Extended Stay America Premier Suites - San Jose - Airport

Frequently Asked Questions

Extended Stay America Premier Suites - San Jose - Airport is a premium, newly renovated extended-stay hotel located in San Jose, California, offering fully equipped kitchens, free Wi-Fi, and flexible weekly and monthly rate options for guests staying a week, a month, or longer. Silicon Valley tech-industry hub with major corporate headquarters, San Jose Mineta International Airport, and convention business.

Room-Type

Q: How many room types does Extended Stay America Premier Suites - San Jose - Airport have?

A: **Extended Stay America Premier Suites – San Jose – Airport** offers **3 primary room/suite types**: 1. **Studio Suite – 2 Full Beds** 2. **Deluxe Suite – 1 Queen Bed, Sofa Sleeper** 3. **Studio Suite – 2 Queen Beds** *(Note: These categories also include ADA-accessible variations of the layouts.)*

Q: What are the room types at Extended Stay America Premier Suites - San Jose - Airport?

A: The **Extended Stay America Premier Suites – San Jose – Airport** offers several all-suite studio configurations. The primary room types available include: * **Studio Suite – 1 Queen Bed:** Features one queen-size bed, a workspace, and an en-suite bathroom. * **Studio Suite – 2 Queen Beds:** Features two queen-size beds, suitable for multiple guests or families. * **Studio Suite – 2 Full/Double Beds:** Features two full-size beds. * **Deluxe Studio Suite – 1 Queen Bed with Sofa Sleeper:** Offers extra seating with a pull-out sofa bed alongside a queen bed. * **Accessible Studio Suites:** Available in accessible configurations (typically with 1 Queen Bed) featuring modified access, grab bars, and accessible bathtubs or roll-in showers. ### Common Amenities Across All Rooms: * **Fully Equipped Kitchen:** Refrigerator, two-burner stovetop, microwave, and basic cookware/utensils. * **Work & Living Area:** Work desk with chair, flat-screen television with premium cable, and complimentary Wi-Fi. * **In-Room Conveniences:** Air conditioning, coffee/tea maker, iron, and ironing board.

Location

Q: Are there grocery stores or pharmacies near Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, there are several grocery stores and pharmacies located near the **Extended Stay America Premier Suites – San Jose – Airport** (located at **55 E Brokaw Rd, San Jose**): --- ### **Grocery Stores** 1. **Sprouts Farmers Market** *(~1.2 miles east)* * **Location:** 1028 E Brokaw Rd, San Jose * Great for fresh organic produce, bulk foods, meats, and everyday grocery essentials. 2. **Costco Wholesale** *(~1.7 miles east)* * **Location:** 1709 Automation Pkwy, San Jose * Bulk groceries, food court, and household items (membership required). 3. **Safeway** *(~2.5 to 3 miles away)* * **Location:** Rivermark Plaza (3970 Rivermark Plaza, Santa Clara) or 1300 W San Carlos St, San Jose * Full-service conventional supermarket open early until late. 4. **Target** *(~3 miles away)* * **Location:** 533 Coleman Ave, San Jose (Coleman Landing) * Includes full grocery aisles, household goods, and toiletries. 5. **H Mart / Asian Supermarkets** *(~2.5 to 3 miles northeast)* * **Location:** 1183 Oakland Rd, San Jose (H Mart) * Offers Asian groceries, prepared hot meals, fresh seafood, and pantry goods. --- ### **Pharmacies** 1. **Costco Pharmacy** *(~1.7 miles away)* * **Location:** 1709 Automation Pkwy, San Jose * Full pharmacy services (by California law, you generally do not need a membership to use the Costco pharmacy counter). 2. **CVS Pharmacy inside Target** *(~3 miles away)* * **Location:** 533 Coleman Ave, San Jose * Convenient for picking up prescriptions while buying groceries/essentials. 3. **Safeway Pharmacy** *(~2.5 to 3 miles away)* * **Location:** Rivermark Village (3970 Rivermark Plaza, Santa Clara) * Full-service retail pharmacy inside the supermarket. 4. **Walgreens** *(~2.5 to 3 miles south)* * **Location:** 1399 W San Carlos St, San Jose * Full drugstore chain with prescription filling and over-the-counter medicine.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer a free airport shuttle?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not offer a free airport shuttle. Although the hotel is located very close to San José Mineta International Airport (SJC)—about a 5-minute drive—guests typically need to use rideshare services (like Uber or Lyft), taxis, or public transit to travel between the airport and the property.

Q: Is Extended Stay America Premier Suites - San Jose - Airport close to shopping areas?

A: **Yes, it is reasonably close to several shopping areas**, though you will generally need a short drive, rideshare, or light rail trip to reach them, as the hotel sits in a commercial/airport corridor (on E. Brokaw Road). Nearby retail and shopping destinations include: * **Rivermark Village (approx. 2.5–3 miles away):** An outdoor retail center in Santa Clara featuring a Safeway grocery store, pharmacies, and various fast-casual dining and service shops. * **Great Mall (approx. 4 miles away):** Located in nearby Milpitas, this is Northern California's largest indoor outlet mall, offering over 200 stores, outlet retailers, and entertainment options. * **San Jose Flea Market (approx. 3 miles away):** A massive open-air market with hundreds of vendor stalls selling goods, produce, and street food. * **Santana Row & Westfield Valley Fair (approx. 6–7 miles away):** About a 10-to-15-minute drive southwest, these adjacent properties form the premier upscale shopping district in the South Bay, featuring high-end boutiques, luxury department stores, and dining options. For basic errands, big-box stores like Target and various supermarkets are located within a 5-to-10-minute drive.

Q: Is the area around Extended Stay America Premier Suites - San Jose - Airport upscale or budget-friendly?

A: The area surrounding the **Extended Stay America Premier Suites – San Jose – Airport** (located at 55 E. Brokaw Road) is **budget-friendly and commercial/utilitarian**, rather than upscale. Key characteristics of the immediate neighborhood include: * **Commercial & Industrial Vibe:** The hotel is situated in an airport/business-park corridor bordered by major roadways (Hwy 101, I-880, and Brokaw Road). The immediate surroundings consist mainly of office parks, industrial/warehouse complexes, car rental facilities, and transit infrastructure rather than upscale residential or luxury retail streets. * **Budget and Mid-Scale Oriented:** Most accommodations, dining, and retail options in the immediate vicinity lean practical and value-oriented (e.g., fast-casual chains, diners, and cardroom casinos like Casino M8trix and Bay 101 nearby). * **Not a Luxury District:** It lacks the upscale ambiance, boutiques, and high-end dining found in luxury pockets of San Jose and Silicon Valley, such as **Santana Row**, **Downtown Los Gatos**, or **Palo Alto**. In summary, it is a practical, value-conscious base designed for airport travelers and corporate extended stays, not an upscale leisure district.

Conference/Meeting Facilities

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer meeting rooms or conference facilities?

A: **No**, the Extended Stay America Premier Suites – San Jose – Airport does not offer meeting rooms or dedicated conference facilities. As an extended-stay hotel, its amenities primarily focus on long-term residential comforts. The only on-site work-related amenities provided are: * In-room laptop-friendly work desks * Free Wi-Fi * Basic business support at the front desk (such as copying/faxing services) If you need event spaces or conference rooms, you would need to look into nearby full-service airport hotels (such as the DoubleTree by Hilton San Jose or the Sonesta Silicon Valley) or nearby conference venues.

Seasonal

Q: Are attractions open year-round at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites - San Jose - Airport** is an extended-stay hotel rather than an entertainment venue or attraction park. Operating statuses for both on-site amenities and nearby area attractions vary: * **On-Site Hotel Amenities:** Most on-site facilities—such as the fitness center, hot tub, guest laundry, and grab-and-go breakfast—are available year-round. However, the **outdoor swimming pool is seasonal** and generally operates only from May through September. * **Nearby Area Attractions:** * Year-round indoor and outdoor cultural sites, museums, and venues nearby (such as **The Tech Interactive**, the **Rosicrucian Egyptian Museum**, **San Jose Museum of Art**, and the **Winchester Mystery House**) are open throughout the year. * Seasonal theme parks in the area (such as **California's Great America** in neighboring Santa Clara) operate on a seasonal schedule (typically spring through fall, plus select winter holiday dates), so checking the specific calendar for individual venues is recommended.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites – San Jose – Airport does not host holiday dining events for Christmas or Easter. The property is a limited-service extended-stay hotel that does not have an on-site full-service restaurant, banquet facilities, or event catering. Its food and beverage amenities are limited to a daily grab-and-go/continental breakfast and fully equipped in-room kitchens (stovetop, microwave, refrigerator) designed for guests to cook their own meals. Guests looking for special Christmas or Easter meals typically visit full-service hotel restaurants (such as those in Downtown San Jose or near Santana Row) or nearby independent dining establishments in the area.

Q: Are there special rates for holiday weekends at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not offer a permanent, static "holiday weekend rate." Instead, holiday pricing works through seasonal promotions and dynamic demand: ### 1. Chain-Wide Holiday Promotions Extended Stay America frequently runs seasonal flash sales and holiday promotional codes for long weekends (such as Memorial Day, Labor Day, Thanksgiving, and winter holidays). * These sales typically offer discounts ranging from **15% to 50%+ off**, depending on availability and length of stay. * When active, these discounts require entering a seasonal promo code or booking directly via the Extended Stay America Deals & Specials portal. ### 2. Local Market Dynamics (Silicon Valley Weekends) Because this property primarily serves business and corporate travelers near San Jose Mineta Airport (SJC) and Silicon Valley, weekend rates (Friday–Sunday) are often **lower than midweek rates** (Tuesday–Wednesday), even over many holiday weekends. However: * If a major event occurs nearby (e.g., large conventions, major sports games, or concerts at Levi’s Stadium or the SAP Center), holiday weekend rates may spike rather than discount. ### 3. Ways to Secure Special Rates Over Holiday Weekends * **Extended Perks Rewards:** Signing up for the free *Extended Perks* program grants an immediate member-exclusive discount (typically 10% off) that applies year-round, including weekends. * **Standard Special Rates:** You can apply standard qualifying discounts at booking (e.g., **AAA/CAA**, **AARP / Senior Rates**, or **Government/Military Rates**). * **Weekly Discounts:** If your holiday weekend stay extends to **7 nights or longer**, Extended Stay America automatically applies tiered multi-night discounts to the base rate. **Tip:** Check [Extended Stay America’s Deals page](https://www.extendedstayamerica.com) in the weeks leading up to the holiday to see if a dedicated promo code is active for your travel dates.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer off-season discounts?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not advertise a separate, formal rate labeled strictly as an "off-season discount." Instead, it follows standard hotel dynamic pricing along with chain-wide promotional discounts: * **Seasonal and Demand-Based Rate Drops:** Because room rates fluctuate with local business and travel demand, nightly prices are generally significantly lower during slower travel periods (such as weekends, late fall, and winter outside of major Silicon Valley tech events or holidays). * **Seasonal Flash Sales & Promotions:** Extended Stay America frequently runs seasonal corporate promotions (e.g., *Fall Travel Savings*, *Winter Sales*, or flash discounts) that apply to this property. * **Extended-Stay Discounts:** The hotel automatically offers tiered rate discounts based on length of stay (such as weekly stays of 7+ nights or monthly stays of 30+ nights), regardless of season. * **Standard Affinity Discounts:** You can also apply year-round discounts during any season, including AAA/Auto Club rates, AARP/senior discounts, and government/military rates. To find the lowest rates for your travel dates, check their official booking portal or call the front desk directly to compare current seasonal promotions with their extended-stay pricing tiers.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer special Christmas packages?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer all-inclusive or traditional Christmas holiday packages (such as festive dining, holiday activities, or themed room decor). As an extended-stay, budget-to-midscale hotel designed primarily for short- and long-term lodging, it focuses on standard accommodations with in-room kitchens, free Wi-Fi, and grab-and-go breakfast. However, you can often take advantage of **holiday discounts**: * **Brand-wide Winter/Holiday Promotions:** Extended Stay America frequently runs seasonal promo code sales (such as their annual "Dashing Through the Savings" or winter deals) that offer percentage discounts on bookings across participating locations, including San Jose. * **Extended-Stay Discounts:** The property automatically discounts nightly rates for stays of 7+ or 30+ nights if you are visiting family or staying in the area over the holidays. To find promotional discount codes active for Christmas, check the **Deals** section on the official Extended Stay America website (`esa.com`) before booking.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer summer packages?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not offer traditional "summer vacation packages"** (such as bundled sightseeing, dining credits, or family attraction bundles). Because it operates as an extended-stay, economy/midscale business and residential-style hotel, its pricing and promotions primarily focus on length-of-stay savings rather than curated seasonal packages: * **Length-of-Stay Discounts:** Heavily discounted tiered rates are available for weekly (7+ nights) and monthly (30+ nights) bookings year-round. * **Brand-Wide Seasonal Promotions:** During the summer months, Extended Stay America occasionally runs company-wide promotional coupon codes (e.g., percentage-off discounts for summer bookings or multi-night stays) or member-exclusive sales through the *Extended Stay America Perks* program. * **Standard Inclusions:** Every stay standardly includes amenities like free grab-and-go breakfast, free Wi-Fi, fully equipped in-room kitchens, and access to the seasonal outdoor pool and fitness center. To find summer savings, check the **Deals & Special Offers** page on the official [Extended Stay America website](https://www.extendedstayamerica.com) for seasonal promo codes, or contact the property directly.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer Valentine’s Day packages?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not offer Valentine’s Day packages.** As a budget-to-midscale extended-stay hotel, the property focuses on practical, self-service amenities (such as in-suite kitchens, free Wi-Fi, and grab-and-go breakfast) geared toward business travelers and long-term guests. The brand does not provide romantic add-ons or holiday packages (such as champagne, flowers, chocolates, or dining credits). If you are planning a romantic getaway in the San Jose area, full-service or boutique hotels nearby (such as **Hotel Valencia Santana Row** or **Signia by Hilton San Jose**) are far more likely to offer dedicated romance and Valentine’s Day packages.

Q: Does the property offer kids programming during school breaks at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not offer kids programming or supervised activities during school breaks**. As an extended-stay, budget-to-midscale hotel designed primarily for self-sufficient business and leisure travelers, its family amenities are limited to basic conveniences such as: * In-room fully equipped kitchens * Children staying free with a parent/guardian (using existing bedding) * A seasonal outdoor pool and hot tub (which require adult supervision for minors) * Free grab-and-go breakfast and guest laundry facilities The hotel does not operate a kids' club, day camps, or scheduled youth activities.

Q: How busy is Extended Stay America Premier Suites - San Jose - Airport during summer vacation?

A: The **Extended Stay America Premier Suites – San Jose – Airport** operates at **consistently high occupancy (moderately busy to very busy)** throughout the summer, though its busy patterns differ from traditional leisure vacation resorts. ### 1. What Drives Demand in the Summer * **Corporate & Tech Travel Overlap:** Unlike pure tourist destinations, Silicon Valley hotels rely heavily on business travelers. While corporate travel dips slightly in mid-summer, extended-stay properties fill the gap with **summer tech interns, corporate contractors, and relocating employees/families** who book multi-week or multi-month stays for the in-room kitchens and amenities. * **Peak Airport Traffic:** The hotel is located just over a mile from San José Mineta International Airport (SJC). SJC sees some of its heaviest passenger traffic of the year during the summer months, creating strong demand from layovers, flight crews, and late/early flight travelers. * **Leisure & Event Crowds:** Families visiting Northern California, California’s Great America, Levi’s Stadium, or PayPal Park often use this location as a budget-friendly base compared to pricier San Francisco or Santa Cruz hotels. ### 2. Busiest Days of the Week * **Midweek (Tuesday – Thursday):** This remains the busiest stretch due to ongoing corporate travel and business transit. * **Weekends (Friday – Sunday):** Occupancy can fluctuate. Weekends with major concerts at Levi’s Stadium/SAP Center or soccer matches at PayPal Park can cause the hotel to sell out, whereas quieter event weekends tend to see slightly more availability. ### 3. On-Site Vibe and Crowds * Because the hotel has an **outdoor seasonal pool** (open May to September), common outdoor areas and the pool area will see noticeable family activity in the afternoons and weekends. * The lobby and morning grab-and-go breakfast bar (6:00 AM – 9:30 AM) can experience quick rushes during early morning airport departures and weekday work hours. ### Planning Tips * **Book well in advance:** Because extended-stay guests often book large blocks of rooms for months at a time, baseline availability can disappear faster than at standard nightly hotels. * **Watch local event calendars:** Check for major events or stadium tours in Santa Clara/San Jose, as these drive rapid sell-outs and price surges across the airport hotel corridor.

Q: Is Extended Stay America Premier Suites - San Jose - Airport busy during Thanksgiving?

A: Compared to typical peak periods, **Extended Stay America Premier Suites – San Jose – Airport is generally less busy overall during Thanksgiving week**, though it experiences specific types of demand: ### 1. Significant Drop in Business Travel * San Jose and the broader Silicon Valley hotel market rely heavily on corporate tech travelers, contractors, and weekday consultants. * Corporate and business travel virtually halts starting the Tuesday or Wednesday before Thanksgiving through the following weekend, leaving the local area and business-focused hotels noticeably quieter. ### 2. Shift Toward Holiday Leisure & Airport Layover Guests While overall occupancy tends to dip compared to a standard business week, the hotel still sees a steady flow of: * **Visiting friends and relatives (VFR):** People traveling to the Bay Area to spend the holiday with family, choosing suites because of the in-room kitchens, affordability, and parking. * **Airport travelers:** Because it is located just minutes from San Jose Mineta International Airport (SJC), passengers catching early-morning holiday flights or dealing with layovers book single-night stays, particularly on the **Wednesday before Thanksgiving** and the **Sunday after**. * **Long-term residents:** As an extended-stay property, a portion of the rooms is occupied by long-term guests regardless of the holiday. ### Tips for Booking Around Thanksgiving * **Rates and Availability:** Room rates are often very reasonable over the holiday weekend due to the lack of corporate demand, making it a budget-friendly option. * **Transit & Airport Traffic:** While the hotel itself is unlikely to feel overcrowded, allow extra travel time to and from SJC terminal roadways on the peak travel days (Wednesday afternoon/evening and Sunday).

Q: Is this a quiet property during spring break at Extended Stay America Premier Suites - San Jose - Airport?

A: **In terms of party crowds:** Yes, it is quiet. This property is **not a typical spring break party destination**. It is an extended-stay, budget-to-midscale hotel in an industrial/business corridor near San Jose Mineta International Airport (SJC). Most guests are business travelers, contractors, people relocating, or travelers with early morning flights. You will not encounter wild college spring break parties or loud pool events here. **In terms of general ambient noise:** It is **moderately noisy to average**, due to factors unrelated to spring break: * **Airport & Flight Noise:** Because it is located right next to SJC airport, low-flying planes and takeoff/landing sounds can be heard depending on the room’s location. * **Thin Walls & Footsteps:** As with many Extended Stay America properties, guest reviews frequently cite thin interior walls and floors, meaning heavy footsteps from upstairs, hallway chatter, or neighboring TVs can carry into your room. * **Long-Term Guest Activity:** Extended-stay setups naturally have people cooking, doing late laundry, and coming/going at odd hours. **Summary:** If your main concern is avoiding drunken spring break revelry, you won't have an issue. However, if you are a very light sleeper sensitive to thin walls or aircraft traffic, bring earplugs or request a room on the top floor away from the stairwells and elevators.

Q: Is this property quieter in the fall at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport does not get noticeably quieter in the fall.** Here is why seasonal shifts have very little impact on the noise level at this property: 1. **Business and Corporate Travel Focus:** North San Jose and the Silicon Valley airport corridor are heavily driven by corporate, tech, and contract workers rather than leisure tourists. The fall season is actually one of the busiest times for business travel, conferences, and extended-stay bookings in the area. 2. **Airport Proximity:** The hotel is located less than a mile from Norman Y. Mineta San Jose International Airport (SJC). Flight paths, departures, and landings operate steadily year-round. 3. **Local Traffic and Commercial Activity:** The property is situated near major roadways (off Airport Parkway/Hwy 101/Hwy 87) and high-activity venues like Casino M8trix. Road traffic noise remains steady across all seasons. 4. **Thin Sound Insulation:** Common guest feedback highlights that the internal soundproofing between rooms and hallways is relatively weak. Foot traffic and neighbor noise depend more on room placement and specific guests than the time of year. ### Tips for a Quieter Stay: * **Request a room on a higher floor** and **away from the front road/parking lot** (rooms facing away from main driveways tend to pick up less traffic noise). * **Request a room away from the elevator and stairwells** to minimize hallway footsteps and door slamming. * Bring earplugs or a travel white-noise machine, especially if you are sensitive to aircraft or street traffic.

Q: What activities, programming, and special offers does Extended Stay America Premier Suites - San Jose - Airport provide during spring break season?

A: **Extended Stay America Premier Suites - San Jose - Airport** is a budget-to-midscale extended-stay hotel geared toward business travelers, airport transit guests, and long-term stays. Because it is a select-service property rather than a full-service resort, **it does not offer curated events, activities, or dedicated spring break programming.** Key amenities and typical promotional structures include: ### Activities & Recreation On-Site * **Seasonal Outdoor Pool & Hot Tub:** The property has an outdoor swimming pool and hot tub. Note that outdoor pools at many Northern California properties operate seasonally (typically late spring through early autumn), so pool access may be limited during early spring. * **Fitness Center:** An on-site exercise room equipped with standard cardio and fitness machines. * **Outdoor Picnic & BBQ Area:** Outdoor space with barbecue grills for guest use. ### Standard Inclusions & Guest Amenities * **Complimentary Grab-and-Go Breakfast:** Daily breakfast items such as muffins, breakfast bars, hot cereal, coffee, and tea. * **In-Suite Kitchens:** Every suite features a full-size refrigerator, stovetop, microwave, and cookware/utensils. * **Free Wi-Fi & Parking:** Complimentary on-site self-parking and internet access. ### Offers & Discounts While the property does not feature holiday-themed “spring break packages,” standard brand promotions apply during that time frame: * **Weekly & Extended-Stay Rates:** Tiered, discounted rates for stays of 7+ or 30+ consecutive nights. * **Extended Stay Rewards Member Rates:** Joining the brand’s loyalty program unlocks discounted member rates and instant booking savings. * **Standard Travel Discounts:** Typical AAA/CAA, military/government, and senior discounts apply to room reservations depending on availability. For travelers looking for spring break activities in the area, the hotel serves primarily as an affordable base near attractions such as Santana Row, Levi’s Stadium, PayPal Park, and California's Great America.

Q: What are the peak seasons at Extended Stay America Premier Suites - San Jose - Airport?

A: Like most extended-stay and airport-adjacent hotels in Silicon Valley, demand at **Extended Stay America Premier Suites - San Jose - Airport** is heavily driven by a mix of corporate travel, tech conventions, and summer tourism: ### 1. Primary Peak Season: Summer (June – August) * **What to expect:** Higher nightly rates, lower suite availability, and peak airport traffic. * **Drivers:** General Bay Area leisure travel, summer internships, and families relocating to the area often utilize extended-stay accommodations during the summer months. ### 2. Secondary Corporate Peak: Mid-Week Spring & Fall (April – May & September – October) * **What to expect:** Strong mid-week demand (typically Tuesday through Thursday nights) and higher room rates. * **Drivers:** Silicon Valley’s active business travel, major tech conferences, and events hosted at the nearby San Jose McEnery Convention Center and SAP Center. --- ### Low Season * **Winter (late November through February):** Outside of specific local events or holiday spikes, this period experiences the lowest hotel occupancy and most affordable rates in the San Jose area.

Q: What children's activities and programs does Extended Stay America Premier Suites - San Jose - Airport offer during the Christmas holiday period?

A: **Extended Stay America Premier Suites – San Jose – Airport does not offer any organized children’s activities, kids' clubs, or holiday programming during the Christmas period.** As an extended-stay, budget-to-midscale hotel brand, the property is designed primarily for self-catering, practical long- or short-term stays. Its amenities are basic and unprogrammed, including: * In-room full kitchens or kitchenettes * A grab-and-go breakfast bar * A fitness room * Guest laundry facilities * A seasonal outdoor pool and hot tub (the outdoor pool is typically closed in the winter months, and hot tub use requires adult supervision) ### Holiday Activities for Families Nearby Families traveling with children during the Christmas season will need to look to the surrounding San Jose area for seasonal entertainment. Popular local holiday attractions include: * **Christmas in the Park (Downtown San Jose / Plaza de César Chávez):** An annual walk-through winter wonderland with decorated Christmas trees, animated displays, holiday treats, and visits with Santa. * **Downtown Ice:** An outdoor seasonal ice-skating rink located near Christmas in the Park in downtown San Jose. * **The Children's Discovery Museum of San Jose:** Offers interactive, kid-focused exhibits and occasional special holiday events or winter break activities. * **WinterFest at California's Great America (Santa Clara):** A large seasonal theme park event featuring millions of lights, holiday shows, ice skating, and family rides.

Q: When is peak season for this destination at Extended Stay America Premier Suites - San Jose - Airport?

A: For **San Jose, California** (where **Extended Stay America Premier Suites - San Jose - Airport** is located), peak season is shaped by both leisure tourism and Silicon Valley business travel: ### 1. General Tourism Peak Season * **June through August (Summer):** This is the primary peak leisure season for the destination. During these months, the Bay Area experiences warm, sunny, and virtually rain-free weather. Hotel occupancy and rates generally reach their annual highs, and outdoor amenities like the hotel's seasonal pool are open. ### 2. Business & Conference Peaks Because this property caters heavily to extended corporate stays and airport travelers, there is also a distinct **business peak season**: * **Spring (April to May)** and **Autumn (September to October):** These shoulder months bring heavy corporate travel, tech conventions, and conferences to Silicon Valley. During these months, airport and business-oriented hotels frequently see high occupancy during mid-week dates (Monday through Thursday). ### Summary * **Busiest/Peak Months overall:** **June – August** (for summer travel) and **September – October** (for peak tech and business conferences). * **Low Season:** **November through February/March**, when travel cools down and hotel rates are typically at their lowest.

Activities and Experiences

Q: Are bike rentals available for families at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer on-site bike rentals for families or individual guests. The property focuses on standard extended-stay lodging amenities, such as in-room kitchens, free Wi-Fi, a fitness room, a seasonal pool, and guest laundry. If your family wants to bike in the area, you would need to arrange rentals through a third-party bike shop in San Jose or check local Bay Area bikeshare/e-bike options (note that app-based shared bikes typically require riders to be at least 16 or 18 years old).

Q: Are sports courts or activity areas available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no sports courts** (such as basketball, tennis, or pickleball courts) or dedicated outdoor activity spaces at Extended Stay America Premier Suites - San Jose - Airport. The physical activity and recreational amenities available on-site are limited to: * An **on-site fitness center** (indoor gym) * A **seasonal outdoor swimming pool** and hot tub * An **outdoor picnic/barbecue area**

Q: Are there boating or sailing experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no boating or sailing experiences at the hotel itself.** Extended Stay America Premier Suites – San Jose – Airport is a suburban, landlocked extended-stay hotel located near Norman Y. Mineta San Jose International Airport. On-site amenities are limited to standard hotel facilities, such as an outdoor swimming pool, hot tub, and a fitness center. However, boating and sailing activities are available as **nearby off-site recreation** within driving distance around the greater Bay Area, including: * **Shoreline Lake** (Mountain View) – Offers pedal boat, kayak, canoe, and sailboat rentals. * **Lake Cunningham** or **Almaden Quicksilver/Calero County Parks** (San Jose area) – For lake boating, kayaking, or paddleboarding. * **San Francisco Bay / Redwood City Marina** – For open-bay sailing, boat charters, and lessons.

Q: Are there cooking classes or culinary experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer cooking classes, culinary workshops, or curated culinary experiences. The hotel is a mid-scale, extended-stay lodging facility designed primarily for long-term travelers and business guests. Its culinary-related amenities are self-service, including: * **In-room fully equipped kitchens:** Every suite includes a stovetop, full-size refrigerator, microwave, and basic cookware and utensils for guests to cook their own meals. * **Complimentary grab-and-go breakfast:** Pre-packaged items, breakfast bars, and coffee/tea in the lobby area. * **Outdoor barbecue grills/picnic area:** Basic grilling facilities available on-site for guest use. If you are looking for cooking classes or culinary experiences in the San Jose area, you will need to look off-site at local cooking schools and platforms such as **Tastebuds Kitchen**, **Sur La Table** (at nearby Santana Row), or independent chef classes booked through platforms like **Cozymeal**.

Q: Are there cultural workshops or local art experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no cultural workshops or local art experiences offered on-site** at Extended Stay America Premier Suites – San Jose – Airport. This property is a budget- to mid-tier extended-stay hotel focused on self-sufficient accommodations for business and leisure travelers. Its amenities are limited to standard conveniences such as in-room fully equipped kitchens, a fitness center, an outdoor pool/hot tub, guest laundry facilities, and grab-and-go breakfast. It does not have an arts program, resident artists, or cultural programming. If you are looking for art and cultural activities during your stay, you will find several options nearby in San Jose: * **San Jose Museum of Art (SJMA):** Located downtown (about 10–15 minutes away), offering rotating contemporary art exhibits and frequent public workshops, talks, and community creative days. * **South FIRST FRIDAYS Art Walk:** A self-guided monthly art tour in the downtown SoFA District featuring gallery openings, live music, open studios, and pop-up makers. * **School of Visual Philosophy:** A local community art center and studio space in San Jose offering hands-on workshops in ceramics, printmaking, welding, and painting. * **Triton Museum of Art:** Located nearby in Santa Clara, offering local regional art exhibitions, rotating classes, and workshops.

Q: Are there daily scheduled activities or programming at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer daily scheduled activities, entertainment, or organized guest programming. The property operates as a self-catered, extended-stay hotel geared toward independent business travelers and long-term guests. Rather than curated activities, it provides self-service amenities, including: * An on-site fitness center * A seasonal outdoor swimming pool and hot tub * Barbecue grills * Daily complimentary grab-and-go breakfast * In-suite kitchens * Guest laundry facilities

Q: Are there eco-tourism or nature excursions at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer eco-tourism or nature excursions. It is a standard extended-stay airport hotel geared toward business travelers and long-term stays, with basic amenities such as suites with kitchens, a fitness room, guest laundry, and an outdoor pool/hot tub. It does not operate tour desks, guided outdoor programs, or excursion packages. If you are staying there and looking for nature or outdoor activities nearby, you would need to arrange them independently. Accessible nature spots within driving distance include: * **Guadalupe River Trail:** A paved walking and biking trail running along the river near the airport area. * **Alviso Marina County Park:** Located about 10–15 minutes north on the edge of the Don Edwards San Francisco Bay National Wildlife Refuge, offering salt-marsh wetland trails and birdwatching. * **Alum Rock Park / Castle Rock State Park:** Regional and state parks in the surrounding foothills and Santa Cruz Mountains, offering hiking trails through redwoods and chaparral.

Q: Are there exclusive partnerships with local attractions at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites – San Jose – Airport does not offer property-specific exclusive partnerships or ticket packages with local attractions. While the hotel is located near several popular destinations—such as Casino M8trix, PayPal Park, SAP Center, California's Great America, and The Tech Interactive—it operates as a standard extended-stay budget/midscale brand without formal attraction affiliations. Guests can, however, take advantage of the following related discount options: * **Extended Perks Rewards Program:** Joining the brand-wide *Extended Perks* program (free via Extended Stay America) unlocks partner discounts on nationwide retail, dining, entertainment, and rental car brands. * **Standard Special Rates:** The hotel provides typical qualification discounts, including government/military, AAA/AARP, and corporate or group extended-stay rates.

Q: Are there food tours arranged through Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not arrange or offer food tours. As a budget-to-midscale extended-stay hotel, it focuses on self-catering amenities—such as in-room kitchens, complimentary grab-and-go breakfast, self-service laundry, and free parking. It does not have a concierge desk, tour desk, or organized excursion programs. If you are looking for food tours in the area: * You can book independent walking food tours or culinary experiences through platforms like **Viator**, **Tripadvisor**, or **Airbnb Experiences**. * Popular nearby areas for self-guided culinary exploration include **San Pedro Square Market** (Downtown San Jose), **Japantown (J-town)**, and **Santana Row**.

Q: Are there group team-building activities at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no on-site group team-building activities, programs, or event facilities** at Extended Stay America Premier Suites - San Jose - Airport. This property functions as a limited-service extended-stay hotel geared toward self-sufficient travelers, relocations, and business guests. Key details to consider: * **No Dedicated Event Spaces:** The hotel does not have conference rooms, banquet halls, or meeting facilities suitable for structured corporate or group workshops. * **On-Site Amenities:** Amenities are limited to an outdoor swimming pool, hot tub, fitness room, self-service laundry, and guest rooms equipped with full kitchenettes. * **Nearby Alternatives:** If your group is staying here and looking for team-building options in the immediate area, popular nearby off-site venues include: * **Casino M8trix** (walkable, offering private dining/meeting rooms, entertainment, and lounges). * Local escape rooms, axe-throwing venues, or bowling/entertainment centers in downtown San Jose and nearby Santa Clara. * Larger conference hotels nearby (such as the DoubleTree by Hilton San Jose or Sonesta Silicon Valley), which offer rentable meeting rooms for hosted group workshops.

Q: Are there interactive or educational programs at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not offer any on-site interactive or educational programs. It operates as a standard, self-catering extended-stay hotel geared primarily toward business travelers and long-term guests. Its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, a fitness room, a seasonal pool/hot tub, guest laundry facilities, and grab-and-go breakfast. If you are looking for interactive or educational activities in the immediate area, several popular destinations are a short drive away: * **The Tech Interactive** (hands-on science and technology exhibits in downtown San Jose) * **Children's Discovery Museum of San Jose** * **Rosicrucian Egyptian Museum & Planetarium** * **Happy Hollow Park & Zoo**

Q: Are there proposal or anniversary packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, Extended Stay America Premier Suites - San Jose - Airport does not offer proposal, anniversary, or romance packages.** The property operates as a midscale, extended-stay hotel geared toward business travel, relocations, and longer-term lodging. Its amenities focus on practical features—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry, and grab-and-go breakfast—rather than full-service hospitality options like champagne, floral arrangements, or concierge celebration setups. If you plan to stay there for an anniversary or proposal, you would need to arrange any decorations, flowers, or special treats yourself. Alternatively, if you are looking for dedicated romance packages in the San Jose / Silicon Valley area, full-service and luxury hotels (such as **Hotel Valencia Santana Row**, **The Westin San Jose**, or **Signia by Hilton San Jose**) regularly offer special occasion packages and romantic amenities.

Q: Are there romantic experience packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no romantic experience packages available** at Extended Stay America Premier Suites – San Jose – Airport. The hotel is an economy-to-midscale extended-stay property designed primarily for business travelers, relocating guests, and long-term stays. Its amenities focus on practical conveniences—such as in-room fully equipped kitchens, complimentary grab-and-go breakfast, guest laundry facilities, and a basic pool/fitness center—rather than luxury hospitality or romantic perks (like champagne, flowers, or couples' packages). If you are planning a romantic getaway in the San Jose area, you may want to look into full-service or boutique hotels nearby that offer romance packages, such as: * **Hotel Valencia Santana Row** (features romantic packages, upscale dining, and walkable nightlife/shopping) * **Signia by Hilton San Jose** * **The Westin San Jose**

Q: Are there seasonal or holiday events at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not host seasonal or holiday events.** As an extended-stay, select-service hotel, its operations focus on practical lodging amenities such as in-room kitchens, on-site guest laundry, free breakfast, and an outdoor pool rather than event hosting or guest programming. While the property may put up basic lobby decorations during major holidays, it does not organize seasonal activities, parties, or holiday dinners. If you are looking for holiday events or celebrations during your stay, you will typically find them nearby in the surrounding San Jose area, such as: * **Downtown San Jose:** Events like *Christmas in the Park* and seasonal ice skating at *Downtown Ice* in the winter. * **Santana Row:** Often hosts seasonal outdoor markets, live music, tree-lighting ceremonies, and holiday strolls. * **Local venues:** Venues like the SAP Center and the San Jose McEnery Convention Center host holiday expos, concerts, and seasonal shows throughout the year.

Q: Are there sunrise or sunset experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer sunrise or sunset experiences, rooftop viewing lounges, or scenic vantage points. The property is a low-rise, budget-to-midscale extended-stay hotel located in an urban/commercial business area just east of Norman Y. Mineta San Jose International Airport (along Brokaw Road). Its amenities focus on practical, long-stay conveniences—such as in-room kitchens, guest laundry facilities, a fitness room, and an outdoor swimming pool/picnic area. Standard window views look out onto nearby roads, parking lots, or adjacent commercial buildings. If you are staying at this hotel and want to watch the sunrise or sunset, consider nearby spots around the South Bay: * **Sierra Vista Open Space Preserve** (approx. 20–25 minutes east in the hills) – Offers panoramic sunset views looking west across Silicon Valley and the Bay. * **Communication Hill** (approx. 15 minutes south) – A popular local spot for sunsets and sweeping city views. * **Alviso Marina County Park** (approx. 15 minutes north) – Great for open-sky sunrise and sunset views over the southern tip of the San Francisco Bay and salt marshes.

Q: Are there VIP or exclusive access experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are **no VIP lounges, executive club floors, concierge levels, or exclusive access experiences** at the Extended Stay America Premier Suites - San Jose - Airport. Extended Stay America Premier Suites operates as a midscale, extended-stay hotel brand designed for practical, self-sufficient travel rather than luxury hospitality. All on-site amenities are shared equally among all guests: * Standard studio suites with fully equipped kitchens * Complimentary grab-and-go breakfast in the lobby * Seasonal outdoor swimming pool and hot tub * Fitness center * Self-service laundry facilities * Free self-parking and Wi-Fi The only "exclusive" program available is the chain-wide **Extended Perks** loyalty program. Rather than offering on-property VIP lounges or bespoke services, membership simply provides member rates, booking discounts, and merchant partner deals.

Q: Are there wellness retreats or themed weekends at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not host wellness retreats or themed weekends. It operates as a midscale, extended-stay hotel tailored primarily for business travelers, relocations, and longer-term guests. While it does provide basic wellness-related amenities—such as an on-site fitness room, a seasonal outdoor pool, and a hot tub—it does not offer curated programming, spa facilities, retreat packages, or organized themed events.

Q: Can Extended Stay America Premier Suites - San Jose - Airport arrange private excursions?

A: **No.** Extended Stay America Premier Suites - San Jose - Airport does not offer private excursion or tour arrangement services. As a budget-to-midscale extended-stay property, it focuses on self-catering accommodations—such as in-room kitchens, free Wi-Fi, on-site laundry, and basic front desk services. It does not have a concierge desk, tour desk, or dedicated excursion booking services. While front desk staff may be able to offer casual recommendations for local sights, any private tours or excursions in the San Jose/Bay Area must be booked independently through third-party operators (such as Viator, GetYourGuide, or local private guide services).

Q: Can I book kayaking or paddleboarding at Extended Stay America Premier Suites - San Jose - Airport?

A: **No.** Extended Stay America Premier Suites - San Jose - Airport does not offer or book kayaking or paddleboarding. It is an urban/airport-focused, extended-stay hotel located in an inland business area near Norman Y. Mineta San Jose International Airport. Its amenities are limited to standard hotel features such as fully equipped kitchenettes, a seasonal outdoor pool, a fitness center, and self-laundry. If you are looking to kayak or stand-up paddleboard in the area, you will need to book through off-site outfitters located nearby, such as: * **Shoreline Lake Aquatic Center** (Mountain View, ~15 miles away) * **LBO Sports / Vasona Lake County Park** (Los Gatos, ~15 miles away) * **Bair Island Aquatic Center** (Redwood City, ~25 miles away)

Q: Can I book tickets for local events through Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer ticket-booking, box office, or dedicated concierge services for local events. As a midscale, extended-stay hotel, its services focus on essentials such as self-catering suites, free Wi-Fi, a 24-hour front desk, and laundry facilities. While the front desk staff can often recommend nearby venues or popular spots (such as the SAP Center, PayPal Park, or the San Jose McEnery Convention Center), you will need to purchase event tickets directly through primary ticketing platforms (such as Ticketmaster, AXS, or the specific venue’s official website).

Q: Does Extended Stay America Premier Suites - San Jose - Airport host family movie nights or events?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not host family movie nights or organized guest activities. The property operates as a limited-service extended-stay hotel aimed at business travelers and long-term guests. Amenities are limited to independent use facilities, such as: * In-room fully equipped kitchens * A seasonal outdoor pool and hot tub * A 24-hour fitness room * Outdoor barbecue grills and picnic seating * On-site guest laundry and complimentary grab-and-go breakfast They do not have an activities department, screening room, or recurring community events. If you are looking for outdoor family movie screenings nearby, seasonal community events are occasionally held in San Jose parks, and the **West Wind Capitol Drive-In** (located elsewhere in San Jose) regularly hosts family movie screenings.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer curated city itineraries?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer curated city itineraries. As a midscale, extended-stay hotel, it is designed for independent travelers and long-term guests. Its amenities focus on practical lodging essentials—such as in-room kitchens, free Wi-Fi, grab-and-go breakfast, on-site guest laundry, a fitness center, and a pool—and it does not maintain a concierge desk, tour planning services, or custom itinerary planning. Front desk staff can typically answer basic questions about local dining or nearby transit, but you will need to plan your own sightseeing activities.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer guided tours?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer guided tours. It operates as an extended-stay hotel focused on self-catering accommodations, providing amenities such as suites with fully equipped kitchens, complimentary breakfast, an outdoor pool, a fitness center, and on-site laundry. Guests interested in guided tours of the Silicon Valley or San Jose area will need to book them through independent, third-party tour operators.

Q: Does the property host retreat-style experiences at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not host or offer retreat-style experiences. This hotel is a budget-to-midscale, extended-stay property designed primarily for individual business travelers, relocations, and longer-term lodging. It provides self-service amenities such as: * Suites with fully equipped kitchens * Grab-and-go breakfast * Self-service guest laundry * A basic fitness center, hot tub, and seasonal outdoor pool It does **not** have dedicated conference centers, banquet facilities, event programming, or wellness retreat packages. If you are looking to host a retreat (corporate, wellness, or creative), you would need to look into full-service hotels, dedicated retreat centers, or resort properties in the greater San Jose or Santa Cruz Mountains area.

Q: Does the property provide adventure tours at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide adventure tours. It is an extended-stay, self-service style hotel tailored for business and long-term travelers. Its amenities are limited to essentials such as fully equipped in-room kitchens, an outdoor pool, a fitness center, laundry facilities, and complimentary grab-and-go breakfast. Guests interested in local tours or outdoor excursions would need to arrange them independently through third-party operators.

Q: Is there live entertainment at night at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there is no live entertainment at night at Extended Stay America Premier Suites – San Jose – Airport. It is a standard extended-stay, budget-friendly hotel focused on practical accommodations. Its amenities are limited to essentials such as in-suite kitchens, a fitness room, guest laundry, and an outdoor pool/hot tub, with no on-site bars, lounges, or entertainment programs. However, for nightlife or entertainment nearby: * **Casino M8trix** is located within a 5- to 10-minute walk (about 0.4 miles away) and features 24/7 card gaming, multiple lounges, a sports bar, and late-night dining. * **Downtown San Jose** and the **San Pedro Square Market** are about a 5- to 10-minute drive away and regularly host live music, bars, and evening events.

Q: Is there structured programming for different age groups at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there is no structured programming or supervised activities for different age groups at **Extended Stay America Premier Suites - San Jose - Airport**. The property is a self-catering, extended-stay hotel geared primarily toward long-term business and independent travelers rather than a full-service resort. While families are welcome, amenities are limited to self-directed features such as: * In-room fully equipped kitchens * A seasonal outdoor swimming pool and hot tub (children under 18 must be accompanied by an adult) * An on-site fitness room and laundry facilities The hotel does not offer kids' clubs, youth programming, teen lounges, or organized recreational events.

Local

Q: Are rideshares easy to get around Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, rideshares are very easy to get** around Extended Stay America Premier Suites – San Jose – Airport. Key reasons include: * **Airport Proximity:** The hotel is located just 1 to 2 miles from San José Mineta International Airport (SJC). Because many Uber and Lyft drivers circle or wait in the airport staging area, ride availability is consistently high. * **Fast Wait Times:** Typical pickup times for standard UberX or Lyft rides are generally between **3 to 7 minutes**, even during non-peak hours. * **Silicon Valley Metro Area:** Being situated right in North San Jose near major highways (I-880, US-101, and CA-87) and business parks means the area has heavy rideshare coverage 24/7. * **Easy Access:** The hotel property has a straightforward driveway and surface parking lot, making it simple for drivers to pull up directly to the main lobby entrance for pickup and drop-off. **Tip:** If you are requesting a ride during standard weekday commuting hours (around 7:30–9:30 AM or 4:30–6:30 PM), factor in brief traffic delays and potential surge pricing, but you won't have trouble finding an available driver.

Q: Are there local festivals or seasonal events at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport does not host its own local festivals or seasonal events.** It operates as a standard, self-catering extended-stay hotel focused on practical lodging (offering in-suite kitchens, a fitness room, guest laundry, and a seasonal outdoor pool open during the warmer months). It does not have event halls, convention spaces, or community festival programming. However, the hotel is located very close to several major venues in the San Jose area that host large seasonal events, cultural festivals, concerts, and sports: * **PayPal Park** (~4-minute drive): Hosts major soccer matches, food truck rallies, and seasonal fan festivals. * **SAP Center & Downtown San Jose** (~10–12-minute drive): Home to the San Jose Sharks, big-name concerts, and citywide festivals (such as *Christmas in the Park* during the winter holidays and *Music in the Park* in summer). * **San Jose McEnery Convention Center**: Hosts major regional pop-culture conventions (e.g., FanimeCon), tech conferences, and seasonal expos. * **History Park / Santa Clara County Fairgrounds**: Frequently hosts cultural celebrations, heritage festivals, and seasonal markets. If you are visiting for a specific event or festival in Silicon Valley, the hotel functions as a nearby lodging base rather than an event venue itself.

Q: Are there wellness studios or gyms near Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, there are several wellness studios, gyms, and fitness facilities located near the **Extended Stay America Premier Suites – San Jose – Airport** (located at 2131 N. 1st St / Metro Drive area). ### On-Site Option * **Hotel Fitness Room & Pool:** Extended Stay America Premier Suites features a basic on-site fitness room with cardio and light workout equipment, as well as an outdoor pool/hot tub. --- ### Full-Service Gyms & Health Clubs (Within 5–10 Minutes) * **City Sports Club (Brokaw Rd):** * *Distance:* ~1.5 miles east (roughly 5 minutes by car). * *Offerings:* A large, modern health club featuring free weights, strength and cardio equipment, lap pool, sauna, basketball/racquetball courts, and daily group exercise (cycling, Zumba, Pilates). * **24 Hour Fitness (Multiple nearby locations):** * *Offerings:* Full strength training floor, cardio decks, turf zones, and sauna/recovery areas. Check the 24 Hour Fitness app for current day-pass access or reciprocal club access. * **Forma Gym:** * *Distance:* ~10–12 minutes drive. * *Offerings:* A full wellness and athletic club featuring cold plunges, sauna, steam rooms, outdoor functional fitness areas, and recovery services. --- ### Yoga, Pilates & Specialty Wellness Studios * **CorePower Yoga (Golden Triangle - River Oaks):** * *Distance:* ~2.5 miles north up N. 1st Street (approx. 6–8 minutes by car or via the VTA Light Rail). * *Offerings:* Heated Vinyasa flow, Yoga Sculpt (weights + cardio + yoga), and beginner-friendly classes. * **HOTWORX (Downtown San Jose):** * *Distance:* ~3.5 miles south (about 8–10 minutes). * *Offerings:* 24/7 virtually instructed isometric workouts, Hot Yoga, Hot Pilates, and cycling inside patented infrared heat saunas designed for recovery and detoxification. * **Balance Yoga Center:** * *Offerings:* Traditional heated yoga, hot Pilates, and restorative wellness-oriented classes. --- ### Tips for Travelers * **Light Rail Access:** The hotel sits near the **VTA Light Rail (Green/Blue lines)** along North 1st Street, offering a straightforward, traffic-free ride directly north toward River Oaks (CorePower Yoga) or south into Downtown San Jose (HOTWORX, boutique studios). * **Day Passes:** Most of the larger gyms (City Sports Club, 24 Hour Fitness) and studios (CorePower Yoga) offer paid day passes, drop-in class rates, or free trial passes for first-time visitors.

Q: Can I book excursions through Extended Stay America Premier Suites - San Jose - Airport?

A: **No, you cannot book excursions directly through the hotel.** Extended Stay America Premier Suites – San Jose – Airport operates as a self-service, midscale extended-stay property. It does not feature a concierge desk, tour desk, or ticket-booking service. While front-desk staff can offer basic local directions or recommendations, they do not arrange or sell excursions. If you plan to take day trips, wine tours, or city sightseeing (such as trips to Silicon Valley landmarks, Winchester Mystery House, Santa Cruz, or San Francisco), you will need to book them independently through: * Dedicated tour platforms (such as Viator or GetYourGuide) * Direct tour operator websites * Local attraction ticket offices directly

Pool

Q: Are there any poolside activities available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No organized poolside activities or entertainment programs** are offered at Extended Stay America Premier Suites – San Jose – Airport. As an extended-stay, budget-friendly hotel, the property provides self-service amenities rather than resort-style programming. What is available at the pool area includes: * **A seasonal outdoor swimming pool** (typically open during warmer months, from roughly May through September). * **A hot tub / whirlpool spa**. * **Lounge chairs** for sunbathing and relaxing. * **Barbecue grills and picnic space** located outdoors nearby for guest use.

Q: Are there lockers available at the pool or fitness center at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no guest lockers** at the pool or fitness center at Extended Stay America Premier Suites – San Jose – Airport. Like most Extended Stay America properties, the fitness room and outdoor pool area are standard, unstaffed guest facilities without locker rooms or secure storage bins. Guests are expected to change in their suites and leave valuables in their rooms before heading down to work out or swim.

Q: Are water slides available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no water slides at Extended Stay America Premier Suites - San Jose - Airport. While the hotel features a seasonal outdoor swimming pool and a hot tub, it does not have water park features, splash pads, or water slides.

Q: Can non-guests use the pool at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, non-guests cannot use the pool at the Extended Stay America Premier Suites – San Jose – Airport. The hotel’s amenities—including its seasonal outdoor pool, hot tub, and fitness center—are reserved exclusively for registered guests. The property does not sell day passes or public memberships (nor does it participate in day-pass platforms such as ResortPass). Access to the pool area requires an active guest room key card.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a swimming pool?

A: **Yes**, the Extended Stay America Premier Suites - San Jose - Airport has a swimming pool. It features an on-site **outdoor swimming pool** (along with a hot tub), which typically operates seasonally.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer poolside cabanas for rent?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer poolside cabanas for rent. The hotel features a standard seasonal outdoor pool area equipped with basic pool loungers and a hot tub, but it is a budget-to-midscale extended-stay property and does not have rental cabanas or resort-style poolside services.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer poolside service or waitstaff?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not offer poolside service or waitstaff. The hotel features a self-service, seasonal outdoor swimming pool and hot tub. Because it is a budget/midscale extended-stay property focused on self-catering accommodations—offering in-suite kitchens and grab-and-go breakfast—it does not have on-site full-service restaurants, bars, or poolside attendants.

Q: Does the pool overlook the city skyline at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the pool does not overlook the city skyline. The hotel (located at 55 E. Brokaw Road in North San Jose near the airport) is a low-rise property. Its swimming pool is a standard, ground-level outdoor courtyard pool enclosed by fencing and surrounded by the hotel buildings and parking lot, rather than a rooftop or elevated pool with skyline views.

Q: Is pool access included with the room at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, access to the swimming pool is included as a standard, complimentary amenity for registered hotel guests. A few details to keep in mind: * **Pool Type:** It is an **outdoor swimming pool** (accompanied by a hot tub). * **Seasonality:** The pool is **seasonal** (typically open during the warmer months, roughly May through September). * **Rules:** Guests under 18 years old must be supervised by an adult to use the pool and hot tub area.

Q: Is the pool a highlight of Extended Stay America Premier Suites - San Jose - Airport?

A: **No, the pool is generally not considered a standout highlight of this hotel.** While the hotel does feature an outdoor swimming pool (along with a hot tub), it is a fairly basic, functional amenity typical of an extended-stay property. Key details about the pool include: * **Seasonal access:** It is only open seasonally (typically during warmer months, around May to September). * **Standard setup:** It is a standard outdoor pool surrounded by simple lounge chairs rather than a resort-style deck or feature-rich recreational space. Instead, the actual highlights that draw guests to this property are: * **In-room full kitchens:** Every suite includes a refrigerator, microwave, and stovetop designed for extended stays. * **Location:** Proximity to Norman Y. Mineta San Jose International Airport (SJC), PayPal Park, and Silicon Valley business hubs. * **Value-oriented perks:** Free Wi-Fi, complimentary grab-and-go breakfast, and free on-site self-parking. If a nice, year-round, or resort-style pool is a priority for your trip, you would likely prefer full-service hotels in the area rather than this property.

Q: Is the pool accessible to guests with disabilities at Extended Stay America Premier Suites - San Jose - Airport?

A: The **Extended Stay America Premier Suites – San Jose – Airport** does **not** list an accessible pool lift or specific pool-entry accessibility features in its official accessibility disclosures. While the hotel provides general ADA-compliant property features—such as accessible parking, level paths of travel, accessible registration counters, and mobility-accessible guest rooms—it does not advertise dedicated access equipment (such as a self-operable ADA chair lift or ramp) for the seasonal outdoor pool. Because accessibility amenities or equipment (like pool lifts) can change or occasionally be unavailable, it is best to contact the hotel directly to confirm: * **Hotel Direct Phone:** (408) 453-5340 * **Extended Stay America Accessibility Line:** 1-800-804-3724

Q: Is the pool at Extended Stay America Premier Suites - San Jose - Airport big enough for laps?

A: **No, the pool is not suitable for swimming laps.** The pool at this location (55 E. Brokaw Rd) is a standard, seasonal outdoor recreational pool. It is designed primarily for casual wading, cooling off, and leisure relaxation. It lacks dedicated lap lanes and does not have the length required for lap swimming. If you are looking to do lap workouts during your stay, you would need to use a dedicated local aquatic center or nearby gym (such as an Olympic/standard 25-yard pool facility).

Q: Is there a day pass option at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there is no official day pass option** for the pool, fitness center, or general amenities at the Extended Stay America Premier Suites – San Jose – Airport. Key details to keep in mind: * **Amenity Access:** Amenities such as the seasonal outdoor pool, hot tub, fitness center, and complimentary breakfast are reserved exclusively for registered, overnight hotel guests. * **Day-Pass Platforms:** The hotel does not participate in hotel day-pass or day-room platforms (such as ResortPass or Dayuse). * **Day-Use Alternatives:** If you need a room or access to the facilities during daytime hours (e.g., during a long airport layover), you would generally need to book a standard overnight stay. Alternatively, you can contact the property's front desk directly to inquire if they can accommodate an early check-in or arrange a custom day-use rate, though this is subject to availability and manager discretion.

Q: Is there music or entertainment at the pool at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there is no music, DJ, live entertainment, or organized activities at the pool at the Extended Stay America Premier Suites - San Jose - Airport. The hotel is a midscale, extended-stay property designed for corporate travelers and longer visits. Its pool area is a standard, seasonal outdoor swimming pool and hot tub intended for quiet swimming and relaxation, equipped only with basic lounge chairs.

Q: What views are visible from Extended Stay America Premier Suites - San Jose - Airport's pool area?

A: The outdoor pool area at **Extended Stay America Premier Suites – San Jose – Airport** (located at 55 E. Brokaw Road) is a ground-level, fenced courtyard facility. Because it is designed for convenience rather than scenic elevation, the views from the pool deck are primarily functional and local: * **The Hotel Building and Courtyard:** The pool is situated directly alongside the four-story hotel structure, giving views of the property's exterior walls, guest room windows, and poolside patio amenities (such as loungers and the BBQ area). * **Hotel Parking and Perimeter Landscaping:** The enclosed pool deck looks out toward the hotel’s surface parking lot, surrounded by perimeter security fencing, low hedges, and bordering trees/palms. * **Commercial Surroundings:** Located in North San Jose’s airport and business district, any views beyond the property fence consist of neighboring commercial/office parks and local roadway infrastructure. * **Sky / Airplane Views:** Given its immediate proximity to San José Mineta International Airport (SJC), guests frequently have clear, overhead views of airplanes on their descent and departure paths. There are no panoramic city skyline, mountain, or scenic natural views from the pool area.

Laundry Services

Q: Are there any laundry service promotions or discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not offer specific promotions or discounts for laundry services. This is standard across the brand because of how the service is structured: * **Self-Service Facility:** The hotel does not have a full-service or valet dry-cleaning/wash-and-fold service. Instead, it features an **on-site, 24/7 self-service guest laundry room**. * **Fixed Cost:** Washers and dryers are coin-/card-operated at a low, fixed rate per load (typically around $2.50 to $3.50 per cycle), which is not eligible for hotel coupons or loyalty discounts. ### Tips to Save on Laundry During Your Stay: * **Bring Your Own Supplies:** Purchasing detergent, fabric softener, and dryer sheets from the front desk or vending machines comes with a markup; buying travel- or standard-size detergents at a nearby grocery store beforehand will save money. * **Join Extended Perks:** While the hotel’s free **Extended Perks** program does not discount the laundry machines, it does provide room discounts, weekly stay promotions, and partner deals that help lower overall travel costs.

Q: Are there self-service laundry facilities available on site at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, there are on-site self-service guest laundry facilities available at Extended Stay America Premier Suites - San Jose - Airport. The hotel provides coin- or card-operated washers and dryers, and iron and ironing boards are available for guest use.

Q: Can I request dry cleaning at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, the hotel does not offer in-house dry cleaning or valet laundry services.** Extended Stay America Premier Suites – San Jose – Airport only provides: * **On-site self-service guest laundry:** Coin-/card-operated washers and dryers accessible 24/7. * **In-room iron and ironing board** in every suite. If you need professional dry cleaning during your stay, you will need to take your garments to a nearby local dry cleaner or schedule a mobile pickup and delivery service (such as Laundryheap, Rinse, or a local provider) to collect and return items to the property.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a coin-operated laundry facility?

A: **Yes.** Extended Stay America Premier Suites – San Jose – Airport features an on-site, self-service guest laundry room equipped with coin-operated washers and dryers accessible 24 hours a day.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer on-site laundry services?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport offers **on-site guest laundry facilities**. The property features self-service, coin/card-operated washers and dryers (laundromat style) for guest use, along with ironing facilities. However, it generally does not offer full-service wash-and-fold or dry cleaning.

Q: How do I arrange laundry service at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, laundry is handled via the **on-site self-service guest laundry facility**. The property does not operate a traditional full-service dry cleaning or valet wash-and-fold service. Steps to use the laundry facilities during your stay: 1. **Locate the Laundry Room:** * Head to the guest laundry area on property (the front desk can direct you to the specific floor/room if needed). 2. **Payment & Operation:** * The washers and dryers are self-serve machines that operate via credit card, mobile payment, or quarters depending on the specific machine model installed. * If the machines require change or coins, you can ask the **24-hour front desk** to break bills for quarters. 3. **Detergent & Supplies:** * Vending machines offering single-use laundry detergent and fabric softener are typically located in the laundry room or available for purchase at the front desk/grab-and-go kiosk. 4. **Ironing:** * Irons and ironing boards are provided in each guest suite for your convenience. *Note: If you require professional dry cleaning or full wash-and-fold service, you will need to use a local third-party dry cleaner or mobile laundry pickup service (such as Rinse, Hampr, or a local dry-cleaner near North San Jose) and coordinate delivery to the front desk.*

Q: Is same-day dry cleaning available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer same-day dry cleaning services. The property provides: * **24/7 coin-/card-operated self-service guest laundry facilities** (washers and dryers). * In-room full-size **irons and ironing boards**. If you require dry cleaning during your stay, you will need to take your garments to an off-site dry cleaner nearby or arrange for a third-party laundry/dry-cleaning pickup service.

Q: Is same-day laundry service available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, the hotel does not offer an in-house same-day laundry or dry-cleaning service.** Like standard Extended Stay America properties, this location provides a **24/7 on-site, self-service guest laundry facility** equipped with coin- or card-operated washers and dryers, as well as in-room irons and ironing boards. If you require full-service or same-day laundry, you would need to use a third-party laundry/dry-cleaning service or mobile pickup-and-delivery provider in the San Jose area.

Q: Is there a fee for laundry services at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, there is a fee.** Extended Stay America Premier Suites – San Jose – Airport features a self-service, 24-hour guest laundry room equipped with **coin- or card-operated washers and dryers**. Guests must pay per load to wash and dry, as well as purchase laundry detergent if they do not bring their own. *(Note: In-room irons and ironing boards are provided free of charge for guest use.)*

Q: Is valet dry cleaning available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not offer in-house valet dry cleaning services. The hotel provides **self-service, coin/card-operated guest laundry facilities** (washers and dryers) as well as irons and ironing boards on-site. If you require dry cleaning, you would need to arrange service through a third-party dry-cleaning or mobile laundry pickup provider in the San Jose area.

Q: What are the laundry hours at Extended Stay America Premier Suites - San Jose - Airport?

A: The guest laundry facilities at **Extended Stay America Premier Suites - San Jose - Airport** are open **24 hours a day, 7 days a week**. The on-site laundry room is self-service and coin/card-operated.

Q: What is the turnaround time for laundry service at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not offer a full-service, drop-off, or valet laundry/dry-cleaning service. Instead, the property provides **self-service, on-site guest laundry facilities** (washers and dryers) accessible to guests 24 hours a day. As a result, the turnaround time is simply the duration of a standard wash and dry cycle, typically around **60 to 90 minutes** total depending on the selected cycle.

Q: What laundry services are available at Extended Stay America Premier Suites - San Jose - Airport?

A: At the **Extended Stay America Premier Suites - San Jose - Airport**, the following laundry and garment care amenities are available: * **On-Site Guest Laundry Facilities:** The hotel features a self-service guest laundry room equipped with coin/card-operated washing machines and dryers. Like standard Extended Stay America properties, this facility is typically accessible 24 hours a day. * **In-Room Ironing Equipment:** Each suite comes equipped with a full-size iron and an ironing board. * **Linen & Towel Exchanges:** Fresh towels and linens can be exchanged or requested at the front desk throughout your stay. *(Note: The hotel does not operate an in-house full-service dry cleaning or valet laundry service, though third-party pickup/delivery laundry services operate in the local area).*

Promotions

Q: Are loyalty perks included with packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, but with important distinctions depending on how the package is booked.** Extended Stay America’s loyalty program is called **Extended Perks**. How perks apply depends on whether you book a package directly or through a third party: * **Direct Bookings & Direct Offers:** If you book directly through Extended Stay America (via their website, mobile channels, or phone reservations), your Extended Perks membership applies. Standard perks include: * **Exclusive Member Rates**. * **Free early check-in and late checkout** (primarily on eligible stays of 7+ nights, subject to availability). * **Streamlined/faster check-in**. * **Instant partner savings** (discounts on rental cars, restaurants, retail, etc.). * Automatic entry into monthly prize drawings. * **Third-Party Travel Packages (Expedia, Priceline, Airline Bundles, etc.):** If you book a package deal through an Online Travel Agency (flight + hotel combo), **Extended Perks member rates and discounts generally cannot be combined or applied** to third-party bookings. While the front desk may accommodate on-site requests (like late checkout) depending on occupancy, you usually cannot claim direct-booking loyalty pricing or promotional package discounts through third parties. * **Standard Hotel Amenities (Included for Everyone):** Regardless of booking type or membership status, all guests at the **Extended Stay America Premier Suites – San Jose – Airport** location receive: * Free grab-and-go breakfast * Free Wi-Fi * Fully equipped in-room kitchens (refrigerator, stovetop, microwave) * Access to the fitness center and guest laundry facilities **Tip:** If you have an existing Extended Perks account, ensure you book directly through the Extended Stay America portal or contact the San Jose - Airport front desk directly to ensure all member discounts and benefits attach to your reservation.

Q: Are member rates lower than public rates at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, member rates are lower than public rates** at Extended Stay America Premier Suites – San Jose – Airport. The hotel participates in the chain's **Extended Perks** program: * **Member Rate Discount:** Members logged into their Extended Perks account receive access to exclusive member rates, which typically provide a discount (usually around **up to 10% off** standard/public Best Available Rates). * **Free to Join:** Membership in Extended Perks is free, allowing anyone to sign up on the website or app before or during booking to immediately access the lower member pricing. * **Stacking with Length-of-Stay Savings:** Like standard rates, member pricing also benefits from the brand's tiered discounts for longer stays (e.g., 7+, 14+, or 30+ nights). To ensure you get the lower rate, you must book directly through the official Extended Stay America website or app while logged into your loyalty account.

Q: Are there AAA or AARP discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites - San Jose - Airport** handles AAA and AARP discounts as follows: ### 1. AAA Discount: **Yes** * **How it works:** Extended Stay America offers an **Auto Club/AAA discount** off the standard nightly rate, typically valid on short-term stays (generally 1 to 6 nights). * **Requirements:** You must select the **Auto Club/AAA** option under the "Special Rates" drop-down menu when booking online (or book via the AAA travel portal), and you will be required to show a valid AAA membership card and matching photo ID at check-in. --- ### 2. AARP Discount: **No dedicated partnership (Senior Discount instead)** * **Brand policy:** Extended Stay America is not an official AARP partner, meaning there is no specific "AARP" promo code or rate. * **Alternative:** The chain provides a general **Senior Discount** available to any guest **aged 55 or older**, regardless of whether you belong to AARP. * **How it works:** You can select **Senior Discount** in the special rate dropdown on their website and present a government-issued photo ID showing proof of age at check-in. --- ### Additional Savings Tip If you are staying longer (e.g., 7+ nights), Extended Stay America automatically applies substantial tiered weekly/monthly discounts. These weekly or long-term rates often end up being cheaper than the standard AAA or Senior nightly discounts. Signing up for their free loyalty program, **Extended Perks**, also provides an instant member discount code that can be compared against the AAA/Senior rates.

Q: Are there advance purchase discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, advance purchase discounts are offered** at Extended Stay America Premier Suites – San Jose – Airport through the brand's standard **Advance Purchase Rate** program. Key details to keep in mind regarding this discount: * **Savings:** Paying ahead typically reduces the standard nightly rate compared to the Best Available / Flexible rate. * **Lead Time:** The rate generally requires booking at least **7 days prior** to check-in. * **Terms & Restrictions:** Reservations booked under the advance purchase rate are prepaid, **non-refundable, and non-changeable**. * **Availability:** Advance purchase rates are subject to availability, room type, and blackout dates depending on the dates you search. You can find and select this rate when booking directly via the Extended Stay America website or app by entering your dates at least a week ahead and reviewing the room rate options.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites - San Jose - Airport** typically participates in **chain-wide Black Friday and Cyber Week sales**. ### Typical Black Friday / Cyber Monday Deals * **Chain-Wide Cyber Week Sales:** Extended Stay America runs an annual Cyber Week/Black Friday promotion across its 700+ nationwide properties, usually offering discounts between **40% and 60%+ off** regular room rates. * **Promo Code Usage:** These promotions generally require entering a specific holiday promotional code (such as a limited-time Cyber Week code) in the special rate/promo filter during booking. * **Travel Windows:** The discounts usually apply to both short stays and extended bookings made during the late-November sale window for travel extending through the winter and following spring. ### Alternative Ways to Save If the Cyber Week sale window has closed: 1. **Extended Perks Program:** Enrolling in the free Extended Perks loyalty program provides an instant member discount (typically 10% off or higher during member-only flash sales). 2. **Weekly & Monthly Rates:** The San Jose - Airport location offers built-in tiered pricing discounts for reservations lasting 7+ nights or 30+ nights. 3. **Affiliation Discounts:** Standard savings are available year-round for AAA members, seniors, government employees, and military personnel. To book using Black Friday or Cyber Monday rates, check the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/deals) during Thanksgiving week through Cyber Monday to get the active promo code.

Q: Are there corporate discounts available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, corporate and business discounts are available** at **Extended Stay America Premier Suites – San Jose – Airport**. You can access these discounts through several avenues depending on your business needs: ### 1. Existing Corporate Codes If your company has a negotiated partner agreement with Extended Stay America, you can apply your corporate account or discount code directly during the booking process on their website or via your corporate travel management tool (like Concur or Navan). ### 2. Company Direct / Business Travel Accounts If your company regularly sends employees or contractors to the San Jose/Silicon Valley area, you can set up a corporate account through Extended Stay America’s **Corporate Rates for Business Travelers** program. Benefits include: * **Preferred partner pricing** and fixed negotiated rates. * **Tiered extended-stay discounts** (savings increase for stays over 7, 30, or 60+ nights). * Direct billing capabilities and dedicated account managers. ### 3. Local Property Sales Direct Inquiry Because the San Jose Airport property caters heavily to corporate relocations, tech contractors, and project teams, the local sales manager can set up custom rates for group blocks or long-term individual business stays. You can contact the property’s local front desk/sales team directly: * **Address:** 55 E. Brokaw Road, San Jose, CA 95112 * **Phone:** (408) 453-3000 ### 4. Extended Perks Rewards (For Solo Travelers / Small Businesses) If you do not have an official corporate travel code, you can still sign up for **Extended Perks** (Extended Stay America’s free loyalty program). This grants instant discounts (typically 10% or more off the standard nightly rate) plus weekly member savings.

Q: Are there credit card partner promotions at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not have an exclusive or permanent cobranded credit card partnership tied specifically to that location. However, several standard credit card promotions and partner avenues commonly apply when booking: ### 1. Bank Card Offers (Targeted Statement Credits) * **Chase Offers / Bank of America Americana Deals / Capital One Offers:** Extended Stay America frequently appears in rotating, targeted cardholder discount hubs (commonly **5% to 10% back** as a statement credit on reservations paid directly to the hotel). * **Amex Offers:** American Express cardholders periodically receive targeted statement credit offers for qualifying spends at Extended Stay America brands. * *Tip:* Always check your bank’s app and click to activate/add the offer to your card before paying your room bill. ### 2. Credit Card Travel Portals * You can book this property via portals like **Chase Travel**, **Capital One Travel**, or **Amex Travel**. * Booking through these portals often earns elevated multiplier rewards (e.g., 5x or 10x points) or allows you to redeem flexible credit card points toward the stay. ### 3. General Travel Rewards Multipliers * Paying directly using cards with broad travel categories (such as the Chase Sapphire Reserve/Preferred, Citi Strata Premier, or Wells Fargo Autograph) will code as a travel/lodging expense and qualify for travel point multipliers. ### 4. Extended Stay America’s Own Partner Program * While not a credit card perk, you can join their free loyalty program, **Extended Perks**. It provides instant member discounts on bookings plus retail/dining partner perks (e.g., discounts on rental cars, delivery services, and retail stores).

Q: Are there dining credit packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no dining credit packages** offered at **Extended Stay America Premier Suites - San Jose - Airport**. As an extended-stay property designed for self-catering, the hotel does not feature an on-site, full-service restaurant or bar. Because there are no internal dining venues to apply hotel credits toward, they do not sell room rates bundled with dining/food and beverage credits. Instead, the hotel provides: * **In-room kitchens:** Every suite comes equipped with a full-size refrigerator, stovetop, microwave, and cooking/dining utensils so guests can prepare their own meals. * **Complimentary grab-and-go breakfast:** Free morning items (such as breakfast bars, muffins, hot cereal, coffee, and tea) are available in the lobby. * **Nearby dining:** Several off-site restaurants and grocery stores are located within a short drive or walking distance.

Q: Are there event or festival-themed packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not offer event- or festival-themed packages.** As an extended-stay, budget-to-midscale hotel brand, their standard offerings are focused on practical accommodations rather than curated experience packages. Their discounts and rate structures typically consist of: * **Extended-Stay Discounts:** Tiered weekly and monthly rate reductions for longer stays. * **Standard Promotional Sales:** Seasonal flash sales, AAA/AARP discounts, government/military rates, and member savings via *Extended Perks*. * **Group Room Blocks:** Discounted room rates for private events, sports teams, conventions, or family reunions (usually requiring 5 to 10+ rooms). If you are visiting San Jose for an event (such as a festival at the SAP Center, PayPal Park, or the San Jose McEnery Convention Center), you can book standard rooms at their prevailing or group rates, but the property does not bundle festival tickets, themed amenities, or event perks.

Q: Are there golf stay-and-play packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does **not** offer golf stay-and-play packages. The hotel operates primarily as a mid-tier, extended-stay lodging facility catering to business travelers, airport travelers, and long-term guests. It provides amenities such as in-room kitchens, free Wi-Fi, laundry facilities, a fitness center, and a pool, but it is not a golf resort and does not maintain package partnerships or bundled deals with local golf courses. However, if you are planning to golf during your stay, there are several public courses within driving distance where you can book tee times independently: * **San Jose Municipal Golf Course** (approx. 3 miles away) * **Santa Clara Golf & Tennis Club** (approx. 5 miles away) * **Sunnyvale Golf Course** (approx. 7 miles away)

Q: Are there group booking discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport participates in Extended Stay America’s brand-wide group booking discounts. ### How Group Discounts Work: * **Events, Weddings & Groups (10+ Rooms):** Discounted rates and room blocks are available when reserving **10 or more rooms**. * **Projects & Corporate Groups (5+ Rooms for 7+ Nights):** If your group is booking **5 or more rooms for a minimum of 7 nights**, you can receive custom extended-stay group rates. * **Length-of-Stay Savings:** Group rates can often be paired with the brand’s *“STAY longer. Save more.”* tiered pricing, which reduces the per-night rate as the stay duration increases. ### How to Book / Inquire: Group discounts cannot typically be booked through the standard online booking form because room blocks and rates depend on dates, occupancy, and group size: * **By Phone:** Call Extended Stay America’s dedicated group sales team at **1-877-701-3383**. * **Online:** Submit a group request form through the **Groups & Meetings** page on the [Extended Stay America website](https://www.extendedstayamerica.com). * **Directly with the Property:** You can also contact the San Jose - Airport front desk or on-site sales manager directly to negotiate a room block quote for local events or business travel.

Q: Are there holiday packages available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not offer traditional all-inclusive vacation or holiday packages (such as packages bundled with tours, meals, or event tickets). As an extended-stay, suite-style hotel, its pricing model is primarily based on nightly, weekly, and monthly room rates. However, you can take advantage of seasonal discounts and savings programs: * **Brand Holiday & Seasonal Promotions:** Extended Stay America frequently runs seasonal hotel sales (such as their winter/holiday promotions or seasonal flash sales) offering percentage discounts off standard room rates via promotional codes on their website. * **Longer-Stay Discounts:** The property automatically discounts nightly rates the longer you book (e.g., weekly or monthly stays) through their *STAY longer. Save more.* program. * **Third-Party Travel Bundles:** If you are looking for a package that bundles flights or car rentals with your stay, major travel booking platforms (such as Expedia, Kayak, or Priceline) allow you to bundle a room at this hotel with airfare or rental cars for package pricing. * **Standard Inclusions:** Every stay includes free grab-and-go breakfast, in-room fully equipped kitchens, free Wi-Fi, and access to on-site fitness and pool facilities.

Q: Are there last-minute deals available at Extended Stay America Premier Suites - San Jose - Airport?

A: Last-minute deal availability at **Extended Stay America Premier Suites – San Jose – Airport** depends directly on real-time occupancy and your exact travel dates. However, the hotel frequently offers discounted rates and savings opportunities for immediate or short-notice bookings: ### 1. Direct Discounts via Extended Stay America * **Extended Perks Member Rates:** Signing up for the free *Extended Perks* loyalty program provides an instant member discount (typically up to 10% off) applied directly at checkout. * **Length-of-Stay Discounts:** If your last-minute booking extends beyond 7 nights, the brand automatically applies tiered weekly or monthly discounted rates. * **Special Group Rates:** AAA/CAA, senior (AARP), and government/military rates often apply even for same-day bookings, subject to availability. ### 2. Third-Party / OTA Last-Minute Rates * Travel aggregators like **Expedia, Booking.com, and Kayak** frequently list last-minute mobile-only or same-day flash deals for this property, with rates often dipping depending on mid-week vs. weekend business travel demand. ### How to Check Right Now: 1. **Extended Stay America Official Website / App:** Check [extendedstayamerica.com](https://www.extendedstayamerica.com) using your specific check-in and check-out dates, and ensure you are signed into an Extended Perks account. 2. **Call Front Desk Directly:** If you are booking same-day or within hours of arrival, calling the property directly at `+1 (408) 453-8300` can sometimes yield unadvertised same-night walk-in rates or match online pricing.

Q: Are there midweek specials at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not advertise a standing, permanent “midweek special”. In fact, because San Jose is an active business and Silicon Valley tech travel hub, midweek nights (typically Tuesday–Thursday) often experience higher corporate demand than weekends. However, you can secure discounted rates during the middle of the week through several of the hotel’s standard promotions and discount structures: 1. **Length-of-Stay Discounts:** Extended Stay America uses a tiered pricing system where bookings of **7+ nights** or **30+ nights** receive automatic, significant weekly or monthly percentage discounts. If your midweek travel extends over a full week or more, this is the most reliable way to lower the nightly rate. 2. **Extended Perks Member Rates:** Signing up for the free **Extended Perks** program directly on their website provides instant member-only discounts (typically up to 10% off) regardless of the days of the week you check in. 3. **Affiliation Discounts:** The San Jose Airport location honors standard discounts at checkout for: * **AAA / CAA / Auto Club** members * **Seniors (55+) / AARP** * **Government & Military** personnel 4. **Advance Purchase Rates:** Booking non-refundable rates several weeks in advance often yields lower midweek pricing compared to flexible booking dates. 5. **Periodic Brand Sales:** Extended Stay America frequently runs seasonal flash sales (e.g., promotional coupon codes offering 15%–20% off stays). These promo codes can be applied directly via the booking engine during midweek dates, provided they are not blocked by blackout dates. **Tip:** If you need specific dates, check directly on the [Extended Stay America website](https://www.extendedstayamerica.com) using your preferred Tuesday–Thursday travel window, enter any promotional codes from their “Deals” page, and compare them against corporate/AAA rates to find the lowest available price.

Q: Are there off-season discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not advertise a flat, explicitly named "off-season coupon." However, **rates fluctuate dynamically with seasonal demand, and seasonal promotions are frequently offered.** Several ways you can capitalize on off-season and discounted rates at this property include: ### 1. Dynamic Low-Season Pricing * **Slower Travel Periods:** In San Jose and Silicon Valley, peak demand corresponds with corporate travel and conventions (typically mid-week in spring and fall) as well as peak summer leisure. * **Cheaper Times:** Off-season periods—notably **late November through January (excluding major holiday weeks)** and **weekends year-round**—tend to have significantly lower base rates. ### 2. Seasonal Flash Sales and Promo Codes * Extended Stay America regularly runs corporate-wide seasonal discount events (e.g., *Fall Travel Deals*, *Winter/Holiday Sales*, *Prime Savings*, and *Summer Flash Sales*). * These promo codes often provide **up to 40%–55% off** base rates depending on the booking window and length of stay. You can check current codes on the official [Extended Stay America Deals & Specials](https://www.extendedstayamerica.com/deals) page. ### 3. Length-of-Stay Discounts * The brand’s primary discount structure is based on how long you stay rather than the season alone. * **Weekly (7+ nights)** and **monthly (30+ nights)** stays automatically receive tiered pricing, which can drop rates by 20% to 45% or more off standard nightly prices. ### 4. Standard Membership & Affinity Discounts * **Extended Perks Rewards:** Signing up for their free loyalty program automatically unlocks an exclusive member rate (typically an extra 10% off). * **AAA, Senior (55+), and Military/Government Rates:** Discounts are accepted year-round at this location. * **Advance Purchase Rates:** Booking a non-refundable stay ahead of time generally offers lower rates. **Tip:** For the lowest price, check the official Extended Stay America website directly for current promo codes and select your dates outside of major local tech conferences.

Q: Are there pool or cabana packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the Extended Stay America Premier Suites – San Jose – Airport does not offer pool or cabana packages. The property is a standard extended-stay hotel rather than a resort. While it features a basic seasonal outdoor pool with standard poolside lounge chairs for registered hotel guests, it does not have private cabanas, day passes, or cabana rental/service packages.

Q: Are there resort credit promotions at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no resort credit promotions at **Extended Stay America Premier Suites – San Jose – Airport**. Extended Stay America is an extended-stay, select-service hotel brand rather than a full-service resort. Because the property does not charge resort fees or feature on-site commercial outlets such as full-service restaurants, bars, or spas, resort credits are not offered. Instead, promotions at this hotel typically consist of: * **Weekly and monthly extended-stay discounts** (tiered pricing for longer stays). * **Advance purchase and seasonal rate sales** (e.g., flash sales, AAA, senior, and government rates). * **Extended Perks membership discounts**, which include an upfront discount on bookings, exclusive member rates, and third-party merchant savings.

Q: Are there romantic getaway packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no romantic getaway packages offered at Extended Stay America Premier Suites – San Jose – Airport.** Extended Stay America Premier Suites is a midscale, extended-stay brand designed primarily for business travelers, relocations, and practical long-term stays. Its amenities cater to everyday utility—such as fully equipped in-room kitchens, grab-and-go breakfast, laundry facilities, a fitness center, and basic outdoor amenities (pool/hot tub). The property does not offer romantic extras, couples' packages, or luxury hospitality services (such as champagne, chocolate-covered strawberries, room-service dining, or spa packages). If you are looking for a romantic getaway in the San Jose area, full-service, luxury, or boutique hotels would be much better suited, such as: * **Hotel Valencia Santana Row** (San Jose) – Features boutique luxury, upscale dining, lively nightlife, and dedicated romance/couples packages. * **The Ritz-Carlton, Half Moon Bay** or **Rosewood Sand Hill** (Menlo Park) – Top regional picks for scenic, high-end romantic escapes in the greater Silicon Valley / Bay Area.

Q: Are there wedding or event room block discounts at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, group and room block discounts are available** for weddings and events at Extended Stay America Premier Suites – San Jose – Airport. Key details on booking a room block for your event include: * **Group Size Requirement:** Extended Stay America offers discounted rates for weddings, private events, and reunions when booking a block of **10 or more rooms**. * **Discounts & Pricing:** Rates are dynamically discounted based on the travel dates, seasonal demand, and the number of rooms or nights requested. If guests stay for extended periods (7 nights or more), tiered long-term discounts can also apply. * **How to Inquire / Book:** * You can reach the Extended Stay America group reservations department directly at **1-877-701-3383** to request a custom quote and lock in a group rate code. * Alternatively, you can submit a group request online through the **Hotel Group Bookings** form on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the San Jose Airport property directly to speak with their on-site sales manager. **Tip:** When setting up a wedding block, clarify whether they offer a **courtesy block** (where unbooked rooms are released after a cutoff date without penalty) or a **guaranteed/attrition block** (where you may be financially responsible for rooms that go unbooked).

Q: Are weekday rates cheaper than weekend rates at Extended Stay America Premier Suites - San Jose - Airport?

A: Generally, **no—weekday rates are typically more expensive than weekend rates** at Extended Stay America Premier Suites – San Jose – Airport. ### Why Weekend Rates Tend to Be Cheaper: 1. **Corporate Demand in Silicon Valley:** Because the hotel caters heavily to business travelers, tech contractors, and corporate visitors arriving via Norman Y. Mineta San Jose International Airport (SJC), demand peaks during the workweek (especially Monday through Thursday). 2. **Weekend Drop:** Friday and Saturday nights see a drop in business travel, leading to lower standard nightly rates across most hotels in the Silicon Valley and SJC airport corridor. ### Exceptions to Keep in Mind: * **Special Events & Sports:** If there is a major concert, festival, or sports event occurring over the weekend nearby (such as at Levi’s Stadium, PayPal Park, or the SAP Center), weekend rates can spike higher than weekday rates. * **Weekly/Extended-Stay Bookings:** If you book for 7 nights or longer, the property applies flat or tiered extended-stay discounts, effectively standardizing the average nightly price across both weekdays and weekends.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand, the hotel participates in the chain’s loyalty rewards program, known as **Extended Perks**. Key details about the program include: * **Free to Join:** Membership is free, and rather than using a traditional points-based or tiered system, it offers instant perks and discounts. * **Exclusive Member Rates:** Members receive discounted room rates when booking directly. * **Immediate Discounts:** New members typically receive a welcome discount to apply toward their next reservation. * **Stay Benefits:** Guests staying 7 or more nights are eligible for perks such as free early check-in and late checkout (subject to availability). * **External Partner Discounts & Contests:** Members get access to exclusive savings at national retailers, restaurants, and car rental services, as well as automatic entry into monthly drawings for gift cards.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have spring break promotions?

A: **Extended Stay America Premier Suites – San Jose – Airport** generally does not offer property-specific packages marketed explicitly as "spring break" deals, as the brand primarily caters to business travelers, airport layovers, and long-term stays. However, you can frequently take advantage of **brand-wide seasonal discounts and standard savings** that cover spring travel: 1. **Brand-Wide Spring Flash Sales:** Extended Stay America routinely runs chain-wide promotions in the spring (often labeled *Spring Sale* or *Spring Flash Sale*), providing promo codes for percentage discounts off nightly stays. 2. **Weekly & Monthly Extended Rates:** If your spring break trip is extended, booking stays of **7+ nights** or **30+ nights** automatically applies tiered discounts (often saving 20% to 45% or more off standard daily rates). 3. **Extended Perks Rewards:** Signing up for the free *Extended Perks* program grants an immediate member discount (typically 10% off) as well as member-exclusive promo codes. 4. **Standard Discounts:** AAA/Auto Club, military/government, senior (55+), and advance purchase discounts are also accepted at this location. **How to check current availability for your dates:** * Visit the [Extended Stay America Special Offers](https://www.extendedstayamerica.com/special-offers) page to view active seasonal promo codes. * When booking on the official website or app, compare the standard rate with the member rate or any available seasonal promo codes for your travel window.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer Christmas or New Year’s deals?

A: **Extended Stay America Premier Suites - San Jose - Airport** does not typically offer a standalone, hotel-specific package for Christmas or New Year’s, but it participates in **brand-wide holiday promotions, seasonal winter sales, and ongoing extended-stay discounts**: 1. **Brand Holiday & Winter Sales:** Extended Stay America regularly runs nationwide holiday campaigns (such as their seasonal *“Dashing Through the Savings”* or winter stay promotions). When active, these promotions offer discounts (often up to 30%–60% off standard rates) across participating properties using designated holiday promo codes (e.g., booked directly via their website). 2. **Length-of-Stay Discounts:** Because it is an extended-stay hotel, the property automatically discounts rates the longer you stay. If you are visiting over the Christmas through New Year’s stretch (7+ nights or monthly), rates per night decrease significantly compared to a 1–2 night stay. 3. **Extended Perks / Member Rates:** Signing up for their free loyalty program, *Extended Perks*, provides instant discounts (typically 10%–20% or special member-only flash sales) that can be applied to bookings made during the holiday season. 4. **Standard Discounts (AAA, Senior, Military, Government):** If no seasonal holiday promo is active, the hotel honors standard year-round discounts like AAA, AARP/senior, and government/military rates during the holidays, provided rooms are not blacked out due to high occupancy. **Tip:** Check the **Deals / Special Offers** tab on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) in November and December to see if an active holiday coupon code applies to the San Jose Airport location. Be sure to book directly, as promotional holiday codes only apply to direct bookings on the official site.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer discounts for booking direct?

A: **Yes**, Extended Stay America Premier Suites – San Jose – Airport offers direct-booking discounts and savings opportunities when reserving directly through the [Extended Stay America website](https://www.extendedstayamerica.com) (esa.com): * **Extended Perks Member Rates:** By signing up for the free **Extended Perks** program, members receive an **exclusive member discount** on direct bookings, as well as an instant **10% registration discount** code toward their next direct stay. * **Best Rate Guarantee:** Booking direct ensures access to the brand’s Best Rate Guarantee, ensuring direct guests receive the lowest public price available online. * **Length-of-Stay Tiered Discounts ("Stay Longer, Save More"):** Deeply discounted weekly (7+ nights) and monthly (30+ nights) rates are calculated and applied automatically when booking directly on the property website. * **Direct Special Rates & Affiliations:** Direct bookings allow access to promotional rates such as: * AAA / Auto Club discounts * AARP / Senior rates * Government and Military rates * Advance purchase non-refundable discounts To take advantage of these savings, you can book online at [extendedstayamerica.com](https://www.extendedstayamerica.com) (logged into an Extended Perks account) or call their direct reservations line.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer family bundles?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not advertise or offer curated **"family bundles"** or vacation packages. Instead, the hotel operates as an extended-stay property focusing on standard room bookings and length-of-stay discounts. However, it does provide several amenities that cater to families: * **Family-suited rooms:** Suites featuring two full or queen beds, or rooms with a queen bed plus a sleeper sofa. * **In-room kitchens:** Every suite includes a fully equipped kitchen (full-size refrigerator, stovetop, microwave, and cookware) for preparing meals. * **Complimentary perks:** Free grab-and-go breakfast, free Wi-Fi, and on-site self-parking. * **Amenities:** On-site guest laundry facilities, a fitness room, and an outdoor seasonal pool. * **Discounts:** While there are no family packages, they offer extended-stay rates (weekly and monthly discounts), AAA, and senior discounts.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer government or military rates?

A: **Yes**, Extended Stay America Premier Suites – San Jose – Airport offers government and military rates. Key details regarding the discount: * **Eligibility:** Available to U.S. federal and state government employees, active-duty military personnel, retirees, and veterans. * **How to book:** You can select the **"Government & Military"** option from the rate drop-down menu on the Extended Stay America website or app when searching for rooms at this location. * **Official Travel / Per Diem:** The chain honors TDY (Temporary Duty) and PCS (Permanent Change of Station) allowances and aligns with government per diem guidelines based on room availability. * **Identification:** You will be required to show a valid government-issued ID, Common Access Card (CAC), or military/veteran ID at check-in; otherwise, the rate will adjust to the standard nightly rate.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer long-stay discounts?

A: **Yes, Extended Stay America Premier Suites - San Jose - Airport offers long-stay discounts.** Because Extended Stay America is specifically designed for extended travel, pricing is structured on a tiered model where nightly rates decrease the longer you stay: * **Weekly Discounts (7+ Nights):** Reduced nightly rates automatically apply when searching for consecutive stays of 7 nights or more. * **Monthly Discounts (30+ Nights):** Deeper tiered discounts—often saving up to 40% to 45% off standard nightly rates—apply for bookings of 30 or more nights. Additional discounts are frequently available for multi-month or 90+ night commitments. * **Automatic Application:** When booking directly through the [Extended Stay America website](https://www.extendedstayamerica.com) or mobile app, these length-of-stay discounts are calculated and applied automatically once you input your check-in and check-out dates. * **Additional Savings:** Joining the free **Extended Perks** loyalty program offers access to member-only rates and promotional coupon codes for further discounts on long-term stays.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer referral discounts?

A: **Extended Stay America Premier Suites - San Jose - Airport does not offer a standard consumer "refer-a-friend" referral discount program.** However, savings are available through other programs offered by Extended Stay America at this location: * **Extended Perks Rewards:** Signing up for their free loyalty program gives you an immediate welcome registration discount (often 10% off your next stay) and access to exclusive member rates. * **Length-of-Stay Discounts:** The property automatically discounts nightly rates for stays of 7+ nights (weekly) and 30+ or 60+ nights (monthly / Extended Plus). * **Corporate / Apartment Referral Programs:** Extended Stay America operates business-to-business referral agreements (such as apartment community partnerships and affiliate publisher programs), where registered partner companies earn commissions for referring displaced tenants or corporate travelers, but this is intended for companies rather than individual guests. * **Standard Special Rates:** Discounts are available for AAA members, seniors (55+), and military/government personnel.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport offers both refundable and non-refundable rate options: * **Refundable / Flexible Rates:** Standard flexible rates allow you to cancel with a full refund (or without penalty) up to a designated deadline—typically by 6:00 PM local hotel time on your arrival date (or a few days prior, depending on the booking platform). * **Non-Refundable / Advance Purchase Rates:** Discounted rates, such as Advance Purchase (AP) or specific prepaid promotional rates, require upfront payment. These rates are generally non-refundable and non-modifiable if canceled outside the initial 24-hour booking window. When booking directly on the Extended Stay America website or via third-party booking sites (like Expedia or Booking.com), both options are typically displayed side by side so you can select the level of flexibility you need. Always check the specific cancellation deadline and terms for your selected room before confirming the reservation.

Q: Does Extended Stay America Premier Suites - San Jose - Airport price match other sites?

A: **Yes, through the brand’s official Best Rate Guarantee policy.** Because **Extended Stay America Premier Suites – San Jose – Airport** is part of the Extended Stay America brand, it participates in their corporate price matching program. Under this policy, they will not only match a lower price found on a qualifying third-party site, but they will also give you an **additional 10% off** your nightly rate. ### How It Works: 1. **Book Direct First:** You must book a confirmed reservation through an official Extended Stay America channel (the ESA website, official app, call center, or directly with the hotel). 2. **Find a Lower Competing Rate:** If you find a publicly available, lower average nightly rate on a competing website for the **exact same stay** (same hotel, room type, reservation dates, and booking policies), you are eligible. 3. **Submit a Claim:** You must submit an online **Best Rate Guarantee Claim Form** through the Extended Stay America website within **24 hours** of making your original booking and at least **72 hours prior to your scheduled check-in**. 4. **Resolution:** If the rate is verified and approved, they will adjust your rate to the lower price plus take an additional 10% off. ### Key Exceptions: The guarantee does **not** match: * Negotiated corporate, group, or government rates. * Rates requiring a paid membership or association log-in (e.g., AAA, AARP, club memberships). * Package rates bundled with flights, rental cars, or other services. * "Opaque" websites where the exact hotel is hidden until after booking (like Priceline Express Deals or Hotwire Hot Rates). * Reservations for more than two rooms.

Q: Does Extended Stay America Premier Suites - San Jose - Airport run limited-time promotions?

A: **Yes.** The Extended Stay America Premier Suites – San Jose – Airport regularly participates in limited-time promotions, discounts, and flash sales run across the Extended Stay America brand family. Common promotions that apply to this property include: * **Seasonal and Flash Sales:** Extended Stay America frequently runs limited-time seasonal events (such as Spring, Summer, or Fall flash sales) and weekend sales offering up to 40%–55%+ off daily rates. * **Extended Perks Member Promotions:** Members of the free *Extended Perks* loyalty program often receive access to exclusive, time-sensitive promo codes, instant welcome discounts (e.g., 10% off), and private member flash deals. * **Advance Purchase Rates:** Time-limited non-refundable rate discounts when booking a set number of days ahead. * **Length-of-Stay Deals:** Additional promotional discounts applied when booking weekly (7+ nights) or monthly (30+ nights) stays. * **Affiliation Discounts:** Ongoing special rates for AAA/Auto Club members, seniors, government/military travelers, and students. To find the current active limited-time offers and promo codes, check the **"Deals & Specials"** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) before booking, or look up promo rates directly on the San Jose – Airport location page.

Q: Is breakfast included in any packages at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes.** You do not need a special package, because **breakfast is included for all guests** at the Extended Stay America Premier Suites - San Jose - Airport. Every stay automatically includes their standard complimentary **grab-and-go breakfast** (typically served daily from 6:00 AM to 9:30 AM), which includes: * Breakfast bars * Muffins and pastries * Hot cereal (oatmeal) * Coffee and tea In addition, each suite is equipped with a kitchen/kitchenette (refrigerator, stovetop, and microwave) if you prefer to prepare your own breakfast.

Hospitality

Q: Are accessible vanities available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, accessible vanities/sinks are available** in the accessible guest rooms at Extended Stay America Premier Suites - San Jose - Airport. The property’s designated ADA/mobility-accessible suites include modified bathroom configurations with: * Wheelchair-accessible sinks/vanities with appropriate knee clearance and accessible controls * Grab bars * Accessible toilets * Roll-in showers or accessible tub/shower setups When booking, ensure you specifically select an **Accessible Suite** (or contact the hotel directly at +1 408-453-3000 / Extended Stay America reservations at 1-800-804-3724) to guarantee an accessible room and confirm any specific clearance or layout requirements prior to arrival.

Q: Are all guestrooms at Extended Stay America Premier Suites - San Jose - Airport non-smoking?

A: Yes, Extended Stay America Premier Suites - San Jose - Airport is a non-smoking property.

Q: Are bathtub grab bars available for guest safety at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** * **Accessible Rooms:** The property provides ADA-accessible guest rooms featuring bathrooms equipped with safety grab bars, accessible toilets, and either roll-in showers or accessible tub/shower setups. * **Standard Rooms:** Standard guest rooms typically have standard shower/tub combinations and generally do not include safety grab bars. If you require grab bars for your stay, be sure to reserve an **Accessible Room** directly or contact the hotel at **(408) 453-3000** ahead of time to ensure an appropriately equipped room is assigned to your reservation.

Q: Are complimentary toll-free calls available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, complimentary toll-free calls are not guaranteed.** According to the hotel’s policy, using in-room phones for outgoing calls—including local and 1-800/toll-free numbers—is subject to a fee (typically around $1.00 per call), while only calls to 911, the front desk, or other guest rooms are free of charge.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, hearing-accessible accommodations and auxiliary aids are available** at the **Extended Stay America Premier Suites – San Jose – Airport**: * **Hearing-Accessible Rooms:** The property includes communication/hearing-accessible room options (such as visual fire/smoke alarm strobes and notification devices). * **Auxiliary Aids / Kits:** In line with ADA requirements and Extended Stay America’s brand-wide accessibility policies, auxiliary aids, services, and portable communication devices (such as visual door knockers, TTY/TDD equipment, or alarm accessories) can be provided upon request. ### Recommendations: * **Reserve specifically:** When booking through the hotel’s website or your booking provider, select the specific **"Hearing Accessible"** or **"Accessible (Communication)"** suite option rather than a standard mobility-only room. * **Confirm equipment ahead of time:** Because auxiliary equipment and portable kits can be limited in quantity, it is recommended to contact the front desk directly (or call the central accessibility line at **1-800-804-3724**) before arrival to ensure the necessary equipment is prepared and assigned to your room.

Q: Are lowered deadbolts available on guest room doors at Extended Stay America Premier Suites - San Jose - Airport to enhance guest security?

A: **Yes.** Lowered deadbolts (along with lowered viewports/peepholes and lever-style door hardware) are available on guest room entry doors at **Extended Stay America Premier Suites - San Jose - Airport**. These are specifically installed in the property's designated **accessible / mobility-accessible suites** to ensure guests using wheelchairs or those with limited reach can easily reach and operate door locks to enhance personal security. If you require this feature, make sure to book an accessible suite or contact the hotel directly in advance to ensure an appropriate room is assigned.

Q: Are lowered electrical outlets available at Extended Stay America Premier Suites - San Jose - Airport to enhance guest accessibility and safety?

A: At **Extended Stay America Premier Suites - San Jose - Airport**, mobility-accessible rooms are available and feature accessible elements such as wheelchair-accessible layouts, roll-in/tub showers, grab bars, and accessible bathroom vanities and controls. However, lowered/accessible-height electrical outlets are **not universally listed or guaranteed across every room**. In accessible units, standard reach ranges (under ADA guidelines) are typically maintained for guest controls and outlets, but specific outlet placement can vary depending on the particular room layout. If lowered electrical outlets are an essential requirement for your stay, the hotel advises contacting the property directly prior to booking or arrival (or calling Extended Stay America accessibility support at **1-800-804-3724**) to confirm that an assigned accessible suite meets your exact height and accessibility needs.

Q: Are lowered view ports available in guest room doors at Extended Stay America Premier Suites - San Jose - Airport to enhance guest security?

A: **Yes**, lowered view ports (low-height door peepholes) are available in the **mobility-accessible guest room doors** at Extended Stay America Premier Suites - San Jose - Airport to enhance guest security and provide standard ADA compliance. Standard guest rooms feature standard-height view ports, so guests requiring a lowered door viewer should reserve an accessible room type (such as a Mobility Accessible suite) or contact the property directly prior to check-in to confirm an assigned room equipped with this feature.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, mobility-accessible rooms and accommodation services are available at the **Extended Stay America Premier Suites – San Jose – Airport**. ### Available Mobility Features & Accommodations: * **Accessible Guest Rooms:** The property offers designated accessible studio suites (such as the Accessible Studio Suite with 1 Queen Bed) featuring wider door clearances and level landings. * **Bathroom Accessibility:** Accessible rooms include bathrooms equipped with grab bars, accessible-height toilets, accessible controls, and roll-in showers or accessible tub/shower setups. * **Property Accessibility:** Includes accessible parking spaces (with van access and proper signage), step-free access routes to the entrance, accessible registration counters, and elevator access across the property. * **Auxiliary Aids & Kits:** The property provides auxiliary aids and services to support guests with disabilities. * **Bed Frame Removal Requests:** Guests with mobility needs who require a lower bed height can request to have the bed frame removed. The hotel requests at least **48 hours' advance notice** prior to check-in to prepare the room before arrival. ### Recommendation: Because the specific layout (e.g., a roll-in shower vs. an accessible tub with grab bars) and auxiliary equipment vary by specific room and availability, it is recommended to specify your requirements at the time of booking or contact the front desk directly at **(408) 453-3000** (or Extended Stay America's accessibility line at **1-800-804-3724**) to ensure the room is configured to meet your needs.

Q: Are smoking rooms available at Extended Stay America Premier Suites - San Jose - Airport?

A: Smoking rooms are not available at Extended Stay America Premier Suites - San Jose - Airport, as the property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America Premier Suites - San Jose - Airport?

A: The hotel does **not** feature dedicated botanical or decorative gardens, but it does have functional outdoor spaces for guest use: * **Seasonal Outdoor Pool & Hot Tub Area:** An outdoor pool deck with lounge chairs and a hot tub. * **Outdoor Picnic & BBQ Area:** A patio/picnic section equipped with barbecue grills and outdoor seating. If you are looking for actual landscaped gardens to visit during your stay, the famous **San Jose Municipal Rose Garden** is located a short drive away (around 4 to 5 miles).

Q: Are there visual alarms in guest rooms and suites at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, visual alarms are available, but specifically in designated Hearing-Accessible rooms and suites** rather than in standard guest rooms. Details regarding accessibility alarms at this location: * **Hearing-Accessible Suites:** Visual strobe alarms (smoke detectors and notification alert devices) are equipped in specially designated accessible suites (e.g., *Hearing Accessible Studio Suites*). * **Auxiliary Aids:** Hearing/accessibility kits and auxiliary assistive devices can be requested through the hotel. * **Standard Rooms:** Standard guest rooms and suites feature audible alarms rather than visual strobe alarms. **Recommendation:** If you require a visual alarm system during your stay, be sure to book a room specifically designated as **"Hearing Accessible"** (or contact the hotel directly at **(408) 453-3000** or Extended Stay America customer support at **1-800-804-3724** ahead of arrival to ensure an appropriately equipped room is reserved).

Q: Are transfer showers available in guest rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the hotel does not list ADA-compliant **transfer showers** (a specific 36" x 36" stall shower with a fixed transfer seat and grab bars) among its room configurations. At **Extended Stay America Premier Suites - San Jose - Airport**, the accessible guest bathrooms are equipped with either: * **Roll-in showers** (curbless showers designed for wheelchair access) * **Accessible tubs** (mobility-accessible standard tub/shower combinations equipped with grab bars and accessible controls) If you need a specific shower arrangement or transfer equipment, it is recommended to contact the property directly (or the Extended Stay America accessibility line at 1-800-804-3724) prior to booking to confirm the exact dimensions, bench availability, and features of their accessible rooms.

Q: Are video games available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, video games are not available at Extended Stay America Premier Suites - San Jose - Airport. The property is an extended-stay hotel focused on standard residential and business amenities—such as fully equipped in-suite kitchens, flat-screen cable TVs, free Wi-Fi, a fitness center, and a seasonal outdoor pool. It does not offer gaming consoles, in-room video game services, an arcade, or a game room.

Q: Are view ports available in guest room and suite doors at Extended Stay America Premier Suites - San Jose - Airport to enhance guest security?

A: **Yes.** Standard hotel room security features at **Extended Stay America Premier Suites - San Jose - Airport** include door view ports (peepholes) on guest room and suite entry doors. These allow guests to view the exterior hallway and identify visitors before opening the door, supporting in-room security. *Note:* If you require an **ADA-accessible (lowered/low-height)** view port, you should request an accessible room or confirm availability with the front desk prior to check-in, as low-height peepholes are typically limited to designated accessible suites.

Q: Can I connect multiple devices to the free internet at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, you can connect multiple devices** to the free Wi-Fi at Extended Stay America Premier Suites – San Jose – Airport. Here is how it typically works and what to keep in mind: * **Connection Process:** Each device (smartphone, laptop, tablet, etc.) connects individually by selecting the hotel’s guest Wi-Fi network and accepting the terms/logging in through the captive portal in your browser. * **No Hard Device Limit:** There is generally no strict limit on the number of personal devices you can connect to the standard network. * **Bandwidth & Speeds:** The complimentary Wi-Fi is meant for basic web browsing, checking email, and social media. Because bandwidth is shared across your devices and the property, speeds may slow down if you have multiple devices actively streaming video, gaming, or downloading large files simultaneously. * **Upgrades Available:** If you need higher speeds to support heavy data usage across several devices, Extended Stay America offers an optional paid upgrade to enhanced high-speed internet. * **Headless Devices:** If you are trying to connect devices without a built-in web browser (such as streaming sticks, smart speakers, or gaming consoles), you may need to contact the front desk or the network's tech support number to have the device's MAC address manually whitelisted.

Q: Can I make a reservation without a credit card at Extended Stay America Premier Suites - San Jose - Airport?

A: **Generally, no.** For the vast majority of reservations at **Extended Stay America Premier Suites – San Jose – Airport**, a payment card is required: 1. **Booking/Guarantee:** When booking online or over the phone, a valid credit or debit card is required to secure the reservation against no-shows or cancellations. 2. **Short Stays (Fewer than 7 nights):** Extended Stay America's standard policy explicitly states that **a valid credit card is required** for payment and check-in. Furthermore, this specific property operates on a card-only basis at check-in for incidentals and room fees, and does not accept cash for short stays. 3. **Debit Cards:** You can typically reserve and pay using a major bank-issued **debit card** (Visa or Mastercard) instead of a credit card, but the hotel will place a temporary hold on the card covering room charges plus an incidental deposit (typically up to $250). 4. **Long-Term/Extended Stays (7+ nights):** Extended Stay America corporate policy allows cash payments *only* for stays of 7 consecutive nights or longer at participating properties. However, even in those cases, an initial card guarantee or cash deposit (up to $250) along with government-issued photo ID is required at check-in. If you do not have a credit card and want to use a debit card, a prepaid card, or arrange a long-term cash stay, **call the front desk directly at (408) 453-3340** prior to booking to confirm their specific deposit requirements and whether your intended payment method can be accommodated.

Q: Can I request early check-in or late check-out at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, you can request early check-in or late check-out**, subject to the hotel's policies and availability: * **Availability:** Both requests are strictly subject to room availability on the day of arrival or departure. They cannot be guaranteed in advance. * **Potential Fees:** Extended Stay America properties typically charge an **additional fee** for both early check-in (arriving before the standard 3:00 PM time) and late check-out (staying past the standard 11:00 AM time). * **Standard Times:** * Standard check-in starts at **3:00 PM**. * Standard check-out is at **11:00 AM**. ### How to request: 1. **For Early Check-In:** Call the front desk directly on the morning of your arrival. They will be able to confirm whether housekeeping has prepared a room in your booked category ahead of schedule. If a room is not yet ready, the hotel can typically hold your luggage at the front desk. 2. **For Late Check-Out:** Inquire with the front desk either the evening before or early on the morning of departure to see if occupancy levels allow an extension and to confirm any applicable fee.

Q: Can I use UnionPay at Extended Stay America Premier Suites - San Jose - Airport?

A: **Generally, yes, but with important caveats.** Here is what you need to know about using UnionPay at **Extended Stay America Premier Suites - San Jose - Airport**: 1. **Card Network / Terminal Support:** Most Extended Stay America locations accept major credit card networks, and major booking channels (Hotels.com, ReservationDesk, etc.) list **UnionPay** among the accepted card brands at this property. In the United States, UnionPay has a partnership with Discover/Pulse, meaning many point-of-sale terminals that process Discover also accept UnionPay credit cards. 2. **Credit vs. Debit:** The hotel requires a **credit card** (not cash or standalone debit) for check-in and the incidental deposit (usually up to $250). If your UnionPay card is a credit card, it is much more likely to be accepted than a UnionPay PIN-only debit card. 3. **Co-Branded Cards:** If your UnionPay card is dual-branded (e.g., UnionPay co-branded with Visa, Mastercard, or Discover), it will work seamlessly. 4. **Recommendation:** Because POS acceptance of standard single-network UnionPay cards can sometimes vary at hotel front desks in the U.S., it is strongly recommended to: * Keep a backup major credit card (Visa, Mastercard, or American Express). * If you are booking in advance, consider paying via an online travel platform (like Trip.com, Expedia, or Agoda) that directly supports UnionPay checkout online. * You can call the front desk directly at **+1 408-453-3000** to verify if their current card terminals process pure UnionPay chip/swipe cards.

Q: Do any rooms have a balcony or patio at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, none of the rooms at Extended Stay America Premier Suites – San Jose – Airport feature a private balcony or patio. The property only offers standard interior-corridor studio suites. However, outdoor amenities are available in the hotel's shared common areas, which include an outdoor pool, hot tub, and a barbecue/picnic area.

Q: Do guest rooms and suites at Extended Stay America Premier Suites - San Jose - Airport have audible alarms?

A: **Yes.** Standard commercial building and fire codes in San Jose, California require all hotel guest rooms and suites to be equipped with **audible smoke and fire alarms** to alert occupants in the event of an emergency. If you are looking specifically for accessibility features related to alarms: * Standard rooms feature conventional **audible alarms**. * For guests who are deaf or hard of hearing, ADA-accessible rooms or communication kits typically pair these audible alarms with **visual strobe alarms** and hearing-accessible alerting devices. If you have specific hearing-accessibility requirements or want to confirm strobe alarm availability in a particular room type, you can contact the property directly or reach Extended Stay America accessibility support at **1-800-804-3724**.

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport include a seating area with a sofa or chair?

A: **Yes, but it depends on the room category:** * **Deluxe Studio / Suites (such as the Deluxe 1 Queen Bed Studio):** These units specifically include a dedicated seating/lounge area furnished with a **sofa bed (sleeper couch)**. * **Standard Studios (such as units with 2 Double/Full or 2 Queen beds):** These typically do **not** have a separate sofa due to space constraints; instead, seating is limited to a desk workspace chair and/or an occasional accent chair alongside the beds. If having a dedicated sofa seating area is important for your stay, be sure to reserve one of the **Deluxe Suites with a sofa/sleeper sofa**.

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, you will need to log in to access the Wi-Fi.** Extended Stay America Premier Suites uses a standard browser-based **captive portal**. While access is complimentary, you cannot simply connect directly without signing in: 1. **Connect to the Network:** Join the hotel’s guest Wi-Fi network from your device's Wi-Fi settings. 2. **Web Portal Login:** A browser window should automatically open (or open any web browser if it does not). 3. **Credentials / Access Code:** On the portal page, you will be prompted to authenticate. Depending on the property's current system setup, this usually requires: * Entering your **Last Name** and **Room Number**, OR * Entering a guest **access code / Wi-Fi password** provided to you at the front desk upon check-in. 4. **Accept Terms:** Check the box to accept the terms of service and click connect. *(Note: Extended Stay America also gives the option on that login page to purchase an upgraded, enhanced high-speed connection if you need faster bandwidth for heavy streaming or gaming.)*

Q: Do public hallways at Extended Stay America Premier Suites - San Jose - Airport have audible alarms?

A: **Yes**, the public hallways at the **Extended Stay America Premier Suites - San Jose - Airport** have audible alarms. As a multi-story, interior-corridor commercial lodging facility, the property is equipped with life-safety fire notification appliances (audible horns/alarms and visual strobes) throughout all common interior hallways and corridors in accordance with California commercial building and fire codes. If you require specific accommodations—such as an accessible guest room equipped with visual/strobe emergency alarms or auxiliary sensory aids—you can request one during booking or contact the property directly at **(408) 453-3000** or Extended Stay America guest accessibility support at **1-800-804-3724**.

Q: Do the accessible rooms in Extended Stay America Premier Suites - San Jose - Airport have doors that provide a 32-inch wide opening?

A: **Yes.** The accessible rooms at **Extended Stay America Premier Suites - San Jose - Airport** (located at 55 E Brokaw Rd) provide doorways with a clear opening width of at least **32 inches**. As part of ADA accessibility standards and brand compliance for designated mobility-accessible guest rooms and bathrooms, entrance and interior door openings are built to provide a minimum of 32 inches of clear clearance when opened to 90 degrees. If you have specific equipment with exceptional clearance dimensions, you can confirm precise room measurements directly with the property at **(408) 453-3000**.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport does not offer resort passes or day passes.** Its on-site amenities (such as the swimming pool, fitness center, and complimentary breakfast) are reserved exclusively for registered overnight hotel guests.

Q: Does Extended Stay America Premier Suites - San Jose - Airport accept credit card authorization forms?

A: **Yes, Extended Stay America Premier Suites – San Jose – Airport accepts credit card authorization forms for third-party billing.** Extended Stay America has a standard **Third-Party Credit Card Authorization** policy that allows individuals or corporate entities to pay for another guest's room, taxes, and/or incidental charges. ### Important Details: * **Advance Submission:** The authorization form must be completed and received by the hotel **prior to the guest’s arrival**. * **Official Link / Form:** You will need to contact the hotel front desk directly or submit the request through the brand’s secured third-party portal to have the official authorization link sent to the cardholder. * **Incidental Deposit:** Be sure to clarify on the form whether you are covering room and tax only, or if you are also covering the incidental deposit (typically up to $250). If incidentals are not included on the form, the checking-in guest will still be required to present their own physical card and government-issued ID upon arrival. To get the hotel's specific link or authorization form sent to your email, it is best to call the front desk at **(408) 573-0400** with the reservation confirmation number ready.

Q: Does Extended Stay America Premier Suites - San Jose - Airport charge a resort fee for guests?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not charge a resort fee or mandatory destination fee. Standard amenities such as Wi-Fi, self-parking, and grab-and-go breakfast are included in the regular room rate. *Note: While there is no resort fee, standard lodging taxes, a refundable incidental deposit, and optional add-ons (such as pet fees or extra housekeeping requests) may apply.*

Q: Does Extended Stay America Premier Suites - San Jose - Airport deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide complimentary newspaper delivery to guest rooms. As a mid-scale, extended-stay property focusing on self-service apartment-style amenities (such as in-room kitchens, on-site laundry, and grab-and-go breakfast), room delivery services—including daily newspaper delivery—are not offered.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a bookstore on the premises or within walking distance?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport (located at 55 E. Brokaw Road) does not have a bookstore on the premises, nor is there one within walking distance. ### Hotel and Immediate Surroundings * **On-site:** As an extended-stay property, its amenities are limited to standard conveniences like a fitness center, laundry facilities, a pool/hot tub, and grab-and-go breakfast. There are no retail shops or newsstands on the property. * **Walking distance:** The hotel is located in an airport-adjacent commercial/industrial zone of North San Jose (near major roadways, office complexes, and Casino M8trix). The immediate foot-accessible area only features quick-service dining, corporate buildings, and transit stops. ### Nearby Options If you are looking for books, you will need to take a short drive or rideshare: * **Airport Terminals (SJC):** Roughly a 5-minute drive (about 1.3 miles away), newsstands such as Hudson News inside the airport terminals carry popular paperbacks and magazines. * **Independent Bookstores:** **Recycle Bookstore** (on The Alameda) is approximately 3.5 to 4 miles away. * **Chain/Large Bookstores:** **Books Inc.** (at Santana Row / Town & Country) and **Barnes & Noble** (Stevens Creek Blvd) are roughly 5 to 7 miles away.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a game room?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not have a game room. Its on-site recreational and common amenities primarily include a fitness center, an outdoor pool, a hot tub, BBQ grills, and guest laundry facilities.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a reservation link?

A: Yes, reservations can be booked online directly through the official website: * **Official Booking Link:** [Extended Stay America Premier Suites – San Jose – Airport](https://www.extendedstayamerica.com/hotels/ca/san-jose/airport) Rooms at this location can also be reserved via major online travel platforms such as Expedia, Booking.com, and Hotels.com.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a reward program?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport participates in the brand’s loyalty program called **Extended Perks**. Unlike traditional hotel rewards programs that require collecting points to reach elite tiers, Extended Perks focuses on instant savings and direct benefits: * **Exclusive Member Rates:** Discounted room rates when booking directly through their website or phone. * **Registration Discount:** A discount (typically around 10%) on your next booking immediately after signing up. * **Perks on Longer Stays:** Complimentary early check-in and late checkout (subject to availability) on stays of 7 or more nights. * **Monthly Drawings:** Automatic entry into monthly prize drawings (such as $100 gift cards) for every night stayed. * **Everyday Partner Discounts:** Instant savings and coupons for thousands of national and local brands, including rental cars, restaurants, and retail stores. Membership is free to join online at Extended Stay America's website or directly at the front desk.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a shoe shine stand?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not have a shoe shine stand. As a midscale, extended-stay hotel, its amenities are geared toward self-service long-term living—such as in-room fully equipped kitchens, self-service guest laundry facilities, a fitness room, and an outdoor pool—and do not include full-service conveniences like shoe shining.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have a walk-in policy for accommodations?

A: Yes, **Extended Stay America Premier Suites – San Jose – Airport** accepts walk-in guests, subject to standard hotel conditions: * **Availability:** Accommodations for walk-ins are strictly based on room vacancy at the time you arrive. During peak travel times, conferences, or busy weekends, suites may sell out. * **Payment & Identification:** * You must present a **valid government-issued photo ID** meeting the age requirement (18+ or the local age of majority). * A **valid credit or debit card** is generally required at check-in. * Like all Extended Stay America properties, payment is collected in advance for the room rate and taxes, plus an authorization or deposit for incidentals (typically up to $100–$250). * **Front Desk:** The hotel operates a front desk to assist arriving guests. However, if you are arriving late at night or early morning, it is recommended to call ahead to ensure staff is immediately available in the lobby. *Tip:* Because rates for walk-ins are charged at the current "Best Available Rate" (BAR) and rooms can book up quickly near Mineta San Jose Airport (SJC), it is usually best to call the front desk directly or check availability online right before arriving to lock in a room and secure the best rate.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have alarm clock telephone ringers?

A: **No**, standard guest rooms at Extended Stay America Premier Suites – San Jose – Airport do not include alarm clock telephone ringers. However, the property offers **hearing accessibility/auxiliary aids upon request**. Depending on availability, portable hearing-accessible kits (which typically include visual/tactile alerting devices such as visual phone ringers, bed-shaker alarm clocks, and flashing door knockers) can be requested. If you require this specific feature, it is recommended to contact the property directly prior to arrival: * **Hotel Direct Phone:** (408) 453-3000 * **Extended Stay America Accessibility Support:** 1-800-804-3724

Q: Does Extended Stay America Premier Suites - San Jose - Airport have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport has a wheelchair-accessible route to the registration desk. The property provides accessible pedestrian pathways with curb cuts from arrival points/parking to an accessible main entrance featuring level landings, leading directly to a wheelchair-accessible registration desk/counter.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have any sustainability initiatives?

A: The **Extended Stay America Premier Suites – San Jose – Airport** does not advertise property-specific eco-certifications (such as LEED or Green Key), nor does the brand maintain a high-profile corporate sustainability program compared to major chains like Marriott or Hilton. However, the property incorporates several standard operational and brand-wide practices aimed at reducing resource consumption and waste: * **In-Room Kitchens & Reduced Waste:** Suites feature fully equipped kitchens, which the brand promotes to help guests minimize single-use food packaging, takeout containers, and dining-out waste by cooking their own meals. * **Energy & Water Conservation:** Standardized across renovated and Premier-tier Extended Stay America properties, rooms utilize energy-efficient lighting (LEDs) and low-flow water fixtures. * **Flexible Housekeeping Schedules:** Because the hotel caters to long-term stays, full housekeeping services and linen/towel changes are not conducted daily by default, significantly reducing daily water, detergent, and energy use. * **Waste Reduction & Recycling:** Brand renovations and operations incorporate recycling programs for cardboard and packaging, along with paperless check-out and digital invoicing. * **Local Compliance:** Located in San Jose, California, the property adheres to city and state environmental mandates, which include municipal commercial recycling, strict California Energy Code standards, and bans on single-use hospitality plastic items (such as miniature shampoo and conditioner bottles). If you are looking for verifiable third-party green certifications or specific eco-friendly programs (like dedicated on-site EV charging or composting), contacting the front desk directly prior to booking is recommended to check their latest amenities.

Q: Does Extended Stay America Premier Suites - San Jose - Airport measure water usage per room night?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not measure or track water usage per individual room night. Like most standard extended-stay and midscale hotels in the United States, water is metered for the building/property as a whole by the local municipal utility (the City of San José Municipal Water / San Jose Water Company), rather than tracked by individual suite. While the brand employs standard property-wide water conservation initiatives—such as low-flow fixtures and reduced-frequency housekeeping schedules—there is no submetering or guest-level tracking of water consumption per room night at this location.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does not offer a complimentary newspaper in the lobby. The hotel’s complimentary lobby amenities are limited to a daily grab-and-go breakfast (including coffee and tea) and standard Wi-Fi access.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The accessible guest rooms at **Extended Stay America Premier Suites - San Jose - Airport** are equipped with ADA-compliant accessible bathrooms. These include: * **Accessible toilets / toilet seats at wheelchair height** (standard ADA requirement of 17 to 19 inches from the floor to the top of the seat) * **Grab bars** adjacent to the toilet * **Roll-in showers or accessible tubs** with accessible controls When booking, make sure to reserve an **Accessible Room / Disability Access Studio**. If you have specific height requirements or need additional mobility aids (such as a raised toilet seat attachment or shower chair), you can contact the property directly to confirm and note your request on your reservation.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer babysitting services?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer babysitting or childcare services. As a midscale, extended-stay hotel, its amenities primarily focus on self-service conveniences such as in-room kitchens, free Wi-Fi, laundry facilities, a fitness room, and an outdoor pool. Guests needing childcare would need to arrange for a private, third-party local babysitting service in the San Jose area.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer complimentary long distance calls?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not offer complimentary long-distance calls.** According to Extended Stay America’s brand and property policies: * **Long-distance and local calls:** Placing outgoing calls from the in-room telephone to numbers other than 911, the front desk, or other guest rooms incurs a fee (typically around $1.00 per call plus applicable charges). * **Amenities listing:** The property lists "Local and 1-800 calls (fee may apply)" among its telecom services, and long-distance calling is not provided as a free amenity.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer free internet access for guests?

A: Yes, Extended Stay America Premier Suites - San Jose - Airport offers free WiFi for guests.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer lever handles on guest room doors?

A: **Yes.** The Extended Stay America Premier Suites - San Jose - Airport features **lever door handles** on its guest room doors as part of its standard accessible hardware and ADA compliance features. If you are booking a stay with specific mobility or accessibility requirements, it is recommended to reserve an accessible room type (or contact the hotel directly at (408) 453-3000) to ensure features like accessible clearance, lowered locks/viewports, and modified bathrooms match your exact needs.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer non-smoking public areas?

A: Yes, Extended Stay America Premier Suites - San Jose - Airport is non-smoking.

Q: Does Extended Stay America Premier Suites - San Jose - Airport participate in any green programs?

A: **Extended Stay America Premier Suites – San Jose – Airport does not advertise any formal green certifications or dedicated eco-programs** (such as LEED certification, Green Key Global, or ENERGY STAR recognition). However, the hotel and brand engage in standard operational eco-friendly practices common to extended-stay lodging: * **On-Request Housekeeping:** Full housekeeping is not performed daily by default, but rather upon request or on a scheduled weekly basis for extended stays, which conserves significant water, energy, and laundry detergents. * **In-Suite Kitchens:** Rooms include full kitchens, encouraging guests to cook and use reusable dishware rather than generating takeout and single-use packaging waste. * **Energy and Water Efficiency Measures:** Across renovated properties, the Extended Stay America brand incorporates standard utility-saving features, such as low-flow bathroom fixtures and LED/energy-efficient lighting. * **Local Compliance:** Located in San Jose, California, the property is subject to California and municipal sustainability codes, including commercial recycling and strict energy-efficiency building standards. If you require a hotel that participates in an audited third-party green certification program (e.g., Green Key, TripAdvisor GreenLeaders, or ISO 14001), you may want to check with the property directly (408-441-7700) or consider neighboring airport properties with dedicated corporate sustainability certifications.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide electronic room keys for guests?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport uses an **electronic key card lock system**. Guests receive electronic RFID/magnetic key cards at check-in to access their rooms and guest facilities. However, if you are referring specifically to **mobile/digital keys** (unlocking room doors directly via a smartphone app), this property generally relies on standard physical electronic key cards issued at the front desk rather than mobile digital keys.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide meeting space for guests?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide dedicated meeting rooms or conference space. The property is tailored for long-term and budget/midscale lodging, focusing on amenities such as in-room fully equipped kitchens, free Wi-Fi, work desks inside the suites, a fitness center, guest laundry facilities, and an outdoor pool. If you require meeting space or event facilities, you would need to look into nearby full-service airport hotels or external venues (such as the San Jose McEnery Convention Center or local coworking/conference facilities).

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide transportation arrangements?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide airport shuttle service or dedicated transportation arrangements. However, they do offer **free on-site parking** for guests who drive or rent a vehicle. For transit to and from San José Mineta International Airport (SJC) or surrounding areas, guests typically rely on: * **Rideshares & Taxis:** Uber, Lyft, and local taxis operate readily between the airport and the hotel (the drive is about 5–10 minutes). * **Public Transit:** The hotel is located near the VTA Light Rail (Karina Court Station is about a 5-minute walk away).

Q: Does the Extended Stay America Premier Suites - San Jose - Airport, have roll-in shower available?

A: **Yes**, the Extended Stay America Premier Suites - San Jose - Airport offers accessible rooms with **roll-in showers**. However, because the property features multiple types of mobility-accessible rooms (some equipped with accessible tubs and others with roll-in showers), roll-in shower availability depends on the specific room type. When booking, select the accessible room that explicitly specifies a roll-in shower, or contact the property directly at **(408) 453-8340** (or Extended Stay America reservations at **1-800-804-3724**) to confirm and guarantee a roll-in shower room for your dates.

Q: Has Extended Stay America Premier Suites - San Jose - Airport received any official cleanliness or sanitation certification?

A: **No**, the Extended Stay America Premier Suites – San Jose – Airport has not received a formal, independent cleanliness or sanitation certification (such as the *California Hotel & Lodging Association (CHLA) Clean & Safe Certification*, *GBAC STAR*, or an *AAA Inspected Clean* badge). Instead, the property follows corporate-level and industry-wide sanitation standards: * **STAYconfident Program:** Extended Stay America operates under its proprietary brand-wide **STAYconfident** initiative. This protocol includes a 10-point room-cleaning checklist, pre-check-in room inspections by management, and the use of commercial-grade cleaning products through an official partnership with **P&G Professional** (e.g., Microban, Mr. Clean, Spic and Span). * **AHLA Safe Stay:** The brand endorses and complies with the **American Hotel & Lodging Association’s (AHLA) Safe Stay** guidelines, which establish industry-wide hygiene, cleaning, and social safety protocols. While these protocols govern the hotel’s sanitation practices, they represent internal brand standards and industry association guidelines rather than a third-party property-specific sanitation certification.

Q: How can I modify or cancel my reservation at Extended Stay America Premier Suites - San Jose - Airport?

A: How you modify or cancel your reservation depends primarily on how you originally booked it: --- ### 1. If You Booked Directly with Extended Stay America (Website or App) * **Online:** 1. Go to the [Extended Stay America website](https://www.extendedstayamerica.com/). 2. Click on **Manage Reservations** (or **Find / Cancel Reservation**) at the top of the page. 3. Enter your **Confirmation Number** and the **Last Name** on the booking. 4. Follow the prompts to either change dates/room types or cancel the stay. * **By Phone:** * Call Extended Stay America’s central reservations at **1-800-804-3724** or call the hotel directly. --- ### 2. If You Booked Through a Third-Party Travel Site *(e.g., Expedia, Booking.com, Priceline, Hotels.com, Agoda)* * You **must modify or cancel through that specific website or app**. * Hotel staff cannot typically alter, refund, or cancel bookings made through online travel agencies. Log in to the platform you booked through, locate your itinerary, and select **Modify** or **Cancel**. --- ### 3. Contacting the Property Directly If you need urgent assistance, are running late, or are dealing with special circumstances, contact the front desk directly: * **Address:** 55 E. Brokaw Road, San Jose, CA 95112 * **Phone:** (408) 453-3340 --- ### Important Policy Details to Keep in Mind * **Cancellation Deadlines:** Standard, flexible reservations usually must be cancelled by the property's deadline (often by **6:00 PM local time** on the arrival date or 24 hours prior) to avoid a penalty equal to one night’s room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates generally cannot be modified or refunded unless cancelled within 24 hours of originally booking. * **Extended Plus Program (EPP):** Special long-term discount rates may require calling the property directly to modify/cancel, and cancelling after the allowable window can forfeit a multi-night deposit. * Always check your **original confirmation email** for the exact cancellation deadline and terms tied to your specific rate type.

Q: How often does housekeeping come at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, housekeeping frequency is based on the length of your stay: * **Stays of 1 to 7 nights:** Scheduled housekeeping is **not** provided during your stay. However, you can exchange or request fresh towels, linens, and toiletries at the front desk whenever needed. * **Stays of 8 or more nights:** One complimentary **Full Service cleaning is provided once a week (every 7 days)**. This includes changing sheets and towels, vacuuming, dusting, cleaning the bathroom and kitchenette, taking out trash, and replenishing supplies. Your designated cleaning day is assigned at check-in. **Optional Cleanings:** If you want housekeeping more frequently, you can purchase additional service at the front desk: * **Refresh Service ($5):** Trash removal, clean towels, bed made with existing linens, and toilet paper/soap restock. * **Full Service ($10):** Complete room and linen cleaning.

Q: Is a credit card required to secure my rate at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, a valid credit card is required to secure your reservation and rate** at Extended Stay America Premier Suites – San Jose – Airport. Key details regarding their payment and reservation policies: * **Guaranteeing the rate:** A valid credit or debit card must be provided when booking online or by phone to guarantee the room and lock in your quoted rate. * **Length of stay:** Extended Stay America specifically requires a valid credit card for stays of fewer than 7 nights. * **Check-in requirements:** At check-in, the hotel requires a physical credit card along with a matching government-issued photo ID. Cash is not accepted at check-in for short-term stays, and this specific location does not accept cash for booking or room charges. * **Incidental deposit:** Upon check-in, an authorization hold (typically up to $250) will be placed on your card for incidentals/security, which is released after checkout if no damages or extra charges occur.

Q: Is direct billing available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, direct billing is available**, but it must be approved and set up in advance through Extended Stay America’s corporate accounts/travel program. Key details regarding direct billing at this property: * **Corporate / Business Accounts:** Extended Stay America operates a dedicated **Direct Bill Program** (via corporate travel management / *Client Connect*) designed for companies, project crews, traveling medical staff, and government/relocation contracts. * **Pre-Approval Required:** Direct billing cannot simply be requested at check-in. The sponsoring company or organization must submit a credit application and set up an account with Extended Stay America’s corporate sales department before arrival. * **Third-Party Credit Card Authorization:** If you are not setting up an ongoing corporate direct billing line and simply need a company or third party to pay for a guest's stay, the hotel accepts a completed **Credit Card Authorization Form** along with required verification, which must be received and processed by the property prior to check-in. * **Incidental Deposit:** Even with direct billing covering room and tax, the individual guest checking in is typically still required to present a valid photo ID and a payment card for an incidental security deposit. To arrange direct billing for this specific location, contact the **Extended Stay America Corporate Sales team** or call the **San Jose - Airport front desk/sales manager directly** to request a direct bill application or credit card authorization form.

Q: Is express check-out available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, express check-out is available** at Extended Stay America Premier Suites - San Jose - Airport. Standard check-out is by 11:00 AM, and guests using express check-out can drop their room keys and have their final itemized receipt sent to them electronically.

Q: Is grocery shopping service available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide a hotel-run grocery shopping or pre-stocking service. Guests have full in-suite kitchens (including a full-size refrigerator, stovetop, microwave, cookware, and utensils), but you must arrange your own groceries. You can: * **Shop nearby:** Grocery stores and retailers such as Safeway, Target, and local markets are a short drive away. * **Use third-party delivery apps:** You can place orders through services like Instacart, DoorDash, Uber Eats, or Amazon Fresh and meet the delivery driver at the front lobby or main entrance.

Q: Is group pricing available online at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, group rates are not directly visible or instantly bookable through the standard online booking engine.** While the hotel offers discounted group pricing, acquiring group rates requires requesting a quote through the hotel chain's sales channels: * **Group Online Inquiry:** You can submit an online request form via the [Extended Stay America Group Bookings](https://www.extendedstayamerica.com) page. A sales representative will then follow up with custom pricing based on your dates, length of stay, and room quantity. * **Phone Booking:** Extended Stay America handles group reservations (typically blocks of 5–10 rooms or more) directly through their dedicated group sales department at **877-701-3383**. * **Contacting the Property:** You can also contact the property front desk directly at **(408) 453-3000** to inquire about local group blocks and event rates.

Q: Is smoking allowed at Extended Stay America Premier Suites - San Jose - Airport?

A: No, our property is non-smoking.

Q: Is the free internet access at Extended Stay America Premier Suites - San Jose - Airport secure for online banking or transactions?

A: **No, the free Wi-Fi at Extended Stay America Premier Suites – San Jose – Airport should not be considered inherently secure for online banking or sensitive financial transactions.** Like most hotels, the property provides a **shared public guest network**. Even if a front-desk access code or captive portal page is required to sign in, these networks typically come with significant security trade-offs: ### Why It Isn't Fully Secure * **Shared Network Environment:** Dozens or hundreds of strangers share the same local network. If the hotel network does not properly configure client isolation, malicious actors on the same network could attempt Man-in-the-Middle (MitM) attacks, packet inspection, or spoofing. * **Unencrypted Over-the-Air Traffic:** Many standard guest networks do not use per-user WPA2/WPA3-Enterprise encryption. As a result, basic local Wi-Fi traffic can potentially be intercepted by eavesdroppers nearby. * **"Evil Twin" Risks:** In busy travel and airport corridors (such as San Jose Airport), rogue access points mimicking legitimate hotel SSIDs are a recognized security threat. --- ### Does HTTPS Protect You? Most reputable banks enforce strong **HTTPS/TLS encryption** and certificate pinning on mobile apps. This means third parties cannot easily read your password or account numbers directly out of transmission. However, relying solely on HTTPS on public Wi-Fi still leaves you exposed to DNS hijacking, session-token interception, or malicious spoofed login portals. --- ### How to Safely Transact If You Must: 1. **Use Cellular Data / Personal Hotspot (Best Option):** Turn off Wi-Fi on your smartphone and handle your banking via your cellular connection (LTE/5G), which is vastly more secure than public Wi-Fi. 2. **Use a Trusted VPN:** If you have to use the hotel Wi-Fi on a laptop or tablet, connect through an encrypted **Virtual Private Network (VPN)** first. A VPN tunnels and encrypts all outbound and inbound traffic so other users on the hotel router cannot inspect it. 3. **Use Official Mobile Banking Apps:** Bank smartphone apps usually employ stricter security controls (like strict SSL certificate pinning) compared to desktop web browsers. 4. **Never Ignore Security Warnings:** If your browser warns you about an invalid SSL certificate, untrusted connection, or portal certificate error while attempting to visit a financial site, disconnect immediately.

Q: Is the free internet at Extended Stay America Premier Suites - San Jose - Airport limited to certain hours or available 24/7?

A: Free Wifi is available at Extended Stay America Premier Suites - San Jose - Airport. The context does not indicate any limitations on its availability to certain hours.

Q: Is the free internet speed at Extended Stay America Premier Suites - San Jose - Airport suitable for video streaming and work?

A: The complimentary Wi-Fi at **Extended Stay America Premier Suites – San Jose – Airport** is **generally not recommended for demanding work tasks (like large file transfers or video calls) or high-definition streaming**, though it can manage basic daily usage. ### What to Expect: * **Free Tier Performance:** Like most Extended Stay America properties, the free Wi-Fi tier typically provides speeds capped around **1 to 5 Mbps**. * **Works fine for:** Web browsing, email, messaging, and light productivity. * **Struggles with:** Zoom/Teams video conferences (frequent lag, buffering, or drops), HD/4K streaming, and uploading/downloading large documents. * **Peak Hours Congestion:** During evenings, network congestion can make the free connection notably slower and inconsistent. ### Paid Upgrade Option: Extended Stay America offers a paid **“Enhanced High-Speed Internet” upgrade** (accessible via the captive portal upon login). * This tier advertises speeds up to **4× faster** (often between 15–25+ Mbps), which provides a much more stable connection suitable for HD video streaming and remote business meetings. * Fees are usually charged per day or week. ### Bottom Line: If you just need to check emails and browse the web, the free Wi-Fi will suffice. However, if your stay requires **steady remote work, video conference calls, or reliable video streaming**, you should plan on either **paying for the property’s premium Wi-Fi upgrade** or bringing a **personal mobile hotspot** as a backup.

Q: Is the front desk open 24 hours at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, the front desk at Extended Stay America Premier Suites - San Jose - Airport is open **24 hours a day, seven days a week**. Unlike some standard or select extended-stay properties that operate on reduced office hours, the brand's *Premier Suites* locations provide 24/7 front desk service.

Q: Is there 24-hour security staff on-site at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the hotel does not advertise dedicated 24-hour security personnel on-site. However, it does maintain a **staffed 24-hour front desk** to assist guests and oversee the lobby around the clock. If you require confirmed on-site security guards or have specific safety questions regarding parking or access control, it is recommended to contact the property directly at **(408) 453-3340** before your stay.

Q: Is there a nightly refresh service available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, a complimentary nightly refresh service is not automatically provided. Like other Extended Stay America Premier Suites properties, housekeeping is scheduled based on the length of your stay: * **Stays of 1–7 nights:** Routine housekeeping is not automatically scheduled, but fresh towels and linens can be exchanged at the front desk whenever needed. * **Stays of 8+ nights:** One scheduled **Full Service** housekeeping cleaning is provided once a week. ### Optional Paid Services If you want regular or nightly refreshes, you can request and purchase them through the front desk: * **Refresh Service ($5 per service):** Includes emptying trash, replacing soiled towels, making the bed with existing linens, and replenishing soap/toilet paper. * **Full Service ($10 per cleaning):** Includes full dusting, vacuuming, changing bed linens and towels, cleaning the kitchen and bathroom, and emptying trash.

Q: Is there an accessible main entrance to the Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, there is an accessible main entrance at the **Extended Stay America Premier Suites - San Jose - Airport**. The property’s accessibility features include: * **Accessible path of travel:** Continuous pedestrian paths and curb cuts leading from site arrival points (and accessible parking spaces) directly to the hotel entrance. * **Entrance specifications:** Sufficient door width clearance and level landings to facilitate wheelchair and mobility device access. * **Interior accessibility:** A level path directly leading to an accessible check-in/registration counter and elevator access to upper floors.

Q: Is there an accessible route to guest room at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, there is an accessible route to guest rooms** at Extended Stay America Premier Suites - San Jose - Airport. The property includes the following accessibility features along the route and within the building: * **Site Arrival to Entrance:** Accessible pedestrian pathways and curb cuts connect the site arrival points (including ADA-compliant parking and access aisles) to the main hotel entrance. * **Entrance & Registration:** The entrance features level landings with wide doorways, and the registration desk is wheelchair accessible. * **Interior Routes:** The hotel is equipped with elevators to access all guest room floors. * **Accessible Rooms:** Dedicated ADA-compliant accessible rooms with widened entries, accessible bathroom fixtures (grab bars, roll-in or accessible tub showers), and clearance for mobility devices are available. *Note: If you have specific room-clearance requirements or need accommodations like bed-frame removal (which can be arranged in advance), it is recommended to contact the hotel directly at (800) 804-3724 ahead of your arrival.*

Q: What are Extended Stay America Premier Suites - San Jose - Airport security procedures?

A: The **Extended Stay America Premier Suites – San Jose – Airport** operates under standard brand-wide safety protocols and security procedures typical of midscale extended-stay hotels: ### 1. Building & Guest Room Security * **Keycard Access:** Electronic keycard locks control entry into individual suites and secure exterior doors during late-night hours. * **In-Room Safety Features:** Interior doors are equipped with secondary security latches/deadbolts and peepholes. * **Safe Deposit Boxes:** Front desk safety deposit boxes are available upon request for securing valuables and documents. ### 2. Check-In & Identity Verification * **Identity Checks:** Guests must provide a valid government-issued photo ID along with a matching payment card upon check-in. * **Package/Mail Holding:** Mail and delivery parcels addressed to registered guests are securely held and must be claimed at the front desk with proper photo identification. ### 3. Monitoring & Common Areas * **Surveillance:** Closed-circuit TV (CCTV) cameras monitor critical public zones, including building entryways, parking lots, hallways, and lobby areas. * **Front Desk & Emergency Response:** The front desk has direct phone communication with emergency services (911) and local law enforcement (San Jose Police Department). ### 4. Health & Property Safety * **Smoke-Free Environment:** Strict non-smoking policies are enforced inside rooms and interior public areas to minimize fire and health hazards, subject to violation fines. * **Hygiene and Cleanliness Standards:** The hotel uses Extended Stay America’s *STAYconfident* program, which entails routine sanitization of high-touch public surfaces and guestroom inspections prior to arrival. *Note: For specialized inquiries (such as overnight parking patrol schedules, gate policies, or escort services), contact the front desk directly at **(408) 437-0770**.*

Q: What are the extra person charges at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport** (and across Extended Stay America properties standard policy): * **Children:** Children **17 and under stay free** when sharing a room with an adult using existing bedding. * **Additional Adults:** There is an extra person charge of **$5.00 per night** for each additional adult beyond the standard single-occupancy baseline (up to the maximum allowed occupancy for the room type). *(Note: Maximum room capacity is typically 2 to 4 guests depending on whether you book a single queen/king suite or a double-queen suite. When booking online, this fee is automatically calculated into the room total when you select more than one adult.)*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, hygiene and sanitization follow the brand’s comprehensive **STAYconfident** initiative alongside the American Hotel & Lodging Association’s (AHLA) **Safe Stay** guidelines. The primary cleanliness protocols and standards in place include: * **Partnership with P&G Professional:** The hotel utilizes hospital-grade and trusted cleaning/disinfecting products—such as Spic and Span, Comet, Mr. Clean, and Microban—designed to eliminate viruses and bacteria on hard and soft surfaces. * **10-Point Room Cleaning Checklist:** Housekeeping follows a 10-point cleaning protocol for every suite prior to check-in, focusing heavily on high-touch areas including door handles, light switches, remotes, thermostats, faucets, and kitchen appliances. Rooms undergo a management inspection before being cleared for new arrivals. * **High-Touch Public Space Sanitization:** Shared hotel areas (elevators, lobby seating, laundry facilities, public restrooms, and entryways) and front-desk touchpoints (payment terminals, counters, room keys) receive frequent sanitization cycles throughout the day. * **Flexible & Contactless Housekeeping Options:** * Because it is an extended-stay hotel, full housekeeping service is scheduled based on length of stay (typically weekly for stays of 8+ nights, with additional refresh services available upon request/fee). * Guests who prefer staff not enter their suite during their stay can request fresh towels, linens, and toiletries via contactless exchange at the front desk. * **Contactless Check-Out:** Guests can utilize contactless check-out procedures, receiving receipts and folios digitally via email.

Q: What is the cancellation policy at Extended Stay America Premier Suites - San Jose - Airport?

A: The cancellation policy at **Extended Stay America Premier Suites – San Jose – Airport** depends on the rate type you book: * **Standard / Flexible Rates:** You can cancel free of charge until **6:00 PM local hotel time on the day of arrival**. If you cancel after 6:00 PM or fail to check in (no-show), you will be charged a fee equal to the **first night’s stay plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** These reservations can generally only be cancelled within **24 hours of the original booking**. Cancelling more than 24 hours after booking (or failing to check in) results in forfeiting the full, non-refundable prepayment for the entire stay. * **Extended Plus Program (EPP):** If cancelled more than 24 hours after booking, the non-refundable deposit equal to **three nights' room rate plus tax** is forfeited. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you reserved through an online travel agency, their specific cancellation deadline and refund rules apply, and any cancellation must be processed directly through that booking platform. *Note: Always review the exact terms provided on your reservation confirmation email, as special event dates or promotional codes may carry specific restrictions.*

Q: What is the deposit required to book a room at Extended Stay America Premier Suites - San Jose - Airport?

A: The deposit requirements for **Extended Stay America Premier Suites - San Jose - Airport** depend on the type of reservation and payment: ### 1. **Incidental / Security Deposit (At Check-in)** * **Credit / Debit Card:** The property typically requires a credit card authorization/hold of **up to $250** for incidental charges and room security. * **Cash Deposit:** At locations allowing cash, a refundable security deposit (often **$100 to $250**) is required (though the property primarily accepts credit cards and may be cashless). * **Release/Refund:** Provided there is no room damage, violation of the non-smoking policy, or unpaid fees, card holds are generally released within **5 to 14 business days** depending on your bank. --- ### 2. **Prepayment / Advance Room Deposit (At Booking)** * **Standard Flexible Rate:** Generally does not require an upfront room deposit to book; a credit card is simply held to guarantee the reservation. You then pay in advance upon check-in (the full stay for nightly rates, or the first week for weekly/extended stays). * **Advance Purchase Rates:** Require **100% full prepayment** at the time of booking (non-refundable). * **Extended Plus Program (EPP):** Requires a deposit equal to **3 nights’ room rate plus tax**. *Note: Specific incidental hold amounts can vary slightly based on length of stay. You can contact the front desk directly at (408) 437-0101 to confirm the exact hold amount for your specific dates.*

Q: What is the early departure charge at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport** (and across Extended Stay America properties), the early departure fee depends on the type of reservation booked: 1. **Standard / Nightly Flexible Rates:** * If you shorten your stay after checking in, the early departure charge is typically **one night's room rate plus applicable taxes**. 2. **Weekly or Monthly Extended Rates:** * Extended rates are tiered based on meeting a minimum stay duration (e.g., 7+ nights or 30+ nights). * If you depart early and your total stay drops below the required minimum length, **your rate recalculates** to the higher daily/nightly Best Available Rate (BAR) for all nights stayed, rather than a flat single-fee penalty. 3. **Advance Purchase (Prepaid / Non-Refundable) Rates:** * These reservations are fully non-refundable. Departing early results in the **forfeiture of the entire remaining balance**. *(Tip: If your travel plans change, notifying the front desk as early as possible—ideally before checkout time—can sometimes allow management to adjust or waive penalties depending on occupancy and room rebooking.)*

Q: What is the guest services phone number at Extended Stay America Premier Suites - San Jose - Airport?

A: The direct phone number for front desk and guest services at **Extended Stay America Premier Suites - San Jose - Airport** (located at 55 E. Brokaw Road, San Jose, CA) is **(408) 453-3000**. For central reservations or general Extended Stay America guest support, you can also reach them toll-free at **1-800-804-3724** (or 1-800-EXT-STAY).

Q: What is the main phone area code at Extended Stay America Premier Suites - San Jose - Airport?

A: The main phone area code for the **Extended Stay America Premier Suites - San Jose - Airport** (located at 55 E. Brokaw Road, San Jose, CA) is **408** (the property's main phone number is **(408) 453-3000**).

Q: What is the maximum guest room occupancy at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, the maximum guest room occupancy depends on the suite layout and bedding configuration: * **Up to 4 guests:** Rooms configured with two beds (such as the *Studio Suite with 2 Queen Beds* or *Studio Suite with 2 Full Beds*) or suites with a bed and a pull-out sofa sleeper (such as the *Deluxe Suite with 1 Queen Bed & Sofa Sleeper*). * **Up to 2 guests:** Standard single-bed layouts (such as the *Studio Suite with 1 Queen Bed*). Overall, the maximum occupancy for any individual guest room at this property is **4 guests**.

Q: What is the policy on incidental charges at Extended Stay America Premier Suites - San Jose - Airport?

A: The incidental charges policy at **Extended Stay America Premier Suites – San Jose – Airport** follows the standard Extended Stay America brand policy: * **Deposit / Authorization Hold:** Guests are required to provide a valid credit card or debit card at check-in along with a government-issued photo ID. An authorization hold of **up to $250** (typically around $100 for standard shorter stays) is placed to cover any potential incidental charges or damages. * **Deposit Release:** Assuming no damages, violations, or unpaid charges occur, the full amount or remaining balance is released upon check-out. * **Processing Time:** Depending on your bank or financial institution, the hold will typically drop off your credit or debit card within **5 to 14 business days**. * **Common Fees Charged Against Incidentals:** * **Smoking:** The property is 100% smoke-free; a violation fee of up to **$250** applies for smoking in guest rooms. * **Pet Fees:** If traveling with pets, standard pet cleaning fees apply (typically **$25/day per pet**, up to specific limits) unless previously included in the reservation. * **Excessive Cleaning / Damage:** Additional charges will be deducted if the room requires excessive cleaning or repairs upon departure.

Q: What is the procedure for after-hours check-in at Extended Stay America Premier Suites - San Jose - Airport?

A: The check-in procedure for late or after-hours arrivals at **Extended Stay America Premier Suites - San Jose - Airport** involves the following guidelines: ### 1. Notify the Hotel in Advance * Extended Stay America’s standard policy states that reservations are only automatically guaranteed until **6:00 PM** local hotel time. * If you anticipate arriving after 6:00 PM (or past midnight), **call the hotel directly** to inform them of your estimated arrival time. This ensures your room is held and your reservation is not marked as a no-show or canceled. ### 2. Arrival & Front Desk Access * **24-Hour Desk:** This location operates a **24-hour front desk**, so a staff member or night auditor is available on-site overnight to assist you. * **Building Security / Night Intercom:** For security purposes, hotel exterior doors are typically locked late at night. If the doors are locked when you arrive: * Look near the main entrance or vestibule for an **after-hours intercom button or phone**. * Use the intercom/phone to alert the on-duty night attendant, who will buzz you in or come to the desk to open the doors. ### 3. Required Check-In Materials When completing check-in, you must present: * A valid government-issued **photo ID** (the primary guest must generally be at least 18 or 21 years old depending on booking terms). * A valid **credit card or debit card** in the guest’s name for payment and incidentals/security deposit.

Q: What is the wifi bandwidth at Extended Stay America Premier Suites - San Jose - Airport?

A: Extended Stay America Premier Suites – San Jose – Airport does not advertise or guarantee a specific numerical bandwidth (Mbps). Like most properties across the Extended Stay America brand, the hotel operates a tiered Wi-Fi system: * **Standard Wi-Fi (Complimentary):** Included free for all guests, but typically throttled (often around **1 to 5 Mbps** across the brand), suitable mainly for light web browsing, checking email, and basic messaging. * **Enhanced/Upgraded Wi-Fi (Paid):** Available for an extra daily or weekly fee through the guest login portal, advertising speeds **up to 4× faster** than the complimentary tier, designed for video streaming, conferencing, and remote work. If you require precise minimum upload/download speeds for heavy remote work or low-latency tasks, it is best to contact the front desk directly at **+1 (408) 453-3000** to ask about current local network performance.

Amenities (Room)

Q: Are dishwashers available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, dishwashers are not available** in the suites at Extended Stay America Premier Suites - San Jose - Airport. While the rooms feature full kitchens/kitchenettes, the appliances provided are limited to a **full-size refrigerator, stovetop, and microwave**, along with cookware, dishes, and a sink. Dishwashing must be done by hand.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, pay-per-view movies are not available on the in-room TVs at Extended Stay America Premier Suites - San Jose - Airport. The suites feature flat-screen TVs equipped with standard and premium cable television channels, but the property does not offer an on-demand/pay-per-view movie system. Guests generally rely on the hotel's complimentary Wi-Fi to stream movies using their personal devices and subscription services.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, pots, pans, dishes, and cooking/dining utensils are provided for guests at the **Extended Stay America Premier Suites – San Jose – Airport**. A few things to keep in mind regarding their setup: * **In the room vs. Front Desk:** Under Extended Stay America's standard policy, kitchenware may not always be pre-stocked in the room cabinets upon arrival. If your suite does not already have them set up, you can simply **request a cookware/dish kit from the front desk**. * **No extra charge:** Because this location is a *Premier Suites* property, kitchenware and cookware sets are complimentary to borrow for your stay (unlike their *Select Suites* tier, which charges a purchase fee). * **What is typically included:** Basic kits generally cover standard essentials—such as a saucepan, frying pan, plates, bowls, cups/mugs, cooking utensils (spatula, can opener), and silverware.

Q: Are sofa beds available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, sofa beds (sleeper sofas) are available at the **Extended Stay America Premier Suites - San Jose - Airport**, but they are specific to certain room categories. To ensure you get one, you will need to book the **Deluxe Studio / Deluxe Suite (1 Queen Bed with Sofa Bed / Sofa Sleeper)**. The standard studio suites (such as standard 1 Queen or 2 Double/Queen bed configurations) typically do not include a pull-out sofa bed.

Q: Are the bathrooms counters at Extended Stay America Premier Suites - San Jose - Airport made of marble?

A: **No, they are not made of marble.** The bathrooms at **Extended Stay America Premier Suites – San Jose – Airport** (and across the Extended Stay America brand) feature standard hospitality finishes—typically **granite**, engineered composite/quartz, or solid surface/laminate vanities. Real marble is generally avoided in midscale extended-stay hotels due to its porosity, maintenance requirements, and high cost.

Q: Are the bathtub and whirlpool separate at Extended Stay America Premier Suites - San Jose - Airport?

A: **No.** The suites at **Extended Stay America Premier Suites - San Jose - Airport** do not feature private in-room whirlpool tubs. * **In the rooms:** Guest suites feature standard private bathrooms equipped with combined shower/bathtub units. * **On the property:** The hotel provides a shared hot tub/whirlpool in the common outdoor pool/recreation area for all guests.

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have a pantry area?

A: Guest rooms at **Extended Stay America Premier Suites - San Jose - Airport** do not have a dedicated, walk-in pantry closet. Instead, every suite features an **in-room fully equipped kitchen/kitchenette setup** that provides food storage and preparation space. This includes: * Kitchen cabinets and shelving for storing dry goods and groceries * A full-size refrigerator and freezer * A stovetop and microwave * Cookware, dishes, and dining utensils

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have a microwave?

A: Yes, guest rooms at Extended Stay America Premier Suites - San Jose - Airport have a microwave.

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have a toaster oven?

A: **No**, the guest rooms at Extended Stay America Premier Suites – San Jose – Airport do not include a toaster oven. The in-room kitchens/kitchenettes are equipped with: * A **microwave** * A **stovetop** (cooktop) * A **refrigerator** * A coffee maker, cookware, dishes, and utensils *(Note: Conventional toaster ovens are generally not provided in the rooms, though some Extended Stay America properties may have standard slot toasters available to borrow from the front desk upon request, subject to availability.)*

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have dish cleaning supplies in the room?

A: **Generally, no.** Extended Stay America properties (including Premier Suites) typically do not place dish cleaning supplies (such as dish soap, sponges, or scrubbers) in the rooms by default. A few things to keep in mind regarding kitchen and dish supplies at this location: * **Dishes & Cookware:** As a Premier Suites property, cookware, dishware, and basic kitchen utensils are available at no charge upon request at the front desk (or can be requested if they are not already stocked in your suite's cabinets). * **Housekeeping Policy:** Housekeeping does **not** wash dishes during regular or scheduled cleaning services; guests are responsible for cleaning their own kitchenware. * **Cleaning Supplies:** You will usually need to ask the front desk to see if they have small complimentary dish soap packets or sponges available, or plan to purchase a small bottle of dish soap and a sponge from a nearby store (or the on-site convenience market, if available).

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have eating utensils?

A: **Yes.** Guest rooms at the Extended Stay America Premier Suites – San Jose – Airport provide dining and eating utensils (silverware, plates, bowls, cups), as well as cookware. Depending on room turnover, they may already be stocked inside your suite's kitchen cabinets upon arrival, or they are available **free of charge by request at the front desk**.

Q: Do guest rooms at Extended Stay America Premier Suites - San Jose - Airport have toasters?

A: **Toasters are generally available upon request at the front desk, but are not always pre-placed in every room.** * **Standard in-room setup:** The suites come standard with a full kitchen featuring a full-size refrigerator, stovetop, microwave, and sink. * **Small appliances and cookware:** Under Extended Stay America's brand policy for *Premier Suites*, additional kitchenware—such as toasters, coffee makers, pots, pans, and dishware—can be requested complimentary from the front desk upon check-in, subject to availability.

Q: Do the guest rooms at Extended Stay America Premier Suites - San Jose - Airport have wifi?

A: Yes, our guest rooms at Extended Stay America Premier Suites - San Jose - Airport offer free Wi-Fi.

Q: Do the rooms include microwaves at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, our suites at Extended Stay America Premier Suites - San Jose - Airport include microwaves.

Q: Does Extended Stay America Premier Suites - San Jose - Airport have oversized bathtubs?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does not feature oversized, soaking, or jetted bathtubs in its guest rooms. The guest suites are equipped with standard **shower/tub combinations** (or accessible roll-in/tub showers in designated accessible rooms). However, the hotel does offer an on-site **hot tub / whirlpool** as part of its shared outdoor pool amenities.

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer complimentary in-room coffee or tea?

A: **No, complimentary coffee and tea are not stocked directly in the guest rooms**, though each suite is equipped with an in-room coffee/tea maker along with a full kitchen. Instead, the hotel provides **complimentary coffee and tea in the lobby/common area**, which is available throughout the day and served every morning as part of their free grab-and-go breakfast. You can also request coffee starter packs from the front desk or use your own grounds/tea bags in your room's coffee maker.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide an in-room safe?

A: **No**, the rooms at Extended Stay America Premier Suites - San Jose - Airport do not include an in-room safe. Like most properties across the Extended Stay America brand, room amenities focus on kitchenettes, workspaces, and standard lodging essentials. If you have small valuables that require secure storage, you can contact the 24-hour front desk to inquire if they offer access to a safety deposit box.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America Premier Suites – San Jose – Airport does **not** provide laundry bags, baskets, or hampers in the guest rooms. The property operates as a self-service extended-stay hotel: * An iron and ironing board are supplied in the suites. * Self-service, coin/card-operated washers and dryers are available in the on-site guest laundry room. * Guests are expected to bring their own laundry bag, hamper, or basket to carry clothes to and from the laundry facility.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide slippers for guests?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not provide slippers for guests. Extended Stay America is a midscale, extended-stay hotel brand focusing on practical amenities such as fully equipped kitchens, free Wi-Fi, laundry facilities, and basic complimentary toiletries (soap/shampoo). Luxury room extras such as slippers and bathrobes are not offered, so you should plan to bring your own.

Q: Does Extended Stay America Premier Suites - San Jose - Airport provide weight scales?

A: **No, Extended Stay America Premier Suites – San Jose – Airport does not provide weight scales** (neither in-room bathroom body scales nor luggage scales) as a standard amenity. Standard in-room amenities at this property focus on essentials for extended stays, including fully equipped kitchens, irons and ironing boards, flat-screen TVs, and basic toiletries. If you need to weigh luggage prior to a flight, it is recommended to either: * Ask the front desk directly upon check-in/departure, as front desks occasionally keep a luggage scale on hand for guests or can direct you to one. * Utilize the luggage check-in scales at nearby San Jose Mineta International Airport (SJC).

Q: Is a duvet available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, standard traditional duvets (with a duvet insert inside a removable duvet cover) are generally not provided.** Instead, rooms at the **Extended Stay America Premier Suites – San Jose – Airport** feature the brand's upgraded **"signature bedding" package**, which consists of: * Sheets and pillowcases * A lightweight **quilt/coverlet or bedspread/comforter** rather than a traditional European-style duvet If you need extra warmth or additional blankets/linens during your stay, you can request them directly at the front desk. If you prefer sleeping specifically with a true down or down-alternative duvet, you would need to bring your own.

Q: Is a pillow-top mattress available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, a pillow-top mattress is generally not available or guaranteed** at Extended Stay America Premier Suites – San Jose – Airport. Official hotel listings and brand standards specify that the property provides standard hotel-grade innerspring beds equipped with the brand’s **“signature / premium bedding”** (linens and extra pillows) rather than dedicated pillow-top mattresses. If having a true pillow-top mattress is essential for your stay, you may want to consider nearby properties that explicitly feature them in their standard room amenities, or contact the front desk at (408) 453-5340 prior to booking to check if any specific suites or mattress toppers can accommodate your request.

Q: Is an in-room printer available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, an in-room printer is not available at Extended Stay America Premier Suites - San Jose - Airport. The rooms include work desks, phones, and free Wi-Fi, but do not come equipped with personal printers. If you need documents printed during your stay, you will typically need to speak with the front desk or use nearby printing services.

Q: Is dishware available in rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, dishware is available for your room, but you may need to request it from the front desk upon check-in.** * **What is included:** Extended Stay America **Premier Suites** properties provide complimentary kitchen kits upon request. These kits typically include plates, bowls, cups/mugs, silverware, cookware (pots and pans), and basic cooking utensils to go with the in-room stovetop and microwave. * **How it works:** To ensure hygiene and manage inventory, the cabinets are often left empty prior to arrival. If you do not see dishes in your room when you enter, stop by or call the front desk, and they will supply the kitchenware kit free of charge.

Q: Is in-room fax available at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, in-room fax machines are not available** at Extended Stay America Premier Suites - San Jose - Airport. Guest rooms are equipped with standard amenities like a phone, workspace desk, and Wi-Fi, but do not include dedicated fax hardware. However, **fax and copying services** are typically available through the front desk or business center on-site.

Q: Is there a fireplace in the rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no fireplaces in the guest rooms at Extended Stay America Premier Suites – San Jose – Airport. As an extended-stay hotel, the studio suites focus on practical living amenities, such as fully equipped kitchens (stovetop, microwave, full-size refrigerator), workspaces, flat-screen TVs, and basic living conveniences.

Q: Is there a minibar in the room at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the rooms at Extended Stay America Premier Suites - San Jose - Airport do not have a traditional hotel minibar (the stocked, pay-per-item beverage and snack fridge). Instead, being an extended-stay property, every suite includes a **full kitchen** featuring a **full-size refrigerator/freezer**, stovetop, microwave, and coffee maker, allowing you to store and prepare your own food and drinks.

Q: Is there a separate closet in the rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, the studio suites at Extended Stay America Premier Suites – San Jose – Airport provide dedicated clothes-hanging and storage space. Depending on the specific room layout, this is typically set up as a **built-in closet or a freestanding wardrobe/armoire cabinet** rather than a large walk-in room.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no whirlpools or hot tubs located inside the individual guest rooms at the Extended Stay America Premier Suites - San Jose - Airport. The in-room bathrooms feature standard shower/tub combinations. However, the property does have a **shared hot tub** available for guests as part of its communal outdoor pool and fitness facilities.

Q: Is there high-speed internet in the rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, there is internet access in the rooms, but the tiers work as follows: * **Complimentary Wi-Fi:** Standard Wi-Fi is provided free of charge in all rooms and public areas, suitable for basic browsing, checking emails, and messaging. * **Enhanced High-Speed Internet:** For faster, higher-bandwidth speeds (up to 4x faster) needed for video calls, heavy remote work, or streaming, the hotel offers an **upgraded high-speed tier for an additional fee**. You can upgrade directly through the Wi-Fi login portal on your device once connected to the network.

Q: What bathroom amenities are included at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, guest room bathrooms include standard extended-stay essentials: * **Private bathroom** featuring a combination **bathtub and shower** (or roll-in showers in select ADA accessible suites) * **Complimentary basic toiletries** (bar soaps, shampoo, and toilet paper) * **Fresh bath towels, hand towels, and washcloths** (replacements can be requested at the front desk anytime during your stay) * **Hair dryer** * **Vanity and mirror** * **Accessibility features** in designated ADA rooms (such as grab bars, accessible toilets, and lower/accessible controls) *Note: As an extended-stay property, full housekeeping and towel/toiletry refreshes operate on a scheduled basis (weekly for long stays), but extra toiletries and fresh towel exchanges are available at the front desk upon request.*

Rooms

Q: Are there accessible tubs or bathing options at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes.** Extended Stay America Premier Suites – San Jose – Airport offers ADA-compliant accessible rooms with accessible bathing options. The accessible bathing options and features include: * **Accessible Tub/Shower Combinations:** Accessible bathtubs equipped with grab bars and accessible faucets/controls. * **Roll-In Showers:** Barrier-free roll-in shower configurations (available in select accessible room types). * **Associated Bathroom Features:** Grab bars, accessible toilets, lowered fixtures, and appropriate clearances to accommodate wheelchairs. ### Tips for Booking: Because inventory for specific bathing setups (e.g., an accessible tub vs. a roll-in shower) varies by room, it is best to **specify your exact preference** when reserving. You can also confirm or request a specific setup directly with the hotel by calling **(408) 453-3000** or Extended Stay America guest accessibility support at **1-800-804-3724**.

Q: Are there ADA-accessible rooms available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, Extended Stay America Premier Suites - San Jose - Airport offers ADA-accessible rooms and property amenities.** ### Available Accessibility Features: * **Accessible Suites:** Rooms are modified for wheelchair mobility with widened doorways and accessible room/bathroom layouts. * **Bathroom Features:** Options include accessible toilets, grab bars, lowered controls, and roll-in or accessible tub showers. * **Special Accommodations:** Guests with mobility needs can request bed-frame removal (to lower bed height), ideally requested at least 48 hours prior to check-in. * **Public & Property Access:** Accessible parking spaces (van and standard), level routes/curb cuts from arrival points, an accessible front-desk check-in counter, and assistive listening devices/aids. *Tip: When booking, it is recommended to select the specific "Disability Access" room type or contact the hotel directly (or call Extended Stay America reservations at 1-800-804-3724) to ensure your specific shower or bedding configuration needs are reserved.*

Q: Are there family rooms with multiple sleeping areas at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer multi-bedroom family suites or rooms with separate, partitioned sleeping areas. All accommodations at this property are **open-layout studio suites**. If you are traveling with family and need multiple beds within a single room, they offer: * **Studio Suite with 2 Queen Beds** (or 2 Full Beds) * **Deluxe Studio with 1 Queen Bed and a Sofa Sleeper** In both options, however, the beds and living/kitchen spaces are located within the same open room. If separate, private sleeping areas are required, you would need to book multiple adjoining/connected rooms (subject to availability) or consider properties offering true one- or two-bedroom suites (such as a Residence Inn or Homewood Suites).

Q: Are there full-length mirrors in the rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are typically no full-length mirrors inside the guest rooms** at Extended Stay America Premier Suites - San Jose - Airport. While some updated Premier Suites properties have begun adding full-length mirrors during certain brand-wide renovations, the rooms at this specific location feature: * A standard **vanity/bathroom mirror** above the sink. * A **wall mirror mounted above the desk/dresser** area. If having access to a full-length mirror is essential during your stay, you can find full-wall/full-length mirrors on the property inside the **on-site fitness center**. Alternatively, you may want to contact the front desk directly prior to arrival to confirm if any specific newly refreshed suites have had one installed.

Q: Are there grab bars installed in the bathrooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, but specifically in the designated ADA accessible rooms.** At **Extended Stay America Premier Suites - San Jose - Airport**: * **Accessible Rooms:** Bathrooms in the ADA-accessible studio suites are equipped with grab bars (around the toilet and inside the roll-in shower or accessible tub), as well as accessible controls and handheld showerheads. * **Standard Rooms:** Standard guest rooms typically have standard shower/tub combinations and do not come equipped with grab bars. If you require grab bars during your stay, make sure to explicitly reserve an **Accessible** room type when booking, or contact the property directly at +1 (408) 453-3000 to confirm that an accessible unit is assigned to your reservation.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes.** All suites at the **Extended Stay America Premier Suites – San Jose – Airport** include a kitchen/kitchenette area. The in-room kitchens are equipped with: * Full-size refrigerator * Stovetop * Microwave * Sink and preparation counter * Basic cookware, dishes, and dining utensils

Q: Are there loft-style rooms with multiple levels at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no loft-style or multi-level rooms at **Extended Stay America Premier Suites – San Jose – Airport**. All accommodations at this property are standard, single-level studio and deluxe studio suites (typically featuring 1 Queen bed, 1 King bed, or 2 beds, alongside a workspace and a fully equipped kitchenette).

Q: Are there lowered sinks or accessible vanities at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes**, lowered sinks and wheelchair-accessible vanities are available at the **Extended Stay America Premier Suites - San Jose - Airport**, specifically within their designated **ADA/mobility-accessible suites**. Key details to keep in mind: * **Location within the room:** These lowered/accessible sink fixtures are built into the bathrooms of the property’s mobility-accessible rooms (which feature ADA clearances, knee clearance under the vanity, accessible faucets/controls, and grab bars). * **Standard rooms:** Standard (non-accessible) suites have typical counter-height vanities and kitchen sinks. * **Booking tip:** When reserving, be sure to select a room specifically categorized as **“Mobility Accessible”** (available with either an accessible tub or roll-in shower). Because accessible room inventory is limited, it is also recommended to call the property directly at **(408) 453-4000** (or Extended Stay America accessibility services at 1-800-804-3724) to ensure a suite with an accessible vanity is assigned to your reservation.

Q: Are there rooms designed specifically for groups or families at Extended Stay America Premier Suites - San Jose - Airport?

A: **Extended Stay America Premier Suites – San Jose – Airport** does not feature multi-bedroom family apartments or dedicated family-themed suites, but it does offer **studio layouts well-suited for families and small groups**: * **Studio Suite with 2 Queen Beds** or **2 Full Beds:** Accommodates up to 4 guests comfortably in one room. * **Deluxe Studio with 1 Queen Bed + Sofa Bed:** Provides separate sleeping areas within the studio layout. ### Family- and Group-Friendly Amenities Included: * **Fully Equipped Kitchens:** Every suite includes a full-size refrigerator, stovetop, microwave, sink, coffee maker, and basic cookware/utensils, making it easy to prepare meals for kids or a group. * **Complimentary Breakfast:** Free grab-and-go/healthy breakfast each morning. * **Recreation & Convenience:** An on-site swimming pool, guest laundry facilities, and free Wi-Fi. * **Pet-Friendly:** Allows up to two pets per suite if traveling with family pets. *(Note: If you have a larger group or require separate, private bedrooms, you would typically need to book multiple adjacent rooms, as the property consists primarily of open-plan studio suites.)*

Q: Are there rooms with adjustable beds at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not offer rooms with motorized or mechanical adjustable beds. The property’s standard and accessible rooms feature fixed queen or full-size platform beds. However, for accessibility needs, the hotel provides a **bed frame removal service** to lower the bed's height closer to the floor for guests with mobility disabilities. The hotel requests at least 48 hours' advance notice before check-in to arrange this accommodation. If an adjustable medical or motorized bed is required for your stay, you would need to arrange a rental through a local third-party medical equipment supplier; contacting the front desk directly beforehand is recommended to confirm delivery and room placement logistics.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no rooms with bunk beds** at Extended Stay America Premier Suites – San Jose – Airport. However, for extra sleeping capacity beyond a single bed, the hotel offers the following configurations: * **Deluxe Suite with 1 Queen Bed and a Sofa Sleeper:** This layout includes a pull-out sofa bed as an additional sleeping space. * **Studio Suites with 2 Queen Beds** or **2 Full Beds:** These sleep up to 4 guests without needing a rollaway or sleeper sofa. *(Note: Extended Stay America properties generally do not provide rollaway beds/cots due to room size and fire safety regulations, though cribs/pack-and-plays are typically available upon request.)*

Q: Are there rooms with corner windows or wraparound views at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, there are no rooms with corner windows or wraparound views at this property. The hotel (located at 55 E. Brokaw Rd in San Jose) is a standard low-rise, extended-stay building. All guest accommodations—such as the Studio Suites and Deluxe Suites—feature conventional single-wall standard punch-out windows facing either the exterior parking lots, courtyard/pool area, or neighboring commercial streets. Even the units located at the ends of hallways do not have dual-aspect corner windows or panoramic wraparound glazing.

Q: Are there rooms with skylights or extra natural light at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, there are no rooms with skylights or special extra natural-light features** at the Extended Stay America Premier Suites - San Jose - Airport. This property is a standard three-story extended-stay hotel consisting of open-concept studio suites. Every guest room is equipped with a standard exterior-facing window (fitted with blackout curtains/blinds), but the hotel does not offer skylights, floor-to-ceiling windows, or architectural layouts designed for enhanced natural lighting. **Tips for maximizing natural light if you stay here:** * Request a room on the **top floor (3rd floor)**, which often avoids obstructions or shadows from adjacent trees and structures. * Request a room facing **south or west** for the most direct daylight during the afternoon.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes.** Extended Stay America Premier Suites - San Jose - Airport offers designated ADA-accessible guest rooms designed for wheelchair access and mobility needs. These accessible rooms feature: * **Wider doorways and accessible clearances** compliant with ADA standards (providing a minimum 32-inch clear opening width) to accommodate wheelchairs and mobility devices. * **Wheelchair-accessible bathrooms** with wider entry doors, grab bars, lowered/accessible controls, and accessible roll-in or transfer shower/tub setups. * **Lowered fixtures and maneuvering clearances** throughout the living and kitchenette spaces. When booking, look specifically for rooms labeled **"Accessible"** or **"Disability Access"** (such as the *Deluxe Accessible Queen Bed Studio*). If you have specific width requirements for a motorized wheelchair or specialized mobility equipment, it is recommended to contact the property directly (or Extended Stay America's accessibility line at 1-800-804-3724) prior to arrival to confirm the exact door dimensions for your assigned room.

Q: Are there separate dressing areas in the room at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the rooms at Extended Stay America Premier Suites – San Jose – Airport do not have separate dressing areas. The accommodations are open-concept studio suites. The layout combines the sleeping area, workspace, and kitchenette into a single open room, alongside an enclosed private bathroom (featuring a shower/tub combination, toilet, and vanity sink) and a standard wardrobe/closet. There is no dedicated or partitioned dressing room.

Q: Are there separate vanity or makeup areas at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the rooms at Extended Stay America Premier Suites - San Jose - Airport do not have dedicated or separate makeup/vanity areas. The accommodations feature standard enclosed private bathrooms equipped with a shower/tub combination, a toilet, and a standard single sink/vanity counter with a mirror. Outside the bathroom, the suites provide a full kitchenette and a work desk, but no separate lighted dressing or vanity station.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America Premier Suites - San Jose - Airport?

A: The **Extended Stay America Premier Suites – San Jose – Airport** features **studio-style open room layouts** across all its guest accommodations. Key layout details: * **Open Concept:** Rather than multi-room suites with walls separating the bedroom and living spaces, the rooms are integrated studio units. * **Layout Features:** Each studio suite combines the sleeping area, a workspace/desk, and a fully equipped kitchen (full-size refrigerator, stovetop, microwave, and sink) into a single, cohesive living space, with only the bathroom enclosed separately. * **Bed Configurations:** The studio layouts are available in configurations such as 1 Queen, 1 King, or 2 Double/Full/Queen beds.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No.** The **Extended Stay America Premier Suites – San Jose – Airport** does not offer traditional one- or two-bedroom suites with separate, closed-off living rooms and bedrooms. All accommodations at this property are **studio-style suites**. While some configurations (such as the deluxe queen suite) include a seating area with a sofa sleeper alongside a full kitchen and work desk, the living, sleeping, and kitchen areas are all located within a single open-concept room. If you require completely separated bedrooms and living spaces, you would need to look at dedicated full-suite brands nearby (such as Residence Inn, Homewood Suites, or Embassy Suites).

Q: Do the accessible rooms have roll-in showers at Extended Stay America Premier Suites - San Jose - Airport?

A: **Not all of them, but roll-in showers are available.** According to Extended Stay America Premier Suites – San Jose – Airport, their accessible guest room bathrooms come equipped with either **roll-in showers or accessible tub showers** (both featuring grab bars and accessible controls). Because accessible rooms are split between those with roll-in showers and those with accessible bathtubs, it is recommended to specify this requirement at the time of booking and contact the property directly (or call customer service at 1-800-804-3724) to ensure an accessible room with a roll-in shower is reserved.

Q: Do the rooms have balconies or private terraces at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the rooms at Extended Stay America Premier Suites - San Jose - Airport do not have balconies or private terraces. The property features standard enclosed studio suites designed for longer stays. Outdoor spaces are limited to shared hotel amenities, such as the seasonal outdoor pool, hot tub, and a common barbecue/picnic area.

Q: Do the rooms have Juliet balconies at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, the rooms at Extended Stay America Premier Suites - San Jose - Airport do not have Juliet balconies. The property is a standard multi-story extended-stay hotel with standard sealed/operable windows and interior corridors; none of the studio suite room categories feature Juliet railings, walk-out balconies, or private patios. Outdoor spaces are limited to shared ground-level common areas, including the seasonal outdoor pool and picnic/patio area.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America Premier Suites - San Jose - Airport?

A: **No.** The guest rooms at Extended Stay America Premier Suites – San Jose – Airport do not have interior partition walls, privacy dividers, or sliding doors separating the living/sleeping areas. All units at this property are **open-concept studio suites**. The bed, sitting area (or sofa bed), workspace, and kitchenette all share a single, undivided open room. Only the bathroom is fully enclosed behind a separate door.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: The hotel does not publicly publish exact linear dimensions (width, depth, and height) for the closets across its studio room types. However, standard rooms and Premier Suites at this property feature the following hanging and storage setup: * **Configuration:** Rooms feature either an **open-alcove closet** (a built-in recess near the entryway or bathroom) or a **freestanding wardrobe/armoire unit**. * **Hanging Space:** * A single metal garment rod typically spanning approximately **2.5 to 3 feet (30–36 inches)** in width. * Vertical hanging clearance is standard full-length (around **4 to 5 feet** from the rod down to the bottom shelf or floor), accommodating long coats, suits, or dresses. * Rooms are pre-stocked with a small supply of standard hotel clothes hangers (usually 4–6), though additional hangers can be requested from the front desk. * **Additional Storage:** * The closet area typically houses the in-room ironing board and iron. * Most layouts include an upper overhead shelf above the rod for luggage or extra bedding, along with drawer space in an adjacent dresser or built-in vanity unit. *(Note: Layouts can vary slightly depending on whether you are booked in a standard Studio, a Deluxe Suite, or an ADA Accessible Suite. If you need exact clearance measurements for specialty equipment or wardrobe trunks, it is best to contact the front desk at `+1 (408) 453-3000` directly.)*

Amenities (Hotel)

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer dry cleaning or laundry service?

A: **Extended Stay America Premier Suites – San Jose – Airport** does **not** offer a full-service dry cleaning or valet laundry service. Instead, the hotel provides: * **Self-service guest laundry facilities:** An on-site laundry room with coin- or card-operated washers and dryers accessible 24/7. * **In-room ironing amenities:** An iron and full-size ironing board in the suite. If you need professional dry cleaning or wash-and-fold services, you would need to use a local third-party dry cleaner in the San Jose area.

Q: Does Extended Stay America Premier Suites - San Jose - Airport support mobile key or digital check-in?

A: **No**, the Extended Stay America Premier Suites - San Jose - Airport does **not** support mobile key or digital check-in. Extended Stay America’s mobile app and booking systems currently do not offer a bypass-the-desk digital check-in or smartphone key feature. When staying at this property: * You will need to check in in person at the front desk upon arrival. * You must present a valid government-issued photo ID and credit/debit card. * You will be issued traditional physical keycards to access your suite and hotel facilities.

Q: Is there a meditation or relaxation room at Extended Stay America Premier Suites - San Jose - Airport?

A: **No**, Extended Stay America Premier Suites - San Jose - Airport does not have a dedicated meditation or relaxation room. As a budget-to-midscale extended-stay property, its shared recreational and wellness amenities are limited to standard essentials, including: * An on-site fitness room/gym * An outdoor swimming pool and hot tub * In-room living spaces with full kitchenettes

Q: Is Wi-Fi free at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, free Wi-Fi is available at Extended Stay America Premier Suites - San Jose - Airport.

Policy

Q: Are cats allowed at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, pets are allowed at Extended Stay America Premier Suites - San Jose - Airport.

Q: Are dogs allowed at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, pets are allowed at Extended Stay America Premier Suites - San Jose - Airport.

Q: Are pets allowed in all rooms at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America properties designate specific **pet-friendly rooms** to accommodate guests traveling with animals (with other rooms kept pet-free for guests with allergies). Key details of their pet policy include: * **Advance notice:** You must notify or contact the property in advance so they can assign you to a pet-designated room. * **Limits:** A maximum of 2 pets (cats or dogs) per suite. * **Size restrictions:** Pets must generally be no longer than 36 inches and no taller than 36 inches (or up to 50 lbs); larger pets require hotel manager approval. * **Fees:** A non-refundable pet cleaning fee of **$25 per pet, per day** applies (capped at $150 per stay/month; rates may reduce to $15/day for longer extended stays). * **Service animals:** ADA-defined service animals are exempt from pet fees and room restrictions.

Q: Are pets allowed in public areas at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, pets are generally not permitted to roam or linger in public indoor areas** at Extended Stay America Premier Suites - San Jose - Airport, with specific allowances for transit and designated zones: * **Transit Only:** Pets are permitted in common areas (such as hallways, elevators, and the lobby) **solely for entering, exiting, or passing through**, and they must be kept on a leash or in an enclosed carrier at all times. * **Restricted Areas:** Pets (excluding ADA-recognized service animals) are strictly prohibited in common amenity spaces, including the breakfast/dining area, fitness center, and swimming pool area due to health and safety regulations. * **Outdoor Spaces:** Pets are allowed outside in designated relief and walking areas on the property grounds, provided they remain leashed and owners clean up after them. *(Note: Up to two pets are permitted per suite, subject to the property's size limits and standard daily pet fees).*

Q: Are taxes included in the room rate at Extended Stay America Premier Suites - San Jose - Airport?

A: **No, taxes are generally not included** in the base nightly or weekly room rate quoted by Extended Stay America Premier Suites - San Jose - Airport. As standard practice across Extended Stay America properties and US hotels: * The initial advertised rate represents the base room charge. * Local and state occupancy/lodging taxes (along with any applicable city tourism or assessment fees) are calculated and added separately at checkout or during the final step of the reservation process. *(Note: If you are booking a long-term stay, local tax regulations often exempt guests from hotel occupancy tax after an uninterrupted 30-night stay, depending on local municipal rules.)*

Q: Are there any size restrictions for pets at Extended Stay America Premier Suites - San Jose - Airport?

A: Yes, the hotel enforces size limits based on dimensions rather than just weight: * **Dimension limits:** Pets cannot exceed **36 inches in length** or **36 inches in height**. * **Capacity:** A maximum of **two pets** are permitted per suite. If your pet exceeds these dimensions or if you plan to bring more than two pets, **prior approval from the property manager** is required. Pet fees (typically a daily cleaning fee) will also apply, while service animals are exempt.

Q: Can I leave my pet unattended in the room at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, but only if your pet is kept secured inside a crate or carrier.** According to Extended Stay America’s brand and property policies: * **Must Be Crated:** Pets cannot roam freely or simply be shut in a bathroom while you are away; they must be confined to an appropriate pet crate/carrier the entire time they are left unattended. This is required to prevent accidental escapes or incidents if staff need to enter the suite for maintenance or housekeeping. * **Noise and Disturbances:** Your pet must remain quiet. Excessive barking or disruptions to other guests can lead to warnings, disturbance fees, or being asked to vacate the property. * **General Pet Rules & Fees:** The San Jose Airport location permits up to **2 pets per suite** (cats and dogs). Standard fees are typically **$25 per pet, per day** (up to a capped maximum per stay), and size restrictions apply (generally no taller or longer than 36 inches / up to 50 lbs without prior management approval). *Tip: It is always recommended to notify the front desk if you will be stepping out, leave your contact number, and use the hotel's pet door hanger/magnet to alert staff.*

Q: Do I have to pay the full amount upfront at Extended Stay America Premier Suites - San Jose - Airport?

A: Whether you have to pay the full amount upfront depends on **when** you book and **how long** your stay is: ### 1. At the Time of Booking (Online/Phone) * **Standard / Flexible Rate:** You do **not** pay upfront. A credit card is required only to guarantee and hold your reservation. * **Advance Purchase Rate / Prepaid Deals:** If you choose a non-refundable, discounted prepaid rate (or book through certain third-party sites like Expedia/Hotwire), you **must pay the entire stay in full immediately** upon booking. --- ### 2. At Check-in Like most Extended Stay America properties, rooms must be paid in advance of the dates you occupy them: * **Short Stays (1 to 6 nights):** Yes, you must pay for the **full stay upfront** upon arrival. * **Long-Term Stays (7+ nights / Weekly & Monthly rates):** You do **not** have to pay for the entire month/stay upfront. You are only charged for the **first week upfront at check-in**, and each subsequent week is paid in advance on a rolling weekly basis. --- ### Additional Upfront Cost: Incidental Deposit At check-in, the hotel also places a hold or requires a deposit for incidentals (typically between **$100 to $250**, depending on whether you use a credit card or cash). This deposit is refunded or released at checkout assuming no room damages or extra charges occur.

Q: Does Extended Stay America Premier Suites - San Jose - Airport allow same-day check-in?

A: **Yes**, the Extended Stay America Premier Suites - San Jose - Airport allows same-day bookings and check-in, provided there is room availability. ### Key Check-In Details: * **Standard Check-In Time:** Begins at **3:00 PM** local time. * **Front Desk:** The hotel operates a 24-hour front desk. * **Late Arrival:** If you plan to check in after 6:00 PM, it is recommended to contact the property directly so your reservation is held. * **Early Check-In:** If you arrive before 3:00 PM on the same day, early check-in is subject to room availability and may incur an extra fee depending on how early you arrive. * **Requirements at Check-In:** The primary guest must be at least 18 years old and present a valid government-issued photo ID along with a physical credit or debit card for payment and incidental holds (cash is generally not accepted).

Q: Does Extended Stay America Premier Suites - San Jose - Airport charge an additional fee for pets?

A: **Yes**, Extended Stay America Premier Suites - San Jose - Airport does charge an additional fee for pets. Their standard pet fee structure and policy includes: * **Fee:** * Up to **$25 (+ tax) per pet, per day** for the first 6 nights. * Up to **$15 (+ tax) per pet, per day** for each day thereafter. * **Service Animals:** Exempt from pet fees. * **Pet Limit:** A maximum of 2 pets per suite. * **Size Restrictions:** Pets generally cannot be taller or longer than 36 inches (larger animals or more than two pets require prior approval from property management).

Q: Does Extended Stay America Premier Suites - San Jose - Airport have any restrictions on the number of pets allowed per room?

A: Yes. Under the property's pet policy, there is a **maximum restriction of two pets per suite**. Key details regarding their pet restrictions include: * **Quantity:** A standard limit of up to 2 pets (cats or dogs) per room. * **Exceptions:** Bringing more than two pets requires prior approval from the property manager. * **Size Limits:** Pets must generally be no taller than 36 inches and no longer than 36 inches (larger animals also require manager approval). * **Fees:** Non-refundable pet cleaning fees apply per pet (service animals are exempt).

Q: Does Extended Stay America Premier Suites - San Jose - Airport offer pet amenities like beds or bowls?

A: Extended Stay America Premier Suites - San Jose - Airport does not offer pet amenities such as beds or bowls.

Q: Does Extended Stay America Premier Suites - San Jose - Airport require a deposit when booking?

A: Whether you are charged a deposit when **booking** depends on the rate you select, but the hotel does require a **security/incidental deposit upon check-in**: 1. **At Booking:** * **Standard / Flexible Rates:** Do not usually require an upfront deposit or immediate payment. A valid credit card is required to hold and guarantee the reservation. * **Advance Purchase / Prepaid Rates:** These special non-refundable rates do require full payment (or a full deposit) at the time of booking. 2. **At Check-In (Security Deposit):** * The hotel places a hold or collects a security deposit to cover potential damages or incidentals. * Extended Stay America policy states guests may be required to provide a deposit of up to **$100 to $250**. * The hold or deposit is fully refunded/released upon check-out provided there is no room damage or unpaid incidental charges.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America Premier Suites - San Jose - Airport?

A: The cancellation deadline depends entirely on the rate type you booked: * **Standard / Flexible Rates:** You generally must cancel by **6:00 PM local hotel time on your arrival date** to avoid a penalty. If you cancel after this time or fail to show, you will typically be charged a "No-Show Fee" equal to the first night’s room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be cancelled **within 24 hours of booking**. Cancelling more than 24 hours after booking forfeits the entire prepaid amount. * **Extended Plus Program (EPP) / Long-Term Rates:** These also generally allow cancellation only **within 24 hours of booking**; cancelling after that window forfeits a deposit equal to 3 nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The cancellation policy specified on the third-party platform governs the reservation (often 24 to 48 hours prior to check-in). *(Tip: Always double-check the exact cancellation terms listed on your confirmation email or reservation receipt, as policies can vary based on specific promotions or booking channels.)*

Q: How late can I cancel without being charged at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, the cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rates:** The standard deadline to cancel without penalty is **6:00 PM local hotel time (Pacific Time)** on the scheduled day of arrival. * *Penalty for late cancellation or no-show:* A fee equal to the **first night's room rate plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates can only be canceled within **24 hours of making the booking**. * *Penalty:* Canceling after that 24-hour window forfeits the **full prepayment**. * **Extended Plus Program (EPP) Rates:** Can only be canceled within **24 hours of booking**. * *Penalty:* Canceling after 24 hours forfeits a deposit equivalent to **3 nights' room rate plus tax**. *(Note: If you booked through a third-party website like Expedia or Booking.com, their specific cancellation deadline and policy will apply instead. Always check your confirmation email to verify your specific rate rules).*

Q: How much is the refundable pet deposit at Extended Stay America Premier Suites - San Jose - Airport?

A: Extended Stay America Premier Suites - San Jose - Airport **does not charge a refundable pet deposit**. Instead, they charge a **non-refundable pet cleaning fee**: * **$25 (+ tax) per pet, per day** for the first 6 nights. * **$15 (+ tax) per pet, per day** for each day thereafter (often capped at around $150 per stay). * Maximum of **2 pets per suite** (height/length and weight limits apply; service animals are exempt). *(Note: While there is no specific pet deposit, the hotel may still require standard general incidental holds or a refundable security deposit for cash payments at check-in.)*

Q: How much is the security deposit at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, the security/incidentals deposit depends on payment method and stay specifics: * **Credit/Debit Card Hold:** Generally **up to $250** placed as an authorization hold at check-in. For standard short stays, properties commonly place a **$100 to $250** hold to cover potential incidentals or damages. * **Cash (if accepted):** Requires a refundable deposit of at least **$100**. *(Note: Most third-party booking portals indicate a major credit card is required at check-in).* ### Important Details: * **Refund Timeline:** Unused card authorizations are typically released upon check-out, though it can take **5 to 14 business days** to reflect back in your account depending on your bank. * **Local Guests / Extended Stays:** Extended Stay America properties sometimes adjust deposit holds for local area residents or long-term guests. If you need the exact dollar amount held for your specific dates, you can verify directly with the front desk by calling **(408) 453-5340**.

Q: Is a security deposit required at check-in at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, a security/incidental deposit is required upon check-in**. * **Amount:** Under brand and location policies, the property requires an incidental authorization/deposit typically ranging from **$100 to $250** per stay. * **Payment Method:** Guests must present a valid government-issued photo ID and a matching credit/debit card. * **Refund Timeline:** The authorization hold or remaining balance is released after check-out, provided there is no room damage or incidental fees. Credit and debit card holds usually take **5 to 14 business days** to clear back to your account, depending on your bank. *(Note: Exact hold amounts can vary slightly depending on the length of stay or payment method, so you may want to call the front desk directly ahead of your arrival to confirm the exact hold amount for your specific booking.)*

Q: Is early check-in allowed at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **additional fee**. Details regarding their policy include: * **Standard Check-in Time:** Check-in begins at **3:00 PM**. * **Fees:** Under Extended Stay America policies, checking in before 3:00 PM is subject to extra charges (usually an hourly rate or a portion of the daily rate depending on how early you arrive). * **Availability:** Early check-in cannot be guaranteed ahead of time, as it depends on whether rooms have been vacated and cleaned by housekeeping. **Tip:** If you plan on arriving early, contact the front desk directly on the morning of your arrival (or add a special request to your reservation) so they can note your arrival time and prioritize preparing a room if possible. If a room is not yet ready, the front desk can typically store your luggage until official check-in.

Q: Is Extended Stay America Premier Suites - San Jose - Airport pet-friendly?

A: Yes, Extended Stay America Premier Suites - San Jose - Airport is pet-friendly.

Q: Is late check-out available at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, late check-out is generally available**, but it is **subject to availability** and is not guaranteed. Key details regarding check-out at this location: * **Standard Check-Out Time:** 11:00 AM. * **Fees:** Extended Stay America properties typically charge an **additional fee** for late check-out depending on how late you plan to stay. * **How to Request:** You must contact the front desk directly (preferably the morning of departure or the day before) to inquire whether room occupancy allows for a late departure and to confirm any applicable fees.

Q: Is the deposit refundable if I cancel at Extended Stay America Premier Suites - San Jose - Airport?

A: Whether your deposit or prepayment is refundable depends on the **rate type** you booked and **when** you cancel: ### 1. Standard / Flexible Reservations * **Cancellation Window:** Most flexible direct bookings can be cancelled free of charge up until **6:00 p.m. local hotel time on your arrival date** (or within the cancellation window stated on your confirmation). * **Refundability:** If you cancel before this cutoff, you will receive a full refund or will not be charged. Canceling after this deadline or failing to check in results in a penalty fee usually equal to the first night’s stay plus tax. ### 2. Advance Purchase (AP) / Non-Refundable Rates * **Cancellation Window:** Typically non-refundable unless cancelled within **24 hours of making the reservation**. * **Refundability:** If you cancel more than 24 hours after booking, the advance deposit/prepayment is **forfeited and non-refundable**. ### 3. Extended Plus Program (EPP) / Long-Term Rates * **Cancellation Window:** Cancellations must be made within **24 hours of booking** to receive the deposit back. * **Refundability:** Canceling more than 24 hours after booking forfeits a deposit equivalent to **three nights’ room rate plus tax**. ### 4. Incidental / Security Deposit * The security/incidental deposit (up to $250) is authorized or collected **at check-in**, so if you cancel before checking in, this fee is never charged. --- * **Third-Party Bookings:** If you booked through an OTA (like Expedia, Booking.com, or Hotels.com), their specific deposit and cancellation policies govern the reservation. * **Recommendation:** Check your booking confirmation email for the exact deadline, or call the hotel directly (or Extended Stay America reservations) with your confirmation number to verify the status of your specific rate.

Q: Is the pet fee charged per night or per stay at Extended Stay America Premier Suites - San Jose - Airport?

A: The pet fee is charged **per night (per day)**, not a flat per-stay fee. The hotel's policy structures the fee as follows: * **First 6 nights:** Up to **$25 (+ tax)** per day, per pet. * **Day 7 and onward:** Reduced to **$15 (+ tax)** per day, per pet. * **Maximum:** Up to two pets per suite (subject to size/height restrictions; service animals exempt).

Q: Is there a designated pet area or pet park at Extended Stay America Premier Suites - San Jose - Airport?

A: A designated pet area or pet park is not available at Extended Stay America Premier Suites - San Jose - Airport.

Q: Is there a fee for early check-in at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, there is generally a fee for early check-in.** Standard check-in begins at **3:00 PM**. Early check-in is always subject to room availability, and Extended Stay America properties follow this fee structure: * **Between 7:00 AM and 12:00 PM:** **$10.00 per hour** (plus applicable tax). * **Prior to 7:00 AM:** Full previous day’s room rate and tax (at Best Available Rate, with a **minimum charge of $50.00**). * **Between 12:00 PM and 3:00 PM:** Often accommodated at the front desk's discretion depending on room turnover; you may be charged the hourly rate or granted complimentary entry if a room is already clean and vacant. If you arrive before your room is ready, the hotel offers free luggage storage at the front desk. To request early check-in, contact the property directly at **(408) 437-6700** on your day of arrival.

Q: Is there a fee for late check-out at Extended Stay America Premier Suites - San Jose - Airport?

A: **Yes, Extended Stay America properties (including the Premier Suites – San Jose – Airport) charge a fee for late check-out**. Standard check-out is at **11:00 AM**. According to brand policy, charges are generally structured as follows (subject to room availability): * **Between 11:00 AM and 4:00 PM:** Charged at **$10.00 per hour** plus tax, up to a maximum of **$50.00** plus tax. * **After 4:00 PM:** Charged a **full day’s room rate** (plus tax and applicable fees) at the Best Available Rate. *(Note: Extended Perks members may receive complimentary early check-in or late check-out on eligible stays of 7+ nights, subject to availability.)*

Q: Is there a fee to change my reservation dates at Extended Stay America Premier Suites - San Jose - Airport?

A: Whether there is a fee or financial penalty to change your dates at **Extended Stay America Premier Suites - San Jose - Airport** depends on how and under what rate you booked: ### 1. Standard / Flexible Rates * **Change Fee:** Extended Stay America generally **does not charge an administrative change fee** to modify reservation dates. * **Rate Difference:** While there is no change fee, your nightly rate will be updated to reflect current pricing and availability for your new dates. * **Length-of-Stay Adjustments:** Extended Stay America discounts are tiered (nightly, weekly, monthly). If shortening your stay reduces your total nights below a discount tier (e.g., dropping below 7 nights or 30 nights), your remaining nights will be recalculated at the higher nightly rate. * **Deadline:** Changes or cancellations must be made before the hotel's cancellation deadline (typically by 6:00 p.m. local hotel time on the date specified in your confirmation) to avoid a late cancellation/no-show fee equal to the first night's room and tax. --- ### 2. Advance Purchase (AP) / Non-Refundable Rates * **Non-Modifiable:** Advance Purchase rates are strictly **non-cancellable and non-modifiable** outside of a 24-hour window from the original booking time. * If you booked this rate, changing your dates usually forfeits the full prepaid amount, requiring you to book a new reservation. --- ### 3. Extended Plus Program (EPP) * Cancelling or modifying after the initial 24-hour booking window forfeits a nonrefundable deposit equal to three nights' room rate plus tax. --- ### 4. Third-Party Bookings (Expedia, Booking.com, Priceline, etc.) * If you booked through an Online Travel Agency (OTA), their specific modification policies and change fees apply. You must process date changes directly through the platform you used to book. --- ### How to Check and Modify 1. **Online:** Visit the [Extended Stay America website](https://www.extendedstayamerica.com) and go to **Manage Reservations** (or log in to your Extended Perks account) using your confirmation number and last name. 2. **By Phone:** Call the property directly at **(408) 441-7722** to speak with the front desk regarding your stay.

Q: Is there a pet weight restriction at Extended Stay America Premier Suites - San Jose - Airport?

A: Extended Stay America hotels—including the **Premier Suites - San Jose - Airport** location—do not list a strict **weight** restriction. Instead, they enforce a **size/dimension restriction**: * **Size Limit:** Pets can be **no longer than 36 inches** and **no taller than 36 inches**. * **Pet Limit:** A maximum of **2 pets** per suite. * **Exceptions:** Any animal larger than the 36-inch dimensions (or bringing more than two pets) requires advance approval from the property manager. *(Note: Third-party travel booking sites often cite a general guideline of around 50 lbs to roughly match those dimensions, but the hotel's official policy strictly measures by height and length rather than pounds).*

Q: What is the limit for pet weight at Extended Stay America Premier Suites - San Jose - Airport?

A: Official brand and property policies for **Extended Stay America Premier Suites – San Jose – Airport** evaluate pet restrictions by **physical dimensions** rather than a strict weight limit: * **Size Limits:** Pets must be no longer than **36 inches** and no taller than **36 inches**. * **Weight Guidelines:** Booking and pet-travel directories commonly cite a guideline limit of **50 lbs** per pet for this location. * **Pet Allowance:** A maximum of **2 pets per suite**. * **Exceptions:** Any animals exceeding the standard size requirements (or bringing more than two pets) require prior approval from the property manager.

Q: What is the pet policy at Extended Stay America Premier Suites - San Jose - Airport?

A: Pets are allowed at Extended Stay America Premier Suites – San Jose - Airport.

Q: What payment methods does Extended Stay America Premier Suites - San Jose - Airport accept?

A: **Extended Stay America Premier Suites – San Jose – Airport** accepts major credit and debit cards for reservations and payment: * **Accepted Cards:** * Visa * MasterCard * American Express * Discover * Diners Club * JCB ### Important Payment & Check-In Details: * **Identification & Card on File:** A valid credit or debit card matching the guest’s government-issued photo ID is required at check-in. * **Security Deposit:** An incidental/security authorization hold (typically up to $100–$250) is generally required on the card at check-in and released after inspection upon checkout. * **Cash Policy:** This location operates primarily as a card-only property for standard stays. Extended Stay America as a brand generally does not accept cash for short stays (under 7 nights); if you plan to pay in cash for an extended stay, you must contact the front desk directly in advance, as cash deposits and credit-card backup rules apply. * **Digital & Mobile Wallets:** Direct contact-free payment apps (such as Apple Pay, Google Pay, or PayPal) are generally not accepted for booking or at the front desk.

Q: When is the deposit refunded at Extended Stay America Premier Suites - San Jose - Airport?

A: At **Extended Stay America Premier Suites – San Jose – Airport**, the security/incidental deposit is released **after check-out**, provided the room inspection shows no damage or incidental charges: * **Credit or Debit Cards:** The authorization hold is released by the hotel upon departure. Depending on your issuing bank or financial institution, the funds typically reflect back in your account within **5 to 14 business days**. * **Cash Deposits:** If a cash deposit was accepted and is up to $100, it is typically returned at the front desk upon check-out after room inspection. Cash refunds exceeding $100 may be processed and mailed by corporate check within **14 days of departure**. *(Note: In most cases, a major credit card is required at check-in. If you need the hold released quickly, contact your bank or check with the front desk during check-out for receipt of the release authorization.)*

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A: 2026-10-30T06:36:25.399Z

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