk at least 24 hours prior to departure—or early on the morning of check-out—to check availability and confirm the exact fee for your requested departure time.

Q: Is there a fee to change my reservation dates at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park**, whether you are charged a fee to change your dates depends entirely on the **rate type** you selected and **how** you booked: ### 1. Standard / Flexible Rates * **No explicit "change fee":** There is no penalty fee to modify your dates, provided you make changes before the property's cancellation/modification cut-off (typically by **6:00 p.m. local time on the day of arrival** for direct standard bookings). * **Rate differences apply:** If room rates are higher on your new dates, or if changing your stay length affects tiered weekly/monthly discounts, your nightly rate will adjust accordingly. * **Late changes / No-shows:** If you shorten your dates or change past the designated deadline on the arrival day, you may be charged a penalty equal to the first night's room rate plus tax. ### 2. Advance Purchase (Non-Refundable) / Promotional Rates * **Non-modifiable:** Advance purchase or promotional discounted rates are generally non-changeable and non-refundable once beyond the initial 24-hour booking window. * Modifying dates for these bookings typically requires cancelling (which forfeits the full prepayment) and booking anew. ### 3. Extended Plus Program (EPP) * Cancelling or moving your arrival date less than 24 hours after booking may forfeit a non-refundable deposit equal to three nights' room rate and tax. ### 4. Bookings Made via Third Parties (Expedia, Booking.com, etc.) * If you booked through an online travel agency (OTA), you must make modifications directly through their platform or support. The third party’s specific change and cancellation rules will govern the reservation. --- **Next Steps:** * Check your reservation confirmation email under the **Cancellation / Change Policy** section to confirm which rate type you have. * If you booked directly with Extended Stay America, you can modify it online via their website or contact the Hanover Park front desk directly at **+1 (630) 289-4400** to adjust your dates.

Q: Is there a pet weight restriction at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Rather than a strict **weight** restriction, Extended Stay America brand policy enforces a **size limit based on dimensions**: * **Size Restriction:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Quantity Limit:** A maximum of **2 pets** per suite. * **Exceptions:** If your pet exceeds 36 inches in length/height, or if you plan to bring more than two pets, approval must be granted directly by the **property manager**. *(Note: Nightly pet cleaning fees apply, though service animals are exempt. If your pet is close to or over the limit, it is always recommended to contact the front desk directly before arrival to ensure manager approval).*

Q: What is included in the resort fee at Extended Stay America Select Suites - Chicago - Hanover Park?

A: **Extended Stay America Select Suites – Chicago – Hanover Park** does **not** charge a resort fee. As a budget, extended-stay property rather than a full-service resort, it does not bundle mandatory amenity or resort fees into your stay. Standard amenities provided without a resort fee include: * **Free Wi-Fi** * **Free self-parking** * **In-room kitchen amenities** (refrigerator, stovetop, and microwave) * **Bi-weekly housekeeping** (for stays of 14+ nights; towel/linen exchanges available at the front desk) *Note on optional or incidental fees:* While there is no resort fee, the property does have separate charges for optional services or incidentals, such as pet fees, cooking/dining packs (kitchenware/cookware), more frequent housekeeping services, and refundable damage/security deposits.

Q: What is the limit for pet weight at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Under the official Extended Stay America policy, pet restrictions are based on **size (height and length) rather than a strict weight limit**: * **Size Limits:** Pets cannot be longer than **36 inches** or taller than **36 inches**. * **Quantity Limit:** A maximum of **2 pets** per room is allowed. *(Note: If your pet exceeds these dimensions, or if third-party travel sites cite an arbitrary weight guideline like 50 lbs, the chain allows larger animals with prior approval from the property manager. It is always best to call the Hanover Park location directly to confirm approval before checking in.)*

Q: What is the pet policy at Extended Stay America Select Suites - Chicago - Hanover Park?

A: Pets are allowed at Extended Stay America Select Suites - Chicago - Hanover Park.

Q: When is the deposit refunded at Extended Stay America Select Suites - Chicago - Hanover Park?

A: At **Extended Stay America Select Suites – Chicago – Hanover Park** (and across Extended Stay America properties), the incidental security deposit is handled according to the following standard brand policy: * **Release Timing:** The deposit (or any remaining balance after incidental charges/room inspection) is initiated for release **immediately after check-out**. * **Credit and Debit Cards:** Unused authorizations or holds generally take **5 to 14 business days** (often 5–7 business days) to drop off or reflect in your account, depending on your bank or card issuer's processing times. * **Cash Deposits:** If a cash deposit was accepted by the hotel, refunds exceeding $100 are typically mailed via corporate check within **14 days of departure** (though note that many Select Suites locations are card-only and do not accept cash deposits). *Tip:* Make sure to officially check out at the front desk upon departure so staff can inspect the room and immediately release the incidental hold on their terminal.

Q: Will Extended Stay America Select Suites - Chicago - Hanover Park hold luggage after check-out?

A: **Generally, no.** Most **Extended Stay America Select Suites** properties—including the Chicago - Hanover Park location—do not offer standard baggage hold or luggage storage services after check-out. A few key reasons: * **Brand Setup:** The "Select Suites" tier operates on a budget extended-stay model with limited front desk services and no dedicated bell desk or secure luggage holding room. * **Limited Front Desk Hours:** Unlike full-service hotels or 24-hour properties, Select Suites front desks typically operate on limited hours (often 9 a.m. to 10 p.m. on weekdays and 10 a.m. to 6 p.m. on weekends). ### Recommendations 1. **Call Ahead to Verify:** Front-desk discretion can occasionally vary. If you only need a couple of hours and staff is on duty, it never hurts to contact the property directly at **(630) 213-9000** to ask if an on-duty manager can make an exception. 2. **Paid Late Check-Out:** If they cannot hold your luggage, ask about a late check-out. Extended Stay America generally offers late check-out by the hour (often ~$10/hour between 11:00 a.m. and 4:00 p.m., subject to room availability). 3. **Third-Party Storage Services:** If you are heading into Chicago proper, you can book third-party temporary bag storage (such as Bounce or Stasher) near transit centers like O'Hare Airport or downtown train stations.

Q: Will Extended Stay America Select Suites - Chicago - Hanover Park hold my luggage before check-in?

A: **Generally, no.** Extended Stay America—especially their budget-focused **Select Suites** brand—operates with minimal staffing and does not offer dedicated bellhop, concierge, or secure luggage storage facilities. Unlike full-service hotels, they do not advertise or guarantee luggage holding before check-in or after checkout. However, there are a few practical considerations: * **Staff Discretion:** In some instances, if space permits, the front desk agent on duty might informally agree to keep an eye on a bag behind the front desk, but this is entirely at their discretion, not an official policy, and they will not accept liability for lost or damaged belongings. * **Early Check-In:** If a room is already clean and available, you may be able to check in early and bring your luggage to your room. Extended Stay America typically charges an **early check-in fee** if you arrive well before the standard check-in time (usually 3:00 PM). * **Alternative Storage:** If you arrive hours before check-in and need to store bags, consider third-party luggage storage services (such as Bounce or LuggageHero) located at nearby transit hubs, O'Hare Airport, or Chicago train stations. **Recommendation:** Contact the hotel front desk directly at **(630) 213-8552** before your arrival day. Ask if the desk agent working your shift can accommodate an early bag drop or if an early check-in is an option.

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