Extended Stay America - Norfolk - Virginia Beach

Q: What are the room types at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach**, the accommodations are studio suites designed for both short- and extended-stay guests. The primary room types available include: * **Deluxe Studio – 1 Queen Bed** (Non-Smoking): Features a single queen bed, work desk, and seating area. * **Premium Studio – 2 Queen Beds** (Non-Smoking): Features two queen beds suitable for larger parties or families. * **Accessible Studios**: Select queen-bed units are available with ADA-accessible features (such as accessible bathroom layouts and roll-in showers or grab bars). ### In-Room Amenities Across All Suites: * **Fully equipped kitchens:** Full-sized refrigerator/freezer, stovetop, microwave, and cooking utensils/dishes. * **Living & Work Space:** Flat-screen TV with premium channels, dedicated desk, and dining/work chair. * **Connectivity & Comfort:** Free Wi-Fi, individually controlled air conditioning/heating, and iron/ironing board.

Q: Are there grocery stores or pharmacies near Extended Stay America - Norfolk - Virginia Beach?

A: Yes, there are several grocery stores and pharmacies located within a short drive (roughly 1 to 3 miles) of the **Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street, near the I-264 / Newtown Road corridor): --- ### **Grocery Stores Nearby** * **Food Lion** *(~2 miles / 5 minutes)* * *Wesleyan Commons:* 5461 Wesleyan Dr * *Aragona Village:* 4848 Virginia Beach Blvd * **Wegmans** *(~2.5 miles / 6–8 minutes)* * Located at 4721 Virginia Beach Blvd. A large full-service supermarket with extensive prepared foods, produce, and bakery options. * **Walmart Supercenter** *(~3 miles / 7–8 minutes)* * 4821 Virginia Beach Blvd. Good for a wide selection of groceries, household essentials, and extended-stay supplies. * **Target** *(~2.5 miles)* * Located along Virginia Beach Blvd near Town Center, offering full grocery and pantry items. * **The Fresh Market** *(~2.5 miles)* * Located at Pembroke Square on Virginia Beach Blvd, offering upscale/specialty groceries and prepared meals. --- ### **Pharmacies Nearby** * **Walgreens & CVS Pharmacy** * Standalone stores and drive-thrus are located along the nearby commercial corridors of **Virginia Beach Blvd** and **Independence Blvd** (approx. 2 to 3 miles away). * **In-Store Supermarket Pharmacies** * **Wegmans Pharmacy** (4721 Virginia Beach Blvd) * **CVS Pharmacy inside Target** (Pembroke / Town Center area) * **Walmart Pharmacy** (4821 Virginia Beach Blvd) * **Sentara Leigh Hospital Outpatient Pharmacy** *(~1.5 miles)* * If you need medical/hospital pharmacy services, Sentara Leigh Hospital is just south of the interstate on Kempsville Rd.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer a free airport shuttle?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not offer a free airport shuttle. The hotel is located approximately 3.5 to 5 miles from Norfolk International Airport (ORF), and guests typically arrange transportation via rideshare services (such as Uber or Lyft), local taxis, or rental cars.

Q: Does Extended Stay America - Norfolk - Virginia Beach overlook the city skyline?

A: **No, it does not.** The **Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street in Virginia Beach) is a low-rise, two-story suburban hotel situated off Interstate 264. Its surrounding area consists of suburban commercial lots, parking areas, and light landscaping rather than high-density urban towers. Rooms primarily face the hotel grounds, parking lot, or nearby low-profile commercial buildings, not a city skyline.

Q: How many tourist attractions or visitor sites are within walking distance of Extended Stay America - Norfolk - Virginia Beach?

A: There are effectively **zero (0)** major tourist attractions or visitor sites within standard walking distance (typically defined as within a 15–20 minute or 1-mile walk) of this hotel. ### Location & Context: * **The Location:** **Extended Stay America Suites – Norfolk – Virginia Beach** is located at **5757 Cleveland Street, Virginia Beach, VA 23462**. * **Immediate Surroundings:** The hotel sits in a suburban/commercial office and medical corridor near the junction of Interstate 264 and Newtown Road. Its immediate walking vicinity consists almost entirely of office parks, industrial/flex buildings, hotels, medical facilities (such as Sentara Leigh Hospital), and highway infrastructure, which offers very limited pedestrian appeal. ### Nearest Attractions (Driving Required): To visit area sights, you will need a car or rideshare service: * **Topgolf Virginia Beach:** ~1.5 miles (5-minute drive) * **Virginia Beach Town Center / Sandler Center for the Performing Arts:** ~2.5 to 3 miles (7–10 minute drive) * **Mount Trashmore Park:** ~5 miles (8–10 minute drive) * **Norfolk Botanical Garden:** ~5.5 miles (12-minute drive) * **Downtown Norfolk (Nauticus, Battleship Wisconsin, Chrysler Museum):** ~6 to 7 miles (10–15 minute drive) * **Virginia Beach Oceanfront & Boardwalk:** ~14 to 15 miles (18–25 minute drive)

Q: Is Extended Stay America - Norfolk - Virginia Beach located in a business district?

A: **Yes.** Extended Stay America Suites - Norfolk - Virginia Beach (located at 5757 Cleveland St, Virginia Beach, VA) is situated in a commercial and business district. It is positioned just off Interstate 264 in the Northwest corridor of Virginia Beach, near corporate offices, medical facilities (such as Sentara Leigh Hospital), and a short drive from the Town Center of Virginia Beach business and retail hub.

Q: Is Extended Stay America - Norfolk - Virginia Beach near parks or green spaces?

A: **Extended Stay America Suites - Norfolk - Virginia Beach** (located at 5757 Cleveland St, Virginia Beach, VA) sits in a primarily commercial and suburban corridor along I-264. While it does not border directly on a nature preserve, it is within a short drive of several prominent parks and green spaces: * **Williams Farm Park (~1.5–2 miles / 5–6 min drive):** The closest substantial green space, featuring open lawns, walking paths, a playground, and the Williams Farm Recreation Center. * **Mount Trashmore Park (~5 miles / 8–10 min drive):** One of Virginia Beach’s most famous city parks, featuring massive engineered hills, two lakes, paved multi-use walking/jogging trails, and picnic areas. * **Norfolk Botanical Garden (~7 miles / 12–15 min drive):** A 175-acre public garden and arboretum with miles of walking paths, floral exhibits, and wooded trails. * **Pleasure House Point Natural Area (~8 miles / 15 min drive):** A 118-acre preserve along the Lynnhaven River with nature trails, salt marsh habitats, and water views. * **First Landing State Park (~13 miles / 20–25 min drive):** The region’s largest state park, offering over 20 miles of hiking trails through coastal forests and cypress swamps, as well as bayfront beach access. **Summary:** For immediate walking outside the hotel doors, you will mostly find commercial streets, parking areas, and business parks. However, local city parks and large botanical/state reserves are reachable within a 5- to 20-minute drive.

Q: Is Extended Stay America - Norfolk - Virginia Beach on or adjacent to a busy street?

A: **Yes, it is adjacent to busy roadways.** Here are the details regarding its location: * **Immediate Street (Cleveland Street):** The hotel is located at **5757 Cleveland Street** in Virginia Beach. While Cleveland Street is a local commercial/collector corridor rather than a multi-lane expressway, it carries a regular flow of commercial traffic, hotel/business park access, and local commuters. * **Adjacent Major Arterials:** The property sits directly in a dense, high-traffic commercial and transportation corridor: * It is situated parallel to and just north of **Interstate 264 (Virginia Beach Expressway)**, one of the busiest freeways in the Hampton Roads region. * It is tucked right between **Newtown Road** and **Witchduck Road**, both of which are heavily traveled multilane thoroughfares connecting regional traffic to I-264. Because of its close proximity to the interstate and major access ramps, ambient highway and street traffic noise is common around the property.

Q: What is the reported crime rate in the neighborhood where Extended Stay America - Norfolk - Virginia Beach is located?

A: The **Extended Stay America Suites – Norfolk – Virginia Beach** is located at **5757 Cleveland Street, Virginia Beach, VA 23462** (in the Northwest corridor near Newtown Road and I-264, right on the boundary between Norfolk and Virginia Beach). ### Crime Rate Overview for the Immediate Neighborhood (ZIP 23462) * **Overall Crime Rate:** * The neighborhood has an overall crime rate of roughly **34 crimes per 1,000 residents annually**. * According to crime index databases (such as *CrimeGrade* and *DoorProfit*), the overall crime index sits around **101** (where 100 represents the national average), meaning total crime is roughly on par with national averages. * However, within the context of Virginia Beach—which is generally recognized as having relatively low crime rates compared to other large U.S. cities—the ZIP 23462 area ranks in the higher tier for crime locally. * **Violent Crime:** * **Low to Moderate:** The violent crime rate is approximately **2.0 to 2.1 per 1,000 residents** per year. * This is significantly lower than national averages (earning an **A−** violent crime safety rating from statistical aggregators). Violent incidents are rare, and the risk to average travelers is low compared to other metropolitan areas. * **Property Crime:** * **Moderate to Elevated:** Property crime constitutes the vast majority (over 90%) of all reported incidents in this corridor. * The property crime index is around **112 to 137**, primarily driven by **larceny, vehicle break-ins, and theft**. Because this corridor features heavy commercial development, shopping plazas, and hotels adjacent to interstate ramps (I-264 / Newtown Rd), opportunistic vehicle break-ins and petty theft are the primary concerns. ### Takeaway for Visitors The immediate area around the hotel is considered relatively safe in terms of personal and violent crime, but standard city precautions apply regarding property—particularly ensuring vehicles parked in the hotel lots are locked with no valuables left in plain sight. Real-time and recent 90-day incident reports for this specific intersection can also be checked directly via the **City of Virginia Beach Police** or **Norfolk Police Department CrimeMapping** tools.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer audio-visual equipment?

A: **No**, the Extended Stay America Suites - Norfolk - Virginia Beach does not offer dedicated audio-visual (AV) equipment or business event AV services. The property is focused primarily on residential-style extended stays and lacks dedicated meeting, conference, or event facilities on-site. Guest rooms are equipped with standard amenities such as flat-screen TVs and complimentary Wi-Fi, but if you require dedicated presentation or AV rental equipment (such as projectors, PA sound systems, or microphones), you will need to arrange for third-party rentals or consider nearby full-service conference hotels.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer meeting rooms or conference facilities?

A: **No**, the **Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street) does not have on-site meeting rooms or conference facilities. Like most Extended Stay America properties, it is focused on extended-stay lodging and offers amenities such as: * Suites with fully equipped kitchens * Free Wi-Fi * On-site guest laundry * A fitness center * Grab-and-go breakfast While they do offer discounted room blocks for groups and events, anyone requiring meeting or event space will need to look into nearby full-service hotels or event venues in the Virginia Beach / Town Center area.

Q: Are attractions open year-round at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** is a lodging property rather than an amusement or tourist park. * **On-site amenities:** Standard hotel facilities such as the fitness room, guest laundry, and front desk are open and accessible year-round. Any outdoor seasonal amenities (such as a swimming pool, where applicable) are typically limited to warmer summer months. * **Nearby local attractions:** Most major destinations in the surrounding Norfolk and Virginia Beach area remain open throughout the year: * **Open year-round:** The Virginia Beach Boardwalk, First Landing State Park, Mount Trashmore Park, Virginia Aquarium & Marine Science Center, and Town Center shopping and dining. * **Seasonal:** Outdoor water parks (such as Ocean Breeze Waterpark), beachfront amusement rides, and water sports rentals typically operate only from late spring through early autumn.

Q: Are there harvest festivals or seasonal events near Extended Stay America - Norfolk - Virginia Beach?

A: The **Extended Stay America Suites – Norfolk – Virginia Beach** (located off I-264 on Cleveland Street/Bonney Road, near Virginia Beach Town Center) sits right between central Virginia Beach and Norfolk. This puts you within a short drive (roughly 10–25 minutes) of several popular annual harvest festivals, pumpkin patches, and seasonal fall events: --- ### **1. Harvest Festivals & Farm Fun** * **Hunt Club Farm Harvest Fair** *(~15–20 mins away | Virginia Beach)* * **What it is:** The area’s largest and most famous fall harvest celebration. * **Highlights:** A massive pumpkin patch, unlimited hayrides, a large petting farm, the TreeWalk Adventure, a huge straw pile, food trucks, and weekend artisan vendors. In October evenings, it also hosts the spooky *Haunted Hunt Club Farm*. * **When:** Daily from late September through early November. * **Cullipher Farm Fall Celebrations** *(~25 mins away | Pungo / Virginia Beach)* * **What it is:** A traditional working farm in rural southern Virginia Beach (Pungo). * **Highlights:** Pick-your-own pumpkin patch with dozens of pumpkin/gourd varieties, a large corn maze, apple cider, fresh cider donuts, wagon rides, and farm-play areas. * **When:** Weekends throughout September and October. * **Historic Greenbrier Farms Fall Festival** *(~20 mins away | Chesapeake)* * **What it is:** Located just over the city line in Chesapeake. * **Highlights:** 15-acre pumpkin patch, hayrides, a corn maze, live music, animal petting areas, and local produce/cider. --- ### **2. Seasonal & Cultural Festivals** * **Suffolk Peanut Fest** *(~35–40 mins away | Suffolk Executive Airport)* * **What it is:** A major Hampton Roads agricultural tradition celebrating the region’s peanut harvest. * **Highlights:** Carnival rides, demolition derbies, live entertainment/concerts, peanut-themed foods, fireworks, and family competitions. * **When:** Annually in early to mid-October. * **Virginia Beach Neptune Festival Boardwalk Weekend** *(~15–20 mins away | Virginia Beach Oceanfront)* * **What it is:** The region’s hallmark transition festival from late summer into autumn. * **Highlights:** 30+ blocks of outdoor craft artisans, food, live concerts, and the International Sand Sculpting Championship. * **When:** The final weekend of September. * **Norfolk Botanical Garden Fall & Halloween Events** *(~15 mins away | Norfolk)* * **What it is:** Close to the hotel, the botanical garden hosts seasonal garden walks showcasing changing fall foliage alongside family trick-or-treat events, scarecrow displays, and fall lantern/light shows depending on the week in October and November. --- ### **Tips for Visiting:** * **Crowds:** Hunt Club Farm and Cullipher Farm can draw heavy crowds on sunny October weekends; buying farm tickets online in advance is often recommended to skip entry lines. * **Traffic:** Traveling south toward Pungo or out toward the Oceanfront on festival weekends can add 10–15 minutes of travel time, especially in the afternoon.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not host holiday dining events, buffets, or special meals for Christmas or Easter. ### Why: * **Hotel Model:** Extended Stay America properties operate as economy, self-catering extended-stay hotels. They do not have on-site full-service restaurants, banquet halls, or catering facilities. * **In-Room Amenities:** Instead of dining events, the suites feature fully equipped kitchens (stovetop, microwave, full-size refrigerator, and cookware/utensils) designed for guests to cook and prepare their own holiday meals. * **Standard Dining Offerings:** The only on-site food provided is their standard, complimentary daily grab-and-go breakfast (e.g., coffee, muffins, breakfast bars). ### Alternative Options Nearby: If you are looking for festive Christmas or Easter holiday dining, several full-service hotels and restaurants in the Virginia Beach/Norfolk area regularly host holiday brunches and dinners, including: * **The Historic Cavalier Hotel & Beach Club** (Virginia Beach Oceanfront) * **The Founders Inn and Spa** (Virginia Beach) * Restaurants in and around **Virginia Beach Town Center** (just a short drive from this Extended Stay America location)

Q: Are there seasonal summer activities offered at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no seasonal summer activities or organized programming offered directly by Extended Stay America Suites – Norfolk – Virginia Beach.** As an extended-stay, budget-friendly hotel designed primarily for self-catering, temporary housing, and business travelers, its on-site amenities are practical essentials: * Suites with full kitchens * On-site guest laundry facilities * Small fitness room / gym * Outdoor picnic/seating area * Grab-and-go breakfast and free Wi-Fi The property does not have a resort-style pool, recreational staff, or summer event schedules. However, its location (near Cleveland Street / I-264) places guests within a **15- to 25-minute drive of popular summer destinations**, including the **Virginia Beach Oceanfront & Boardwalk**, **First Landing State Park**, and **Chesapeake Beach (Chic's Beach)**.

Q: Are there special rates for holiday weekends at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America – Norfolk – Virginia Beach** does not have a permanent, standing “holiday weekend” discount rate. In fact, because Virginia Beach is a high-demand travel destination, room rates during major holiday weekends (such as Memorial Day, Labor Day, or the 4th of July) often see higher baseline pricing rather than automatic markdowns. However, there are several ways you can access special or discounted rates over holiday weekends: 1. **Seasonal Holiday Promotions:** Extended Stay America frequently runs chain-wide promo-code sales around major holidays (e.g., Memorial Day, Labor Day, Thanksgiving, and winter holiday sales) offering discounts typically ranging from 10% to 50%+ off retail rates depending on availability. You must enter the specific promotional code at checkout on the Extended Stay America website. 2. **Length-of-Stay Discounts:** The brand’s pricing model heavily discounts stays based on length. If your holiday weekend stay extends to **7 nights or longer**, automatic weekly discounts apply, which can offset higher weekend peak pricing. 3. **Extended Perks / Member Rates:** Signing up for their free *Extended Perks* loyalty program provides an instant member-only discount off the best available rate. 4. **Standard Category Discounts:** You can apply standard discounts year-round (subject to blackout dates/room availability), including: * **AAA / CAA Members** * **Military & Government personnel** (especially useful given the strong military presence in the Norfolk/Virginia Beach area) * **Senior (AARP / 55+) Discounts** **Tip:** For peak summer holiday weekends, rooms fill up early and promo codes often carry blackout restrictions. It is recommended to book as far in advance as possible or contact the property directly at **(757) 460-2090** to ask about local rate availability for your specific dates.

Q: Are there special spring break activities at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not host or offer organized spring break activities. As a budget, extended-stay hotel chain, it operates as a self-service lodging property rather than a full-service resort. Its amenities are limited to standard long-stay conveniences, such as: * In-suite kitchens * Free grab-and-go breakfast * Guest laundry facilities * A small fitness room and picnic area * A seasonal outdoor pool (unlikely to be open during early spring break) ### Where to Find Spring Break Activities Nearby The hotel is primarily used as an affordable base for exploring the area. Most spring break events, nightlife, and family activities take place off-site: * **Virginia Beach Oceanfront & Boardwalk** (approx. 15–20 minutes away): Beachfront hangouts, bike rentals, live music at local bars, and dining. * **Town Center of Virginia Beach** (approx. 5–10 minutes away): Shopping, nightlife, and comedy clubs/theaters. * **Local Attractions**: The Virginia Aquarium & Marine Science Center, First Landing State Park, and Topgolf.

Q: Does Extended Stay America - Norfolk - Virginia Beach decorate for the holidays?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not offer large, elaborate holiday decorations or festive programming.** As a budget-focused, extended-stay brand catering primarily to long-term guests, traveling workers, and relocations, properties generally do not have significant seasonal decor. * **Public areas:** You might find minimal, simple touches in the front lobby (such as a small artificial tree or desk accent placed by local staff), but the hotel does not decorate extensively. * **Guest suites:** Rooms are straightforward and standard without any holiday decor. * **Nearby festive alternatives:** If you are staying in the area and seeking immersive holiday experiences or grand decorations, popular local spots include **Town Center of Virginia Beach**, the **Cavalier Resort** in Virginia Beach, and the **Norfolk Botanical Garden's Garden of Lights**.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer off-season discounts?

A: **Extended Stay America Select Suites – Norfolk – Virginia Beach** offers lower rates during the off-season rather than a single coupon code designated specifically as an "off-season discount": 1. **Seasonal Dynamic Pricing (Low-Season Rates):** Because the Virginia Beach/Norfolk area experiences peak travel in late spring and summer, hotel rates drop significantly in the low/off-season (typically late fall through winter, particularly **November through February/March**). Nightly rates can be substantially cheaper during these months compared to peak summer prices. 2. **Off-Season & Holiday Flash Promotions:** Extended Stay America regularly runs national promotional sales during slower travel months (e.g., *Fall Travel Savings*, *Winter/Holiday Flash Sales*, and *New Year deals*) offering promotional promo codes that reduce base room rates by an additional 15% to 50%+. 3. **Length-of-Stay Discounts:** Like all ESA properties, this location provides tiered rates based on the duration of your stay. Stays of **7+ nights** or **30+ nights** qualify for automatic weekly and monthly discounts (often up to 30%–45% off standard nightly rates), which compound with the already lower base rates in the off-season. 4. **Standard Discounts & Perks:** You can also stack standard discounts on off-season stays, including: * **Extended Perks Rewards:** Signing up for their free member program provides member rates and immediate discounts. * **AAA / Senior / Military & Government discounts**. * **Advance Purchase Rates** (booking non-refundable dates ahead of time). **Tip:** Check dates directly on the Extended Stay America website (`esa.com`) for late fall or winter, and check the "Special Offers" tab for any active seasonal promo codes to lock in the lowest rates.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer special Christmas packages?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not offer traditional holiday "experience packages"** (such as bundled holiday dinners, Christmas gift baskets, or ticket add-ons). Because it is a budget-friendly, extended-stay hotel chain focused on practical amenities (such as in-room kitchens, free Wi-Fi, and self-laundry), their promotions are typically limited to **seasonal discount rates and promo codes**: * **Seasonal Hotel Deals:** Extended Stay America regularly runs nationwide holiday/winter booking sales (such as the *"Dashing Through the Savings"* or winter holiday discount codes) that offer percentage discounts on stays through late December. * **Length-of-Stay Discounts:** The property automatically discounts nightly rates the longer you stay (e.g., 7+ or 30+ nights), which applies over the Christmas and New Year period. * **Extended Perks Rewards:** Signing up for their free loyalty program can yield additional percentage-off discounts and promo codes for holiday travel. To check for active winter promo codes or special rates for the Christmas dates you have in mind, visit the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/deals) or contact the front desk directly.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer summer packages?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** does not typically offer traditional resort-style vacation packages (such as bundled beach passes, theme park tickets, or dining credits). However, they do offer several seasonal promotions and extended stay discounts during the summer months: * **Brand-Wide Summer Deals & Flash Sales:** Extended Stay America regularly runs seasonal nationwide promotions during the summer (such as summer promo codes and flash sales) that provide percentage discounts off their best available rates. * **"STAY Longer. Save More." Tiered Rates:** Instead of all-inclusive packages, they offer discounted tiered pricing for longer summer stays. Stays of 7+ nights or 30+ nights automatically qualify for significant discounts compared to standard nightly rates. * **Extended Perks Rewards:** Members of the free *Extended Perks* loyalty program receive extra member-only discounts and savings on rental cars, local dining, and shopping. * **Standard Special Rates:** Year-round discounts also apply through the summer for military/government travelers, AAA/auto club members, and seniors. To see current summer promo codes and apply long-stay discounts for the Norfolk/Virginia Beach property, check the **Special Offers** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) or book directly using their rate dropdown.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer Valentine’s Day packages?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not offer Valentine’s Day packages. As a budget-friendly, extended-stay chain catering primarily to long-term guests, business travelers, and relocations, its promotions focus on multi-night discounts, seasonal sales, and member rates (such as military, AAA, or senior discounts) rather than romantic or holiday-themed amenity packages.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not offer kids' programming or organized children's activities during school breaks. The hotel operates as a budget-to-midscale extended-stay lodging facility designed primarily for independent travel, business trips, and temporary relocations. Its family-oriented offerings are limited to standard conveniences—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry, and a policy where children stay free with a parent/guardian—rather than resort-style childcare, kids' clubs, or scheduled activities.

Q: How busy is Extended Stay America - Norfolk - Virginia Beach during summer vacation?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** experiences **high occupancy and significantly busier conditions during the summer vacation season (late May through August)**, though its character is somewhat different from the oceanfront resorts. ### 1. High Demand as an Overflow & Budget Beach Option * **Location:** The property is located inland off I-264, approximately 13–15 miles (about a 20-minute drive) from the Virginia Beach Oceanfront and Boardwalk. * **The Summer Rush:** Because oceanfront hotels charge premium rates and frequently sell out between Memorial Day and Labor Day, this property serves as a popular, budget-friendly alternative for beach-bound tourists and families wanting full kitchenettes. As a result, weekends throughout the summer regularly approach or reach full capacity. ### 2. A Mix of Vacationers and Long-Term Guests * Unlike pure resort hotels, Extended Stay America maintains a continuous baseline of guests—including traveling medical professionals (Sentara Leigh Hospital is nearby), military personnel on temporary duty, contractors, and relocating families. * When peak summer vacation traffic is layered on top of this steady residential/business occupancy, available rooms fill up rapidly. ### 3. What to Expect During Summer * **Rates:** Room rates reflect peak-season demand, noticeably higher than the discounted rates typically seen in late fall or winter. * **Noise and Movement:** Expect higher turnover on weekends (Friday–Sunday check-ins and check-outs), busier parking areas, and more foot traffic around guest laundry and common amenities. * **Traffic:** Morning and late-afternoon traffic along I-264 toward the oceanfront can become congested during peak summer beach hours. ### Tips if You Plan to Stay * **Book early:** Because it has fewer than 100 rooms, summer inventory—especially rooms with multiple beds or pet-friendly units—can sell out weeks in advance. * **Midweek savings:** If your travel dates are flexible, Sunday-through-Thursday stays generally see slightly better rates and lower guest turnover than summer weekends.

Q: How far in advance should I book for spring break at Extended Stay America - Norfolk - Virginia Beach?

A: For **Extended Stay America Suites – Norfolk – Virginia Beach**, the recommended booking window for spring break (mid-March through mid-April) is **4 to 8 weeks in advance** (roughly January to early February). Consider the following factors when planning your stay: ### 1. Location & Demand Profile * This property is located off I-264 near the Norfolk/Virginia Beach border (closer to Norfolk International Airport and Virginia Beach Town Center). * Because it is **not directly on the oceanfront boardwalk** (about 12–15 miles inland), it does not experience the same rapid sellouts as beachfront resorts. * However, budget-friendly and suite-style accommodations fill up with travelers seeking affordable rates and full kitchens, as well as spillover from major university spring break weeks and regional youth sports tournaments. ### 2. Room Type Availability * **Two-queen or double rooms** sell out much faster than single-king or queen studios during spring break. If you are traveling with friends or family and need two beds, book **2 to 3 months ahead** to secure the layout you want. * For solo travelers or couples needing a single bed, booking **3 to 4 weeks out** is generally safe. ### 3. Length-of-Stay Discounts * Extended Stay America offers tiered discounts for stays of **7+ nights**. If you are booking an entire week for spring break, securing your reservation earlier helps lock in promotional weekly rates before inventory dips. ### 4. Cancellation Flexibility * Standard direct bookings at Extended Stay America generally come with generous cancellation windows (often cancellable up to 6:00 p.m. or a few days before arrival, depending on the chosen rate). * Because of this flexibility, it is best to **book early with a refundable rate** to lock in pricing, and then re-check rates as your dates approach in case a lower deal emerges. **Important Note for Spring Breakers:** Check-in at this property requires the primary guest to be at least **21 years of age** with a matching credit card and valid ID.

Q: Is it worth visiting during rainy season at Extended Stay America - Norfolk - Virginia Beach?

A: Whether it is worth staying at the **Extended Stay America Suites / Select Suites – Norfolk – Virginia Beach** during the region’s rainier months depends on what your trip entails: --- ### 1. Understanding the Local "Rainy Season" * **When is it?** Coastal Virginia does not have a tropical monsoon season, but its wettest months are typically **July, August, and early September** (due to frequent summer thunderstorms and occasional tropical systems/hurricanes). Late fall/winter can also bring damp, raw nor'easters. * **Impact:** Summer rain is often short-lived (afternoon downpours), so you can still catch beach or outdoor time. However, severe storms or tropical systems can cause local street flooding and beach closures. --- ### 2. The Hotel Itself During Bad Weather * **What it offers:** Extended Stay America properties are budget-friendly, extended-stay motels. Rooms feature **full in-suite kitchens** (full-size fridge, stovetop, microwave), free Wi-Fi, and on-site laundry. If you are stuck indoors due to rain, being able to cook your own meals and relax without eating out every night is a solid convenience. * **Indoor entertainment limitations:** There is **no indoor pool**, restaurant, or expansive lounge. Amenities beyond the rooms are minimal (just a basic fitness room). It is built for utility, not as a resort-style retreat to lounge around in on dreary days. * **Location context:** The hotel is located inland along the I-264 corridor near the Norfolk/Virginia Beach border, about **12–14 miles (a 20–25 minute drive) from the oceanfront boardwalk**. It is not a beachfront hotel. --- ### 3. What to Do Nearby When It Rains Staying inland makes it relatively easy to drive to indoor regional attractions: * **Virginia Aquarium & Marine Science Center** (Virginia Beach) * **Chrysler Museum of Art** and the **Nauticus Maritime Center / Battleship USS Wisconsin** (Downtown Norfolk) * **Topgolf Virginia Beach** (covered, heated bays, located just a few minutes from the property) * **MacArthur Center / Lynnhaven Mall** for indoor shopping and dining. --- ### Bottom Line: Is It Worth It? * **Worth it if:** You are traveling for work, military transit, or visiting family, and you primarily need an affordable, practical room with a kitchen. Rates are often lower during shoulder/stormy periods, making it a good budget crash pad. * **Not worth it if:** You are taking a dedicated beach vacation or looking for a relaxing, resort-like getaway. Sitting in a budget highway-corridor hotel during rainy weather will feel underwhelming, and you would be better served booking a full-service hotel with an indoor pool or ocean views closer to the boardwalk.

Q: Is winter a good time to stay at Extended Stay America - Norfolk - Virginia Beach?

A: Whether winter is a good time to stay at **Extended Stay America Suites - Norfolk - Virginia Beach** (located on Cleveland Street) depends largely on the **purpose of your trip**: --- ### **When Winter Is a Great Time to Stay** * **Budget and Long-Term Stays:** Winter is the off-season for the coastal Virginia area. Nightly and weekly rates drop significantly compared to peak spring/summer rates, making it an economical choice if you need affordable temporary housing, are relocating, or are traveling for work/military assignments. * **Business or Regional Convenience:** This property is located in an inland commercial corridor near I-264, Virginia Beach Town Center, and Norfolk International Airport—not on the beach. If your plans involve inland business, medical centers (like Sentara Leigh), or shopping/dining at Town Center, the season will not detract from your stay. * **In-Room Amenities:** Every studio includes a full kitchen (stovetop, microwave, full-size fridge), which makes spending colder winter evenings cooking in the room easy and cost-effective. --- ### **When Winter May Disappoint** * **Beach Vacations:** If you are coming for a traditional Virginia Beach vacation, winter is chilly (average highs are in the upper 40s to mid-50s °F, with windy conditions), and ocean swimming is out of the question. You will also be about a 15–20 minute drive from the oceanfront boardwalk. * **Outdoor Property Amenities:** Outdoor features like the picnic/grill area are far less enjoyable during cold or rainy winter spells. * **Basic Comforts:** This is a budget, no-frills extended-stay hotel. Guests occasionally note uneven heating/AC units or thin walls, which can be noticeable if you plan on spending long days indoors escaping cold weather. --- ### **Verdict** * **Yes**, if you need an **affordable, functional, inland extended stay** for work, family visits, or relocation with easy highway access. * **No**, if you are looking for a **resort-style vacation** or oceanfront beach getaway.

Q: What activities, programming, and special offers does Extended Stay America - Norfolk - Virginia Beach provide during spring break season?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** is a budget-friendly, extended-stay hotel rather than a full-service resort, so it **does not offer organized activities, event programming, or dedicated spring break packages**. Guests staying during spring break use the hotel as an affordable base to explore the area. Its amenities, typical offers, and nearby activities include: --- ### 1. On-Site Amenities (In Lieu of Programming) The property does not have scheduled entertainment, kid/teen clubs, or parties. Instead, it provides self-serve amenities: * **In-Room Kitchens:** Full-sized refrigerator, stovetop, microwave, and cookware to prepare your own meals. * **Complimentary Grab-and-Go Breakfast:** Basic morning items (bars, muffins, hot cereal, coffee/tea). * **Fitness Center & Picnic Area:** On-site gym facilities and outdoor space with barbecue grills. * **Seasonal Pool:** A small outdoor pool (note that outdoor pools in coastal Virginia typically open later in May around Memorial Day, so it is usually not open during early spring break). * **Pet-Friendly Accommodations & Free Wi-Fi**. --- ### 2. Discounts and Special Offers While there are no official "Spring Break" package deals, guests can take advantage of the brand’s regular discounts: * **Extended Stay / Weekly Discounts:** Lower nightly rates for reservations of 7+ nights, ideal for longer vacations. * **Extended Perks Rewards Program:** Free membership offering instant discounts, member-only rates, and local partner savings (e.g., dining, car rentals, entertainment). * **AAA, Senior, and Government/Military Discounts:** Standard reductions available when booking directly on the Extended Stay America website. --- ### 3. Spring Break Activities Nearby Guests rely on the surrounding area for recreation, as the hotel sits off I-264 near the Norfolk/Virginia Beach border: * **Virginia Beach Oceanfront & Boardwalk (approx. 12–15 miles east):** Biking, beach walks, oceanfront dining, and nightlife. * **Topgolf Virginia Beach (approx. 1.5 miles away):** Popular daytime and evening group entertainment just a 5-minute drive from the property. * **Town Center of Virginia Beach (approx. 2.5–3 miles away):** Shopping, movie theaters, comedy clubs, and casual-to-upscale restaurants. * **Outdoor Parks:** Mount Trashmore Park (walking trails, kite-flying, skate park) and First Landing State Park (hiking and bay access).

Q: What are the peak seasons at Extended Stay America - Norfolk - Virginia Beach?

A: The peak seasons at **Extended Stay America Suites (Select Suites) - Norfolk - Virginia Beach** follow the broader travel, tourist, and business patterns of the Norfolk/Hampton Roads and Virginia Beach coastal area: ### 1. Primary Peak Season: Summer (June through August) * **What happens:** This is the busiest and most expensive time of the year across the region. * **Drivers:** Families and vacationers travel to the nearby oceanfront, beaches, and outdoor attractions, while youth sports tournaments and summer relocations increase area demand. * **Impact:** Room availability is tight, weekend minimums are common, and nightly and weekly rates reach their highest levels of the year. ### 2. Secondary Peak / High Demand: Early Fall (September) * **What happens:** Hotel rates and occupancy often remain elevated through September. * **Drivers:** Warm beach weather continues without midsummer crowds, alongside military base activity, government contracts, corporate project work, and regional conferences resuming after the summer slowdown. * **Impact:** High mid-week occupancy from business and extended-stay travelers, accompanied by higher pricing. --- ### Other Seasons for Context: * **Shoulder Seasons (April – May & October):** Moderate demand. Mild spring and fall weather brings weekend leisure travelers, military moves (PCS season begins in late spring), and business travel. * **Low / Off-Peak Season (November through February):** Demand drops significantly during late fall and winter. **January** typically sees the lowest room rates and highest availability of the year.

Q: What children's activities and programs does Extended Stay America - Norfolk - Virginia Beach offer during the Christmas holiday period?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not offer any organized children’s activities, holiday programs, or kids' clubs** during the Christmas holiday period (or at any other time of the year). Because Extended Stay America is a budget- and midscale extended-stay lodging brand designed primarily for temporary housing, relocations, and business travelers, its amenities focus on practical necessities rather than resort-style recreation. For families, the hotel provides: * In-room full kitchens (stove, microwave, refrigerator) * "Kids Stay Free" policy (children under 17 stay free with an adult) * Wi-Fi and flat-screen TVs * Pet-friendly accommodations and on-site guest laundry ### Nearby Family Holiday Activities Families staying at this location over Christmas typically look off-site for festive events in the Norfolk and Virginia Beach areas, such as: * **BayPort Credit Union Holiday Lights Merry Mile:** Drive-through light display right on the Virginia Beach Boardwalk. * **Dominion Energy Garden of Lights:** Walk-through holiday light spectacle at the nearby Norfolk Botanical Garden. * **Town Center of Virginia Beach:** Offers seasonal holiday lighting, occasional visits with Santa, and dining options just a short drive from the property. * **Virginia Aquarium & Marine Science Center:** Frequently hosts seasonal family events and exhibits.

Q: What events does Extended Stay America - Norfolk - Virginia Beach host for New Year’s Eve?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** does **not** host any New Year’s Eve parties, galas, or public events. Because it operates as an extended-stay, budget-friendly lodging property with suite-style rooms (kitchens, self-service amenities), it lacks event spaces, banquet halls, or on-site dining and entertainment venues. Guests staying there typically head to nearby New Year’s Eve events in the Virginia Beach and Norfolk area, such as: * **Last Night on the Town (Virginia Beach Town Center):** The region's major public New Year's Eve street celebration featuring live concerts, a ball drop, and family-friendly entertainment. * **Waterside District (Downtown Norfolk):** Hosts large annual *NYE Live!* parties with multiple venues, DJs, and midnight champagne toasts. * **Oceanfront Celebrations & Hotel Galas:** Parties and ticketed events held at major full-service beachfront properties, such as The Historic Cavalier Hotel or oceanfront restaurants and bars.

Q: What is the difference between early and late summer at Extended Stay America - Norfolk - Virginia Beach?

A: The difference between **early summer (late May through June)** and **late summer (August through early September)** at the **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street) primarily comes down to **rates, humidity, crowds, and weather risks**, as the property’s core amenities (extended stay suites with kitchens, free Wi-Fi, and grab-and-go breakfast) remain the same year-round: --- ### 1. Pricing and Demand * **Early Summer (June):** * Demand begins ramping up with family vacationers and seasonal workers, but it is typically not at the absolute peak. * Nightly and weekly rates are higher than spring shoulder season, but often lower than the peak weeks of July and early August. * **Late Summer (August to Labor Day):** * August represents the tail end of peak summer vacation demand before dropping noticeably after Labor Day. * Rates remain elevated through mid-to-late August. By late August and early September, availability often increases and extended-stay rates may soften as schools resume. --- ### 2. Weather, Heat, and Ocean Conditions * **Early Summer:** * **Air Temperature:** Daytime highs average in the low-to-mid 80s°F (27–30°C). Humidity is noticeable but generally more tolerable. * **Ocean Water:** The Atlantic Ocean water temperature near Virginia Beach is still warming up in June (often around 68°F–73°F / 20–23°C), which can feel brisk to swimmers. * **Late Summer:** * **Air Temperature:** Days are hotter and much more humid, with frequent heat indexes pushing into the 90s or low 100s°F. Air conditioning in the suites will be working much harder. * **Ocean Water:** Water temperatures reach their peak in August and early September (typically around 78°F–82°F / 25–28°C), making it the warmest time of year for ocean swimming. --- ### 3. Tropical Weather / Hurricane Season * **Early Summer:** Hurricane season officially starts June 1, but tropical activity in coastal Virginia is historically rare during this month. * **Late Summer:** Mid-August through September is the **statistical peak of the Atlantic hurricane season**. While direct hits are infrequent, late summer brings a much higher risk of tropical storms, heavy coastal rainfall, and high surf advisories. --- ### 4. Traffic and Regional Crowds * This property is inland—located in the business district near I-264 and Virginia Beach Town Center, roughly 10–12 miles west of the Oceanfront resort area. * **Early Summer:** Weekend traffic heading east toward the beach or north/west through the Hampton Roads bridges/tunnels picks up, but weekday travel remains manageable. * **Late Summer:** Peak tourist volume through August can lead to severe backups on I-264 East toward the oceanfront and around major interchanges, especially on sunny weekend afternoons. --- ### Summary Recommendation * Choose **early summer (June)** if you prefer slightly lower lodging costs, less oppressive heat/humidity, and minimal tropical storm concerns. * Choose **late summer (August/early September)** if warm ocean water for swimming is your priority and you don't mind peak humidity and tracking late-summer coastal weather.

Q: What months have the best weather at Extended Stay America - Norfolk - Virginia Beach?

A: Because the hotel is located in the **Norfolk / Virginia Beach (Hampton Roads) coastal area of Virginia**, the best months to visit depend on what kind of weather you prefer: --- ### **1. Best Overall Weather (Mild, Comfortable, and Sunny):** * **May** and **mid-September through October** * **Temperatures:** Daytime highs generally range from the low 70s to low 80s (°F), with crisp, comfortable evenings in the 50s and 60s. * **Why it's great:** You avoid the heavy summer humidity and high tourist crowds while enjoying plenty of sunshine, making it the most pleasant time for outdoor sightseeing, golf, botanical gardens, and walking around Town Center or the oceanfront. --- ### **2. Best Weather for the Beach & Water Activities:** * **June through August** * **Temperatures:** Highs typically sit in the mid-to-upper 80s (°F), occasionally breaking 90°F. * **Why it's great:** Ocean waters are at their warmest (mid-70s to around 80°F). * **Keep in mind:** Summer in this region is very humid, with frequent afternoon thunderstorms and peak crowds. --- ### **Summary Recommendation** * For sightseeing, outdoor dining, and overall comfort: **September and October** are widely considered the ideal "sweet spot" (warm ocean water often lingers into early fall, and the humidity drops significantly). * For swimming and beach activities: **June and July**.

Q: When is peak spring break season here at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach** (located off Cleveland Street near Virginia Beach Town Center), peak spring break season generally spans from **mid-March through mid-April**, occurring across two distinct waves: ### 1. The College Wave (Mid to Late March) * **When:** Usually the 2nd and 3rd weeks of March. * **Who & Why:** Regional and East Coast colleges (including nearby schools like ODU, Norfolk State, and William & Mary) schedule breaks during this window. While the oceanfront strip gets heavy party traffic, travelers on a budget or looking for extended stays and kitchen suites often book inland properties like this location. ### 2. The K–12 / Family & Easter Wave (Late March to Mid-April) * **When:** Varies with Easter, typically falling between the last week of March and the first two weeks of April. * **Who & Why:** Virginia Beach City Public Schools and surrounding mid-Atlantic school districts (Maryland, D.C., Pennsylvania, North Carolina) take break around this time. This brings families visiting the Virginia Beach Boardwalk, Town Center, and local state parks. ### Tips for this Location: * **Distance to the beach:** This hotel is about 10–12 miles (a 15- to 20-minute drive) west of the oceanfront, situated closer to the business corridor and Town Center. Because of this, it experiences less 24/7 noise than direct oceanfront hotels, but **rates and occupancy rise significantly** during peak weekends in late March and early April as oceanfront inventory fills up. * **Booking:** If you plan to stay during these weeks, booking 4–6 weeks in advance is recommended to secure standard extended-stay or weekly discount tiers.

Q: Are there boating or sailing experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there are no boating or sailing experiences offered on-site at **Extended Stay America Suites – Norfolk – Virginia Beach**. This property is a budget-friendly, extended-stay suburban hotel located inland on Cleveland Street near the Norfolk/Virginia Beach border, rather than on the waterfront or marina. However, because the hotel is roughly a 15- to 25-minute drive from both the Chesapeake Bay/Norfolk waterfront and the Atlantic Ocean oceanfront, you can easily book boating and sailing excursions through local third-party providers nearby, such as: * **Downtown Norfolk / Elizabeth River:** Harbor cruises (like the *American Rover* tall ship sailing cruise or *City Cruises Norfolk*). * **Virginia Beach Oceanfront / Rudee Inlet:** Deep-sea fishing charters, dolphin and whale-watching boat tours, kayak rentals, and private sailing charters. * **Chesapeake Bay / Lynnhaven River:** Boat rentals and calm-water paddle or sail sports.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer cooking classes, culinary workshops, or curated culinary experiences. As an economy, extended-stay lodging brand, the hotel is designed for self-catering. Rather than organized cooking events, each suite features a **private, fully equipped kitchen** with a stovetop, microwave, full-size refrigerator, and basic cookware and utensils so guests can prepare their own meals. If you are looking for cooking classes during your stay in the area, you would need to look into external local culinary studios or kitchenware stores nearby (such as Sur La Table or local recreational cooking schools in Virginia Beach and Norfolk).

Q: Are there cultural workshops or local art experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not offer cultural workshops or local art experiences.** As a budget-friendly, extended-stay hotel, its amenities are strictly focused on practical lodging essentials—such as in-room kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast. It does not host guest programming, classes, or curated artistic events. If you are looking for local art and cultural experiences nearby, you will find several options in the surrounding Virginia Beach and Norfolk areas: * **ViBe Creative District (Virginia Beach Oceanfront):** The city’s cultural and arts hub, featuring public murals, artisan markets, local craft studios, and regular hands-on workshops. * **Virginia Museum of Contemporary Art (MOCA) (Virginia Beach):** Offers rotating exhibitions as well as studio art classes, workshops, and lectures. * **Chrysler Museum of Art & Perry Glass Studio (Norfolk):** Located a short drive away in downtown Norfolk, offering world-class art collections, live glassblowing demonstrations, and hands-on glassmaking workshops. * **Sandler Center for the Performing Arts (Virginia Beach Town Center):** Just a few miles from the hotel, hosting performances, concerts, and cultural events.

Q: Are there daily scheduled activities or programming at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer daily scheduled activities, entertainment, or organized programming. Like most extended-stay budget hotels, it is designed for independent, self-sufficient travelers (such as business professionals, relocating families, or long-term visitors). On-site amenities are strictly self-service, typically limited to: * Fully equipped in-room kitchens * A small fitness room * A seasonal outdoor pool * Self-service guest laundry facilities * Grab-and-go morning breakfast Guests looking for daily activities, classes, or social programming will need to look to independent venues, community centers, or full-service resort-style hotels in the Virginia Beach and Norfolk area.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not offer eco-tourism, guided tours, or nature excursions. It is a budget, extended-stay hotel that focuses primarily on practical lodging essentials (such as in-room kitchens, free Wi-Fi, and laundry facilities). However, if you are staying there and looking to arrange nature excursions nearby, the Virginia Beach and Norfolk region has several accessible eco-tourism spots a short drive away: * **Norfolk Botanical Garden** (~5–6 miles away): Features extensive walking trails, boat tours, and native plant exhibits. * **Pleasure House Point Natural Area** (~7–8 miles away): A coastal marsh preserve offering peaceful walking/birding trails; the nearby Brock Environmental Center occasionally hosts eco-focused programs. * **First Landing State Park** (~12–15 miles away): Offers hiking, biking, coastal trails through maritime forests and cypress swamps, and kayak launches. * **Back Bay National Wildlife Refuge / False Cape State Park** (~20–25 miles away): Popular for birdwatching, wildlife spotting, and coastal hiking. * **Dolphin & Whale Watching Boat Tours** (departs from the Virginia Beach Oceanfront/Rudee Inlet, ~12–14 miles away): Organized through local operators and the Virginia Aquarium & Marine Science Center.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer exclusive partnerships, bundled ticket packages, or contracted discounts with local attractions. As a budget-oriented, extended-stay brand, the property focuses on essential amenities—such as in-room kitchens, on-site laundry, and weekly/monthly rates—rather than concierge services or tourism packages. While it does not have attraction partnerships, it is centrally located near several popular destinations, including: * **Town Center of Virginia Beach** (~1.5–2 miles away) * **Topgolf Virginia Beach** (~1.6 miles away) * **Mount Trashmore Park** (~5 miles away) * **Virginia Beach Oceanfront / Boardwalk** (~11–12 miles away) If you are looking for discounts on local activities (like the Virginia Aquarium or oceanfront tours), you will generally get the best rates by purchasing tickets directly through attraction websites, military discount programs (if eligible), or via the local Virginia Beach Convention & Visitors Bureau.

Q: Are there food tours arranged through Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not arrange or offer food tours. As an economy/midscale extended-stay hotel chain, its amenities are focused on self-catering and extended lodging (such as in-room full kitchens, on-site laundry, and grab-and-go breakfast) rather than concierge services or organized excursion packages. If you are looking for food tours in the area, you can arrange them independently through third-party operators in the Norfolk and Virginia Beach region: * **Taste Virginia Tours:** Offers guided culinary and beverage excursions around Norfolk, Virginia Beach, and Coastal Virginia. * **Coastal Food Tours:** Provides walking culinary tours and events across Hampton Roads, including Virginia Beach and Norfolk. * **Self-Guided Tours:** The official *Visit Virginia Beach* tourism site features curated culinary itineraries (such as their "48-Hour Foodie Tour") spotlighting local staples like seafood, crab houses, and local craft breweries/distilleries.

Q: Are there group team-building activities at Extended Stay America - Norfolk - Virginia Beach?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not offer organized group team-building activities or dedicated meeting and event facilities.** As an economy, extended-stay hotel, its amenities are geared toward self-sufficient travelers. On-site amenities are limited to essentials such as: * In-room fully equipped kitchens * A small fitness room * Guest laundry facilities * Free Wi-Fi and grab-and-go breakfast * A basic outdoor picnic area ### Team-Building Alternatives Nearby If your group is lodging at this property, you will need to arrange team-building events off-site. Several popular group options are located just a short drive away: * **Topgolf Virginia Beach** (approx. 1.5 miles away) – Great for group gatherings, casual competition, and catered events. * **Escape Rooms** – Several venues (such as *Breakout Games* or *Countdown Escape Room*) operate within Virginia Beach and Norfolk. * **Outdoor & Water Activities** – Beach sports, kayak rentals, or boat tours along the Virginia Beach Oceanfront (roughly 15–20 minutes away). * **Nearby Conference Hotels** – Properties such as the nearby *Courtyard by Marriott Virginia Beach Norfolk* or meeting spaces in the Virginia Beach Town Center provide dedicated meeting rooms if you are hosting workshops or indoor facilitation.

Q: Are there indoor activities for bad weather at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are virtually no indoor recreational activities on-site.** As a budget, extended-stay property, **Extended Stay America Suites – Norfolk – Virginia Beach** focuses primarily on essential, functional lodging. * **On-site facilities:** The only dedicated indoor wellness/recreational amenity available is a small **fitness center/gym**. There is **no indoor pool**, game room, spa, lounge, or kids' activity area. * **In-room:** Rooms include flat-screen TVs with cable, free Wi-Fi, and fully equipped kitchens. ### Nearby Indoor Alternatives for Bad Weather If you are stuck inside due to rain or cold, several indoor entertainment venues and attractions are located a short drive away: 1. **Topgolf Virginia Beach** *(~1.5 miles away)* – Offers climate-controlled, covered hitting bays, a sports bar, and games. 2. **Virginia Beach Town Center** *(~3.5 miles away)* – Features indoor dining, boutique shopping, and live performances at the Sandler Center for the Performing Arts. 3. **Apex Entertainment Virginia Beach** *(~4 miles away)* – A large family entertainment center offering indoor bowling, laser tag, arcade games, and escape rooms. 4. **Virginia Aquarium & Marine Science Center** *(~14 miles away)* – Excellent rainy-day family destination with extensive indoor marine life exhibits and touch tanks. 5. **Chrysler Museum of Art (Norfolk)** *(~10 miles away)* – Free admission to a large indoor fine art collection and adjacent glass studio.

Q: Are there interactive or educational programs at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer any on-site interactive or educational programs. The property is a budget-friendly extended-stay hotel designed primarily for independent long- or short-term lodging. Its amenities focus on practical necessities—such as in-room fully equipped kitchens, free Wi-Fi, guest laundry facilities, and a fitness room—rather than resort-style programming, kids' clubs, or workshops. If you are looking for interactive or educational activities in the area, you would need to visit nearby attractions such as: * **Virginia Aquarium & Marine Science Center** (hands-on marine exhibits and educational tours) * **Nauticus & Battleship Wisconsin** (interactive maritime science center and naval history museum in nearby Norfolk) * **First Landing State Park** (nature trails and interpretive educational exhibits)

Q: Are there proposal or anniversary packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer proposal, anniversary, or romance packages. Extended Stay America properties operate as budget, extended-stay lodging focused on practical amenities (such as fully equipped kitchens, on-site guest laundry, and weekly/monthly rates) rather than full-service hospitality features like concierge services, champagne/floral delivery, or special occasion packages. If you are planning an anniversary or proposal in the area: * **Alternative lodging:** Full-service or boutique hotels nearby (especially oceanfront properties in Virginia Beach like **The Historic Cavalier Hotel & Beach Club** or **Marriott Virginia Beach Oceanfront**) regularly offer dedicated romance, anniversary, and celebration packages. * **Planning at this location:** If you choose to stay at this Extended Stay America, any celebratory elements (such as flowers, decor, or champagne) would need to be brought in yourself or arranged independently through local florists and delivery services in Virginia Beach/Norfolk.

Q: Are there romantic experience packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer romantic experience packages. The Extended Stay America brand operates as a budget, practical extended-stay hotel. Their focus is on functional amenities for long- or short-term travelers—such as in-suite kitchens, complimentary Wi-Fi, on-site laundry, and basic grab-and-go breakfast—rather than resort-style hospitality or romance packages (such as champagne, flowers, or spa enhancements). If you are planning a romantic getaway in the area, you may want to look into full-service beachfront resorts, boutique hotels, or bed-and-breakfasts along the Virginia Beach Oceanfront (such as **The Historic Cavalier Hotel & Beach Club** or the **Hilton Virginia Beach Oceanfront**), which regularly offer romance and couples packages.

Q: Are there seasonal or holiday events at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no organized seasonal or holiday events hosted on-site at Extended Stay America Suites - Norfolk - Virginia Beach.** Extended Stay America operates as a budget, extended-stay lodging brand designed for self-sufficiency—featuring in-room kitchens, grab-and-go breakfast, and laundry facilities—rather than a full-service resort with an activities department. At most, the brand offers **seasonal booking discounts**, occasional digital holiday contests/giveaways (via corporate promotions), and modest lobby decorations around the winter holidays. However, the hotel’s location places guests within a short drive of major seasonal and holiday events across **Norfolk** and **Virginia Beach**: * **Winter / Holidays:** * **Holiday Lights at the Beach (Virginia Beach Boardwalk):** Drive-through light display along the oceanfront boardwalk. * **Dominion Energy Garden of Lights (Norfolk Botanical Garden):** Walk-through or drive-through holiday light show nearby. * **Holidays at Town Center (Virginia Beach):** Santa visits, holiday tree lighting, and festive entertainment. * **Spring / Summer:** * **Virginia Beach Boardwalk Art Show & Oceanfront Concert Series**. * **Waterfront festivals & 4th of July celebrations** in Downtown Norfolk (Waterside District) and the Oceanfront. * **Fall:** * **Virginia Beach Neptune Festival:** Free concerts, sand-sculpting competitions, and parades along the oceanfront.

Q: Are there teen-focused experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no teen-focused experiences, youth programs, or specialized amenities** at the Extended Stay America Suites – Norfolk – Virginia Beach. The hotel is a budget, extended-stay lodging designed primarily for business travelers, relocating individuals, and families looking for basic, practical accommodations. Its amenities are limited to standard hotel features such as: * In-room full kitchens (stove, microwave, refrigerator) * Free Wi-Fi * On-site guest laundry facilities * A small fitness room * Grab-and-go breakfast Teens traveling with family will need to explore activities in the surrounding area. Nearby attractions suitable for teenagers include: * **Topgolf Virginia Beach** (approx. 1.5 miles away) * **Apex Entertainment Virginia Beach** (indoor arcade, go-karts, and bowling at Town Center) * **Mount Trashmore Park** (skate park, walking trails, and open fields) * **Virginia Beach Oceanfront & Boardwalk** (surfing, bike rentals, and beach activities, about 20–25 minutes away)

Q: Are there VIP or exclusive access experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there are no VIP, concierge, or exclusive access experiences at Extended Stay America Suites – Norfolk – Virginia Beach. Extended Stay America operates as an economy/budget-friendly, extended-stay hotel chain. The amenities offered at this property are functional and standardized for all guests, focusing on self-sufficiency and affordability. Standard features include: * Fully equipped in-room kitchens (refrigerator, stovetop, microwave) * Grab-and-go morning breakfast * Free standard Wi-Fi and on-site parking * Self-service laundry facilities * Pet-friendly room options The property does not feature executive lounges, VIP clubs, dedicated concierge services, or private/exclusive access tiers. If you are looking for VIP amenities or exclusive lounge experiences in the Norfolk/Virginia Beach area, you would need to look into full-service upscale hotels, such as Hilton or Marriott properties (e.g., The Cavalier Virginia Beach, Autograph Collection, or the Norfolk Waterside Marriott).

Q: Are there water sports available on-site at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there are no water sports available on-site at the Extended Stay America (Norfolk - Virginia Beach). The property is a budget-friendly, extended-stay hotel located inland (off Cleveland Street / near I-264), rather than directly on the ocean or waterfront. Its on-site amenities are standard for extended-stay lodging, such as in-suite kitchens, a fitness room, guest laundry, and free parking. To participate in water sports—such as surfing, paddleboarding, kayaking, or jet skiing—you will need to travel to the **Virginia Beach Oceanfront** or nearby coastal areas, which are approximately a 12- to 15-mile drive from the hotel.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not host or offer wellness retreats or themed weekends. This property operates as a budget, extended-stay hotel designed primarily for temporary housing, business travelers, and long-term stays. Amenities are limited to self-service essentials, such as: * In-room fully equipped kitchens * A small on-site fitness room * Grab-and-go breakfast and guest laundry facilities It does not feature a spa, retreat programming, event coordinators, or organized themed activities. If you are looking for organized wellness retreats or themed weekends in the area, you would need to look into full-service beachfront resorts, boutique wellness centers, or retreat spaces located along the Virginia Beach Oceanfront.

Q: Can Extended Stay America - Norfolk - Virginia Beach arrange private excursions?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not arrange private excursions. As a budget, extended-stay hotel chain, it operates on a self-service model focused on basic accommodations (such as in-room kitchens, free Wi-Fi, and guest laundry). The property does not have a concierge, tour desk, or excursion planning services. If you are planning activities or tours around Norfolk and Virginia Beach (such as boat charters, dolphin-watching tours, or historical visits to Cape Henry Lighthouse or the Battleship *Wisconsin*), you will need to book those directly through independent local tour operators. Hotel front-desk staff can sometimes offer informal directions or local attraction recommendations, but they cannot arrange or coordinate private bookings on your behalf.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, you cannot book kayaking or paddleboarding directly through the **Extended Stay America - Norfolk - Virginia Beach**. This property is a budget extended-stay hotel that provides basic lodging amenities (such as in-room kitchens, a fitness center, and self-serve laundry), rather than a full-service or waterfront resort that offers water sports rentals or concierge activity bookings. If you are looking to kayak or stand-up paddleboard (SUP) during your visit, you will need to book through an independent local outfitter nearby. Popular nearby locations and rental companies include: * **First Landing State Park / Broad Bay** (e.g., *Kayak Nature Tours*, *Go Kayak VB*) * **Virginia Beach Oceanfront / Rudee Inlet** (e.g., *VB Surf Sessions*, *Rudee Inlet Stand Up Paddle*) * **Norfolk Waterways** (e.g., *Norfolk Kayak Rentals* at Lafayette River or Lake Whitehurst)

Q: Can I book tickets for local events through Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not provide a concierge desk or ticket-booking service for local events. Extended Stay America is a budget-friendly, extended-stay hotel chain focused on self-service amenities (such as in-room kitchens, on-site laundry, and free Wi-Fi). While front desk staff can often recommend nearby attractions, you will need to book tickets directly through official event websites, venue box offices, or ticketing platforms (such as Ticketmaster or Eventbrite).

Q: Does Extended Stay America - Norfolk - Virginia Beach host family movie nights or events?

A: **No**, the Extended Stay America – Norfolk – Virginia Beach does not host family movie nights, organized activities, or social events. As a budget-to-midscale extended-stay hotel, it is designed for independent living rather than resort-style entertainment. Typical amenities are limited to: * In-room kitchens (refrigerator, stovetop, microwave) * On-site guest laundry facilities * Free Wi-Fi and flat-screen TVs with cable * Grab-and-go breakfast * Fitness room / seasonal pool If you are looking for family movie nights or kid-friendly community events, you would need to check out local Virginia Beach parks/oceanfront programming (such as seasonal *Cinema on the Plaza* or *Family Movie Nights on the Beach*), as the hotel itself does not organize guest events.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer curated city itineraries?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer curated city itineraries. As a budget-friendly, extended-stay hotel, it focuses on essential, self-service amenities such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry facilities, and a grab-and-go breakfast. It does not operate a concierge desk or provide personalized tour-planning or itinerary services. The front desk staff may be able to give casual recommendations for nearby dining or popular attractions (such as Town Center, Mount Trashmore Park, or the Virginia Beach Oceanfront), and travel guides or itineraries can be found on local tourism platforms like the official Virginia Beach Convention & Visitors Bureau website (VisitVirginiaBeach.com).

Q: Does Extended Stay America - Norfolk - Virginia Beach offer guided tours?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not offer guided tours. It is an economy extended-stay hotel focused on self-catering accommodations (featuring in-suite kitchens, guest laundry, and grab-and-go breakfast) rather than concierge or tour-operating services. Guests interested in sightseeing around Virginia Beach or Norfolk will need to book guided tours independently through local third-party tour operators.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer hiking excursions?

A: **No**, the Extended Stay America – Norfolk – Virginia Beach does not offer hiking excursions. As a budget-friendly, extended-stay hotel, it focuses on standard self-service amenities such as fully equipped suites with kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. It does not operate tour desks, concierge activities, or guided outdoor excursions. However, the hotel is located within driving distance of several popular outdoor spots if you wish to hike on your own, including: * **First Landing State Park** (popular for extensive nature and coastal trail hiking) * **Mount Trashmore Park** (walking and jogging trails) * **Back Bay National Wildlife Refuge** / **False Cape State Park** (scenic coastal trails further south)

Q: Does Extended Stay America - Norfolk - Virginia Beach offer wine tastings?

A: **No**, the Extended Stay America - Norfolk - Virginia Beach does not offer wine tastings. It is a budget, extended-stay hotel focused on self-catering and basic accommodations. Its amenities include in-room kitchens, free Wi-Fi, laundry facilities, a fitness room, and grab-and-go breakfast, but it does not have on-site dining, bars, or wine-tasting programs.

Q: Does the property host retreat-style experiences at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not host retreat-style experiences. It operates as a budget-friendly, extended-stay hotel focused on self-sufficient accommodations for business travelers, relocating individuals, and short- or long-term visitors. The property offers standard amenities such as studio suites with in-room kitchens, guest laundry, free Wi-Fi, and a small fitness center, but lacks event spaces, meeting facilities, curated wellness programs, or retreat-oriented services.

Q: Is there a kids club at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not have a kids' club. As a budget, extended-stay hotel, its amenities are focused on practical essentials such as in-room kitchens, free Wi-Fi, on-site guest laundry, grab-and-go breakfast, and a fitness center. Supervised children's activities, childcare, or dedicated kids' club facilities are typically only offered at select full-service resorts.

Q: What experiences are unique to this destination at Extended Stay America - Norfolk - Virginia Beach?

A: The **Extended Stay America Suites – Norfolk – Virginia Beach** (located off I-264 on Cleveland Street) is positioned right on the corridor connecting inland Norfolk and coastal Virginia Beach. While the hotel itself is a practical, extended-stay lodging focused on essentials like in-suite kitchens, its **location offers direct access to experiences unique to the Hampton Roads / Coastal Virginia region**: --- ### 1. Distinctive Naval & Maritime Heritage (Norfolk) * **Tour the Battleship USS *Wisconsin* & Nauticus:** Docked in nearby Downtown Norfolk, the *Wisconsin* is one of the largest battleships ever built by the U.S. Navy. Walk its teak decks and explore naval history along the Elizabeth River. * **Naval Base Cruises:** Take the *Victory Rover* or *Spirit of Norfolk* for water tours alongside active aircraft carriers, nuclear submarines, and guided-missile cruisers at the world’s largest naval base (Naval Station Norfolk). --- ### 2. Virginia Beach Coastal Culture * **Virginia Beach Boardwalk & King Neptune:** About 13–15 miles east, enjoy the 3-mile concrete oceanfront boardwalk, featuring open-air restaurants, live entertainment stages, and the towering 34-foot bronze King Neptune statue. * **Chic’s Beach (Chesapeake Bay):** A local favorite just minutes north of the hotel. Unlike the oceanfront, the bay offers calmer waves, scenic dolphin watching, and views of the Chesapeake Bay Bridge-Tunnel. --- ### 3. Coastal Nature & Historical Firsts * **First Landing State Park:** Hike or bike through Spanish-moss-draped bald cypress swamps where the English colonists first set foot in 1607 before traveling to Jamestown. It marks the transition where northern and southern coastal ecosystems meet. * **Norfolk Botanical Garden:** Minutes away, this 175-acre garden features one of the largest collections of azaleas, camellias, and roses on the East Coast, complete with boat tours winding through the garden’s canals. * **Mount Trashmore Park:** A regional engineering wonder just down the highway, this world-renowned conversion of a landfill into a massive, 165-acre recreation and kite-flying park features 60-foot-high human-made hills. --- ### 4. Regional Arts & Dining * **Town Center of Virginia Beach:** Located just minutes from the property, this urban core features upscale dining, comedy clubs, and the **Sandler Center for the Performing Arts**. * **Chrysler Museum & Perry Glass Studio:** One of the country's most renowned glass art collections, featuring free admission and daily live glassblowing demonstrations. * **Chesapeake Bay Seafood & "Orange Crushes":** Savor local Lynnhaven oysters and blue crabs, and try the region’s signature beach cocktail—the freshly squeezed Virginia Beach Orange Crush.

Q: Are rideshares easy to get around Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, rideshares are very easy to get** around this location. The hotel (located at 5757 Cleveland St) sits in a bustling commercial corridor near the Norfolk/Virginia Beach border, right off **I-264 and close to the Virginia Beach Town Center**: * **Availability:** Both **Uber and Lyft** have dense coverage in this area. Drivers are consistently circulating nearby due to the heavy concentration of shopping centers, hotels, office parks, and nearby residential neighborhoods. * **Wait Times:** Typical pickup times are usually very short—often between **3 to 8 minutes** during standard daytime and evening hours. * **Airport & Transit Proximity:** It is only about 10–15 minutes (under 4 miles) from **Norfolk International Airport (ORF)**, which ensures a steady rotation of active rideshare drivers in the immediate vicinity. * **Key Destinations:** You will have no problem hailing a car to/from popular local destinations like Town Center (5–7 minutes away), Downtown Norfolk (around 15 minutes away), or the Virginia Beach Oceanfront (around 20 minutes away). **Tip:** If you need a ride during peak rush-hour windows (7:30–9:00 AM or 4:30–6:30 PM) or late on a weekend night, expect occasional surge pricing and plan for an extra 5–10 minutes of wait time.

Q: Are there breakfast spots near Extended Stay America - Norfolk - Virginia Beach?

A: Yes, there are several breakfast and brunch spots close to the **Extended Stay America Suites – Norfolk – Virginia Beach** (located along Cleveland Street / Newtown Road corridor, near I-264 and Virginia Beach Town Center): ### Quick Bites & Casual Breakfast (Within 2–5 minutes) * **First Watch (Town Center / Virginia Beach Blvd):** Located just a short drive east towards Town Center, this popular daytime cafe specializes in healthy, hearty breakfast options—including avocado toast, specialty omelets, pancakes, and fresh juices. * **Waffle House:** There is a location just a couple of minutes away (near Wesleyan Drive / Northampton Blvd) offering 24/7 classic diner fare, hash browns, and waffles. * **Panera Bread & Starbucks:** Multiple locations sit within 1–2 miles along Virginia Beach Boulevard and near Newtown Road for coffee, breakfast sandwiches, and pastries. ### Sit-Down Diners & Local Brunch Spots (5–10 minutes) * **The Egg Bistro (Haygood location):** A local favorite located about a 7–10 minute drive north on Independence Blvd, known for creative eggs Benedicts, brunch cocktails, skillets, and stuffed French toast. * **Metro Diner:** Located nearby on North Military Highway/Princess Anne, offering diner comfort foods like fried chicken & waffles, cinnamon roll pancakes, and loaded scrambles. * **Citrus Breakfast & Lunch:** A highly rated local spot situated a short drive away, known for scratch-made breakfast items, soft-shell crab specials, and fresh mimosas. * **Town Center Cafes & Bakeries:** A 5-minute drive puts you in the middle of Virginia Beach Town Center, where you'll find spots like **Tupelo Honey Cafe** (Southern brunch, biscuits, and chicken and waffles) and local bagel and coffee shops. *(Note: Extended Stay America also provides a complimentary grab-and-go morning breakfast with packaged items and coffee in the lobby if you need something quick on the way out).*

Q: Are there local festivals or seasonal events at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street) does **not** host festivals or seasonal events on-site. It operates as an extended-stay, budget/midscale hotel designed for residential and business travelers, offering self-catering suites rather than banquet facilities or event venues. However, the hotel sits right on the border of Virginia Beach and Norfolk (near I-264 and Virginia Beach Town Center), placing it within a short drive of major annual festivals and seasonal events across both cities: --- ### **Nearby Events in Virginia Beach (10–20 minutes away)** * **Virginia Beach Neptune Festival** *(September)*: The city’s biggest annual festival, featuring the International Sand Sculpting Championship, live music, and artisan booths along the boardwalk. * **East Coast Surfing Championship (ECSC)** *(August)*: One of the oldest surfing contests in North America, featuring beach volleyball, skate contests, and concerts at the oceanfront. * **Town Center Seasonal Events** *(5 minutes away)*: Outdoor concerts in the summer, seasonal restaurant weeks, and tree-lighting/holiday celebrations in the winter at Virginia Beach Town Center. * **Jackalope Fest** *(May/June)*: Action sports festival (skateboarding, BMX, bouldering) at the oceanfront. * **Holiday Lights at the Beach** *(November–January)*: A drive-through holiday light show stretching along the Virginia Beach boardwalk. --- ### **Nearby Events in Downtown Norfolk (10–15 minutes away)** * **Norfolk Harborfest** *(June)*: America’s largest and longest-running maritime festival, featuring tall ships, air shows, fireworks, and live music at Town Point Park. * **Norfolk Waterfront Jazz Festival** *(August)*: A weekend of national smooth-jazz artists along the Elizabeth River. * **Virginia International Tattoo & Arts Festival** *(Spring)*: A military tattoo and world-class performing arts festival held downtown. * **Bay Days & Seasonal Celebrations**: Food truck rodeos, holiday craft markets, and beer/wine festivals held year-round at Town Point Park. If you are staying at the hotel during a specific month or season, the front desk can often point you toward what is happening that weekend along the oceanfront or downtown waterfront.

Q: Can I book excursions through Extended Stay America - Norfolk - Virginia Beach?

A: **No, you cannot book excursions directly through Extended Stay America - Norfolk - Virginia Beach.** Extended Stay America operates as a budget/midscale extended-stay property focusing on self-sufficient accommodations (suites with in-room kitchens, free Wi-Fi, and guest laundry). The hotel **does not offer a concierge service, tour desk, or excursion booking platform**. If you are looking to book tours or activities around the Norfolk and Virginia Beach area (such as dolphin/whale-watching boat tours, kayak excursions, or historical tours), you will need to book them independently through: * **Direct Tour Operators** (e.g., Rudee Tours, Virginia Aquarium boat trips, or First Landing State Park rentals) * **Third-Party Travel Platforms** (e.g., Viator, GetYourGuide, or TripAdvisor) * **Local Visitor Information** (e.g., VisitVirginiaBeach.com or VisitNorfolk.com)

Q: Do I need a car to explore the area near Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, having a car is strongly recommended.** Here is why: ### 1. The Immediate Area Is Suburban and Auto-Centric The hotel is located at **5757 Cleveland Street in Virginia Beach**, situated right off Interstate 264. The surrounding area consists primarily of office parks, arterial highways, and shopping plazas. Cleveland Street and nearby roads like Newtown Road and Independence Boulevard have wide intersections and fast-moving traffic, making them largely unfriendly to pedestrians. ### 2. Distance to Major Attractions The Hampton Roads area is sprawling, and most key destinations are not within walking distance: * **Virginia Beach Oceanfront / Boardwalk:** ~13–15 miles east (roughly a 20-minute drive). * **Town Center of Virginia Beach:** ~3 miles east (short drive, but not practically walkable). * **Downtown Norfolk / Waterside District:** ~8–10 miles west. * **Mount Trashmore Park:** ~5 miles east. * **Norfolk Botanical Garden / ORF Airport:** ~4–7 miles away. ### 3. Public Transit is Limited While Hampton Roads Transit (HRT) operates buses in the region and the **Newtown Road Station** (the eastern terminus of Norfolk's *The Tide* light rail) is about 1.5 miles away, transit connections between Norfolk and Virginia Beach are slow, require transfers, and do not directly serve most tourist sites or the oceanfront efficiently. ### Alternatives if You Don't Want to Rent a Car: * **Rideshares (Uber/Lyft):** Readily available throughout Virginia Beach and Norfolk. This can be cost-effective if you only plan to take one or two trips per day. * **Parking Perks:** The hotel offers **free self-parking**, meaning you will not face the high overnight vehicle fees common at downtown or beachfront hotels.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer free local transportation?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not offer free local transportation or shuttle services. They do, however, provide free on-site self-parking for guests with personal or rental vehicles. For local travel around the area, guests typically rely on personal vehicles, rental cars, taxis, or rideshare services such as Uber and Lyft.

Q: How long does it take to get to downtown from Extended Stay America - Norfolk - Virginia Beach?

A: The travel time depends on which "downtown" you are heading toward, as the hotel (located at 5757 Cleveland St) sits right on the border between Norfolk and Virginia Beach along I-264: ### 1. Downtown Norfolk * **Drive / Rideshare:** **10 to 15 minutes** (approx. 7–8 miles west via I-264 W; 20+ minutes during weekday morning rush hour). * **Public Transit (The Tide Light Rail):** About **35–45 minutes**. You can take a 3-minute drive or ~20-minute walk to the nearby **Newtown Road Station**, where The Tide light rail takes about 25 minutes to reach Downtown Norfolk stations (such as MacArthur Square or Civic Plaza). --- ### 2. Virginia Beach Town Center *(Virginia Beach’s downtown business district)* * **Drive / Rideshare:** **5 to 8 minutes** (approx. 2.5 miles east via Cleveland St or I-264 E / Virginia Beach Blvd). --- ### 3. Virginia Beach Oceanfront *(Resort / Beachfront area)* * **Drive / Rideshare:** **15 to 20 minutes** (approx. 12–13 miles east via I-264 E; longer on peak summer weekends).

Q: Is Extended Stay America - Norfolk - Virginia Beach centrally located for sightseeing?

A: **No, it is not centrally located for sightseeing on foot**, but it can serve as a practical, central base **if you have a car**. ### Why it is not ideal for sightseeing on foot: * **Suburban/Commercial setting:** Located at 5757 Cleveland Street (just off Interstate 264), the hotel sits in a commercial/business-park corridor near the border between Norfolk and Virginia Beach. * **Not walkable to top sights:** There are no major tourist attractions, historic districts, or beach access within walking distance. ### Why it works as a driving base: Because it is situated right along the I-264 corridor between Norfolk and Virginia Beach, it provides roughly equal highway access to the major sights in both cities: * **Virginia Beach Oceanfront & Boardwalk:** ~13–15 miles (about 20 minutes by car). * **Downtown Norfolk** (Nauticus, Battleship Wisconsin, Chrysler Museum): ~7–9 miles (about 12–15 minutes by car). * **Norfolk Botanical Garden & Norfolk Airport (ORF):** ~6–7 miles. * **Virginia Beach Town Center** (shopping and dining): ~2.5 miles. ### Summary: * **Choose it if:** You are driving, looking for budget/extended-stay accommodations with a kitchen, and plan to split your time evenly between Norfolk and the Virginia Beach area. * **Avoid it if:** You want a walkable vacation near the beach, nightlife, or major historic landmarks. In that case, you would be much better off staying at the **Virginia Beach Oceanfront** or in **Downtown Norfolk**.

Q: Is parking easy near local attractions at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** is located near the Norfolk/Virginia Beach border (off I-264 near Newtown Road), putting you roughly 5 to 15 miles away from most regional highlights. How easy parking is near attractions depends significantly on where you go: ### 1. Virginia Beach Oceanfront & Boardwalk (~13–15 miles away) * **Ease:** **Moderate to difficult** depending on the season. * **Details:** During peak season (late spring through Labor Day) and sunny summer weekends, parking near the oceanfront fills up quickly. * **Options:** The city operates several large municipal garages and surface lots (such as on 9th, 25th, and 31st Streets), alongside metered street parking. Rates typically range between $2/hour to flat day rates of $10–$20+. Arriving before 10:00 AM or after 5:00 PM makes finding a spot much easier. In the off-season, parking is readily available. ### 2. Virginia Beach Town Center (~4 miles away) * **Ease:** **Very easy and free.** * **Details:** If you are visiting for dining, shopping, or shows (such as the Sandler Center for the Performing Arts), the Town Center provides multiple large, multi-level public parking garages that offer **free** self-parking. ### 3. Downtown Norfolk Attractions (~8–10 miles away) *(e.g., Battleship Wisconsin / Nauticus, Chrysler Museum of Art, Waterside District)* * **Ease:** **Easy to moderate.** * **Details:** * The **Chrysler Museum of Art** has its own dedicated free parking lot. * Downtown waterfront spots (Nauticus, Waterside) use municipal pay garages and metered street parking. These spots are plentiful and easy to navigate on regular weekdays, though garages charge hourly/event fees and can be busy during festivals or waterfront concerts. ### 4. Parks and Nature Attractions * **Norfolk Botanical Garden (~7 miles away):** Very easy; large, paved on-site lot included with/at admission. * **Mount Trashmore Park (~6 miles away):** Very easy; ample free park-owned surface lots. * **First Landing State Park (~14 miles away):** Easy during weekdays and off-season, but weekend lots fill up fast in summer; requires a state park parking/entry fee. *(Note: At the hotel itself, **on-site self-parking is complimentary and easy**.)*

Q: Is public transportation near Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, public transportation is available near Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street, Virginia Beach, VA): * **HRT Bus Lines:** Hampton Roads Transit (HRT) operates local bus routes nearby. The nearest bus stops are located along nearby corridors such as **Newtown Road**, connecting to the surrounding shopping centers, medical facilities, and transit centers. * **The Tide Light Rail:** The hotel is approximately 1 mile (around a 20-minute walk or a 3-minute drive/rideshare) from the **Newtown Road Station**, which is the eastern terminus of Norfolk’s *The Tide* light rail system. From Newtown Road Station, you can ride directly into Downtown Norfolk, Norfolk State University, and Sentara Norfolk General Hospital.

Q: Is the area safe for tourists at Extended Stay America - Norfolk - Virginia Beach?

A: The area around **Extended Stay America Suites - Norfolk - Virginia Beach** (located off Greenwich Road / I-264 near the Norfolk–Virginia Beach city border) is **generally safe during normal daylight hours, but it is not an ideal area for typical vacation tourists.** Here is a breakdown of what to expect regarding safety, location, and the property itself: ### 1. Surrounding Neighborhood & Safety * **Commercial / Highway Corridor:** The property sits in a busy interstate corridor (I-264) near Sentara Leigh Hospital and various corporate/retail parks. It is not a dangerous "high-crime inner city" zone, but it is heavily car-dependent, commercial, and somewhat isolated from pedestrian activity. * **Nighttime Caution:** Walking around the immediate streets at night is not recommended. The areas immediately surrounding interstate ramps and large parking lots in this corridor can attract loitering and occasional petty property crime (such as vehicle break-ins). ### 2. Property Atmosphere & Guest Feedback * **Type of Stay:** Like many budget extended-stay chains, this property caters heavily to long-term residents, workers, traveling nurses, and people in temporary housing transitions, rather than vacationing tourists. * **Review Trends:** Traveler reviews are mixed. While many guests find the staff friendly and the price affordable, common complaints mention people hanging around exterior walkways/parking lots, strong cigarette or cannabis smells, and cleanliness issues. ### 3. Tourist Convenience * **Distance to Attractions:** This hotel is roughly **12 to 14 miles inland from the Virginia Beach Oceanfront/Boardwalk** (about a 20- to 25-minute drive depending on traffic). * **Lack of Walkability:** You cannot walk to beaches, sights, or entertainment. You will need a car or rideshare for almost everything. ### Bottom Line & Recommendation * **If you are just looking for a low-cost overnight stop while passing through by car:** It is generally adequate provided you take standard travel precautions—lock your vehicle, keep all valuables out of sight, and avoid wandering the parking lot late at night. * **If you are visiting Virginia Beach for a vacation/leisure trip:** You will likely feel safer, more comfortable, and have a much better tourist experience staying closer to the **Virginia Beach Oceanfront**, the **North End/Chesapeake Bay (Chic's Beach)**, or the **Virginia Beach Town Center** area.

Q: Is there shopping close to Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, there is plenty of shopping very close to Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street, Virginia Beach): ### 1. **Everyday & Grocery Shopping (Within 1–3 miles / 5–7 minutes)** * **Target & Pembroke Square:** Just over 2 to 3 miles east along Virginia Beach Boulevard, you'll find a Target, big-box retail stores, and services. * **Kroger & Local Groceries:** Several major grocery stores, including Kroger and nearby discount grocers, are within a 5- to 10-minute drive, convenient for stocking the hotel’s in-suite kitchens. * **Convenience Stores:** There is a Wawa right across the street on Cleveland Street for quick snacks, grab-and-go food, and essentials. ### 2. **Town Center of Virginia Beach (~3 miles / 7–8 minutes)** * A vibrant, walkable downtown district featuring upscale retail, apparel shops, department stores, and dining options. ### 3. **Major Shopping Centers & Plazas (Within 3–5 miles / 8–12 minutes)** * **JANAF Shopping Yard:** Located just across the Norfolk border (about 10 minutes away), this large open-air shopping center features retailers like Walmart Supercenter, Ross Dress for Less, BJ’s Wholesale Club, Petco, and numerous specialty stores. * **Kempsville Marketplace & Crossroads:** Around 3–4 miles away, featuring various neighborhood retail strips, pharmacies, and specialty shops. ### 4. **Enclosed Malls (Within 10–15 minutes)** * **Greenbrier Mall (Chesapeake):** About a 10-to-15-minute drive southwest, offering traditional mall department stores, clothing chains, and casual dining. * **Lynnhaven Mall (Virginia Beach):** About 15 minutes east, offering one of the largest shopping mall experiences in the area with Apple, Macy’s, JCPenney, and a large food pavilion.

Q: What are some popular attractions near Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites - Norfolk - Virginia Beach** (located on Cleveland Street off I-264) sits right on the border between Virginia Beach and Norfolk. Thanks to its central location near major highways, you have easy access to attractions in both cities: ### **Very Close (Within 5–10 Minutes)** * **Town Center of Virginia Beach:** About 2–3 miles away, this is the area's premier hub for upscale dining, shopping, and nightlife. It is also home to the **Sandler Center for the Performing Arts**, which hosts concerts, ballets, and theater shows. * **Topgolf Virginia Beach:** Just about 1.5 miles from the hotel, offering multi-level driving bays, games, food, and drinks. * **Mount Trashmore Park:** Roughly 5 miles away, this famous 165-acre converted park features walking/jogging trails, two lakes, skate parks, and large picnic areas. ### **Norfolk Attractions (10–15 Minutes West)** * **Norfolk Botanical Garden:** About 7 miles away (near Norfolk International Airport), spanning 175 acres of themed gardens, boat tours, and walking trails. * **Downtown Norfolk Waterfront & Nauticus:** Around 10 miles away. You can explore **Nauticus** (a maritime science museum), walk aboard the historic **Battleship Wisconsin**, and visit the nearby **Chrysler Museum of Art**. * **Virginia Zoo:** Located in Norfolk, featuring over 700 animals across 53 acres. ### **Virginia Beach Oceanfront & Coast (15–20 Minutes East)** * **Virginia Beach Boardwalk & Oceanfront:** Located about 12–13 miles straight down I-264. Enjoy the 3-mile paved boardwalk, sandy beaches, outdoor dining, and the iconic 34-foot bronze King Neptune statue. * **Virginia Aquarium & Marine Science Center:** Just south of the oceanfront, featuring walk-through marine habitats, hands-on touch pools, and boat tours for dolphin-watching. * **First Landing State Park:** Located along the Chesapeake Bay/North Virginia Beach, this park offers miles of hiking/biking trails through coastal maritime forests and calm bay beaches. * **Cape Henry Lighthouse:** Situated nearby at Fort Story, this historic site marks the first federally funded public works project of the newly formed U.S. government (1792).

Q: What are the most-visited attractions within 1 mile of Extended Stay America - Norfolk - Virginia Beach?

A: The **Extended Stay America Suites – Norfolk – Virginia Beach** is located at **5757 Cleveland Street, Virginia Beach, VA** (near Greenwich Road and I-264). Because the hotel sits directly in an interstate corridor and commercial/office park, large tourist landmarks are typically 2 to 6 miles away. However, the most-visited points of interest and recreational spaces located **within 1 mile** include: 1. **Williams Farm Park & Skate Park** *(~0.9 miles north)* * **What it is:** A 36-acre community park featuring large sports fields, walking trails, and a premier 25,000-square-foot outdoor concrete skate park with tiered bowls and plaza sections. It is adjacent to the Williams Farm Recreation Center. 2. **Newtown Road Commercial Corridors & Retail Centers** *(Within 0.5 – 1 mile)* * **What it is:** Located right along Newtown Road and Virginia Beach Blvd, these shopping strip hubs feature dozens of popular eateries, local diners, and national retail stores, representing the highest day-to-day foot traffic area immediately accessible around the hotel. --- ### Highly Popular Attractions Just Beyond the 1-Mile Mark (1.5 – 3 miles) If you can expand your radius by just a mile or two, you will find several of the area’s most heavily visited attractions: * **Topgolf Virginia Beach** *(~1.6 miles away)* – A major multi-level driving range, sports bar, and entertainment venue. * **Town Center of Virginia Beach & Sandler Center for the Performing Arts** *(~2.5 to 3 miles east)* – The primary downtown hub of the city, packed with shopping, fine dining, comedy clubs, and theatrical performances. * **Mount Trashmore Park** *(~4 to 5 miles east)* – One of the most-visited city parks in Virginia, famous for its massive human-made hills, lakes, skate park, and kite-flying areas.

Q: What is the average lead time required for reservations at popular restaurants near Extended Stay America - Norfolk - Virginia Beach?

A: The lead time required for dining reservations near **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street) depends largely on the category of restaurant and the day of the week, as the hotel sits just 5–10 minutes from the **Town Center of Virginia Beach** dining hub: ### 1. Fine Dining & Upscale Steakhouses * **Examples:** *Ruth's Chris Steak House*, *Bravo! Italian Kitchen*, or high-end spots around Town Center. * **Lead Time:** * **Weekdays (Mon–Thu):** **Same-day to 1–2 days in advance** is usually sufficient for prime dinner slots. * **Weekends (Fri–Sat):** **3 to 7 days in advance**. Prime dinner slots (6:30 PM – 8:00 PM) tend to book up by midweek. * **Holidays / Special Events:** **2 to 4 weeks in advance** (e.g., Valentine's Day, Mother's Day, graduation weekends). ### 2. Popular Casual & Trendy Dining * **Examples:** *Tupelo Honey*, *Yard House*, *The Cheesecake Factory*, *PF Chang's*, or local brewpubs in and around Town Center / Pembroke. * **Lead Time:** * **Weekdays:** **Same-day or a few hours ahead** via apps like OpenTable, Resy, or Yelp Waitlist. Walk-ins are common with 10–25 minute waits. * **Weekends / Peak Hours:** **1 to 3 days in advance** for guaranteed table seating. Walk-ins during weekend rushes often encounter 30–60 minute waits. ### 3. Destination / Oceanfront Dining (15–20 minutes drive) * **Examples:** If venturing toward the oceanfront/resort area (e.g., *Orion's Roof*, *Terrapin*, or *Waterman’s Surfside Grille*): * **Lead Time:** High-demand rooftop or boutique fine-dining spots (like *Orion's Roof*) often require **1 to 3 weeks in advance**, especially during peak tourist season (late spring through summer). ### Summary Recommendation * For a standard dinner party of 2–4 people visiting typical popular restaurants nearby, booking **2 to 3 days in advance for a weekend** or **earlier the same day for a weekday** will cover most dining needs. * If you have a larger group (6+ people), aim to reserve at least **1 week ahead**.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a swimming pool?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not have a swimming pool. Its on-site amenities include fully equipped kitchens, a fitness center, laundry facilities, a picnic/grilling area, and complimentary Wi-Fi and grab-and-go breakfast.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no special promotions or discounts specifically for laundry services** at the Extended Stay America Suites / Select Suites – Norfolk – Virginia Beach. Key details regarding the laundry amenities at this property: * **Self-Service Facility:** Like most Extended Stay America properties, the hotel provides an on-site, self-service guest laundry room rather than a complimentary full-service valet laundry. * **Standard Pricing:** Washers and dryers are coin-operated or mobile-app enabled (standard rates usually run around $2.00 to $3.50 per wash/dry cycle), and these rates are fixed year-round. * **Dry Cleaning / Third-Party Services:** While outsourced dry cleaning/laundry services may be facilitated via the front desk, they are handled by a third-party vendor at standard service rates. * **General Hotel Discounts:** While laundry isn't discounted, Extended Stay America regularly offers promotions on room rates (such as weekly/monthly extended-stay discounts, AAA, military/government rates, and Extended Perks member deals).

Q: Are there self-service laundry facilities available on site at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, there are on-site self-service guest laundry facilities available at the Extended Stay America Suites - Norfolk - Virginia Beach. The washers and dryers are coin- or app-operated and accessible to guests 24 hours a day.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a coin-operated laundry facility?

A: **Yes**, Extended Stay America Suites - Norfolk - Virginia Beach provides an on-site, coin-operated self-service laundry facility for guests. As with standard Extended Stay America locations, the laundry room is typically accessible 24 hours a day and may also support mobile app payments alongside coins.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer on-site laundry services?

A: **Yes**, Extended Stay America Suites - Norfolk - Virginia Beach provides **on-site guest laundry facilities**. The self-service laundry area is equipped with coin- or app-operated washers and dryers accessible to guests 24/7.

Q: How do I arrange laundry service at Extended Stay America - Norfolk - Virginia Beach?

A: To do laundry at the **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland St), the process depends on whether you are using the self-serve facilities or need third-party dry cleaning: ### 1. Self-Service Guest Laundry (Most Common) Extended Stay America properties feature a 24-hour, self-serve guest laundry room on-site: * **Location:** Typically located on the ground floor near the main public areas/elevators. Your room key may be required for access. * **Payment:** The washers and dryers are coin- or app-operated (such as CSCPay Mobile or ShinePay, depending on the current machine vendor installed). * **Detergent & Supplies:** You can bring your own laundry detergent, or you can purchase single-use detergent packets at the front desk or from a vending dispenser in the laundry room. * **In-Room Equipment:** An iron and ironing board are provided in your suite or available upon request from the front desk. ### 2. Full-Service Dry Cleaning / Valet Laundry If you need professional cleaning or pressed garments: * **Contact the Front Desk:** The hotel partners with local third-party laundry/dry-cleaning services. * **Schedule Pickup:** Visit or call the 24-hour front desk to ask for a laundry bag, inventory ticket, and current rate sheet. * Turn in your laundry bag in the morning (usually by 8:00 AM or 9:00 AM) to receive same-day or next-day return, and the charges will be billed directly to your room folio or paid directly depending on the service. *Tip: If you need quarters for the self-serve machines or assistance downloading the laundry app, stop by the front desk—the staff can break bills or guide you through the machine payment options.*

Q: Is same-day laundry service available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the hotel does not offer a full-service, same-day laundry or valet wash-and-fold service. Instead, Extended Stay America – Norfolk – Virginia Beach provides **24-hour, self-service guest laundry facilities** on-site. Guests have access to coin- or app-operated washers and dryers to wash their own clothes anytime. If you require professional same-day drop-off or dry cleaning services, you would need to use a local laundromat or dry cleaner in the Virginia Beach/Norfolk area.

Q: Is there a fee for laundry services at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, there is a fee.** Extended Stay America locations—including the **Norfolk - Virginia Beach** property—provide **self-service guest laundry facilities** that are coin- or card-operated. * **Washers and dryers:** Typically cost around **$2.00 to $3.50 per load** each. * **Detergent:** Single-use detergent and fabric softeners are usually sold via a vending machine or at the front desk for an additional small charge (or you can bring your own). * **Third-party / Dry cleaning:** Any off-site dry cleaning or pickup laundry services arranged through or delivered to the hotel will carry standard commercial service fees.

Q: What are the laundry hours at Extended Stay America - Norfolk - Virginia Beach?

A: The on-site guest laundry facilities at **Extended Stay America Suites - Norfolk - Virginia Beach** are open **24 hours a day, 7 days a week**. The room is equipped with coin-operated/card-operated washers and dryers so guests can do laundry at any time.

Q: What is the turnaround time for laundry service at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America – Norfolk – Virginia Beach does not provide a traditional full-service hotel laundry or dry cleaning drop-off service.** Instead, the property offers a **self-service, on-site guest laundry room**: * **Turnaround time:** Entirely up to you — standard wash and dry cycles typically take between **45 and 75 minutes** per load. * **Hours:** Available **24 hours a day, 7 days a week**. * **Setup:** Washers and dryers are coin- or card-operated, and guests provide their own detergent (or purchase supplies from the on-site vending machines/front desk). If you require **professional wash-and-fold or dry-cleaning services**, you would need to use a local third-party pickup and delivery service (or off-site laundromat) in the Norfolk/Virginia Beach area, which generally averages a **24- to 48-hour turnaround**.

Q: What laundry services are available at Extended Stay America - Norfolk - Virginia Beach?

A: At the **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland St), the following laundry services and facilities are available: * **On-Site Guest Laundry Room:** A self-service laundry facility equipped with washers and dryers. * **24/7 Access:** The laundry facilities are open 24 hours a day for guest convenience. * **Payment Methods:** The machines are coin-operated and/or support mobile-app payment systems (which also let you check machine availability). * **In-Room Ironing Amenities:** Standard Suites typically include an iron and a full-size ironing board (or available upon request through the front desk). * **Dry Cleaning / Laundry Services:** Off-site dry cleaning and professional laundry services can also be arranged through the front desk for an additional fee.

Q: Are loyalty perks included with packages at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach**, loyalty perks work differently depending on what you mean by “packages”: ### 1. Travel Packages (Flight + Hotel / Third-Party OTAs) If you booked a vacation bundle or package through a third party (such as Expedia, Priceline, or an airline): * **No exclusive member rates or booking discounts:** Extended Stay America’s loyalty program (**Extended Perks**) requires you to book directly through their official channels (esa.com, over the phone, or directly at the hotel front desk) while logged in to apply member discounts. * **Perks tied to stays (7+ nights):** Standard on-property perks—such as early check-in or late checkout (available on stays of 7+ nights, subject to availability)—are usually honored on-site if you present your Extended Perks membership, but discounted rates and promotional credits cannot be applied retroactively to third-party travel packages. ### 2. Mail & Parcel Packages (Deliveries) If you are asking about shipping/receiving personal mail or parcel deliveries during your stay: * The front desk allows incoming mail and package deliveries for all guests with an active reservation at no extra charge (retrievable at the desk with photo ID). This is a general property convenience, not restricted to loyalty members. --- **Tip:** Because Extended Perks is a non-points-based program (offering instant retail discounts, member rates, and early/late check-in on longer stays), you will get the maximum value by signing up for free and booking the hotel room directly rather than bundling it into a third-party package.

Q: Are member rates lower than public rates at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, member rates are generally lower than public rates** at Extended Stay America - Norfolk - Virginia Beach. Details regarding their member pricing include: * **Exclusive Member Rate:** Members of the free loyalty program, **Extended Perks**, receive access to an exclusive member rate that is discounted compared to standard, non-member public rates (Best Available Rates) when booking directly on ESA’s website, app, or by phone. * **New Member Discount:** New sign-ups typically receive an immediate 10% welcome discount for their next booking. * **Longer Stay Stacking:** Extended Stay America operates on length-of-stay tiered pricing (lower rates for stays of 7+ or 30+ nights), and member discounts apply across these booking tiers when available. **Note:** To see and book the lower member rates, you must be logged into an active Extended Perks account at the time of your search on the Extended Stay America website.

Q: Are there AAA or AARP discounts at Extended Stay America - Norfolk - Virginia Beach?

A: Extended Stay America locations—including the **Extended Stay America Suites - Norfolk - Virginia Beach** (on Cleveland Street)—handle these discounts as follows: * **AAA Discount:** **Yes.** Extended Stay America offers an official **Auto Club/AAA discount**. * It typically applies to short stays (1 to 6 nights). * When booking online, select the **Auto Club/AAA** rate under the special rates drop-down menu. * You will need to show a valid AAA membership card and photo ID at check-in. * **AARP / Senior Discount:** **Yes, through their general Senior Discount.** * Extended Stay America does not have an exclusive partnership with AARP, but they offer a dedicated **Senior Discount** for guests **55 and older** regardless of whether you have an AARP membership. * You can select **Senior Discount** in the booking options on their website or request it over the phone. A valid ID showing proof of age is required upon check-in. *Tip:* Discounted rates are subject to room availability on your specific travel dates. Also consider comparing the AAA/Senior rate against their free **Extended Perks** member rate or weekly stay pricing, as longer stays (7+ nights) often qualify for automatic tier discounts that may be lower than motor club rates.

Q: Are there advance purchase discounts at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, advance purchase discounts are generally available at the Extended Stay America Suites – Norfolk – Virginia Beach location.** Through Extended Stay America’s brand-wide **Advance Purchase Rate**, guests who book and pay ahead of time can typically save up to **10%** off the standard daily rate. Key details to keep in mind when looking for an advance purchase rate: * **Prepayment & Cancellation:** Advance purchase rates are typically fully prepaid and either non-refundable or subject to strict cancellation terms compared to standard flexible bookings. * **Availability:** Like most hotel discounts, the rate depends on availability, room type, and season. It may not be available on high-occupancy dates or during major local events. * **How to book:** When searching for dates in advance on the official Extended Stay America website (or booking channels like Expedia), check the rate options listed under the room types to select the prepaid/advance purchase option.

Q: Are there all-inclusive options at Extended Stay America - Norfolk - Virginia Beach?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not offer all-inclusive options.** Extended Stay America is a budget/midscale extended-stay hotel chain rather than a resort. There are no packages that bundle all meals, drinks, or entertainment. Instead, the hotel operates on a self-catering model with the following complimentary amenities included in the standard room rate: * Fully equipped kitchens in each suite (refrigerator, stovetop, microwave, and utensils) * Free grab-and-go breakfast (typically coffee, muffins, oatmeal, or breakfast bars) * Free Wi-Fi * Free parking Guests are expected to buy groceries, prepare their own meals, or dine at restaurants nearby.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, typically you can access Black Friday and Cyber Monday discounts for the Extended Stay America – Norfolk – Virginia Beach location.** Rather than individual hotels hosting standalone holiday sales, **Extended Stay America runs chain-wide Black Friday and "Cyber Week" promotions** that apply to participating locations nationwide, including Norfolk/Virginia Beach. ### What to Expect: * **The Deals:** Extended Stay America’s annual Cyber Week / Black Friday sales usually offer tiered discounts based on the length of stay, often reaching **up to 50% to 60%+ off** standard rates for future bookings. * **Timing:** These promotions typically go live during Thanksgiving week (late November) and run through Cyber Monday into early December. * **Promo Codes:** During the sale window, a site-wide coupon code (promoted on their homepage banner and promotional emails) must be entered into the **"Special Rate" / "Promo Code"** field when searching for the Norfolk/Virginia Beach property. ### How to Prepare: 1. **Join Extended Perks:** Members of Extended Stay America's free loyalty program often get early access to holiday promo codes and an extra baseline discount (usually 10% or more). 2. **Book Directly:** The steepest Cyber Week promotional codes are almost always exclusive to bookings made directly through [extendedstayamerica.com](https://www.extendedstayamerica.com) rather than third-party travel sites. 3. **Check Restrictions:** Holiday promotional rates are subject to room availability, minimum night requirements, and blackout dates.

Q: Are there corporate discounts available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, corporate discounts are available at Extended Stay America – Norfolk – Virginia Beach.** You can access or set up these discounts in a few ways: 1. **Direct Corporate Codes:** If your company already has an established corporate agreement with Extended Stay America, you can enter your company’s designated **Corporate Code** under the *Special Rate* dropdown on the booking engine. 2. **Business Accounts (Client Connect):** Companies, project teams, and travel managers can establish customized corporate rates and direct billing through Extended Stay America’s corporate sales program (*Client Connect*). This program provides negotiated pricing for corporate stays, especially for construction crews, healthcare workers, IT contractors, and relocation projects. 3. **Length-of-Stay Discounts:** If your business does not have a formal corporate contract, the property automatically offers tiered discounts through their **STAY longer. Save more.** pricing for weekly (7+ nights) and monthly stays. 4. **Government & Military Rates:** Due to the heavy military presence in the Norfolk/Virginia Beach area, official government and military rates are also selectable when booking. **To arrange or verify rates:** * Check with your company’s corporate travel manager for an existing booking code. * Apply your code online via the official Extended Stay America website by selecting **Corporate Code** under the rate type. * Contact the hotel directly or reach out to Extended Stay America’s Corporate Sales team via their website to negotiate a volume-based business rate.

Q: Are there credit card partner promotions at Extended Stay America - Norfolk - Virginia Beach?

A: The **Extended Stay America – Norfolk – Virginia Beach** property does not maintain an exclusive, location-specific credit card partnership. However, you can save on your stay through several chain-wide credit card and travel promotions: 1. **Card Issuer Cash-Back Offers (Chase Offers, Amex Offers, Bank of America, Capital One Offers)** * Major card issuers frequently rotate targeted statement-credit offers for **Extended Stay America** (e.g., spend a minimum amount and receive 10%–15% cash back). * Check your credit card banking app or portal under the "Offers" section before booking, add the deal to your card, and pay directly through the official Extended Stay America website. 2. **Credit Card Travel Portals** * If you carry cards earning flexible travel points (such as Chase Sapphire, Capital One Venture, or American Express), you can book rooms through **Chase Travel, Capital One Travel, or Amex Travel**. This allows you to earn bonus multipliers (typically 5x–10x points) or redeem points toward your stay. 3. **Brand Discounts & "Extended Perks"** * Extended Stay America does not issue a co-branded credit card, but booking direct through their free **Extended Perks** program grants instant discounts and member perks. * The brand also accepts standard affiliate rates, including **AAA/CAA, AARP/Senior, and Military/Government** rates, which can be combined with any rewards card that earns bonus points on general travel/hotel purchases.

Q: Are there dining credit packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no dining credit packages** offered at Extended Stay America - Norfolk - Virginia Beach. Extended Stay America properties operate as budget-friendly extended-stay hotels and do not feature full-service on-site restaurants, bars, or room service. Because they lack internal dining establishments, they do not sell room packages that bundle food and beverage credits. Instead, dining-related amenities and options at this location include: * **In-Suite Kitchens:** Every suite includes a fully equipped kitchen with a full-size refrigerator/freezer, stovetop, microwave, and cookware/utensils so guests can prepare their own meals. * **Complimentary Grab-and-Go Breakfast:** Basic morning items (such as breakfast bars, muffins, and coffee/tea) are provided free in the lobby. * **Delivery Partnerships & Member Discounts:** The brand partners with services like Grubhub (often offering temporary Grubhub+ delivery perks to guests), and their free loyalty program, *Extended Perks*, provides members with discounts and coupons for thousands of national and local restaurants.

Q: Are there event or festival-themed packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not offer event- or festival-themed packages.** As an extended-stay, budget-friendly hotel chain, the property focuses on essentials for short- and long-term lodging—such as in-suite kitchens, complimentary Wi-Fi, on-site laundry, and weekly/monthly rate discounts. They do not curate themed experiential bundles (such as tickets, event transportation, or themed amenity packages) for local festivals or happenings. However, if you are visiting the area for an event or festival with a group, they do offer **group booking discounts** (typically for room blocks of 5–10 rooms or more) that can be arranged directly through their sales department.

Q: Are there golf stay-and-play packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer golf stay-and-play packages. The hotel is a budget, extended-stay property focusing on self-catering suite accommodations (equipped with in-room kitchens, free Wi-Fi, and laundry facilities) rather than resort-style recreation or vacation packages. However, if you are looking to play golf while staying in the area: * **Nearby Courses:** There are several public and semi-private golf courses within driving distance, including Cypress Point Country Club, Kempsville Greens Golf Course, Honey Bee Golf Club, and Virginia Beach National Golf Club. * **Entertainment:** A **Topgolf** facility is located just a few minutes away (around 1.5 miles). * **Golf Packages:** If you specifically want a bundled stay-and-play package, you would need to look into regional golf tour operators (such as Virginia Golf Vacations) or stay at full-service resorts and oceanfront hotels in Virginia Beach that partner with local courses.

Q: Are there group booking discounts at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, group booking discounts are available** at **Extended Stay America Suites – Norfolk – Virginia Beach** through the brand’s group sales program. The qualification and booking process work as follows: * **Short-Term Group Stays:** Discounts are generally offered for room blocks of **10 or more rooms** (suitable for events like weddings, sports teams, reunions, and conferences). * **Long-Term / Corporate Projects:** Special discounted rates are also available for bookings of **5 or more rooms** staying for **7 nights or longer**. ### How to Request a Group Rate Group discounts are not applied automatically through standard online searches; they must be arranged through their group sales department: * **By Phone:** Call the Extended Stay America Group Sales desk at **1-877-701-3383**. * **Online:** Submit a request through the **Groups & Meetings** inquiry form on the official Extended Stay America website. * **Directly with the Property:** You can also contact the Norfolk – Virginia Beach location directly to speak with an on-site manager or sales coordinator regarding room block availability and customized rates.

Q: Are there holiday packages available at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** does **not** offer traditional all-inclusive vacation or holiday packages (such as bundled resort stays, holiday dinners, or attraction ticket packages). However, you can take advantage of seasonal discounts and savings promotions applicable to holiday travel: * **Brand-Wide Holiday Sales:** Extended Stay America regularly runs nationwide holiday/seasonal promotions (e.g., winter and holiday discount codes like the seasonal "Dashing Through the Savings" sales) that offer discounted nightly rates at participating properties. * **Length-of-Stay Discounts:** Because it operates as an extended-stay hotel, the property offers reduced tiered rates when booking 7+ nights (weekly rates) or 30+ nights (monthly rates), which can significantly lower costs over holiday breaks. * **Standard Member & Partner Discounts:** You can apply discounts for **Extended Perks** members, **AAA/Auto Club**, **Seniors (55+)**, or **Military/Government** personnel when booking your holiday dates. * **Third-Party Travel Packages:** If you are booking a flight and hotel together, online travel agencies like Expedia or Priceline allow you to create your own "vacation package" by bundling flights or car rentals with a stay at this property. **Tip:** Check the **Deals / Special Rates** section directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) around the time of your travel to apply any active promo codes during checkout.

Q: Are there midweek specials at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America – Norfolk – Virginia Beach** does not offer a specific named package branded as a "midweek special". However, you can effectively secure midweek and general savings through several standard options: 1. **Lower Midweek Base Rates:** Because the hotel is located near coastal and leisure areas, room demand is typically highest on weekends. As a result, standard nightly rates for Tuesday–Thursday stays are frequently cheaper than Friday and Saturday nights. 2. **Weekly & Extended Stay Tiers:** The hotel’s primary discounts are based on length of stay. Bookings of **7+ nights** or **30+ nights** automatically receive reduced average nightly rates. 3. **Extended Perks / Member Deals:** Enrolling in the free *Extended Perks* program grants an instant discount (typically 10% off your next stay) and access to exclusive member rates. 4. **Affiliation Discounts:** Standard discounts apply across dates (including midweek) for **AAA/CAA members, seniors, government personnel, and active/retired military**. 5. **Advance Purchase Rates:** Non-refundable reservations made well in advance typically receive discounted pricing compared to flexible booking rates. To view the exact midweek rate for your intended travel dates, check directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the front desk at the Norfolk/Virginia Beach property.

Q: Are there off-season discounts at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, you can typically find significantly lower rates and seasonal discounts at **Extended Stay America (Suites / Select Suites) – Norfolk – Virginia Beach** during the off-season. The Virginia Beach tourism season peaks in late spring and summer (Memorial Day through Labor Day). Consequently, late autumn through winter sees standard room rates drop considerably due to lower beach tourist demand. You can take advantage of lower pricing and promotions in several ways: 1. **Seasonal Base Rate Drops:** Nightly rates during late fall, winter, and early spring can drop as low as the **$60–$75 range** compared to higher peak-summer rates. 2. **Weekly & Monthly Length-of-Stay Discounts:** Extended Stay America operates on a tiered pricing structure. Booking a continuous stay of **7+ nights** or **30+ nights** automatically applies reduced nightly rates. 3. **Chain-Wide Seasonal Sales & Promo Codes:** Extended Stay America frequently runs seasonal flash sales (e.g., *Fall Travel Savings*, *Holiday/Winter Sales*) offering **10% to 50%+ off** standard stays. Checking the "Special Offers" tab on the official website or signing up for **Extended Perks** often yields an instant member discount. 4. **Standard Affinity Discounts:** If off-season promo codes are not active, you can still apply standard year-round discounts during booking, such as **Military/Government** (very common in the Norfolk area), **AAA**, or **Senior/AARP** rates. *Tip:* Check the official [Extended Stay America website](https://www.extendedstayamerica.com) directly to compare the standard daily rate against their weekly rate and any active seasonal promo codes for your travel dates.

Q: Are there pool or cabana packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no pool or cabana packages** at Extended Stay America Suites - Norfolk - Virginia Beach. Extended Stay America is a budget-focused, extended-stay hotel chain. Its properties do not feature resort-style amenities, private cabanas, day passes, or cabana rental services. Amenities at this location are centered around practical long-term needs, including in-room kitchens, free Wi-Fi, on-site laundry facilities, and a fitness room. If you are looking for poolside cabanas or pool day packages in the area, you would need to look at upscale resort properties along the **Virginia Beach Oceanfront** or use a day-pass booking service like *ResortPass* for participating local resorts.

Q: Are there resort credit promotions at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no resort credit promotions** at the **Extended Stay America – Norfolk – Virginia Beach** (or within the Extended Stay America brand in general). Extended Stay America is a budget- and midscale extended-stay lodging chain, not a full-service resort. Because these properties do not feature resort amenities such as full-service on-site restaurants, bars, or spas, they do not offer resort fees or on-property resort credits. Instead, the promotions available for this location typically include: * **"Stay Longer, Save More" tiered rates:** Percentage discounts for weekly (7+ nights) or monthly (30+ nights) bookings. * **Extended Perks loyalty savings:** Direct booking discounts (typically 10% or promotional flash sales) and member coupons. * **Special group discounts:** Reduced rates for AAA/Auto Club members, military/government travelers, and seniors (55+).

Q: Are there romantic getaway packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer romantic getaway packages. Extended Stay America is a budget- and extended-stay-focused brand designed primarily for business travelers, relocations, and longer-term guests. Their amenities focus on essentials like fully equipped in-room kitchens, on-site laundry, and weekly discount rates, rather than hospitality packages featuring items like champagne, chocolates, spa credits, or romantic turn-down service. ### Alternative Options If you are planning a romantic trip to the area, consider: * **Virginia Beach Oceanfront Resorts:** Properties directly on the oceanfront (such as **The Historic Cavalier Hotel & Beach Club**, **Marriott Virginia Beach Oceanfront**, or **Hilton Virginia Beach Oceanfront**) regularly feature romantic getaway packages that include ocean-view rooms, dining credits, and champagne. * **Norfolk Boutique Hotels:** In downtown Norfolk, options like **The Glass Light Hotel & Gallery** or boutique B&Bs near the Freemason district frequently cater to weekend romantic getaways.

Q: Are there summer vacation packages at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does **not** offer traditional all-inclusive or bundled summer vacation packages (such as packages combining room bookings with oceanfront activities, theme park tickets, or dining). Extended Stay America operates as an extended-stay, budget/midscale hotel chain focusing on self-catering suites. However, they do offer several **seasonal discounts and rate structures** that can be applied to summer vacation travel: * **Weekly & Long-Term Discounts:** The brand automatically applies discounted pricing for longer visits (discounts generally begin at 7+ nights, with deeper percentage cuts for 30+ nights). * **Summer Seasonal Sales / Flash Sales:** Extended Stay America frequently runs chain-wide summer promotions and promo codes (e.g., Summer Flash Sales) that discount nightly and weekly rates at participating properties. * **Standard Travel Discounts:** You can apply standard rate discounts if eligible, including AAA/CAA, Senior, and Military/Government rates, or an Advance Purchase rate. * **ESA Perks:** Joining their free rewards program (*Extended Stay America Perks*) provides an extra discount (often around 10% off) on bookings. If you are looking for summer savings, check the **"Special Offers"** or deals tab on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) when booking to apply any active summer promo codes or weekly discount rates.

Q: Are there wedding or event room block discounts at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, Extended Stay America – Norfolk – Virginia Beach offers group discounts for weddings and private events**, as part of the brand’s chain-wide group booking program. * **Group Size Requirements:** Group discounts for weddings, family reunions, and private gatherings typically require booking a block of **10 or more rooms**. * **Pricing & Availability:** Discounted room rates are negotiated based on seasonality, occupancy, and length of stay. * **How to Inquire or Book:** * Contact the Extended Stay America Group Sales department directly at **1-877-701-3383**. * Submit an online group request form via the [Extended Stay America Groups & Meetings](https://www.extendedstayamerica.com) portal. * Call the **Norfolk - Virginia Beach** front desk directly to speak with local management about coordinating blocks, availability, and specific event rates. *Tip for smaller groups (fewer than 10 rooms):* If you do not meet the minimum room-block threshold, guests can often secure discounts by joining the free **Extended Perks** program for member-exclusive rates or by utilizing Extended Stay’s tiered length-of-stay discounts if staying multiple nights.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a loyalty program?

A: **Yes**, as part of the Extended Stay America brand, the Norfolk - Virginia Beach location participates in the brand’s loyalty program called **Extended Perks**. The program is free to join and does not use a traditional points-earning system. Instead, it offers instant perks and savings, including: * **Exclusive Member Rates:** Discounted room rates when booking directly. * **Registration Discount:** An instant discount (typically 10% off) applied to a future booking upon signing up. * **Stay Benefits:** Complimentary early check-in and late checkout for stays of 7 nights or longer (subject to availability). * **Monthly Prize Drawings:** Automatic entry into monthly drawings for gift cards and prizes based on nights stayed. * **Partner Discounts:** Access to member-exclusive discounts at thousands of retail brands, rental car agencies, restaurants, and attractions. You can enroll directly through the official Extended Stay America website or app before booking.

Q: Does Extended Stay America - Norfolk - Virginia Beach have spring break promotions?

A: **Extended Stay America – Norfolk – Virginia Beach** does participate in chain-wide seasonal promotions, but whether a dedicated "Spring Break" deal is active depends on the time of year and availability. ### Typical Spring Promotions * **Seasonal Sales / Flash Sales:** Extended Stay America regularly runs **Spring Hotel Deals** and seasonal flash sales across its properties (often advertised under promotions like *Spring Hotel Deals for Spring Break and More*). These typically offer percentage discounts (often ranging from 10% to 30%+ off) when using a promotional code at checkout. * **Length-of-Stay Discounts:** Because this property operates as an extended-stay hotel, it automatically applies deeper discounts for stays of 7+ or 30+ nights ("Stay Longer, Save More"), which works well for week-long spring breaks. ### Other Ways to Save If there isn’t an active "Spring Break" specific promo code during your search window, you can typically access comparable rates through: * **Extended Perks Rewards:** Joining the free loyalty program offers an immediate member discount (usually around 10% off) and exclusive weekly promotional codes. * **Standard Affiliation Discounts:** AAA/CAA, Senior/AARP, and Military/Government rates are accepted at this location. * **Advance Purchase Rates:** Booking non-refundable rates several weeks ahead can yield savings if your travel plans are firm. ### How to Check Availability 1. Visit the official **Extended Stay America Deals & Special Offers** page (`extendedstayamerica.com/deals`) leading up to spring to find the latest active promo codes. 2. Input the promo code when searching for the **Norfolk - Virginia Beach** location. 3. Note that promotional rooms during peak spring travel periods may have blackout dates or limited inventory, so booking early is recommended.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer Christmas or New Year’s deals?

A: **Yes, Extended Stay America – Norfolk – Virginia Beach participates in holiday-themed discounts**, though they are generally chain-wide brand promotions rather than exclusive local sales. Ways to find holiday savings and deals for this location: * **Holiday Flash Sales:** Extended Stay America regularly runs seasonal promotions around the holidays, such as their **"Dashing Through the Savings"** Christmas sale (running through late December) and **"New Year Cheer"** flash sales in January. These promotions typically offer discounts ranging from **10% up to 50–60% off**, depending on the length of your stay and room availability. * **Low-Season Rates:** Because late November, December, and January fall into the coastal off-season for the Norfolk/Virginia Beach area, standard nightly rates are typically at their lowest compared to the summer months. * **Extended Stay Discounts:** If your holiday travel involves a longer stay (7+ nights or monthly), the property applies automatic tiered length-of-stay discounts. * **Extended Perks Program:** Joining Extended Stay America’s free rewards program provides an immediate promo code (typically around 10% off) and access to exclusive member rates, which can be applied over Christmas or New Year's if blackout dates don't apply. **Tip:** Before booking, check the **Special Offers** page on the official [Extended Stay America website](https://www.extendedstayamerica.com) in November or December to copy any active holiday promo codes (e.g., promotional codes entered in the special rate field).

Q: Does Extended Stay America - Norfolk - Virginia Beach offer discounts for booking direct?

A: **Yes, Extended Stay America – Norfolk – Virginia Beach offers discounts and savings when you book direct** through the official brand channels (ExtendedStayAmerica.com or by phone). Specific direct-booking discounts and benefits include: * **Exclusive Member Rates (Extended Perks):** By joining Extended Stay America’s free **Extended Perks** program, members receive exclusive discounted rates every time they book directly on their website or by phone, as well as an initial registration discount. * **Best Rate Guarantee:** When booking directly on their site, ESA guarantees you will get the lowest available rate compared to third-party travel sites (with price matching and additional discounts if a qualifying lower rate is found elsewhere). * **"Stay Longer, Save More" Tiered Discounts:** Direct reservations automatically apply progressive rate discounts for longer stays (e.g., weekly discounts for 7+ nights and monthly rates for 30+ nights). * **Direct Promotional & Affiliation Rates:** The direct booking engine allows you to apply promo codes, advance purchase rates, and standard affiliate discounts—such as **Military/Government** and **Senior** rates.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer family bundles?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer specific "family bundles" or pre-packaged vacation bundle deals. However, they do provide several built-in family-friendly policies and standard discount options: * **Kids Stay Free:** Children 17 and under stay free when staying in the room with an accompanying adult. * **Family-Friendly Amenities:** Rooms include fully equipped kitchens (full-size refrigerator, stovetop, microwave), free grab-and-go breakfast, free Wi-Fi, and on-site laundry facilities. Connecting rooms are also available upon request. * **Discounts and Extended Rates:** They offer standard discounted rates for weekly/monthly stays, seasonal sales, AAA/Auto Club rates, military/government discounts, and loyalty discounts via their *Extended Perks* program.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer government or military rates?

A: **Yes**, Extended Stay America Suites – Norfolk – Virginia Beach offers government and military rates. Key details include: * **Eligibility:** Available to active-duty military personnel, veterans, and U.S. federal and state government employees. * **Travel Types:** Applicable for both official travel (such as PCS and TDY orders, adhering to DoD per diem guidelines) and eligible leisure travel, subject to room availability. * **How to Book:** When booking online via the [Extended Stay America website](https://www.extendedstayamerica.com), select **"Government & Military"** from the rate/discount dropdown menu. * **ID Requirement:** You must present a valid military or government ID at check-in to confirm the rate; otherwise, the reservation will be adjusted to the standard Best Available Rate.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer long-stay discounts?

A: **Yes**, the **Extended Stay America Suites – Norfolk – Virginia Beach** offers discounted rates for long-term stays. Long-stay savings at this location operate in the following ways: * **Tiered Length-of-Stay Discounts:** The nightly rate decreases the longer you stay. Discounted pricing tiers are automatically applied when you book for: * **Weekly rates:** 7+ nights * **Biweekly rates:** 14+ nights * **Monthly / Long-term rates:** 30+ to 90+ nights (often offering savings of up to 40–45% or more off standard nightly rates). * **Automatic Application:** You do not typically need a promo code; entering 7 or more consecutive dates on their booking site automatically calculates the discounted average nightly rate. * **Extended Plus Program:** For stays lasting 60 days or longer, the brand offers deep-discount long-term pricing through their *Extended Plus Program*. * **Additional Member & Special Discounts:** You can often stack or find further savings through the free **Extended Perks** program (usually an extra 10% off), as well as dedicated discounts for **military/government personnel**, seniors, and AAA members. *Tip: For stays longer than 30 consecutive days, check directly with the property or local tax laws, as many jurisdictions also waive local occupancy taxes on stays exceeding 30 to 90 days.*

Q: Does Extended Stay America - Norfolk - Virginia Beach offer referral discounts?

A: **Extended Stay America – Norfolk – Virginia Beach** does not offer a standard consumer "refer-a-friend" discount program. However, there are a few referral and discount options available depending on your situation: * **Apartment / B2B Referral Program:** Extended Stay America operates a formal corporate **Apartment Referral Program**. If an apartment complex or relocation company refers prospective tenants to stay during transitional housing periods, the referring company can receive commission payouts or partner rates. * **Affiliate Referral Program:** Web publishers and partners can earn commissions by referring bookers via the official Extended Stay America Affiliate Program. * **Alternative Ways to Get Discounts:** * **Extended Perks Rewards:** Signing up for their free loyalty program automatically provides a new-member discount (typically 10% off your next booking), access to exclusive member rates, and partner discounts. * **Length-of-Stay Discounts:** The Norfolk – Virginia Beach location offers tiered discounted pricing for stays of 7+ nights (weekly) and 30+ nights (monthly). * **Standard Eligibility Discounts:** Military/government rates, senior discounts (AAA/AARP), and student discounts can also be applied at booking. If you received a specific referral link or quote from a business partner or employer, you should book directly using that designated link or contact the front desk at this location directly to confirm if they can honor it.

Q: Does Extended Stay America - Norfolk - Virginia Beach price match other sites?

A: **Yes**, the Extended Stay America – Norfolk – Virginia Beach location participates in the brand-wide **Best Rate Guarantee** program. Rather than price-matching at the front desk or over the phone upon request, the program requires you to follow a specific formal process: 1. **Book Directly:** You must first have a confirmed reservation booked through an official Extended Stay America channel (their website, mobile app, corporate call center, or directly with the hotel). 2. **Find a Lower Competing Rate:** The lower rate must be on a qualified, publicly accessible third-party website for the exact same hotel, room type, dates, and booking conditions (cancellation policy, number of guests, etc.). 3. **Submit a Claim:** You must submit the **Best Rate Guarantee Online Claim Form** on the Extended Stay America website: * Within **24 hours** of making your original booking. * At least **72 hours prior to check-in**. 4. **The Discount:** If the claim is verified and approved, Extended Stay America will match the lower verified rate and apply an **additional 10% discount** off the nightly rate. ### Key Exceptions: * **Excluded Rates:** Negotiated corporate rates, member-only rates (like AAA or AARP), package bundles (flight + hotel), opaque/auction booking sites (like Priceline "Name Your Own Price" or Hotwire where the brand isn't shown prior to booking), and non-public promotions do not qualify.

Q: Does Extended Stay America - Norfolk - Virginia Beach run limited-time promotions?

A: **Yes, Extended Stay America – Norfolk – Virginia Beach participates in limited-time promotions.** As part of the nationwide Extended Stay America brand, the hotel regularly features time-sensitive deals and discounts, including: * **Brand-Wide Flash Sales & Seasonal Promotions:** Extended Stay America frequently runs limited-time seasonal sales (e.g., Prime Savings, Fall Flash Sales, and Weekend Sales) offering promo codes that yield discounts anywhere from 10% to over 50% off standard rates depending on the length of stay. * **Extended Perks Member Deals:** Guests enrolled in the free *Extended Perks* rewards program receive access to exclusive, limited-time promotional rates and extra percentage-off booking sales. * **Weekly & Monthly Tiered Pricing:** In addition to flash promotions, the Norfolk – Virginia Beach location offers automatic tiered discounts for stays of 7+ or 30+ nights. * **Standard Category Discounts:** The property honors standing promotional rates for AAA members, seniors, government/military personnel, and advance-purchase bookings. **Tips for catching these promotions:** 1. Check the official **Special Offers** page on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) before booking to view current promo codes. 2. Join the free **Extended Perks** program to receive email alerts for member-only flash sales. 3. Third-party travel platforms (like Expedia, Booking.com, and Kayak) often feature their own time-limited mobile or flash deals for this specific location.

Q: Is breakfast included in any packages at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** In fact, you do not need to buy a specific package to get breakfast—**a complimentary grab-and-go breakfast is included standard with all stays** for every guest. The grab-and-go breakfast typically includes quick breakfast items such as breakfast bars, muffins, hot cereal, and coffee/tea.

Q: Are elliptical machines available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, the on-site fitness center at **Extended Stay America Suites - Norfolk - Virginia Beach** (located on Cleveland Street) includes elliptical machines alongside other cardio equipment (such as treadmills) and free weights.

Q: Does the Extended Stay America - Norfolk - Virginia Beach have a fitness center?

A: **Yes**, the Extended Stay America Suites – Norfolk – Virginia Beach features an on-site fitness center for guests.

Q: Is additional fitness equipment available at Extended Stay America - Norfolk - Virginia Beach?

A: **No.** The Extended Stay America Suites – Norfolk – Virginia Beach provides only a basic on-site fitness room. The property does not maintain or offer additional fitness equipment (such as specialty workout machines, resistance bands, or in-room fitness kits upon request). Guests are limited to the standard equipment available inside the communal fitness center. If you have specific workout needs or require extra equipment, you would need to bring your own gear or visit a full-service gym in the local area.

Q: What's the name of the fitness center at Extended Stay America - Norfolk - Virginia Beach?

A: The on-site gym at **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street) does not have a separate proprietary brand or unique name. Like most Extended Stay America properties, the on-site exercise facility is simply referred to as the **Fitness Center** (or **Fitness Room**).

Q: Where is the fitness center located at Extended Stay America - Norfolk - Virginia Beach?

A: The on-site fitness center at **Extended Stay America Suites – Norfolk – Virginia Beach** (located at **5757 Cleveland Street, Virginia Beach, VA**) is situated on the **first floor (ground level)**, down the hall from the front lobby/check-in area. Access is typically available 24/7 using your active room key card. If you have trouble finding it, the front desk team can point you in the right direction.

Q: Are accessible vanities available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** Extended Stay America Suites – Norfolk – Virginia Beach features designated ADA-accessible guest rooms equipped with accessible bathrooms. Under the hotel's accessible design standards, these rooms include accessible sink/vanity areas (designed with wheelchair clearance and accessible fixtures), alongside features such as grab bars, accessible toilets, and roll-in showers or accessible tub/shower setups. Because accessible room configurations can vary by availability and room type, it is recommended to select an accessible room category when booking or contact the front desk directly to confirm that an accessible vanity is assigned to your reservation.

Q: Are all guestrooms at Extended Stay America - Norfolk - Virginia Beach non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites - Norfolk - Virginia Beach are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** Standard guest rooms do not come equipped with bathtub grab bars. However, **Extended Stay America Suites – Norfolk – Virginia Beach** provides ADA-accessible guest rooms that feature: * Bathtubs fitted with grab bars (as well as options with roll-in showers) * Accessible controls and fixtures * Grab bars adjacent to accessible toilets If you need a bathtub with grab bars, make sure to book an **accessible room type with tub** (or contact the hotel directly ahead of your stay) to ensure an appropriately equipped room is assigned to you.

Q: Are complimentary toll-free calls available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, complimentary toll-free calls are generally **not available** at Extended Stay America Suites – Norfolk – Virginia Beach. According to the hotel’s property policies, using the in-room telephone for any outgoing calls—other than calling 911, the front desk, or another guest room—incurs a fee of **$1.00 per call** upon dialing.

Q: Are extra blankets and pillows available in the rooms at Extended Stay America - Norfolk - Virginia Beach?

A: Extra blankets and pillows are **not stored directly in the guest rooms** (such as inside the closets). However, they are available upon request: * **Front Desk Request:** You can obtain extra pillows, blankets, and fresh linens by stopping by or contacting the **front desk**. * **Availability:** Extra bedding items are provided subject to hotel availability. * **Special Bedding:** Hypoallergenic bedding can also be requested depending on current stock. If you know you will need extra bedding during your stay, it is recommended to request it at check-in.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, hearing-accessible features are available at the **Extended Stay America Suites – Norfolk – Virginia Beach**. According to the hotel's property and accessibility details: * The property offers designated **hearing-accessible rooms** (which typically include visual strobe alarms and notification devices). * The hotel provides **auxiliary aids and services / communication kits** for guests with disabilities. When booking, select the hearing-accessible room option online, or contact the front desk directly (or call Extended Stay America reservations at **1-800-804-3724**) ahead of your stay to ensure a hearing-accessible unit or auxiliary kit is set aside and ready upon arrival.

Q: Are lowered electrical outlets available at Extended Stay America - Norfolk - Virginia Beach to enhance guest accessibility and safety?

A: **No**, lowered electrical outlets are **not listed or provided as a standard accessibility feature** at the Extended Stay America Suites – Norfolk – Virginia Beach. While the property offers standard ADA-compliant accessible rooms—featuring wheelchair-accessible routes, accessible bathrooms with grab bars, lowered/roll-in showers or tubs, and accessible registration areas—specialized modifications such as lowered electrical outlets, desk-level power receptacles, or lowered door viewports are not among the standard amenities. If you have specific reach-range requirements or need accessible power connections for medical equipment, you can contact the property directly or reach **Extended Stay America Accessibility Services at 1-800-804-3724** before booking to inquire about room-specific layouts or possible accommodations.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, mobility accessible rooms are available** at the Extended Stay America Suites – Norfolk – Virginia Beach. Key features and policies for mobility accessibility include: * **Mobility Accessible Rooms:** The property offers designated accessible guest rooms equipped with wider doorways, wheelchair-accessible paths of travel, and accessible bathroom setups (such as grab bars, accessible-height toilets, and roll-in showers or accessible tubs with controls). * **Auxiliary Aids & Equipment:** The brand provides auxiliary aids and accessible equipment/kits (including communication and accessibility features for guests with sensory or mobility needs) upon request. * **Bed Frame Removal:** Guests with mobility disabilities can request bed frame removal to lower the bed's height for easier transfers. Extended Stay America requests that this accommodation be submitted at least **48 hours in advance** of check-in. *Tip:* Because accessible room types and specific mobility kits are limited in quantity, it is recommended to specify your requirements at the time of booking and contact the property directly (or call central reservations at 1-800-804-3724) prior to arrival to confirm inventory and set up any needed room adjustments.

Q: Are smoking rooms available at Extended Stay America - Norfolk - Virginia Beach?

A: Smoking rooms are not available at Extended Stay America Suites – Norfolk - Virginia Beach. The property is non-smoking.

Q: Are there security cameras in public areas at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** In accordance with Extended Stay America’s brand-wide operating standards and security policies, the hotel maintains CCTV/security cameras in public and common areas. These cameras typically monitor spaces such as: * Entrances and lobby/reception areas * Public hallways and corridors * Parking lots and exterior grounds Cameras are strictly restricted to public/shared spaces and are **never** placed inside private guest rooms.

Q: Are there shops and services at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** is a midscale, extended-stay property designed for self-sufficiency, meaning it does **not** have a full retail shopping gallery, full-service restaurant, or luxury concierge services on-site. However, it does offer several essential on-site conveniences, services, and nearby retail options: ### On-Site "Shops" & Conveniences * **Grab-and-Go Market / Minimarket:** A small lobby convenience market selling snacks, beverages, and basic sundries. * **Free Grab-and-Go Breakfast:** Basic morning items (such as coffee, granola bars, and muffins) served in the lobby. ### On-Site Guest Services * **Guest Laundry:** 24/7 coin- or app-operated self-service laundry facilities. * **Dry Cleaning / Laundry Services:** Available upon request. * **24-Hour Front Desk:** Staffed around the clock for check-in, key assistance, and inquiries. * **Housekeeping Services:** Provided on an extended-stay schedule (typically weekly/bi-weekly or upon request for a fee). * **Free Wi-Fi & Parking:** Complimentary on-site self-parking and internet access. * **Fitness Center:** Basic cardio and exercise equipment. ### Nearby Shopping For full shopping, groceries, and dining, guests rely on the surrounding commercial areas: * **Grocery Stores & Everyday Shopping:** Supermarkets and big-box stores are within a 5- to 10-minute drive along the Virginia Beach Boulevard/Newtown Road corridor. * **Janaf Shopping Center & Military Circle area:** Roughly a 10-minute drive away. * **Virginia Beach Town Center:** Located just a few miles down the road, offering extensive dining, apparel shops, and entertainment.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there is no on-site car rental desk at **Extended Stay America Suites – Norfolk – Virginia Beach**. To rent a vehicle, guests typically need to book through off-site rental agencies in the area or pick up a vehicle at **Norfolk International Airport (ORF)**, which is located about 3.5 to 4 miles away. The hotel does offer free self-parking on site if you bring or rent a car.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, you can connect multiple devices to the free Wi-Fi** at Extended Stay America - Norfolk - Virginia Beach. Here is what to expect when connecting: * **Captive Portal Login:** Each device connects by selecting the hotel's guest Wi-Fi network and opening a web browser to accept the terms or enter the access details (typically your room number and last name or an access code provided at check-in). * **Headless Devices:** If you are connecting devices that lack a built-in web browser (such as streaming sticks, smart TVs, or certain gaming consoles), you may need to call the hotel's Wi-Fi tech support number on the welcome sheet to register the device's MAC address, or use a travel router. * **Bandwidth & Speed:** The complimentary Wi-Fi is sufficient for basic web browsing, checking emails, and messaging. If you need faster speeds or heavier bandwidth for streaming or video conferencing across multiple devices simultaneously, the hotel offers a paid **Enhanced Wi-Fi** upgrade.

Q: Can I make a reservation without a credit card at Extended Stay America - Norfolk - Virginia Beach?

A: **No, you cannot book or guarantee a reservation online or over the phone without a card.** Extended Stay America’s brand policies state the following: 1. **Card Guarantee for Reservations:** A valid credit or debit card is required to hold and guarantee the room at the time of booking to cover no-show fees if you do not arrive. 2. **Short Stays (Fewer than 7 nights):** A valid credit card or debit card in the primary guest's name is **mandatory** for payment and checking in. Cash is not accepted as payment for short stays. 3. **Long Stays (7 nights or more):** Guests staying 7 nights or longer may be permitted to pay with cash, but this must be arranged in advance. Even in these cases, an initial card guarantee, a government-issued photo ID, and a refundable security deposit (up to $250) are generally required upon arrival. If you do not have a credit card and want to explore alternatives (such as using a debit card or inquiring about cash deposit options for an extended stay), you should call the front desk directly at **(757) 490-0600** before arriving.

Q: Can I request early check-in or late check-out at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, you can request early check-in or late check-out** at Extended Stay America Suites – Norfolk – Virginia Beach, but availability and policies depend on the following details: * **Subject to Availability:** Neither request can be guaranteed in advance, as approval depends entirely on room occupancy, cleaning schedules, and front-desk staffing. * **Potential Fees:** Extended Stay America properties often apply an additional fee for early check-in or late check-out depending on the timing of your request. * **Member Perks:** If you are a member of the free **Extended Perks** loyalty program and are staying for **7 or more consecutive nights**, complimentary early check-in and late check-out may be included as a perk (subject to availability). * **Standard Times:** Standard check-in is typically at **3:00 PM**, and standard check-out is at **11:00 AM**. **Next Steps:** It is best to call the front desk directly on the day of arrival (or the morning before departure) to check if your room can be readied early or held later, and to confirm any applicable fees.

Q: Do any rooms have a balcony or patio at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, none of the rooms at the **Extended Stay America Suites - Norfolk - Virginia Beach** (located on Cleveland Street) feature a balcony or patio. The accommodations consist of standard and deluxe indoor studio suites, which feature standard windows, full kitchens, and interior or enclosed hallway access. The property does have shared outdoor grounds and a picnic area, but private outdoor spaces are not offered with any room type.

Q: Do children stay free at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, children stay free.** Under Extended Stay America’s brand-wide policy, children **17 years old and younger stay free** when accompanying a parent or adult guardian, provided they use existing bedding. A few details to keep in mind for your stay: * **Bedding:** The property generally does not provide extra rollaway beds or cribs, so children must share existing beds within the room's maximum occupancy limit. * **Adult Charges:** Unlike children, additional adults beyond the base occupancy incur an extra person fee (typically $5 nightly).

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, you will need to log in or enter an access code.** While the standard Wi-Fi is free for guests, access is managed through a browser login (captive portal) page: * **Access Code / Keycard:** Extended Stay America properties typically print the network name and **access code on your keycard jacket/packet** upon check-in. * **Browser Login:** Once you connect to the guest Wi-Fi network on your device, a login window will pop up (or open your web browser) where you will accept the terms and either enter the **access code** or input your **room number and last name**. * **Front Desk Help:** If the code is not on your keycard sleeve or the screen does not prompt automatically, the front desk can provide the current network code or bypass details. *(Note: Extended Stay America offers basic Wi-Fi for free, but they also offer an optional paid "Enhanced High-Speed Wi-Fi" upgrade on that same login screen if you require faster speeds for streaming or heavy downloading).*

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer resort passes or day passes. Access to on-site amenities (such as the fitness center, seasonal pool, and laundry facilities) is reserved exclusively for registered overnight guests. If you are looking for day-use access to hotel amenities (like pools, cabanas, or fitness rooms) without an overnight booking in the Norfolk/Virginia Beach area, you may want to check day-pass platforms such as **ResortPass**, which partner with local full-service hotels and resorts in the area (e.g., Hilton Garden Inn Town Center or Delta Hotels Virginia Beach Waterfront).

Q: Does Extended Stay America - Norfolk - Virginia Beach accept credit card authorization forms?

A: **Yes**, Extended Stay America – Norfolk – Virginia Beach accepts third-party credit card authorization forms. If someone else (a company, friend, or family member) is paying for a guest’s stay, the brand requires the cardholder to complete their official **Third-Party Credit Card Authorization Form**. Keep the following policies in mind: 1. **Submit Prior to Arrival:** The authorization form must be submitted and processed before the guest checks in. 2. **Contact the Hotel Directly:** Because individual properties handle form delivery via their secure link, encrypted portal, or email/fax, you should call the front desk directly at **(757) 473-0405** with the reservation confirmation number so they can provide the form. 3. **Specify Charges:** The form will require the cardholder to specify which charges are covered (room & tax, pet fees, or all charges). 4. **Incidental Deposit / ID Requirement:** Even when room charges are covered by a third party, the checking-in guest must still present a valid government-issued photo ID. Depending on whether the authorization form covers incidentals, the guest may also need to provide their own card (or cash deposit, where permitted) to cover incidental holds (typically up to $100–$250).

Q: Does Extended Stay America - Norfolk - Virginia Beach charge a resort fee for guests?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not charge a resort fee.** As a budget-friendly extended-stay brand, they only bill for the room rate and applicable local taxes. Standard amenities—such as basic Wi-Fi and self-parking—are included for free. Keep in mind that you may encounter other standard incidental policies or optional fees, such as: * A refundable security/incidental deposit collected at check-in * Pet fees (if bringing a pet) * Additional charges for extra adults beyond standard occupancy limits

Q: Does Extended Stay America - Norfolk - Virginia Beach have a game room?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not have a game room. As a budget extended-stay hotel, its shared amenities are limited to essentials such as a fitness center, on-site guest laundry facilities, and an outdoor picnic/barbecue area.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a gift shop or newsstand?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not have an on-site gift shop or newsstand. As an economy, extended-stay hotel, its amenities are geared toward self-service essentials (such as in-room kitchens, grab-and-go breakfast, guest laundry, and basic lobby sundries/vending). However, the hotel is located near retail stores, gas stations, and shopping centers (such as Target, grocery stores, and the Town Center area) where you can easily find gifts, magazines, and newspapers.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a reservation link?

A: Yes, **Extended Stay America Suites – Norfolk – Virginia Beach** has an online reservation system. * **Direct Website:** You can book directly through the [Extended Stay America official website](https://www.extendedstayamerica.com/) by searching for the Norfolk/Virginia Beach location (located at 5757 Cleveland Street, Virginia Beach, VA). * **Third-Party Travel Platforms:** Rooms can also be reserved through major travel booking sites such as Booking.com, Expedia, and Hotels.com.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a reward program?

A: **Yes.** As a brand property of Extended Stay America, the **Extended Stay America Suites - Norfolk - Virginia Beach** participates in the brand’s loyalty and rewards program, known as **Extended Perks**. ### Key Details of the Extended Perks Program: * **No Points or Tiers:** Unlike traditional hotel loyalty programs (such as Marriott Bonvoy or Hilton Honors), Extended Perks does not use a points-earning system or tier-status structure. * **Free to Join:** Membership is free. * **Exclusive Member Rates:** Members receive discounted member-only pricing when booking stays directly. * **Welcome Discount:** New members receive an instant discount code (often around 10% off) to apply toward their next booking. * **Stay Perks:** Complimentary early check-in and late checkout privileges (subject to availability) on stays of 7 nights or longer. * **Partner Savings & Monthly Drawings:** Access to discounts on thousands of national and local brands (car rentals, restaurants, retail) and automatic entry into monthly prize drawings for each night stayed.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a shoe shine stand?

A: **No**, the Extended Stay America Suites – Norfolk – Virginia Beach does not have a shoe shine stand. As a budget/extended-stay hotel, its amenities are focused on essentials such as fully equipped in-suite kitchens, self-serve guest laundry facilities, free Wi-Fi, and a fitness center.

Q: Does Extended Stay America - Norfolk - Virginia Beach have a walk-in policy for accommodations?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** accepts walk-in guests subject to room availability, as is standard across Extended Stay America locations. If you plan to walk in without an advance booking, consider the following policies: * **Availability:** Rooms are not guaranteed without a prior reservation and are provided strictly on a first-come, first-served basis. * **Payment in Advance:** For nightly stays, Extended Stay America requires payment for the full stay at the time of check-in. For weekly or long-term stays, payment for the first week is required upfront. * **Identification & Payment Method:** You will need a valid government-issued photo ID (guests must meet the minimum check-in age) and a valid credit/debit card. * **Incidental Deposit:** An incidental/security deposit (often up to $100–$250) is typically held on your card or charged at check-in and refunded upon departure pending room inspection. * **Check-In Times:** Standard check-in begins at 3:00 PM. If arriving early, early check-in is subject to availability and may incur additional fees. * **Front Desk Hours:** The front desk at some extended-stay locations is not open 24 hours. If you expect to arrive late in the evening or overnight, it is strongly recommended to call the property ahead of time (or book online) to ensure front-desk staff are available to assist you. **Tip:** Before showing up in person, it is best to call the front desk directly to confirm room availability and current walk-in rates for that day.

Q: Does Extended Stay America - Norfolk - Virginia Beach have alarm clock telephone ringers?

A: Extended Stay America Suites – Norfolk – Virginia Beach does not list **alarm clock telephone ringers** (or visual telephone ringers) as a standard fixture in every room. However, the property offers **accessible rooms and auxiliary aids/services** for guests who are deaf or hard of hearing. Because accessibility equipment like visual ringers, shaker alarms, and hearing-impaired kits can vary by room type and availability, Extended Stay America advises guests needing specific assistive devices to **contact the hotel directly** (or reach their central accessibility line at **1-800-804-3724**) ahead of booking or arrival so the staff can guarantee that the appropriate kit or accessible suite is prepared for your stay.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The designated accessible guest rooms at Extended Stay America Suites – Norfolk – Virginia Beach feature ADA-compliant accessible bathrooms. Under Americans with Disabilities Act (ADA) standards for accessible hotel accommodations, these accessible toilets are installed at wheelchair-accessible/comfort height—typically between **17 to 19 inches** from the floor to the top of the seat—and are equipped with adjacent grab bars. When making your reservation, ensure you select an **accessible suite** rather than a standard room. If you have specific height or transfer requirements, it is recommended to contact the property directly at **(757) 473-0400** to confirm details for your reserved room.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer babysitting services?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer babysitting or childcare services. As a budget, extended-stay hotel chain, its amenities focus on self-sufficient accommodations, such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry, free grab-and-go breakfast, and pet-friendly rooms. If you need childcare during your stay, you will need to arrange it through a private, third-party local babysitting or nanny agency in the Norfolk/Virginia Beach area.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer complimentary coffee in lobby?

A: **Yes.** Extended Stay America Suites – Norfolk – Virginia Beach provides complimentary fresh coffee in the lobby daily as part of its free morning grab-and-go breakfast service. In addition, the guest suites feature in-room coffee/tea makers.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer complimentary long distance calls?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does **not** offer complimentary long-distance calls. While the hotel provides in-room phones and complimentary local calls, calls outside of local dialing, 911, or the front desk/other guest rooms are subject to an additional fee (typically around **$1.00 per call** plus applicable telephone charges).

Q: Does Extended Stay America - Norfolk - Virginia Beach offer digital check-in?

A: **No, Extended Stay America – Norfolk – Virginia Beach does not offer digital or mobile check-in.** Extended Stay America’s mobile app and website support booking, managing reservations, and extending stays, but they do not feature digital check-in or digital room keys. Guests must check in in person at the front desk upon arrival with a valid government-issued photo ID and a payment card for room charges and security deposits.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer event planning services?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer event planning services. This property is a limited-service, extended-stay hotel focused on self-catering lodging (featuring suites with fully equipped kitchens, laundry facilities, and free Wi-Fi). It does not have event staff, meeting rooms, or banquet facilities. The only event-related service the brand provides is group room block bookings (for weddings, sports teams, reunions, or corporate projects). If you require dedicated event planning, meeting spaces, or catering, you would need to look into full-service hotels or nearby conference venues in the Norfolk/Virginia Beach area.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer free internet access for guests?

A: Yes, Extended Stay America Suites – Norfolk - Virginia Beach offers free WiFi for guests.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer non-smoking public areas?

A: Yes, our property is non-smoking.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer porter or bellman services for guest luggage assistance?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not offer porter or bellman services. As a budget, limited-service extended-stay hotel, it operates on a self-service model. Luggage assistance and dedicated bell staff are not available, though luggage carts are typically kept in the lobby area for guests to transport their own bags to and from their rooms.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer secondary locks on room windows?

A: **No, secondary locks on guest room windows are not a standard or advertised amenity** at Extended Stay America Suites – Norfolk – Virginia Beach. Like most budget and extended-stay properties: * Hotel windows typically feature only standard factory sash latches, or they are fixed/restricted by safety stops so they can open only a few inches for ventilation. * The hotel does not provide secondary security devices (such as auxiliary screw-on window locks, track pins, or security bars). If secondary window security is important for your stay (especially if booking a ground-floor room), travelers often bring a portable window track wedge or sliding window lock. You can also contact the property's front desk directly at **(757) 473-0400** to confirm specific window hardware or request a higher-floor room.

Q: Does Extended Stay America - Norfolk - Virginia Beach participate in any green programs?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not officially advertise participation in formal green certifications or recognized eco-label programs** (such as LEED, Green Key, TripAdvisor GreenLeaders, or Virginia Green). However, it follows several brand-wide operational practices typical of the Extended Stay America chain: * **Utility and Resource Conservation:** Extended Stay America properties implement standard utility-efficiency measures, such as energy-efficient lighting (LEDs), water-conserving bathroom fixtures, and digital/contactless check-out options. * **Reduced Housekeeping Footprint:** Because it operates as an extended-stay hotel, daily full-room housekeeping is not provided by default. Linens and towels are replaced periodically or upon request rather than daily, reducing water and detergent usage. * **In-Suite Kitchens:** The chain promotes long-term, self-sufficient stays where guests can prepare meals in fully equipped kitchens, cutting down on disposable takeout containers and single-use packaging. If you are looking for independent, third-party certified green hotels (such as properties certified under the state-specific **Virginia Green** program), you would need to look at other lodging options in the Norfolk/Virginia Beach area.

Q: Does Extended Stay America - Norfolk - Virginia Beach provide meeting space for guests?

A: **No**, the Extended Stay America Suites / Select Suites – Norfolk – Virginia Beach (located at 5757 Cleveland Street) does **not** offer on-site meeting or conference space. The property focuses on basic extended-stay lodging, offering guest suites with full kitchens, on-site laundry facilities, and free Wi-Fi, but it lacks dedicated event rooms or business meeting facilities. Guests requiring meeting spaces typically look to nearby full-service business hotels or conference facilities in Virginia Beach Town Center or Norfolk.

Q: Does Extended Stay America - Norfolk - Virginia Beach provide transportation arrangements?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not provide airport shuttles or dedicated transportation arrangements. Guests traveling to and from the property typically rely on: * **Rideshare services** (Uber, Lyft) or local taxi companies. * **Car rentals** (the hotel provides complimentary on-site self-parking). * **Public transit** (Hampton Roads Transit bus routes in the area). The hotel is located roughly 15 minutes away by car from Norfolk International Airport (ORF). If you need assistance calling a local taxi service, the front desk can help arrange one upon request.

Q: Does the Extended Stay America - Norfolk - Virginia Beach, have roll-in shower available?

A: **Yes**, the Extended Stay America Suites – Norfolk – Virginia Beach offers mobility-accessible guest rooms equipped with a **roll-in shower** (alongside accessible grab bars and controls). Because accessible rooms are limited, it is best to select the specific accessible room type labeled with a roll-in shower when booking and call the hotel directly to confirm availability for your dates.

Q: Has Extended Stay America - Norfolk - Virginia Beach received any official cleanliness or sanitation certification?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not hold any unique or third-party cleanliness/sanitation certification** (such as GBAC STAR or AAA Inspector Best of Housekeeping). Instead, it operates under **Extended Stay America’s brand-wide sanitation standards**, which include: * **Brand Cleaning Protocols:** The property utilizes the chain’s standard cleaning framework, which incorporates commercial disinfectants and cleansers (e.g., Procter & Gamble Professional products like Mr. Clean, Comet, and Microban). * **10-Point Room Inspection:** Rooms undergo a proprietary 10-point cleaning and management check prior to guest check-in. * **Local Health & Safety Compliance:** Like all lodging facilities in Virginia, the property is subject to mandatory inspection and permitting by the local health department (Virginia Department of Health) to maintain operating compliance.

Q: How can I modify or cancel my reservation at Extended Stay America - Norfolk - Virginia Beach?

A: How you modify or cancel your reservation depends on how you originally booked and the rate plan you selected: --- ### 1. If You Booked Directly with Extended Stay America (Website or App) #### **Option A: Manage Online** 1. Go to the [Extended Stay America website](https://www.extendedstayamerica.com/). 2. Click on **Find Reservation** or log into your **Extended Perks** account. 3. Enter your **Confirmation Number** and **Last Name**. 4. Locate your booking and select the option to **Modify** (dates, room type) or **Cancel**. #### **Option B: By Phone** * **Hotel Direct Line:** Call the front desk at **(757) 473-9200** *(5757 Cleveland St, Virginia Beach, VA)*. * **Central Reservations:** Call **1-800-804-3724** or **1-877-604-6835**. --- ### 2. If You Booked Through a Third-Party Site If you made your reservation through an online travel agency (such as **Expedia, Booking.com, Priceline, Hotels.com, Agoda, etc.**), Extended Stay America cannot modify or cancel the booking directly. * You **must** log into the third-party website/app where you purchased the room or contact their customer service to process changes or cancellations. --- ### 3. Important Policies to Keep in Mind * **Advance Purchase Rates (Non-Refundable):** Advance purchase bookings can typically only be canceled within 24 hours of making the reservation. Beyond that window, the prepayment is forfeited. * **Standard Cancellation Deadlines:** Most standard reservations require cancellation prior to the local deadline (commonly 4:00 PM or 6:00 PM on the day before, or day of, arrival, depending on the terms shown in your confirmation email) to avoid a one-night room-and-tax penalty. * **Always Save Confirmation:** Ensure you receive and keep a **cancellation/modification confirmation number** via email for your records.

Q: How many suites are at Extended Stay America - Norfolk - Virginia Beach?

A: The Extended Stay America Suites – Norfolk – Virginia Beach features **94 total guest suites/rooms** (all equipped with full kitchens), of which **26 are designated as multi-room/larger suites**.

Q: How often does housekeeping come at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach**, housekeeping service is scheduled based on the length of your stay: * **Stays of 8 or more nights:** Full-service housekeeping is provided **once every two weeks (every 14 days)**. This service includes dusting, vacuuming, emptying trash, cleaning the bathroom and kitchen, changing linens/towels, and replenishing supplies. * **Stays of 1 to 7 nights:** Routine housekeeping is **not provided** during your stay. * **Towel & Linen Exchange:** Fresh towels and linens can be exchanged at the front desk whenever needed. * **Additional Housekeeping:** If you would like extra cleanings or a mid-stay refresh service outside of the standard schedule, you can request and purchase them at the front desk for an additional fee.

Q: Is a check-in kiosk available at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there is no self-service check-in kiosk** available at Extended Stay America Suites – Norfolk – Virginia Beach. Check-in is handled in person by staff at the front desk counter, which is staffed 24/7. You will need to present a government-issued photo ID and a valid payment card in person upon arrival to complete check-in and room key issuance.

Q: Is a credit card required to secure my rate at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** Under standard Extended Stay America policy, a valid credit card (or debit card) is required to secure your reservation and lock in your rate. Key details to keep in mind: * **Guaranteeing the Rate/Room:** When booking online or over the phone, a valid card must be placed on file to hold the reservation and enforce the cancellation/no-show policy. * **At Check-In:** You must present a valid government-issued photo ID along with a credit or debit card matching the guest name. * **Payment & Incidental Deposit:** The property requires advance payment for the stay. Additionally, Extended Stay America properties place a temporary authorization hold (typically up to **$250**) for incidentals. * **Short Stays:** For stays under 7 nights, a valid credit/debit card is strictly mandatory for the stay.

Q: Is a safe deposit box available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** Extended Stay America provides safe deposit boxes across its locations. While individual guest rooms do not have in-room safes, you can request access to a safe deposit box at the front desk.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but specifically in the property’s accessible guest rooms.** * **Standard rooms:** Typically feature a standard fixed showerhead over a shower/tub combination. * **Accessible rooms:** The property offers mobility-accessible suites (including rooms with roll-in showers) that are outfitted with an **adjustable-height hand-held shower wand / showerhead**, grab bars, and accessible controls. When booking at this location, ensure you reserve a **mobility-accessible room (with roll-in shower or accessible tub)** to guarantee the hand-held wand.

Q: Is an electrical adapter available at Extended Stay America - Norfolk - Virginia Beach?

A: **Electrical adapters (plug converters or voltage transformers) are not a standard or guaranteed amenity** at the Extended Stay America Suites – Norfolk – Virginia Beach. The guest rooms provide standard **US 120V / Type A and B** wall outlets. Here is what you should keep in mind: * **Front Desk:** Like many hotels, the front desk may occasionally have a spare adapter or charger left behind in lost-and-found that you can borrow, but this is not guaranteed. * **Recommendation:** If you are traveling internationally or have devices with non-US plugs, it is best to bring your own universal plug adapter. If you arrive without one, nearby big-box stores or pharmacies (such as Walmart, Target, or Walgreens located along the Virginia Beach/Norfolk commercial corridors) stock standard plug adapters and USB chargers.

Q: Is direct billing available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, direct billing is available**, but it is generally reserved for corporate accounts, government agencies, and business clients rather than standard individual reservations. Here is how direct billing works for this property: * **Pre-Approval / Corporate Program:** Standard hotel policy requires advance payment at check-in (via credit card/debit card). To use direct billing, your company or organization must set up an approved corporate billing account in advance through Extended Stay America's business program (such as **Client Connect**) or by applying for a direct-bill credit line directly with the hotel/corporate sales team. * **Credit Card Authorization:** If you do not have an established corporate direct-bill account and an employer/third party is simply paying for the stay, the property typically requires a completed and verified **Third-Party Credit Card Authorization Form** submitted prior to check-in. * **Incidentals:** Even with direct billing set up for room and tax, the individual checking in will generally still be required to present a valid ID and a personal payment card at the front desk for incidentals/security deposit. **Next Step:** If your company needs to establish or verify a direct billing arrangement for the **Extended Stay America Suites - Norfolk - Virginia Beach** (located on Greenwich Rd), contact the property directly at **(757) 473-1000** or contact the Extended Stay America Corporate Sales department to submit a credit application prior to arrival.

Q: Is express check-out available at Extended Stay America - Norfolk - Virginia Beach?

A: **No, formal express check-out is not offered** as a standard amenity at Extended Stay America Suites / Select Suites locations, including the Norfolk – Virginia Beach property. Check-out is typically conducted through the front desk to ensure your room keys are returned and any incidental deposits/folios are properly settled. * **Standard Check-Out Time:** 11:00 AM * **Key Drop:** Depending on whether your room and incidentals are already paid in full on a credit card, the front desk can often accommodate a quick key-drop departure. If you need to leave early in the morning or in a rush, it is best to inform the front desk in advance so they can finalize your account and email your receipt.

Q: Is Extended Stay America - Norfolk - Virginia Beach certified by a globally recognized sustainable certification program?

A: **No**, the **Extended Stay America Suites – Norfolk – Virginia Beach** is not certified by a globally recognized sustainable certification program. The property does not hold credentials from recognized third-party sustainability programs such as: * **Green Key Global** * **LEED** (Leadership in Energy and Environmental Design) * **Green Globe** * **Green Seal** * Any certification accredited by the **Global Sustainable Tourism Council (GSTC)** While the chain incorporates standard basic environmental practices (such as scheduled/request-based housekeeping to conserve water and energy), this location does not possess a verified eco-certification from an international sustainability body.

Q: Is grocery shopping service available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the hotel does not provide an on-site or hotel-managed grocery shopping or pre-stocking service. However, each suite includes a full kitchen (refrigerator, stovetop, and microwave), and guests typically handle their groceries in one of the following ways: * **Nearby Stores:** The property is located close to several supermarkets and retail stores, such as Kroger and Target. * **Third-Party Delivery:** You can use third-party grocery and delivery apps (such as Instacart, Walmart+, DoorDash, or Grubhub) directly to the hotel. Deliveries are generally met in the lobby.

Q: Is group pricing available online at Extended Stay America - Norfolk - Virginia Beach?

A: **No, official discounted group rates cannot be booked directly through the standard online checkout.** While individual reservations (up to standard multi-room limits) can be booked online, Extended Stay America requires groups requiring a block of rooms to request a quote: * **Room Requirements:** Discounted group rates generally apply when booking **5 or more rooms** (for long-term project/crew stays) or **10 or more rooms** (for weddings, reunions, and events). * **How to Book:** Instead of direct online booking, you must submit a group inquiry form via the [Extended Stay America Group Booking portal](https://www.extendedstayamerica.com) or call their group sales desk directly at **1-877-701-3383** (or contact the Norfolk–Virginia Beach property directly) to negotiate discounted rates and coordinate room blocks. *Note: For standard bookings online, you will only see individual tiered extended-stay discounts (weekly/monthly rates) rather than custom group pricing.*

Q: Is smoking allowed at Extended Stay America - Norfolk - Virginia Beach?

A: Smoking is not allowed at Extended Stay America Suites – Norfolk - Virginia Beach.

Q: Is the free internet at Extended Stay America - Norfolk - Virginia Beach limited to certain hours or available 24/7?

A: Our Free Wifi is available for your convenience 24/7.

Q: Is the front desk open 24 hours at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, the front desk is open 24 hours a day**. As an Extended Stay America Suites property, it provides 24-hour reception and accommodates late check-ins. However, if you anticipate arriving very late or past 6:00 PM, it is always recommended to contact the property directly ahead of time so they can ensure your reservation remains secured.

Q: Is there a convenience or sundry store at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the Extended Stay America Suites Norfolk – Virginia Beach (located at 5757 Cleveland St) does not have a dedicated convenience or sundry store on-site. On-site offerings are limited to standard hotel **vending machines** (for drinks and snacks) and basic front-desk essentials. However: * **Nearby Stores:** The property sits in a busy commercial area off I-264 and Greenwich/Cleveland roads, with several gas station convenience stores (such as 7-Eleven/Wawa) nearby, as well as grocery options (such as Kroger and Target) within a short drive.

Q: Is there a hairdresser at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there is no hairdresser or hair salon on-site at Extended Stay America Suites - Norfolk - Virginia Beach. As a budget-to-midscale extended-stay hotel, its on-site amenities are primarily limited to guest laundry, free Wi-Fi, grab-and-go breakfast, and in-room kitchens. However, there are numerous hair salons, barbershops, and salon suites located nearby along Virginia Beach Boulevard and surrounding shopping plazas.

Q: Is there a nightly refresh service available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there is **no complimentary nightly refresh service** at Extended Stay America Suites - Norfolk - Virginia Beach. Because Extended Stay America is an extended-stay property designed to minimize resource waste, housekeeping is scheduled based on the length of your stay: * **Short stays (1–7 nights):** Housekeeping does not come daily or nightly. However, fresh towels and linens can be exchanged at the front desk as often as needed. * **Longer stays (8+ nights):** Full-service housekeeping is scheduled once every two weeks (or once weekly depending on brand tier/booking). * **On-demand Refresh Service:** If you want a refresh service (which covers emptying trash, making the bed with existing linens, replenishing soap/toilet paper, and replacing towels), you can request and purchase it for an additional fee (typically around $5 per refresh). Full cleanings can also be purchased upon request.

Q: Is there an accessible main entrance to the Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, the Extended Stay America Suites – Norfolk – Virginia Beach features an accessible entrance. According to the property's accessibility specifications, it provides: * An accessible main entrance with level landings and sufficient door width. * An accessible path of travel from arrival points (such as parking) to the entrance, including curb cuts. * Designated accessible parking spaces with proper signage and access aisles. * An accessible front desk/registration counter inside the lobby.

Q: Is there an accessible route to guest room at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, there is an accessible route to guest rooms at **Extended Stay America Suites – Norfolk – Virginia Beach**. The property features ADA-compliant accessibility accommodations that include: * Continuous accessible routes from site arrival points and accessible parking to the main hotel entrance. * Accessible doorways, corridors, and level landings leading to designated accessible guest rooms. * ADA-accessible rooms featuring widened entryways, accessible bathroom amenities (such as grab bars and roll-in showers or tub combinations), and lowered fixtures. If you have specific mobility requirements (such as needing a ground-floor room or bed frame removal), it is recommended to specify this when booking or contact the property directly prior to check-in so they can assign the most suitable room.

Q: What are Extended Stay America - Norfolk - Virginia Beach security procedures?

A: The **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Greenwich Road) operates under Extended Stay America’s standard brand safety, access, and property policies. Key procedures and protocols include: ### 1. Access Control & Entry * **Electronic Keycard Locks:** Guest rooms use encrypted RFID/electronic keycard entry systems. Keycards are required to access guest rooms and are often required for side exterior doors or after-hours entrances. * **Front Desk & After-Hours Access:** The property maintains front desk coverage. Outside peak daytime hours, exterior entrances may be locked for safety, requiring guests to use their room keycard or contact the front desk via an intercom/call box to gain entry. * **ID & Payment Verification:** Guests must present a government-issued photo ID along with a valid credit card matching the reservation at check-in. An incidental deposit (typically up to $100–$250) is authorized to deter room damage and unauthorized activity. ### 2. Surveillance & Monitoring * **CCTV Surveillance:** Closed-circuit security cameras monitor common public areas, including lobbies, hallways/corridors, elevator landings, laundry facilities, and exterior parking areas. * **Smoke & Sensor Detection:** Rooms are equipped with smoke detection systems. Tampering with smoke detectors or smoking in non-smoking rooms triggers alerts and substantial violation/cleaning fees. ### 3. Valuables & Property Safety * **Safe Deposit Boxes:** Extended Stay America properties provide front-desk safe deposit boxes upon request for guests wishing to secure high-value personal belongings. * **Package Handling:** Mail and deliveries are only accepted for guests with active, verified reservations and must be retrieved at the front desk with photo identification. * **Parking:** On-site parking is available. As with standard hotel parking facilities, it is self-park at the owner's risk, and standard guidance is to remove valuables from view and lock vehicles. ### 4. Housekeeping & Wellness Checks * For extended-stay guests, housekeeping and maintenance staff periodically access rooms (either scheduled or for routine maintenance inspections) to ensure property upkeep, smoke/fire alarm compliance, and guest safety. *** *If you are inquiring about a specific security concern, room lock issue, or current on-site guard presence, contact the hotel directly at **(757) 473-9250**.*

Q: What are the extra person charges at Extended Stay America - Norfolk - Virginia Beach?

A: According to standard Extended Stay America policies applicable across their properties (including the Norfolk - Virginia Beach location): * **Additional Adults:** There is an extra person charge of **$5.00 per night** for each additional adult beyond the standard single-occupancy base rate. * **Children:** Children **17 and under stay free** when sharing a room with an adult, using existing bedding. * **Maximum Occupancy:** Rooms typically accommodate a maximum of **2 to 4 guests** depending on the specific room type (e.g., Single Queen vs. Two Beds). *Note: Rollaway beds or extra cots are generally not available at extended-stay properties, so all guests must be accommodated within the existing room bedding configuration.*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Norfolk - Virginia Beach?

A: The **Extended Stay America – Norfolk – Virginia Beach** follows brand-wide health and cleanliness standards governed by Extended Stay America’s **STAYconfident** initiative. Key hygiene, cleaning, and safety protocols include: ### 1. In-Room Cleaning & Disinfection * **10-Point Room Inspection:** Prior to check-in, rooms undergo a 10-point cleaning protocol and inspection process to ensure thorough sanitization. * **Disinfectant Products:** Housekeeping uses commercial-grade cleaning products and disinfectants (including brands such as Microban, Mr. Clean, Comet, and Spic and Span) to kill viruses and bacteria. * **High-Touch Surface Focus:** Special attention is paid to frequently handled surfaces, including door handles, TV remotes, light switches, kitchen appliances, faucets, and thermostats. ### 2. Housekeeping Schedules * **Tiered Cleaning Model:** * Stays of **1–7 nights**: Guests have access to fresh linens and towels available at the front desk upon request. * Stays of **8+ nights**: Scheduled full-service cleaning is provided periodically (typically weekly or bi-weekly depending on the exact brand tier), covering vacuuming, linen/towel changes, bathroom and kitchen sanitation, and trash removal. * Additional full-service or refresh cleanings can also be scheduled on-demand for a nominal fee. ### 3. Public Spaces & High-Traffic Areas * **Regular Disinfection:** High-contact areas in the lobby, hallways, guest laundry room, vending areas, and stairwells/elevators (including buttons, door handles, and counters) are routinely disinfected throughout the day. * **Front Desk:** Surfaces such as credit card terminals, pens, and front desk counters are regularly sanitized. ### 4. Contactless Options & Check-Out * **Express & Contactless Check-Out:** Guests can opt for contactless checkout with folio receipts sent directly via email. * **Linen Exchanges:** Contactless or low-contact linen exchanges can be arranged directly with the front desk during your stay.

Q: What is the cancellation policy at Extended Stay America - Norfolk - Virginia Beach?

A: The cancellation policy at **Extended Stay America – Suites – Norfolk – Virginia Beach** depends on the specific rate and booking option selected: * **Standard / Flexible Rates:** * Must typically be cancelled by **6:00 p.m. local hotel time on the day of arrival** (or within the designated window stated at the time of booking, usually 24 hours prior) without penalty. * If you cancel after this deadline or fail to check in (no-show), you will be charged a **No-Show Fee equal to the first night’s room rate plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** * Free cancellation is generally only permitted within **24 hours of making the initial booking**. * Cancelling after 24 hours, or failing to check in, results in the forfeiture of the entire prepaid amount. * **Extended Plus Program (EPP) Rates (Long-Term Stays):** * Cancellations made more than 24 hours after booking (or failing to show) forfeit the deposit equal to **three (3) nights’ room rate plus tax**. * **Third-Party Bookings:** * If booked through an Online Travel Agency (such as Expedia, Booking.com, etc.), the cancellation terms and requests must be handled directly through that booking provider. *(Tip: Always double-check your booking confirmation email, as special event dates or customized corporate rates may carry modified cancellation windows.)*

Q: What is the deposit required to book a room at Extended Stay America - Norfolk - Virginia Beach?

A: At Extended Stay America – Norfolk – Virginia Beach, the required deposit depends on whether you mean securing the booking or the incidental hold required at check-in: * **To Book (Advance Deposit):** * Standard flexible reservations do not require an upfront deposit to book, though a valid credit card is required to guarantee the room. * If you book an **Advance Purchase (AP)** rate, full nonrefundable prepayment is charged at the time of booking. * If you book under the **Extended Plus Program (EPP)**, a nonrefundable deposit equal to **three nights’ room rate and tax** is charged. * **At Check-In (Incidental / Security Deposit):** * A refundable incidental/security hold of **up to $250** is typically required at check-in. * The hold is placed on your card (or collected via cash, where permitted) and will be released or refunded after check-out, provided there is no room damage or incidental balance. *Note: For the exact hold amount currently in effect for your specific stay length and room type, you can contact the property's front desk directly at (757) 473-9200.*

Q: What is the main phone area code at Extended Stay America - Norfolk - Virginia Beach?

A: The main phone area code for the Extended Stay America Suites - Norfolk - Virginia Beach (located at 5757 Cleveland Street in Virginia Beach, VA) is **757**.

Q: What is the maximum guest room occupancy at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach**, the maximum guest room occupancy depends on the suite type: * **1 Queen Bed Studio / Suite:** Typically accommodates up to **2 to 4 guests** (depending on the presence of a sleeper sofa / room configuration). * **2 Queen Beds Studio / Suite:** Accommodates a maximum of **4 guests** (extended-stay chain policy standard), with some travel booking channels listing occupancy for up to **6 guests** when including extra family/children. *(Note: Extended Stay America's standard chain-wide suite maximum is up to **4 guests per room**, and rollaway/extra beds are not provided. If booking for more than 4 guests, it is recommended to confirm directly with the property to ensure local fire and occupancy code compliance.)*

Q: What is the policy on incidental charges at Extended Stay America - Norfolk - Virginia Beach?

A: The incidental charges and deposit policy for **Extended Stay America Suites – Norfolk – Virginia Beach** includes the following: ### 1. Incidental / Security Deposit Hold * **Amount:** Guests are required to provide an initial refundable deposit/authorization at check-in. By brand standard, this hold is **up to $250** (often set at **$100** depending on booking channel and stay length). * **Payment Method:** A valid **credit card or debit card** in the primary guest's name is required at check-in. * **Refund/Release Timeline:** * If no damages, rule violations, or incidental costs are incurred, the authorization hold is released upon checkout. * Banks/card issuers typically take **5 to 14 business days** to reflect the released hold on your account. --- ### 2. Common Charges Deducted from the Deposit The hold covers potential damages, policy violations, and optional amenities during your stay: * **Smoking Violations:** Smoking in non-smoking rooms incurs a cleaning fee **up to $250 per incident**. * **Pet Fees:** If traveling with pets, fees are **$25 per pet, per day** (for up to two pets, subject to weight limits; service animals exempt). * **Room Damages / Stolen Items:** Any damage to furniture, appliances, linens, or property breakage is charged against the deposit. * **Optional Services:** Extra housekeeping visits, premium Wi-Fi upgrades, or long-distance outbound phone calls (beyond local/front-desk calls). *Tip: Because deposit hold amounts and cash policies can occasionally vary, you can confirm the exact hold amount for your stay dates by contacting the front desk directly at (757) 466-7788.*

Q: What is the procedure for after-hours check-in at Extended Stay America - Norfolk - Virginia Beach?

A: The procedure for after-hours or late check-in at **Extended Stay America Suites – Norfolk – Virginia Beach** (5757 Cleveland St, Virginia Beach, VA) involves the following: ### 1. Notify the Hotel in Advance * **Standard Policy:** Standard check-in begins at 3:00 PM, and reservations are officially guaranteed for arrival only until **6:00 PM local time**. * If you expect to arrive past 6:00 PM, or late at night, **you must call the hotel directly** to notify them of your late arrival. This prevents your reservation from being marked as a "No-Show" and released. ### 2. Arrival & Lobby Access * While this property maintains front desk operations to accommodate arrivals around the clock, the exterior front doors are typically locked at night for security. * **Vestibule Intercom / Phone:** If the front doors are locked or the desk is momentarily unattended, use the **intercom button, ring buzzer, or courtesy phone** located in the front vestibule entrance. This connects you directly to the on-duty night attendant. ### 3. Check-In Verification Once the desk attendant arrives to assist you, you will need to provide: * **Government-issued photo ID:** The minimum check-in age is typically 21. * **Credit or debit card:** Must match the name on the ID/reservation for payment and an incidental/damage deposit (typically around $100–$250 depending on stay length). * After processing, the staff will hand over your room key card and direct you to your room. --- **Tip:** It is best to call the property ahead of time at their local number to add a late-arrival note directly to your file, especially if you are arriving after midnight.

Q: What is the website link for Extended Stay America - Norfolk - Virginia Beach?

A: The official webpage for **Extended Stay America Suites – Norfolk – Virginia Beach** (located at 5757 Cleveland Street, Virginia Beach, VA) can be found on the Extended Stay America website at: * **Official Hotel Website:** [Extended Stay America Suites – Norfolk – Virginia Beach](https://www.extendedstayamerica.com/hotels/va/virginia-beach/norfolk-virginia-beach) *(If the direct link does not load, you can also search and book it directly via the [Extended Stay America Homepage](https://www.extendedstayamerica.com/) under the Virginia Beach/Norfolk area).*

Q: When is check-in at Extended Stay America - Norfolk - Virginia Beach?

A: Check-in at **Extended Stay America Suites - Norfolk - Virginia Beach** begins at **3:00 PM** local time. *(Note: Check-out is at 11:00 AM. Reservations are typically guaranteed until 6:00 PM, so if you plan to arrive later, it is recommended to contact the hotel directly.)*

Q: When is check-out at Extended Stay America - Norfolk - Virginia Beach?

A: Check-out at the **Extended Stay America - Norfolk - Virginia Beach** is at **11:00 AM** local time.

Q: Which amenities does Extended Stay America - Norfolk - Virginia Beach offer?

A: **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street) offers amenities tailored for both short visits and extended stays: ### **In-Room Amenities** * **Fully Equipped Kitchens:** Every suite includes a full-sized refrigerator/freezer, stovetop, microwave, and basic cookware/utensils. * **Free Wi-Fi:** High-speed internet access in all guest rooms. * **Entertainment & Workspace:** Flat-screen TV with premium cable channels, along with a work desk/seating area. * **Climate Control:** In-room air conditioning and heating. * **Smoke-Free Environment:** All suites are non-smoking. ### **Property & Guest Services** * **Complimentary Grab-and-Go Breakfast:** Morning items such as breakfast bars, muffins, hot cereal, and coffee. * **Free Self-Parking:** On-site parking available for guests (including accessible spaces). * **Guest Laundry:** 24-hour on-site coin-operated or card-operated laundry facilities. * **Fitness Center:** On-site fitness room/gym facilities. * **Pet-Friendly Accommodations:** Pets are welcome (fees and restrictions usually apply). * **Front Desk:** 24-hour front desk and reception services. * **Accessibility:** Wheelchair-accessible entrances, parking spaces, registration counter, and ADA-compliant rooms.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but they are generally provided by request rather than pre-stocked in the room.** At **Extended Stay America Suites – Norfolk – Virginia Beach**, every suite features a full kitchen (with a stovetop, microwave, full-size refrigerator, and sink). In accordance with standard Extended Stay America Suites policy: * **Available at the Front Desk:** Pots, pans, dishware (plates, bowls, cups), silverware, cooking utensils, and basic serving items are available upon check-in by asking the front desk. * **Cost:** Because this property is branded under the standard **Suites** tier, these basic cookware and dining packs are provided free of charge for guest use during the stay (unlike their *Select Suites* tier, which charges for kitchen kits). *Note: Item selection and quantities can vary based on availability, so it is recommended to request your kitchen kit upon check-in.*

Q: Are sofa beds available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, sofa beds (sleeper sofas) are available**, but only in select suite types. At the **Extended Stay America Suites – Norfolk – Virginia Beach** (located on Cleveland Street), rooms such as the **1-Bedroom Suites** and **2-Bedroom Suites** include a pull-out sleeper sofa in the living area. However, the standard and deluxe single-room studio layouts generally only feature regular beds and a work chair or small seating area. When booking, make sure to explicitly choose a suite listing that specifies a **"sofa sleeper"** or contact the property directly to confirm availability for your stay.

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there are no smart room controls for lighting or temperature at **Extended Stay America Suites – Norfolk – Virginia Beach**. As a budget-oriented, extended-stay hotel, it provides standard, traditional hotel amenities. Guest rooms are equipped with standard manually operated in-room heating/air conditioning units (PTAC or standard wall-mounted thermostats) and typical manual light switches and lamps. It does not offer smart-home automation, voice controls, digital touchscreen panels, or app-controlled lighting and climate systems.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have a pantry area?

A: Guest rooms at **Extended Stay America Suites - Norfolk - Virginia Beach** do not have a separate, walk-in pantry closet. However, every suite features an **in-room kitchen area** that includes: * Cabinets and shelving for food/grocery storage * Full-sized refrigerator and freezer * Microwave and stovetop * Countertop space and basic cookware/utensils In addition, the hotel property has an on-site minimarket/convenience store area in the lobby for quick snacks and essentials.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have a microwave?

A: Yes, guest rooms at Extended Stay America Suites - Norfolk - Virginia Beach have a microwave.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have a refrigerator with an ice maker?

A: **No.** Guest rooms at the Extended Stay America Suites – Norfolk – Virginia Beach include a full-size refrigerator and freezer, but **they do not have built-in ice makers**. If you need ice during your stay, you will typically need to use ice cube trays in the freezer or purchase bagged ice nearby, as many Extended Stay America locations do not have automated in-room ice makers or hotel ice dispensers.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have a toaster oven?

A: **No, guest rooms do not come with a toaster oven.** Instead, the kitchens in the suites at this property are equipped with: * A **standard 2-slice pop-up toaster** * A **microwave** * A **stovetop/range** (some suites have conventional ovens/ranges) * A full-size refrigerator/freezer * A coffee maker Extended Stay America does not provide countertop toaster ovens in their room inventory.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have conventional ovens?

A: **No**, the guest rooms at Extended Stay America Suites – Norfolk – Virginia Beach do not have conventional ovens. Like standard Extended Stay America properties, the in-room kitchens include: * A two-burner stovetop * A microwave * A full-size refrigerator/freezer * A sink and basic cookware/utensils (available upon request at the front desk) If you need to bake or roast food, you will not have an oven in the suite.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are typically not placed in the room prior to check-in.** At Extended Stay America properties (including the Norfolk - Virginia Beach location): * **Available upon request:** Guest rooms come with a sink, stovetop, microwave, and full-sized refrigerator. However, kitchenware (pots, pans, dishes, utensils) as well as dish-washing items (such as dish soap, a sponge/dishcloth, or a drying rack) are provided **free of charge at the front desk upon request** rather than pre-stocked in the room. * **Housekeeping note:** The hotel’s housekeeping service does not wash personal dishes during cleanings, so guests are expected to wash their own. If you plan to cook, simply stop by the front desk when you check in to ask for a kitchen kit and dish-cleaning supplies. If you are planning an extended stay, many guests also prefer picking up a small bottle of dish soap and a sponge from a nearby store to ensure they have enough on hand.

Q: Do guest rooms at Extended Stay America - Norfolk - Virginia Beach have eating utensils?

A: **Eating utensils are not automatically kept inside the rooms, but they are available upon request.** At **Extended Stay America Suites – Norfolk – Virginia Beach** (and the Extended Stay America brand generally): * **How to get them:** The rooms come with full kitchen appliances (stovetop, microwave, full-size refrigerator), but dining items such as silverware/eating utensils, plates, bowls, cups, and cookware are stocked at the front desk rather than kept inside the room cabinets. * **Cost:** Because this property operates under the standard **Suites** tier, dining and cookware kits are provided **free of charge** upon request at check-in or anytime during your stay. *Tip:* Simply stop by or call the front desk after you check in to request a dining/utensil kit for the number of guests staying in your room.

Q: Do rooms at Extended Stay America - Norfolk - Virginia Beach have a refrigerator?

A: **Yes**, the rooms (suites) at Extended Stay America Suites - Norfolk - Virginia Beach feature a **full-size refrigerator** (with a freezer) as part of each room's fully equipped kitchen setup, which also includes a stovetop and microwave.

Q: Do the guest rooms at Extended Stay America - Norfolk - Virginia Beach have phones with voicemail?

A: **Yes.** The guest rooms at Extended Stay America Suites – Norfolk – Virginia Beach feature in-room phones equipped with voicemail. * **Voicemail Access:** Guests can retrieve messages directly from the room phone or via remote access. * **Front Desk Setup:** When you check in, the front desk can confirm your extension number and set up your voicemail mailbox. * **Calling Features:** In-room phones also include free local calling privileges (though long-distance or operator-assisted calls may incur fees).

Q: Do the guest rooms at Extended Stay America - Norfolk - Virginia Beach have wifi?

A: Yes, our guest rooms at Extended Stay America Suites - Norfolk - Virginia Beach offer free Wi-Fi.

Q: Do the rooms include microwaves at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, our suites at Extended Stay America Suites – Norfolk - Virginia Beach include microwaves.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer a wet bar in the room?

A: **No**, Extended Stay America Suites - Norfolk - Virginia Beach does not feature a dedicated "wet bar" in its rooms. Instead, every room comes equipped with a **full kitchen / kitchenette**, which includes: * A full-size refrigerator * Stovetop * Microwave * Sink with running water * Coffee maker Because it has a full sink and counter setup intended for food and beverage prep, it serves the functional purpose of a wet bar, but it is classified and laid out as an extended-stay kitchen rather than an entertainment-style wet bar.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer bottled water in the room as a complimentary service?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not provide complimentary bottled water in guest rooms. Like most Extended Stay America properties, the hotel operates as a budget extended-stay suite, focusing on self-catering amenities. Suites are equipped with a full kitchen (including a refrigerator, stovetop, and microwave) and tap water, but bottled water must be purchased separately (from on-site vending machines/minimarkets or nearby grocery stores).

Q: Does Extended Stay America - Norfolk - Virginia Beach provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not provide laundry bags, baskets, or hampers in the guest rooms. Because Extended Stay America properties operate as self-service extended-stay hotels, they provide an **on-site, coin-/app-operated guest laundry room**, but guests are expected to bring their own laundry supplies—including detergent and a laundry bag or basket to transport their clothes. If needed, the front desk can sometimes provide standard plastic trash bags, but it is best to pack your own portable hamper or bag.

Q: Does Extended Stay America - Norfolk - Virginia Beach provide weight scales?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not provide weight scales (neither in guest room bathrooms nor as standard guest luggage scales). As a budget, extended-stay brand, their in-room amenities are primarily focused on extended living essentials (kitchenette with stovetop, microwave, full-size refrigerator, cookware, iron, and hairdryer) rather than upscale bathroom amenities like body scales. * **Bathroom Scales:** Not provided in the rooms. * **Luggage Scales:** While not an official amenity, occasionally front desk staff at hotels may have a luggage scale behind the desk for travelers to borrow; however, this is not guaranteed, and you should call the front desk directly if you need to weigh baggage prior to heading to Norfolk International Airport (ORF).

Q: Is a bathrobe provided at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, bathrobes are not provided at Extended Stay America Suites – Norfolk – Virginia Beach. As a budget-oriented, extended-stay hotel, the property provides essential bathroom amenities such as towels, basic toiletries, and hair dryers, but does not include luxury items like bathrobes or slippers. If you need one during your stay, you will want to bring your own.

Q: Is a pillow-top mattress available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, pillow-top mattresses are not an advertised or standard amenity at the **Extended Stay America Suites - Norfolk - Virginia Beach**. Like most midscale/economy Extended Stay America locations, the rooms are typically furnished with standard commercial innerspring mattresses (such as standard quilted Serta hotel models) with basic bedding. The hotel does accommodate requests for hypo-allergenic bedding, but specific mattress upgrades such as pillow-tops are not offered. If you require extra mattress cushioning during your stay, you may want to bring a personal mattress topper or contact the front desk directly prior to arrival to inquire about available mattress pads.

Q: Is a trouser or pant press available at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not offer a trouser or pant press (such as a Corby press). However, the hotel does provide a standard **full-size iron and ironing board** in the room for pressing clothes, along with coin-operated on-site guest laundry facilities and available dry-cleaning services.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, individual guest rooms at the Extended Stay America Suites – Norfolk – Virginia Beach do not have in-room washers and dryers. However, the hotel offers a **shared, 24-hour on-site guest laundry facility** equipped with coin-/app-operated washers and dryers for all guests to use.

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, an iron and full-size ironing board are standard amenities provided in the guest rooms at **Extended Stay America Suites – Norfolk – Virginia Beach**. *(Note: Under Extended Stay America brand policies, all "Suites" and "Premier Suites" locations provide an iron and ironing board in each room, whereas budget-tier "Select Suites" locations do not keep them in rooms. Since this property operates under the Suites tier, in-room ironing equipment is included).*

Q: Is dishware available in rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, dishware is available, but it is typically provided upon request at the front desk rather than pre-stocked in the room.** * **What is included:** Extended Stay America properties offer kitchenware kits that typically include plates, bowls, cups/mugs, silverware/cutlery, and cooking utensils. * **How to get it:** For standard Extended Stay America Suites locations, you can request a dishware and cookware set from the front desk upon check-in at no additional charge. * **Note:** Because items are handed out on request to ensure they are cleaned and sanitized between guests, they may not already be placed inside the kitchen cabinets when you walk in. Simply ask the front desk staff when checking in, and they will supply what you need.

Q: Is in-room fax available at Extended Stay America - Norfolk - Virginia Beach?

A: **No, in-room fax is not available** at Extended Stay America Suites - Norfolk - Virginia Beach. Guest rooms are equipped with standard amenities such as full kitchens, work desks, and phones, but dedicated fax machines are not placed inside the rooms. However, **fax and copy services are available at the front desk** upon request (additional fees may apply).

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not provide a laundry basket or clothes hamper in the guest suites. While the property features on-site, 24-hour guest laundry facilities (coin/card-operated washers and dryers), personal laundry containers are not part of the standard in-room amenities. If you are planning to do laundry during your stay, it is recommended to bring along a **foldable laundry bag, pop-up hamper, or travel laundry bag** to carry your clothes to and from the laundry room.

Q: Is there high-speed internet in the rooms at Extended Stay America - Norfolk - Virginia Beach?

A: High-speed internet is not available.

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, wheelchair-accessible bathrooms are available**, but they are specific to the property's designated accessible suites rather than standard guest rooms. At **Extended Stay America Suites – Norfolk – Virginia Beach**, the accessible room types feature bathrooms equipped with: * Accessible doorways with sufficient turning clearance * ADA-height accessible toilets * Grab bars along the walls * Accessible controls and fixtures * Options for either a **roll-in shower** or an **accessible bathtub with grab bars** (depending on the specific suite booked) ### Tips for Booking: * **Select an Accessible Room Type:** When reserving, be sure to explicitly select a **“Mobility Accessible”** suite (specifying either the roll-in shower or accessible tub option). * **Confirm in Advance:** It is recommended to contact the hotel directly after booking to confirm that an accessible room is assigned to your reservation and to request any additional accommodations you might need (such as bed frame lowering, which typically requires advance notice).

Q: Are there accessible tubs or bathing options at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** The Extended Stay America Suites – Norfolk – Virginia Beach provides accessible bathing options in its designated mobility-accessible rooms. Specific features include: * **Accessible Bathrooms:** Mobility-accessible guest suites feature bathrooms equipped with grab bars, accessible toilets, and lower/accessible plumbing controls. * **Bathing Fixtures:** Depending on the specific accessible room type booked, the hotel provides either **accessible tubs with grab bars** or **roll-in showers**. **Tip:** Because configurations vary between rooms (accessible tub vs. roll-in shower), select the specific layout you need when booking, or contact the property directly prior to arrival to ensure your room is blocked with your preferred bathing option.

Q: Are there ADA-accessible rooms available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, ADA-accessible rooms are available** at the Extended Stay America (Norfolk - Virginia Beach location). Their accessible accommodations generally include: * **Accessible Bathrooms:** Equipped with grab bars, accessible-height toilets, and either roll-in showers or accessible tub/shower combinations with low-reach controls. * **Wheelchair-Friendly Layouts:** Wider doorways, accessible door clearances, and lowered fixtures/counters. * **Property Accessibility:** Accessible parking spaces with access aisles, ramped/curb-cut path of travel to the entrance, and an accessible registration desk. * **Special Accommodations:** Guests who need a lower bed height may request bed frame removal (the hotel requests at least 48 hours advance notice prior to check-in for this service). Because ADA-compliant rooms are limited in number, it is strongly recommended that you select an accessible room type during booking or contact the hotel directly (or Extended Stay America central reservations) to confirm that a room matching your specific accessibility requirements (e.g., roll-in shower vs. tub) is reserved.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, the Extended Stay America Suites – Norfolk – Virginia Beach offers family-friendly accommodation with multiple separate sleeping areas. Specifically, the hotel features **Two-Bedroom Suites**: * **Layout:** These suites include two distinct sleeping rooms (typically equipped with two Queen beds or a Queen bed in each room), often alongside a pull-out sofa sleeper in the living area. * **Amenities:** They include a fully equipped kitchen (full-sized refrigerator, stovetop, microwave, and cookware) and a dining area, making them well-suited for families. * **Alternative options:** The hotel also has connecting/adjoining room options subject to availability if you need to link standard studio units. *Tip:* Two-bedroom suites are limited compared to standard studios, so it is recommended to book directly or confirm availability with the property in advance.

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but specifically in the designated ADA accessible rooms.** Standard guest rooms do not come equipped with grab bars. However, the hotel offers **mobility-accessible suites** that feature bathrooms with: * Grab bars near the toilet and inside the tub/shower * Accessible controls * Accessible/roll-in showers or tubs If you need grab bars during your stay, make sure to explicitly reserve a **Mobility Accessible** room type, or contact the hotel directly (located at 5757 Cleveland St, Virginia Beach) to confirm an accessible room is assigned to your reservation.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes.** All suites at the Extended Stay America Suites – Norfolk – Virginia Beach include a dedicated kitchen area. Each in-room kitchen includes: * A full-size refrigerator/freezer * A stovetop * A microwave * Cabinet and counter space **Note on cookware and dishes:** In line with Extended Stay America brand policy, cookware, dinnerware, and utensils (pots, pans, plates, silverware, coffee makers, etc.) are generally not left stocked in the room cabinets; however, guests can request cooking and dining kits from the front desk upon check-in.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but only in designated ADA-accessible guest rooms.** Standard suites at this location have standard-height vanities with enclosed cabinetry. In their designated accessible suites, Extended Stay America designs the bathrooms to meet ADA standards, which include: * **Accessible/Roll-Under Sinks & Vanities:** Designed with open knee and toe clearance beneath the basin rather than standard closed base cabinets. * **Compliant Counter/Sink Heights:** Installed at a lowered height (no higher than 34 inches from the floor, per ADA guidelines) to allow wheelchair access. * **Accessible Hardware:** Levered/accessible controls and faucet handles. ### Important Note When Booking Because not all rooms have these features, be sure to specifically select an **ADA Accessible Room** (which will also include roll-in showers or accessible tub combinations with grab bars). You can confirm specific sink dimensions or room availability directly with the property at **(757) 490-9988** or Extended Stay America Reservations at **1-800-804-3724**.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, **Extended Stay America Suites – Norfolk – Virginia Beach** offers room layouts and amenities well-suited for families and small groups: * **Multi-Bed Configurations:** In addition to standard single-bed studios, the property offers configurations with **two queen beds** as well as **two-bedroom suites** (often featuring two queen beds and a sofa sleeper) designed to accommodate up to 4 to 6 guests comfortably. * **In-Room Kitchens:** Every suite includes a fully equipped kitchen with a full-size refrigerator/freezer, stovetop, microwave, and dining space, allowing families and groups to cook and store meals. * **Family & Extended-Stay Amenities:** The hotel provides on-site guest laundry facilities, pet-friendly room options, and complimentary grab-and-go breakfast. *Note: Rollaway/extra beds and cribs are generally not provided by the property, so groups and families should confirm that the chosen room's fixed bed layout accommodates everyone before booking.*

Q: Are there rooms with adjustable beds at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no rooms equipped with adjustable (motorized or hospital-style) beds** at Extended Stay America Suites – Norfolk – Virginia Beach. The property only provides standard platform/box-spring queen beds. For accessibility accommodations regarding beds, Extended Stay America's policy allows guests with mobility disabilities to request **bed frame removal** (to lower the overall height of the mattress), provided the request is submitted at least 48 hours prior to check-in. If you require an adjustable medical bed during your stay, you would need to arrange a rental through a local medical equipment provider and confirm delivery/placement logistics directly with the hotel front desk beforehand.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, Extended Stay America Suites – Norfolk – Virginia Beach offers ADA-compliant accessible guest rooms. Under ADA standards and the brand’s accessibility specifications, these accessible rooms feature **wider doorways and entryways** (typically at least 32 inches of clear width) to accommodate wheelchairs and mobility devices. Key accessibility features available at this location include: * **Accessible room & bathroom doors** with clear passage widths * **Accessible bathrooms** with grab bars, roll-in showers or accessible tub/shower combos, and accessible toilet clearances * **Lowered fixtures and clearances** throughout the suite and kitchen * **Bed frame removal requests** (which can be requested in advance to lower bed height if needed) Because room inventory for specific accessible layouts can be limited, it is best to book a designated **Accessible Room** directly and contact the property (or customer service at 1-800-804-3724) to confirm specific doorway measurements or roll-in shower requirements.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but not all of them.** At **Extended Stay America Suites – Norfolk – Virginia Beach**, the accessible inventory includes: * **Roll-in shower rooms** (such as the mobility-accessible double bed rooms with a roll-in shower) * **Accessible bathtub rooms** (featuring grab bars and accessible controls rather than a roll-in shower) Because the hotel offers both styles, roll-in showers are **room-type specific**. When booking, make sure to explicitly choose a room type that specifies **"Roll-in Shower"** (rather than "Accessible Tub"), or contact the hotel directly at **(757) 473-0400** to confirm and guarantee a roll-in shower for your reservation.

Q: Do the rooms have balconies or private terraces at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the rooms at Extended Stay America Suites (Norfolk - Virginia Beach) do not feature balconies or private terraces. The property is built in a standard extended-stay studio hotel layout, with fully enclosed indoor suites equipped with full kitchens, workspace areas, and private indoor bathrooms. Outdoor space is limited to shared property areas, such as the outdoor picnic and BBQ area.

Q: Do the rooms have built-in wardrobes at Extended Stay America - Norfolk - Virginia Beach?

A: **No, the rooms typically do not have full, enclosed built-in wardrobes.** Instead, Extended Stay America – Norfolk – Virginia Beach provides **built-in open closet spaces**. In these suites, clothes storage usually consists of: * An open alcove or recess with a hanging garment bar and overhead luggage/shelf space. * A set of drawers (dresser or desk/dresser combination) for folded clothes. If you specifically require a fully enclosed wardrobe or reach-in closet with doors, you will want to contact the property directly to verify if any specific renovated units offer door-enclosed storage.

Q: Do the rooms have entryways or foyers at Extended Stay America - Norfolk - Virginia Beach?

A: **No, they do not have separate entryways or foyers.** Like most standard Extended Stay America properties, the suites at the Norfolk - Virginia Beach location use an open, studio-style floor plan. When you open the exterior or hallway door, you step directly into the room—typically walking straight into the kitchenette area or immediately alongside the bathroom door and main living/sleeping space, rather than having a distinct, enclosed foyer.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, the rooms at **Extended Stay America Suites – Norfolk – Virginia Beach** do not have partition walls or sliding doors separating the living, sleeping, and kitchenette spaces. All guest rooms at this location are open-concept **studio layouts**, meaning the bed, small living/dining area, and kitchenette share one continuous, open space. The only fully enclosed area with a door is the private bathroom.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Norfolk - Virginia Beach?

A: Extended Stay America (including the Norfolk - Virginia Beach location) **does not enforce a maximum luggage storage limit or weight/piece capacity** for guest rooms. Standard studio suites typically feature: * An open closet area or wardrobe with a clothing rack and hanging space. * Dresser/storage drawers. * Open floor space in the living/sleeping area suitable for accommodating multiple standard-sized suitcases and travel bags. As long as your luggage does not obstruct doorways, create a fire/safety hazard, or exceed normal guest usage, you may store as many bags in your room as you reasonably fit. If you require temporary luggage storage before check-in or after check-out, contact the front desk directly, as hold capacity at the desk can vary by availability.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Norfolk - Virginia Beach?

A: **No, there are no outdoor fire pits** at the Extended Stay America Suites - Norfolk - Virginia Beach. Regarding outdoor social or gathering areas, amenities are very minimal: * **Picnic Area:** The property features a basic outdoor picnic/seating area on-site. * **No Formal Social Lounges:** Unlike higher-end extended-stay brands (such as Residence Inn or TownePlace Suites) that offer fire pit patios, outdoor barbecue social hubs, or evening mixers, this hotel focuses strictly on budget-oriented essentials (in-room kitchens, grab-and-go breakfast, guest laundry, and basic fitness facilities).

Q: Does Extended Stay America - Norfolk - Virginia Beach have an ATM on site?

A: **No**, Extended Stay America Suites – Norfolk – Virginia Beach does not have an ATM on site. If you need cash, you will need to visit an ATM or bank branch at a nearby convenience store, gas station, or shopping plaza in the surrounding area.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer coworking or lounge spaces for guests?

A: **No**, the Extended Stay America Suites - Norfolk - Virginia Beach does not offer dedicated coworking spaces, a business center, meeting rooms, or a guest lounge. As an economy, extended-stay hotel, common areas are minimal (primarily a standard front desk/lobby area and an outdoor picnic/BBQ space). Instead, remote work is intended to be done directly from the guest rooms, which feature: * Free in-room Wi-Fi * A dedicated work desk and chair * A full in-suite kitchen If you need a professional coworking space or meeting room, you will need to utilize local coffee shops or third-party coworking offices in the Norfolk / Virginia Beach Town Center area nearby.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer dry cleaning or laundry service?

A: **Yes.** The Extended Stay America Suites - Norfolk - Virginia Beach provides: * **On-site guest laundry facilities:** Self-service, coin/card-operated washers and dryers are available on the property for guest use. * **Dry cleaning / laundry services:** Third-party dry cleaning and laundry pick-up services are also offered through the front desk.

Q: Does Extended Stay America - Norfolk - Virginia Beach support mobile key or digital check-in?

A: **No**, Extended Stay America – Norfolk – Virginia Beach does not support digital check-in or mobile key entry. Extended Stay America’s brand-wide platform and mobile app only handle reservations, rate discounts, and stay extensions; they do not have a contactless mobile key or digital check-in system. When arriving at the hotel: * You must check in in person at the front desk. * You will need to present a valid physical government-issued photo ID along with a credit card for payment and incidental holds. * The front desk staff will issue standard physical keycards to access your suite.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America – Norfolk – Virginia Beach does not offer dedicated or guaranteed luggage storage** before check-in or after check-out. Budget and extended-stay properties like Extended Stay America operate with limited lobby space and typically do not have a secure bell desk, baggage room, or concierge staff to hold luggage. A few things to keep in mind: * **Front desk discretion:** Occasionally, staff on duty *may* make an informal exception to hold a bag behind the counter for a short time depending on space, but this is at the staff’s sole discretion and not an official policy or guarantee. * **Early check-in / Late check-out:** The hotel offers early check-in or late check-out based on room availability, though fees typically apply. * **Alternative storage options:** If you need secure storage for the day, third-party apps like Bounce or LuggageHero often have nearby partner locations (such as local convenience stores or partner hotels) in the Norfolk/Virginia Beach area. If holding bags is essential to your plans, contact the front desk directly beforehand to ask what options they can accommodate for your specific arrival/departure times.

Q: Is there a meditation or relaxation room at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there is no dedicated meditation or relaxation room at Extended Stay America Suites – Norfolk – Virginia Beach. As a budget-oriented, extended-stay hotel, its common amenities are limited to essentials such as a basic fitness room, guest laundry facilities, and an outdoor picnic area. Guests seeking a quiet space for meditation or relaxation would need to do so within their individual guest suites or at nearby parks (such as Mount Trashmore Park or Williams Farm Park).

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Norfolk - Virginia Beach?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Norfolk - Virginia Beach. It is a budget-focused, extended-stay hotel that provides basic amenities such as in-room kitchens, on-site guest laundry, free Wi-Fi, and grab-and-go breakfast, but it does not have on-site bars, lounges, or rooftop venues.

Q: Is Wi-Fi free at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, complimentary Wi-Fi is available at Extended Stay America Suites – Norfolk - Virginia Beach.

Q: Are cats allowed at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, cats are allowed** at Extended Stay America Suites – Norfolk – Virginia Beach. Key details of their pet policy include: * **Pet Limit:** Up to 2 pets per suite. * **Fees:** An additional non-refundable fee applies (typically around $25 per pet, per night for the first 6 nights, and reduced to $10–$15 per pet, per night thereafter, subject to monthly caps). * **Rules:** Pets should not exceed standard size limits (usually under 36 inches in length/height or 50 lbs), and exotic animals are not permitted. *Tip: It is always recommended to notify the front desk at or prior to booking to ensure a pet-friendly room is allocated.*

Q: Are dogs allowed at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, pets are allowed at Extended Stay America Suites – Norfolk - Virginia Beach.

Q: Are pets allowed in all rooms at Extended Stay America - Norfolk - Virginia Beach?

A: **No, pets are not permitted in all rooms.** Like most Extended Stay America locations, this property has **dedicated pet-friendly rooms** rather than allowing animals in every suite. This policy helps accommodate guests who may have severe pet allergies. Key details of their pet policy include: * **Advance Notice Required:** You must select or request a pet-friendly room at the time of booking or notify the hotel prior to arrival to ensure appropriate room placement. * **Limit:** Up to 2 pets per room. * **Size/Restrictions:** Standard brand policy restricts pets to a maximum of 36 inches in height and length (larger animals or additional pets require property manager approval). * **Fees:** A non-refundable pet fee applies (typically $25 + tax per pet, per night for the first 6 nights, then a reduced daily rate thereafter; service animals are exempt).

Q: Are service animals allowed at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, service animals are allowed** at Extended Stay America – Norfolk – Virginia Beach. Under the Americans with Disabilities Act (ADA) and brand policy: * **No Pet Fees:** While the hotel charges a standard daily pet fee for regular pets, **service animals are legally exempt** from all pet fees and deposits. * **Breed/Size Exemptions:** Standard pet size and weight restrictions do not apply to service animals. * **Emotional Support Animals (ESAs):** Keep in mind that emotional support animals and comfort pets do not qualify as service animals under the ADA and would be subject to the hotel’s standard pet rules and fees.

Q: Are taxes included in the room rate at Extended Stay America - Norfolk - Virginia Beach?

A: **No, taxes are not included in the standard base nightly room rate**. Like most hotels in the United States, Extended Stay America advertises its base room rates exclusive of taxes and fees. State sales tax, local lodging/occupancy taxes, and any applicable city fees are added to the room rate during checkout or when viewing the "Total Stay" price. *(Note: Depending on Virginia state and local tax regulations, guests staying for long-term consecutive periods—typically 30 or 90+ consecutive days—may become exempt from local hotel occupancy taxes. Check directly with the hotel if you are planning an extended monthly stay).*

Q: Are there additional fees I should know about at Extended Stay America - Norfolk - Virginia Beach?

A: At **Extended Stay America Suites – Norfolk – Virginia Beach**, standard rates cover your room, basic Wi-Fi, and standard parking. However, depending on your stay and requests, you may encounter the following additional fees and holds: ### 1. Incidental Deposit (Refundable) * **Security Deposit:** You may be required to provide a credit/debit card deposit (typically up to **$250**) at check-in to cover potential incidentals or damages. The hold is released after check-out, pending inspection. ### 2. Pet Fees * **Nightly Charge:** If you bring pets (up to 2 pets per suite), there is a non-refundable cleaning fee of up to **$25 (+ tax) per pet, per day** for the first 6 nights. * **Extended Stays:** After the first 6 nights, the fee drops to around **$10–$15 (+ tax) per pet, per day**. * *Note:* Certified service animals are exempt. ### 3. Early Check-In & Late Check-Out Fees * **Early Check-In:** Standard check-in begins at 3:00 PM. * Arrivals between 12:00 PM and 3:00 PM are generally accommodated free of charge if a room is available. * Between 7:00 AM and 12:00 PM, a fee (typically around **$10 per hour**) may apply. * Arrivals prior to 7:00 AM generally incur the full previous night's Best Available Rate (minimum $50). * **Late Check-Out:** Standard checkout is by 11:00 AM. Unapproved late checkouts are subject to additional partial- or full-day room charges. ### 4. Housekeeping & Linens * Extended Stay America operates on an extended-stay cleaning model. Full-service cleanings are scheduled on an interval basis (usually once every two weeks for long stays). * If you request **additional full cleanings** or **extra linen/towel exchanges** outside the standard schedule, a nominal service fee may apply. ### 5. Wi-Fi Upgrades * Basic Wi-Fi is complimentary, but **enhanced/high-speed Wi-Fi** (for streaming or heavy downloads) is available for an optional daily or weekly fee. ### 6. Laundry Facilities * The property features a 24/7 guest self-service laundry facility, which requires payment per wash and dry cycle. ### 7. Smoking Violation Fee * All rooms are non-smoking. Smoking in a designated non-smoking room incurs a deep-cleaning penalty (typically **$250 or more**) charged to your card.

Q: Are there any size restrictions for pets at Extended Stay America - Norfolk - Virginia Beach?

A: Yes, there are size and quantity restrictions for pets at **Extended Stay America Suites – Norfolk – Virginia Beach**: * **Dimensions / Height & Length:** Under the official Extended Stay America policy for this location, pets can be **no taller than 36 inches** and **no longer than 36 inches**. * **Weight Limit:** Depending on booking platforms and property guidelines, a standard weight limit of **50 to 75 lbs per pet** is generally enforced. * **Quantity Limit:** A maximum of **2 pets** are permitted per suite. *Note:* If your pet exceeds these dimensions/weight limits or if you are traveling with more than two pets, **prior approval from the property manager is required** before your stay.

Q: Are there non-refundable rates at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, non-refundable rates are available at Extended Stay America Suites – Norfolk – Virginia Beach. Depending on where and how you book, non-refundable options typically include: * **Advance Purchase (AP) Rates:** When booking directly through Extended Stay America, they frequently offer discounted Advance Purchase rates. These require upfront prepayment and are fully non-refundable (cancellations or no-shows forfeit the entire prepayment, with exceptions usually only within 24 hours of booking). * **Third-Party Travel Sites (OTAs):** Booking platforms like Expedia, Booking.com, Priceline, and Orbitz routinely list lower, non-refundable/pay-now rates alongside flexible, free-cancellation rates for this property. * **Extended Plus Program (EPP):** For select long-term promotional bookings, policies often require an upfront non-refundable deposit (often equivalent to a few nights' room and tax). When reserving your room, review the rate details and cancellation policy at checkout to confirm whether the specific rate chosen is flexible or non-refundable.

Q: Are there refundable room rates available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, refundable room rates are available** at Extended Stay America Suites - Norfolk - Virginia Beach. However, whether a room is refundable depends on the specific rate option selected when booking: * **Flexible / Standard Rates:** Typically allow free cancellation up to a designated deadline prior to check-in (often up to 1 to a few days in advance or by the afternoon of arrival). * **Advance Purchase Rates (AP):** These are discounted, prepaid rates that are generally **non-refundable** after a 24-hour grace period from booking. When making a reservation through the Extended Stay America website or third-party travel sites (such as Expedia or Booking.com), look for rates marked **"Free Cancellation"** or **"Fully Refundable"** and review the specific cancellation deadline for your stay dates.

Q: Can I leave my pet unattended in the room at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, but only under specific conditions.** Under Extended Stay America’s pet guidelines, pets may be left alone in the room, provided that: 1. **They must be crated:** Pets **must be confined to a crate/kennel** for the entire duration they are left unattended. They cannot be allowed to roam freely or simply shut inside a bathroom. 2. **Staff access & safety:** Hotel staff and maintenance may need to enter the room, and crating ensures both the staff's and your pet’s safety. 3. **No noise disturbances:** Your pet must not cause excessive noise (such as continuous barking or whining) that disturbs neighboring guests. 4. **General limits:** The property permits a maximum of 2 pets per room (standard fees and size/weight guidelines apply). **Tip:** When heading out, it is always best practice to notify the front desk, leave a contact number where you can be reached immediately, and place the “Do Not Disturb” sign on your door to prevent housekeeping from startling your pet.

Q: Do I have to pay the full amount upfront at Extended Stay America - Norfolk - Virginia Beach?

A: It depends on the rate you booked and the length of your stay: * **Short stays (1 to 6 nights):** Yes. Guests paying nightly rates are charged for their entire stay upfront at check-in. * **Weekly or monthly stays (7+ nights):** No, you do not have to pay for the whole month or entire reservation at once. You are only required to pay for the **first week upfront at check-in**, and then continue paying week-by-week in advance. * **Advance Purchase Rates:** If you specifically selected a non-refundable "Advance Purchase" rate when booking online, the full amount is charged immediately at the time of booking. **Note on Incidentals:** Regardless of your length of stay, the hotel typically places an incidental hold or security deposit (up to $100–$250) on your payment card at check-in, which is released after departure provided there is no room damage.

Q: Does Extended Stay America - Norfolk - Virginia Beach accept debit cards?

A: **Yes**, Extended Stay America – Norfolk – Virginia Beach accepts debit cards, provided the card has a major payment network logo (such as Visa or Mastercard) and is in the guest’s name. However, keep the following policies in mind when using a debit card: * **Incidental Deposit / Hold:** At check-in, the hotel places an authorization hold (typically up to **$250**) for incidentals in addition to the room cost. * **Funds Availability:** Because it is a debit card, that hold directly freezes available funds in your bank checking account. * **Release Time:** Any unused portion of the deposit hold is released after checkout, but depending on your financial institution, it usually takes **5 to 14 business days** to reappear in your account. * **ID Requirement:** The name on your debit card must match the government-issued photo ID of the primary guest checking in. *(Note: Stays booked with certain short-term or advance-purchase promotional rates may occasionally require a credit card guarantee online, but debit cards bearing Visa/Mastercard logos can be used for room charges and deposits at the front desk).*

Q: Does Extended Stay America - Norfolk - Virginia Beach allow same-day check-in?

A: **Yes, Extended Stay America Suites – Norfolk – Virginia Beach allows same-day check-ins**, provided there are rooms available. Key details to keep in mind when planning a same-day check-in: * **Availability:** Rooms are subject to vacancy. You can book online on their website/app, through travel booking sites, or by walking in/calling the hotel directly. * **Standard Check-In Time:** Official check-in starts at **3:00 PM local time**. * **Early Check-In:** If you arrive before 3:00 PM, an early check-in is subject to room availability upon arrival and may incur an additional fee. * **Requirements at the Desk:** The minimum check-in age is **21**, and you will need to present a valid government-issued photo ID along with a credit card or debit card in your name to cover the room charges and a standard refundable security/incidental deposit (typically around $100).

Q: Does Extended Stay America - Norfolk - Virginia Beach charge an additional fee for pets?

A: **Yes**, Extended Stay America Suites – Norfolk – Virginia Beach charges an additional pet fee. The hotel's pet policy and fee breakdown: * **Pet Fee:** A non-refundable cleaning fee of **up to $25 (+ tax) per day, per pet** for the first 6 nights. For longer stays, the fee drops to a rate not to exceed **$15 (+ tax) per day, per pet** for each subsequent day. * **Pet Limit:** A maximum of **2 pets** per suite. * **Restrictions:** Size and breed restrictions generally apply (pets should typically be under 36 inches in length and height, and under 50 lbs without prior approval). Larger pets or additional animals require direct property manager approval. * **Service Animals:** Legitimate ADA service animals are exempt from pet fees.

Q: Does Extended Stay America - Norfolk - Virginia Beach have any restrictions on the number of pets allowed per room?

A: Yes. Extended Stay America – Norfolk – Virginia Beach allows a **maximum of two pets per suite**. Key details of their pet policy include: * **Pet Limit:** Up to 2 pets (dogs and cats are welcome). * **Exceptions:** If you have more than two pets, prior approval from the property manager is required. * **Size/Dimension Limits:** Pets generally must be no taller than 36 inches and no longer than 36 inches (larger animals also require manager approval). * **Pet Fees:** Non-refundable cleaning fees apply (typically up to $25 + tax per pet, per day for the first 6 nights, and up to $15 + tax per pet, per day thereafter). Service animals are exempt from these charges.

Q: Does Extended Stay America - Norfolk - Virginia Beach offer pet amenities like beds or bowls?

A: Extended Stay America Suites - Norfolk - Virginia Beach does not offer pet amenities like beds or bowls.

Q: Does Extended Stay America - Norfolk - Virginia Beach require a deposit when booking?

A: Whether a deposit is required depends on whether you mean **at the time of booking** or **at check-in**: * **When Booking (Online or by Phone):** * **Standard/Flexible Rates:** Generally, **no advance deposit is required**. You will only need to provide a valid credit card to guarantee and hold the reservation. * **Advance Purchase / Prepaid Rates:** If you select a non-refundable or special advance-purchase rate, the hotel will require full prepayment or a multi-night non-refundable deposit right when booking. * **At Check-In (Security / Incidental Deposit):** * **Yes, a deposit is required upon arrival.** Extended Stay America requires a refundable damage/incidental deposit (typically **$100 to $250**) held on a credit or debit card at check-in. * This deposit is released or refunded after check-out, pending a room inspection for any damages or unpaid fees (typically showing back in your account within 5 to 14 business days depending on your bank). * *Note:* You will also be required to pay for the room charges in advance upon arrival (either for the full stay or in weekly increments for longer stays).

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Norfolk - Virginia Beach?

A: The cancellation deadline at **Extended Stay America Suites – Norfolk – Virginia Beach** depends on the specific rate type and channel used to book: * **Standard / Flexible Rates:** Cancellations are generally permitted up until **6:00 PM local hotel time on the day of arrival** without penalty. Canceling after this cutoff (or failing to check in) results in a No-Show Fee equal to the first night's room charge plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled **within 24 hours of the original booking** to receive a refund. Canceling after the initial 24-hour grace period results in forfeiting the full prepaid amount. * **Extended Plus Program (EPP):** Cancellations must be made **within 24 hours of booking**; canceling later incurs a penalty equal to a three-night deposit plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Cancellation policies are governed by the specific terms selected at checkout (often ranging from 24 to 72 hours prior to check-in) and must be canceled directly through that provider. Check your confirmation email for the exact terms, or contact the property directly to verify the policy on your reservation.

Q: How late can I cancel without being charged at Extended Stay America - Norfolk - Virginia Beach?

A: The deadline to cancel without penalty depends on the **rate type** you booked: * **Standard / Flexible Rate:** For standard flexible bookings made directly with Extended Stay America, you generally must cancel by **6:00 PM local hotel time on the day of arrival** (or in some cases 24 hours prior to check-in, depending on peak demand). If canceled after that time or in the event of a no-show, you will be charged a fee equal to the first night’s room rate plus tax. * **Advance Purchase (AP) Rate:** Non-refundable except within **24 hours of booking**. After 24 hours, the full prepayment is forfeited. * **Extended Plus Program (EPP):** Cancellable only within **24 hours of booking**. Canceling later forfeits the required deposit (usually equivalent to three nights' room rate and tax). * **Third-Party Bookings (Expedia, Booking.com, Priceline, etc.):** You must adhere to the specific cancellation terms listed on your third-party itinerary and make any changes through that platform. **To verify the exact cutoff for your reservation:** Check your confirmation email under "Cancellation Policy" or call the property directly at **(757) 455-8666** before making any changes.

Q: How much is the refundable pet deposit at Extended Stay America - Norfolk - Virginia Beach?

A: Extended Stay America – Norfolk – Virginia Beach **does not charge a refundable pet deposit**. Instead, pet charges are assessed as **non-refundable cleaning fees**: * **First 6 nights:** Up to **$25 (+ tax) per day, per pet**. * **Days 7 and beyond:** Up to **$10–$15 (+ tax) per day, per pet**. *(Note: While there is no specific pet deposit, the hotel requires a standard refundable incidental/security deposit at check-in—typically **$100 to $250** per stay—which is returned upon check-out provided there is no room damage).*

Q: Is a security deposit required at check-in at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes**, a refundable security/incidental deposit is required upon check-in at the Extended Stay America Suites – Norfolk – Virginia Beach. * **Amount:** Typically **$100** (though brand-wide policy allows a hold of up to $250 depending on stay length and room type). * **Payment Method:** Collected via an authorization hold on a major **credit card** (along with a valid matching photo ID). * **Refund:** The hold is released after checkout following an inspection of the room. Depending on your bank or credit card issuer, it generally takes between **5 to 14 business days** for the pending hold to disappear from your account.

Q: Is early check-in allowed at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **early check-in fee**. Standard policy details include: * **Standard Check-in Time:** 3:00 PM. * **Fees:** Extended Stay America properties generally apply tiered fees if a room is available before 3:00 PM: * **Between 12:00 PM and 3:00 PM:** Often complimentary (or nominal) if the room is ready and clean. * **Between 7:00 AM and 12:00 PM:** Typically charged around $10 per hour plus tax. * **Prior to 7:00 AM:** Charged the full previous day's room rate. Because availability cannot be guaranteed in advance, it is strongly recommended that you contact the front desk directly on the day of (or day prior to) your arrival to check room status and request early access.

Q: Is Extended Stay America - Norfolk - Virginia Beach pet-friendly?

A: Yes, Extended Stay America Suites - Norfolk - Virginia Beach is pet-friendly.

Q: Is late check-out available at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, late check-out is available**, but it is **subject to room availability** and typically incurs an extra fee. Key details regarding check-out: * **Standard Check-Out:** 11:00 AM. * **How to Request:** You must request it through the front desk during your stay (preferably the evening before or morning of departure). * **Fees:** Extended Stay America generally charges hourly late check-out fees (typically around $10 per hour plus tax between 11:00 AM and 4:00 PM, capped around $50, after which a full day’s room rate is charged). Because approval depends on housekeeping schedules and the hotel’s occupancy for incoming guests, it cannot be guaranteed in advance. Contacting the front desk directly during your stay will give you the most accurate availability and rate for your departure date.

Q: Is the deposit refundable if I cancel at Extended Stay America - Norfolk - Virginia Beach?

A: Whether your deposit or prepayment is refundable depends on the type of deposit you paid and the rate under which you booked: ### 1. Booking Prepayment / Advance Deposit * **Standard / Flexible Rate:** If you cancel before the hotel’s cancellation deadline (typically by 6:00 PM local time on the day of arrival, or 24–48 hours prior depending on your booking confirmation), your deposit/charges are fully refundable. Canceling after this window generally incurs a penalty equal to the first night's room rate plus tax. * **Advance Purchase (AP) Rate:** These bookings are non-refundable. You can only receive a refund if you cancel within 24 hours of originally making the reservation. * **Extended Plus Program (EPP):** Requires a 3-night deposit. It is only refundable if canceled within 24 hours of booking; after 24 hours, the 3-night deposit is forfeited. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Refundability depends strictly on the rate selected (e.g., “Free Cancellation” vs. “Non-refundable”). Cancellations must be processed directly through that booking site. --- ### 2. Incidentals / Damage Deposit (Collected at Check-in) * Extended Stay America charges an incidental/damage deposit (typically **$100 to $250**) upon check-in. * If you have already checked in and are cutting your stay short or checking out early, this deposit is **fully refundable** provided there is no room damage or unpaid incidental charges. Credit card holds usually release within 5–14 business days. --- **Tip:** Always check the specific cancellation terms listed in your reservation confirmation email, or call the front desk directly at **+1 (757) 473-9000** with your confirmation number to confirm your exact rate terms.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Norfolk - Virginia Beach?

A: The pet fee at Extended Stay America - Norfolk - Virginia Beach is charged **per night (per day)**, not as a flat fee per stay: * **First 6 nights:** Up to **$25 (+ tax) per pet, per night** * **Nights 7 and beyond:** Reduced to **$10–$15 (+ tax) per pet, per night** *(Note: While calculated daily, the total fee for your stay is typically collected upfront at check-in for stays under a week, or billed in weekly increments for longer stays.)*

Q: Is there a designated pet area or pet park at Extended Stay America - Norfolk - Virginia Beach?

A: A designated pet area or pet park is not available at Extended Stay America Suites – Norfolk - Virginia Beach.

Q: Is there a fee for early check-in at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, there is a fee for early check-in.** Extended Stay America properties (including the Norfolk - Virginia Beach location) adhere to a brand-wide early check-in policy subject to room availability: * **Standard Check-in Time:** 3:00 PM * **Between 7:00 AM and 12:00 PM:** **$10.00 per hour** plus applicable taxes. * **Prior to 7:00 AM:** You will be charged the **full previous day's room rate plus tax** (at the Best Available Rate, with a minimum fee of $50.00). * **Between 12:00 PM and 3:00 PM:** Accommodation is subject to availability; depending on front-desk discretion and room readiness, it may be accommodated for free or subject to an hourly charge. Because early check-in is strictly based on room availability, it is recommended to contact the property directly prior to arrival to confirm if a room is ready.

Q: Is there a fee for extra beds at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites - Norfolk - Virginia Beach does not provide extra beds or rollaway beds** (nor cribs/infant beds). As a result, there is no fee because they are not available. If you require sleeping arrangements for additional guests: * You will need to book a room type with multiple beds (such as a suite with two queen beds or a sofa sleeper). * Keep in mind that hotel brand policy applies an **extra adult fee** (typically around $5 per night per additional adult beyond standard occupancy), while children stay free.

Q: Is there a fee for late check-out at Extended Stay America - Norfolk - Virginia Beach?

A: **Yes, there is a fee for late check-out.** Standard check-out is at **11:00 AM**. Under Extended Stay America's standard chain policies, fees apply as follows (subject to room availability): * **After 11:00 AM up to 4:00 PM:** $10.00 per hour plus applicable tax (capped at up to $50.00 plus tax). * **After 4:00 PM:** You may be charged the full room rate for an additional night. *(Note: If you are an **Extended Perks** loyalty member on a qualifying stay of 7 or more nights, complimentary late check-out may be available upon request, subject to availability.)* Because late check-outs depend directly on room availability, it is always best to notify the front desk in advance to confirm availability and exact pricing.

Q: Is there a pet weight restriction at Extended Stay America - Norfolk - Virginia Beach?

A: Extended Stay America properties, including the **Norfolk - Virginia Beach** location, primarily enforce a **size/dimension restriction** rather than a strict standard weight limit: * **Size Limits:** Pets cannot be longer than **36 inches** and cannot be taller than **36 inches**. * **Weight Limits:** While the official Extended Stay America brand standard does not state an explicit weight limit, third-party booking partners and travel directories commonly list the limit as either **50 lbs** or **75 lbs** per pet. * **Pet Limit:** A maximum of **2 pets** per suite is permitted. **Exceptions:** If your pet exceeds these limits or you are traveling with more than two pets, Extended Stay America policy states that **larger animals can be accommodated with prior approval from property management**. If your dog is on the larger side, it is recommended to call the front desk directly to confirm approval before checking in.

Q: What age do children stay free until at Extended Stay America - Norfolk - Virginia Beach?

A: Under Extended Stay America's brand-wide policy, children **under 17 years old** (ages 0–16) stay free when sharing a room with a paying adult or guardian. Anyone aged 17 and older is considered an adult and may be subject to the extra person charge if exceeding base room occupancy.

Q: What is included in the resort fee at Extended Stay America - Norfolk - Virginia Beach?

A: **Extended Stay America Suites – Norfolk – Virginia Beach does not charge a resort fee.** Because it operates as an extended-stay, budget-friendly hotel rather than a resort, the standard amenities are included in the base room rate at no additional mandatory daily fee. These complimentary amenities include: * **Free Wi-Fi** * **Free self-parking** * **Grab-and-go breakfast** * **Access to the fitness room/gym** * **In-room fully equipped kitchen** (full-size refrigerator, stovetop, microwave, and cookware/utensils) *(Note: While there is no resort fee, standard incidental policies apply, such as a refundable damage deposit at check-in and pet fees if traveling with animals).*

Q: What is the pet policy at Extended Stay America - Norfolk - Virginia Beach?

A: Pets are allowed at Extended Stay America Suites - Norfolk - Virginia Beach.

Q: What time is check-in at Extended Stay America - Norfolk - Virginia Beach?

A: Check-in at **Extended Stay America Suites – Norfolk – Virginia Beach** begins at **3:00 PM** local time. *(Check-out is at 11:00 AM. Early check-in may be accommodated depending on room availability, though fees can apply depending on the time of arrival).*