Extended Stay America - Richmond - Glen Allen - Short Pump

Q: How many room types does Extended Stay America - Richmond - Glen Allen - Short Pump have?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers **2 primary room suite types** (with accessible variations): 1. **1-Bedroom / Deluxe Suite:** Features 1 Queen bed and a sofa sleeper (sleeps up to 4). 2. **2-Bedroom / Premium Suite:** Features 2 Queen beds and a sofa sleeper (sleeps up to 6). Both suite types include fully equipped kitchens/kitchenettes (refrigerator, stovetop, microwave), free Wi-Fi, and living/dining areas. Mobility- and hearing-accessible options are also available for the deluxe suite.

Q: What are the room types at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** offers apartment-style, non-smoking suites designed for both short- and long-term stays. The primary room configurations include: * **Deluxe Studio / 1-Bedroom Suite (1 Queen Bed + Sofa Sleeper)** * Features one queen-size bed and a pull-out sofa sleeper. * Accommodates up to 3–4 guests. * Includes a dining/work area and a full kitchen (refrigerator, stovetop, microwave). * **2-Bedroom / Premium Suite (2 Queen Beds + Sofa Sleeper)** * Features two separate bedrooms with queen beds, plus a pull-out sofa sleeper in the living area. * Accommodates up to 6 guests. * Includes a full kitchen and separate living/dining space. * **Accessible Suites** * Available in 1-bedroom configurations, offering mobility-accessible options (with roll-in showers or accessible tubs) as well as hearing-accessible features. *(All suites at this property come equipped with a fully furnished kitchen, complimentary Wi-Fi, and are pet-friendly.)*

Q: Are there grocery stores or pharmacies near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, there are several grocery stores and pharmacies located within a short drive (roughly 1 to 3 miles) of the hotel** (4231 Park Place Court, in the Innsbrook/Short Pump area): ### **Pharmacies & Drugstores** * **CVS Pharmacy:** There is a standalone CVS roughly 1.5 miles away at **10901 W Broad St**, plus an additional in-store CVS inside the nearby Target. * **Walgreens:** Located nearby along West Broad Street. ### **Grocery Stores** * **Kroger Marketplace:** Located at **11895 W Broad St** (about 2 miles away), featuring a full grocery department, deli, and an in-store **Kroger Pharmacy**. * **Publix:** Several locations nearby, including **Short Pump Crossing** (3460 Pump Rd) and **Westpark Shopping Center** (9645 W Broad St), both featuring a grocery market and a **Publix Pharmacy**. * **Trader Joe's & Whole Foods Market:** Both are situated just west of the hotel along West Broad Street near Short Pump Town Center. ### **Supercenters (Groceries + Pharmacy all-in-one)** * **Target:** Located at **11290 W Broad St** (about 1.5 miles away) with groceries and an in-store CVS pharmacy. * **Walmart Supercenter:** Located at **11400 W Broad St** (about 1.5 miles away), offering a complete grocery section as well as an in-store **Walmart Pharmacy**.

Q: How long does it take to get to downtown from Extended Stay America - Richmond - Glen Allen - Short Pump?

A: To get from **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located at 4231 Park Place Ct) to **Downtown Richmond**: * **By Car / Rideshare:** * It is approximately **12 to 14 miles** via **I-64 East**. * Under normal traffic conditions, the drive takes about **15 to 20 minutes**. * During peak morning rush hours (heading east into the city), it can take **25 to 35+ minutes**. * **By Public Transit (GRTC):** * Taking the local bus typically takes between **50 and 70 minutes**, depending on the route schedule, connections, and walk times to the nearest stops along W Broad Street.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump close to shopping areas?

A: **Yes, it is very close to major shopping areas.** Located in the Innsbrook/Glen Allen area (at 4231 Park Place Court): * **Short Pump Town Center:** An open-air regional mall featuring dozens of department stores, boutiques, and restaurants, is about a **5 to 8-minute drive** away (roughly 2.5 to 3 miles). * **Everyday Shopping & Big-Box Stores:** Along nearby West Broad Street, you'll find retailers and grocery stores including **Target, Walmart, Kroger, Trader Joe’s, and Whole Foods**, all within a 5- to 10-minute drive. * **Strip Malls & Plazas:** The surrounding area contains numerous retail centers like Short Pump Crossing, Innsbrook Shoppes, and Downtown Short Pump.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump close to the beach?

A: **No**, it is not close to the beach. The hotel is located in Glen Allen, Virginia (in Henrico County, just northwest of Richmond). It is an inland suburban location primarily situated near office parks, shopping centers (like Short Pump Town Center), and major highways. * **Nearest major ocean beaches:** Virginia Beach and the Outer Banks (NC) are roughly **100 to 120+ miles away**, typically requiring a **1.5 to 2.5+ hour drive** depending on traffic. * **Nearest river/bay beaches:** Spots like Yorktown Beach or Buckroe Beach along the Chesapeake Bay/York River are still about **70 to 85 miles away** (at least a 1-hour to 1.5-hour drive). If your goal is a beach vacation, you will need to look much further east toward the coast.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump located in a business district?

A: **Yes.** **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located at 4231 Park Place Court, Glen Allen, VA) is situated in a prominent suburban business and commercial district. Specifically, it is located right within the **Innsbrook / Short Pump** corridor in Henrico County (West End Richmond). This area is one of the region's largest business hubs—anchored by the **Innsbrook Corporate Center** business park—and is surrounded by corporate offices, technology firms, professional plazas, and extensive retail centers (such as Short Pump Town Center).

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump near parks or green spaces?

A: **Yes, the hotel is near several parks and green spaces.** The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located at 4231 Park Place Court in Glen Allen) sits within the Innsbrook / Short Pump area and offers convenient access to outdoor and recreational areas: * **Innsbrook Walking Trails & Lakes (Adjacent / Walking Distance):** The hotel is situated in the Innsbrook corporate community, which is known for its paved multi-use walking/jogging paths encircling scenic lakes (such as Lake Innsbrook and Lake Rooty) with plenty of trees and manicured green spaces. * **Deep Run Park & Recreation Center (~2.5–3 miles south):** One of Henrico County’s premier parks, featuring extensive wooded walking/nature trails, two fishing ponds, large playgrounds, open lawns, and picnic pavilions. * **Short Pump Park (~3 miles west):** A popular community park offering open fields, walking paths, a dedicated dog park, athletic fields, and a splash pad. * **Springfield Park (~1.5–2 miles northeast):** A quieter neighborhood park with playground facilities, open green areas, and picnic spaces. * **Tuckahoe Creek Park (~4–5 miles west):** A boardwalk-style nature park with quiet wetland walking trails ideal for bird watching and nature walks.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump near popular restaurants?

A: **Yes.** The **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located on Park Place Court in Glen Allen/Innsbrook) is situated in one of the Richmond area’s primary commercial and dining hubs. Within just a 1- to 3-mile drive (roughly 3 to 7 minutes), you have access to a large variety of popular restaurants along the **West Broad Street corridor** and at **Short Pump Town Center**: * **Steakhouses & Fine Dining:** *Hondo’s Prime Steakhouse*, *Perry’s Steakhouse & Grille*, and *Firebirds Wood Fired Grill*. * **Casual American & Pubs:** *Capital Ale House Innsbrook* (known for a large craft beer menu), *Silver Diner Innsbrook*, *BJ’s Restaurant & Brewhouse*, and *Bar Louie*. * **Italian & Wood-Fired:** *Mama Cucina Italian Restaurant*, *Tazza Kitchen*, and *Maggiano's Little Italy*. * **Seafood & Asian Fare:** *Bonefish Grill*, *YaYa’s Cookbook*, and *Peter Chang Richmond*. * **Popular National Favorites:** *The Cheesecake Factory*, *Chuy's*, *Texas Roadhouse*, *Chili’s*, and fast-casual spots like *Chipotle* and *Panera Bread*. Whether you are looking for local dining, upscale restaurants, or quick casual takeout, there are dozens of options within a few minutes of the hotel.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump on or adjacent to a busy street?

A: **No, it is not directly on or adjacent to a busy street.** The property is located at **4231 Park Place Court, Glen Allen, VA**, which places it: * **Tucked away on a quiet side street/cul-de-sac:** The hotel is situated in an office and corporate park setting (Innsbrook area) along Park Place Court, which is a low-traffic secondary road. * **Separated from major thoroughfares:** While it is geographically close to major arterial roads—namely **Cox Road**, **West Broad Street (US-250)**, and **Interstate 64**—it sits set back in an interior office development, insulated from the direct frontage, heavy traffic flow, and immediate roadside noise of those busier corridors.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump well located for sightseeing?

A: **No, it is generally not well located if your primary goal is sightseeing in Richmond.** ### 1. Distance from Major Historic & Cultural Sights Most of Richmond’s primary tourist attractions are concentrated in the urban core, roughly **12 to 16 miles away** (a 20–30 minute drive each way without traffic): * **Downtown / Riverfront** (Virginia State Capitol, American Civil War Museum, Tredegar, Canal Walk): ~13–15 miles * **The Museum District & Carytown** (Virginia Museum of Fine Arts, Virginia Museum of History & Culture): ~10–12 miles * **Historic Enclaves** (Church Hill, St. John’s Church, Edgar Allan Poe Museum): ~15–16 miles * **Maymont & Belle Isle**: ~13–14 miles ### 2. Lack of Walkability and Transit * The hotel sits in a suburban corporate/commercial office park near Interstate 64. * You cannot easily walk to sightseeing destinations or historic neighborhoods. * Public transit into central Richmond from Glen Allen is very limited, making a personal car, rental, or rideshare practically mandatory. ### What It *Is* Well Located For: * **Shopping & Suburban Dining:** It is very close (under 3 miles) to **Short Pump Town Center**, an upscale open-air shopping mall with plenty of chain restaurants and retail stores. * **Northwest Attractions:** If you have a car, you are within a 10–15 minute drive of **Lewis Ginter Botanical Garden**. * **Day Trips North/West:** Its position along I-64 and near I-295 makes it easy to jump on the highway toward Charlottesville/Monticello or north toward Kings Dominion. ### Better Alternatives for Sightseeing If sightseeing is your priority, you would be much better served by staying in: * **Downtown Richmond / Shockoe Slip:** Walkable to historic sites, the James River, and the State Capitol. * **Museum District / The Fan / Scott's Addition:** Central access to the VMFA, tree-lined historic architecture, craft breweries, and local restaurants.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump within walking distance of major attractions?

A: **No, it is not within walking distance of major attractions.** The hotel is located at **4231 Park Place Court in Glen Allen/Innsbrook**, a car-dependent suburban office park and commercial corridor northwest of Richmond: * **Major Richmond Attractions:** Popular cultural destinations such as the **Virginia Museum of Fine Arts (VMFA)**, **Maymont**, **Lewis Ginter Botanical Garden**, and **Downtown Richmond/Greater Richmond Convention Center** are roughly **9 to 13 miles away** (a 15–20+ minute drive). * **Local Shopping & Entertainment:** Even nearby suburban hubs like the **Short Pump Town Center** mall are about **3 to 3.5 miles away** (a 5–7 minute drive), which is beyond a practical walk and separated by busy multi-lane parkways. **What is walkable:** Only immediate, practical spots are reachable on foot, such as local corporate park lakes/walking trails (like Lake Innsbrook) and a few casual chain eateries, coffee shops, and gas stations along West Broad Street about a 10-to-15-minute walk away. A car or rideshare service is necessary for sightseeing.

Q: What are the typical noise levels and pedestrian traffic levels near Extended Stay America - Richmond - Glen Allen - Short Pump after 10pm?

A: Near the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located at 4231 Park Place Court in Glen Allen/Innsbrook area), both noise levels and pedestrian traffic after 10:00 PM are generally **low**, though there are a few practical nuances to keep in mind: --- ### **1. Pedestrian Traffic (Very Low)** * **General Foot Traffic:** Outside the property itself, street pedestrian activity is virtually non-existent late at night. The hotel is situated on a quiet cul-de-sac/commercial parkway tucked off Cox Road and West Broad Street. Because this area is largely car-centric, suburban, and dominated by office parks and other hotels, people do not walk around at night. * **Property Foot Traffic:** Within the hotel’s own parking lot and walkways, you will occasionally see people walking dogs (as it is a pet-friendly location) or coming and going from late shifts, but general foot traffic remains very light. --- ### **2. Ambient & Neighborhood Noise Levels (Low to Moderate)** * **Street & Highway Noise:** Because the hotel sits slightly recessed on Park Place Court rather than right on the curb of major thoroughfares, direct street traffic noise drops off significantly after 10:00 PM. You may hear a faint background hum from nearby Interstate 64 or occasional late vehicles turning onto Cox Road, but it is substantially quieter than properties positioned directly along West Broad Street. * **Commercial Establishments:** While the Short Pump/Innsbrook area has many dining and retail venues, most close by 9:00 PM or 10:00 PM, meaning nearby daytime commercial noise does not spill into the late night. --- ### **3. On-Site Noise Factors to Consider** While the neighborhood itself is quiet, common noise factors typical of extended-stay properties can sometimes affect late-night quietness: * **Interior Soundproofing:** Guest reviews commonly note thinner walls and uncarpeted/lightly insulated flooring, meaning interior noise (footsteps overhead, doors closing, TVs, or plumbing) can occasionally travel between units. * **Parking Lot Activity:** Because guests often stay long-term for contract work or relocations, there can be intermittent late-night or early-morning movement in the parking lot (car doors, idling engines, or voices near outdoor smoking/pet-relief areas). ### **Summary Tip** If you are a light sleeper, requesting a **higher-floor room facing away from the main parking lot and entrance** will give you a very quiet, low-noise environment after 10:00 PM.

Q: What attractions are within a 30-minute travel radius of Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located in Innsbrook / Glen Allen off I-64 at 4231 Park Place Court) sits in the northwestern Richmond suburbs. Thanks to immediate access to I-64, I-295, and West Broad Street, nearly the entire Greater Richmond metropolitan area is accessible within a **5 to 30-minute drive**. --- ### **1. Immediate Area (5–10 Minutes Away)** * **Short Pump Town Center:** A large, upscale open-air lifestyle mall featuring major retailers, a comedy club (Funny Bone), department stores, and dozens of restaurants. * **Innsbrook After Hours / Lake Innsbrook:** Paved walking trails around Innsbrook’s lakes and corporate park, featuring seasonal events, festivals, and concerts. * **Deep Run Park & Recreation Center:** A scenic 160-acre park featuring wooded walking trails, two fishing ponds, playgrounds, sports fields, and a nature center. * **Meadow Farm Museum at Crump Park:** A 19th-century living-history farm depicting rural life in Virginia, complete with farm animals, historic buildings, and paved walking paths. --- ### **2. Richmond Midtown & Museum District (15–20 Minutes Away)** Heading east straight down I-64 into the city brings you to Richmond's cultural hub: * **Virginia Museum of Fine Arts (VMFA):** Renowned world-class art museum open 365 days a year with free general admission, featuring famous Fabergé eggs, an outdoor sculpture garden, and rotating special exhibits. * **Virginia Museum of History & Culture (VMHC):** Located right next to the VMFA, offering interactive exhibits on Virginia’s history from indigenous peoples to modern times. * **Carytown:** A vibrant, walkable 9-block shopping district filled with independent boutiques, local restaurants, record shops, and the historic **Byrd Theatre** (a 1920s movie palace). * **Science Museum of Virginia:** Located inside a historic neoclassical train station, featuring interactive STEM exhibits, the Dome planetarium/giant screen theater, and the SR-71 Blackbird spy plane. * **Children's Museum of Richmond (CMoR):** Adjacent to the Science Museum, ideal for younger kids with interactive hands-on play exhibits. --- ### **3. Nature, Gardens & The James River (15–25 Minutes Away)** * **Lewis Ginter Botanical Garden:** Located in nearby north Henrico (about 12–15 minutes away), this award-winning 50-acre garden features a classic domed conservatory, children’s garden, and seasonal flower displays. * **Maymont:** A 100-acre historic Victorian estate featuring a historic mansion, formal Japanese and Italian gardens, and a nature center with local wildlife habitats (bears, river otters, raptors). * **James River Park System / Belle Isle:** Richmond is famous for urban class III–IV river rapids; Belle Isle features pedestrian suspension bridges, historic quarry ruins, and river-boulder sunbathing. --- ### **4. Historic Downtown & Riverfront (20–25 Minutes Away)** * **Virginia State Capitol:** Designed by Thomas Jefferson, offering historic architecture tours and scenic grounds. * **American Civil War Museum & Historic Tredegar:** Located along the James River, exploring the causes and impacts of the Civil War through multiple perspectives. * **The Edgar Allan Poe Museum:** Located in the historic Church Hill neighborhood, housing one of the largest collections of Poe's manuscripts, letters, and personal artifacts in the world. * **Canal Walk & Pipeline Walkway:** A scenic trail along the Haxall and Kanawha canals, leading past murals, historic markers, and an above-water boardwalk to view herons and rafters. --- ### **5. Family Fun & Excursions (20–30 Minutes Away)** * **Kings Dominion (Doswell, VA):** Roughly a 20–25 minute drive north via I-295 and I-95, this major 400-acre amusement park features world-class roller coasters and the Soak City water park. * **Richmond Raceway:** Home to NASCAR Cup Series races, seasonal car shows, and major expos, situated about 20 minutes northeast.

Q: What attractions are within walking distance at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is located at **4231 Park Place Court** within the **Innsbrook Corporate Center**. Because it is set inside a suburban corporate park rather than a walkable downtown, major tourist attractions (like Short Pump Town Center, Lewis Ginter Botanical Garden, or downtown Richmond museums) require a 5-to-20-minute drive. However, there are several recreational and leisure spots located within a **5- to 15-minute walk (under 1 mile)**: ### 1. Lake Innsbrook & Waterfront Trails (5–8 minutes walk) * **What it is:** A scenic, tree-lined lake located just behind the corporate office complexes adjacent to Park Place Court. * **What to do:** The lake is encircled by paved, flat walking and jogging trails. It is popular for bird-watching (frequent sightings of Canadian geese, ducks, and herons) and taking peaceful morning or evening strolls. ### 2. Atlas 42 (8–10 minutes walk) * **What it is:** Located about 0.4 miles away (just off Cox Road/Innsbrook), this is a multi-purpose social gathering venue. * **What to do:** It features an event space and social lounge with indoor/outdoor patio games, ping-pong, cornhole, food, and craft beers. ### 3. Innsbrook After Hours / The SnagAJob Pavilion Grounds (10–15 minutes walk) * **What it is:** Depending on the season, Innsbrook hosts seasonal outdoor concerts, food truck gatherings, and community 5K runs around the corporate park grounds and open event greens. ### 4. Local Dining & Casual Spots (10–15 minutes walk) * Crossing over toward **Cox Road** and **Broad Hill Centre**, there are a handful of walkable casual dining spots, cafes, and business-focused pubs (such as *Silver Diner*, local delis, and hotel lounges) if you prefer not to drive. --- **Tip:** If you are looking for major entertainment, high-end shopping, or family attractions, **Short Pump Town Center** (an open-air shopping mall with bowling, upscale dining, and theaters) and **Deep Run Park & Recreation Center** are both about a **5- to 7-minute drive** (roughly 2.5–3.5 miles) away.

Q: What types of businesses, landmarks, and services are within one mile of Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is located at **4231 Park Place Court, Glen Allen, VA 23060**, positioned right inside the master-planned **Innsbrook Corporate Center** just off Cox Road and West Broad Street (U.S. Route 250). Within a **1-mile radius**, you will primarily encounter corporate offices, hospitality services, dining clusters, and essential retail hubs: --- ### 1. Dining and Restaurants A wide variety of casual and sit-down dining is concentrated around Cox Road, Broad Street, and Innslake Drive: * **Casual Dining & Pubs:** *Capital Ale House Innsbrook* (popular for craft beer and pub fare), *Mexico Restaurant* (Cox Road), *Silver Diner*, and *Applebee’s*. * **Fast Casual & Quick Bites:** Panera Bread, Starbucks, Chipotle Mexican Grill, Chick-fil-A, and Wawa. * **Specialty & Asian Cuisine:** Local sushi/hibachi spots, Thai restaurants, and nearby Indian eateries along the West Broad corridor. --- ### 2. Business Parks & Corporate Offices The hotel is set directly inside **Innsbrook**, one of the largest suburban mixed-use office parks in the Richmond metropolitan area: * **Corporate Centers:** Highmark/Anthem, Dominion Energy offices, Capital One corporate annexes, and multiple tech/legal firms. * **Co-working & Professional Services:** Flexible workspaces (like Gather – West End) along with local CPA firms, insurance agencies, and engineering consultancies. --- ### 3. Event Venues, Parks & Landmarks * **The Place at Innsbrook:** A major event and banquet center right around the corner on Cox Road that regularly hosts weddings, conferences, and corporate banquets. * **Lake Rooty & Innsbrook Walking Trails:** Innsbrook features scenic, paved pedestrian paths encircling small lakes and green spaces (frequently used for community 5Ks, corporate wellness walks, and seasonal events). * **Deep Run Park & Recreation Center (Borderline / Just at 1–1.5 miles):** Henrico County park featuring nature trails, ponds, and playgrounds. *(Note: Short Pump Town Center itself is approximately 2.5 to 3 miles further west).* --- ### 4. Other Hotels & Hospitality Because Innsbrook is a corporate hotspot, several hotels and extended-stay properties are direct neighbors within a mile: * *Hilton Garden Inn Richmond Innsbrook* (Cox Rd) * *Hyatt Place Richmond/Innsbrook* * *Homewood Suites by Hilton Richmond - West End/Innsbrook* * *Comfort Suites Innsbrook* --- ### 5. Everyday Retail & Essential Services * **Gas & Convenience:** Wawa and 7-Eleven stations along Cox Road and West Broad Street. * **Groceries & Pharmacies:** CVS Pharmacy and Walgreens, along with local food markets and big-box groceries (such as Food Lion, Kroger, and Trader Joe's) located along the perimeter of the Broad Street retail corridor. * **Banking & Auto:** Branches and ATMs for Bank of America, Wells Fargo, and Truist, as well as several car repair centers, oil-change shops, and rental car outlets along Broad Street. * **Healthcare & Urgent Care:** Several walk-in clinics (Patient First, MedExpress) and outpatient dental and physical therapy offices operate within the surrounding business parks.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer audio-visual equipment?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer audio-visual (AV) equipment. The property is focused on extended-stay lodging and does not feature dedicated meeting, conference, or event facilities, meaning AV rental and presentation services are not available on-site.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer meeting rooms or conference facilities?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does **not** offer on-site meeting rooms or conference facilities. The property is tailored for extended-stay residential accommodations, offering amenities such as in-suite kitchens, a fitness center, guest laundry, and free Wi-Fi, but no event spaces. Guests needing meeting or conference venues typically utilize facilities at nearby full-service hotels in the Short Pump/Innsbrook area or local meeting space rentals.

Q: Are prices lower during off peak season at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, prices are generally lower during the off-peak season** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. Like most hotels in the hospitality industry, Extended Stay America uses **dynamic pricing**, meaning room rates fluctuate based on local demand, occupancy, and seasonality: * **Off-Peak Season (Late Fall through Winter):** From late November through February/March, travel to the Greater Richmond area slows down compared to the warmer months. As overall occupancy drops, nightly rates at this location typically fall into their lowest ranges (often dipping into the $65–$85/night range before taxes, depending on room type). * **Peak Season (Spring through Early Fall):** Demand peaks during spring, summer, and early autumn due to leisure travel, youth sports tournaments, wedding season, and local university events, which pushes room rates higher. ### Additional Ways Rates Vary at this Property: 1. **Length of Stay:** Because this is an extended-stay property, their tiered pricing structure often has a bigger impact than seasonality alone. Weekly (7+ nights) and monthly (30+ nights) bookings receive significantly discounted average nightly rates compared to single-night weekend stays. 2. **Day of Week:** As Glen Allen/Innsbrook is a major business and corporate corridor, weekday (Sunday–Thursday) rates can occasionally rise if there is strong business or contractor demand, whereas non-holiday winter weekends often see the lowest rates.

Q: Are there fall foliage views from Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, the hotel does not offer notable fall foliage views.** **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located at 4231 Park Place Court in Glen Allen, Virginia) is a suburban extended-stay hotel set inside a commercial office and business park. * **The Immediate Views:** Room windows and the property overlook the hotel parking lot, neighboring office buildings, and suburban road infrastructure. While there are typical landscaped trees and small wooded borders in the surrounding corporate park, it is not a scenic or nature-oriented destination. * **Nearby Spots for Foliage:** If you stay here during late October to early November (the typical peak season for central Virginia), you can easily reach great foliage viewing spots within a short drive: * **Innsbrook Walking Trails & Lakes** (adjacent corporate campus with paved walking loops around small lakes) * **Deep Run Park & Recreation Center** (~10–12 minutes away) * **Lewis Ginter Botanical Garden** (~15 minutes away) * **Maymont and the James River Park System** in Richmond proper (~20 minutes away)

Q: Are there harvest festivals or seasonal events near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located on Park Place Court in the Innsbrook/Short Pump area of Henrico County) puts you within a 10- to 25-minute drive of several fall festivals, pumpkin patches, and seasonal events: --- ### **1. Harvest Festivals & Working Farms (15–20 Mins Away)** * **Lloyd Family Farms Fall Festival** *(Rockville / western Goochland line, ~15–20 minutes west)* * **Highlights:** One of the most popular full-scale harvest festivals in the area. Features a 50+ acre pumpkin patch, large corn maze, hayrides, farm animals, straw castle slides, and rotating local food trucks on autumn weekends. * **Ashland Berry Farm** *(Beaverdam / Ashland, ~20–25 minutes north)* * **Highlights:** Famous for its 30-acre pumpkin patch and its annual "All-You-Can-Carry" pumpkin challenge, plus daytime hayrides, fort mazes, and fresh cider donuts. After dark in October, it transitions to "Terror on the Farm" haunted houses. * **Hanover Vegetable Farm** *(Ashland, ~15–20 minutes north)* * **Highlights:** Weekend fall festival activities including pumpkin picking, a corn maze, corn cannons, and a petting barn. * **Gallmeyer Farms Pumpkin Patch** *(East Henrico, ~25 minutes southeast)* * **Highlights:** Known for free admission and parking, free hayrides, a straw bale maze, play areas, and pick-your-own pumpkins. --- ### **2. Local Community & Cultural Fall Festivals** * **Glen Allen Day** *(Meadow Farm Museum at Crump Park, ~10 minutes northeast)* * **Highlights:** A long-running local autumn tradition featuring a morning parade, huge artisan and craft marketplace, food vendors, live entertainment, and children’s activities. Meadow Farm itself also frequently hosts living-history harvest demonstrations. * **Short Pump Town Center Seasonal Events** *(~5–7 minutes west)* * **Highlights:** The open-air mall frequently hosts seasonal trick-or-treat gatherings, pop-up artisan markets, and family-friendly Halloween celebrations toward late October. * **State Fair of Virginia** *(Meadow Event Park in Doswell, ~25 minutes north on I-95)* * **Highlights:** Virginia’s premier autumn celebration (typically held late September to early October), featuring livestock competitions, giant pumpkins, agricultural exhibits, carnival rides, and fair foods. --- ### **3. Greater Richmond Seasonal Events (15–20 Mins Downtown)** * **Richmond Folk Festival** *(Downtown Riverfront / Brown’s Island)* * **Highlights:** Usually held in early-to-mid October, this is one of Virginia’s largest outdoor autumn festivals, drawing hundreds of musical acts, cultural food vendors, and traditional craft displays along the James River. * **St. Benedict Oktoberfest** *(Museum District, ~15 minutes southeast)* * **Highlights:** Richmond’s major German fall celebration with Bavarian food, German brews, polka music, and an outdoor Christkindlmarkt. * **Maymont Harvest & Halloween Events** *(Near downtown, ~15–20 minutes away)* * **Highlights:** Maymont Estate hosts festive family events throughout October, including garden walks, historic estate fall programs, and the popular evening *Garden Glow* event. --- ### **Tips for Your Stay:** * **Transportation:** The hotel sits right off I-64 and West Broad Street, giving you quick access to rural farms out west in Goochland/Hanover as well as downtown Richmond events. * **Timing:** Most farm harvest activities run on weekends from late September through the end of October. Check farm social media or websites prior to visiting for ticket requirements and weather conditions.

Q: Are there seasonal summer activities offered at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer scheduled or organized seasonal summer activities.** As an extended-stay, budget-friendly hotel, the property focuses on self-catering amenities rather than resort-style programming. For warm-weather use, the property does feature an **outdoor picnic area and barbecue grills**. If you are looking for summer activities nearby, the hotel is located close to several local attractions: * **Short Pump Town Center:** An open-air shopping mall with summer dining, retail, and outdoor gathering spaces. * **Deep Run Park & Recreation Center:** Offers trails, playgrounds, ponds, and open green space. * **Lewis Ginter Botanical Garden & Maymont:** Popular Richmond attractions with outdoor summer gardens, historic grounds, and events. * **Kings Dominion:** A major amusement and seasonal water park located roughly 25 miles north.

Q: Are there special rates for holiday weekends at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not have a permanent, standing discount specifically for holiday weekends.** In fact, room rates on popular holiday weekends (such as Memorial Day, Labor Day, or Thanksgiving) often experience higher standard pricing due to increased demand. However, there are several ways you can obtain special rates or discounts over a holiday weekend at this property: 1. **Chain-Wide Holiday Promotions:** Extended Stay America frequently runs seasonal promo sales around major holidays (such as Memorial Day sales, Labor Day promotions, or winter holiday flash sales) that provide promo codes for percentage-off bookings at participating locations. Check the **Special Offers** page on ExtendedStayAmerica.com before booking. 2. **Weekly & Extended Stay Rates:** If your holiday weekend trip extends to 7 or more consecutive nights, the hotel automatically applies a lower tiered weekly rate. 3. **Affiliation Discounts:** Standard special rates are available year-round (including holidays, subject to room availability) for: * **AAA / CAA Members** * **Seniors (55+) / AARP** * **Military & Government personnel** 4. **Extended Perks Rewards:** Members of the free *Extended Perks* program receive member-only rates, seasonal coupon codes, and an instant discount on upcoming bookings. 5. **Advance Purchase Rates:** Booking a non-refundable stay well ahead of the holiday weekend can often unlock an advance-purchase discount off the best available rate. To check the exact rates and applicable promotional codes for your specific holiday dates, visit **ExtendedStayAmerica.com** or call the hotel directly at **(804) 747-8898**.

Q: Are there special spring break activities at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer special spring break activities or scheduled entertainment. Extended Stay America is a budget/extended-stay lodging chain geared toward self-sufficient travelers, business guests, and temporary relocations. Its amenities are basic and functional—such as in-suite kitchens, a fitness center, outdoor barbecue/picnic areas, free Wi-Fi, and laundry facilities—rather than the organized programs, events, or resort-style activities found at vacation destinations. For activities during spring break, guests typically explore nearby attractions in the Glen Allen and Greater Richmond area, such as: * **Short Pump Town Center** (open-air shopping, dining, and entertainment) * **Bowlero West End** (bowling and arcade games) * **Lewis Ginter Botanical Garden** * **Maymont Park & Nature Center** * Downtown Richmond museums and outdoor recreation along the James River

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump decorate for the holidays?

A: Extended Stay America – Richmond – Glen Allen – Short Pump does **not** feature any major or advertised holiday displays. Because Extended Stay America is an economy/midscale extended-stay brand, holiday decor is not a standardized or signature amenity across its properties. At this specific location, any seasonal decorations are limited to **modest, incidental touches** placed in the front-desk/lobby area (such as a small countertop tree, garland, or a seasonal display) at the discretion of the local general manager and staff. Individual guest suites are not decorated. If you are looking for festive holiday decor nearby: * **The nearby shopping corridor:** The **Short Pump Town Center** outdoor mall (just a few minutes away) puts up extensive holiday light displays, a massive decorated Christmas tree, and seasonal walkthrough attractions. * **Full-service Richmond hotels:** If you want an elaborate hotel holiday experience in the area, full-service properties such as **The Jefferson Hotel** in downtown Richmond go all out with famous grand holiday displays, towering trees, and gingerbread exhibits. If you are planning an extended stay over the holidays and want to confirm what their lobby setup looks like for the current season, you can reach the front desk directly at **(804) 747-5253**.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer special Christmas packages?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not offer resort-style or festive **Christmas vacation packages** (such as holiday dinner bundles, Christmas decor in rooms, or seasonal event tickets). Because it operates as an extended-stay, budget-friendly suite hotel, offerings around the holidays typically align with standard brand-wide promotional pricing rather than experiential holiday packages: * **Holiday Promotional Rates:** Extended Stay America frequently runs seasonal, brand-wide discount promotions around November and December (such as their winter/holiday sales using promo codes for percentage-off room rates). * **Extended-Stay Discounts:** If you are visiting family for the holidays, weekly (7+ nights) and monthly stays receive automatic tier discounts. * **Standard Inclusions:** Stays during Christmas will include the property's standard amenities—such as suites with fully equipped kitchens, free Wi-Fi, on-site laundry, and pet-friendly options. If you are looking to book for the Christmas season, check the **Special Offers** or **Deals** section directly on the [Extended Stay America website](https://www.extendedstayamerica.com) closer to the holidays to apply any active winter promo codes, or call the front desk directly at **+1 (804) 747-5253**.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer summer packages?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not offer resort-style vacation packages (such as bundled local attraction tickets, dining credits, or curated experience itineraries). However, during the summer months, guests can take advantage of seasonal promotions and length-of-stay discounts: * **Seasonal Summer Discounts & Flash Sales:** Extended Stay America regularly runs brand-wide summer promotional sales (e.g., Summer Flash Sales) that offer discounted nightly and weekly rates when booking online with promotional codes. * **Length-of-Stay Discounts:** The hotel automatically tiers its pricing based on duration—booking stays of 7+ nights, 30+ nights, or longer yields progressively higher percentage discounts. * **Summer Amenities:** During the summer, guests at this specific location can access the property's seasonal outdoor pool, outdoor barbecue/picnic area, and in-suite kitchens. To check for any active summer promo codes or member deals, visit the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com) or book directly using an **Extended Perks** account.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer Valentine’s Day packages?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer Valentine’s Day packages. As an economy, extended-stay brand, Extended Stay America is designed for practical, self-sufficient lodging (featuring amenities like in-suite kitchens, guest laundry, and weekly/monthly rates). They do not offer romance packages, champagne/flower services, or on-site dining deals. If you are looking for Valentine’s Day or romantic getaway packages in that area, consider full-service or boutique hotels nearby, such as: * **The Jefferson Hotel** (Downtown Richmond) – Known for luxury romance packages. * **Aloft Richmond West Shore** or **Hilton Richmond Hotel & Spa/Short Pump** – Located near Short Pump Town Center and frequently offer romance/spa getaway options.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer winter activities?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer winter activities. It is a standard, budget/extended-stay suburban hotel primarily designed for short- and long-term lodging rather than resort-style recreation. Its on-site amenities are limited to basic features like suites with kitchens, a fitness room, guest laundry facilities, and free Wi-Fi. However, because the property is located in Glen Allen near Richmond, guests can access off-site seasonal activities in the surrounding area, such as shopping and dining at the nearby Short Pump Town Center, or visiting seasonal attractions around Greater Richmond.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer kids programming, a kids' club, or organized activities during school breaks. As a budget-oriented, extended-stay hotel, its amenities are geared toward self-catering and independent travel (such as in-room fully equipped kitchens, complimentary grab-and-go breakfast, guest laundry facilities, free Wi-Fi, and a fitness center) rather than resort-style entertainment or supervised children's activities.

Q: How far in advance should I book for spring break at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: For **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the recommended booking window depends on your stay type, but generally booking **3 to 6 weeks in advance** is the sweet spot. Here is a breakdown to help you decide: ### 1. General Recommended Windows * **Standard Vacation / Short Stay (a few nights):** * **Book 3–6 weeks in advance (early to mid-February for a March/April break).** This suburb of Richmond (Short Pump/Glen Allen) is not a massive spring break party destination like coastal Florida, so rooms rarely sell out months in advance. However, spring break coincides with youth sports tournaments, college campus visits (e.g., University of Richmond, VCU), and shopping traffic around Short Pump Town Center. * **Extended Stays (7+ nights):** * **Book 6–8 weeks in advance.** Extended-stay properties cater heavily to traveling professionals, contractors, and relocated families. Booking earlier secures specific room configurations (such as full kitchens with two double/queen beds rather than a single bed) and unlocks better weekly/monthly discounts. --- ### 2. Things to Keep in Mind * **Take Advantage of Flexible Cancellation:** Standard rates at Extended Stay America typically allow free cancellation until 6:00 PM on the day of arrival. Because of this, there is little downside to locking in a flexible rate **1 to 2 months early** and re-checking closer to your date to see if prices have dropped. * **Watch Out for "Advance Purchase" Rates:** If you choose a non-refundable Advance Purchase discount, you generally must book at least 7 days out, but you lose flexibility if your travel dates change. * **Minimum Check-in Age:** Note that the minimum check-in age for this specific location is **21** (relevant if booking for college-age spring break travel).

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump busy during Thanksgiving?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** sees a moderate to steady level of business during Thanksgiving week, characterized by two distinct dynamics: * **The Hotel Itself:** Extended-stay properties cater primarily to long-term guests, temporary corporate transferees, and people needing weekly housing. During Thanksgiving week, regular business travel largely halts, but demand shifts to **leisure travelers visiting family** in the Richmond/Henrico suburbs who want pet-friendly lodging or extra space and kitchenettes. Because of this family-visit surge, standard rooms can sell out or see higher occupancy closer to Thanksgiving Day and the weekend. * **The Surrounding Area (Very Busy):** While the hotel interior may not feel overwhelmingly crowded, the **surrounding neighborhood is extremely busy**. The hotel is located right off West Broad Street near **Short Pump Town Center**—one of the largest shopping hubs in central Virginia. Beginning Thanksgiving evening and peaking on **Black Friday and through the weekend**, the retail traffic, restaurants, and main access roads (Broad St, I-64, and adjacent shopping plazas) experience heavy congestion. **Tips if you plan to stay:** * **Book early:** Even if extended-stay rates do not spike as dramatically as luxury hotels, availability tightens as visiting families book remaining rooms. * **Expect road traffic:** Allow extra travel time if you need to drive around the Short Pump retail corridors between Thursday and Sunday.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump crowded during school holidays?

A: **Generally, no.** Extended Stay America – Richmond – Glen Allen – Short Pump does not typically experience the heavy, chaotic crowds seen at traditional vacation resorts or major downtown leisure hotels during school holidays. ### Typical Atmosphere & Occupancy Patterns * **Guest Demographics:** As an extended-stay property, its guest base mainly consists of corporate travelers, relocating individuals, traveling healthcare/contract workers, and long-term temporary residents. During school holidays, business-related travel often slows down, balancing out any uptick in family visits. * **Property Layout:** Because extended-stay hotels lack crowded leisure amenities like water parks, large dining halls, or expansive lobby lounges, common spaces rarely feel congested even when the building has high occupancy. ### When You Might Notice More Activity * **Summer Months:** Glen Allen is a reasonable driving distance from family destinations like **Kings Dominion** (about 25 miles north) and youth sports tournament venues in Henrico County. During the summer school break, you may notice higher room occupancy, fuller parking lots, and more families with children booking suites for the kitchenettes. * **Local Surrounding Traffic:** Even if the hotel itself feels relatively calm, the surrounding **Short Pump / West Broad Street corridor** (especially near Short Pump Town Center) gets heavily congested with shoppers and diners during holiday weekends, spring break, and the November–December holiday season. **Tip:** If you are planning to stay during peak summer weeks or major holiday weekends (Thanksgiving, Christmas), booking a few weeks in advance is recommended to ensure room availability, but you should not expect packed lobbies or overwhelming crowds inside the hotel.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump good for families during summer vacation?

A: Whether **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is a good choice for your family depends largely on what type of vacation experience you are looking for. It is best suited as a **practical, budget-friendly base**, but it may fall short if you are hoping for a resort-style or traditional summer vacation hotel. --- ### **The Pros for Families** 1. **In-Room Kitchens:** Every room comes with a full-size refrigerator, stovetop, microwave, and prep space. For a family on vacation, being able to prepare simple meals, keep drinks cold, and store snacks significantly reduces dining costs. 2. **Convenient, Safe Location:** The hotel is located in the Innsbrook/Short Pump area of Glen Allen. It is minutes from **Short Pump Town Center** (an outdoor shopping mall with family dining, open-air walking, and entertainment) and offers easy highway access to: * Downtown Richmond / Science Museum of Virginia / Maymont (about 15–20 minutes) * Kings Dominion amusement park (about 25–30 minutes north) 3. **Budget & Laundry:** Rates are generally lower than nearby full-service or upper-midscale hotels, and there are on-site guest laundry facilities—helpful for managing children’s clothes during summer trips. 4. **Pet-Friendly:** If your family vacation includes a dog or cat, the property accommodates pets (for a fee). --- ### **The Cons for Summer Vacation** 1. **Very Minimal Breakfast:** While the hotel advertises free breakfast, Extended Stay America typically provides a basic **grab-and-go** setup (coffee, pre-packaged granola bars, or packaged muffins). Families expecting hot eggs, waffles, or fresh fruit will need to buy groceries or eat out. 2. **Limited Housekeeping:** Extended-stay hotels typically provide housekeeping only weekly or upon specific request, rather than daily turn-down service. 3. **No Central Resort/Play Atmosphere:** This property is primarily geared toward corporate travelers, long-term contractors, and people relocating. *Note: While some older directories mention a pool, most booking channels and recent guest logs confirm there is no reliable or open pool facility on-site.* If an active swimming pool is a highlight of your children’s summer break, this is a major drawback. 4. **Mixed Overall Ratings:** Guest review averages generally hover between 6.0 and 7.0 out of 10. Common complaints at this chain include dated decor, lingering odors, and thin walls. --- ### **The Verdict** * **Book it if:** You need an affordable, clean place to sleep and cook quick meals while you spend most of your day out exploring Richmond or visiting Kings Dominion. * **Look elsewhere if:** You want a typical summer vacation vibe with a guaranteed, kid-friendly swimming pool, a full hot breakfast buffet, and daily hotel service. **Family-Friendly Alternatives Nearby (Short Pump/Innsbrook area):** If you want similar suite-style spaces but with stronger vacation amenities, consider **Home2 Suites by Hilton Short Pump**, **Homewood Suites by Hilton Richmond-West End/Innsbrook**, or **Hyatt Place Richmond/Innsbrook**. They tend to offer fuller breakfasts, pools, and higher family-satisfaction ratings.

Q: Is September less crowded than summer at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, September is generally less crowded than summer** at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump, though the type of crowding shifts. Here is how the two periods compare: * **Summer (June – August):** This is the busiest overall period for the property. Summer brings a convergence of leisure travelers visiting the Richmond/Short Pump area, families on road trips along I-64, sports tournaments, and people relocating or interning for the summer. Shared amenities—such as the parking lot, guest laundry facilities, grab-and-go breakfast area, and the seasonal outdoor pool—tend to see the highest foot traffic. * **September:** Once the school year begins and summer vacations conclude, leisure travel and family stays drop off substantially. The pool closes for the season, which also thins out common-area congestion. * **The Caveat (Midweek vs. Weekend):** Because this hotel is near the Innsbrook Corporate Center and Short Pump commercial hubs, September sees steady **business and contractor travel**. Tuesday and Wednesday nights can still see high room occupancy from corporate guests, but **weekends are noticeably quieter and less crowded** compared to summer weekends. If you are looking for a quieter stay with easier parking and less activity in common areas, September is consistently a calmer choice than the peak summer months.

Q: Is winter a good time to stay at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, winter can be a very good time to stay at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, particularly if your focus is on affordability, convenience, and location. Because it is a budget-focused, extended-stay property rather than a resort, seasonal appeal depends mainly on pricing and area activities rather than outdoor amenities. Here is what makes winter a solid choice, along with a few things to keep in mind: ### The Pros of Staying in Winter * **Lower Rates & Good Value:** Like most Richmond-area accommodations, hotel rates tend to drop during late fall and winter (outside the peak holiday shopping rushes). If you are relocating, working a contract in Innsbrook, or visiting family, extended-stay weekly/monthly rates offer great value. * **Prime Location for Cold-Weather Shopping & Dining:** The hotel is located right by **Short Pump Town Center** and West Broad Street. Even in chilly weather, you are minutes away from hundreds of heated indoor shops, restaurants, coffee shops, grocery stores (like Trader Joe's and Wegmans), and entertainment options. * **Holiday Lights & Attractions:** During December and January, the Richmond area hosts popular winter attractions nearby, such as the famous **Dominion Energy GardenFest of Lights** at Lewis Ginter Botanical Garden (roughly a 15-minute drive away). * **In-Room Kitchens:** When winter weather makes going out less appealing, having a full in-room kitchen (stovetop, full refrigerator, and microwave) makes staying in and cooking hot meals very convenient. ### Things to Keep in Mind * **Basic Amenities:** This is a mid-scale, self-service style property. It does not offer indoor luxury perks like an indoor heated pool or a hot tub. Amenities are limited to an on-site gym, laundry facilities, and grab-and-go morning options. * **Outdoor Facilities Are Unusable:** The property has an outdoor picnic and BBQ area, which won’t be very appealing during cold or rainy winter months. * **Winter Weather & Driving:** Richmond winters are generally mild (highs typically in the 40s to low 50s °F), but occasional ice or snow storms can hit central Virginia between January and February, which may cause regional traffic delays along the I-64 corridor. ### Bottom Line If you are looking for an affordable, practical home base for business, extended work assignments, shopping trips, or visiting family in the Henrico/Richmond area, **winter is a great time to take advantage of lower room rates and fewer crowds**. However, if you are looking for a winter vacation escape with resort amenities (like an indoor heated pool or on-site restaurant), you may prefer a full-service hotel nearby.

Q: What activities, programming, and special offers does Extended Stay America - Richmond - Glen Allen - Short Pump provide during spring break season?

A: Because **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** operates as a self-catering, extended-stay hotel rather than a resort, it does not host organized activities, entertainment, or seasonal event programming (such as kids' clubs or pool parties) during spring break. The hotel’s amenities, seasonal rates, and nearby attractions typically relevant to spring break travelers include: --- ### **1. On-Site Activities & Amenities** While there is no scheduled programming, guests have access to self-directed amenities on the property: * **Outdoor Picnic & BBQ Area:** Outdoor seating and barbecue grills for cooking and gathering. * **Seasonal Outdoor Pool:** A pool area (typically opened toward late spring/early summer, depending on weather). * **Fitness Center:** Basic on-site cardio and workout equipment. * **In-Room Kitchens:** Every suite includes a fully equipped kitchen (stovetop, full-size refrigerator, microwave, and prep space) for making meals. * **Free Grab-and-Go Breakfast & Wi-Fi:** Morning coffee, breakfast bars, and standard internet access. * **Pet-Friendly Accommodations:** Pet-friendly rooms are available for an added fee. --- ### **2. Special Offers & Discounts** The hotel participates in brand-wide Extended Stay America promotions rather than property-specific spring break events: * **Seasonal Spring Flash Sales:** Extended Stay America frequently runs spring discount sales (often offering up to 20%–40% off depending on the length of stay). * **"Stay Longer, Save More" Tiered Rates:** Extended rates kick in for stays of 7+ or 30+ nights, which can provide significant discounts for longer trips. * **Extended Perks Rewards Program:** Free to join; provides instant booking discounts (usually 10% off sign-up), exclusive member rates, and partner discounts for local car rentals and attractions. * **Standard Affinity Discounts:** Lower nightly rates are available for AAA/CAA members, seniors (55+), and military/government personnel. * **Kids Stay Free:** Children under 17 stay free when sharing a suite with a parent/guardian. --- ### **3. Area Activities for Spring Break** Guests staying at this Glen Allen location typically use it as a budget-friendly home base for regional spring activities: * **Short Pump Town Center:** Minutes away for outdoor open-air shopping, dining, and family entertainment. * **Lewis Ginter Botanical Garden:** Located a short drive away, featuring early-spring outdoor blooms and seasonal exhibits. * **Kings Dominion:** Amusement park located about 25–30 minutes north, which typically opens for the season on weekends around late March/April for spring break crowds. * **Maymont & James River Parks:** Historic estate gardens, farm animals, and river trails located in nearby Richmond.

Q: What are the peak seasons at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The peak seasons for **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** closely follow the general travel, business, and tourism patterns of the greater Richmond/Henrico County area: * **Spring (March to May):** This is generally the primary peak season in the area. Pleasant weather brings an influx of travelers for local festivals, sports tournaments, and visits to nearby destinations like Maymont and the Lewis Ginter Botanical Garden. Spring is also a heavy period for corporate travel to nearby business parks (such as Innsbrook). * **Summer (June to August):** Summer sees high leisure demand from families, regional road-trippers visiting Short Pump's shopping districts, and seasonal workers/contractors requiring multi-week extended-stay accommodations. * **Early Autumn (September to October):** Fall foliage, college events, and a resurgence in corporate and government travel create a secondary peak through October. **Off-Peak / Low Season:** * **Late Fall through Winter (November to February):** Tourism slows down significantly across the Glen Allen area, resulting in lower occupancy rates and cheaper nightly prices.

Q: What children's activities and programs does Extended Stay America - Richmond - Glen Allen - Short Pump offer during the Christmas holiday period?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does **not** offer organized children’s activities, kids' clubs, or special holiday programs during Christmas. As a budget, extended-stay hotel, its services are focused on self-catering and essential lodging amenities. The property's family-friendly features are limited to: * Suites with fully equipped kitchens (full-size refrigerator, stovetop, microwave) * Sleeper sofas in larger suites * Flat-screen TVs with cable and complimentary Wi-Fi * "Kids stay free" policy for children under 17 staying with an adult * Outdoor picnic and barbecue areas Families visiting during the Christmas season typically look to nearby attractions in the Glen Allen and Greater Richmond area for holiday activities, such as: * **Short Pump Town Center** (just a few minutes away), which usually hosts Santa visits, holiday light displays, and special shopping-center events. * **Lewis Ginter Botanical Garden** (approx. 10–15 minutes away), home to the annual *Dominion Energy GardenFest of Lights*, a popular regional holiday event for children and families. * **The Rink at West Broad Village**, an outdoor seasonal ice skating venue located nearby in Short Pump.

Q: What events does Extended Stay America - Richmond - Glen Allen - Short Pump host for New Year’s Eve?

A: **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** does not host public New Year’s Eve events, parties, or celebrations. As an extended-stay, budget-oriented lodging facility, the property focuses on residential-style accommodations—offering studio suites with fully equipped kitchens, on-site laundry, and basic amenities—and does not have event halls, banquet facilities, restaurants, or entertainment spaces on-site. If you are staying there over New Year’s Eve and looking for local festivities, there are venues nearby in the Short Pump and Greater Richmond areas that regularly host celebrations, such as: * **Hotel galas and ballrooms nearby** (e.g., the *Hilton Richmond Hotel & Spa/Short Pump*, which frequently hosts annual New Year’s Eve galas with live bands, DJs, and champagne toasts). * **Short Pump Town Center & Broad Street restaurants/bars**, which often feature special holiday menus and countdown parties. * **Downtown Richmond / Carytown**, offering larger nightlife events, concerts, and dining options about a 15–20 minute drive away.

Q: What is the difference between early and late summer at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the hotel’s standard amenities and services—such as fully equipped kitchens, free Wi-Fi, on-site guest laundry, grab-and-go breakfast, and pet-friendly room options—remain consistent year-round. However, the experience of staying there varies between **early summer (June to early July)** and **late summer (August to mid-September)** due to regional weather, booking demand, and local area activity: --- ### 1. Weather and Climate * **Early Summer (June):** * Average daily highs are generally in the mid-to-upper 80s°F with moderate humidity. * Evenings tend to be more comfortable for using the property’s outdoor picnic and barbecue grill areas. * **Late Summer (August – early September):** * Peak heat and humidity for the Richmond area typically peak in late July and August, with temperatures frequently reaching into the 90s°F along with higher dew points and sporadic late-afternoon thunderstorms. --- ### 2. Rates and Room Availability * **Early Summer:** * Early summer sees an influx of leisure travelers kicking off summer vacations, regional sports tournaments, and summer internship/corporate relocations in the Innsbrook and Richmond corporate corridors. Weekend rates can be slightly higher and booking further in advance is recommended. * **Late Summer:** * By mid-to-late August, travel trends shift. Demand spikes temporarily around university move-in periods (e.g., nearby Virginia Commonwealth University and University of Richmond students/families needing temporary lodging). * Toward late August and early September (post–Labor Day), casual family vacation demand tapers off, leading to more room availability and stabilized extended-stay rates tailored toward business and contract workers. --- ### 3. Local Crowds and Traffic * **Early Summer:** * Nearby outdoor attractions such as Maymont, Lewis Ginter Botanical Garden, and James River parks see heavy weekend foot traffic. * **Late Summer:** * The surrounding Short Pump retail corridor (particularly around **Short Pump Town Center** on West Broad Street) becomes noticeably busier during August due to back-to-school shopping and college move-ins.

Q: Are there boating or sailing experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no boating or sailing experiences available at **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**. It is a suburban, budget extended-stay hotel located inland near commercial centers, highways, and shopping plazas (near Short Pump Town Center) rather than on a navigable body of water. Its amenities are geared toward longer hotel stays—such as in-room kitchens, free Wi-Fi, laundry facilities, and a fitness room. If you are looking for water activities while staying in the area, you would need to travel to regional outdoor destinations, such as: * **The James River** (in downtown Richmond and surrounding parks) for kayaking, canoeing, rafting, or paddleboarding. * **Lake Anna** (about 45–50 minutes northwest) for motorized boat rentals, sailing, and marinas. * **Swift Creek Reservoir** or local county parks for flatwater kayaking and canoeing.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer cooking classes, culinary workshops, or organized culinary experiences. It is a budget-friendly, extended-stay hotel. While each suite is equipped with a **full private kitchen** (stovetop, microwave, full-sized refrigerator, and cookware/utensils) and the property provides outdoor BBQ facilities for guests to cook their own meals, there are no on-site chefs, restaurants, or culinary programs. If you are looking for cooking classes during your stay, you would need to look into independent culinary schools and studios in the greater Richmond area (such as *Mise En Place* downtown or occasional cooking workshops held at nearby specialty kitchen/retail stores).

Q: Are there cultural workshops or local art experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no cultural workshops, art classes, or local art experiences offered on-site at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. The property is a budget-friendly, extended-stay hotel focused on self-catering amenities, such as in-room kitchens, free Wi-Fi, laundry facilities, a fitness room, and outdoor barbecue areas. It does not provide organized guest programming, cultural events, or craft workshops. ### Nearby Cultural & Art Experiences If you are looking for workshops, exhibitions, or creative activities nearby, there are several options in the immediate area and greater Richmond: * **The Cultural Arts Center at Glen Allen (CACGA):** Located just about 10–15 minutes east in historic Glen Allen, this center offers community art workshops, classes (ceramics, painting, fiber arts), galleries, and live performances. * **Short Pump / West End Art Studios:** Nearby retail and commercial centers in Short Pump frequently host independent "paint and sip" studios, pottery painting (such as All Fired Up), and craft workshops. * **Virginia Museum of Fine Arts (VMFA):** Located roughly 12–14 miles away in Richmond's Museum District, the VMFA has extensive permanent collections (free admission), special exhibitions, art talks, and adult studio classes. * **Visual Arts Center of Richmond (VisArts):** Also in central Richmond, this community arts center offers a wide range of short-term craft and fine arts workshops for visitors.

Q: Are there daily scheduled activities or programming at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no daily scheduled activities or organized programming at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump. Extended Stay America properties operate as mid-scale, extended-stay lodging designed primarily for independent living. Instead of organized resort- or hotel-style events (such as social hours, fitness classes, or kids' programming), they offer self-service amenities, which include: * A 24-hour fitness room * Outdoor barbecue grills and picnic areas * In-room fully equipped kitchens * On-site guest laundry facilities * Grab-and-go breakfast

Q: Are there eco-tourism or nature excursions at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, the hotel does not offer eco-tourism programs, guided nature excursions, or outdoor adventure activities.** Extended Stay America – Richmond – Glen Allen – Short Pump is a budget/midscale extended-stay hotel focused on self-catering accommodations (featuring in-room kitchens, laundry facilities, and free Wi-Fi), rather than resort-style services or activity concierge desks. However, if you are looking to explore nature on your own, several notable parks and outdoor destinations are within driving distance: * **Lewis Ginter Botanical Garden** (~15–20 minutes away): Known for extensive themed gardens, walking trails, and plant conservatories. * **Deep Run Park & Recreation Center** (~10–12 minutes away): Features woodland hiking trails, ponds, and wildlife viewing. * **Maymont** (~20–25 minutes away): A 100-acre historic estate that includes walking paths, Japanese gardens, native Virginia wildlife habitats, and a nature center. * **James River Park System** (~20–25 minutes away): Offers extensive nature and eco-recreation options, including riverfront hiking, kayaking, bird-watching, and mountain biking.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have exclusive partnerships or bundled package deals with local attractions. As a budget, extended-stay brand, this property focuses primarily on practical lodging amenities—such as in-suite kitchens, free Wi-Fi, on-site laundry, and weekly/monthly rates—rather than concierge services or attraction ticket partnerships. However, you can take advantage of a few related options: * **Brand-Wide Discounts:** Extended Stay America’s loyalty program (*Extended Perks*) partners with various national retail, rental car, and restaurant chains to offer member coupons and savings. * **Nearby Attractions:** The hotel is located close to several popular spots in the Richmond area—including **Short Pump Town Center**, the **Virginia Museum of Fine Arts (VMFA)**, **Lewis Ginter Botanical Garden**, and **Maymont**. Note that some local attractions (such as the VMFA's general collection and the grounds at Maymont) already offer free general admission to the public.

Q: Are there food tours arranged through Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer or arrange food tours. It operates as a self-service, budget-to-midscale extended-stay hotel focused on practical amenities such as in-room kitchens, free grab-and-go breakfast, self-service laundry, and free Wi-Fi. The property does not have a concierge, tour desk, or organized guest activities. If you are interested in food tours in the greater Richmond area, you will need to book them independently through local third-party providers (such as *Real Richmond Food Tours* or *Discover Richmond Tours*), which typically operate in downtown Richmond and historic neighborhoods like Church Hill, Carytown, and the Fan.

Q: Are there group team-building activities at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no on-site group team-building activities, programs, or event facilities** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. This property is a budget, extended-stay hotel focused on self-catering and practical accommodations. Its on-site amenities are limited to essentials such as guest laundry, a small fitness center, free Wi-Fi, and outdoor barbecue grills; it does not have conference/event spaces, coordinated corporate retreats, or recreational staff. ### Nearby Options for Team Building If your group is staying at this hotel, several off-site team-building venues and activities are located just a short drive away in the Glen Allen/Short Pump area: * **Escape Rooms:** Nearby escape room venues in the Short Pump/West End area (e.g., Breakout Games, Gnome & Raven) provide popular corporate problem-solving challenges. * **Bowling & Arcades:** Venues like Bowl America or nearby entertainment centers in the Short Pump area. * **Shopping, Dining, & Socials:** **Short Pump Town Center** is minutes away and offers group-friendly dining and gathering spaces. * **Outdoor & Parks:** Local parks such as **Deep Run Park** or **Crump Park** feature walking trails and open pavilions suitable for self-organized team exercises and picnics.

Q: Are there interactive or educational programs at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer any interactive or educational programs. It operates as a budget-friendly, self-service extended-stay hotel aimed primarily at long-term guests, business travelers, and families. Its amenities are limited to essentials such as in-suite kitchens, free Wi-Fi, laundry facilities, a fitness center, and outdoor barbecue/picnic areas. If you are looking for interactive or educational activities nearby, the greater Richmond/Glen Allen area offers several options: * **Meadow Farm Museum at Crump Park** (Glen Allen) – Living history exhibits and hands-on farm programs. * **Science Museum of Virginia** (Richmond) – Interactive science exhibits and planetarium shows. * **Children's Museum of Richmond** – Hands-on learning and play spaces for kids. * **Lewis Ginter Botanical Garden** – Educational plant displays, youth activities, and workshops.

Q: Are there proposal or anniversary packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer proposal or anniversary packages.** As a budget-oriented, extended-stay brand, the hotel focuses on functional, self-catering accommodations—such as suites with full kitchens, on-site laundry, and basic amenities—geared toward business travelers, relocations, and long-term stays. It does not provide specialty hospitality packages, concierge services, or romantic add-ons (like champagne, floral arrangements, or celebratory dining credits). ### Alternatives to Consider * **Planning Your Own Setup:** You can book a suite and coordinate decorations or special touches yourself (or hire an outside local decorator/delivery service in the Glen Allen/Richmond area). * **Hotels with Romantic Packages Nearby:** If you are seeking specialized anniversary or proposal packages, full-service boutique or luxury hotels in the greater Richmond area—such as **The Jefferson Hotel** downtown or nearby upscale properties like **Hilton Richmond Hotel & Spa/Short Pump**—frequently offer dedicated romance, champagne, and celebration packages.

Q: Are there romantic experience packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer romantic experience packages. The hotel is an economy, extended-stay property designed primarily for long-term travelers, business trips, and relocations. Its offerings focus on practical essentials—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry facilities, and grab-and-go breakfast—rather than luxury or couples’ hospitality services like champagne, flowers, or romance packages. If you are planning a romantic getaway in the Richmond / Glen Allen area, you may want to look into full-service or boutique hotels nearby that offer romance or weekend getaway packages, such as: * **The Jefferson Hotel** (historic luxury hotel in downtown Richmond known for romance and celebration packages) * **Hilton Richmond Hotel & Spa / Short Pump** (located close by, offering on-site dining and full spa services) * **Quirk Hotel Richmond** (a boutique hotel with rooftop dining and curated packages)

Q: Are there seasonal or holiday events at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not host seasonal or holiday events.** As a budget-friendly, extended-stay hotel, it is designed for long- and short-term independent living (featuring in-room kitchens, grab-and-go breakfast, and self-service amenities) and lacks event spaces, banquet halls, or guest programming. However, the hotel is located near several popular seasonal attractions and community holiday events in the Glen Allen and greater Richmond area: * **Short Pump Town Center (approx. 5 minutes away):** Features extensive holiday lights, photos with Santa, Black Friday shopping, and occasional outdoor seasonal festivals. * **Lewis Ginter Botanical Garden (approx. 15 minutes away):** Hosts the annual *Dominion Energy GardenFest of Lights*, one of Virginia’s top holiday walk-through light shows running from late November through early January. * **Downtown Richmond & The Fan (approx. 15–20 minutes away):** Offers the annual Richmond Christmas Parade, Richmond Ballet's *The Nutcracker*, and famous "Tacky Light Tours" throughout surrounding neighborhoods in December.

Q: Are there sunrise or sunset experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no dedicated sunrise or sunset experiences or scenic viewing venues at this hotel.** Extended Stay America Suites – Richmond – Glen Allen – Short Pump is a standard budget, extended-stay hotel located in a suburban commercial/office-park setting (on Park Place Court off W. Broad Street/I-64). It lacks features like rooftop bars, elevated observation decks, or natural scenic vistas. ### Local Alternatives for Sunrises or Sunsets If you are staying at this property and looking for good sunrise or sunset spots, you will need to travel a short drive into the surrounding Henrico/Richmond area: * **Short Pump Park / Deep Run Park (10–15 minutes away):** Nearby county parks featuring open fields, walking trails, and ponds where you can take in the evening or morning sky. * **Libbie Hill Park (Downtown Richmond, ~25 minutes away):** One of the most famous sunset overlooks in the region, offering sweeping, elevated panoramic views of the James River and city skyline. * **The James River / Belle Isle / T. Tyler Potterfield Memorial Bridge (Downtown Richmond, ~20–25 minutes away):** Excellent vantage points right over the water for both morning light and evening colors.

Q: Are there teen-focused experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no teen-focused experiences or dedicated youth activities** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. This property operates as a basic extended-stay hotel geared primarily toward long-term business travelers, relocating individuals, and families looking for self-sufficient accommodations. Its on-site amenities are strictly functional, typically limited to: * Suites with in-room kitchens * Free Wi-Fi * A small fitness center * On-site guest laundry facilities * Outdoor BBQ/picnic areas ### Activities for Teens Nearby While the hotel does not offer activities on-site, it is located within a few minutes' drive of popular entertainment options in the Short Pump area that teens may enjoy: * **Short Pump Town Center:** An open-air shopping mall with teen-friendly retail stores, dining, and community gathering spots. * **Dave & Buster’s:** Located at Short Pump Town Center, offering an arcade and games. * **Movie Theaters:** Regal Short Pump & IMAX is nearby for current film releases. * **Parks & Recreation:** Nearby spots like Deep Run Park offer walking trails, open sports fields, and fishing ponds.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no VIP, concierge lounge, or exclusive-access experiences at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. This property operates as a midscale, extended-stay, self-service hotel. Its amenities and services are standard across all guests: * **Rooms & Accommodations:** Studio and multi-bed suites equipped with fully functional kitchens (refrigerator, stovetop, microwave) and work desks. * **Shared Amenities:** Free grab-and-go breakfast, on-site coin/card laundry, a fitness center, BBQ/picnic areas, and free self-parking. * **Loyalty Perks:** The only "exclusive" benefits available come through the brand’s loyalty program (**Extended Stay America Extended Perks**), which provides standard members-only rates, local retail discounts, and early booking perks, rather than on-property VIP lounges or concierge experiences. If you are looking for properties in the Glen Allen / Short Pump area offering dedicated executive floors, club lounges, or concierge services, upscale full-service hotels nearby—such as the **Hilton Richmond Hotel & Spa/Short Pump** or the **Richmond Marriott West**—are typically better suited for VIP experiences.

Q: Are there water sports available on-site at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no water sports available on-site at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. The property is a suburban extended-stay hotel located inland near commercial centers, without direct access to a lake, river, or ocean, and it does not offer water sport facilities or equipment rentals.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer wellness retreats or themed weekends. This property is a budget extended-stay hotel designed primarily for long-term travelers, relocations, and business guests. Its amenities are basic and self-service, typically limited to in-room kitchens, a fitness room, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. It does not have event staff, spa facilities, or programming for curated retreats or themed weekend getaways. If you are looking for organized wellness retreats or themed weekends in Virginia, consider boutique wellness resorts, bed-and-breakfasts, or dedicated retreat centers in the Richmond region or nearby Blue Ridge/Shenandoah areas.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, you cannot book kayaking or paddleboarding directly through the Extended Stay America - Richmond - Glen Allen - Short Pump. This property is a standard extended-stay suburban hotel located in an office and retail park, and it does not sit on a body of water or offer watersport rentals and outdoor recreation bookings. If you are looking to kayak or stand-up paddleboard in the Richmond area, you will need to book through independent local outfitters operating on the **James River** (such as Riverside Outfitters or RVA Paddlesports) or at regional state parks like **Pocahontas State Park** or **Bear Creek Lake State Park**.

Q: Can I book tickets for local events through Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, you cannot book tickets for local events directly through Extended Stay America - Richmond - Glen Allen - Short Pump.** This property is a budget-friendly, extended-stay hotel that provides self-service amenities such as in-suite kitchens, guest laundry, and basic front desk services. It does **not** have a concierge, tour desk, or event ticketing service. To book tickets for local events in the Glen Allen and Greater Richmond area, you will need to purchase them directly through: * **The venue’s official box office/website** (e.g., Short Pump Town Center events, Innsbrook After Hours, Richmond Raceway, or the Greater Richmond Convention Center). * **Primary/secondary ticket platforms** (such as Ticketmaster, AXS, Eventbrite, or StubHub).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump host family movie nights or events?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not host family movie nights, organized community activities, or special guest events. Like most Extended Stay America properties, it operates as an economy/budget extended-stay hotel focused on self-sufficient accommodations. Its amenities are limited to essentials such as: * In-room fully equipped kitchens (stovetop, microwave, refrigerator) * Cable TV and free Wi-Fi in guest rooms * A fitness center * On-site guest laundry * An outdoor picnic and barbecue grill area If you are looking for family movie nights or entertainment in the immediate area, nearby attractions—such as the movie theaters at **Short Pump Town Center** or seasonal community outdoor movie nights hosted by Henrico County parks—are your best options.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer curated city itineraries?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer curated city itineraries. As a budget-friendly, extended-stay hotel, it operates without concierge services, tour desks, or personalized travel planning. Its services are focused on practical, self-catering necessities—such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry facilities, grab-and-go breakfast, and pet-friendly accommodations. While front desk staff can often answer basic questions about local restaurants or shopping centers nearby (like Short Pump Town Center), guests are responsible for planning their own sightseeing and itineraries.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer hiking excursions?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer hiking excursions. It is a budget-friendly, extended-stay hotel that provides self-catering accommodations—such as in-room kitchens, guest laundry facilities, free Wi-Fi, and grab-and-go breakfast—rather than resort-style activities or organized tour programs. However, if you are looking to hike or walk trails on your own, several parks and nature areas are located within a short drive, including: * **Deep Run Park & Recreation Center** (approx. 5–10 minutes away) – paved multi-use trails, nature paths, and ponds. * **Twin Hickory Park** – paved trails and green space nearby. * **James River Park System** (approx. 20–25 minutes away in Richmond) – scenic hiking trails such as the Buttermilk Trail and North Bank Trail.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer wine tastings?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer wine tastings. It is a budget-friendly extended-stay hotel that focuses on self-catering amenities, such as in-room kitchens, free Wi-Fi, laundry facilities, and a grab-and-go breakfast, rather than food and beverage programming or resort-style hospitality events. However, there are local wine shops, bars, and tasting venues nearby in the Short Pump and Greater Richmond area if you are looking to do a tasting during your stay.

Q: Does the property host retreat-style experiences at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does **not** host retreat-style experiences. This location is a standard budget-to-midscale extended-stay hotel geared toward business travelers, temporary relocations, and long-term guests. Its amenities are limited to basic lodging features—such as studio suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, a small fitness room, and grab-and-go breakfast. It does not have event spaces, conference centers, wellness/spa facilities, or retreat programming. If you need a retreat or conference venue in the Richmond/Glen Allen area, you would be better served looking at nearby full-service conference hotels (such as the Richmond Marriott Short Pump or the Westin Richmond) or dedicated retreat and event venues in Henrico and Goochland counties.

Q: Does the property provide adventure tours at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not provide adventure tours. It is a standard extended-stay budget hotel offering self-catering accommodations, which include amenities such as in-room kitchens, free Wi-Fi, on-site laundry facilities, and a fitness center. It does not offer tour desk services, guided excursions, or adventure activities. Guests seeking local outdoor adventures or guided tours would need to arrange them independently through third-party tour operators in the Richmond area.

Q: Is there a kids club at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no kids club at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. As a standard extended-stay budget/midscale hotel, its amenities are geared toward self-sufficient travelers and longer stays. Key property amenities include: * In-room full kitchens * On-site guest laundry facilities * Free Wi-Fi * Fitness center * Picnic/BBQ area * Pet-friendly rooms Supervised childcare, children's activities, and kids clubs are not offered.

Q: Is there live entertainment at night at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there is no live entertainment at night at Extended Stay America - Richmond - Glen Allen - Short Pump.** This property is a basic extended-stay hotel that focuses on self-service, long- and short-term lodging. Its amenities include in-room kitchens, free Wi-Fi, laundry facilities, and a fitness center, but it does not have an on-site bar, restaurant, lounge, or entertainment venue. If you are looking for nightlife or live music, you will find venues, bars, and restaurants nearby around **Short Pump Town Center**, **West Broad Village**, or throughout the greater Richmond area.

Q: Is there structured programming for different age groups at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there is no structured programming or organized activities for different age groups** at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. This property is a budget extended-stay hotel geared toward independent travelers and long-term stays rather than a resort. Its amenities are limited to: * In-room full kitchens * Free Wi-Fi and grab-and-go breakfast * A 24-hour fitness room * On-site guest laundry facilities * An outdoor picnic/barbecue area It does not offer kids' clubs, youth camps, teen activities, or scheduled entertainment of any kind.

Q: What experiences are unique to this destination at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is a practical, extended-stay hotel designed for convenience and self-sufficiency, featuring fully equipped in-room kitchens, guest laundry, and outdoor picnic/grill areas. Because the hotel itself functions primarily as standard lodging, its primary appeal lies in its immediate access to the unique attractions, dining, and cultural sites of **Glen Allen, Short Pump, and the greater Richmond area**. Key experiences right around this destination include: --- ### 1. Open-Air Shopping & Nightlife at Short Pump Town Center Located just minutes from the hotel, **Short Pump Town Center** is an upscale, open-air lifestyle mall known for its landscaped walking paths, outdoor fireplaces, and water features. Unique entertainment stops here include: * **The Richmond Funny Bone:** A staple comedy club hosting nationally touring stand-up comedians. * **Draftcade:** A retro-style arcade bar featuring dozens of vintage arcade cabinets, pinball machines, and craft beers on tap. * **Cooper’s Hawk Winery & Restaurant:** An upscale dining spot offering indoor wine-tasting rooms paired with modern American cuisine. --- ### 2. Local Living History at Meadow Farm Museum (Crump Park) A short drive northeast in Glen Allen, **Crump Park & Meadow Farm Museum** offers a glimpse into rural 19th-century Virginia. Visitors can explore: * An intact 1860s farmstead complete with live heritage farm animals. * Costumed historic interpreters demonstrating blacksmithing, open-hearth cooking, and period crafts. * Surrounding wooded walking trails, large playgrounds, and open picnic grounds. --- ### 3. Local Sips at James River Cellars Winery Located just down the road in Glen Allen, **James River Cellars Winery** is part of the Heart of Virginia Wine Trail. It provides a relaxed vineyard experience without having to travel deep into the mountains, featuring: * Tastings of award-winning Virginia wines. * Outdoor patio seating, live music events, and seasonal "Fridays on the Patio" gatherings. --- ### 4. Cultural Events at The Cultural Arts Center at Glen Allen This community arts hub is situated in a restored historic school complex. It hosts: * Year-round contemporary art exhibits in multiple galleries. * Live theater performances, musical concerts, and artisan gift markets featuring local craftsmen. --- ### 5. Signature Richmond Landmarks (15–20 Minutes Away) Thanks to quick highway access via I-64 and I-295, the hotel is well-positioned for exploring signature Richmond destinations: * **Lewis Ginter Botanical Garden:** Consistently ranked among the top botanical gardens in the United States, featuring a classic domed conservatory, themed gardens, and seasonal light shows. * **Virginia Museum of Fine Arts (VMFA):** One of the largest art museums in North America, open 365 days a year with free general admission. * **Maymont:** A 100-acre historic Victorian estate featuring Japanese and Italian gardens, wildlife habitats, and a historic mansion.

Q: Are rideshares easy to get around Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, rideshares are very easy to get** at and around the Extended Stay America - Richmond - Glen Allen - Short Pump. Here is what you can expect: * **High Driver Availability:** The hotel is located in the bustling Innsbrook/Short Pump commercial corridor in Henrico County. Both **Uber** and **Lyft** have heavy coverage in this area due to the dense mix of corporate office parks (Innsbrook), major retail hubs (Short Pump Town Center), and hotels. * **Quick Pickup Times:** Wait times are typically short—usually between **3 to 8 minutes** during standard daytime, evening, and weekend hours. * **Early Mornings & Late Nights:** If you need a ride very early in the morning (e.g., for an early flight out of Richmond International Airport - RIC) or very late at night, cars are still generally available, but it is wise to request or schedule your ride 10–15 minutes earlier than usual just in case. * **Cost & Travel Times:** * Reaching nearby dining, grocery stores, and the **Short Pump Town Center** mall takes only about **5–10 minutes**. * Heading into **Downtown Richmond** (VCU, Capitol area, Scott's Addition) typically takes about **15–20 minutes** via I-64. * A ride to **Richmond International Airport (RIC)** takes roughly **25–35 minutes** depending on traffic.

Q: Are there breakfast spots near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, there are several breakfast and brunch spots close to **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located off West Broad Street on Park Place Court): ### Sit-Down Breakfast & Brunch * **Silver Diner (Innsbrook):** About 2 to 3 minutes away on West Broad Street. It serves classic diner staples with a modern twist, including pancakes, French toast, omelets, and healthier vegan/gluten-free options. * **Boychik’s Deli:** Located a short drive west near Cox Road/Short Pump, this local favorite offers classic deli-style breakfast platters, bagel sandwiches, and omelets. * **Turning Point (Glen Allen):** About a 5- to 7-minute drive, known for elevated daytime brunch, creative pancakes, eggs Benedict, and specialty coffee drinks. * **First Watch:** Located nearby toward Short Pump Town Center, popular for fresh breakfast dishes, frittatas, hash bowls, and fresh-squeezed morning juices. ### Fast-Casual & Quick Morning Bites * **Rise Southern Biscuits & Righteous Chicken:** Close by in Short Pump, serving scratch-made Southern biscuit breakfast sandwiches, hashbrowns, and donuts. * **IHOP:** Located just down West Broad Street, open early for traditional pancake stacks, combo plates, and waffles. * **Starbucks / Panera Bread:** Both have locations within a 3- to 5-minute drive along the West Broad corridor for grab-and-go breakfast sandwiches, bagels, pastries, and coffee. *(Note: Extended Stay America also provides complimentary grab-and-go breakfast items like coffee, bars, and oatmeal in the lobby each morning).*

Q: Are there late-night food options near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, there are several late-night food options near **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located just off West Broad Street in the Innsbrook/Short Pump area). Here are the best options broken down by how late they are open: --- ### **Sit-Down / Casual Dining (Open till Midnight or 1 AM)** * **Silver Diner (Innsbrook)** (~1–2 minutes away / under 1 mile) * *Hours:* Open until **1:00 AM on Fridays and Saturdays**, and until **11:00 PM or Midnight on weeknights**. * *Vibe:* Upscale, modern diner serving burgers, shakes, breakfast all day, and healthier late-night alternatives. * **Applebee’s Grill + Bar** (~5 minutes away on West Broad St near Pemberton) * *Hours:* Open until **Midnight daily**. * *Vibe:* Standard bar bites, appetizers, burgers, and late-night drinks. --- ### **Late-Night Drive-Thru & Fast Food (Open 1 AM to 4 AM)** * **Cook Out** (~8–10 minutes down West Broad St) * *Hours:* Drive-thru typically open until **3:30 AM or 4:00 AM**. * *Vibe:* The quintessential Southern late-night spot for charbroiled burgers, trays, quesadillas, and dozens of milkshake flavors. * **Wendy’s** (Pouncey Tract Rd / Broad St) * *Hours:* Drive-thru typically stays open until **1:00 AM – 2:00 AM** depending on the night. * **Taco Bell & McDonald's** (along the West Broad Street corridor) * *Hours:* Drive-thrus typically open until **1:00 AM to 3:00 AM**. --- ### **24-Hour Options** * **Wawa** (Locations on West Broad St and nearby intersections) * *Hours:* **Open 24/7**. * *Vibe:* Great 24-hour convenience stop with touch-screen made-to-order hot hoagies, quesadillas, mac & cheese, and snacks. * **Waffle House** (~10–12 minutes east on West Broad St or Church Rd) * *Hours:* **Open 24/7**. * *Vibe:* Classic 24-hour breakfast, hash browns, and diner fare. --- *Tip:* Because this hotel is centrally located along the main West Broad Street commercial corridor, late-night delivery apps (**DoorDash, Uber Eats, and Grubhub**) also have extensive coverage in this area. Always check Google Maps or call ahead to verify kitchen closing times, especially on weeknights.

Q: Are there local festivals or seasonal events at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America – Richmond – Glen Allen – Short Pump** itself is a select-service, extended-stay lodging property and does not host festivals, conventions, or seasonal public events on-site. However, because of its location in the **Short Pump / Glen Allen** area of Henrico County, it places you just minutes away from major venues and parks that host seasonal events and local festivals throughout the year: ### Nearby Festivals & Seasonal Events (Within 5–15 Minutes) * **Short Pump Town Center & West Broad Village (5–10 mins away):** * **Summer Concerts & Outdoor Movie Nights:** Regular free community concerts and family film screenings on the lawn during the summer months. * **Holiday Tree Lightings & Winter Fairs:** Annual kick-off ceremonies, Santa arrivals, and seasonal shopping events from November through December. * **Fall Fairs & Markets:** Open-air artisan markets, pet festivals, and trick-or-treating events in October. * **Crump Park & Meadow Farm Museum (Glen Allen):** * **Harvest Festival (Autumn):** A popular Henrico County fall festival featuring pumpkin patches, historical demonstrations, live music, and family activities. * **Spring/Summer Community Days:** Heritage exhibits, craft fairs, and animal meet-and-greets. * **Innsbrook After Hours / Snagajob Pavilion (Innsbrook, Glen Allen):** * Often hosts seasonal outdoor concert series, food truck gatherings, and beer/wine festivals during the late spring, summer, and fall. * **Cultural Arts Center at Glen Allen:** * Hosts seasonal arts and craft festivals, indoor holiday celebrations, and theatrical productions throughout the year. * **Lewis Ginter Botanical Garden (approx. 15 mins away):** * **Dominion Energy GardenFest of Lights (Winter):** A massive, nationally recognized walk-through holiday light exhibition running from late November to early January. * **Butterflies LIVE! & Fall Festivities:** Rotating seasonal exhibits throughout the spring and autumn. If you are planning to attend an event in the greater Richmond/Henrico area (such as the *Richmond Folk Festival*, *Broad Appetite*, or *Dominion Riverrock*), this hotel serves as a convenient, highway-accessible base with in-room kitchens for multi-night stays.

Q: Are there sporting events near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, the hotel is situated in Glen Allen/Henrico County (Innsbrook/Short Pump area), placing it convenient to several major sports venues and tournaments: ### 1. **Henrico Sports & Events Center** *(~15 minutes northeast)* * Located in Glen Allen (near Virginia Center Commons), this major multi-use complex regularly hosts basketball, volleyball, martial arts, wrestling, gymnastics, and futsal tournaments. ### 2. **Local Tournament & Youth Sports Complexes** * **Glover Park:** Nearby sports complex featuring lighted turf fields for baseball, softball, and soccer tournaments. * **Richmond Strikers / Striker Park:** Located very close to the hotel, this is a major regional hub for soccer, lacrosse, and youth sports events. * **Deep Run Park & RF&P Park:** Public parks within a short drive hosting youth baseball/softball leagues, cross-country, and adult rec sports. ### 3. **Collegiate Athletics** *(15–20 minutes drive)* * **University of Richmond (Robins Center & Robins Stadium):** ~15 minutes south, hosting NCAA Division I football, basketball, lacrosse, and track. * **VCU (Stuart C. Siegel Center):** ~20 minutes east towards downtown Richmond, home to VCU Rams Division I basketball and volleyball. ### 4. **Professional & Major Spectator Sports** *(20–25 minutes drive)* * **Richmond Flying Squirrels (The Diamond):** Minor League Baseball (San Francisco Giants AA affiliate) games located right off I-64/I-95. * **Richmond Kickers (City Stadium):** USL League One professional soccer. * **Richmond Raceway:** Hosts NASCAR Cup Series and motorsports events. If you are looking for an event on specific travel dates, checking the event calendar for the **Henrico Sports & Events Center** or the schedules for **VCU/Richmond Athletics** and the **Flying Squirrels** is recommended.

Q: Are there tourist sites within walking distance at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no major tourist attractions within comfortable walking distance.** The hotel is located at **4231 Park Place Court in Glen Allen, Virginia**, set inside the **Innsbrook corporate center/office park**. It is in a suburban, car-dependent area surrounded primarily by corporate offices, surface parking lots, and residential complexes. ### What *is* within walking distance: * **Innsbrook walking trails and lakes:** You can take a scenic stroll around nearby corporate retention ponds (such as Lake Innsbrook/Waterfront Lake), which feature paved walking paths. * **Restaurants & local venues:** A handful of eateries (e.g., Five Guys, Starbucks, Hondo's Steakhouse) and small entertainment/event venues (like Atlas 42) are roughly a 10- to 15-minute walk away. ### Nearby attractions that require driving: * **Short Pump Town Center:** A large, popular open-air retail and dining mall is about **3 miles away** (approx. 7–10 minutes by car). It is too far and along major multi-lane roads (such as Broad Street/W Broad St) to safely or conveniently walk. * **Lewis Ginter Botanical Garden:** ~10 miles (15–20 minutes by car). * **Maymont & Virginia Museum of Fine Arts (VMFA):** ~12–14 miles into Richmond proper (approx. 15–25 minutes by car or rideshare). A personal vehicle or rideshare service (Uber/Lyft) is recommended for sightseeing from this location.

Q: Can I book excursions through Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, you cannot book excursions directly through Extended Stay America - Richmond - Glen Allen - Short Pump.** This hotel is a budget, extended-stay property and operates with limited services. It does not feature a concierge desk, tour desk, or ticket-booking service. While the front desk staff may be able to offer casual, informal recommendations for nearby sights (such as Short Pump Town Center, Lewis Ginter Botanical Garden, or Maymont), you will need to book any tours, tickets, or excursions independently (e.g., directly through the attraction's website or via third-party platforms like Viator or TripAdvisor).

Q: Is parking easy near local attractions at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, parking is generally very easy** near the attractions closest to this hotel, though it depends slightly on whether you are staying within the immediate Short Pump/Innsbrook area or driving into downtown Richmond: ### 1. Immediate Local Attractions (Short Pump & Glen Allen) — Very Easy The hotel is located in the suburban Innsbrook/Glen Allen area (just off Broad Street and I-64): * **Short Pump Town Center & Nearby Shopping Plazas:** Ample, free surface parking and multi-level parking decks. It can get busy on weekend afternoons or during the holiday season, but finding a spot is rarely an issue. * **Innsbrook Area / Lake Innsbrook:** Surrounded by corporate campus parks and suburban plazas with expansive, free parking lots. * **Local Parks & Recreation (e.g., Deep Run Park, Twin Hickory):** Free public surface lots on-site with straightforward parking. ### 2. Regional Richmond Attractions (15–20 minutes away) — Mostly Easy * **Lewis Ginter Botanical Garden:** Free and spacious dedicated on-site parking lots. * **Virginia Museum of Fine Arts (VMFA):** Features an attached, paid parking deck (usually $6/day, often free for museum members) as well as nearby street parking. * **Maymont:** Dedicated free parking lots at both the Historic Estate entrance and the Nature Center entrance (can fill up during peak spring/fall weekend events, but manageable). ### 3. Downtown Richmond & Historic Districts — Moderate If you drive into Downtown Richmond, Carytown, or Shockoe Slip (about 12–15 miles away): * Parking switches mostly to metered street parking, paid public decks, or paid surface lots. While not usually as difficult or expensive as larger metropolitan cities, it requires a bit more planning during peak dining and event hours.

Q: Is the neighborhood around Extended Stay America - Richmond - Glen Allen - Short Pump more business or tourist-oriented?

A: The neighborhood surrounding the **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located on Park Place Court in Glen Allen's Innsbrook / Short Pump area) is decidedly **business- and commercial-oriented**, rather than tourist-focused. Key characteristics of the area include: * **Corporate & Business Parks:** The hotel sits in a suburban corporate corridor directly adjacent to **Innsbrook**, one of the Richmond metro area's largest mixed-use business parks, home to numerous corporate headquarters, office complexes, medical centers, and tech companies. * **Retail & Dining:** The surrounding area is heavily commercialized, dominated by strip malls, big-box stores, grocery outlets, and casual-to-upscale dining along West Broad Street (U.S. 250). A few miles down the road is **Short Pump Town Center**, a major regional shopping destination. * **Suburban Character:** It is designed around automobile travel, office commutes, and residential subdivisions rather than walkability or historic sightseeing. * **Distance from Tourism Hubs:** Richmond’s primary tourist destinations—such as downtown Richmond, the historic Fan District, Monument Avenue, the Virginia Museum of Fine Arts (VMFA), Maymont, and the James River parks—are about **12 to 15 miles southeast** (a 15–25 minute highway drive). The hotel's location is generally chosen for corporate travel, project relocations, or convenient access to the West End's shopping and medical facilities, rather than for typical sightseeing.

Q: Is traffic an issue in this neighborhood of Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, traffic can definitely be an issue in this area, depending on the time of day and season.** This property is located at **4231 Park Place Court in Glen Allen (Innsbrook/Short Pump area)**, which places it in the heart of Richmond’s busiest suburban commercial and retail corridor. Key traffic factors for this location include: ### 1. West Broad Street (US-250) Congestion * **The Arterial Problem:** To go almost anywhere from this location, you must take **West Broad Street (Route 250)** or cross over to **I-64**. Broad Street here is heavily developed with strip malls, big-box stores, restaurants, and the nearby **Short Pump Town Center**. * **Signals & Backups:** Traffic lights are closely spaced, and left turns often experience long queues. Even outside of peak commuter hours, Broad Street routinely sees heavy stop-and-go traffic. ### 2. Rush Hour (Innsbrook Corporate Park) * The hotel sits inside/adjacent to **Innsbrook**, a massive corporate office park. * Expect significant inbound traffic between **7:30 AM – 9:00 AM** and heavy outbound backups between **4:30 PM – 6:00 PM**, particularly at intersections along **Cox Road, Nuckols Road, and Broad Street**. ### 3. Interstate Access (I-64 and I-295) * While access to I-64 is very close, the on- and off-ramps at **Broad Street / Cox Road** can bottleneck quickly during peak rush hours, sometimes backing up onto the highway or creating long delays just getting off the interstate. ### 4. Weekends and Holiday Season * **Saturdays & Sundays:** Midday through evening shopping traffic is notoriously heavy around Short Pump Town Center and surrounding shopping plazas. * **November – December:** Traffic reaches its peak during the holiday shopping season, often requiring extra travel time just to travel a couple of miles down Broad Street. ### Tips to Navigate It: * **Use Backroads within Innsbrook:** You can often bypass parts of Broad Street during peak times by using internal corporate park roads (like Innslake Drive, Highwoods Parkway, or Dominion Boulevard) to reach Nuckols Road or other connectors. * **Plan Extra Time:** If traveling eastward toward Downtown Richmond during morning rush hour or heading west on Friday afternoons, budget an extra 15–25 minutes.

Q: What are some popular attractions near Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** (located in the Innsbrook/Glen Allen area on Park Place Court) is conveniently situated near several major shopping destinations, parks, and Richmond-area attractions: ### **Immediate Area (Within 5–10 Minutes)** * **Short Pump Town Center:** An upscale open-air shopping mall featuring dozens of major retailers, dining options, open fire pits, and entertainment. * **Innsbrook After Hours & Lake Innsbrook:** The surrounding Innsbrook Corporate Center features scenic walking paths around Lake Innsbrook and hosts events/live concerts seasonally. * **Deep Run Park & Recreation Center:** A nearby county park with paved walking and biking trails, ponds, playgrounds, and picnic areas. * **Richmond Raceway Complex / Richmond Strikers Soccer Fields:** Depending on event schedules, the nearby sports facilities and Striker park complexes host major regional sports tournaments. --- ### **A Short Drive Away (10–15 Minutes)** * **Lewis Ginter Botanical Garden:** Consistently ranked among the best public botanical gardens in the country, featuring themed gardens, a historic conservatory, and seasonal light shows. * **The Cultural Arts Center at Glen Allen:** A hub for visual arts galleries, live theater, concerts, and local workshops. * **Meadow Farm Museum at Crump Park:** A 19th-century living-history farm with historic farm structures, costumed interpreters, nature trails, and a playground. --- ### **Greater Richmond Area (15–20 Minutes via I-64 / I-195)** * **Virginia Museum of Fine Arts (VMFA):** Located in Richmond’s Museum District, this world-class museum has free general admission, a massive permanent collection, and a lively outdoor sculpture garden. * **Science Museum of Virginia:** Located next to the VMFA in a restored historic train station, featuring interactive science exhibits and a giant dome theater. * **Maymont:** A 100-acre historic Victorian estate featuring formal Japanese and Italian gardens, wildlife habitats (bears, river otters, birds of prey), and a historic mansion. * **Carytown:** A vibrant, nine-block shopping and dining district filled with independent boutiques, local restaurants, coffee shops, and the historic Byrd Theatre.

Q: What are the typical foot traffic levels and business operating hours in the area around Extended Stay America - Richmond - Glen Allen - Short Pump?

A: This hotel is located at **4231 Park Place Court in Glen Allen, Virginia**, situated inside the suburban **Innsbrook / West Broad Street corridor** just east of Short Pump. Because this is a suburban, car-centric commercial/office park environment, pedestrian patterns and business operating hours follow distinct suburban rhythms: --- ### **1. Foot Traffic Levels** * **Direct Hotel Surroundings (Park Place Court / Innsbrook office park): Very Low** * The hotel sits on a cul-de-sac amidst low-rise corporate offices, business centers, and other extended-stay properties. * Foot traffic directly outside the property consists almost entirely of hotel guests walking dogs, exercising, or walking to and from parked cars. * There are few sidewalks connecting seamlessly across larger intersections, meaning casual pedestrian strolls to retail destinations are rare. * **West Broad Street (Route 250 Corridor): Low to Moderate** * While heavily congested with vehicular traffic, foot traffic along the highway shoulder and commercial curb cuts is sparse. * You will occasionally see pedestrians walking along sidewalks toward bus stops or nearby strip-center storefronts, but the area is designed almost entirely for driving. * **Nearby Retail Centers (Innsbrook Shoppes & Short Pump Town Center): High** * Foot traffic concentrates strictly *inside* specific destinations. At **Short Pump Town Center** (open-air lifestyle mall about 2.5 miles west) and nearby grocery-anchored strip plazas, pedestrian volume is high on weekday evenings and very high on weekends. --- ### **2. Typical Business Operating Hours** The schedule of surrounding businesses is heavily partitioned between corporate office hours, standard retail, and late-night dining: * **Corporate & Office Parks (Immediate Neighbors):** * **Monday – Friday:** Typically open **8:00 AM – 5:00 PM** or **6:00 PM**. * **Weekends:** Closed; the immediate streets around the hotel become very quiet from Friday evening through Sunday. * **Standard Retail & Malls (e.g., Short Pump Town Center, Big-Box Stores):** * **Malls & Department Stores:** Typically **10:00 AM – 8:00 PM** or **9:00 PM** (Monday–Saturday), and **11:00 AM or 12:00 PM – 6:00 PM** on Sundays. * **Supermarkets (Kroger, Trader Joe's, Target):** Generally open early and close late, typically **7:00 AM or 8:00 AM – 10:00 PM or 11:00 PM** daily. * **Restaurants & Dining:** * **Fast Casual / Daytime Cafes:** Usually open from **6:30 AM / 7:00 AM – 8:00 PM or 9:00 PM**. * **Sit-Down Restaurants:** Typically open **11:00 AM – 10:00 PM** on weekdays, extending until **11:00 PM** on Friday and Saturday. * **Bars, Pubs & Late-Night Eateries:** Several local bars and taprooms in the Innsbrook and Short Pump areas operate until **12:00 AM to 2:00 AM**. * **Essential 24-Hour Services:** * While 24-hour retail has declined, a few convenience stores/gas stations along West Broad Street (such as Wawa or 7-Eleven) and local pharmacy drive-throughs (CVS/Walgreens) maintain 24-hour operations or remain open until midnight.

Q: What local cuisine is popular in this area at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America – Richmond – Glen Allen – Short Pump** is located in the **Innsbrook / Short Pump area of Henrico County, just outside Richmond, Virginia**. The surrounding Richmond metropolitan area is renowned for a mix of **classic Virginia Southern cooking, Chesapeake Bay seafood, and local regional specialties**: --- ### 1. **Virginia Country Ham & Ham Biscuits** * Virginia’s cured country ham (most famously from nearby Smithfield or Surry County) is salty, rich, and deeply traditional. * You will commonly find it thinly sliced inside warm, buttery buttermilk biscuits at diners, brunches, and local Southern kitchens. ### 2. **Chesapeake Bay Seafood** * Thanks to its proximity to the bay and coastal rivers, the area features outstanding regional seafood: * **Oysters:** Virginia is known as the oyster capital of the East Coast; you’ll find them raw on the half-shell, roasted, or fried. * **Blue Crab:** Served as jumbo lump crab cakes, soft-shell crab (in season), or rich she-crab soup. * **Rockfish (Striped Bass):** A local favorite caught in regional waters. ### 3. **Southern Barbecue & Brunswick Stew** * **Virginia / Southern BBQ:** Wood-smoked pulled pork, ribs, and brisket. Local barbecue styles often feature vinegar- or tomato-based sauces. * **Brunswick Stew:** A slow-cooked, hearty stew made with shredded chicken or pork, tomatoes, lima beans, and corn that originated in southern Virginia. ### 4. **The Sailor Sandwich (Richmond Original)** * A sandwich uniquely invented in Richmond during WWII at the New York Deli. It consists of grilled pastrami, knockwurst (or hot dog), melted Swiss cheese, and spicy brown mustard on toasted rye bread. ### 5. **Southern Comfort & Diner Fare** * Expect Southern staples like **fried chicken**, **shrimp and grits**, **collard greens**, **macaroni and cheese**, and **pimento cheese** served as dips, spread on burgers, or rolled into croquettes. * **Hanover Tomatoes (Summer):** Grown in neighboring Hanover County, these sweet, acidic tomatoes are celebrated across local menus and often simply enjoyed with salt and Duke's mayonnaise. ### 6. **Local Sweets & Bakeries** * **Sweet Potato Pie** and classic Southern layered cakes (like Hummingbird cake). * **Nightingale Ice Cream Sandwiches:** An upscale gourmet ice cream sandwich brand that originated in Richmond. --- ### What’s Nearby in Short Pump: The hotel sits right by **Broad Street and Short Pump Town Center**, giving you immediate access to a dense corridor of dining: * Upscale Southern restaurants, steakhouses, and oyster houses. * Casual regional chains, barbecue joints, and local craft breweries (the Richmond metro area is famous for craft beer).

Q: Are there any laundry service promotions or discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no specific promotions or discounts for laundry services** at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. The hotel provides **self-service guest laundry facilities** (coin- or card-operated washers and dryers open 24/7), rather than a full-service or valet laundry service. Because these are standard self-serve machines, Extended Stay America does not issue separate coupons or promotional rates for their use. ### Related Ways to Save: * **Room Rate Discounts:** Extended Stay America offers general room discounts—such as their *Extended Perks* program (typically 10% off for signing up), military/government rates, AAA/Senior rates, and tiered discounts for longer stays (weekly and monthly rates). * **Local Inquiries:** If you are planning an extended corporate contract or a multi-month booking, you can contact the property's front desk directly at **(804) 747-5253** to ask about local stay packages or amenities.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump provides on-site, self-service guest laundry facilities. The laundry room is coin/card-operated and available 24/7 for guest use. In addition, irons and ironing boards are provided in the guest rooms.

Q: Can I request dry cleaning at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer dry cleaning or valet laundry services. The property only provides **self-service, coin/card-operated guest laundry facilities** (washers and dryers) on-site. If you need professional dry cleaning, you will have to use a local dry cleaner in the Short Pump/Innsbrook area (front desk staff can typically recommend nearby drop-off locations).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a coin-operated laundry facility?

A: **Yes**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump has an on-site, self-service guest laundry facility. Like most Extended Stay America locations, the washers and dryers are pay-per-use, traditionally operated by coins (and many locations now support credit/debit card or app payments as well). Change and laundry detergent are typically available at the front desk or via on-site vending machines.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer on-site laundry services?

A: **Yes**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump offers **on-site guest laundry facilities**. The property features self-service washers and dryers available for guest use during their stay.

Q: How do I arrange laundry service at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, there is **no staff valet laundry or dry cleaning drop-off service** provided by the hotel. Instead, guests handle laundry through **on-site, self-service guest laundry facilities**. Here is how you can arrange and use the laundry facilities during your stay: ### 1. Using the On-Site Guest Laundry * **Location & Hours:** The guest laundry room is located on property and is accessible **24/7** using your room key card. * **Payment:** Washers and dryers are typically pay-per-load (either coin-operated or via an integrated card/app reader depending on recent machine updates). * **Supplies & Change:** * You can purchase single-load laundry detergent and fabric softener from the vending machine in the laundry room or at the **front desk**. * If the machines require quarters, the front desk can break bills and provide change. * **Ironing:** Full-size irons and ironing boards are provided in your suite. --- ### 2. If You Need Full-Service (Wash & Fold or Dry Cleaning) If you require a drop-off or pickup service: * You will need to arrange it through a **third-party local laundry/dry cleaner** or an on-demand laundry app (e.g., local pickup/delivery services in the Glen Allen / Short Pump area). * The front desk can usually provide recommendations for nearby dry cleaners or laundromats that offer wash-and-fold services. * You can also contact the hotel front desk directly at **(804) 747-5253** to ask about local delivery drivers or pickup policies.

Q: Is same-day dry cleaning available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, same-day dry cleaning is not provided directly by the hotel.** Like most Extended Stay America properties, this location only offers **self-service, coin/card-operated guest laundry facilities** on-site. They do not operate an in-house or valet dry cleaning service. However, there are several local cleaners nearby in the Glen Allen / Short Pump area that offer same-day service if dropped off early in the morning (typically before 9:00 AM), such as **ZIPS Cleaners** (at Innsbrook) or **Puritan Cleaners**.

Q: Is valet dry cleaning available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, valet dry cleaning is not available at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. The property only provides **self-service, coin/card-operated on-site guest laundry facilities** (washers and dryers). If you need dry cleaning services during your stay, you will need to utilize an independent local dry cleaner in the Short Pump/Glen Allen area.

Q: What are the laundry hours at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The on-site guest laundry facilities at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** are open **24 hours a day, 7 days a week (24/7)**. *Note: The facility is self-service (coin- or card-operated washers and dryers), and you can check with the front desk if you need detergent or change.*

Q: What is the turnaround time for laundry service at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not offer a traditional full-service or valet/dry-cleaning laundry service with a scheduled turnaround time. Instead, the property features a **self-service guest laundromat** on-site: * **Turnaround Time:** Depends entirely on your own washing and drying cycles (typically **1 to 2 hours** total for a standard wash and dry). * **Availability:** The on-site guest laundry facilities are accessible **24/7**. * **Setup:** Machines are coin- or card-operated, and irons and ironing boards are provided in the rooms. If you require professional drop-off/same-day wash-and-fold or dry cleaning, you will need to utilize a local third-party laundry service in the Short Pump/Glen Allen area.

Q: What laundry services are available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the laundry options include: * **On-Site Guest Laundromat:** A self-service laundry facility equipped with coin-/card-operated washers and dryers, which is open **24/7** for guests. * **In-Room Amenities:** Guest suites include irons and full-sized ironing boards to press clothes. *(Note: The property does not offer full-service dry cleaning or valet drop-off laundry; facilities are self-service.)*

Q: Are loyalty perks included with packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Whether loyalty perks apply depends on how your package was booked: ### 1. Travel Packages Booked via Third Parties (e.g., Expedia, Priceline, Flight + Hotel Bundles) * **Rate Discounts & Exclusive Perks Do Not Apply:** Extended Stay America’s loyalty program—**Extended Perks**—requires guests to book directly through official Extended Stay America channels (esa.com, the call center, or directly on property) to receive **Exclusive Member Rates**. Third-party bundled packages generally cannot be combined with member rate discounts. * **On-Property Benefits (Limited):** Unlike programs with elite status tiers, Extended Perks primarily offers instant member discounts, partner retail savings, and perks like early check-in or late check-out on stays of 7+ nights (subject to availability). While the hotel front desk might accommodate check-in requests if you present your member profile, third-party package bookings are not formally entitled to rate-based Extended Perks. ### 2. Direct Extended Stay America “Packages” & Rate Programs * **Long-Term / Extended Stay Programs (e.g., Weekly, Monthly, or Extended Plus):** If you book a direct extended-stay deal or package directly through Extended Stay America, you can log into your Extended Perks account to stack eligible member discounts and receive program benefits (such as partner coupons, giveaway entries, and eligible early/late check-in requests). ### Standard Amenities (Included Regardless of Package) Even if your package is through a third party and excludes loyalty discounts, all guests at the **Richmond - Glen Allen - Short Pump** location receive standard hotel amenities: * Fully equipped in-room kitchens * Free Wi-Fi * Free grab-and-go breakfast * Mail/package receiving at the front desk for registered guests **Tip:** If you have booked a third-party package, you can still sign up for **Extended Perks** for free at esa.com to access partner discounts (dining, car rentals, shopping) during your trip, even if the room rate discount cannot be retroactively applied to your travel bundle.

Q: Are member rates lower than public rates at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, member rates are lower than public rates** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. * **Extended Perks Member Rate:** By enrolling in Extended Stay America’s free loyalty program (**Extended Perks**) and logging in, members unlock an **Exclusive Member Rate** that is discounted relative to the standard Best Available (public) rate. * **New Member Discounts:** Newly registered members also receive a promotional welcome discount (typically 10% off their next booking). * **Length-of-Stay Savings:** In addition to member-only rates, the property applies automatic tier discounts for stays of 7+ nights, which stack with membership benefits when booking directly on their website or phone line. To access the lower rate, you must be signed into your Extended Perks account when checking prices on the official Extended Stay America website or app.

Q: Are there AAA or AARP discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America – Richmond – Glen Allen – Short Pump** offers the following policies regarding AAA and AARP discounts: ### 1. AAA / Auto Club Discount * **Yes, available.** Extended Stay America offers an official **Auto Club/AAA rate**. * **Details:** The discount applies to shorter stays (typically 1 to 6 nights). When booking directly through the Extended Stay America website or by phone, you can select the "Auto Club/AAA" option from the special rates dropdown menu. * **Requirement:** You must present a valid AAA membership card and photo ID at check-in. --- ### 2. AARP / Senior Discount * **Direct AARP partnership:** Extended Stay America does **not** have an official co-branded partnership specifically through AARP. * **General Senior Discount:** However, they offer a **Senior Discount** that covers any guest **55 years of age or older**, regardless of whether you hold an AARP membership. * **Details:** When booking, you can choose "Senior Discount" under the special rate options. You will simply need to present a valid photo ID confirming you are 55 or older upon check-in. --- ### Booking Tips to Consider: * **Weekly/Longer Stays:** If you are staying 7 nights or longer, Extended Stay America automatically applies tiered, discounted extended-stay rates that are frequently lower than the standard AAA or Senior daily discount rates. * **Extended Perks:** Joining their free "Extended Perks" rewards program often provides an instant 10% discount on initial bookings, which can sometimes beat or match senior and auto club discounts.

Q: Are there advance purchase discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers **Advance Purchase Rates**, as part of the Extended Stay America brand program. Key details regarding the advance purchase discount include: * **Discount:** You can generally save **up to 10%** off the standard nightly rate. * **Booking Window:** The reservation typically must be booked at least **7 days (one week) in advance**. * **Payment & Cancellation Policy:** The full amount of the stay must be prepaid at the time of booking. Advance Purchase reservations are **non-refundable and non-modifiable**, except within the first 24 hours of booking. * **Availability:** Advance purchase rates are subject to room availability and blackout dates for your selected travel dates. To check availability and book this rate, select the **Advance Purchase Rate** option when searching your dates on the [Extended Stay America website](https://www.extendedstayamerica.com) or by calling the property directly.

Q: Are there all-inclusive options at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no all-inclusive options at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. It operates as a standard budget, extended-stay hotel rather than an all-inclusive resort. Rates cover only the lodging. The stay includes standard complimentary amenities such as: * In-room fully equipped kitchens (stovetop, microwave, full-size refrigerator) designed for self-catering * Free grab-and-go breakfast * Free Wi-Fi * Free parking There are no options to bundle full meal plans, alcoholic beverages, or all-inclusive activities into the booking.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, Extended Stay America routinely participates in Black Friday and Cyber Monday/Cyber Week promotions chain-wide**, and these offers typically apply to the **Richmond - Glen Allen - Short Pump** location. ### How Their Holiday Deals Work: * **Brand-Wide Cyber Week Sales:** Rather than individual hotels running standalone retail sales, Extended Stay America issues a nationwide promotional code (often branded as a *Cyber Week Sale* or *Holiday Deal*). * **Typical Discounts:** In past years, their Cyber Week promotions have offered tiered discounts of up to **50% to 60%+ off** regular nightly rates across their 700+ properties, depending on the length of stay and the travel dates booked. * **Timing:** The sale usually goes live during Thanksgiving week (the days leading up to Black Friday) and runs through Cyber Monday into early December. ### How to Book the Short Pump Location: 1. **Direct on the Website:** Visit [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) during Black Friday/Cyber Week. Check their **Special Offers** tab or homepage banner for the active holiday promo code. 2. **Apply the Code:** Enter the promotional code under the **Special Rate / Promo Code** dropdown when searching for the *Richmond - Glen Allen - Short Pump* property. 3. **Join Extended Perks:** Extended Stay America’s free rewards program, **Extended Perks**, frequently provides early access or an additional discount (typically an extra 10% off member rates) during sitewide sales. 4. **Third-Party Travel Sites:** Online travel agencies (like Expedia, Booking.com, and Priceline) also run site-wide Cyber Monday lodging promotions that may discount this specific property, though booking directly with Extended Stay America is usually required for their official brand codes and cancellation flexibility.

Q: Are there corporate discounts available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, corporate discounts are available** at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. You can access these discounts through several avenues depending on your travel arrangement: ### 1. Existing Corporate Account Codes If your company or organization already has a negotiated partnership or corporate rate code with Extended Stay America: * You can book online via the [Extended Stay America website](https://www.extendedstayamerica.com). * Under the **Special Rates** dropdown during search, select **"Corporate Code"** and enter your company’s designated code to unlock the discount. ### 2. Setting Up a New Corporate Rate (For Businesses & Travel Managers) If you manage travel for a business, construction crew, consulting project, or medical team: * Extended Stay America offers a dedicated **Corporate Travel / Business Program** (*Client Connect*). * Companies can receive preferred partner pricing, direct billing options, and tiered volume discounts based on the number of room nights or travelers. * You can request a corporate rate agreement through the Extended Stay America corporate sales portal or by contacting the hotel’s sales department directly. ### 3. Extended-Stay Tiered Discounts (*"STAY Longer. Save More."*) If you are an individual business traveler without a corporate code: * The hotel automatically applies built-in discounts for stays of 7+ nights (weekly rates) and 30+ nights (monthly rates). * You can also enroll in **Extended Perks** (their free rewards program) to receive instant member discounts on bookings. ### 4. Government, Military, & Professional Affiliations If you are traveling on official government or military business, special per diem rates are also honored at this location. AAA/CAA and senior discounts are also supported. --- **Property Direct Contact:** * **Address:** 4231 Park Place Court, Glen Allen, VA 23060 * **Phone:** (804) 747-5253 *(Call directly if you have a local business in the Glen Allen/Innsbrook area and would like to negotiate an ongoing local corporate rate)*

Q: Are there credit card partner promotions at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: There are **no property-specific credit card partnership promotions** unique to the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** location. Extended Stay America does not have a dedicated co-branded credit card. However, you can take advantage of brand-level credit card partner deals and merchant reward programs that apply when booking this property: ### 1. Bank Merchant Offers (Amex / Chase / Capital One / Bank of America) * **Capital One Offers & BankAmeriDeals:** Extended Stay America frequently appears on cash-back portals linked to credit card programs (often offering 4%–5% statement credits when activated and booked through the portal link). * **Chase Offers / Amex Offers:** Targeted statement credit promotions (e.g., *Spend $150+, get $30 back*) occasionally appear in eligible cardholder accounts under the travel/hotel category. You will need to check your card issuer’s mobile app or website and click **"Add to Card"** before booking. ### 2. Credit Card Travel Portals * If you hold cards like **Chase Sapphire**, **Capital One Venture**, or **Citi Strata**, you can book Extended Stay America properties directly through their native travel portals (Chase Travel, Capital One Travel, etc.) to earn elevated points (e.g., 5x or 10x points per dollar) or redeem credit card points for the booking. ### 3. "Extended Perks" Partner Discounts * While not a credit card itself, Extended Stay America's free loyalty program (**Extended Perks**) partners with various merchant services (e.g., rental car partners, food delivery apps, and retail services) that offer reciprocal discounts and coupons during your stay. **Tip:** Before booking this Glen Allen location, check your Chase, Amex, or Capital One mobile app for any active Extended Stay America merchant offers to activate them, or compare the direct rate (with member discounts) against your card issuer’s travel booking portal.

Q: Are there dining credit packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer dining credit packages. Because it is an extended-stay, budget-friendly property without an on-site restaurant or bar, there are no food and beverage credits tied to room bookings. Instead, food and dining options include: * **In-Suite Kitchens:** Every suite features a fully equipped kitchen (refrigerator, stovetop, microwave) designed for guests to cook their own meals. * **Free Grab-and-Go Breakfast:** Complimentary, basic morning items (such as coffee, muffins, and oatmeal) are provided in the lobby. * **Dining Discounts & Perks:** Guests can access local restaurant discounts through the free **Extended Perks** program, as well as brand promotions like free trial periods for delivery apps (e.g., Grubhub+).

Q: Are there event or festival-themed packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer event- or festival-themed packages. As a budget-friendly, extended-stay hotel, its offerings focus on practical travel amenities rather than curated or thematic experience packages. The standard discounts and promotions available at this location include: * **Extended-Stay Discounts:** Tiered savings for longer stays (e.g., weekly or monthly rate reductions). * **Standard Affinity Discounts:** Typical chain-wide promotions such as military/government rates, AAA/CAA, senior rates, and direct-booking discounts. * **Standard Inclusions:** Fully equipped in-room kitchens, grab-and-go breakfast, free Wi-Fi, and pet-friendly room options. If you are visiting the Richmond/Glen Allen area for a specific event or local festival (such as events at the Richmond Raceway, Innsbrook Pavilion, or the Greater Richmond Convention Center), guests typically book the standard room rate and purchase event or festival tickets independently. Full-service, upscale, or boutique hotels in the Richmond area are more likely to offer bundled festival or event packages.

Q: Are there golf stay-and-play packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer golf stay-and-play packages. It operates as a budget-to-midscale extended-stay hotel focused on self-catering suites (equipped with kitchens), basic business/leisure travel, and long-term lodging, rather than a full-service resort or golf-affiliated property. While you cannot bundle tee times with your room directly through the hotel, there are public and semi-private golf courses nearby in the greater Richmond and Glen Allen area (such as **Belmont Golf Course**, **The Crossings Golf Club**, or **Hunting Hawk Golf Club**) where you can book tee times independently while staying at the property.

Q: Are there group booking discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, group booking discounts are available at the **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** through Extended Stay America’s group sales program: * **Events, Reunions & Weddings:** Discounted rates are available for leisure blocks when reserving **10 or more rooms**. * **Projects & Corporate Groups:** Discounts can be negotiated through a dedicated sales representative for blocks of **5 or more rooms** staying for 7 or more nights. * **Length-of-Stay Savings:** Group rates stack with the chain's general extended-stay structure (*STAY longer. Save more.*), offering steeper tiered discounts for weekly (7+ nights) and monthly stays. ### How to Request a Group Rate * **By Phone:** Call Extended Stay America’s Group Sales Desk directly at **1-877-701-3383**. * **Online:** Submit a request through the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com/groups-and-meetings). * **Directly with the Property:** You can also contact the front desk or sales department of the Glen Allen - Short Pump location directly to inquire about local block availability and seasonal room rates.

Q: Are there holiday packages available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** operates as a midscale extended-stay hotel and **does not offer traditional all-inclusive vacation or resort-style holiday packages** (such as bundled holiday dining, activity, or sightseeing packages). However, the property and brand do offer **seasonal holiday promotions and rate discounts** for leisure and family travelers: * **Seasonal Holiday Sales:** Extended Stay America regularly runs nationwide holiday promotional sales (such as their winter/holiday flash sales), providing discounted room rates—often between 10% and up to 50–60% off—depending on booking dates and length of stay. * **"Stay Longer, Save More" Rates:** Discounted tier rates automatically apply if you book extended holiday trips of 7+ or 30+ nights. * **Standard Value Perks Included:** Every stay includes standard amenities designed to keep holiday travel costs low, such as suites with fully equipped kitchens (stovetop, microwave, full-size refrigerator), free Wi-Fi, on-site laundry facilities, and pet-friendly room options. * **Special Discount Rates:** Discounts are available during the holidays for AAA members, seniors, government/military personnel, and members of the free *Extended Perks* rewards program. To take advantage of holiday savings or check for active promo codes, visit the **Special Offers** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) or contact the Glen Allen property directly before booking.

Q: Are there midweek specials at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not advertise a standalone, dedicated package called a "midweek special." However, you can secure lower rates for midweek travel through their standard pricing and discount programs: * **Lower Midweek Base Rates:** Because hotel rates are subject to dynamic pricing, Sunday through Thursday nights frequently have lower per-night rates compared to peak weekend dates, depending on local demand and seasonality. * **Extended Stay / Multi-Night Discounts:** The brand automatically tiers discounts based on the length of stay (such as bookings of 7+ or 14+ nights). * **Extended Perks Member Discounts:** Signing up for their free *Extended Perks* rewards program gives you access to exclusive member rates and periodic promotional discounts (often 10%–20% off short-term stays). * **Affiliation Discounts:** Standard discounts are available if you qualify for AAA/CAA, Senior, or Government/Military rates. To see current midweek rates for your exact dates, check the [official Extended Stay America website](https://www.extendedstayamerica.com) or call the Short Pump front desk directly to ask about ongoing seasonal promos or corporate rates.

Q: Are there off-season discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, rates fluctuate with the seasons, but the hotel approaches "off-season" savings through dynamic pricing and promotional deals rather than a single flat off-season rate: ### 1. Naturally Lower Off-Season Rates (Dynamic Pricing) * The **off-season (low season)** for the Richmond/Glen Allen area runs during late fall and winter (typically **December through February**). * During this period, nightly base rates often drop by **20% to 35%** compared to peak summer travel (May–August). Rates during the cooler months can dip around the $70–$80 range per night before additional discounts. ### 2. Seasonal Sales & Promotional Codes * Extended Stay America regularly publishes seasonal deals (such as **Fall Sales**, **Winter/Holiday Sales**, or Flash Sales) that feature promo codes directly on their website. * These promotions often yield an extra **10% to 20% off** short stays or up to **45%–60% off** longer bookings depending on the campaign. ### 3. Length-of-Stay Discounts (Year-Round) Regardless of the time of year, Extended Stay America uses a tier-based discounting model: * **7+ nights:** Weekly discounts are automatically applied. * **30+ nights:** Monthly rates feature the deepest discounts (often up to 30%–45% off the standard daily rate). ### 4. Stackable Member & Affiliation Discounts You can further lower off-season pricing with: * **Extended Perks Rewards:** Signing up for their free loyalty program typically gives an instant member rate / discount code. * **Standard Affinity Discounts:** AAA/CAA, AARP/Seniors (55+), and Military/Government rates are available at this location upon request. **Tip:** To get the best off-season price, check the "Deals & Offers" tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) during late autumn or winter, and sign in with an Extended Perks account to apply any current promo codes.

Q: Are there pool or cabana packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no pool or cabana packages at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. The property is a budget-friendly, extended-stay hotel that does not feature cabana rentals or resort-style pool amenities. Amenities are centered around longer-term utility—such as fully equipped in-room kitchens, a fitness room, guest laundry, and outdoor picnic/barbecue grills.

Q: Are there resort credit promotions at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no resort credit promotions** at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. This location is a budget-friendly, extended-stay hotel rather than a full-service resort. Because it does not charge resort fees or feature on-site resort amenities (such as full-service dining, spas, or bars), it does not offer resort credits. ### Available Promotions and Discounts While resort credits are not offered, you can take advantage of other savings at this property: * **Length-of-Stay Discounts:** Tiered lower nightly rates for extended reservations (7+ nights, 15+ nights, or 30+ nights). * **Extended Perks Rewards:** Signing up for their free loyalty program provides an instant member discount on bookings, exclusive member rates, and discounts on partner brands (rental cars, restaurants, etc.). * **Standard Special Rates:** Discounts for AAA/CAA, seniors (55+), government, and military personnel.

Q: Are there romantic getaway packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer romantic getaway packages.** As an extended-stay, budget-oriented hotel brand, Extended Stay America focuses on functional and practical accommodations—such as fully equipped in-room kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast—primarily catering to business travelers, relocating individuals, and long-term guests. They do not provide couple’s amenities or romance add-ons (like champagne, chocolates, spa treatments, or late checkout packages). If you are looking for a romantic getaway in the Richmond / Short Pump area, consider nearby full-service or boutique hotels that offer romance or weekend getaway packages, such as: * **The Jefferson Hotel** (Historic downtown Richmond – known for luxury romance packages, fine dining, and historic charm) * **Hilton Richmond Hotel & Spa / Short Pump** (Located nearby in Short Pump, featuring an on-site day spa and full-service dining) * **Quirk Hotel Richmond** (Downtown Richmond – boutique art hotel with a rooftop bar and couples packages)

Q: Are there summer vacation packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not offer resort-style “vacation packages” (such as bundled meals, attraction tickets, or tours). Because it operates as an extended-stay, budget-friendly suite hotel, bookings are typically room-only (suites include full kitchens). However, there are a few ways to get package-like savings or summer travel deals for this location: * **Summer Promotional Sales & Flash Sales:** Extended Stay America frequently runs seasonal summer flash sales and promo-code discounts across its network. You can check their official [Special Offers page](https://www.extendedstayamerica.com/special-offers) for any active summer promo codes before booking. * **Length-of-Stay Discounts:** The hotel automatically applies tiered discounts the longer you stay (e.g., booking 7+ nights or monthly stays during summer trips significantly lowers the nightly rate). * **Third-Party Vacation Packages:** Online travel agencies (such as Expedia, Priceline, or Sembo) allow you to bundle a stay at this specific Short Pump property with flights or car rentals into a custom vacation package. * **Standard Affinity Discounts:** You can take advantage of AAA, AARP/senior discounts, government/military rates, or join the free *Extended Perks* program for additional percentage-off discounts on summer travel.

Q: Are there wedding or event room block discounts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, Extended Stay America – Richmond – Glen Allen – Short Pump offers group room blocks and discounted rates for weddings, family reunions, and other private events. Details regarding group bookings: * **Room Minimums:** Extended Stay America’s brand policy offers group discounts for weddings, private events, and reunions when you book a block of **10 or more rooms** (or 5+ rooms for stays of 7 nights or longer). * **How to Book & Inquire:** * **Dedicated Group Sales Desk:** You can request a quote or book directly through the Extended Stay America group reservations department at **1-877-701-3383** or by submitting a group request on the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com/groups-and-meetings). * **Direct Property Contact:** You can also contact the Richmond – Glen Allen – Short Pump location directly to speak with the on-site general manager or sales coordinator about local event rates and current availability. * **Alternative Options (for Smaller Groups):** If your wedding party or guests do not meet the 10-room minimum, guests can still receive reduced pricing through the chain’s **STAY longer. Save more.** tiered discounts or by using standard discounts like AAA, Senior, Military, or the free **Extended Perks** member rate.

Q: Are weekday rates cheaper than weekend rates at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, weekday rates are **generally not cheaper than weekend rates—in fact, weekend nights are frequently equal to or cheaper than mid-week nights**. Key factors influencing their pricing include: 1. **Suburban Corporate/Business Demand (Innsbrook Area):** The Glen Allen/Short Pump corridor is a major corporate and commerce hub (adjacent to the Innsbrook corporate center). Consequently, business travel demand drives higher occupancy—and often higher nightly rates—during Tuesday through Thursday compared to Friday through Sunday. 2. **Dynamic Pricing & Seasonality:** Because the property uses dynamic pricing, rates fluctuate based on occupancy, season, and local events. While Sunday nights are almost consistently the cheapest, peak leisure weekends (such as major shopping holidays near Short Pump Town Center, weddings, or youth sporting tournaments in Henrico County) can occasionally cause Friday or Saturday night rates to rise above weekdays. 3. **Length of Stay Discounts:** Because it is an extended-stay hotel, daily weekday vs. weekend pricing matters less if you book **7+ or 30+ consecutive nights**, as Extended Stay America applies tiered, flat discounted rates across all days of the week. **Recommendation:** For single-night or short-term stays, compare your specific dates directly on the Extended Stay America website or booking aggregators, as a Sunday or weekend stay will very often be priced lower than mid-week nights.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a loyalty program?

A: **Yes.** As a brand property, the Extended Stay America – Richmond – Glen Allen – Short Pump participates in the chain’s rewards program, called **Extended Perks**. Key details of the **Extended Perks** program: * **Cost:** It is free to join. * **Structure:** Unlike traditional hotel loyalty programs that require earning points or elite status tiers, Extended Perks focuses on instant savings and perks. * **Benefits include:** * Exclusive member rates on bookings. * A discount code (typically 10% off) toward a stay upon signing up. * Complimentary early check-in and late checkout for stays of 7 nights or longer (subject to availability). * Automatic entries into monthly prize and gift card drawings for every night stayed. * Partner discounts on rental cars, dining, entertainment, and retail brands.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have spring break promotions?

A: The **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** does not typically offer standalone, property-exclusive "Spring Break" packages, but it **participates in Extended Stay America’s brand-wide seasonal promotions**: * **Seasonal Spring Sales:** Extended Stay America frequently runs brand-wide spring promotional campaigns and flash sales (often advertised under "Spring Hotel Deals" or "Spring Break Travel"). These promotions typically offer percentage discounts off standard rates when booked directly through the ESA website with a specific promotional code. * **Length-of-Stay Discounts:** The property automatically discounts nightly rates for stays of 7+ or 30+ nights, which works well for week-long spring breaks. * **Extended Perks Rewards:** Signing up for their free rewards program (*Extended Perks*) provides immediate discounts (typically 10% or more off best available rates) and member-exclusive flash sales. * **Standard Affinity Discounts:** If seasonal codes are not active, you can apply discounts for AAA, seniors (55+), or government/military personnel. **Tip:** Check the **Special Offers** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) closer to the spring travel window to see active spring promo codes, or test dates online to see which rates apply.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer Christmas or New Year’s deals?

A: **Yes, Extended Stay America – Richmond – Glen Allen – Short Pump typically participates in chain-wide holiday promotions for Christmas and New Year’s.** Extended Stay America frequently rolls out seasonal promotions and flash sales that apply across most of its nationwide locations: * **Christmas / Holiday Sales:** In mid-to-late December, the brand typically runs a holiday sale (often advertised with promo codes such as *DASH5* or *Dashing Through the Savings*) offering up to 50%–60% off select stays. * **New Year’s Deals:** Right after Christmas through late January, they generally launch a "New Year Cheer" flash sale or winter getaway promo offering discounts for short-term and extended stays. ### Other Ways to Save: * **Extended Perks Rewards:** Signing up for their free *Extended Perks* loyalty program usually grants an instant 10%–20% discount on your next reservation and unlocks member-only flash sales. * **Length-of-Stay Discounts:** Because it is an extended-stay property, reservations of 7+ or 30+ nights automatically have tiered weekly/monthly discounts applied. * **Standard Special Rates:** AAA/CAA, AARP, government/military, and senior discounts are valid during holiday travel dates, subject to room availability. **Tip:** Promotional promo codes and discounted room allotments are subject to availability and can sell out or have blackout dates over peak holiday dates. Check the **Special Offers** page on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) starting in November/December to apply active promo codes when booking this specific Richmond location.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer discounts for booking direct?

A: **Yes, Extended Stay America – Richmond – Glen Allen – Short Pump offers discounts and savings when you book directly** through the official Extended Stay America website (`esa.com`) or by calling them: 1. **Extended Perks Member Discount:** Joining the free *Extended Perks* loyalty program gives you immediate access to exclusive member-only rates (often around 10% off the standard rate). 2. **"STAY Longer, Save More" Tiered Rates:** When booking directly, tiered discounts are automatically applied based on the length of your stay (e.g., discounted nightly rates for 7+ nights, and deeper discounts for 30+ nights). 3. **Advance Purchase Rates:** If you book and prepay non-refundable stays directly online ahead of time, you can qualify for lower advance purchase pricing. 4. **Best Rate Guarantee:** ESA guarantees that direct website bookings offer the lowest available rates; if you find a lower qualifying rate elsewhere, they will match it and apply an additional discount per their policy. 5. **Special Group / Affiliate Rates:** Direct bookings allow you to apply specific discounts for seniors, AAA members, military/government personnel, and corporate travelers, as well as seasonal direct promo codes.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer family bundles?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer formal **"family bundles"** or packaged family vacation bundles. However, they do accommodate families through their standard room setups and pricing policies: * **Family-Sized Room Options:** They offer multi-bed layouts such as Deluxe Studio Suites (1 Queen bed + sleeper sofa) and Premium Suites (2 Queen beds + sleeper sofa) that sleep up to 4–6 guests. * **Family-Friendly Amenities:** Suites include full kitchens (full-size refrigerator, stovetop, microwave), free Wi-Fi, on-site guest laundry, and pet-friendly room options. * **Discounts and Savings:** Extended Stay America has a brand-wide **"Kids Stay Free"** policy (when sharing a room with adults using existing bedding), as well as discounted **weekly and monthly rates** (*STAY longer. Save more.*) for longer family stays. If you are looking to book a block of rooms for a family reunion or need a customized multi-room reservation, you can contact the property directly at **+1 (804) 747-5253**.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer government or military rates?

A: **Yes**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump offers government and military rates. Key details about this discount: * **Eligibility:** Available to U.S. federal and state government employees, active-duty military personnel, and veterans. Extended Stay America also supports official travel (such as TDY and PCS moves) and aligns rates with per diem policies where applicable. * **How to book:** When booking through the official Extended Stay America website or app, select **“Government & Military”** from the special rates/discount dropdown menu to check availability and view pricing for your dates. You can also reserve by contacting the property or their central reservations line directly. * **Requirements:** A valid official government or military ID (or proof of veteran status) is required at check-in. If valid identification is not presented, the booking will revert to the standard best available rate. * **Availability:** Like most hotel discounts, government and military rates are subject to room availability and may vary depending on the season and length of stay.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer long-stay discounts?

A: **Yes**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump offers long-stay discounts. Like other locations in the Extended Stay America brand, it uses a tiered pricing model that automatically lowers the nightly rate as the duration of your stay increases: * **Weekly Rates (7+ nights):** A discounted nightly rate automatically applies when booking 7 or more consecutive nights. * **Bi-Weekly Rates (14+ nights):** Additional tiered savings are applied for stays of two weeks or more. * **Monthly Rates (30+ to 90+ nights):** Substantial savings—often up to 30% to 45% or more off the standard nightly rate depending on season and availability. ### Key Details: * **Automatic Application:** You do not need a special coupon code for length-of-stay pricing; when you search for dates spanning 7, 14, or 30+ nights on the hotel’s website or by phone, the discounted rates are automatically displayed. * **Additional Savings:** Joining the free **Extended Perks** loyalty program unlocks an extra member discount on top of extended-stay rates. * **Early Departure Rule:** If you book at a weekly or monthly rate and check out before meeting the minimum night requirement, the rate will typically revert to the standard nightly rate for the days stayed.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer referral discounts?

A: **Extended Stay America – Richmond – Glen Allen – Short Pump** does **not** offer a standard consumer "refer-a-friend" discount program. However, they do participate in several brand-wide discount and partner programs: * **Extended Perks Rewards Program:** Rather than a referral code, individual travelers can sign up for the free Extended Perks loyalty program, which provides an immediate discount on your next booking, exclusive member rates, and partner deals. * **Standard Special Rates:** The property accepts AAA/Auto Club discounts, Senior rates, Military/Government rates, and corporate rate codes. * **Business/Apartment Referral Program:** Extended Stay America operates an *Apartment Referral Program* for partner residential communities and property managers. In this arrangement, approved partner companies can refer displaced or transitional residents to participating hotels in exchange for a commission/discounted stay for the guest. * **Affiliate & Travel Agent Programs:** Content creators and travel agents can earn commissions by referring bookings through their official affiliate and GDS channels. If you are looking to save on a booking at this location, signing up for the **Extended Perks** program or booking longer stays directly on their website is typically the best way to secure a discount.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump offers both refundable (flexible) and non-refundable rate options: * **Refundable / Flexible Rates (Standard Rate):** Reservations can typically be canceled free of charge up until **6:00 PM local hotel time on the day of arrival**. If canceled after this deadline or in the event of a no-show, the hotel charges a fee equal to the first night's room rate plus tax. * **Non-Refundable Rates (Advance Purchase / Prepaid):** These discounted rates require full prepayment at the time of booking. They generally allow free cancellation only within **24 hours of booking**; after that 24-hour grace period, cancellations or no-shows forfeit the entire non-refundable prepayment. *(Note: If booking through third-party travel platforms like Expedia or Booking.com, you will also see these distinct rate plans labeled explicitly as "Free Cancellation" vs. "Non-Refundable" with their specific cancellation deadlines.)*

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump price match other sites?

A: **Yes.** Like all Extended Stay America properties, the Richmond - Glen Allen - Short Pump location is covered under the corporate **Best Rate Guarantee**. If you find a cheaper rate elsewhere, Extended Stay America will not only match the lower price but will also give you an **additional 10% off**. ### How to qualify: 1. **Book direct first:** You must have an existing reservation booked directly through Extended Stay America (via their website, mobile app, call center, or directly at the hotel). 2. **Same details:** The competing rate must be for the exact same property, same room type, same dates, same number of guests, and have identical booking policies. 3. **Submit a claim:** * The claim must be submitted via their **Best Rate Guarantee online form within 24 hours** of making your booking. * The claim must be filed at least **72 hours before your scheduled check-in**. ### Common exclusions: * Non-public rates, such as corporate negotiated rates, AAA, military/government, or loyalty member discounts. * Package deals (e.g., bundled hotel + airfare or rental car). * "Opaque" travel sites where the brand/hotel is not revealed until after booking (like Priceline Express Deals or Hotwire Hot Rates).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump run limited-time promotions?

A: **Yes**, the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** participates in brand-wide, limited-time promotions and flash sales. Ways guests typically encounter limited-time deals at this property include: * **Brand Flash Sales & Seasonal Deals:** Extended Stay America regularly rolls out time-sensitive sales across participating hotels nationwide—such as seasonal promotions (Fall, Summer/Prime sales) and weekend flash sales—often providing promo codes that discount standard daily rates. * **Extended Perks Member Promotions:** Members of the free *Extended Perks* program receive access to exclusive, limited-window discount codes, instant savings, and special member-only flash sales. * **Advance Purchase & Length-of-Stay Specials:** The brand frequently features promotional tiers that require booking by a specific cutoff date, as well as automatic tiered discounts when booking 7+ or 30+ nights. To find current promotions for the Short Pump location: 1. Visit the **Special Offers** section on the official Extended Stay America website. 2. Join the **Extended Perks** program to receive active promotional codes directly via email. 3. Check travel booking platforms (such as Expedia, Booking.com, or HotelsCombined), which often display limited-time "deal of the day" or mobile-only discounts for this specific property.

Q: Is breakfast included in any packages at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes.** You do not need to buy a specific rate package to get breakfast, as **free grab-and-go breakfast is automatically included for all guests** at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump. Because it is an extended-stay hotel, the breakfast is not a full-service or hot buffet; instead, it consists of light, grab-and-go items (such as coffee, tea, hot cocoa, instant oatmeal, breakfast bars, and packaged baked goods). Additionally, every suite includes a **full kitchen** (refrigerator, stovetop, microwave, and coffee maker) if you prefer to cook your own meals.

Q: Are accessible vanities available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, accessible vanities and sinks are available at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** within their designated ADA mobility-accessible suites. Specifically, the hotel offers mobility-accessible suites (with either roll-in showers or accessible tubs) that feature ADA-compliant bathroom amenities, including: * Roll-under / lowered accessible bathroom vanities and sinks * Accessible plumbing clearances and hardware controls * Grab bars and accessible toilets When booking, make sure to specifically select an **Accessible** room type (such as a *Mobility Accessible* suite). If you have specific clearance or height requirements, it is recommended to contact the property directly (or Extended Stay America guest assistance) prior to arrival to ensure the assigned room meets your exact accessibility needs.

Q: Are all guestrooms at Extended Stay America - Richmond - Glen Allen - Short Pump non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites – Richmond - Glen Allen - Short Pump are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but only in designated accessible rooms.** Extended Stay America – Richmond – Glen Allen – Short Pump provides bathtub grab bars as part of their ADA-accessible guest room bathrooms (such as mobility-accessible suites with a tub). They are **not** standard in regular guest rooms. If you need a room equipped with safety grab bars, be sure to reserve an **accessible room** specifically when booking, or contact the property directly to request one to ensure availability.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, hearing accessible rooms and auxiliary aids are available at **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**. The hotel offers: * **Hearing Accessible Rooms:** Available in room configurations such as the *Deluxe Suite (1 Queen Bed with Sofa Sleeper)* and *1-Bedroom Suite (1 Queen Bed with Sofa Sleeper)*. * **Hearing Accessibility Features & Equipment:** Built-in and portable auxiliary aids, including: * Visual alarm strobes/smoke detectors in guest rooms and public hallways * Closed-captioned televisions * TTY/TTD compatibility **Tip:** When making a reservation, select a room designated as **"Hearing Accessible"** or contact the front desk directly (or call Extended Stay America reservations) prior to arrival to confirm that a hearing kit or hearing-accessible suite is set aside for your stay.

Q: Are lowered electrical outlets available at Extended Stay America - Richmond - Glen Allen - Short Pump to enhance guest accessibility and safety?

A: **No**, lowered electrical outlets are **not listed as an available accessibility feature** at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. While the hotel provides designated **mobility- and hearing-accessible suites** equipped with features like accessible doorways, roll-in showers or accessible tubs, grab bars, and accessible route clearances, lowered electrical outlets (or desk-level outlets) are not standard or officially specified for these rooms. If you have specific placement or height requirements for medical devices, chargers, or mobility aids, it is strongly recommended to contact the property directly at **(804) 747-5253** or reach Extended Stay America’s Accessibility Assistance line at **1-800-804-3724** prior to booking.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, mobility accessible rooms and accommodations are available** at the **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**. Key accessibility details for this property include: * **Mobility Accessible Rooms:** The hotel offers designated mobility accessible suites (such as Queen suites with accessible tubs/bathrooms, grab bars, accessible toilets, wide doorways with 32-inch clearances, and reachable fixtures/controls). * **Auxiliary Aids & Kits:** The property provides auxiliary aids and services (including communication/accessibility aids for guests with hearing or physical impairments) upon request. * **Bed Frame Removal:** If you require a lower bed height for easier transfers, Extended Stay America allows mobility-impaired guests to request **bed frame removal** (recommended to request at least 48 hours prior to check-in). * **Property Accessibility:** The hotel features accessible parking (standard and van accessible), accessible routes to entrances, an accessible front check-in desk, and elevator access. To ensure a room configured to your exact needs (such as a roll-in shower versus an accessible tub) or to reserve specific auxiliary kits, it is recommended to specify these requests when booking or contact the property directly at **(804) 747-8898** (or corporate accessibility services at **1-800-804-3724**).

Q: Are smoking rooms available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Smoking rooms are not available at Extended Stay America Suites - Richmond - Glen Allen - Short Pump, as it is a non-smoking property.

Q: Are transfer showers available in guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, ADA-compliant **transfer showers** (typically 36" x 36" compartments with transfer grab bars and wall-mounted folding seats) are not available at this property. Instead, the accessible guest rooms at **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** feature either: * A **roll-in shower** (with grab bars and accessible controls) * An **accessible bathtub** (with grab bars and a bathtub seat) If you require specific dimensions, handheld wand placements, or need to verify whether the roll-in shower configuration meets your mobility needs, contact the hotel directly or reach out to Extended Stay America’s accessibility line at **1-800-804-3724** before booking.

Q: Are video games available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, video games, gaming consoles, and arcade rooms are not available or offered as an amenity at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. The property is a standard budget extended-stay hotel focusing on basic amenities such as fully equipped kitchenettes, flat-screen TVs with standard cable, complimentary Wi-Fi, on-site laundry, and fitness facilities. If you want to play video games during your stay, you will need to bring your own personal console or gaming device (which can usually be connected to the in-room television via HDMI).

Q: Can I connect multiple devices to the free internet at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, you can connect multiple devices** to the free Wi-Fi at the Extended Stay America – Richmond – Glen Allen – Short Pump. The hotel uses a standard guest portal login (captive portal) rather than restricting connections to a single device: * You can connect your phone, laptop, tablet, or other devices by selecting the hotel's Wi-Fi network and entering the access code/room details provided at check-in on each device's browser. * While there is generally no strict limit on the number of personal devices you can connect, bandwidth is shared, so speeds on the free tier may slow down if multiple devices are streaming or downloading at the same time. * If you need higher speeds for working, video conferencing, or heavy streaming across multiple devices, the hotel offers an **Enhanced Wi-Fi** upgrade for an additional fee, purchasable directly through the login portal.

Q: Can I make a reservation without a credit card at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Generally, no.** Extended Stay America – Richmond – Glen Allen – Short Pump requires a valid credit card (or major debit card) to hold a reservation and to check in. Key details to keep in mind regarding their booking and payment policy: * **Reservation Guarantee:** A card is required at the time of booking to secure the room and to cover potential cancellation or no-show fees. * **Stays Under 7 Nights:** Hotel policy specifically dictates that for stays of fewer than 7 nights, a valid credit card is required for payment. * **Cash Policy:** This location is generally cashless at check-in. Even for extended stays where cash payment might be considered, a card is still required on file for incidental security deposits (which can be up to $250). * **Debit Cards:** You can often use a bank-issued Visa or Mastercard debit card instead of a traditional credit card, but be aware that the hotel will place a temporary pre-authorization hold on your account for the room rate plus the deposit. If you only have cash or need an exception, contact the property directly at **(804) 747-8898** prior to arriving to ask if they can accommodate a walk-in or cash deposit arrangement.

Q: Can I pay for the deposit with a credit card at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, you can pay for the deposit with a credit card.** In fact, using a credit card is the preferred (and often required) method at Extended Stay America. A few details regarding their deposit policy: * **Authorization Hold:** When you use a credit card, the incidental security deposit (typically up to **$250**) is held as a pre-authorization on the card rather than an immediate charge. * **Release Window:** Once you check out and the room is inspected, the hold will be released. Depending on your bank, it usually takes **5 to 14 business days** to drop off your account. * **Requirements:** The name on the credit card must match the government-issued photo ID of the primary guest checking in. * **Cash Policies:** This specific Short Pump location generally operates as a **cashless property**, meaning a valid credit card (or accepted debit card) is mandatory for both payment and the security deposit.

Q: Do any rooms have a balcony or patio at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, none of the guest rooms or suites at **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** feature a private balcony or patio. The property only offers standard enclosed studio/multi-bed suites. However, there are shared outdoor common spaces available to all guests on the grounds, including an outdoor seating/picnic area and barbecue facilities.

Q: Do children stay free at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, children stay free** at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump. Under Extended Stay America's brand policy, **children under 17 (or age 17 and under)** stay for free when sharing a room with a parent or adult guardian, provided the total number of guests does not exceed the room's maximum occupancy limit.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer resort passes or day passes.** Extended Stay America is an economy/midscale extended-stay lodging brand rather than a full-service resort. The amenities at this location (such as the fitness room, guest laundry, and grab-and-go breakfast) are basic residential conveniences strictly reserved for registered, overnight hotel guests. The property does not feature resort-style attractions (such as a swimming pool or spa) and does not partner with day-pass platforms like ResortPass.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump accept credit card authorization forms?

A: **Yes**, Extended Stay America locations—including the **Richmond - Glen Allen - Short Pump** property—accept third-party credit card authorization forms. If you are paying for someone else’s room, taxes, or stay fees, you will need to comply with the brand's third-party payment process: 1. **Obtain the Official Form:** Request the brand’s official **Third-Party Credit Card Authorization Form** directly by calling the hotel front desk or accessing it through the Extended Stay America system. 2. **Submit in Advance:** The cardholder must complete, sign, and return the form (along with any required documentation, such as a copy of the card and cardholder ID, depending on the hotel’s specific security rules) **prior to the guest’s arrival**. 3. **Incidental Deposits:** Keep in mind that many locations only allow the authorization form to cover room charges and taxes. The arriving guest may still need to present a valid photo ID and their own credit/debit card at check-in to cover the hotel's refundable security/incidental deposit (typically up to $250). It is recommended to call the property directly at **(804) 747-7774** ahead of check-in to request their secure form link or transmission instructions and confirm any incidental deposit details.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump charge a resort fee for guests?

A: **No, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not charge a resort fee** (or mandatory destination/facility fee). Basic amenities like Wi-Fi and self-parking are included free of charge. The only extra charges you might encounter are standard optional or incident-based fees, such as: * Pet fees (if bringing a pet) * Optional daily housekeeping requests (extended stays typically include complimentary scheduled periodic cleaning) * Early check-in or late check-out fees (subject to availability)

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a BBQ or picnic area?

A: **Yes**, the Extended Stay America Suites - Richmond - Glen Allen - Short Pump features an outdoor picnic area along with on-site barbecue grills/facilities for guest use.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a bookstore on the premises or within walking distance?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump (located at 4231 Park Place Court in the Innsbrook Corporate Center) **does not have a bookstore on the premises or within reasonable walking distance**. * **On-site:** As an extended-stay hotel, amenities are limited to essentials such as kitchenettes, a fitness room, guest laundry, and a small front-desk grab-and-go/market area. * **Walking distance:** The hotel sits in an office park/corporate corridor. While there are convenience stores and restaurants nearby, there are no dedicated bookstores within safe or practical walking distance. ### Closest Options by Car: * **Barnes & Noble (Short Pump):** Located at 11640 W. Broad Street (near Short Pump Town Center), approximately a **5- to 7-minute drive** (about 2.5 to 3 miles west). * **Barnes & Noble (The Creeks at Virginia Centre):** Located at 9840 Brook Road in Glen Allen, about a **12- to 15-minute drive** east.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a game room?

A: **No**, the Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not have a game room. As an extended-stay, budget-friendly hotel, its shared amenities are primarily limited to essentials such as a fitness center, guest laundry facilities, an outdoor barbecue/picnic area, and free Wi-Fi.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a gift shop or newsstand?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have a full gift shop or newsstand. Instead, it offers basic conveniences typical of extended-stay properties, such as a small on-site grab-and-go convenience area/minimarket and vending machines for snacks, beverages, and basic necessities. For gifts, magazines, and newspapers, the hotel is located very close to major retail centers like Short Pump Town Center, Kroger, and Target.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a reservation link?

A: Yes, reservations can be made directly online. You can view rates and book a stay through the [Extended Stay America Suites – Richmond – Glen Allen – Short Pump official website](https://www.extendedstayamerica.com/hotels/va/richmond/glen-allen-short-pump). It can also be booked through major travel booking platforms such as Expedia or Booking.com.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a reward program?

A: **Yes.** As a branded Extended Stay America property, it participates in the brand’s loyalty program, known as **Extended Perks**. Key details about the program include: * **Free to Join:** There are no fees or complex status tiers to reach. * **No Points System:** Unlike traditional hotel reward programs where you earn points toward free nights, Extended Perks focuses on instant savings and discounts. * **Key Benefits:** * **Exclusive Member Rates:** Discounted room rates when booking directly through their website or phone. * **Welcome Discount:** A percentage off your next booking upon registration. * **Stay Perks:** Complimentary early check-in and late checkout on stays of 7 nights or longer (subject to availability). * **Partner Discounts:** Instant savings on thousands of local and national partner brands (car rentals, restaurants, retail, and entertainment). * **Drawings & Giveaways:** Automatic entries into monthly drawings for prizes, such as gift cards.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a shoe shine stand?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not have a shoe shine stand. As a budget/midscale extended-stay hotel, its on-site amenities are focused on essential conveniences, such as in-suite kitchens, a fitness center, self-service guest laundry facilities, and free Wi-Fi. Services like shoe shine stands or valet shoe shining are generally only found at full-service or luxury hotels.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have alarm clock telephone ringers?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers hearing-accessible accommodations and auxiliary aids, but standard guest rooms do not come equipped with an alarm clock telephone ringer by default. Instead, these accessibility features are provided via **hearing-accessible kits or auxiliary aid setups** (which typically include visual/tactile telephone notification devices and alert alarm clocks) available upon request or when booking one of their **Hearing Accessible** suites. To ensure a visual or amplified telephone ringer and compatible alarm setup will be placed in your room prior to arrival, it is best to: * Select a **Hearing Accessible** room during booking. * Contact the hotel directly at **(804) 747-5253** or call Extended Stay America’s accessibility line at **1-800-804-3724** to request the equipment in advance.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have any sustainability initiatives?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not advertise any location-specific, proprietary green certifications (such as LEED or Green Key). However, as part of the Extended Stay America brand, the property operates under several standard brand-wide efficiency and conservation practices: * **Reduced Housekeeping Frequency:** Full housekeeping is typically provided on a bi-weekly basis (every 14 days) or upon request rather than daily. This significantly cuts down on daily water, detergent, and energy consumption associated with laundering linens and towels. * **Resource-Efficiency Upgrades:** Across chain-wide renovations, Extended Stay America properties incorporate energy-efficient lighting (LEDs) and low-flow plumbing fixtures to reduce electricity and water consumption. * **In-Suite Kitchens:** Brand guidelines emphasize that fully equipped kitchens allow guests to store groceries and prepare meals on-site, cutting down on single-use takeout plastics and food waste. * **Material Recycling & Waste Management:** Extended Stay America partners corporate-wide with supply and waste management programs to recycle packaging, cardboard, and renovation fixtures (such as carpets and appliances). Overall, while the hotel follows the chain’s standard utility-reduction and extended-stay operational model, it lacks independent eco-certifications or an extensive, standalone sustainability program. If you have specific environmental requirements (such as dedicated on-site EV charging or advanced compost/recycling sorting), it is best to contact the front desk directly at **(804) 747-5253**.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer complimentary newspapers in the lobby. The hotel’s complimentary lobby amenities are limited to a daily grab-and-go breakfast (such as coffee, tea, muffins, and oatmeal) and free Wi-Fi.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The Extended Stay America Suites – Richmond – Glen Allen – Short Pump offers accessible guest rooms featuring toilets/toilet seats at wheelchair height (along with supporting grab bars). Because these features are equipped specifically in their ADA/mobility-accessible rooms rather than standard rooms, it is recommended to select a **Mobility Accessible** room type when reserving, or contact the property directly (at +1 804-747-5253) to ensure your assigned suite is equipped to meet your specific accessibility requirements.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer babysitting services?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer babysitting or childcare services. As a budget/midscale extended-stay hotel chain, its amenities are geared toward self-catering and independent stays—featuring in-room kitchens, free Wi-Fi, guest laundry facilities, grab-and-go breakfast, and a fitness center. Guests traveling with children who require babysitting will need to arrange for an independent, third-party local childcare service.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer complimentary coffee in lobby?

A: **Yes**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump provides complimentary coffee in the lobby. It is served as part of their complimentary morning grab-and-go breakfast and coffee station.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer complimentary long distance calls?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer complimentary long-distance calls. According to Extended Stay America’s property fee policies, using the in-room telephone for any external calls (other than calls to emergency services like 911, other guest rooms, or the front desk) is subject to a fee (typically around $1.00 per call, plus applicable taxes/rates).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer digital check-in?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer full digital check-in or app-based mobile room keys. Guests must check in in person at the front desk to present a valid government-issued photo ID, provide a payment method for incidentals, and receive a physical key card. The property does maintain a **24-hour front desk**, allowing check-in at any time of day or night after the standard 3:00 PM check-in time.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer free internet access for guests?

A: Yes, Extended Stay America Suites – Richmond - Glen Allen - Short Pump offers free WiFi for guests.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer lowered night guards on guest room doors?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not list lowered night guards (or secondary security door guards placed at wheelchair height) as a standard accessible amenity in its guest rooms. While the property does offer ADA-accessible rooms featuring wider doors (at least 32 inches), lever-style door hardware, grab bars, and accessible bathrooms, lowered night guards/latches are not among the standard fixtures. If you require specific reachable security hardware or have questions about exact lock placements, you can contact the property directly at **(804) 747-5253** or Extended Stay America's accessibility line at **1-800-804-3724** to confirm details prior to your stay.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer non-smoking public areas?

A: Yes, the Extended Stay America Suites – Richmond - Glen Allen - Short Pump is a non-smoking property.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer porter or bellman services for guest luggage assistance?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer porter or bellman services. Extended Stay America properties operate as midscale, self-service extended-stay hotels. Because they do not provide full-service amenities like dedicated bell staff, guests are responsible for transporting their own luggage to and from their rooms. However, the property typically provides self-service luggage carts in the lobby area for guest use.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide electronic room keys for guests?

A: **Yes, but with an important distinction between physical and mobile keys:** * **Physical electronic key cards:** **Yes.** Like most Extended Stay America properties, the hotel uses electronic locks, and guests are issued electronic RFID/magstripe plastic key cards upon check-in at the front desk to access their room and property exterior doors. * **Mobile / smartphone digital keys:** **No.** The property does not support smartphone-based digital/mobile keys via the Extended Stay America app or digital wallets (Apple/Google Wallet). Guests must check in at the front desk with a valid ID and credit card to receive a physical key card.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide transportation arrangements?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not provide transportation or shuttle services. Guests needing transportation to or from the property generally rely on: * Rideshare apps (Uber, Lyft) * Local taxi services * Rental cars (the hotel offers free on-site self-parking) If you need a taxi called on your behalf, the front desk can usually assist you in contacting a local cab company.

Q: Does the Extended Stay America - Richmond - Glen Allen - Short Pump, have roll-in shower available?

A: **Yes**, the Extended Stay America Suites - Richmond - Glen Allen - Short Pump offers mobility-accessible suites equipped with a **roll-in shower** (such as their *Mobility Accessible Deluxe Suite with 1 Queen Bed and Sofa Sleeper*). Because accessible rooms are limited, make sure to select the specific room type indicating a roll-in shower when booking, or contact the property directly to ensure one is reserved for your dates.

Q: Has Extended Stay America - Richmond - Glen Allen - Short Pump received any official cleanliness or sanitation certification?

A: There is **no record of this specific property receiving an independent, third-party cleanliness or sanitation certification** (such as a AAA Diamond Clean certification, GBAC STAR accreditation, or similar industry seal). However, the property operates under both internal brand standards and mandatory local regulations: 1. **Brand Cleanliness Standards:** Like other locations across the brand, this hotel follows the Extended Stay America **STAYconfident** program. This is an internal cleaning protocol developed in partnership with P&G Professional that utilizes hospital-grade disinfectants and includes a 10-point room-cleaning and pre-check-in inspection process. 2. **Local Health and Lodging Compliance:** The property is subject to mandatory inspection and permitting under the **Virginia Department of Health (VDH)** lodging regulations. In Henrico County, hotels are routinely inspected for sanitation, pest control, linen handling, and physical cleanliness to maintain their operating permits.

Q: How can I modify or cancel my reservation at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: How you modify or cancel your reservation depends on whether you booked directly or through a third-party service: --- ### 1. If You Booked Directly with Extended Stay America *(via ExtendedStayAmerica.com, the mobile app, or by calling central reservations)* * **Online / Mobile App:** 1. Go to **ExtendedStayAmerica.com** and look for the **"Find / Manage Reservation"** link at the top of the page. 2. Enter your **Confirmation Number** and **Last Name**. 3. Select **Modify** to adjust your travel dates, room type, or length of stay, or select **Cancel** to cancel the stay. 4. Ensure you complete the cancellation and save your cancellation confirmation number for your records. * **By Phone:** * **Central Reservations:** Call **1-855-765-3618**. * **Direct to the Hotel:** Call the Richmond - Glen Allen - Short Pump front desk directly at **(804) 747-5253**. --- ### 2. If You Booked Through a Third Party *(Expedia, Booking.com, Hotels.com, Priceline, Agoda, or a corporate travel portal)* * The hotel cannot modify or cancel reservations made through third-party agents directly. * Log into your account on the website or app where you originally made the booking, find your itinerary under "Trips" or "Bookings," and initiate the change or cancellation from there. --- ### Important Policy Details to Keep in Mind * **Standard / Flexible Rates:** Most standard reservations allow cancellation **up until 6:00 p.m. local hotel time on the date of arrival** without a fee. Canceling after 6:00 p.m. or failing to check in typically results in a one-night charge plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates usually can only be canceled within **24 hours of booking**; after 24 hours, the full prepayment is non-refundable and dates generally cannot be modified. * **Extended Plus Program (EPP) / Long-Term Rates:** These often require cancellation within 24 hours of booking; canceling later may result in forfeiting a multi-night deposit. * **Length-of-Stay Adjustments:** If you booked a discounted weekly or monthly rate and shorten your stay, your nightly rate may revert to the standard daily rate, which could adjust your overall bill.

Q: How often does housekeeping come at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, housekeeping frequency depends on the length of your stay under their standard brand policy: * **Stays of 1 to 7 nights:** Routine housekeeping is **not** provided during your stay. However, fresh towels and linens can be picked up or exchanged at the front desk whenever needed. * **Stays of 8 nights or longer:** Full-service housekeeping is provided **once every two weeks (every 14 days)**. This includes dusting, vacuuming, emptying trash, cleaning the bathroom and kitchen, and replacing linens and towels. You are assigned your scheduled cleaning day in your key packet upon check-in. **Additional options:** * If you would like extra cleanings beyond the standard schedule (such as a refresh or an additional full clean), they can usually be arranged through the front desk for an **additional fee**.

Q: Is a credit card required to secure my rate at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes.** In accordance with Extended Stay America’s booking and guarantee policies: * **To guarantee your booking and rate:** A valid credit card is required at the time of reservation to hold the room and secure the quoted rate. If you fail to arrive without cancelling within the designated window, the card will be charged a no-show fee (typically the first night’s room rate plus tax). * **Prepaid/Advance Rates:** If you select an Advance Purchase or special promotional rate, the card will be charged immediately upon booking. * **At Check-In:** A valid card matching government-issued ID is required at check-in. Extended Stay America requires payment upfront and places an authorization hold (typically up to $250) on the card for incidentals. For stays under 7 nights, a credit card is mandatory for payment.

Q: Is a voltage converter available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, voltage converters are not provided as a standard amenity** at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Like most mid-range and extended-stay hotels in the United States, guest rooms feature standard U.S. Type A/B electrical outlets supplying **120V / 60Hz**. The hotel does not supply step-up/step-down voltage converters or international plug adapters for guest use. ### What to keep in mind: * **Dual-voltage devices:** Most modern personal electronics (laptops, smartphones, tablets, cameras) have universal power supplies that automatically handle 100V–240V. For these, you only need a physical **plug adapter** (converting your regional plug into a standard US two- or three-prong plug). * **Single-voltage high-draw appliances:** Items like hair dryers, straighteners, electric kettles, or curling irons that specify 220V–240V only **will require a true step-down/step-up voltage converter** to avoid damage or fire hazards. * **If you need one:** The hotel is located very close to the Short Pump shopping corridor, so if you forget an adapter or converter, you can easily purchase one at nearby stores such as Target, Best Buy, or Walmart. Alternatively, you can contact the property directly at **(804) 747-5253** to see if staff happen to have a spare adapter left behind in lost-and-found.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but only in select rooms.** An adjustable-height handheld shower wand is not standard across all units at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump; however, it is provided in their **mobility-accessible rooms** (such as accessible suites with roll-in showers or accessible tub setups). Standard guest rooms feature fixed showerhead and tub combinations. If you require a handheld wand, make sure to book a designated accessible suite or contact the hotel directly in advance to request a room with this specific feature.

Q: Is an electrical adapter available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, electrical (international power) adapters are not a standard amenity** provided in guest rooms or guaranteed at the front desk at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Like most budget and extended-stay properties in the United States: * Standard **Type A and Type B (120V / 60Hz)** American wall outlets are provided throughout the suites. * While the front desk may occasionally have a spare charger or adapter left behind by past guests, they do not list adapters as an available amenity. **Tips if you need an adapter:** * Bring your own universal travel adapter (and voltage converter if your device does not support 110–120V). * The hotel is located adjacent to **Short Pump Town Center** and near major retailers such as **Target**, **Best Buy**, and **Walmart**, where you can purchase travel plug adapters nearby.

Q: Is direct billing available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, direct billing is available**, but it must be approved and set up in advance through Extended Stay America’s corporate/business accounts program (or third-party credit card authorization). Direct billing is typically handled through two main methods: 1. **Corporate Direct Bill Account (Client Connect):** * Extended Stay America offers a corporate **Direct Bill Program** for businesses, organizations, and travel managers booking extended stays. * The company must submit a credit application with Extended Stay America's corporate accounts team. Once approved, reservations at the Short Pump location can be billed directly to the organization’s account via invoicing. 2. **Credit Card Authorization Form (Third-Party Billing):** * If your company or organization does not have an established corporate billing account, you can arrange for payment without the cardholder being present by submitting an official **Extended Stay America Credit Card Authorization Form**. * This form must be completed, signed, and submitted to the hotel before the guest checks in. ### What to do next: * If you are an individual traveler needing your employer to pay, ask your company's travel coordinator if they have an active ESA corporate account, or contact the front desk at **(804) 935-0900** to request their credit card authorization form prior to arrival.

Q: Is grocery shopping service available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, Extended Stay America – Richmond – Glen Allen – Short Pump does not offer an in-house grocery shopping or pre-stocking service.** However, you have a few easy alternatives during your stay: * **Nearby Grocery Stores:** The hotel is located close to several supermarkets, including Kroger, Target, and Trader Joe's. * **Third-Party Delivery:** You can use services like Instacart, DoorDash, or Walmart+ to have groceries delivered directly to the hotel lobby. * **On-Site Options:** The property features fully equipped in-room kitchens (refrigerator, stovetop, microwave), a small on-site grab-and-go convenience market in the lobby, and partnerships with food delivery platforms like Grubhub.

Q: Is group pricing available online at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, official discounted group pricing cannot be booked directly through standard instant online checkout** for the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Like all Extended Stay America properties, group rates are handled through a dedicated sales process rather than an automated online checkout: * **Group Booking Requirements:** Extended Stay America offers group discounts for stays requiring **5 or more rooms** (for project/extended travel) or **10 or more rooms** (for events, weddings, reunions, and sports teams). * **How to Request Group Pricing:** You must submit an online RFP/group inquiry form via the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com/group-bookings) or call their group sales reservation department at **1-877-701-3383** to receive custom group quotes and block rooms. * **Online Booking Limitations:** Standard reservation forms on esa.com or travel sites (like Expedia or Booking.com) cap individual bookings at a few rooms per transaction, and standard multi-room online bookings over 9 rooms trigger group policy restrictions rather than discounted group rates. *(Note: If you only need individual rooms for multiple people, you can book standard weekly/extended stay rates directly online, as tiered discounts apply automatically to stays of 7+ or 30+ nights).*

Q: Is smoking allowed at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: No, smoking is not allowed at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. The property is non-smoking.

Q: Is the free internet access at Extended Stay America - Richmond - Glen Allen - Short Pump secure for online banking or transactions?

A: **No, it is not considered secure** for sensitive activities like online banking, entering credit card numbers, or conducting confidential financial transactions without extra protection. Like virtually all public and hotel guest Wi-Fi networks—including standard amenities across Extended Stay America locations—the free internet is an **open/shared public network**. ### The Security Risks * **Shared Network Exposure:** Anyone on the property (or nearby) connecting to the same guest network can potentially intercept network traffic, spoof the router, or deploy "man-in-the-middle" (MitM) attacks. * **Rogue/Fake Access Points:** Attackers can easily broadcast a network with a similar or identical name (an "Evil Twin" hotspot) to trick hotel guests into connecting directly through a malicious device. * **Session Hijacking:** Even though most banks use HTTPS/SSL encryption to scramble login credentials, poorly secured public Wi-Fi can expose session tokens, DNS requests, and metadata to other connected users. --- ### How to Safely Transact If You Must Use the Internet 1. **Use Your Cellular Data / Personal Hotspot (Safest):** Turn off Wi-Fi on your phone or laptop and use your mobile carrier’s cellular network instead. Cellular connections are significantly more secure than public Wi-Fi. 2. **Use a Trustworthy VPN (Virtual Private Network):** If you have to use the hotel Wi-Fi, turn on a reputable, encrypted VPN service before opening any banking apps or entering credentials. A VPN encrypts all data leaving your device, preventing other users on the network from snooping. 3. **Check for HTTPS:** Ensure that any website you visit displays `https://` and a locked padlock icon in the browser address bar. Never bypass browser certificate warnings on public Wi-Fi. 4. **Use Official Banking Apps with Multi-Factor Authentication (MFA):** Mobile apps from major financial institutions typically use certificate pinning (which makes interception harder than in standard web browsers), but pairing them with cellular data or a VPN is still strongly advised.

Q: Is the free internet at Extended Stay America - Richmond - Glen Allen - Short Pump limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is **available 24/7**. It is not restricted to specific hours and can be accessed at any time during your stay in both guest rooms and public areas. You simply connect using the network credentials provided at check-in or via the captive portal.

Q: Is the free internet speed at Extended Stay America - Richmond - Glen Allen - Short Pump suitable for video streaming and work?

A: The **free basic Wi-Fi** at Extended Stay America Suites – Richmond – Glen Allen – Short Pump is generally **not reliable for heavy video streaming or demanding remote work** (such as frequent Zoom/Teams video conferencing or large file transfers). ### What to Expect: * **Speed Limitations of the Free Tier:** Like most Extended Stay America properties, the complimentary Wi-Fi is throttled to baseline speeds (typically around 1 to 3–5 Mbps down). * **Suitable for:** Checking email, light web browsing, messaging apps (Slack, WhatsApp), and standard-definition video streaming. * **Challenging for:** Multi-party HD video meetings, HD/4K Netflix/YouTube streaming, VPN connections, or multiple simultaneous devices. During peak evening hours, speeds often slow down further due to shared bandwidth. * **Paid Upgrade ("Enhanced High-Speed Wi-Fi"):** * The hotel offers a paid **Enhanced / Premium Wi-Fi** tier, which can be purchased through the Wi-Fi captive login portal (priced either daily, weekly, or monthly). * This upgrade provides up to 3x–4x more bandwidth and is specifically designed for guests who need to work remotely, participate in video calls, or stream higher-quality media. ### Recommendation: If your work requires stable video calls, VPN access, or seamless HD streaming, **rely on the paid Wi-Fi upgrade** upon arrival, or have your phone's cellular hotspot ready as a dependable backup.

Q: Is there a florist available on-site or nearby at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there is no florist on-site** at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. As an extended-stay hotel, its on-site amenities focus primarily on self-service basics (such as in-room kitchens, laundry facilities, and a fitness center). However, there are multiple **florists and floral services nearby** that you can visit or have deliver to the hotel (located at 4231 Park Place Court): * **Strange’s Florists, Greenhouses & Garden Centers:** Located just down the road at 12111 W Broad St (around 3 to 4 miles west near Short Pump Town Center), this is the largest full-service florist and garden center in the immediate area. * **Local Grocery Stores with Floral Departments:** Nearby supermarkets such as **Kroger**, **Wegmans**, and **Trader Joe’s** (all situated along West Broad Street within a 5- to 10-minute drive) offer ready-made bouquets and fresh cut flowers. * **Delivery Florists:** Regional shops like **Vogue Flowers** and **Brookland Park Flowers & Gifts** frequently deliver to hotels and businesses in the Glen Allen / Short Pump corridor.

Q: Is there a hairdresser at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no hairdresser or hair salon on-site at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Extended Stay America locations operate as budget-friendly, extended-stay properties focusing on basic amenities such as in-room kitchens, free Wi-Fi, fitness facilities, and guest laundry. However, because the hotel is located right in the Short Pump / West Broad Street commercial corridor, there are numerous hair salons and barbershops just a few minutes' drive away (such as *Hair Cuttery*, *Great Clips*, and *My Salon Suite* along Broad Street and Pump Road).

Q: Is there a nightly refresh service available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there is no automatic nightly refresh service** included at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Because Extended Stay America properties operate as extended-stay hotels, housekeeping is provided on an interval schedule rather than daily: * **Short Stays (1–7 nights):** Housekeeping is not routinely performed, but fresh towels and linens can be exchanged at the front desk whenever needed. * **Longer Stays (8+ nights):** Full-service housekeeping is scheduled periodically (typically once every one to two weeks depending on brand and reservation terms). * **On-Demand Refresh Service:** You can purchase an à la carte **Refresh Service** for an additional fee (typically around $5 per service). This service includes replacing soiled towels, emptying trash, making the bed with existing linens, and replenishing basic amenities like soap and toilet paper (dishes are not washed).

Q: Is there an accessible main entrance to the Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump has an accessible main entrance. The property features: * An accessible hotel entrance with sufficient door width and level landings. * An accessible, step-free route connecting accessible parking areas to the entrance and the registration desk. * An accessible front desk/check-in registration counter.

Q: Is there an accessible route to guest room at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, there is an accessible route to guest rooms** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. According to the hotel’s accessibility specifications and amenities: * **Site and Entrance Access:** There is an accessible route from site arrival points (including accessible parking and access aisles with curb cuts) to the main hotel entrance. * **Building Interior:** The entrance features level landings and wide doorways, and the property is equipped with an elevator to provide step-free access to upper floors and guest room corridors. * **Accessible Rooms:** The hotel offers designated mobility-accessible and hearing-accessible guest rooms featuring wide entryways, roll-in showers or accessible tubs, and grab bars. If you require specific accommodations (such as a ground-floor room, specific clearance, or a lowered bed frame), it is recommended to specify this when booking or contact the property directly to ensure your exact needs are met.

Q: What are Extended Stay America - Richmond - Glen Allen - Short Pump security procedures?

A: Specific security protocols, guard patrol logs, and internal incident manuals for the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** are proprietary and not published publicly. However, based on Extended Stay America’s brand standards and property disclosures, the hotel enforces several key security and safety procedures: ### 1. Guest Verification & Access Control * **Identity & Payment Checks:** Guests are required to show a valid, government-issued photo ID along with a matching payment method upon check-in to confirm registration. * **Minimum Age Policy:** The primary guest checking in must generally meet the minimum age requirement (typically 21 years old). * **Keycard Access:** Property access, exterior night entrances, and guest suites are restricted via electronic keycard locks. * **Visitor and Package Protocol:** Mail and package deliveries are accepted at the front desk and require matching identification to retrieve. ### 2. Surveillance & Monitoring * **CCTV Systems:** Closed-circuit television (CCTV) cameras operate in public and common areas, including parking lots, building perimeters, entry lobbies, and interior corridors (cameras are never placed in guest rooms or private quarters). * **Front Desk Presence:** The property maintains front desk coverage/access (including 24-hour assistance or on-call staff during overnight hours). ### 3. Valuables & In-Room Safety * **Safe Deposit Options:** In-room safes or front-desk safe deposit boxes are available for securing valuables. * **Fire & Environmental Safety:** Rooms and corridors are equipped with smoke detection systems, fire alarms, and fire extinguishers. * **Direct Emergency Dialing:** In-room phones allow direct calling to 911 for emergency response. ### 4. Code of Conduct & Site Compliance * **Smoke & Noise Enforcement:** The property strictly enforces a non-smoking policy in dedicated non-smoking areas (backed by electronic sensors). * **Vendor & Contractor Verification:** External contractors and vendors visiting the property must complete on-site check-in protocols (such as site readiness/user agreements) to verify authorized presence. * **Right to Terminate Access:** Hotel management reserves the right to refuse service, terminate reservations, or evict individuals who violate site rules, create safety hazards, or engage in illicit behavior. *** *If you are inquiring due to a specific safety concern, parking security question, or special check-in requirement, contact the hotel’s front desk directly at **(804) 747-8898**.*

Q: What are the extra person charges at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Extended Stay America properties, including the **Richmond - Glen Allen - Short Pump** location, follow standard brand guest occupancy policies: * **Additional Adults:** There is an extra person charge of **$5.00 per night** for each additional adult beyond single occupancy. * **Children:** Children **17 years old and younger stay free** when sharing a room with an adult using existing bedding. * **Occupancy Limits:** Rooms have strict maximum occupancy limits (typically 2 to 4 guests depending on the specific suite type booked), and rollaway beds/cribs are not provided. *(Note: Rates and policies are subject to local taxes and property changes; entering your exact party size during booking will automatically calculate the fee into your room total.)*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** follows the brand-wide **STAYconfident** health and cleanliness initiative, which includes the following protocols: * **Hospital-Grade Cleaning & Disinfection:** The hotel partners with P&G Professional to clean and sanitize rooms and common areas using commercial disinfectants and cleansers (such as Microban, Mr. Clean, Comet, and Spic and Span). * **High-Touch Surface Focus:** There is an increased frequency of sanitizing frequently touched surfaces throughout public spaces (elevators, door handles, handrails, front desk counters). * **10-Point Room Cleaning & Pre-Check-in Inspection:** Guest rooms undergo a standardized 10-point cleaning process covering all areas—including kitchens, living spaces, and bathrooms—and rooms are inspected prior to guest check-in. * **Flexible & Contactless Services:** * Guests can request linen and towel exchanges without requiring housekeeping staff to enter the room. * Contactless check-out options are available, with receipts sent digitally via email. * **Housekeeping Schedules:** In line with standard extended-stay practices, full housekeeping service is provided bi-weekly (or on request for shorter stays), minimizing unnecessary entries into guest suites while allowing on-demand trash and linen replenishment.

Q: What is Extended Stay America - Richmond - Glen Allen - Short Pump's policy on lost and found items?

A: Under standard **Extended Stay America** brand policy, which applies to the Richmond - Glen Allen - Short Pump location, the lost and found policy is as follows: * **Contacting the Hotel:** If you believe you left an item behind, contact the front desk directly at **(804) 747-5253**. You will need to provide details such as your name, room number, dates of stay, and a detailed description of the missing item. * **Retrieval & Shipping Costs:** If the item is located, the front desk/hotel management will provide instructions on how to retrieve it. Guests can either pick it up in person or arrange for shipping; **guests are responsible for the method and cost of delivery** (typically requiring you to provide a prepaid shipping label or carrier account). * **Retention Period:** Unclaimed items are held by the property's housekeeping/front office for a standard holding period before being discarded or donated. Because items are managed directly on-site, reaching out to the hotel's front desk as soon as possible offers the best chance of recovery.

Q: What is the cancellation policy at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America - Richmond - Glen Allen - Short Pump**, the cancellation policy depends on the specific rate type selected at booking: * **Standard / Flexible Rate Reservations:** * Must be cancelled by **6:00 PM local hotel time on the day of arrival** to avoid a penalty. * If cancelled after 6:00 PM or in the event of a no-show, the credit card holding the reservation will be charged a **No-Show Fee equal to the first night's room rate plus tax**. * **Advance Purchase (AP) Rates:** * Non-refundable. * Cancellations are only permitted within **24 hours of the original booking**. * If cancelled more than 24 hours after booking or in the case of a no-show, you will forfeit the full advance prepayment for the entire stay. * **Extended Plus Program (EPP) Rates (Long-Term Stays):** * Cancellations are permitted within **24 hours of booking**. * Cancelling after 24 hours or failing to show will forfeit a non-refundable deposit equal to **three (3) nights' room rate plus tax**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** * If booked through an Online Travel Agency (OTA) or third party, the third party's cancellation policy applies, and the reservation must be cancelled directly through that service. *(Note: Always check your confirmation email, as special promotional rates or peak event dates can occasionally carry stricter cutoff windows).*

Q: What is the deposit required to book a room at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The deposit requirements at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** depend on the type of booking and the incidental security deposit: ### 1. Booking / Reservation Deposit * **Standard / Flexible Rates:** Generally do **not** require an upfront cash deposit to book, though a valid credit card is required to hold and guarantee the reservation. Payment for the room is collected upon check-in (charged in advance for the stay or weekly for longer stays). * **Advance Purchase Rates:** Require **full prepayment** at the time of booking, which is non-refundable. * **Extended Plus Program (EPP):** Requires a deposit equal to **3 nights’ room rate plus tax**. --- ### 2. Incidental / Security Deposit (At Check-In) * **Amount:** Extended Stay America properties require a refundable incidental hold/security deposit of **up to $250** per stay. * **Payment Method:** Must be placed using a credit card or debit card in the primary guest's name (the property is cashless and does not accept cash). * **Refund:** The hold is released upon check-out after the room is inspected, typically reflecting back on your account within **5 to 14 business days**, depending on your bank. *Tip: The exact incidental hold amount (typically between $100 and $250) can vary slightly based on length of stay. You can confirm the exact hold amount for your dates by contacting the front desk directly at (804) 747-8898.*

Q: What is the longitude (in degrees) of Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located at 4231 Park Place Court, Glen Allen, VA 23060) is situated at approximately: * **Longitude:** **-77.5877°** (or **77° 35' 16" W**)

Q: What is the procedure for after-hours check-in at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The procedure for after-hours check-in at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** follows the standard Extended Stay America late-arrival policies: 1. **Notify the Hotel Ahead of Time (Crucial Step):** * Standard reservations are only guaranteed for arrival until **6:00 PM local time** on your check-in date. * If you anticipate arriving after 6:00 PM or late into the night, you **must call the property directly** at **+1 (804) 747-5253** to inform them of your late arrival. * This ensures your booking is held and prevents it from being marked as a no-show or automatically cancelled. 2. **Arriving at the Hotel:** * The hotel features **24-hour front desk staffing/coverage**. * The front lobby doors may be locked during late-night hours for safety and security. If locked, locate the **call button/intercom phone** near the main entrance to contact the on-duty night attendant. 3. **Check-In Requirements:** * **Government-Issued Photo ID:** The primary guest must present valid identification matching the reservation name (minimum check-in age is typically 21). * **Payment Method:** A valid physical credit or debit card matching the ID is required to cover the room and tax (cash is generally not accepted at check-in). * **Incidental Deposit:** Be prepared to provide an authorization hold for an incidental deposit (typically up to $100–$250). *Tip:* Always call the property directly on the day of your arrival as soon as you know your travel will be delayed, so they can add a note to your reservation and ensure an agent is prepared to process your check-in immediately upon arrival.

Q: What is the website link for Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The official website for **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** is: * [Extended Stay America Suites - Richmond - Glen Allen - Short Pump](https://www.extendedstayamerica.com/hotels/va/richmond/glen-allen-short-pump) **Property Details:** * **Address:** 4231 Park Place Court, Glen Allen, VA 23060 * **Phone:** (804) 747-5253

Q: What is the wifi bandwidth at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Extended Stay America does not publish a specific, guaranteed megabit-per-second (Mbps) bandwidth rating for the **Richmond - Glen Allen - Short Pump** location. However, the hotel operates under Extended Stay America's standard, tiered Wi-Fi system: * **Standard (Free) Wi-Fi:** Included with every room, but bandwidth-throttled. Typically, this tier provides roughly **1 to 5 Mbps**, which is suitable for basic web browsing, checking email, and light messaging. * **Enhanced High-Speed Wi-Fi (Paid Upgrade):** Available via the captive portal upon login. The brand advertises this upgrade as delivering up to **4x faster speeds** (generally reaching **10 to 20+ Mbps**), designed for HD video streaming, remote work, and video conferencing. *Note: Actual bandwidth and speeds can fluctuate depending on overall guest network traffic and room distance from the nearest access point. If you have strict bandwidth requirements for work, you can contact the front desk directly at **(804) 747-5253** to confirm recent network performance.*

Q: When was Extended Stay America - Richmond - Glen Allen - Short Pump built?

A: The property currently operating as **Extended Stay America Suites - Richmond - Glen Allen - Short Pump** (located at 4231 Park Place Court, Glen Allen, VA) was built in **1999** (originally developed and operated as a TownePlace Suites by Marriott before transitioning to Extended Stay America).

Q: Which amenities does Extended Stay America - Richmond - Glen Allen - Short Pump offer?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers a variety of amenities designed for convenience and longer-term stays: ### **Room Amenities** * **Fully Equipped Kitchens:** Includes a full-size refrigerator, stovetop, microwave, and coffee maker. * **Free Wi-Fi:** High-speed internet access in all suites. * **Living & Workspace:** Flat-screen TV with cable/satellite channels, dedicated work desk, and seating area (select suites include a sofa bed). * **Bathroom Comforts:** Private bathroom with hairdryer and complimentary toiletries. * **Climate Control:** In-room air conditioning and heating. ### **Property & Guest Services** * **Free Grab-and-Go Breakfast:** Complimentary morning breakfast items. * **Fitness Center:** On-site gym facilities. * **Guest Laundry:** Coin-operated/card laundry facilities on-site. * **Outdoor Space:** Picnic area with outdoor seating and BBQ grilling facilities. * **Free Self-Parking:** Complimentary on-site parking (including accessible parking spaces). * **24-Hour Front Desk:** Staffed around the clock for guest assistance. * **Pet-Friendly Accommodations:** Pets are welcome (additional pet fees typically apply). * **Smoke-Free Property:** 100% non-smoking rooms and public areas. * **Accessibility:** Wheelchair-accessible facilities and elevator access.

Q: Are luxury linen types available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, luxury linen types are not available** at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. This property is a budget-to-midscale extended-stay hotel focused on practical, cost-effective amenities such as fully equipped kitchens, on-site laundry, and free Wi-Fi. The rooms are furnished with standard brand-issue hotel bedding (such as standard poly-cotton blends or basic branded comfort linens), and there is no luxury linen program, high-thread-count menu, or pillow/linen upgrade service available.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but typically only upon request at the front desk rather than pre-stocked in the room.** At **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**, rooms come equipped with the primary kitchen appliances (refrigerator, stovetop, and microwave). In line with standard Extended Stay America Suites policy: * **Pots, pans, dishes, and utensils** are provided **free of charge**, but they are kept at the front desk to ensure cleanliness. * You will need to ask the front desk staff for a cookware/dish kit when you check in or as needed during your stay. *Tip:* Basic items like a small frying pan, saucepan, plates, bowls, cups, and silverware are usually included in the kits, but specialty or large serving dishes are limited. If you have specific cooking or serving needs, it is recommended to request them right at check-in or call ahead to verify exact availability.

Q: Are rollaway beds available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, rollaway beds (as well as extra beds and cribs) are **not available** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. If you need additional sleeping space beyond standard beds, select room types at this property (such as Deluxe Suites and 1- or 2-Bedroom Suites) include a pull-out **sofa sleeper**.

Q: Are sofa beds available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, sofa beds (sleeper sofas) are available**, but only in specific room types. They are featured in suites such as: * **Deluxe Studio / 1-Bedroom Suites** (typically 1 Queen Bed + 1 Sofa Sleeper) * **2-Bedroom / Premium Suites** (typically 2 Queen Beds + 1 Sofa Sleeper) Standard studio rooms with just one or two regular beds generally do not include a pull-out sofa. When booking, make sure to specifically select a suite that lists **"Sofa Sleeper"** or **"Sofa Bed"** in the room description.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a pantry area?

A: The guest rooms at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** do not feature a separate, dedicated walk-in pantry closet. Instead, every room includes a **fully equipped kitchen / kitchenette area** designed for extended stays. For storing food and groceries, this kitchen area provides: * **Kitchen cabinetry and shelving** * A **full-size refrigerator and freezer** * A **stovetop**, **microwave**, and sink * Countertop space and dining/prep space In addition, the hotel itself has a small on-site grab-and-go/minimarket area near the lobby for snacks and essentials.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a microwave?

A: Yes, guest rooms at Extended Stay America Suites – Richmond - Glen Allen - Short Pump have a microwave.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a mini fridge?

A: Yes, but even better: guest rooms at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** come equipped with a **full-size refrigerator** (with a freezer compartment) as part of their in-room kitchen, rather than just a compact mini fridge. The kitchen setup also includes a stovetop and a microwave.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a refrigerator with an ice maker?

A: **No.** While the guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump feature fully equipped kitchens with full-size refrigerators (and freezer compartments), the refrigerators **do not include built-in automatic ice makers**. Standard policy for Extended Stay America Suites is to provide standard full-size refrigerator/freezers. Guests typically need to use ice cube trays in their freezer or purchase a bag of ice from a local store if needed.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a toaster oven?

A: **No**, guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump do not include a toaster oven. The in-room kitchens are equipped with standard appliances consisting of: * A full-size refrigerator * A stovetop (two-burner) * A microwave * A standard slot toaster (available in room or upon request with kitchenware kits) * A coffee maker Neither conventional ovens nor countertop toaster ovens are standard amenities in these suites.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a water purification system for the room?

A: **No**, guest rooms at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** do not have dedicated in-room water purification systems or filtration units. The suites feature standard kitchens/kitchenettes connected directly to the local municipal tap water supply. If you prefer filtered or purified drinking water during your stay, you will need to bring your own portable filter (such as a Brita pitcher) or purchase bottled water from nearby stores (such as the nearby Kroger or Target).

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have conventional ovens?

A: **No, they do not.** While the guest suites at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** include fully equipped kitchens, they do **not** have conventional, full-size baking ovens. Instead, the in-room kitchen amenities include: * A **stovetop** (cooktop) * A **microwave** * A **full-size refrigerator/freezer** * A coffee maker, toaster, and cookware/utensils (available upon request or stocked in-room) If you need conventional baking facilities during your stay, you would need to rely on the microwave or check with the front desk regarding portable countertop appliances (such as toaster ovens, where available).

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are typically not stocked inside the guest rooms prior to arrival.** At Extended Stay America Suites properties (including the Richmond - Glen Allen - Short Pump location): * **Cookware and dish kits:** Kitchen items—such as dishes, cutlery, pots, pans, and basic cleaning items (like dishcloths or drying racks)—are kept at the front desk rather than pre-stocked in the rooms. You can request kitchenware kits from the front desk upon check-in at no extra charge. * **Dish soap and sponges:** While the front desk often provides small complimentary packets/bottles of dish soap and sponges upon request (or sells travel sizes at their lobby market), they are not routinely placed by the sink in the room. If you plan to do heavy cooking during your stay, you can ask the front desk for dish supplies when you pick up your cookware, or plan to bring a small sponge and bottle of dish soap with you.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have eating utensils?

A: **No, eating utensils are typically not placed inside the guest rooms prior to arrival.** However, because this property operates as an **Extended Stay America Suites** location, dinnerware and eating utensils (such as silverware, plates, bowls, and cups) are **available upon request at the front desk at no extra charge**. When you check in, you can simply ask the front desk staff for a dining/cookware kit, and they will provide the utensils and dishes for your stay.

Q: Do guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have toasters?

A: Toasters are generally **not pre-set inside the guest rooms** upon check-in, but they are **available upon request from the front desk**. The standard in-room kitchen setup includes a full-size refrigerator, stovetop, and microwave. Smaller appliances and cookware—such as toasters, coffee makers, and cooking utensils—are kept at the front desk and provided to guests free of charge (subject to availability).

Q: Do rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have a refrigerator?

A: **Yes, they do.** All rooms and suites at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** come equipped with a kitchen that includes a full-size refrigerator, as well as a microwave and a stovetop.

Q: Do the guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have phones with voicemail?

A: **Yes.** Guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump include telephones equipped with personalized voicemail. Guests have access to local calls and can retrieve voicemail messages directly from the in-room phone or via remote access. (You can confirm your room’s specific voicemail extension and any long-distance policies with the front desk upon check-in.)

Q: Do the guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump have wifi?

A: Yes, our guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump offer free Wi-Fi.

Q: Do the rooms include microwaves at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, the rooms at Extended Stay America Suites – Richmond - Glen Allen - Short Pump include microwaves.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have a Hinoki tub?

A: **No.** Extended Stay America Suites - Richmond - Glen Allen - Short Pump is a budget-friendly extended-stay hotel. Its rooms feature standard, utilitarian shower/bathtub combinations, not specialty Japanese wooden soaking tubs (Hinoki tubs).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have bathtubs with spray jets?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer bathtubs with spray jets (jetted tubs or whirlpools). Guest rooms are equipped with standard shower/tub combinations.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have oversized bathtubs?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have oversized or soaking bathtubs. The guest suites feature **standard shower/tub combination units** typical of budget extended-stay hotels.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer a mini-bar for a fee?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer an in-room mini-bar (paid or complimentary). Instead, the rooms feature a standard extended-stay setup with a **full kitchen / kitchenette** that includes a refrigerator/freezer, stovetop, microwave, and coffee maker so guests can stock their own food and beverages. For snacks and drinks on-site, the hotel offers a lobby convenience shop / vending area.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer a wet bar in the room?

A: **No**, the rooms do not feature a traditional wet bar. Instead, rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump are equipped with a **full kitchen**. Depending on your needs, this may fulfill the same function, as each kitchen area includes: * A sink with running water * A full-size refrigerator * A stovetop * A microwave * Countertop space and basic cookware/utensils

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer bottled water in the room as a complimentary service?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer complimentary bottled water in guest rooms. As a budget-oriented, extended-stay brand, complimentary amenities are limited to basic essentials such as standard toiletries, Wi-Fi, and a grab-and-go breakfast in the lobby. Each room includes a fully equipped kitchen (with a full-size refrigerator and sink), and bottled water or other drinks can be purchased from the on-site lobby convenience area/vending machines or nearby grocery stores.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer shower-only bathrooms?

A: **Yes, but only in select accessible rooms.** * **Standard rooms:** Feature standard **shower/tub combinations** (a bathtub with an overhead shower) rather than shower-only setups. * **Accessible rooms:** The property offers mobility-accessible suites (such as the *Deluxe Suite - 1 Queen Bed Mobility Accessible*) equipped with a **roll-in / walk-in shower**. If you specifically require a shower-only (or walk-in) bathroom, make sure to reserve an accessible room with a roll-in shower, or contact the property directly to request one for your stay.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide instant hot water?

A: **No**, the individual guest rooms at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump do not include dedicated instant hot water dispensers or on-demand hot water taps. However, you can heat water in your room or obtain hot water on-site through the following standard amenities: * **In-room kitchen amenities:** Suites are equipped with a stovetop, microwave, and coffee/tea maker to quickly boil or heat water. * **Lobby / Breakfast area:** Hot water dispensers are typically available in the morning as part of the hotel's grab-and-go breakfast and coffee station.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America – Richmond - Glen Allen - Short Pump does not provide laundry bags, hampers, or laundry baskets inside guest rooms. Like most Extended Stay America properties, they feature an **on-site, self-service guest laundry room** (with washers and dryers), but guests are expected to supply their own laundry bag/basket and detergent. If you need a temporary bag, front desk staff can sometimes provide standard plastic trash bags upon request, but bringing your own collapsible laundry bag or pop-up hamper is recommended for longer stays.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide weight scales?

A: **No**, **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** does not provide weight scales (neither in-room bathroom scales nor luggage scales) as a standard amenity. Extended Stay America is a midscale/budget extended-stay brand, and standard room amenities typically include: * Fully equipped kitchens (refrigerator, stovetop, microwave) * Basic cookware and dish sets * Flat-screen TV with cable * Iron and ironing board * Basic bathroom toiletries and towels If you need a luggage scale prior to departing for a flight, the front desk occasionally may have a handheld luggage scale behind the counter or access to a scale, but this is not guaranteed. You can contact the property directly at **(804) 747-5253** to check if staff can accommodate a specific request.

Q: Is a down/featherbed available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, a down or featherbed is not available at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. As an economy/midscale extended-stay hotel, the property provides standard hotel bedding consisting of traditional innerspring mattresses, standard linens, and synthetic, hypoallergenic/down-alternative pillows and comforters. They do not offer specialty bedding such as down mattress toppers or featherbeds.

Q: Is a stove available in rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, rooms at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump feature a **stovetop/cooktop** as part of their fully equipped kitchens. The in-room kitchen setup typically includes: * A 2-burner stovetop (note that there is no traditional full-sized oven) * A full-size refrigerator * A microwave * A toaster and coffee maker *Note:* Cooking utensils, pots, pans, and dishware are available for guests—if they are not already stocked in the room upon arrival, you can request a cookware and dish set from the front desk.

Q: Is a trouser or pant press available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, a dedicated trouser or pant press (such as a Corby press) is not available at this property. Instead, like standard Extended Stay America Suites locations, guest rooms are equipped with a **full-size iron and ironing board** for pressing clothing.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no washers or dryers inside the individual guest rooms at the Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Instead, the hotel provides a **communal, self-service guest laundry facility** on-site. In the rooms themselves, you will find full kitchens (refrigerator, stovetop, microwave) along with an iron and ironing board.

Q: Is an in-room printer available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, an in-room printer is not available at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. Rooms at this property feature work desks, Wi-Fi, and fully equipped kitchens, but they do not come equipped with personal printers. If you need printing services during your stay, you will typically need to check with the front desk for basic print/copy assistance or visit a nearby print and shipping center (such as a local FedEx Office or UPS Store).

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, an iron and ironing board are provided in the guest rooms at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. *(Note: If you do not see them immediately in your room upon arrival, you can request them at the front desk, as extended-stay properties occasionally keep extra sets stored there).*

Q: Is dishware available in rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, dishware is available.** The rooms at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** feature full kitchens that accommodate cookware, dishware, and utensils. Under Extended Stay America's brand policy, dish and cooking kits are complimentary for guests. If the dishware set is not already pre-stocked in your room upon arrival, you can simply request a kitchen kit from the front desk at check-in.

Q: Is in-room fax available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no **in-room** fax machine at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. However, fax and copying services are typically available through the hotel's **front desk**.

Q: Is there a bidet at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no bidet at the **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**. Standard guest bathrooms at this property are equipped with standard toilets, shower/tub combinations, hair dryers, and basic toiletries. Bidets or electronic bidet seats are generally not provided in Extended Stay America properties.

Q: Is there a fireplace in the rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump do not have fireplaces. The room amenities focus on standard extended-stay features, including fully equipped kitchens (stovetop, microwave, full-size refrigerator), a work desk, flat-screen TV, seating area, and free Wi-Fi.

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, standard rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump do not come equipped with a laundry basket or clothes hamper. The hotel provides an **on-site self-service guest laundry facility** (coin- or card-operated washers and dryers), but guests are expected to supply their own laundry bag, hamper, or basket to carry clothes back and forth. You may be able to obtain a plastic laundry/dry-cleaning bag from the front desk upon request, or you can bring a pop-up hamper or laundry bag for your stay.

Q: Is there a minibar in the room at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no minibar in the rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. Because it is an extended-stay hotel, the rooms feature a **kitchen/kitchenette equipped with a full-size refrigerator**, microwave, and stovetop so you can store and prepare your own food and drinks. The hotel also has an on-site minimarket/convenience store in the lobby area for snacks and beverages.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there is no whirlpool, hot tub, or jetted tub available in the guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. The bathrooms in the suites are equipped only with standard bathtub/shower combinations. Additionally, the hotel does not have an on-site public pool or hot tub on the property.

Q: Is there high-speed internet in the rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes.** Extended Stay America Suites – Richmond – Glen Allen – Short Pump provides **Wi-Fi in all guest rooms**: * **Basic Wi-Fi** is complimentary and suitable for web browsing, emailing, and general messaging. * **Enhanced High-Speed Wi-Fi** is available if you need faster bandwidth for HD video streaming, remote conferencing, or heavy downloads, and it can be purchased as an upgrade through the hotel's Wi-Fi login portal.

Q: What bathroom amenities are included at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the standard private bathroom amenities include: * **Shower/tub combination** (or roll-in accessible shower/tub in designated accessible suites) * **Complimentary basic toiletries** (bar soap, shampoo) * **Hair dryer** * **Fresh bath towels, hand towels, and washcloths** *Note: Because Extended Stay America operates as an extended-stay property, daily housekeeping is limited or available upon request; additional toiletries and fresh towel exchanges can be requested directly at the front desk.*

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but only in specifically designated accessible rooms and public areas.** Standard guest rooms do not have wheelchair-accessible bathrooms. The property provides mobility-accessible suites equipped with accessible bathroom features, which include: * **Roll-in showers** or **accessible bathtubs** with seats * **Grab bars** installed by the toilet and shower/tub * **Accessible-height toilets** and accessible-reach vanities/controls * **Hand-held/adjustable shower wands** * Wheelchair-accessible doorways (at least 32-inch clear opening) In addition, the hotel features wheelchair-accessible public restrooms in the common areas. Because accessible rooms are limited, make sure to specifically reserve an **ADA / Mobility Accessible** room (such as one specifying a roll-in shower or accessible tub) when booking, or contact the property directly to ensure your specific bathroom configuration is assigned.

Q: Are the bathtubs large enough for soaking at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, they are generally not suitable for a comfortable soak.** At **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**, the bathrooms feature **standard budget shower/tub combination units** (or walk-in showers in select accessible rooms). These are typical shallow, narrow fiberglass hotel tubs intended primarily for quick baths or showering, rather than dedicated deep-soaking, garden, or whirlpool tubs. Most adults will find the water depth and overall basin size too restricted for a proper soaking bath. If a deep soaking tub is an essential part of your stay, you would be better off looking at upscale full-service hotels or boutique properties in the Short Pump/Richmond area.

Q: Are there accessible tubs or bathing options at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers mobility-accessible bathing options in designated accessible rooms. Accessible bathing options include: * **Roll-in showers:** Available in specific mobility-accessible units (such as accessible Deluxe Queen suites). * **Accessible tub/shower combinations:** Equipped with ADA features such as safety grab bars and accessible faucet/water controls. Because available inventory between roll-in showers and accessible tubs can vary, it is recommended to specify your required setup when booking online or by contacting the hotel directly at **(804) 747-8898** (or Extended Stay America guest support at **1-800-804-3724**) to guarantee your specific room configuration.

Q: Are there ADA-accessible rooms available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, ADA-accessible rooms are available** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump. Accessible features and accommodations at this property include: * **In-Room Accessibility:** Mobility-accessible suites featuring bathrooms with grab bars, accessible toilets, accessible controls, and options with accessible bathtubs or roll-in showers. * **Hearing Accessibility:** Rooms equipped with visual alarms and auxiliary aids/services. * **Property Accessibility:** Accessible parking (standard and van-accessible spaces with proper signage), step-free access paths from arrival points to the main entrance, accessible registration counters, and elevator access. * **Special Requests (e.g., Bed Frame Removal):** Guests with mobility disabilities can request bed frame removal to lower the bed height by providing notice at least 48 hours prior to check-in. Because accessible room types are limited, it is best to specify your accessibility needs when booking online or by contacting the hotel directly at **(804) 747-5253** (or through Extended Stay America reservations at **1-800-804-3724**) to confirm specific room setups.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes.** Unlike many extended-stay properties that only have open-plan studio rooms, the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers multi-room suites with separate sleeping areas: * **2-Bedroom Suite:** Features two separate bedrooms (each typically with a queen bed) plus a separate living/seating area that includes a pull-out sofa sleeper. This configuration can accommodate up to 5–6 guests. * **1-Bedroom Suite:** Features a private, closed-door bedroom with a queen bed, along with a separate living area featuring a sleeper sofa. Both options include a fully equipped kitchen (refrigerator, stovetop, microwave), making them well-suited for families.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, every room and suite at Extended Stay America Suites – Richmond – Glen Allen – Short Pump includes a **fully equipped kitchen / kitchenette**. These kitchens standardly feature: * A full-size refrigerator and freezer * A stovetop (two-burner) * A microwave * A sink and counter prep space *(Note: Cookware, utensils, and dishware are typically available either in the room or upon request at the front desk.)*

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer loft-style or multi-level rooms. The property features standard single-level accommodations consisting of studio suites, one-bedroom suites, and two-bedroom suites equipped with full kitchens/kitchenettes.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, accessible vanities and lowered/accessible sinks are available at the **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**, but they are specific to designated accessible rooms. Key details to keep in mind: * **Room-Specific:** The property's accessibility listings specify that **accessible vanities** and ADA-compliant bathroom fixtures are available in select mobility-accessible rooms (rather than standard guest suites). * **Booking & Confirmation:** When reserving, be sure to select a room specifically labeled **"Mobility Accessible"**. * **Contacting the Hotel:** Because configurations can vary (e.g., roll-in shower vs. accessible tub setups), you may want to contact the hotel directly or Extended Stay America customer support (1-800-804-3724) to ensure the specific room assigned to your reservation has the exact vanity height/clearance you require.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes. While the property does not feature themed family suites, **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers multi-bed, apartment-style room layouts designed to comfortably accommodate families and groups: * **2-Bedroom Suites:** These suites feature two separate bedrooms with queen beds plus a pull-out sofa bed in the living area, accommodating up to 6 guests. * **1-Bedroom / Deluxe Studio Suites with Sofa Sleeper:** These units include a queen bed and a sleeper sofa, sleeping up to 4 guests. * **Connecting / Interconnecting Rooms:** The hotel also offers adjoining room options upon request (subject to availability) for larger parties traveling together. **Family- and Group-Friendly Features:** * **Full In-Suite Kitchens:** Every suite includes a full-size refrigerator, stovetop, microwave, and dining/cooking essentials, making it easy to prepare meals for groups. * **On-Site Amenities:** The property provides on-site guest laundry, outdoor picnic/barbecue areas, pet-friendly accommodations, and complimentary grab-and-go breakfast.

Q: Are there rooms with adjustable beds at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have rooms with adjustable beds. The property provides standard queen beds (along with pull-out sleeper sofas in select suites). While they do offer ADA-accessible and mobility-equipped suites (such as accessible tubs/showers and widened layouts), the bed frames are standard fixed platforms. If you require an adjustable bed for medical or comfort reasons, you would typically need to arrange a rental through a local medical equipment provider in the Richmond/Glen Allen area to be delivered to your room, or contact the hotel directly at **+1 (804) 747-5253** to discuss accessibility accommodations.

Q: Are there rooms with large panoramic windows at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are no rooms with large panoramic windows at the Extended Stay America Suites - Richmond - Glen Allen - Short Pump. As a standard mid-tier, budget extended-stay hotel, the building features standard exterior architecture with conventional, single-frame rectangular windows in the guest suites. The rooms offer views overlooking the parking lot and surrounding suburban office park foliage, but none are designed with panoramic, floor-to-ceiling, or wraparound glass.

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, there are **no rooms with skylights or specialized extra natural light features** at the *Extended Stay America Suites – Richmond – Glen Allen – Short Pump*. This property is a standard, budget-to-midscale extended-stay hotel. Its guest accommodations (studio and multi-room suites) follow uniform commercial layouts with standard exterior-facing windows fitted with blackout curtains. If your goal is to maximize the amount of natural daylight during your stay: * **Request a top-floor, south- or west-facing room** upon booking or check-in to get unobstructed sunlight throughout the day. * **Request a corner suite**, which can occasionally offer windows on two sides depending on the specific building corner.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes.** Extended Stay America Suites – Richmond – Glen Allen – Short Pump offers designated **ADA/Mobility-Accessible guest rooms** designed for wheelchair and mobility device access. These accessible rooms feature: * **Wider entrance and interior doorways** with lever door handles to provide proper clearance for wheelchairs. * Accessible layouts with options for either a **roll-in shower** or an **accessible tub with grab bars**. * Lowered fixtures, accessible vanity/controls, and lowered bed-frame options available upon request. When booking, select a room explicitly designated as **"Mobility Accessible"** (or contact the hotel directly at **(804) 747-8898** or Extended Stay America accessibility services at **1-800-804-3724**) to confirm the specific doorway measurements and shower type (roll-in vs. tub) for your reservation.

Q: Are there separate vanity or makeup areas at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, there are no dedicated separate vanity or makeup areas** in the guest rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. The suites feature standard, functional extended-stay bathroom layouts where the single vanity sink, mirror, and counter space are located **inside the private enclosed bathroom** alongside the toilet and shower/tub combination. There is no exterior dressing area, separate powder nook, or lighted makeup station outside of the bathroom. Guests looking for extra space to get ready typically make use of the suite’s work desk area or the main bathroom counter.

Q: Are there step-free showers available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, step-free (roll-in) showers are available at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. However, they are only included in specific accessible room types—specifically the **Mobility Accessible Deluxe Suites with Roll-in Shower**. Other mobility-accessible rooms at this property feature bathtubs rather than step-free showers. When booking, make sure to explicitly select the **"Mobility accessible with roll-in shower"** room option. It is also recommended to call the property directly to confirm availability for your dates and ensure the room is assigned to your reservation.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers **both** options, depending on the room type you book: 1. **Studio-Style Open Layouts (Deluxe Studios):** * These are open-concept rooms combining the sleeping area, sitting area (with desk/sofa), and a fully equipped kitchen (refrigerator, stovetop, microwave) all within a single open living space. 2. **Traditional/Separated Layouts (1-Bedroom & 2-Bedroom Suites):** * For guests wanting separation between living and sleeping quarters, this location offers **1-Bedroom** and **2-Bedroom Suites**. These layouts feature separate, private bedrooms closed off from the main living/kitchen area. If you prefer a specific arrangement, make sure to select either the **Deluxe Studio** (for an open floor plan) or the **1-Bedroom / 2-Bedroom Suite** (for traditional, separated spaces) when making your reservation.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes**, this location offers multi-room suites with separate sleeping and living areas. While most standard Extended Stay America rooms are single-room studios, the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers: * **1-Bedroom Suites:** Feature a private bedroom with a queen bed separated from a dedicated living area that includes a sofa sleeper and a fully equipped kitchen. * **2-Bedroom Suites:** Feature two separate private bedrooms (each with a queen bed), a living room area with a sleeper sofa, and a fully equipped kitchen. When booking, make sure to select the **1-Bedroom Suite** or **2-Bedroom Suite** specifically, as the hotel also offers **Deluxe Studio Suites**, which combine the bed and living space into a single open-plan room.

Q: Are there walk-in showers in the bathrooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but only in select accessible rooms.** * **Standard Rooms:** Feature traditional **shower/tub combinations**. * **Accessible Rooms:** The property offers specific mobility-accessible units (such as the *Deluxe Studio - 1 Queen Bed, Mobility Accessible*) that feature **roll-in / walk-in showers** equipped with grab bars. If you specifically require a walk-in shower, make sure to select a **"Mobility Accessible with roll-in shower"** room type when booking, or contact the front desk directly to request that layout.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but not all of them.** The hotel offers accessible rooms with **roll-in showers**, as well as accessible rooms with **accessible bathtubs/tub showers**. * Specifically, the property features a **Mobility Accessible Deluxe Studio / Suite (1 Queen Bed with Sofa Sleeper)** that includes a **roll-in shower**. * Other accessible units may come equipped with bathtub grab bars or accessible tubs instead. Because room configurations vary, be sure to select the specific **"Mobility accessible with roll-in shower"** room type during booking, or contact the front desk directly at **(804) 747-5253** to confirm that a roll-in shower room is assigned to your reservation.

Q: Do the rooms have floor-to-ceiling windows at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump do not have floor-to-ceiling windows. The property is a low-rise, extended-stay hotel featuring standard mid-sized hotel windows fitted with blackout drapes, positioned above typical wall-mounted heating and air conditioning units.

Q: Do the rooms have Juliet balconies at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the rooms at Extended Stay America Suites – Richmond – Glen Allen – Short Pump do not have Juliet balconies. The property is a standard extended-stay suburban hotel featuring enclosed studio suites with standard sealed/opening windows, and it does not offer rooms with Juliet balconies or private walk-out balconies.

Q: Do the rooms have separate living areas at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **It depends on the room type you book:** * **1-Bedroom and 2-Bedroom Suites:** **Yes.** These suites feature separate bedrooms and a dedicated, separate living/lounge area with a sofa sleeper and dining/work space. * **Studio / Deluxe Studio Suites:** **No.** The standard studio options are open-concept rooms where the bed, kitchenette, and seating/living area (including a sofa bed or desk) share the same open space. If you need a wall or door separating the living space from the sleeping area, make sure to reserve a **1-Bedroom** or **2-Bedroom Suite** specifically.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Hotel chains do not publicly publish blueprints with exact numerical dimensions (width, depth, and height) for room closets, including at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. However, guest rooms at this property follow standard brand-prototypical extended-stay configurations: * **Closet Style:** Depending on the specific suite type (Studio vs. 1-/2-Bedroom Suites) and room layout, the closet is typically either an **open-alcove style closet** or a **standard bi-fold/hinged door reach-in closet** situated near the entryway or bathroom corridor. * **Hanging Space & Width:** The hanging rod is generally a single clothes rail spanning approximately **3 to 4 feet (36–48 inches)** wide. * **Depth & Clearance:** Standard depth accommodates full-size hangers (around **22–24 inches deep**), with enough vertical drop beneath the rod (typically **48–60 inches**) to hang coats, shirts, and dresses. * **Additional Closet Storage:** There is an open overhead shelf above the hanging bar for luggage or folded items, and the bottom floor space typically holds the room's iron and ironing board. Rooms are stocked with a small starter set of hangers (usually 4 to 6 hangers); additional hangers can typically be requested from the front desk. If exact measurements are needed (e.g., to fit a specific modular wardrobe organizer or medical equipment), contact the property directly at **(804) 747-8898** so front-desk staff can measure the closet in the exact room assigned for your stay.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Extended Stay America – Richmond – Glen Allen – Short Pump **does not have an official or defined "maximum luggage storage capacity"** for its standard rooms. Like standard hotels and extended-stay properties, luggage allowance is governed by the room's overall layout and occupancy limits rather than a specific bag quota: * **In-Room Capacity:** The standard studio suites (typically featuring one queen bed or one queen bed with a sleeper sofa) range around 300+ sq. ft. and include a standard closet/wardrobe, under-bed/corner floor space, and dressers/shelving. There is generally ample space to comfortably store 2 to 4 full-sized suitcases alongside carry-ons without blocking walkways or fire exits. * **Fire & Safety Codes:** The only restriction is local fire and safety regulations, which require that exits, entryways, and HVAC units remain unblocked by personal belongings. * **Guest Occupancy:** Standard 1-bed rooms generally have an occupancy cap of 2 guests (up to 4 in rooms equipped with a pull-out sofa sleeper). If you are planning to travel with an unusually large volume of cargo, commercial gear, or oversized equipment, it is best to contact the front desk directly at **(804) 747-5253** to confirm logistics.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have an ATM on site?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have an ATM on-site. However, cash withdrawal and ATM services are available very close by, including at a 7-Eleven approximately 450–500 meters (about a 5-minute walk) from the property.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer coworking or lounge spaces for guests?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does **not** offer dedicated coworking spaces, a business center, or a shared guest lounge/meeting room. The property follows a standard budget/extended-stay format, meaning: * **Workspaces are in-room:** Each guest suite includes free Wi-Fi and a desk/work area for working remotely. * **Public areas are minimal:** The communal areas primarily consist of the front lobby/grab-and-go station, a guest laundry room, an outdoor pool/patio with picnic and barbecue areas, and a small fitness center. If you need dedicated coworking spaces, meeting rooms, or comfortable communal work lounges, you would need to look into nearby local coffee shops or dedicated coworking facilities around Short Pump and Innsbrook (such as Regus or Gather in the Short Pump area).

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer dry cleaning or laundry service?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** offers an **on-site, self-service guest laundry facility** (coin/card-operated washers and dryers). However, the hotel **does not provide full-service dry cleaning, wash-and-fold, or valet laundry services**. Guests who need professional dry cleaning will need to utilize an independent local dry cleaner in the Glen Allen/Short Pump area.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump does not offer yoga classes, wellness programs, or spa activities. As an extended-stay, budget-friendly hotel, its wellness-related amenities are limited to an **on-site fitness room/gym**. For yoga classes or dedicated wellness services, guests typically need to visit independent fitness and yoga studios located nearby in the Short Pump and Glen Allen area.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump provide bikes for guests to use?

A: **No**, Extended Stay America – Richmond – Glen Allen – Short Pump does not provide bikes for guests to use. As a budget-oriented, extended-stay hotel, its amenities are focused on basics such as in-suite kitchens, a fitness room, guest laundry facilities, free Wi-Fi, and self-parking. If you need a bicycle during your visit, you would need to bring your own or use a local bike rental service in the Richmond/Glen Allen area.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump support mobile key or digital check-in?

A: **No**, the Extended Stay America – Richmond – Glen Allen – Short Pump does **not** support mobile keys or digital/contactless check-in. Extended Stay America properties generally operate on traditional keycard systems and do not feature digital room key or bypass-the-desk mobile check-in capabilities. When arriving at this location: * You must check in in person at the **front desk**. * You are required to present a **government-issued photo ID** and a matching **physical credit card** for verification and security deposits. * Physical keycards are issued upon check-in.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not offer official luggage storage services.** Unlike full-service hotels, most Extended Stay America properties lack a secure bell desk or dedicated luggage storage room, and luggage hold is not listed among this location’s available amenities. A few practical alternatives to consider: * **Inquire with the Front Desk:** Front desk staff may occasionally hold a bag behind the counter for a short window as an informal courtesy depending on space and who is working, but this is entirely discretionary and not guaranteed. * **Early Check-In / Late Check-Out:** If you need access to your room outside standard hours (check-in is typically at 3:00 PM and check-out at 11:00 AM), the property offers early check-in and late check-out for a fee, subject to room availability. * **Contact Directly:** If you have strict travel timing, it is recommended to call the property directly at **(804) 747-5253** ahead of time to ask what accommodations the on-duty staff can provide.

Q: Is there a meditation or relaxation room at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No**, the Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not have a dedicated meditation or relaxation room. As an economy, extended-stay hotel, its public and shared amenities are limited to essentials such as: * A basic fitness center * Guest laundry facilities * An outdoor picnic and barbecue grill area * In-suite kitchen and living space

Q: Is Wi-Fi free at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, free Wi-Fi is available at Extended Stay America Suites - Richmond - Glen Allen - Short Pump.

Q: Are cats allowed at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, pets are allowed at Extended Stay America Suites - Richmond - Glen Allen - Short Pump.

Q: Are dogs allowed at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, pets are allowed at Extended Stay America Suites – Richmond - Glen Allen - Short Pump.

Q: Are pets allowed in all rooms at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America properties designate specific **pet-friendly rooms** rather than allowing animals in every unit. Key details to keep in mind: * **Advance Notice Required:** You should notify the hotel in advance or book a room specifically marked as pet-friendly so they can assign you to an eligible room. * **Pet Limit & Size:** Up to two pets are permitted per suite, and they generally must be no taller and no longer than 36 inches (or under 50 lbs), unless prior approval is granted by the hotel manager. * **Pet Fees:** There is a daily, non-refundable pet cleaning fee (typically up to $25 per pet, per day for the initial days, with a reduced daily rate thereafter). * **Service Animals:** Legally recognized service animals are exempt from fees and room restrictions.

Q: Are pets allowed in public areas at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites - Richmond - Glen Allen - Short Pump**, pets are permitted in common areas under specific restrictions: * **Leash/Carrier Requirement:** Pets **must be kept on a leash or inside a carrier at all times** when outside your room. This includes hallways, the lobby, and outdoor grounds. * **Restricted Areas:** Under standard hotel and health code regulations, non-service pets are **not allowed** in areas where food and beverages are prepared or served (such as the grab-and-go breakfast bar), or in the fitness center. * **Outdoor Grounds:** There are designated outdoor grassy areas on the property for walking pets and taking care of pet relief. Guests are expected to clean up after their pets immediately. *(Note: Service animals assisting individuals with disabilities are exempt from most public area restrictions in accordance with the ADA.)*

Q: Are service animals allowed at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, service animals are allowed.** In accordance with the Americans with Disabilities Act (ADA) and brand policies across Extended Stay America properties: * **No Extra Fees:** Unlike regular pets, ADA-defined service animals are legally exempt from the hotel’s standard pet fees and cleaning charges. * **No Size Restrictions:** While pet rules impose a size limit (under 36 inches long/tall), service animals are exempt from these restrictions. * **Note on Support Animals:** Note that this legal exemption applies to trained service animals performing specific tasks for a disability; emotional support animals (ESAs) or regular pets are subject to standard pet fees and policies.

Q: Are taxes included in the room rate at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **No, taxes are not included in the standard base room rate** at Extended Stay America Suites – Richmond – Glen Allen – Short Pump. When browsing nightly, weekly, or promotional room rates, Extended Stay America displays base prices that exclude local and state lodging taxes, occupancy fees, and incidental charges. These applicable taxes and fees are itemized and added to your subtotal at the checkout/confirmation stage before you finalize your reservation. *(Note: In Virginia, long-term stays that exceed 30 or 90 consecutive days may qualify for tax-exempt status under local lodging tax rules, depending on the length of stay and local regulations).*

Q: Are there additional fees I should know about at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: When staying at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, several additional fees, deposits, and service charges may apply depending on your stay details: ### 1. Mandatory Holds & Deposits * **Incidental Deposit:** A credit/debit card hold (or refundable cash deposit, where permitted) is required at check-in for incidentals and potential damages. ### 2. Pet Fees * **Pet Cleaning Fee:** Up to **$25 (+ tax) per pet, per day** for the first 6 nights, and up to **$15 (+ tax) per day** thereafter (subject to hotel pet policies and limits). * **Service Animals:** Exempt from pet fees. ### 3. Check-In & Check-Out Adjustments * **Early Check-In Fee:** Standard check-in is at 3:00 PM. If accommodated early: * *Between 12:00 PM and 3:00 PM:* Usually free, subject to room availability. * *Between 7:00 AM and 12:00 PM:* Typically **$10 per hour** (+ tax). * *Prior to 7:00 AM:* A full previous night’s rate (minimum $50) may apply. * **Late Check-Out Fee:** Extended Stay America properties offer late check-out upon request for an additional fee depending on the requested time and availability. ### 4. Housekeeping & Extras * **Daily / On-Demand Housekeeping:** Because Extended Stay America operates on a reduced housekeeping schedule for long stays, daily or on-demand full cleans typically incur an extra charge (around **$10 per service**). * **Coin/Card Guest Laundry:** On-site guest laundry facilities require per-load payment for washers and dryers. ### 5. Violation / Incident Fees * **Smoking Fee:** The hotel is smoke-free in standard units; smoking in non-smoking rooms will result in a cleaning/restoration fee of up to **$250 per incident**. *(Note: Self-parking and basic Wi-Fi are provided free of charge. Fees do not include local taxes and can vary depending on length of stay and booking platform.)*

Q: Are there any size restrictions for pets at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Yes, the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump** has the following pet size and limit restrictions: * **Size/Dimension Limit:** Pets cannot be longer than **36 inches** and cannot be taller than **36 inches**. * **Pet Limit:** A maximum of **2 pets** per suite. * **Exceptions:** Animals exceeding the 36-inch dimensions (or bringing more than two pets) require prior approval from the property manager. *(Note: Pet cleaning fees also apply per day, per pet; service animals are exempt.)*

Q: Are there non-refundable rates at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, non-refundable rates are available** at Extended Stay America Suites - Richmond - Glen Allen - Short Pump: * **Advance Purchase (AP) Rates:** When booking directly through Extended Stay America, you can opt for an **Advance Purchase rate**, which offers a discount in exchange for full prepayment. These reservations are **non-refundable and non-cancellable** if canceled more than 24 hours after the initial booking (or upon a no-show). * **Third-Party Travel Sites (Expedia, Booking.com, Hotels.com, etc.):** Online travel agencies typically list both a discounted **non-refundable rate** (paid up front with no refund upon cancellation) and a slightly higher **free-cancellation/flexible rate** for this property. *Note: Flexible, standard nightly rates are also offered if you want the ability to cancel before the property's standard deadline without penalty. Always check the rate terms at checkout before finalizing your reservation.*

Q: Are there refundable room rates available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, fully refundable room rates are available** at the **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**. When booking, keep the following details in mind: * **Flexible/Standard Rates:** Their standard daily rates typically allow free cancellation without penalty if cancelled by the designated deadline (usually up to 6:00 PM local hotel time on the day of arrival, or within 24–48 hours prior to check-in, depending on the booking platform). * **Non-Refundable Exceptions:** Discounted rate types, such as **Advance Purchase (AP)** or certain special multi-week promotions (like the Extended Plus Program), are non-refundable or incur penalties if cancelled outside of a 24-hour grace window. Always review the specific cancellation policy displayed for your chosen room type and dates prior to confirming your reservation.

Q: Can I leave my pet unattended in the room at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, but only under specific brand conditions:** * **Must Be Crated:** According to Extended Stay America’s brand pet guidelines, pets **must be secured inside a crate or carrier** for the entire duration they are left unattended. They cannot be left roaming free in the room or closed inside a bathroom. * **No Noise Disturbances:** Your pet must remain quiet. If an unattended dog barks or causes a disturbance to other guests, the hotel may ask you to return to the room immediately or make alternate arrangements. * **Housekeeping Notice:** Hotel staff and housekeeping will not service the room if an unattended pet is loose. You should use the pet door hanger/sign provided at check-in so staff are aware an animal is present. * **Contact Information:** It is standard practice to leave a reachable mobile phone number with the front desk in case of an emergency while you are away.

Q: Do I have to pay the full amount upfront at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Whether you have to pay the entire reservation upfront depends on the length of your stay and the type of rate you booked: * **Short Stays (1 to 6 nights):** **Yes.** If you are paying the nightly rate, you are charged for the full duration of your stay upon check-in. * **Longer Stays (7 nights or more):** **No, not the full stay.** Guests booked under weekly or monthly rates are required to pay for the **first week upfront at check-in**. For the remainder of your stay, you pay each week in advance. * **Advance Purchase Rates:** If you specifically selected a prepaid, non-refundable "Advance Purchase" rate when booking online, the full balance is charged at the time of booking, regardless of the length of the stay. ### Additional Upfront Costs at Check-In Regardless of your stay length, you will also be required to provide a payment card at check-in for: * **Incidental Deposit:** An authorization/hold of **up to $250** for potential incidentals or damages (released after checkout). * **Pet Fees (if applicable):** If traveling with pets, fees for short stays are due in full at check-in, while stays over 7 days are billed weekly alongside the room rate.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump allow same-day check-in?

A: **Yes**, Extended Stay America Suites - Richmond - Glen Allen - Short Pump allows same-day check-in, provided there are vacant rooms available. A few policies to keep in mind when checking in on the same day: * **Check-in Time:** Standard check-in starts at **3:00 PM**. Early check-in may be possible depending on room turnover and availability (an additional fee may apply). * **Front Desk:** The property operates a **24-hour front desk**, accommodating arrivals later in the evening. * **Requirements:** The primary guest must be at least **21 years old** and present a valid government-issued photo ID and a physical credit card (cash is generally not accepted) for the room charge and incidental deposit. Booking online through their website or calling the front desk directly before arriving is recommended to confirm current room availability and secure the reservation.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump charge an additional fee for pets?

A: **Yes**, Extended Stay America – Richmond – Glen Allen – Short Pump charges an additional fee for pets. The standard pet fee policy for this location includes: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day**. * **Day 7 and onward:** A reduced rate of up to **$10 to $15 (+ tax) per pet, per day**. * **Service animals:** Exempt from fees in accordance with ADA guidelines. *Note: The hotel allows up to two pets per suite, with weight/size restrictions (typically up to 50 lbs per pet unless prior approval is granted).*

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump have any restrictions on the number of pets allowed per room?

A: Yes. Under standard Extended Stay America policy, **a maximum of two pets** are allowed per room. Key details of the policy include: * **Number limit:** Up to 2 pets per suite. Bringing more than two pets requires advance approval from the property manager. * **Size/Weight limits:** Standard brand guidelines require pets to measure no taller or longer than 36 inches (typically with a weight limit of 50 lbs per pet); larger pets must also be approved in advance. * **Fees:** Pet cleaning fees apply per pet (typically $25 per pet, per night for the first 6 nights, and a reduced daily rate thereafter). Service animals are exempt from pet fees.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump offer pet amenities like beds or bowls?

A: Pet beds or bowls are not available at Extended Stay America Suites – Richmond - Glen Allen - Short Pump.

Q: Does Extended Stay America - Richmond - Glen Allen - Short Pump require a deposit when booking?

A: **At the time of booking:** * **Standard / Flexible reservations:** Generally, **no upfront deposit is required** to book, but a valid credit card is required to hold and guarantee the reservation. * **Advance Purchase / Prepaid rates:** If you select an "Advance Purchase" or non-refundable promotional rate, full prepayment is taken at the time of booking. --- **At check-in:** Even if you do not pay a deposit upfront when booking, the hotel requires a deposit when you arrive: * **Incidental Deposit:** Extended Stay America properties require a security/incidental deposit hold (typically up to **$100–$250**) on a credit or debit card at check-in. This hold is released upon departure if no damages or extra fees are incurred. * **Payment Methods:** This location is generally cashless and requires a credit card or debit card at check-in.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rates:** You must cancel by **6:00 PM local hotel time on the day of arrival**. Canceling after this cutoff (or not showing up) incurs a penalty equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled within **24 hours of originally booking**. If canceled later than 24 hours after booking, the full, prepaid reservation amount is forfeited. * **Extended Plus Program (EPP) Rates:** Must also be canceled within **24 hours of booking**. Canceling after this window forfeits the non-refundable deposit equal to three nights’ room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Deadlines follow the cancellation terms displayed at the time of purchase (commonly 24 to 48 hours prior to check-in), and any changes or cancellations must be handled directly through that provider. *(Tip: Always double-check the specific cancellation window printed on your booking confirmation email, as policies can adjust during peak periods or special promotions.)*

Q: How late can I cancel without being charged at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: For standard, flexible reservations at **Extended Stay America Suites – Richmond – Glen Allen – Short Pump**, the cancellation deadline is typically: * **By 6:00 PM local hotel time (Eastern Time) on the day of arrival**. If you cancel after 6:00 PM or fail to check in, you will be charged a no-show fee equal to the first night's room rate plus tax. --- ### Important Exceptions to Check: * **Advance Purchase / Prepaid Rates:** These are strictly non-refundable if canceled more than 24 hours after booking. * **Extended Plus Program (EPP) / Long-term promotional rates:** Canceling more than 24 hours after booking often forfeits a deposit equal to up to three nights' stay plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The cancellation terms set by that specific website apply, and cancellations must be processed directly through that platform. *Always check your specific confirmation email or booking details to ensure your reservation was not booked under a restricted or non-refundable rate.*

Q: How much is the refundable pet deposit at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Extended Stay America – Richmond – Glen Allen – Short Pump **does not charge a refundable pet deposit**. Instead, the hotel charges a **non-refundable pet cleaning fee**: * **$25 (+ tax) per pet, per day** for the first 6 nights. * **Up to $15 (+ tax) per pet, per day** for each day thereafter. *(Note: Maximum of two pets per suite with a size limit of 36 inches long by 36 inches tall, and service animals are exempt from pet fees).*

Q: How much is the security deposit at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Under Extended Stay America’s corporate policy, guests are required to provide an incidental security deposit of **up to $250** upon check-in. * **Typical Amount:** At this specific property, standard refundable incidental holds typically range between **$100 and $250** per stay. * **Payment & Release:** If placed on a credit or debit card, the authorization hold is released upon inspection at check-out. Depending on your bank, it usually takes **5 to 14 business days** to reflect back in your account. * **Local Guests / Length of Stay:** The exact hold amount can depend on payment method (credit card vs. debit/cash) or length of stay (nightly vs. weekly/monthly), and properties sometimes require the higher end of the deposit range for local residents. Because the front desk manages the exact daily/stay hold amount, it is recommended to call the property directly at **(804) 747-8898** prior to arrival to confirm the exact deposit for your reservation.

Q: Is a security deposit required at check-in at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, a security/incidental deposit is typically required upon check-in.** Key details regarding this deposit include: * **Deposit Amount:** Extended Stay America properties generally place a hold or charge for incidentals of **up to $250** per room. * **Payment Method:** Check-in requires a valid government photo ID and a credit or debit card in the primary guest's name to cover the room charges and the incidental deposit hold. * **Refund/Release:** Provided there is no damage, smoking violation, or unpaid incidental balance, the hold is released upon check-out. Depending on your bank or credit card issuer, it typically takes **5 to 14 business days** for the pending hold to disappear or be credited back. *(Note: Exact hold amounts or local policy variations can change, so if you are planning on using a debit card, it is recommended to call the Glen Allen/Short Pump front desk directly before arrival to confirm their exact hold amount.)*

Q: Is early check-in allowed at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an extra fee depending on your arrival time: Standard check-in begins at **3:00 PM**. Extended Stay America’s early check-in policy is structured as follows: * **12:00 PM – 3:00 PM:** Generally accommodated at **no extra charge**, provided a clean room is ready. * **7:00 AM – 12:00 PM:** Available for a fee of **$10.00 per hour** plus applicable taxes (subject to availability). * **Prior to 7:00 AM:** Charged the **full previous day's room rate and tax** (minimum of $50.00). Because availability cannot be guaranteed in advance, it is recommended that you contact the front desk directly on the day of your arrival to see if an early check-in can be arranged.

Q: Is Extended Stay America - Richmond - Glen Allen - Short Pump pet-friendly?

A: Yes, Extended Stay America Suites – Richmond - Glen Allen - Short Pump is pet-friendly.

Q: Is late check-out available at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Yes, late check-out is available, but it is subject to room availability and additional fees.** Here is how the policy generally works for this property: * **Standard Check-Out:** 11:00 AM * **Late Check-Out Arrangement:** You must request it with the front desk, and approval depends on hotel occupancy and housekeeping schedules. * **Fees:** Extended Stay America properties typically charge an hourly fee (approximately $10 per hour up to a set cap, or a full day's room rate if departing after 4:00 PM) for late departures. If you know you will need extra time, it is best to contact the front desk at **+1 804-747-5253** the evening before or early on the morning of your departure to request and confirm availability.

Q: Is the deposit refundable if I cancel at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Whether your deposit or prepayment is refundable depends on the **type of rate** you booked and **when** you cancel: ### 1. Standard / Flexible Reservations * **Before the deadline:** Most standard bookings do not charge an upfront deposit, or if one was taken, it is **fully refundable** if you cancel before the deadline (typically **by 6:00 p.m. local hotel time on your arrival date**). * **Late cancellation / No-show:** If you cancel after 6:00 p.m. on the check-in date or fail to arrive, you will be charged a penalty equal to the first night’s room rate plus tax. --- ### 2. Advance Purchase (AP) Rates * **Within 24 hours of booking:** Fully refundable. * **After 24 hours:** **Non-refundable**. Canceling will forfeit the entire advance prepayment/deposit (total cost of the reservation plus tax). --- ### 3. Extended Plus Program (EPP / Long-Term Rates) * **Within 24 hours of booking:** Fully refundable. * **After 24 hours:** **Non-refundable**. Canceling will forfeit the deposit, which is equal to **three (3) nights' room rate plus tax**. --- ### 4. Incidental / Security Deposit * If you are referring to the incidental hold/deposit taken at check-in (up to $250), it only applies if you have already checked in. If you cancel before arriving, your card is not charged for incidental holds. --- *Note: If you booked through a third-party website (such as Expedia, Booking.com, or Hotels.com), their specific deposit and cancellation terms apply, and you must process the cancellation directly through them.*

Q: Is the pet fee charged per night or per stay at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: The pet fee at **Extended Stay America - Richmond - Glen Allen - Short Pump** is charged **per night (per day)**, not as a flat fee per stay. According to the hotel's pet policy: * **First 6 nights:** Up to **$25 (+ tax) per pet, per night**. * **Day 7 and beyond:** Up to **$15 (+ tax) per pet, per night**. *(Note: For stays of 6 nights or fewer, the full nightly pet fee total is collected at check-in. A maximum of two pets per suite is allowed).*

Q: Is there a designated pet area or pet park at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: While pets are allowed at Extended Stay America Suites – Richmond - Glen Allen - Short Pump, there is no mention of a designated pet area or pet park on the property.

Q: Is there a fee to change my reservation dates at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Whether there is a fee depends on the **rate type** you booked and **how** you made the reservation: ### 1. Standard / Flexible Rates (Direct Bookings) * **No change fee:** Extended Stay America does not charge a penalty or administrative fee to modify the dates of a standard flexible reservation. * **Rate difference:** While there is no fee to make the change, your total cost may adjust based on current room rates for your new dates. In addition, if you booked a multi-night or weekly discount (e.g., 7+ nights) and shorten your stay, your nightly rate may increase to the standard rate. * **Deadline:** Date changes should be requested prior to the hotel’s standard cancellation deadline (typically by **6:00 p.m. local time on your original check-in date**) to avoid being charged a late cancellation/no-show fee equal to the first night's room and tax. ### 2. Advance Purchase (Prepaid / Non-Refundable) Rates * **Non-modifiable:** If you selected a non-refundable or "Advance Purchase" rate, the terms explicitly state that reservations are **non-cancellable and non-modifiable**. * Changing dates on these rates is usually not permitted after the initial 24-hour grace period following booking, and any change could result in forfeiting the prepaid amount. ### 3. Third-Party Bookings (Expedia, Booking.com, Priceline, etc.) * If you booked through an online travel agency, any modification rules, date-change policies, or fees are governed directly by that third party. You must manage the change through their platform or customer service. --- **Next Steps:** * **Online:** If booked directly, you can modify your stay by logging into your account or visiting the [Extended Stay America Modify Reservation page](https://www.extendedstayamerica.com/modify-reservation). * **Direct Contact:** To modify dates by phone or ask about exceptions, call the **Richmond - Glen Allen - Short Pump** front desk directly at **(804) 747-8898** or call ESA central reservations at **1-800-804-3724**.

Q: Is there a pet weight restriction at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Extended Stay America – Richmond – Glen Allen – Short Pump does **not enforce a specific weight restriction** for pets. Instead, the hotel enforces **size (dimension) limits**: * **Dimension limits:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Pet limit:** Up to **2 pets** per suite. * **Exceptions:** Any animals exceeding the 36-inch size limit (or requests for more than two pets) require prior approval from the property manager. *(Note: Standard non-refundable pet fees apply per pet per day; service animals are exempt from size restrictions and fees.)*

Q: What age do children stay free until at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: At Extended Stay America – Richmond – Glen Allen – Short Pump (as well as across the Extended Stay America brand), children stay free up to **17 years old** (i.e., **ages 17 and under** stay free when accompanied by a paying adult/guardian and using existing bedding, within room occupancy limits). Guests aged 18 and older are considered adults and subject to extra person charges.

Q: What is included in the resort fee at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: **Extended Stay America Suites – Richmond – Glen Allen – Short Pump does not charge a resort fee.** Because it is a budget-friendly extended-stay hotel rather than a resort, there are no mandatory daily resort or destination fees added to the room rate. Standard amenities provided complimentary with your stay include: * **Wi-Fi** access * **Self-parking** * **Grab-and-go breakfast** * **Access to on-site facilities**, including the fitness room and outdoor picnic/barbecue area * **In-room kitchen amenities** (refrigerator, stovetop, and microwave) *(Note: Optional or incidental services—such as pet fees, additional/daily housekeeping beyond scheduled intervals, early check-in, or late check-out—are billed separately if requested.)*

Q: What is the pet policy at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Pets are allowed at Extended Stay America Suites - Richmond - Glen Allen - Short Pump.

Q: When is the deposit refunded at Extended Stay America - Richmond - Glen Allen - Short Pump?

A: Under the standard policies for **Extended Stay America** (including the **Richmond - Glen Allen - Short Pump** location), any incidental security deposit is initiated for refund or release **after check-out and room inspection**: * **Credit or Debit Card Holds:** The hotel releases the pre-authorization hold upon check-out. However, the time it takes to clear and reflect in your account typically takes **5 to 14 business days**, depending entirely on your bank or credit card issuer. * **Cash Deposits:** * Small cash deposits returned on-site are typically handed back at check-out once room inspection is clear. * If a cash deposit refund exceeds $100, the corporate policy states it may be processed and mailed to you as a check within **14 days of departure**. *(Note: If you booked a promotional rate or special long-term stay requiring a reservation deposit, such as the Extended Plus Program, different advance-cancellation deadlines apply).*

Q: Will Extended Stay America - Richmond - Glen Allen - Short Pump hold luggage after check-out?

A: **Extended Stay America properties, including the Richmond - Glen Allen - Short Pump location, do not offer dedicated luggage storage or bellhop services.** Because these are budget/midscale extended-stay hotels, their lobbies and back-office spaces are minimal, and corporate policy generally does not include holding bags after check-out. However: * **Front desk discretion:** Individual front-desk staff may occasionally agree to watch a bag behind the counter for a couple of hours if they have room, but this is entirely at the clerk's discretion and not guaranteed. * **Late check-out:** The hotel offers late check-out for an additional hourly fee (subject to room availability) if you need to keep your room and belongings longer. If having luggage stored is essential, you should call the property directly at **(804) 747-5253** ahead of time to ask, or look into third-party luggage storage options (such as Bounce or LuggageHero) in the Richmond/Short Pump area.