Extended Stay America - Los Angeles - Ontario Airport

Q: How many room types does Extended Stay America - Los Angeles - Ontario Airport have?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** features **4 primary room types** (all studio suites equipped with full kitchens): 1. **Studio Suite – 1 Queen Bed** (Sleeps up to 2) 2. **Studio Suite – 1 King Bed** (Sleeps up to 2) 3. **Studio Suite – 2 Double Beds** (Sleeps up to 4) 4. **Studio Suite – 1 Queen Bed (Accessible)** (Sleeps up to 2, ADA compliant) *(Note: Depending on booking platforms, options are further broken down into smoking/non-smoking or mobility/hearing accessible variations.)*

Q: Are there grocery stores or pharmacies near Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, there are several grocery stores, supermarkets, wholesale clubs, and pharmacies located within a short drive of the **Extended Stay America Suites – Los Angeles – Ontario Airport** (3990 Inland Empire Blvd): --- ### **Pharmacies** * **CVS Pharmacy (inside Target):** Located at 4200 E 4th St (about 1.5–2 miles north). This is one of the closest and most convenient spots to fill prescriptions or pick up over-the-counter medicine while shopping for essentials. * **ABC Pharmacy:** Located at 2920 Inland Empire Blvd, Ste 112 (about 1–1.5 miles west on the same boulevard). * **Sam’s Club Pharmacy:** Located at 951 N Milliken Ave (about 1.5–2 miles away). * **Walgreens:** Located about 3–4 miles south at 2950 S Archibald Ave. --- ### **Grocery Stores & Supermarkets** * **Target (with full grocery):** Located at 4200 E 4th St (around 1.5–2 miles away). Excellent one-stop option for groceries, personal care, and essentials. * **Sam's Club:** Located at 951 N Milliken Ave (approx. 1.5–2 miles northeast) for bulk groceries and supplies. * **Costco Wholesale / Costco Business Center:** Located along Milliken Ave/Inland Empire Blvd (approx. 2 miles away). * **Ralphs & Vons:** Located about 2.5–3.5 miles north in Rancho Cucamonga (e.g., Ralphs at 7369 Milliken Ave and Vons at 6351 Haven Ave) for full-service traditional supermarkets. --- ### **Convenience / Walking Distance** * For quick grab-and-go snacks or beverages without driving, gas station convenience marts (such as Chevron and 7-Eleven) are situated nearby along **Haven Avenue** and **Inland Empire Boulevard**.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have ocean views?

A: **No**, Extended Stay America - Los Angeles - Ontario Airport does not have ocean views. The hotel is located in Ontario, California (San Bernardino County / the Inland Empire), situated approximately 40 to 50 miles inland from the Pacific Ocean. Rooms typically overlook the surrounding city streets, parking areas, or nearby commercial buildings.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer a free airport shuttle?

A: **No**, the Extended Stay America Suites - Los Angeles - Ontario Airport does not offer a free airport shuttle. Although the hotel is located only about 2 to 3 miles from Ontario International Airport (ONT), guests must arrange their own transportation, such as via rideshare (Uber/Lyft), taxis, or public transit.

Q: How many tourist attractions or visitor sites are within walking distance of Extended Stay America - Los Angeles - Ontario Airport?

A: There is only **one major visitor attraction** within standard, comfortable walking distance of the **Extended Stay America Suites - Los Angeles - Ontario Airport** (located at 3990 Inland Empire Blvd): ### Within Walking Distance * **Toyota Arena (approx. 0.3 to 0.4 miles / 7–10 minute walk):** * A premier entertainment and sports arena hosting major concerts, family shows, and sporting events (home of the AHL’s Ontario Reign and MASL’s Ontario Fury). * Directly adjacent to the arena is the small **Piemonte commercial district**, which features dining spots (e.g., Eureka!, Benihana). --- ### Nearby, but Better Suited for a Quick Drive or Rideshare While several prominent regional attractions are located close by, they exceed a typical pedestrian walk (around 1 to 3+ miles along busy suburban commercial boulevards): 1. **Ontario Mills Mall & AMC DINE-IN (approx. 1.1 to 1.3 miles away):** One of the largest shopping and entertainment destinations in Southern California, featuring hundreds of outlets, comedy clubs, and dining. *(Feasible for determined walkers, but separated by multi-lane thoroughfares).* 2. **Cucamonga-Guasti Regional Park & Topgolf (approx. 1.4 miles away):** Offers 150 acres of outdoor recreation, fishing lakes, picnic areas, and high-tech golf entertainment. 3. **Ontario Convention Center (approx. 2.5 miles away):** Major venue for regional conferences, expos, and trade shows.

Q: Is Extended Stay America - Los Angeles - Ontario Airport close to the beach?

A: **No**, it is not close to the beach. Despite having "Los Angeles" in its name, the hotel is located far inland in the city of **Ontario** (within the Inland Empire region of Southern California). * **Distance:** The closest Pacific Ocean beaches (such as Newport Beach, Huntington Beach, or Long Beach) are roughly **40 to 50 miles away**. * **Travel Time:** Driving takes at least **50 to 60 minutes** without traffic, and can easily take **1.5 to 2 hours or more** during peak Southern California rush hour traffic. If your primary goal is a beach vacation, this hotel would not be a convenient base.

Q: Is Extended Stay America - Los Angeles - Ontario Airport well located for sightseeing?

A: **No, not if your goal is sightseeing typical Los Angeles attractions.** Despite having "Los Angeles" in its official name (owing to Ontario International Airport's regional ties), this hotel is actually located in **Ontario, California**, which is in San Bernardino County's Inland Empire—roughly **40 to 45 miles east of Los Angeles**. ### Why it is not well located for L.A. sightseeing: * **Distance to Major Sights:** Famous L.A. attractions like Hollywood, Universal Studios, Griffith Observatory, the Getty Center, and the beaches (Santa Monica/Venice) are 45–60 miles away. * **Severe Traffic:** Southern California traffic on major arteries (such as I-10 or CA-60) is notoriously heavy. Driving from Ontario into Central L.A. or the Westside can easily take **1.5 to 2.5 hours each way** during peak hours. * **Lack of Direct Transit:** There is no quick, seamless public transit connection linking this immediate area directly to central tourist neighborhoods in Los Angeles. ### When *is* this hotel reasonably located? It is well positioned only if you are sightseeing or traveling within the **Inland Empire / San Gabriel Valley / San Bernardino Mountains** area: * **Very close to:** Ontario International Airport (ONT), Ontario Mills Mall, Toyota Arena, and the Ontario Convention Center. * **Day-trip proximity to:** Big Bear / Lake Arrowhead, Palm Springs, Glen Ivy Hot Springs, or Victoria Gardens. * Disneyland (Anaheim) is about 30–35 miles southwest, which is slightly closer than West L.A., but still subject to heavy freeway congestion. ### Recommendation If your primary trip consists of classic Los Angeles sightseeing (Hollywood, Beverly Hills, museums, beaches), look for hotels in or near **Downtown L.A., Hollywood, Burbank, Koreatown, West Hollywood, or Santa Monica/Culver City**.

Q: What transit stops are within walking distance of Extended Stay America - Los Angeles - Ontario Airport?

A: The **Extended Stay America Suites – Los Angeles – Ontario Airport** is located at **3990 Inland Empire Blvd, Ontario, CA 91764**. The primary public transit serving this area is **Omnitrans**, and the following bus stops are directly within walking distance: ### Immediate Bus Stops (Directly outside or under a 2-minute walk) * **Inland Empire @ 3990 Block (Eastbound)** * **Location:** Right in front of / directly adjacent to the hotel property on Inland Empire Boulevard. * **Route:** **Omnitrans Route 61** (runs between Pomona Transit Center, Ontario International Airport, Ontario Mills, and Fontana Metrolink Station). * **Inland Empire @ Mercedes (Westbound)** * **Location:** Just across the street / slightly west along Inland Empire Boulevard. * **Route:** **Omnitrans Route 61** (heading west toward Ontario Airport terminals and Pomona). ### Nearby Stops (Within a 5–8 minute walk) * **Inland Empire @ Ferrari** * Located roughly 0.3 miles east along Inland Empire Blvd (near the Toyota Arena area). * **Route:** Omnitrans Route 61. * **Inland Empire @ Porsche** * Located roughly 0.3 miles west along Inland Empire Blvd. * **Route:** Omnitrans Route 61. *(Note: If you need rail transit such as **Metrolink**, the nearest stations are the **Rancho Cucamonga Station** or **Ontario-East / Downtown Ontario Stations**, which require connecting via Route 61 or taking a short taxi/rideshare.)*

Q: Are wall charts available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, wall charts are not listed as an available amenity or service at **Extended Stay America Suites - Los Angeles - Ontario Airport**. The property does have a small on-site meeting room (approximately 480 sq. ft.), but its documented business facilities are limited to standard basics such as high-speed Wi-Fi, copier/fax access, and basic meeting room setup. If your event requires wall charts, easels, flip charts, or specific presentation supplies, you would likely need to bring them yourself or contact the hotel’s front desk directly at **+1 (909) 944-8900** to inquire if special arrangements can be accommodated.

Q: Can I arrange for additional meeting supplies or equipment at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, but options are limited.** The **Extended Stay America Suites - Los Angeles - Ontario Airport** has a single small meeting space (approximately 480 sq. ft.) intended for basic gatherings or small conferences. Because this property operates as a limited-service, budget extended-stay hotel rather than a full-service conference center, its on-site meeting inventory is modest: * **Standard Amenities Available:** High-speed Wi-Fi and access to basic front-desk business services (such as copying and faxing). * **Additional Equipment (Projectors, Screens, Whiteboards, A/V):** Extended Stay America properties generally do not keep a large inventory of advanced audio/visual gear or specialty meeting supplies on-site. However, you can often arrange to bring your own equipment or coordinate rental services through local third-party A/V vendors. ### Recommended Next Steps: Contact the front desk or sales management directly before booking your event to confirm: 1. What equipment is currently on-site (tables, chairs, basic display screens/projectors). 2. Any fees associated with room setup or equipment use. 3. Hotel policies regarding outside equipment rentals and deliveries. * **Property Phone:** +1 (909) 944-0110 * **Address:** 3990 E Inland Empire Blvd, Ontario, CA 91764

Q: Can I book meeting rooms at Extended Stay America - Los Angeles - Ontario Airport for a half-day event?

A: **Yes, you can.** The Extended Stay America Suites – Los Angeles – Ontario Airport (located at 3990 Inland Empire Blvd) features an on-site meeting room suitable for small gatherings, presentations, or business sessions. Key details regarding the space: * **Capacity & Size:** The property has **one meeting/conference room** measuring approximately **480 square feet**, making it ideal for small meetings, interviews, or workshops. * **Half-Day Rentals:** Extended Stay America properties typically accommodate partial-day or half-day blocks, but availability, pricing, and minimum rental hours are managed directly at the property level. * **How to Book:** Meeting rooms cannot be reserved through standard online room-booking platforms. You will need to contact the hotel front desk directly or submit a group/event space inquiry through the Extended Stay America corporate sales team to verify exact pricing, equipment needs (such as A/V or Wi-Fi access), and open time slots for your desired date.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer meeting rooms or conference facilities?

A: **Yes**, the Extended Stay America Suites - Los Angeles - Ontario Airport offers meeting facilities. The property features **one on-site meeting/conference room** (approximately 480 square feet) suitable for small business meetings, presentations, or group gatherings. *Note: Because it is a single, smaller-scale space rather than an expansive conference center, it is recommended to contact the property directly to check availability, audiovisual capabilities, and booking rates.*

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer registration services for meeting/event services?

A: **No.** The Extended Stay America Suites – Los Angeles – Ontario Airport does not offer event registration or attendee-management services. While the hotel has a small meeting room on-site (roughly 480 square feet) along with basic business amenities such as Wi-Fi and copy/print services, it operates as a limited-service extended-stay property. Any attendee registration, ticketing, or administrative event-coordination services must be handled directly by the event organizer.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide catering services for meetings or events?

A: **No, Extended Stay America Suites – Los Angeles – Ontario Airport does not provide on-site catering services.** While the hotel has a small meeting room (around 480 square feet) equipped with Wi-Fi and basic business services for modest gatherings, Extended Stay America operates as a limited-service, extended-stay property. It does not have an on-site restaurant, banquet kitchen, or catering staff. If you host a meeting or small event in their meeting space, you will typically need to arrange your own food and beverages from third-party caterers or local restaurants.

Q: Is a carpenter available for meeting/event services at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, a carpenter is not available as part of the meeting or event services at the Extended Stay America Suites – Los Angeles – Ontario Airport. Extended Stay America is a limited-service, budget extended-stay property. While this location offers basic meeting room space with standard business conveniences (such as high-speed Wi-Fi and basic copying services), it does not provide specialized production, tradeshow labor, or on-site trades (such as carpenters, riggers, or dedicated A/V staging crews). If your event requires staging, booth fabrication, or carpentry work, you will need to contract a third-party vendor or union labor service directly in the Ontario/Inland Empire area.

Q: Is a locksmith available for meeting/event services at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, a locksmith is not an available service for meetings or events at **Extended Stay America Suites - Los Angeles - Ontario Airport**. The hotel offers basic extended-stay amenities and limited meeting facilities (a small conference room with standard business essentials such as Wi-Fi and copier access). Specialized trade or security services like an on-site locksmith are not provided by the hotel for meetings, events, or general guest needs. If your event requires lock-related services, safe access, or custom security hardware, you would need to hire an independent local commercial locksmith in the Ontario/Inland Empire area.

Q: Is a photographer available for meeting/event services at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not provide an on-site photographer or event photography services. As an economy, extended-stay hotel chain, their meeting facilities are limited to basic room rental (they have a single meeting room on site). They do not offer full-service event planning, dedicated audiovisual production, or staff photographers. If you are hosting an event or meeting there, you will need to hire an independent, local freelance photographer or photography vendor from the Ontario/Inland Empire area to come to the venue.

Q: Is an electrician available for meeting/event services at Extended Stay America - Los Angeles - Ontario Airportl?

A: **No.** Extended Stay America Suites - Los Angeles - Ontario Airport is a budget, extended-stay hotel that does **not** provide dedicated event support staff or an on-site electrician for meetings and events. The property has a single, basic small meeting space (around 480 sq. ft.) with standard wall outlets and basic amenities like Wi-Fi and front-desk copy services, but it does not offer full-service conference amenities, technical production crews, or electrical support. If your event requires specialized power drops, high-voltage equipment, or technical electrical staging, you will need to arrange for an independent third-party contractor or consider a full-service conference hotel in the immediate area (such as the Ontario Airport Hotel & Conference Center or properties directly adjacent to the Ontario Convention Center).

Q: Is Wi-Fi available in meeting spaces at Extended Stay America - Los Angeles - Ontario Airport?

A: Meeting spaces are not available at this property.

Q: What types of meeting rooms are available at Extended Stay America - Los Angeles - Ontario Airport?

A: The **Extended Stay America Suites – Los Angeles – Ontario Airport** is an extended-stay property and offers limited, small-scale event facilities: * **Single Meeting/Conference Room:** The hotel features **one small meeting room / conference room**. * **Size & Capacity:** The space is approximately **480 square feet**, designed primarily for small gatherings. * **Best Suited For:** * Boardroom-style or conference-style team meetings * Small group workshops, presentations, or interviews * Compact training sessions Because this hotel does not have banquet halls, large auditoriums, or multi-room conference complexes, guests requiring larger convention or event spaces typically utilize the nearby **Ontario Convention Center** or larger surrounding airport hotels. If you are planning an event, it is recommended to contact the property directly to check current availability, layout configurations (classroom, theater, or conference style), and available audiovisual equipment.

Q: Are attractions open year-round at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** is an extended-stay hotel rather than an amusement or destination resort, so it does not operate dedicated attractions on-site. However, depending on what you mean: * **On-Site Hotel Amenities:** The hotel operates **year-round**, offering 24-hour services, guest laundry, and complimentary Wi-Fi. Outdoor pool availability, where present, may be seasonal or weather-dependent. * **Nearby Local Attractions:** The major points of interest near the property are open throughout the entire year, including: * **Ontario Mills Outlet Mall** (open daily year-round) * **Toyota Arena** (events, sports, and concerts scheduled year-round) * **Topgolf Ontario** and **iFLY Indoor Skydiving** (open year-round) * **Ontario Convention Center** * Greater Southern California theme parks (such as Disneyland and Universal Studios Hollywood) are also open 365 days a year.

Q: Are prices at Extended Stay America - Los Angeles - Ontario Airport higher during spring break ?

A: **Generally, no.** Prices at **Extended Stay America Suites – Los Angeles – Ontario Airport** do not see the dramatic price spikes typical of coastal, resort, or major tourist hotels during spring break (March–April). ### Why Spring Break Impact is Minimal: * **Business & Long-Term Focus:** This property caters primarily to corporate travelers, airport transit passengers, contractors, and long-term guests. Because Ontario, California, is an inland commercial hub rather than a beach or spring break vacation destination, leisure travel during school breaks does not drive significant demand here. * **Pricing Consistency:** Average nightly rates generally stay within their typical band of **$85 to $120 per night** throughout the year. ### When Prices *Do* Rise: Instead of spring break, rate increases at this specific hotel are usually triggered by: 1. **Events at the Nearby Toyota Arena or Ontario Convention Center:** Major sports tournaments, concerts, or large trade expos can quickly fill local rooms and drive up rates. 2. **Day of the Week:** Midweek business travel (Tuesday/Wednesday nights) is often priced slightly higher than weekends. 3. **High-Occupancy Periods:** Booking at the last minute during peak logistics/business travel weeks can result in higher dynamic pricing. If you plan to stay during March or April, booking 2–3 weeks in advance will typically secure standard baseline rates.

Q: Are prices lower during off peak season at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, prices are generally lower during the off-peak season** at Extended Stay America Suites - Los Angeles - Ontario Airport. Like most hotels in the Inland Empire/Ontario area, the property uses dynamic pricing influenced by seasonality and local demand: * **Off-Peak / Lower-Rate Months:** The cheapest rates typically fall in the late autumn and winter months, particularly **November and December** (excluding major holiday weekends), when travel slows down. Rates during these months often drop into the $70s to low $80s per night before taxes. * **Peak Months:** Rates are higher in late spring and summer (as well as during major conventions, regional sports events, and concerts at the nearby Toyota Arena or Ontario Convention Center). ### Other factors that lower rates at this property: * **Length of Stay:** Extended Stay America uses tiered pricing; stays booked for 7+, 14+, or 30+ nights automatically receive significantly lower average nightly rates. * **Day of the Week:** Because Ontario is a commercial and airport hub, Sunday night stays tend to be the cheapest, while peak midweek business travel nights (Tuesday/Wednesday) or event weekends carry higher prices.

Q: Are summer rates higher at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, summer rates are generally not higher at this property.** In fact, summer tends to be on the cheaper side. Here is why: * **Inland Empire Climate:** Unlike coastal Southern California (where summer is high season), Ontario is located in the Inland Empire, where summer temperatures regularly reach into the 90s and triple digits. Because of the intense heat, overall leisure demand slows down, and hotel data aggregators typically identify **July and August as part of the low season** for Ontario hotels. * **Business Travel Lull:** Extended Stay America properties heavily cater to corporate travelers, contractors, and business visitors. Business travel generally drops during the summer months due to corporate slowdowns and vacations. * **Peak Times Instead:** For the Ontario area, peak demand and higher room rates usually occur in the late winter through spring (such as February to April), driven by milder weather, corporate conferences at the Ontario Convention Center, and regional events. **Exceptions to keep in mind:** Extended Stay America uses dynamic pricing. Rates can spike temporarily during the summer on specific weekends if there are major concerts or sports events at the nearby **Toyota Arena**, or around major summer holiday weekends (e.g., Memorial Day, 4th of July, Labor Day). Extended-stay guests (booking 7, 14, or 30+ nights) are also insulated from standard short-term rate swings due to built-in tiered discounts.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not host holiday dining events, buffets, or special meals for Christmas, Easter, or other holidays. Extended Stay America is a budget/extended-stay hotel brand designed for self-catering rather than full-service hospitality: * **Dining amenities on-site:** The property does not have a full-service on-site restaurant, banquet hall, or catering service. On-site dining is limited to a complimentary, basic **grab-and-go breakfast** (such as coffee, tea, muffins, breakfast bars, and oatmeal). * **In-room cooking:** Every suite features a fully equipped kitchen (stovetop, microwave, full-size refrigerator, and cookware/utensils available) so guests can prepare their own meals. **Alternative Options Nearby:** If you are planning a holiday meal while staying at this location, several full-service airport hotels and restaurants in the immediate Ontario/Inland Empire area typically host holiday brunches or dinners (such as the Ontario Airport Hotel, DoubleTree by Hilton Ontario Airport, or major restaurants around the Ontario Mills / Toyota Arena area nearby).

Q: Are there seasonal summer activities offered at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer seasonal summer activities.** As an economy, extended-stay hotel, it provides basic self-service accommodations aimed at long-term guests, business travelers, and airport transit. The on-site amenities are limited to standard essentials, such as: * In-room full kitchens * On-site guest laundry facilities * Free grab-and-go breakfast and Wi-Fi * Free self-parking and a pet-friendly policy The hotel does not have a resort recreation team, seasonal events, or organized activity programming. If you are looking for summer activities, you will need to explore the surrounding Ontario area, such as nearby **Cucamonga-Guasti Regional Park** (for swimming, splash pads, and picnicking), **Topgolf**, or shopping and entertainment at **Ontario Mills** and the **Toyota Arena**.

Q: Are there special rates for holiday weekends at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not have a permanent, static "holiday weekend rate," but you can access discounts during holiday weekends in several ways: 1. **Brand Seasonal & Holiday Sales:** Extended Stay America regularly launches nationwide promotional sales centered around holidays and long weekends (such as Memorial Day, Labor Day, Thanksgiving, and Christmas/winter flash sales). These promotions typically require a specific promo code (displayed on the Extended Stay America “Special Offers” page) and offer tiered percentage discounts (usually up to 10%–20% off shorter 1–6 night stays, and higher for longer stays). 2. **Standard Discount Programs:** If no holiday-specific sale is active, this location honors year-round discounts that apply across holiday weekends (subject to room availability): * **Extended Perks Member Rates:** Booking directly through a free Extended Perks account usually provides an instant member discount. * **AAA / Auto Club Rates** * **Senior Discounts (Ages 55+)** * **Military & Government Rates** 3. **Length-of-Stay Savings:** If your holiday trip extends across a full week (7 nights or more), the property automatically applies discounted weekly rates compared to standard nightly pricing. **Tips for Booking:** * Holiday weekends in the Ontario/Inland Empire area can experience high demand (especially around events at the nearby Toyota Arena or Ontario Convention Center). Standard rates often increase dynamically as occupancy rises, and promo codes may sell out or be blacked out. * Check the **Special Offers** tab on [extendedstayamerica.com](https://www.extendedstayamerica.com) or enter your travel dates directly to see which promotions or membership discounts are available for that specific weekend.

Q: Does Extended Stay America - Los Angeles - Ontario Airport decorate for the holidays?

A: Like most **Extended Stay America** locations, the **Extended Stay America Suites – Los Angeles – Ontario Airport** is an economy, extended-stay hotel that does **not** put up elaborate or extensive holiday displays. At most, decorations are typically limited to modest, seasonal touches in the front lobby or at the front reception desk (such as a small artificial Christmas tree, a wreath, or a small counter display), depending entirely on the initiative of the local on-site staff and management for that season. * **Guest Rooms:** Guest rooms are not decorated by the hotel, though the brand does permit long-term guests to put up their own small, non-damaging, and fire-safe personal holiday decorations. * **Elaborate Holiday Atmospheres:** If you are seeking a hotel with grand holiday décor, large festive trees, or dedicated holiday events, full-service upscale brands or destination resorts are generally a better fit. If you are looking for specific arrangements or want to know what their lobby currently looks like for a particular holiday, you can call the front desk directly at **(909) 937-9200**.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer off-season discounts?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not offer a standalone coupon labeled specifically as an "off-season discount." Instead, it provides seasonal savings through **dynamic pricing** alongside brand-wide discounts and promotions: ### 1. Naturally Lower Off-Season Rates (Dynamic Pricing) Like most hotels in the Inland Empire/Greater Los Angeles area, room rates adjust based on local demand and seasonality. During slower travel periods—typically late fall through winter (excluding holiday spikes) and mid-week periods without major conventions or events at the Ontario Convention Center—base nightly rates drop automatically compared to peak travel seasons. ### 2. Seasonal Sales & Flash Promotions Extended Stay America frequently runs seasonal promotions (such as Fall, Winter, and Summer flash sales) across its network. Booking directly on the [Extended Stay America website](https://www.extendedstayamerica.com) during these sales often yields promotional promo codes for extra percentage discounts. ### 3. Length-of-Stay Discounts Rather than calendar seasons, Extended Stay America’s largest standard discounts are based on **how long you stay**: * **Weekly Rates (7+ nights):** Substantial percentage discounts off the daily retail rate. * **Monthly Rates (30+ nights):** Significant tiered discounts designed for long-term travelers. ### 4. Standard Everyday Discounts You can stack or use standard eligibility discounts year-round, including during the off-season: * **Extended Perks Program:** Free membership provides an instant member rate and periodic discount codes. * **AAA / Auto Club & Senior Discounts (AARP)** * **Government & Military Rates** **Tip:** To get the lowest off-season price, check ESA's official website directly and enter your travel dates during non-peak weeks, and sign up for the free *Extended Perks* program to trigger member pricing.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer special Christmas packages?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not offer experiential "Christmas packages" (such as bundles with holiday meals, festive room decor, or local event tickets). Because it is a budget, extended-stay property focused on self-catering accommodations, its offerings remain consistent year-round. However, travelers booking around Christmas can take advantage of the chain's seasonal savings: * **Holiday Discount Promotions:** Extended Stay America regularly runs brand-wide holiday sales (such as their seasonal "Dashing Through the Savings" promotion) that offer percentage-off promo codes on room rates through late December. * **Standard Seasonal Offers:** Guests can apply general discounts such as weekly/monthly extended-stay rate tiers, AAA/Auto Club rates, senior discounts, or Extended Perks member rates. If you are looking for current promotional rate codes or discounted holiday rates, check the [Extended Stay America Deals page](https://www.extendedstayamerica.com/deals) or contact the Ontario Airport property directly prior to booking.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer summer packages?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer resort-style summer vacation packages** (such as bundled attraction tickets, dining credits, or resort experiences). However, they do offer several seasonal savings and promotional rates during the summer: * **Brand-Wide Summer Sales:** Extended Stay America frequently runs seasonal promotions (such as *Summer Flash Sales* or summer travel promo codes) on their official website that apply a percentage discount to nightly rates at participating locations, including Ontario Airport. * **Length-of-Stay Discounts:** The hotel automatically applies tiered discounts for extended summer stays—typically 20% or more off for stays of 7+ nights, and up to 40–45% off for stays of 30+ nights. * **Membership & Affiliation Discounts:** You can get 10% off by joining their free *Extended Perks* rewards program, as well as discounts for AAA members, seniors (55+), and military/government travelers. To take advantage of available seasonal deals, check the **Special Rates / Promo Code** section on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) when booking, or contact the property directly.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer Valentine’s Day packages?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer Valentine’s Day packages.** Extended Stay America is an economy, extended-stay hotel chain tailored for long-term and budget-conscious travel. Its properties focus on practical amenities—such as in-room fully equipped kitchens, complimentary Wi-Fi, and guest laundry—rather than leisure, romance, or holiday-themed packages like champagne, flowers, or special dining services. If you are looking for romantic or Valentine’s Day packages near Ontario Airport, you would have better luck checking full-service, upscale hotels or local boutique properties in the Inland Empire and Greater Los Angeles area.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites - Los Angeles - Ontario Airport does not offer kids' programming, kids' clubs, or supervised children's activities during school breaks. It operates as a self-service, budget-friendly extended-stay hotel. While families are welcome—and rooms feature amenities like full in-suite kitchens—the property does not provide organized activities or childcare services.

Q: How busy is Extended Stay America - Los Angeles - Ontario Airport during summer vacation?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** experiences **moderately high to high occupancy** during the summer vacation months (June through August), largely due to the unique blend of guests this specific location attracts. ### What Drives Summer Busyness: * **Leisure & Family Road-Trippers:** Because suites include full in-room kitchens, free parking, and allow children to stay free, it is a popular, budget-friendly stop for families driving through Southern California. Its proximity to **Ontario Mills Mall** and the **Toyota Arena** brings in steady weekend leisure traffic. * **Airport Spillover:** Located minutes from Ontario International Airport (ONT), the property sees elevated summer passenger turnover from travelers taking early flights, facing flight delays, or seeking affordable lodging compared to core Los Angeles hotels. * **Long-Term & Corporate Base:** Extended Stay America properties consistently carry a high baseline occupancy regardless of season from traveling medical personnel, logistics/warehouse contractors, relocations, and temporary workers. When summer leisure travelers are layered on top of this existing base, the hotel often operates near capacity. ### What to Expect During Summer: * **Higher Rates & Lower Availability:** Room rates increase compared to low-season winter months, and same-day or last-minute walk-in availability can be scarce, especially on Thursday through Sunday. * **Front Desk & Common Area Bottlenecks:** Expect more foot traffic in the lobby during afternoon check-in hours (starts at 3:00 PM) and around the morning grab-and-go breakfast bar and guest laundry facilities. * **Parking:** While on-site parking is free, the lot can fill up quickly late in the evening during peak summer weeks. ### Practical Tips: * **Book early:** If your dates are fixed, reserve several weeks in advance to avoid surge pricing or sold-out weekends. * **Request essentials upfront:** Summer turnover is fast; if you need complete cookware/dish sets or extra linens, ask the front desk at check-in.

Q: How far in advance should I book for spring break at Extended Stay America - Los Angeles - Ontario Airport?

A: For a spring break stay at the **Extended Stay America Suites – Los Angeles – Ontario Airport**, booking **4 to 8 weeks in advance** (around late January to mid-February for a typical March/April trip) is generally the sweet spot. Factors influencing your booking window include: * **Room Configuration:** Studio suites with **two double/full beds** sell out significantly faster than single queen or king rooms, especially when families or groups travel together for spring break. If you require multiple beds, aim to book **2 to 3 months in advance**. * **Area Event Calendars:** The hotel is located close to Ontario International Airport, Ontario Mills, and the Toyota Arena. Concerts, sporting tournaments, or conventions hosted at the Ontario Convention Center or Toyota Arena can fill nearby budget-friendly hotels quickly. Checking local venue schedules will help you gauge unexpected demand. * **Length-of-Stay Discounts:** Extended Stay America offers tiered discounts for stays of 7+ or 30+ nights. If you plan an extended spring break stay, booking early guarantees availability across consecutive dates at those discounted rates. * **Cancellation Flexibility:** Standard rates at Extended Stay America typically feature flexible cancellation policies (often up to 24–48 hours before check-in). Reserving a room **2 to 3 months out with free cancellation** locks in lower base rates without risk if your travel dates shift. Advanced-purchase non-refundable rates require booking at least 7 days out, but come with strict no-change policies.

Q: Is Extended Stay America - Los Angeles - Ontario Airport busy during Thanksgiving?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** experiences a **moderate to busy** travel period over Thanksgiving week, though the nature of the crowds differs from standard leisure resorts: ### 1. Airport and Family Travel Traffic Because the property is located less than two miles from **Ontario International Airport (ONT)**, it sees steady demand from: * Travelers with early-morning or late-night holiday flights. * Visiting families who need affordable, multi-night accommodations with kitchenettes while visiting relatives in the Inland Empire (Ontario, Rancho Cucamonga, Fontana, Chino). ### 2. Slower Business Travel vs. Consistent Long-Term Residents Extended stay hotels maintain a baseline occupancy of long-term guests (traveling contractors, relocations, or temporary housing). While weekday corporate and business travel significantly drops off during Thanksgiving week, the rooms that free up are typically backfilled by holiday flyers and family travelers. ### 3. Surrounding Area & Shopping Rush The hotel is located near the **Ontario Mills Mall** and major freeway interchanges (I-10 and I-15). Starting Thanksgiving night and running through the weekend (**Black Friday**), retail traffic and shoppers in the immediate surrounding area make local roads, shopping plazas, and dining spots very congested. ### Tips if You Plan to Stay: * **Book early:** Due to peak nationwide holiday air travel, last-minute room availability near ONT can be thin. * **Allow extra transit time:** If catching a flight, give yourself extra time to get to Ontario Airport or return a rental car, as holiday terminals and surrounding streets experience heavy volume.

Q: Is Extended Stay America - Los Angeles - Ontario Airport crowded during school holidays?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** generally does not experience the intense, bustling holiday crowds seen at typical resort or family-oriented vacation hotels, but its **occupancy and common spaces can feel congested** during school break periods. Key dynamics during school holidays (such as spring break, summer, and Thanksgiving/winter breaks) include: ### 1. Overall Atmosphere vs. Occupancy * **Not a Traditional Tourist Resort:** Extended Stay America operates primarily for longer-term guests, corporate travelers, relocations, and budget airport layovers. It lacks heavy family resort features (like water parks or full-service dining), so the hotel rarely feels like a packed holiday theme park. * **Higher Room Occupancy:** Because of its proximity to Ontario International Airport (ONT), the Ontario Convention Center, and Ontario Mills Mall, rooms regularly sell out or run near capacity during regional peak travel periods and holidays. ### 2. Bottlenecks and "Crowded" Areas Even if the hallways remain relatively low-key, certain shared amenities can feel strained when occupancy is high: * **Morning Grab-and-Go Station:** The complimentary breakfast is a small lobby station offering grab-and-go items (muffins, coffee, granola bars). During peak travel mornings, lines can form and items can deplete quickly. * **Guest Laundry:** Extended-stay guests rely heavily on the on-site coin-operated laundry facility. High occupancy makes finding available machines much harder, particularly on weekend evenings. * **Front Desk:** Because extended-stay properties operate with lean front-desk staffing, peak check-in (after 3:00 PM) and check-out periods can have noticeable queues. * **Parking:** The on-site lot can fill close to capacity late in the evening during peak travel weekends. ### Tips for Staying During Holiday Periods * **Book early:** Rates are typically budget-friendly, meaning family-sized double-bed rooms sell out well in advance of school holidays. * **Time your check-in:** Arrive close to the official 3:00 PM check-in window to avoid potential evening delays at the front desk. * **Request kitchen kits early:** If you plan to cook, ask the front desk for cooking and dining utensils (kitchen kits) upon arrival, as supplies can run low when the property is full.

Q: Is this property quieter in the fall at Extended Stay America - Los Angeles - Ontario Airport?

A: Overall, the noise levels at **Extended Stay America Suites – Los Angeles – Ontario Airport** (3990 Inland Empire Blvd) **do not change significantly by season**. While there may be slightly fewer family leisure travelers compared to peak summer months, noise at this specific property is driven primarily by its location and customer base rather than the time of year: 1. **Nearby Event & Arena Traffic:** The hotel is located less than half a mile from the **Toyota Arena**. During the fall, the arena's schedule picks up heavily with concerts, touring shows, and the start of the Ontario Reign hockey season, which can bring noticeable evening foot and vehicle traffic on event nights. 2. **Long-Term / Local Clientele:** Because it operates as an extended-stay hotel with in-suite kitchens, much of the occupancy year-round consists of long-term contract workers, business travelers, and individuals between residences rather than traditional seasonal tourists. 3. **Airport & Highway Proximity:** Ambient exterior sound from Ontario International Airport (ONT) flight paths and nearby thoroughfares/freeways remains steady year-round. 4. **Internal Sound Insulation:** Common guest feedback regarding noise at budget extended-stay properties often centers on thin walls, hallway foot traffic, and slamming doors, which depend more on neighboring guests during your stay than the calendar season. ### Tips for a Quieter Stay: * **Request a top-floor room** facing away from the main parking lot or event-bound streets to minimize foot traffic and vehicle noise. * **Check the Toyota Arena schedule** for your dates, as weekday nights without arena events will generally be noticeably quieter.

Q: What activities, programming, and special offers does Extended Stay America - Los Angeles - Ontario Airport provide during spring break season?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** operates as a budget, extended-stay hotel rather than a resort, so it **does not offer organized spring break activities, entertainment programming, or seasonal event schedules**. However, travelers booking during the spring season can expect the following in terms of features, amenities, and typical offers: ### Activities & On-Site Amenities Because the property focuses on practical, self-service stays, recreational amenities are limited: * **Outdoor Pool & Sun Deck:** An outdoor swimming area is available for leisure and relaxing in the California sun. * **In-Room Kitchens:** Suites come equipped with full kitchens (stovetop, microwave, full refrigerator), allowing travelers or families to cook meals and keep food costs down during a trip. * **Grab-and-Go Breakfast:** Complimentary basic morning items (muffins, breakfast bars, oatmeal, coffee, and tea) are available daily. * **Pet-Friendly Accommodations & Laundry:** Self-service guest laundry facilities and pet-friendly rooms (fees apply) cater to longer spring visits. ### Off-Site Entertainment & Regional Activities Rather than on-site programming, guests typically use the location as an affordable base to explore local attractions: * **Ontario Mills & Toyota Arena:** Just minutes away for shopping, dining, concerts, and sporting events. * **Topgolf & Cucamonga-Guasti Regional Park:** Located within a few miles for outdoor recreation, water play, and entertainment. ### Special Offers & Discounts While there is rarely a specifically branded "Spring Break Package," Extended Stay America offers standard promotional rates and discounts that apply during this period: * **Weekly & Extended Stay Rates:** Tiered percentage discounts automatically apply to bookings of 7+ or 30+ consecutive nights. * **Brand Promotions & Promo Codes:** Extended Stay America frequently runs seasonal spring sales (often 10%–20% off) through their website using direct booking promo codes. * **Member Discounts (Extended Perks):** Members of the free *Extended Perks* program receive exclusive rates and partner discounts on car rentals, food delivery, and attractions. * **Affiliation Discounts:** Standard savings are available for AAA members, seniors (AARP), government/military personnel, and corporate travelers.

Q: What events does Extended Stay America - Los Angeles - Ontario Airport host for New Year’s Eve?

A: **Extended Stay America – Los Angeles – Ontario Airport does not host any New Year’s Eve events, parties, or celebrations.** As a budget-oriented, extended-stay hotel chain, Extended Stay America focuses on self-catered accommodations (suites with full kitchens) and practical amenities for travelers and long-term guests rather than banquet services, restaurants, or event programming. If you are staying there over New Year’s Eve and want to celebrate, you will need to look to nearby venues in the area: * **Downtown Ontario & Local Venues:** Restaurants, lounges, and comedy clubs in Ontario or neighboring Rancho Cucamonga (such as around Victoria Gardens) frequently host ticketed New Year's Eve dinners and countdown events. * **Toyota Arena (Ontario):** Occasionally hosts major concerts, sporting events, or seasonal festivities. * **Greater Los Angeles / Inland Empire:** Larger celebrations, public countdowns, and theme park events take place across Southern California, easily accessible by car or rideshare.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not offer cooking classes, culinary workshops, or organized culinary experiences. It operates as a budget/extended-stay hotel focused on self-service amenities. Instead of culinary programs or dining venues, each guest suite is equipped with a private **full kitchen** (including a stovetop, microwave, and full-size refrigerator) where guests can prepare their own meals. Cookware, utensils, and dishes are typically provided as a "kitchen kit" upon request at the front desk.

Q: Are there cultural workshops or local art experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer cultural workshops or local art experiences.** As a budget, extended-stay hotel chain, the property focuses on essential lodging amenities—such as suites with full kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast—and does not host on-site arts, cultural, or guest activity programming. If you are looking for art and cultural activities in the local area, you can find them nearby: * **Ontario Museum of History & Art:** Located a short drive away in downtown Ontario, offering free admission to exhibits on regional history and local art, as well as occasional community workshops and lectures. * **Chaffey Community Museum of Art:** Also in Ontario, featuring rotating exhibitions by Southern California artists. * **Claremont Village & Colleges:** Located roughly 15 minutes west, Claremont hosts the Benton Museum of Art, local public art galleries, and cultural events throughout the year.

Q: Are there daily scheduled activities or programming at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no daily scheduled activities or organized programming** at the Extended Stay America Suites – Los Angeles – Ontario Airport. This property operates as a budget-to-midscale extended-stay hotel geared toward independent, self-sufficient travelers. Rather than resort-style entertainment, social events, or recreational programming, its daily offerings and amenities are limited to essentials such as: * In-room fully equipped kitchens (stovetop, microwave, full-size refrigerator) * A complimentary daily morning grab-and-go breakfast station (coffee, breakfast bars, muffins, and oatmeal) * On-site guest laundry facilities * Pet-friendly accommodations * Free Wi-Fi and parking If you are looking for things to do during your stay, the hotel is situated near several local entertainment hubs, including the **Toyota Arena** and the **Ontario Mills** shopping and entertainment complex.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the hotel itself does **not offer eco-tourism, nature excursions, or guided outdoor programs**. *Extended Stay America Suites – Los Angeles – Ontario Airport* is a budget-friendly, extended-stay hotel catering primarily to business travelers, airport transit passengers, and long-term guests. Its amenities are centered on essentials like in-room kitchens, on-site laundry, and complimentary grab-and-go breakfast. However, if you are staying there and looking to plan your own nature outings nearby, the hotel is within driving distance of several parks and outdoor recreational areas: * **Cucamonga-Guasti Regional Park** (approx. 2–3 miles away): Features open green space, lakes for fishing, pedal boat rentals, and walking paths. * **North Etiwanda Preserve** (approx. 10–12 miles north in Rancho Cucamonga): A protected area offering scenic hiking trails through alluvial fan sage scrub habitat and access to Etiwanda Falls. * **San Gabriel Mountains / Mt. Baldy** (approx. 20–25 miles north): Excellent for mountain hiking, wildlife observation, and higher-elevation nature excursions. * **Chino Hills State Park** (approx. 20 miles southwest): Offers extensive trails for hiking, trail running, and bird-watching among rolling hills.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not advertise or offer exclusive partnerships, bundled ticket packages, or contracted deals with local attractions. As a budget/economy extended-stay brand, the hotel focuses primarily on self-service amenities (in-room kitchens, grab-and-go breakfast, laundry facilities) rather than concierge services or local attraction tie-ins. However, they do offer: * **Proximity:** The property is located very close to several major local venues, including the **Toyota Arena** (under 1 mile), **Ontario Mills Mall**, and **Cucamonga-Guasti Regional Park**. * **Brand Discounts:** Standard chain-wide Extended Stay America discounts apply, such as AAA/CAA rates, military/government discounts, senior discounts, and special weekly/monthly extended stay rates. If you are looking for discounts to nearby venues or events (such as concerts at Toyota Arena or theme parks in Greater Los Angeles), you will generally need to purchase tickets directly through the venue, via AAA, or through corporate perk programs.

Q: Are there food tours arranged through Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not arrange or offer food tours. It operates as a budget-to-midscale extended-stay property focusing on self-catering accommodations (featuring in-room kitchens, grab-and-go breakfast, and laundry facilities). It does not have a dedicated concierge, tour desk, or organized guest activities. If you are looking for food tours in the Ontario/Inland Empire area or greater Los Angeles, you will need to book them independently through third-party platforms such as Viator, TripAdvisor, or local independent tour operators.

Q: Are there group team-building activities at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, the hotel does not offer or organize group team-building activities.** **Extended Stay America Suites – Los Angeles – Ontario Airport** is a budget, extended-stay hotel focused on self-sufficient accommodations. Its amenities are largely limited to: * Fully equipped in-room kitchens * Complimentary grab-and-go breakfast * Guest laundry facilities * Free Wi-Fi and parking * A basic meeting space The property does not have dedicated recreation coordinators, event staff, or organized group programming. ### Nearby Alternatives for Team Building If your team is staying at this hotel, you can coordinate group activities nearby: * **Escape Rooms & Entertainment:** Several escape room venues (such as *Exodus Escape Room* or *Open Door Escape Games*) are located within a short drive. * **Topgolf Ontario:** Located just a few miles away, offering interactive golf games, event catering, and team challenges. * **Ontario Mills & Local Attractions:** Just minutes away, featuring entertainment centers like Dave & Buster's, bowling, and indoor recreation.

Q: Are there indoor activities for bad weather at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does **not** offer on-site indoor recreational activities or entertainment facilities. As a budget, extended-stay property focused on self-catering accommodations, its on-site amenities are strictly practical: * **On-site:** There is no indoor pool, game room, or fitness center on property. The only indoor guest amenities are the in-suite kitchens, flat-screen TVs with cable, free Wi-Fi, and a guest laundry room. However, the hotel is situated very close to several major **indoor entertainment and shopping destinations** (less than a 5-to-10-minute drive), making it easy to find bad-weather activities nearby: * **Ontario Mills Mall (~1 mile away):** One of California's largest indoor outlet shopping malls, featuring hundreds of shops, an indoor food court, and: * **AMC Ontario Mills 30** & IMAX movie theater. * **Dave & Buster’s** (arcade games, virtual reality, sports bar dining). * **The Comedy Store** / improv clubs. * **iFLY Indoor Skydiving (~1.5 miles away):** An indoor vertical wind tunnel experience located right next to Ontario Mills. * **K1 Speed Ontario (~2 miles away):** An all-indoor electric go-kart racing track and entertainment venue. * **Toyota Arena (~0.5 miles away):** Hosts indoor hockey games, concerts, and indoor sporting events right down the road.

Q: Are there interactive or educational programs at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America – Los Angeles – Ontario Airport does not offer any interactive or educational programs. It operates as a standard, budget-to-midscale extended-stay lodging brand designed primarily for self-sufficient travelers. Its amenities are limited to essentials such as: * In-room full kitchens * On-site guest laundry facilities * Complimentary Wi-Fi * Grab-and-go breakfast * A small meeting room If you are looking for educational or interactive activities in the area, you would need to visit nearby attractions, such as: * **Cucamonga-Guasti Regional Park** (outdoor recreation, nature walks) * **Planes of Fame Air Museum** or **Yanks Air Museum** (located nearby in Chino) * **Ontario Museum of History & Art** (downtown Ontario)

Q: Are there proposal or anniversary packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer proposal, anniversary, or romance packages. Extended Stay America is a budget-friendly, extended-stay brand designed around practicality rather than luxury or hospitality concierge services. The amenities are standard self-service features such as fully equipped in-room kitchens, grab-and-go breakfast, guest laundry facilities, and free Wi-Fi. They do not provide room decor, champagne/flowers on arrival, or romantic event arrangements. ### Alternatives to Consider: * **DIY Setup:** If you are planning a milestone stay there due to convenience or location, you would need to arrange decorations, flowers, or catering independently beforehand. * **Full-Service Romantic Hotels Nearby:** If you prefer a property that offers romantic touches, packages, or concierge assistance, consider full-service hotels in the area such as the **DoubleTree by Hilton Hotel Ontario Airport** or boutique/resort properties slightly farther out in Rancho Cucamonga, Pasadena, or Riverside (e.g., **The Mission Inn Hotel & Spa**, known for romantic anniversary and proposal packages).

Q: Are there romantic experience packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no romantic experience packages** offered at Extended Stay America Suites – Los Angeles – Ontario Airport. Extended Stay America is an economy, extended-stay hotel chain focused on practical, budget-friendly accommodations for long-term travelers, relocations, and business guests. Its standard amenities center on self-service conveniences such as in-room kitchenettes, coin laundry, complimentary grab-and-go breakfast, and free parking. They do not offer romantic add-ons (such as champagne, flowers, couples' packages, or romantic turn-down service). If you are planning a romantic getaway in or near the Ontario/Inland Empire area, you would be better served looking into full-service upscale hotels, boutique properties, or wine country retreats nearby (such as resorts in nearby Temecula Valley or full-service hotels in downtown Riverside or Rancho Cucamonga).

Q: Are there seasonal or holiday events at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not host on-site seasonal or holiday events.** Extended Stay America operates as an economy/extended-stay lodging brand, so individual properties focus on independent, apartment-style living (such as suites with full kitchens and self-service amenities). They do not operate banquet halls, entertainment programs, or hotel-hosted holiday parties. However, depending on what you are looking for: * **Brand Promotions:** Extended Stay America frequently runs brand-wide holiday discounts (e.g., Thanksgiving sales, *Dashing Through the Savings*, and online sweepstakes like *12 Days of Holiday Cheer*) that apply to bookings at this location. * **Local Area Events:** Guests staying at this location are close to major event venues in the Inland Empire, such as the **Toyota Arena** (which hosts holiday concerts, ice shows, and seasonal expos) and the **Ontario Convention Center**, as well as city holiday celebrations throughout Ontario and nearby Rancho Cucamonga.

Q: Are there sunrise or sunset experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer sunrise or sunset experiences, viewing tours, or dedicated viewing areas. It is a standard, budget-focused extended-stay hotel located in a commercial and airport corridor in Ontario, California. Its amenities are practical and utilitarian, focusing on in-room kitchens, grab-and-go breakfast, Wi-Fi, and laundry facilities. If you are looking for notable sunrise or sunset viewing spots in the area: * **Cucamonga-Guasti Regional Park:** Located nearby, offering open outdoor lake views. * **San Gabriel Mountains / Mount Baldy area:** A drive north toward the foothills or mountain trails offers elevated, scenic vantage points overlooking the Inland Empire basin.

Q: Are there teen-focused experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no teen-focused experiences or dedicated youth programs on-site.** **Extended Stay America Suites – Los Angeles – Ontario Airport** is a budget-friendly, extended-stay hotel catering primarily to business travelers, airport travelers, and families needing short- or long-term lodging. Its on-site amenities are strictly utilitarian, focusing on: * In-room full kitchens * Free Wi-Fi * A complimentary grab-and-go breakfast * On-site guest laundry facilities The property does not have game rooms, youth activity centers, or teen clubs. ### Teen-Friendly Activities Nearby While the hotel itself offers no specialized activities, it is located within a 5- to 10-minute drive of several attractions that teenagers often enjoy: * **Ontario Mills Mall:** A massive outlet and entertainment complex featuring a multi-screen AMC movie theater, Dave & Buster's, comedy clubs, and plenty of teen-oriented retail shopping. * **Toyota Arena:** Host to major concerts, sports events, and ice hockey games. * **Topgolf Ontario:** A popular venue nearby offering interactive driving bays, games, and food. * **K1 Speed Ontario:** An indoor, high-speed electric go-kart racing track located just a short drive away.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no VIP or exclusive-access experiences at Extended Stay America Suites - Los Angeles - Ontario Airport. This property is a budget- and mid-tier extended-stay hotel focused on self-catering and practical essentials rather than luxury or hospitality club perks. Its standard amenities include: * Studio suites with fully equipped kitchenettes (stovetop, microwave, refrigerator) * Grab-and-go breakfast (coffee, muffins, bars) * Free Wi-Fi and parking * On-site coin/card laundry and pet-friendly rooms It **does not** feature: * Concierge lounges or executive club floors * VIP check-in or dedicated concierge service * Private spa suites, butler service, or exclusive resort-style areas The closest thing to an "exclusive" perk would simply be the brand’s loyalty program (Extended Stay America Perks / Member Rates), which offers standard room discounts and basic retail coupons rather than premium, on-property VIP treatment.

Q: Are there water sports available on-site at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no water sports available on-site at Extended Stay America Suites - Los Angeles - Ontario Airport. It is a budget-friendly, long-term airport hotel located in an inland suburban/commercial area in Ontario, California. Its amenities are geared toward practical stays (such as in-room kitchens, free Wi-Fi, and guest laundry) rather than resort activities or water recreation.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer wellness retreats or themed weekends. This property is a budget-friendly, extended-stay hotel geared toward business travelers, relocations, and airport transit. Its amenities are basic and practical, including: * Studio suites with fully equipped kitchens (refrigerator, stovetop, microwave) * Complimentary grab-and-go breakfast * Free Wi-Fi * On-site guest laundry facilities * Pet-friendly rooms If you are looking for organized wellness retreats, spa weekends, or themed getaways, you will want to look at resort properties or dedicated retreat centers in surrounding regions such as Palm Springs, Ojai, or the Greater Los Angeles area.

Q: Can Extended Stay America - Los Angeles - Ontario Airport arrange private excursions?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport cannot arrange private excursions. As a budget-friendly, extended-stay hotel, it operates with limited services. Its amenities focus on practical lodging essentials (such as in-room kitchens, guest laundry, free Wi-Fi, and a basic front desk). It does not feature a concierge desk, tour desk, or dedicated guest services to book private tours or excursions. If you are looking to take private day trips or excursions around Southern California (such as to Los Angeles, Joshua Tree, local wine regions, or mountain areas), you will need to arrange them independently through third-party tour operators, private car services, or online travel platforms (like Viator or GetYourGuide). Front desk staff may be able to give basic local recommendations or directions, but they do not manage tour bookings.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, you cannot book kayaking or paddleboarding at Extended Stay America - Los Angeles - Ontario Airport. The hotel is a budget, extended-stay suburban property located inland near Ontario International Airport (Ontario, California) and does not sit on or near a navigable body of water. It does not provide water sports equipment rentals or booking services. If you are looking to kayak or paddleboard during your trip, you will need to arrange rentals through independent vendors at nearby regional recreation areas, such as: * **Puddingstone Reservoir / Bonelli Park** in San Dimas (approx. 15–20 minutes west) * **Lake Perris** (approx. 35–45 minutes southeast) * **Silverwood Lake** or **Lake Gregory** up in the San Bernardino Mountains (approx. 45–60 minutes northeast)

Q: Can I book tickets for local events through Extended Stay America - Los Angeles - Ontario Airport?

A: **No, you cannot book tickets for local events directly through the hotel.** Extended Stay America – Los Angeles – Ontario Airport is a mid-scale, extended-stay property focusing on self-sufficient accommodations (such as fully equipped in-room kitchens, grab-and-go breakfast, and laundry facilities). The hotel does not feature a concierge desk, tour desk, or ticket-booking service. If you are planning to attend events at nearby venues—such as concerts or sports at the **Toyota Arena**, shows at the **Ontario Convention Center**, or attractions in the broader Los Angeles/Inland Empire area—you will need to purchase your tickets independently through: * The official venue websites or primary ticketing platforms (e.g., Ticketmaster, AXS) * Attraction/event box offices directly The front desk staff may occasionally provide local directions or basic area recommendations, but they cannot process purchases or reserve event tickets on your behalf.

Q: Does Extended Stay America - Los Angeles - Ontario Airport arrange fishing trips?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not arrange fishing trips or offer tour-booking/concierge services. It is a budget-friendly, self-service extended-stay hotel that provides basic amenities such as suites with kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast. However, if you are looking to fish on your own while staying there, **Cucamonga-Guasti Regional Park** is located nearby (about 2–3 miles away) and features lakes stocked with catfish and trout for recreational fishing. You will need your own gear and a valid California fishing license.

Q: Does Extended Stay America - Los Angeles - Ontario Airport host family movie nights or events?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not host family movie nights or planned social events. Extended Stay America operates as a budget/midscale extended-stay lodging chain focused on independent, self-catered accommodations. Its amenities typically include in-room kitchens, free Wi-Fi, on-site guest laundry, pet-friendly rooms, and a basic grab-and-go breakfast, rather than resort-style programming, social directors, or community events.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer curated city itineraries?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer curated city itineraries.** As a budget-oriented, extended-stay hotel, it operates with limited-service amenities tailored toward long-term or self-sufficient travelers. Typical services include suites with kitchens, free Wi-Fi, on-site laundry, and grab-and-go breakfast, but the property lacks a concierge desk, tour planning, or personalized travel itinerary services. Front desk staff can typically answer basic questions about local spots (such as nearby dining, Ontario Mills, or Toyota Arena), but you will need to plan and book your own city tours and itineraries.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer hiking excursions?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not offer hiking excursions. As a budget, extended-stay hotel, its amenities are geared toward self-catering and travel convenience—such as in-room fully equipped kitchens, free Wi-Fi, laundry facilities, free parking, and grab-and-go breakfast. The hotel does not have a tour desk, concierge service, or activity/excursion programming. If you are looking to hike, you would need to arrange your own transportation to nearby outdoor areas, such as the trails in the San Gabriel Mountains (e.g., Mount Baldy) or Cucamonga-Guasti Regional Park.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer wine tastings?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not offer wine tastings. It is a budget, extended-stay hotel focused on self-catering and practical amenities, such as in-room kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast items. It does not have an on-site bar, restaurant, or winery services. However, if you are looking for wine tastings in the area, the hotel is near historic local wineries in the Cucamonga Valley, such as the **San Antonio Winery** tasting room and bistro located roughly 1.5 miles away in Ontario.

Q: Does the property host retreat-style experiences at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the **Extended Stay America Suites – Los Angeles – Ontario Airport** does not host retreat-style experiences. It is a budget-friendly, extended-stay hotel geared toward business travelers, relocations, and practical short- or long-term lodging. While it offers: * Suite-style rooms with in-room kitchens * Basic group room block bookings * A small business meeting room (around 480 sq. ft.) for routine corporate gatherings or presentations It does **not** provide retreat packages, wellness programs, resort grounds, event planning, or retreat-oriented amenities. If you are organizing a dedicated retreat (such as a wellness, executive, or spiritual gathering), full-service resorts or dedicated conference/retreat centers in the surrounding Inland Empire, Palm Springs, or Big Bear areas would be better suited.

Q: Is there live entertainment at night at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there is no live entertainment at night at Extended Stay America Suites – Los Angeles – Ontario Airport.** This hotel is a budget, extended-stay property designed for practical lodging, offering amenities like in-suite kitchens, guest laundry, free Wi-Fi, and a grab-and-go breakfast. It does not have an on-site bar, lounge, or live entertainment venue. However, the hotel is located very close to several major nighttime and entertainment spots in Ontario: * **Toyota Arena** (about 1 mile away) for major concerts, shows, and sporting events. * **Ontario Mills & nearby venues** (such as the Ontario Improv comedy club, sports bars, and Topgolf) for local nightlife and performances.

Q: Is there structured programming for different age groups at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer structured programming, kids' clubs, or scheduled activities for different age groups. The property operates as a self-catering, extended-stay hotel geared toward business travelers, relocating individuals, and independent families. Its amenities focus on practical necessities—such as in-room fully equipped kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast—rather than resort-style entertainment or supervised youth programs.

Q: What experiences are unique to this destination at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** is an extended-stay, budget-friendly hotel focused primarily on functional accommodations (such as fully equipped in-room kitchens, on-site laundry, and grab-and-go breakfast) rather than on-property luxury attractions. However, its specific location in Ontario’s **Arena District** places guests within minutes of several unique local attractions and experiences: --- ### 1. Major Sports & Concerts at Toyota Arena * **The Experience:** Just about a mile (or a short walk/drive) away is **Toyota Arena** (formerly Citizens Business Bank Arena). * **Highlights:** It is the Inland Empire’s premier entertainment venue, hosting minor-league hockey (Ontario Reign), indoor soccer (Ontario Fury), major touring concerts, comedy specials, and family shows without having to navigate downtown Los Angeles traffic. --- ### 2. Mega-Shopping & Entertainment at Ontario Mills * **The Experience:** Located roughly 1 mile away, **Ontario Mills** is California’s largest outlet and value-retail shopping destination. * **Highlights:** Beyond hundreds of designer outlet stores, it features major entertainment venues under one roof, including: * **The Ontario Improv Comedy Club** (a legendary venue for stand-up comedy) * **Rainforest Cafe** * **Dave & Buster’s** and a 30-screen AMC theater complex --- ### 3. Outdoor Recreation & Fishing at Cucamonga-Guasti Regional Park * **The Experience:** Located just 1.5 miles from the hotel. * **Highlights:** A 150-acre park featuring two large lakes stocked with trout and catfish, pedal-boat rentals, water play slides/splash pads (seasonal), and large picnic areas beneath shaded groves. --- ### 4. Topgolf Ontario * **The Experience:** Situated a few minutes away. * **Highlights:** A multi-level, climate-controlled driving range and entertainment center with interactive target games, a full restaurant, and sports-bar atmosphere. --- ### 5. Historic Aviation & Inland Empire Culture (Nearby Drives) * **Planes of Fame Air Museum & Yanks Air Museum (Chino):** About 10 miles south, housing one of the world's most significant collections of airworthy historic military aircraft. * **Victoria Gardens (Rancho Cucamonga):** A vibrant open-air lifestyle center styled like a traditional town square, featuring boutique shopping, dining, and the Victoria Gardens Cultural Center. * **Historic Route 66:** The legendary highway runs just north through Rancho Cucamonga and Upland, featuring retro diners, vintage neon signs, and historic roadside landmarks. --- ### 6. Seamless Airport & Regional Transit Access * **Ontario International Airport (ONT):** The property sits just 2 to 3 miles from ONT terminals, offering an ultra-fast, low-stress transit hub compared to larger airports like LAX. * **Regional Hub:** Positioned right near the I-10 and I-15 interchange, making it a central launchpad for day trips heading east to the San Bernardino Mountains (Big Bear Lake) or west toward greater Los Angeles.

Q: Are there local festivals or seasonal events at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America – Los Angeles – Ontario Airport does not host its own festivals or seasonal events on-site.** As an extended-stay, budget-friendly hotel focused primarily on lodging, suites with kitchens, and business amenities, it does not feature an events program, entertainment venues, or festival grounds. However, because the hotel is centrally located near major venues in Ontario and the broader Inland Empire, guests frequently use it as a base to attend prominent nearby annual and seasonal events: * **Ontario Convention Center:** Located just minutes away, hosting regular consumer expos, anime/comic conventions, car shows, and trade events throughout the year. * **Toyota Arena:** A nearby multi-purpose arena that hosts major concerts, sporting events (such as the Ontario Reign AHL hockey games), ice shows, and family entertainment touring events. * **Downtown Ontario & Town Square Events:** * *Route 66 Cruisin’ Reunion* (September): A massive, popular three-day classic car show and music festival taking place in downtown Ontario. * *Ontario Arts & Culture Festivals*: Various seasonal community gatherings, farmers' markets, and cultural events. * **Holiday Light Displays & Seasonal Festivities:** * *Christmas on Euclid* (December): An annual tradition along Euclid Avenue featuring historic nativity displays, lighting celebrations, and holiday markets. * **Los Angeles County Fair (Pomona Fairplex):** Located about 10–15 minutes west of Ontario, holding one of the largest county fairs in the nation each May, as well as seasonal Oktoberfest celebrations and autumn/winter light festivals (such as *Enchanted Forest* or *Lights at the Fairplex*). If you are staying at this property and looking for specific events during your travel dates, check the schedules for the **Ontario Convention Center**, the **Toyota Arena**, or the **City of Ontario’s Community Events Calendar**.

Q: Are there many Michelin-starred or AAA Diamond-rated restaurants near Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are not.** Despite the hotel’s branding ("Los Angeles - Ontario Airport"), it is located in **Ontario, California** (Inland Empire, San Bernardino County), which is roughly 40 miles east of downtown Los Angeles. ### 1. Michelin-Starred Restaurants * **None in the immediate area:** The Michelin Guide California does not award stars to any restaurants in Ontario or the broader Inland Empire. * To reach the closest **Michelin-starred** restaurants, you would need to drive roughly 30 to 50+ miles west into Los Angeles County (e.g., Pasadena, DTLA, or the San Gabriel Valley) or southwest into Orange County (e.g., Costa Mesa). * The closest recognition Michelin provides in the vicinity is the occasional **Bib Gourmand** selection further west in places like Pomona or the eastern San Gabriel Valley. ### 2. AAA Diamond-Rated Restaurants * **No Four or Five Diamond restaurants nearby:** The highest AAA ratings (4 and 5 Diamonds) are clustered in Los Angeles, coastal Orange County, or resort destinations like Palm Springs/Rancho Mirage. * **AAA "Diamond Designated" / Three Diamond:** AAA does inspect and list a handful of standard or upscale chain restaurants and hotel steakhouses around Ontario (for example, *Porter’s Prime Steakhouse* at the nearby DoubleTree, or upscale casual dining around *Victoria Gardens* and *Ontario Mills*), but these are standard regional dining spots rather than world-class fine dining. ### Local Alternatives If you are staying at this hotel and looking for the best upscale dining within a short drive (10–20 minutes), consider: * **The Sycamore Inn Prime Steakhouse** (Rancho Cucamonga) – A historic, upscale steakhouse. * **Fleming’s Prime Steakhouse & Wine Bar** (Rancho Cucamonga / Victoria Gardens) – High-end chain steakhouse dining. * **Porter’s Prime Steakhouse** (Ontario) – Located nearby inside the DoubleTree.

Q: Can I book excursions through Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, you cannot book excursions directly through the **Extended Stay America Suites - Los Angeles - Ontario Airport**. As a budget, extended-stay hotel, it provides self-catering amenities (such as in-room kitchens, free Wi-Fi, and guest laundry) rather than full-service hospitality. It **does not have a concierge desk, tour desk, or excursion booking service**. If you are looking to book tours or activities around Ontario, the Inland Empire, or Greater Los Angeles: * Book directly online through platforms like **Viator**, **GetYourGuide**, or **Tripadvisor**. * Purchase tickets directly from attraction websites (e.g., Toyota Arena, Ontario Mills, theme parks, or regional tour operators). * Use a local travel agency or tour provider.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer free local transportation?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer free local transportation or a complimentary shuttle service. Guests needing local transportation typically rely on rideshare services (such as Uber or Lyft), taxis, or the local Omnitrans public bus network, which has stops within walking distance of the property. The hotel does, however, provide free on-site self-parking for guests with personal or rental vehicles.

Q: What local cuisine is popular in this area at Extended Stay America - Los Angeles - Ontario Airport?

A: The **Extended Stay America – Los Angeles – Ontario Airport** is located in **Ontario, California** (within the Inland Empire region of Southern California). The local food scene reflects a blend of regional Southern California favorites, deep Mexican culinary traditions, and a growing East/Southeast Asian dining hub: --- ### 1. **Mexican & Mexican-American Street Food** By far the most prevalent and celebrated cuisine in the Inland Empire: * **Tacos & Birria:** Street-style tacos, quesabirria (beef stewed in spices, folded with melted cheese in crispy tortillas and dipped in rich consommé), and carne asada. * **Mariscos (Mexican Seafood):** Fresh ceviches, shrimp aguachiles, and seafood cocktails (*cocteles*). * **Local Institution:** **Juan Pollo**, founded locally in the Inland Empire, is famous for its slow-roasted Mexican rotisserie chicken and potato salad. --- ### 2. **Classic SoCal Burgers & Pastrami Diners** The Inland Empire and greater Los Angeles are the historic heartland of Southern California diner culture: * **Pastrami Burgers & Crinkle Fries:** A unique SoCal diner staple popularized by local Greek-American and independent charbroil burger joints (often seen on menus at local roadside stands). * **California-style Smash Burgers & In-N-Out:** In-N-Out Burger got its start just down the road in Baldwin Park; you’ll find several nearby locations offering Double-Doubles "Animal Style." --- ### 3. **East and Southeast Asian Fare** Owing to the neighboring San Gabriel Valley and local diverse communities, Ontario and nearby Rancho Cucamonga offer high-quality Asian food: * **Vietnamese Pho & Banh Mi:** Popular casual comfort food throughout the Ontario corridor. * **Korean BBQ & Fried Chicken:** Casual KBBQ grills and Korean pub foods (crispy double-fried wings, kimchi fried rice). * **Haven City Market:** Located just minutes away in adjacent Rancho Cucamonga, this large modern food hall features a wide variety of Asian-fusion food stalls, Boba tea shops, ramen bars, and dumpling stands. --- ### 4. **Old-School Italian-American** * **Vince’s Spaghetti:** Opened on Holt Boulevard in Ontario in 1945, this historic landmark is an Inland Empire institution famous for its hearty plates of spaghetti and signature meat sauce served family-style. --- ### 5. **Cajun / Seafood Boils** * Bagged Cajun seafood boils (king crab legs, shrimp, and crawfish tossed in garlic butter and spicy Cajun seasoning) are very popular in this airport/mall corridor (e.g., The Bucket Crab & Crawfish).

Q: What offsite activities are available near Extended Stay America - Los Angeles - Ontario Airport?

A: Around **Extended Stay America Suites - Los Angeles - Ontario Airport** (located in the Ontario / Inland Empire area), there are numerous offsite activities spanning shopping, entertainment, outdoor recreation, and culture: ### **Shopping & Entertainment** * **Ontario Mills:** One of California’s largest outlet malls, located just a short drive away. It features more than 200 retail outlet stores, an AMC 30-screen movie theater, and dining options. * **Toyota Arena:** The premier local indoor arena hosting concerts, comedy tours, and minor league sports, including Ontario Reign hockey (AHL) and San Diego Clippers/Ontario games (NBA G League). * **Victoria Gardens:** Located just north in Rancho Cucamonga, this open-air, pedestrian-friendly lifestyle center offers upscale shopping, dining, and a movie theater. * **Topgolf Ontario:** A modern driving range entertainment venue with interactive golf games, food, and sports-bar seating. * **Ontario Improv Comedy Club:** Located near Ontario Mills, featuring stand-up comedy shows by nationally touring comedians. ### **Outdoor Recreation & Parks** * **Cucamonga-Guasti Regional Park:** A 150-acre county park nearby that features two lakes for fishing and paddle-boating, picnic pavilions, play areas, and seasonal water slides. * **Pacific Electric Inland Empire Trail:** A multi-use paved trail for walking, running, and biking that runs along the historic rail corridor through Ontario and Rancho Cucamonga. * **Golf Courses:** Nearby courses such as **Whispering Lakes Golf Course** (Ontario) and **Upland Hills Country Club**. ### **Culture & Local Attractions** * **Historic Wineries:** The Inland Empire has a deep viticultural heritage. You can visit nearby spots like the historic **San Antonio Winery** tasting room in Ontario or **Galleano Winery** in nearby Jurupa Valley/Mira Loma. * **Graber Olive House:** A historic family-owned olive farm operating since the 1890s, offering orchard tours, a cannery, and a gift shop. * **Ontario Museum of History & Art:** Located in historic downtown Ontario, showcasing regional history, cultural exhibits, and local art galleries. * **Planes of Fame Air Museum & Yanks Air Museum:** Located about 15 minutes south at Chino Airport, housing world-class collections of restored historic aircraft and warbirds. * **Pomona Fairplex:** Located roughly 15 minutes west, hosting events year-round, automotive expos, the Wally Parks NHRA Motorsports Museum, and the annual Los Angeles County Fair.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a swimming pool?

A: **No**, the **Extended Stay America Suites – Los Angeles – Ontario Airport** (located at 3990 Inland Empire Blvd) **does not have a swimming pool**. While some third-party booking aggregators mistakenly show a pool in generic search tags, the official hotel property listings, amenities list, and on-site descriptions confirm there is no pool on the premises.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no promotions or discounts specifically for the laundry service** at the Extended Stay America - Los Angeles - Ontario Airport. * **Type of Facility:** Like other Extended Stay America locations, this property features **self-service, coin/card-operated guest laundry facilities** (washers and dryers). It is not a full-service dry cleaning or valet laundry amenity, and individual promotional codes or machine discounts are not issued. * **General Hotel Promotions:** Extended Stay America regularly offers discounts and promo codes for **room rates**—such as weekly/monthly extended stay discounts, Advance Purchase deals, AAA/Senior rates, and discounts via their free *Extended Perks* rewards program. However, these apply solely to nightly lodging rates and not to the guest laundry machines. If you plan to use the laundry facilities during your stay, you will typically need quarters or a debit/credit card (depending on whether modern card readers are installed) and your own detergent.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, self-service guest laundry facilities are available on-site at **Extended Stay America Suites – Los Angeles – Ontario Airport**. The property features a guest laundry room equipped with coin-operated washers and dryers that are accessible 24 hours a day.

Q: Can I request dry cleaning at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer dry cleaning services. The hotel only provides self-service **coin/card-operated guest laundry facilities** (washers and dryers) on-site. If you require professional dry cleaning during your stay, you will need to take your items to a local dry cleaner in the Ontario area or use a local third-party pickup and delivery laundry service.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a coin-operated laundry facility?

A: **Yes.** Extended Stay America Suites – Los Angeles – Ontario Airport features an on-site, self-service guest laundry facility. Like standard Extended Stay America locations, the washers and dryers are coin-operated and accessible to guests 24 hours a day.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer on-site laundry services?

A: **Yes**, the Extended Stay America Suites – Los Angeles – Ontario Airport offers **on-site guest laundry facilities**. The property features a self-service laundry room equipped with coin-operated washers and dryers accessible to guests 24 hours a day. Rooms also come with an iron and full-size ironing board for guest use.

Q: How do I arrange laundry service at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, laundry is handled through a **self-service guest laundry facility** rather than a full-service dry cleaning or valet drop-off service. ### 1. Using the On-Site Laundry Room * **Availability:** The guest laundry room is accessible **24 hours a day**. * **Payment:** The commercial washers and dryers are coin-operated or card/app-operated. * **Supplies & Change:** If you need detergent, fabric softener, or quarters, you can purchase supplies or break cash at the **front desk**. * **Ironing:** Rooms are equipped with a full-size iron and ironing board. --- ### 2. Linens & Towels (Hotel Housekeeping) If you only need fresh bed sheets or towels: * **Towel/Linen Exchange:** You do not need to wash hotel linens yourself. Simply bring used towels and sheets to the **front desk**, and the staff will swap them for clean sets. * **Housekeeping Schedule:** Scheduled full-service room cleaning (including sheet changes) takes place automatically on longer stays (typically every 1 to 2 weeks), but you can request an additional full or refresh cleaning at the front desk for an extra fee. --- ### 3. Outside Full-Service / Dry Cleaning If you require specialized dry cleaning or a wash-and-fold service: * Inquire at the front desk; the staff can provide recommendations for local laundry pickup services or nearby dry cleaners in the Ontario area.

Q: Is same-day dry cleaning available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, same-day dry cleaning is not available at Extended Stay America Suites - Los Angeles - Ontario Airport. The hotel does not provide full-service valet or dry cleaning services; instead, it offers **24-hour on-site, coin-operated guest laundry facilities** (washers and dryers). If you require same-day dry cleaning, you will need to utilize a local third-party dry cleaner in the Ontario area.

Q: Is same-day laundry service available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, same-day full-service laundry (valet/dry cleaning) is not offered** by the hotel. Instead, Extended Stay America – Los Angeles – Ontario Airport provides **on-site, self-service coin-operated guest laundry facilities** (washers and dryers), which guests can use at their convenience to wash and dry clothes themselves on the same day.

Q: Is there a fee for laundry services at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, there is a fee.** Like most Extended Stay America properties, **Extended Stay America Suites – Los Angeles – Ontario Airport** features a self-service, on-site guest laundry room equipped with **coin-operated (or pay-per-load) washers and dryers**. * **Cost:** Typically, washers and dryers cost around **$2.50 to $3.50 per cycle/load**, though exact pricing can vary slightly by machine. * **Detergent:** Laundry supplies (detergent, fabric softener) are usually available for purchase either via vending machines in the laundry room or at the front desk for an additional small charge, or you can bring your own.

Q: Is valet dry cleaning available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, valet dry cleaning is not available at **Extended Stay America Suites - Los Angeles - Ontario Airport**. The property only provides self-service, coin/card-operated **on-site guest laundry facilities** (washers and dryers). If you need dry cleaning services, you would need to use an outside third-party dry cleaner in the local Ontario area.

Q: What are the laundry hours at Extended Stay America - Los Angeles - Ontario Airport?

A: The on-site guest laundry facilities at **Extended Stay America Suites - Los Angeles - Ontario Airport** are open **24 hours a day, 7 days a week**. The facility is coin-/card-operated, allowing guests to wash and dry laundry at any time during their stay.

Q: What is the turnaround time for laundry service at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not offer a traditional drop-off laundry, dry-cleaning, or wash-and-fold service. Consequently, there is no staff turnaround time. Instead, the property features a **self-service, coin-operated guest laundry room open 24/7**. The turnaround time depends entirely on your own wash and dry cycles, typically taking around **1 to 1.5 hours** per load.

Q: What laundry services are available at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, the following laundry-related amenities and services are available: * **On-Site Guest Laundry Room:** A self-service guest laundromat equipped with coin-operated washers and dryers is available on-site. These facilities are typically accessible 24 hours a day for guest convenience. * **In-Room Ironing Equipment:** Suites include a full-size iron and ironing board. * **Linen & Towel Exchanges:** Guests can exchange room towels and linens at the front desk. *Note: The hotel does not provide full-service valet dry cleaning or personal garment wash-and-fold services.*

Q: Are loyalty perks included with packages at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, whether loyalty benefits apply depends on what type of “package” you mean: ### 1. Travel Packages (Flight + Hotel / Third-Party Bookings) * **No.** Extended Stay America’s loyalty program (**Extended Perks**) requires you to **book direct** (via `esa.com`, their central phone line, or directly with the front desk) while logged into your account. * If you book a package through a third-party Online Travel Agency (OTA) such as Expedia, Priceline, or an airline vacation package, member perks (such as exclusive member discount rates or prize-drawing night credits) **cannot be applied or retroactively attached** to the reservation. ### 2. Rate Packages / Extended Stay Programs Booked Directly * **Yes.** If you are booking an extended-stay rate tier or promotion directly (such as their weekly/monthly rate structures or the **Extended Plus Program** for long-term stays): * You can apply your **Extended Perks** account. * Member benefits include **exclusive member rate discounts**, **free early check-in/late check-out** (on stays of 7+ nights, subject to availability), entries into monthly prize drawings, and partner discount offers (rental cars, restaurants, etc.). * *Note:* Standard perks like free grab-and-go breakfast and free Wi-Fi are complimentary for **all** guests, regardless of membership. ### 3. Mail & Delivery Packages (Shipping) * If your question refers to **receiving physical parcels/deliveries** at the hotel, package handling is not restricted to loyalty members. The front desk at this location accepts mail and courier packages on behalf of any registered guest with an active reservation, which can be retrieved with proper ID.

Q: Are member rates lower than public rates at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, member rates are lower than standard public rates** at Extended Stay America - Los Angeles - Ontario Airport. The Extended Stay America chain offers the **Extended Perks** program (free to join), which applies across all of its locations, including the Ontario Airport hotel: * **Exclusive Member Rates:** Program members receive a discounted nightly rate compared to the standard, non-member "Best Available Rate" when logged into their account and booking directly through the Extended Stay America website, phone line, or front desk. * **New Member Discount:** Upon signing up, members typically receive an instant promotional coupon (often 10% off) for their initial booking. * **Additional Savings:** In addition to the baseline member rate, the property automatically applies deeper discounts for longer multi-night stays (e.g., 7+, 15+, and 30+ nights). Signing in with or registering for an Extended Perks account before checkout will unlock these lower rates.

Q: Are there AAA or AARP discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America – Los Angeles – Ontario Airport** offers specific discounts for AAA and seniors: ### 1. AAA / Auto Club Discount * **Availability:** Yes. Extended Stay America provides an **Auto Club / AAA** rate. * **Terms:** It is typically valid for shorter stays (usually 1 to 6 nights). * **How to book:** When searching for dates on the Extended Stay America website or app, select **“Auto Club/AAA”** from the special rates dropdown menu. * **Requirements:** You must present a valid AAA membership card and photo ID at check-in. ### 2. AARP / Senior Discount * **Availability:** Extended Stay America does **not** have an official co-branded partnership specifically designated for AARP members, but they do offer a general **Senior Rate**. * **Terms:** The senior discount is available to travelers **55 years and older** (AARP members who meet the age requirement qualify). * **How to book:** Select the **“Senior Discount”** option from the special rates dropdown on their website or request the senior rate over the phone. * **Requirements:** You may be asked to show a valid ID verifying your age at check-in. --- ### Tips for the Best Rate: * **Weekly & Extended Stays:** If you are staying 7 nights or longer, the standard **extended/weekly rates** or **monthly rates** often provide a significantly deeper discount than AAA or senior rates. * **Extended Perks:** Joining Extended Stay America’s free **Extended Perks** program often yields immediate promotional codes or member rates that may match or beat membership discounts.

Q: Are there advance purchase discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, Extended Stay America – Los Angeles – Ontario Airport participates in brand-wide **Advance Purchase (AP)** discounting. Key details of the Advance Purchase rate: * **Savings:** Typically offers up to **10% off** the standard nightly Best Available Rate. * **Booking Window:** You must book your stay at least **7 days in advance**. * **Prepayment & Cancellation:** * Full prepayment for the stay (room rate plus applicable taxes) is charged at the time of booking. * Reservations are strictly **non-refundable and non-modifiable**, except for cancellations made within **24 hours** of the initial booking. Cancelling after 24 hours or failing to show up forfeits the entire advance payment. * **Availability:** Advance Purchase rates are subject to room availability and may be blacked out during peak dates. **How to find it:** When searching your dates on the official Extended Stay America website (`esa.com`) at least a week prior to check-in, look for the **"Advance Purchase"** option in the room rate selection list alongside standard and member rates.

Q: Are there all-inclusive options at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no all-inclusive options at **Extended Stay America Suites - Los Angeles - Ontario Airport**. It operates as an extended-stay, budget/midscale hotel, not an all-inclusive resort. Instead of package deals covering full meals, drinks, and activities, it features: * **In-room kitchens:** Every suite comes equipped with a full kitchen (refrigerator, stovetop, and microwave) designed for guests to cook their own meals. * **Complimentary Grab-and-Go breakfast:** Basic breakfast items (such as coffee, tea, muffins, breakfast bars, and oatmeal) are included with your stay. * **Standard amenities:** Free Wi-Fi, self-parking, access to an outdoor pool, and guest laundry facilities. Guests are responsible for their own lunch, dinner, drinks, and groceries, though there are numerous restaurants, grocery stores, and shopping centers (such as Ontario Mills) located nearby.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America – Los Angeles – Ontario Airport** participates in company-wide promotional sales rather than offering its own unique property-specific holiday promotions. Extended Stay America typically runs promotional events around Black Friday and Cyber Monday: * **Brand-Wide Black Friday / Cyber Week Deals:** Extended Stay America generally offers seasonal promotions (often marketed as **Cyber Week** or holiday flash sales) providing up to **50% to 60%+ off** standard rates across its locations nationwide, usually requiring a promo code entered during booking. * **Third-Party Travel Agencies (OTAs):** Major booking platforms (such as Booking.com, Expedia, and Priceline) and cashback portals frequently run their own Black Friday / Cyber Monday sales, offering extra percentage discounts or cash-back incentives on bookings that include this property. * **Extended Perks Rewards:** Members of the brand’s free loyalty program, *Extended Perks*, typically get access to early or exclusive discount codes around the holidays. ### Tips for Booking: 1. **Check Around Late November:** These deals generally go live the week of Thanksgiving through Cyber Monday. 2. **Apply the Promo Code:** Check Extended Stay America’s official *Deals & Promotions* page on their website to see the active promo code. 3. **Compare Direct vs. OTAs:** Look at third-party travel sites alongside the official Extended Stay America website to ensure you get the lowest net rate after any site-wide coupons are applied.

Q: Are there corporate discounts available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, corporate discounts are available at Extended Stay America Suites – Los Angeles – Ontario Airport.** Corporate travelers can access discounted rates through several options: * **Company Corporate Code:** If your employer or client has a contracted corporate account with Extended Stay America, you can apply your company's corporate rate code directly on the Extended Stay America booking page by selecting the **"Corporate Code"** option under the *Special Rates* dropdown. * **Client Connect / Corporate Accounts:** Extended Stay America operates a business travel program (*Client Connect*) that sets up negotiated, preferred partner pricing for companies, travel managers, and project teams booking multiple nights or rooms. You can contact their national corporate sales team to establish a corporate rate agreement for your organization. * **Direct Property / Group Inquiries:** For long-term project teams, relocations, or bulk room blocks, you can contact the Ontario Airport property directly to request a locally negotiated corporate or project rate. * **Extended-Stay Tiered Rates:** Even without a corporate account code, the hotel automatically applies tiered discounts through its *STAY Longer. Save More.* program for reservations spanning 7+ or 30+ nights, which business and temporary-work travelers frequently utilize. * **Government / Military Rates:** Official government or military business travelers also qualify for special discounted rates by selecting the Government & Military rate code.

Q: Are there credit card partner promotions at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America – Los Angeles – Ontario Airport does not have its own exclusive, location-specific credit card partnership**, nor does Extended Stay America issue a co-branded hotel credit card. However, you can frequently save or earn extra rewards at this location through standard card-issuer partner channels: * **Bank Card-Linked Offers (Amex Offers / Chase Offers / Capital One Offers):** Major issuers routinely rotate targeted statement-credit promotions for Extended Stay America (e.g., spend a set amount directly with Extended Stay America and receive 5%–15% cash back or a fixed credit). You must check your card issuer’s mobile app or online portal and manually activate the offer to your card before booking directly. * **Credit Card Travel Portals:** Booking the Ontario Airport property through portals like Chase Travel, Capital One Travel, or Amex Travel allows you to earn bonus points (typically 5x–10x depending on your card tier) or redeem points toward your room rate. * **General Travel Category Multipliers:** Because Extended Stay America properties code as "Lodging/Hotels," cards with travel bonus categories (e.g., Chase Sapphire Reserve/Preferred, Citi Strata Premier, Wells Fargo Autograph) will automatically earn their elevated bonus rewards on direct bookings. ### Better Alternatives for Discounts If you want guaranteed savings directly at the Los Angeles - Ontario Airport property, consider using Extended Stay America's standard programs: * **Extended Perks:** Their free loyalty program gives an instant 10% discount on new bookings, member-only rates, and discounts on partner services (car rentals, restaurants). * **Association Rates:** Pre-set percentage discounts are available for AAA/CAA members, seniors (AARP/55+), and military/government travelers.

Q: Are there dining credit packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not offer dining credit packages. Because it is an extended-stay, budget-friendly property without an on-site full-service restaurant or bar, food offerings are structured around self-catering: * **In-Suite Kitchens:** Every suite is equipped with a full kitchen (refrigerator, stovetop, and microwave) meant for cooking your own meals. * **Complimentary Grab-and-Go Breakfast:** Basic morning items (such as muffins, breakfast bars, oatmeal, coffee, and tea) are provided free in the lobby. * **Delivery & Discounts:** Extended Stay America partners with Grubhub to offer guests perks like a free month of Grubhub+ ($0 delivery fees), and their free loyalty program (*Extended Perks*) provides local restaurant discounts, but no hotel-billed dining credits are offered.

Q: Are there event or festival-themed packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer event- or festival-themed packages. As a budget, extended-stay brand, Extended Stay America focuses on straightforward, self-catering accommodations (featuring in-room kitchens, grab-and-go breakfast, and weekly/monthly rates) rather than bundled leisure or entertainment experiences. The promotions and discounts they offer are generally limited to: * **Standard discounts:** AAA/CAA, senior, military/government, and loyalty member rates. * **Length-of-stay discounts:** Lower daily rates for bookings of 7+ or 30+ nights. * **Group rates:** Blocks for groups (such as sports teams, event attendees, or corporate projects) requiring 10 or more rooms. If you are attending an event or festival in the Inland Empire (such as events at the Ontario Convention Center, Glen Helen Amphitheater, or NOS Events Center), you can stay at this location for standard lodging, but you will need to purchase festival tickets, event admission, and local transportation separately.

Q: Are there golf stay-and-play packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the **Extended Stay America Suites – Los Angeles – Ontario Airport** does not offer golf stay-and-play packages. It operates as a budget-friendly, extended-stay hotel focused on self-catering accommodations (featuring in-suite kitchens, complimentary grab-and-go breakfast, and weekly/monthly rates) rather than resort-style recreational packaging. However, if you are looking to stay there while golfing in the area, it is conveniently located near several options: * **Topgolf Ontario:** About 2 miles away. * **Whispering Lakes Golf Course:** Approximately 5 miles south (public 18-hole course). * **Empire Lakes Golf Course area / Goose Creek Golf Club:** Both are an easy drive away (Goose Creek in nearby Jurupa Valley is roughly 15 minutes away). If you want a bundled golf stay-and-play package in the Inland Empire region, you would need to look at dedicated golf resorts in the surrounding area, such as **Pacific Palms Resort** (City of Industry) or resorts farther east toward Palm Springs.

Q: Are there group booking discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, group booking discounts are available** at **Extended Stay America Suites – Los Angeles – Ontario Airport** through Extended Stay America’s group sales program. ### How Group Rates Work: * **Thresholds:** Special discounted group rates generally apply if you are booking **10 or more rooms** (for general events like weddings, sports teams, reunions, and conferences) or **5 or more rooms** for longer-term corporate/project stays (typically 7+ nights). * **Pricing & Availability:** Rates are not fixed online; they are negotiated based on your specific dates, the number of rooms needed, length of stay, and room types. * **Stacking with Extended Stay Rates:** Extended Stay America’s model inherently tiers nightly prices lower for weekly (7+ nights) and monthly (30+ nights) stays, which can further lower overall costs for group blocks. ### How to Book / Inquire: Because group bookings require an assigned room block contract and personalized quote, they cannot simply be booked standardly through regular online room checkout. You can request group rates by: 1. **Calling Group Sales:** Extended Stay America’s dedicated group reservations line at **1-877-701-3383**. 2. **Online Inquiry:** Submitting a group rate request directly on the [Extended Stay America Groups & Meetings](https://www.extendedstayamerica.com/groups-and-meetings) page. 3. **Contacting the Hotel Directly:** Calling the Ontario Airport front desk/sales staff to see if they can accommodate your block locally.

Q: Are there holiday packages available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not offer traditional all-inclusive vacation or holiday packages (such as bundled flights, rental cars, or curated event experiences). However, they do offer **holiday promotions and rate discounts**, including: * **Brand-Wide Seasonal & Holiday Sales:** Extended Stay America regularly runs nationwide holiday promotional codes (such as their seasonal *"Dashing Through the Savings"* winter discounts or fall/spring flash sales), offering percentage discounts off nightly stays across participating locations. * **Length-of-Stay Discounts:** The Ontario Airport location automatically applies lower tier rates when booking longer visits (weekly or monthly stays). * **Standard Affinity Discounts:** They offer year-round promotional rates for AAA members, seniors, military/government personnel, and loyalty members via the *Extended Perks* program. * **Third-Party Vacation Packages:** If you are looking for a bundled flight + hotel package, you can package this hotel with flights or rental cars through third-party travel platforms like Expedia or Kayak. To see current holiday promo codes or check rates for your specific dates, check the **Deals / Special Offers** section on the [Extended Stay America official website](https://www.extendedstayamerica.com) or contact the hotel directly.

Q: Are there midweek specials at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not advertise a standalone or permanent promotion specifically branded as a "midweek special". However, you can frequently get discounted rates or midweek savings through the brand's standard pricing models and discounts: * **Lower Midweek Base Rates:** Like most extended-stay properties, nightly dynamic pricing fluctuates based on occupancy and local demand, meaning Sunday–Thursday stays are often priced lower than peak weekend dates. * **Length-of-Stay Discounts:** The hotel automatically applies discounts if your midweek trip extends across **7 or more nights** (with greater tiered discounts for 30+ nights). * **Extended Perks Member Discounts:** Signing up for their free rewards program (*Extended Perks*) unlocks immediate member-only discounts (typically around 10% off best available rates) and promo codes. * **Affiliation & Advance Rates:** Discounted rates are available for AAA/Auto Club members, seniors, government/military personnel, and guests booking early via **Advance Purchase**. To check the exact nightly rates for your specific midweek dates, view the booking calendar on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or call the front desk directly to ask if any local promotions or corporate/extended-stay specials are running.

Q: Are there off-season discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites - Los Angeles - Ontario Airport** does not advertise a single fixed "off-season" discount rate; rather, pricing fluctuates dynamically based on demand, seasonal promotional sales, and your length of stay. Ways to save outside peak travel times include: ### 1. Dynamic Low-Season Rates Because the hotel primarily serves airport travelers, business clients, and convention visitors in the Inland Empire, demand tends to drop during standard non-peak periods (such as mid-winter outside of holidays and midweek non-convention dates). During these times, base nightly rates naturally decrease significantly compared to summer or peak holiday travel. ### 2. Seasonal Sales & Promo Codes Extended Stay America regularly runs brand-wide seasonal promotions across its properties (e.g., *Winter/Holiday Savings*, *Fall Flash Sales*, and *Summer Deals*). When available, these promotional promo codes typically knock an extra **10% to 20%+ off** short-term rates. ### 3. Length-of-Stay Tiered Discounts (Any Season) The chain’s most reliable discounts are structured around how long you book rather than the calendar: * **Weekly rates (7–29 nights):** Automatically discounted up to 20%–40% off standard daily retail rates. * **Monthly/Extended stays (30+ nights):** Can reduce the nightly cost by up to 40%–50%+. ### 4. Standard Membership & Affinity Discounts You can stack off-season pricing with additional fixed discounts at checkout: * **Extended Perks:** Signing up for their free loyalty program often unlocks an instant member rate and occasional member-exclusive flash discounts. * **AAA / Auto Club / AARP / Senior:** Standard discounted rates are selectable during booking. * **Military & Government:** Standard per diem or flat government reductions. **Tip:** To see the lowest available off-season rates, check their official website (`extendedstayamerica.com`) or call the front desk directly, select flexible travel dates, and compare with third-party aggregators (like Kayak or Expedia) for the same dates.

Q: Are there resort credit promotions at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no resort credit promotions** at Extended Stay America Suites - Los Angeles - Ontario Airport. Extended Stay America is a budget/midscale extended-stay lodging chain, not a full-service resort. Because these properties do not charge resort fees or operate resort amenities (such as full-service on-site restaurants, bars, or spas), they do not offer resort credit promotions. They do, however, offer standard lodging promotions and savings programs, including: * **Extended Perks Rewards:** Instant member discounts (typically around 10%), exclusive member rates, and merchant partner discounts. * **Length-of-Stay Discounts:** Tiered weekly and monthly pricing (discounts that increase for stays of 7+, 15+, or 30+ nights). * **Special Rate Categories:** Seasonal flash sales, AAA/Auto Club, military/government, senior, and advance purchase rates.

Q: Are there romantic getaway packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no romantic getaway packages** offered at Extended Stay America Suites – Los Angeles – Ontario Airport. Extended Stay America is an economy/midscale, extended-stay brand designed primarily for budget-conscious business travelers, students, and long-term guests. Their offerings focus on practical essentials—such as in-room kitchenettes, on-site coin laundry, grab-and-go breakfast, and weekly rates—rather than hospitality perks like romance packages, champagne service, or honeymoon setups. ### Alternatives Nearby If you are planning a romantic trip in or near the Ontario/Inland Empire area, consider these alternatives: * **Full-service area hotels:** The **DoubleTree by Hilton Ontario Airport** or **Ontario Airport Hotel & Conference Center** offer more traditional hotel amenities, room service, and on-site dining/bars. * **Boutique & romantic stays nearby:** * Head about 15 minutes north to the **DoubleTree by Hilton Claremont** or boutique options near the Claremont Village, known for walkable tree-lined streets, intimate dining, and tasting rooms. * For a true romantic getaway, head roughly an hour into the San Gabriel/San Bernardino Mountains (such as **Lake Arrowhead Resort and Spa**) or south toward **Temecula Valley Wine Country**, where dedicated romance and spa packages are common.

Q: Are there summer vacation packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer traditional "summer vacation packages"** (such as bundled theme park tickets, resort passes, or all-inclusive leisure packages). Because it operates as a budget-to-midscale extended-stay hotel catering to business travelers, airport layovers, and long-term guests, their promotions are structured around standard discounts rather than vacation bundles: * **Extended Stay Discounts:** They offer tiered discounts for weekly (7+ nights) and monthly (30+ nights) stays, which apply during the summer months. * **Seasonal Sales & Member Deals:** Extended Stay America frequently runs seasonal flash sales (including summer percentage-off promotional codes) and discounts for members of their free *Extended Stay America Perks* program, AAA/CAA, military/government travelers, and seniors. * **Standard Inclusions:** Every reservation automatically includes a fully equipped kitchen (refrigerator, stovetop, microwave), free Wi-Fi, and a complimentary grab-and-go breakfast. If you are planning a summer trip to the area, your best option is to check the **"Deals"** or **"Special Offers"** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) to find active promo codes or multi-night savings for your travel dates.

Q: Are there wedding or event room block discounts at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, group discounts are available for weddings and private events at Extended Stay America properties, including the Los Angeles – Ontario Airport location.** Extended Stay America handles event room blocks and discounts under the following guidelines: * **Group Size Requirements:** Group/event discounted rates are typically offered when you block **10 or more rooms**. * **Length-of-Stay Savings:** Extended Stay America operates on a tiered pricing model (*"STAY longer. Save more."*), meaning the per-night rate often decreases further if your guests are booking longer stays. * **How to Inquire & Book:** Because group block pricing varies based on dates, room availability, and season, rates are not published automatically online. You can request a quote or secure a block by: * Calling the Extended Stay America Group Sales line at **1-877-701-3383**. * Contacting the front desk of the **Ontario Airport** location directly to be put in touch with their dedicated regional or property sales manager. * Submitting a group travel request through the **Group Bookings** section on the official Extended Stay America website.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand, the hotel participates in the company’s loyalty and rewards program, called **Extended Perks**. Unlike traditional hotel loyalty programs, Extended Perks is not points- or tier-based. Instead, it offers immediate discounts and benefits, including: * **Exclusive Member Rates:** Discounted room rates when booking directly. * **Instant Welcome Discount:** A one-time discount (typically 10% off) toward your next stay upon registration. * **Stay Benefits:** Complimentary early check-in and late checkout on stays of seven nights or longer (subject to availability). * **Third-Party Discounts:** Access to deals and savings at national and local brands, including restaurants, car rentals, retail, and entertainment. * **Monthly Drawings:** Automatic entry into monthly prize and gift card drawings for each night stayed. The program is free to join via the Extended Stay America website.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have spring break promotions?

A: **Extended Stay America – Los Angeles – Ontario Airport** does not typically offer a standalone, property-exclusive “spring break package,” but it **regularly participates in chain-wide spring promotions and seasonal sales**. Here is how you can access spring travel discounts and savings at this location: * **Spring Seasonal Flash Sales:** Extended Stay America frequently runs brand-wide spring campaigns (such as their *Spring Hotel Deals* or *Spring Flash Sale* promo codes), which apply discounts to nightly and weekly bookings across participating properties during March and April. * **Extended Stay / Weekly Discounts:** If your spring break trip is 7 nights or longer, the Ontario Airport location automatically applies lower tiered rates for extended stays (often saving 20% to 45% or more compared to single-night rates). * **Extended Perks Rewards:** Signing up for their free *Extended Perks* membership provides an instant discount (usually around 10% off) and access to exclusive seasonal promotional rates. * **Standard Affinity Discounts:** If seasonal promos are unavailable, they accept standard discounts for AAA/Auto Club members, seniors, and government/military travelers. **Tip:** Check the **Special Offers** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) closer to your travel dates, or enter active promotional codes (such as seasonal flash sale codes) directly into the booking engine to see if the Los Angeles–Ontario Airport location is eligible for that specific sale.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer Christmas or New Year’s deals?

A: Yes, **Extended Stay America – Los Angeles – Ontario Airport** participates in seasonal promotions offered through the Extended Stay America brand, which regularly runs **holiday sales for Christmas and New Year’s**. Specific details to keep in mind: * **Brand-Wide Holiday Sales:** Extended Stay America routinely launches late-December and early-January promotions (such as their *"Dashing Through the Savings"* holiday sale and *"New Year Cheer Flash Sale"*), which provide tiered percentage discounts (often up to 40%–60% off for extended stays and 10%–20% off shorter bookings) across participating properties nationwide, including Ontario Airport. * **Location Participation & Blackouts:** Deals are subject to availability. Because holiday travel around Southern California airports can increase demand, some specific dates around Christmas Eve, Christmas Day, or New Year’s Eve may have limited discounted room allotments or minimum-stay requirements. * **Alternative Ways to Save:** * **Extended Perks:** Signing up for their free *Extended Perks* rewards program gives an immediate discount (usually 10% to 20% off) that can often be applied to stays. * **Length of Stay:** Weekly (7+ nights) and monthly (30+ nights) rates automatically discount the per-night price if traveling over the full holiday season. * **Standard Discounts:** AAA/Auto Club, AARP/senior rates, and military/government rates are available throughout the holidays. **Tip:** Check the **Special Offers** page on ExtendedStayAmerica.com or check your specific dates directly on their booking engine as December approaches to see active holiday promo codes.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer discounts for booking direct?

A: **Yes**, booking directly with **Extended Stay America - Los Angeles - Ontario Airport** (via the official website, esa.com, or directly through the hotel chain) offers several discount options and benefits: * **Extended Perks Member Discount:** Joining the free *Extended Perks* rewards program gives you an instant discount (typically around 10% off your next booking) as well as access to an ongoing **Exclusive Member Rate** available only when logged in and booking direct. * **Length-of-Stay Discounts ("STAY Longer, Save More"):** Booking directly provides automatic discounts on weekly (7+ nights) and monthly (30+ nights) stays, which significantly lower the nightly rate compared to shorter visits. * **Advance Purchase Rates:** Paying in advance online directly often offers a non-refundable, discounted room rate compared to standard flexible rates. * **Special Group Rates:** Direct booking allows you to select specific discount rates for AAA/Auto Club members, seniors (55+), and military/government personnel. * **Best Rate Guarantee:** Extended Stay America maintains a Best Rate Guarantee policy when booking direct—if you find a lower qualifying rate on another public booking channel, they will match it according to their program terms.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer family bundles?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer specific "family bundles" or package deals. However, it accommodates families through standard family-friendly options and chain-wide discounts: * **Family-Friendly Rooms:** The property offers studio suites with two double beds that sleep up to four guests, featuring fully equipped kitchens (full-size refrigerator, stovetop, and microwave). * **"Kids Stay Free" Policy:** Children (generally age 17 and under) stay free when using existing bedding in a room with a paying adult. * **Discounts for Longer Stays:** Rather than bundled packages, they offer tiered savings (weekly and monthly rates) under their *STAY Longer, Save More* discount. * **Included Amenities:** Families can take advantage of free Wi-Fi, free grab-and-go breakfast, free parking, and on-site guest laundry facilities.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer government or military rates?

A: **Yes**, Extended Stay America Suites - Los Angeles - Ontario Airport offers government and military rates. Key details regarding the discount include: * **Eligibility:** Active-duty military, veterans, and federal/state government personnel. Extended Stay America also supports TDY (Temporary Duty) and PCS (Permanent Change of Station) travel and participates in the Department of Defense per diem flat-rate structure. * **How to book:** When booking online at Extended Stay America's official website, select **"Government & Military"** from the rate dropdown menu. * **Requirements:** A valid official government or military ID is required upon check-in; otherwise, the reservation will default to the standard best available rate. * **Availability:** Government and military rates are subject to room availability for your specific travel dates.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer long-stay discounts?

A: **Yes, Extended Stay America – Los Angeles – Ontario Airport offers long-stay discounts.** Through the brand's tiered pricing model, nightly rates automatically decrease the longer you book: * **Weekly Stays (7+ nights):** Automatically applied discounted weekly rates compared to short-term nightly bookings. * **Monthly Stays (30+ nights):** Significantly reduced monthly rates (often up to 30%–45% off standard nightly pricing depending on the season and room type). * **Long-Term / Extended Plus (60+ to 90+ nights):** Additional deeply discounted tiered rates are available for long-term travelers, relocations, and corporate contracts. Discounts are applied automatically when searching for stays of 7 consecutive nights or more on the Extended Stay America website or app. You can also sign up for their free loyalty program, **Extended Perks**, to receive an additional member discount on top of extended-stay rates.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer referral discounts?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer a standard consumer "refer-a-friend" discount.** While the brand does maintain formal business/commercial referral channels (such as an **Apartment Referral Program** and an **Affiliate Partner Program** that pay commissions to partner companies or websites for directing bookings), there is no peer-to-peer referral code or discount for individual guests. ### Alternative Ways to Save To obtain discounts at this location, you can take advantage of the chain's standard promotional programs: * **Extended Perks Rewards:** Signing up for the free loyalty program provides an instant discount (typically 10% off) on your next stay, along with member-only rates. * **"Stay Longer, Save More" Rates:** Weekly stays (7+ nights) and monthly stays (30+ nights) receive automatic, tiered discounts. * **Special Group Discounts:** AAA/Auto Club members, seniors (55+), military personnel, and government employees are eligible for dedicated discounted rates at checkout.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Suites – Los Angeles – Ontario Airport offers both refundable (flexible) and non-refundable rate options: 1. **Flexible / Refundable Rates:** * Standard direct bookings generally allow free cancellation up to the property’s designated cutoff window (typically 6:00 PM on the day of arrival or 24 hours prior to check-in) without penalty. * Canceling past the deadline or failing to check in results in a charge for the first night plus tax (a "no-show" fee). 2. **Non-Refundable / Advance Purchase Rates:** * Discounted rates (often labeled **Advance Purchase** on their website or third-party booking sites like Expedia and Booking.com) require full prepayment at the time of booking. * Outside of an initial 24-hour grace period from booking, these rates are strictly non-refundable and non-modifiable; canceling results in the forfeiture of the entire prepayment. *Note: Always review the exact cancellation terms and deadlines displayed at checkout when selecting your room, as policies can vary depending on promotional codes, length of stay, or third-party booking channels.*

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer spa packages?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not offer spa packages. As a budget/midscale extended-stay hotel, its amenities are geared toward self-service and longer stays, including fully equipped in-room kitchens, grab-and-go breakfast, an outdoor swimming pool, and on-site guest laundry facilities. It does not feature an on-site full-service day spa or wellness packages.

Q: Does Extended Stay America - Los Angeles - Ontario Airport price match other sites?

A: **Yes.** Because it is an official Extended Stay America property, it participates in the brand's **Best Rate Guarantee** (price match) program. If you find a cheaper rate on a third-party website, Extended Stay America will match that price and give you an **additional 10% off** your nightly rate, provided the claim meets their policy conditions: ### How it works: 1. **Book Direct First:** You must book a confirmed reservation directly through an official Extended Stay America channel (the official website `esa.com`, mobile app, ESA call center, or directly at the hotel). 2. **Find a Lower Rate:** Find a lower, publicly available nightly rate on an eligible third-party travel website. * The competing rate must be for the **exact same hotel, room type, reservation dates, and number of guests**. * It must also share the same cancellation and booking policies. 3. **Submit a Claim:** You must submit their online **Best Rate Guarantee Claim Form** within **24 hours** of completing your booking. 4. **Lead Time:** The claim must be submitted at least **72 hours prior to your check-in date**. ### Common Exclusions: * Rates requiring a paid or free membership/login (e.g., AAA, AARP, secret/member-only OTA rates). * "Opaque" travel sites where the hotel identity isn't revealed until after purchase (e.g., Hotwire Hot Rates, Priceline Express Deals). * Package rates bundled with flights, rental cars, or entertainment. * Corporate, group, government/military, or negotiated discounts.

Q: Does Extended Stay America - Los Angeles - Ontario Airport run limited-time promotions?

A: **Yes**, the Extended Stay America Suites – Los Angeles – Ontario Airport property participates in limited-time promotions. These discounts and special offers typically come through both brand-wide campaigns and third-party booking channels: * **Seasonal and Flash Sales:** Extended Stay America regularly launches nationwide, time-limited flash sales (e.g., weekend sales, fall/summer promotions) that offer discounted nightly rates using specific promo codes. * **Member-Exclusive Limited-Time Deals:** Members of the free **Extended Perks** program frequently receive time-limited promotional sales with higher percentage discounts, along with an introductory discount on their next stay upon signing up. * **Third-Party Travel Deals:** Platforms such as Expedia, Booking.com, and Kayak often feature mobile-only rates, last-minute deals, or limited-time discounts for this specific Ontario Airport location. * **Ongoing Tiered & Standard Discounts:** Outside of temporary sales, the hotel always offers standard discounts such as the *Stay Longer, Save More* rate (lower tiered nightly prices for 7+ or 30+ nights), Advance Purchase rates, and discounts for AAA, military/government, and seniors. To check for active limited-time offers for this location, you can visit the **Special Offers** section on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or enter your travel dates directly on the Ontario Airport hotel's booking page.

Q: Is breakfast included in any packages at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, breakfast is included for all guests** at Extended Stay America Suites – Los Angeles – Ontario Airport, regardless of the package or rate booked. You do not need to purchase a specific package to receive it: * **Type:** A complimentary **grab-and-go** breakfast. * **Items included:** Typically consists of light morning items such as muffins, breakfast/granola bars, hot cereal (oatmeal packets), coffee, and tea. * **In-room cooking:** Because every room includes a fully equipped kitchen (stovetop, microwave, full-size refrigerator), guests also have the option to prepare their own hot meals.

Q: Does the Extended Stay America - Los Angeles - Ontario Airport have a fitness center?

A: **No**, the Extended Stay America Suites - Los Angeles - Ontario Airport (located at 3990 Inland Empire Blvd) does not have an on-site fitness center. Its on-site amenities focus primarily on long-stay essentials, including full in-room kitchens, complimentary Wi-Fi, guest laundry facilities, grab-and-go breakfast, and a meeting room.

Q: Are all guestrooms at Extended Stay America - Los Angeles - Ontario Airport non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites – Los Angeles - Ontario Airport are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, bathtub grab bars are available**, but specifically in the hotel's designated **accessible guest rooms**. Standard guest rooms do not typically include grab bars, so if you require them for safety, you should specifically book an **ADA/Mobility-Accessible Room** (such as an *Accessible Studio Suite with Tub*). To ensure you are placed in a room equipped with a bathtub and grab bars (rather than an accessible room with a roll-in shower), it is best to confirm your preference directly with the property when reserving.

Q: Are complimentary toll-free calls available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, they are generally not complimentary.** According to Extended Stay America's policy for this property, in-room **local and 1-800 / toll-free calls are subject to a fee**. Outgoing calls placed from the in-room telephone typically incur a charge (around $1.00 per call), with the exception of calls made to 911, the front desk, or other guest rooms.

Q: Are extra blankets and pillows available in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, extra blankets and pillows are not kept stocked inside the guest rooms.** However, they are available upon request from the **front desk**. Extended Stay America properties operate on an extended-stay model, so additional linens, pillows, blankets, and towel exchanges are provided through the front reception during your stay.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, hearing-accessible accommodations and auxiliary aids are available** at Extended Stay America Suites – Los Angeles – Ontario Airport. In accordance with ADA guidelines and Extended Stay America's accessibility standards, the property provides: * **Hearing-Accessible Features:** Rooms equipped with visual smoke/fire alarms, visual door alerts, and closed-captioned televisions. * **Auxiliary Aids / Communication Kits:** Portable hearing-impaired kits (which generally include TTY/TDD communication devices, telephone notification light flashers, and vibrating/visual alarm clocks) are available upon request through the front desk. ### Recommended Steps: Because specialized hearing-accessible rooms and portable kits are available in limited quantities, it is best to: 1. Select an **Accessible Room** during booking. 2. Add a request note specifying the need for hearing-impaired equipment. 3. Contact the front desk directly at **(909) 937-9200** (or Extended Stay America’s accessibility line at **1-800-804-3724**) ahead of your arrival to ensure the equipment or room is assigned and ready for your check-in.

Q: Are lowered view ports available in guest room doors at Extended Stay America - Los Angeles - Ontario Airport to enhance guest security?

A: Standard guest room doors at **Extended Stay America Suites – Los Angeles – Ontario Airport** do not feature lowered viewports (peepholes). The property does provide designated **ADA mobility-accessible rooms**, which feature widened doorways, accessible clearances, and tailored bathroom features. However, specific door hardware—such as secondary/lowered viewports or lowered deadbolts—is not universally installed across accessible units. If you require a lowered viewport or specific security accommodations, it is strongly recommended to contact the hotel directly at **(909) 980-0440** or reach Extended Stay America guest accessibility support at **1-800-804-3724** before booking to verify whether a specific room with these fittings can be assigned.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, mobility-accessible rooms and accommodation services are available** at the **Extended Stay America Suites - Los Angeles - Ontario Airport**. ### Accessible Rooms & Mobility Features * **Designated Accessible Suites:** The hotel offers designated accessible room types (such as the *Studio, 1 Queen Bed, Accessible* suite). * **Bathroom Accessibility:** Features include grab bars around the toilet and shower/tub areas, accessible-height toilets, accessible controls, and roll-in or tub shower options. * **Property Access:** Features accessible paths of travel from parking to the entrance, ADA-compliant van and vehicle parking spaces, accessible check-in registration counters, and wide door clearances. * **Bed Frame Removal:** Guests with mobility needs can request the bed frame to be removed to lower the bed height for easier transfer (advance notice of 48 hours prior to check-in is recommended). ### Accessibility Kits / Auxiliary Aids * The property provides auxiliary aids, communication services, and accessibility-assistive items upon request. * *(Note: In addition to accessibility equipment, the front desk also provides complimentary modular **"kitchen kits"** containing dishes, utensils, and cookware for the suite's full kitchen on request).* To ensure specific features (such as a roll-in shower vs. an accessible bathtub or specific auxiliary equipment) are secured for your dates, it is recommended to specify these requests when booking or contact the hotel directly at **+1 909-944-8900** (or Extended Stay America accessibility support at **1-800-804-3724**).

Q: Are smoking rooms available at Extended Stay America - Los Angeles - Ontario Airport?

A: Smoking rooms are not available at Extended Stay America Suites – Los Angeles - Ontario Airport. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** (located at 3990 Inland Empire Blvd) **does not have formal gardens or dedicated landscaped park areas**. * **Outdoor spaces on-site:** The property is a standard budget extended-stay hotel surrounded primarily by parking lots and minimal perimeter landscaping. It does feature an **outdoor swimming pool and sun deck area**, which serves as the main open-air space on the premises for guests to relax. * **Pet relief areas:** Because it is a pet-friendly property, there are small grassy patches along the exterior perimeter and parking lot borders for walking pets. If you are looking for actual gardens or walking paths during your stay, nearby options include the landscaped open-air shopping and promenade areas at **Victoria Gardens** (in Rancho Cucamonga) or public parks in the Ontario/Rancho Cucamonga area.

Q: Are there security cameras in public areas at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, there are security cameras in public areas** at Extended Stay America Suites – Los Angeles – Ontario Airport. In accordance with Extended Stay America’s brand-wide operating and security policies, closed-circuit television (CCTV) cameras are installed across shared public and common spaces. These typically include: * The front lobby and reception areas * Common hallways and corridors * Building entry/exit points * Exterior grounds and parking facilities Cameras are strictly restricted to public and common spaces and are never placed in private guest rooms or bathrooms.

Q: Are there shops and services at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** is a budget/extended-stay style property and **does not have retail shops, gift stores, or full-service commercial storefronts on-site**. However, it provides essential guest services and amenities designed for long-term travelers: ### On-Site Amenities & Services * **Vending Machines:** Snack and beverage vending machines are available on the property. * **Guest Laundry:** An on-site coin/card-operated self-service laundry room. * **Grab-and-Go Breakfast:** Free morning station with coffee, tea, and quick breakfast items (muffins, breakfast bars, oatmeal). * **Housekeeping & Linen Exchange:** Scheduled periodic housekeeping (or on-demand for a fee) and towel/linen exchange at the front desk. * **Kitchen Kits:** Cooking utensils, pots, pans, and dishware can be requested at the front desk to use with the in-room kitchenettes. * **Wi-Fi & Parking:** Free on-site self-parking and free high-speed wireless internet. * **Meeting Room / Business Services:** Basic on-site meeting space and front-desk assistance. * **Pet-Friendly Accommodations:** Dedicated pet-friendly rooms (for an additional fee). --- ### Nearby Shopping & Services For actual retail, groceries, and dining, guests rely on the surrounding area, which is very close to major shopping hubs: * **Ontario Mills:** Located just a few minutes away (roughly 2–3 miles), this is one of California’s largest outlet and retail malls, featuring department stores, brand outlets, restaurants, and entertainment. * **Victoria Gardens:** An outdoor lifestyle shopping center with dining and major retail roughly 3–4 miles north. * **Supermarkets & Convenience Stores:** Target, Walmart, local grocery stores, and fast-casual dining are within a 5-to-10-minute drive.

Q: Are there visual alarms in guest rooms and suites at Extended Stay America - Los Angeles - Ontario Airport?

A: **Visual alarms are not installed across all standard guest rooms and suites** at the Extended Stay America Suites – Los Angeles – Ontario Airport. However, visual alarm features and auxiliary aids are available through specific accommodations: * **Hearing-Accessible Rooms:** The property provides designated hearing-accessible rooms equipped with visual notification devices (such as visual fire/smoke alarm strobes). * **Auxiliary Aids:** Auxiliary equipment and alert devices are available upon request for guests with hearing impairments. * **Hallways & Common Areas:** The property features visual fire alarms in hallways and public paths of travel. Because standard rooms do not feature visual alarms, guests needing a visual strobe/alarm should book a specific **Hearing Accessible** suite or contact the hotel directly at **(909) 944-0100** (or Extended Stay America guest accessibility support at **1-800-804-3724**) ahead of time to confirm the proper room assignment.

Q: Are transfer showers available in guest rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, transfer showers are not available** in the guest rooms at Extended Stay America Suites – Los Angeles – Ontario Airport. The accessible guest rooms at this location feature **mobility-accessible bathtubs with grab bars** (accessible tub/shower combinations) rather than transfer showers or roll-in showers. If you require specific bathroom configurations such as a transfer shower or roll-in shower, you will need to look at neighboring properties in Ontario (such as the Holiday Inn or Azure Hotel) or contact the Extended Stay America location directly at **1-800-804-3724** / **(909) 987-7755** to discuss potential accommodations.

Q: Are video games available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, video games are not available as an amenity at Extended Stay America Suites – Los Angeles – Ontario Airport. The property provides basic extended-stay accommodations featuring flat-screen TVs with standard cable channels, Wi-Fi, fully equipped kitchenettes, guest laundry, and pet-friendly rooms. It does not feature on-demand gaming systems, in-room consoles, or an arcade/game room. If you plan to play video games during your stay, you will need to bring your own portable console or gaming device to connect to the room's TV or Wi-Fi.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, guests cannot rent a car directly from an on-site rental desk at Extended Stay America Suites - Los Angeles - Ontario Airport. The hotel does not host an on-premises rental car facility, though it does offer free on-site parking for guests. To rent a vehicle, guests typically use the dedicated **Rental Car Facility (RAC)** located nearby at Ontario International Airport (ONT), which is about a 5-to-10 minute drive away and houses major car rental agencies.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, you can connect multiple devices to the free Wi-Fi** at Extended Stay America - Los Angeles - Ontario Airport. * **How to connect:** Each device (smartphone, laptop, tablet, etc.) connects to the guest network individually. When you open a web browser on each device, a captive login page will prompt you to accept terms and enter the access details provided at check-in. * **Speed considerations:** Extended Stay America’s complimentary Wi-Fi is intended for standard tasks such as web browsing, messaging, and email. If multiple devices are actively streaming HD video or downloading large files simultaneously, you may experience reduced speeds. * **Upgrades:** The hotel offers an "Enhanced Wi-Fi" high-speed tier for an additional fee (available by the day, week, or month) if you need higher bandwidth across your devices for remote work or multiple streams.

Q: Can I make a reservation without a credit card at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, you cannot reserve a room without a payment card.** According to Extended Stay America’s booking policies, **a valid credit card (or debit card) is required to guarantee and hold the reservation**, whether booking online or by phone. Key details to keep in mind regarding their payment policies: * **Short Stays vs. Long Stays:** For stays under 7 nights, a valid card is required for payment. For longer stays, some locations may accept cash for the room rate at check-in, but a card is still required in advance to secure the room. * **At Check-In:** You must present a government-issued photo ID along with a card in the guest’s name. Even if a hotel permits alternative payment (such as a cash deposit of $100–$250 for incidentals), an authorized card is standard practice to secure the initial booking. * **Walk-Ins:** If you do not have a credit or debit card at all, your only potential option is an in-person walk-in to inquire if they have immediate availability and will accept cash with a cash incidental deposit. However, room availability is not guaranteed, and many locations require a card on file regardless. If you have specific circumstances or want to confirm their current incidental deposit policy, call the **Ontario Airport front desk directly** at **(909) 944-8900** before arriving.

Q: Can I pay for the deposit with a credit card at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, you can pay for the deposit with a credit card. A credit card is the standard and preferred method for the security/incidental deposit: * **Card Hold:** At check-in, the hotel places a temporary pre-authorization hold on your card for incidentals (typically between **$100 and $250**, depending on stay length and property specifics). * **Release Time:** As long as there is no damage or unpaid room charges, the hold is released upon check-out, typically returning to your account within 5 to 14 business days depending on your bank. * **Requirements:** The name on the credit card must match your government-issued photo ID. Extended Stay America accepts all major credit cards, including Visa, MasterCard, American Express, and Discover.

Q: Can I request early check-in or late check-out at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, you can request early check-in or late check-out**, but accommodation is subject to room availability and typically involves an extra fee. The standard schedule and policies for Extended Stay America locations are: * **Standard Check-in:** 3:00 PM * **Standard Check-out:** 11:00 AM ### Fees & Guidelines * **Early Check-in:** * Prior to standard check-in (3:00 PM), hotels usually charge an hourly fee (typically around $10 per hour between morning and midday). * Arriving very early in the morning (prior to 7:00 AM) generally requires paying up to a full previous night’s rate. * **Late Check-out:** * Checking out after 11:00 AM typically incurs an hourly fee (often around $10 per hour up to a capped amount, such as $50). * Staying past mid-afternoon (usually after 4:00 PM) generally results in being charged a full day's room rate. ### How to Request It Because these requests depend directly on daily housekeeping schedules and occupancy: 1. **Note it in your reservation** when booking. 2. **Contact the property directly** (either 24 hours prior to arrival/departure or morning-of) at **(909) 944-8900** to confirm availability and exact pricing for your specific dates.

Q: Do guest rooms and suites at Extended Stay America - Los Angeles - Ontario Airport have audible alarms?

A: **Yes.** The guest rooms and suites at the **Extended Stay America Suites – Los Angeles – Ontario Airport** are equipped with **audible smoke and emergency alarms** in accordance with California building and fire safety codes. In addition: * Standard rooms feature conventional audible alarms. * For guests who are deaf or hard of hearing, ADA-accessible rooms or auxiliary hearing kits (visual strobes, flashing alert systems) can be arranged by contacting the property directly or calling their accessibility desk (1-800-804-3724) prior to check-in.

Q: Do guests need a room key to access the floors at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, guests do not need a room key to access the upper floors or operate the elevators at the **Extended Stay America Suites - Los Angeles - Ontario Airport**. At this property (as is standard across Extended Stay America locations): * **Elevators and stairwells** to guest room floors can be accessed without scanning a key card. * **Key cards are required** to unlock individual guest suite doors, as well as exterior entrance doors during after-hours when the lobby/exterior doors are locked for overnight security.

Q: Do the accessible rooms in Extended Stay America - Los Angeles - Ontario Airport have doors that provide a 32-inch wide opening?

A: **Yes.** The accessible guest rooms at **Extended Stay America Suites – Los Angeles – Ontario Airport** comply with ADA standards, which mandate a minimum clear door opening width of **32 inches** (with the door open at 90 degrees) to accommodate wheelchair and mobility device access. *Note: If you have specific clearance requirements for specialized mobility equipment, it is always recommended to contact the property directly at (909) 944-8900 to confirm exact measurements for your assigned room.*

Q: Do the room windows at Extended Stay America - Los Angeles - Ontario Airport open for guest comfort and ventilation?

A: At the **Extended Stay America Suites – Los Angeles – Ontario Airport** (located at 3990 Inland Empire Blvd, Ontario, CA): * **Operability & Restrictions:** In line with standard Extended Stay America properties and local hotel safety codes, guest room windows are typically fitted with **safety stops/window guards**. If the window can be opened at all, it will usually only crack open a few inches (roughly 2 to 4 inches) rather than open fully. In some rooms or higher floors, windows may be permanently locked or sealed shut for liability, child safety, and security reasons. * **Ventilation & Climate Control:** Because the hotel relies primarily on individual in-room PTAC (heating/air conditioning) units and dedicated bathroom exhaust fans for primary airflow, window ventilation is limited. * **Noise Considerations:** Because the property is situated close to Ontario International Airport (ONT) and adjacent to Interstate 10, keeping windows open can introduce significant highway and aircraft engine noise. **Tip:** If having an operable window is critical for your comfort, it is strongly recommended to contact the property's front desk directly prior to arrival to request a room on a lower floor where the window stop allows for a crack of fresh air.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not offer resort passes or day passes. Extended Stay America is a budget extended-stay hotel focused on self-sufficient accommodations (such as in-suite kitchens, guest laundry, and complimentary grab-and-go breakfast) rather than full-service resort amenities. As such, their properties do not participate in day-pass programs (like ResortPass or Dayaxe), and access to hotel facilities is reserved exclusively for registered overnight guests.

Q: Does Extended Stay America - Los Angeles - Ontario Airport accept credit card authorization forms?

A: **Yes**, Extended Stay America – Los Angeles – Ontario Airport accepts credit card authorization forms for third-party billing. If you are paying for another guest’s stay, room and tax, or incidental deposit, the hotel requires standard brand procedures: * **Completion in advance:** The cardholder must fill out and submit Extended Stay America’s **Third-Party Credit Card Authorization Form** before the guest arrives. * **Documentation:** The form typically requires the cardholder's billing details, card information, an authorized spending limit or approved charges (e.g., room/tax only vs. all incidentals), and usually a copy of the cardholder's government-issued photo ID and credit card for verification. * **Guest check-in:** The guest checking in will still be required to present their own valid government-issued ID matching the name on the reservation. Depending on what charges the form authorizes, the guest may also need to provide a credit/debit card in their own name to cover the incidental deposit hold (up to $250). **Recommendation:** Contact the front desk directly at **(909) 937-6788** (or via their toll-free reservations line) prior to check-in to request their specific digital/fax authorization form and confirm it has been processed to prevent any delays upon arrival.

Q: Does Extended Stay America - Los Angeles - Ontario Airport charge a resort fee for guests?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not charge a resort fee (or facility/destination fee). Standard amenities such as Wi-Fi, self-parking, and grab-and-go breakfast are included in the regular room rate. You will only encounter standard lodging taxes along with optional or policy-based fees, such as: * **Pet fees** (if traveling with a pet) * **Optional extra housekeeping services** (full housekeeping is provided on a multi-day schedule, but more frequent cleans can be requested for a fee) * **Security/incidental deposit** authorized at check-in

Q: Does Extended Stay America - Los Angeles - Ontario Airport deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not deliver a complimentary newspaper to guest rooms. As a budget/extended-stay property, the hotel operates on a self-service model focused on basic amenities (such as in-room kitchens, free Wi-Fi, and a morning grab-and-go breakfast bar) and does not offer room delivery services such as newspaper drop-offs.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a BBQ or picnic area?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not feature an outdoor BBQ grill or dedicated picnic area on-site. The hotel's meal preparation amenities focus on in-room facilities, as every suite includes a fully equipped kitchen with a stovetop, full-size refrigerator, and microwave. *(Note: If you are looking for outdoor recreation nearby, **Cucamonga-Guasti Regional Park** is about 1.5 miles away and offers public picnic tables, BBQ areas, and lake facilities.)*

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a game room?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not have a game room. As an extended-stay property, its amenities focus primarily on essentials for longer visits, such as in-suite kitchens, complimentary Wi-Fi, guest laundry facilities, grab-and-go breakfast, and pet-friendly rooms.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a gift shop or newsstand?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not have an on-site gift shop or newsstand. As a budget, extended-stay hotel, its on-site retail amenities are generally limited to lobby vending machines for basic drinks and snacks. However, the property is located less than a mile from the **Ontario Mills** shopping mall, as well as nearby convenience stores and retail centers where gifts, magazines, and travel essentials can be purchased.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a reservation link?

A: Yes, you can reserve a room directly online. You can book directly through the [Extended Stay America Suites Los Angeles - Ontario Airport official page](https://www.extendedstayamerica.com/hotels/ca/los-angeles/ontario-airport) by entering your travel dates to check rates and availability. Alternatively, reservations can be made via major travel booking platforms such as Expedia, Booking.com, or Hotels.com.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a reward program?

A: Yes. As part of the Extended Stay America brand, the **Extended Stay America - Los Angeles - Ontario Airport** participates in the chain’s rewards and loyalty program, called **Extended Perks**. Key details about the **Extended Perks** program include: * **Free to Join:** There is no cost to enroll. * **No Points/Tiers:** Unlike traditional hotel loyalty programs, Extended Perks does not track points or tier statuses; rewards and perks are applied directly. * **Exclusive Member Rates:** Access to discounted booking rates directly through Extended Stay America’s website or booking line. * **Immediate Welcome Discount:** A registration discount (typically 10% off) for your next stay upon signing up. * **Stay Perks:** Complimentary early check-in and late checkout on qualifying stays (such as 7+ nights, subject to availability). * **Partner Savings & Giveaways:** Instant discounts on national and local partner brands (rental cars, restaurants, shopping, entertainment) and entry into monthly member drawings and sweepstakes.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a shoe shine stand?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not have a shoe shine stand. As a budget, limited-service extended-stay hotel, it focuses on essentials such as in-suite kitchens, free Wi-Fi, and on-site guest laundry facilities, but it does not offer full-service amenities like shoe shine services.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have a walk-in policy for accommodations?

A: **Yes, Extended Stay America – Los Angeles – Ontario Airport accepts walk-in guests for accommodations,** subject to normal hotel requirements and room availability: * **Room Availability:** Walk-ins are accommodated strictly on a first-come, first-served basis depending on whether rooms are vacant that day. * **Payment & Identification:** Walk-in guests must present a valid government-issued photo ID (meeting the age requirement, typically 18 or 21) and a valid credit or debit card for the room payment plus the mandatory incidental/security deposit. * **Front Desk Hours:** While many standard Extended Stay America locations operate 24 hours, some properties keep limited lobby/check-in desk hours. If arriving late at night or early in the morning, a night window or intercom may be used. **Recommendation:** Because occupancy at airport-adjacent hotels fluctuates rapidly due to flight delays and extended travelers, it is strongly recommended to check the Extended Stay America app/website or call the front desk directly beforehand to confirm room availability and current walk-in rates before arriving in person.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have alarm clock telephone ringers?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not feature standard in-room alarm clock telephone ringers or visual telephone alert accessories in its typical guest room setups. Extended Stay America properties generally provide auxiliary aids and assistive hearing equipment upon request. If you require a hearing-accessible setup (such as a portable notification device or TTY/auxiliary kit), it is recommended to request it prior to check-in by contacting the hotel's front desk directly at **(909) 987-2172** or calling central reservations at **1-800-804-3724**.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Suites - Los Angeles - Ontario Airport features a wheelchair-accessible route to the registration desk. According to the hotel's accessibility specifications, the property provides: * Accessible pedestrian paths of travel and curb cuts from site arrival points and accessible parking to the main entrance. * An accessible entrance with level landings and proper door width. * A continuous accessible route leading inside to an accessible registration counter.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have any sustainability initiatives?

A: **Extended Stay America – Los Angeles – Ontario Airport** does not market any standalone or location-specific green programs, and it holds no major environmental certifications (such as LEED or Green Key). However, as part of the broader **Extended Stay America (ESA)** brand and California state standards, the property participates in standard corporate and operational eco-efficiency practices: * **Reduced Housekeeping & Linen Services:** ESA operates on a weekly (or upon-request) housekeeping schedule for extended-stay guests rather than daily full turns. This significantly cuts back on daily water consumption, detergent use, and laundry energy. * **Utility-Efficiency Upgrades:** As part of brand-wide renovations and standard upkeep, properties implement low-flow water fixtures (showerheads and faucets) and LED/energy-efficient lighting. * **Paperless Transactions:** Check-out receipts, booking confirmations, and guest accounts are handled digitally to reduce paper waste. * **California Environmental Compliance:** In line with California state environmental mandates, hotels in the region are subject to statewide commercial recycling requirements, waste diversion targets, and restrictions on single-use plastic personal care bottles. If you require documented corporate sustainability metrics, greenhouse gas (GHG) reporting, or specific amenities like on-site EV chargers, this location does not currently promote these features. You may want to contact the front desk directly to confirm if EV charging or specialized recycling bins are available on-site.

Q: Does Extended Stay America - Los Angeles - Ontario Airport measure water usage per room night?

A: **No**, there is no public record or indication that the Extended Stay America Suites – Los Angeles – Ontario Airport measures or tracks water usage per room night. Like most economy and midscale extended-stay hotels in the United States, utility consumption (including water) is typically billed and monitored at the whole-building or municipal meter level rather than sub-metered or reported per occupied room night. While the property and the brand implement general water-reduction practices (such as low-flow fixtures and infrequent/scheduled housekeeping schedules), guest- or room-level water usage measurement is not conducted or published.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not advertise or provide complimentary newspapers in the lobby. As a budget extended-stay brand, its complimentary common amenities are primarily focused on essential conveniences, such as free Wi-Fi, a daily grab-and-go breakfast, and on-site parking. If you require a print newspaper during your stay, you will generally need to purchase one nearby.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** In their designated accessible rooms (such as the **Studio, 1 Queen Bed, Accessible**), the hotel provides ADA-compliant accessible bathrooms. Under Americans with Disabilities Act (ADA) standards, accessible guest room toilets must meet wheelchair transfer height requirements: * **Toilet Seat Height:** ADA guidelines require the seat height to be between **17 and 19 inches** from the floor to facilitate wheelchair transfers. * **Additional Bathroom Features:** These accessible bathrooms also feature compliant grab bars and appropriate clearances for wheelchair mobility. If you have specific height requirements, need a portable raised toilet seat riser, or wish to verify the exact layout of the accessible room assigned to your reservation, it is recommended to contact the property directly at **(909) 937-2970** or via Extended Stay America reservations at **1-800-804-3724** prior to check-in.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer babysitting services?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer babysitting or childcare services. As a budget-friendly, extended-stay hotel, its amenities are focused on self-sufficient living—such as in-room kitchens, on-site guest laundry, free Wi-Fi, and grab-and-go breakfast. If you require childcare during your stay, you will need to arrange for a third-party babysitting service in the Ontario/Inland Empire area.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer complimentary long distance calls?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer complimentary long-distance calls. In-room phone usage for outside calls incurs additional fees; calls other than to 911, the front desk, or another guest room generally carry a charge (such as $1.00 per call plus any applicable long-distance or carrier rates). Only complimentary Wi-Fi is provided, which guests often use for VoIP/Wi-Fi calling on their personal devices.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer digital check-in?

A: **No**, Extended Stay America - Los Angeles - Ontario Airport does not offer digital check-in or mobile key entry. Guests must check in in person at the front desk to present a valid government-issued photo ID, provide a payment method/security deposit, and receive physical keycards. While the Extended Stay America mobile app can be used to book rooms and manage reservation details, it does not support remote check-in or digital room keys.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer event planning services?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not offer event planning services.** As an extended-stay, limited-service hotel, its amenities are geared toward self-sufficient travelers. While the property has a small meeting room (approx. 480 sq. ft.) and can accommodate group room blocks, it does not have on-site event planners, banquet staff, or dedicated event coordination services. If you are planning an event requiring dedicated planning or catering services in the Ontario Airport area, full-service properties nearby (such as the *Ontario Airport Hotel & Conference Center* or the *DoubleTree by Hilton Ontario Airport*) would be better suited.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer free internet access for guests?

A: Yes, Extended Stay America Suites – Los Angeles - Ontario Airport offers free WiFi.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer non-smoking public areas?

A: Yes, Extended Stay America Suites - Los Angeles - Ontario Airport is a non-smoking property.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer safety chains or latches on guest doors?

A: **Yes.** Like virtually all commercial hotels in California and across the Extended Stay America brand, guest room doors at **Extended Stay America Suites – Los Angeles – Ontario Airport** are equipped with interior secondary security devices—specifically **swing-bar door latches** (or traditional security chains) alongside primary deadbolt locks. These swing latches are standard in-room safety hardware to allow guests to secure the door from the inside and partially open it while preventing full entry. If you are planning a stay and have specific security concerns or accessibility requirements regarding the height/type of the door latch, you can contact the property's front desk directly at **(909) 944-8900**.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer secondary locks on room windows?

A: **No**, **Extended Stay America Suites – Los Angeles – Ontario Airport** does not list or advertise secondary window locks (such as window track safety stops, dowels, or auxiliary pin locks) as an in-room feature. Typically, properties of this class feature standard primary window latches, sealed windows, or windows designed to open only a few restricted inches for ventilation. If secondary security measures on windows (particularly on ground-floor rooms) are essential for your stay, you may want to: 1. **Contact the front desk directly** at [(909) 944-8900](tel:+19099448900) to inquire about specific window hardware or to request an upper-floor room. 2. **Bring a portable window lock** (such as an adjustable sliding-window track wedge/lock) for personal peace of mind.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide electronic room keys for guests?

A: Depending on what is meant by "electronic room keys": * **Electronic Key Cards:** **Yes.** Like other Extended Stay America locations, the hotel uses electronic keycard door locks (RFID/magnetic swipe cards) rather than traditional metal keys. Guests receive encoded plastic keycards upon checking in at the front desk. * **Mobile / Digital Smartphone Keys:** **No.** Extended Stay America does not currently offer app-based digital keys or mobile-check-in digital door unlocking (such as keys in Apple/Google Wallet or via an app). Guests must check in at the front desk to receive physical electronic keycards.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide meeting space for guests?

A: **Yes**, Extended Stay America Suites - Los Angeles - Ontario Airport provides an on-site **meeting room** for guests. Because space is limited and setup/booking options vary, it is recommended to contact the hotel directly ahead of time to confirm availability, capacity limits, and any rental fees.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide transportation arrangements?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport **does not** provide airport shuttles or dedicated transportation arrangements. Guests traveling to or from the property typically rely on: * **Rideshare apps and taxis** (such as Uber, Lyft, or local taxi cabs). * **Public transit**, such as Omnitrans bus routes that stop near the hotel. * **Car rentals** available through the Ontario International Airport (ONT) Rental Car Center.

Q: How can I modify or cancel my reservation at Extended Stay America - Los Angeles - Ontario Airport?

A: How you modify or cancel your reservation depends on whether you booked directly through Extended Stay America or via a third-party website: --- ### Option 1: If You Booked Directly (ExtendedStayAmerica.com or by Phone) #### **1. Online (Fastest Method)** 1. Go to the official [Extended Stay America website](https://www.extendedstayamerica.com). 2. Click on **Find My Reservation** or **Sign In / Account** (usually located in the top-right corner). 3. Enter your **confirmation number** along with your **last name**. 4. Once your reservation details appear, select **Modify** (to change dates, room type, or guest details) or **Cancel Reservation**. 5. Follow the prompts and make sure to review any changes in rate or fees before submitting. Save the cancellation or modification confirmation email for your records. #### **2. By Phone** * **Direct Property Line (Ontario Airport):** Call the hotel front desk directly at **(909) 944-8900**. * **Extended Stay America Central Reservations:** Call **1-800-804-3724** (toll-free, available 24/7). --- ### Option 2: If You Booked Through a Third Party *(Expedia, Booking.com, Hotels.com, Priceline, Agoda, travel agent, etc.)* * Hotel staff and the central Extended Stay America call center **cannot** modify or refund reservations booked through a third party. * Log in to the account or open the confirmation email from the **platform where you made the booking**. * Use their self-service cancellation/change tool or contact that agency’s customer support. --- ### Important Things to Keep in Mind: * **Cancellation Deadlines:** Standard flexible rates at Extended Stay America generally require cancellation before **6:00 PM local hotel time on your arrival date** to avoid a one-night fee. * **Advance Purchase / Non-Refundable Rates:** If you booked a non-refundable, prepaid, or special promotion rate, cancellations or modifications may forfeit part or all of the prepayment. * **Rate Adjustments:** Changing travel dates or room types on an existing booking may recalculate the room rate based on current availability and daily pricing.

Q: How do I get in touch with Extended Stay America - Los Angeles - Ontario Airport?

A: You can contact the **Extended Stay America Suites – Los Angeles – Ontario Airport** through the following channels: * **Direct Phone:** (909) 944-8900 * **Fax:** (909) 944-8911 * **Extended Stay America Central Reservations:** 1-800-804-3724 * **Physical Address:** 3990 E. Inland Empire Blvd. Ontario, CA 91764 * **Website / Online Contact:** You can manage reservations or submit an inquiry form via the official [Extended Stay America website](https://www.extendedstayamerica.com).

Q: How many suites are at Extended Stay America - Los Angeles - Ontario Airport?

A: The **Extended Stay America Suites – Los Angeles – Ontario Airport** has a total of **124 suites** (all accommodations at the property are studio suites equipped with full kitchens).

Q: How often does housekeeping come at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America - Los Angeles - Ontario Airport**, housekeeping frequency depends on the length of your stay: * **Stays of 1 to 7 nights:** Routine housekeeping is **not provided automatically**. However, you can exchange towels and linens at the front desk whenever needed. * **Stays of 8 nights or more:** One complimentary **full-service housekeeping** is provided **every two weeks** (every 14 days). Your scheduled cleaning day is noted in your key packet at check-in. * *Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, replenishing toiletries, and cleaning the kitchen and bathroom (note: housekeepers do not wash dishes).* **Need more frequent cleaning?** Additional full-service or refresh cleanings, as well as daily service, can be requested through the front desk for an **additional fee**.

Q: Is a check-in kiosk available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there is no self-service check-in kiosk** at the Extended Stay America Suites - Los Angeles - Ontario Airport. Guests check in directly with the front desk staff in the main lobby, where a government-issued photo ID and a valid credit card for room payment and the incidental deposit are required to receive your room keys. * **Tip:** Check-in begins at 3:00 PM. If you anticipate arriving late at night or outside standard front desk hours, it is best to contact the hotel directly in advance so the staff can arrange for your arrival.

Q: Is a credit card required to secure my rate at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, a valid credit or debit card is required** to book and secure your rate at **Extended Stay America Suites - Los Angeles - Ontario Airport**. The property and brand policies outline the following requirements: * **Guaranteeing the Rate/Reservation:** Extended Stay America requires a credit card to hold and guarantee your reservation so the hotel can honor your quoted rate and hold the room for arrival. * **Payment at Check-In:** For stays of fewer than 7 nights, a valid credit card is required for payment (cash is generally not accepted upfront). * **Incidental Deposit:** Upon check-in, an authorization hold for an incidental deposit (typically up to **$250**) will be placed on your credit or debit card, which is released within 5 to 14 business days after checkout, pending inspection of the room.

Q: Is a safe deposit box available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes.** Safe deposit box / front-desk safe services are available at Extended Stay America Suites - Los Angeles - Ontario Airport. According to Extended Stay America's policies, you can request access to a safe deposit box at the front desk upon check-in or during your stay.

Q: Is a voltage converter available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, voltage converters are not provided as a standard amenity** at Extended Stay America - Los Angeles - Ontario Airport. Like most budget and extended-stay hotels in the United States, the rooms are equipped with standard North American Type A and B electrical outlets supplying **120V at 60Hz**. A few practical tips if you are traveling with international electronics: * **Check your device's power label:** Most modern laptops, smartphones, tablets, and camera chargers are dual-voltage (rated `100–240V, 50/60Hz`). If yours is dual-voltage, you only need a simple, inexpensive **plug adapter**, not a voltage converter. * **Single-voltage appliances:** High-wattage heating appliances (such as standard hair dryers, curling irons, or straighteners) rated strictly for 220–240V require a heavy-duty step-up/step-down converter, or it is usually cheaper and safer to purchase a dual-voltage travel version or buy one locally. * **Where to get one:** If you need an adapter or converter upon arrival, you can purchase them at Ontario International Airport (ONT) shops, or at nearby major retailers such as Walmart, Target, or Best Buy.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Standard guest rooms** at Extended Stay America Suites - Los Angeles - Ontario Airport do not have hand-held shower wands; they feature standard, fixed-mount showerhead/tub combinations. An adjustable-height hand-held shower wand is generally provided in the property's **ADA-compliant accessible rooms** (specifically those equipped with roll-in showers or accessible bathtubs with ADA grab bars and controls). Because accessibility fixtures can vary by specific room layout (e.g., accessible tub vs. roll-in shower) and availability is limited: * You will need to explicitly book a **Disability Access / Accessible** room. * It is strongly recommended to contact the hotel front desk directly at **(909) 944-8900** (or Extended Stay America Central Reservations at 1-800-804-3724) to confirm that your reserved room includes the hand-held wand on an adjustable slide bar prior to check-in.

Q: Is an electrical adapter available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, electrical adapters (international plug converters) are not a standard amenity provided in guest rooms or guaranteed at the front desk** at Extended Stay America - Los Angeles - Ontario Airport. * **Wall Outlets:** The rooms only feature standard US electrical outlets (Type A/B, 120V, 60Hz). * **Front Desk:** Like most budget and extended-stay properties in the U.S., they occasionally keep a small lost-and-found or loaner box with leftover chargers and adapters from previous guests, but this is subject to chance and not guaranteed. If you are traveling internationally, it is best to **bring your own universal adapter**. If you are already there or arrive without one, the hotel is located very close (about 1–2 miles) to **Ontario Mills Shopping Mall** and surrounding retail centers (such as Target, Walmart, or Best Buy), where universal travel adapters can easily be purchased. You can also call the hotel's front desk directly at **+1 (909) 944-8900** to ask if they happen to have a spare one available to borrow.

Q: Is direct billing available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, direct billing is available, but it requires prior approval through Extended Stay America’s corporate accounts program.** Standard guests cannot simply request direct billing upon arrival; Extended Stay America’s general policy requires individual guests to pay in advance with a credit card. However, direct billing can be used under the following conditions: 1. **Corporate / Business Accounts:** Extended Stay America supports a Direct Bill Program (as part of their *Client Connect* corporate travel program) for companies, government entities, and organizations. 2. **Prior Application and Setup:** The company must establish a corporate account and have a direct billing credit application approved in advance before the guest's check-in date. 3. **Credit Card Authorization:** If your company does not have a formal direct bill account, a third-party credit card authorization form can often be submitted ahead of time so the company card is charged automatically instead of the guest paying at the front desk. **Next Steps:** * **If you are setting this up for a company:** Contact Extended Stay America’s corporate sales team (or the sales manager at the Ontario Airport location) well in advance to apply for direct billing. * **If you are an employee/traveler:** Check with your company’s corporate travel manager to confirm whether a direct bill account is already established and linked to your reservation.

Q: Is express check-in available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, express check-in is listed as available** at Extended Stay America Suites - Los Angeles - Ontario Airport. Express check-out is also supported. Key details to keep in mind for arrival: * **Standard Check-in Time:** Begins at 3:00 PM. * **Front Desk Hours:** The front desk operates daily from 7:00 AM to midnight. If you plan to arrive after midnight, you should contact the hotel directly in advance to arrange your arrival. * **Requirements:** The minimum check-in age is 18, and guests must present a valid credit card (cash is not accepted at check-in) and government-issued ID upon arrival.

Q: Is Extended Stay America - Los Angeles - Ontario Airport certified by a globally recognized sustainable certification program?

A: **No**, the **Extended Stay America Suites - Los Angeles - Ontario Airport** is not certified by a globally recognized sustainable certification program. It does not hold certifications recognized by global sustainability bodies (such as the Global Sustainable Tourism Council / GSTC) or standard hospitality eco-certifications (e.g., LEED, Green Key Global, EarthCheck, or Green Globe).

Q: Is grocery shopping service available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not offer an in-house grocery shopping or delivery service. Guests have full in-room kitchens (refrigerator, stovetop, microwave) and have a few options for getting groceries: * **Third-Party Delivery:** You can order groceries directly to the hotel using apps like Instacart, DoorDash, Uber Eats, or Walmart delivery. * **Nearby Stores:** The property is a short drive from local supermarkets and retail stores, including Target, Safeway, and Sam's Club.

Q: Is group pricing available online at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, dedicated group pricing cannot be booked directly online.** Extended Stay America does not display or process custom group discount rates through its standard online checkout. Instead, group rates (generally for blocks of **10 or more rooms**, or **5 or more rooms** staying 7+ nights for long-term projects) require contacting their sales department to get a quote and establish a group block: * **Phone:** You can contact the Extended Stay America group sales line at **1-877-701-3383**. * **Online Request Form:** You can submit an online inquiry/request-for-proposal (RFP) through the **“Group Bookings & Rates”** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) to have a sales representative reach out to you with custom group pricing. *(Note: While tiered length-of-stay discounts and multi-room individual reservations can be booked online, contracted group block discounts cannot.)*

Q: Is smoking allowed at Extended Stay America - Los Angeles - Ontario Airport?

A: Smoking is not allowed at Extended Stay America Suites – Los Angeles - Ontario Airport.

Q: Is the free internet access at Extended Stay America - Los Angeles - Ontario Airport secure for online banking or transactions?

A: **No, it is not considered secure by default.** Like nearly all public hotel Wi-Fi, the free internet at **Extended Stay America - Los Angeles - Ontario Airport** is an open or shared network. It is primarily designed for convenience and general web browsing, not for handling sensitive financial data. ### Why Hotel Wi-Fi Carries Risks for Banking: * **Shared Network Environment:** Anyone staying at the hotel shares the same local network. Without proper client isolation, bad actors connected to the same Wi-Fi can run tools to snoop on unencrypted traffic or attempt to intercept local device communications. * **Potential for "Evil Twin" Attacks:** Public venues are vulnerable to rogue hotspots where an attacker sets up an identical fake Wi-Fi network (e.g., using the hotel's name) to lure guests into connecting and funneling their data through a malicious router. * **Unsecured captive portals / open encryption:** Even if the network requires a generic shared access code or room number login, the traffic between your device and the router may not be encrypted at the local Wi-Fi layer (unlike a password-protected private home network). --- ### How to Safely Bank or Transact While Staying There: If you must access your bank accounts or enter credit card details while at the hotel, take these precautions: 1. **Use Your Mobile Data (Best Option):** Turn off Wi-Fi entirely and use your phone's cellular connection (5G/LTE), or use your phone as a personal hotspot for your laptop. Cellular networks are far more secure than public hotel Wi-Fi. 2. **Use a Reputable VPN (Virtual Private Network):** If you have to use the hotel Wi-Fi, turn on a trusted VPN before logging into any account. A VPN encrypts all traffic between your device and the internet, shielding it from anyone monitoring the hotel network. 3. **Verify HTTPS and URLs:** Ensure your browser shows the secure padlock symbol and starts with `https://`. Never bypass security certificate warnings. 4. **Use Official Banking Mobile Apps:** Banking apps are generally safer than web browsers on public Wi-Fi because they typically enforce strict SSL/TLS encryption and certificate validation by default. 5. **Enable Multi-Factor Authentication (MFA):** Ensure your banking and financial accounts require 2-step verification (preferably an authenticator app rather than SMS) so that even if login details are intercepted, an unauthorized login cannot easily be completed.

Q: Is the free internet at Extended Stay America - Los Angeles - Ontario Airport limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Suites - Los Angeles - Ontario Airport** is **available 24/7**. It is not restricted to specific operating hours, allowing guests continuous access throughout the day and night for the duration of their stay.

Q: Is the free internet speed at Extended Stay America - Los Angeles - Ontario Airport suitable for video streaming and work?

A: **In short:** The **free** Wi-Fi is generally adequate for basic tasks (web browsing, emails, messaging), but **not reliable for high-definition video streaming or demanding remote work** (such as Zoom/Teams calls, large file transfers, or VPN use). Here is what you need to consider: * **Bandwidth caps on free tier:** Extended Stay America properties standardly throttle their complimentary Wi-Fi to low baseline speeds (typically around 1–3 Mbps per device) to manage network congestion. While this may handle 480p/720p streaming on platforms like YouTube or Netflix, it frequently buffers during peak evening hours. * **Work & video conferencing:** Video calls (Zoom, Microsoft Teams, Google Meet) require stable upload and download bandwidth. The latency and limited speeds on the basic free network often lead to audio dropouts, frozen video, or disconnections. * **Enhanced/Premium Wi-Fi upgrade:** The property offers an **“Enhanced High-Speed Internet” upgrade** (available daily or weekly through the Wi-Fi captive login page for an extra fee). This tier provides significantly higher bandwidth (advertised up to 4x faster) and is generally required if you plan to work remotely or stream consistently. * **Alternative tip:** If critical work is needed, having a personal mobile hotspot (cellular coverage in the Ontario Airport/Inland Empire area is typically strong) is recommended as a backup.

Q: Is there a convenience or sundry store at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not have a dedicated convenience or sundry store on-site. Instead, the property provides: * **Vending machines** for basic drinks and snacks. * A complimentary **grab-and-go breakfast** station in the lobby (typically oatmeal, breakfast bars, muffins, and coffee). * **Full in-room kitchens** (refrigerator, stovetop, and microwave) in every suite, with cookware/dishes available from the front desk upon request. For groceries, toiletries, and sundry items, guests typically drive to nearby stores such as Target, local supermarkets, or convenience stores around Ontario Mills (about a 5-minute drive away).

Q: Is there a florist available on-site or nearby at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there is no florist on-site** at the Extended Stay America Suites – Los Angeles – Ontario Airport. However, you have multiple florist options **nearby**: * **Local Florists in the Area:** Several florists operate within a few miles in Ontario and neighboring Rancho Cucamonga (such as *Poppy Bell Flowers*, *Flowers Express*, and *Ontario Flowers & Supplies*). * **Grocery Stores & Retailers:** Supermarkets and wholesale clubs near Ontario Mills and the airport area (such as local Ralphs, Stater Bros., or Sam's Club/Costco) usually keep fresh bouquets and floral arrangements in stock for quick pick-up. * **Delivery Services:** Local florists, grocery delivery apps (Instacart, DoorDash), and delivery platforms like BloomNation or Pink Clover readily deliver floral arrangements directly to the hotel’s front desk.

Q: Is there a hairdresser at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there is no hairdresser or hair salon on-site at the Extended Stay America Suites - Los Angeles - Ontario Airport. As a budget-oriented, extended-stay hotel, its on-site amenities are primarily limited to guest laundry, in-room kitchens, grab-and-go breakfast, and free parking. However, there are multiple hair salons and barbershops located a short drive away, particularly around the nearby Ontario Mills shopping center and surrounding commercial plazas.

Q: Is there a nightly refresh service available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there is no complimentary nightly refresh service** at the **Extended Stay America Suites - Los Angeles - Ontario Airport**. Extended Stay America operates on an extended-stay housekeeping model: * **Short Stays (1–7 nights):** Housekeeping is not automatically provided daily or nightly. However, you can exchange towels and linens at the front desk whenever needed. * **Long Stays (8+ nights):** Full-service housekeeping is scheduled periodically (typically once a week or every two weeks, depending on the schedule). * **Refresh Service for Purchase:** While not provided nightly by default, you can request and **purchase an à la carte "Refresh Service"** (typically around $5 per service). This service includes emptying the trash, replacing soiled towels, making the bed with existing linens, and replenishing toiletries. Full-service cleanings are also available for an additional fee.

Q: Is there an accessible main entrance to the Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, the Extended Stay America Suites - Los Angeles - Ontario Airport features an accessible main entrance. The property provides accessibility accommodations that include: * An accessible hotel entrance featuring level landings and doorway clearance designed for wheelchair access. * Accessible pathways connecting site arrival points to the entrance, including curb cuts and paved pedestrian paths. * Accessible parking spaces for both standard vehicles and vans, complete with access aisles. * An accessible registration desk/counter in the lobby.

Q: Is there an accessible route to guest room at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, there is an accessible route to guest rooms** at Extended Stay America Suites – Los Angeles – Ontario Airport. According to the hotel's accessibility specifications, the property provides: * Accessible pedestrian pathways and travel routes from site arrival points (including parking) to the entrance, complete with curb cuts where needed. * Accessible entrances featuring sufficient door widths and level landings. * Accessible routes and interior access connecting the accessible registration desk to accessible guest rooms. If you have specific room-access requests or mobility requirements (such as booking a specific mobility-accessible room or requesting bed frame adjustments), you can coordinate directly with the hotel or Extended Stay America customer support at **1-800-804-3724**.

Q: Is wake-up call service available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, traditional wake-up call service is generally not provided** at the Extended Stay America Suites - Los Angeles - Ontario Airport. Like most Extended Stay America properties, the hotel operates as an extended-stay, budget-friendly suite model rather than a full-service hotel. The rooms feature in-room phones equipped with personalized voicemail and access to front desk assistance, but guests are encouraged to use the room's alarm clock or their personal mobile devices for wake-up alarms.

Q: What are Extended Stay America - Los Angeles - Ontario Airport security procedures?

A: Like most properties under the **Extended Stay America Suites** brand, the **Los Angeles - Ontario Airport** location follows standard corporate safety and security protocols designed for extended-stay lodging. The primary security and safety procedures in place include: ### 1. **Check-In and Guest Verification** * **Identity Verification:** Guests are required to show a valid government-issued photo ID upon check-in. * **Payment & Security Deposits:** A valid credit card is required on file for incidental expenses or damages. If cash is accepted or required under specific arrangements, a refundable cash security/damage deposit (typically $100) is held and reconciled after room inspection upon checkout. * **Package/Mail Security:** Mail or packages shipped to the property are only released to registered guests upon presentation of matching photo ID. ### 2. **Building & Property Access** * **Keycard Access:** Electronic keycards are used for exterior door entry (after-hours/side doors) and individual suite access. * **Limited-Hours Front Desk & After-Hours Protocol:** The front desk has designated operating hours; after-hours entry typically requires an active room keycard or using an intercom/night window to reach on-call staff. * **CCTV Surveillance:** Closed-circuit television (CCTV) cameras monitor common areas, including the lobby, interior corridors, entryways, and the on-site parking lot. ### 3. **Room & Valuables Security** * **Door Locks & Peepholes:** Guest rooms are equipped with standard deadbolts, interior safety latches, and door viewports/peepholes. * **Safe Deposit Boxes:** While individual rooms typically do not have private digital safes, front-desk safe deposit boxes are available upon request for guests needing to secure small valuables. * **Emergency Systems:** Rooms and corridors are equipped with hardwired smoke detectors and fire suppression systems (sprinklers). The property maintains a 100% non-smoking policy inside rooms. ### 4. **Staff Protocol & Emergencies** * In-room phones provide direct emergency dialing to 911 and the front desk. * Staff undergo baseline training regarding emergency response, first aid, and incident reporting. *Note: For specific inquiries regarding vehicle clearance, extended parking monitoring, or specific room accessibility requirements, contact the front desk directly.*

Q: What are the extra person charges at Extended Stay America - Los Angeles - Ontario Airport?

A: The extra person charges and policies at **Extended Stay America Suites - Los Angeles - Ontario Airport** are: * **Additional Adults:** There is an **Extra Person Charge of $5.00 per adult, per night** when adding extra adult guests beyond the standard single/double base occupancy (subject to maximum room capacity limits). * **Children (17 and under):** Children aged 17 and younger **stay for free** when sharing a room with a parent or guardian and using existing bedding. * **Extra Beds / Rollaways:** The hotel does not offer rollaway beds or cribs, so all guests must use the existing beds provided in the suite. *Tip: Room capacities are typically capped at 2 to 4 guests depending on whether you book a single queen or double bed suite. If you are booking directly online, the $5/night fee is automatically calculated into your total when you select the number of adults.*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Los Angeles - Ontario Airport?

A: Extended Stay America Suites – Los Angeles – Ontario Airport adheres to the brand-wide **STAYconfident** health, safety, and cleanliness standards, along with property-specific hygiene practices: ### **Guest Room Cleaning & Disinfection** * **Hospital-Grade Disinfectants:** Rooms are sanitized between stays using trusted, hospital-grade and antiviral cleaning agents (such as Procter & Gamble Professional lines, including Microban, Spic and Span, and Mr. Clean). * **High-Touch Surface Focus:** Special disinfection is applied to frequently touched areas, including door handles, light switches, remotes, faucets, kitchen surfaces, and temperature controls. * **Pre-Arrival Inspection:** Guest rooms undergo an inspection by hotel management before being released for new check-ins. * **Sanitized Kitchenware:** In-room kitchen items, dishware, and cooking appliances are sanitized between guest stays. ### **Housekeeping Protocols** * **Extended-Stay Schedule:** Full-service housekeeping (vacuuming, dusting, trash removal, kitchen/bathroom cleaning, and linen changes) is scheduled every 7 to 14 days for longer stays, minimizing unnecessary entries into guest rooms. * **Contactless Linen Exchanges:** Guests can request and exchange fresh towels and linens at the front desk at any time during their stay. * **On-Demand Cleaning:** Daily or additional full-service cleanings are available upon request for an added fee. ### **Public & Common Areas** * **Frequent Disinfection:** High-traffic common areas—such as the lobby, laundry facilities, elevator buttons, and vending machines—are cleaned and disinfected on an increased daily schedule. * **Hand Hygiene:** Hand sanitizer stations are located in key public entry points and shared spaces. * **Front Desk Barriers:** Protective acrylic/glass shields remain installed at the front desk, and keypads/payment terminals are sanitized frequently. * **Staff Training:** Hotel staff receive comprehensive training in brand-mandated sanitation, hygiene, and safety protocols.

Q: What is the cancellation policy at Extended Stay America - Los Angeles - Ontario Airport?

A: The cancellation policy at **Extended Stay America Suites – Los Angeles – Ontario Airport** depends on the type of rate booked: * **Standard / Best Available Rates:** You can cancel for free up until **6:00 p.m. local hotel time on the day of arrival**. Cancellations made after this cutoff or failure to show up typically results in a fee (usually equivalent to the first night's room rate plus tax). * **Advance Purchase (AP) / Non-Refundable Rates:** Cancellations are only permitted within **24 hours of making the original booking**. After 24 hours, or in the case of a no-show, the entire advance deposit/prepayment is non-refundable and forfeited. * **Extended Plus Program (EPP) / Long-Term Rates:** Cancellations must be made within **24 hours of booking**. Cancelling more than 24 hours later, or failing to check in, results in forfeiting a non-refundable deposit equal to three nights' room rate and tax. * **Third-Party Bookings (e.g., Expedia, Booking.com):** If booked through an online travel agency, the cancellation window and terms stated on that specific booking confirmation will apply.

Q: What is the deposit required to book a room at Extended Stay America - Los Angeles - Ontario Airport?

A: The deposit requirements for **Extended Stay America Suites - Los Angeles - Ontario Airport** depend on the type of reservation and payment method: * **Booking Deposit (Advance / Extended Rates):** * Standard flexible bookings usually do not require an upfront cash deposit to book, though a valid credit card is required to hold and guarantee the reservation. * If booking an **Advance Purchase** rate, the full amount of the stay is charged at booking. * If booking under the **Extended Plus Program (EPP)**, a non-refundable deposit equal to **three nights’ room rate and tax** may be required. * **Incidental / Security Deposit (Collected at Check-in):** * The hotel requires an incidental hold/security deposit of **up to $250** per stay (typically placed as an authorization hold on a credit or debit card). * If paying with cash (where permitted), cash room deposits typically start at **$100 to $250** per stay. * The incidental hold or deposit is fully released/refunded upon check-out after room inspection, assuming no damages, excessive cleaning fees, or incidental charges were incurred. Authorization releases generally reflect back on cards within 5–14 business days.

Q: What is the early departure charge at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, there is **no fixed, standalone “early departure fee.”** Instead, the cost of checking out early depends on your reservation type and rate tier: 1. **Rate Adjustment (Length of Stay Requirements):** Extended Stay America bases its room rates on length of stay (such as nightly, weekly, or 30+ day tiers). If you booked a discounted weekly or monthly rate and check out before meeting the minimum night requirement, the rate for the nights you stayed will be **recalculated to the higher daily/nightly rate**. 2. **Advance Purchase / Prepaid Rates:** If booked under a non-refundable Advance Purchase (AP) rate, no refund is provided for unused nights; the full amount of the booked stay is forfeited. 3. **Standard Nightly Rates:** Guests departing earlier than booked without advance notice generally owe up to **one night’s room rate plus tax** (similar to late cancellation) unless notice is provided at check-in or by the front desk's required cutoff time. *Tip:* If you anticipate having to leave early, inform the front desk as early as possible (ideally upon check-in or prior to 11:00 AM on the day of departure) to see if fees or rate recalculations can be waived by management.

Q: What is the policy on incidental charges at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, the incidental charges and security deposit policy is structured as follows: * **Deposit Amount:** Guests are required to provide an initial deposit/authorization hold of **up to $250** per stay (or standard cash deposit of around $100 if cash is accepted/permitted) to cover incidental charges, room damage, or violation fees. * **Payment Method:** A valid credit or debit card is required at check-in. * **Release / Refund Timeline:** * **Card Authorizations:** If no incidental charges are incurred, the hold or remaining balance is released after check-out. Depending on your bank or financial institution, the release typically reflects back in your account within **5 to 14 business days**. * **Cash Refunds:** If a cash deposit was used, amounts over $100 are typically refunded by check mailed within 14 days of departure following room inspection. *Tip:* Because exact deposit amounts can vary depending on payment type, length of stay, or whether you are a local resident, it is recommended to call the front desk directly prior to arrival to confirm the exact hold amount for your reservation.

Q: What is the procedure for after-hours check-in at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, checking in after standard hours follows these general procedures: ### 1. Notify the Hotel Ahead of Time * **Call in advance:** Extended Stay America’s policy states that reservations are only guaranteed until **6:00 PM** local time on the day of arrival. * If you anticipate arriving late (especially past 6:00 PM or midnight), call the front desk directly (at **+1 909-937-9099**) to inform them of your estimated arrival time so they keep your reservation active and do not mark it as a "no-show". ### 2. Front Desk Hours & Arrival * While Extended Stay America Suites locations aim to provide 24/7 front desk coverage or overnight on-call service, the lobby doors are typically **locked after 10:00 PM or 11:00 PM** for guest safety. * **Lobby Intercom / Night Phone:** When you arrive, locate the intercom or service telephone situated at the exterior entryway or in the vestibule. Press the call button or pick up the phone to reach the on-duty night auditor. ### 3. Completing Check-In * **Identification & Payment:** The night staff will assist you through the night window or unlock the lobby to complete your check-in. You must present: * A **government-issued photo ID** matching the reservation name. * A **valid credit or debit card** for payment and the incidental security deposit (cash is generally not accepted at check-in). * Once paperwork and payment are completed, the staff member will hand you your key cards and provide directions to your room and parking area.

Q: What is the wifi bandwidth at Extended Stay America - Los Angeles - Ontario Airport?

A: Extended Stay America hotels, including the **Los Angeles - Ontario Airport** location, do not publicly publish a fixed, guaranteed megabit-per-second (Mbps) bandwidth rate on their site. However, their network structure generally operates under two tiers: 1. **Standard Wi-Fi (Free):** * Included with every stay. * Intended for basic tasks such as checking email, web browsing, and messaging. * Typically throttled to around **1 to 5 Mbps** per device across Extended Stay America properties. 2. **Enhanced / Premium Wi-Fi (Paid Upgrade):** * Extended Stay America advertises this tier as providing up to **4× faster speeds** than the standard network. * Designed for streaming video, video calls, or larger file transfers. * Generally delivers between **10 to 20 Mbps**, depending on property infrastructure and network congestion. * Can be purchased on a daily or weekly basis directly through the hotel’s Wi-Fi login portal. Actual bandwidth can vary depending on suite location, router proximity, and overall hotel occupancy. If you require a verified measurement prior to check-in, you can contact the front desk at **+1 (909) 944-8900**.

Q: When is check-in at Extended Stay America - Los Angeles - Ontario Airport?

A: Check-in at **Extended Stay America Suites - Los Angeles - Ontario Airport** begins at **3:00 PM**. *(Check-out is by 11:00 AM).*

Q: Which amenities does Extended Stay America - Los Angeles - Ontario Airport offer?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** offers a range of standard amenities designed for short- and long-term guests: ### **In-Room Amenities** * **Fully Equipped Kitchens:** Every suite includes a full-size refrigerator/freezer, stovetop, microwave, and sink (cookware and kitchen utensils/dish kits are available upon request). * **Entertainment & Connectivity:** Free Wi-Fi and flat-screen TVs with premium cable channels. * **Workspace & Comfort:** Dedicated desk/work area, air conditioning/heating, iron and ironing board, and private bathrooms with shower/tub combinations. ### **Property & Dining Services** * **Complimentary Grab-and-Go Breakfast:** Daily breakfast items such as muffins, breakfast bars, hot cereal, coffee, and tea. * **Guest Laundry:** On-site coin/card-operated laundry facilities. * **Free Self-Parking:** Complimentary on-site parking for cars and larger vehicles. * **Pet-Friendly Accommodations:** Pets are welcome (fees and restrictions apply). * **Meeting Facilities:** An on-site meeting room for business or small gatherings. * **Housekeeping:** Full-service housekeeping provided on a scheduled extended-stay basis, with towel and linen exchange available at the front desk upon request. * **100% Smoke-Free Property:** All rooms and common indoor areas are non-smoking.

Q: Are bathrobes and slippers provided at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, bathrobes and slippers are not provided at Extended Stay America - Los Angeles - Ontario Airport. As a budget-to-midscale extended-stay hotel, the property focuses on practical essentials—such as in-suite kitchens, basic bath towels, and essential toiletries—rather than upscale hotel amenities like robes and slippers. You will need to bring your own if you wish to use them during your stay.

Q: Are dishwashers available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, dishwashers are not available** in the guest suites at Extended Stay America Suites – Los Angeles – Ontario Airport. While the rooms feature kitchenettes/kitchens, the appliances are limited to: * A full-size refrigerator * A stovetop (two-burner) * A microwave * A sink Dishes and cookware must be washed by hand in the sink (dish soap and sponges/towels can typically be requested from the front desk along with kitchen cookware kits).

Q: Are double vanities available in the bathrooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, double vanities are not available in the guest bathrooms at **Extended Stay America Suites – Los Angeles – Ontario Airport**. The property features standard studio and deluxe suites, and all guest rooms are outfitted with a standard single-sink vanity alongside a shower/tub combination.

Q: Are luxury linen types available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, luxury linen types are not available at **Extended Stay America Suites – Los Angeles – Ontario Airport**. As an economy, mid-scale extended-stay property, the hotel provides standard, commercial-grade polyester/cotton blend hotel bedding and linens designed for practical durability. It does not offer high-thread-count Egyptian cotton, linen selections, pillow menus, or luxury bedding upgrades. Fresh standard towels and linens can be exchanged or requested at the front desk, but there are no premium or luxury linen options.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, pay-per-view movies are not available** on the in-room TVs at Extended Stay America Suites – Los Angeles – Ontario Airport. The rooms feature flat-screen TVs equipped with standard cable and complimentary premium channels (such as Showtime, sports networks, and local broadcast channels), but the hotel does not offer an on-demand pay-per-view movie service. Guests typically rely on their own personal streaming devices or laptops connected via the hotel's complimentary Wi-Fi for movie rentals and streaming.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, but they are generally not pre-stocked in the rooms.** At **Extended Stay America Suites – Los Angeles – Ontario Airport**, all rooms include a full kitchen (stovetop, microwave, full-size refrigerator, and sink). However, under brand policy: * **Available upon request:** You can request a kitchen kit containing pots, pans, plates, bowls, serving/cooking utensils, and cutlery from the front desk during check-in or anytime during your stay. * **Cost:** Because this property is an **Extended Stay America Suites** location, kitchenware and dishware kits are provided free of charge for guest use. *Tip:* Because kits are distributed on a request basis and quantities can vary based on hotel occupancy, it is best to ask the front desk for your cookware and dish pack when checking in.

Q: Are smart TVs available in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, the rooms do not feature Smart TVs.** Guest rooms at the Extended Stay America Suites - Los Angeles - Ontario Airport are equipped with standard **flat-screen TVs** featuring traditional cable programming and premium channels, rather than built-in Smart TV apps (such as Netflix or YouTube) or built-in streaming/casting functionality. If you want to stream personal content, you can generally bring a portable streaming device (like a Roku stick, Fire TV stick, or Chromecast) or an HDMI cable for a laptop, provided you can connect it to the TV's available ports and navigate the hotel's Wi-Fi login portal.

Q: Are sofa beds available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, sofa beds are available, but only in select room types.** At **Extended Stay America Suites - Los Angeles - Ontario Airport**, sofa sleepers are featured in their larger suite options, specifically the **Deluxe Suite with 1 King Bed and Sofa Sleeper**. Standard studio rooms (such as the standard 1 King, 1 Queen, or 2 Double bed studios) do not typically come with a sofa bed. If you require a sofa sleeper for your stay, be sure to specifically select the **Deluxe Suite** layout when booking, or contact the front desk directly to confirm availability for your dates.

Q: Are speakerphones available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, speakerphones are not a standard amenity** provided at Extended Stay America Suites – Los Angeles – Ontario Airport. Guest rooms at this property include standard landline telephones with voicemail and local calling capabilities, but they do not feature dedicated business-grade conference speakerphones. If you require speakerphone capabilities for conference calls or meetings during your stay, you will need to rely on your own mobile device/portable conference speaker, or contact the front desk directly in advance to inquire about equipment options available through their on-site meeting room facilities.

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not feature smart room controls for lighting or temperature. As an economy, extended-stay hotel property, the guest rooms are equipped with standard, traditional fixtures: * **Temperature:** Climate control is managed via standard in-room air conditioning units (PTAC wall/window units) using manual push-button, knob, or standard digital wall thermostat controls. * **Lighting:** Operated via conventional manual wall light switches and lamps. There are no integrated tablet panels, mobile app controls, or automated smart-home systems for lighting or HVAC in these rooms.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a pantry area?

A: The guest rooms at **Extended Stay America Suites – Los Angeles – Ontario Airport** do not have a separate, dedicated pantry closet or walk-in pantry room. However, all suites feature a **fully equipped kitchenette/kitchen** that includes food and supply storage, such as: * Built-in kitchen cabinets and shelving for storing groceries, dry goods, and dishes * A full-size refrigerator and freezer * A two-burner stovetop and microwave * Cookware, dinnerware, and utensils (available via kitchen kits upon request from the front desk)

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a microwave?

A: Yes, guest rooms at Extended Stay America Suites – Los Angeles - Ontario Airport have a microwave.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a mini fridge?

A: Yes, they do, but even better: guest rooms at Extended Stay America Suites - Los Angeles - Ontario Airport feature a **full-size refrigerator with a freezer**, rather than just a compact mini fridge. Each suite includes a fully equipped kitchen area that also comes with a stovetop and microwave.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a refrigerator with an ice maker?

A: **No**, guest rooms at Extended Stay America Suites – Los Angeles – Ontario Airport do not have an ice maker in the refrigerator. While all rooms come equipped with a full-size refrigerator and freezer, they are standard standard-model units without built-in automatic ice makers. Ice is typically obtained using ice trays in the freezer or from the hotel's communal ice machines located in common areas.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a toaster oven?

A: **No**, guest rooms at Extended Stay America Suites - Los Angeles - Ontario Airport do not include a toaster oven. The in-room kitchen amenities at this location include: * A full-size refrigerator * A two-burner stovetop * A microwave * A coffee maker Standard pop-up toasters (as well as cookware and dishes) are typically available upon request at the front desk, but full ovens and toaster ovens are not provided.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have a water purification system for the room?

A: **No**, guest rooms at Extended Stay America Suites – Los Angeles – Ontario Airport do not have in-room water purification or filtration systems. The suites include standard kitchenette features (a full-size refrigerator, stovetop, and microwave), but the sinks draw directly from the municipal tap water system. If you prefer filtered or purified water during your stay, you will need to bring your own portable filter (such as a Brita pitcher) or purchase bottled water.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have conventional ovens?

A: **No**, guest rooms at the **Extended Stay America Suites - Los Angeles - Ontario Airport** do not have conventional ovens. The in-suite kitchens standard to Extended Stay America properties include: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator** and freezer * A sink and basic counter space *(Note: Cookware, dishes, and utensils can typically be requested at the front desk upon arrival.)*

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are generally not pre-stocked inside the guest rooms.** Under Extended Stay America's standard policy: * **Cookware & Cleaning Kits:** The suites have full kitchen spaces (refrigerator, stovetop, microwave, sink), but kitchenware and dish cleaning items (such as small dish soap packets, sponges, and dish cloths) are not kept inside the cabinets by default. * **Available at the Front Desk:** You can request these items at the front desk upon check-in free of charge (at ESA Suites and Premier Suites locations). When you ask for a kitchen kit or dish supplies, the front desk provides a starter set. * **For Extended Stays:** Because the hotel only provides small single-use or starter-size soaps/sponges, guests planning longer stays or frequent cooking usually prefer to purchase a full-size dish soap bottle, sponge, and paper towels from a nearby store.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have eating utensils?

A: **Yes, but you usually have to request them at the front desk.** While each room includes a full kitchen equipped with standard appliances (stovetop, microwave, full-size refrigerator), **eating utensils (silverware/cutlery), plates, bowls, cups, and cookware are typically not pre-stocked in the room's drawers or cabinets**. Instead, kitchen kits (including eating utensils and dinnerware) are provided **free of charge upon request** at the front desk when you check in.

Q: Do guest rooms at Extended Stay America - Los Angeles - Ontario Airport have toasters?

A: **No, toasters are not a standard fixture pre-placed in the guest rooms.** Standard in-room kitchens at this property only come furnished with: * A full-size refrigerator * A stovetop * A microwave * A coffee/tea maker (in select setups) **How to get one:** Extended Stay America provides extra small appliances and cookware (such as toasters, pots/pans, and dining utensils) **upon request at the front desk** during check-in, free of charge, subject to availability. If you need a toaster during your stay, you can simply ask the front desk to supply one for your suite.

Q: Do rooms at Extended Stay America - Los Angeles - Ontario Airport have a refrigerator?

A: **Yes**, all suites at Extended Stay America Suites – Los Angeles – Ontario Airport include a refrigerator. Because the hotel is designed for extended stays, each room features a full kitchen or kitchenette equipped with a full-size refrigerator, stovetop, and microwave.

Q: Do the guest rooms at Extended Stay America - Los Angeles - Ontario Airport have wifi?

A: Yes, our guest rooms at Extended Stay America - Los Angeles - Ontario Airport offer free Wi-Fi.

Q: Do the rooms include microwaves at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, our suites at Extended Stay America Suites - Los Angeles - Ontario Airport include microwaves.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer a wet bar in the room?

A: Instead of a separate wet bar, all rooms at **Extended Stay America Suites – Los Angeles – Ontario Airport** feature a **full kitchen** (kitchenette). This setup provides everything a wet bar typically offers and more, including: * A kitchen sink * A full-size refrigerator * A microwave * A two-burner stovetop * Countertop prep space * Cookware and dish kits (available upon request from the front desk)

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer access to cable or streaming TV services?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** provides access to **cable TV**, but does **not** provide built-in streaming TV services. Key details include: * **Cable TV:** Rooms are equipped with flat-screen TVs that include standard and premium cable channels at no extra cost. * **Streaming Services:** The televisions do not offer native smart streaming apps (such as Netflix or Hulu) or built-in casting features. However, the hotel provides **free Wi-Fi**, allowing guests to stream content on their own personal devices (laptops, tablets, or phones) or via personal portable streaming devices (such as a Roku stick or Chromecast, provided the TV ports are accessible).

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer bottled water in the room as a complimentary service?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not offer complimentary bottled water in guest rooms. Like most Extended Stay America properties, rooms feature a fully equipped kitchen (including a full-size refrigerator, stovetop, microwave, and sink), but guests are expected to provide their own bottled drinking water or beverages. Complimentary beverage offerings are generally limited to coffee and tea available during the morning grab-and-go breakfast in the lobby.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer shower-only bathrooms?

A: **Generally, no.** The standard guest rooms at the **Extended Stay America Suites - Los Angeles - Ontario Airport** feature traditional **shower/tub combination** bathrooms rather than walk-in shower-only setups. However, shower-only accommodations (specifically **roll-in showers**) are available strictly within select **ADA-accessible rooms**. * If you require a shower-only setup for mobility or preference reasons, book an **Accessible Room** and contact the hotel directly at **+1 (909) 944-8900** ahead of time to confirm that your specific accessible suite is assigned a roll-in shower rather than an accessible tub.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide instant hot water?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does not have dedicated instant hot-water dispensers (such as on-demand hot water taps) in the guest rooms. However, you can readily obtain or heat water in a few ways: * **In the room:** Each studio suite includes a kitchen/kitchenette equipped with a **microwave** and a **stovetop**, as well as a **coffee/tea maker**. You can boil or heat water quickly using the microwave or cookware on the stove. Cookware kits (pots/pans) are typically available upon request at the front desk if not already stocked in the room. * **Lobby / Breakfast Area:** During morning hours, the grab-and-go breakfast station offers hot coffee and hot water for tea/cereal.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America – Los Angeles – Ontario Airport does not provide laundry hampers or bags in the guest rooms. Like standard Extended Stay America properties, they offer a 24/7 self-service, coin/card-operated guest laundry facility on-site rather than full-service in-house dry cleaning or valet laundry. Guests typically need to bring their own laundry basket, tote, or bag, or request extra plastic trash bags from the front desk to transport clothes to the laundry room.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide slippers for guests?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not provide slippers for guests. Because Extended Stay America is a budget/extended-stay hotel brand, in-room amenities are limited to essentials (such as basic toiletries, linens, towels, and kitchenettes). Luxury extras like slippers and bathrobes are not provided, so you will need to pack your own if you require them during your stay.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide weight scales?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not provide weight scales (neither in-room bathroom scales nor luggage scales) as a standard amenity. As a budget extended-stay property, room amenities are streamlined to essentials (such as a full kitchen, iron, flat-screen TV, desk, and basic toiletries). * **For weighing luggage:** You can ask the front desk staff, as some locations may occasionally have a luggage scale or be able to assist, but it is not guaranteed. * **For body weight scales:** They do not keep bathroom scales in guest rooms or on hand for checkout.

Q: Is a bathrobe provided at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, bathrobes are not provided at Extended Stay America Suites - Los Angeles - Ontario Airport. As a budget-to-midscale extended-stay property, the hotel provides basic bathroom essentials (such as standard bath towels and basic toiletries), but luxury amenities like bathrobes or slippers are not offered. If you require one during your visit, you will need to pack your own.

Q: Is a down/featherbed available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, a down or featherbed is **not available** at Extended Stay America Suites - Los Angeles - Ontario Airport. Extended Stay America properties provide standard synthetic, hypoallergenic bedding and standard mattresses rather than luxury down/feather toppers or bedding options.

Q: Is a pillow-top mattress available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, pillow-top mattresses are **not available** at Extended Stay America Suites - Los Angeles - Ontario Airport. Rooms at this location are equipped with standard hotel-grade innerspring mattresses, standard linens, and basic bedding typical of the core Extended Stay America Suites tier. Pillow-top or upgraded signature bedding is generally reserved for the brand's higher-tier *Extended Stay America Premier Suites* properties.

Q: Is a stove available in rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes.** Every suite at **Extended Stay America Suites – Los Angeles – Ontario Airport** features a kitchen equipped with a **stovetop** (typically a two-burner cooktop), alongside a full-size refrigerator and microwave. *Note:* While the appliance is built into the room, cookware, dishware, and cooking utensils (pots, pans, silverware, etc.) are usually not pre-stocked in the cabinets; you can request a complimentary kitchen kit from the front desk upon check-in.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, guest rooms do not have in-room washers or dryers. Instead, the hotel provides a **shared, on-site guest laundry facility** (with coin-/card-operated washers and dryers) accessible to all guests. Rooms do, however, come equipped with a full-size iron and ironing board.

Q: Is an in-room printer available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there is not an in-room printer at Extended Stay America Suites - Los Angeles - Ontario Airport. The guest rooms are equipped with standard amenities such as a fully equipped kitchen (refrigerator, stovetop, microwave), free Wi-Fi, and a desk/workspace, but do not include private printers. For printing, copying, or scanning needs, you can usually check with the front desk or use the business center services available on-site (fees may apply).

Q: Is in-room fax available at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, in-room fax machines are not available** at Extended Stay America Suites - Los Angeles - Ontario Airport. However, the hotel offers faxing and copying services through its **front desk/business center**. Additionally, guest suites include free Wi-Fi should you need to use online or digital faxing services from your room.

Q: Is there a fireplace in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no fireplaces in the guest rooms at the Extended Stay America Suites - Los Angeles - Ontario Airport. The property is a budget-friendly, extended-stay hotel featuring studio-style suites. Standard room amenities focus on functionality, including fully equipped kitchens (with stovetop, microwave, and full-sized refrigerator), workspaces, air conditioning, and flat-screen TVs.

Q: Is there a lighted makeup mirror in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the rooms at Extended Stay America Suites – Los Angeles – Ontario Airport do not include a lighted makeup mirror. As a budget-oriented, extended-stay hotel, the bathrooms are equipped with standard wall-mounted vanity mirrors illuminated by overhead bathroom lighting. If you need a magnified or lighted makeup mirror during your stay, you will want to bring a portable travel mirror.

Q: Is there a minibar in the room at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there is no stocked minibar in the rooms at Extended Stay America Suites - Los Angeles - Ontario Airport. Instead, the rooms feature a **full kitchen** that includes a full-size refrigerator/freezer, a stovetop, a microwave, and cookware/utensils, allowing guests to bring and store their own food and beverages.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there is no built-in TV casting option (like Chromecast, Google Cast, or Apple AirPlay) provided at Extended Stay America Suites – Los Angeles – Ontario Airport.** Like most budget/economy Extended Stay America properties, the rooms are equipped with standard flat-screen televisions connected to basic cable/satellite services, rather than modern hospitality smart TVs that support wireless casting. If you want to stream personal content to the room TV during your stay: * **Bring your own streaming device:** You can pack your own streaming stick (such as a Roku Streaming Stick, Fire TV Stick, or Chromecast with Google TV) and plug it directly into an available HDMI port on the back/side of the television. * **Handling the Wi-Fi:** Extended Stay America uses a captive portal (web browser splash page) for Wi-Fi access. Devices with a built-in remote and browser support (like a Fire TV Stick or Roku) handle hotel Wi-Fi logins much more easily than older, screenless Chromecast models. Alternatively, using a travel router or your phone’s mobile hotspot will allow smooth streaming.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no whirlpool tubs or hot tubs in the guest rooms at Extended Stay America Suites - Los Angeles - Ontario Airport. The guest rooms (studio suites) feature standard bathrooms equipped with either a conventional shower/tub combination or a roll-in shower in accessible rooms.

Q: Is there high-speed internet in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: High-speed internet is not available.

Q: What bathroom amenities are included at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**, the guest room bathrooms include essential, budget/extended-stay amenities: * **Shower/Tub Combination:** Standard private bathrooms feature a combined bathtub and shower (accessible rooms offer roll-in showers or accessible tubs with grab bars). * **Free Basic Toiletries:** Introductory bath soap and shampoo/conditioner are provided upon check-in. * **Towels and Linens:** Bath towels, hand towels, and washcloths are provided in the room and can be exchanged at the front desk anytime during your stay. * **Hair Dryer:** Available in the room or upon request at the front desk. *Note:* Because Extended Stay America operates on an extended-stay model, daily housekeeping is typically not provided automatically; you can refresh towels and request additional basic toiletries directly at the front desk.

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, the bathrooms in the designated accessible rooms are wheelchair accessible.** Standard rooms do not have accessibility features, so you will need to book an **Accessible Room** (such as the *Studio 1 Queen Bed, Accessible*). The accessible guest room bathrooms at this property include: * **Grab bars** installed near the toilet and shower/tub * **Accessible toilets** * **Roll-in showers or accessible tub showers** * **Lowered/accessible plumbing and shower controls** * Wider doorways and clearances for wheelchair maneuvering *Note:* Because some accessible rooms feature roll-in showers while others feature accessible bathtubs with grab bars, it is recommended to contact the property directly (or request via reservation notes) to confirm whether your room has a roll-in shower or accessible tub depending on your specific needs.

Q: Are the bathtubs large enough for soaking at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, they are not.** The rooms at the **Extended Stay America Suites – Los Angeles – Ontario Airport** feature standard, shallow fiberglass shower/tub combinations (or roll-in accessible showers). These are typical budget/extended-stay utility tubs: * **Depth & Size:** They measure around 12 to 14 inches deep to the overflow drain, which is designed primarily for quick showers or small children rather than an adult soaking experience. * **No Soaking/Jacuzzi Tubs:** The hotel does not offer deep garden tubs, jetted/Jacuzzi tubs, or dedicated soaking tubs in any room tier. If taking a full, relaxing bath is a priority for your stay, you would be better served looking at full-service or boutique hotels nearby that specifically advertise deep soaking or jetted bathtubs.

Q: Are there accessible tubs or bathing options at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, **Extended Stay America Suites – Los Angeles – Ontario Airport** offers accessible bathing options. The property features mobility-accessible guest suites (such as accessible Queen and King Studio Suites) that include: * **Accessible Bathtubs / Tub Showers:** Fitted with safety grab bars, lowered/accessible fixtures and controls, and showerheads designed for accessibility. * **Alternative Options:** The hotel's accessible inventory includes both accessible tub setups and roll-in showers across its ADA-compliant room configurations. ### Helpful Tips Before Booking: * **Specify Your Fixture Need:** Accessible rooms at this property may come with either an **accessible tub with grab bars** or a **roll-in shower**. When reserving through the hotel or website, be sure to select the specific room label (e.g., *"Mobility accessible with tub"* vs. *"Roll-in shower"*). * **Confirm with the Property:** To ensure you receive a room with your preferred bathing setup (or to request portable shower benches/seats if needed), it is recommended to call the front desk directly or contact Extended Stay America’s accessibility desk at **1-800-804-3724** prior to arrival.

Q: Are there ADA-accessible rooms available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, ADA-accessible rooms are available** at Extended Stay America Suites – Los Angeles – Ontario Airport. Accessible accommodations and features at this property include: * **Accessible Room Types:** Specific ADA/mobility-accessible studio suites (such as the *Studio, 1 Queen Bed, Accessible* or *Studio, 1 King Bed, Mobility Accessible*). * **In-Room Accessibility:** * Bathrooms equipped with safety grab bars, accessible toilets, and either an accessible bathtub with grab bars or a roll-in shower. * Accessible height controls, widened doorways, and lowered fixtures. * Option to request bed frame removal (to lower bed height) with advance notice. * **Property Accessibility:** * Wheelchair-accessible parking spaces (van and standard). * Accessible routes from arrival points and parking to the main entrance. * Elevator access and an accessible registration counter. Because accessible rooms are limited, reserve an accessible room type directly online or call the hotel directly to confirm that your specific needs (e.g., roll-in shower vs. accessible tub) are met for your stay.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the Extended Stay America Suites – Los Angeles – Ontario Airport does not offer family suites or rooms with multiple, separate sleeping areas/bedrooms. All accommodations at this property are **studio-style units** where the living, sleeping, and kitchen spaces are in a single open-concept room. For families or groups traveling together: * **Multiple beds in one room:** They offer a **Studio Suite with 2 Double Beds**, which can accommodate up to 4 guests, but both beds are located in the same shared open space. * **Connecting/Adjoining rooms:** If you need separate, private sleeping spaces, you would need to book multiple individual rooms (and you can request adjoining/connecting rooms upon reservation, subject to availability).

Q: Are there full-length mirrors in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: Standard rooms at this property generally do **not** guarantee a full-length mirror. The standard layout in the studios features a standard vanity/wall mirror above the bathroom sink. While some renovated Extended Stay America locations have added full-length wall mirrors or mirrored closet doors to certain layouts, they are not a guaranteed or listed in-room amenity for this specific Ontario Airport location. If having a full-length mirror is essential for your stay, it is recommended to call the front desk directly (+1 909-944-8900) before your arrival to check if one is available in a specific room type.

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, but specifically in the designated ADA accessible rooms.** According to Extended Stay America's accessibility specifications for this Ontario location, their **accessible guest rooms** feature bathrooms equipped with: * Grab bars (by the toilet and in the tub/shower) * Accessible toilets * Accessible tub/shower units or roll-in showers * Accessible controls Standard (non-accessible) guest rooms do not typically include grab bars. When booking, make sure to select an **Accessible Room** (such as the *Studio, 1 Queen Bed, Accessible* option) or contact the hotel directly to ensure an accessible bathroom is reserved for your stay.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes**, all guest rooms/suites at the **Extended Stay America Suites - Los Angeles - Ontario Airport** include a kitchen area. The in-room kitchens come equipped with: * A full-size refrigerator * A stovetop (two burners) * A microwave * A sink and food prep area *Note:* Cooking utensils, pots, pans, dishes, and silverware ("kitchen kits") are typically available upon request from the front desk at check-in rather than pre-stocked in the cabinets.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes.** At the **Extended Stay America Suites – Los Angeles – Ontario Airport**, the designated **mobility-accessible guest rooms** feature accessible bathrooms designed in accordance with ADA standards. These accessible bathrooms include: * **Lowered/accessible vanities** with open space underneath (roll-under clearance for wheelchair users). * Lowered fixtures, lever-handled or accessible controls, and low-height electrical outlets. * Complementary accessibility features such as grab bars and roll-in showers or accessible tubs. When booking, make sure to explicitly reserve one of the **Mobility Accessible** room types (such as the *Accessible Studio Queen* or *Accessible Multiple Beds*) rather than a standard room, as standard rooms have regular cabinet-style vanities. If you have specific clearance or height requirements, it is recommended to call the property directly or contact Extended Stay America’s accessibility line at **1-800-804-3724** to confirm individual specifications.

Q: Are there luggage racks or storage benches in the rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites – Los Angeles – Ontario Airport**: * **Storage benches:** **No.** The studio-style rooms follow standard budget extended-stay layouts and do not feature upholstered end-of-bed or entryway storage benches. * **Luggage racks:** **Generally no / inconsistent.** Standard guest rooms do not come furnished with built-in luggage benches or permanent luggage racks. While some Extended Stay America locations keep a limited supply of folding luggage racks available at the front desk upon request, they are not guaranteed to be placed inside the room upon check-in. **What is provided for luggage/clothing storage:** * An open closet area or wardrobe bar with hangers. * A dresser/credenza with pull-out drawers (typically integrated into the TV/desk area). * Sufficient floor space or low surfaces where open suitcases are typically placed. If having an elevated luggage rack is essential for your stay, it is recommended to call the front desk prior to arrival to check if a folding rack can be reserved for your room.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, there are no multi-room suites or specialty family apartments** specifically designed for large groups at the **Extended Stay America Suites - Los Angeles - Ontario Airport**. Instead, the property is an extended-stay, studio-only hotel. Accommodations intended for families or groups consist of standard studio layouts with the following options and family-oriented features: * **Two-Bed Studios:** The property offers **Studio Suites with Two Double Beds** (accommodating up to 4 guests), which is the primary option for families or traveling companions sharing a room. * **In-Room Kitchens:** Every suite includes a fully equipped kitchen featuring a full-size refrigerator, stovetop, and microwave, which makes preparing meals convenient and budget-friendly for families. * **Connecting Rooms:** If you are traveling with a larger family or group requiring separate rooms, connecting/adjoining rooms can sometimes be requested, but this is subject to availability at check-in. If your group requires separate bedrooms, a separate living room, or accommodations for more than 4 people in a single unit, you would need to book multiple studios or consider an all-suite hotel with designated multi-bedroom configurations nearby.

Q: Are there rooms with adjustable beds at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not offer rooms with motorized or motorized-adjustable beds. Standard room options include fixed queen, king, or double mattresses. However, for guests with mobility disabilities needing accessibility accommodations: * **Bed frame removal:** Under hotel policy, guests can request the removal of the bed frame (which lowers the mattress surface to assist with transfers) with at least 48 hours' notice prior to check-in. * If you require a true hospital-style or motorized adjustable bed, you would generally need to rent one from a local medical supply vendor in the Ontario/Inland Empire area to be delivered to the hotel. You can confirm specific accessibility arrangements or vendor deliveries directly with the property at **(909) 980-8880** or the Extended Stay America accessibility line at **1-800-804-3724**.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are **no bunk beds** at the Extended Stay America Suites - Los Angeles - Ontario Airport. Regarding extra sleeping arrangements: * **Available Room Types:** All rooms at this property are standard extended-stay studio suites featuring standard bed configurations: * Studio Suite with **1 King Bed** (sleeps up to 2) * Studio Suite with **1 Queen Bed** (sleeps up to 2) * Studio Suite with **2 Double/Full Beds** (sleeps up to 4) * **Sofa Beds / Pull-Out Couches:** The standard studio suites at this location are furnished with a table/desk and seating, not pull-out sleeper sofas. * **Rollaway Beds & Cots:** Like most standard Extended Stay America locations, this property generally **does not offer rollaway beds or extra cots** due to room space and fire code restrictions. Guest capacity is strictly tied to the existing bedding provided in the room. If you are traveling with more than two people or need separate beds, booking a **Studio with 2 Double Beds** is your best option at this property. If you need a crib or pack-and-play for an infant, it is recommended to call the front desk directly before booking to verify if they have any on hand.

Q: Are there rooms with corner windows or wraparound views at Extended Stay America - Los Angeles - Ontario Airport?

A: **No.** Extended Stay America Suites – Los Angeles – Ontario Airport does not feature rooms with corner windows or wraparound views. The property is built in a standard low-rise, economy/midscale extended-stay architectural style. All guest accommodations are uniform studio suites (such as Queen, King, or Double layouts), each fitted with standard, single flat-wall exterior windows. It does not offer the multi-angle glass architecture, bay windows, or expansive wraparound corner units typically found in high-rise or luxury properties.

Q: Are there rooms with large panoramic windows at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there are no rooms with large panoramic windows at **Extended Stay America Suites - Los Angeles - Ontario Airport**. As a budget-friendly, low-rise extended-stay property, all guest rooms (standard studio suites) feature standard-sized, rectangular hotel windows with blackout curtains. None of the room categories offer floor-to-ceiling, wraparound, or panoramic windows.

Q: Are there step-free showers available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, step-free (roll-in) showers are available** at Extended Stay America Suites – Los Angeles – Ontario Airport, but they are only in specific accessible rooms. The property offers accessible guest rooms featuring bathrooms equipped with either **roll-in showers** or accessible tubs with grab bars. Because not every accessible room has a roll-in shower (some have accessible bathtubs instead), make sure to: * Specifically select an accessible room type designated with a roll-in shower when booking online. * Contact the hotel front desk directly or call Extended Stay America’s reservations line (1-800-804-3724) to ensure a room with a roll-in/step-free shower is specifically reserved and blocked for your stay.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Los Angeles - Ontario Airport?

A: The **Extended Stay America Suites – Los Angeles – Ontario Airport** features **studio-style open room layouts** across all its guest accommodations. * **Open floor plan:** All units are studio suites where the sleeping area, living/desk space, and kitchenette are integrated into a single, open room (with an enclosed private bathroom). * **No separate multi-room layouts:** The property does not offer traditional one- or two-bedroom suites with walls or doors dividing the bedroom from the living area. * **Bed options:** The studio layouts are available in configurations such as 1 King Bed, 1 Queen Bed, or 2 Double Beds.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Los Angeles - Ontario Airport?

A: **Not all accessible rooms have roll-in showers.** At **Extended Stay America Suites - Los Angeles - Ontario Airport** (3990 Inland Empire Blvd), the accessible inventory includes both: * **Mobility-accessible rooms with an accessible tub** (with grab bars and transfer space) * **Mobility-accessible rooms with a roll-in shower** Because accessible rooms are configured with either an accessible bathtub or a roll-in shower depending on the specific room type, it is strongly recommended to: 1. **Select the specific room category** designated as "Roll-in Shower" when booking. 2. **Contact the property directly** at (909) 944-8900 (or the central accessibility reservations line at 1-800-804-3724) prior to arrival to request and confirm that a room with a roll-in shower is blocked for your stay.

Q: Do the rooms have balconies or private terraces at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the rooms at Extended Stay America Suites - Los Angeles - Ontario Airport do not have balconies or private terraces. The accommodations are standard, enclosed studio suites featuring interior-corridor access, fully equipped kitchens, and standard windows, but without any private outdoor spaces attached to the rooms.

Q: Do the rooms have built-in wardrobes at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, the rooms have clothes storage/closet space.** In typical Extended Stay America fashion, the suites at the **Extended Stay America Suites – Los Angeles – Ontario Airport** feature built-in clothing storage. Depending on the layout of the specific studio suite, this is typically configured as: * A **built-in closet nook** or recessed closet area equipped with a clothes hanging rod and shelf. * A dedicated **open-hanging wardrobe alcove** or armoire unit with an integrated luggage/hanging space. If you specifically require an enclosed/doored wardrobe or particular closet accessibility features, it is recommended to contact the front desk directly prior to check-in to confirm the exact layout of your assigned room.

Q: Do the rooms have Juliet balconies at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the rooms at Extended Stay America Suites – Los Angeles – Ontario Airport do not have Juliet balconies. The property is a standard three-story, interior-corridor extended-stay building. The guest rooms are enclosed studio suites featuring standard sealed or partially opening windows, with no walk-out balconies, Juliet balconies, or railing doors.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, the guest rooms at the Extended Stay America Suites – Los Angeles – Ontario Airport do not have partition walls or sliding doors separating the living, sleeping, and kitchen spaces. The accommodations are standard open-concept **studio layouts** (typically around 300 square feet). The bed, dining/workspace, and kitchen area are all located in a single, undivided room. The only enclosed area with a door is the private bathroom.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: Extended Stay America Suites does not publish blueprints or exact numerical measurements for the closets across its studio rooms. However, the closet and storage setup follows a consistent standard across rooms at this property: * **Closet Style:** Rooms feature a standard built-in, reach-in closet or an open-alcove wardrobe niche (typically located near the entryway or bathroom vanity area). * **Estimated Dimensions:** Like standard commercial reach-in hotel closets, the space is roughly **3 to 4 feet wide** and about **24 inches deep**, extending up to standard ceiling height (around 8 feet). * **Available Hanging Space:** * There is **one full-width horizontal clothing rod** (approximately 36 to 48 inches of usable hanging rod space). * A single overhead wire or laminate shelf sits above the rod, suitable for folded items, hats, or bags. * The vertical drop beneath the rod accommodates standard shirts, jackets, and knee-length coats, with floor space underneath often used to park an ironing board, luggage, or shoes. * Hangers are provided (though typically only 4–8 basic hangers; guests planning extended stays usually bring additional hangers). *Tip:* If you require precise measurements for special equipment, tall hanging garments (like full-length gowns), or oversized storage containers, contact the property's front desk directly at **(909) 937-6788** to check the layout of a specific room tier or accessible unit.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport does not have a formal maximum luggage storage capacity or bag limit** for standard rooms. Like most standard extended-stay hotels, guest luggage is restricted only by **room occupancy limits** and **available physical space**: * **Room Size & Layout:** Standard studio rooms (with 1 Queen, 1 King, or 2 Double beds) typically measure around 300 square feet. They include an open-concept wardrobe/hanging rack, shelving, and floor space around the bed and living/kitchenette area suitable for typical travel luggage. * **Occupancy Limits:** Maximum guest occupancy is **2 persons** for single-bed rooms (Queen/King) and **4 persons** for double-bed rooms. The rooms are furnished to easily accommodate standard personal travel luggage (several suitcases, duffels, and carry-ons) for the maximum number of occupants. * **Property Safety & Policies:** The only restrictions regarding personal belongings are standard safety regulations (items cannot block primary entrance/exit pathways or create fire hazards) and restrictions against storing hazardous or illicit materials. *Note: If you plan to store unusually large volumes of cargo, commercial goods, or bulky equipment during an extended stay, it is recommended to contact the property directly at (909) 937-6688 to confirm guidelines.*

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport (located at 3990 Inland Empire Blvd) **does not have outdoor fire pits or dedicated outdoor social gathering lounges/patios**. As a budget extended-stay property, its amenities are focused primarily on essentials: * In-room full kitchens * Guest laundry facilities * Grab-and-go breakfast in the lobby * One indoor meeting room If you are looking for an extended-stay or airport-area hotel in Ontario that offers outdoor fire pits, grills, and social patios, nearby properties such as the **Residence Inn by Marriott Ontario Airport** or **TownePlace Suites Ontario Airport** offer dedicated outdoor lounge areas and fire pits.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer coworking or lounge spaces for guests?

A: **Extended Stay America Suites - Los Angeles - Ontario Airport** generally does not offer a dedicated open coworking space, business lounge, or executive lounge. Like most properties in this economy extended-stay chain, the amenities are oriented toward self-contained in-room living: * **In-Room Workspace:** Each suite includes a dedicated desk/workstation with free Wi-Fi, which serves as the primary workspace for remote work. * **Meeting Room:** This specific location does have an on-site **meeting/conference room** available for reservations or private business gatherings. * **Public Areas:** The shared public spaces are limited to a small front lobby and a grab-and-go breakfast area, neither of which are designed or equipped as communal coworking lounges. If you need a formal coworking setup with hot desks, quiet call booths, or collaborative lounge areas, you will likely need to use a nearby local coworking facility or café in the Ontario/Rancho Cucamonga area.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer dry cleaning or laundry service?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** does **not** offer valet laundry or dry cleaning services. However, it does provide **on-site, coin-operated guest laundry facilities** (washers and dryers) available for guests to do their own laundry. Irons and ironing boards are also provided in the guest rooms.

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites - Los Angeles - Ontario Airport does not offer yoga classes or wellness activities. As a budget-to-midscale extended-stay hotel, its amenities are limited to essential accommodations such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry, a seasonal outdoor pool, and grab-and-go breakfast. Guests looking for yoga classes, spa services, or guided wellness programs will need to look into nearby fitness centers or specialty studios in the Ontario area.

Q: Does Extended Stay America - Los Angeles - Ontario Airport provide bikes for guests to use?

A: **No**, Extended Stay America Suites – Los Angeles – Ontario Airport does not provide complimentary or rental bicycles for guests. As a budget extended-stay property, amenities are primarily focused on essentials such as in-room fully equipped kitchens, free Wi-Fi, guest laundry facilities, and free parking. Guests looking to bike in the area would need to bring their own equipment or use an independent local bike rental or bike-share service.

Q: Does Extended Stay America - Los Angeles - Ontario Airport support mobile key or digital check-in?

A: **No, Extended Stay America – Los Angeles – Ontario Airport does not support mobile key or digital check-in.** Extended Stay America properties require guests to check in in person at the front desk. During check-in, you must present a valid government-issued photo ID and a payment card for room charges and incidentals. The property issues standard physical keycards rather than digital or app-based mobile keys. While Extended Stay America does have a mobile app, its functionality is limited to searching rates, managing reservations, extending stays, and tracking rewards—it does not include digital key access or remote check-in features. *Note: If you anticipate arriving late, it is recommended to call the front desk directly in advance so they do not release your room reservation.*

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, luggage storage is generally available upon request at the front desk.** ### Key details to keep in mind: * **Courtesy Hold:** Like many Extended Stay America properties, the front desk can typically hold bags behind the reception counter or in a locked back room for a few hours if you arrive before your room is ready or need somewhere to leave your luggage after check-out. * **Early Check-In / Late Check-Out Fees:** Note that while holding your bags is usually complimentary, checking into your room before the standard check-in time (typically 3:00 PM) or checking out after 11:00 AM may incur hourly fees depending on room availability. * **Confirmation:** Because Extended Stay America operates as an extended-stay, limited-service hotel chain (which means storage space behind the desk can sometimes be limited depending on daily staff and space availability), it is always best practice to call the front desk directly (+1 909-937-9090) ahead of time to confirm they have space for your bags on the day of your arrival or departure.

Q: Is there a meditation or relaxation room at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there is no dedicated meditation or relaxation room at the Extended Stay America Suites – Los Angeles – Ontario Airport. As a budget-friendly, extended-stay hotel, its common amenities are limited to essentials such as a basic meeting space, guest laundry facilities, an outdoor swimming pool area, and a lobby with grab-and-go breakfast. Guests looking for quiet space to meditate or relax will need to do so within their private guest suites.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Los Angeles - Ontario Airport?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Los Angeles - Ontario Airport. It is a budget-friendly, extended-stay hotel focused on self-catering accommodations (featuring in-room kitchens, grab-and-go breakfast, and laundry facilities). The property does not have any on-site bars, lounges, or rooftop venues.

Q: Is Wi-Fi free at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, free Wi-Fi is available at Extended Stay America Suites – Los Angeles - Ontario Airport.

Q: Are cats allowed at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, pets are allowed at Extended Stay America Suites – Los Angeles - Ontario Airport.

Q: Are children allowed in all hotel areas at Extended Stay America - Los Angeles - Ontario Airport?

A: Children are generally welcome throughout the property, as Extended Stay America is a family-friendly hotel. However, they are **not permitted in all areas without adult supervision**: * **General Common Areas & Rooms:** Children 17 and under are allowed and stay free when accompanied by an adult. * **Pool / Recreation Areas:** Children under 18 years old are strictly prohibited from pool areas unless accompanied by an adult supervisor. * **Check-in / Rental Age:** Minors cannot book or access guest rooms independently; an adult aged 18 or older must assume liability and complete the check-in.

Q: Are dogs allowed at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, pets are allowed at Extended Stay America Suites – Los Angeles - Ontario Airport.

Q: Are pets allowed in all rooms at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, pets are not permitted in all rooms.** While the **Extended Stay America Suites – Los Angeles – Ontario Airport** is pet-friendly, it accommodates pets in **specific designated pet-friendly rooms only**. Key details of their pet policy to keep in mind: * **Advance Notification:** Because pet-friendly inventory is limited, you should notify the property directly when booking so they assign an approved room. * **Pet Limit & Size:** A maximum of two pets (dogs or cats) per suite. Pets typically cannot exceed 36 inches in height or length (larger animals or additional pets require property manager pre-approval). * **Fees:** Pet cleaning fees apply (typically around $25 per pet, per night for the first several nights, and discounted for extended stays), with legitimate service animals exempt.

Q: Are pets allowed in public areas at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, pets are generally not permitted to hang out in interior public areas** (such as the lobby, dining/breakfast area, meeting rooms, or fitness facilities). However, they are permitted under specific conditions: * **In Transit:** Pets are allowed to pass through public spaces (hallways, elevators, and the lobby) solely to enter or exit the building. * **Leash Requirement:** While in any public or common area, pets must be kept on a leash or secured in a carrier and accompanied by their handler at all times. * **Outdoor & Relief Areas:** Pets are allowed in designated outdoor grassy/relief areas on the property. * **Service Animals:** Fully trained ADA service animals are legally exempt from standard pet restrictions and are permitted in public areas accessible to guests. *(Note: The hotel allows a maximum of two pets per suite, with size restrictions and applicable daily cleaning fees, but they must remain inside designated pet-friendly guest rooms when not transiting in and out of the hotel).*

Q: Are service animals allowed at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, pets are allowed at Extended Stay America Suites - Los Angeles - Ontario Airport.

Q: Are taxes included in the room rate at Extended Stay America - Los Angeles - Ontario Airport?

A: **No, taxes are not included in the standard base room rate** at Extended Stay America Suites - Los Angeles - Ontario Airport. Like most hotels in the United States, the advertised nightly or weekly rates exclude local and state lodging taxes (such as the Ontario Transient Occupancy Tax and Tourism Assessment fees). These taxes and fees are calculated separately and added to your total bill at the time of booking or upon check-out. *(Note: In California, if you stay for more than 30 consecutive days, you may qualify for an exemption from local occupancy taxes for the remainder of your stay, depending on local municipal rules.)*

Q: Are there additional fees I should know about at Extended Stay America - Los Angeles - Ontario Airport?

A: When booking a stay at **Extended Stay America Suites – Los Angeles – Ontario Airport**, you should be aware of several potential extra fees, deposits, and service policies: ### 1. Pet Fees * **Cost:** Non-refundable pet fees apply (typically **$25 per pet, per day** for the first month, capped at a set amount like $150/month per pet, though exact rates depend on length of stay). * **Limits:** Maximum of **2 pets per suite**. Service animals stay free. Size/height restrictions (usually 36 inches max) apply without prior manager approval. ### 2. Housekeeping Surcharges * Because this is an extended-stay property, **daily full-service housekeeping is not included**. * Cleaning service is typically only scheduled for free on a bi-weekly/weekly basis (depending on length of stay). * If you want daily or on-demand full housekeeping, there is an optional surcharge (typically around **$10 per day/request**). * *Note:* Fresh towels and linens can be exchanged at the front desk free of charge at any time. ### 3. Incidental / Security Deposit * A valid credit card is required at check-in. * A temporary hold or deposit for incidentals (often starting around **$100**) is placed at check-in and returned upon inspection at checkout. ### 4. Early Check-in & Late Check-out * Check-in is generally from 3:00 PM and check-out is by 11:00 AM. * Requesting early arrival or late departure is subject to room availability and may incur an extra fee. ### 5. Upgraded Wi-Fi * Standard Wi-Fi is complimentary, but **enhanced / premium high-speed Wi-Fi** is available for a fee. --- ### What is Free: * **Parking:** On-site vehicle self-parking is **free**. * **Breakfast:** Grab-and-go morning breakfast (coffee, muffins, oatmeal) is included.

Q: Are there any size restrictions for pets at Extended Stay America - Los Angeles - Ontario Airport?

A: Yes, **Extended Stay America Suites – Los Angeles – Ontario Airport** has specific size restrictions for pets: * **Dimensions:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Quantity:** A maximum of **2 pets** per suite is permitted. * **Exceptions:** Animals exceeding the 36-inch size limits (or requests to bring more than two pets) require prior approval from the property manager. *(Note: Pet fees also apply per day, and service animals are exempt from pet fees and standard restrictions.)*

Q: Are there non-refundable rates at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, non-refundable rates are available** at Extended Stay America Suites - Los Angeles - Ontario Airport. These typically appear in two ways: 1. **Advance Purchase (AP) Rates:** When booking directly through the Extended Stay America website or app, they frequently offer discounted **Advance Purchase** rates. Under this policy, reservations require full upfront payment and are strictly non-refundable and non-modifiable (except within an initial 24-hour grace period after booking). 2. **Third-Party Travel Sites:** Booking platforms like Expedia, Booking.com, Priceline, and Agoda routinely offer discounted, non-refundable rate options for this specific property alongside standard flexible cancellation rates. If you choose a non-refundable option, the entire booking amount is forfeited if you need to cancel, change your dates, or fail to check in. If your travel plans are uncertain, be sure to select the **Standard / Flexible Cancellation Rate** instead.

Q: Are there refundable room rates available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, refundable room rates are available** at Extended Stay America Suites - Los Angeles - Ontario Airport. Key details to keep in mind when booking include: * **Flexible/Standard Rates:** Standard nightly rates typically offer free cancellation and a full refund up until a designated cutoff time—often 6:00 PM local time on the day of arrival or 24 to 48 hours prior to check-in, depending on the booking platform. * **Advance Purchase Rates:** Discounted prepaid rates (often labeled *Advance Purchase* or *Non-Refundable*) generally cannot be refunded after the initial 24-hour grace period following reservation. * **Third-Party Bookings:** If booking through travel agencies (such as Expedia or Booking.com), make sure to select the option explicitly marked **"Free Cancellation"** or **"Fully Refundable"**, as policy deadlines vary by rate category.

Q: Can I leave my pet unattended in the room at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, but only under specific conditions.** According to Extended Stay America’s brand pet guidelines: * **Must be crated:** Pets left unattended in the guest room **must be secured inside a carrier or crate** for the entire time you are away. You cannot leave pets loose in the suite or confined in the bathroom. * **Noise and behavior:** Your pet must not cause excessive noise (such as constant barking or meowing). If neighboring guests complain about noise, hotel management may contact you to return immediately or require alternative arrangements. * **Housekeeping & maintenance safety:** Crating ensures that hotel staff can safely enter the room for maintenance or scheduled housekeeping without risk to the staff or the pet escaping. ### General Pet Rules for this Location * **Limit:** Up to 2 pets per suite. * **Size:** Standard policy restricts pets to no taller and no longer than 36 inches (larger animals require property manager approval). * **Fees:** Pet fees are non-refundable and typically run up to $25 (+ tax) per pet, per day for the first six nights, and up to $15 per pet, per day thereafter.

Q: Can I pay with cash at check-in at Extended Stay America - Los Angeles - Ontario Airport?

A: At the **Extended Stay America Suites – Los Angeles – Ontario Airport**, whether you can pay in cash depends primarily on your **length of stay**: * **Stays of fewer than 7 nights:** **No.** The official hotel policy requires a **valid credit card** (or debit card) at check-in for short-term stays. * **Stays of 7 nights or longer:** **Yes, typically.** Extended Stay America generally permits cash payments for weekly and monthly stays, paid week-by-week in advance. ### Key Details If Paying with Cash (Extended Stays): * **Security Deposit:** You will be required to provide a refundable cash deposit for incidentals (typically between $100 and $250). * **Deposit Refund Rules:** If your cash deposit is refunded at check-out, amounts over $100 are usually not handed back in cash at the desk—Extended Stay America policy states they are mailed to you via check within 14 business days. * **Identification:** You must present a valid government-issued photo ID at check-in matching the reservation. *Tip: Because third-party booking sites (like Expedia) often list properties as strictly cashless, if you intend to pay with cash for an extended stay, it is strongly recommended to call the front desk directly beforehand to confirm desk hours and ensure they have a room prepped for cash-in check-in.*

Q: Do I have to pay the full amount upfront at Extended Stay America - Los Angeles - Ontario Airport?

A: Whether you have to pay the full amount upfront depends on the **length of your stay** and the **rate type** you selected: ### 1. By Length of Stay (Standard Rates) * **Nightly Stays (Fewer than 7 nights):** **Yes.** You are charged for the full duration of your stay upon check-in. * **Weekly or Monthly Stays (7 nights or more):** **No, not the entire amount.** You are only required to pay for the **first week** upon check-in. From then on, you pay week by week in advance rather than paying the entire multi-week or multi-month balance all at once. ### 2. By Booking / Rate Type * **Advance Purchase Rates:** If you booked a non-refundable "Advance Purchase" or prepaid discount rate online, the **entire stay is charged at the time of booking**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you selected "Pay Now" during checkout on a third-party travel site, the full amount is taken upfront. If you selected "Pay at Hotel," the standard hotel policy above applies. ### 3. Incidental Deposit Regardless of how long you stay, be prepared for an **incidental security deposit/hold** (typically up to **$250**) authorized on your card at check-in. This is held during your stay and released or refunded after checkout provided there are no damages or unpaid charges.

Q: Does Extended Stay America - Los Angeles - Ontario Airport allow same-day check-in?

A: **Yes, Extended Stay America – Los Angeles – Ontario Airport allows same-day check-ins**, provided there are rooms available. You can book online, by phone, or walk in on the same day. Keep the following policies and details in mind if you plan to check in today: * **Standard Check-in Time:** Check-in begins at **3:00 PM**. * **Front Desk Hours:** The front desk typically operates with limited hours (generally open from **7:00 AM to midnight**). If you plan to arrive late in the evening or after midnight, be sure to call ahead to arrange late check-in. * **Early Check-in:** Arriving before 3:00 PM is subject to availability and may incur an additional early check-in fee depending on how early you arrive. * **Requirements at Check-In:** You will need a government-issued photo ID (minimum check-in age is 18) and a valid credit/debit card in your name to cover the room charges plus an incidental deposit.

Q: Does Extended Stay America - Los Angeles - Ontario Airport charge an additional fee for pets?

A: **Yes**, Extended Stay America Suites – Los Angeles – Ontario Airport charges an additional, non-refundable pet cleaning fee: * **First 6 nights:** Up to **$25 (+ tax) per pet, per night**. * **Day 7 onward:** Up to **$10–$15 (+ tax) per pet, per night** for the remainder of the stay. ### Key Pet Policy Details: * **Pet Limit:** Maximum of **2 pets** per suite. * **Size/Restrictions:** Pets cannot exceed 36 inches in height or length (larger animals or more than two pets require property manager approval). * **Service Animals:** Service animals assisting guests with disabilities are exempt from pet fees and restrictions.

Q: Does Extended Stay America - Los Angeles - Ontario Airport have any restrictions on the number of pets allowed per room?

A: Yes. **Extended Stay America - Los Angeles - Ontario Airport** restricts guests to a **maximum of two pets per suite**. Key details of their pet policy include: * **Pet Limit:** Up to 2 pets per room. * **Size/Dimensions:** Pets must be no taller than 36 inches and no longer than 36 inches. * **Exceptions:** Bringing more than two pets (or animals exceeding the size limits) requires direct approval from the property manager prior to your stay. * **Fees:** Pet cleaning fees apply (typically up to $25 + tax per day, per pet for the first 6 nights, and up to $15 + tax per day thereafter; service animals are exempt).

Q: Does Extended Stay America - Los Angeles - Ontario Airport offer pet amenities like beds or bowls?

A: Pet beds or bowls are not available.

Q: Does Extended Stay America - Los Angeles - Ontario Airport require a deposit when booking?

A: When booking **Extended Stay America Suites - Los Angeles - Ontario Airport**, whether you pay upfront depends on the rate type, but a deposit/hold is universally collected at check-in: * **At Booking (Prepayment):** * **Standard/Flexible Rates:** You do **not** have to pay a deposit at the time of booking, though a valid credit or debit card is required to guarantee and hold the reservation. * **Advance Purchase / Non-Refundable Rates:** These require full payment of the room and tax upfront at the time of booking. * **Extended Plus Program (EPP):** Certain long-term discount rates may require an advance deposit (typically equal to 3 nights’ room rate and tax). * **At Check-In (Incidental Security Deposit):** * You will be required to provide a valid card for an **incidental security deposit of up to $250** (placed as a hold/authorization on your credit or debit card) in addition to payment for the room. * The incidental hold is released after check-out, provided no damage or extra incidental charges (such as smoking or pet fees) have occurred. Depending on your bank, it typically takes 5 to 14 business days to clear from your account.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Los Angeles - Ontario Airport?

A: The deadline to cancel without penalty at **Extended Stay America Suites – Los Angeles – Ontario Airport** depends on the rate type and booking channel you used: * **Standard / Flexible Rates:** Cancellation must typically be completed by **6:00 PM local time on your scheduled arrival date** (or in some booking windows/rate types, **24 hours prior to arrival**). Canceling after this designated cutoff or failing to check in results in a **one-night room charge plus tax** as a no-show fee. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates can only be canceled within **24 hours of booking**. If canceled more than 24 hours after booking, the full prepaid amount is forfeited. * **Extended Plus Program (EPP):** Must also be canceled within **24 hours of booking**. Canceling after 24 hours forfeits the required deposit (typically equal to 3 nights’ room rate plus tax). * **Third-Party Bookings (Expedia, Booking.com, Priceline, etc.):** You must follow the specific cancellation deadline shown on that third party's confirmation receipt, which commonly ranges between 24 and 48 hours before check-in. **Tip:** Always check your specific booking confirmation email for the exact cutoff time, or call the hotel front desk directly at **(909) 944-8900** to verify the cancellation window for your reservation.

Q: How late can I cancel without being charged at Extended Stay America - Los Angeles - Ontario Airport?

A: The exact cancellation deadline depends on the rate type you booked and whether you reserved directly or through a third party: * **Standard / Flexible Rates (Direct Bookings):** For standard reservations booked directly with Extended Stay America, you can cancel without penalty until **6:00 PM local hotel time (Pacific Time) on the scheduled day of arrival**. Canceling after 6:00 PM or failing to check in will incur a no-show fee equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled **within 24 hours of making the original booking**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP):** Must be canceled **within 24 hours of booking**; canceling after that window forfeits a deposit equal to 3 nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Deadlines are governed by that specific platform's terms (often 24 to 48 hours prior to check-in). You must cancel directly through the third-party provider. **Tip:** Always check the specific cancellation policy listed on your booking confirmation email to verify which rate tier was applied to your reservation.

Q: How much is the refundable pet deposit at Extended Stay America - Los Angeles - Ontario Airport?

A: Extended Stay America - Los Angeles - Ontario Airport **does not charge a refundable pet deposit**. Instead, they charge a **non-refundable pet cleaning fee**: * **First 6 nights:** Up to **$25 (+ tax) per pet, per night** * **Each night thereafter:** Up to **$15 (+ tax) per pet, per night** *(Note: While there is no pet-specific deposit, the hotel may place a general refundable authorization/deposit for incidentals of up to **$250** at check-in, which is returned or released after check-out provided there is no room damage).*

Q: How much is the security deposit at Extended Stay America - Los Angeles - Ontario Airport?

A: At the **Extended Stay America Suites – Los Angeles – Ontario Airport**, the security/incidental deposit policy is as follows: * **Credit/Debit Card Hold:** Extended Stay America places a temporary authorization hold for incidentals/security of **up to $250** per stay upon check-in. The hold is released after checkout, pending inspection, and typically reflects back on your account within 5 to 14 business days depending on your bank. * **Cash Deposit (if permitted):** At locations or instances where cash room deposits are accepted in place of a card hold, the deposit is typically **$100 per stay** (refunded upon a satisfactory room inspection at checkout). *Note:* Because exact hold amounts between $100 and $250 can vary depending on length of stay, payment type, or whether pets are in the room, it is recommended to call the front desk directly at **(909) 980-0095** to confirm the exact hold amount for your specific booking dates.

Q: Is early check-in allowed at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, early check-in is generally allowed, but it cannot be guaranteed in advance.** Key details regarding early arrival at this location: * **Standard Check-in Time:** 3:00 PM. * **Subject to Room Availability:** Early check-in depends entirely on whether a clean, inspected room of your booked type is ready when you arrive. * **Potential Fees:** According to Extended Stay America’s hotel policy, additional **early check-in fees** may apply depending on how early you check in. **Tip:** Contact the property directly on the day of your arrival (or 24 hours prior) to let the front desk know your estimated arrival time. They will note your request and inform you of any applicable early check-in fees or room readiness. If a room is not yet ready, the hotel can typically hold your luggage at the front desk until check-in begins.

Q: Is Extended Stay America - Los Angeles - Ontario Airport pet-friendly?

A: Yes, Extended Stay America Suites - Los Angeles - Ontario Airport is pet-friendly.

Q: Is late check-out available at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, late check-out is available**, but it is subject to availability and incurs additional fees. Standard checkout is at **11:00 AM**. The hotel’s late checkout policy is as follows: * **Hourly rate:** Late check-out after 11:00 AM is billed at **$10.00 per hour** (plus applicable tax), up to a maximum fee of **$50.00**. * **After 4:00 PM:** Departing after 4:00 PM typically incurs the charge of an additional full night's stay. Because late departures depend on room availability and housekeeping schedules, it is best to contact the front desk on the morning of your departure (or the night before) to request and confirm arrangements.

Q: Is the deposit refundable if I cancel at Extended Stay America - Los Angeles - Ontario Airport?

A: Whether a deposit or prepayment is refundable at **Extended Stay America Suites – Los Angeles – Ontario Airport** depends on the **type of reservation** and **when you cancel**: ### 1. Flexible / Standard Rates * **Refundable:** If you booked a standard, flexible rate, you can cancel without penalty—and receive a full refund or avoid being charged—as long as you cancel before the designated deadline (typically by **6:00 PM local time on the day of arrival** or 24 hours prior, depending on the booking channel). * **Late Cancellation / No-Show:** If you cancel after that deadline, the first night’s room rate plus tax is typically charged or withheld as a cancellation/no-show fee. ### 2. Advance Purchase (AP) / Non-Refundable Rates * **Non-Refundable:** If you booked an Advance Purchase or promotional prepaid rate, the prepayment is strictly **non-refundable**. * **Exception:** Cancellations made within **24 hours of the original booking time** are generally eligible for a full refund under chain policy. ### 3. Extended Plus Program (EPP) Rates (Long-Term Stays) * If your reservation required a deposit under an Extended Plus Program rate, cancelling more than 24 hours after booking forfeits the deposit (often equivalent to 3 nights’ room and tax). ### 4. Incidental / Security Deposits * If you are referring to the incidental damage deposit (often up to $250 held at check-in), it is **fully released/refunded** if no stay occurs or after checkout, minus any incurred damages/fees (credit card holds release within 5–14 business days). ### 5. Third-Party Bookings (Expedia, Booking.com, etc.) * If you booked through an online travel agency, their specific cancellation policy applies. You must cancel directly through that platform. **Tip:** Check the exact cancellation deadline printed on your booking confirmation email, or call the hotel front desk directly at **(909) 944-8900** to verify the rules for your specific reservation.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Los Angeles - Ontario Airport?

A: The pet fee at Extended Stay America Suites - Los Angeles - Ontario Airport is charged **per night (per day)**, not as a flat fee per stay. The fee structure works as follows: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day**. * **Day 7 and beyond:** Reduced to a rate not exceeding **$10–$15 (+ tax) per pet, per day**. *(Note: While calculated on a nightly basis, if your stay is 6 days or less, the total pet fee is collected up front at check-in. For stays of 7 days or more, pet fees are typically billed weekly in advance).*

Q: Is there a designated pet area or pet park at Extended Stay America - Los Angeles - Ontario Airport?

A: A designated pet area or pet park is not available at Extended Stay America Suites – Los Angeles - Ontario Airport. However, pets are allowed at our property.

Q: Is there a fee for early check-in at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, there is a fee for early check-in.** Standard check-in begins at **3:00 PM**, and requests to check in before that time are subject to room availability and follow Extended Stay America's policy: * **Between 7:00 AM and 12:00 PM:** $10.00 per hour plus applicable taxes. * **Prior to 7:00 AM:** Full previous day’s room rate plus tax and applicable fees (at the Best Available Rate, with a minimum charge of $50.00). * **Between 12:00 PM and 3:00 PM:** Depending on front-desk discretion and room readiness, hourly fees (or a flat partial fee) may still apply if granted earlier than 3:00 PM. Early check-in cannot be guaranteed in advance; contact the hotel directly before arrival to inquire about current room availability and confirm the exact fee.

Q: Is there a fee for late check-out at Extended Stay America - Los Angeles - Ontario Airport?

A: **Yes, there is a fee for late check-out.** Standard check-out time at the Extended Stay America Suites - Los Angeles - Ontario Airport is **11:00 AM**. In accordance with the brand's policy, late check-out is subject to availability and incurs the following charges: * **Between 11:00 AM and 4:00 PM:** **$10.00 per hour** (plus applicable taxes), up to a maximum of **$50.00** (plus taxes). * **After 4:00 PM:** You will be charged the **full day's room rate** (Best Available Rate), plus tax. *Tip:* Because late check-outs depend on room availability for incoming guests, it is recommended to request approval with the front desk as early as possible.

Q: Is there a fee to change my reservation dates at Extended Stay America - Los Angeles - Ontario Airport?

A: Whether there is a fee to change your dates at **Extended Stay America – Los Angeles – Ontario Airport** depends on **how and what rate** you booked: ### 1. Standard / Flexible Rates (Direct Bookings) * **No modification fee:** There is generally **no flat administrative fee or penalty** to change dates before your arrival, provided you do so outside the property’s cancellation/modification window (typically up to 4:00 PM or 6:00 PM the day before or the day of check-in, as stated on your confirmation). * **Rate difference:** Even without a change fee, your room rate will be recalculated based on current prevailing rates for the new dates, which may be higher or lower. * **Length-of-stay changes:** Extended Stay America bases discounts on total duration (e.g., weekly or monthly rates). Shortening your stay below a discount threshold may cause your daily rate to revert to a higher nightly rate. ### 2. Advance Purchase / Non-Refundable Rates * **Strict restrictions:** If you booked an **Advance Purchase (AP)** or promotional non-refundable rate, these bookings are strictly **non-modifiable and non-cancellable** (beyond an initial 24-hour grace period). Changing dates may require forfeiting the prepayment or paying the full cost of the new reservation. ### 3. Third-Party Bookings (Expedia, Booking.com, Priceline, etc.) * If you booked through an online travel agency (OTA), their specific booking rules apply. You will need to process changes directly through that third party, which may charge an amendment penalty or follow strict non-change rules. ### 4. Changing Dates After Check-In (Early Departure) * If you have already checked in and decide to cut your reservation short, the hotel’s early departure policy applies. Typically, you must notify the front desk in advance; failing to do so may result in an early departure fee (often equal to one night's room rate plus tax) or a rate recalculation. --- **Next Steps:** * **Online:** Check your reservation details by logging in to the [Extended Stay America website](https://www.extendedstayamerica.com/) using your confirmation number. * **Call the Hotel Directly:** To avoid rate surprises or cancellation penalties, contact the Ontario Airport front desk directly to see if they can adjust your dates without penalty.

Q: Is there a pet weight restriction at Extended Stay America - Los Angeles - Ontario Airport?

A: The official policy for **Extended Stay America - Los Angeles - Ontario Airport** restricts pets by **dimensions rather than a strict weight limit**: * **Size Limits:** Pets cannot be longer than **36 inches** or taller than **36 inches**. * **Number of Pets:** A maximum of **2 pets** per suite is permitted. * **Exceptions:** Any animal exceeding these size limits (or requests to bring more than two pets) requires advance approval directly from the hotel’s property manager. *(Note: Third-party booking directories sometimes list a general guideline of up to 50 lbs, but the hotel chain's official rule specifically enforces the 36" x 36" dimension restriction.)*

Q: What age do children stay free until at Extended Stay America - Los Angeles - Ontario Airport?

A: At **Extended Stay America Suites - Los Angeles - Ontario Airport** (as well as across the Extended Stay America brand), children stay free up to **17 years of age**. Guests who are **18 years and older** are considered adults and subject to adult occupancy or extra-person fees. *Note: Children must stay in the same room as a parent or guardian and use existing bedding, while keeping within the room's maximum guest capacity.*

Q: What is included in the resort fee at Extended Stay America - Los Angeles - Ontario Airport?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport does not charge a resort fee.** Because it is a budget, extended-stay hotel rather than a resort, the standard amenities are included in the baseline room rate with no mandatory destination or facility fee. Complimentary amenities included with your booking include: * **Wi-Fi** throughout the property * **Self-parking** * **Grab-and-go breakfast** (bars, muffins, hot cereal, coffee, and tea) * **Fully equipped in-suite kitchen** (refrigerator, stovetop, microwave, and utensils) * **Access to on-site guest laundry** (coin/card operated) *(Note: Additional incidental charges apply only for optional services, such as pet fees, phone calls, or requesting more frequent housekeeping beyond the standard schedule.)*

Q: What is the limit for pet weight at Extended Stay America - Los Angeles - Ontario Airport?

A: Extended Stay America’s official policy regulates pet size primarily by **dimensions rather than a strict weight limit**: * **Size Limits:** Pets cannot be longer than **36 inches** and no taller than **36 inches**. * **Weight Guidelines:** While some third-party booking sources list a general guideline of up to **50 lbs**, the official brand policy relies on the 36-inch dimensional restriction. * **Exceptions:** If your pet exceeds these size guidelines or if you have more than two pets, approval must be obtained directly from the property manager prior to your stay.

Q: What is the pet policy at Extended Stay America - Los Angeles - Ontario Airport?

A: Pets are allowed at Extended Stay America Suites – Los Angeles - Ontario Airport.

Q: What payment methods does Extended Stay America - Los Angeles - Ontario Airport accept?

A: **Extended Stay America Suites – Los Angeles – Ontario Airport** accepts the following payment methods and adheres to these policies: * **Credit & Debit Cards:** Major credit and debit cards are accepted, including: * Visa * MasterCard * American Express * Discover * Diners Club * JCB * **Cash:** * Payment in cash is typically restricted to extended stays (generally 7 nights or longer). * If paying with cash (or if a card cannot be placed on file for incidentals), a **cash deposit of $100** (and up to $250 depending on stay length) is required at check-in to cover incidentals or damages. * Any cash deposit refund over $100 is typically mailed via check within 14 days after checkout and room inspection. * **Prepaid Cards:** Generally accepted for room charges, but must have sufficient funds to cover the stay plus incidental holds. ### Important Policies to Note: * **Advance Payment:** Payment is required in advance—nightly stays are charged in full at check-in, and weekly stays require payment for the upcoming week upfront. * **ID & Card Requirement:** A matching, valid government-issued photo ID along with a physical card is required at check-in. * **Digital Wallets & Third-Party Apps:** Mobile payments like Apple Pay/Google Pay or buy-now-pay-later services (Affirm, Klarna, PayPal) are generally not accepted for front-desk check-in or reservations.

Q: What time is check-in at Extended Stay America - Los Angeles - Ontario Airport?

A: Check-in at **Extended Stay America Suites – Los Angeles – Ontario Airport** begins at **3:00 PM**. *(Check-out is by 11:00 AM.)*