Extended Stay America - Richmond - W. Broad Street - Glenside - South

Q: How many room types does Extended Stay America - Richmond - W. Broad Street - Glenside - South have?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** offers **2** primary room types (with accessible versions of each): 1. **Studio Suite – 1 Queen Bed** 2. **Studio Suite – 2 Full Beds** (also listed on some travel platforms as 2 Double Beds) Both suite types feature fully equipped kitchens (with stovetops, full-size refrigerators, and microwaves) and dedicated workspace areas.

Q: What are the room types at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** offers extended-stay studio suites categorized primarily by bed configuration: * **Studio Suite – 1 Queen Bed** (Non-Smoking / Accessible options available) * **Studio Suite – 2 Full / Double Beds** (Non-Smoking / Accessible options available) ### Standard Suite Amenities Regardless of layout, each studio suite at this property includes: * **Fully equipped kitchen** featuring a full-size refrigerator/freezer, stovetop, microwave, and coffee maker * Dedicated workspace/desk and dining area * Flat-screen TV with premium cable channels * Free Wi-Fi * Pet-friendly accommodations (fees apply)

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer a free airport shuttle?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer a free airport shuttle. The hotel is located approximately 16 miles (about a 20- to 25-minute drive) from Richmond International Airport (RIC), so you will need to arrange for a taxi, rideshare service (like Uber or Lyft), or rental car for transportation to and from the airport. Free on-site parking is provided if you are driving.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South close to shopping areas?

A: **Yes, the hotel is very close to several shopping areas.** Located at **6811 Paragon Place** (just off West Broad Street and I-64 in Richmond's West End), it offers convenient access to a variety of retail options: * **Everyday Shopping & Plazas (Within 1–3 miles):** The surrounding stretch of West Broad Street and Glenside Drive is lined with strip centers, big-box stores, grocery stores (such as Kroger), and everyday essentials. Nearby centers like **The Shops at Willow Lawn** (around 3 miles east) offer popular national retailers, grocery stores, and casual dining. * **Regional Shopping Centers (Within 4–6 miles):** **Regency** (formerly Regency Square Mall) is just a short drive southwest, offering retail, entertainment, and restaurants. * **Major Destination Malls (Within 8–10 miles):** Driving further west along Broad Street takes you to **Short Pump Town Center**, the area's premier open-air lifestyle mall featuring over a hundred high-end fashion brands, department stores, and dining spots. Across the James River (about 7–8 miles away) is **Stony Point Fashion Park** for additional upscale shopping. * **Boutiques & Specialty Shopping:** Richmond’s famous **Carytown** district ("The Mile of Style"), filled with local boutiques, vintage stores, and cafes, is only about a 10- to 15-minute drive away.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South in or near an area with nightlife ?

A: **No, it is not located in a nightlife area.** The hotel (located at 6811 Paragon Place) sits in a suburban corporate/office park just off Interstate 64 and Glenside Drive in Henrico County. The immediate surroundings consist primarily of office complexes, corporate centers, highway ramps, and standard chain dining. While you can find a few casual local bars and chain restaurant lounges a short drive down West Broad Street, Richmond’s main nightlife hubs are located elsewhere: * **Scott’s Addition** (roughly 10 minutes east): The city’s popular district for breweries, cideries, arcades, and rooftop bars. * **The Fan & Carytown** (10–12 minutes southeast): Dense corridors of lively pubs, college bars, and cocktail lounges. * **Downtown / Shockoe Bottom** (12–15 minutes southeast): The central area for high-energy dance clubs, live music venues, and late-night bars. * **Short Pump** (roughly 10–12 minutes northwest): A major suburban hub with late-night restaurants, upscale tavern bars, and shopping entertainment. If your goal is to be within walking distance of clubs, busy bars, or vibrant nightlife, this location will not fit that need; you will need a car or rideshare to reach those areas.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South waterfront?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South is not a waterfront property. It is situated in an inland commercial/office corridor at **6811 Paragon Place** in Henrico County (Richmond, Virginia), right off Interstate 64 and West Broad Street.

Q: Is the property secluded or centrally located at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The property is **centrally and conveniently located**, rather than secluded. It is situated just off Interstate 64 and West Broad Street in the suburban West End of Richmond (Henrico County). It sits right in a bustling commercial area surrounded by office buildings, retail centers, grocery stores, and restaurants, offering quick highway access to downtown Richmond, Amtrak's Staples Mill station, and local attractions.

Q: What attractions are within a 30-minute travel radius of Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is located at **6811 Paragon Place in Henrico/Midtown Richmond**, right off I-64 and West Broad Street. Because of its central location near major highways (I-64, I-95, and I-195), virtually all of the Richmond metropolitan area’s premier cultural, historic, outdoor, and shopping attractions are within a **10- to 25-minute drive** under normal traffic conditions: --- ### **1. Museums & Arts (10–15 Minutes)** * **Virginia Museum of Fine Arts (VMFA)** *(~10–12 mins / 4.5 miles)*: A world-class art museum featuring extensive permanent collections (including Fabergé eggs), rotating exhibits, an outdoor sculpture garden, and free general admission. * **Science Museum of Virginia & The Dome** *(~10–12 mins / 4.5 miles)*: Located in a historic 1919 rail station, offering interactive STEM exhibits, labs, and a massive planetarium/dome theater. * **Virginia Museum of History & Culture (VMHC)** *(~10–12 mins / 4.5 miles)*: Adjacent to the VMFA, detailing centuries of Virginia and American history. * **Children's Museum of Richmond (Central)** *(~10–12 mins)*: Located right next to the Science Museum, ideal for families with young children. * **The Poe Museum** *(~15–18 mins / 8.5 miles)*: Located in Shockoe Bottom, celebrating the life and works of Edgar Allan Poe in the city where he grew up. * **The American Civil War Museum at Historic Tredegar** *(~15–18 mins)*: Sits along the riverfront, offering comprehensive exhibits on the Civil War and Richmond's industrial history. --- ### **2. Nature, Parks & Gardens (10–20 Minutes)** * **Lewis Ginter Botanical Garden** *(~10–12 mins / 4 miles)*: One of the country's top-rated botanical gardens, featuring a classical glass domed conservatory, themed gardens, walking trails, and seasonal light shows. * **Maymont** *(~15 mins / 7 miles)*: A 100-acre Victorian estate featuring a historic mansion, formal Japanese and Italian gardens, wildlife habitats (bears, bald eagles, river otters), and a farm/nature center. * **James River Park System / Belle Isle** *(~15–18 mins)*: A Richmond staple featuring pedestrian suspension bridges, river rapids, granite boulders, hiking/biking trails, and historical ruins. * **Joseph Bryan Park** *(~8–10 mins / 3 miles)*: A nearby public park featuring a scenic azalea garden, disc golf course, walking trails, and a weekly year-round farmers market. * **Carytown** *(~10–12 mins)*: Known as "The Mile of Style," a pedestrian-friendly district filled with independent boutiques, local restaurants, and the historic 1928 Byrd Theatre. --- ### **3. Historic & Architectural Landmarks (15–20 Minutes)** * **Virginia State Capitol & Capitol Square** *(~15 mins)*: Designed by Thomas Jefferson, this active seat of state government offers free guided tours. * **Monument Avenue Historic District** *(~10–12 mins)*: Famous for its grand tree-lined architecture and historic Gilded Age mansions. * **St. John’s Episcopal Church** *(~18–20 mins)*: Located in historic Church Hill; famous as the site where Patrick Henry delivered his *"Give me liberty, or give me death!"* speech. * **Hollywood Cemetery** *(~15 mins)*: A sprawling 19th-century garden cemetery overlooking the James River, serving as the resting place of Presidents James Monroe and John Tyler. --- ### **4. Shopping, Dining & Entertainment (10–25 Minutes)** * **Short Pump Town Center** *(~12–15 mins west on I-64 / Broad St)*: A massive open-air shopping mall featuring premier retail, department stores, and dining options. * **Scott’s Addition** *(~10 mins)*: A trendy neighborhood packed with craft breweries, cideries, distilleries, rooftop bars, and entertainment venues like Tang & Biscuit (shuffleboard) and arcade bars. * **Richmond Raceway** *(~15–18 mins)*: Host to major NASCAR events and large regional expos. * **Kings Dominion** *(~25–30 mins north via I-95)*: A 400-acre amusement and water park in Doswell featuring world-class roller coasters and family rides.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer audio-visual equipment?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer audio-visual equipment. As a budget, extended-stay hotel, it focuses on standard residential amenities—such as suites with in-room kitchenettes, flat-screen TVs, free Wi-Fi, and laundry facilities—and does not have on-site meeting spaces, conference rooms, or event audio-visual rental services.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer meeting rooms or conference facilities?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer meeting rooms or conference facilities. This property focuses primarily on extended-stay lodging, featuring studio suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast, but lacks event and meeting spaces. Travelers needing conference rooms typically utilize nearby full-service business hotels in the Glenside/Broad Street corridor or larger event spaces in the Richmond area.

Q: Are attractions open year-round at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is a standard extended-stay hotel and does not feature on-site tourist attractions or entertainment facilities. However, if you are asking about the **nearby attractions** commonly visited by hotel guests in the Richmond area: * **Virginia Museum of Fine Arts (VMFA):** Open **365 days a year**. * **Lewis Ginter Botanical Garden:** Open **year-round** (daily, except Thanksgiving, Christmas Eve, and Christmas Day). * **Maymont:** The grounds and gardens are open **year-round** (though historic mansion tours have specific operating schedules). * **The Poe Museum:** Open **year-round** (Tuesday through Sunday). *Note: If you were referring to hotel recreational amenities like a pool, this specific location does not offer an operational swimming pool.*

Q: Are prices at Extended Stay America - Richmond - W. Broad Street - Glenside - South higher during spring break ?

A: Prices at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** generally do **not** see the massive, dedicated price spikes during spring break that you would find in popular beach, resort, or coastal spring break destinations. However, you may still notice moderate price variations depending on a few factors: * **Dynamic / Occupancy-Based Pricing:** Like most chain hotels, Extended Stay America uses dynamic pricing. If travel volume increases along the I-64 corridor or around Richmond in late March or April (for regional travel, youth sports tournaments, or college visits), rates can increase compared to slow winter weeks. * **Business vs. Leisure Focus:** Richmond's West End/Glenside area is predominantly oriented around business travelers, suburban retail, hospital systems, and long-term relocations rather than college spring break tourism. Consequently, weekday rates often stay standard, while weekends might experience minor fluctuations depending on local events. * **Length of Stay:** Extended Stay America heavily structures its rates around stay duration. Guests booking weekly or monthly stays often bypass short-term seasonal rate hikes, whereas 1-to-2-night weekend reservations during peak spring travel days will typically cost more. **In summary:** While rates in the spring are typically slightly higher than off-peak mid-winter months (January/February), the hotel does not experience the sharp "spring break" premiums seen in tourist-heavy vacation markets. To secure the lowest rate, booking a few weeks in advance and taking advantage of weekly stay discounts or brand membership rates is recommended.

Q: Are there fall foliage views from Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no notable fall foliage views from the hotel itself.** **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located at 6811 Paragon Place in Henrico/Richmond, VA) is situated in a commercial and suburban office-park setting directly off Interstate 64 and West Broad Street. The views from the guest rooms overlook: * The hotel parking lot * Adjacent commercial office buildings and surface lots * Interstates and access roads While you might see scattered landscaping trees changing color in the parking areas during late October or early November, the property is not scenic and has no views of forests, rivers, hills, or broad natural foliage. ### Nearby Options for Fall Foliage If you are staying at this location during the autumn foliage season, there are several great spots for viewing fall colors just a short drive away: * **Lewis Ginter Botanical Garden** (~3.5 miles away) – Features landscaped gardens, walking trails, and mature trees. * **Bryan Park** (~4 miles away) – Known for open green spaces, walking paths, and lakes bordered by dense deciduous trees. * **Maymont & the James River Park System** (15–20 minutes away) – Offers walking trails along the river, expansive tree canopies, and historic estate grounds.

Q: Are there seasonal summer activities offered at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no seasonal summer activities or organized recreation programs offered at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South.** This location is a standard, budget extended-stay hotel designed primarily for short- or long-term lodging rather than a resort experience. Its on-site amenities are practical essentials, such as: * In-room fully equipped kitchens * On-site guest laundry facilities * Grab-and-go breakfast * Free Wi-Fi and parking If you are looking for summer activities in the area, the hotel is located near several popular Richmond destinations, including: * **Lewis Ginter Botanical Garden** (outdoor exhibits and summer events) * **Maymont** (historic estate, gardens, and nature trails) * **James River Park System** (nearby in the city for kayaking, paddleboarding, and hiking)

Q: Are there special rates for holiday weekends at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Extended Stay America (including the **Richmond - W. Broad Street - Glenside - South** location) does **not** typically offer a standard standing discount specifically designated for "holiday weekends". In fact, because holiday weekends (like Memorial Day, Labor Day, or 4th of July) bring higher travel demand, nightly base rates are often subject to dynamic pricing and can be higher than average weekday rates. However, there are several ways to get lower or special rates over holiday periods at this property: 1. **Brand-Wide Seasonal Sales & Promo Codes:** Extended Stay America regularly runs chain-wide seasonal promotions (such as holiday flash sales, winter/holiday discounts, or end-of-year sales) where promo codes can be applied for short-term stays. Check the **Deals** section on [Extended Stay America’s official website](https://www.extendedstayamerica.com) before booking. 2. **Extended Perks Membership:** Joining their free rewards program (*Extended Perks*) often provides an instant 10%–20% discount on bookings, member-exclusive rates, and coupon offers. 3. **Length-of-Stay Discounts:** The brand's pricing structure heavily discounts stays that are 7+ nights or 30+ nights. If your holiday trip extends across a full week or more, your average nightly rate drops significantly. 4. **Advance Purchase / Early Booking:** Booking 7 to 21+ days in advance typically qualifies for an advance-purchase discount (up to 10% off). 5. **Standard Affiliation Discounts:** You can apply discounts for **AAA**, **AARP/seniors**, **government/military**, or corporate partner rates, which are honored across most dates depending on availability. **Tip:** For a specific holiday weekend, check rates directly on the Extended Stay America website or call the property directly at **(804) 285-2065** to see if any local event rates, promo codes, or membership discounts are available for your exact dates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South decorate for the holidays?

A: Extended Stay America locations (including the **Richmond - W. Broad Street - Glenside - South** property) are budget/extended-stay hotels focused primarily on self-catering, practical accommodations. As a brand standard: * **Public/Lobby Areas:** They do not feature formal, extensive holiday displays. However, individual on-site management or front desk staff may put up modest seasonal touches (such as a small artificial tree, tabletop decoration, or garland in the check-in area) during the winter holidays. * **Guest Rooms:** Guest suites are not decorated for holidays. If you are hoping for notable holiday decorations, festive lighting, or a festive atmosphere during your stay, you will not find it at this style of hotel. You would need to check out upscale or full-service hotels in the Richmond area (such as The Jefferson Hotel downtown, which is famous for its holiday decor) or call the front desk directly at **(804) 285-2065** to ask what minimal seasonal setup they have planned for this year.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer off-season discounts?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South** does not offer a standalone rate explicitly branded as an "off-season discount." Instead, off-season savings and lower pricing are available in the following ways: * **Dynamic / Off-Peak Pricing:** Like most hotels, their room rates fluctuate based on seasonal demand. Booking during Richmond’s slower travel seasons (typically late fall and winter, outside of major holidays) yields noticeably lower baseline nightly rates compared to peak travel periods. * **Seasonal Corporate Promotions:** Extended Stay America regularly runs brand-wide seasonal sales (such as winter holiday promotions, fall flash sales, or summer promotions) that offer promo codes for up to **30%–60% off** at participating properties, including the Richmond Glenside locations. * **Extended Stay Disounts:** Their primary savings structure relies on the **length of stay** rather than the time of year. Guests staying 7+ nights (weekly) or 30+ nights (monthly) automatically qualify for substantially reduced rates year-round. * **Standard Affinity Discounts:** You can also take advantage of non-seasonal discounts throughout the year, including AAA/CAA, senior/AARP, military/government, and Extended Perks member rates. **Tip:** To get the best off-season deal, check the **Deals / Special Offers** section on Extended Stay America’s official website ([esa.com](https://www.extendedstayamerica.com)) or call the property directly at **(804) 285-2065** to inquire about current promotional codes and extended-stay tiers.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer special Christmas packages?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer special Christmas packages. As a budget-oriented, extended-stay hotel brand, the property focuses on essential, long-term amenities—such as suites with fully equipped kitchens, free Wi-Fi, and weekly or monthly stay discounts—rather than seasonal or holiday-themed hospitality packages. While they do not have curated Christmas packages, they remain open over the holidays, and travelers may take advantage of standard brand-wide promotional discounts or extended-stay tiered savings during the winter season.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer summer packages?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** generally does **not** offer resort-style summer packages (such as bundled local attraction tickets, activity passes, or food and beverage packages). However, guests staying during the summer can take advantage of the following discounts and seasonal features: * **Brand-Wide Summer Sales & Promotions:** Extended Stay America regularly runs brand-wide promotions throughout the summer (such as *Summer Flash Sales* and seasonal promo codes), which provide discounted nightly, weekly, and monthly rates across participating locations. * **Length-of-Stay Discounts:** The hotel's standard pricing model offers significant tiered discounts for longer visits (e.g., weekly or 30+ night stays). * **Membership & Standard Rates:** Discounts through the free *Extended Perks* program, AAA/Auto Club, military/government rates, and senior discounts can also be applied during summer travel. * **Seasonal Amenities:** The property features a seasonal outdoor swimming pool and outdoor BBQ facilities. To check if a specific summer discount code is active for your dates, visit the official [Extended Stay America website](https://www.extendedstayamerica.com) under their **Deals & Special Offers** page, or contact the property directly at **(804) 285-2065**.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer winter activities?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer winter activities. It is a standard extended-stay, budget-friendly hotel focused on practical lodging amenities such as in-room kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast. It does not operate as a resort and does not host winter sports, seasonal events, or outdoor recreational winter programs.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer kids programming, organized children's activities, or kids clubs during school breaks or any other time. As a budget-oriented, extended-stay hotel, its amenities are geared primarily toward independent, self-sufficient stays—such as in-room fully equipped kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast.

Q: How busy is Extended Stay America - Richmond - W. Broad Street - Glenside - South during summer vacation?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** generally experiences **high to moderate-high occupancy during the summer months**, though the nature of its "busy-ness" differs from that of a typical vacation resort. ### 1. High Overall Occupancy * **Summer Travel & Relocations:** As a budget-friendly, extended-stay property along the I-64 / West Broad corridor, it sees peak demand in the summer. Summer is peak moving season, and the hotel accommodates many families and individuals temporarily relocating to or within the Richmond/Henrico area. * **Road Trippers & Families:** Because rooms feature full kitchenettes (saving money on dining out), it attracts summer leisure travelers, youth sports families, and tourists visiting nearby attractions (like Kings Dominion, Lewis Ginter Botanical Garden, and Richmond museums). * **Long-Term Guests:** A substantial baseline of the 108 rooms is occupied year-round by long-term guests, traveling workers/contractors, and corporate travelers. This means fewer rooms are available for short-term vacationers, leading to limited inventory and frequent sell-outs during peak summer weekends. ### 2. Atmosphere vs. Traditional Vacation Hotels * **Not a "Resort" Vibe:** The property does not feature vacation amenities like a swimming pool, lounge, or full restaurant. Rather than bustling tourist lobbies, "busyness" here looks like full parking lots in the evenings, steady use of the guest laundry facilities, and crowded front-desk check-ins in the late afternoon. * **Noise and Foot Traffic:** Reviews often note higher exterior and parking lot activity during the warmer months, especially in the evenings. ### Tips if Visiting in the Summer: * **Book Early:** Due to the combination of long-term residents and summer leisure travelers, rooms can book up weeks in advance, especially double-bed studio layouts popular with families. * **Kitchen Supplies:** While rooms have stovetops and refrigerators, you may need to request or provide your own dishes, cookware, and utensils, as availability at the front desk can be stretched thin during full summer capacity. * **Check Parking:** The parking lot can fill up quickly later at night, so arriving earlier in the evening ensures easier parking.

Q: How far in advance should I book for spring break at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: For **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the recommended booking window for spring break depends on how busy the Richmond area is during your specific dates: ### 1. Recommended Booking Timeline * **Ideal Window:** **4 to 8 weeks in advance** (roughly late January through mid-February for a typical March–April spring break). * While Richmond is not a traditional coastal beach destination, the **W. Broad Street / Glenside corridor** is a high-demand suburban commercial hub. Extended-stay properties often fill up with traveling professionals, corporate guests, youth sports tournaments, and college visitors (VCU, University of Richmond). * **If Visiting During a Major Local Event:** **2 to 3 months in advance**. * If your dates overlap with major university spring break/graduation activities, large youth sports events at nearby athletic complexes, or the **Ukrop’s Monument Avenue 10k** (usually in April), area rooms can book out or spike in price earlier than usual. --- ### 2. Tips to Get the Best Rate & Protect Your Plans * **Lock in a Flexible Rate Early:** Standard reservations booked directly through Extended Stay America typically feature flexible cancellation (often up to 6:00 PM on the day of arrival). Booking 1–2 months early lets you lock in lower rates with minimal financial risk. * **Watch Out for Advance Purchase Restrictions:** Extended Stay America often discounts "Advance Purchase" (AP) rates. Keep in mind that these require upfront payment and are strictly non-refundable after 24 hours, so avoid them unless your travel dates are 100% set. * **Length-of-Stay Discounts:** If you are staying 7+ or 30+ nights, extended stay tiers apply automatic rate discounts. Rooms with specific bed types (e.g., two doubles vs. one queen) tend to sell out first for spring break travelers, so book earlier if you need multiple beds.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South busy during Thanksgiving?

A: **Yes, but usually in terms of high room occupancy rather than heavy hotel lobby foot traffic.** The demand patterns during Thanksgiving week reflect the hotel's location and business model: * **High Room Occupancy (Family & Holiday Visitors):** Located right off I-64 along West Broad Street, this hotel is a budget-friendly option for people visiting family in the Richmond/Henrico County area for Thanksgiving. Because standard hotels in the area fill up and raise rates, economy/extended-stay properties often see a surge of multi-night bookings from visiting relatives needing guest kitchens and extra space. * **Long-Term Resident Baseline:** Extended Stay America locations maintain a significant baseline of long-term and temporary-housing guests year-round. Because a large portion of the rooms are already occupied by extended-term residents, it takes fewer holiday travelers to reach near or full capacity. * **Low "Crowd" Feel Inside the Property:** Unlike full-service hotels or resorts with restaurants, banquet halls, and large lobbies, this property has minimal shared amenities (mainly grab-and-go breakfast and guest laundry). You will not experience large crowds milling around inside, though **parking spaces may fill up quickly in the evenings**. * **Area Traffic:** The surrounding **West Broad Street corridor** (near Glenside and nearby shopping centers like Short Pump and Willow Lawn) gets significantly congested with holiday shoppers, particularly starting Thanksgiving evening through Black Friday weekend. **Recommendation:** If you plan to stay there over Thanksgiving, it is advisable to book several weeks in advance to secure a room and lock in lower rates, as affordable rooms along the I-64 Richmond corridor tend to sell out leading up to the holiday week.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South crowded during school holidays?

A: **No, it is typically not crowded with tourists or vacationers during school holidays**, though overall room occupancy may still fluctuate. Here is what you can generally expect: * **Customer Base:** Unlike full-service family resorts, this hotel primarily caters to long-term guests, traveling contractors, relocating residents, and budget-conscious solo or business travelers. It is not a primary destination for family vacations. * **Lack of Common Congestion Areas:** Because it lacks leisure amenities like a swimming pool, restaurant, or hot tub, you won’t encounter the chaotic crowds, noisy common areas, or lines typical of holiday resort destinations. * **Potential Holiday Traffic:** Because it is located near the I-64 corridor and West Broad Street in Henrico/Richmond, you may see modest upticks in transient guests passing through during major holiday travel weekends (like Thanksgiving, Christmas, or Memorial Day weekend). * **Parking and Shared Amenities:** Even if the hotel has high room occupancy, the main areas where you might notice other guests are the parking lot and the self-service laundry room. If you are planning to travel during a major holiday week, booking in advance is still recommended to secure the best rates, but you should not expect school holiday-style crowds at the property.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South good for families during summer vacation?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is generally **not recommended as a prime summer vacation spot for families**, though it can serve as a functional, strictly budget-oriented base if cost and kitchen amenities are your top priorities. --- ### Why It May Work (The Pros) * **In-Room Kitchens:** Every suite includes a full kitchen (refrigerator, stovetop, microwave), making it easy to store snacks and cook simple meals for kids to save on dining costs. * **Budget & Location:** Rates are typically very affordable. The hotel sits near I-64 in the West End/Henrico area, offering easy driving access to family-friendly Richmond attractions like the Lewis Ginter Botanical Garden, the Science Museum of Virginia, and Maymont. * **Pet-Friendly:** If you are traveling with a dog or other pet for summer break, the property allows pets. --- ### Why It May Disappoint for a Summer Family Vacation (The Cons) * **No Swimming Pool:** For most families traveling in hot summer weather, a pool is a key vacation highlight. This property does not have an on-site pool. * **Basic "Grab-and-Go" Breakfast:** Unlike traditional family hotels with hot waffle and egg spreads, breakfast here is typically limited to pre-packaged items (muffins, granola bars, coffee, or oatmeal). * **Long-Term / Extended-Stay Vibe:** Because it functions primarily as an extended-stay residential hotel, the overall atmosphere caters to traveling contract workers, temporary residents, and long-term guests rather than vacationing tourists. * **Infrequent Housekeeping:** Standard extended-stay policy typically only includes full housekeeping once a week unless paid for separately. * **Inconsistent Reviews:** Like many budget extended-stay brands, guest reviews for this specific location frequently mention signs of aging, worn furnishings, and variable cleanliness. --- ### Better Family Alternatives Nearby If you want to stay in the exact same Glenside/Broad Street corridor for similar convenience but with much better family amenities, consider: * **Hampton Inn & Suites Richmond/Glenside:** Features an outdoor pool, complimentary hot breakfast, and a more vacation-oriented setting. * **Residence Inn by Marriott Richmond Midtown/Glenside:** Offers the same full in-suite kitchens as Extended Stay America, but adds an indoor pool, a full hot breakfast, and higher overall service marks.

Q: Is it worth visiting during rainy season at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Whether it is "worth visiting" during the rainy season depends on the nature of your trip, but generally, **this property is a practical, budget-oriented accommodation rather than a leisure destination or resort.** Here is what to consider if you are planning to stay there during rainy periods: ### 1. Understanding the "Rainy Season" in Richmond, VA * Richmond, Virginia, does not have a tropical monsoon-style rainy season. Rainfall is relatively evenly distributed throughout the year, though **July and August** tend to have the highest rainfall due to frequent afternoon thunderstorms, and late summer/early autumn can occasionally see heavier tropical rain systems. * Because rain in Richmond is rarely constant all day, bad weather rarely prevents basic travel or indoor activities. ### 2. Pros of Staying Here During Rainy Weather * **In-Room Kitchens:** Every suite includes a fully equipped kitchen (stovetop, microwave, refrigerator). If heavy rain or storms make going out unappealing, you can easily cook and dine inside. * **Proximity to Indoor Attractions:** The hotel is located along the West Broad Street corridor (near I-64), making it a short drive to major indoor Richmond attractions, such as: * **Virginia Museum of Fine Arts (VMFA)** (free admission, large indoor space) * **Science Museum of Virginia** * Shopping and dining at **Short Pump Town Center** * **Value & Affordability:** If your travel to Richmond is for business, relocation, medical reasons, or temporary housing, this hotel offers functional, lower-cost extended-stay rates. ### 3. Drawbacks to Consider * **Exterior Walkways & Parking:** Depending on the room's location, you may have to walk outdoors through the parking lot or exterior corridors to get in and out of the building, which can be inconvenient in downpours. * **No Indoor Leisure Amenities:** The property does not have an indoor pool, fitness center, or full-service indoor restaurant/lounge to keep you entertained on a rainy day. * **Traffic:** West Broad Street and the nearby I-64 interchanges can experience heavy traffic and slowdowns during wet, stormy rush hours. ### Bottom Line If you are looking for an **affordable, functional place to sleep and cook** while visiting family, working, or touring Richmond's indoor sights, rainy weather won't significantly hinder your stay. However, if you are looking for a **getaway or vacation staycation** where you can spend a rainy day enjoying property amenities (like an indoor pool, spa, or on-site restaurant), a full-service hotel downtown or in Short Pump would be a better choice.

Q: Is September less crowded than summer at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, slightly, but the difference is much less noticeable than at a standard leisure hotel.** Here is why: 1. **Leisure vs. Long-Term Demographics:** Peak summer (June through August) sees higher transient travel in Richmond due to family vacations, youth sports tournaments, and road trips. September sees a decline in this family tourist segment once schools resume. 2. **Extended-Stay Occupancy:** Because this is an extended-stay property (offering discounted weekly/monthly rates, kitchenettes, and on-site laundry), a large portion of its occupants are long-term residents, relocating professionals, traveling contractors, or temporary corporate workers. These guests maintain a relatively consistent baseline occupancy year-round. 3. **Midweek Business Pick-Up:** While weekend family crowds drop after Labor Day, September kicks off the fall business, conference, and university travel season in Richmond, keeping midweek occupancy steady. ### What to Expect * **Weekends:** September will feel **noticeably calmer and less crowded** compared to busy summer weekends. * **Weekdays:** Midweek occupancy and parking will feel **about the same as summer**, largely driven by business travelers and long-term guests.

Q: Is this property quieter in the fall at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the noise level does not significantly decrease simply because it is fall. Key factors contributing to noise levels year-round include: * **High Long-Term Occupancy:** Because it functions primarily as an extended-stay hotel catering to weekly and monthly workers, relocations, and transitional residents, guest turnover and occupancy are relatively steady throughout the year rather than fluctuating heavily with typical vacation seasons. * **Location and Traffic Noise:** The hotel sits right off West Broad Street and near the I-64 corridor, a major suburban commercial artery. Road and commuter traffic remains steady during the fall months. * **Internal Building Soundproofing:** As is typical for budget extended-stay properties, sound insulation between rooms and along hallways is relatively thin. Internal noise depends heavily on immediate neighbors, foot traffic, and pets (since the property is pet-friendly) rather than the season. **Tips for a quieter stay:** * Request a room on the **top floor** to eliminate overhead footsteps. * Ask for a room **facing away from the main parking lot and entrance** to reduce vehicle and foot traffic noise. * Bring a white noise machine or earplugs, especially if you are sensitive to hallway sounds or neighboring doors.

Q: What activities, programming, and special offers does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide during spring break season?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is an economy, extended-stay hotel geared toward self-catering and independent travelers. Because it operates as an extended-stay motel rather than a full-service resort, **it does not offer organized activities, entertainment programming, or seasonal spring break events.** Guests staying during spring break season can utilize its standard amenities and typical brand promotions: ### 1. Activities and Programming * **On-Site:** There is no scheduled programming, concierge-run activities, or kids’ clubs. On-site facilities are limited to essentials: standard suite living, basic guest laundry, and access to basic cable and Wi-Fi. * **Off-Site/Area Attractions:** Guests visiting Richmond during the spring use the hotel as an affordable home base to explore nearby area attractions, such as: * **Lewis Ginter Botanical Garden** (popular for spring blooms) * **Maymont Estate and Gardens** * **Virginia Museum of Fine Arts (VMFA)** * **Short Pump Town Center** for shopping and dining ### 2. Special Offers and Deals While the hotel does not offer party packages or festival-style spring break promotions, it provides standard brand-wide savings: * **Extended Stay Tiered Discounts:** Automatic percentage discounts apply the longer you stay (discounted rates for 7+ nights, 14+ nights, and 30+ nights). * **Extended Perks Member Rates:** Booking directly through the Extended Stay America rewards program provides a member discount, seasonal coupon codes (often 10%–20% off shorter stays depending on current brand promotions), and partner discounts. * **Standard Inclusions:** * Free grab-and-go breakfast (coffee, oatmeal, breakfast bars) * Free basic Wi-Fi and free surface parking * In-room fully equipped kitchens (stovetop, microwave, full-size refrigerator) to help save on dining out.

Q: What children's activities and programs does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer during the Christmas holiday period?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer any organized children's activities, kids' clubs, or holiday-themed programs during Christmas or any other time of year.** As an extended-stay, budget-friendly suite hotel designed primarily for independent travel, corporate guests, and self-sufficient families, the property focuses on basic lodging amenities rather than resort-style entertainment. ### What the property offers families: * **In-room amenities:** Suites include fully equipped kitchens (stovetop, microwave, full-size refrigerator) and free Wi-Fi, allowing families to cook meals and stream entertainment. * **Policy perks:** Children stay free when using existing bedding. * **Essentials:** Grab-and-go breakfast and on-site guest laundry facilities. ### Nearby Christmas activities for kids in Richmond: If you are staying at this location over the holidays and looking for activities for children, several popular local attractions typically host seasonal family events nearby: * **Lewis Ginter Botanical Garden** (approx. 10–15 minutes away): Known for the annual *Dominion Energy GardenFest of Lights*, which features millions of holiday lights, model trains, and family activities. * **The Science Museum of Virginia** (approx. 10 minutes away): Often hosts seasonal exhibits, holiday workshops, and dome theater shows. * **Maymont** (approx. 15 minutes away): Features historic holiday decor, carriage tours, and family-friendly seasonal events.

Q: What events does Extended Stay America - Richmond - W. Broad Street - Glenside - South host for New Year’s Eve?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** does not host any New Year’s Eve events, parties, or celebrations. This property operates as a budget-oriented, extended-stay lodging facility designed for basic accommodations—featuring self-contained suites with kitchens, laundry facilities, and free Wi-Fi—and does not have on-site event spaces, ballrooms, restaurants, or bars to hold holiday festivities. Guests visiting the area for New Year's Eve typically look to nearby venues, bars, and restaurants in neighborhoods like **Scott’s Addition**, **Downtown Richmond**, or **Carytown** (about a 10–15 minute drive away) for public events and parties.

Q: What is the difference between early and late summer at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the hotel’s standard amenities and services (such as in-suite kitchens, weekly housekeeping, grab-and-go breakfast, and pet-friendly policies) remain the same year-round. However, the experience between **early summer (June to early July)** and **late summer (August to September)** differs primarily due to local weather, guest demographics, and regional seasonal travel: --- ### 1. Weather and Climate * **Early Summer (June – early July):** * Temperatures in Richmond typically peak in the mid-80s to low 90s (°F). * While warm and humid, mornings and late evenings are generally more comfortable for outdoor dining and exploring nearby spots like Lewis Ginter Botanical Garden or Maymont. * **Late Summer (August – September):** * August brings the hottest and most humid conditions of the year in central Virginia, with frequent mid-to-high 90s (°F) and afternoon thunderstorms. * September begins a notable cooldown into pleasant, crisper early-autumn weather. --- ### 2. Guest Demographics and Demand * **Early Summer:** * **Leisure & Family Relocations:** Early summer sees a higher proportion of families taking vacations, road-tripping along the I-64 corridor, or staying temporarily during residential moves and home renovations between school years. * Higher turnover of weekend leisure travelers visiting Richmond attractions. * **Late Summer:** * **University / College Rush:** Richmond is home to Virginia Commonwealth University (VCU), the University of Richmond, and Virginia Union University. By mid-to-late August, extended-stay properties in the West End/Glenside area experience a distinct surge in families assisting students with move-ins or students needing temporary housing before lease start dates. * Corporate travel and business-related extended stays begin to ramp up again heading into September. --- ### 3. Rates and Availability * **Early Summer:** Rates generally reflect standard summer vacation pricing, with higher weekend demand. * **Late Summer:** Availability can tighten significantly around mid-to-late August due to university orientations and move-in weekends, followed by steadier weekday corporate occupancy starting after Labor Day.

Q: When is peak season for this destination at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The destination for this property is **Richmond, Virginia** (located in the West End / Glenside area). The travel and demand seasons for Richmond are generally divided as follows: * **Primary Peak Season: May through October** * **Late Spring (May to June):** Warm, pleasant weather, garden blooms (like Lewis Ginter Botanical Garden nearby), outdoor festivals, and college graduations (VCU, University of Richmond). * **Fall (September to October):** Often the most popular time of year due to mild autumn temperatures, fall foliage, and major local events (such as the Richmond Folk Festival). * **Summer (July to August):** Peak period for family vacations, summer travel, and road trips, though it brings hot and humid weather. * **Secondary / Business Demand Peaks:** * Because this is an extended-stay hotel with business amenities and highway access (I-64 / Broad Street corridor), it also experiences strong demand during the **Virginia General Assembly session (January through March)** and during **corporate relocation windows in late spring and early fall**. * **Low / Off-Peak Season: December through February** * Aside from early holiday events, tourism slows down significantly during the colder winter months, which is generally when rates and occupancy are at their lowest.

Q: When is peak spring break season here at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located off I-64 in the West End/Henrico County area of Richmond, VA), the peak spring break period spans from **early March through mid-to-late April**: * **College Spring Breaks (Early-to-Mid March):** Nearby universities, such as Virginia Commonwealth University (VCU) and the University of Richmond, typically schedule their spring breaks in the first half of March. During this window, you see an uptick in visiting college families, prospective students touring campuses, and traveling groups. * **K–12 School Breaks (Late March through Mid-April):** Local school districts (Henrico County Public Schools and Richmond City Public Schools), as well as regional school systems in Virginia and neighboring states, typically take spring break during the first or second week of April (frequently coinciding with the week before or after Easter). This brings family leisure travelers taking road trips or staycations. ### What to Expect at this Hotel * **Not a Traditional Beach Spring Break:** Richmond is not a rowdy beach destination, so you won’t encounter large, festive spring break crowds at this property. * **Guest Mix:** Because this is an extended-stay property featuring in-room kitchens, peak spring travel here generally consists of **visiting sports tournament teams** (attending regional events at venues like the Henrico Sports & Events Center), **families visiting local colleges or attractions** (Maymont, Lewis Ginter Botanical Garden, Kings Dominion), and **long-term corporate/contract guests**. * **Peak Occupancy Days:** Even during spring break weeks, weekday vs. weekend occupancy tends to balance out, but weekend dates in late March and April book up fastest and see slightly elevated nightly rates due to regional youth sports and spring events.

Q: Are there boating or sailing experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no boating or sailing experiences at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The property is a budget extended-stay hotel located inland in a suburban business/commercial corridor off West Broad Street and Interstate 64 (at 6811 Paragon Place). Its on-site amenities are limited to standard hotel features such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry, and parking. If you are looking for water-based recreation in the Richmond area, you would need to visit nearby waterways such as the **James River** (popular for kayaking, paddleboarding, and whitewater rafting) or regional state parks and reservoirs (such as Pocahontas State Park or Swift Creek Reservoir) located a drive away from the property.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no cooking classes or culinary experiences** offered at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. It is an economy extended-stay hotel focused on self-catering lodging. The food-related amenities provided on-site are limited to: * **In-room fully equipped kitchens** (stovetop, microwave, full-size refrigerator, and cookware/utensils) for guests to cook their own meals. * A complimentary **grab-and-go breakfast**. If you are looking for cooking classes or culinary activities in the Richmond area, local off-site options like **The Kitchen Classroom** (located nearby in Henrico/Richmond) offer public and private recreational culinary classes.

Q: Are there cultural workshops or local art experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no cultural workshops or local art experiences offered on-site.** **Extended Stay America – Richmond – W. Broad Street – Glenside – South** is a budget-oriented, extended-stay lodging facility. Its services and amenities are focused on practical essentials such as in-room kitchens, free Wi-Fi, self-service laundry, and grab-and-go breakfast. The property does not offer activity programming, classes, or art installations. However, the hotel is situated a short drive (roughly 10–15 minutes / 5–7 miles) from several prominent art and cultural hubs in Richmond: * **Virginia Museum of Fine Arts (VMFA):** Located about 5–6 miles away, offering world-class galleries, free admission, studio art classes, lectures, and community events. * **Visual Arts Center of Richmond (VisArts):** Located near the Museum District, offering community workshops in pottery, printmaking, painting, and fiber arts. * **The Cultural Arts Center at Glen Allen:** Located a few miles north, hosting art exhibits, live performances, and hands-on creative workshops for adults and kids.

Q: Are there daily scheduled activities or programming at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no daily scheduled activities or organized programming** at Extended Stay America - Richmond - W. Broad Street - Glenside - South. Extended Stay America properties operate as budget-friendly, self-service extended-stay hotels rather than full-service resorts. Their amenities are focused on functional, independent living, including: * Studio suites with fully equipped kitchens (stove, microwave, refrigerator) * Complimentary grab-and-go breakfast * Free Wi-Fi * On-site self-service guest laundry facilities * Pet-friendly accommodations They do not provide activity directors, social hours, fitness classes, or scheduled guest events.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no eco-tourism or nature excursions organized or offered directly by Extended Stay America – Richmond – W. Broad Street – Glenside – South.** This hotel is a standard suburban, budget extended-stay property designed primarily for self-catering, temporary lodging, and business travelers. It does not feature tour desks, concierge-led excursions, or eco-resort activities. However, the hotel’s location off I-64 provides easy driving access to several major nature spots, botanical gardens, and outdoor recreation areas in the greater Richmond area, including: * **Lewis Ginter Botanical Garden** (~10–15 minutes away): Over 50 acres of themed gardens, walking trails, and plant conservation exhibits. * **Maymont** (~15 minutes away): A 100-acre historic estate featuring wildlife habitats (including native Virginia fauna), formal Japanese and Italian gardens, and nature walking paths. * **James River Park System** (~15–20 minutes away): Richmond's premier natural outdoor attraction, offering river trails, birdwatching, kayaking/rafting, and paths across Belle Isle and the Wetlands. * **Three Lakes Park & Nature Center** (~15 minutes away): A local nature center featuring woodland trails, an underwater aquarium, and wetland habitats. If you are looking for guided nature excursions, you will need to arrange them independently through local outdoor outfits (such as local kayak or rafting outfitters on the James River) or visit these nature reserves on your own.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer exclusive partnerships, special access packages, or contracted ticket discounts with local Richmond attractions. As a budget extended-stay brand, the property focuses on essential lodging amenities (such as in-room kitchens, on-site laundry, and weekly/monthly rates). While the hotel frequently advertises its proximity to popular area sights—such as the **Virginia Museum of Fine Arts**, **Lewis Ginter Botanical Garden**, **Maymont**, and **The Poe Museum**—guests purchase tickets and arrange admissions independently. *(Note: Extended Stay America members may occasionally have access to generic, chain-wide partner coupons or rental car discounts through the corporate "Extended Perks" program, but there are no destination-specific attraction deals tied exclusively to this Richmond location.)*

Q: Are there group team-building activities at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer or organize group team-building activities. This property is a budget extended-stay hotel focused primarily on lodging, with basic amenities such as suites with in-room kitchens, free Wi-Fi, and guest laundry. It does not have dedicated conference rooms, event planners, or on-site team-building programs. Groups staying at this hotel typically arrange team-building events off-site in the surrounding Richmond area (such as local escape rooms, outdoor parks like Maymont, or dedicated meeting venues/event centers nearby).

Q: Are there indoor activities for bad weather at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no dedicated indoor recreational activities or amenities on-site** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. As a budget extended-stay property, its indoor facilities are strictly limited to practical essentials: * In-room flat-screen cable TVs and free Wi-Fi * In-room fully equipped kitchens * A guest laundry facility The hotel **does not** have an indoor swimming pool, fitness center, game room, or lounge/activity area. --- ### Nearby Indoor Activities for Bad Weather If you are looking to get out of the hotel during rain or cold weather, several major indoor Richmond attractions and entertainment options are located within a 10- to 15-minute drive: * **Virginia Museum of Fine Arts (VMFA):** Located about 10–12 minutes away, this world-class art museum has extensive indoor galleries, dining, and free general admission. * **Science Museum of Virginia:** Located roughly 10 minutes away on Broad Street, offering interactive indoor science exhibits and a giant dome theater. * **Shopping & Entertainment:** * **Short Pump Town Center** (indoor/covered shops nearby) or **Regency Square Mall** (featuring indoor attractions like Surge Adventure Park, indoor pickleball, and a cinema). * **Movie Theaters & Indoor Play:** There are multiple indoor bowling alleys, escape rooms, and movie theaters along the West Broad Street corridor.

Q: Are there interactive or educational programs at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no interactive or educational programs offered at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The property operates strictly as a budget extended-stay hotel focused on self-catering and basic accommodations. Its amenities are limited to standard lodging features such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast options. If you are looking for educational or interactive activities in the area, the hotel is situated near several local cultural institutions, including: * **Science Museum of Virginia** (interactive science exhibits and planetarium) * **Children's Museum of Richmond** (hands-on learning and play areas) * **Virginia Museum of Fine Arts (VMFA)** (art collections, tours, and workshops) * **Lewis Ginter Botanical Garden** (educational nature exhibits and family activities)

Q: Are there proposal or anniversary packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer proposal, anniversary, or romance packages. Extended Stay America is a budget- and value-focused extended-stay brand. Their properties specialize in essential amenities—such as suites with in-room kitchens, free Wi-Fi, on-site laundry facilities, and weekly/monthly discounted rates—rather than romantic concierge services or special-occasion packages. If you are planning a proposal or anniversary in the Richmond area and want bundled romance packages (e.g., champagne, flowers, turndown service, or dinner credits), you may want to look into full-service or boutique hotels nearby, such as: * **The Jefferson Hotel** (Historic downtown Richmond) * **Graduate by Hilton Richmond** * **Omni Richmond Hotel** * **Quirk Hotel Richmond**

Q: Are there romantic experience packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no romantic experience packages** offered at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. This property operates as a budget-to-midscale extended-stay hotel. Its amenities and services focus on practical necessities for short- or long-term travelers—such as in-room fully equipped kitchens, on-site guest laundry, free Wi-Fi, and a grab-and-go breakfast. It does not offer romantic add-ons or special occasion packages (such as champagne, flowers, couples' dining, or romance turndown services). For special romance packages, historic or full-service boutique hotels in the Richmond area—such as **The Jefferson Hotel**, **Quirk Hotel Richmond**, or the **Omni Richmond Hotel**—regularly feature dedicated romantic getaway packages.

Q: Are there seasonal or holiday events at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, the hotel itself does not host seasonal or holiday events.** **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is an economy extended-stay property focused on basic lodging. Its amenities are tailored to independent, self-sufficient stays—featuring studio suites with fully equipped kitchens, guest laundry, and grab-and-go breakfast—rather than organized guest programming, banquet facilities, or on-site event hosting. However, its location off I-64 places guests close to popular seasonal and holiday events throughout the Richmond area: * **Lewis Ginter Botanical Garden** (~3–4 miles away): Famous for its annual *Dominion Energy GardenFest of Lights* during the winter holiday season. * **Maymont & Carytown** (short drive south): Host frequent seasonal festivals, fall events, and holiday shopping. * **Downtown Richmond / Broad Street corridor**: Hosts annual celebrations such as the Richmond Christmas Parade and seasonal arts events.

Q: Are there sunrise or sunset experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no sunrise or sunset experiences, rooftop viewpoints, or scenic observation features at Extended Stay America - Richmond - W. Broad Street - Glenside - South. This property is a standard, budget-focused extended-stay hotel located in an urban/commercial office park setting (off Paragon Place near I-64 in Richmond, Virginia). It features low-rise buildings surrounded by parking lots and commercial office buildings rather than open, scenic terrain. If you are staying at this location and looking for scenic sunrise or sunset spots nearby, you will need to travel a short drive into Richmond: * **Libbie Hill Park:** The premier sunset/sunrise spot in Richmond, offering panoramic, elevated views over the James River and the city skyline (about a 15–20 minute drive east). * **The T. Tyler Potterfield Memorial Bridge / Belle Isle:** Great waterfront views over the river, particularly striking in the early morning or evening light (about a 15-minute drive). * **Lewis Ginter Botanical Garden:** Located only about 3 miles from the hotel, offering landscaped gardens and open sky views during evening open hours or seasonal events.

Q: Are there teen-focused experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no teen-focused experiences, programs, or dedicated amenities** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. This property is a budget, extended-stay hotel designed primarily for practical, self-sufficient lodging. Its amenities are basic and functional—such as fully equipped in-room kitchens, free Wi-Fi, guest laundry facilities, and a grab-and-go breakfast—with no game rooms, youth lounges, activity coordinators, or organized teen events. Families traveling with teenagers usually need to venture off-site for entertainment. Nearby Richmond-area attractions that tend to appeal to teens include: * **The Science Museum of Virginia** (interactive exhibits and an IMAX dome theater) * **Short Pump Town Center** (shopping, dining, and outdoor retail space located further west on Broad Street) * **Belle Isle / James River Park System** (hiking, rock scrambling, and outdoor trails) * **Kings Dominion** (an amusement/theme park located roughly 25–30 minutes north of the area)

Q: Are there VIP or exclusive access experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no VIP or exclusive-access experiences** at the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. This property is a budget- to mid-tier extended-stay hotel designed for practical, self-service lodging. Its features are standard across all guests, including: * Studio suites equipped with full kitchens (stovetop, microwave, refrigerator) * Free Wi-Fi * Free basic grab-and-go breakfast * On-site coin/card-operated guest laundry * Free parking and pet-friendly room options The property does not feature executive lounges, VIP floors, concierge services, private dining, or luxury upgrades. The closest thing to any "exclusive" perk is the brand-wide, free-to-join **Extended Perks** rewards program. Signing up gives access to member-only room discounts, partner coupons (for rental cars, restaurants, etc.), and perks like early check-in or late check-out for stays of seven nights or more (subject to availability), but it does not include on-site VIP amenities.

Q: Are there water parks or splash areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no water parks or splash areas at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. This property is a budget-focused, extended-stay hotel that offers basic essentials such as suites with kitchens, guest laundry facilities, and free Wi-Fi, without recreational water park or splash pad facilities on-site.

Q: Are there water sports available on-site at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no water sports available on-site. Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South is a standard suburban extended-stay hotel located in an office and commercial area. It focuses on basic amenities like fully equipped in-room kitchens, free Wi-Fi, on-site laundry facilities, and free parking, but it does not have water sports facilities or waterfront access.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer wellness retreats or themed weekends. It operates as a standard, budget-to-midscale extended-stay hotel geared toward business travelers, relocating individuals, and long-term visitors. Amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site laundry facilities, grab-and-go breakfast, and pet-friendly accommodations. It does not have event programming, spa/wellness packages, or retreat facilities.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No.** Extended Stay America - Richmond - W. Broad Street - Glenside - South is a standard budget, extended-stay hotel located in a suburban commercial area off I-64. It does not sit on a waterfront and does not offer or book water sports like kayaking or paddleboarding. If you are looking to kayak or paddleboard during your visit to Richmond, you can book rentals and guided outings through local outfitters operating on the nearby James River, such as **Riverside Outfitters** or **RVA Paddlesports**, which are typically a 15- to 20-minute drive from the hotel.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South arrange fishing trips?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not arrange fishing trips. It is an economy extended-stay hotel that provides basic self-catering lodging (such as in-room kitchens, free Wi-Fi, and guest laundry) rather than full-service concierge or recreational excursion services. Guests interested in fishing in the Richmond area (such as on the James River) would need to book independently through local fishing guides or charters.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South host family movie nights or events?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not host family movie nights or scheduled social events. Like most properties in the Extended Stay America chain, this location operates as a budget-oriented, self-service extended-stay hotel focused on practical accommodations rather than resort-style entertainment. Amenities are limited to: * In-room fully equipped kitchens * Flat-screen TVs with standard cable channels * Free Wi-Fi * Grab-and-go breakfast * On-site guest laundry facilities They do not have an activities coordinator, theater room, or organized family entertainment programs.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer curated city itineraries?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer curated city itineraries or concierge trip-planning services. As a budget-oriented, extended-stay hotel chain, Extended Stay America focuses on self-service amenities such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, free grab-and-go breakfast, and pet-friendly accommodations. While front desk staff can often provide general recommendations for nearby spots—and the hotel's website lists popular nearby Richmond attractions such as the Virginia Museum of Fine Arts, Maymont, and Lewis Ginter Botanical Garden—they do not provide personalized or pre-planned tour itineraries.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer guided tours?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer guided tours. As a budget, extended-stay hotel chain, it provides standard lodging accommodations focused on self-sufficient stays (such as suites with in-room kitchens, on-site guest laundry, free Wi-Fi, and complimentary grab-and-go breakfast). It does not feature concierge, tour desk, or excursion-booking services. Guests wishing to explore local Richmond attractions (such as the Virginia Museum of Fine Arts, Maymont, or Lewis Ginter Botanical Garden) need to arrange their own tours directly through those venues or independent local tour operators.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer hiking excursions?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer hiking excursions. As a budget extended-stay hotel chain, it provides self-catering lodging essentials (such as fully equipped in-room kitchens, free Wi-Fi, and on-site laundry), but it does not operate guided outdoor activities, tours, or excursions. Guests interested in hiking typically need to arrange their own transportation to nearby parks and trail systems in the Richmond area (such as the James River Park System, Belle Isle, or Pocahontas State Park).

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer wine tastings?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer wine tastings. It is a budget, extended-stay hotel that focuses on essential amenities such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, free grab-and-go breakfast, and pet-friendly rooms. It does not feature on-site bars, restaurants, or hosted tasting events.

Q: Does the property host retreat-style experiences at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not host retreat-style experiences. It operates strictly as a budget extended-stay hotel aimed at travelers needing temporary housing, business stays, or long-term lodging. Amenities are limited to essentials such as fully equipped in-suite kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast; it lacks retreat programs, wellness packages, spa services, or dedicated retreat/event facilities.

Q: Does the property provide adventure tours at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not provide adventure tours. The property is a budget extended-stay hotel that focuses on essential lodging accommodations—such as suites with fully equipped kitchens, free Wi-Fi, guest laundry facilities, and complimentary grab-and-go breakfast. It does not offer tour desk services, guided excursions, or recreational adventure packages.

Q: Is there live entertainment at night at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there is no live entertainment at night** at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. This property is a basic, extended-stay hotel that focuses on essential lodging amenities—such as suites with in-room kitchenettes, free Wi-Fi, and guest laundry facilities. It does not feature an on-site bar, lounge, restaurant, or performance venue. Guests looking for live music, comedy, or nightlife will need to visit nearby bars, restaurants, and entertainment venues along the West Broad Street corridor or in downtown Richmond.

Q: Is there structured programming for different age groups at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there is no structured programming (such as kids' clubs, youth activities, or organized adult programming) at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The property operates as a standard, budget extended-stay hotel focused on self-sufficient accommodations. Its amenities are limited to essentials such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, free parking, and grab-and-go breakfast. Structured, age-tiered activity programs are typically found at full-service resorts or family vacation clubs rather than extended-stay lodging of this type.

Q: What cultural landmarks are near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located at 6811 Paragon Place in the West End/Henrico area) sits directly off I-64 and West Broad Street. This convenient corridor places you within a 10-to-15-minute drive of many of Richmond's primary cultural and historic landmarks: ### 1. Museums & Historic Districts (Within ~4–5 miles) * **Virginia Museum of Fine Arts (VMFA):** Located in the Museum District (about 4 miles east), VMFA is a world-class art museum featuring expansive permanent collections—including African art, Art Deco/Art Nouveau, Fabergé eggs, and American paintings—as well as a picturesque outdoor sculpture garden and free general admission. * **Virginia Museum of History & Culture (VMHC):** Situated directly adjacent to the VMFA, this institution documents more than 400 years of Virginia and American history through deep interactive exhibits and archives. * **Science Museum of Virginia:** Located inside the historic neoclassical Broad Street Train Station designed by John Russell Pope, featuring interactive science exhibits, a giant dome theater, and STEM events. * **The Children's Museum of Richmond (CMoR):** Adjacent to the Science Museum, this family-oriented cultural landmark offers hands-on educational exhibits and creative play spaces. * **Monument Avenue Historic District:** A National Historic Landmark district known for its grand turn-of-the-century Gilded Age architecture, tree-lined medians, and rich urban history. ### 2. Historic Estates & Gardens (Within ~3–6 miles) * **Lewis Ginter Botanical Garden:** Located about 3.5 miles northeast in Lakeside, this 50-acre garden features a classic domed conservatory, historic Bloemendaal House, themed gardens, and rotating seasonal cultural exhibitions. * **Maymont Estate:** Around 6 miles southeast, Maymont is a 100-acre historic Victorian estate featuring the preserved 1893 Maymont Mansion, Italian and Japanese formal gardens, an arboretum, and wildlife habitats. * **Agecroft Hall & Virginia House:** Located roughly 5 miles away in the historic Windsor Farms neighborhood along the James River, these are authentic relocated English Tudor/Elizabethan manors featuring historically recreated period gardens and living-history tours. ### 3. Historic Downtown Landmarks (Within ~7–8 miles) Taking West Broad Street or I-64 East directly into Downtown Richmond brings you to: * **The Edgar Allan Poe Museum:** Commemorating the author's formative years in Richmond, housed partly in the Old Stone House (the oldest surviving residential building in the city). * **Historic Tredegar & The American Civil War Museum:** Set along the James River at the historic iron foundry site, highlighting the complex perspectives of the Civil War. * **Virginia State Capitol:** Designed by Thomas Jefferson and Charles-Louis Clérisseau, this National Historic Landmark is the seat of Virginia state government and the oldest continuously operating legislative body in North America. * **St. John’s Church:** Located in the historic Church Hill neighborhood, famous as the site where Patrick Henry delivered his 1775 *"Give me liberty, or give me death!"* speech.

Q: Are there local festivals or seasonal events at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no festivals or seasonal events hosted directly at the hotel itself.** **Extended Stay America – Richmond – W. Broad Street – Glenside – South** is a standard extended-stay budget lodging facility designed primarily for long- and short-term accommodations (featuring suites with kitchens and basic amenities) rather than hosting community events or public programming. However, the hotel is situated in Henrico County just off I-64, putting it a short drive (10–15 minutes) from many of the Richmond area’s major annual festivals and seasonal events, including: * **Dominion Energy GardenFest of Lights** at *Lewis Ginter Botanical Garden* (winter/holiday season). * **Richmond Folk Festival** along the downtown riverfront (fall). * **Broad Appétit** and the **2nd Street Festival** in downtown Richmond. * **Maymont seasonal events** (such as Garden Glow in the fall). * **Seasonal events in Scott’s Addition and Short Pump**, including neighborhood beer, cider, and food festivals.

Q: Are there markets or local artisan shops near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located on Paragon Place off Glenside Drive and I-64) is in a suburban commercial corridor, but it sits within a short 5- to 15-minute drive of several of Richmond’s best artisan shopping districts and weekly open-air markets: --- ### **Farmers & Artisan Markets (Short Drive)** * **Lakeside Farmers Market** *(~10 minutes east / ~4.5 miles)* * **Where:** 6110 Lakeside Ave * **When:** Wednesdays and Saturdays year-round * **What:** Features local produce, baked goods, cheeses, flowers, and handcrafted gifts from local Virginia makers. * **The Farmers Market at St. Stephen’s** *(~8–10 minutes south / ~3.5 miles)* * **Where:** 6000 Grove Ave (St. Stephen’s Episcopal Church) * **When:** Saturday mornings year-round * **What:** A high-quality producer/artisan market offering small-batch provisions, local honey, fresh foods, soaps, ceramics, and handmade items. * **RVA Big Market (Bryan Park)** *(~10–12 minutes east / ~5 miles)* * **Where:** Bryan Park (off Hermitage Rd) * **When:** Saturday mornings year-round (9 a.m. – 12 p.m.) * **What:** The largest and most popular market in the metro area, boasting dozens of local food trucks, artists, jewelry makers, woodworkers, and regional farmers. --- ### **Local Artisan Shops & Independent Districts** * **Lakeside Avenue Corridor** *(~8–10 minutes east)* * Aside from the farmers market, Lakeside Avenue is known for eclectic, local maker businesses, garden stores, and vintage antique shops. * Don't miss the **Lewis Ginter Botanical Garden Gift Shop** nearby (1800 Lakeside Ave), which features unique botanical art, locally crafted pottery, regional jewelry, and specialty Virginia home goods. * **Carytown** *(~12–15 minutes southeast down Broad St / I-195)* * If you want a walkable stretch of independent shops, head directly to Carytown (West Cary Street). It is the hub for Richmond artisans, featuring: * **Mongrel:** An eclectic gift shop highlighting quirky design, stationery, and locally made artisan gifts. * **Crossroads Art Center** *(closer, off Staples Mill Rd near Libbie Ave)*: A massive gallery representing over 200 Virginia-based artists, jewelers, sculptors, and craftspeople. * **The Libbie & Grove Area (Near West End)** *(~7–10 minutes south)* * A charming boutique shopping district centered around Libbie Avenue and Grove Avenue, featuring high-end home goods, local independent boutiques, and handcrafted jewelry. --- ### **Everyday Specialty Food Markets Nearby** * **Trader Joe's** *(~5 minutes south, near Willow Lawn)* – Useful for specialty pantry items. * **Libbie Market** *(~8 minutes south, Libbie Ave)* – A high-end neighborhood market carrying Virginia-made sauces, wines, baked goods, and artisan cheeses.

Q: Can I book excursions through Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, you cannot book excursions directly through Extended Stay America - Richmond - W. Broad Street - Glenside - South.** Extended Stay America is a budget- and extended-stay hotel brand focusing on self-sufficient accommodations. The property operates with limited services (such as a standard 24-hour front desk, self-service laundry, and in-room kitchens) and **does not feature a concierge, tour desk, or excursion-booking service**. While front desk staff may occasionally have brochures in the lobby or offer casual local recommendations, any excursions, tours, or activity tickets in Richmond (such as canal cruises, historic tours, or museum admissions) will need to be booked independently online or directly through third-party tour operators.

Q: Do I need a car to explore the area near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, having a car is strongly recommended.** Here is why, along with what your alternatives look like: ### 1. The Immediate Area Is Car-Centric The hotel is located off Paragon Place near the intersection of West Broad Street (US-250) and Glenside Drive, right next to Interstate 64. * It is situated in a suburban office and commercial corridor. * While there are a few chain restaurants, fast-food spots, and convenience stores within a 10-to-15-minute walk, the surrounding roads (particularly West Broad Street and Glenside Drive) carry heavy, high-speed traffic and feature multi-lane intersections that are not particularly pedestrian-friendly. ### 2. Attractions Are Spread Out Richmond’s primary attractions are several miles away and are not realistically walkable from this location: * **Carytown & Museum District** (VMFA, Virginia Museum of History & Culture): ~4–5 miles east * **Downtown Richmond / Shockoe Bottom**: ~7–8 miles southeast * **Lewis Ginter Botanical Garden**: ~3–4 miles northeast * **Short Pump Town Center** (major shopping/dining hub): ~6–7 miles west ### 3. Public Transit is Limited * Richmond’s local transit provider, **GRTC**, operates local bus routes along West Broad Street. However, the high-frequency **Pulse bus rapid transit (BRT)** line ends further east (near Willow Lawn), meaning you would have to rely on slower local bus connections to reach the central city. * Transit travel times can easily be triple what it takes to drive, making day trips and casual sightseeing inefficient. ### Alternatives if You Don't Rent a Car * **Rideshares (Uber/Lyft):** If you only plan to take one or two trips into the city each day, using rideshares is easy and often cheaper than the combined cost of a rental car and downtown parking. * **Amtrak:** If you are arriving by train, the **Staples Mill Road Amtrak Station** is only about 2 miles away, making a quick taxi or Uber to the hotel very simple. **Summary:** Unless your trip is strictly confined to business within walking distance of Paragon Place, a car (or a budget for daily Uber/Lyft rides) will give you a significantly better experience.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer free local transportation?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer free local transportation or a shuttle service. Guests will need to rely on personal vehicles, rideshares (such as Uber or Lyft), taxis, or public transit. The hotel does, however, provide complimentary on-site self-parking for guests.

Q: How long does it take to get to downtown from Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The travel time from **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located at 6811 Paragon Place in western Henrico County) to **Downtown Richmond** (around the Greater Richmond Convention Center / Capitol area) depends on your mode of transportation and the time of day: * **By Car / Rideshare (Fastest):** * **Distance:** ~7 to 8 miles. * **Travel time:** **12 to 18 minutes** via **I-64 East** (taking the 7th/9th Street or Broad Street downtown exits) under normal traffic conditions. During peak morning rush hours (typically 7:30 AM – 9:00 AM), it can take **20 to 25 minutes**. * Taking **US-250 / Broad Street** directly the entire way usually takes around **20 to 30 minutes** due to traffic lights. * **By Public Transit (GRTC Bus):** * **Travel time:** **40 to 55 minutes**. * You can walk to Broad Street to catch **GRTC Route 19** toward the Willow Lawn area and connect to the **Pulse Bus Rapid Transit (BRT)**, which drops off directly in downtown Richmond.

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South centrally located for sightseeing?

A: **No, it is not centrally located for sightseeing.** The hotel is located in a suburban commercial corridor in western Richmond/Henrico County (near Glenside Drive and Broad Street, off I-64). Here is what you should consider: * **Distance to Main Sights:** Most of Richmond's primary tourist attractions—such as the Virginia State Capitol, Tredegar Iron Works, the James River/Belle Isle, Shockoe Slip, Carytown, and the Museum District (VMFA)—are located around Downtown and Midtown, approximately **6 to 8 miles away** (a 12–20 minute drive depending on traffic). * **Walkability:** It has virtually no pedestrian access to major sights or historic neighborhoods. You will need a car or rideshares to get anywhere of interest for sightseeing. * **Pros of the Location:** Because it sits right by Interstate 64, highway access is straightforward if you plan to drive. It is also relatively convenient to the **Lewis Ginter Botanical Garden** (about a 10–12 minute drive north) and the Short Pump shopping area to the west. **Bottom Line:** If your primary goal is a walkable, central base for sightseeing, you would be much better off staying in or near **Downtown Richmond, Shockoe Slip, the Fan District, or Scott’s Addition**.

Q: Is parking easy near local attractions at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Parking conditions depend on which local attractions you plan to visit, as the hotel is located in a suburban corridor along I-64/West Broad Street (Henrico County): ### At the Hotel * **Very Easy:** The hotel itself provides complimentary on-site self-parking with standard open surface lots. --- ### Near Local Attractions * **Suburban / West End Attractions (Very Easy & Free):** * **Lewis Ginter Botanical Garden:** Has a massive, free on-site parking lot. * **Short Pump Town Center & Henrico Shopping Centers:** Abundant free surface and garage parking. * **University of Richmond:** Has designated visitor lots on campus, which are generally easy to access outside of major campus events. * **Museum District & Mid-Town Attractions (Moderate):** * **Virginia Museum of Fine Arts (VMFA):** Features an attached, multi-level parking deck (paid, though reasonable and free for museum members), as well as limited free street parking along Arthur Ashe Boulevard. * **Science Museum of Virginia:** Features ample on-site surface and parking deck spaces (typically free for guests or for a small fee during major special events). * **Downtown / Historic Richmond Attractions (Challenging / Paid):** * **Maymont:** Has multiple designated visitor parking lots (such as the Hampton Street and The Robins Nature Center lots) that are usually free, but they fill up very quickly on nice weekends. * **Shockoe Slip, Canal Walk, Edgar Allan Poe Museum, & Capitol Square:** Mostly rely on metered street parking (enforced via mobile apps like ParkMobile) or paid commercial parking lots/decks. Parking here requires more patience, especially during weekday business hours or weekend nights. **Tip:** If you are heading into downtown Richmond or the Museum District during peak hours or festival weekends, expect to pay a few dollars for a garage or lot spot rather than hunting for street parking.

Q: Is the neighborhood around Extended Stay America - Richmond - W. Broad Street - Glenside - South more business or tourist-oriented?

A: The neighborhood around the Extended Stay America (located on Paragon Place near the intersection of West Broad Street and Glenside Drive) is **predominantly business- and commerce-oriented**, rather than tourist-oriented. Key characteristics of the area include: * **Commercial & Office Setting:** The property is tucked into a suburban office park corridor just off Interstate 64. It is surrounded primarily by corporate offices, business parks, healthcare/medical buildings, and other mid-scale business-traveler hotels. * **Suburban Retail:** The immediate stretch along West Broad Street is characterized by shopping plazas, chain restaurants, strip malls, and car dealerships rather than scenic walks or tourist landmarks. * **Car-Dependent for Sightseeing:** The area is not walkable to Richmond’s main tourist destinations. Primary attractions—such as the Virginia Museum of Fine Arts (VMFA), Carytown, Maymont, the James River, and historic Downtown Richmond—are roughly 10 to 20 minutes away by car or highway. While leisure travelers on a budget do use the location because of its easy highway access and lower rates, the surrounding environment itself is built to cater to local workers, business commuters, and extended corporate stays.

Q: Is the neighborhood around Extended Stay America - Richmond - W. Broad Street - Glenside - South tourist or local-oriented?

A: The neighborhood surrounding this hotel (located around Paragon Place, near the intersection of West Broad Street and Glenside Drive / I-64 in suburban Henrico County) is overwhelmingly **local- and commercial/business-oriented**, rather than tourist-oriented. Key characteristics of the area include: * **Suburban Commercial & Business Corridor:** The area is dominated by office parks, auto dealerships, medical offices, and corporate/extended-stay hotels. * **Daily Resident Services:** Nearby amenities consist of strip malls, grocery stores, big-box retailers, and casual chain/fast-food dining that primarily serve local commuters, office workers, and residents living in nearby Henrico County neighborhoods. * **Highway Hub:** Its location right off Interstate 64 makes it a functional transit stop for regional business travelers, contract workers, and visitors needing highway access, rather than a leisure destination. * **Lack of Tourist Draw:** There are virtually no walkable tourist landmarks, historic sites, or cultural attractions directly adjacent to the property. Richmond’s primary tourist-oriented hubs—such as Carytown, the Museum District / Fan, Scott's Addition, and Downtown / Shockoe Slip—are situated roughly 5 to 8 miles away.

Q: Is there shopping close to Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, there is extensive shopping located near **Extended Stay America - Richmond - W. Broad Street - Glenside - South** (6811 Paragon Place). Because the hotel is situated right off the major West Broad Street commercial corridor and I-64, you have quick access to multiple types of shopping: ### 1. **Everyday Essentials & Groceries (Within 1–2 Miles)** * **West Broad Street Corridor:** Immediately surrounding the intersection of Glenside Drive and West Broad Street, you'll find convenience stores, pharmacies, and specialty retailers. * **Kroger & Target:** Both large chains are located just a short drive down West Broad Street for grocery runs, clothing, and household goods. ### 2. **Shopping Centers (Within 5–10 Minutes)** * **The Shops at Willow Lawn:** Located about 2 miles east down West Broad Street, this open-air center features retailers like Target, Old Navy, Ross, Marshalls, Dick’s Sporting Goods, and various dining spots. * **Merchant’s Walk / Westpark Shopping Center:** Nearby strips along Broad Street with home goods, discount outlets, and services. ### 3. **Major Malls & Premier Shopping (10–15 Minutes)** * **Short Pump Town Center:** Located roughly 10–12 minutes west on Broad Street / I-64, this is the region’s premier upscale open-air mall, featuring stores like Apple, Nordstrom, Macy's, Crate & Barrel, and numerous dining and entertainment options. * **Carytown:** About a 10-minute drive southeast toward central Richmond, this walkable "Mile of Style" district is packed with local boutiques, record stores, specialty food markets, and antique shops.

Q: What are some popular attractions near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located off I-64 at Paragon Place) sits conveniently between downtown Richmond and the West End/Short Pump area. Popular attractions within a short drive (roughly 10–20 minutes) include: ### 1. Parks & Nature * **Lewis Ginter Botanical Garden** (~3–4 miles): One of the nation's premier botanical gardens, featuring 50+ acres of themed gardens, a glass conservatory, walking trails, and dining. * **Maymont** (~6–7 miles): A 100-acre historic Victorian estate featuring formal Japanese and Italian gardens, wildlife habitats, a farm, and an arboretum. * **Joseph Bryan Park** (~4 miles): A large public park known for its wooded walking trails, azalea gardens, disc golf course, and seasonal farmers market. ### 2. Arts, Culture & Museums * **Virginia Museum of Fine Arts (VMFA)** (~5 miles): Located in the Museum District, this world-class art museum offers free general admission, extensive collections (including Fabergé eggs), outdoor sculpture gardens, and popular cafes. * **Science Museum of Virginia** (~5 miles): Housed in a historic train station on Broad Street, it features interactive science exhibits, planetarium shows, and giant-screen dome movies. * **Virginia Museum of History & Culture** (~5 miles): Next door to the VMFA, showcasing centuries of Virginia history through interactive galleries and artifacts. * **The Edgar Allan Poe Museum** (~8 miles): Located closer to downtown/Shockoe Bottom, celebrating the famous author who spent much of his early life in Richmond. ### 3. Shopping & Dining * **Carytown** (~5 miles): Richmond’s bohemian "Mile of Style," famous for independent boutiques, bakeries, international restaurants, and the historic Byrd Theatre. * **Short Pump Town Center** (~8 miles west): A large, upscale open-air mall featuring major department stores, dining, and brand-name retail. * **Willow Lawn** (~2 miles east): A nearby outdoor shopping center with casual dining, department stores, and everyday conveniences. ### 4. Historic & Downtown Highlights * **The Fan District & Monument Avenue** (~5 miles): Renowned for picturesque, late-19th-century architecture, tree-lined streets, and local eateries. * **University of Richmond** (~3 miles): Known for its collegiate gothic architecture, walking paths around Westhampton Lake, and campus galleries.

Q: What are the most-visited attractions within 1 mile of Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is located at **6811 Paragon Place**, situated in a suburban commercial and office park corridor just south of I-64 in Henrico County/West End Richmond. Because the immediate 1-mile radius primarily consists of corporate office parks, medical complexes, residential neighborhoods, and retail plazas along West Broad Street and Glenside Drive, **there are virtually no major historic landmarks or standard tourist attractions directly within 1 mile.** However, the most visited recreation, entertainment, and shopping spots located roughly within or immediately bordering a 1-mile radius include: 1. **Bowlero Richmond** *(approx. 1.0–1.1 miles east on W. Broad St)* * The primary commercial entertainment attraction nearby, featuring a popular multi-lane bowling center, sports lounge, arcade, and billiards. 2. **Local Shopping Centers & Dining Strips** *(within 0.5–1 mile)* * The intersection area of **West Broad Street and Glenside Drive** serves as a busy commercial draw for visitors, offering numerous restaurants, international markets, and retail centers (such as the nearby Glenside/Broad retail centers). --- ### Major Richmond Attractions Nearby (Just Beyond 1 Mile) If you have a car or are using rideshare, Richmond's marquee attractions begin just a short drive past the 1-mile mark: * **Lewis Ginter Botanical Garden** (~3 miles northeast) — A premier 50-acre botanical garden recognized nationally for its conservatory, themed gardens, and seasonal light shows. * **University of Richmond** (~2.8 to 3.5 miles south) — Known for its collegiate gothic campus, campus lake, and the Modlin Center for the Arts. * **Joseph Bryan Park** (~3.5–4 miles east) — A historic 262-acre public park featuring nature trails, a sprawling azalea garden, disc golf, and popular weekend farmers markets. * **The Museum District & Scott's Addition** (~4–5 miles southeast) — Home to the **Virginia Museum of Fine Arts (VMFA)**, the **Science Museum of Virginia**, and Richmond's popular craft brewery and cidery district.

Q: What are the typical foot traffic levels and business operating hours in the area around Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is located at **6811 Paragon Place**, situated just off West Broad Street (U.S. Route 250) and Interstate 64 in Henrico County (Richmond West End). The foot traffic patterns and local business operating hours around this location are detailed below: --- ### **1. Typical Foot Traffic Levels** * **Overall Pattern (Low to Moderate):** * The hotel is located in a **suburban office and commercial corridor** rather than a dense, pedestrian-oriented urban district. * Most travel in this area is **vehicle-dependent** due to large surface parking lots, multi-lane arterial roads (West Broad Street and Glenside Drive), and highway ramps. * **Immediate Hotel & Office Park Vicinity (Low):** * Foot traffic directly along Paragon Place is generally very light. It consists primarily of hotel guests walking pets or walking between neighboring office buildings and hotels (such as the adjacent Extended Stay America North or Hampton Inn). * **Peak Walking Times:** * **Midday (11:30 AM – 1:30 PM):** Light to moderate pedestrian activity picks up as local office workers and hotel guests walk to nearby lunch spots (e.g., local sandwich shops and casual spots along Paragon Place and Glenside Drive). * **Evenings (5:30 PM – 8:00 PM):** Moderate vehicle and pedestrian traffic at the strip malls and casual restaurants along West Broad Street. * **Pedestrian Considerations:** * While sidewalks exist along segments of Glenside Drive and West Broad Street, crossing major intersections on foot requires navigating heavy, high-speed vehicle traffic. Most visitors prefer a 2- to 5-minute drive or rideshare to reach area shopping centers. --- ### **2. Business Operating Hours in the Surrounding Area** The business hours reflect a mix of corporate office complexes, auto dealerships, service businesses, and suburban commercial strip centers: * **Office Parks & Corporate Buildings (Paragon Place / Glenside):** * **Typical Hours:** Monday – Friday, **8:00 AM – 5:00 PM** or **9:00 AM – 6:00 PM**. * These facilities are generally closed on weekends, making the immediate street noticeably quiet on Saturdays and Sundays. * **Casual Dining & Quick-Service Restaurants:** * **Breakfast & Lunch Cafés / Delis (office-catering spots nearby):** Usually open around **7:00 AM or 8:00 AM** and close by **2:00 PM to 4:00 PM**, often closed on weekends. * **Chain Restaurants & Fast Casual (along Broad St / Glenside):** Typically open from **10:30 AM – 10:00 PM** (some fast-food drive-thrus operate until midnight or later). * **Sit-Down Restaurants & Bars:** Usually open **11:00 AM – 10:00 PM or 11:00 PM** on weekdays, extending to **midnight or 1:00 AM** on Friday and Saturday nights. * **Retail, Supermarkets & Pharmacies:** * **Grocery Stores (e.g., Kroger, nearby local marts):** Typically open daily from **6:00 AM or 7:00 AM to 10:00 PM or 11:00 PM**. * **Pharmacies & Convenience Stores (CVS, Walgreens, gas stations):** Many open standard hours (**8:00 AM – 9:00 PM / 10:00 PM**), with select convenience stores and gas stations along Broad Street operating **24/7**. * **Shopping Centers (e.g., Libbie Mill, Merchant's Walk, Willow Lawn):** Standard retail stores operate Monday – Saturday from **10:00 AM – 8:00 PM / 9:00 PM**, and Sundays from **11:00 AM / 12:00 PM – 6:00 PM**. * **Hotel Front Desk:** * The front desk operates **24 hours daily** for check-in and guest assistance.

Q: What attractions are near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located off I-64 at 6811 Paragon Place in the West End/Henrico area) offers convenient access to several top Richmond-area attractions: ### Within 3 to 6 Miles (10–15 Minutes Drive) * **Lewis Ginter Botanical Garden:** (approx. 3–4 miles) A nationally acclaimed 50-acre botanical garden featuring a classic domed conservatory, themed gardens, walking trails, and dining. * **Joseph Bryan Park:** (approx. 4 miles) A historic public park featuring sprawling wooded trails, picnic areas, lakes, and a famous 17-acre azalea garden. * **University of Richmond:** (approx. 3 miles) Home to a collegiate gothic campus, the Modlin Center for the Arts, and the scenic Westhampton Lake. * **Virginia Museum of Fine Arts (VMFA):** (approx. 5 miles) Located in the Museum District, this world-class art museum is free to the public and features thousands of works spanning millennia, plus an expansive sculpture garden. * **Virginia Museum of History & Culture (VMHC):** Adjacent to the VMFA, showcasing extensive exhibitions exploring Virginia’s history and culture. * **Carytown:** (approx. 5 miles) A popular, walkable nine-block shopping and dining district known as "The Mile of Style," featuring eclectic boutiques, local eateries, and the historic Byrd Theatre. * **Science Museum of Virginia:** (approx. 5 miles) Located on Broad Street inside the historic Broad Street train station, featuring hands-on science exhibits, a giant dome planetarium, and interactive galleries. ### Within 6 to 10 Miles (15–20 Minutes Drive) * **Maymont:** (approx. 7 miles) A 100-acre Victorian estate featuring a historic mansion, Japanese and Italian formal gardens, an arboretum, and a native wildlife center. * **Short Pump Town Center:** (approx. 9 miles west) A major open-air lifestyle shopping center with a large selection of national retailers, department stores, and dining options. * **Downtown Richmond & Riverfront:** (approx. 7–9 miles) * **James River Park System & Belle Isle:** Famous for river walking trails, suspension bridge access, and kayaking/whitewater areas. * **American Civil War Museum & Historic Tredegar:** An in-depth museum situated at the historic iron works along the river. * **The Edgar Allan Poe Museum:** Located in Richmond’s Shockoe Bottom neighborhood, featuring one of the largest collections of Poe memorabilia and literary artifacts.

Q: What offsite activities are available near Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located off I-64 at Paragon Place) sits in Henrico County near Richmond’s West End. Its location provides quick access to outdoor spaces, cultural sites, shopping, and entertainment. Popular offsite activities nearby include: --- ### **Parks & Outdoor Recreation** * **Lewis Ginter Botanical Garden** *(~3–4 miles away)*: A nationally recognized 50-acre botanical garden featuring year-round displays, a classical domed conservatory, walking trails, and dining. * **Joseph Bryan Park** *(~4 miles away)*: A large public park offering disc golf, azalea gardens, ponds, walking trails, and a popular seasonal farmers market. * **Maymont** *(~7 miles away)*: A 100-acre historic Victorian estate featuring Japanese and Italian gardens, wildlife habitats, a nature center, and farm animals. * **James River Park System** *(~15–20 minutes away)*: Known for hiking trails, mountain biking, kayaking, paddleboarding, and scenic river access at spots like Belle Isle and Pony Pasture. --- ### **Arts, Culture & History** * **Virginia Museum of Fine Arts (VMFA)** *(~5 miles away)*: Located in Richmond's Museum District, featuring extensive permanent art collections, rotating exhibitions, sculpture gardens, and free general admission. * **Virginia Museum of History & Culture** *(adjacent to VMFA)*: Interactive exhibits exploring the history and heritage of Virginia. * **The Edgar Allan Poe Museum** *(~8 miles away)*: Located in Richmond's Shockoe Bottom, housing one of the world's largest collections of Poe memorabilia and manuscripts. * **Science Museum of Virginia** *(~5 miles away)*: Interactive hands-on exhibits, a giant screen dome theater, and live science demonstrations. --- ### **Shopping & Entertainment** * **Short Pump Town Center** *(~10–12 minutes west on I-64 / Broad St)*: A major open-air shopping mall featuring upscale retail, dining, entertainment venues, and movie theaters. * **Carytown** *(~10 minutes away)*: A walkable, nine-block shopping district known as the "Mile of Style," filled with local boutiques, record shops, bakeries, cafes, and the historic Byrd Theatre. * **Local Dining & Breweries**: * West Broad Street and the nearby Glenside/Willow Lawn corridors feature numerous casual dining spots and international cuisine. * The nearby **Scott’s Addition** neighborhood (~10 minutes away) is Richmond's hub for craft breweries, cideries, rooftop bars, and entertainment like shuffleboard, arcade bars, and duckpin bowling.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no promotions or discounts specifically for laundry services** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. At this location (as well as brand-wide across Extended Stay America), guest laundry is not a full-service valet or dry cleaning operation; instead, it is a **self-service, coin/card-operated guest laundry facility**. Because it operates on standard self-service vending rates, discounts and promo codes do not apply to machine usage. ### Available Discounts & Promotions for This Hotel While laundry itself is not discounted, you can take advantage of property-wide savings: * **Extended Stays:** Automatic tiered discounts are applied for stays of 7+ nights (weekly rate) and 30+ nights (monthly rate). * **Extended Perks Rewards:** Members of ESA's free loyalty program frequently receive member-exclusive rates, promo codes (often 10%–20% off bookings), and partner savings. * **Standard Affinity Discounts:** Special rates are generally available for AAA/CAA members, seniors, government employees, and military personnel.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, there are on-site self-service guest laundry facilities available at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South.

Q: Can I request dry cleaning at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer dry cleaning services.** The hotel provides **self-service, coin/card-operated on-site guest laundry facilities** (washers and dryers). If you need professional dry cleaning during your stay, you will need to use a local third-party dry cleaner in the Richmond/Glenside area. The front desk can usually recommend nearby dry cleaners upon request.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer on-site laundry services?

A: **Yes**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South provides **on-site guest laundry facilities**. These self-service, coin-operated laundry machines are accessible to guests on the property.

Q: How do I arrange laundry service at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, laundry is managed through **on-site, self-service facilities** rather than an in-house full-service valet or dry-cleaning staff. You have two primary options: --- ### Option 1: Use the On-Site Guest Laundry (Self-Service) * **Access & Hours:** The hotel has an on-site guest laundry room equipped with washers and dryers that is typically open 24 hours a day. * **Payment:** The machines are coin-operated (some locations have updated machines that accept mobile or credit card payments). * **Detergent & Supplies:** You will need to provide your own laundry detergent and fabric softener, or you can purchase travel-sized boxes from the vending machines inside the laundry room or from the front desk (subject to availability). * **Ironing:** Rooms are equipped with an iron and ironing board for personal use. --- ### Option 2: Third-Party Pickup & Delivery (Wash & Fold / Dry Cleaning) Because Extended Stay America properties do not offer in-house dry cleaning or wash-and-fold services: 1. **Book an Outside Service:** Use an app-based mobile laundry/dry-cleaning service that operates in the Richmond area (such as *Laundryheap*, *Poplin*, or local Richmond wash-and-fold cleaners). 2. **Coordinate Pickup/Drop-off:** * Schedule your collection time directly in the provider’s app or website. * Confirm with the front desk if you plan to leave labeled bags with them for courier pickup, or simply arrange to meet the driver outside in the hotel parking lot/lobby. --- ### Contacting the Hotel Directly If you need change for coins, have questions about detergent availability, or need recommendations for local dry cleaners: * **Front Desk Phone:** (804) 285-2065 * **Address:** 6811 Paragon Place, Richmond, VA 23230

Q: Is same-day dry cleaning available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, same-day dry cleaning is not available directly through the **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. Like standard Extended Stay America locations, this property only provides **24/7 coin- or card-operated on-site self-service laundry facilities** (washers and dryers). If you require same-day dry cleaning, you will need to utilize a local third-party dry cleaner in the Richmond/Henrico area (such as several nearby cleaners along West Broad Street) that offer same-day drop-off or pickup/delivery services.

Q: Is same-day laundry service available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer a full same-day valet laundry or dry cleaning service. Instead, the hotel provides **self-service, on-site coin/card-operated guest laundry facilities** (washers and dryers) that you can use yourself at any time to do same-day laundry.

Q: Is there a fee for laundry services at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, there is a fee.** Extended Stay America locations—including the Richmond - W. Broad Street - Glenside - South property—provide **self-service, coin/card-operated guest laundry facilities** (washers and dryers) that require payment per load. * **Detergent and supplies:** Available for purchase either via on-site vending machines or at the front desk. * **Linen/Towel exchanges:** Depending on your length of stay and rate plan, basic towel and linen exchanges through the front desk or scheduled housekeeping may be complimentary, but doing your own personal clothes in the on-site guest laundry room is pay-per-use.

Q: Is valet dry cleaning available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, valet dry cleaning is not available at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The property only provides self-service, on-site coin/card-operated guest laundry facilities. If you require dry cleaning during your stay, you would need to use a local third-party dry cleaner in the Richmond area.

Q: What are the laundry hours at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The guest laundry facilities at **Extended Stay America - Richmond - W. Broad Street - Glenside - South** are open **24 hours a day, 7 days a week**. The on-site laundry room is coin/card-operated and accessible at any time for registered guests.

Q: What is the turnaround time for laundry service at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** does not offer a drop-off, full-service, or dry-cleaning laundry service with a turnaround time. Instead, the hotel provides **self-service, on-site guest laundry facilities** equipped with coin-operated/card-operated washers and dryers. These facilities are open 24 hours a day, so turnaround time is simply the duration of your own wash and dry cycles (typically around 60 to 90 minutes). If you require professional drop-off wash-and-fold or dry-cleaning services with same-day or 24-hour turnaround, you will need to utilize an outside local laundromat or dry cleaner in the Richmond area.

Q: What laundry services are available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the primary laundry service available is: * **On-Site Guest Laundry Facilities:** The property features a self-service, coin- or card-operated laundromat for guest use, equipped with washing machines and clothes dryers. Laundry supplies (detergent, fabric softener) are typically available for purchase either through vending machines or at the front desk. * **In-Room Amenities:** Suites are equipped with irons and ironing boards (or available upon request from the front desk) to assist with garment care. *(Note: Extended Stay America properties operate as self-service extended-stay hotels and generally do not provide full-service valet dry cleaning or drop-off wash-and-fold services.)*

Q: Are loyalty perks included with packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America - Richmond - W. Broad Street - Glenside - South**, whether loyalty perks are included depends on what type of “package” you are booking: ### 1. Direct Long-Stay Rate Packages (Weekly, Monthly, or Extended Plus) **Yes.** Extended Stay America’s loyalty program is called **Extended Perks**. If you book direct rate packages (such as weekly rates, monthly extended-stay rates, or 60+ night packages directly via Extended Stay America’s website or phone line): * You are eligible for **Extended Perks benefits**, including exclusive member rate discounts, free early check-in/late check-out (subject to availability on stays of 7+ nights), streamlined booking/check-in, and off-property brand discounts. * Because *Extended Perks* is account-based rather than point-based, benefits apply as long as you are logged into your member account when reserving directly. ### 2. Third-Party Vacation Packages (Flight + Hotel Bundles) **Generally No.** If you purchase a bundled travel package through an Online Travel Agency (OTA) or third-party provider (such as Expedia, Priceline, or an airline vacation package): * Loyalty rate discounts, promo codes, and automated booking benefits do **not** apply. * Hotel policy explicitly excludes combining Extended Perks rate discounts with third-party or wholesale rates. * You may still receive on-site baseline amenities provided to all guests (such as complimentary Wi-Fi and grab-and-go breakfast), but third-party package bookings do not qualify for Extended Perks loyalty pricing. **Tip:** If you need specific stay perks (like early check-in or late checkout) on a bundled reservation, contact the front desk at the Glenside South location directly ahead of arrival with your confirmation details.

Q: Are member rates lower than public rates at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, member rates are lower than standard public rates** at Extended Stay America – Richmond – W. Broad Street – Glenside – South. When booking through Extended Stay America, members of their free rewards program (**Extended Perks**) receive: * **Exclusive Member Rates:** Discounted nightly rates compared to standard public/non-member rates when logged into an account online or booking directly. * **Sign-up Discounts:** Often an immediate 10% discount on initial bookings upon registration. * **Extended-Stay Discounts:** Additional tiered discounts for weekly (7+ nights) or monthly stays, which can stack with member promotions. To receive the lower member rate, you must join the free Extended Perks program and be logged in when booking on the official Extended Stay America website or app.

Q: Are there AAA or AARP discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Discounts for this property depend on the specific program: * **AAA Discount:** **Yes.** Extended Stay America offers an **Auto Club/AAA rate**. You can book it on the Extended Stay America website by choosing "Auto Club/AAA" from the special rate menu (or through AAA’s travel booking portal). You will be asked to present your valid AAA membership card and photo ID at check-in. *(Note: AAA discounts typically apply to shorter stays of 1 to 6 nights, as longer stays already receive lower weekly/monthly tier pricing.)* * **AARP Discount:** **Not specifically, but a Senior Discount is available.** Extended Stay America is not an official AARP partner, but they provide a standard **Senior Discount** for all guests aged **55 and older**. You do not need an AARP membership to qualify—you can select the "Senior Discount" option when booking and show a valid ID verifying your age (55+) at check-in. **Tip:** Before booking, compare the AAA/Senior rate against the standard weekly or monthly rate (if staying 7+ nights) or an **Extended Perks** member rate, as extended-stay tiered pricing can sometimes be lower than auto club or senior discounts.

Q: Are there advance purchase discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** participates in Extended Stay America’s brand-wide **Advance Purchase Rate** program. Key details regarding the advance purchase discount include: * **Savings:** Booking early can save you up to **10%** off the standard nightly rate. * **Booking Window:** Reservations generally must be booked and prepaid at least **7 days prior to check-in**. * **Cancellation & Refund Policy:** * Full prepayment is required at the time of booking. * Reservations can typically only be canceled penalty-free within **24 hours** of making the original booking. * After 24 hours, advance purchase reservations are **non-refundable and non-modifiable**; cancellations or no-shows result in the forfeiture of the entire prepaid amount. * **Availability:** The discount is subject to availability and may not be offered during certain high-demand periods or blackout dates. *Tip:* When booking directly via the Extended Stay America website or app, select the "Advance Purchase Rate" option during the search or room selection process to see if it is available for your specific dates.

Q: Are there all-inclusive options at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no all-inclusive options** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. This property is a budget-friendly, extended-stay hotel rather than a resort. Its meal and dining amenities typically include: * **In-room full kitchens:** Each suite comes with a stovetop, microwave, full-size refrigerator, and sink for self-catering. * **Free grab-and-go breakfast:** Complimentary light items (such as breakfast bars, muffins, and coffee/tea) available in the morning. * **Basic utilities & Wi-Fi:** Standard inclusions like free Wi-Fi, on-site parking, and access to laundry facilities. Guests are responsible for preparing their own meals or dining out at local restaurants.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, typically you can get Black Friday and Cyber Monday deals at this location.** Individual Extended Stay America hotels do not generally run standalone holiday promotions; instead, the **Extended Stay America** brand runs a nationwide **Black Friday / Cyber Week Sale** that applies across most of its 700+ properties, including the **Richmond - W. Broad Street - Glenside - South** location. Key details on these promotions: * **Typical Discounts:** Their Cyber Week / Black Friday promotions often advertise discounts of up to **50% to 60%+ off** standard or extended rates, depending on the length of stay and travel dates. * **Promo Codes:** During late November and early December, the brand typically issues a seasonal promo code (often prominently featured on the Extended Stay America homepage or "Deals" section) that must be entered in the "Special Rate / Promo Code" box during booking. * **Loyalty Perks:** Extra percentage discounts or bonus savings are frequently unlocked if you sign in to (or join) their free **Extended Perks** rewards program. * **Third-Party Deals:** Major travel platforms (such as Booking.com, Expedia, and Kayak) often feature their own Black Friday hotel sales that discount Extended Stay America locations. **How to secure the deal:** Visit the official **Extended Stay America website** during the week of Thanksgiving through Cyber Monday. Search for the Richmond – W. Broad Street – Glenside – South property and make sure the active holiday promo code is applied at checkout.

Q: Are there corporate discounts available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, corporate discounts are available** at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** location. Corporate rates can be accessed in a few ways: 1. **Company Corporate Code:** If your employer or organization has an existing corporate agreement or partnership with Extended Stay America, you can apply your company's dedicated **Corporate Code** directly on the booking engine via the Extended Stay America website or app under the rate/code dropdown. 2. **Extended Stay America Business Programs:** Companies frequently booking business travel (individual or group project stays) can set up a corporate business account through Extended Stay America’s corporate sales team to negotiate custom, discounted company rates across properties, including this Richmond location. 3. **Weekly / Monthly Extended Stay Discounts:** Even without a formal corporate agreement, Extended Stay America automatically applies substantial tiered discounts for business travelers staying 7+ or 30+ nights. 4. **Government & Military Rates:** If your corporate travel is tied to government or defense contracting, government and military per-diem/discount rates are also supported at this property. **Contact Information:** * **Direct Property Line:** (804) 285-2065 * **Address:** 6811 Paragon Place, Richmond, VA 23230 You can contact the hotel’s front desk or sales department directly to verify whether your specific company has a pre-negotiated local rate or to request corporate group pricing for upcoming stays.

Q: Are there credit card partner promotions at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South does not have a dedicated, property-specific credit card partnership promotion**. Neither the property nor the Extended Stay America (ESA) brand issues a co-branded credit card. However, you can take advantage of credit card savings and promotions through broader network channels: 1. **Card-Linked Merchant Offers (Amex Offers / Chase Offers / Capital One Offers):** Major card issuers frequently cycle targeted statement-credit offers (e.g., *Spend $150 or more, get $30 back*) for Extended Stay America. If activated on your account before paying directly through ESA, these apply across participating corporate and franchised locations, including the Richmond Glenside South location. 2. **General Travel Rewards Cards:** Because this hotel codes under the standard "Lodging/Hotel" category, cards offering elevated rewards on travel (such as Chase Sapphire Reserve/Preferred, Capital One Venture X, or American Express Green) will earn bonus points/miles when booking directly. 3. **Credit Card Travel Portals:** Booking this property through portals like Chase Travel, Capital One Travel, or Amex Travel may allow you to earn extra points (typically 5x to 10x back depending on the card) or redeem rewards points at fixed value. 4. **Extended Perks Discounts (Direct Alternative):** If you are looking for direct partner discounts, ESA operates the free **Extended Perks** program. Joining provides instant member discounts on room rates (such as a 10% welcome discount) along with retail and car-rental partner deals.

Q: Are there dining credit packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer dining credit packages. As an extended-stay, budget-friendly hotel chain, it does not operate full-service on-site restaurants, bars, or room-service facilities where dining credits could be applied. Instead, the property handles meals through the following options: * **In-Room Kitchens:** Every suite is equipped with a full kitchen (stovetop, microwave, full-size refrigerator, and sink) designed for guests to cook their own food. * **Free Grab-and-Go Breakfast:** Complimentary, basic breakfast items (such as oatmeal, breakfast bars, muffins, and coffee/tea) are provided in the lobby. * **Food Delivery Perks:** Extended Stay America partners with Grubhub to offer guests perks like a free trial month of Grubhub+ ($0 delivery fees on eligible orders). * **Rewards Discounts:** Guests who join the free *Extended Perks* program can access third-party discounts at participating national and local restaurants.

Q: Are there event or festival-themed packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer event- or festival-themed packages. As a budget, extended-stay brand, their pricing structure focuses on practical, long-stay discounts (such as tiered weekly and monthly rates) rather than experiential, romance, or local festival bundles. If you are visiting Richmond for a local event or festival (such as the Richmond Folk Festival, Dominion Energy Riverrock, or events at the Greater Richmond Convention Center): * You can book standard nightly or extended-stay room rates. * For ticketed packages or themed hotel promotions, full-service or boutique hotels located closer to downtown Richmond (such as The Jefferson Hotel, Quirk Hotel, or full-service Marriott/Hilton properties) are the typical options in the area.

Q: Are there golf stay-and-play packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no golf stay-and-play packages** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. This property is a budget extended-stay hotel that focuses primarily on practical, self-catering accommodations—offering suites equipped with full kitchens, free Wi-Fi, and guest laundry facilities. It does not operate on-site golf amenities, nor does it partner with local golf courses to offer bundled stay-and-play vacation packages. If you plan to stay there for an affordable lodging option while playing golf in the area, you would need to book tee times separately at nearby public or semi-private courses (such as The Crossings, Belmont Golf Course, or Hunting Hawk Golf Club).

Q: Are there group booking discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, group booking discounts are available at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** through Extended Stay America’s corporate and group sales program. Details regarding their group booking policy and how to secure a discounted rate include: ### 1. Group Size Requirements * **Short-Term Groups (Events, Weddings, Sports, Reunions):** Discounted rates typically apply when reserving a block of **10 or more rooms**. * **Long-Term Project Teams / Extended Stays:** Special discounted group rates are offered when reserving **5 or more rooms** for **7 nights or longer**. ### 2. How to Request Group Rates Because group rates are negotiated based on seasonality, occupancy, and room block size, they cannot simply be applied via a standard online coupon: * **By Phone:** Call the Extended Stay America Group Sales Department directly at **1-877-701-3383**. * **Online:** Submit a Request for Proposal (RFP) through the [Extended Stay America Group Bookings](https://www.extendedstayamerica.com) portal. * **Contact the Hotel Directly:** You can call the front desk at the Glenside South location to speak with an on-site manager or sales coordinator about local corporate/group availability. ### 3. Alternative Ways to Save * **Tiered Length-of-Stay Discounts:** If your group members are booking individually and staying **7+ nights, 14+ nights, or 30+ nights**, Extended Stay America automatically applies length-of-stay discounts to standard reservations. * **Extended Perks:** Members of their free rewards program receive an immediate percentage off standard rates.

Q: Are there holiday packages available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** generally does not offer curated or all-inclusive "holiday packages" (such as festive event dinners, entertainment, or holiday activity bundles). Because Extended Stay America properties operate as midscale extended-stay hotels tailored for self-catering, corporate travel, and long-term lodging, their promotions are primarily focused on lodging rates rather than holiday experience packages. However, the hotel offers options for traveling during the holidays: * **Extended Stay & Multi-Night Discounts:** Significant discounts are available for stays of 7+ or 30+ nights ("Stay Longer, Save More"). * **Seasonal & Promotional Rates:** Extended Stay America frequently runs seasonal promo codes and holiday sales (such as Thanksgiving, Christmas, or New Year booking promotions) directly on their website that reduce room rates. * **Standard Inclusions:** Stays include fully equipped kitchens (stovetop, full-size refrigerator, microwave), free Wi-Fi, grab-and-go breakfast, and pet-friendly room options. If you are looking for specific bundled deals (such as flight + hotel) or seasonal promo codes, check the [Extended Stay America website](https://www.extendedstayamerica.com) or major third-party travel sites (Expedia, Priceline), or contact the front desk directly at **(804) 285-2065** to ask about current seasonal discount codes.

Q: Are there last-minute deals available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Availability and pricing for last-minute deals at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** vary constantly based on live occupancy, dates, and length of stay. Ways to secure the lowest or last-minute rates for this location: 1. **Direct Member Discounts & Promo Codes:** * **Extended Stay America Rewards:** Signing up for their free member program typically unlocks an exclusive member rate (often 5%–10% off) instantly. * **Promotions Page:** ESA frequently runs seasonal flash sales and general promo codes on their official website (under the "Deals & Offers" tab). 2. **Length-of-Stay Tiered Rates:** * Extended Stay America discounts automatically kick in as your stay lengthens (e.g., 7+ nights or 30+ nights), which often significantly lowers the nightly price compared to a 1–2 night stay. 3. **Special Qualification Discounts:** * Standard discounts are available for **AAA/CAA members**, **seniors (60+)**, and **military/government personnel**. 4. **Third-Party Travel Sites (OTAs):** * Platforms like **Priceline, Kayak, Expedia, and Hotwire** often feature last-minute mobile-only rates, "Tonight Only" discounts, or "Express Deals" for this property when rooms remain unsold. **To check today's real-time availability and rate:** * Check directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) for that specific property, or * Call the front desk directly at *(804) 282-1400* to inquire about same-day walk-in rates or local specials.

Q: Are there midweek specials at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** does not offer a standalone, permanent package labeled specifically as a "midweek special." However, you can secure discounted rates or take advantage of specific pricing structures during the middle of the week through several avenues: * **Dynamic Midweek Pricing:** Because hotel demand fluctuates, midweek nightly rates (typically Sunday through Thursday) are often lower than peak weekend rates, depending on local demand and seasonality. * **Length-of-Stay Discounts:** The property structures its primary discounts around duration rather than specific days of the week. Booking a stay of **7+ nights** or **30+ nights** automatically applies tiered extended-stay discounts. * **Extended Perks Rewards:** Signing up for the free *Extended Perks* program provides an instant member discount (typically around 10% off), access to seasonal promotional codes, and exclusive member sales. * **Standard Affinity Discounts:** They honor AAA/CAA, Senior/AARP, and Government/Military discounted rates for eligible midweek bookings. **Tip:** To see the lowest rate for your exact midweek dates, check the property directly on the [Extended Stay America website](https://www.extendedstayamerica.com) with an active Extended Perks login, or call the front desk directly to ask if any local or corporate discounts can be applied for your stay dates.

Q: Are there off-season discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South** does not offer a standalone "off-season discount" by that exact name, but you can get significantly lower rates during low-demand periods through several pricing structures and promotions: 1. **Lower Dynamic Base Rates in the Off-Season:** Richmond generally experiences its off-season during late fall and winter (outside of major holidays). Extended Stay America uses dynamic pricing, meaning standard nightly base rates are naturally lower during colder, lower-occupancy months compared to peak spring/summer travel. 2. **Seasonal Sales and Promo Codes:** The chain frequently runs limited-time seasonal promotions (such as Fall Flash Sales, Winter/Holiday specials like *Dashing Through the Savings*, and Spring discounts) that apply to participating locations, typically taking up to 20% to 50%+ off standard rates. 3. **Length-of-Stay Discounts:** As an extended-stay property, their primary discount tier depends on duration. Significant discounts are automatically applied for stays of **7+ nights (weekly rate)** and **30+ nights (monthly rate)** regardless of the time of year. 4. **Standard Loyalty & Affinity Discounts:** You can combine lower off-season pricing with other standard discounts, including: * **Extended Perks:** Free loyalty membership offering exclusive member discounts. * **AAA / CAA / Auto Club** rates. * **Senior / AARP** rates (typically 55+). * **Military / Government** rates. * **Advance Purchase Rates** (prepaying for a non-refundable discount). **Recommendation:** To get the best off-season price at this property, search directly on the Extended Stay America website or app for your target dates, log into an Extended Perks account, and check the "Special Rates" filter or current promo banner at checkout.

Q: Are there pool or cabana packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no pool or cabana packages available** at this property. **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is a budget extended-stay hotel that focuses primarily on practical essentials like in-room kitchens, guest laundry, free Wi-Fi, and pet-friendly suites. It does not offer resort-style amenities such as private cabanas, day beds, poolside food/beverage service, or cabana rentals.

Q: Are there resort credit promotions at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no resort credit promotions** at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. Because Extended Stay America is a budget- and midscale extended-stay lodging brand rather than a full-service resort, it does not charge resort fees or offer on-site resort amenities (such as spas, golf courses, or full-service restaurants) where resort credits could be applied. Instead, promotions at this property typically include: * **Extended stay discounts:** Tiered percentage discounts for weekly or monthly stays. * **Member rates & perks:** Savings and discount codes through the Extended Stay America rewards program. * **Standard complimentary amenities:** Free grab-and-go breakfast, free Wi-Fi, and free on-site parking.

Q: Are there romantic getaway packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer romantic getaway packages. The property is a budget-oriented, extended-stay hotel tailored for business travelers, relocations, and longer-term temporary lodging. Its services and amenities are focused on practicality—such as studio suites with fully equipped kitchens, weekly/monthly rates, guest laundry facilities, and grab-and-go breakfast—rather than luxury or couples' hospitality packages (e.g., champagne, flowers, or spa services). If you are looking for romantic getaway packages in the Richmond area, boutique or full-service luxury hotels like **The Jefferson Hotel**, **Quirk Hotel Richmond**, or local bed-and-breakfasts typically offer tailored couples' specials.

Q: Are there summer vacation packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, the hotel does not offer dedicated "summer vacation packages"** (such as bundled resort-style packages with attraction passes, tours, or meal plans). **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** operates as an extended-stay, budget-friendly hotel focused on self-catering accommodations (featuring in-room kitchens, free Wi-Fi, and grab-and-go breakfast) rather than a full-service leisure resort. However, if you are planning a summer trip, they offer several standard cost-saving programs and promotions: * **Extended Stay Discounts ("Stay Longer, Save More"):** Tiered discounts applied automatically if you book stays of 7+ nights, 30+ nights, or longer. * **Seasonal & Promotional Deals:** Extended Stay America regularly publishes chain-wide promo codes and seasonal sales (including summer discount codes) on their official website (usually ranging from 10% to 20% off). * **Member Discounts:** Additional savings for members of the Extended Stay America rewards program, AAA, seniors (AARP), and government/military personnel. * **Third-Party Travel Packages:** While the hotel itself does not create vacation packages, you can often bundle reservations at this property with flights or car rentals through third-party travel platforms (such as Expedia, Priceline, or Kayak). To check current summer promotional rates or discount codes, check the official Extended Stay America website or contact the front desk directly at (804) 285-2065.

Q: Are there wedding or event room block discounts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, room block discounts are available for weddings and private events** at Extended Stay America – Richmond – W. Broad Street – Glenside – South through Extended Stay America’s group sales program. Here is how their group booking and discount policy works: * **Group Size Requirements:** Extended Stay America offers dedicated group discounts for weddings, private events, and family reunions when booking **10 or more rooms**. * **Length of Stay Considerations:** Because it is an extended-stay hotel, deeper per-night tiered discounts are also built into their pricing if guests are staying several consecutive nights (such as their *STAY longer. Save more.* rates). * **How to Inquire & Book:** * **Brand Group Sales Line:** You can reach the national group booking team directly at **1-877-701-3383** or submit a group request online through the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com). * **Contact Property Directly:** To check local availability and speak with on-site management for this specific Richmond location (6811 Paragon Place), you can call the property front desk directly at **(804) 285-2065**. *Tip:* When booking a wedding block, clarify whether you need a **courtesy block** (rooms are held without financial penalty if not all booked) or a **contracted/attrition block**, as terms and minimum night requirements can vary based on peak seasons.

Q: Are weekday rates cheaper than weekend rates at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, weekday rates are **generally not cheaper than weekend rates; in fact, weekend rates are often comparable to or cheaper than weekday rates**, though exact pricing fluctuates with demand: 1. **Corporate vs. Leisure Market Dynamics:** Because this property caters heavily to business travelers, contract workers, and relocations (situated along the I-64 commercial corridor in Richmond), demand is typically highest Monday through Thursday. As a result, Sunday through Thursday nights frequently carry higher or equal rates compared to Friday and Saturday nights. 2. **Dynamic Pricing:** Like most hotels, rates vary depending on seasonality, local Richmond events (such as university graduations, sporting events, or conventions), and overall occupancy. During busy leisure weekends or major local events, weekend pricing can spike above weekday pricing. 3. **Length-of-Stay Discounts:** Because it is an extended-stay hotel, the biggest factor determining the nightly rate is the length of stay. Stays booked for 7+ or 30+ nights trigger discounted weekly or monthly tiered rates that apply uniformly across both weekdays and weekends. To get the lowest price for your specific dates, it is recommended to compare dates directly on the Extended Stay America website or booking engines, where Sunday or weekend nights often show up at a slight discount relative to peak mid-week dates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand, the hotel participates in the company’s loyalty program called **Extended Perks**. Key details of the program include: * **Free to join:** There are no membership fees, tiers, or points to collect. * **Exclusive Member Rates:** Discounted rates when booking directly through the Extended Stay America website or app. * **Registration discount:** An instant discount code (often around 10% off) toward a future booking upon signing up. * **Stay perks:** Complimentary early check-in and late checkout on stays of 7+ nights (subject to availability). * **Retail & partner discounts:** Access to third-party discounts and savings on rental cars, restaurants, shopping, and entertainment.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have spring break promotions?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** location does not generally run a property-specific “spring break” promotion, but it participates in the wider **Extended Stay America brand promotions and ongoing discounts**: 1. **Seasonal Spring Sales:** Extended Stay America regularly rolls out chain-wide spring travel deals and flash sales (often advertised under their *Spring Hotel Deals* or *Spring Flash Sale* promotions), which discount stays at participating locations nationwide, including Richmond properties. 2. **Extended Stay / Weekly & Monthly Discounts:** Stays booked for 7+ or 30+ nights automatically qualify for tiered long-term discounts, which is useful if your spring break extends beyond a couple of nights. 3. **Extended Perks Rewards:** Signing up for the free *Extended Perks* program provides an instant discount (typically 10% off member rates) usable year-round. 4. **Standard Category Discounts:** The property accepts AAA/Auto Club, military/government, and senior discounts, as well as occasional student travel promotions. To take advantage of an active promotion for a spring break stay, check the **Deals & Special Offers** page on the [Extended Stay America official website](https://www.extendedstayamerica.com) closer to your travel dates, or call the front desk directly to ask if any seasonal promo codes are currently valid.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer Christmas or New Year’s deals?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** location does not generally create independent, hotel-specific holiday packages, but it routinely participates in **brand-wide Christmas and New Year promotions** run by Extended Stay America. Ways to take advantage of holiday savings at this location include: 1. **Nationwide Holiday & Winter Sales:** * **Holiday/Christmas Promotions:** Extended Stay America regularly runs seasonal sales (such as their *"Dashing Through the Savings"* or winter holiday campaigns) through December, offering discounts ranging from 10% on short stays up to 40%–60% on longer stays when using a holiday promo code. * **New Year’s Flash Sales:** The brand frequently launches a *"New Year Cheer"* or January flash sale immediately following the holidays with comparable discounts on extended winter bookings. 2. **Standard & Extended-Stay Discounts:** * **Length-of-Stay Savings:** Because this is an extended-stay property, nightly rates drop automatically if your holiday booking is 7+ nights or 30+ nights. * **Membership & Affiliation Rates:** You can stack standard discounts such as **Extended Perks** member pricing, AAA/Auto Club rates, senior discounts (55+), or military/government rates during the holiday period. **How to find active deals:** * Check the **Special Offers** tab directly on the [Extended Stay America website](https://www.extendedstayamerica.com) in November and December to find active holiday promo codes. * When booking, enter the dates around Christmas or New Year's and apply any seasonal promo code in the *Promo Code / Special Rate* field.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer discounts for booking direct?

A: **Yes, direct booking discounts and savings are available** for this location (Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South) through Extended Stay America’s brand-wide direct-booking programs: 1. **Extended Perks Exclusive Member Rates:** By signing up for the free **Extended Perks** program, you unlock member-only discounted rates every time you book directly on esa.com, through the mobile app, or by calling. New sign-ups also typically receive an immediate welcome discount (often up to 10% off your next booking). 2. **Best Rate Guarantee:** If you book directly with Extended Stay America and find a lower, publicly available rate on a qualified third-party site within 24 hours (for the same dates and room type), ESA will match the lower rate and take an **additional 10% off** your stay (subject to claim terms). 3. **STAY Longer, Save More (Weekly & Monthly Tiers):** Direct bookings automatically scale with tiered pricing discounts for longer stays—typically applying discounted nightly averages for reservations of 7+ or 30+ nights. 4. **Special Direct Qualification Rates:** During checkout on esa.com, you can apply special direct rates such as AAA/Auto Club, Senior/AARP discounts, or Government & Military rates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer family bundles?

A: **No**, the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** does not offer specific packages or packages marketed as "family bundles." However, like most Extended Stay America locations, the hotel is naturally family-friendly and offers several family-oriented perks and policies: * **Kids Stay Free:** Children 17 and under stay free when sharing a room with a parent or guardian using existing bedding. * **Family-Friendly Rooms:** The property offers double-bed studio suites equipped with full kitchens (stovetop, microwave, and full-size refrigerator). * **Included Amenities:** Free Wi-Fi, on-site guest laundry facilities, and pet-friendly accommodations. * **Discounts:** While not "bundles," they provide standard brand discounts, such as weekly/monthly extended stay rates, AAA/CAA discounts, and Extended Perks member rates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer government or military rates?

A: **Yes**, the Extended Stay America – Richmond – W. Broad Street – Glenside – South participates in Extended Stay America’s chain-wide **Government & Military rate program**. Key details about booking this rate: * **Eligibility:** Available to U.S. federal and state government employees, active-duty military personnel, and veterans. * **Travel Types:** Covers official travel (including TDY and PCS orders) as well as leisure travel, subject to room availability. * **How to Book:** When booking directly on the [Extended Stay America website](https://www.extendedstayamerica.com), open the rate drop-down menu and select **"Government & Military"** to view qualifying rates for your dates. * **Verification:** A valid government or military-issued ID is required at check-in; otherwise, the reservation may adjust to the standard best available rate.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer long-stay discounts?

A: **Yes**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South offers long-stay discounts. Key details regarding their extended stay pricing include: * **Tiered Length-of-Stay Discounts:** Discounted nightly rates are automatically applied when booking extended reservations: * **Weekly rates:** Begin at **7+ consecutive nights**. * **Bi-weekly / Monthly rates:** Further discounts apply for stays of **14+, 30+, and 90+ nights**, with monthly stays (30+ nights) often discounted by up to 45% or more off standard daily rates depending on seasonality and room availability. * **Automatic Application:** You do not typically need a promo code; entering dates of 7 consecutive nights or more directly on the [Extended Stay America website](https://www.extendedstayamerica.com) will automatically display the reduced nightly rate. * **Additional Savings:** Joining their free **Extended Perks** loyalty program offers an additional member-only discount on top of base extended rates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer referral discounts?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer a standard peer-to-peer/personal referral discount program** (such as a "refer a friend" coupon code) for regular guests. However, they do participate in several other discount and referral channels: 1. **B2B / Apartment Referral Program:** Extended Stay America operates a formal corporate referral agreement for apartment communities, property management companies, and businesses. Participating partners can refer prospective residents or clients needing temporary housing, qualifying the guest for special booking links/promotions and earning the referring company a commission. 2. **Extended Perks Rewards:** If you are looking for immediate savings, joining their free **Extended Perks** program provides an instant discount (typically 10% off a new booking) upon sign-up, exclusive member-only rates, and discounts on partner retailers. 3. **Standard Discounts:** Like other ESA locations, this hotel offers weekly/monthly extended-stay tiers, military and government discounts, AAA/Auto Club rates, and senior discounts (guests 55+). If a third party, employer, or local apartment community referred you, check with them directly to see if they have an active corporate referral link or code you can use when booking.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer refundable vs non-refundable rate options?

A: **Yes.** Like most properties in the chain, the **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South** offers both refundable (flexible) and non-refundable rate options: * **Flexible / Fully Refundable Rates:** Standard nightly rates allow you to cancel for a full refund up until a designated cutoff time prior to check-in (often up to 6:00 PM on arrival day or a few days prior, depending on length of stay and booking platform). If canceled after the deadline or in case of a no-show, you are typically charged a penalty (such as the first night's room rate plus tax). * **Non-Refundable Rates (Advance Purchase / Special Deals):** Discounted rates, such as Advance Purchase rates, require full prepayment at booking and are non-refundable and non-modifiable if canceled after 24 hours of booking. Specific cancellation deadlines and terms will be clearly displayed next to each room tier when booking via the official Extended Stay America website or third-party travel sites (such as Expedia or Booking.com).

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer spa packages?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer spa packages. It is an economy extended-stay property focused on self-catering accommodations (featuring in-room kitchens, on-site laundry facilities, free Wi-Fi, and grab-and-go breakfast), and it does not have an on-site spa or wellness facilities.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South price match other sites?

A: **Yes**, this location participates in Extended Stay America’s brand-wide **Best Rate Guarantee**. However, they do not adjust rates over the counter or match on the spot; you must follow their official guarantee process: 1. **Book Direct First:** Reserve your stay directly through an official Extended Stay America channel (esa.com, the ESA app, or via their reservations line). 2. **Find a Lower Rate:** Find a publicly available, bookable nightly rate on a qualifying third-party travel site for the **exact same location, room type, and dates**. 3. **Submit a Claim:** Submit an online Best Rate Guarantee claim form within **24 hours of booking** and at least **72 hours prior to check-in**. 4. **Discount Applied:** If ESA verifies the lower rate, they will match that price and give you an **additional 10% off** your nightly rate. *Note: Special promotional codes, membership/loyalty-only rates, packaged deals (flight + hotel), or non-public negotiated rates are excluded.*

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South run limited-time promotions?

A: **Yes.** Extended Stay America – Richmond – W. Broad Street – Glenside – South participates in brand-wide limited-time promotions as well as periodic special offers. Common promotional opportunities include: * **Seasonal Flash Sales:** Extended Stay America frequently runs limited-time brand promotions (such as seasonal flash sales, summer deals, or holiday events) that offer promo codes for up to 40%–60% off standard rates depending on the length of stay. * **Online Coupons & Promo Codes:** The hotel's site policy notes that online coupon codes and special promotional rates are offered on occasion for limited booking windows. * **Advance Purchase Rates:** Time-sensitive discounts are available when you book and prepay for your room a certain number of days in advance. * **Extended Perks Member Offers:** Signing up for the chain’s free loyalty program often provides limited-time member-only discounts and instant promotional pricing. To find current promotions, you can check the "Special Offers" page on the official [Extended Stay America website](https://www.extendedstayamerica.com) or check travel booking sites (such as Kayak or Priceline) for transient promotional rates.

Q: Is breakfast included in any packages at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, breakfast is included for all guests at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. You do not need to purchase a special package to receive it; a complimentary **grab-and-go (to-go) breakfast** is standard with all room reservations and rates. The breakfast typically consists of quick, portable items such as coffee, tea, muffins or pastries, oatmeal packets, and breakfast bars.

Q: Does the Extended Stay America - Richmond - W. Broad Street - Glenside - South have a fitness center?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – **South** (6811 Paragon Place) does **not** have an on-site fitness center. However, its sister property located right next door—the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – North** (6807 Paragon Place)—does feature an on-site fitness center.

Q: Are accessible vanities available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, accessible vanities and sinks are available** in the designated ADA mobility-accessible guest rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. The property’s accessible suites feature bathrooms modified to ADA standards, including: * Wheelchair-accessible vanity/sink design with knee clearance * Accessible fixtures and controls * Roll-in shower or accessible tub with grab bars * Accessible toilet facilities **Tip:** When making a reservation, ensure you select an **accessible suite** (such as the *Studio 1 Queen Bed Accessible* or *Studio 2 Full Beds Accessible*) rather than a standard layout. If you have specific clearance or height requirements, it is recommended to confirm your room assignment directly with the property at **(804) 285-2065**.

Q: Are all guestrooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South non-smoking?

A: Yes, Extended Stay America Suites – Richmond - W. Broad Street - Glenside - South is a non-smoking property.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, bathtub grab bars are available**, but specifically in the hotel's designated **accessible guest rooms**. According to the property's accessibility specifications: * **Accessible Rooms:** The accessible guest room bathrooms include safety grab bars around the bathtubs and/or roll-in showers, as well as accessible toilets and controls. * **Standard Rooms:** Standard guest rooms typically do not include safety grab bars. If you require grab bars for safety or mobility reasons, be sure to reserve an **ADA / Mobility Accessible** room category (such as a *Mobility Accessible with Tub* suite) when booking, or contact the property directly at (804) 285-2065 to confirm that your assigned room is equipped with them.

Q: Are complimentary toll-free calls available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, complimentary toll-free calls are generally **not available** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. According to the hotel's amenity disclosures, in-room **local and 1-800/toll-free calls are subject to a fee** (typically around $1.00 per call plus applicable taxes across the brand). Only emergency calls (911), room-to-room calls, and calls to the front desk are free of charge.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (6811 Paragon Place): * **Auxiliary Aids / Kits:** The hotel provides **auxiliary aids and services** for guests with disabilities upon request. In accordance with ADA guidelines and brand standards, communication/hearing accessibility kits (which typically include visual smoke alarms, door knock sensors/flashing alerts, and TTY/telephone visual indicators) are provided as auxiliary aids. * **Dedicated Hearing Accessible Rooms:** When booking online, the property specifically lists **Mobility Accessible** room types (such as Queen Studio suites with accessible tubs). Built-in/hardwired hearing accessibility features can vary by room, and hearing kits are often deployed to accommodate guests who are deaf or hard of hearing. **Recommendation:** Because auxiliary equipment and specific hearing-accessible room inventory can be limited, it is best to contact the hotel front desk directly or call Extended Stay America customer service in advance to have a hearing-accessible kit or room accommodation added to your reservation: * **Hotel Phone:** (804) 285-2065 * **Extended Stay America Accessibility Support:** 1-800-804-3724

Q: Are lowered deadbolts available on guest room doors at Extended Stay America - Richmond - W. Broad Street - Glenside - South to enhance guest security?

A: **Yes**, lowered deadbolts and lowered door hardware are available on guest room doors in the accessible rooms at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South** to facilitate easy reach, accessibility, and security. Standard guest rooms feature standard-height deadbolt locks and lever handles. If you require an accessible room specifically equipped with lowered deadbolts/latches, it is recommended to select an accessible room type during booking or contact the hotel directly at (804) 285-2065 prior to arrival to guarantee that your room includes this feature.

Q: Are lowered view ports available in guest room doors at Extended Stay America - Richmond - W. Broad Street - Glenside - South to enhance guest security?

A: **Yes**, lowered view ports (peepholes) are available in guest room doors at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. These lowered view ports are installed specifically on the entry doors of the property's **accessible guest rooms**, allowing guests using wheelchairs or individuals of lower height to check callers and enhance security from inside the room. If this is an essential accommodation for your stay, it is recommended to explicitly reserve an **Accessible Room** or contact the hotel directly at (804) 285-2065 to ensure you are placed in a room equipped with this specific feature.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, mobility accessible rooms and accommodations are available at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. Key accessibility features and options at this location include: * **Mobility Accessible Guest Rooms:** Rooms configured with accessible door widths, wheelchair-navigable pathways, and adapted furniture. * **Accessible Bathrooms:** Equipped with grab bars, accessible toilets, accessible controls, and either a roll-in shower or an accessible tub setup. * **Auxiliary Aids & Kits:** Communication/mobility aids and kits (such as visual/tactile alerting devices) are provided upon request. * **Bed Frame Removal:** Guests with mobility disabilities can request the removal of the bed frame to lower the height of the bed mattress surface. *(Extended Stay America requests this accommodation be submitted at least 48 hours prior to check-in to ensure it is prepared before arrival).* * **Property Accessibility:** Includes accessible parking (van and automobile), accessible paths of travel to the entrance, accessible check-in counters, and elevator access. **Tip:** Because accessible room layouts (e.g., roll-in shower vs. accessible tub) and auxiliary kit quantities can be limited, it is best to specify your exact accessibility requirements when booking or contact the front desk directly to ensure your needed setup is reserved.

Q: Are smoking rooms available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Smoking rooms are not available at Extended Stay America Suites – Richmond - W. Broad Street - Glenside - South, as the property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no dedicated gardens, landscaped courtyards, or outdoor recreational spaces** for guest leisure at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South (located at 6811 Paragon Place). As a budget, extended-stay property, its exterior layout consists primarily of standard paved parking lots and small perimeter grass strips (mainly utilized for walking pets, as it is a pet-friendly property). It does not feature amenities like an outdoor patio, gazebo, picnic area, or guest garden. If you are looking for outdoor spaces and botanical gardens nearby during your stay, you can visit: * **Lewis Ginter Botanical Garden** (~10–12 minutes away) * **Maymont** (a 100-acre estate with Japanese and Italian gardens, ~15 minutes away)

Q: Are transfer showers available in guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, dedicated transfer showers are not available** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. The accessible guest room inventory at this location is equipped with **accessible bathtubs with grab bars** (mobility-accessible with tub) rather than roll-in or transfer shower stalls. If you require specific bathroom dimensions or transfer equipment (such as a portable bath bench/chair), it is recommended to contact the property directly at **(804) 285-2065** prior to booking to confirm their current accommodations.

Q: Are video games available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, video games are not available at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The hotel is a budget, extended-stay property focusing on core essentials such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. It does not feature an arcade, game room, or in-room gaming consoles/services.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, you can connect multiple devices** to the free Wi-Fi at Extended Stay America - Richmond - W. Broad Street - Glenside - South. Like other Extended Stay America locations, the hotel offers complimentary Wi-Fi in all guest suites. You can connect standard personal devices—such as smartphones, laptops, and tablets—by connecting to the guest network and completing the captive portal screen / access prompt on each device. A few things to keep in mind: * **Connection process:** Each device will generally need to connect independently and accept the terms of service (or input the front-desk network code) through a browser window. * **Bandwidth & speed:** The standard free Wi-Fi tier is intended for basic tasks like browsing the web, checking emails, and standard work. If you have several devices streaming video, gaming, or taking simultaneous video calls, the bandwidth on the free tier may feel slow. The hotel does offer an **Enhanced Wi-Fi** upgrade (available for an additional fee) if higher speeds are needed for multiple bandwidth-heavy devices.

Q: Can I make a reservation without a credit card at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, you cannot reserve a room without a payment card.** According to Extended Stay America’s brand and property policies: 1. **Reservation & Guarantee:** A valid credit or debit card is required to secure and guarantee any reservation made online or by phone. 2. **Check-In Requirements:** At check-in, the guest named on the reservation must present a government-issued photo ID along with a valid credit or debit card matching that name. 3. **Holds/Deposits:** The property requires a card on file to authorize payment for the stay as well as an incidental deposit (typically up to $100–$250). Cash is generally not accepted for booking or at check-in. *Tip:* While major debit cards (Visa/Mastercard) are generally accepted in lieu of a credit card, the hotel will place a temporary hold on your funds for the full room amount plus the incidental deposit. If you have unique payment circumstances, contact the front desk directly at **(804) 285-0044** to confirm their exact on-site policies.

Q: Can I request early check-in or late check-out at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, you can request early check-in or late check-out** at Extended Stay America Suites Richmond - W. Broad Street - Glenside - South. However, both are **subject to availability** and typically incur extra fees depending on the timing: ### Standard Times * **Check-in:** 3:00 PM * **Check-out:** 11:00 AM --- ### Early Check-In Early check-in depends on room availability and whether housekeeping has a room ready. Extended Stay America’s standard fee structure is typically: * **Between 12:00 PM and 3:00 PM:** Usually complimentary if a room is ready. * **Between 7:00 AM and 12:00 PM:** Typically around **$10 per hour** plus tax. * **Prior to 7:00 AM:** Full previous day’s room rate/tax (minimum $50). --- ### Late Check-Out Late departures must be approved in advance by the front desk: * **After 11:00 AM:** Typically charged at **$10 per hour** plus tax (up to around $50). * **After 4:00 PM:** Typically charged the full day's room rate plus tax. --- ### Tips * Because requests cannot be guaranteed in advance, call the hotel directly before arrival or speak to the front desk the morning of your departure to verify room availability and confirm exact fee amounts.

Q: Do any rooms have a balcony or patio at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, none of the rooms at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** have a balcony or patio. The property consists of standard interior-corridor studio suites (with queen beds or two double beds) equipped with full kitchenettes and sealed or standard guest windows, but without private outdoor spaces.

Q: Do children stay free at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, children stay free** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. Key details of the policy include: * **Age limit:** Children up to 16–17 years old stay free when sharing a room with a parent or adult guardian. * **Bedding:** They must use existing bedding in the room (maximum occupancy limits for the room type still apply).

Q: Do guest rooms and suites at Extended Stay America - Richmond - W. Broad Street - Glenside - South have audible alarms?

A: **Yes**, guest rooms and suites at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** are equipped with audible alarms. These include hardwired audible smoke/fire alarms in accordance with safety regulations and hotel amenities listings. If you require specific hearing-accessible features (such as auxiliary aids, visual/strobe emergency alarms, or a portable notification device), it is recommended to request an accessible suite or confirm availability directly with the front desk before booking.

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, you will need to log in via a captive portal page.** While the standard Wi-Fi is completely free in every suite, Extended Stay America does not use a direct, open connection: 1. **Captive Portal Login:** Once you connect your device to the guest Wi-Fi network, a browser page (captive portal) should automatically open. 2. **Access Credentials:** Depending on the setup at check-in, you will typically be prompted to enter your **room number and last name**, or input an **access code** provided by the front desk. 3. **Upgrades:** The portal will also display an option for paid "Enhanced High-Speed Wi-Fi," but you can simply bypass that and select the complimentary basic tier to connect. *Tip: If the login page does not pop up automatically after connecting, open your browser and try visiting any basic web page, or ask the front desk at check-in for the current property access code.*

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer resort passes or day passes. Extended Stay America locations are budget, extended-stay hotels rather than full-service resorts. As such, they do not partner with day-pass platforms (such as ResortPass) or sell independent day access. All on-site amenities (such as parking, laundry facilities, Wi-Fi, and seasonal outdoor facilities) are reserved exclusively for registered, overnight guests.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South accept credit card authorization forms?

A: **Yes**, Extended Stay America – Richmond - W. Broad Street - Glenside - South accepts credit card authorization forms for third-party billing (e.g., when an employer, company, or family member pays for a guest's room). Important guidelines and requirements to keep in mind: * **Completion in advance:** The cardholder must submit the **Third-Party Credit Card Authorization Form** prior to the guest arriving for check-in. * **Required documentation:** Extended Stay America generally requires the completed and signed form along with legible photocopies/images of the cardholder’s government-issued ID and both sides of the credit card. * **Guest ID at check-in:** The guest checking in must still present a valid government-issued photo ID that matches the reservation name. * **Incidental holds/deposits:** Some locations may require the guest checking in to provide their own payment card or deposit (typically $50–$250) for incidentals if the authorization form covers room and tax only. **Next Step:** Because submission procedures (such as their specific secure email link, digital portal, or fax line) can vary, it is best to contact the front desk directly at **(804) 755-7077** before check-in to have them send you the property's official authorization form.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a game room?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not have a game room. As a budget extended-stay hotel, its amenities are focused on long-term stay essentials, such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry facilities, and grab-and-go breakfast.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a gift shop or newsstand?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not have an on-site gift shop or newsstand. As a budget-friendly, extended-stay hotel, its public amenities are limited to essentials such as a 24-hour front desk, coin-operated guest laundry facilities, on-site vending machines, and a morning grab-and-go breakfast counter. For sundries, newspapers, snacks, or gifts, guests typically visit nearby retail shops, grocery stores, or convenience stores along West Broad Street.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a reservation link?

A: Yes, **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** offers direct online reservations. You can reserve rooms directly through their official site: * **Official Hotel Website & Booking Page:** [Extended Stay America – Richmond - W. Broad Street - Glenside - South](https://www.extendedstayamerica.com) (or via [esa.com](https://www.extendedstayamerica.com)) Additionally, you can book rooms at this property via major online travel platforms such as Booking.com, Expedia, and [Guest Reservations](https://www.guestreservations.com).

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a reward program?

A: **Yes.** As part of the Extended Stay America brand, the Richmond - W. Broad Street - Glenside - South location participates in the brand’s loyalty program called **Extended Perks**. Key features of the program include: * **Cost:** It is free to join. * **No Points/Tiers:** Rather than accumulating points toward free nights, the program focuses on instant savings and direct benefits. * **Exclusive Member Rates:** Discounted room rates when booking directly with Extended Stay America. * **Registration Discount:** A discount (typically 10% off) applied toward your next booking upon sign-up. * **Stay Perks:** Free early check-in and late checkout for stays of 7 or more nights (subject to availability). * **Partner Discounts:** Immediate discounts on thousands of national and local brands, including car rentals, restaurants, and retail.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have a walk-in policy for accommodations?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South accepts walk-in guests, subject to room availability**, following the standard chain-wide hotel policies: * **Subject to Availability:** Advance reservations are recommended because room availability is not guaranteed without one. If suites are available when you arrive, the front desk can book you on the spot. * **Payment Up Front:** Full payment is required upon check-in (nightly stays must be paid in full; weekly/extended stays require the first week paid upfront). * **Accepted Payment Methods:** A valid government-issued photo ID and a valid major credit/debit card matching the guest's name are required. This property typically does not accept cash at check-in. * **Incidental Deposit:** Guests are typically required to place an incidental security deposit (usually up to $250 authorization hold) on a card during check-in. * **Standard Check-in Time:** Check-in begins at **3:00 PM**. Arriving earlier for a walk-in room is subject to ready rooms and may incur an early check-in fee. **Tip:** If you are planning a walk-in visit, it is a good idea to call the property directly in advance at **(804) 285-2065** to confirm that they have clean, vacant rooms ready for same-day arrival.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have alarm clock telephone ringers?

A: **No**, **Extended Stay America - Richmond - W. Broad Street - Glenside - South** does not offer alarm clock telephone ringers in its standard guest rooms. Standard amenities include standard in-room alarm clocks/clock radios and basic telephones. For specialized hearing-accessible equipment (such as TTY devices, visual notification kits, or flashing ringers), properties typically advise guests to contact the hotel directly ahead of time (phone: **+1 804-285-2065**) to confirm the availability of ADA hearing kits.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have an wheel chair accessible route to the registration desk?

A: **Yes.** Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South provides an accessible path of travel from arrival points directly into the hotel, as well as an accessible route to the check-in area and an accessible registration counter.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer complimentary newspapers in the lobby. Its standard lobby and hotel amenities include a free grab-and-go breakfast bar, coffee station, free Wi-Fi, on-site guest laundry, and free parking.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** In their designated accessible guest rooms, the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** provides ADA-compliant accessible bathrooms that feature accessible toilets (installed at standard wheelchair-transfer height, between 17 and 19 inches) equipped with grab bars. When booking, make sure to select an **Accessible Room** option to ensure the room includes these features. If you have specific height requirements or require additional accommodations (such as a raised toilet seat riser or bed-frame adjustments), it is best to contact the hotel directly at **(804) 285-2065**.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer babysitting services?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer babysitting or childcare services. The property is a budget-friendly extended-stay hotel focusing on self-service accommodations, featuring amenities such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry facilities, and grab-and-go breakfast. Families requiring childcare will need to arrange for an independent, third-party babysitting service in the Richmond area.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer complimentary coffee in lobby?

A: **Yes.** Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South provides complimentary coffee in the lobby area, offered at the coffee station alongside its daily free grab-and-go breakfast service. In addition, guest rooms are equipped with in-room coffee/tea makers.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer complimentary long distance calls?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer complimentary long-distance calls. According to the hotel's policies: * Only calls to the front desk, other guest rooms, and emergency services (911) are free. * In-room phone calls to external numbers incur a fee (typically $1.00 per call plus applicable long-distance charges). Guests needing to make long-distance calls typically use their mobile phones or utilize the hotel's complimentary Wi-Fi for VoIP calling apps (such as WhatsApp, Skype, or FaceTime).

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer event planning services?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer event planning services. This property is a basic extended-stay hotel that focuses on self-sufficient accommodations. Its amenities are limited to essentials such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast; it does not have event spaces, meeting facilities, banquet rooms, or event planning staff. If you need event planning or venue spaces, you will need to look into full-service hotels or dedicated meeting venues in the Richmond area.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer free internet access for guests?

A: Yes, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South offers free Wifi for guests.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer lowered night guards on guest room doors?

A: **No, there is no indication that Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South offers lowered night guards (security door latches) on guest room doors.** While the property offers standard ADA mobility-accessible suites (which feature wider doorways, accessible bathrooms, grab bars, and bed frame removal upon advance request), neither the property listing nor Extended Stay America’s brand-wide accessibility specifications list lowered night guards or secondary latches among their guest room accessibility features. *(Note: "Lowered night guards" is a specific amenity commonly tracked by major brands like Marriott, Hilton, and Hyatt, rather than standard Extended Stay America properties.)* If this feature is essential for your stay, you can contact the property directly at **(804) 285-2065** or reach Extended Stay America’s accessibility line at **1-800-804-3724** to confirm hardware measurements in their specific accessible units.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer non-smoking public areas?

A: Yes, our property is non-smoking.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer secondary locks on room windows?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not advertise or list secondary locks on guest room windows as an available safety feature. Standard guest room windows across budget extended-stay hotels typically feature only standard primary latches (or restrictors/fixed sashes compliant with building and fire egress codes). If you require confirmed secondary window locks or ground-floor window security, it is best to contact the hotel directly at **(804) 285-2065** to ask about the specific hardware in your assigned room or request an upper-floor placement.

Q: Does the Extended Stay America - Richmond - W. Broad Street - Glenside - South, have roll-in shower available?

A: **Yes**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South (located at 6811 Paragon Place) offers ADA accessible rooms equipped with a **roll-in shower**. Because accessibility setups vary between rooms (some accessible suites feature accessible tubs with grab bars while others have zero-threshold roll-in showers), it is best practice to: 1. Select a room type explicitly labeled with **"Roll-in Shower / Mobility Accessible"** when booking. 2. Contact the property directly at **(804) 285-2065** prior to arrival to guarantee that an accessible suite with a roll-in shower is assigned to your reservation.

Q: How can I modify or cancel my reservation at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: How you modify or cancel your reservation depends on whether you booked directly through Extended Stay America or via a third-party website: --- ### 1. If You Booked Directly (ExtendedStayAmerica.com or Phone) * **Online:** 1. Go to the **Extended Stay America** website ([extendedstayamerica.com](https://www.extendedstayamerica.com)). 2. Click **Manage Reservation** / **Find a Reservation** (usually located in the top menu or sign-in area). 3. Enter your **Confirmation Number** and **Last Name** (or sign in to your member account). 4. Follow the prompts to modify your dates/details or cancel the booking. * **By Phone:** * **Call the property directly:** **(804) 285-2065** * **Call Central Reservations / Customer Support:** **1-800-804-3724** or **1-855-765-3618** --- ### 2. If You Booked Through a Third Party (Expedia, Booking.com, Hotels.com, Priceline, etc.) * Hotels cannot alter or refund third-party bookings directly. * Log in to the account or open the app where you booked, or contact the third-party customer service team directly to modify dates or cancel. --- ### Important Policy & Deadline Details to Keep in Mind * **Standard / Flexible Rates:** Cancellations are generally allowed free of charge if completed by **6:00 PM local hotel time on your arrival date**. If you cancel after this window or fail to show up, a no-show fee equal to the first night’s room rate plus tax will typically be charged. * **Advance Purchase (AP) / Non-Refundable Rates:** These are strictly non-modifiable and can usually only be canceled within **24 hours of the original booking** without forfeiting the full payment. * **Extended Plus Program (EPP) / Long-Term Rates:** Must typically be canceled within 24 hours of booking to avoid forfeiting a deposit (often equal to 3 nights’ room rate plus tax). * Always keep your **cancellation confirmation number** or email for your records once the process is complete.

Q: How often does housekeeping come at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the housekeeping schedule depends on the length of your stay: * **Stays of 1 to 7 nights:** * There is **no automatic daily housekeeping service**. * Fresh towels and linens can be exchanged at the front desk whenever needed. * **Stays of 8 nights or more:** * Scheduled **Full-Service housekeeping is provided every two weeks** (some booking portals list this as weekly). Your exact scheduled cleaning day is provided in your key packet at check-in. * Full service includes vacuuming, dusting, changing bed linens and towels, cleaning the kitchen and bathroom, emptying trash, and replenishing toiletries. ### Need Cleaning More Often? * **A la carte cleaning:** Guests can request additional housekeeping services for an extra fee (typically **$5 for a Refresh Service** or **$10 for a Full Service**). * **Towel/linen swaps & trash:** You can swap dirty linens or request extra trash bags directly through the front desk at any time.

Q: Is direct billing available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Direct billing is available for corporate and business clients, but it is not provided automatically.** It requires pre-approval and setup prior to check-in. ### Standard Payment vs. Direct Billing: * **Standard Policy:** By default, Extended Stay America requires payment in advance. Individual guests paying nightly are charged for their entire stay upon arrival, while those on weekly/extended stays must pay weekly in advance via credit card. * **Direct Bill Program (Client Connect):** Extended Stay America offers a **Direct Bill Program** for corporate accounts, government/military travel, contractors, and group bookings through their corporate sales division. * **Requirements to Use Direct Billing:** 1. Your organization/company must submit a credit application and have an approved corporate billing agreement with Extended Stay America in place prior to arrival. 2. The hotel requires a direct billing authorization form / letter of responsibility confirming which charges (room, tax, incidentals) are authorized to be billed to the master account. 3. Individual travelers checking in are typically still required to present a valid photo ID and, in many cases, a personal credit/debit card for an incidental security deposit. ### Next Steps: If you are planning to book or have an existing reservation that requires direct billing, contact the property or corporate sales beforehand: * **Hotel Direct Phone:** (804) 285-2065 * **Corporate / Client Connect:** Through the [Extended Stay America Corporate Sales / Client Connect portal](https://www.extendedstayamerica.com)

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South certified by a globally recognized sustainable certification program?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South is not certified by a globally recognized sustainable certification program. The property does not hold credentials from major hospitality sustainability programs (such as LEED, Green Key Global, EarthCheck, or Green Globe) and is not designated as "Eco-certified" across major travel and booking platforms.

Q: Is grocery shopping service available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the hotel itself does not provide an in-house grocery shopping or delivery service. However, you have a few easy options for groceries during your stay: * **Third-Party Delivery:** You can use services like Instacart, Walmart Delivery, Kroger Delivery, or Grubhub/DoorDash to have groceries delivered directly to the property. * **Nearby Grocery Stores:** The property is located near several supermarkets, including **Kroger**, **Target**, and **Walmart Supercenter**, all within a short driving distance along West Broad Street. * **In-Room Amenities:** All suites come equipped with full kitchens (full-sized refrigerator, stovetop, and microwave) to store and prepare your food.

Q: Is group pricing available online at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, group pricing is not directly bookable online.** While you can book multiple standard individual rooms online (up to a small limit), Extended Stay America requires you to contact their sales team to receive negotiated group rates or book a room block: * **For general groups (10+ rooms):** You must call the Extended Stay America group sales line at **1-877-701-3383** or submit an inquiry form via their website. * **For project/corporate groups (5+ rooms for 7+ nights):** You must submit an online request through their business/group travel portal to be matched with a dedicated sales representative. * **Local hotel contact:** You can also contact the hotel directly at **(804) 285-2065** to inquire about group availability and policies.

Q: Is smoking allowed at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: No, smoking is not allowed at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. The property is non-smoking.

Q: Is the free internet at Extended Stay America - Richmond - W. Broad Street - Glenside - South limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** is **available 24/7**. There are no hourly restrictions on access during your stay. You can connect around the clock using the login details provided on your keycard or by the front desk. *Note: While basic Wi-Fi is free and accessible at all hours, the property also offers an optional paid upgrade to high-speed/enhanced Wi-Fi if you require faster speeds for heavy streaming or large downloads.*

Q: Is the free internet speed at Extended Stay America - Richmond - W. Broad Street - Glenside - South suitable for video streaming and work?

A: At this location (and across standard **Extended Stay America Suites** properties), the complimentary Wi-Fi is generally **not well-suited for heavy remote work or seamless HD streaming**. ### Breakdown of the Free Wi-Fi Performance: * **Speed & Bandwidth:** The complimentary tier at Extended Stay America properties is throttled—typically delivering around **1 to 5 Mbps** (with peak evening hours often slowing down further due to high shared usage). * **General Work (Emails, Web Browsing):** It is sufficient for checking email, Slack/Teams messaging, and light browsing. * **Video Calls (Zoom, Teams, Google Meet):** You are likely to experience frequent audio drops, frozen screens, or reduced resolution. Two-way video calling typically requires at least 3–4 Mbps of stable upstream/downstream bandwidth, which the free tier struggles to maintain consistently. * **Video Streaming:** You may be able to stream video in standard definition (480p or occasionally 720p), but you should expect buffering, especially during peak evening hours. HD (1080p) or 4K streaming will struggle. ### Alternatives & Recommendations: 1. **Enhanced Wi-Fi Upgrade:** The hotel offers an "Enhanced High-Speed Wi-Fi" tier that you can purchase directly via the captive login portal upon arrival. It is advertised at up to 4× faster speeds, which significantly improves streaming quality and video conferencing stability. 2. **Mobile Hotspot:** If your work involves mandatory video meetings, large file transfers, or remote desktop (VPN) connections, relying on a personal phone hotspot or dedicated cellular hotspot is the safest backup plan.

Q: Is there a convenience or sundry store at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not have an on-site convenience or sundry store. For quick purchases, the hotel provides **on-site vending machines** with snacks and drinks. For groceries, toiletries, and sundry items, several stores are located within a short drive along West Broad Street, including: * **Target** (approx. 1–1.5 miles away) * **Kroger** grocery store * Nearby pharmacies (such as Walgreens and CVS) and gas station convenience marts.

Q: Is there a florist available on-site or nearby at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **There is no florist on-site** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South (located at 6811 Paragon Place). The hotel is a basic extended-stay property focusing on essentials like kitchen-equipped rooms, guest laundry, and free Wi-Fi. However, there are several floral options **nearby**: * **Supermarkets with Floral Departments (1–2 miles away):** * The hotel is located right by West Broad Street, where nearby grocers such as **Kroger** (at Willow Lawn or Reynolds Crossing) have full floral sections for quick arrangements and grab-and-go bouquets. * **Local Florists (Short Drive or Delivery):** * **Vogue Flowers** (approx. 4 miles east on N. Arthur Ashe Blvd) – A full-service florist offering fresh bouquets and same-day delivery to the hotel. * **Strange’s Florist, Greenhouses & Garden Center** (further west along West Broad Street) – One of the largest florists and nurseries in the area. * **Coleman Brothers Flowers** & **Sophie's Stems** – Established Richmond florists that service the Broad Street/Glenside area and provide same-day flower delivery.

Q: Is there a hairdresser at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there is no hairdresser or salon on-site at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. As a budget extended-stay property, its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. However, there are numerous hair salons and barbershops located a short drive away along West Broad Street and in the surrounding Henrico/Richmond area.

Q: Is there a nightly refresh service available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there is no automatic nightly refresh service** included at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. Because it operates as an extended-stay hotel, standard housekeeping is provided on an interval schedule rather than daily: * **Short stays (1–7 nights):** Housekeeping is not automatically scheduled, but fresh linens and towels are available upon request at the front desk at any time. * **Longer stays (8+ nights):** Full-service housekeeping is scheduled either weekly or bi-weekly. ### Optional "Refresh Service" If you would like your room freshened up during your stay, you can purchase an **on-demand Refresh Service** (typically around **$5 per service**) through the front desk. A paid Refresh Service generally includes: * Replacing soiled towels * Emptying the trash * Making the bed with existing linens * Replenishing soap and toilet paper as needed *(Note: Housekeeping does not wash dishes, and services must be requested/scheduled with the front desk).*

Q: Is there an accessible main entrance to the Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South features an accessible main entrance. Its accessibility features at the property entrance include: * An accessible entrance with level landings and sufficient door width * Pedestrian paths of travel with curb cuts connecting site arrival points (such as parking) to the entrance * Designated accessible parking spaces for vans and standard automobiles, including access aisles * An accessible registration desk inside

Q: Is there an accessible route to guest room at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes.** Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South provides an accessible route to guest rooms. The property’s ADA-accessibility features include: * **Accessible exterior routes:** Pedestrian paths of travel with curb cuts connecting arrival points/parking to the hotel entrance. * **Accessible parking:** Dedicated accessible parking and access aisles for standard vehicles and vans. * **Accessible entrance & lobby:** Level landings, wide doorways, and an accessible registration desk. * **Interior circulation:** Elevators servicing guest room floors, providing step-free access from the lobby to accessible guest rooms. If you have specific room accommodation requests (such as roll-in showers or bed-height adjustments), it is recommended to contact the hotel directly or Extended Stay America's reservations line at (800) 804-3724 prior to arrival.

Q: What are Extended Stay America - Richmond - W. Broad Street - Glenside - South security procedures?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (located at 6811 Paragon Place, Richmond, VA) follows standard brand-wide safety, guest security, and property control procedures: ### 1. Check-In & Identity Verification * **Government-Issued Photo ID & Credit Card:** All guests must present a valid government-issued photo ID and matching credit/debit card upon check-in to confirm identity and process payments/incidentals. * **Security & Incidental Deposits:** A refundable incidental or security deposit (typically up to $250) may be authorized at check-in to protect against property damage, unauthorized smoking, or policy violations. * **Advance Payment:** In accordance with Extended Stay America policy, stays must be paid in advance (nightly stays charged upfront; weekly stays charged for the first week at check-in). ### 2. Physical & Building Security * **24-Hour Front Desk:** Staffed access at the main reception area around the clock to assist guests and monitor the lobby. * **Controlled Access:** Exterior and common-entry doors require an active electronic keycard during late-night and off-peak hours to restrict unauthorized public entry. * **In-Room & Front Desk Safes:** Safe-deposit boxes are available via the front desk (and in-room safes are provided in select units) for securing valuables. * **Mail & Package Handling:** Guest packages delivered to the property are held at the front desk and can only be released upon presentation of matching identification. ### 3. Room & Property Safety Standards * **Non-Smoking Enforcement:** The hotel enforces a 100% non-smoking policy throughout the property to minimize fire hazards and maintain room quality. * **Pet Guidelines:** There are strict limits on the number and size of pets (maximum of two pets under standard height/weight limits) to ensure guest safety and animal control. * **Housekeeping & Health Inspections:** For longer stays, scheduled periodic housekeeping visits (at least once weekly for extended stays) allow staff to conduct mandatory checks for unit maintenance and compliance with hotel rules. *(Note: Internal operational protocols—such as CCTV camera coverage, security guard patrols, and emergency response plans—are handled privately by on-site management. If you need specific accommodations or have inquiries regarding local security details, you can contact the property directly at **(804) 285-2065**.)*

Q: What are the extra person charges at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** (and across Extended Stay America locations under brand policy): * **Additional Adults:** There is typically an **extra person charge of $5.00 per night** for an additional adult beyond standard single/double occupancy limits. * **Children:** Children ages **17 and under stay free** when staying in the same room with an adult and utilizing existing bedding. * **Rollaway Beds / Cribs:** Rollaway beds and cribs are **not available** at this property; all guests must use existing beds within the suite's maximum room occupancy (typically 2 to 4 guests depending on the room layout). *(Note: Rates and occupancy charges can vary slightly depending on whether you book directly or through a third-party site, so checking the exact guest count during booking will automatically calculate any additional fees.)*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** follows the brand-wide **STAYconfident** health, cleanliness, and hygiene protocols, in addition to standard extended-stay housekeeping policies: ### 1. Cleaning & Disinfection Standards * **Hospital-Grade / Trusted Products:** Extended Stay America partners with P&G Professional, using commercial cleansers and disinfectants such as Spic and Span, Comet, Mr. Clean, and Microban. * **High-Touch Surface Focus:** Enhanced and frequent sanitation protocols are in place for high-touch public and in-room surfaces (door handles, light switches, remote controls, elevator buttons, front-desk counters, etc.). * **10-Point Room Inspection:** Prior to guest check-in, rooms undergo a 10-point cleaning and sanitizing checklist and are inspected by management before release. ### 2. Housekeeping & Contactless Services * **Housekeeping Schedule:** As an extended-stay property, full housekeeping service is typically provided on a weekly basis (or for stays of 14 nights or longer, covering dusting, vacuuming, trash disposal, bathroom, and kitchen sanitation). Additional daily or refresh housekeeping services can be arranged for a fee. * **Contactless Towel & Linen Exchange:** Guests can exchange dirty towels and linens at the front desk at any time to minimize unscheduled entries into guest rooms. * **Contactless Interactions:** Contactless check-out options and electronic receipt deliveries are available. *Note: Specific features or localized measures may change over time, so you can reach out directly to the front desk at (804) 285-2065 if you need any special accommodation or additional sanitizing requests during your stay.*

Q: What is Extended Stay America - Richmond - W. Broad Street - Glenside - South's policy on lost and found items?

A: The policy on lost and found items for **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** follows the standard chain-wide Extended Stay America policy: 1. **Inquiry and Verification:** If you believe you left an item behind, contact the hotel’s front desk directly at **(804) 285-2065**. You will need to provide your name, the dates of your stay, room number, and a detailed description of the item so staff can check their lost-and-found log. 2. **Retrieval Instructions:** If the item is located, hotel management will provide instructions on how to retrieve it. 3. **Guest-Covered Delivery/Shipping:** If you cannot pick up the item in person, **the guest is responsible for the method and cost of delivery/shipping** (e.g., providing a prepaid shipping label or arranging a courier pickup).

Q: What is the cancellation policy at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The cancellation policy at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South** depends on the specific rate or booking program chosen: * **Standard / Flexible Rates:** * You must cancel by **6:00 p.m. local hotel time on the scheduled day of arrival**. * If you cancel after 6:00 p.m. or fail to check in (no-show), your credit card will be charged a **No-Show Fee equal to the first night’s room rate plus tax**. * **Advance Purchase (AP) Rates:** * Cancellations are generally allowed only within **24 hours of booking**. * If cancelled more than 24 hours after booking or in the event of a no-show, the entire prepaid reservation amount (including taxes) is non-refundable and forfeited. * **Extended Plus Program (EPP) / Long-Term Promotional Rates:** * Cancellations must be made within **24 hours of booking**. * Cancelling after 24 hours or failing to show will result in the forfeiture of a non-refundable deposit equal to **three (3) nights’ room rate plus tax**. * **Third-Party Bookings:** * If booked through an online travel agency (such as Expedia, Booking.com, etc.), the cancellation terms and any associated fees are governed by that third party, and cancellations must be processed through them directly.

Q: What is the deposit required to book a room at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America – Richmond – W. Broad Street – Glenside – South**, the required deposit and payment structure depend on whether you mean upfront reservation prepayments or check-in security deposits: * **At Booking (Advance Deposit / Prepayment):** * **Standard/Flexible Rates:** Generally require **no deposit up front** to reserve the room; a valid credit or debit card is simply used to guarantee the reservation. * **Advance Purchase Rates:** Require **full prepayment** at the time of booking, which is typically non-refundable. * **Extended Plus Program (EPP):** Special long-term promotional programs may require a nonrefundable deposit equal to **3 nights’ room rate plus tax**. * **At Check-In (Security / Incidentals Deposit):** * Guests are typically required to provide a refundable incidental security deposit of **up to $250** upon arrival. * If paying with a credit or debit card, this amount is placed on hold and released following check-out (typically settling in 5–14 business days, depending on your bank). * If cash is accepted/used (typically only permitted for stays of 7 nights or longer), any remaining balance over $100 is generally mailed back as a check within 14 days. * **Room Charges:** Payment for the room itself is due upon arrival (full stay for nightly reservations, or the first week upfront for stays of 7+ nights). *(Note: Exact hold amounts within the $100–$250 range can vary by guest profile and duration of stay. You can confirm the exact hold for your specific dates by contacting the front desk directly at **(804) 285-2065**.)*

Q: What is the early departure charge at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Extended Stay America (including the **Richmond - W. Broad Street - Glenside - South** location) does not assess a standard, fixed "early departure fee." Instead, the policy works as follows: * **Rate Adjustment / Tier Recalculation:** Because Extended Stay America pricing is tiered based on the length of your stay (e.g., nightly, weekly, or monthly rates), checking out earlier than booked causes your rate to be **recalculated to the rate tier applicable to your actual length of stay**. For example, if you booked a discounted weekly or monthly rate and leave before completing the minimum required nights, your past nights will adjust upward to the standard nightly rate. * **Advance Purchase Bookings:** If your reservation was booked under a prepaid/Advance Purchase rate, these bookings are non-refundable and non-modifiable, meaning you forfeit the remaining prepaid balance upon early checkout. * **Notice Requirement:** Extended-stay guests paying on a weekly/monthly schedule generally must notify the front desk before check-out time (11:00 AM) to avoid being billed for an additional night. If you plan to check out early, contact the front desk directly (at **+1-804-285-2065**) to confirm how your specific reservation tier and refund/recalculation will be handled.

Q: What is the policy on incidental charges at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The incidental charges and deposit policy at the **Extended Stay America – Richmond – W. Broad Street – Glenside – South** includes the following terms: ### 1. Incidental Deposit / Authorization Hold * **Deposit Amount:** Guests may be required at check-in to secure an incidental deposit/hold of **up to $250** using a credit or debit card (along with a valid government-issued photo ID). * **Release / Refund Timeline:** The unused portion of this deposit is released after check-out. * Credit/debit card holds are typically released back to your account within **5 to 14 business days**, depending on your financial institution. * If cash is accepted/used for deposits, refunds exceeding $100 may be processed and mailed by check within 14 days of departure. --- ### 2. Common Incidental Fees & Potential Charges * **Smoking Violations:** Smoking is strictly prohibited in non-smoking rooms. Violating the policy incurs a fee of **up to $250** per incident. * **Pet Fees:** Pet-friendly rooms incur a fee of **up to $25 per day** (plus tax) per pet for the first 6 nights, and **up to $15 per day** (plus tax) per pet for each day thereafter. * **Telephone Calls:** Outbound phone calls from the in-room telephone (other than calls to 911, other guest rooms, or the front desk) incur standard per-call dialing charges. * **Optional Upgrades & Amenities:** Additional incidental charges apply if you opt for upgraded high-speed Wi-Fi or request non-standard housekeeping/linen exchanges between scheduled cleanings. *Tip: Because exact authorization hold amounts and card requirements can depend on booking length or payment method, you can contact the property front desk directly at **(804) 285-2065** prior to arrival to confirm the exact hold amount for your stay.*

Q: What is the procedure for after-hours check-in at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: For an after-hours arrival at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**, follow this procedure: ### 1. Notify the Hotel in Advance * **Standard Guarantee Window:** Extended Stay America reservations are guaranteed for arrival until **6:00 PM local time** on your check-in date. * **Call Ahead:** If you expect to arrive after 6:00 PM (or late at night), call the front desk directly as soon as possible. Inform them of your estimated arrival time so they can place a note on your reservation, prevent it from being marked as a "no-show," and ensure your room is held. ### 2. Accessing the Building Upon Arrival * The property operates with **24-hour reception/staffing**, but the outer lobby doors are typically locked during late-night hours for guest safety. * Look for an **intercom call box or courtesy telephone** located right outside the main lobby entrance. * Press the call button or pick up the phone to connect directly to the on-duty night attendant. Once they verify your name or reservation, they will buzz you inside. ### 3. Check-In & Verification * Head to the front desk with: * A **valid government-issued photo ID** matching the primary name on the reservation. * A **credit or debit card** in your name for room payment and incidentals/security deposit. * The attendant will process your check-in, take payment/authorization, and issue your room keycards.

Q: What is the wifi bandwidth at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Like most Extended Stay America properties, the **Richmond - W. Broad Street - Glenside - South** location does not publish a fixed, guaranteed Wi-Fi bandwidth speed. Instead, their network operates under a tiered model: * **Standard / Free Wi-Fi:** Typically throttled to basic speeds—generally around **1 to 5 Mbps** (designed primarily for basic email, web browsing, and messaging). * **Enhanced / Premium Wi-Fi (Paid Upgrade):** Extended Stay America advertises up to **4× faster speeds** than the basic tier, usually yielding around **10 to 20 Mbps** depending on property network congestion. Guests can purchase access to this tier via the captive Wi-Fi login portal upon arrival. Actual speeds vary based on guest usage, network traffic, and room location relative to access points. If you require guaranteed minimum speeds for high-demand tasks (e.g., heavy remote work, video conferencing, or large file transfers), you can contact the front desk directly at **(804) 285-2065** to inquire about recent speed tests or ethernet port availability.

Q: When is check-in at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Check-in begins at **3:00 PM** local time. *(Note: Reservations are typically guaranteed for arrival up to 6:00 PM local time; if you plan to arrive later, it is recommended to contact the property directly in advance. Check-out is by 11:00 AM.)*

Q: Which amenities does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** offers amenities tailored for both short visits and extended stays: ### **In-Room Amenities** * **Fully Equipped Kitchens:** Includes a stovetop, microwave, full-size refrigerator, sink, and cooking/dining utensils. * **Free High-Speed Wi-Fi** * **Flat-Screen TV** with cable/satellite channels * **Workspace:** Desk with chair and dataports * **Comfort & Convenience:** Air conditioning/heating, iron and ironing board, and private bathroom with free toiletries. ### **Hotel & Property Amenities** * **Free Grab-and-Go Breakfast:** Morning items such as breakfast bars, muffins, hot cereal, and coffee/tea. * **Free On-Site Parking:** Complimentary standard and van parking. * **Guest Laundry:** On-site coin-operated/card laundry facilities. * **Pet-Friendly Rooms:** Pets are welcome (additional fee per pet usually applies). * **24-Hour Front Desk** * **100% Non-Smoking Suites** * **Housekeeping:** Scheduled full-service cleaning for extended stays, with fresh linens and towels available upon request. * **Accessibility Features:** Accessible guest rooms, wheelchair-accessible paths, elevator access, and designated accessible parking.

Q: Are dishwashers available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, dishwashers are not available in the rooms at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. While each studio suite features a fully equipped kitchenette, the included appliances are limited to a **full-size refrigerator/freezer, a two-burner stovetop, a microwave, and a kitchen sink**. Guests wash dishes manually in the sink.

Q: Are luxury linen types available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, luxury linens are not available** at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. This property is a budget-to-midscale extended-stay hotel that provides standard, basic bedding and towels suited for long-term accommodations. They do not offer upgraded, premium, or luxury linen options. Fresh standard linens and towels can be exchanged as needed at the front desk or provided during scheduled housekeeping services.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, but they are generally not pre-stocked in the rooms.** At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the suites come equipped with full kitchen appliances (a stovetop, full-size refrigerator, microwave, and sink), but cookware and dinnerware are kept at the **front desk**. * **How to get them:** When you check in (or anytime during your stay), you can request a cookware and dinnerware kit at the front desk. * **What is included:** Upon request, they provide basic cooking and dining items such as pots, pans, plates, bowls, cups, cutlery, and cooking utensils (subject to availability). * **Cost:** Because this property operates under the standard **Extended Stay America Suites** brand, cookware kits are provided free of charge for guest use. *(Tip: If you plan on doing extensive cooking upon arrival, it is recommended to request your cookware kit at check-in so front desk staff can issue it to your room right away).*

Q: Are smart TVs available in the rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the rooms do not feature smart TVs. The rooms at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** are equipped with standard **flat-screen televisions with premium cable channels**. Built-in streaming apps or smart-casting capabilities are generally not provided, so if you plan to stream your own content, you may want to bring a portable streaming device (such as a Roku stick, Fire TV Stick, or Chromecast) and an HDMI cable.

Q: Are sofa beds available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Generally, **no**, sofa beds are not standard across the rooms at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The property primarily offers studio suite configurations featuring either: * **1 Queen Bed** * **2 Full Beds** These rooms typically come equipped with standard seating (such as a desk chair or recliner/accent chair) and a kitchen rather than a pull-out sleeper sofa. If extra sleeping space is needed, booking a **Studio Suite with 2 Full Beds** is the best option. It is also recommended to call the property directly at **(804) 285-8020** ahead of time to confirm availability, as rollaway beds and pull-outs are generally not provided or are extremely limited.

Q: Are speakerphones available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, speakerphones are not a standard or listed amenity** at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. While the rooms feature basic in-room landline telephones with voicemail access, they are standard desk/bedside phones without guaranteed hands-free/speakerphone capability, and the property does not offer conference speakerphone equipment. If you specifically require a speakerphone for business or conference calls, it is best to bring a portable Bluetooth/USB conference speaker or contact the front desk directly at **(804) 285-2065** to confirm what specific telephone hardware is installed in their rooms.

Q: Are the bathtub and whirlpool separate at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, they are not separate because the property **does not feature a whirlpool or hot tub**. The guest accommodations at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South are equipped with standard private bathrooms featuring a **shower/bathtub combination**. There are no in-room whirlpool tubs or on-site public whirlpool/hot tub facilities at this hotel.

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no smart room controls** for lighting or temperature at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. This property is a budget, long-term extended-stay hotel that provides standard, basic in-room amenities: * **Temperature:** Controlled via standard, manually operated PTAC (in-wall/window-style) air conditioning and heating units or basic wall thermostats. * **Lighting:** Operated via standard physical wall switches and manual lamp switches. Smart home features (such as app-based lighting/climate controls, tablets, or voice assistants) are not installed at this location.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a pantry area?

A: Guest rooms at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** do **not** have a separate walk-in pantry area. Instead, they feature a compact **in-room kitchen/kitchenette** that provides basic cabinet and counter storage along with appliances: * Full-size refrigerator/freezer * Stovetop * Microwave * Upper and lower cabinets for food, cookware, and utensil storage Any dry food or grocery items must be stored inside the kitchen cabinets or on the countertop.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a microwave?

A: Yes, guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a microwave.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a mini fridge?

A: Instead of just a mini fridge, the guest rooms at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** feature a **full-size refrigerator** (with a freezer compartment) as part of their fully equipped kitchens.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a toaster oven?

A: **No**, guest rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South do not come equipped with a toaster oven. The standard in-room kitchen setup at this property includes: * A full-size refrigerator/freezer * A stovetop (two-burner cooktop) * A microwave * A sink and kitchen counter space Cookware, utensils, and standard **slot toasters** (as well as coffee makers) can generally be requested at the front desk upon check-in (subject to availability), but conventional ovens or countertop toaster ovens are not provided.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have conventional ovens?

A: **No**, guest rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South do not have conventional ovens. Like standard Extended Stay America suites, the kitchen areas in the rooms include: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator/freezer** * A sink and basic cookware/utensils (available upon request) If you need to bake or roast food, only the microwave is provided in-room.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have dish cleaning supplies in the room?

A: **Generally, no.** Dish cleaning supplies are typically not stocked inside the guest rooms prior to arrival. Per Extended Stay America’s standard operating model: * **Cookware and dishware:** Rooms feature appliances (refrigerator, stovetop, microwave), but pots, pans, plates, and utensils are available **by request at the front desk** rather than pre-stocked in the room. * **Dish soap and sponges:** When available, dish soap packets/bottles and dishcloths or sponges are handed out at the front desk upon request. However, availability can be limited or inconsistent. If you plan on doing regular cooking during your stay, it is recommended to either ask the front desk at check-in for dish soap and a dishcloth or bring a small travel-sized dish detergent and sponge with you.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have eating utensils?

A: **No, they are typically not stocked in the room prior to check-in, but they are available for free upon request.** Per Extended Stay America Suites brand policy: * **In the room:** Rooms come equipped with major kitchen appliances (refrigerator, stovetop, microwave, and sink), but the cabinets and drawers are kept empty. * **At the front desk:** You can request a complimentary cookware and dinnerware kit—which includes silverware/eating utensils, plates, bowls, cups, and cooking pots/pans—from the front desk when you check in. Because kit quantities and supplies are distributed on a first-come, by-request basis, it is recommended to ask the front desk for yours upon arrival.

Q: Do guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have toasters?

A: **Generally, no, they are not kept in the rooms by default, but you can usually get one upon request.** At this property (Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South), standard in-room kitchen appliances include a full-size refrigerator, stovetop, and microwave. Smaller portable kitchen appliances and cookware—such as **toasters**, coffee makers, pots, and pans—are typically kept at the front desk and are **available upon request free of charge** during your stay (subject to availability). If having one in your room is essential, you can ask for one at check-in or call the front desk directly beforehand to request that one be set aside.

Q: Do rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have a refrigerator?

A: **Yes**, rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South have a refrigerator. Each suite includes a fully equipped kitchen featuring a **full-sized refrigerator/freezer**, along with a stovetop, microwave, and sink.

Q: Do the guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have phones with voicemail?

A: **Yes.** Standard guest rooms at Extended Stay America Suites — including the Richmond - W. Broad Street - Glenside - South location — are equipped with in-room telephones featuring **personalized voicemail capabilities** and free local calling. You can retrieve voicemail messages directly from your room phone or via remote access. Upon check-in, the front desk can provide your specific room phone extension and details on setting up and accessing your mailbox.

Q: Do the guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South have wifi?

A: Yes, our suites at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South offer free Wifi.

Q: Do the rooms have coffee makers or espresso machines at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: * **Espresso machines:** **No**, the hotel does not offer espresso machines. * **Coffee makers:** Standard drip coffee makers are generally **not pre-set inside the suites**. In line with Extended Stay America Suites brand policy, small kitchen appliances like **coffee makers, toasters, and cookware sets are available upon request at the front desk** at no extra charge (subject to availability). Additionally, fresh coffee is typically available for guests in the lobby during morning grab-and-go breakfast hours.

Q: Do the rooms include microwaves at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, our suites at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South include microwaves.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer a mini-bar for a fee?

A: **No**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer a mini-bar (complimentary or for a fee). Instead of stocked mini-bars, rooms at this extended-stay property come with **full, fully equipped kitchens** that include a full-size refrigerator/freezer, stovetop, microwave, and coffee maker, allowing guests to store and prepare their own food and beverages. Vending machines are available on-site for purchasing snacks and drinks.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer a wet bar in the room?

A: **Yes**, rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South include a wet bar/kitchenette sink. Because it is an extended-stay hotel, the rooms are equipped with **fully equipped kitchens/kitchenettes** that include: * A sink (wet bar) * A full-size refrigerator * A stovetop/cooktop * A microwave

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer outdoor space in the rooms?

A: **No**, the rooms at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South do not offer private outdoor spaces such as balconies or patios. All guest units at this property are standard enclosed studio suites featuring indoor living spaces, work desks, and fully equipped kitchenettes.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer shower-only bathrooms?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, standard guest rooms do **not** have walk-in or shower-only bathrooms; they are configured with traditional **shower/bathtub combinations**. However, the property does have accessible rooms that feature **roll-in showers** (shower-only accessibility). If you specifically require a shower-only setup rather than a tub, you will need to book or request an **accessible room with a roll-in shower**. It is strongly recommended to contact the hotel directly at (804) 285-2065 before booking to ensure an accessible room with a roll-in shower is available for your dates.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide a spare electrical outlet at the desk?

A: Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South **does not guarantee or list a dedicated desktop/spare electrical outlet** as part of its standard room amenities. While each suite includes a work desk/dining table, electrical outlets at this budget extended-stay property are typically located on the adjacent wall or baseboards rather than integrated into the desk or desk lamp. Depending on the layout and room configuration, plugging in a laptop or charger at the desk may require running a cord to a nearby wall socket (or unplugging an existing item, such as a lamp). If having convenient power directly at the workspace is essential for your stay, it is recommended to: * Bring an **extension cord or small power strip**. * Contact the hotel directly at **(804) 672-8608** prior to check-in to inquire about rooms with easily accessible outlets near the desk.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide instant hot water?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** does not feature dedicated "instant hot water" dispensers (such as an on-demand boiling water tap). However, they accommodate hot water needs through standard in-room and hotel amenities: * **Plumbing:** Standard hot running water is supplied to all private bathrooms and kitchen sinks (though like most large properties, taps may take a moment to draw hot water from the building's water heater). * **In-Room Kitchens:** Every suite includes a fully equipped kitchen with a **microwave and stovetop**, which can quickly heat or boil water for tea, coffee, or cooking. * **Coffee Maker:** In-room coffee/tea makers are available to brew hot water. * **Lobby Breakfast:** During the morning grab-and-go breakfast service, hot water and coffee are typically provided in the lobby area.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide laundry bags or hampers in the rooms?

A: **No, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not provide laundry bags or hampers in the rooms.** Like most Extended Stay America properties, the hotel features on-site, self-service coin/card-operated guest laundry facilities, but standard in-room amenities do not include laundry baskets, hampers, or laundry bags. If you plan on doing laundry during your stay, it is recommended to: * Bring your own pop-up hamper, tote, or mesh laundry bag. * Pick up a temporary bag or use standard plastic bags/grocery bags, which the front desk may occasionally be able to provide upon request.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide slippers for guests?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not provide slippers for guests. As a budget/midscale extended-stay property, the hotel supplies basic essentials such as standard bath towels, basic toiletries, and kitchen amenities, but luxury/full-service amenities like complimentary bedroom slippers and bathrobes are not offered. You will need to bring your own slippers if you want them during your stay.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide weight scales?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not provide bathroom or weight scales. Because Extended Stay America is an economy/midscale extended-stay hotel brand, standard in-room amenities are limited to kitchen appliances (refrigerator, stovetop, microwave), basic toiletries, and an iron/ironing board. Scales are not part of the standard guest room inventory nor listed among the hotel's amenities. *Tip:* If you need a scale to weigh luggage before heading to the airport, the front desk may occasionally have a luggage scale or staff willing to assist, but you would need to call the property directly at **(804) 285-2065** to check. For personal body weight tracking, you would need to bring a portable travel scale.

Q: Is a bathrobe provided at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, bathrobes are not provided at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. As a budget-oriented, extended-stay hotel brand, rooms come equipped with standard essentials like basic linens, bath towels, and kitchenware, but luxury amenities like bathrobes and slippers are not offered. If you prefer to have a robe during your stay, you will need to bring your own.

Q: Is a duvet available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, standard duvets are generally not provided** at Extended Stay America Suites locations (including the Richmond – W. Broad Street – Glenside – South property). Rooms at this tier feature the chain’s standard bedding package consisting of fitted/flat sheets and a lightweight bedspread or blanket rather than a down/insert duvet. Extra standard blankets and linens can be requested through the front desk if you need additional warmth.

Q: Is a pillow-top mattress available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, pillow-top mattresses are not available** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. As a budget extended-stay hotel, the property is furnished with standard commercial/hotel-grade innerspring or foam mattresses and standard institutional bedding. Pillow-top mattresses and luxury bedding upgrades are generally not part of the standard room amenities across Extended Stay America Suites properties. *(Note: If you require a mattress topper or extra padding, it is best to contact the front desk directly prior to your arrival to see if additional mattress pads or extra blankets can be provided.)*

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no washers or dryers inside the guest rooms. However, the hotel does offer an **on-site guest laundry facility** (communal, coin/card-operated) on the property for guests to use.

Q: Is an in-room printer available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, an in-room printer is not available at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**. The guest rooms are equipped with standard amenities such as a work desk, free Wi-Fi, a flat-screen TV, and a fully equipped kitchen (refrigerator, stovetop, microwave), but personal printers are not provided in individual rooms. If you need printing or document services during your stay, you can inquire with the front desk for assistance or visit nearby print and business centers (such as FedEx Office or The UPS Store).

Q: Is dishware available in rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, dishware is available.** However, per standard Extended Stay America Suites policy: * **Available upon request:** Dishware, utensils, and cookware (such as plates, bowls, cups, silverware, and pots/pans) are generally **not kept pre-stocked inside the room's cabinets**. * **Front desk pickup:** Guests can request a complimentary dishware and cookware kit at the front desk upon check-in. If you do not see dishes in your room when you arrive, simply stop by or call the front desk to have a kit provided.

Q: Is there a fireplace in the rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South do not have fireplaces. As a standard budget/extended-stay hotel, the studio suites feature fully equipped kitchens (with stovetop, microwave, and refrigerator), climate-controlled heating/air conditioning, flat-screen TVs, and work desks, but no in-room fireplaces.

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, laundry baskets or clothes hampers are not provided in the guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South. The property does feature a **24/7 on-site, self-service guest laundry facility** (washers and dryers), so most guests bring their own collapsible hamper, laundry bag, or luggage bag to transport clothes to and from the laundry room.

Q: Is there a minibar in the room at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the rooms do not have a minibar (the stocked, pay-per-item beverage/snack fridge common in luxury or boutique hotels). Instead, as an extended-stay property, rooms feature a **fully equipped kitchen/kitchenette** that includes a standard refrigerator (along with a stovetop and microwave), allowing guests to store their own drinks and food. Drinks and snacks on the property are typically available via lobby vending machines or the complimentary grab-and-go breakfast station.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer native TV casting features like built-in Google Cast (Chromecast) or Apple AirPlay. The guest rooms are equipped with standard flat-screen TVs connected to traditional cable/satellite programming. Additionally, public hotel Wi-Fi networks typically employ client isolation, preventing personal devices from discovering and streaming to casting targets wirelessly on the same network. ### Alternatives if you want to stream content: * **HDMI Cable & Adapter:** The most reliable method is to bring an HDMI cable along with an adapter for your phone or laptop (e.g., USB-C to HDMI or Lightning to HDMI) and manually connect to an open HDMI port on the back/side of the television. * **Personal Streaming Device:** You can plug in your own streaming stick (such as a Roku, Fire TV Stick, or Chromecast with Google TV) into the TV's HDMI port. Note that connecting it will require navigating the hotel’s Wi-Fi captive login portal (often easier with devices that offer a "Hotel/Dorm connect" feature or by pairing via a travel router).

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no whirlpools or hot tubs in the guest rooms at the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. The guest suites at this location feature standard private bathrooms (shower/tub combinations), fully equipped kitchens, and basic living amenities designed for extended stays, but they do not offer in-room jetted tubs, whirlpools, or hot tubs.

Q: Is there high-speed internet in the rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, we offer free Wi-Fi at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South.

Q: What bathroom amenities are included at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, standard guest suite bathrooms include basic, essential amenities tailored for extended stays: * **Private bathroom** featuring a combination shower/bathtub or walk-in shower (accessible options available) * **Complimentary basic toiletries** (bar soap, shampoo/conditioner) * **Towels and washcloths** (fresh sets are available via the front desk exchange policy or during scheduled weekly housekeeping) * **Hairdryer** (either provided in-room or available upon request from the 24-hour front desk) *Note:* Because Extended Stay America operates as an economy extended-stay property, full daily housekeeping and luxury grooming amenities (such as bathrobes, shower caps, or dental kits) are not provided. Extra towels, basic toiletries, or replacement linens can be exchanged directly at the front desk.

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, the hotel offers wheelchair-accessible bathrooms, but they are specifically located in designated **Accessible Guest Rooms** rather than every standard room. According to Extended Stay America's accessibility specifications for this property, the accessible bathrooms feature: * **Grab bars** along the walls * **Accessible/raised toilets** * **Roll-in showers or accessible tub/shower combinations** * **Accessible controls and fixtures** * **Doorways with wheelchair clearance and level entry** ### Tips Before Booking: * **Reserve the correct room type:** When booking, make sure to specifically select an **Accessible Room** (and verify whether you need a roll-in shower or an accessible tub, as layouts can vary). * **Call ahead:** Because accessible room inventories can be limited, it is best to call the property directly at **(804) 285-2065** or corporate reservations at **1-800-804-3724** to confirm that a room with your required bathroom setup (e.g., roll-in shower vs. tub) is locked in for your stay.

Q: Are there accessible tubs or bathing options at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** offers accessible bathing options. The property provides designated accessible rooms that include bathroom accommodations such as: * **Accessible bathtubs with grab bars** and accessible controls. * **Roll-in showers** (available in select accessible units). * **Accessible toilets and grab bar placement**. Because specific accessible bathroom setups can vary between individual rooms (e.g., an accessible bathtub with grab bars versus a roll-in shower), it is best to contact the hotel directly at **(804) 285-2065** before booking to ensure they assign you a room with the exact bathing setup you require.

Q: Are there ADA-accessible rooms available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South offers ADA-accessible rooms and property features. Accessible features typically include: * **Accessible Guest Rooms:** Available studio layouts with wheelchair access, lowered or accessible counter spaces, and modified door widths. * **Accessible Bathrooms:** Equipped with grab bars, accessible toilets, and either roll-in showers or accessible tub/shower setups with lowered controls. * **Property Accessibility:** Designated accessible parking (including van-accessible spaces), accessible routes from arrival areas to the main entrance, an accessible registration desk, and elevator access. * **Special Accommodations:** The hotel allows requests for bed frame removals (with advance notice) to lower bed heights for guests with mobility disabilities. Because accessible rooms are limited in quantity, select an **Accessible** room type when booking online or contact the hotel directly at **(804) 285-2065** to ensure specific features (such as a roll-in shower versus a tub with grab bars) fit your needs.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are **no multi-room family suites or separate sleeping areas** at the **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. This property exclusively features single-room **studio suite** layouts: * **Studio Suite – 1 Queen Bed** (single open room with kitchen) * **Studio Suite – 2 Full/Double Beds** (single open room with kitchen) In both options, all beds and kitchenettes share one open space without partition walls, separate bedrooms, or distinct sleeping quarters. ### Alternatives Nearby: * **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - North** (located directly across the parking lot/street) does offer dedicated **1-Bedroom Suites** that feature a separate bedroom with closing doors. * **Residence Inn by Marriott Richmond Midtown/Glenside** and **Embassy Suites by Hilton Richmond** are both located in the immediate vicinity and offer multi-room suites with separate living and sleeping areas.

Q: Are there full-length mirrors in the rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, rooms at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South typically do not include a full-length mirror.** Standard suites at this location are equipped with the standard above-the-sink vanity/bathroom mirrors and a kitchen prep area, but full-length body mirrors are not part of the standard in-room furnishings. If having a full-length mirror is essential for your stay, you may want to contact the front desk directly at **(804) 285-2065** to ask if any specific renovated or accessible layouts have one installed, or consider bringing a portable hanging/travel mirror.

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** Standard rooms at this location generally do not feature grab bars, but the property offers **ADA-compliant accessible rooms** equipped with: * Grab bars near the toilet and inside the tub/shower * Accessible controls and fixtures * Tub or roll-in shower configurations If you need a bathroom with grab bars, make sure to specifically select an **Accessible** room type when booking, or contact the hotel directly at **(804) 285-2065** to ensure an accessible room is assigned to your reservation.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes.** All suites at the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** include a kitchen/kitchenette area. Standard amenities in each unit typically feature: * A full-size refrigerator/freezer * A stovetop/cooktop * A microwave * A coffee maker * A sink and food-prep counter space *(Note: Cookware, dishes, and utensils are available for guest use, though per standard Extended Stay America policy, kitchen kits are often provided or requested upon check-in at the front desk.)*

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no loft-style or multi-level rooms at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. The property only offers single-level studio-style suites (typically featuring one queen bed or two full beds) with an open-plan layout that includes a sleeping area, private bathroom, and fully equipped kitchenette.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, but specifically in designated accessible guest rooms.** Standard rooms do not have them. At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, ADA-accessible rooms feature modified bathrooms equipped with accessible, roll-under/lowered sinks and vanities with lever controls to accommodate wheelchair users. When booking: * Look specifically for **"Accessible"** studio room types (rather than standard studios). * To ensure clearance specifications (e.g., knee clearance height, insulated plumbing beneath the basin), contact the hotel directly at **(804) 285-2065** prior to arrival so they can assign a room that matches your specific mobility needs.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**, there are no multi-room suites or specialty "family villas," but they do offer **Studio Suites with 2 Double (Full) Beds**, which are categorized and used as family/group accommodations: * **Capacity & Layout:** These suites feature two full-size/double beds (accommodating up to 4 guests) in an open studio layout. * **Family-Friendly In-Room Amenities:** Every studio includes a **fully equipped kitchen** with a full-size refrigerator/freezer, stovetop, microwave, and dining/work area, making meal preparation easy for families. * **Larger Groups:** If you are traveling with a larger group that requires separate bedrooms or adjoining rooms, you will need to book multiple separate studio suites. Because adjoining/connecting rooms cannot always be guaranteed in advance, it is recommended to contact the property directly (at 6811 Paragon Place) ahead of your stay to request rooms next to each other.

Q: Are there rooms with adjustable beds at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, this hotel does not offer motorized or reclining adjustable beds. The property provides standard queen and double bedding. However, for guests with mobility disabilities, Extended Stay America offers a specific accessibility accommodation where you can **request bed frame removal to lower the bed's overall height**. * **Advanced notice:** This request must typically be submitted at least **48 hours in advance of check-in**. * **Direct inquiry:** If you have specific accessibility needs or medical equipment considerations, you can contact the hotel directly at **(804) 285-2065** or call their accessibility line at **1-800-804-3724**.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no rooms with bunk beds** at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. Regarding **extra sleeping spaces**: * **Standard Bed Configurations:** The rooms are studio suites configured with either **one Queen bed** or **two Double/Full beds**. * **Sofa Beds / Pullouts:** Select Extended Stay America studio suites feature a pullout sofa bed / sofa sleeper. Availability is limited, so this layout must be selected during booking or requested in advance. * **Rollaway Beds / Extra Cots:** Extended Stay America properties typically **do not provide rollaway beds or cribs**. Maximum room occupancy is strictly capped based on the existing bedding. If you have a party of 3 or 4 and need multiple beds, the most reliable option is to book a **suite with two double beds**. For specific inquiries about reserving a room with a sofa sleeper, contact the property directly at **(804) 285-2065**.

Q: Are there rooms with corner windows or wraparound views at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no rooms with corner windows or wraparound views at this hotel. This property (**Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**) is a standard, low-rise suburban extended-stay hotel. Like typical hotels in this chain, the guest accommodations are rectangular studio suites featuring a **single standard window** along the exterior wall. Even corner units do not have multi-sided or floor-to-ceiling panoramic glass, and the exterior overlooks standard suburban parking lots, access roads, and neighboring commercial buildings.

Q: Are there rooms with large panoramic windows at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there are no rooms with large panoramic windows at the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. This property is a standard budget-oriented, low-rise extended-stay hotel. The studio suites feature standard-sized, single or double hung rectangular hotel windows overlooking the surrounding parking lot and commercial/suburban area.

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no rooms with skylights or special features for extra natural light** at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. This property is a standard budget extended-stay hotel built with a uniform exterior and room layout. * **Windows:** Each studio suite typically features a single standard exterior-facing window with blackout curtains. * **Natural Light:** There are no multi-window suites, skylights, floor-to-ceiling windows, or solarium-style units. * **Tip for More Light:** If you decide to stay here and want the maximum available daylight, you can contact the hotel before arrival to request an **upper-floor, corner room** or a room facing south/away from tree shadows or adjacent structures.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes.** The Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South offers designated **mobility-accessible guest rooms**. Under ADA standards and hotel accessibility specifications, these rooms feature wider doorways with sufficient clear width to accommodate wheelchairs and mobility devices. In addition to wider entryways and accessible interior door clearances, these suites include features such as: * Accessible bathrooms with grab bars and accessible toilets * Roll-in showers or accessible tubs * Accessible controls and lowered/adaptable surfaces (including optional bed-frame removal upon request to adjust bed height) **Tip:** When making a reservation, be sure to select the specific **"Mobility Accessible"** room type rather than a standard suite to ensure doorway width and layout accommodations. If you have specific minimum width requirements (such as for a custom power chair), you can confirm exact door measurements by contacting the hotel front desk directly at **(804) 285-2065**.

Q: Are there step-free showers available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, step-free (roll-in) showers are available**, but they are only located in specific ADA-accessible rooms. The hotel’s mobility-accessible units feature either a **roll-in (step-free) shower** with grab bars or an **accessible bathtub** with grab bars. Because accessible rooms vary between roll-in shower configurations and tub configurations: * Be sure to specifically select an accessible room with a **"Roll-in Shower"** when booking. * It is strongly recommended to call the property directly at **(804) 285-2065** prior to arrival to ensure a room with a step-free/roll-in shower is blocked for your reservation.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The rooms at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South** feature **studio-style open layouts**. Rather than having separate bedrooms and living rooms like a traditional multi-room apartment or suite, the units are open studio suites where the sleeping area, dining/work space, and fully equipped kitchenette are all located within a single shared room (with only the bathroom partitioned off as a separate space).

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer suites with separate bedrooms and living rooms. All accommodations at this property are **studio suites** (such as Studio Suite with 1 Queen Bed or Studio Suite with 2 Double/Full Beds). In these units, the bed, sitting/dining area, and kitchenette are all located within a single open-concept room. If you require a fully separated one- or two-bedroom suite, you would need to look into nearby extended-stay hotels like the **Residence Inn by Marriott Richmond Midtown/Glenside** or other multi-room suite properties in the area.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, but not all of them do.** At this location (6811 Paragon Place), the accessible suites come with **either roll-in showers or accessible bathtubs** with grab bars: * When booking, specifically look for room types labeled **"Mobility Accessible with Roll-In Shower"** (available in both Queen and Double bed configurations). * Rooms listed simply as *Mobility Accessible* without that distinction may feature an accessible bathtub instead. Because roll-in shower units are limited in inventory, it is strongly recommended that you select that exact room type during reservation and call the hotel directly at **(804) 285-2065** to ensure a roll-in shower room is assigned to your stay.

Q: Do the rooms have balconies or private terraces at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the rooms at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South do not feature balconies or private terraces. The accommodations are standard, enclosed studio suites designed for extended stays, equipped with fully functional kitchens, workspaces, and standard windows, but without private outdoor spaces.

Q: Do the rooms have Juliet balconies at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the rooms at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South do not have Juliet balconies (nor standard balconies). The property is a standard budget extended-stay hotel featuring exterior or enclosed standard windows, and none of the studio suite room categories include balconies or walk-out railings.

Q: Do the rooms have oceanfront or direct-view balconies at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No.** This property does not feature oceanfront or ocean-view balconies. The hotel is located inland in **Richmond, Virginia** (at 6811 Paragon Place, off I-64), more than 80 miles away from the Atlantic Ocean. Additionally, rooms at this property are standard extended-stay studio suites without private balconies.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the guest rooms at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South do not have partition walls or sliding doors separating the living and sleeping spaces. The accommodations at this property are standard **open-concept studio suites**. The sleeping area, small sitting/dining space, and kitchenette all share a single undivided room, with only the bathroom enclosed by a door.

Q: Do the rooms have separate living areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, they do not.** The rooms at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South** are standard **studio-style suites**. The bedroom area, sitting/desk area, and fully equipped kitchen/kitchenette all share a single, open-concept room rather than being divided into walled-off or separate living spaces.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Extended Stay America – Richmond – W. Broad Street – Glenside – South **does not define an official "maximum luggage storage capacity"** or place a formal cap on the number of bags a guest can bring into a standard room. Practical considerations for luggage storage in these rooms include: * **Room Size & Layout:** Standard studio suites at this location are approximately **250 square feet**, which includes the sleeping area, a work desk, an en-suite bathroom, and a fully equipped kitchen (refrigerator, stovetop, microwave). * **In-Room Storage Space:** Rooms feature an open wardrobe/closet area and floor space suitable for several large suitcases, trunks, or storage bins without blocking exits or walkways. * **Property Policies:** While there is no bag limit, hotel safety regulations require that walkways, doors, and emergency exit routes inside the room remain clear and unblocked. * **Front Desk Storage:** Extended Stay America properties typically do not have dedicated long-term luggage hold rooms or bell services; luggage must be kept inside your booked suite. If you are relocating or planning to bring an unusually large volume of cargo, commercial goods, or bulky containers, it is best to contact the property directly at **+1 (804) 285-2065** to ensure local fire and occupancy codes are met.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, there are no outdoor fire pits** at the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South (located at 6811 Paragon Place). As a budget extended-stay property, outdoor social and lounge amenities are very minimal: * **What they do offer outdoors:** The property features a basic seasonal outdoor pool and a small outdoor picnic area with BBQ grill facilities. * **Social spaces:** There are no upscale social gathering patios, fire pit lounges, or communal evening gathering spaces. If an outdoor fire pit and evening social spaces are a priority, nearby extended-stay options in the same Glenside/Broad Street corridor—such as the **Residence Inn by Marriott Richmond Midtown/Glenside**—feature dedicated outdoor patios with seating and fire pits.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer coworking or lounge spaces for guests?

A: **No**, the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not offer dedicated coworking spaces, business centers, meeting rooms, or guest lounges. Like most standard budget-tier Extended Stay America properties, communal areas are limited primarily to the front check-in lobby and a guest laundry facility. For remote work, guests are expected to work directly from their suites, which are furnished with a work desk/table and include free Wi-Fi.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer dry cleaning or laundry service?

A: **Extended Stay America - Richmond - W. Broad Street - Glenside - South** does **not** provide full-service dry cleaning or valet laundry services. However, they do offer **on-site, self-service guest laundry facilities** (coin- or card-operated washers and dryers) for guest use during their stay.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer yoga classes, wellness activities, or spa programming. As an extended-stay, budget-friendly hotel, its amenities are focused on basic practical conveniences such as: * Suites with fully equipped kitchens * Free Wi-Fi and grab-and-go breakfast * On-site guest laundry facilities * Free on-site parking * Pet-friendly rooms If you are looking for yoga or wellness activities during your stay, you would need to visit independent fitness and yoga studios in the surrounding Richmond/Henrico area.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South provide bikes for guests to use?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not provide bicycles or a bike-share/rental service for guests. Its amenities are focused on standard extended-stay essentials, such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, free grab-and-go breakfast, and free parking. If you need a bicycle during your visit, you will need to bring your own or look into local bike rental shops and public bike-share options in the greater Richmond area.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South support mobile key or digital check-in?

A: **No**, Extended Stay America – Richmond – W. Broad Street – Glenside – South does not support mobile keys or digital check-in. Extended Stay America does not offer digital check-in or app-based mobile room keys across its brand. You will need to check in at the front desk with a valid government-issued photo ID and credit card to receive standard physical keycards.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South does not offer formal luggage storage services** before check-in or after check-out. Like most budget extended-stay properties, the hotel lacks dedicated luggage holding rooms or bellhop services. Depending on your situation, consider the following options: * **Contact the front desk in advance:** On occasion, front desk staff may informally agree to watch a bag behind the counter or allow early check-in if your room is already prepared, but this is entirely at the discretion of the on-duty staff and not guaranteed. You can call the property directly at **(804) 285-2065**. * **Third-party luggage storage:** If you need secure storage for the day, check luggage storage apps and networks (such as Bounce or LuggageHero), which partner with nearby shops and businesses in the Richmond area.

Q: Is there a meditation or relaxation room at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there is no dedicated meditation or relaxation room at the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. As a budget, extended-stay hotel, its amenities are focused on long-term essentials such as in-suite kitchens, free Wi-Fi, on-site guest laundry facilities, and grab-and-go breakfast. Guests looking for quiet spaces typically use their private suites or visit nearby parks and botanical gardens in the area (such as the Lewis Ginter Botanical Garden or Maymont).

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South. This is a budget, extended-stay hotel focused on self-catering suite accommodations (featuring in-room kitchens, guest laundry, and grab-and-go breakfast), and it does not operate any bars, lounges, or full-service dining venues on-site.

Q: Is there a sauna or steam room available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, there is no sauna or steam room available at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South. As a budget, extended-stay property, its on-site amenities are limited to essential accommodations, such as suites with fully equipped kitchens, free Wi-Fi, and guest laundry facilities. Spa amenities like steam rooms and saunas are not offered.

Q: Is there a shuttle service offered by Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No**, the Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer a shuttle service (neither airport nor local). Guests typically rely on rideshare services (such as Uber or Lyft), local taxis, or personal vehicles (free on-site parking is provided).

Q: Is Wi-Fi free at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, free Wi-Fi is available at Extended Stay America Suites – Richmond - W. Broad Street - Glenside - South.

Q: Are children allowed in all hotel areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Children of all ages are welcome at **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, but their access across the hotel is subject to standard property rules and adult supervision: * **Guest Rooms and General Common Areas:** Children are permitted in guest suites, hallways, and general public spaces like the lobby and parking areas. Children through age 17 typically stay for free when using existing bedding. * **Unattended Access Restrictions:** As an extended-stay property, children are **not** permitted to roam common areas unattended. Standard safety and liability policies require adult supervision in areas such as: * The **guest laundry room** (for safety around commercial washers and dryers). * Any **fitness/outdoor areas** or nearby equipment. * The **grab-and-go breakfast and coffee station**. * **Check-in / Booking:** Minors cannot book or check into a room independently; an adult (typically age 18 or 21, depending on ID/credit card requirements) must register the room and be present. If you are planning an event or have a specific area in mind, you can reach the front desk directly at **(804) 285-2065** to confirm their current supervision guidelines.

Q: Are dogs allowed at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, pets are allowed at Extended Stay America Suites – Richmond - W. Broad Street - Glenside - South.

Q: Are pets allowed in all rooms at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, pets are not allowed in all rooms.** Like most Extended Stay America properties, this location designates specific **pet-friendly rooms** rather than allowing pets in every room across the hotel. This policy ensures that other rooms remain free of pet allergens for guests with sensitivities. If you are planning to travel with a pet, keep the following guidelines in mind: * **Booking in Advance:** You must specify that you are traveling with a pet when making your reservation (or contact the hotel directly) to ensure an eligible pet-friendly room is assigned and available. * **Pet Limit & Restrictions:** Extended Stay America generally allows a maximum of **2 pets per suite**, with size restrictions (typically no taller or longer than 36 inches / up to 50 lbs) unless prior manager approval is granted. * **Pet Fees:** There is a non-refundable pet cleaning fee (typically around $25 per pet, per night for short stays). Service animals are exempt from pet fees in accordance with the ADA.

Q: Are pets allowed in public areas at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America – Richmond – W. Broad Street – Glenside – South** (and under standard Extended Stay America chain policy), pets are **not allowed to roam freely or linger in indoor public/common areas**: * **Indoor Public Areas:** Pets are generally restricted from indoor public spaces—such as dining/breakfast areas, lobby seating, and laundry facilities—due to health and safety regulations. * **Transit & Leash Requirement:** When moving through public areas (such as hallways, elevators, and entryways) to exit the building, pets must be kept on a leash, held, or kept in an approved pet carrier at all times. * **Outdoor Areas:** Pets are permitted outside in designated pet relief and walking areas on the property grounds, provided they are kept on a leash and owners clean up after them. * **Service Animals:** Fully trained ADA service animals are legally exempt from these restrictions and are permitted in all public areas where guests are normally allowed to go.

Q: Are service animals allowed at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, service animals are allowed** at Extended Stay America - Richmond - W. Broad Street - Glenside - South. In accordance with the Americans with Disabilities Act (ADA) and Extended Stay America brand policies: * **No Pet Fees:** While the hotel charges daily non-refundable pet fees for regular pets, **service animals are exempt** from these fees. * **Restrictions Exemption:** Standard size, weight, and pet count limits do not apply to recognized service animals. *(Note: Emotional support animals [ESAs] are generally subject to the standard pet policy and associated pet fees, rather than the protections granted to ADA service animals.)*

Q: Are taxes included in the room rate at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **No, taxes are not included in the base room rate.** Standard policy across Extended Stay America properties (including the Richmond – W. Broad Street – Glenside – South location) is that nightly, weekly, and advertised room rates exclude local and state lodging taxes, as well as incidental charges or optional fees (such as pet fees). Applicable lodging and sales taxes will be itemized and added to your total bill at the checkout stage of booking or upon check-in. *(Note: In Virginia, stays extending beyond 30 consecutive days are generally exempt from state and local transient occupancy taxes, meaning those taxes are usually removed or not applied once a stay qualifies as long-term under local tax laws.)*

Q: Are there additional fees I should know about at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, core amenities like Wi-Fi, self-parking, and grab-and-go breakfast are included for free. However, depending on your stay and requirements, you may encounter several additional fees and incidentals: ### 1. Security / Incidental Deposit * **Credit Card Hold:** Like most extended-stay properties, a valid credit card matching a government-issued photo ID is required at check-in. A pre-authorization hold (typically $100 or more) is placed on your card for incidentals/damages and released after check-out if no room damage occurs. Cash is not accepted. ### 2. Pet Fees * **Nightly Pet Fee:** If you bring pets (dogs and cats are permitted), there is a non-refundable cleaning fee of **up to $25 (+ tax) per day, per pet** for the first 6 nights. * **Extended Stays:** After the initial 6 nights, the fee typically drops to **$15 (+ tax) per day, per pet**. * *Note:* Service animals are exempt from pet fees. ### 3. Housekeeping Fees * **Housekeeping Schedule:** Extended Stay America operates on an extended-stay model, providing full cleaning services weekly (every 7 days) rather than daily. * **Extra Daily Service:** If you want daily full housekeeping or additional cleaning outside the scheduled rotation, an extra fee applies (generally around **$10 per day**). You can, however, exchange towels and linens at the front desk for free. ### 4. Early Check-In / Late Check-Out Fees * Standard check-out is at 11:00 AM. * Late check-out or early check-in requests are subject to room availability and typically incur an additional fee. ### 5. Smoking / Cleaning Violation Penalty * The property enforces a strict non-smoking policy in non-smoking rooms. If you smoke in a non-smoking room, you can be charged a cleaning/restoration fee of **up to $250 per incident**. ### 6. In-Room Phone Calls * Calls made from the in-room telephone to numbers other than 911, the front desk, or other guest rooms incur a fee (typically **$1.00 per call**). *(Note: Rates and policies are subject to change, so it is always a good idea to confirm specific amounts directly with the front desk prior to arrival).*

Q: Are there any size restrictions for pets at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Yes, the Extended Stay America brand and this property enforce the following size restrictions: * **Height & Length:** Pets can be **no longer than 36 inches** and **no taller than 36 inches**. * **Weight:** Properties generally welcome pets up to **50 lbs**. * **Limit:** A maximum of **two pets** are permitted per suite. *Note:* Pets exceeding these dimensions or weight limits require advance approval from property management. If your pet is close to or over these limits, it is best to contact the hotel front desk directly before booking. Non-refundable pet fees also apply per day.

Q: Are there non-refundable rates at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, non-refundable rates are available** at the Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South: * **Direct Bookings (Advance Purchase Rates):** Extended Stay America offers discounted **Advance Purchase (AP)** rates. These require full prepayment at the time of booking and become completely non-refundable and non-modifiable if not canceled within 24 hours of booking. * **Third-Party Travel Sites:** Online travel agencies (such as Expedia, Booking.com, Kayak, and ReservationDesk) frequently offer discounted "Pay Now / Non-refundable" room options for this location. If you need flexibility, be sure to select the **Standard / Best Available Rate**, which allows free cancellation up to the hotel's designated cancellation window (usually by 4:00 PM or 6:00 PM on the day before arrival, depending on your stay length).

Q: Are there refundable room rates available at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes**, fully refundable room rates are available at **Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South**. When booking, keep the following in mind: * **Standard / Flexible Rates:** The hotel offers flexible room rates that allow free cancellation and a full refund if canceled before the property’s designated deadline (typically a few days or hours prior to check-in, depending on the booking channel). * **Non-Refundable Options:** Be cautious when selecting "Advance Purchase" or certain prepaid promotional rates, as those are usually non-refundable and cannot be modified. Always check the cancellation window and terms shown for your specific room choice during checkout, as cancellation cutoffs can vary based on the dates of your stay and the booking platform.

Q: Can I pay with cash at check-in at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Generally, no.** This specific property lists in its policies that **cash is not accepted** and requires a valid credit/debit card and matching photo ID at check-in. Extended Stay America’s brand-wide policy regarding cash: * Stays under 7 nights **cannot** be paid with cash at check-in (a valid card is strictly required). * For longer stays (7+ nights), select properties may allow cash payments or security deposits (often up to $250), but this is handled strictly at individual hotel discretion and still usually requires a card on file. If you plan to stay long-term and need to pay in cash, contact the hotel directly at **(804) 285-7033** prior to arrival to confirm whether any exception applies. Otherwise, expect to use a credit or debit card.

Q: Do I have to pay the full amount upfront at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Whether you have to pay the full amount upfront depends on the **length of your stay** and the **rate type** you booked: * **Short stays (1–6 nights / nightly rate):** **Yes.** You are required to pay in full for the entire stay at check-in. * **Long stays (7+ nights / weekly or monthly rate):** **No, not all at once.** You are only required to pay for the **first week upfront at check-in**. After that, room charges are paid on a recurring basis, one week in advance. * **Advance Purchase Rates:** If you booked a non-refundable "Advance Purchase" or prepaid discount rate online, the entire reservation is charged to your card at the time of booking. **Additional Upfront Costs to Expect:** * **Security Deposit:** You may be required to authorize an incidental deposit of **up to $250** on a card at check-in, which is released/refunded after check-out provided there is no room damage or incidental fee. * **Payment Method:** The property generally requires a valid credit/debit card for room payment and incidental authorizations upon arrival.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South accept debit cards?

A: At **Extended Stay America - Richmond - W. Broad Street - Glenside - South**, payment and deposit rules depend heavily on the length of your stay: * **Short Stays (Fewer than 7 nights):** Official hotel policy states that a **valid credit card is required** at check-in for payment and incidentals; standard debit cards are generally not accepted for short stays. * **Longer Stays (7 nights or more):** Debit cards carrying a major logo (Visa or Mastercard) are typically accepted to cover the room charges and the required incidental deposit. ### Key Things to Keep in Mind: * **Pre-Authorization Hold:** If a debit card is used, the hotel will place a temporary hold on your bank account for the room charges plus an incidental deposit (usually up to **$250**). Unlike a credit card hold, this directly freezes the funds in your checking account, and it can take **5 to 14 business days** after checkout for your bank to release the remaining balance. * **Matching ID:** The cardholder's name on the card must match a government-issued photo ID. * **Cash & Prepaid Cards:** Cash is not accepted at check-in, and prepaid or reloadable debit cards are typically not accepted for deposits. Because individual front-desk enforcement and debit card acceptance policies for short stays can vary, it is strongly recommended to call the front desk directly at **(804) 285-2065** before arrival if you only plan to travel with a debit card.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South allow same-day check-in?

A: **Yes**, Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South allows same-day check-in, provided there are vacant rooms available. Key details to keep in mind: * **Check-in Time:** Standard check-in begins at **3:00 PM** local time. * **Same-Day Booking:** You can reserve a room on the same day either online, through the central booking line, or as a walk-in at the front desk. * **Requirements:** The primary guest must present a valid government-issued photo ID and a physical credit card (or debit card) in their name to cover the room charges plus an incidental deposit. * **Late Arrival:** If you plan to check in late in the evening or after midnight, it is recommended to call the front desk directly so your reservation is not marked as a no-show.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South have any restrictions on the number of pets allowed per room?

A: Yes. Following the brand-wide policy of Extended Stay America, **a maximum of two pets** are allowed per room. Key details of the pet policy include: * **Pet Limit:** Up to 2 pets (dogs and cats) per suite. * **Exceptions:** Bringing more than two pets requires prior approval from the property manager. * **Size Restrictions:** Pets generally cannot be longer than 36 inches or taller than 36 inches (or exceed 50 lbs without prior management approval). * **Fees:** A non-refundable pet cleaning fee applies (typically $25 per pet, per night for the first several nights), though service animals are exempt.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South offer pet amenities like beds or bowls?

A: Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South does not offer pet amenities such as beds or bowls.

Q: Does Extended Stay America - Richmond - W. Broad Street - Glenside - South require a deposit when booking?

A: At **Extended Stay America – Richmond – W. Broad Street – Glenside – South**, deposit and payment requirements depend on whether you mean **at the time of booking** or **upon arrival/check-in**: 1. **When Booking (Online or by Phone):** * **Standard / Flexible rates:** Generally **no deposit is charged at booking**. You are required to provide a valid credit/debit card to guarantee and hold the reservation, but payment is handled at check-in. * **Advance Purchase / Prepaid rates:** If you select an "Advance Purchase" or non-refundable promotional rate, full prepayment is charged immediately upon booking. * **Extended Plus Program (EPP):** Special long-term extended rates may require an advance nonrefundable deposit (typically equal to 3 nights’ room rate plus tax). 2. **At Check-In (Security / Incidental Deposit):** * Extended Stay America policies require a valid card and may hold a **refundable security/incidental deposit of up to $250** per room at check-in. * This hold is placed on your card (or collected if paying cash for eligible 7+ night stays) and is released after departure, provided there is no room damage or unpaid incidental charges. Credit/debit holds usually take 5–14 business days to clear back into your account. *(Note: Room charges themselves are paid in advance upon check-in—either for the full stay on nightly rates, or one week at a time for weekly/extended stays.)*

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The cancellation deadline depends on the type of rate you booked: * **Standard / Flexible Rates:** You must cancel by **6:00 PM local hotel time on your scheduled day of arrival** to avoid penalties. Canceling after 6:00 PM (or failing to check in) will result in a no-show fee equal to the first night’s stay plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled within **24 hours of originally making the booking**. Canceling after that 24-hour window results in the forfeiture of the entire prepayment. * **Extended Plus Program (EPP) / Long-Term Rates:** These must also be canceled within **24 hours of booking**. Canceling after that window forfeits a deposit equal to 3 nights’ room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you reserved through an online travel agency or third-party site, their specific cancellation terms and deadlines apply, and you will need to cancel directly through that platform.

Q: How late can I cancel without being charged at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: The cancellation deadline depends on the type of rate you booked and how you reserved the room: * **Standard / Flexible Rates (Direct Bookings):** Under Extended Stay America’s standard policy, you must cancel by **6:00 PM local hotel time (Eastern Time) on the day of arrival** to avoid being charged. If canceled after 6:00 PM (or in the event of a no-show), you will be charged a penalty equal to the first night's room rate plus tax. * **Advance Purchase (AP) Rates:** These non-refundable discount rates generally allow free cancellation **only within 24 hours of booking**. Canceling after the initial 24-hour window results in the forfeiture of the entire prepayment. * **Extended Plus Program (EPP) / Long-Term Rates:** Cancellations made more than 24 hours after booking typically forfeit a deposit equal to 3 nights' room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you reserved through an online travel agency, third-party rules apply—many specify a cutoff of **24 to 48 hours prior to check-in**. You must cancel through that specific platform. **Tip:** Always verify the specific cancellation terms printed on your **confirmation email**, as promotional or group rates may carry different deadlines.

Q: How much is the refundable pet deposit at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America – Richmond – W. Broad Street – Glenside – South does not charge a refundable pet deposit.** Instead, they charge a **non-refundable pet cleaning fee**: * **$25 (+ tax) per pet, per night** for the first 6 nights. * **$15 (+ tax) per pet, per night** for each night thereafter. *(Note: Extended Stay America may require a standard refundable incidental deposit of up to **$250** at check-in for the room itself, but this is a general stay deposit rather than a dedicated pet deposit).*

Q: How much is the security deposit at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At the **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South**, the security/incidental deposit is **up to $250**. Key details regarding the deposit: * **Payment Method:** The hotel requires a valid credit card at check-in (cash is generally not accepted for check-in). An incidental hold is placed on your card upon arrival. * **Refund/Release:** The deposit or incidental hold is returned/released after check-out, provided there is no room damage, policy violations (such as smoking), or unpaid incidentals. * **Processing Time:** Unused credit or debit card authorizations typically release back to your account within **5 to 14 business days**, depending on your financial institution. *(Note: Exact hold amounts can depend on whether you are paying daily or weekly rates, or if you are traveling with pets, so you may call the front desk directly to confirm the exact hold for your specific length of stay.)*

Q: Is a security deposit required at check-in at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, a security/incidental deposit is generally required upon check-in.** Key details regarding the deposit policy for this property include: * **Payment Method:** A valid **credit card** (or bank debit card) in the guest's name is required at check-in; cash is not accepted for payments or deposits. * **Amount:** Extended Stay America properties typically place a pre-authorization hold of **up to $100–$250** per room to cover potential incidental damages or fees. * **Refund Timeline:** Provided there is no damage or unpaid incidental charges, the authorization hold is released at check-out and typically returns to your account within **3 to 7 business days**, depending on your bank. *Tip: Because deposit amounts can occasionally fluctuate depending on local policy or stay length, you can contact the front desk directly at (804) 285-2065 prior to arrival to confirm the exact hold amount for your dates.*

Q: Is Extended Stay America - Richmond - W. Broad Street - Glenside - South pet-friendly?

A: Yes, Extended Stay America Suites – Richmond - W. Broad Street - Glenside - South is pet-friendly.

Q: Is the deposit refundable if I cancel at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Whether your deposit is refundable at this location depends primarily on **what kind of deposit was charged** and **the type of reservation rate you booked**: ### 1. Incidental Deposit (Collected at Check-In) * If you have already arrived/checked in and paid the security/incidental deposit (typically up to $250): * It is **fully refundable** upon check-out, provided the room has no damage, smoking violations, or unpaid incidentals. * If paying with a card, the hold is released within 5–7 business days depending on your bank. Cash deposits over $100 may take up to 14 days by mail. ### 2. Booking / Prepayment Deposit (Before Arrival) If you booked in advance and are canceling before your stay begins, refundability depends on your rate: * **Standard / Flexible Rates:** * Extended Stay America allows free cancellation if you cancel before **6:00 p.m. local hotel time on your scheduled arrival date**. * Any advance hold or deposit will be **refunded**. * If you cancel *after* 6:00 p.m. (or do not show up), you will forfeit an amount equal to the first night’s room rate plus tax as a no-show fee. * **Advance Purchase (AP) Rates:** * These are non-refundable discounted rates. * You can generally only cancel for a full refund within **24 hours of originally booking**. After 24 hours, the advance payment/deposit is **non-refundable**. * **Extended Plus Program (EPP) / Long-Term Rates:** * If you booked under an extended-stay rate that required a deposit, canceling more than **24 hours after booking** (or failing to check in) results in forfeiting a nonrefundable deposit equal to **three (3) nights' room rate and tax**. * **Third-Party Bookings (Expedia, Booking.com, Priceline, etc.):** * The refund rules of that specific agency and rate tier apply; you must cancel directly through that third-party platform rather than the hotel. --- **Tip:** If you are unsure which rate class you booked, check your confirmation email for the specific cancellation cutoff time, or call the front desk directly at **(804) 747-8898** (or the corporate line at 1-855-765-3618) to verify your cancellation terms.

Q: Is there a designated pet area or pet park at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: A designated pet area or pet park is not available at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South.

Q: Is there a fee for early check-in at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Yes, there is generally a fee for early check-in**, and granting it is always **subject to room availability**. Standard check-in begins at **3:00 PM**. Under Extended Stay America's policy, arriving before standard check-in is handled as follows: * **Between 12:00 PM and 3:00 PM:** Early check-in is **free of charge**, provided a clean room is ready and available. * **Between 7:00 AM and 12:00 PM:** An early check-in fee of **$10.00 per hour** (plus applicable tax) is charged. *(Third-party booking sites often summarize this as a flat fee of roughly $25–$50 depending on timing).* * **Prior to 7:00 AM:** You are charged the **full previous day's room rate and tax** (at Best Available Rate, minimum $50.00). If you anticipate arriving early, contact the front desk directly (+1 804-285-2065) on the morning of your arrival to verify room availability and confirm the exact fee based on your expected arrival time.

Q: Is there a fee to change my reservation dates at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Whether you have to pay a fee depends primarily on the **rate type** you booked, the **timing** of the change, and **how** the reservation was made: ### 1. Direct Bookings with Extended Stay America * **Flexible / Best Available Rate:** There is **no explicit change fee** as long as you modify the reservation before the hotel's cancellation cutoff. * However, your nightly rate is subject to change based on current room availability and seasonal pricing for the new dates. * If you shorten your stay, your nightly rate tier may also be recalculated. * **Advance Purchase (AP) / Non-Refundable Rates:** These bookings generally cannot be modified or canceled after the initial 24-hour booking window. Attempting to move or drop dates outside of that window usually results in forfeiting the prepaid amount. * **Extended Plus Program (EPP):** Modifying or canceling after the 24-hour grace window forfeits the non-refundable deposit (equivalent to three nights' room rate and tax). ### 2. Third-Party Bookings (Expedia, Booking.com, Hotels.com, etc.) * If you booked through an Online Travel Agency (OTA), the reservation must be modified directly through that platform. * Any applicable change penalties, non-refundable policies, or price differences will be governed by that specific third party's rules. ### What to Do: To avoid surprise charges, check your confirmation email for your specific cancellation and modification deadline. If you booked directly, you can adjust your dates online via your Extended Stay America account or call the hotel directly (or customer support at **1-800-804-3724**) to confirm whether a rate difference or fee applies.

Q: Is there a pet weight restriction at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Official Extended Stay America policy for this location enforces a **size limit based on dimensions** rather than a strict weight limit: * **Size Restriction:** Pets must be **no longer than 36 inches and no taller than 36 inches**. * **Number of Pets:** A maximum of **2 pets** per suite. * **Exceptions:** Animals exceeding these size requirements or stays with more than two pets require **prior approval from the property manager**. *(Note: Third-party booking sites commonly list this standard size limit as roughly equivalent to **50 lbs**, so if your pet exceeds 50 lbs or the 36-inch height/length threshold, contact the front desk directly in advance to request manager approval.)*

Q: What age do children stay free until at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At Extended Stay America – Richmond – W. Broad Street – Glenside – South (consistent with the brand-wide policy), children stay free up to and including **17 years old** (i.e., until they turn 18), provided they are accompanied by a paying parent or adult guardian and stay in the same room using existing bedding.

Q: What is included in the resort fee at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: **Extended Stay America Suites – Richmond – W. Broad Street – Glenside – South does not charge a resort fee.** As a standard extended-stay, budget/midscale property, it does not operate as a resort. The amenities typically associated with such fees elsewhere are already included in your standard room rate free of charge: * **Free Wi-Fi** throughout the property * **Free self-parking** on site * **Free grab-and-go breakfast** (morning coffee, muffins/bars, etc.) * **Fully equipped in-room kitchens** (full-size refrigerator, stovetop, microwave, cookware/utensils) * **Access to on-site guest laundry** *(machines are coin/card-operated)* *(Note: Additional optional fees only apply for specific add-ons, such as pet fees or extra mid-stay full housekeepings.)*

Q: What is the limit for pet weight at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Extended Stay America does **not have a specific weight limit** for pets. Instead, their policy enforces **size (dimension) limits**: * Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * There is a maximum limit of **two pets per suite**. *Note:* Pets exceeding these dimensions or requests to bring more than two pets require prior approval from the property manager. Standard pet fees also apply (service animals exempt).

Q: What is the pet policy at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: Pets are allowed at Extended Stay America Suites - Richmond - W. Broad Street - Glenside - South.

Q: When is the deposit refunded at Extended Stay America - Richmond - W. Broad Street - Glenside - South?

A: At **Extended Stay America - Richmond - W. Broad Street - Glenside - South** (following standard Extended Stay America brand policy), any refundable incidental/security deposit is processed **after check-out** following room inspection: * **Credit or Debit Card Holds/Deposits:** The hold/authorization is released at check-out. It typically takes **5 to 14 business days** for your bank or credit card issuer to reflect the released funds back in your account. * **Cash Deposits:** If a cash deposit was accepted and exceeds $100, the refund may be mailed by check within **14 days of departure**. *Note: If you are inquiring about a **reservation deposit/advance prepayment** cancellation, refunds are subject to your rate terms (e.g., standard flexible reservations must typically be canceled before the deadline on the day of arrival to receive a full refund, whereas Advance Purchase rates are non-refundable after 24 hours of booking).*

Q: Will Extended Stay America - Richmond - W. Broad Street - Glenside - South hold luggage after check-out?

A: **Generally, no.** Extended Stay America properties, including the **Richmond - W. Broad Street - Glenside - South** location, typically **do not offer dedicated luggage storage services** or bell service after check-out. Because they operate as economy extended-stay hotels, their lobbies are minimal and rarely equipped with secure luggage holding areas or dedicated staff to monitor bags. ### Key Details & Alternatives: * **Discretionary exception:** Occasionally, front desk staff on duty might agree as an informal courtesy to let a guest leave a bag behind the counter for a short window, but this is entirely at the discretion of the individual staff member and not guaranteed or official policy. * **Late Check-Out:** If you simply need a little extra time with your belongings, you can inquire about paid late check-out ($10/hour between 11:00 AM and 4:00 PM, subject to room availability). * **Call ahead to verify:** If luggage storage is critical for your trip, call the front desk directly at **(804) 282-6565** before your check-out day to ask if they can make an exception for you. * **Third-party options:** If the hotel cannot hold your bags, consider booking a spot nearby through daytime luggage storage networks like *Bounce* or *LuggageHero*.