Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister

Q: How many room types does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** offers **4 main room types** (available in standard and accessible layouts): 1. **Studio Suite – 1 Queen Bed** 2. **Deluxe Studio – 1 Queen Bed** (with sleeper sofa) 3. **Deluxe Studio – 2 Queen Beds** (with sleeper sofa) 4. **1-Bedroom Suite – 2 Queen Beds** *(Note: Depending on whether you count accessible vs. standard variations separately, booking systems may list additional subcategories, but the property consists of these four core layouts).*

Q: What are the room types at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** offers all-suite accommodations designed for long-term and short-term stays. The primary room types available include: * **Studio Suite – 1 Queen Bed:** Features one queen-size bed, sleeping up to 2 guests. * **Deluxe Studio Suite – 1 Queen Bed with Sofa Bed:** Features one queen bed and a pull-out sleeper sofa, accommodating up to 4 guests. * **Deluxe Studio / 2-Queen Suite:** Features two queen beds (often paired with a sleeper sofa depending on the layout), accommodating up to 4–5 guests. * **Accessible Studio Suites:** Select layouts (such as 1 Queen) are available with ADA-accessible features, including mobility-accessible tubs/grab bars. ### Standard In-Room Amenities Across All Suites: * Fully equipped kitchen with a full-size refrigerator/freezer, stovetop, microwave, and coffee/tea maker. * Free Wi-Fi and flat-screen TV with premium cable channels. * Work desk and dining area. * Non-smoking options and pet-friendly room availability.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have ocean views?

A: **No, it does not.** Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister is located inland in northwest Houston, Texas. It is situated along a highway/suburban commercial corridor, more than 60 miles away from the Gulf of Mexico, so it does not have ocean views.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister overlook the city skyline?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not overlook the city skyline. The hotel is a low-rise (three-story) property located at **5454 Hollister Street** in northwest Houston, approximately 12 to 14 miles away from Downtown Houston. Its rooms look out onto the immediate surrounding area—such as the hotel parking lot, highway feeder roads, and nearby suburban/commercial buildings—rather than the Houston downtown skyline.

Q: How long does it take to get to downtown from Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The hotel (located at **5454 Hollister St, Houston, TX**) is approximately **13 to 15 miles** northwest of Downtown Houston. Travel time depends significantly on your mode of transportation and the time of day: ### By Car / Rideshare (Uber/Lyft) * **Off-Peak / Normal Traffic:** **15 to 25 minutes**. The most direct route is taking US-290 East to I-10 East straight into Downtown. * **Rush Hour (Morning inbound or Evening outbound):** **30 to 50+ minutes**. Traffic can get congested along US-290 and at the I-10 interchange during peak weekday commuting hours (approx. 7:00 AM – 9:00 AM and 4:30 PM – 6:30 PM). --- ### By Public Transit (METRO) * **Travel Time:** **50 to 70 minutes**. * You can connect to Downtown via METRO bus routes (such as taking a local bus like Route 85 or connecting through a nearby Park & Ride or transit center, or transferring to the METRORail Red Line).

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister close to shopping areas?

A: Yes, **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** (located at 5454 Hollister St) is reasonably close to a variety of everyday shopping centers, grocery stores, and major retail hubs, though getting to most will require a short drive: * **Everyday Shopping & Groceries (Within 5–10 minutes):** * Along the nearby Highway 290 and surrounding intersections (such as Hollister, Tidwell, and Northwest Freeway), you’ll find several strip centers, convenience stores, and big-box retailers. Major grocery stores like **H-E-B**, **Walmart Supercenter**, and **Target** are within a 3- to 5-mile drive. * **Major Malls & Destination Shopping (Within 10–20 minutes by car):** * **Willowbrook Mall:** Located roughly 9–10 miles north up TX-249/Beltway 8, offering a full indoor shopping mall experience with department stores, apparel retailers, and dining. * **CITYCENTRE & Memorial City Mall:** Roughly 8 miles south via Beltway 8 / I-10, featuring high-end boutiques, retail chains, and open-air shopping/dining. * **The Galleria:** Located about 9 to 10 miles southeast, Houston's premier upscale shopping destination with hundreds of designer and major-brand stores. Because the property is situated in a highway-commercial corridor, it is very convenient for drivers to reach shopping areas quickly via US-290, though it is not centrally located within a walkable shopping district.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister near a train or metro station?

A: **No**, the Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister is **not** near a train or metro rail station. * **METRORail:** Houston's light-rail network (METRORail) only operates near downtown, the Texas Medical Center, and adjacent inner-loop neighborhoods. The nearest METRORail stations (such as Northline Transit Center or downtown stops) are approximately **10 to 12 miles** away. * **Amtrak:** The Houston Amtrak station (located downtown) is also roughly **11–12 miles** away. The hotel (located at 5454 Hollister St) is in a highway-oriented suburban area. The only public transportation immediately nearby consists of local **METRO bus routes**, so getting to and from the property typically requires a personal vehicle, rideshare (Uber/Lyft), or bus transit.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister near parks or green spaces?

A: **Yes**, while the immediate surrounding area along US-290 and Hollister Street is primarily commercial and highway corridor, there are several neighborhood parks, green spaces, and major regional parks within a short drive: ### **Closest Neighborhood Parks (Within 5–10 Minutes)** * **Cole Creek Park:** Located roughly 1.5 to 2 miles southeast (off Drowsy Pine Dr), this community park offers open green space, walking paths, and a neighborhood playground. * **Bane Park:** About 3 to 4 miles northwest in Jersey Village, featuring a five-acre fishing lake, paved walking/jogging trails, outdoor fitness equipment, playgrounds, and picnic pavilions. * **Carabana Park:** A small neighborhood green pocket located just east off Bingle Road. ### **Major Regional Parks & Trails (Within 15–20 Minutes)** * **TC Jester Park:** Located about 15 minutes east along White Oak Bayou, known for its extensive paved hike-and-bike trails, disc golf course, dog park, and sports facilities. * **Bear Creek Pioneers Park:** Located about 15–20 minutes west, this massive 2,000+ acre county park offers nature and equestrian trails, wildlife habitats, picnic areas, and sports fields. * **Memorial Park & Houston Arboretum:** Located about 8 to 10 miles south down Loop 610/I-10, one of the largest urban parks in Texas, featuring miles of wooded trails, running loops, and nature exhibits. If you are looking for a quick walk or outdoor relaxation, **Cole Creek Park** and **Bane Park** are the most convenient nearby options.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister well located for sightseeing?

A: **No, it is not well-located for sightseeing.** Here is why: ### 1. Distance from Major Attractions The hotel is situated along US-290 and Hollister Street in Northwest Houston, which is primarily a commercial, industrial, and suburban corridor. Almost all of Houston’s primary tourist sights are located far from this area: * **Downtown Houston** (Minute Maid Park, Theater District, Discovery Green): ~12–15 miles away (20–35+ minutes drive depending on traffic). * **The Museum District & Houston Zoo / Hermann Park**: ~15–18 miles away (30–45+ minutes drive). * **The Galleria / Uptown** (major shopping and dining): ~9–11 miles away. * **Space Center Houston** (NASA): ~35–40 miles away (45–60+ minutes drive). ### 2. Lack of Walkability and Public Transit * The surrounding area consists of highway frontage roads, strip malls, and warehouses. It is completely car-dependent; you cannot walk to museums, parks, or nightlife. * Public transit connections from this part of US-290 into central Houston are limited and slow compared to central bus or light rail routes. ### 3. Highway Traffic US-290 connects directly into the 610 Loop and I-10, meaning you will face significant morning and evening rush-hour bottlenecks whenever driving into or out of the city center for sightseeing. --- ### Where to Stay Instead If your primary reason for visiting Houston is sightseeing, you will have a much better experience staying in or near: * **Downtown:** Walkable to parks, theaters, stadiums, and connected directly via the METRORail light rail to the Museum District. * **Museum District / Medical Center / Montrose:** Ideal for visiting the Houston Museum of Fine Arts, Museum of Natural Science, Houston Zoo, and excellent local dining. * **The Galleria / Uptown:** Good for shopping and upscale dining with relatively central highway access.

Q: Is this location convenient for business travel at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Whether this location is convenient depends heavily on **where your work takes place in the Houston metro area**, as Houston is very spread out and traffic is a major factor. ### When It Is Convenient * **Business in Northwest Houston / Cypress / Jersey Village:** If your meetings, client sites, or job sites are along the US-290 corridor, Beltway 8 (Sam Houston Tollway), or in the nearby industrial/office parks, the location is very convenient. * **Corridor Connectivity:** Being right off US-290 and Hollister St allows relatively direct highway access into Loop 610, the Galleria/Uptown area (approx. 10–12 miles south), and CityCentre/Energy Corridor via Beltway 8. * **Longer, Budget-Minded Work Trips:** As an Extended Stay America, it offers practical business basics—in-room full kitchens, work desks, on-site laundry, and free parking—which works well for extended corporate projects, contractors, or budget travel. ### When It Is Not Convenient * **Downtown Houston, the Texas Medical Center, or the Energy Corridor:** While reachable by car, morning and evening rush-hour traffic along US-290 and I-10/Loop 610 can easily turn a 12–15 mile drive into a 45–60+ minute commute. * **Airport Proximity:** * **George Bush Intercontinental Airport (IAH):** Around 20–25 miles away (typically 30–45 minutes depending on traffic). * **William P. Hobby Airport (HOU):** Over 25 miles southeast, often a lengthy commute through the center of the city. * **Lack of Walkability & Mass Transit:** This is a typical suburban Houston highway strip. You will definitely need a rental car or reliance on ride-shares (Uber/Lyft), as walking to major corporate offices or dining is not practical. * **Full-Service Business Amenities:** It is an economy extended-stay property; it lacks a full business center, restaurant/room service, or executive lounge facilities common in hotels like Marriott or Hilton. ### Summary If your business is focused in **Northwest Houston, the US-290 corridor, or the outer industrial parks**, it is a practical and convenient base. If your daily work is in **Downtown Houston, the Medical Center, or the far south/east sides of town**, you would be better served choosing a hotel closer to those specific districts to avoid difficult daily commutes.

Q: What transportation options are available from the airport to Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is located at **5454 Hollister St, Houston, TX 77040**. Because the hotel **does not operate a complimentary dedicated airport shuttle**, your transportation options will depend on which Houston airport you arrive at: **George Bush Intercontinental Airport (IAH)** (approx. 21 miles northeast) or **William P. Hobby Airport (HOU)** (approx. 26 miles southeast). --- ### 1. Rideshare (Uber / Lyft) & Taxis *(Most Convenient)* * **Availability:** Both services operate 24/7 out of designated pickup zones at both IAH and HOU. Traditional airport taxis are also queued outside baggage claim. * **Travel Time:** * **From IAH:** Around 25–40 minutes depending on traffic. * **From HOU:** Around 35–55 minutes depending on traffic (especially traveling through central Houston). * **Estimated Cost:** * *IAH:* ~$35–$55 (standard rideshare) or $60+ (taxi). * *HOU:* ~$40–$65 (standard rideshare) or $65+ (taxi). --- ### 2. Rental Car *(Best for Flexibility)* * **Availability:** Both airports have on-site / consolidation rental car centers served by 24-hour terminal shuttles. * **Driving Route:** * **From IAH:** Take Beltway 8 (Sam Houston Tollway) West/South to US-290 East, or via I-45 South to Beltway 8 / Hwy 290. Exit toward Hollister St. * **From HOU:** Take I-45 North through Downtown Houston to I-610 West / North, then take US-290 West to Hollister St. * **Parking:** Extended Stay America offers **free on-site guest parking**, making a rental car an economical and practical option if you plan to get around Houston during your stay. --- ### 3. Private Airport Shuttle or Car Service * **Shared-Ride / Scheduled Shuttles:** Services like **SuperShuttle** or regional airport transfer van companies can be pre-booked online for door-to-door transport. * **Town Cars / Black Car Services:** Available via pre-booking or rideshare apps (Uber Black / Lyft Lux). --- ### 4. Public Transit (METRO Bus) *(Most Budget-Friendly, but Slow)* Public transit is very cheap ($1.25 standard fare) but requires multiple transfers and significant travel time (typically 1.5 to 2.5 hours): * **From IAH:** 1. Take the **METRO Bus Route 102 (Bush IAH Express)** from Terminal C directly to Downtown Houston. 2. From Downtown / Transit Center, transfer to an outbound northwest route or express bus serving the US-290 corridor (such as **Route 212 / 214** or a local route like **Route 85 / Route 26** depending on time of day). 3. Walk or take a short rideshare from the nearest bus stop along Hollister St or Highway 290. * **From HOU:** 1. Take **METRO Bus Route 40** into Downtown Houston. 2. Transfer to a northwest-bound bus toward the Hollister / Hwy 290 area. *(Tip: Public transit with heavy luggage is generally not recommended due to multiple transfers along major highways.)*

Q: Are staff available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister for manual work?

A: **No.** The Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister is a budget, self-service-oriented extended-stay hotel and does not provide staff for manual labor, moving, or personal assistance. * **Luggage & Moving:** There are no bellhops, porters, or dedicated staff to carry heavy luggage, unload vehicles, or move personal belongings. Guests are expected to handle their own items (though luggage carts are typically available in the lobby). * **Hotel Staff Scope:** On-site staff are limited strictly to hotel operations—namely front-desk administration, room turnover/scheduled housekeeping, and routine facility maintenance. If you require physical help with loading, unloading, or moving items, you will need to arrange for a third-party moving or labor service.

Q: Can I arrange for additional meeting supplies or equipment at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, you can request meeting facilities and equipment, but what can be provided directly depends on the hotel's current inventory. Here are the key details to keep in mind: * **Available On-Site Space:** The hotel features dedicated meeting/event space on property. * **Standard Business Amenities:** The property provides high-speed Wi-Fi, basic business support through the front desk (such as printing or copying assistance), and standard meeting room setups (tables and chairs). * **Specialized Audiovisual (A/V) & Extra Supplies:** Because Extended Stay America is a limited-service extended-stay brand, they typically do not maintain extensive in-house audio/visual departments. Standard items like whiteboards, flip charts, or basic projector equipment may be available or coordinated on request, but specialized A/V or tech gear may need to be rented through a third-party vendor or brought in yourself. ### How to arrange it: To find out what specific equipment is available on-site and to reserve the space, contact the property directly prior to your event: * **Property Address:** 5454 Hollister St, Houston, TX 77040 * **Phone:** (713) 895-7770 The on-site sales coordinator or general manager will let you know what supplies they can provide, any rental or room fees that apply, and whether outside equipment or catering vendors are permitted.

Q: Can I book meeting rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister for a half-day event?

A: **Yes, you can.** The Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister features an on-site meeting room suitable for small gatherings and corporate sessions. Key details to keep in mind: * **Capacity & Size:** The property has **1 dedicated meeting space** intended for small groups (typically accommodating up to around 15 people). * **Half-Day Bookings:** Extended Stay America properties offer flexible meeting room rentals by the hour, half-day, or full day. * **Amenities:** Wireless internet access, basic workspace setups, and copier/fax services are available. * **How to Reserve:** Because meeting room reservations cannot usually be booked through standard online booking engines (which only reserve guest suites), you will need to contact the hotel's front desk or sales department directly at **(713) 895-8848** (5454 Hollister St, Houston, TX) to confirm availability, half-day rates, and any specific AV or setup requirements.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer meeting rooms or conference facilities?

A: **Yes**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister features **one on-site meeting room**. However, it has limited meeting capabilities rather than large-scale conference facilities: * **Capacity:** It is suitable for small gatherings, business meetings, or workgroups (typically accommodating around 15 people). * **Business amenities:** The property provides access to Wi-Fi as well as front-desk copy and fax services. If you are planning an event, it is recommended to contact the hotel directly at *(713) 895-7111* to check room availability, rental rates, and technical/A/V equipment support.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide catering services for meetings or events?

A: **No**, the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not provide in-house catering services. While the property has a small meeting room (accommodating around 15 people), Extended Stay America operates as a limited-service extended-stay hotel without full-service banquet facilities or an on-site restaurant. Guests or event organizers hosting a meeting typically need to arrange outside catering or bring in their own food and beverages.

Q: Is a carpenter available for meeting/event services at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, a carpenter is not available through the meeting or event services at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. This property is a budget extended-stay hotel. While it has a basic meeting/banquet room and standard business services (such as Wi-Fi and copy/fax assistance), it does not have on-site trade staff, set-builders, or carpentry services. Any specialized stage setup, booth construction, or carpentry required for an event would need to be contracted through an external third-party vendor.

Q: Is a decorator available for meeting/event services at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, an in-house decorator is not provided for meeting or event services at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. While the property offers basic meeting facilities (such as a meeting room and standard business services like copy/fax), Extended Stay America operates as a budget, extended-stay hotel and does not employ dedicated event planners, decor specialists, or full-service banquet staff. If you plan to host a meeting or small event there, you will need to supply your own decorations or hire an outside local event decorator. It is advisable to contact the property directly beforehand to ensure your setup complies with their guidelines and restrictions.

Q: Is a photographer available for meeting/event services at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not provide an on-site photographer or event photography services. As a budget-oriented extended-stay hotel, its meeting and event facilities are limited to a single small meeting room / banquet space (holding around 15 people) with basic business amenities such as Wi-Fi and photocopying/fax services. If you require photography for a meeting or event held there, you will need to hire and bring in an independent third-party local photographer.

Q: Is there a dedicated event planner available for meetings at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is not a dedicated event planner available on-site at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. As a budget, extended-stay hotel, the property offers a single small meeting room (typically accommodating up to ~15 people) intended for basic, self-managed gatherings or small business meetings. The hotel provides basic business amenities—such as Wi-Fi and copy/fax services handled via the front desk—but does not employ full-service event planners or catering staff. If you are looking to reserve the space or book group blocks, you would coordinate directly with the front desk or Extended Stay America’s general group sales department.

Q: Is there copy or duplicating services available in the meeting rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, copy and duplicating services are available for meeting and business needs at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. * **Location/Availability:** The hotel provides copier, photocopy, and fax services directly through the property/front desk to support meeting room bookings and guests. * **Fees:** Additional fees may apply for copy and duplicating services; it is recommended to confirm specific rates and volume requirements with the front desk staff when booking the meeting room.

Q: Is Wi-Fi available in meeting spaces at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, Wi-Fi is available in the meeting spaces** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property provides complimentary Wi-Fi across public areas, common spaces, and meeting facilities, as well as in all guest suites. If your event requires dedicated bandwidth or specialized audiovisual/networking setups, it is recommended to contact the hotel directly to confirm specific capacity and speed requirements.

Q: What is the total number of guests that can be accommodated in the reception area at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** (located at 5454 Hollister St, Houston, TX), the hotel does not operate a dedicated banquet or event reception hall. * **Front Desk / Reception Lobby:** The hotel features a standard check-in reception desk and lobby common area, but this is a transitional guest-service space rather than a bookable event space. * **Meeting / Function Space:** The property offers a single on-site meeting room intended for small gatherings, conferences, or small receptions, which has a maximum capacity of **up to 19 to 20 people** depending on the seating layout. For larger events or formal receptions, the hotel recommends hosting at nearby off-site conference facilities or larger venues in the Northwest Houston area.

Q: What types of meeting rooms are available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** features **one small on-site meeting room / conference space**. Key details regarding this space: * **Capacity & Type:** It is a single, multi-purpose business meeting/conference room configured for small gatherings, presentations, or board-style meetings, with a capacity of approximately **up to 15 people**. * **Available Amenities & Support:** The space includes Wi-Fi access, along with access to basic business services through the front desk (such as copying and faxing). Because this property has limited meeting space and does not feature large ballrooms or multiple dedicated breakout rooms, you should contact the hotel directly (at 5454 Hollister St.) in advance to confirm hourly/daily rental rates, specific table/seating arrangements, and reservation availability.

Q: Are attractions open year-round at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Depending on whether you mean on-site amenities or nearby tourist destinations: * **On-Site Recreation:** The hotel's main on-site recreational feature—the **outdoor swimming pool**—is **seasonal** and **not open year-round** (it typically operates from March through October). * **Nearby Houston Attractions:** Most major attractions in the broader Houston area (such as Space Center Houston, the Houston Museum District, Memorial Park, The Galleria, and CityCentre) are open year-round, though individual venues maintain their own holiday or maintenance schedules.

Q: Are summer rates higher at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Generally, **no, summer rates are not typically higher** at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. In the broader Houston hotel market, **summer is often considered low-to-moderate season** (shoulder season) due to the extreme heat and humidity. Most travel to northwest Houston is driven by business, corporate contracts, medical visits, and relocation: * **Seasonality:** Peak hotel demand and pricing in the Houston area usually occur during the milder months of **spring and autumn** (roughly February through May and September through November), driven by conventions, corporate events, and events like the Houston Livestock Show and Rodeo. * **Dynamic Pricing:** Like all Extended Stay America properties, nightly pricing is dynamic and dictated by real-time occupancy. While summer weekend rates can occasionally tick upward if there are major regional sports tournaments or events nearby, base summer rates generally remain on par with, or slightly lower than, peak spring and fall rates. * **Length of Stay:** Because this is an extended-stay property, the length of your stay impacts the rate far more than the season. Discounts kick in for weekly (7+ nights) and monthly (30+ nights) bookings.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not host holiday dining events, buffets, or special meals for Christmas or Easter. This property is an extended-stay, budget-friendly hotel and does not feature an on-site full-service restaurant or banquet/catering service. Their food and beverage amenities are limited to a daily complimentary grab-and-go breakfast (such as coffee, muffins, and oatmeal). Guests staying for the holidays typically either: * Cook their own holiday meals using the in-suite fully equipped kitchens (stovetop, microwave, full-size refrigerator, and cookware). * Dine out at or order catering from full-service restaurants in the surrounding Northwest Houston area.

Q: Are there seasonal summer activities offered at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no scheduled or organized seasonal summer activities** (such as entertainment, children’s programs, or guided events) offered at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. As a budget-oriented, extended-stay hotel, it primarily caters to long-term guests and self-sufficient travelers. The only seasonal feature available during the summer months is its **seasonal outdoor swimming pool** (typically open to guests from March through October). For summer activities, guests usually venture out to nearby Houston attractions, such as Memorial Park, CityCentre Plaza, the Houston Arboretum & Nature Center, or shopping and dining throughout the area.

Q: Are there special rates for holiday weekends at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** does not have a permanent, standing "holiday weekend" discount. Instead, pricing and promotions follow general brand-wide policies: 1. **Seasonal Holiday Promo Codes:** Extended Stay America regularly runs nationwide promotions around major holidays (such as Memorial Day, Labor Day, Thanksgiving, and winter holidays). These seasonal sales typically require entering a specific promo code on their official website or app during the promotional window. 2. **Dynamic / Demand-Based Pricing:** Like most hotels, standard nightly rates fluctuate based on local occupancy. During popular holiday weekends, base rates can sometimes be higher due to increased demand. 3. **Weekly & Extended Stay Rates:** If your holiday weekend trip extends to **7 nights or longer**, the property automatically applies tiered extended-stay discounts, which significantly lower the nightly average rate. 4. **Standard Discounts:** Even without a holiday-specific code, you can access discounted rates during holiday weekends by using: * **Extended Perks Rewards:** An exclusive member rate (usually an additional percentage off) when signed into a free loyalty account. * **AAA/Auto Club & Senior Discounts (55+)**. * **Government & Military Rates**. * **Advance Purchase Rates** (booking well ahead of time for non-refundable savings). **Tip:** Before booking, check the **Deals / Special Offers** section on the [official Extended Stay America website](https://www.extendedstayamerica.com) or call the property directly to check if an active holiday promotional code applies to your specific dates.

Q: Are there special spring break activities at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no special spring break activities or organized events** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Extended Stay America is a budget- and extended-stay-oriented hotel chain focused on essential accommodations rather than resort-style entertainment. The property does not host seasonal programs, scheduled events, or activity coordinators. The hotel's recreation and guest amenities are standard year-round: * **Seasonal Outdoor Pool:** Typically opens around March, depending on weather and maintenance. * **Fitness Room** * **Free Grab-and-Go Breakfast** * **In-room Kitchens & Free Wi-Fi** If you are looking for spring break activities in the area, you would need to visit nearby Houston attractions, such as CityCentre, Memorial Park, the Houston Zoo, or the Museum District, all located within a short drive.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister decorate for the holidays?

A: Extended Stay America properties, including the **Houston - Northwest - Hwy. 290 - Hollister** location, are budget extended-stay hotels and generally **do not feature elaborate holiday decorations**. At most, decorations are minimal and left to the discretion of local front desk management—such as a small artificial Christmas tree, a counter ornament, or minor garland in the front lobby/check-in area. Individual guest suites are not decorated by the hotel; instead, the brand actively encourages long-term guests to bring their own small, non-damaging holiday decorations (like wreaths, tabletop items, or tinsel) to make their rooms feel like home. If you are hoping to confirm specific seasonal decor plans for a particular holiday season, it is best to contact the front desk directly at **(713) 895-8848**.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer off-season discounts?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not market a formal rate labeled specifically as an "off-season discount." However, you can effectively obtain off-season savings and lower pricing in several ways: 1. **Dynamic Demand-Based Pricing:** Like most hotels, room rates fluctuate with local demand. During periods of lower travel in Houston (such as mid-to-late winter or non-peak summer months), baseline nightly rates naturally drop to their lowest levels. 2. **Seasonal Promotions & Sales:** Extended Stay America regularly runs chain-wide seasonal flash sales (e.g., *Winter/Holiday Savings*, *Fall Travel Savings*, *Summer Prime Sales*), which typically offer promo codes for 10% to 50%+ off depending on booking dates and length of stay. 3. **Length-of-Stay Discounts:** Because it operates as an extended-stay property, the hotel offers tiered discounts for reservations of 7+ nights (weekly) and 30+ nights (monthly), regardless of the season. 4. **Standard Discounts & Perks:** You can apply discounts for **AAA/Auto Club**, **military/government**, **seniors (55+)**, or member rates via the free **Extended Perks** program directly on their website. To get the best off-peak rate, check the **Special Offers** tab on Extended Stay America’s official website or enter your travel dates directly to see current promotional codes and demand-based discounts.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer special Christmas packages?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister location does not offer special curated Christmas packages (such as holiday amenity baskets, festive dinners, or resort-style holiday programming). As a budget-oriented, extended-stay hotel, it primarily focuses on self-catering suites equipped with full kitchens, basic grab-and-go breakfast, and weekly/monthly rate structures. However, during the holiday season, you may find: * **Chain-wide Holiday Promotional Discounts:** Extended Stay America frequently runs seasonal winter and holiday promotional codes (such as their annual *“Dashing Through the Savings”* or winter sales), which can provide percentage discounts on room rates over Christmas when booked online. * **Length-of-Stay Discounts:** Discounted tier pricing if booking stays longer than 7, 14, or 30 days over the holiday period. If you are looking for room-rate holiday discounts, you can check their official website under their **Deals** or **Special Offers** tab closer to December or contact the front desk directly.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer summer packages?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not typically offer bundled resort-style "summer packages" (such as room packages paired with local attraction tickets or dining credits). However, you can take advantage of seasonal savings and rate discounts during the summer months: * **Brand-Wide Summer Promotions:** Extended Stay America frequently runs seasonal flash sales and summer promotional codes (such as brand-wide summer discounts on direct bookings via ESA.com). * **Length-of-Stay Discounts:** Because it operates as an extended-stay hotel, the property offers heavily discounted weekly and monthly rates during the summer. Stays of 7 nights, 30 nights, or longer receive automatically scaled discounts. * **Summer Amenities:** During the summer season (typically open from March through October), guests have access to the hotel’s **seasonal outdoor swimming pool**, as well as standard amenities like fully equipped in-room kitchens, free Wi-Fi, and grab-and-go breakfast. * **Standard Partner & Membership Discounts:** Discounts such as AAA, senior rates, government/military rates, and the free *Extended Perks* rewards member discount apply throughout the summer. For the most up-to-date promo codes or to check if a specific summer rate special is currently active, check the **Special Offers** section on [Extended Stay America's official website](https://www.extendedstayamerica.com) or contact the Hollister Street front desk directly.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer Valentine’s Day packages?

A: **No, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer Valentine’s Day packages.** Extended Stay America properties operate as budget, extended-stay hotels focused primarily on functional, apartment-style accommodations (kitchens, long-term rate discounts, and basic guest amenities). They do not feature full-service hospitality amenities such as room service, on-site romantic dining, or celebratory/holiday package add-ons (such as flowers, champagne, or couples' packages). If you are looking for romantic Valentine’s Day getaways with curated packages, full-service or boutique hotels and resorts in the greater Houston area (such as properties around The Galleria, Downtown, or CityCentre) would be much better suited.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer kids' programming or organized children's activities during school breaks. It operates as a budget extended-stay hotel focused on self-catering lodging. Typical property amenities include suites with fully equipped kitchens, a seasonal outdoor pool, guest laundry facilities, and grab-and-go breakfast, but it does not provide daycare, kids' clubs, or scheduled youth activities.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister busy during Thanksgiving?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** experience the intense tourist rush common to holiday destination resorts, but it still maintains a **steady to moderate occupancy** over Thanksgiving week. Key patterns for this property during the Thanksgiving holiday include: * **Steady Base of Long-Term Guests:** As an extended-stay property featuring kitchen-equipped suites, a large portion of its occupancy consists of long-term residents, relocating individuals, and temporary contractors. This baseline demand keeps occupancy fairly stable year-round. * **Visiting Family & Budget Leisure:** In the Houston metro area, standard business travel drops sharply during Thanksgiving week. However, properties along major corridors like Hwy. 290 frequently see an influx of out-of-town guests visiting relatives in northwest Houston/suburbs who need affordable, multi-night accommodations. * **Transient Flow & Surrounding Traffic:** The hotel is located along U.S. 290, which is a primary corridor between Houston and Austin. As a result, the surrounding highways experience heavy holiday transit traffic on the Wednesday before and Sunday after Thanksgiving, and roadside/convenience stops nearby tend to be very busy. * **Availability & Rates:** It rarely sells out far in advance for Thanksgiving compared to peak summer or convention periods, but suite availability—especially for multi-bed or 2-queen layouts—can tighten in the final days leading up to the holiday weekend. **Recommendation:** While it will not feel chaotic like an airport or resort hotel, it is advisable to book at least 1–2 weeks in advance if you require a specific room type (such as two queen beds or pet-friendly accommodations).

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister crowded during school holidays?

A: **No, this property is typically not significantly crowded with school-holiday tourists.** The reasons and expectations regarding crowd levels include: * **Property Type & Clientele:** As an extended-stay, budget-oriented suite hotel, its guest base consists primarily of long-term residents, relocating workers, and corporate/contract travelers rather than holiday vacationers. * **Location:** Situated along Highway 290 and Hollister Street in Northwest Houston, it is located in an industrial and suburban corridor rather than near major Houston tourist hubs like the Museum District, Hermann Park/Houston Zoo, or downtown. * **Occupancy vs. "Crowdedness":** While extended-stay hotels maintain relatively consistent, steady occupancy year-round due to weekly and monthly leases, they rarely experience the hectic, noisy holiday rushes typical of family resorts or downtown hotels. * **Shared Amenities:** The property has minimal shared amenities—primarily a small seasonal outdoor pool, a modest lobby with grab-and-go breakfast, and a guest laundry area. You may see occasional temporary increases in family activity during regional holiday travel (e.g., Thanksgiving or Christmas road trips) or local sports tournaments, but it does not generally suffer from crowded common spaces. If you are planning to book during a peak travel holiday, it is still advisable to reserve ahead for the best rate, but you should not expect major vacation-crowd congestion on-site.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister good for families during summer vacation?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is generally **not recommended as a prime family vacation hotel**, though it can function as an acceptable low-budget, bare-bones option if keeping costs down is your top priority. ### Where It Works Well for Families: * **In-Room Kitchens:** Every suite includes a stovetop, full-sized refrigerator, and microwave. This is very useful for families looking to save money by cooking meals or keeping snacks and drinks on hand. * **Seasonal Outdoor Pool:** Houston summers are hot and humid, so having an outdoor pool on-site gives kids a way to cool down during the afternoon. * **Budget-Friendly:** Room rates are generally much lower than standard full-service hotels in central Houston. --- ### Key Drawbacks for a Summer Vacation: * **Distance from Major Attractions:** The property is situated in an outer commercial/highway corridor along US-290. You are roughly 15–25 miles away from premier family destinations like the Houston Zoo, Museum of Fine Arts, Museum of Natural Science, and Downtown Aquarium. Summer traffic into the city core can make daily driving tedious. * **Basic Atmosphere:** Extended Stay America properties primarily cater to long-term workers, contractors, and individuals in temporary housing. It lacks resort-style or traditional vacation hotel amenities (no full hot breakfast buffet—only a minimal grab-and-go option, no playground, and limited lobby space). * **Mixed Cleanliness and Maintenance Reviews:** Guest reviews across booking platforms generally rate this specific location in the 2.5- to 3-star range (out of 5). Common complaints mention worn-down furnishings, dated decor, lingering odors, and inconsistent housekeeping. * **Limited Service:** Housekeeping at extended-stay chains is typically done weekly rather than daily unless specifically requested or scheduled. --- ### Recommendation: * **Consider it only if:** You need a budget extended stay (a week or more), plan to cook most of your meals, have a car, and only need a basic place to sleep. * **Better alternatives for families:** If your budget allows, consider family-friendly midscale suites (such as **Homewood Suites**, **Home2 Suites**, or **SpringHill Suites**) closer to the **Galleria**, **Energy Corridor**, or the **Texas Medical Center / Museum District**. These areas offer easier access to tourist attractions, higher guest ratings, and full hot breakfasts.

Q: Is hurricane season a concern at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, hurricane season is a factor to consider** if you are staying at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister (located in northwest Houston, Harris County), though the nature of the risk is specific to its inland location: ### 1. Timing * The Atlantic hurricane season runs from **June 1 through November 30**, with peak activity usually occurring from mid-August through October. ### 2. Location-Specific Concerns * **Freshwater Flooding and Street Inundation:** While the property is far enough inland (roughly 50+ miles from the Gulf Coast) to not face direct ocean storm surge, major tropical storms and hurricanes frequently bring catastrophic rainfall to Houston. The Hwy 290 corridor, feeder roads, and nearby intersections (such as Hollister Rd) can experience severe street flooding, highway underpass pooling, or bayou overflow (e.g., White Oak Bayou drainage network), making roads impassable. * **Extended Power Outages:** Inland Houston properties often suffer long power grid interruptions during tropical storms and hurricanes due to downed power lines and damaged infrastructure (as seen during events like Hurricane Beryl or Hurricane Ike). Prolonged summer power outages can leave hotels without air conditioning or elevator service. * **High Winds and Structural Debris:** Tropical-force to hurricane-force winds can cause roof leaks, localized debris, and fallen trees in surrounding parking lots and access lanes. ### What to Keep in Mind if Staying There: * **Check the forecast:** Monitor the National Hurricane Center and local Houston news/weather outlets (e.g., Space City Weather, NWS Houston) if traveling between June and November. * **Road travel:** Never drive through flooded feeder roads or low water crossings near Hwy 290; check DriveTexas or Houston TranStar for real-time road closures. * **Hotel readiness:** Because extended-stay hotels are often utilized by utility crews or evacuees during storms, rooms may book up quickly, and local grocery stores/gas stations may face temporary shortages immediately preceding or following a storm.

Q: What activities, programming, and special offers does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide during spring break season?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a budget, extended-stay lodging property and **does not offer resort-style programming, organized spring break activities, or dedicated spring break event packages**. The amenities, seasonal availability, and promotional offers available during the spring break season (typically March through April) include: ### 1. Activities and On-Site Amenities * **Seasonal Outdoor Pool:** The property features an outdoor swimming pool that typically reopens for the warmer season around March, providing a casual recreational option for spring break travelers. * **Self-Catering Studios:** Rooms feature fully equipped kitchens (stovetop, microwave, full-size refrigerator) designed for independent living rather than programmed leisure. * **Proximity to Houston Attractions:** Instead of on-site entertainment, guests use the location as a base to access regional spring activities, such as the Houston Livestock Show and Rodeo (often aligning with Texas spring break), CityCentre, Memorial Park, and The Galleria. ### 2. Programming * The hotel does **not** provide entertainment programming, kids' clubs, live music, or social events. ### 3. Special Offers and Discounts While there is usually no holiday-branded "Spring Break Package," guests can utilize Extended Stay America’s standard seasonal discounts and booking promotions: * **Weekly & Extended Stay Rates:** Tiered discounts apply for bookings of 7+ or 30+ consecutive nights, which can lower nightly rates for longer school break vacations or temporary stays. * **Extended Stay Rewards / Member Rates:** Members of the brand’s loyalty program receive exclusive member-only discounts and instant savings on room bookings. * **Corporate & Association Discounts:** Discounts for AAA, AARP, government, and military travelers are typically applicable during this travel window. * **Direct Booking Promo Codes:** Extended Stay America regularly publishes chain-wide promotional coupon codes on their website for 10%–20% off multi-night spring travel.

Q: What children's activities and programs does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer during the Christmas holiday period?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer any children's activities, kids' clubs, or holiday-specific entertainment programs during the Christmas period.** As an economy, extended-stay hotel, the property focuses on practical, self-service lodging geared toward long-term guests and business travelers. Amenities are limited to: * In-room fully equipped kitchens (full-size refrigerator, stovetop, microwave) * Free grab-and-go morning breakfast * Free Wi-Fi and cable TV * On-site guest laundry * An outdoor swimming pool (which is seasonal and typically closed during December/winter) ### Nearby Family Holiday Activities Families traveling with children during Christmas usually explore holiday attractions around the greater Houston area, such as: * **Magical Winter Lights** or **Zoo Lights** at the Houston Zoo. * **The Ice at Discovery Green** (outdoor holiday ice skating in Downtown Houston). * Holiday events and shopping displays at **CityCentre** or **The Galleria** (a short drive down Hwy 290 / I-610).

Q: What events does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister host for New Year’s Eve?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not host any New Year’s Eve events, parties, or celebrations.** The property operates as a budget-friendly, extended-stay residential hotel designed for short- and long-term lodging rather than entertainment or event hosting. Its amenities are limited to basic travel conveniences, such as in-room kitchens, on-site laundry facilities, grab-and-go breakfast, and a small meeting room. Guests staying at this location looking to celebrate New Year's Eve generally venture out into the greater Houston area, such as: * **Downtown Houston & Midtown:** For large street events, concerts, and club parties. * **CityCentre / Memorial:** Located relatively nearby along the West/Northwest side, offering dining, live music, and midnight countdowns.

Q: What months have the best weather at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Because the hotel is located in Northwest Houston, Texas, it experiences the overall subtropical Gulf Coast climate of the Houston metro area. The months with the best weather are typically during the **spring** and **autumn** shoulder seasons: ### 1. Mid-October through November (Peak Fall) * **Why it’s great:** October and November are widely considered the absolute best months in Houston. The intense summer humidity finally drops, rainfall is typically lower, and hurricane season winds down. * **Temperatures:** Daily highs generally range comfortably between the low 70s and low 80s (°F), with crisp, cool evenings in the 50s. ### 2. March through April (Spring) * **Why it’s great:** Early-to-mid spring offers warm, pleasant days before the oppressive heat and heavy mugginess of late spring and summer arrive. * **Temperatures:** Daily highs typically hover between 70°F and 80°F, ideal for enjoying outdoor activities or the hotel's seasonal outdoor pool. --- ### Months to Keep in Mind: * **June through August:** Very hot, sweltering, and humid, with heat indexes frequently exceeding 100°F. * **December through February:** Generally mild and comfortable (highs in the 60s), though periodic cold fronts, gray overcast skies, or occasional chilly rain can occur.

Q: When is peak season for this destination at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: For **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, peak season corresponds to the broader peak travel and tourism seasons in **Houston, Texas**: ### 1. Primary Peak Season: **Spring (March to April / May)** * **Why:** This is the busiest time of year in Houston due to mild, pleasant weather and major citywide events. * **Key Drivers:** The **Houston Livestock Show and Rodeo** (late February into March) is a massive draw that significantly drives up hotel occupancy and rates across the entire metropolitan area. Spring break and corporate travel also peak during this window. ### 2. Secondary Peak Season: **Fall (October to November)** * **Why:** The intense summer heat and humidity subside, making fall a popular window for conventions, sporting events (such as NFL and college football), and outdoor festivals. --- ### Low / Off-Peak Season: **Summer (June through August)** * **Why:** Houston experiences extreme heat, high humidity, and the peak of Gulf Coast hurricane season, leading to lower tourist demand and cheaper hotel rates. ### Tip for Booking: Because this property is along Highway 290 and caters to long-term stays, corporate travelers, and contractors, midweek occupancy can remain steady year-round. However, if your trip coincides with **March (the Rodeo)** or major fall convention weeks, book well in advance to avoid higher rates and limited room availability.

Q: When is peak spring break season here at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Peak spring break season for the Houston area—including **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**—typically spans from **early to late March**, with the heaviest peak occurring during the **second and third weeks of March**. A few factors shape the spring break rush in this part of Houston: * **Texas School & University Calendars:** Most major Texas school districts (such as Houston ISD, Cy-Fair ISD nearby) and major universities (University of Houston, Texas A&M, UT Austin) schedule their week-long breaks between roughly **March 8 and March 22**. * **Houston Livestock Show and Rodeo (RodeoHouston):** Running throughout most of March, RodeoHouston coincides with spring break and drives massive citywide hotel demand, which pushes spillover bookings out toward northwest corridors like Hwy 290. * **General Travel Rush:** Houston’s airports (IAH and Hobby) and highways see their heaviest seasonal family travel volume during this mid-March window. If you are planning to book during **mid-March**, reservations should be made well in advance, as nightly rates and suite availability tighten across the entire metro area.

Q: Are sports courts or activity areas available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have sports courts (such as basketball, tennis, or pickleball courts) or dedicated activity areas. The primary on-site recreational feature offered at this property is a **seasonal outdoor swimming pool**. Other amenities are standard for extended-stay lodging, including guest laundry facilities, complimentary Wi-Fi, and in-suite kitchens.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer cooking classes, culinary workshops, or organized culinary experiences. The property is a budget-oriented, extended-stay hotel. While it does not host any food-related activities or on-site dining venues, every guest room includes a **fully equipped private kitchen** (with a full-size refrigerator, stovetop, microwave, and basic cookware/utensils) intended for guests to cook their own meals independently. If you are looking for cooking classes or culinary workshops in the Houston area, you would need to look into third-party culinary schools and event spaces nearby, such as: * **Sur La Table** (classes available at retail locations in Houston) * **Central Market Cooking School** (inner-loop Houston) * Local recreational cooking companies offering private classes or pop-ups.

Q: Are there cultural workshops or local art experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no cultural workshops or local art experiences offered on-site.** **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a budget extended-stay hotel focused primarily on self-catering accommodations. Its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, laundry facilities, grab-and-go breakfast, and a seasonal outdoor swimming pool. The property does not host guest programming, activities, or cultural workshops. If you are looking for art and cultural experiences during your stay, you will need to head off-site into Houston: * **Houston Museum District:** Located about a 20-to-25-minute drive away, this area is home to major institutions like the Museum of Fine Arts, Houston (MFAH) and the Contemporary Arts Museum Houston, both of which host regular art talks, tours, and creative workshops. * **The Menil Collection & Rothko Chapel:** Also in the central museum corridor, offering free access to world-class art and occasional community cultural programs. * **Local Art Studios:** Closer to the Northwest side or near the Heights, there are independent community art centers, pottery studios, and "paint-and-sip" venues that host scheduled classes and workshops.

Q: Are there daily scheduled activities or programming at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer daily scheduled activities or organized programming. As a standard, budget-to-midscale extended-stay hotel, it operates on a self-service model focused on basic lodging essentials. Its guest amenities are limited to self-serve conveniences such as: * In-room fully equipped kitchens * A seasonal outdoor swimming pool * On-site guest laundry facilities * Free Wi-Fi * A basic daily grab-and-go breakfast in the lobby Unlike resorts or cruise lines, there is no recreation staff, social calendar, or activity programming provided.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer eco-tourism or nature excursions. It is a standard, budget extended-stay hotel catering primarily to business travelers, relocating individuals, and short- or long-term visitors. Its amenities are limited to essentials such as in-room kitchens, free Wi-Fi, on-site laundry, and a seasonal outdoor pool. It is situated in an urban, commercial highway corridor (off Highway 290 and Hollister Street) and does not organize outdoor tours or nature activities. However, if you have your own transportation, you can access several nature and outdoor destinations nearby: * **Houston Arboretum & Nature Center** (~9 miles away): Offers walking trails, native habitat exhibits, and nature programs. * **Memorial Park** (~8–9 miles away): A massive urban park featuring forested running/hiking trails, biking paths, and bayou views. * **Terry Hershey Park / Buffalo Bayou Trail** (~11–12 miles away): Paved and dirt trails running along the bayou suitable for hiking, birdwatching, and cycling.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer exclusive partnerships or discounted ticket packages with local Houston attractions. The property operates as a budget, extended-stay suite hotel focused on self-catering lodging (kitchen suites, laundry facilities, weekly/monthly rates) rather than concierge or resort-style destination services. If you are looking for savings on attractions or stays: * **Hotel-Chain Discounts:** Extended Stay America offers general member discounts through their *Extended Perks* program, as well as standard AAA, military/government, and senior discounts on room rates. * **Local Attractions:** For discounted admission to major nearby Houston attractions (such as the Houston Zoo, Space Center Houston, Downtown Aquarium, or the Museum of Fine Arts), travelers generally purchase independent discount passes such as the **Houston CityPASS** or standard online tickets directly through the attractions' official websites.

Q: Are there food tours arranged through Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not arrange, organize, or host food tours. As a budget-friendly, extended-stay hotel, its amenities are geared toward self-sufficient travelers (featuring in-room kitchens, grab-and-go breakfast, self-service laundry, and free Wi-Fi) without concierge, excursion, or tour-planning services. If you are interested in exploring Houston’s food scene, you would need to book independent food tours (such as walking or tasting tours in popular culinary hubs like the Heights, Downtown, Montrose, or Chinatown) directly through local tour operators or platforms like Viator, TripAdvisor, or Airbnb Experiences.

Q: Are there group team-building activities at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no organized team-building activities offered at this hotel.** The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a standard, budget extended-stay property designed primarily for self-sufficient travelers. Its amenities are limited to basic accommodations like in-room kitchens, free Wi-Fi, on-site laundry, a seasonal outdoor pool, and a small meeting/conference room. It does not have event coordinators, recreation staff, or structured team-building programs. If you are hosting a team event there, your best options are: * **Host your own session on-site:** You can reserve their on-site meeting room and bring in your own facilitator or run internal workshop-style activities. * **Book off-site activities nearby:** The property is situated along the US-290 corridor in Northwest Houston, providing easy driving access to off-site team-building venues (such as escape rooms, Topgolf, bowling alleys, or larger retreat centers in the greater Houston area).

Q: Are there indoor activities for bad weather at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are practically no recreational indoor activities on-site** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Because it is a budget, extended-stay hotel, its amenities are geared primarily toward basic residential convenience rather than leisure. * **On-Site Facilities:** The property **does not** feature an indoor pool (the pool is outdoor and seasonal), an arcade/game room, or a spa. While a small fitness room may be available on-site depending on room blocks/renovation status, on-property entertainment is essentially limited to in-room flat-screen TVs (with cable/streaming hookups) and free Wi-Fi. * **Nearby Indoor Alternatives:** If you are staying here during bad weather and need activities, you will need to take a short drive: * **Memorial City Mall** (approx. 10–15 minutes south): Offers extensive indoor shopping, an indoor ice-skating rink (Memorial City Ice Rink), a movie theater (Cinemark), and a food court. * **CityCentre** (approx. 15 minutes south): Features indoor dining, boutique shops, and the Studio Movie Grill. * **Indoor Entertainment Centers:** Several nearby indoor trampoline parks, escape rooms, and bowling alleys are located along the US-290 and I-10 corridors.

Q: Are there interactive or educational programs at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer any interactive, educational, or organized recreational programs. As a budget/midscale extended-stay hotel, its amenities are strictly focused on self-sufficient accommodations. Typical features on-site include: * Studio suites with fully equipped kitchens * Complimentary Wi-Fi * Grab-and-go breakfast * On-site guest laundry facilities * A seasonal outdoor swimming pool * A basic meeting room If you are looking for educational or interactive activities in the area, you would need to visit off-site Houston attractions such as the **Houston Museum of Natural Science**, the **Children’s Museum Houston**, the **Houston Arboretum and Nature Center**, or **Space Center Houston**.

Q: Are there proposal or anniversary packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no proposal or anniversary packages** offered at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Extended Stay America is a budget- and extended-stay-focused brand designed primarily for practical travel, temporary housing, and business stays. Their standard amenities include studio suites with in-room kitchenettes, free Wi-Fi, on-site laundry, and grab-and-go breakfast, but they do not feature concierge services, romance setups (such as champagne, flowers, or chocolate-covered strawberries), or special celebration packages. ### Better Options in the Houston Area If you are planning an anniversary trip or proposal, consider looking at boutique or upscale hotels in Houston that offer romance/celebration packages and on-site romantic amenities: * **The Post Oak Hotel at Uptown Houston** (Uptown / Galleria area): Offers luxury suites, fine dining, a full spa, and customized concierge arrangements for proposals and milestone anniversaries. * **Hotel Granduca** (Uptown / Memorial Park area): A romantic, Italian-villa-style boutique hotel offering romance packages (typically including sparkling wine, room upgrades, and late checkout). * **The Houstonian Hotel, Club & Spa**: A wooded, secluded resort setting with fine dining and dedicated couples/spa packages. * **Hotel ZaZa** (Museum District or Memorial City): Known for luxury themed suites and romance packages that include champagne and dining credits.

Q: Are there romantic experience packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer romantic experience packages. This property is a budget- and extended-stay-oriented hotel. Its services focus on functional amenities for long-term or cost-conscious travelers—such as in-room fully equipped kitchens, on-site laundry, free Wi-Fi, and a seasonal outdoor pool. It does not provide hospitality packages like romance specials, champagne/flower room-delivery, or couples' getaway bundles. If you are looking for romantic packages in the Houston area, you would have better luck exploring boutique hotels, luxury properties, or full-service resorts (such as The Post Oak Hotel at Uptown, The Houstonian Hotel, Club & Spa, or boutique properties in Downtown/Montrose).

Q: Are there seasonal or holiday events at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not host seasonal or holiday events.** As an economy, extended-stay hotel, it operates with standard self-catering amenities (such as in-room kitchens, grab-and-go breakfast, guest laundry, and a seasonal outdoor pool) rather than event programming, guest activities, or holiday entertainment. If you are looking for holiday or seasonal events in the area, you would need to look toward larger local Houston venues and attractions nearby, such as: * **CityCentre** and **Memorial City Mall** (shopping, seasonal decorations, and holiday community activities) * **Downtown Houston** (the annual Thanksgiving Day parade, Holiday Lights, and theater district seasonal performances) * **Houston Zoo** (seasonal events like *Zoo Lights*)

Q: Are there sunrise or sunset experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are no dedicated sunrise or sunset experiences, viewing decks, or related activities at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. The hotel is a standard suburban extended-stay property located along a commercial and highway corridor in Northwest Houston. Its amenities are geared toward practical and long-term lodging—such as in-room kitchenettes, an outdoor pool, and guest laundry—rather than scenic vistas or curated resort experiences. If you are staying there and looking for scenic spots to catch a sunrise or sunset nearby, consider taking a short drive to: * **Memorial Park / Eastern Glades** (~15–20 minutes away), which offers open lake and parkland views. * **Buffalo Bayou Park**, located closer to Downtown Houston, known for its skyline views during sunset and the dusk bat flight at the Waugh Drive Bridge.

Q: Are there teen-focused experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no teen-focused experiences or youth programs** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. This property is a basic, budget-friendly extended-stay hotel geared toward business travelers, relocating individuals, and families looking for practical, self-service lodging. The on-site amenities are strictly standard and utilitarian, including: * A seasonal outdoor swimming pool * Free Wi-Fi and flat-screen TVs in rooms * In-suite kitchens and on-site guest laundry * Grab-and-go breakfast It does not offer organized activities, teen clubs, game rooms, or entertainment venues. However, the hotel serves as a base near major roadways, offering driving access to Houston-area attractions that appeal to teens, such as **CityCentre** (dining, shopping, movies), **The Galleria**, and inner-loop entertainment districts.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no VIP or exclusive access experiences** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. This property is a budget-to-midscale extended-stay hotel designed for practical, self-service lodging. It does not offer concierge floors, executive club lounges, VIP suites, or personalized luxury amenities. The hotel’s amenities and services are standard across all guests: * Studio suites equipped with full in-room kitchens (refrigerator, stovetop, microwave) * Free grab-and-go breakfast and complimentary Wi-Fi * A seasonal outdoor pool * On-site coin-operated laundry facilities and free parking The closest thing to special access offered by the chain is membership in their free loyalty program, **Extended Perks**, which provides modest benefits such as member-only booking discounts and partner coupon offers rather than on-property VIP treatments.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no wellness retreats or themed weekends offered at this property.** The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a standard budget-to-midscale extended-stay hotel. It is designed primarily for short- or long-term lodging, temporary housing, and business travelers. Its amenities are practical and limited to essentials: * Studio suites equipped with full kitchens (stovetops, microwaves, full-size refrigerators) * A seasonal outdoor swimming pool * On-site coin-operated laundry facilities * Grab-and-go breakfast and free Wi-Fi * Pet-friendly accommodations The property does not feature a spa, fitness center, wellness programming, or organized event/activity weekends. If you are looking for wellness retreats or themed weekend experiences, you would need to look into dedicated retreat centers, full-service spa resorts, or boutique hotels in the greater Houston or Texas Hill Country areas.

Q: Can Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister arrange private excursions?

A: **No, they do not.** Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister is a budget/economy extended-stay hotel. It offers practical, self-service amenities such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and basic front desk services. The hotel does not operate a concierge desk, tour desk, or excursion-planning service. If you are looking to arrange private excursions or tours around Houston (such as trips to Space Center Houston, museum visits, or city tours), you will need to book them independently through third-party tour providers, travel platforms (like Viator or GetYourGuide), or private transport/guide companies.

Q: Can I book tickets for local events through Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, you cannot book tickets for local events directly through this hotel.** **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a budget/mid-tier extended-stay property designed for self-catering travelers. It does not offer a concierge desk, tour desk, or ticket-booking service. The front desk staff may provide general directions or casual recommendations for nearby attractions, but you will need to purchase event or attraction tickets yourself directly online (e.g., through official venue websites, Ticketmaster, or AXS) or at the event venue's box office.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister arrange fishing trips?

A: **No, the hotel does not arrange fishing trips.** Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister is a standard, budget-to-midscale extended-stay lodging designed for independent travelers. It provides basic amenities such as in-room kitchens, free Wi-Fi, on-site laundry, and a seasonal pool, but it does not have a concierge desk, tour desk, or services for organizing excursions or fishing charters. If you are interested in a fishing excursion in the Houston or nearby Gulf Coast area (such as Galveston), you will need to book directly through local independent charter services or fishing guides.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister host family movie nights or events?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not host family movie nights or organized social events. Extended Stay America is a budget/midscale extended-stay hotel chain focused on self-sufficient accommodations. Typical amenities at this property include fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, a grab-and-go breakfast, and a seasonal outdoor pool. They do not offer resort-style programming, kids' clubs, or scheduled guest activities.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer curated city itineraries?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer curated city itineraries. As a budget, extended-stay hotel, it operates on a self-service model focused on basic accommodations. Its amenities primarily include: * Fully equipped kitchens in guest rooms * Free Wi-Fi and on-site parking * Grab-and-go breakfast * On-site guest laundry facilities * A seasonal outdoor swimming pool The property does not have a concierge desk or travel planning service to create personalized or curated city itineraries. Guests planning to explore Houston generally need to arrange their own sightseeing plans, though front-desk staff can typically provide general directions or casual local recommendations upon request.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer guided tours?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer guided tours. As a budget-friendly, extended-stay hotel, its amenities are focused on self-catering and essential accommodation services—such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry facilities, free parking, and a seasonal outdoor pool. If you are looking for guided city or sightseeing tours in Houston, you will need to book them through external local tour operators or third-party travel platforms.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer hiking excursions?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer hiking excursions. It is a budget-friendly, extended-stay hotel focused on self-catering and business/long-term accommodations, featuring amenities such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and a seasonal outdoor pool. It does not provide tour services, activity planning, or outdoor excursions. If you are looking to hike while staying there, nearby public parks with walking and nature trails include **Memorial Park** and the **Houston Arboretum & Nature Center**, both located roughly 8 to 9 miles south of the hotel.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer wine tastings?

A: **No**, the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not offer wine tastings. It is an economy extended-stay hotel that focuses on essential amenities such as fully equipped in-room kitchens, grab-and-go breakfast, free Wi-Fi, on-site laundry, and an outdoor pool, but it does not have on-site dining, bars, or wine-tasting programs.

Q: Does the property host retreat-style experiences at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, the property does not host retreat-style experiences.** **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a standard, budget-to-midscale extended-stay hotel. Its setup is designed primarily for self-sufficient, long-term travelers, business guests, and temporary relocations. The amenities are basic and functional, including: * Guest suites with fully equipped kitchens * A seasonal outdoor swimming pool * A small meeting/board room for standard business gatherings * Self-service laundry, free Wi-Fi, and grab-and-go breakfast It does not offer curated wellness programs, resort-style services, team-building facilities, spa amenities, or event programming typically associated with retreat-style venues.

Q: Does the property provide adventure tours at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not provide adventure tours. It is a budget, extended-stay hotel offering standard lodging amenities such as in-room kitchens, free Wi-Fi, guest laundry facilities, free parking, and a seasonal outdoor pool. Guests interested in outdoor activities or city tours will need to arrange them independently through third-party tour operators or excursion providers in the Houston area.

Q: Is there a kids club at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no kids club at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Like most budget/midscale extended-stay hotels, its amenities focus on basic conveniences such as fully equipped in-room kitchens, free Wi-Fi, guest laundry facilities, grab-and-go breakfast, and a seasonal outdoor pool. They do not offer childcare facilities, supervised activities, or dedicated children's clubs.

Q: Is there live entertainment at night at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no live entertainment at night at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. This property is a basic, budget extended-stay hotel focused on self-catering and extended lodging (offering amenities such as in-room kitchens, free Wi-Fi, guest laundry, and a seasonal outdoor pool). It does not have an on-site bar, lounge, or live music venue. Guests looking for nightlife or live entertainment will need to travel to nearby bars, music venues, or entertainment districts in the greater Houston area.

Q: What experiences are unique to this destination at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is designed primarily as a budget-friendly, long-term residential motel catering to business commuters, relocations, and travelers seeking extended stays. Because it is a standardized mid-tier chain property, the location itself does not feature resort-style attractions or novelty landmarks. However, its value and the specific experiences it offers stem from its **residential design** and **strategic location along the US-290 corridor** in Northwest Houston: --- ### In-Hotel Experiences & Conveniences * **Residential Self-Catering:** Unlike standard city hotels, every suite is set up as a self-contained studio featuring a **full kitchen** (refrigerator, stovetop, microwave, and cookware/utensils). This makes it practical for long visits or travelers looking to cook their own meals. * **Seasonal Outdoor Pool:** Unlike many basic extended-stay roadside motels that omit recreation, this location offers a seasonal outdoor pool for warm-weather relaxation. * **Pet-Friendly Extended Stays:** It accommodates long-term guests traveling with dogs or cats, making it useful for people in the middle of home moves or relocations. * **Grab-and-Go Morning Routine:** It offers a quick, complimentary breakfast bar (muffins, oatmeal, coffee) alongside on-site guest laundry facilities to support self-sufficient, long-term living. --- ### Location-Specific Experiences (Northwest Houston Corridor) Staying at the intersection of **Hwy 290 and Hollister St** places you in an industrial/commercial corridor with quick highway access to specific local hubs: * **Direct Gateway to Cypress & the Texas Hill Country (Hwy 290):** US-290 is the primary artery leading northwest out of Houston toward Cypress, Waller, and the Texas wine country around Fredericksburg/Austin. It is a convenient launch point if your travel is centered along this corridor. * **Easy Proximity to the Energy Corridor & CityCentre:** Located a short drive south via the Beltway 8 connector, guests can easily visit **CityCentre** and **Memorial City Mall** for outdoor shopping, cinema, and upscale dining without paying Downtown or Galleria hotel rates. * **Access to Northwest Houston Multi-Ethnic Dining:** The surrounding Fairbanks and Spring Branch areas offer access to authentic Latin and Tex-Mex dining spots, neighborhood barbecue joints, and Korean eateries along the northern fringes of Spring Branch. * **Fairbanks/Northwest Business Access:** The immediate surrounding district is filled with distribution centers, corporate industrial parks, and manufacturing campuses, making the hotel primarily popular for project-based contractors and business professionals working in the area.

Q: Are rideshares easy to get around Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, rideshares (such as Uber and Lyft) are very easy to get at this location.** Here are the key factors: * **Location:** The hotel (5454 Hollister St) sits right off **US-290 (Northwest Freeway)**. Because it is along a major Houston highway corridor surrounded by business parks, strip centers, and residential neighborhoods, there is a steady volume of rideshare drivers circulating in the area at almost all times. * **Wait Times:** Typical pickup wait times during regular daytime and evening hours are usually **5 to 10 minutes**. During the early morning hours (2:00 AM – 5:00 AM), wait times might stretch slightly to 10–15 minutes, but getting a ride is rarely an issue. * **Airport & City Access:** * It is well-positioned for trips into **The Galleria**, **Memorial/CityCentre**, or **Downtown Houston** via US-290 and I-610. * Rides to and from **George Bush Intercontinental Airport (IAH)** typically take around 25–35 minutes, depending on traffic. * **Tip for Pickup:** Because the property is just off the feeder/access road, make sure the pickup pin in your app is placed squarely in front of the hotel lobby entrance or main parking driveway so drivers coming off Hollister/Hwy 290 don't miss the turn.

Q: Are there guided tours near Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: There are **no walking or sightseeing guided tours operating directly on the street of that specific hotel** (located at 5454 Hollister St along the Hwy 290 corridor), as it is primarily a suburban commercial and business area. However, because the property sits right by US-290, you are within a **15- to 25-minute drive** of Houston’s central tour departure points and several unique guided experiences: ### 1. Close Proximity & On-Site Guided Tours (15–20 Mins Away) * **Houston Arboretum & Nature Center** *(approx. 8–9 miles south)*: Offers weekend guided nature walks, bird-watching tours, and docent-led trail explorations. * **Bayou Bend Collection and Gardens** *(approx. 10 miles south)*: Located in nearby River Oaks, this historic estate offers docent-led tours of American decorative art, antique interiors, and historic formal gardens. * **The Heritage Society at Sam Houston Park** *(approx. 13 miles southeast)*: Guided historic home and museum tours showing pioneer-to-early-20th-century Houston architecture. ### 2. Major Houston City & Guided Sightseeing Tours (Downtown – ~15 Mins Away) Most guided tours in Houston depart from Downtown or pickup at central meeting points: * **Downtown Tunnel System Tours**: Companies like *Astroville Tours* offer subterranean guided walking tours through Houston’s climate-controlled underground tunnel network. * **Houston Historical & Sightseeing Tours**: Providers like *Discover Houston Tours* and *Houston Historical Tours* offer private or scheduled driving and walking tours covering Downtown, historic districts, and neighborhood highlights. * **Hop-On Hop-Off & City Sightseeing Buses**: Open-air or double-decker bus tours covering Downtown, the Museum District, and Buffalo Bayou. ### 3. Local Brewery & Food Tours * **Karbach Brewing Co.** *(approx. 3.5 miles east)*: Just down US-290/Dacoma St, Karbach offers public and private guided brewhouse tours and tastings. * **Houston Food Tours**: Regularly scheduled culinary walking tours in nearby neighborhoods like the **Houston Heights** and **Montrose** (both a quick 10–15 minute drive east down I-10 or 290). **Tip:** If you need round-trip hotel pickup, private operators like *Discover Houston Tours* or *Houston Historical Tours* frequently arrange custom pickups from area hotels if arranged in advance.

Q: Are there local festivals or seasonal events at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no local festivals or seasonal events hosted at the hotel itself.** **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a straightforward, extended-stay lodging property focused on basic traveler accommodations (such as in-room kitchens, grab-and-go breakfast, and guest laundry) rather than on-site entertainment, community programming, or festival hosting. However, the hotel is situated in Northwest Houston along US-290, which provides convenient driving access to major seasonal events and festivals throughout the surrounding Houston area, including: * **Spring:** The massive **Houston Livestock Show and Rodeo** (at NRG Park) and the **Bayou City Art Festival**. * **Fall:** The **Texas Renaissance Festival** (northwest of the area in Todd Mission, easily reached via the Hwy 290 corridor) and local suburban fall/Oktoberfest events. * **Winter:** Holiday light displays and seasonal ice-rink events around **Downtown Houston** and the **Galleria / Uptown** district. If you are looking for activities happening during specific dates of your stay, consulting a local Houston events calendar (such as Visit Houston) will provide nearby citywide and regional festivals.

Q: Are there tourist sites within walking distance at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no tourist sites or major attractions within walking distance.** The hotel is located at **5454 Hollister Street** in northwest Houston, situated right off the US-290 highway frontage road. The immediate surrounding area consists almost entirely of: * Highway feeder roads, business parks, and distribution/industrial warehouses * Fast-food joints, strip malls, and gas stations Walking in this area is generally not practical or pedestrian-friendly due to heavy highway traffic, feeder roads, and limited sidewalks. To visit Houston’s notable tourist sites, you will need a car or rideshare service (Uber/Lyft): * **Memorial Park & Houston Arboretum:** ~15–20 minutes drive (8–9 miles) * **The Galleria / Uptown:** ~15–20 minutes drive (9–10 miles) * **Downtown Houston / Theater District / Minute Maid Park:** ~20 minutes drive (11–13 miles) * **Houston Museum District & Houston Zoo:** ~25 minutes drive (14–16 miles)

Q: Can I book excursions through Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, you cannot book excursions directly through Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister.** Extended Stay America is a budget- and extended-stay-focused hotel chain designed around self-service essentials (such as in-room full kitchens, guest laundry, and basic front desk services). The property does not feature a concierge, tour desk, or ticket-booking service. If you are planning to take tours or excursions around Houston (such as trips to Space Center Houston, museum visits, or city sightseeing): * You will need to book them independently through online platforms like **Viator**, **GetYourGuide**, or the direct websites of local tour operators. * The front desk staff may be able to give basic directions or informal local suggestions, but they cannot facilitate bookings or handle excursion reservations on your behalf.

Q: Do I need a car to explore the area near Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you strongly need a car** (or will need to rely heavily on rideshares like Uber and Lyft) if you plan to explore the area. Reasons why a car is essential: * **Highway-centric, suburban environment:** The hotel is located along the US-290 (Northwest Freeway) corridor at Hollister Street. This area is dominated by multi-lane frontage roads, commercial parks, and strip developments, making it car-oriented rather than pedestrian-friendly. * **Limited walkability:** While you can walk to a handful of nearby fast-food restaurants (such as Whataburger or Chick-fil-A) or gas stations within 5–15 minutes, doing so involves navigating busy intersections and access roads. Reaching full-service grocery stores, shopping centers, or entertainment requires driving. * **Distance to major attractions:** Houston is vast, and this location sits about 12 to 15 miles northwest of Downtown Houston. Top destinations like the Houston Museum District, Memorial Park, the Galleria, and CityCentre are 15 to 30 minutes away by car. * **Limited public transit:** While Houston METRO buses operate in the general northwest area, routes connecting to central hubs or tourist destinations from this exact spot can be slow, require transfers, and significantly eat into your travel time. **Summary:** Unless you plan to stay confined to your room and only grab nearby fast food or order delivery, having a rental car is the best and most convenient way to get around. The hotel does offer free on-site parking.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer free local transportation?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not offer free local transportation or a local shuttle service. The property does provide **free self-parking** on-site if you have your own vehicle, and guests typically rely on rideshare services (such as Uber or Lyft), taxis, or local public transit to get around the area.

Q: Is the neighborhood around Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister more upscale or casual?

A: The area surrounding the **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** is decidedly **casual and utilitarian**, not upscale. Key characteristics of the neighborhood include: * **Commercial & Industrial Mix:** The hotel is located right off the US-290 corridor and Hollister Street in Northwest Houston. This pocket is heavily dominated by highway feeder-road commerce, business parks, distribution warehouses, auto repair shops, and light-industrial facilities. * **Dining & Retail:** Nearby establishments are primarily casual fast-food chains, strip-mall diners, gas stations, and local value-oriented eateries. There are no upscale shopping districts, high-end boutiques, or fine-dining options within the immediate walking vicinity. * **Environment:** It is a car-dependent, working-class/commercial corridor focused on highway transit and corporate-industrial access rather than luxury or pedestrian leisure. If you are looking for more upscale dining, shopping, and lodging in West/Northwest Houston, areas such as **CityCentre**, the **Memorial / Energy Corridor**, or the **Galleria** area (all located further south via Beltway 8 or I-610) would be a much better fit.

Q: Is there shopping close to Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, there is shopping close to this hotel.** The property is located at 5454 Hollister Street (near US-290/Northwest Freeway) in Northwest Houston, putting you within a short drive of convenience shopping, everyday essentials, and major retail centers: ### 1. Everyday Essentials & Groceries (1–3 miles) * **Northwest Crossing:** Located just down the street near the Hollister/US-290 intersection, offering budget apparel stores (such as Rainbow Shops), discount retail, and local service shops. * **Groceries & Pharmacy:** Several local supermarkets, convenience stores, and pharmacies (such as Walgreens and CVS) are within a 5-minute drive along Hollister St, Tidwell Rd, and Fairbanks North Houston Rd. * **Target & H-E-B:** A Target and regional grocery staple H-E-B are located a few miles away along the US-290 corridor and adjacent cross-streets. ### 2. Major Malls & Retail Hubs (10–20 minute drive) * **CityCentre & Town & Country Village** *(approx. 8 miles / 12–15 mins south via Sam Houston Tollway/Beltway 8)*: High-end outdoor shopping, major retail brands (Anthropologie, Urban Outfitters, Barnes & Noble), dining, and entertainment. * **Willowbrook Mall** *(approx. 8–9 miles / 15 mins north)*: A large traditional indoor shopping mall featuring over 140 stores, anchor department stores, and standard retail brands. * **The Galleria** *(approx. 9–10 miles / 15–20 mins southeast)*: Texas’s largest shopping mall, known for luxury retail, upscale dining, and major national department stores. * **Houston Premium Outlets** *(approx. 18 miles northwest out US-290)*: An open-air outlet center with more than 140 designer and brand-name outlet shops.

Q: What are some popular attractions near Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is located in northwest Houston near the intersection of US-290 and Hollister Street. Its location provides quick highway access to both local northwest Houston destinations and major city hubs within a 15- to 25-minute drive: ### Shopping, Dining & Entertainment * **CITYCENTRE & Town & Country Village** *(~8–9 miles south)*: An open-air district with high-end retail shops, boutique cinema, green spaces, and dining. * **The Galleria & Uptown Houston** *(~9–10 miles south)*: Texas's largest shopping center, featuring luxury shopping, department stores, and an indoor ice-skating rink. * **The Houston Heights** *(~8 miles southeast)*: A historic neighborhood known for 19th-century architecture, eclectic antique shops, coffeehouses, and indie restaurants. * **Willowbrook Mall** *(~8 miles north)*: A large suburban indoor shopping mall offering department stores, retail shops, and casual dining. * **Karbach Brewing Co.** *(~4 miles southeast)*: One of Houston’s most popular craft breweries, featuring an expansive beer garden, patio dining, and brewery tours. ### Parks & Outdoor Recreation * **Memorial Park & Houston Arboretum and Nature Center** *(~8–9 miles south)*: One of the largest urban parks in the country, offering miles of shaded hiking and running trails, golf courses, and native wildlife habitats. * **White Oak Bayou Greenway Trail** *(nearby access point)*: Paved, scenic trails popular with local runners and cyclists connecting northwest Houston toward downtown. * **Bear Creek Pioneers Park** *(~10 miles southwest)*: A large county park with walking trails, wildlife habitats, picnic pavilions, and sports fields. ### Major Houston Attractions (via US-290 & I-10) * **Downtown Houston** *(~12 miles southeast)*: Home to Minute Maid Park (baseball), the Theater District, and Discovery Green park. * **Houston Museum District & Hermann Park** *(~14 miles south)*: World-class cultural institutions including the Museum of Fine Arts, the Houston Museum of Natural Science, and the Houston Zoo.

Q: What are the typical foot traffic levels and business operating hours in the area around Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The area surrounding the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** (located at 5454 Hollister St, near the intersection of US-290 and Hollister Street in Northwest Houston) is primarily an **automobile-oriented, suburban commercial and industrial corridor**. --- ### **1. Foot Traffic Levels** * **Very Low to Minimal Pedestrian Activity:** * The neighborhood consists of highway feeder roads, wide multi-lane thoroughfares (Hollister St and the Northwest Freeway / US-290 service roads), and corporate/light-industrial parks. * Pedestrian infrastructure is sparse—sidewalks can be intermittent, crosswalks are long and high-speed, and distances between destinations are large. As a result, very few people walk for leisure or commuting. * **Peak Movement Periods:** * Rather than foot traffic, vehicular and commuter traffic dominates. * Activity peaks during **weekday morning rush hours (7:00 AM – 9:00 AM)** and **evening rush hours (4:30 PM – 6:30 PM)** as workers commute to nearby office parks, logistics facilities, and distribution centers. * Occasional foot traffic is mostly limited to hotel guests walking short distances to adjacent gas stations or drive-thru restaurants immediately next to the properties. --- ### **2. Typical Business Operating Hours** The types of businesses in this submarket fall into four clear categories: * **Gas Stations & Convenience Stores:** * **Hours:** Most are open **24 hours** or operate from roughly **5:00 AM to midnight**. These are the most accessible late-night amenities directly off the highway service road. * **Fast Food & Casual Dining:** * **Drive-thru fast food:** Generally open from **6:00 AM to 11:00 PM or midnight** (some offer 24-hour drive-thru service). * **Dine-in / Strip-center restaurants:** Typically operate from **11:00 AM to 9:00 PM or 10:00 PM** daily, with weekday lunch hours (11:30 AM – 1:30 PM) being their busiest period. * **Corporate Offices, Logistics & Industrial Businesses:** * **Hours:** Standard business hours, usually **8:00 AM to 5:00 PM, Monday through Friday**. * These facilities largely shut down over the weekend, causing the surrounding streets to become very quiet on Saturdays and Sundays. * **Big-Box Retail & Supermarkets (nearby along US-290 corridor):** * **Hours:** Typically open daily from **6:00 AM / 7:00 AM to 10:00 PM / 11:00 PM**. --- ### **Summary Takeaway for Visitors** If you are staying at this property, having a car or relying on rideshare services (Uber/Lyft) is strongly recommended. The area is not walkable for general shopping or entertainment, and evening street activity dies down substantially after standard office and dinner hours.

Q: Are lifeguards present at the pool at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no lifeguards on duty** at the pool at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Like most Extended Stay America locations and typical limited-service hotel properties, the seasonal outdoor pool operates on a **"swim at your own risk"** basis. Minors (under age 18) must be accompanied by an adult, and standard safety rules apply in place of staff supervision.

Q: Are pool towels provided at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, dedicated pool towels are generally not provided poolside** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. As a budget extended-stay hotel, the property does not maintain towel stations at its outdoor pool. Guests using the pool typically need to **bring their own beach/pool towels** or use their room bath towels (which can be exchanged for clean ones at the front desk).

Q: Are there any pool restrictions at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister (e.g., swimwear policy)?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** features a **seasonal outdoor swimming pool** and enforces standard hotel and public health pool regulations: * **Swimwear Policy:** Standard, appropriate swimwear is required for guests entering the pool. Regular street clothes, cut-off denim, and non-swimwear garments are generally prohibited to maintain water quality and filtration standards. Infants/toddlers who are not potty-trained must wear approved swim diapers. * **Age & Supervision Restrictions:** Children under the age of 18 are not permitted in the pool area without adult supervision. * **Seasonal Availability & Hours:** Because the outdoor pool is seasonal, it operates primarily during the warmer months and is subject to closure during the off-season, during inclement weather, or for routine maintenance. Daily operating hours are posted on-site at the pool gate. * **General Safety & Health Rules:** * No lifeguard is on duty (swim at your own risk). * No glass containers, food, or alcoholic beverages are permitted inside the pool enclosure. * Running, horseplay, and diving are not allowed. * Pets are not permitted in the pool or within the pool gated area (even though the hotel itself is pet-friendly). *Tip:* Because seasonal pool opening dates and specific daily hours can vary each year depending on weather and maintenance, it is best to contact the front desk directly at **(713) 895-8868** prior to arrival if pool access is critical to your stay.

Q: Are there any poolside activities available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no poolside activities, organized events, or resort-style entertainment** at this hotel. **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is a budget-friendly, extended-stay hotel. While it features a standard **seasonal outdoor swimming pool** for general swimming and lounging, it does not provide poolside services, pool games, poolside bar/food service, or scheduled activities.

Q: Are there lockers available at the pool or fitness center at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no lockers available** at the pool or fitness areas at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Like most budget extended-stay properties, the hotel features an open outdoor seasonal pool deck and basic fitness amenities without dedicated locker rooms or secure guest storage in public recreation areas. Guests are expected to change in their suites and leave valuables in their rooms.

Q: Are there time restrictions for kids at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not impose daytime "curfews" or specific building stay limits on children, but standard property and brand policies include notable age and time-related rules: * **Pool Supervision and Hours:** Children under the age of 18 are not permitted in the outdoor swimming pool area without adult supervision at all times. Pool hours are seasonal (open during warmer months, typically from late morning/afternoon until dusk). * **Quiet Hours:** In keeping with extended-stay standards, standard quiet hours are observed at night (generally starting around 9:00 PM or 10:00 PM), during which noise and children running or playing in hallways and common areas are restricted. * **Check-In Age:** Minors cannot book or stay in a room on their own; the primary registering guest must be at least 18 (or 21, depending on state age-of-majority confirmation) and must stay in the room. * **Kids Stay Free:** Children 17 and under can stay in the room for free with an accompanying adult, subject to normal room occupancy limits. *Tip:* If you are asking regarding specific amenities (such as breakfast hours or fitness/pool operating times), you can contact the property directly at **(713) 895-0029**.

Q: Are water slides available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, water slides are not available at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The hotel only features a standard, seasonal outdoor swimming pool.

Q: Can I bring food and drinks to the pool area at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you can generally bring your own food and drinks to the pool area, subject to standard pool safety rules:** * **No Glass:** Glass containers or bottles are strictly prohibited on the pool deck to prevent injuries and broken glass in the pool. Stick to plastic containers, cans, or reusable water bottles. * **Keep Food/Drink Out of the Water:** Food and beverages must remain on the patio/lounging deck and should not be consumed while inside the pool water. * **Clean Up:** Extended Stay America operates on a self-service model, so guests are expected to clear away all personal trash and wrappers into nearby bins. * **Alcohol:** While personal beverages are typically allowed on the deck, policies regarding visible alcohol consumption in common outdoor spaces can vary by property management. *(Note: The outdoor pool at this property is seasonal, typically operating between spring and early autumn. If you plan to host a gathering or have specific questions about alcoholic beverages, it is best to check in directly with the front desk upon arrival.)*

Q: Can I host a private pool event at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, you cannot host a private pool event there.** Extended Stay America locations operate as standard budget/extended-stay lodging. Their pool facilities come with key restrictions: 1. **Shared Amenity Only:** The seasonal outdoor pool is strictly a shared amenity intended solely for registered hotel guests. The chain does not rent out or close pool decks for private gatherings, pool parties, or outside visitors. 2. **Strict Pool & Quiet Policies:** Extended-stay hotels enforce strict rules regarding pool capacity, guest supervision, and quiet hours to avoid disturbing long-term residents. Parties with music, decorations, or non-staying guests are prohibited. 3. **Dedicated Event Spaces:** While the hotel does have an indoor meeting room available for reservation, this does not include pool privileges for event attendees. If you need a venue for a private pool gathering, you would be better served looking into private residential pool rentals (via platforms like Swimply) or boutique hotels and event spaces that explicitly offer private cabana or pool deck buyouts. If you have unique circumstances, you can contact the property's front desk directly at **(713) 895-7111** to confirm their exact on-site policies.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a lap pool or swim lanes?

A: **No**, it does not have a lap pool or dedicated swim lanes. The property only features a standard, small **seasonal outdoor swimming pool** designed for casual leisure and recreation.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a pool for fitness or water aerobics?

A: **No.** While the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister features a seasonal outdoor swimming pool, it is a standard, small recreational pool intended for casual leisure and cooling off. It is **not** a lap or fitness-oriented pool, and the hotel does not host or offer facilities for organized water aerobics or aquatic exercise classes.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a swimming pool?

A: **Yes**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister has an outdoor swimming pool, which is open seasonally.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer poolside cabanas for rent?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer poolside cabanas for rent. As a budget-friendly extended-stay property, its pool area features a standard seasonal outdoor swimming pool with basic poolside loungers/chairs for guest use, but no private cabanas, daybeds, or rental services.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer poolside service or waitstaff?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer poolside service or waitstaff. As a budget-friendly, extended-stay hotel, it provides basic self-service amenities. While it features a seasonal outdoor swimming pool, there is no on-site restaurant, pool bar, or waitstaff service available.

Q: Does the Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a children's pool?

A: **No**, the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not have a children's pool (kiddie pool). The property only features a single, standard seasonal outdoor swimming pool.

Q: Does the pool have a swim-up bar at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the pool does not have a swim-up bar. The hotel features a standard seasonal outdoor swimming pool, and as a budget-oriented, extended-stay property, it does not offer poolside food or beverage service.

Q: Is the pool at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister big enough for laps?

A: **No, it is not big enough for swimming laps.** The property has a small, standard seasonal outdoor pool intended primarily for wading, leisure, and cooling off. It lacks dedicated swim lanes and the necessary length for uninterrupted lap swimming. If you need a pool for fitness or lap swimming, you would be better served looking into nearby fitness centers (such as a local YMCA or commercial gym with aquatic facilities) or booking a full-service hotel with a dedicated lap/fitness pool.

Q: Is the pool family-friendly at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The pool at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** is **suitable for families, but basic**: * **General Setup:** It is a standard, seasonal outdoor pool rather than a resort-style aquatic area. It does feature a shallow end, making it easier for younger swimmers. * **Amenities:** It does not have dedicated kid-focused features such as splash pads, water slides, or a separate kiddie pool. * **Supervision Policy:** Like most extended-stay properties, there is no lifeguard on duty; guests under 18 years old are required to have adult supervision while in the pool area. * **Seasonality:** Because the pool is outdoor and seasonal, it is typically closed during cooler winter and early spring months. If your family is looking for a casual spot to cool off and splash around during warmer months, it will serve that purpose, but it does not offer water-park-style entertainment.

Q: Is the pool heated in colder months at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, the pool is not heated.** The hotel features a standard **outdoor pool that operates only seasonally** (typically from spring through early autumn, roughly March to October). During the colder late-fall and winter months, the pool is unheated and generally closed to guests.

Q: Is the pool private or shared with other properties at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The seasonal outdoor swimming pool is **private to this property**. It is dedicated exclusively to registered guests of this Extended Stay America location and is not shared with neighboring hotels or external properties. However, it is a shared, communal amenity among the guests staying at the hotel (rather than a private in-room or villa pool).

Q: Is the pool saltwater or chlorine at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The seasonal outdoor pool at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** is a standard commercial hotel swimming pool, which operates using **chlorine** sanitation rather than a saltwater system. *(Note: Saltwater systems are typically heavily marketed as a premium amenity when present at hotels, whereas economy extended-stay properties standardly utilize conventional chlorinated water. If you have a specific sensitivity or allergy, you can confirm directly with the front desk at (713) 939-9590 before booking).*

Q: Is there a day pass option at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there is no day pass option** at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Extended Stay America is a budget/mid-tier extended-stay hotel chain, and its properties do not participate in day-pass or resort-pass programs (such as ResortPass) for access to amenities like the pool or fitness areas. Access to property amenities is reserved exclusively for registered overnight guests. If you need a location in Houston strictly for daytime amenities (like pool or cabana access) or a daytime room booking: * Platforms like **ResortPass** feature participating full-service hotels and resorts in the Houston area offering day passes. * Platforms like **Dayuse** or **HotelsByDay** offer daytime room rentals at participating properties nearby.

Q: Is there a hot tub or jacuzzi available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no hot tub or jacuzzi available at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property does offer a seasonal outdoor swimming pool, and guest rooms feature standard bathtubs/shower combinations, but it does not have a dedicated hot tub or spa facility.

Q: Is there a kids pool or splash area at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no dedicated kids' pool, splash pad, or water-play area at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. The property only features a single, standard **seasonal outdoor swimming pool** (which includes a shallow end). Children are permitted in the main pool, but must be accompanied by adult supervision.

Q: Is there a pool for adults only at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is not an adults-only pool at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property has a single, seasonal outdoor swimming pool that is open to all guests. Its policy regarding children is simply that those under 18 years of age must be accompanied by an adult while using the pool.

Q: Is there a whirlpool, hottub, or jacuzzi available for guests at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no hot tub, whirlpool, or jacuzzi available for guests at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. The property does feature a **seasonal outdoor swimming pool** (open during warmer months), and guest rooms include standard private bathtubs/shower combinations, but it does not have a spa or jetted hot tub facility on site.

Q: Is there an accessible entrance to the on-site swimming pool at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: According to the property's official accessibility listings, **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not indicate or advertise an accessible entrance or ADA-compliant access (such as a pool lift or sloped entry ramp) for its seasonal outdoor swimming pool**. While the hotel provides general accessibility features—such as accessible parking, wheelchair-accessible paths to the main entrance, an accessible front desk, and ADA-compliant guest rooms—the pool area itself lacks specific accessible entry equipment. If you require a pool lift or zero-depth entry, it is best to contact the hotel directly at **+1 (713) 895-0965** to verify their current pool equipment and accommodations.

Q: Is there music or entertainment at the pool at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no music, entertainment, or poolside programming at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property is a budget, extended-stay hotel, and its pool is a basic, self-service seasonal outdoor swimming pool intended for quiet relaxation rather than recreation or events. It does not feature poolside sound systems, live performers, DJs, or activities.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no promotions or discounts specifically for the laundry facilities** at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. A few practical details to keep in mind regarding laundry at this location: * **Self-Service Facility:** Rather than a full-service hotel valet/dry-cleaning service, this property offers an on-site, self-service guest laundry room accessible 24/7. * **Standard Pricing:** The washers and dryers are coin- or card-operated and charged at a flat rate per load (typically around $2.00 to $3.50 per wash/dry cycle). * **Linens & Towels:** If you just need fresh bed linens or towels, you do not need to wash them yourself; you can exchange used room linens at the front desk free of charge at any time. * **Hotel Discounts:** While promotions do not apply to the laundry machines, overall stay discounts (such as long-term stay rates and the free *Extended Perks* program) apply to room bookings.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, self-service guest laundry facilities are available on-site at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister.

Q: Can I request dry cleaning at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer on-site dry cleaning or valet laundry services. The property only provides: * **Self-service, coin/card-operated guest laundry facilities** (washers and dryers) * An **iron and full-size ironing board** in the room If you need clothes dry-cleaned during your stay, you will need to take them to a nearby third-party dry cleaner in the surrounding area or use a mobile dry-cleaning/laundry pickup service.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a coin-operated laundry facility?

A: **Yes**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister features an on-site, coin-operated guest laundry facility. Like other Extended Stay America properties, these washers and dryers are accessible 24 hours a day for guest use.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer on-site laundry services?

A: **Yes.** Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister provides **on-site guest laundry facilities** (self-service/coin-operated washers and dryers) for guest use.

Q: How do I arrange laundry service at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, laundry is managed on a **self-service** basis: 1. **Locate the Guest Laundry Room:** The property features an on-site guest laundromat equipped with commercial washers and dryers. Ask the 24-hour front desk for directions to the laundry facility. 2. **Payment:** The machines are typically coin- or card-operated. If change is needed, the front desk can assist with breaking bills for quarters. 3. **Detergent and Supplies:** Bring your own laundry supplies or purchase single-use detergent packets at the on-site vending machines/front desk. 4. **Ironing:** Irons and ironing boards are provided in the guest rooms for pressing clothes. *Note: The hotel does not offer full-service wash-and-fold or valet dry cleaning. For professional drop-off or dry cleaning services, local laundry services or third-party mobile laundry pickup apps (e.g., Rinse, Hampr) can pick up directly from the property address: **5454 Hollister St, Houston, TX 77040**.*

Q: Is same-day dry cleaning available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, same-day dry cleaning is not available directly through **Extended Stay America Suites – Houston – Northwest – HWY 290 – Hollister**. As an economy, self-catering extended-stay property, this hotel only provides **on-site, self-serve coin/card-operated guest laundry facilities** (washers and dryers), alongside in-room irons and ironing boards. If you require same-day dry cleaning, you will need to utilize a local third-party dry cleaner or an on-demand mobile pickup/delivery dry cleaning service in the northwest Houston area.

Q: Is same-day laundry service available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the hotel does not offer a full-service, same-day laundry or dry cleaning drop-off service. Instead, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister provides an **on-site, coin-/card-operated self-service guest laundromat** equipped with washers and dryers that guests can use at their convenience.

Q: Is valet dry cleaning available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, valet dry cleaning is not available at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**. Like most economy Extended Stay America properties, the hotel offers **self-service, coin/card-operated on-site guest laundry facilities** (washers and dryers) instead of full-service valet or dry cleaning. If you require professional dry cleaning during your stay, you will need to use a local dry cleaner in the surrounding area.

Q: What are the laundry hours at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The on-site guest laundry facilities at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** are open **24 hours a day, 7 days a week**. The facility is coin-operated, allowing guests to wash and dry clothes at any time.

Q: What is the turnaround time for laundry service at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** does not offer a drop-off or dry-cleaning laundry service. Instead, the property provides a **self-service, on-site guest laundry room** equipped with coin-operated washers and dryers that are accessible 24 hours a day. Because guests do their own laundry, turnaround time simply depends on the length of the wash and dry cycles (typically **1 to 1.5 hours** per load).

Q: Are loyalty perks included with packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister**, whether loyalty perks are included with a "package" depends on what type of package you are referring to: ### 1. If you mean travel/vacation packages (e.g., flight + hotel bundles booked via Expedia, Priceline, etc.) * **Generally, no.** Like most major hotel chains, Extended Stay America's loyalty program—**Extended Perks**—requires you to **book direct** (through ESA.com, their call center, or directly at the property) to receive room-specific loyalty benefits such as the *Exclusive Member Rate*. * According to the Extended Perks terms and conditions, member discounted rates cannot be combined with third-party promotions, outside offers, or pre-bundled packages. * Additionally, reservations booked through third-party travel packages will not track within your direct Extended Perks online profile. ### 2. If you mean ESA extended-stay packages (such as their *Extended Plus Program* or weekly/monthly long-term rates) * **Yes, but they function as stand-alone discounts.** * When booking directly with the property or on the official website for extended durations (e.g., 7+, 15+, 30+, or 60+ days), on-property loyalty perks—such as requests for early check-in or late checkout (available on stays of 7+ nights, subject to availability)—apply. * However, percentage-off coupons or registration promo codes generally cannot be stacked on top of heavily discounted long-term/contracted packages. ### 3. If you mean receiving mail and deliveries (postal packages) * If your question is about receiving physical shipments, all registered guests at this location may have personal mail and delivery packages sent to the front desk at no extra charge, regardless of loyalty membership status.

Q: Are member rates lower than public rates at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, member rates are generally lower than public rates** at this hotel (and across Extended Stay America properties). When you book directly through Extended Stay America (via their website, app, or front desk), members of their free rewards program—**Extended Perks**—receive access to an **Exclusive Member Rate** that is discounted relative to the standard public/best available rate. Key details to keep in mind: * **Requirement:** You must be signed into your Extended Perks account at the time of booking to see and lock in the discounted member rate. * **Length of Stay:** Extended Stay America also uses tiered pricing based on the duration of your stay (e.g., 7+, 15+, or 30+ nights), so booking longer periods as a member provides even deeper savings compared to nightly rack rates. * **Third-Party Rates:** While member direct rates are lower than standard direct public rates, third-party travel sites (OTAs like Kayak, Priceline, etc.) may occasionally run independent flash sales or non-refundable deals; however, Extended Stay America offers a Best Rate Guarantee for publicly available direct comparisons.

Q: Are there AAA or AARP discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, discounts are available at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, though their policies differ slightly between AAA and AARP: * **AAA / Auto Club Discount:** * Extended Stay America offers an official **Auto Club / AAA member discount**. * It typically applies to short stays (generally 1 to 6 nights). * You can select the **"Auto Club/AAA"** rate when booking directly on the Extended Stay America website or via AAA Travel. You will be asked to present your valid AAA membership card at check-in. * **AARP / Senior Discount:** * While Extended Stay America is not an exclusive official AARP program partner, they offer a general **Senior Hotel Discount** for travelers **ages 55 and older**. * Because the age requirement matches or exceeds standard AARP eligibility (age 50+), AARP members who are 55+ qualify for this rate regardless of formal club membership. * You can select **"Senior Discount"** in the rate dropdown when booking online and show a government-issued photo ID at check-in. *(Tip: If you plan to stay longer than a week, Extended Stay America's standard weekly or monthly tiered rates often provide a larger percentage off than auto or senior discount codes.)*

Q: Are there advance purchase discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister participates in the brand’s **Advance Purchase Rate** program. Key details of this rate include: * **Discount:** Typically saves up to **10%** off the standard nightly rate. * **Booking Window:** Must be reserved and prepaid at least **7 days in advance** of your check-in date. * **Payment & Cancellation Policy:** The full reservation amount is charged at the time of booking. These bookings are **non-refundable and non-modifiable**, with the only exception usually being a standard 24-hour grace period from the time the booking was made. * **Availability:** Advance purchase rates are subject to room availability and may not be offered during certain peak demand periods or high-occupancy dates. You can check and book this rate by selecting your dates directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or by calling their reservations line.

Q: Are there all-inclusive options at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are no all-inclusive options at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. This property is a budget-friendly extended-stay hotel rather than a resort. Its services and amenities are structured around self-sufficiency: * **Meals:** There are no full dining plans or on-site restaurants. Rooms feature **fully equipped kitchens** (with a stovetop, microwave, full-size refrigerator, and cookware/utensils) designed for guests to prepare their own food. * **Included standard amenities:** The nightly or extended-stay room rate does include standard essentials such as a complimentary grab-and-go breakfast, free Wi-Fi, and free on-site parking.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America** typically participates in chain-wide **Black Friday and Cyber Monday / "Cyber Week" sales**, which include the **Houston - Northwest - Hwy. 290 - Hollister** location: * **What the deals usually look like:** In past years, Extended Stay America has run nationwide Cyber Week/holiday promotions offering discounts of **up to 55% to 61% off** retail rates (often requiring a seasonal promo code or signing in to their free *Extended Perks* program). * **Timing:** These promotions are typically announced during the week of Thanksgiving through Cyber Monday and early December. * **Location Participation:** Because discounts are brand-wide, participating properties like the Houston Northwest Hollister branch generally accept these promo codes, though they are subject to room availability, minimum stay lengths, and blackout dates. **How to find and redeem them:** 1. **Check the Special Offers Page:** Around late November, visit the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/deals) to find the active Black Friday/Cyber Week promo code. 2. **Apply the Promo Code:** When searching for the *Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister* property, enter the seasonal code into the "Special Rate / Promo Code" dropdown box. 3. **Join Extended Perks:** If the Black Friday sale has not launched yet, joining their free **Extended Perks** program grants instant access to member-only discounts and weekly email specials, which can often match holiday rate cuts.

Q: Are there corporate discounts available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, corporate discounts are available** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. Because Extended Stay America is specifically geared toward business travel, project crews, and extended relocations, you can access corporate pricing in a few ways: ### 1. Existing Corporate Codes / Programs * If your company or organization has an existing corporate account or negotiated agreement with Extended Stay America, you can input your **Corporate ID / Account Code** online during checkout, or book through your corporate travel management tool (such as Concur, Egencia, etc.) to see the pre-negotiated corporate rates automatically. ### 2. Setting Up a New Company Account * Companies looking to set up ongoing corporate rates or project-based accounts can submit an inquiry through the [Extended Stay America Corporate Travel portal](https://www.extendedstayamerica.com/). * ESA assigns a dedicated account manager who can set up **preferred partner pricing**, direct billing, and volume-based discounts for your organization. ### 3. Tiered Extended-Stay & Group Discounts * Even without an established corporate code, this location offers tiered **"STAY longer. Save more."** rates: * Weekly discounts (7+ nights) * Monthly discounts (30+ nights) * If you are booking a block of rooms for a crew, team, or long-term project, you can contact the sales department directly to negotiate a group/crew rate. ### 4. Government & Contractor Rates * Extended Stay America participates in official federal and state government per-diem rates for government employees and military personnel traveling on business. ### How to Book or Inquire Directly: * **Hotel Direct Phone:** (713) 895-0965 * **Location:** 5454 Hollister St., Houston, TX 77040 * **Online Booking:** Select the corporate/promotional code option in the rate drop-down on the Extended Stay America website.

Q: Are there credit card partner promotions at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** does **not** have its own property-specific, permanent credit card partner promotions or a co-branded hotel credit card. Discounts or promotional savings can typically be accessed through broader card issuer programs or general booking channels: 1. **Card Issuer Merchant Offers (Targeted Cash Back):** * **Chase Offers, Amex Offers, Capital One Offers, and Bank of America Americas:** Extended Stay America frequently appears in targeted cash-back programs (e.g., *Spend $150+, get $30 back* or *5%–10% cash back*). * These offers are targeted to individual cardholders rather than the specific location. Check the "Offers" section of your credit card mobile app or online account prior to booking directly through Extended Stay America's website. 2. **Bank Travel Portals:** * Cards such as the **Chase Sapphire**, **Capital One Venture**, or **Citi Strata** often offer 5x to 10x points/miles or allow statement credits when booking properties through their respective travel portals (Chase Travel, Capital One Travel, etc.). 3. **General Travel Card Multipliers:** * Credit cards with a broad **"Travel"** or **"Hotels"** bonus category (e.g., Chase Sapphire Reserve/Preferred, Wells Fargo Autograph, Citi Premier) will code room charges at this location under standard lodging Merchant Category Codes (MCC 7011). 4. **Alternative Extended Stay America Discounts:** * **Extended Perks:** Free to join; provides exclusive member rates, a registration discount on future stays, and third-party retail partner deals. * **Corporate / AAA / AARP / Military:** Standard discounted rates are selectable on their website if you qualify.

Q: Are there dining credit packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer dining credit packages.** Because Extended Stay America properties operate as budget-friendly, self-catering extended-stay hotels, they do not feature full-service on-site restaurants, bars, or room-service dining programs that utilize dining credits. Instead, food and dining options at this property include: * **In-Suite Kitchens:** Every suite is equipped with a full kitchen (stovetop, full-sized refrigerator, microwave, and cooking/dining utensils) intended for guests to prepare their own meals. * **Complimentary Grab-and-Go Breakfast:** Free light breakfast items (such as coffee, tea, muffins, oatmeal, and breakfast bars) are provided in the lobby. * **Delivery & Discounts:** Extended Stay America partners with Grubhub to offer guests a free trial period for Grubhub+ (waived delivery fees on eligible orders), and members of the free Extended Perks loyalty program can access coupons/discounts for various national retail and dining partners.

Q: Are there event or festival-themed packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer event- or festival-themed packages.** As an economy, extended-stay brand, Extended Stay America focuses on functional, long-term amenities (such as in-room fully equipped kitchens, weekly/monthly rates, and complimentary grab-and-go breakfast) rather than curated packages, entertainment bundles, or experiential add-ons. Discounts and rate options at this location are typically limited to: * **Length-of-stay discounts** (weekly and monthly tiered rates) * **Extended Perks member rates** * **Standard affinity discounts** (AAA, senior/AARP, military/government, corporate rates) Travelers attending nearby events or festivals in Houston (such as the Houston Livestock Show and Rodeo, festivals downtown, or events at CityCentre) frequently use the property as an affordable, self-catering lodging base, but festival admission, themed merchandise, and event shuttles must be arranged independently.

Q: Are there golf stay-and-play packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no golf stay-and-play packages** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. This property is a budget-friendly, extended-stay hotel geared toward self-catering business and leisure travelers. Standard amenities include in-suite kitchens, complimentary grab-and-go breakfast, self-service guest laundry, and a seasonal pool, but the hotel does not partner with or offer packages related to golf courses. If you are looking to play golf while staying in the area, you would need to book tee times separately at nearby public courses (such as Jersey Meadow Golf Club or Bear Creek Golf World) or consider dedicated Houston-area golf resorts (such as The Woodlands Resort or Margaritaville Lake Resort on Lake Conroe) that feature official stay-and-play deals.

Q: Are there group booking discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, group booking discounts are available** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** through the Extended Stay America brand’s group and corporate sales programs. Standard policy details for securing group discounts include: * **Group Sizes & Stays:** * **Short-Term Groups (Events, Weddings, Reunions, Sports Teams):** Discounts are generally available when reserving a room block of **10 or more rooms**. * **Project / Long-Term Crews:** Discounted corporate/project rates can be arranged for as few as **5 or more rooms** staying for **7 nights or longer**. * **Length-of-Stay Savings:** Extended Stay America properties automatically offer tiered discounts the longer you stay (e.g., *STAY Longer, Save More* for 7+ or 30+ nights), which stacks well for teams or crews on extended assignments. * **How to Book Group Rates:** Group rates cannot typically be booked through standard online checkouts. You can request a quote or book by: * Calling the Extended Stay America Group Sales department directly at **1-877-701-3383**. * Submitting a group inquiry form through the official Extended Stay America [Groups & Meetings page](https://www.extendedstayamerica.com/groups-and-meetings). * Contacting the local property directly to connect with their regional or on-site sales manager. *Note: Group policies, cancellation terms, and deposit requirements often differ from individual bookings when reserving more than 5 rooms.*

Q: Are there holiday packages available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** offer curated "holiday packages" (such as festive bundles, dining experiences, or holiday event packages). As an extended-stay, budget-friendly suite property, their standard offerings are centered around practical accommodations rather than seasonal vacation bundles: * **Seasonal/Holiday Promotional Discounts:** Extended Stay America frequently runs seasonal promo codes, member discounts via their *Extended Perks* program, and promotional rate sales during major holiday travel periods (e.g., Thanksgiving, Christmas, New Year's). * **Long-Term Stay Rates:** They offer tiered discounts based on the length of stay, with discounted weekly (7+ nights) and monthly (30+ nights) rates. * **Standard Inclusions:** All bookings include in-suite full kitchens, free grab-and-go breakfast, free Wi-Fi, and pet-friendly room availability. To find available seasonal promotional codes for your dates, check the **Deals/Special Offers** page on the official Extended Stay America website or contact the property directly.

Q: Are there last-minute deals available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Last-minute deals for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** vary based on current occupancy, day of the week, and booking platform. Room rates at this location typically range from approximately **$45 to $75 per night** (excluding taxes and fees). Ways to secure the best last-minute rate: * **Official Extended Stay America Website:** The official site frequently features member discounts (via their free Extended Perks program), AAA/AARP/military rates, and tiered discounts if you are staying multiple nights. * **Online Travel Agencies (OTAs):** Platforms such as Priceline, Agoda, and Booking.com often provide "mobile-only" discounts or last-minute flash deals. * **Direct Call:** If you need a room for tonight, calling the front desk directly can sometimes match or beat lower third-party online rates. *(Note: Most reservations require a government-issued photo ID, a credit card for payment, and an incidental deposit [usually around $100–$150] at check-in).*

Q: Are there midweek specials at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not offer an official, recurring discount marketed specifically as a “midweek special.” However, you can secure lower rates for midweek stays using their standard pricing and discount structures: 1. **Lower Midweek Base Rates:** Because hotel rates fluctuate based on local demand and occupancy, short Sunday-through-Thursday stays frequently price lower than weekend nights. 2. **"Stay Longer, Save More" Tiers:** Discounts kick in automatically once you stay 7+ nights (or 30+ nights for extended business/personal travel), which reduces the average nightly cost significantly across midweek days. 3. **Extended Perks Program:** Signing up for Extended Stay America’s free rewards program (*Extended Perks*) gives you an instant discount (typically 10%–20% off your next booking), special weekly promo codes, and member-only pricing. 4. **Standard Discounts:** AAA/Auto Club, AARP/Senior, and Military/Government rates apply to midweek dates. **Tip:** Check their official booking site or call the property directly at **(713) 895-7888** for current promo codes or to ask the front desk if they are running any local unadvertised weekday corporate or leisure discounts.

Q: Are there off-season discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not have a formal program labeled “off-season discounts,” but its pricing reflects seasonal fluctuations along with several year-round savings options: ### 1. Dynamic / Seasonal Rates * Like most Houston-area hotels, this property uses **dynamic pricing**. * During traditionally slower travel periods in Houston (such as mid-to-late winter or late summer periods between major events), nightly baseline rates tend to drop naturally, often dipping into the **$45–$60/night** range before taxes and fees. ### 2. Length-of-Stay Discounts (Weekly & Monthly Rates) * Extended Stay America structures its primary discounts around the duration of your stay rather than the time of year. * Discounts automatically apply for bookings of **7+ nights (weekly rate)** and **30+ nights (monthly rate)**, resulting in a significantly lower per-night rate. ### 3. Extended Perks Rewards & Member Discounts * Joining the free **Extended Perks** loyalty program offers an immediate member discount on every booking. * Members also receive promotional promo codes via email during off-peak periods and regional slow seasons. ### 4. Standard Affiliation Discounts * Discounts are generally available year-round for: * **AAA / CAA members** * **AARP / Seniors** * **Military and government personnel** **Tip:** If you are booking for a slower travel month, check dates directly on the [Extended Stay America website](https://www.extendedstayamerica.com) while signed into an Extended Perks account, or compare on aggregators (like Kayak or Priceline) to find the lowest off-peak promotional rate.

Q: Are there romantic getaway packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not offer romantic getaway packages.** Extended Stay America is an economy/budget-friendly, extended-stay brand. Its services and amenities are tailored primarily for business travelers, relocations, and long-term stays rather than romantic hospitality. At this location, standard amenities include: * Studio suites with fully equipped kitchens (stovetop, microwave, full refrigerator) * Complimentary grab-and-go breakfast * Free Wi-Fi and parking * A seasonal outdoor pool and on-site guest laundry The property does not offer romantic services, such as champagne/chocolate arrivals, couples' spa services, turndown service, or honeymoon packages. If you are planning a romantic getaway in the Houston area, consider full-service or boutique hotels that offer dedicated romance packages (such as **The Post Oak Hotel at Uptown**, **Hotel Granduca**, or **The Houstonian Hotel, Club & Spa**).

Q: Are there summer vacation packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not offer resort-style or traditional "summer vacation packages" (such as bundled sightseeing, meals, or attraction passes). Because it operates as an extended-stay, budget-friendly suite hotel designed for long- or short-term lodging, its offerings and discounts typically consist of: * **Length-of-Stay Discounts:** Tiered weekly and monthly rate discounts for stays of 7+ or 30+ nights. * **Seasonal & Promotional Deals:** Extended Stay America periodically runs seasonal sales or promotional promo codes across its brand during the summer (available directly via their website or rewards program). * **Third-Party Travel Bundles:** Online travel agencies (like Expedia, Priceline, or Kayak) often let you bundle a room at this property with flights or car rentals into a custom package deal. **Summer-friendly amenities at this specific property include:** * A seasonal outdoor swimming pool (typically open spring through autumn). * In-room full kitchens (full-size refrigerator, stovetop, microwave). * Free grab-and-go breakfast, free Wi-Fi, and on-site guest laundry.

Q: Are there wedding or event room block discounts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, discounted room blocks are available for weddings and private events at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, following Extended Stay America’s corporate group booking policies: * **Group Block Eligibility:** Discounted rates for weddings, family reunions, and private events generally apply when booking **10 or more rooms**. * **Extended Stays:** Additional tiered discounts (*STAY longer. Save more.*) apply if members of the block are staying 7 nights or longer. * **Dedicated Assistance:** Extended Stay America assigns a dedicated sales representative to handle contracting, block coordination, and group billing. ### How to Book a Wedding/Event Block: 1. **Corporate Group Sales Line:** Call Extended Stay America’s dedicated group sales desk directly at **1-877-701-3383**. 2. **Online Inquiry:** Submit a request through the **Groups & Meetings** inquiry form on the official Extended Stay America website (`esa.com`). 3. **Contact Property Directly:** For smaller blocks (fewer than 10 rooms) or courtesy holds, you can contact the front desk or local sales coordinator at the Hollister location directly to ask about courtesy blocks, group rates, or available promotional codes.

Q: Are weekday rates cheaper than weekend rates at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**, **weekday rates are not consistently cheaper than weekend rates**—in fact, weekday rates are frequently **the same as or higher** than weekend rates depending on the week. ### How pricing works at this location: 1. **Business/Corporate Demand (Northwest Houston / Hwy 290 Corridor):** Because this area caters heavily to contractors, corporate travelers, and business visits, demand tends to peak during mid-week (Tuesday through Thursday), which often pushes **weekday rates slightly higher** than weekend nights (Friday and Saturday). 2. **Dynamic / Seasonal Pricing:** Like most hotel chains, this property uses dynamic pricing: - On average weekends with normal demand, room rates often drop or stay level compared to Tuesday–Wednesday nights. - Conversely, during major Houston events, sports tournaments, conventions, or holidays, weekend rates can spike above weekday rates. 3. **Weekly / Extended-Stay Flat Rates:** If you book a stay of 7 nights or longer, the property offers discounted weekly tiers where rates are averaged out across both weekdays and weekends. **Tip:** If you are booking a short stay, check specific dates directly on the Extended Stay America website or aggregator tools (like Kayak or Google Hotels), as Sunday and Monday nights are typically the cheapest, while Tuesday/Wednesday or event weekends tend to be the highest.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a loyalty program?

A: **Yes.** As a brand property, the Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister participates in the brand’s loyalty program, called **Extended Perks**. Unlike traditional points- or tier-based hotel programs, **Extended Perks** is free to join and focuses on instant savings and lifestyle perks, including: * **Exclusive Member Rates:** Discounted room rates when booking directly through Extended Stay America. * **Sign-Up Discount:** An immediate promo code (typically 10% off) to use on an upcoming reservation. * **Stay Perks:** Complimentary early check-in and late checkout for longer stays (usually 7+ nights, subject to availability). * **Partner Discounts:** Access to everyday savings on dining, rental cars, retail, and entertainment through their partner network. * **Monthly Member Drawings:** Automatic entries for each night stayed to win gift cards and other prizes.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have spring break promotions?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not typically feature a permanent or exclusive property-level promotion specifically named "Spring Break." Instead, savings for spring travel are available through chain-wide brand promotions and year-round discount structures: ### How to Get Discounts for Spring Break: 1. **Brand-Wide Seasonal Sales & Promo Codes:** Extended Stay America frequently runs seasonal discounts (such as late winter/early spring sales offering percentage-off deals) across its nationwide portfolio, which includes this Houston location. 2. **Weekly & Extended Stay Tiers:** The hotel automatically offers tiered pricing that scales down the nightly rate if you stay for 7+ or 14+ nights, which can lower costs significantly for a week-long or multi-week break. 3. **Extended Perks Rewards Program:** Signing up for the free *Extended Perks* program through the Extended Stay America website unlocks an immediate discount (typically 10%–20% off) plus member-only promotional rates. 4. **Standard Special Rates:** The property participates in standard discounts, including: - AAA / Auto Club member rates - Government and Military rates - Senior discounts (ages 55+) - Advance purchase rates To check if an active spring coupon code is currently available for your travel dates, visit the **Deals & Offers** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) or contact the front desk directly.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer Christmas or New Year’s deals?

A: **Yes, but typically through brand-wide promotions rather than location-specific packages.** **Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister** participates in the corporate Extended Stay America deals and discount structures: ### 1. Seasonal Holiday Promotions * **Winter & Holiday Sales:** Extended Stay America regularly runs nationwide holiday campaigns (such as their annual *“Dashing Through the Savings”* or winter flash sales) leading up to Christmas and New Year’s. These typically offer promo codes (e.g., booking discounts ranging from 20% to over 50% off depending on the length of stay) that are redeemable at participating properties, including the Houston Hwy. 290 location. * **Black Friday / Cyber Week Deals:** Extended Stay America often launches limited-time booking promos in late November that can be applied to reservations over Christmas and New Year’s week. ### 2. Standard Discounts Valid Over the Holidays If no specific holiday sale code is active when you book, you can still access discounted rates across the holidays via: * **Extended Perks Rewards:** Signing up for the free *Extended Perks* program provides an instant member discount (typically 10% off) plus periodic member-exclusive holiday promos. * **Length-of-Stay Savings:** Because the brand is built around extended stays, staying 7+ or 30+ nights automatically lowers the nightly rate, which is useful if you are staying for the entire holiday season. * **Special Group Rates:** Discounts for AAA/CAA, seniors (55+), and military/government personnel apply year-round, subject to room availability. ### Tips for Booking: * **Check the Deals Page:** Visit the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/deals) closer to November/December to catch active holiday coupon codes. * **Book Early:** Holiday travel can limit room availability, and certain promotional rates have blackout dates or non-refundable terms depending on demand. * **Contact the Front Desk Directly:** For questions about extended holiday blocks or corporate/event rates, call the property directly at **+1 713-895-8884**.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer discounts for booking direct?

A: **Yes**, booking directly with **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** provides access to discounts and savings through the chain's direct-booking incentives: 1. **Extended Perks Member Rates & Sign-Up Discount:** Signing up for the free **Extended Perks** rewards program unlocks an **Exclusive Member Rate** every time you book direct via the official website (`esa.com`) or by phone. New members also routinely receive a **10% discount** off their next booking upon registering. 2. **Best Rate Guarantee:** Booking directly guarantees the lowest rate. If you find a lower qualifying rate on a third-party website within 24 hours of booking, Extended Stay America will match that price and provide an additional **10% off**. 3. **STAY Longer, Save More (Extended Stay Rates):** Booking directly automatically applies tiered length-of-stay discounts. Stays of 7+ nights receive discounted weekly rates (often up to 20% off), and stays of 30+ nights can save up to 30%–45% off standard nightly pricing. 4. **Direct Promo Codes and Special Rates:** Direct bookings allow the use of seasonal promotional codes (such as flash sales) and special group rates, including discounts for **AAA members, seniors, government/military personnel, and students**. To receive these discounts, book through the **Extended Stay America official website (esa.com)** or call their direct reservation line, and sign in to (or join) Extended Perks before completing your reservation.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer family bundles?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** offer packaged "family bundles." However, the property and chain provide several standard **family-oriented perks and accommodations**: * **Kids Stay Free:** Children 17 and under stay free when accompanied by an adult. * **Family-Sized Suites:** Multi-bed options (such as Deluxe Studios featuring two queen beds plus a sleeper sofa) that can accommodate up to 4–6 guests. * **In-Suite Kitchens:** Full-sized refrigerators, stovetops, microwaves, and cookware/utensils to prepare family meals. * **Amenities:** Free Wi-Fi, seasonal outdoor pool, on-site guest laundry, and pet-friendly room options. * **Extended Stay Discounts:** Tiered savings for weekly and monthly bookings rather than bundle packages. If you are looking to book adjoining rooms or inquire about group rates for a larger family trip, contact the hotel directly at **(713) 895-7774**.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer government or military rates?

A: **Yes**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister location offers **Government & Military rates**. ### Key Details: * **Eligibility:** Available to U.S. federal and state government employees, active-duty military personnel, and veterans. * **How to book:** When booking through the Extended Stay America website or app, select **“Government & Military”** from the special rates dropdown menu to view eligible room rates for your stay dates. * **Official travel support:** The brand participates in TDY (Temporary Duty) and PCS (Permanent Change of Station) lodging policies, honoring per diem allowances (including Department of Defense flat-rate lodging guidelines for stays over 30 nights). * **ID requirement:** You must present a valid government or military photo ID at check-in; otherwise, the reservation defaults to the best available standard rate.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer long-stay discounts?

A: **Yes**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister offers tiered long-stay discounts. How their long-stay pricing works: * **Weekly Discounts (7+ Nights):** Reduced nightly rates automatically kick in when you book a stay of 7 consecutive nights or more. * **Monthly/Extended Discounts (30+ Nights):** Deeper discounts apply for stays of 30 nights or longer, with savings reaching up to 40%–45% off standard short-term rates depending on seasonality and room type. * **Tiered Pricing:** The chain uses tiered thresholds (typically 7–14 nights, 15–29 nights, 30+ nights, and 90+ nights), meaning the average nightly price decreases the longer your reservation is. * **Additional Member Discounts:** Joining their free loyalty program, **Extended Perks**, provides an additional discount on top of long-stay rates. **Note:** The discounts are automatically applied when searching dates on the official website or booking directly with the property. However, if you book a discounted weekly/monthly rate and choose to check out earlier than the qualifying duration, the rate will usually revert to the standard nightly rate for the days stayed.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer referral discounts?

A: **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** does **not** offer a standard "refer-a-friend" consumer discount. However, they do participate in several formal referral and discount programs: * **Apartment Referral Program (B2B):** Extended Stay America runs an apartment referral program where property managers or leasing companies can register to refer relocated renters or prospective tenants and earn a referral commission. * **Affiliate Referral Program:** Web publishers and partners can earn commission via affiliate networks (such as Impact or Commission Junction) by referring guests who book online. ### Other Ways to Get Discounts at This Location If you are looking to lower your rate, you can take advantage of the following: * **Extended Perks Rewards Program:** Free to join; provides an instant discount promo code (typically 10% off your first stay), exclusive member rates, and partner deals. * **Length-of-Stay Discounts:** Discounted weekly and monthly rates automatically apply for stays of 7+ or 30+ nights. * **Special Standard Rates:** Discounts for AAA/CAA members, seniors (55+), military and government personnel, and students.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister offers both refundable and non-refundable rate options: * **Refundable / Flexible Rates:** Standard rates usually allow free cancellation up to a designated window (typically 24 to 48 hours prior to check-in or arrival date, depending on the booking platform and season). * **Non-Refundable / Advance Purchase Rates:** Discounted rates (such as "Advance Purchase" rates) require upfront prepayment and are non-refundable/non-modifiable (usually with an exception only if cancelled within 24 hours of booking). When booking directly on the Extended Stay America website or via third-party travel sites (such as Booking.com or Expedia), you will see the cancellation terms and deposit requirements clearly displayed next to each room rate option.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer spa packages?

A: **No**, Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister does not offer spa packages or on-site spa services. It is a budget-friendly, extended-stay hotel that focuses on essential self-catering amenities, such as suites with fully equipped kitchens, free Wi-Fi, on-site laundry facilities, grab-and-go breakfast, and a seasonal outdoor pool. Guests seeking spa treatments would need to book services through third-party day spas or wellness centers in the surrounding Houston area.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister price match other sites?

A: **Yes**, this location participates in Extended Stay America’s brand-wide **Best Rate Guarantee (Price Match) program**. If you find a lower rate on another website, Extended Stay America will match it and offer a discount, provided you follow their claim process: ### How It Works: 1. **Book Direct First:** You must first have a confirmed reservation booked through an official Extended Stay America channel (the official website `esa.com`, mobile app, phone reservation center, or directly at the hotel). 2. **Find a Lower Competing Rate:** The lower rate must be for: * The exact same hotel (*Houston - Northwest - Hwy. 290 - Hollister*). * The same check-in/check-out dates. * The same room type and cancellation terms. * Publicly available, viewable, and immediately bookable by anyone on a qualified non-ESA site. 3. **Submit a Claim:** You must submit an online **Best Rate Guarantee Claim Form** within **24 hours** of booking your direct reservation and at least **72 hours prior to check-in**. 4. **Reward:** If the claim is verified and approved, they will match the lower rate **plus give you an additional 10% off** your nightly rate. ### Exclusions: The price match does **not** apply to: * Member-only, gated, or opaque rates (such as Hotwire, Priceline Express Deals, or AAA/AARP membership discounts). * Packaged rates (bundled with airfare or car rentals). * Rates that require a login, promo code, or offline negotiation.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister run limited-time promotions?

A: **Yes**, the Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister location regularly participates in limited-time promotions. These discounts are offered both brand-wide and seasonally: * **Flash Sales & Seasonal Promos:** Extended Stay America frequently runs limited-time sales (such as seasonal flash sales, holiday discounts, and weekend promo codes) that apply to participating properties, including this Houston location. * **Extended Perks Member Sales:** Members of the free *Extended Perks* loyalty program receive access to exclusive, time-sensitive deals, member-only promo codes, and up to 50%+ off stays during limited promotional windows. * **Length-of-Stay Deals:** In addition to limited-time sales, they offer tiered discounts for weekly (7+ nights) and monthly (30+ nights) extended stays. * **Third-Party Limited-Time Deals:** Platforms like Priceline, Expedia, and Kayak often feature limited-time member rates, mobile-only rates, or flash discounts for this specific property. **How to find active promotions:** 1. Check the **Special Offers** or **Deals** section directly on the [Extended Stay America website](https://www.extendedstayamerica.com). 2. Sign in to (or join) an **Extended Perks** account before searching to view active promo codes and member-only pricing. 3. Look at major travel booking sites (e.g., Kayak, Booking.com, Priceline) to see if promotional or flash rates are running for your travel dates.

Q: Is breakfast included in any packages at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, but you do not need a special package.** A complimentary **grab-and-go breakfast** is included as a standard amenity for **all guests** staying at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The grab-and-go breakfast is available daily and typically consists of items such as: * Fresh coffee and tea * Breakfast bars and muffins * Oatmeal packets * Fresh fruit Because it is a free property-wide amenity, it is already included regardless of the room rate or package you book.

Q: Does the Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a fitness center?

A: **No, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have a fitness center**. According to Extended Stay America's official amenities listing for this property, on-site recreational and core amenities are limited to: * A seasonal outdoor swimming pool * Fully equipped in-room kitchens * On-site guest laundry facilities * Free Wi-Fi * Pet-friendly rooms If you need gym access during your stay, you would need to use a nearby local gym or fitness club.

Q: Are all guestrooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** At **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**, bathtub safety grab bars are installed in the ADA-accessible guest rooms (such as the *Mobility Accessible with Tub* suites). Standard rooms do not typically feature grab bars in the tubs. If you require grab bars for your stay: * Be sure to specifically select and reserve a **Mobility Accessible** room type with a tub. * You can contact the property directly (or Extended Stay America accessibility support at 1-800-804-3724) to confirm availability and ensure the feature is assigned to your reservation.

Q: Are complimentary toll-free calls available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, complimentary toll-free calls are not guaranteed to be free.** According to Extended Stay America's amenities for the **Houston - Northwest - Hwy. 290 - Hollister** location, in-room **local and 1-800/toll-free calls are subject to fees** (*"Local and 1-800 calls (fee may apply)"*).

Q: Are connecting rooms available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, connecting rooms (rooms joined by an interior door) are not available** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Like most Extended Stay America properties, the hotel consists exclusively of self-contained studio suites designed without interior pass-through doors. If you are traveling with a group or family and need multiple rooms, you can request **adjoining or adjacent rooms** (rooms located next to or near each other off the same hallway). You can make this request during booking or by calling the front desk directly, though room placement remains subject to availability upon check-in.

Q: Are lowered deadbolts available on guest room doors at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister to enhance guest security?

A: **Yes, lowered deadbolts are available on select guest room doors at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister.** They are featured specifically in the property's **ADA-compliant mobility-accessible rooms** (along with lower-height viewports/peepholes and accessible door hardware) to ensure guests who use wheelchairs or require lowered access can easily secure their doors. If you require this specific feature, it is recommended to book an **accessible room type** (such as the *Deluxe Queen Accessible* suite) or contact the front desk directly prior to check-in to confirm an assigned room equipped with accessible locking mechanisms.

Q: Are lowered electrical outlets available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister to enhance guest accessibility and safety?

A: **Lowered electrical outlets are not listed as an available accessibility feature** at the **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**. While the property does provide designated ADA mobility-accessible suites (offering features such as accessible path-of-travel routes, lowered registration counters, roll-in or tub shower grab bars, and accessible bathroom controls), lowered electrical wall outlets are not among the standard documented specifications. If you require specific reachable outlets or additional accessibility modifications (such as bed-frame removal to adjust mattress height), it is strongly recommended that you contact the hotel directly at **(713) 939-9955** or call Extended Stay America guest relations at **1-800-804-3724** prior to booking/check-in to confirm the specific layout and discuss any necessary accommodations.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, mobility accessible rooms are available** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. ### What is available: * **Mobility Accessible Rooms:** The hotel offers designated accessible room types (such as the *Deluxe Queen Accessible Non-Smoking* and studio suites) featuring widened doorways, lowered countertops/appliances, accessible pathways, and accessible bathrooms equipped with bathtubs, grab bars, and shower/tub combinations. * **Property Accessibility:** The facility has wheelchair-accessible routes, accessible self-parking, and elevator access to upper floors. * **Accessible Kits / Equipment:** Like most Extended Stay America properties, portable accessibility equipment (such as ADA kits including visual alert devices, TTY, and auxiliary aids) can be provided upon request. *Tip:* Because accessible room types and auxiliary kits are limited in quantity, it is strongly recommended to specify your accessibility requirements when booking or call the property directly at **(713) 895-7798** to confirm that a suitable room configuration is reserved.

Q: Are smoking rooms available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Smoking rooms are not available at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** does **not** feature dedicated gardens, landscaped courtyards, or outdoor dining patios. The primary outdoor space available for guests on-site is an **enclosed seasonal outdoor swimming pool and sun deck**. Beyond the pool area, the grounds primarily consist of standard perimeter parking and basic, standard hotel-strip landscaping with grassy patches used mostly for pet-relief areas.

Q: Are there shops and services at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** feature on-site retail stores, gift shops, or full-service restaurants. As a budget/extended-stay hotel, it primarily offers practical everyday amenities: ### On-Site Amenities & Services * **Food & Essentials:** A complimentary **grab-and-go breakfast** (bars, muffins, hot cereal, coffee/tea) and vending machines/ATM. * **Laundry Facilities:** On-site coin-/card-operated guest laundry room. * **Business Services:** Front-desk copy and fax services (fees may apply) and free Wi-Fi. * **Recreation & Wellness:** Seasonal outdoor swimming pool. * **Pet Services:** Pet-friendly accommodations (additional fee applies). * **In-Room Services:** Full kitchens in all suites (refrigerator, stovetop, microwave, and cookware/utensils available). ### Nearby Shopping & Services For shopping, groceries, and dining, guests rely on nearby commercial centers along the **US-290 corridor and Hollister Street**: * **Groceries & Supplies:** Supermarkets (such as H-E-B, Kroger, and Walmart Supercenter) are within a 5-to-10-minute drive. * **Retail & Dining:** A wide variety of fast-food chains, local restaurants, gas stations, and pharmacies line Highway 290. Major shopping destinations like **CityCentre** and **The Galleria** are roughly 10–15 minutes away by car.

Q: Are transfer showers available in guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, transfer showers (dedicated stall showers designed specifically for wheelchair transfer) are generally not available at this property. At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, the mobility-accessible guest rooms are configured with **accessible tubs/shower combinations with grab bars** rather than roll-in or transfer showers. If your accommodation requires a specific roll-in or transfer shower setup, it is recommended to contact the property directly at **(713) 895-7798** to confirm availability across room inventory or to locate a nearby property that meets those specifications.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no on-site car rental desk at the **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**. The property provides free on-site self-parking for guests with vehicles, but you will need to arrange a rental car separately through nearby car rental agencies along Highway 290/Northwest Houston or at the major area airports (George Bush Intercontinental Airport or William P. Hobby Airport).

Q: Can I make a reservation without a credit card at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, you cannot book or guarantee a reservation at this hotel without a payment card.** According to Extended Stay America’s booking and property policies: * **Guaranteeing the Reservation:** To make an advance reservation (online or over the phone), a valid credit or major debit card is required to hold the room and cover potential cancellation or no-show fees. * **Stays Under 7 Nights:** For guests staying fewer than 7 nights, Extended Stay America specifically requires a valid credit/debit card for payment. * **At Check-In:** You must present a valid government-issued photo ID along with a matching payment card. This location is cashless for room charges and incidentals, and an incidental deposit (typically up to $250) is authorized on your card upon arrival. If you only have cash, you would generally need to contact the front desk directly (+1 713-895-8889) to ask if they accept walk-in guests with alternative arrangements, though corporate policy at this location strictly expects a card on file.

Q: Can I pay for the deposit with a credit card at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you can pay/secure the deposit with a credit card.** In fact, paying with a credit card is the preferred (and standard) method. Key details regarding the deposit policy at this property: * **Deposit Amount:** The incidental/damage deposit at this location is typically **$100** (though brand policy allows holds of up to $250). * **Credit Card Requirement:** A valid credit card along with a matching government-issued photo ID is required at check-in. * **Hold vs. Charge:** When using a credit card, the deposit is processed as a pre-authorization hold on your available credit rather than an immediate charge. * **Release of Funds:** The hold is released upon checkout after room inspection. It typically takes **5 to 14 business days** for the pending hold to disappear from your account, depending on your card issuer/bank.

Q: Can I request early check-in or late check-out at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you can request early check-in or late check-out**, but both are **subject to room availability** and typically incur extra fees. The standard check-in/out times and policy details for this location are as follows: * **Standard Times:** Check-in begins at **3:00 PM**, and check-out is by **11:00 AM**. --- ### **Early Check-In** If an inspected, clean room is ready, the hotel applies the following schedule: * **Between 12:00 PM and 3:00 PM:** Complimentary, if a room is available. * **Between 7:00 AM and 12:00 PM:** Subject to a fee (typically around **$10 per hour** plus tax). * **Prior to 7:00 AM:** Charged at the full previous day's room rate plus tax (minimum of $50). --- ### **Late Check-Out** If requested and approved by the front desk: * **Between 11:00 AM and 4:00 PM:** Generally charged at **$10 per hour** (capped up to around $50 plus tax). * **After 4:00 PM:** You will be billed for a full additional night's stay. *(Note: Members of the free **Extended Perks** program may qualify for complimentary early check-in or late check-out on stays of 7 nights or more, subject to availability.)* --- ### **Recommendation** Because early arrivals and late departures depend entirely on whether housekeeping has rooms ready, it is best to **call the front desk directly** at least 24 hours prior or the morning of your arrival/departure to confirm if they can accommodate your timing.

Q: Do any rooms have a balcony or patio at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, none of the rooms at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** feature a balcony or patio. All accommodations at this property are standard enclosed, interior-corridor studio and one-bedroom suites featuring standard sealed or limited-opening windows.

Q: Do children stay free at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, children stay free** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Under Extended Stay America's standard policy, children (typically 17 and under) stay for free when sharing a room with an adult/parent and using existing bedding, provided the total number of guests does not exceed the room's maximum occupancy.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister include a seating area with a sofa or chair?

A: **It depends on the room category booked.** * **Standard / Studio Rooms:** These rooms include a desk and a work/dining chair, but typically do **not** have a separate seating area or sofa. * **Deluxe Studios / 1-Bedroom Suites:** These upgraded room types explicitly feature a dedicated seating area with a **sofa / sleeper sofa** (as well as desk chairs). If having a sofa or couch is important for your stay, make sure to specifically select a **Deluxe Suite/Studio** or **1-Bedroom Suite with Sofa Sleeper** when making your reservation.

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you do need to log in via a browser portal, and you may need an access code provided by the front desk.** At Extended Stay America properties (including the Houston - Northwest - Hwy. 290 - Hollister location), the Wi-Fi connects through a **captive portal (splash page)** rather than connecting automatically: 1. **Connect to the Network:** Join the guest Wi-Fi network from your device's Wi-Fi settings. 2. **Open the Login Portal:** Open a web browser (e.g., Safari, Chrome) if the pop-up does not open automatically. 3. **Log In:** The splash page will ask you to accept the terms of service and enter either: * Your **room number and last name**, or * A **guest access code/password** provided at check-in (often printed on your keycard sleeve or available at the front desk). 4. **Bandwidth Selection:** Once through the portal, select the standard **free Wi-Fi option** (there is also a paid option to upgrade to higher speeds). *Tip:* If you are connecting a device without an internet browser (such as a gaming console or streaming stick), you can call the front desk or the technical support number on the Wi-Fi portal page to have your device’s MAC address manually registered.

Q: Do the room windows at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister open for guest comfort and ventilation?

A: Like most standard Extended Stay America properties, the guest room windows at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** are generally operable to allow fresh air and ventilation, particularly because suites are equipped with kitchenettes. However, they do not open completely: * **Safety Restrictors / Window Guards:** For child safety, fall prevention, and building security, the windows are fitted with safety stops or window guards. They typically only slide or tilt open a few inches (usually about 3 to 4 inches) rather than opening fully. * **Screens:** Opening windows usually feature protective screens, though primary temperature and climate regulation in the rooms is handled by individual in-room HVAC (heating/air-conditioning) units. *Note: Depending on the specific floor, room location, or recent renovations, individual window latches may occasionally be locked or restricted. If having an operable window is essential for your stay, you can request a room with a functional ventilation window by contacting the front desk directly prior to or upon check-in.*

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister accept credit card authorization forms?

A: **Yes, Extended Stay America (including the Houston - Northwest - Hwy. 290 - Hollister location) generally accepts third-party Credit Card Authorization Forms**. However, because hotels have strict fraud prevention and PCI-compliance rules, you must coordinate this directly with the property prior to check-in. Key guidelines to keep in mind: 1. **Request the Official Form in Advance:** Contact the front desk directly before the guest arrives to request their specific **Extended Stay America Credit Card Authorization Form**. Most properties require this form to be completed and submitted at least 24 to 48 hours prior to arrival. 2. **Required Documentation:** Along with the signed authorization form, you will usually need to provide: * A copy of the front and back of the credit card. * A copy of the cardholder’s government-issued photo ID. * Exact specifications on what charges are approved (e.g., room and tax only vs. room, tax, and incidentals). 3. **Incidental Holds:** Even if room and tax are covered via the form, the guest checking in is often still required to present a physical card or deposit (usually up to $100–$250) in their own name at check-in for incidental security holds. **Contact Information for this property:** * **Phone:** (713) 895-7770 * **Address:** 13329 Hollister Rd, Houston, TX 77086 It is strongly advised to call the front desk at the number above to confirm their current procedure and request their secure submission link or form.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister charge a resort fee for guests?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not charge a resort fee. Extended Stay America is a budget- and extended-stay brand that operates without resort or destination fees. Core amenities such as Wi-Fi and on-site parking are included complimentary with your stay. Keep in mind that while there are no resort fees, you may encounter: * A refundable security/incidental deposit (up to $250) taken at check-in. * A nightly or weekly pet fee if bringing pets. * Optional/fee-based services (such as coin-operated laundry machines or extra housekeeping requests beyond the scheduled interval).

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister deliver a complimentary newspaper to guest rooms?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not deliver complimentary newspapers to guest rooms. As an economy, extended-stay brand, the hotel offers self-service amenities such as in-room fully equipped kitchens, complimentary Wi-Fi, on-site laundry, and a grab-and-go breakfast in the lobby, but it does not provide daily room-delivery services like newspaper delivery.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a BBQ or picnic area?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not feature a dedicated BBQ grill or picnic area on site. While some other Extended Stay America locations offer outdoor grilling facilities, this specific property only features a seasonal outdoor swimming pool, guest laundry facilities, and in-suite kitchens (with stovetops, microwaves, and full refrigerators).

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a bookstore on the premises or within walking distance?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have a bookstore on the premises, nor is there one within walking distance. ### Key Details: * **On-Premises:** The property (located at 5454 Hollister St) is a budget extended-stay hotel offering standard amenities such as guest suites with kitchenettes and laundry facilities; it has no retail bookshop. * **Immediate Area:** The hotel sits in a suburban/highway commercial and light-industrial corridor along U.S. 290 and Hollister Street, surrounded mainly by office parks, automotive services, and fast-food/casual eateries. * **Nearest Bookstores:** Reaching a dedicated bookstore requires a drive (typically 10 to 20 minutes), such as: * **Becker's Books** (historic used bookshop in Spring Branch, ~5 miles south). * Major chains like **Barnes & Noble** (e.g., along I-10 / Town & Country area or Willowbrook Mall area, ~7–9 miles away). * Independent shops in The Heights/Montrose/Memorial areas (such as **Blue Willow Bookshop** or **Kaboom Books**).

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a game room?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have a game room. Its on-site amenities are focused on extended-stay basics, including: * Fully equipped in-room kitchens * Free Wi-Fi * Seasonal outdoor swimming pool * On-site guest laundry facilities * Grab-and-go breakfast * Pet-friendly accommodations

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a gift shop or newsstand?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have an on-site gift shop or newsstand. As a budget-oriented extended-stay hotel, its amenities are focused on essential long-term conveniences—such as in-room kitchens, guest laundry facilities, free Wi-Fi, and a seasonal outdoor pool. For newspapers, sundries, or souvenirs, guests typically rely on convenience stores, gas stations, and shopping centers along the nearby Highway 290 corridor.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a reservation link?

A: Yes. You can make a reservation for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** directly online: * **Official Website Booking:** Visit the property page on [Extended Stay America](https://www.extendedstayamerica.com) (search for *"Houston - Northwest - HWY 290 - Hollister"* or the address at **5454 Hollister St, Houston, TX 77040**) to check availability and book directly. * **Third-Party Travel Sites:** Reservations can also be made through major booking platforms such as [Booking.com](https://www.booking.com), [Hotels.com](https://www.hotels.com), and [Kayak](https://www.kayak.com).

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a reward program?

A: **Yes.** As a brand property, the **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** participates in the chain’s loyalty program, called **Extended Perks**. The program is free to join and does not use a traditional points-accrual system. Instead, it offers immediate benefits and perks, including: * **Exclusive Member Rates:** Discounted pricing on room bookings. * **Sign-Up Discount:** An initial percentage off your booking upon registering. * **Flexible Check-in/Out:** Complimentary early check-in and late checkout options (subject to availability, typically on stays of 7+ nights). * **Partner Savings:** Access to instant discounts on dining, car rentals, retail, and entertainment through their member portal. * **Monthly Drawings:** Automatic entry into prize and gift card drawings for completed nights.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a shoe shine stand?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not have a shoe shine stand. As an extended-stay, budget-friendly hotel, its amenities focus on essentials such as fully equipped in-room kitchens, self-service coin laundry facilities, free Wi-Fi, a seasonal outdoor pool, and basic business services (copy/fax). Full-service amenities like shoe shine stands are typically found only at higher-end or luxury full-service hotels.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a walk-in policy for accommodations?

A: Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister **does not have a formal walk-in policy**. However, like most standard Extended Stay America properties, they can accommodate walk-in guests at the front desk, subject to certain conditions: * **Room Availability:** Accommodations for walk-ins are strictly dependent on same-day room availability. * **Front Desk:** The property operates a front desk to assist arriving guests. * **Payment & ID Requirements:** * Guests must pay in advance at check-in (for nightly stays, the full stay must be paid upfront). * Stays under seven nights require a valid major credit card; cash is generally not accepted for booking or check-in. * A government-issued photo ID is required. * A refundable security/incidental deposit (typically up to $100–$250) is required upon arrival. Because availability and walk-in rates can fluctuate, booking online or calling the hotel directly before arriving is strongly recommended to guarantee a room.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister has a wheelchair-accessible route to the registration desk. The property provides step-free/level access from the accessible parking spaces and arrival points through the main entrance directly to an accessible registration counter.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have any sustainability initiatives?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not market any unique or independent green certifications (such as LEED or Green Key), but it operates under standard **Extended Stay America brand-level and extended-stay operational practices** that serve conservation goals: * **Limited Housekeeping Model:** Because it is an extended-stay property, full housekeeping and linen/towel changes are scheduled periodically (typically weekly or upon request) rather than daily. This significantly reduces daily water, energy, and detergent consumption compared to traditional hotels. * **In-Suite Kitchens:** Rooms feature full-sized refrigerators and stovetops, which the company highlights as a way for long-term travelers to reduce single-use takeout packaging and food waste by preparing meals on site. * **Brand-Wide Energy & Water Measures:** Extended Stay America properties utilize energy-efficient lighting (LEDs), low-flow plumbing fixtures, and guest-laundry facilities configured to reduce utility consumption as part of portfolio-wide renovation and maintenance standards. The hotel does not maintain formal ESG disclosures, carbon offset programs, or published carbon reduction targets. If you need specific environmental amenities (such as an EV charging station or dedicated guest-room recycling bins), it is best to contact the front desk directly, as these are not universally available across ESA properties.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer a complimentary newspaper in the lobby. As a budget-friendly, extended-stay property, its standard complimentary lobby amenities are limited to a daily grab-and-go breakfast, coffee/tea in common areas, and free Wi-Fi.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** In its designated mobility-accessible rooms, the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** provides accessible bathrooms equipped with ADA-compliant accessible toilets (which are installed at wheelchair-accessible height, typically 17 to 19 inches from floor to seat) along with grab bars. Because these features are specific to mobility-accessible room types rather than standard rooms, make sure to explicitly reserve a **Mobility Accessible** suite. If you have exact height requirements or need additional bathroom aids (such as a raised toilet seat or specific transfer clearances), it is recommended to contact the hotel front desk directly or call Extended Stay America’s accessibility line at **1-800-804-3724** before arrival.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer babysitting services?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer babysitting or childcare services. As a budget/economy extended-stay hotel, its amenities are limited to self-service features such as fully equipped in-room kitchens, free Wi-Fi, an outdoor swimming pool, on-site guest laundry, and grab-and-go breakfast. Guests needing childcare would need to arrange it through an independent, local babysitting service.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer complimentary long distance calls?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not offer complimentary long-distance calls. At this location and under Extended Stay America brand policies, outbound calls from guest-room phones (other than to 911 or internal hotel extensions) incur fees, with long-distance calls carrying standard per-call or per-minute charges. Only basic local and toll-free calls may be included or billed at a nominal connect fee depending on current property terms.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer digital check-in?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer digital check-in or mobile key entry. Like most Extended Stay America properties, check-in must be completed in person at the front desk. Guests are required to present a valid government-issued photo ID and a matching physical credit or debit card for payment and incidental deposits upon arrival before receiving physical room keys. The hotel maintains a 24-hour front desk, so staff will be available to check you in regardless of your arrival time.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer event planning services?

A: **No, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer dedicated event planning services.** As a budget extended-stay property, the hotel focuses on essential accommodations rather than full-service event coordination. While the property does feature an on-site **meeting/conference room** that guests can reserve for small meetings or gatherings, users are responsible for organizing, planning, and executing their own events.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer free internet access for guests?

A: Yes, Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister offers free Wi-Fi for guests.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer lever handles on guest room doors?

A: **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** features standard hotel-style lever-style door handles. * **Accessible Rooms:** Under ADA Standards and Extended Stay America's accessibility design criteria, all mobility-accessible guest rooms are equipped with ADA-compliant lever hardware (or push/pull hardware) that can be operated without tight grasping, pinching, or twisting of the wrist. * **Standard Rooms:** Commercial hospitality card-key locksets with exterior and interior lever handles are installed throughout the property. If you require specific accessibility features or room placement, it is recommended to contact the property directly at **(713) 895-0200** or call Extended Stay America guest reservations to ensure an accessible room is assigned for your stay.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer non-smoking public areas?

A: Yes, our property is non-smoking.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister participate in any green programs?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** participate in recognized third-party green certification programs (such as LEED, Green Key, Green Seal, or TripAdvisor GreenLeaders). However, like most locations under the Extended Stay America brand, it incorporates basic brand-level eco-efficiency and resource-saving practices: * **Reduced Housekeeping Frequency:** Housekeeping is scheduled based on length of stay (or provided upon request) rather than daily, which is intended to conserve water, energy, and laundry detergents. * **Utility-Efficiency Upgrades:** Chain-wide updates have included energy-efficient lighting (LEDs) and low-flow water fixtures. * **In-Suite Kitchen Amenities:** The brand highlights that in-room kitchens help reduce single-use takeout packaging and food waste. If you are looking for a property with verified third-party environmental credentials or structured sustainability reporting, this location does not currently hold those certifications. You may contact the hotel directly at (713) 895-7774 to inquire about any specific on-site recycling or local eco-initiatives they may offer.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide meeting space for guests?

A: **Yes**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister (located at 5454 Hollister St) provides on-site meeting space. The property features a small dedicated meeting room (typically accommodating up to around 15 people) suitable for business gatherings or small group sessions. Because availability, setup options, and booking fees can vary, it is recommended to contact the hotel directly in advance to reserve the space and confirm specific amenities (such as A/V or business services).

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide transportation arrangements?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not provide transportation or shuttle services. Guests are responsible for arranging their own travel (such as rental cars, rideshare apps like Uber/Lyft, or taxis). The hotel does, however, offer complimentary on-site self-parking if you have a vehicle.

Q: Does the Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister, have roll-in shower available?

A: **Yes, roll-in showers are available** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. The property features ADA-accessible guest rooms with roll-in showers as well as accessible rooms with transfer bathtubs. Because accessible room types are limited and include variations (such as accessible tubs versus roll-in showers), it is recommended to: * Look specifically for the **"Accessible - Roll-In Shower"** room type when booking. * Contact the hotel directly or call Extended Stay America reservations (1-800-804-3724) to confirm that a roll-in shower room is assigned to your reservation prior to arrival.

Q: How can I modify or cancel my reservation at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: How you modify or cancel your reservation depends on how it was originally booked and the rate type selected: --- ### 1. If You Booked Directly with Extended Stay America (Website or App) * **Online:** 1. Go to the [Extended Stay America website](https://www.extendedstayamerica.com/) and navigate to **Reservations / Find Reservation** (or log in to your account). 2. Enter your **confirmation number** and **last name** to look up your booking. 3. Select the option to modify your dates/details or cancel the reservation. * **By Phone:** * Call the central Extended Stay America reservations line at **1-800-804-3724**. * Alternatively, call the property directly to speak with the front desk (have your confirmation number handy). --- ### 2. If You Booked Through a Third-Party Site (Expedia, Booking.com, Hotels.com, etc.) * Extended Stay America cannot modify or cancel third-party bookings directly. * You must log in to the third-party account or app where you made the booking (or contact their customer support) to request a date change or cancellation according to their policies. --- ### Key Policy Details to Keep in Mind * **Cancellation Deadlines:** Standard/flexible rate reservations typically allow free cancellation up to the property’s designated cutoff window (often **by 6:00 PM local time on the day of arrival**, or 24–48 hours prior, depending on the booking terms). Always check your confirmation email for the exact deadline. * **No-Show / Late Cancellation Fees:** If you cancel after the allowed window or fail to arrive, the card holding the reservation will typically be billed a fee equal to the **first night's room rate plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** * These reservations are typically non-refundable and non-modifiable if canceled more than 24 hours after booking. * If an AP or Extended Plus Program (EPP) reservation needs to be canceled, the hotel must usually be called directly. * **Length-of-Stay Adjustments:** If you shorten your stay, note that weekly or monthly extended-stay discounted rates may adjust to the standard nightly rate for the remaining days.

Q: How do I get in touch with Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Contact and location details for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**: * **Phone:** +1 (713) 895-0965 * **Address:** 5454 Hollister St, Houston, TX 77040 * **Website / Online Booking:** You can make reservations, view room types, or manage bookings directly on the [Extended Stay America Official Website](https://www.extendedstayamerica.com).

Q: How often does housekeeping come at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At this property (as across the Extended Stay America brand), housekeeping does **not** come daily. Instead, service frequency is determined by the length of your stay: * **Stays of 1 to 7 nights:** Routine housekeeping is **not provided**. Fresh towels, toiletries, and replacement linens are available at the front desk upon request whenever you need them. * **Stays of 8 or more nights:** You receive scheduled **Full Service housekeeping once every week (or every two weeks)**, which includes vacuuming, dusting, changing linens/towels, emptying trash, and cleaning the bathroom and kitchen areas. You will receive your specific housekeeping day on your key packet at check-in. **Optional Cleanings:** If you require cleaning outside of the standard schedule, additional full-service or refresh cleanings can be arranged through the front desk for an extra fee.

Q: Is a check-in kiosk available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no self-service check-in kiosk available at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**. Check-in is handled in person by staff at the **front desk**, where you are required to show a valid government-issued photo ID and credit card to receive your room keys. *Tip:* Standard check-in starts at 3:00 PM. If you expect to arrive late (especially after 6:00 PM or midnight), the property requests that you notify the front desk in advance so they can ensure your reservation is held and staff are prepared to check you in.

Q: Is a credit card required to secure my rate at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, a valid credit card is required to secure your reservation and rate** at Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister. Important details regarding their payment and card policy include: * **Booking Guarantee:** A valid credit or debit card must be provided at the time of booking to guarantee your rate and hold the room. If you do not show up or cancel outside the cancellation window, the first night’s room and tax are charged to that card. * **Stays Under 7 Nights:** Per Extended Stay America policy, guests staying fewer than 7 nights **must** pay with a valid credit card. * **Check-In Requirements:** Upon arrival, you will need to present a matching government-issued photo ID and a valid payment card in the guest's name. * **Incidental Deposit:** The property may place an authorization hold on your card for incidentals (typically up to $100–$250) upon check-in, which is released after departure minus any damages or incidental fees.

Q: Is a voltage converter available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, voltage converters are not provided** as a standard amenity at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Like most budget and extended-stay hotels in the United States, guest rooms feature standard North American electrical outlets (Type A and Type B plugs, supplying 120 volts at 60 Hz). While front desks occasionally keep a lost-and-found box of forgotten travel adapters, they do not stock or supply step-down/step-up voltage converters for guests. If you are traveling with electronics that are single-voltage (e.g., 220–240V appliances like hair dryers, curling irons, or certain small kitchen appliances), you will need to bring your own voltage converter. *(Note: Most modern portable electronics—such as laptops, smartphones, and camera chargers—are dual-voltage [100V–240V] and only require a simple plug shape adapter rather than a voltage converter. Check the input label on your device’s charger to confirm).*

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Standard rooms at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** feature fixed showerhead/tub combinations and do not come with hand-held wands. However, the hotel offers designated **ADA Mobility-Accessible rooms** (such as mobility-accessible suites with an accessible tub or roll-in shower) that include accessible bathroom features. Because exact fixture setups can vary by room type: * If you require an adjustable-height hand-held shower wand, you must specifically book an **ADA Mobility Accessible** room. * It is strongly recommended to contact the property directly at **(713) 895-7798** (or Extended Stay America guest accessibility support at **1-800-804-3724**) prior to booking to confirm wand availability and ensure an appropriately equipped room is assigned.

Q: Is direct billing available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, direct billing is available at this location, but only for approved corporate or business accounts.** It is not available for standard retail or individual leisure guests. ### How Direct Billing Works: * **Corporate / Business Accounts:** Extended Stay America participates in direct invoicing for companies, project crews, and extended business travelers through their corporate programs (such as *Client Connect*). A business credit application and corporate billing agreement must be approved prior to check-in. * **Third-Party Lodging Networks:** This location typically accepts pre-authorized workforce billing services such as **CLC Lodging** / Corpay Lodging. * **Credit Card Authorization:** If an employer or organization simply wants to pay on behalf of a guest without setting up a formal direct-invoicing credit line, they can submit an advance **Credit Card Authorization (CCA) form** directly to the hotel before the guest arrives. * **Standard Policy for Individuals:** For individual travelers, the brand policy requires payment in advance at check-in (via credit card/debit card) along with a hold for incidental deposits. ### Next Steps: To arrange direct billing or submit a credit authorization, contact the hotel's front desk or sales department directly at **(713) 939-9944** or set up an account through the Extended Stay America corporate sales team prior to arrival.

Q: Is grocery shopping service available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not provide an in-house grocery shopping or stocking service. However, you have a few easy alternatives for groceries: * **Third-Party Delivery Services:** You can order groceries directly to the hotel lobby using apps such as Instacart, Walmart Delivery, DoorDash, or H-E-B Delivery. * **Nearby Grocery Stores:** The hotel is located near several supermarkets—such as H-E-B, Target, and local grocers—making it convenient to pick up items yourself to store in your suite’s fully equipped kitchen.

Q: Is group pricing available online at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, group pricing is not directly bookable online instantly.** For Extended Stay America properties (including the Houston - Northwest - Hwy. 290 - Hollister location), the standard online reservation system only books individual rooms. To obtain group rates (typically considered **5 or more rooms** for extended stays, or **10 or more rooms** for events/reunions): 1. **Online Inquiry Form:** You can submit a group rate request form via the Extended Stay America website (under the "Groups & Meetings" section), after which a sales representative will contact you with a customized quote. 2. **Phone:** You can contact their dedicated Group Sales Department directly at **1-877-701-3383** or reach out directly to the hotel’s local front desk/sales staff to negotiate group blocks and pricing.

Q: Is smoking allowed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: No, the Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister is a non-smoking property.

Q: Is the free internet access at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister secure for online banking or transactions?

A: **No, the free Wi-Fi at Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister should not be considered inherently secure on its own for sensitive online banking or financial transactions.** Like standard complimentary Wi-Fi at most budget and extended-stay hotels, it functions as an **unencrypted, shared public network**. ### The Security Risks * **Shared Network:** Multiple guests share the same access point. Without network-level client isolation, unauthorized third parties on the same network could potentially snoop on unencrypted traffic, attempt man-in-the-middle (MitM) attacks, or deploy rogue "evil twin" access points. * **Basic/Open Authentication:** Extended Stay America’s free tier typically uses an open captive portal or a shared password. It does not provide individual, enterprise-grade WPA2/WPA3 encryption between your specific device and the router. --- ### How to Transact Safely If you need to access your bank account or make transactions while staying there, follow these best practices: 1. **Use Your Cellular Data / Mobile Hotspot:** * The simplest and safest method is to turn off Wi-Fi and use your smartphone's 4G/5G connection or mobile hotspot. Cellular networks are encrypted and private. 2. **Use a Virtual Private Network (VPN):** * If you must use the hotel Wi-Fi, turn on a reputable, paid VPN service before opening any banking apps or websites. A VPN creates an encrypted tunnel for all your traffic, making it unreadable to anyone else monitoring the hotel's network. 3. **Check for HTTPS:** * Modern banking sites enforce end-to-end TLS/HTTPS (look for the padlock in the browser address bar). While this encrypts your login credentials and data in transit, browser certificates can occasionally be targeted on compromised public networks if you accidentally click past security warnings. *Never ignore an SSL/certificate error on a public network.* 4. **Use Official Mobile Banking Apps:** * Banking mobile apps generally implement stricter security (such as certificate pinning) than general web browsers, offering better defense against MitM attacks. 5. **Turn On Multi-Factor Authentication (MFA):** * Ensure your financial accounts require two-factor authentication (ideally via an authenticator app rather than SMS) for an added layer of account security.

Q: Is the free internet at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister limited to certain hours or available 24/7?

A: The free Wi-Fi at the **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** is available **24/7**. Guests have continuous, unlimited access to the standard Wi-Fi network in their rooms and public areas around the clock throughout their stay. There are no set daily hours or time caps on usage, though the hotel also offers an optional paid upgrade for enhanced, higher-speed bandwidth if needed.

Q: Is the free internet speed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister suitable for video streaming and work?

A: The short answer is **no, the standard free Wi-Fi is generally not reliable enough for high-definition video streaming or demanding remote work** (such as Zoom/Teams calls or VPN connections). ### How it breaks down: * **The "Free" Wi-Fi Tier:** Across Extended Stay America properties (including the Houston NW – Hwy 290 location), standard complimentary Wi-Fi is heavily throttled. It is typically provisioned around **1 to 3 Mbps**, which is fine for checking email, messaging, and basic web browsing. It frequently struggles with continuous video playback, causes buffering on services like Netflix or YouTube, and results in dropped connections or lag during live video calls. * **Paid "Enhanced/Premium" Tier:** The property offers an upgrade to **Enhanced High-Speed Internet** (advertised at up to 4x faster) for an additional daily or weekly fee. This tier provides enough bandwidth (typically 10–25 Mbps) to comfortably handle HD streaming, video conferences, and larger file transfers. ### What to consider: 1. **Network Congestion:** Because extended-stay hotels host long-term residents who run smart TVs, laptops, and phones simultaneously, Wi-Fi speeds can slow down significantly during peak evening hours. 2. **Backup Options:** If your job requires steady Zoom calls, frequent VPN access, or reliable uploads, plan on either **purchasing the enhanced Wi-Fi upgrade** or having a **mobile hotspot (cell phone tethering)** ready as a backup.

Q: Is the front desk open 24 hours at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, the front desk is open 24 hours a day** at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. However, if you plan to arrive after midnight or past standard evening hours, the hotel recommends contacting them directly ahead of time to make sure your reservation and check-in instructions are smoothly arranged.

Q: Is there a convenience or sundry store at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have a dedicated convenience or sundry store on-site. However, they provide: * **On-site vending machines** for quick snacks and beverages. * **Free grab-and-go breakfast** items in the mornings. For groceries, toiletries, and sundry items, guests typically visit nearby gas stations, convenience stores, or supermarkets located along Hollister Street and the Northwest Freeway (Hwy 290) corridor.

Q: Is there a florist available on-site or nearby at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **There is no florist on-site** at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Like most extended-stay budget hotels, its on-site amenities are limited to essentials such as kitchen-equipped suites and guest laundry. However, there are several floral options **nearby** in the immediate area: * **Blue Iris Florist:** Located nearby in the same zip code area at *7239 Fairbanks North Houston Rd*, roughly 2–3 miles away. * **Local Supermarkets:** The nearby **H-E-B** and **Kroger** along Highway 290 and Hollister/Tidwell corridors feature full-service floral departments for quick, ready-made bouquets and arrangements. * **Local Delivery:** Independent florists such as *Darlene's Flower & Gift Shop* and *Beauty in Blooms* regularly offer same-day flower delivery directly to the hotel’s front desk.

Q: Is there a hairdresser at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no hairdresser or hair salon on-site at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property is a budget extended-stay hotel offering basic amenities such as fully equipped in-room kitchens, self-service guest laundry, free Wi-Fi, and an outdoor swimming pool, but it does not have spa, beauty, or salon services. However, you can request a **hair dryer** from the front desk or find one provided in the room, and several hair salons and barbershops are located a short drive away along US-290 and Hollister Street.

Q: Is there a nightly refresh service available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is **no complimentary nightly refresh service** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Because it operates as an extended-stay hotel, housekeeping follows their standard tiered policy: * **Short stays (1–7 nights):** Housekeeping is not automatically provided; guests can exchange towels and linens at the front desk anytime as needed at no charge. * **Long stays (8+ nights):** Full housekeeping is scheduled on an interval basis (typically once every 1–2 weeks). * **Optional paid service:** Guests who want interim cleaning can request and purchase additional housekeeping services at the front desk. This typically includes a lighter **Refresh Service** (replacing soiled towels, making the bed with existing linens, emptying trash, and replenishing basic toiletries) or a **Full Service** clean for a nominal fee.

Q: Is there an accessible main entrance to the Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister features an **accessible main entrance**. According to the hotel's accessibility specifications, the property provides: * Level landings and sufficient door width at the entrance * Accessible pedestrian travel paths and curb cuts from site arrival/parking areas to the entrance * Accessible van and standard vehicle parking spaces * An accessible registration counter inside the lobby

Q: Is there an accessible route to guest room at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, there is an accessible route to guest rooms** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property provides: * **Elevator access** connecting floors, ensuring continuous step-free access to rooms above the ground level. * **Wheelchair-accessible public and common areas**, including an accessible path from the main entrance and parking lot. * **Designated accessible parking spaces** located near the entrance. * **Mobility-accessible guest rooms** featuring accessible entrances, wider clearances, and accessible bathroom options. If you have specific route or accommodation requirements (such as needing a ground-floor room or a roll-in shower), it is best to request an accessible suite during booking and contact the front desk directly to confirm.

Q: Is wake-up call service available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, formal wake-up call service is generally **not an advertised or guaranteed amenity** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. As an economy/midscale extended-stay property designed for self-sufficiency, rooms are equipped with in-room phones (which connect to the front desk and voicemail) and flat-screen TVs, but standard full-service amenities like dedicated daily wake-up call services are usually not provided. If you need a wake-up call during your stay, you can ask the front desk staff at check-in whether they can accommodate a courtesy call, but it is best to rely on a personal cell phone alarm or travel alarm clock.

Q: What are Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister security procedures?

A: The security, safety, and check-in procedures for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** follow standard Extended Stay America corporate policies along with property-specific safety measures: ### **1. Check-In & Guest Verification** * **Government ID & Card Verification:** Guests must present a valid government-issued photo ID (driver’s license, passport, etc.) along with a valid credit or debit card matching the reservation name. * **Security Deposit:** A refundable incidental/security deposit (typically around $100) is placed on hold upon check-in to cover potential damages, unauthorized smoking, or incidentals. * **Package Deliveries:** Deliveries and packages for registered guests are held at the front desk and can only be picked up with proper photo ID matching the reservation name. ### **2. Property Access & Monitoring** * **24-Hour Front Desk:** The front desk is staffed around the clock to assist guests, manage key control, and report suspicious activity. * **Keycard Access:** Electronic keycard locks control entry into individual guest rooms and require card authentication for side/exterior entrances after regular daytime lobby hours. * **CCTV Surveillance:** Closed-circuit security cameras monitor shared public areas, including building entrances, corridors, the lobby, and parking lots (cameras are strictly excluded from private rooms). ### **3. In-Room & Building Safety Measures** * **Life Safety Devices:** Rooms and hallways are equipped with smoke detectors and carbon monoxide detectors, as well as window guards. * **Safe Deposit:** Rather than in-room safes, the property provides access to front-desk safe deposit boxes upon request for securing valuables. * **Environmental/Smoke Sensors:** In-room technologies and smoke detection systems enforce strict 100% non-smoking policies across the facility. ### **4. Facility & Visitor Rules** * **Room Capacity:** Strict occupancy limits (generally up to 2–4 individuals per suite depending on the bed layout) are enforced to prevent overcrowding and unauthorized parties. * **Pool & Public Areas:** The outdoor pool area enforces safety rules, requiring minors (under 18) to be accompanied and supervised by adults at all times. * **Emergency Assistance:** In-room phones have direct, toll-free 911 emergency dialing as well as direct-line contact to the front desk. *(Note: Specific protocols, such as nighttime door-locking hours or parking passes, may vary seasonally or at property management’s discretion. For questions about specific safety requirements or long-term parking permits, contact the property directly at +1 713-895-7799.)*

Q: What are the extra person charges at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, extra person charges follow the standard Extended Stay America policy: * **Additional Adults:** There is an **Extra Person Charge of $5.00 nightly** for each additional adult beyond the standard single-occupancy baseline (up to the maximum allowed room occupancy, which is typically 2 to 4 guests depending on room type). This fee is automatically applied to the room rate when booking for multiple adult guests. * **Children:** Children **17 years of age and under stay free** when occupying the same room as an adult and using existing bedding. * **Extra Beds / Cribs:** The property does **not** provide rollaway beds, extra beds, or infant cribs. All occupants must use existing bedding configurations.

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** follows the brand-wide **STAYconfident** health, cleanliness, and hygiene program. Key protocols include: * **Hospital-Grade Disinfectants:** Cleaning routines utilize trusted, commercial-grade disinfectants from P&G Professional (such as Spic and Span, Comet, Mr. Clean, and Microban) to clean and sanitize surfaces. * **10-Point Room Cleaning & Inspection Process:** Guest suites undergo a thorough 10-point cleaning process and are inspected and approved by management prior to new guest check-in. * **High-Touch Area Sanitization:** Frequent and enhanced cleaning schedules are applied to high-contact surfaces throughout common areas, including front desk counters, payment terminals, elevator buttons, lobby furnishings, and shared laundry/vending machines. * **Contactless Options:** Contactless linen exchanges and digital/email check-out receipts are available to reduce physical contact during stays. * **Front Desk Protections:** Front desks are outfitted with protective physical shields between guests and staff. * **Tiered Housekeeping Schedule:** To limit unnecessary foot traffic inside rooms, full housekeeping service is performed on a set schedule based on the length of stay (or every 1–2 weeks for long-term stays), while fresh towels and linens can be picked up or exchanged at the front desk upon request.

Q: What is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister's policy on lost and found items?

A: The **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** follows the standard Lost and Found policy established for Extended Stay America properties: 1. **Inquiry & Verification:** If you believe you left an item behind, contact the hotel’s front desk directly. You will need to provide details about the missing item(s), along with your reservation details (room number, guest name, and dates of stay). 2. **Retrieval Instructions:** If housekeeping or hotel staff have logged and secured your item, the hotel management will provide instructions on how to retrieve it. 3. **Shipping and Handling:** You can pick the item up directly at the front desk, or request that it be mailed. If the item must be shipped, **guests are responsible for the method and cost of delivery** (e.g., providing a prepaid shipping label or paying postage/courier fees). **Tip:** Call the property’s front desk directly as soon as possible after checking out, as hotels typically retain unclaimed items only for a limited holding period before disposal or donation.

Q: What is the cancellation policy at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The cancellation policy at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** depends on the specific rate or reservation type booked: * **Standard / Flexible Rate Reservations:** * You must cancel by **6:00 p.m. local hotel time on the day of arrival** to avoid a penalty. * Cancelling after 6:00 p.m. or failing to check in (no-show) will result in a fee equal to the **first night's room rate plus tax** charged to the card on file. * **Advance Purchase (AP) Reservations:** * Fully non-refundable. * Cancellations are generally only permitted within **24 hours of booking**. If cancelled more than 24 hours after booking or in the event of a no-show, the entire advance payment is forfeited. * **Extended Plus Program (EPP) Reservations:** * If cancelled more than **24 hours after the time of booking** or upon a no-show, you forfeit a deposit equal to **three (3) nights' room rate plus tax**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** * If you booked through an online travel agency or other third party, you must follow the cancellation policy agreed to at the time of purchase and process the cancellation directly through that platform.

Q: What is the early departure charge at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Extended Stay America properties, including the **Houston - Northwest - Hwy. 290 - Hollister** location, do not typically assess a separate, fixed penalty labeled as an "early departure fee". Instead, early departures are handled according to rate type and length-of-stay adjustments: * **Rate Adjustment / Recalculation:** Because Extended Stay America offers tiered discounts based on the total length of your stay (e.g., weekly or monthly rates), checking out earlier than scheduled may cause your rate to be **recalculated at the higher nightly rate** for the actual nights stayed, and you will be billed the difference. * **Unused Nights / Notification:** On standard flexible bookings, leaving early without notifying the front desk in advance generally results in being charged for that night's room rate plus applicable tax. * **Prepaid / Nonrefundable Rates:** If you booked an **Advance Purchase (AP)** or prepaid promotional rate, payments are non-refundable, meaning you will forfeit the full balance for any remaining unused nights if you depart early. *Tip:* If you know your schedule has changed, notify the front desk as early as possible before check-out time (11:00 AM) so management can adjust your departure date and minimize additional charges.

Q: What is the maximum guest room occupancy at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The maximum guest room occupancy at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** depends on the suite type: * **Maximum capacity:** **4 guests** in multi-bed units (such as the *Deluxe Studio / 1-Bedroom Suite with 2 Queen Beds and a Sofa Sleeper* or *1 Queen Bed with Sofa Bed*). * Standard studio rooms with a single Queen or King bed have a maximum occupancy of **2 guests**.

Q: What is the policy on incidental charges at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The incidental charges and deposit policy for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** involves several key details: * **Deposit Amount:** Guests are typically required to secure a refundable incidental deposit ranging between **$100 and $150** per stay (brand-wide guidelines cap general incidental holds up to $250). * **Payment Method:** A valid government-issued photo ID and a physical credit card or debit card in the primary guest's name must be presented at check-in. Most booking systems note that **cash is not accepted** for payment or deposits at this location. * **Hold Release & Refund Timeline:** * The incidental hold or remaining balance is released following room inspection upon check-out. * Unused credit or debit card authorizations generally take **5 to 14 business days** to clear, depending on your bank's processing times. * **Potential Incidental Deductions:** The hold is used to cover potential additional fees, including: * Smoking violations or damage to property/appliances. * Extra person charges (beyond standard room limits). * Optional daily housekeeping (basic service is scheduled on a multi-day basis). * Pet fees (if applicable, typically $25 per pet per day up to $150 per stay).

Q: What is the procedure for after-hours check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**, the standard check-in window begins at **3:00 PM**, and reservations are only guaranteed for arrival up to **6:00 PM** local time. The after-hours check-in procedure involves the following steps: 1. **Notify the Hotel in Advance:** If you anticipate arriving past **6:00 PM** (and especially after **midnight**), you **must contact the property directly** ahead of time. This prevents your reservation from being marked as a "no-show" and cancelled, and allows staff to leave specific instructions or make arrangements for your arrival. 2. **Arrival at the Property:** * The hotel maintains an on-duty overnight staff or security presence, but the exterior lobby doors automatically lock after late evening hours for security reasons. * In the entrance vestibule / exterior entryway, you will find an **intercom button or courtesy phone** connected to the night desk/on-call staff. * Use the intercom or pick up the courtesy phone to contact the attendant, or call the hotel's direct local front desk number. 3. **Check-In Requirements:** Once the attendant arrives to buzz you in or assist at the night window/desk, you will need to present: * A valid government-issued photo ID (guests must be at least **21 years old** to check in at this location). * The credit or debit card matching your reservation for the room charges and an incidental deposit. **Tip:** Call the hotel directly at **(713) 895-7111** on the afternoon of your travel day to let them know your estimated time of arrival so your room key and registration packet are prepared for late check-in.

Q: What is the website link for Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The official website link for **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** is: * [Extended Stay America Suites – Houston – Northwest – HWY 290 – Hollister](https://www.extendedstayamerica.com/hotels/tx/houston/northwest-hwy-290-hollister)

Q: When is check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Check-in at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** begins at **3:00 PM** local time. *Note: Reservations are typically guaranteed until 6:00 PM on your arrival date, so you should contact the front desk in advance if you plan to arrive later.*

Q: When was Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister built?

A: The Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister (located at 5454 Hollister St, Houston, TX) was built in **1997**.

Q: Which amenities does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** offers a range of amenities tailored for both short visits and long-term stays: ### **Room Amenities** * **Fully Equipped Kitchens:** Includes a full-size refrigerator/freezer, stovetop, microwave, and basic dining/cooking utensils. * **Free Wi-Fi:** High-speed internet access in all suites. * **Flat-Screen TV:** Cable TV with premium channels. * **Work Area:** Desk and workspace in suites. * **Climate Control:** In-room air conditioning and heating. * **Non-Smoking Rooms:** 100% smoke-free property. ### **Hotel & Property Amenities** * **Free Breakfast:** Complimentary grab-and-go breakfast options. * **Swimming Pool:** Seasonal outdoor swimming pool. * **Parking:** Free on-site self-parking. * **Laundry Facilities:** On-site, coin-operated guest laundry. * **Pet-Friendly:** Allows pets (fees and restrictions apply). * **Front Desk & Services:** 24-hour front desk, luggage storage, and vending machines. * **Meeting Space:** On-site meeting room. * **Accessibility:** Wheelchair-accessible common areas and accessible studio suite options.

Q: Are bathrobes and slippers provided at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, bathrobes and slippers are not provided at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. As an extended-stay, budget-friendly hotel chain, amenities focus on practical essentials such as fully equipped in-suite kitchens, basic bath linens, and standard toiletries. Luxury items like bathrobes and slippers are not offered, so you will need to pack your own if you wish to use them during your stay.

Q: Are dishwashers available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, according to the official Extended Stay America property listings for the Houston - Northwest - Hwy. 290 - Hollister location, **dishwashers** are included among the room amenities and kitchen features. The suites at this location feature fully equipped kitchens that also provide a full-size refrigerator, stovetop, microwave, and cooking/dining utensils.

Q: Are double vanities available in the bathrooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, double vanities are not available in the bathrooms at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The guest suites at this extended-stay property feature standard, compact private bathrooms equipped with a single sink vanity, toilet, and shower/tub combination.

Q: Are luxury linen types available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, luxury linens are not available at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. As an economy, extended-stay hotel, the property provides only standard, basic hotel bedsheets, blankets, and bath towels. There are no premium thread-count sheets, upgraded linen packages, or pillow menus available. Guests needing specific high-thread-count or luxury bedding typically bring their own.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, pay-per-view movies are not available on the in-room televisions at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. The rooms feature flat-screen TVs equipped with standard and premium cable channels, but the property does not offer on-demand or pay-per-view movie services. Guests typically rely on the hotel's complimentary Wi-Fi to stream video content on their personal devices.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, pots, pans, dishes, and utensils are **not pre-stocked directly inside the guest rooms**. However, they are **available upon request from the front desk**: * **Availability:** Because this is an *Extended Stay America Suites* tier property, kitchen kits (cookware like pots and pans, as well as dinnerware, utensils, and dishes) can be requested at check-in or anytime during your stay. * **Cost:** Cookware and dish kits are provided **free of charge** to borrow at standard *Suites* properties. * **Note:** Supplies can occasionally be subject to inventory availability. If you plan to cook right away, it is best to ask the front desk staff for your cookware kit as soon as you check in.

Q: Are smart TVs available in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the rooms do not feature smart TVs. Guest rooms at this location are equipped with standard **32-inch flat-screen TVs with premium cable/satellite channels**. They do not come with built-in streaming apps or smart TV functionality. If you want to stream personal content (such as Netflix or Hulu), you would need to bring a portable streaming device (e.g., Roku stick, Fire TV Stick, Chromecast) and connect it via HDMI.

Q: Are speakerphones available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does **not** advertise or guarantee speakerphones in its guest rooms. The suites include standard landline telephones (with voicemail and local/toll-free calling capability) and a workspace desk, but the property does not list speakerphone functionality as a standard in-room amenity. If you require a speakerphone or conference calling equipment for business needs: * The hotel does have an on-site **meeting room** which may accommodate conference needs upon request. * It is recommended to contact the property directly at **(713) 939-0155** prior to arrival to confirm whether a phone with speaker capabilities can be provided or if you should bring a portable speakerphone/conferencing device.

Q: Are the bathrooms counters at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister made of marble?

A: **No**, the bathroom counters at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** are not made of real marble. As a budget/midscale extended-stay property, the guest room vanity tops feature standard commercial hospitality surfaces—typically laminate, composite solid surfacing, or molded cultured-marble/acrylic vanity tops with integrated basins, rather than natural quarried marble.

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer smart room controls for lighting or temperature. As a budget/midscale extended-stay property, the rooms feature standard, manual amenities: * **Temperature:** Controlled via standard individual in-room heating/air conditioning units or wall-mounted digital thermostats. * **Lighting:** Operated via traditional manual wall switches and lamp switches. There are no app-based, touch-panel, or voice-activated smart automation systems available in the suites.

Q: Are there USB charging ports available in the guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, dedicated USB charging ports are generally not available or guaranteed** in the guest rooms at this location. As is standard for budget Extended Stay America Suites properties, the rooms are equipped with standard three-prong electrical AC wall outlets near the workspace/nightstands rather than built-in USB ports. While some individually updated desk lamps or alarm clocks occasionally have USB slots, the hotel does not list them among room amenities. **Recommendation:** It is best to pack your standard wall adapters (charging bricks) or a multi-port wall charger to plug into the AC wall outlets during your stay.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a pantry area?

A: The guest rooms at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** do not have a separate, dedicated walk-in pantry closet. However, all rooms feature an **in-room kitchen/kitchenette** equipped with: * Cabinets and counter space for storing dry goods and food items * A full-size refrigerator/freezer * A microwave and stovetop * Basic cookware and dining utensils For storing groceries, guests use the kitchen cabinetry, countertops, and full-size refrigerator.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a microwave?

A: Yes, guest rooms at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister have a microwave.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a mini fridge?

A: **Yes, but better:** rather than just a compact mini-fridge, the suites at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** feature a **full-size refrigerator/freezer** as part of a fully equipped kitchen (which also includes a stovetop and microwave).

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a toaster oven?

A: **No**, guest rooms at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not include a toaster oven. The fully equipped kitchens in the suites standardly feature: * A full-size refrigerator/freezer * A two-burner stovetop * A microwave * A coffee maker * Cookware, dishes, and utensils *(Note: Standard pop-up toasters are typically available upon request from the front desk or provided in select suite setups, but toaster ovens/conventional baking ovens are not offered.)*

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have a water purification system for the room?

A: **No**, guest rooms at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not come equipped with an in-room water purification or filtration system. While the studio suites include fully equipped kitchens (sink, stovetop, microwave, full-sized refrigerator, and cookware/utensils), the water supplied to the kitchen and bathroom sinks is standard municipal tap water. If you prefer purified drinking water during your stay, you will need to bring bottled water or a personal travel filtration pitcher/bottle.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have conventional ovens?

A: **No**, the guest rooms at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister do not have conventional ovens. The in-room kitchens at this property include: * A two-burner **stovetop** * A **microwave** * A full-size **refrigerator/freezer** * A sink and basic counter space *(Note: Cookware, utensils, and dishware can be requested from the front desk upon check-in).*

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have dish cleaning supplies in the room?

A: **No, guest rooms do not come pre-stocked with dish cleaning supplies.** Across Extended Stay America properties (including the Houston - Northwest - Hwy. 290 - Hollister location): * **Housekeeping Policy:** Housekeeping does not wash dishes during routine or scheduled room cleanings. Guests are responsible for cleaning their own cookware and dinnerware. * **Supplies:** Dish soap, sponges, and scrubbing pads are generally not placed in the rooms. You may request items such as dish cloths or a drying rack at the front desk upon check-in (often included with requested kitchen kits). However, dish soap and sponges are either provided in limited courtesy packets at the front desk or must be purchased/brought by the guest. **Tip:** If you plan on cooking and doing dishes during your stay, it is recommended to either pick up a small bottle of dish soap and a sponge at a nearby store (such as the nearby H-E-B or Target) or request a courtesy supply from the front desk when checking in.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have eating utensils?

A: **Yes, eating utensils and dinnerware are available.** However, under Extended Stay America brand standards, they are usually **not kept inside the room before check-in**. Instead: * As an **Extended Stay America Suites** property, a full kitchenware kit (including silverware/utensils, dishes, cups, cookware, and cooking utensils) is provided **free of charge**. * You simply need to **request the utensils/dishes at the front desk** during check-in or anytime during your stay, and the staff will supply them for your room.

Q: Do guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have toasters?

A: **Yes, but you may need to request it from the front desk upon check-in.** While standard in-room kitchen setups at this property come equipped with a full-size refrigerator, stovetop, and microwave, additional small appliances like **toasters** and coffee makers—along with pots, pans, and utensils—are provided free of charge by request at the front desk (subject to availability).

Q: Do the guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have wifi?

A: Yes, our guest rooms at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister offer free Wi-Fi.

Q: Do the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have desk chairs?

A: **Yes**, the rooms at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister include a desk and chair (workspace setup). However, keep in mind that the chairs provided are standard hotel guest/task chairs or stationary dining chairs rather than ergonomic, high-end office chairs.

Q: Do the rooms include microwaves at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, the rooms at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister include microwaves.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have ceiling fans?

A: **No**, the guest rooms at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not have ceiling fans. Like standard Extended Stay America properties, climate control and air circulation are provided exclusively via individual in-room PTAC (wall-mounted) air-conditioning and heating units.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer a mini-bar for a fee?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer a minibar (stocked snacks/drinks for purchase in the room). Instead, being an extended-stay property, the suites are equipped with a **full private kitchen** that includes a full-sized refrigerator/freezer, stovetop, microwave, and basic cookware/dishes so guests can store and prepare their own food and drinks. Vending machines are available on the property for purchasing drinks and snacks.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer a wet bar in the room?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer a wet bar in its rooms. Instead, the rooms feature a **full kitchen** (or kitchenette), which includes: * A kitchen sink and counter area * Full-sized refrigerator and freezer * Stovetop * Microwave * Basic cookware and dining utensils

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer outdoor space in the rooms?

A: **No**, the guest rooms at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister do not offer private outdoor spaces such as balconies or patios. However, the hotel property does have shared outdoor space for guests, including a seasonal outdoor swimming pool and outdoor parking.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide an in-room safe?

A: **No**, the guest rooms at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not include in-room safes. However, safety deposit boxes are typically available at the front desk for securing valuables.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide instant hot water?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not provide instant hot water (such as an under-sink instant hot water dispenser) in its rooms. Like standard Extended Stay America properties, the suites use conventional commercial water heating systems for taps and showers, meaning you may need to run the faucet briefly for hot water to reach the room. For boiling or heating water instantly, the suites come equipped with: * A **microwave** * A **stovetop** in the kitchenette * In-room **coffee/tea makers** (or hot water/coffee available in the common lobby area)

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide slippers for guests?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not provide slippers for guests. As a budget, mid-scale extended-stay property, their complimentary in-room amenities are limited to basic essentials such as standard bath toiletries, towels, and iron/ironing boards. Slippers and bathrobes are not provided, so you will want to pack your own if you need them during your stay.

Q: How many telephones are found in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Each room/suite at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister is equipped with **1 telephone** (located on the bedside table or work desk, providing access to hotel services, voicemail, and local/toll-free calling).

Q: Is a bathrobe provided at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, bathrobes are not provided at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. As an economy/midscale extended-stay hotel, in-room bathroom amenities are limited to standard essentials, including towels and complimentary basic toiletries (such as soap and shampoo). If you need a bathrobe during your stay, you will need to pack your own.

Q: Is a stove available in rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, a stove/stovetop is available in the rooms at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. Every suite at this property comes with a fully equipped kitchen featuring: * A two-burner **stovetop** * Microwave * Full-sized refrigerator and freezer *(Note: While cooktops are installed in the suites, Extended Stay America properties commonly keep cookware, dishes, and utensils at the front desk for guests to check out upon request).*

Q: Is a trouser or pant press available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, a dedicated trouser or pant press is not provided at this property. Instead, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister provides an **iron and a full-size ironing board** in the rooms for pressing clothing.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, individual guest rooms at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not have in-room washers and dryers. However, the hotel does have **on-site, shared guest laundry facilities** (coin-operated/credit-card operated machines) available for all guests to use. Rooms do include an iron and ironing board, and standard kitchen amenities (full-size refrigerator, microwave, and stovetop).

Q: Is an in-room printer available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, an in-room printer is not available in the guest suites at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. However, the hotel offers basic business services (such as copy and fax services) through the front desk/on-site facilities, though additional fees may apply.

Q: Is dishware available in rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, dishware is available, but you may need to request it from the front desk upon check-in.** * **Availability:** As an **Extended Stay America Suites** location, basic dining utensils, plates, bowls, cups, and cookware are provided for guest use free of charge. * **How it works:** Rather than keeping kitchenware stored inside every room's cabinets, the brand standard policy is to provide a clean kitchen kit (including dishware, silverware, pots, and pans) **upon request at the front desk** during or after check-in. If your room is not already stocked when you arrive, simply stop by or call the front desk, and they will supply the dishes and cooking utensils you need.

Q: Is there a fireplace in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are no fireplaces in the rooms at **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**. The accommodations are standard extended-stay studio suites featuring fully equipped kitchens (full-size refrigerator, stovetop, microwave), work desks, flat-screen TVs, and air conditioning, but they do not include fireplaces.

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister does not provide laundry baskets or clothes hampers in guest rooms. The hotel features a shared, on-site guest laundry facility (with coin/card-operated washers and dryers), and standard room amenities only include an iron and ironing board. Guests staying here typically use their own pop-up hampers, collapsible laundry bags, or pillowcases/trash bags to transport clothes to and from the laundry room.

Q: Is there a lighted makeup mirror in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the guest rooms at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister do not include a lighted makeup/shaving mirror. As a budget/economy extended-stay brand, the bathrooms feature standard wall-mounted flat vanity mirrors with overhead lighting, rather than specialized illuminated or magnifying vanity mirrors. If you require a lighted magnification mirror for grooming or makeup application, it is recommended to bring a portable travel version.

Q: Is there a minibar in the room at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there is no minibar in the rooms** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Instead, as an extended-stay property, every suite includes a **full kitchen** equipped with a full-size refrigerator/freezer, stovetop, microwave, and coffee maker, allowing you to store and prepare your own food and drinks.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer built-in TV casting options like Google Chromecast or Apple AirPlay. The guest rooms are equipped with standard flat-screen TVs that connect only to traditional cable/satellite programming. ### Tips if you want to stream content during your stay: * **Bring your own streaming stick:** You can bring a portable device (such as an Amazon Fire TV Stick, Roku Streaming Stick, or Google TV Chromecast). * **Travel router or hotspot:** Because the hotel uses standard public guest Wi-Fi (often requiring a captive portal/web login), streaming devices can sometimes struggle to connect directly to the Wi-Fi. Bringing a portable travel router or setting up a mobile hotspot makes setting up your own streaming stick much easier. * **HDMI cable:** Alternatively, you can pack an HDMI cable and an adapter to connect your laptop, phone, or tablet directly into the TV's HDMI port.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are no whirlpools or hot tubs available in the guest rooms at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The bathrooms in the guest suites are standard accommodations featuring a conventional shower/bathtub combination. Additionally, while the property features a seasonal outdoor swimming pool, it does not have a public hot tub or whirlpool on-site.

Q: Is there high-speed internet in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, the **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** provides complimentary wireless internet (Wi-Fi) in all guest rooms and suites. * **Standard Wi-Fi:** Included for free with your stay. * **Enhanced / High-Speed Upgrades:** Extended Stay America properties typically offer a free basic tier (suitable for browsing and email) alongside an optional paid upgrade for higher-speed/premium bandwidth (suitable for high-definition streaming or heavy downloads) accessible via the guest login portal upon connection.

Q: What bathroom amenities are included at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, standard private bathrooms include: * **Shower/tub combination** (accessible suites may offer roll-in or grab-bar-equipped tubs) * **Complimentary basic toiletries** (soap and shampoo) * **Towels** (fresh bath towels, hand towels, and washcloths, which can be exchanged at the front desk at any time) * **Hair dryer** (available either in-room or upon request at the front desk)

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, wheelchair-accessible bathrooms are available**, but only in designated accessible rooms. Key details to keep in mind: * **Room Specifics:** The hotel provides ADA-compliant/accessible units (such as accessible Queen Studios and Deluxe Suites) featuring bathroom grab bars, clearance for mobility devices, and accessible fixtures. * **Tub vs. Roll-In Shower:** Most of the accessible room options at this location are categorized as **"Mobility accessible with tub"** (featuring grab bars and transfer space) rather than a barrier-free roll-in shower. * **Booking Recommendation:** Standard guest rooms do not have accessible bathroom features. To ensure you receive an accessible bathroom suited to your specific needs (especially if you require a roll-in shower rather than an accessible bathtub), it is best to select an ADA-designated room when booking and call the hotel directly to confirm room-level configurations prior to arrival.

Q: Are there accessible tubs or bathing options at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, accessible bathing options are available** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. The hotel offers designated accessible room layouts featuring: * **Mobility Accessible Bathtubs:** Specific mobility-accessible studio and deluxe suites are equipped with bathtubs featuring grab bars and accessible controls. * **Roll-In Showers / Tub Showers:** Across its ADA-compliant accommodations, the property provides accessible bathroom fixtures, including grab bars, accessible toilets, and reachable bathing controls. ### Booking & Confirmation Tip When booking online or via phone: 1. Specifically select a room type designated as **"Mobility accessible with tub"** or **"Mobility accessible with roll-in shower"** depending on your needs, as accessible units are limited. 2. Contact the property directly prior to arrival to ensure the specific bathing setup (e.g., tub with transfer bench/grab bars vs. a roll-in shower) is assigned to your reservation.

Q: Are there ADA-accessible rooms available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, ADA-accessible rooms are available** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property offers mobility-accessible suites equipped with accessibility features, including: * **Mobility-accessible room options:** Studio suites (such as Queen Studio and Deluxe Queen Studio) configured for accessibility. * **Bathroom features:** Accessible bathrooms with grab bars, accessible toilets, and tubs/accessible shower controls. * **Property accessibility:** Designated accessible parking, accessible paths of travel, accessible entrance, elevator access, and an accessible registration counter. * **Bed frame removal:** Guests with mobility disabilities can request the removal of bed frames to lower the mattress height (typically requested at least 48 hours prior to check-in). Because accessible room configurations (e.g., roll-in shower vs. tub with grab bars) are limited, it is best to specify your accessibility needs when booking online or by contacting the hotel directly to confirm room assignment.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not offer multi-room family suites or units with separate, closed-door sleeping areas. All accommodations at this property are **open-plan studio suites**. However, they do offer configurations with **multiple beds within the same open room** to accommodate families: * **Deluxe Studio with 2 Queen Beds** (some include an additional sleeper sofa) * **Deluxe Studio with 1 Queen Bed and a Sofa Bed** If you require separate bedrooms or partitioned sleeping spaces, you would need to book multiple adjoining/connected rooms or look at a different property (such as select Embassy Suites, Homewood Suites, or Residence Inn locations).

Q: Are there full-length mirrors in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, standard rooms at this Extended Stay America location include a full-length mirror.** Across standard Extended Stay America Suites room layouts (including this property at 5454 Hollister St), guest rooms feature an above-the-sink vanity mirror in the bathroom area accompanied by a **full-length dressing mirror**, typically mounted either on the back/front of the bathroom door or along the closet/entryway wall. *(Note: If having a full-length mirror in your specific assigned unit is critical for your trip, it is always a good idea to contact the front desk directly prior to check-in to ensure your assigned suite includes one.)*

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, grab bars are installed in the bathrooms of the **accessible guest rooms** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Key details to keep in mind: * **Accessible vs. Standard Rooms:** Grab bars (around the toilet and in the shower/tub) are specifically featured in designated ADA/mobility-accessible rooms. Standard rooms typically feature standard shower/tub combinations without accessibility grab bars. * **Booking:** When making a reservation, you should specifically select an accessible room type (e.g., *Mobility Accessible with Tub* or *Roll-in Shower*) to guarantee a bathroom with grab bars.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, all suites at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister include a kitchen area. Each kitchen is equipped with: * A full-size refrigerator/freezer * A stovetop (two-burner) * A microwave * Basic cookware, dishes, and utensils (available in-room or upon request at the front desk)

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are no multi-level or loft-style rooms at the Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. All accommodations at this property are single-level studio suites (such as Queen Studios, Deluxe Studios, and 1-Bedroom Suites) featuring a standard open-floor layout with an integrated kitchen, bed, and living area on a single floor.

Q: Are there luggage racks or storage benches in the rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are typically no luggage racks or storage benches provided in the guest rooms** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. As an extended-stay property designed for budget and long-term accommodation, the room layouts focus on essential furnishings: * A bed * A work desk with a chair * A dresser or open hanging closet area * A kitchenette (stovetop, microwave, full-size refrigerator) * A small dining/activity table or sofa (in deluxe/larger studios) Most guests place their suitcases inside the closet alcove, on the floor, or on top of the dresser. If having a luggage rack is important for your stay, you can request a folding rack from the front desk upon arrival, though availability is not guaranteed.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does not offer multi-room adjoining family apartments, but it does feature **family- and group-oriented studio suites** designed to accommodate small groups and families: * **Deluxe Multi-Bed Suites:** The property offers options with **two queen beds plus a pull-out sofa bed**, or **one queen bed plus a sofa sleeper**, which can comfortably sleep up to 4 to 6 guests in a single unit. * **Full In-Room Kitchens:** Every suite includes a full-size refrigerator/freezer, stovetop, microwave, and cookware/utensils, making it easy to store and prepare meals for a family. * **Family Amenities:** The hotel includes a seasonal outdoor pool, on-site guest laundry, free grab-and-go breakfast, and pet-friendly rooms. For larger groups needing adjacent rooms or guaranteed connecting layouts, it is best to contact the hotel directly in advance at **(713) 895-0965** to arrange bookings together.

Q: Are there rooms with corner windows or wraparound views at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no rooms with corner windows or wraparound views** at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. This property is a low-rise, economy extended-stay motel built with a standard exterior-corridor/double-loaded layout. All guest accommodations are uniform studio suites featuring a **single, flat, standard punched-opening window** overlooking the surface parking lot or adjacent commercial grounds. The building design does not feature multi-aspect corner glazing, floor-to-ceiling glass, or panoramic wraparound views.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes.** Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister offers designated **mobility-accessible guest rooms**. Under ADA standards and the hotel's property accessibility specifications, these rooms feature: * **Wider doorways and clearances** (including accessible entryways and bathroom doors designed for wheelchair and mobility device passage) * **Accessible bathrooms** equipped with grab bars, accessible toilets, and roll-in showers or accessible tub options * **Accommodations upon request**, such as bed-frame removal to lower bed height (available with 48 hours' advance notice) When booking, make sure to specifically select one of the **Mobility Accessible** room types (such as the Accessible Queen Studio). If you require specific doorway dimensions or have particular clearance needs, it is recommended to call the front desk directly to confirm the exact measurements of the assigned suite.

Q: Are there step-free showers available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes**, step-free showers are available at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The hotel features select ADA-accessible rooms equipped specifically with **roll-in showers** (barrier-free/step-free with grab bars) alongside rooms that have accessible tubs. Because the property has a limited number of these accessible units, it is recommended to explicitly select the **Accessible Room with Roll-in Shower** when booking and to call the front desk directly ahead of arrival to ensure a room with a roll-in shower is secured for your stay.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, the accommodations are primarily **studio-style open layouts**. * **Open Studio Layouts:** The property mainly consists of studio suites (such as Queen Studio and Deluxe Queen Studio options). In these rooms, the sleeping area, sitting/desk area, and fully equipped kitchenette (stovetop, microwave, full-size refrigerator) share a single open-concept living space, with only the bathroom enclosed. * **Traditional / Multi-Room Layouts:** Because it is standard for the Extended Stay America Suites brand, there are generally **no traditional multi-room apartments** or fully separated bedrooms with interior dividing doors. The living, dining, and sleeping functions are combined into one unified studio space.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** does offer true suite layouts with a separate living space. The property inventory includes: * **1-Bedroom Suites** (typically featuring two queen beds and a separate living area with a sofa sleeper). * **Studio / Deluxe Studio Suites**, which are single open-concept rooms combining the sleeping, dining, and kitchen areas into one room. Because the majority of Extended Stay America properties operate primarily on open-plan studio rooms, 1-bedroom suites are limited in number. If you need a fully partitioned bedroom with a separate living room, make sure specifically to select the **"1-Bedroom Suite"** category rather than a "Studio" or "Deluxe Studio" when booking.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Not all accessible rooms have roll-in showers.** At the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, the accessible rooms offer either: * An **accessible bathtub** with grab bars and transfer features * A **roll-in shower** Because the accessible inventory includes **both tub-equipped rooms and roll-in shower rooms**, roll-in showers are not guaranteed across all accessible suites. ### What to do when booking: * Look specifically for room types labeled **"Accessible w/ Roll-In Shower"** during reservation. * If booking by phone or through a third-party site, contact the hotel directly at **(713) 895-7788** to confirm and guarantee that an accessible room with a roll-in shower is assigned to your reservation.

Q: Do the rooms have separate living areas at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, they do not have separate living areas with closed doors or separate rooms.** The property is arranged in **studio-style suites**, meaning the sleeping area, kitchenette, and seating/dining space all share an open-concept floor plan. However, depending on the room category you choose: * **Deluxe Suites / Deluxe Studios** include an integrated seating space with a sofa bed or sitting area alongside the bed and kitchen. * **Standard Studio Suites** only feature the bed, a work desk/table, and the kitchen. If you require a completely separate living room separated by a privacy door or wall, you would need to look into a traditional multi-room hotel suite elsewhere.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Extended Stay America does not publish precise architectural measurements (width, depth, or height) for the closets across its individual properties, including the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. However, rooms at this location feature the standard Extended Stay America brand prototype setup: * **Closet Style:** An open-alcove or reach-in closet niche located near the entryway/kitchen area or bathroom vestibule rather than a full walk-in closet. * **Hanging Space:** Consists of a single horizontal metal hanging rod spanning roughly **3 to 4 feet (36–48 inches)** in width. It provides sufficient vertical clearance for full-length garments (coats, dresses) or shirts/pants, though the iron and full-size ironing board are often stored or hung within this same space. * **Shelving / Storage:** Typically features one upper wire or laminate shelf directly above the hanging rod for folded clothes, luggage, or extra bedding, with open floor space underneath suitable for shoes or a standard suitcase. If you have specific medical, relocation, or oversized wardrobe needs that require exact inch-level clearance, contact the property's front desk directly at **(713) 895-7177** to confirm the setup for your specific room type.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there are **no outdoor fire pits, BBQ/grilling stations, or designated outdoor social lounges** at the *Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister*. The primary outdoor amenity at this property is a **seasonal outdoor swimming pool** surrounded by basic poolside loungers. The hotel is a budget-focused extended-stay property designed mainly around self-sufficient in-room living (all suites include their own kitchenettes), so it lacks the outdoor communal entertainment features found at some upscale extended-stay brands.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have an ATM on site?

A: **No, the hotel does not have an ATM on site.** While the property does offer on-site vending machines, laundry facilities, and free parking, guest listings and neighborhood directories note that cash withdrawal/ATM services are located off-site, with the nearest convenience-store ATMs situated just a short walk (about 130–150 meters) down Hollister Street.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer coworking or lounge spaces for guests?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer a dedicated coworking space or full executive lounge.** The property provides the following alternatives for work and shared spaces: * **In-Room Workspaces:** Every guest studio includes a dedicated work desk and chair along with free Wi-Fi. * **On-Site Meeting Room:** Unlike many basic extended-stay properties, this location does feature a rentable **meeting/conference room** equipped for small group gatherings or presentations. * **Common Areas:** There is a basic lobby/breakfast common area and a seasonal outdoor pool area with lounge chairs, but these are small, standard communal spaces rather than quiet, tech-equipped collaborative lounges. If you require dedicated coworking amenities (such as quiet private booths, presentation tech, or open hot-desking), you will generally need to look into nearby commercial coworking locations or business-centric hotels in the Houston area.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer dry cleaning or laundry service?

A: **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister** does **not** provide full-service dry cleaning or valet laundry service. However, they do have **self-service, coin-operated guest laundry facilities** (washers and dryers) available on-site for guests to use. Irons and ironing boards are also provided in the guest rooms.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not offer yoga classes or wellness activities. As a budget, extended-stay hotel, its amenities are focused on self-sufficient travel essentials—such as in-suite fully equipped kitchens, free Wi-Fi, guest laundry facilities, and a seasonal outdoor pool. For yoga or fitness classes, guests would need to visit nearby fitness centers or yoga studios in the surrounding Northwest Houston area.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister provide bikes for guests to use?

A: **No**, Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister does not provide bikes or bike rentals for guests. As a budget extended-stay property, its amenities focus on essentials such as in-suite kitchens, complimentary Wi-Fi, on-site guest laundry, free self-parking, and a seasonal outdoor pool. If you need a bicycle during your stay, you will need to arrange for a rental from a local Houston bike shop or use an independent rental service.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister support mobile key or digital check-in?

A: **No**, Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister **does not** support mobile keys or digital check-in. Extended Stay America’s mobile app is currently limited to booking, managing, and extending reservations. To check in, all guests must visit the front desk in person to present a valid photo ID and credit/debit card for payment and the incidentals deposit, after which the staff will issue physical key cards.

Q: Is there a meditation or relaxation room at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not have a dedicated meditation or relaxation room. As a budget extended-stay hotel, its common amenities are limited to standard essentials such as a seasonal outdoor swimming pool, guest laundry facilities, and a small meeting room.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. This property is a budget extended-stay hotel that focuses on essential lodging amenities (such as in-room kitchens, free Wi-Fi, guest laundry facilities, and a seasonal outdoor pool), and it does not feature an on-site bar or lounge.

Q: Is there a sauna or steam room available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No**, there is no sauna or steam room available at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The property is a budget extended-stay hotel; its wellness and recreational facilities are limited to a seasonal outdoor swimming pool and basic fitness equipment.

Q: Is Wi-Fi free at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, free Wi-Fi is available at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister.

Q: Are cats allowed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, pets are allowed at Extended Stay America Suites - Houston - Northwest - HWY 290 - Hollister.

Q: Are dogs allowed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, pets are allowed at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister.

Q: Are service animals allowed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, service animals are allowed** at the Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. Key details regarding their policy: * **No Pet Fees:** While standard pets incur a daily fee, service animals are legally exempt from all pet fees and cleaning surcharges under the Americans with Disabilities Act (ADA) and Extended Stay America’s brand policy. * **General Pet Policy:** Standard pets (cats and dogs) are also permitted at this location, though pet fees (typically around $25/day) and standard size/limit restrictions apply to non-service animals. *Note: Emotional support animals (ESAs) are not classified as service animals under ADA guidelines and may be subject to the standard pet fees and rules.*

Q: Are taxes included in the room rate at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, taxes are not included** in the standard nightly room rate. State and local hotel occupancy taxes (typically around 17% in Houston) are added separately to the room rate and itemized at checkout or on your final booking confirmation. * **Exception for long-term stays:** Under Texas tax law, guests who stay for **30 or more consecutive nights** are typically exempt from hotel occupancy taxes beginning on the 31st day (and may qualify for a refund of taxes paid during the initial 30 days).

Q: Are there additional fees I should know about at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, several potential fees and incidental policies are useful to note beyond the base room rate and local taxes: ### 1. Security / Incidental Deposit * **Check-in Deposit:** Guests are typically required to leave a refundable security/incidental deposit (commonly **$100 per stay**). A credit card or debit card in the primary guest's name is required at check-in. ### 2. Pet Fees (If Traveling with Pets) * **Nightly Pet Fee:** * Up to **$25 (+ tax) per day, per pet** for the first 6 nights. * Drops to up to **$15 (+ tax) per day, per pet** for night 7 and onward (often capped around $150 per stay depending on booking channels). * **Policy:** A maximum of 2 pets per room, and size/breed restrictions apply (pets generally must be under 36 inches tall/long, with larger pets subject to manager approval). Service animals are exempt. ### 3. Housekeeping Fees * **Standard Schedule:** Basic stay-over housekeeping is not daily—complimentary full cleaning is typically only provided once every 14 days or upon checkout. * **Optional Cleaning:** If you request additional or more frequent full cleaning services during a shorter stay, an extra daily housekeeping fee (typically **around $10/day**) applies. You can, however, exchange towels and linens at the front desk for free. ### 4. Violation Fees * **Smoking / Damage Fee:** The hotel is 100% smoke-free. Smoking in a guest suite carries a substantial cleaning fee (typically **$250+**). ### 5. Other On-Site Incidentals * **Guest Laundry:** The hotel features self-service coin/card-operated laundry machines, which have a per-load fee. * **Business Services:** While basic Wi-Fi is free, services such as front-desk printing, copying, or faxes may carry nominal per-page charges. --- *Note: **Self-parking, basic Wi-Fi, and grab-and-go morning breakfast are complimentary**. Exact deposit amounts or third-party booking terms can fluctuate, so if you are booking through an OTA (like Expedia or Booking.com) or paying with a debit card, contacting the front desk directly before check-in is recommended.*

Q: Are there adult-only areas at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **No, there are no adult-only areas** at Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister. The hotel is a budget, family- and pet-friendly extended-stay property. All on-site shared facilities—such as the lobby/breakfast area, guest laundry room, and seasonal outdoor swimming pool—are open to guests of all ages (with children simply required to have adult supervision at the pool).

Q: Are there any size restrictions for pets at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Yes, size restrictions apply under Extended Stay America's standard pet policy: * **Size Limits:** Pets cannot be longer than **36 inches** and cannot be taller than **36 inches**. * **Exceptions:** Animals exceeding these dimensions (or guests wishing to bring more than the standard maximum of two pets) require prior approval from the property manager. *(Note: Additional standard policies include a limit of two pets per suite and daily non-refundable pet cleaning fees; service animals are exempt from fees).*

Q: Are there non-refundable rates at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, there are non-refundable rates available** at Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister. Like most Extended Stay America properties, this hotel typically offers multiple rate tiers depending on how and when you book: * **Advance Purchase (AP) Rates:** When booking directly through the Extended Stay America website or app, you often have the option to book an Advance Purchase rate. These are discounted, prepaid rates that are strictly non-refundable and non-cancellable (with an exception usually only permitted within the first 24 hours of booking). * **Third-Party Travel Sites (Expedia, Booking.com, Priceline, etc.):** Online travel agencies routinely offer a choice between a discounted **Non-Refundable** option and a higher-priced **Free Cancellation** option for this specific property. * **Long-Term / Extended Plus Rates:** Certain long-term discount programs (such as the Extended Plus Program) require a non-refundable deposit (often equal to several nights' room and tax) after the initial booking window. If you need flexibility, be sure to select the **Standard / Flexible Rate** (which typically allows free cancellation up to the hotel's designated cut-off time, usually 6:00 p.m. on the arrival date) rather than the Advance Purchase or Non-Refundable rate.

Q: Are there refundable room rates available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, refundable room rates are available** at the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**. Key details regarding room rates and cancellation policies include: * **Flexible / Refundable Rates:** Standard (best flexible) rates generally allow free cancellation up to 24 to 72 hours prior to arrival (or by the designated check-in cut-off) for a full refund. * **Non-Refundable / Advance Purchase Rates:** Discounted promotional rates (such as "Advance Purchase" or certain long-stay packages like the "Extended Plus Program") typically become non-refundable after a 24-hour booking grace period. When booking either through Extended Stay America's direct site or third-party travel platforms (like Expedia or Booking.com), select the rate option specifically labeled **"Free Cancellation"** or **"Flexible Rate"**, and confirm the exact cancellation deadline for your chosen travel dates.

Q: Can I leave my pet unattended in the room at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, you can leave your pet unattended in the room**, but you must adhere to Extended Stay America’s pet policies and guidelines: * **Keep your pet crated:** Extended Stay America strongly requires/recommends that unattended dogs be kept in a crate or carrier. This prevents damage to the room and ensures safety if hotel staff, maintenance, or housekeeping need to enter. * **Noise and behavior:** The pet must not cause disturbances (such as continuous barking or whining). If complaints occur, you will be contacted to return to the room. * **Liability:** You remain financially responsible for any damage to the property caused while your pet is left alone. ### Standard Pet Guidelines at this Location: * **Limits:** Up to 2 pets per room. * **Size Restrictions:** Pets can be no longer or taller than 36 inches (or up to 50 lbs; larger pets require prior management approval). * **Fees:** Generally $25 (+ tax) per pet, per night for the first 6 nights, and $15 per pet, per night thereafter. *Tip:* When leaving your pet in the room, leave a contact phone number with the front desk and hang the "Do Not Disturb" sign so staff know an unattended pet is inside.

Q: Can I pay with cash at check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Generally, **no, you cannot pay with cash at check-in for short-term stays**, and property booking policies indicate this location is cashless. Extended Stay America’s payment rules: 1. **Stays Under 7 Nights:** Extended Stay America corporate policy strictly requires a **valid credit card or debit card** at check-in for any stay under seven nights; cash is not accepted for shorter stays. 2. **Property-Specific Cash Restrictions:** This specific location on Hollister Rd lists its policy as card-only (Visa, Mastercard, American Express, Discover). While some chain locations allow cash payments for long-term stays (7+ nights), many individual properties have opted to be entirely cashless. 3. **Security / Incidental Deposit:** Even at locations that do consider cash for extended stays, you are still required to provide a valid government-issued ID and an incidental deposit (typically $100 to $250), which often must be pre-authorized on a credit/debit card. If you are booking for a long-term stay (7+ nights) and need an exception, **call the front desk directly at (713) 895-7798** before arriving to confirm their current management policy on cash.

Q: Do I have to pay the full amount upfront at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Whether you have to pay the full amount upfront depends on the rate type you booked and the length of your stay: ### 1. Advance Purchase Rates * **Yes.** If you select a prepaid / "Advance Purchase" rate online, you are required to pay the **full amount upfront** at the time of booking. These rates are typically non-refundable. ### 2. Standard Short Stays (Nightly Rate / Under 7 Days) * **At check-in, yes.** If you book a standard, flexible reservation, you do not pay when booking, but **at check-in, you must pay for your entire stay upfront**. ### 3. Extended Stays (Weekly or Monthly Rate / 7+ Nights) * **No, not the entire stay.** Extended Stay America bills long-term stays incrementally: * At check-in, you are only required to pay for the **first week** in advance. * Subsequent weeks are paid one week at a time in advance throughout your stay. --- ### Additional Deposit to Keep in Mind Regardless of stay length, the property requires a refundable **incidental deposit** (typically between **$100 and $250**) held on a credit or debit card at check-in. This hold is released following checkout after room inspection.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister allow same-day check-in?

A: **Yes**, Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister allows same-day check-ins, subject to room availability. Key details to keep in mind: * **Standard Check-in Time:** Check-in begins at **3:00 PM** local time. * **Same-Day Booking:** You can reserve a room online (via their website or third-party travel sites) or walk in on the same day if rooms are available. * **Late Arrival:** If you plan to arrive after 6:00 PM (or past midnight), Extended Stay America advises contacting the front desk directly to guarantee your reservation and confirm late check-in procedures. * **Requirements:** A valid government-issued photo ID and a matching credit/debit card are required at check-in. Minimum check-in age policies typically require the primary guest to be at least 18 to 21 years old.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister charge an additional fee for pets?

A: **Yes**, Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister charges an additional non-refundable pet cleaning fee. The hotel's pet policy details include: * **Pet Fee:** Up to **$25 (plus tax) per pet, per day** for the first 6 nights, and up to **$15 (plus tax) per pet, per day** for each day thereafter. * **Pet Limit:** Up to 2 pets per suite (additional pets or larger animals require manager approval). * **Size/Type Restrictions:** Dogs and cats are welcome, with size limits generally up to 36 inches in length and 36 inches in height. * **Service Animals:** Legitimate service animals are exempt from pet fees.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister have any restrictions on the number of pets allowed per room?

A: **Yes.** In accordance with the standard Extended Stay America policy, the Houston - Northwest - Hwy. 290 - Hollister location allows a **maximum of two pets per suite**. A few additional restrictions and details apply: * **Approval for more:** Bringing more than two pets requires advance approval from the property manager. * **Size limits:** Pets must be no longer than 36 inches and no taller than 36 inches (larger animals also require property manager approval). * **Fees:** Pet cleaning fees apply per pet (typically up to $25/night plus tax for the first six nights, and a reduced daily rate thereafter); service animals are exempt.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister offer pet amenities like beds or bowls?

A: We do allow pets at Extended Stay America Suites - Houston - Northwest - HWY 290 - Hollister. However, we do not offer pet amenities such as beds or bowls.

Q: Does Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister require a deposit when booking?

A: At **Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister**, whether you pay a deposit upfront depends on the rate type chosen when booking, but a deposit is required at check-in: * **When Booking Online/By Phone:** * If you select a **standard flexible rate**, no deposit is charged at the time of booking, though a valid credit card is required to guarantee and hold the reservation. * If you choose an **Advance Purchase rate** or certain non-refundable promotional rates, the full amount of your stay (or a partial deposit) is charged immediately at booking. * **At Check-In (Incidental Deposit):** * Regardless of the booking option, the property requires a refundable **incidental deposit** (typically **$100 to $150**) placed on a credit card or debit card at check-in. Note that this location does not accept cash. * This deposit hold is released upon checkout, provided there is no room damage or unpaid incidental charges.

Q: How late can I cancel without being charged at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The deadline to cancel without penalty at **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister** depends primarily on the **rate type** you booked: * **Standard / Flexible Rates:** You generally have until **6:00 PM local hotel time (Central Time)** on the day of your scheduled arrival to cancel without being charged. * *Penalty for late cancellation/no-show:* The first night's room rate plus tax will be charged as a fee. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled within **24 hours of originally making the booking**. Canceling after that window results in forfeiting the full prepayment. * **Extended Plus Program (EPP) Rates (Long-Term):** You must cancel within **24 hours of booking**; canceling later forfeits the nonrefundable 3-night deposit. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Cancellation cutoffs often require notice **24 to 48 hours prior to check-in** depending on the specific package chosen. **Recommendation:** Always verify the exact cutoff listed in your **confirmation email**, or call the front desk directly to confirm your reservation's specific terms.

Q: How much is the refundable pet deposit at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister **does not charge a refundable pet deposit**. Instead, pet charges are assessed as a **non-refundable cleaning fee**: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day** * **Day 7 and beyond:** Up to **$15 (+ tax) per pet, per day** *(Note: While there is no pet-specific deposit, the hotel may require a standard refundable **security/incidental deposit** of up to **$100–$250** at check-in, which is returned upon departure provided no room damage occurs.)*

Q: How much is the security deposit at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At the **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, the standard security/incidental deposit is **$100** (though booking partners and corporate policy note it can range **up to $150–$250** depending on the length of stay, payment method, or room type). ### Key Deposit Details: * **How it works:** Placed as an authorization hold on a credit or debit card at check-in. * **Refund timeline:** The full or remaining balance is released after checkout. Credit/debit card holds typically clear within **5 to 14 business days**, depending on your bank. * **Local/Cash policies:** Higher deposits or restrictions may apply for local residents or cash payments. *Tip: Because deposit amounts can occasionally change based on booking channels or extended stays, you can confirm directly with the front desk by calling the hotel.*

Q: Is a security deposit required at check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, a security/incidental deposit is required upon check-in** at this property. Key details regarding the deposit include: * **Amount:** Standard incidental deposits across Extended Stay America properties range up to **$250**, though this specific location typically holds a **$100 refundable deposit** per accommodation per stay. * **Payment Method:** It is usually placed as a temporary hold on a valid **credit card or debit card** presented along with a government-issued photo ID. * **Refund Timeline:** The hold is released after check-out, provided there are no damages or unpaid incidental charges. It typically takes **5 to 14 business days** to reflect back in your account, depending on your bank. *(Note: Exact hold amounts and policies can vary based on reservation length or local restrictions, so contacting the front desk directly before arrival is recommended if you have specific payment method concerns.)*

Q: Is early check-in allowed at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, early check-in is generally allowed, but it cannot be guaranteed in advance.** Standard check-in begins at **3:00 PM**. For early check-in, the policy typically works as follows: * **Subject to Availability:** Granting an early check-in depends entirely on room occupancy from the previous night and how quickly housekeeping can prepare clean rooms. * **Potential Fees:** Extended Stay America properties may charge an additional fee for early check-in depending on how early you arrive. * **Contact Ahead:** Because special requests are handled on a case-by-case basis, you should call the front desk directly on the morning of your arrival (or add a request note to your reservation) to check if your room will be ready early.

Q: Is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister pet-friendly?

A: Yes, Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister is pet-friendly.

Q: Is late check-out available at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, late check-out is generally available**, but it is **subject to room availability** and usually requires an **additional fee**. Key details regarding check-out at this location include: * **Standard Check-Out Time:** 11:00 AM. * **Policy & Fees:** Under Extended Stay America policies, checking out after 11:00 AM without prior approval or as an arranged late check-out typically incurs an hourly fee (commonly $10 per hour up until 4:00 PM, after which a full day’s rate may apply). * **How to Request:** Late check-out cannot be guaranteed in advance. You should contact the front desk the evening before or early on the morning of your departure to inquire if they can accommodate your request and confirm any applicable charges.

Q: Is the deposit refundable if I cancel at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Whether your deposit or prepayment is refundable depends on the **type of reservation** you booked and **when** you cancel: ### 1. Booking Prepayments / Deposit Rules * **Flexible / Best Available Rate:** * If you cancel **before the hotel's cancellation deadline** (typically 24 to 48 hours prior to the check-in date/time shown on your confirmation), you will receive a full refund or will not be charged. * If you cancel after this deadline or fail to check in, the property charges a fee (usually the first night’s room rate plus tax). * **Advance Purchase (AP) Rate:** * These reservations are non-refundable. You can only cancel for a full refund within **24 hours of booking**. Canceling after 24 hours forfeits the entire advance payment. * **Extended Plus Program (EPP / Long-Term Rates):** * You can cancel for free within **24 hours of making the reservation**. If canceled more than 24 hours after booking, the deposit (equivalent to three nights' room rate plus tax) is forfeited. * **Third-Party Bookings (Expedia, Booking.com, etc.):** * The refundability depends strictly on the rate rules selected at the time of purchase (e.g., “Free Cancellation” vs. “Non-Refundable”). --- ### 2. Incidental / Security Deposit (Paid at Check-In) * The property charges an incidental/security deposit (typically $100–$250) only **upon physical check-in**. * If you cancel before arriving and never check in, this deposit is never collected. **Recommendation:** Always check the exact cancellation deadline printed on your **booking confirmation email**, or call the front desk directly at **(713) 895-7798** with your confirmation number to confirm your rate's specific refund terms.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: The pet fee at **Extended Stay America – Houston – Northwest – Hwy. 290 – Hollister** is charged **per night (per day)**, not as a flat fee per stay. The hotel's standard pet fee structure is: * **$25 (+ tax) per pet, per day** for the first 6 nights. * A reduced fee (typically up to **$15 + tax per pet, per day**) for each night thereafter.

Q: Is there a designated pet area or pet park at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: A designated pet area or pet park is not available at Extended Stay America Suites – Houston - Northwest - HWY 290 - Hollister.

Q: Is there a fee for early check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, there is usually a fee for early check-in, depending on the time of arrival.** Standard check-in time at this location is **3:00 PM**. Under Extended Stay America's standard policy, early check-in is subject to room availability and structured as follows: * **12:00 PM – 3:00 PM:** **Free**, provided an inspected room is ready and the hotel can accommodate you. * **7:00 AM – 12:00 PM:** **$10.00 per hour** plus applicable taxes. * **Prior to 7:00 AM:** Full previous day’s room rate plus tax (at the Best Available Rate; minimum of $50). Because early check-in always depends on hotel occupancy and room turnover, it is recommended to call the front desk directly on your arrival morning to check availability.

Q: Is there a fee for late check-out at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Yes, there is a fee for late check-out.** Standard check-out is at **11:00 AM**. Under Extended Stay America's policy, fees for departing late apply as follows: * **Between 11:00 AM and 4:00 PM:** **$10.00 per hour** (plus applicable tax), up to a maximum of **$50.00**. * **After 4:00 PM:** You will be charged a **full day's room rate** (at the Best Available Rate) plus applicable taxes and fees. *(Note: Extended Perks members staying 7 or more nights may be eligible for complimentary late check-out upon request, subject to availability.)*

Q: Is there a fee to change my reservation dates at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister**, whether there is a fee to change your dates depends on the **rate type** you booked and **how** the reservation was made: 1. **Standard / Flexible Rates:** * Extended Stay America does **not** charge a separate change fee to modify your dates. * However, your new dates will be subject to room availability and the **current nightly rate** for the updated dates. * Be sure to modify or notify the hotel before the cancellation cutoff (typically by 6:00 p.m. local time on arrival day or 24 hours prior); changes attempted after this window may trigger a no-show or late-cancellation fee (usually one night’s room and tax). 2. **Non-Refundable / Advance Purchase (AP) Rates:** * These bookings are strictly non-refundable and generally cannot be altered after the initial 24-hour booking window. Attempting to change dates usually results in forfeiting the original prepayment. 3. **Extended Plus Program (EPP) / Long-Term Stays:** * Rates for weekly or monthly stays are tiered based on the total length of stay. Shortening your stay or shifting dates may adjust your overall average daily rate. 4. **Third-Party Bookings (Expedia, Booking.com, etc.):** * If you booked through an online travel agency (OTA), you must make modifications directly through that platform. Any change fees or restrictions will be governed by that specific third party's policy. **Recommendation:** If you booked directly through Extended Stay America, you can modify your stay online by looking up your reservation, or call the hotel directly at **+1 (713) 895-7772** to confirm any price differences before finalizing the change.

Q: Is there a pet weight restriction at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Extended Stay America locations (including the **Houston - Northwest - Hwy. 290 - Hollister** property) typically enforce **size/dimension restrictions rather than a strict weight limit**: * **Dimension Limit:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Pet Limit:** A maximum of **2 pets** per suite. * **Manager Approval:** Any pets exceeding the 36-inch size restriction, or stays with more than two pets, require prior approval from the property manager. *(Note: Third-party booking sites sometimes note a nominal weight guideline of around 50 lbs, but the official hotel brand policy evaluates allowance based on the 36" height and length limits.)*

Q: What age do children stay free until at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: At **Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister** (following standard Extended Stay America brand policy), children **17 years old and younger** (or under 17/18 depending on room bedding configuration) stay free when staying in the same room with a paying parent or guardian using existing bedding. Guests aged 18 and older are considered adults and may be subject to additional adult guest fees.

Q: What is included in the resort fee at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: **Extended Stay America Suites – Houston – Northwest – Hwy. 290 – Hollister does not charge a resort fee.** Because it is a budget/midscale extended-stay hotel rather than a resort, the standard amenities are included in the room rate without an additional daily resort or destination surcharge. Complimentary amenities provided to all guests include: * **Wi-Fi** throughout the property * **Self-parking** on-site * **Grab-and-go breakfast** (muffins, oatmeal, hot coffee, etc.) * Access to the **seasonal outdoor pool** * Fully equipped in-room kitchens (refrigerator, stovetop, microwave, and cookware/utensils) *(Note: Certain optional services, such as pet fees, extra housekeeping requests beyond scheduled intervals, or on-site coin laundry, carry separate incidental charges).*

Q: What is the pet policy at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Pets are allowed at Extended Stay America Suites - Houston - Northwest - HWY 290 - Hollister.

Q: What time is check-in at Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister?

A: Check-in begins at **3:00 PM** local time. *(Note: Reservations are typically guaranteed until 6:00 PM, so if you plan to arrive later, it is recommended to contact the hotel in advance. Check-out is at 11:00 AM.)*

Q: Will Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister hold my luggage before check-in?

A: **Yes, this location offers luggage storage.** If you arrive before the standard 3:00 PM check-in time and your room is not ready yet, the front desk can typically hold your bags for you until check-in. A few practical tips to keep in mind: * **Storage Space:** Extended stay properties often have limited back-office/closet space compared to large full-service hotels, so storage is subject to available capacity for the day. * **Early Check-In:** If a cleaned room is already available when you arrive, they may offer early check-in. Extended Stay America generally accommodates free early check-in between 12:00 PM and 3:00 PM (if available), but charges an hourly fee for check-in before 12:00 PM. * **Confirmation:** If you are arriving early in the morning or traveling with large/oversized luggage, it is a good idea to call the front desk directly beforehand to let them know and confirm space.