Extended Stay America - Columbus - Polaris

Q: How many room types does Extended Stay America - Columbus - Polaris have?

A: **Extended Stay America Suites - Columbus - Polaris** offers **5** primary suite types: 1. **Studio Suite** (1 Queen Bed) 2. **Superior Suite** (1 Full Bed / Double Bed) 3. **Deluxe Suite** (1 King Bed, Sofa Sleeper) 4. **Deluxe Suite** (2 Full Beds, Sofa Sleeper) 5. **1-Bedroom Suite** (1 King Bed, Sofa Sleeper) *(Note: These layouts also include accessible/mobility-adapted variants of select room categories).*

Q: What are the room types at Extended Stay America - Columbus - Polaris?

A: The **Extended Stay America Suites – Columbus – Polaris** features all non-smoking, suite-style accommodations equipped with fully furnished kitchens (refrigerator, stovetop, microwave, and utensils) and a flat-screen TV. The primary room types available at this property include: * **Studio Suite – 1 Queen Bed** (standard studio layout featuring a queen bed and work desk) * **Superior Suite – 1 Full Bed** (accessible layout options available) * **Deluxe Suite – 1 King Bed, Sofa Sleeper** (spacious studio layout with a king-size bed and a pull-out sofa sleeper) * **Deluxe Suite – 2 Full Beds, Sofa Sleeper** (larger studio setup accommodating more guests with two full/double beds and a sofa sleeper) * **1-Bedroom Suite – 1 King Bed, Sofa Sleeper** (features a separate private bedroom with a king bed and an adjoining living area with a sofa sleeper) * **1-Bedroom Suite – 2 Full Beds** (separate bedroom area with two full beds) *(Note: ADA-accessible layouts with roll-in showers or accessible tubs are also available within select room configurations).*

Q: Does Extended Stay America - Columbus - Polaris have ocean views?

A: **No**, Extended Stay America - Columbus - Polaris does not have ocean views. It is located in **Columbus, Ohio**, an inland, landlocked metropolitan area hundreds of miles away from any ocean. Views from the hotel typically look out over parking lots, nearby commercial centers, and local roadways.

Q: Is Extended Stay America - Columbus - Polaris close to the beach?

A: **No, it is not close to the beach.** **Extended Stay America Suites - Columbus - Polaris** is located in the northern suburbs of Columbus, Ohio (near the Polaris Fashion Place mall). * **Ocean beaches:** Columbus is entirely landlocked; the nearest Atlantic ocean beaches are roughly 400 to 500 miles away (a 7- to 9-hour drive). * **Lake Erie beaches:** The closest major freshwater beaches (along Lake Erie, such as near Cleveland or Sandusky) are still about **110 to 130 miles north** (a 2-hour drive). * **Local reservoirs:** There are local state park reservoirs with public swimming beaches nearby (such as **Alum Creek State Park Beach**, approximately a 15-minute drive away), but the hotel itself is located in a commercial/suburban retail corridor, not along any waterfront.

Q: Does Extended Stay America - Columbus - Polaris offer audio-visual equipment?

A: **No, Extended Stay America Suites – Columbus – Polaris does not offer dedicated audio-visual (AV) equipment or conference/meeting facilities.** As a standard extended-stay property, its amenities are geared toward self-sufficient, long-term residential lodging. Available media and business features are limited to: * 50-inch flat-screen TVs in guest suites * Complimentary Wi-Fi * In-room work desks * Basic front-desk/business services (such as copying or printing) If you require conference rooms or event AV equipment (such as projectors, microphones, or PA systems), nearby full-service or business-oriented hotels in the Polaris area (such as the Cambria Hotel Columbus – Polaris or Residence Inn Columbus Polaris) offer dedicated meeting spaces and AV support.

Q: Are attractions open year-round at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** is a hotel, so it does not operate tourist attractions on-site. However, its on-site hotel amenities and the major surrounding attractions in the Polaris/Columbus area feature varying seasonal schedules: ### **On-Site Hotel Amenities** * **Year-Round:** Standard guest amenities such as the 24-hour front desk, fitness room, self-serve guest laundry, and grab-and-go breakfast operate year-round. * **Seasonal:** The property's outdoor pool (if in service) is seasonal and typically open only during late spring and summer. --- ### **Nearby Attractions** * **Open Year-Round:** * **Polaris Fashion Place:** The major shopping and dining mall (~0.5 miles away) is open year-round. * **Topgolf Columbus:** Climate-controlled hitting bays are open in all seasons. * **Columbus Zoo and Aquarium:** Located about 9 miles away, the main zoo grounds and indoor exhibits are open 365 days a year. * **Metro Parks (e.g., Highbanks Metro Park, Sharon Woods):** Open 365 days a year from dawn to dusk. * **Seasonal:** * **Zoombezi Bay:** The water park adjacent to the Columbus Zoo operates only during the summer season (typically Memorial Day through Labor Day). * **Outdoor Amusements:** Certain outdoor rides and mini-golf courses in the area may reduce hours or close entirely during winter months.

Q: Are prices at Extended Stay America - Columbus - Polaris higher during spring break ?

A: At the **Extended Stay America Suites – Columbus – Polaris**, prices are generally **not significantly higher solely due to collegiate or traditional school spring break**, because Columbus, Ohio, is not a traditional beach or warm-weather vacation destination. However, room rates can fluctuate depending on several factors: 1. **Local Events and Sports Competitions:** While college students typically leave the area for warmer destinations during March, the Greater Columbus area often hosts major regional events during early spring (such as youth sports tournaments, trade shows, cheerleading/gymnastics championships, or major events like the annual Arnold Sports Festival in early March). When large regional events or conventions take place nearby, nightly hotel rates across the Columbus metro area—including Polaris—will spike. 2. **Weekend vs. Weekday Patterns:** Because Extended Stay America is an extended-stay, value-oriented property, its baseline demand is driven by corporate travelers, relocations, and contract workers. During spring months, **weekday** business rates tend to be steady or slightly higher than weekend rates, unless youth sports tournaments bring weekend leisure travelers to the Polaris area. 3. **Duration of Stay Discounts:** Extended Stay America uses tiered pricing. If you book a weekly (7+ nights) or monthly (30+ nights) stay over spring break, nightly rates are substantially discounted compared to individual 1- or 2-night bookings. **Summary:** Unless your stay aligns with a major youth tournament, regional convention, or local festival, you are unlikely to see the major price surges typical of spring break resort destinations. Nightly rates during March typically stay within the hotel's normal baseline (often roughly $70–$110/night for short-term stays, depending on occupancy).

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not host holiday dining events for Christmas or Easter.** Extended Stay America is an economy extended-stay hotel chain that does not feature on-site, full-service restaurants, banquet facilities, or event catering. Its dining amenities are limited to: * In-room, fully equipped kitchens (stovetop, microwave, full-size refrigerator, and cookware) for guests to prepare their own meals. * A complimentary daily grab-and-go breakfast (pastries, breakfast bars, coffee, etc.). **Alternative Options Nearby:** Because the hotel is located right in the Polaris commercial district near Polaris Fashion Place, several full-service restaurants and neighboring upscale hotels (such as nearby steakhouses or full-service conference hotels) typically offer special Christmas or Easter buffets and dining events within a few minutes' drive. It is recommended to make holiday dining reservations at surrounding area venues in advance.

Q: Are there seasonal summer activities offered at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** does **not** organize or host seasonal summer programs, entertainment, or scheduled activities. As an extended-stay, budget-friendly property designed for self-sufficient travel, its standard amenities focus on functional long-term living rather than resort-style recreation. On-site amenities are generally limited to: * Fully equipped in-room kitchens * A 24-hour fitness room * On-site guest laundry facilities * Outdoor tennis/sport facilities (at select periods depending on maintenance) ### Nearby Summer Activities Guests visiting during the summer typically take advantage of outdoor activities and family attractions within a short drive of the Polaris area: * **Alum Creek State Park & Beach:** Located just a few miles northeast, offering swimming beaches, boating, kayak rentals, fishing, and hiking trails. * **Columbus Zoo and Aquarium & Zoombezi Bay:** About a 15-minute drive away, featuring wildlife exhibits and a large outdoor summer water park. * **Highbanks Metro Park:** Nearby park with summer nature programs, scenic overlook trails, and canoeing along the Olentangy River. * **Polaris Fashion Place & Topgolf:** Within a 5- to 10-minute drive for summer shopping, dining, and outdoor driving range entertainment.

Q: Are there special rates for holiday weekends at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** does not have a permanent, standing discount specifically for holiday weekends; in fact, standard room rates often fluctuate upward over busy holidays due to dynamic pricing. However, you can frequently find or apply discounts during holiday weekends through several brand promotions and booking options: 1. **Brand-Wide Holiday & Weekend Promotions:** Extended Stay America regularly runs flash sales and seasonal promo codes (such as weekend discount codes, Labor Day/Memorial Day specials, or fall/winter flash sales) on their official website. 2. **Extended Perks Rewards:** Joining their free loyalty program (**Extended Perks**) gives instant access to discounted member rates (often around 10%–20% off) that apply year-round, including weekends. 3. **Affiliation Discounts:** The Polaris location honors standard corporate discounts, including: * **AAA / Auto Club** member rates * **Senior (AARP / 55+)** rates * **Military & Government** rates 4. **Advance Purchase & Length of Stay:** * Booking your holiday weekend early via non-refundable **Advance Purchase** rates can yield lower pricing. * If your holiday weekend extends into a longer trip (7+ nights), their tiered long-term discounts automatically reduce the average nightly rate. **Tip:** When planning a holiday weekend stay at the Columbus - Polaris property, check [Extended Stay America’s Deals Page](https://www.extendedstayamerica.com/deals) or call the front desk directly to see if any local event codes or seasonal promo codes can be applied.

Q: Are there special spring break activities at Extended Stay America - Columbus - Polaris?

A: **No, the Extended Stay America Suites – Columbus – Polaris does not host special spring break activities or events.** As a budget, extended-stay hotel, it primarily caters to business travelers, relocating guests, and long-term stays. Its on-site amenities are strictly standard—such as in-room kitchens, free grab-and-go breakfast, Wi-Fi, on-site laundry, and a basic fitness room—and it does not operate activity programming, kids' camps, or entertainment schedules. However, the hotel is situated in the Polaris/North Columbus area near several popular spring break attractions: * **Polaris Fashion Place:** Shopping, dining, and indoor entertainment. * **Columbus Zoo and Aquarium / Zoombezi Bay:** Located just a short drive west in Powell, often running seasonal spring events. * **Highbanks Metro Park:** Nearby hiking and nature center activities. * **Local family entertainment:** Options nearby like Topgolf, Star Lanes Polaris, and Magic Mountain Fun Center.

Q: Does Extended Stay America - Columbus - Polaris decorate for the holidays?

A: **Extended Stay America Suites – Columbus – Polaris** does not feature significant or organized holiday decorations. As an economy, extended-stay hotel, it focuses on practical amenities like in-suite kitchens and basic lodging. While the staff at the front desk may occasionally place small, modest seasonal items in the lobby (such as a small artificial tree or a desk garland), the property does not put up major holiday displays, lights, or room decor. In fact, Extended Stay America's corporate travel blog specifically encourages extended-stay guests to bring their own simple decorations (like small wreaths, garland, or battery-operated candles) to make their suites feel festive for the season. If you are looking to see large-scale holiday displays nearby, you will find major decorations, light displays, and shopping festivities just down the road at **Polaris Fashion Place** or at the **Columbus Zoo and Aquarium** (famous for its annual *Wildlights* display).

Q: Does Extended Stay America - Columbus - Polaris offer off-season discounts?

A: **Yes, in practical terms, though it operates primarily through dynamic pricing and seasonal promotional sales rather than a fixed "off-season coupon."** Here is how off-season savings work at Extended Stay America Suites – Columbus – Polaris: 1. **Lower Base Nightly Rates (Dynamic Demand Pricing):** Like most Columbus-area hotels, rates fluctuate based on local seasonality. Columbus tends to see slower tourism during late fall and winter (outside of major holidays and Ohio State football weekends), so standard nightly and weekly base rates drop automatically to reflect lower demand. 2. **Seasonal Sales & Brand Promotions:** Extended Stay America frequently runs seasonal flash sales (such as winter, holiday, and fall promo codes) that apply across participating locations, offering anywhere from 20% to over 50% off retail rates during slower booking windows. 3. **"Stay Longer, Save More" Tiers:** If your off-season trip involves an extended stay, weekly (7+ nights) and monthly (30+ nights) rate reductions automatically scale on top of the already lower off-peak nightly pricing. 4. **Standard Discounts & Perks:** You can also pair travel dates with AAA, AARP/Senior (55+), Military/Government, or free *Extended Perks* member rates (which take an additional percentage off bookings). **Tip:** When checking dates, look on the official Extended Stay America website and check their "Special Offers" page for any seasonal promo codes active during your planned travel window.

Q: Does Extended Stay America - Columbus - Polaris offer special Christmas packages?

A: **Extended Stay America Suites – Columbus – Polaris** does not offer traditional resort-style “Christmas packages” (such as bundled holiday dining, festive decor kits, or event experiences). As an extended-stay, budget-friendly property, the hotel operates on self-catering suite accommodations equipped with kitchens. However, you can take advantage of holiday-related savings through the following: * **Brand-Wide Holiday Sales:** Extended Stay America regularly runs nationwide holiday/winter promotions (such as their seasonal discount codes like *“Dashing Through the Savings”* or winter sales), which apply a percentage discount on nightly, weekly, or monthly stays through late December. * **Extended Perks Rewards:** Members of the free *Extended Perks* program receive access to exclusive member rate discounts and promotional codes that can be applied to Christmas reservations. * **Length-of-Stay Discounts:** The property automatically offers tiered discounts for multi-night stays (7+ nights or monthly), which can significantly lower rates if you are staying over the holidays. To check for any active holiday promo codes or winter promotional rates during your specific dates, visit the official [Extended Stay America Deals & Promotions page](https://www.extendedstayamerica.com) or contact the Polaris property directly.

Q: Does Extended Stay America - Columbus - Polaris offer summer packages?

A: **Extended Stay America Suites – Columbus – Polaris** does not typically offer bundled resort-style "vacation packages" (such as room + theme park tickets or meal credits). However, they do offer several **seasonal summer promotions and discounts**: 1. **Brand-Wide Summer Sales & Promo Codes:** Extended Stay America regularly runs nationwide **Summer Sales and Summer Flash Sales** (often discounting rooms up to 50% or more depending on length of stay) that can be applied to reservations at participating locations, including the Columbus–Polaris property. 2. **Extended Stay / Long-Term Discounts:** The hotel offers tiered discounts for summer visits based on the length of your trip, featuring discounted weekly rates (7+ nights) and monthly rates (30+ nights). 3. **Third-Party Vacation Packages:** While the hotel itself does not package airfare or rental cars, you can book bundled summer travel packages (Flight + Hotel or Car + Hotel) for this location through travel sites like Expedia, Priceline, or Kayak. 4. **Member Discounts:** Booking directly as an Extended Perks member provides access to special member rates and seasonal travel deals throughout the summer months. To see current seasonal rates or active summer promo codes for the Columbus–Polaris location, you can check the "Deals" section on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the hotel directly.

Q: Does Extended Stay America - Columbus - Polaris offer Valentine’s Day packages?

A: **No**, the Extended Stay America Suites – Columbus – Polaris does not offer Valentine’s Day or romance packages. Because Extended Stay America is an economy/budget extended-stay brand focused primarily on self-catering amenities (such as in-room kitchenettes, laundry facilities, and weekly/monthly rates), they do not feature hospitality add-ons like celebratory dining, champagne, or holiday-themed packages. If you are looking for romantic or Valentine's Day packages in the Polaris area of Columbus, full-service and boutique hotels nearby—such as the **Hilton Columbus/Polaris** or local bed-and-breakfasts—frequently offer romance packages that include dining credits, late checkout, and champagne.

Q: Does Extended Stay America - Columbus - Polaris offer winter activities?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer any winter activities or seasonal recreation programs. It operates as a standard, budget-friendly extended-stay hotel geared toward self-catering and business or long-term travel. On-site amenities are limited to standard hotel features such as an on-site fitness center, fully equipped in-room kitchens, guest laundry facilities, free Wi-Fi, and a complimentary grab-and-go breakfast. If you are looking for winter sports or activities (such as ice skating, sledding, or winter hiking), you would need to travel to nearby city facilities or Columbus-area parks, such as Sharon Woods Metro Park or local indoor/outdoor ice rinks.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer kids' programming or organized children's activities during school breaks. It is a budget-friendly, extended-stay hotel focused on self-catering accommodations (providing in-room kitchens, free Wi-Fi, on-site laundry, and grab-and-go breakfast). While it accommodates families, it does not operate a kids' club, day camp, or scheduled family entertainment.

Q: How far in advance should I book for spring break at Extended Stay America - Columbus - Polaris?

A: For a stay at **Extended Stay America Suites – Columbus – Polaris** during spring break (typically mid-March through early April), you should generally book **4 to 8 weeks in advance** for the best balance of price and availability. Factors to consider when timing your reservation: ### 1. The Local Demand * **Not a beach resort:** Because this is a suburban hotel in north Columbus catering primarily to families, business travelers, and visitors to the **Columbus Zoo and Aquarium** or **Polaris Fashion Place**, it does not sell out months ahead like a typical tropical beach destination. * **Family leisure travel:** During local K–12 and college spring breaks, family-friendly suite-style rooms (especially multi-bed or two-queen/king-with-sleeper-sofa units) fill up first. ### 2. Major Events in Columbus * **The Arnold Sports Festival:** If your spring break coincides with late February/early March, the annual Arnold Sports Festival draws over 100,000 visitors to the Columbus area. If your dates overlap with this event, book **2 to 3 months in advance**, as hotels across greater Columbus sell out or spike significantly in price. * **Youth Sports & Tournaments:** Weekends in spring often host regional youth sporting tournaments and local competitions, making weekend nights tighter than weekday stays. ### 3. Recommended Booking Strategy * **Book 1 to 2 Months Ahead:** Booking roughly **4 to 6 weeks early** will ensure you secure your preferred room layout (e.g., standard queen studio vs. multi-bed suite) at baseline rates. * **Choose a Flexible Rate:** Extended Stay America generally offers standard flexible cancellation policies (often allowing cancellation penalty-free up to 24–48 hours before check-in). Locking in a refundable rate early lets you secure a room and re-book if you see a price drop closer to your arrival.

Q: Is Extended Stay America - Columbus - Polaris good for families during summer vacation?

A: Whether the **Extended Stay America Suites – Columbus – Polaris** is a good fit for a family summer vacation depends largely on your budget, travel style, and expectations: --- ### **The Pros for Families** 1. **Budget-Friendly with Kitchens** Every suite includes a full kitchenette (full-size refrigerator, stovetop, microwave, and basic cookware/dishware). For a family on vacation, being able to prep breakfast, heat leftovers, or pack lunches can save a significant amount of money. 2. **Great Location for Family Attractions** The Polaris area is safe, suburban, and very convenient for typical summer vacation activities: * **Columbus Zoo and Aquarium & Zoombezi Bay (water park):** ~15 minutes away. * **Highbanks Metro Park & Alum Creek Lake/Beach:** 10–15 minutes away for hiking, boating, or outdoor fun. * **Magic Mountain Fun Center & Polaris Fashion Place:** Walking or short-drive distance for mini-golf, go-karts, arcades, dining, and shopping. 3. **On-Site Amenities for Extended Stays** Coin-operated guest laundry facilities are on-site (helpful for washing wet clothes or doing mid-vacation laundry), and parking is free. --- ### **The Cons & Important Caveats** 1. **Pool Availability & Quality** For many families, a pool is an essential feature of a summer trip. While this location has featured an outdoor pool historically, **pool operations and conditions at budget extended-stay properties can be hit-or-miss** (often subject to seasonal maintenance or limited hours). If a lively pool is a priority for your kids, call the front desk before booking to confirm it will be open, or consider a hotel with a dedicated indoor pool. 2. **Minimal “Breakfast”** The complimentary breakfast is strictly "grab-and-go" (typically coffee, pre-packaged muffins/bars, and oatmeal packets). It is not a hot breakfast buffet with eggs, waffles, or bacon, so you will likely need to supply your own groceries or dine out. 3. **Budget Extended-Stay Atmosphere** Like most Extended Stay America properties, it caters heavily to solo workers, long-term contractors, and temporary relocations. The vibe is functional and practical rather than a fun, lively "vacation resort." 4. **Housekeeping Policy** Extended stay hotels typically do not provide daily housekeeping unless requested (often at an extra fee or on a weekly cycle), so you manage your own room tidiness and trash disposal. --- ### **Verdict** * **Good choice if:** You are looking for a clean, safe, and affordable "home base" with a kitchen while spending most of your daytime exploring the Columbus Zoo, Zoombezi Bay, and local parks. * **Look elsewhere if:** You want a full resort feel, a guaranteed top-tier pool experience, a hot sit-down breakfast, and daily maid service. If that’s what your family prefers, nearby mid-scale options like **Drury Inn & Suites Columbus Polaris** (free hot breakfast + evening food, indoor/outdoor pool) or **Hampton Inn & Suites Polaris** offer a much more traditional family-vacation experience for a slightly higher rate.

Q: Is hurricane season a concern at Extended Stay America - Columbus - Polaris?

A: **No, hurricane season is not a concern** for Extended Stay America - Columbus - Polaris. The hotel is located in **Columbus, Ohio**, deep in the inland Midwest and hundreds of miles away from any ocean coastline. * **Direct hurricane strikes** (storm surges, hurricane-force sustained winds, coastal evacuations) are impossible there. * On rare occasions, the weak remnants of a Gulf Coast or Atlantic hurricane can travel far inland, bringing increased rainfall, scattered thunderstorms, or breezy weather to central Ohio. However, these are handled like typical Midwest rainstorms and are not considered a "hurricane season" threat. If you are traveling to the Columbus area, weather concerns are typically limited to summer thunderstorms or winter snow/ice, not hurricanes.

Q: Is winter a good time to stay at Extended Stay America - Columbus - Polaris?

A: Whether winter is a good time to stay at **Extended Stay America Suites - Columbus - Polaris** depends on the purpose of your trip, as winter brings distinct advantages along with a few trade-offs. --- ### **When Winter Is a Great Time to Stay** * **Affordability and Value:** Columbus hotel rates generally drop during the winter off-season (outside of specific holiday weekends). If you need an economical long-term stay, temporary housing, or a budget base for business around Polaris (e.g., near corporate offices like JPMorgan Chase), winter offers some of the lowest nightly and weekly rates of the year. * **Indoor Shopping and Dining Nearby:** The hotel is located right by **Polaris Fashion Place** and an extensive commercial district. Having an indoor mall, dining options, and big-box stores within a short drive (or short walk in milder weather) makes running errands or spending leisure time easy without braving prolonged cold. * **In-Suite Kitchens:** Every room includes a stovetop, microwave, and full-size refrigerator. When winter weather hits and you prefer not to drive on icy roads, you can easily prepare hot meals in your room. * **Holiday Attractions:** If you visit in December or early January, the Columbus Zoo and Aquarium is nearby and hosts the annual **Wildlights** display, one of the region's top holiday events. --- ### **Things to Consider / Downsides in Winter** * **Ohio Winter Weather:** Columbus experiences freezing temperatures, snow, and occasional ice storms from December through March. If you rely on walking to nearby restaurants or shops, the cold wind and snow can make that impractical, so having a vehicle or using rideshares is strongly recommended. * **Basic Amenities:** Extended Stay America is a budget/practical extended-stay brand, not a full-service or resort hotel: * **Breakfast:** It offers a simple "grab-and-go" breakfast (packaged muffins, breakfast bars, coffee, tea) rather than a hot buffet. * **Kitchen Supplies:** Depending on recent turnover, cookware, utensils, and dishware are sometimes not stocked directly in the room and must be requested at the front desk. * **Housekeeping:** Housekeeping is provided on a weekly or on-request basis rather than daily. * **Property Inconsistencies:** Like many budget extended-stay properties, guest reviews highlight mixed experiences regarding cleanliness and older facility maintenance. Checking your heating unit upon arrival is advisable to ensure it heats properly during freezing nights. --- ### **Summary Recommendation** * **Book it if:** You need practical, low-cost lodging with a kitchen for business, relocation, or holiday shopping near Polaris. * **Look elsewhere if:** You want a cozy winter getaway, a full-service hotel with hot indoor dining and a heated indoor pool, or upscale amenities.

Q: What activities, programming, and special offers does Extended Stay America - Columbus - Polaris provide during spring break season?

A: **Extended Stay America Suites – Columbus – Polaris** is an economy, extended-stay lodging brand, so it **does not host resort-style activities, seasonal programming, or on-property spring break events**. Instead, the property focuses on budget-friendly, self-service amenities for visitors, while leaving entertainment and programming to the surrounding Columbus/Polaris area. --- ### 1. On-Site Activities and Amenities The hotel does not organize entertainment or structured guest activities, but guests have access to basic extended-stay facilities: * **In-Room Kitchens:** Fully equipped suites featuring stovetops, microwaves, full-sized refrigerators, and basic cooking essentials. * **Fitness Center:** Basic on-site fitness facility for workouts. * **Complimentary Grab-and-Go Breakfast:** Daily breakfast items (coffee, breakfast bars, oatmeal, pastries). * **Conveniences:** Free Wi-Fi, 24/7 guest coin-laundry facilities, and pet-friendly room options (fees apply). --- ### 2. Rates and Special Offers While the hotel does not offer dedicated "Spring Break" packages, you can take advantage of the standard brand discounts available throughout the spring: * **Tiered Extended-Stay Discounts:** Discounted nightly rates when booking weekly (7+ nights) or monthly stays. * **Extended Perks Rewards:** Members of their free rewards program receive exclusive member-rate discounts, potential registration promo codes, and perks like early check-in/late check-out on longer stays (subject to availability). * **Corporate / AAA / Senior Rates:** Discounts for AAA/CAA members, seniors, and government/military travelers when booked through their direct website or central reservations. --- ### 3. Spring Break Programming Nearby Because the hotel lacks on-site programming, visitors spending spring break in the Polaris area typically take advantage of nearby family and entertainment hubs: * **Polaris Fashion Place & Surroundings (5–10 minutes away):** Shopping, dining, Dave & Buster’s, and indoor entertainment venues. * **The Columbus Zoo and Aquarium & Zoombezi Bay (approx. 15 minutes away):** A popular spring break destination with special seasonal programming, animal encounters, and holiday events (such as Easter weekend events). * **Highbanks Metro Park:** Nearby hiking trails, scenic views, and seasonal outdoor nature programs.

Q: What children's activities and programs does Extended Stay America - Columbus - Polaris offer during the Christmas holiday period?

A: **Extended Stay America Suites – Columbus – Polaris does not offer any on-site children’s activities, kids' clubs, or holiday programming** during Christmas or any other time of year. As an extended-stay, budget-friendly hotel, its amenities are geared primarily toward self-sufficient travelers (such as in-room fully equipped kitchens, free Wi-Fi, guest laundry facilities, and grab-and-go breakfast) rather than resort-style entertainment. However, if you are staying there with children over the Christmas season, the property is located very close to popular local holiday and family attractions: * **Polaris Fashion Place (approx. 5 minutes away):** Features indoor holiday decor, a large Christmas tree, holiday shopping, and photo opportunities with Santa. * **Wildlights at the Columbus Zoo and Aquarium (approx. 15 minutes away):** One of the region's largest holiday events, featuring millions of LED lights, musical light shows, holiday treats, and visits with Santa. * **Magic Mountain Fun Center & Local Entertainment:** Located just minutes from the hotel, offering arcades, mini-golf, and go-karts for family entertainment.

Q: What events does Extended Stay America - Columbus - Polaris host for New Year’s Eve?

A: **Extended Stay America Suites – Columbus – Polaris does not host New Year’s Eve events or parties.** As an extended-stay, budget-friendly hotel focused on simple, suite-style lodging (with in-room kitchens, free Wi-Fi, and basic amenities), the property lacks banquet halls, ballrooms, restaurants, and event staff. If you are looking for New Year’s Eve events in the immediate Polaris or Columbus area, travelers commonly stay at the hotel while attending nearby celebrations, such as: * **Hilton Columbus/Polaris:** Frequently hosts the large, annual *Ultimate New Year's Eve* party featuring open bars, live bands, dinner buffets, and champagne toasts. * **Star Lanes Polaris:** Offers private bowling/dart bay packages with food, drinks, and midnight toasts. * **Polaris Fashion Place & Nearby Restaurants:** Several local dining spots and venues in the Polaris commercial corridor hold special NYE dinners and countdown toasts.

Q: What is the difference between early and late summer at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, the hotel’s standard suite features (kitchenettes, grab-and-go breakfast, laundry, and pet-friendly policies) remain the same year-round. However, the experience between **early summer (June to early July)** and **late summer (August to early September)** differs in a few key ways: ### 1. Rates, Booking Demand, and Guest Demographics * **Early Summer (June – July):** This is the height of family leisure and summer travel season in the Columbus area. Demand tends to be driven by tourists visiting nearby attractions such as the Columbus Zoo & Aquarium, Zoombezi Bay, and Polaris Fashion Place. Room rates and occupancy levels generally peak during this window. * **Late Summer (August – early September):** As school systems resume and family summer vacations wind down, the hotel sees a sharp transition toward long-term relocations, corporate travelers, and university-related visitors (families moving students into Ohio State University or Otterbein University, both a short drive away). Nightly rates often soften slightly toward late August, except during university move-in and early-season college football weekends. ### 2. Weather and Outdoor Amenities * **Early Summer:** Average highs hover in the low-to-mid 80s°F with longer daylight hours. It is prime weather for using the property’s outdoor tennis court or visiting local parks like Sharon Woods and Highbanks Metro Park. * **Late Summer:** August brings the warmest, most humid days to central Ohio, before cooling slightly toward September. By late August, daylight hours begin to noticeably shorten, shifting activity more indoors toward the local shopping centers and indoor dining. ### 3. Local Area Traffic * **Early Summer:** Traffic around Polaris Parkway and the I-71 corridor is heavily influenced by shopping, weekend entertainment, and daytime tourist influxes. * **Late Summer:** Commuter traffic picks up significantly in August as schools resume and corporate travel ramps back up after mid-summer shutdowns.

Q: Are there boating or sailing experiences at Extended Stay America - Columbus - Polaris?

A: **No**, there are no boating or sailing experiences at the Extended Stay America Suites - Columbus - Polaris. It is a standard suburban extended-stay hotel located near the Polaris Fashion Place commercial and retail district, offering basic amenities such as guest kitchenettes, free Wi-Fi, laundry facilities, and a fitness center. It is not located on a body of water and does not offer marina or water-sports services. However, if you are looking for boating or sailing in the Columbus area, **Alum Creek State Park** is located roughly 5 to 7 miles north/northeast of the hotel. Alum Creek Lake features full-service marinas, public boat launch ramps, and kayak/boat rentals, as well as the Alum Creek Sailing Association.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Columbus - Polaris?

A: **No, there are no cooking classes or culinary experiences offered at Extended Stay America Suites - Columbus - Polaris.** Extended Stay America is a mid-scale, extended-stay hotel chain focused on self-sufficient lodging rather than full-service hospitality or programmed activities. While the suites include **in-room kitchens** (equipped with a stovetop, microwave, full-size refrigerator, and basic cookware upon request) to prepare your own meals, the property does not host classes, workshops, or on-site dining experiences. If you are looking for culinary classes or experiences in the Polaris/Columbus area, you will need to look off-site at local cooking schools, specialty food markets (such as Sur La Table or local culinary studios), or nearby restaurants.

Q: Are there cultural workshops or local art experiences at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer cultural workshops or art experiences on-site. As a budget-oriented, extended-stay hotel chain, its amenities are strictly focused on practical accommodations—such as fully equipped in-room kitchens, a fitness center, laundry facilities, and grab-and-go breakfast. If you are looking for art and cultural activities in the area, you will need to explore local venues nearby: * **Short North Arts District:** Located roughly 15 miles south toward downtown Columbus, this is the city's central creative hub, featuring numerous independent art galleries, public murals, maker spaces, and the monthly *Gallery Hop*. * **Local Art Studios & Workshops:** Nearby shopping and commercial areas in Polaris and neighbouring Westerville occasionally host hands-on creative sessions, such as paint-and-sip classes (e.g., Pinot’s Palette) or craft workshops. * **Columbus Museum of Art & Cultural Centers:** Located downtown, the Columbus Museum of Art and the Ohio History Center offer rotating cultural exhibits, lectures, and creative workshops.

Q: Are there daily scheduled activities or programming at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America – Columbus – Polaris does not offer daily scheduled activities, social events, or recreational programming. As an extended-stay, self-catering hotel, its amenities are designed for independent living rather than resort-style engagement. The property provides: * In-suite fully equipped kitchens * A self-service fitness room * 24/7 coin-operated guest laundry facilities * Free grab-and-go morning breakfast (coffee, hot cereal, bars/pastries) * Complimentary Wi-Fi and parking Guests looking for scheduled entertainment or activities generally explore nearby attractions in the Polaris area, such as shopping at Polaris Fashion Place, dining, or visits to the Columbus Zoo and Aquarium.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America Suites – Columbus – Polaris does not advertise or offer exclusive partnerships or package deals with local attractions.** As a budget extended-stay brand, the property focuses on essential lodging amenities (fully equipped kitchens, free Wi-Fi, laundry facilities, and grab-and-go breakfast) rather than concierge-style attraction bundles or exclusive ticket arrangements. While it is conveniently located near several major Columbus-area destinations—such as **Polaris Fashion Place**, **Magic Mountain Fun Center**, **Topgolf**, and the **Columbus Zoo and Aquarium**—guests are expected to arrange admission and tickets independently directly through those venues. *Tip:* Extended Stay America does run a free brand-wide loyalty program (**Extended Perks**) that occasionally features rotating discounts with nationwide retail, dining, and travel partners, but these are brand-wide member perks rather than property-exclusive local attraction partnerships.

Q: Are there food tours arranged through Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America – Columbus – Polaris does not offer, arrange, or host food tours. As a budget, extended-stay lodging brand, its services are focused on self-catering and essential amenities (such as in-suite kitchens, self-service laundry, and grab-and-go breakfast), without concierge or activity/tour-planning services. If you are interested in a food tour in the Columbus area, you can book one independently: * **Columbus Food Adventures:** The primary local operator offering guided walking and van tours covering neighborhoods like the Short North, German Village, and Grandview. * **Secret Food Tours Columbus:** Another third-party company offering curated tastings around popular Columbus dining spots. Most of these tours depart from central Columbus neighborhoods (such as the Short North Arts District or the North Market), which are about a 15- to 20-minute drive south of the Polaris area.

Q: Are there group team-building activities at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America Suites – Columbus – Polaris does not offer organized team-building activities or programs.** As an economy, extended-stay hotel, its amenities are geared primarily toward independent lodging essentials—such as in-room kitchens, grab-and-go breakfast, self-serve laundry, and a small fitness center. It does not have dedicated event staff, recreation coordinators, or structured corporate retreat services. ### Alternative Options for Team Building Nearby While the hotel itself only serves as a place to stay, its location in the Polaris area puts you within minutes of several popular team-building venues: * **Topgolf Columbus:** Located right down the road in Polaris, offering competitive group driving-range bays, food, and event packages. * **Local Escape Rooms:** Several escape rooms operate nearby (such as *Breakout Games* and *The Escape Game Columbus* at nearby Easton/Polaris corridors), which are specifically designed for group problem-solving. * **Pins Mechanical Co. / 16-Bit Bar+Arcade:** Located close by at Polaris, offering duckpin bowling, pinball, and patio games suited for casual corporate gatherings. * **Magic Mountain Fun Center:** Just down the street for casual group activities like mini-golf, go-karts, and arcade games. If you need a venue with **on-site meeting facilities or facilitated corporate workshops**, nearby full-service properties—such as the **Hilton Columbus/Polaris** or **Polaris conference centers**—would be better suited for hosting structured team-building events.

Q: Are there indoor activities for bad weather at Extended Stay America - Columbus - Polaris?

A: **On-site**, the indoor activity options at the **Extended Stay America Suites – Columbus – Polaris** are limited to practical essentials typical of an extended-stay property: * **Fitness Center:** The property has an indoor fitness room equipped with cardio equipment (treadmills, ellipticals) and weights. * **In-Suite Amenities:** The hotel does not have an indoor swimming pool, games room, or restaurant. Bad-weather downtime on-site mainly revolves around the guest suites, which offer full kitchenettes for cooking and flat-screen TVs with cable. --- ### Nearby Indoor Activities (Within 2–5 Minutes) Because the hotel is centrally located in the Polaris commercial district, several indoor entertainment options are just a short drive away: 1. **Polaris Fashion Place (~2 minutes away):** A large indoor mall offering shopping, a food court, indoor play areas, and sit-down dining. 2. **Magic Mountain Fun Center (~1–2 minutes away):** While it has outdoor go-karts, it features a sizable indoor arcade and indoor redemption games. 3. **Cinemark Polaris 18 and XD (~2 minutes away):** A multi-screen indoor movie theater located right by the Polaris mall. 4. **Topgolf Columbus (~5 minutes away):** The hitting bays are climate-controlled and covered, making it an option even during rainy or cold weather. 5. **Star Lanes Polaris (~5 minutes away):** An upscale indoor bowling alley that also features billiards, an arcade, and dining.

Q: Are there interactive or educational programs at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer any interactive or educational programs. It operates as a budget-to-midscale, self-service extended-stay hotel focused primarily on lodging essentials—such as fully equipped in-room kitchens, complimentary grab-and-go breakfast, free Wi-Fi, laundry facilities, and a fitness room. If you are looking for interactive or educational activities in the area, there are several popular destinations a short drive away: * **Columbus Zoo and Aquarium & Zoombezi Bay** (approx. 15 minutes away) – Offers hands-on animal encounters, keeper talks, and educational exhibits. * **Highbanks Metro Park** (approx. 5–10 minutes away) – Features a nature center, guided nature walks, and historical earthworks/cultural exhibits. * **COSI (Center of Science and Industry)** (approx. 20 minutes away in downtown Columbus) – One of the top interactive science centers in the country, featuring dynamic hands-on exhibits, labs, and planetarium shows.

Q: Are there proposal or anniversary packages at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer proposal, romance, or anniversary packages. Extended Stay America is a budget/midscale extended-stay hotel chain focused on practical, self-service lodging (such as in-room kitchens, grab-and-go breakfast, and laundry facilities) rather than hospitality extras or romance-focused services. They do not provide packages with champagne, flowers, room decor, or concierge proposal planning. ### Alternative Options Nearby If you are planning an anniversary or proposal in or near the Polaris area, consider these options: * **Upscale Hotels in the Polaris/Columbus Area:** Full-service hotels nearby, such as the **Hilton Columbus/Polaris**, often offer romance packages (e.g., sparkling wine, late checkout, and on-site dining/spa services) or have a concierge team that can coordinate special room deliveries. * **Third-Party Planning/Decor Services:** If you do choose to stay at the Extended Stay America (or another hotel that doesn't offer romance packages), you can hire a local Columbus-area proposal/event planner or florist to set up decorations, floral arrangements, and treats in your suite ahead of time.

Q: Are there romantic experience packages at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer romantic experience packages. Extended Stay America is an economy/midscale extended-stay brand primarily designed for business travelers, relocating guests, and long-term lodging. Their core amenities focus on practicality—such as in-room kitchens, grab-and-go breakfast, guest laundry facilities, and pet-friendly rooms—rather than luxury or couples' packages (e.g., champagne, flowers, chocolates, or dining add-ons). If you are looking for a hotel in the Polaris area that caters specifically to romantic getaways or offers romance packages, consider upscale nearby full-service properties such as: * **Renaissance Columbus Westerville-Polaris Hotel:** Offers modern lakefront accommodations, patio fire pits, upscale dining, and occasional romance/celebration packages. * **Hilton Columbus/Polaris:** A full-service hotel featuring an on-site day spa (The Spa at River Ridge partner packages or on-site amenities), a full-service restaurant/bar, and special occasion package options.

Q: Are there seasonal or holiday events at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not host seasonal or holiday events.** As a budget-friendly, extended-stay hotel, it is designed for temporary housing, business travelers, and long-term guests. Its amenities focus on essentials like fully equipped in-room kitchens, on-site laundry, and basic fitness facilities, rather than resort-style programming, event spaces, or guest activities. However, the hotel is located in the **Polaris** commercial and shopping district, putting guests very close to popular local seasonal attractions and holiday events in the immediate area: * **Polaris Fashion Place** (approx. 1 mile away): Frequently hosts seasonal mall events, including Santa photo visits, holiday shopping festivals, and family-friendly seasonal pop-ups. * **Columbus Zoo and Aquarium** (approx. 8–9 miles away): Hosts major annual seasonal events, notably **Wildlights** during the winter holiday season and **Boo at the Zoo** during Halloween. * **Highbanks Metro Park** (approx. 3 miles away): Offers scenic seasonal fall foliage walks, winter hiking trails, and nature programs throughout the year.

Q: Are there sunrise or sunset experiences at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America – Columbus – Polaris does not offer any sunrise or sunset experiences, viewing tours, or dedicated viewing spaces. The property is a standard, budget-to-midscale extended-stay hotel located in a commercial and suburban corridor along Lyra Drive near Polaris Fashion Place. Its amenities are focused on functional long-term lodging—such as in-room kitchenettes, free Wi-Fi, laundry facilities, and grab-and-go breakfast—rather than scenic leisure activities. If you are looking for scenic sunrise or sunset spots while staying in that area, good nearby options include: * **Highbanks Metro Park** (approx. 2.5 miles west) – Features trails along the Olentangy River and scenic overlooks. * **Alum Creek State Park** (approx. 4.5–5 miles north/east) – Offers wide-open views over the reservoir and beach, which are popular for both sunrise and sunset views. * **Sharon Woods Metro Park** (approx. 2 miles southeast) – Surrounds an 11-acre lake with peaceful walking trails.

Q: Are there teen-focused experiences at Extended Stay America - Columbus - Polaris?

A: **No, there are no teen-focused experiences or dedicated youth programs** at Extended Stay America Suites – Columbus – Polaris. As an extended-stay, budget-friendly hotel, its amenities are geared primarily toward basic residential and business needs—such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry, and a standard fitness center. It does not offer game rooms, teen lounges, or organized youth activities. However, its location in the Polaris area places it close to several popular teen attractions, including: * **Polaris Fashion Place:** A major shopping mall with retail shops, dining, and entertainment. * **Magic Mountain Fun Center:** An amusement and family entertainment center featuring go-karts, mini-golf, and an arcade. * **Topgolf & Star City Amusement:** Located a short drive away in the surrounding entertainment corridor.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer VIP services, club lounges, concierge levels, or exclusive access experiences. The property operates as a budget-to-midscale extended-stay hotel. Its amenities are standard across all guests and focus on practical, self-service conveniences: * Fully equipped in-room kitchens (stovetop, microwave, full-size refrigerator) * Complimentary grab-and-go breakfast and lobby coffee * Self-service guest laundry facilities * On-site fitness center * Free Wi-Fi and parking The closest offering to an "exclusive" perk is joining the brand’s free loyalty program (**Extended Stay America Perks**), which provides member-discounted room rates and partner discounts, but no on-property VIP lounges or luxury services. If you need VIP experiences, executive club lounge access, or high-end concierge services in the Polaris/Columbus area, full-service properties nearby (such as the **Hilton Columbus/Polaris**) would be a better fit.

Q: Are there water parks or splash areas at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not have a water park or splash area. As an extended-stay budget/midscale hotel, its amenities are geared toward longer visits (kitchenettes, fitness center, guest laundry). If you are looking for water park or splash pad attractions in the area, popular nearby options include: * **Zoombezi Bay** (approx. 9 miles away, located next to the Columbus Zoo and Aquarium), a major outdoor water park with wave pools, slides, and extensive children's splash zones. * **Local community splash pads**, such as the splash pad at Hanby Park (Westerville) or Ballantrae Community Park (Dublin's "Dancing Hares" spray fountains).

Q: Are there water sports available on-site at Extended Stay America - Columbus - Polaris?

A: **No**, there are no water sports available on-site at the Extended Stay America Suites - Columbus - Polaris. It is a suburban, extended-stay budget hotel focused on basic amenities like fully equipped kitchens, free Wi-Fi, laundry facilities, and a fitness room. It is not located on a lake or river, so activities like boating, kayaking, or jet skiing are not offered on the property.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not host or offer wellness retreats, themed weekends, or organized resort-style programming. This property is a standard, budget-to-midscale extended-stay hotel designed primarily for temporary housing, business travel, and independent travelers. Its amenities are basic and self-service, typically limited to: * Suites with in-room kitchenettes * A basic on-site fitness room * Free grab-and-go breakfast * Self-serve laundry facilities If you are looking for wellness retreats or curated themed weekend packages, you would need to look into specialized retreat centers, luxury wellness resorts, or boutique hotels in Ohio (such as properties in the Hocking Hills region or full-service resort spas).

Q: Can Extended Stay America - Columbus - Polaris arrange private excursions?

A: **No, Extended Stay America – Columbus – Polaris does not arrange private excursions.** As a budget, extended-stay hotel, it operates with limited-service amenities. It focuses on self-catering accommodations—such as in-room kitchens, on-site laundry, and basic grab-and-go breakfast—and does not have a concierge desk, tour desk, or dedicated staff to book or organize private tours and excursions. If you are planning activities or private outings in the Columbus area (such as visits to the Columbus Zoo, local parks, or city tours), you will need to arrange and book them independently through local third-party tour operators, attractions, or travel booking platforms.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Columbus - Polaris?

A: **No**, you cannot book kayaking or paddleboarding directly through Extended Stay America – Columbus – Polaris. The property is a budget extended-stay hotel located in a commercial/suburban retail district near Polaris Fashion Place, not on a body of water, and it does not offer water sport equipment rentals or excursion bookings. However, there are water recreation areas nearby if you want to rent equipment independently: * **Alum Creek State Park** (about a 10–15 minute drive northeast) features a large reservoir and marina where kayak and stand-up paddleboard (SUP) rentals are typically available seasonally. * **Hoover Reservoir** (about 15–20 minutes east) and **Sharon Woods Metro Park** (about 5–10 minutes south) also offer water activities and seasonal paddle craft rentals.

Q: Can I book tickets for local events through Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not offer a ticket-booking service or dedicated concierge for local events.** As a budget-to-midscale extended-stay property, their amenities focus on practical self-service features (such as fully equipped in-room kitchens, on-site laundry, and a standard front desk). ### How to Book Tickets: * **Online Platforms:** You will need to purchase event tickets directly through primary platforms like Ticketmaster, AXS, SeatGeek, or the official event/venue websites. * **Front Desk Assistance:** While front desk staff cannot purchase tickets on your behalf, they are typically happy to provide local directions, venue recommendations, or information on what's happening nearby around the Polaris area and greater Columbus. * **Local Discounts:** If you are a member of the free **Extended Perks** rewards program, check your account portal on the Extended Stay America website or app, as it occasionally features discount codes for entertainment partners, rental cars, and regional attractions.

Q: Does Extended Stay America - Columbus - Polaris arrange fishing trips?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not arrange fishing trips. It operates as a budget-friendly, extended-stay hotel that provides basic self-service accommodations (such as in-room kitchens, grab-and-go breakfast, laundry facilities, and a fitness center). It does not offer concierge services or recreational tour bookings. If you plan to fish during your stay, nearby locations like the **Alum Creek State Park** or **Hoover Reservoir** offer fishing access, but you will need to organize your own equipment, licenses, and charters independently.

Q: Does Extended Stay America - Columbus - Polaris host family movie nights or events?

A: **No**, Extended Stay America - Columbus - Polaris does not host family movie nights, social mixers, or organized entertainment events. The property operates as a self-service, budget-friendly extended-stay hotel focused on core amenities—such as in-suite kitchens, flat-screen TVs with cable, free Wi-Fi, and on-site laundry. It does not have event staff, common movie screening areas, or scheduled guest activities. If you are looking for family movie events while staying in the area, you will typically need to check: * **Local parks and community venues:** Places like the Columbus Commons (downtown) or Franklin County/Delaware County Metro Parks periodically hold outdoor family movie nights. * **Nearby luxury/full-service hotels or lifestyle extended-stays:** Certain brands (such as Homewood Suites or select resort-style properties) occasionally offer evening socials, though full movie nights are primarily hosted by local parks and theaters rather than hotels.

Q: Does Extended Stay America - Columbus - Polaris offer curated city itineraries?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer curated city itineraries. As a budget-friendly, extended-stay hotel, it operates on a self-service model focused on essentials—such as in-suite kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast. It does not have a concierge desk or travel planning staff to create personalized or curated itineraries. Front desk staff can usually provide informal recommendations or brochures for nearby spots (like Polaris Fashion Place, Highbanks Metro Park, or the Columbus Zoo), but guests looking for comprehensive city itineraries will need to plan their own or use local resources such as **Experience Columbus** (the city’s official tourism organization).

Q: Does Extended Stay America - Columbus - Polaris offer guided tours?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer guided tours. As an economy, extended-stay hotel, its amenities are geared toward self-sufficient, longer-term lodging (such as in-room kitchens, on-site laundry, free Wi-Fi, and a fitness center) rather than concierge or tour services. If you are looking for guided tours of Columbus (such as city sightseeing, food tours, or visits to local attractions), you will need to book those through independent local tour operators or third-party booking platforms.

Q: Does Extended Stay America - Columbus - Polaris offer hiking excursions?

A: **No, Extended Stay America Suites - Columbus - Polaris does not offer hiking excursions.** As a budget-friendly extended-stay hotel, its amenities are primarily self-service and lodging-focused (such as fully equipped in-room kitchens, free Wi-Fi, guest laundry, and an on-site fitness room). It does not have a tour desk, concierge excursion service, or organized outdoor activities. However, if you wish to hike on your own, several popular parks and trail networks are located just a short drive from the hotel: * **Sharon Woods Metro Park** (~1.5–2 miles away) * **Highbanks Metro Park** (~2.5–3 miles away) * **Alum Creek State Park & Trail** (~5 miles away)

Q: Does Extended Stay America - Columbus - Polaris offer wine tastings?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer wine tastings. It is an economy extended-stay hotel focused on self-catering accommodations, offering standard amenities like fully equipped in-room kitchens, grab-and-go breakfast, free Wi-Fi, on-site laundry, and a fitness center. It does not feature winery facilities, a restaurant, or food and beverage tasting events.

Q: Does the property have fitness classes at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer fitness classes. While the property does provide an **on-site fitness center/gym** equipped with standard exercise machines and workout equipment for self-directed exercise, it is a budget-to-midscale extended-stay hotel that does not host instructor-led classes or fitness programs.

Q: Does the property host retreat-style experiences at Extended Stay America - Columbus - Polaris?

A: **No.** Extended Stay America Suites - Columbus - Polaris does not host or offer retreat-style experiences. It operates strictly as a budget-oriented, extended-stay hotel designed for practical, long-term or temporary lodging. Its amenities are basic and functional—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry, and a small fitness center—and it lacks the dedicated event coordinators, wellness facilities, or conference/retreat infrastructure required for retreat programs.

Q: Is there a kids club at Extended Stay America - Columbus - Polaris?

A: **No**, there is no kids club at Extended Stay America Suites - Columbus - Polaris. As a budget-to-midscale extended-stay hotel, its amenities are geared toward self-sufficient travelers and extended stays—featuring in-room kitchens, free Wi-Fi, on-site laundry, grab-and-go breakfast, and a fitness center, but no supervised children's activities or childcare services.

Q: Is there structured programming for different age groups at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer structured programming, kids' clubs, or scheduled activities for different age groups. As an extended-stay, budget-friendly hotel, its amenities are geared primarily toward self-sufficient travelers and families. On-site amenities are limited to essentials such as: * In-room fully equipped kitchens * A small fitness center * On-site guest laundry facilities * Grab-and-go breakfast * Free Wi-Fi and parking For family entertainment and activities, guests generally rely on nearby off-site attractions, including Polaris Fashion Place, Magic Mountain Fun Center, Highbanks Metro Park, and the Columbus Zoo and Aquarium.

Q: What experiences are unique to this destination at Extended Stay America - Columbus - Polaris?

A: The **Extended Stay America Suites – Columbus – Polaris** is an economy, extended-stay hotel, meaning it offers practical lodging rather than luxury resort experiences. However, its **location in the Polaris commercial corridor** on the north side of Columbus, Ohio, provides distinct access to specific local experiences: --- ### 1. Premier Shopping & Dining at Polaris Fashion Place * **Polaris Fashion Place:** Just minutes from the hotel, this is one of central Ohio’s premier shopping destinations. It features major national retailers, high-end boutiques, an open-air lifestyle center, and outdoor promenade dining. * **Local & Regional Dining Hub:** The immediate area surrounding the hotel and mall features a dense concentration of dining, ranging from Ohio favorites to upscale steakhouses and casual eateries along Polaris Parkway. --- ### 2. Entertainment & Arcades Nearby * **Magic Mountain Fun Center & Dave & Buster’s:** Located just down the road, offering go-karts, mini-golf, batting cages, and arcade gaming. * **Star Lanes Polaris:** A nearby boutique, upscale entertainment venue featuring luxury bowling lanes, a billiards lounge, arcade games, and a full-service craft bar/kitchen. --- ### 3. Nature & Outdoor Trails at Highbanks Metro Park * **Highbanks Metro Park:** Only a short drive (approx. 3 miles) west of Polaris. * Named for its massive 100-foot shale bluffs towering over the Olentangy State Scenic River, it offers miles of scenic hiking trails, bald eagle viewing areas, and ancient prehistoric earthworks built by the Adena and Hopewell cultures. --- ### 4. Historic & Cultural Excursions * **Historic Old Worthington:** Located just south of Polaris, Worthington offers a charming historic town square, unique local bakeries, independent coffee shops, historic brick architecture, and one of the largest seasonal farmers markets in Ohio. * **Ohio Railway Museum:** Located nearby in Worthington, this is one of the oldest railway museums in the U.S., featuring historic streetcars, locomotives, and weekend train rides. --- ### 5. On-Site Practical Conveniences For extended-stay travelers, relocating professionals, or long-term visitors, the property provides: * **In-Suite Kitchens:** Full-sized refrigerator, stovetop, microwave, and cooktop essentials for home-cooked meals. * **Pet-Friendly Accommodations & Seasonal Amenities:** A pet-friendly policy, on-site fitness center, and a seasonal outdoor swimming pool.

Q: Can I book excursions through Extended Stay America - Columbus - Polaris?

A: **No**, you cannot book excursions directly through **Extended Stay America Suites – Columbus – Polaris**. This property is a budget-friendly, self-catering extended-stay hotel. It offers standard amenities such as fully equipped in-room kitchens, on-site laundry, and basic front-desk services, but it **does not have a concierge, tour desk, or excursion-booking service**. If you plan to visit local attractions in the area (such as the Columbus Zoo and Aquarium, Polaris Fashion Place, Magic Mountain Fun Center, or Topgolf), you will need to book your tickets and tours directly through the venues' official websites or via third-party booking platforms (like Viator or GetYourGuide).

Q: Is parking easy near local attractions at Extended Stay America - Columbus - Polaris?

A: **Yes, parking is very easy** around Extended Stay America - Columbus - Polaris (located on Lyra Drive in Columbus, Ohio): 1. **Free On-Site Hotel Parking:** The hotel itself offers complimentary, on-surface self-parking with standard and accessible spaces, making it simple to come and go by car. 2. **Suburban, Car-Friendly Layout:** Because Polaris is a modern suburban commercial district, virtually all nearby attractions feature large surface lots or free parking: * **Polaris Fashion Place & Surrounding Retail:** Located just half a mile away, it has massive, free open parking lots and garages. * **Entertainment & Dining:** Venues like Topgolf, Magic Mountain Fun Center, and nearby restaurants have their own dedicated free parking lots. * **Nature & Parks:** Highbanks Metro Park, Sharon Woods, and Alum Creek State Park have ample, easy-to-access parking lots (usually free). * **Columbus Zoo and Aquarium:** A short drive away (approx. 10–15 minutes); while the zoo charges a standard vehicle parking fee, the lot is expansive and well-organized. Overall, driving and parking near attractions in this area is stress-free compared to downtown or urban Columbus destinations.

Q: What are the most-visited attractions within 1 mile of Extended Stay America - Columbus - Polaris?

A: The **Extended Stay America Suites - Columbus - Polaris** is located at **8555 Lyra Drive** in northern Columbus, Ohio. Because it is situated in a major commercial and retail corridor, the most-visited attractions within a **1-mile radius** are primarily focused on shopping, dining, and indoor entertainment: ### 1. **Polaris Fashion Place** (~0.5 – 0.7 miles) * **What it is:** The premier destination in northern Columbus and one of the largest shopping malls in Central Ohio. * **Highlights:** Over 150 retailers (including Apple, Saks Fifth Avenue, Macy's), multiple sit-down restaurants, an indoor/outdoor lifestyle center, and family-friendly seasonal events. ### 2. **Polaris Towne Center** (~0.4 miles) * **What it is:** A sprawling open-air retail and dining center directly north of the hotel. * **Highlights:** Major anchor stores (such as Target, Best Buy, and Kroger), local eateries, and everyday convenience stops. ### 3. **Cinemark Polaris 18 and XD** (~0.9 – 1.0 miles) * **What it is:** The primary entertainment anchor on the grounds of Polaris Fashion Place. * **Highlights:** An 18-screen movie theater featuring XD screens, luxury recliners, and standard concessions, serving as one of the area's top weekend evening destinations. ### 4. **Activate Games Columbus** (~0.4 miles) * **What it is:** A high-tech, live-action gaming facility located just across Polaris Parkway. * **Highlights:** Interactive rooms featuring physical and mental challenges (jump tiles, laser mazes, shooting targets), popular for families, groups, and date nights. --- ### *Notable Mentions Just Beyond 1 Mile:* If you expand your radius slightly (1.5 to 2.5 miles): * **Topgolf Columbus** (~1.3 – 1.6 miles): A massive driving range and entertainment lounge. * **Sharon Woods Metro Park** (~1.5 – 1.7 miles): A 761-acre nature park with hiking trails, an 11-acre lake, and picnic areas. *(Note: Older travel directories occasionally list **Magic Mountain Fun Center**, which was located next door on Lyra Drive; however, that venue permanently closed in 2021.)*

Q: Are there any laundry service promotions or discounts at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America - Columbus - Polaris does not offer special promotions or discounts on laundry services.** * **Self-Service Facility:** Like most Extended Stay America locations, this hotel does not have a full-service dry cleaning or valet laundry desk. Instead, it features an on-site, 24/7 **guest self-service coin/card-operated laundromat** with standard fixed per-load fees for washers and dryers. * **General Hotel Promotions:** While hotel promotions, weekly/monthly tiered rates, and *Extended Perks* membership discounts apply to room bookings, they do not include laundry credits or discounts. * **Third-Party Services:** If you prefer a pickup and wash-and-fold/dry-cleaning service, independent local services (such as Laundryheap or local Columbus pickup cleaners) service the property, and first-time user discount codes can sometimes be found directly through those third-party platforms.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Columbus - Polaris?

A: **Yes**, there are on-site, self-service guest laundry facilities available at Extended Stay America Suites - Columbus - Polaris. The laundry room is coin/card-operated (fee applies) and accessible 24/7 for guest use. In addition, irons and ironing boards are provided in the suites or available at the front desk.

Q: Can I request dry cleaning at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris does not offer an in-house dry cleaning service.** The property provides: * **24/7 coin- or card-operated self-service guest laundry facilities** on-site. * **In-room iron and ironing boards** (available in-room or upon request at the front desk). If you need professional dry cleaning during your stay, you will need to arrange for a local dry cleaner in the Polaris/Columbus area or use a third-party on-demand pickup and delivery laundry service (such as Laundryheap or local mobile cleaners).

Q: Does Extended Stay America - Columbus - Polaris have a coin-operated laundry facility?

A: **Yes.** Extended Stay America Suites – Columbus – Polaris features a 24/7 on-site, self-service guest laundry facility equipped with coin-/card-operated washers and dryers.

Q: Does Extended Stay America - Columbus - Polaris offer on-site laundry services?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris offers **on-site guest laundry facilities**. The hotel features self-service, coin/card-operated washers and dryers accessible to guests 24/7, along with in-room irons and ironing boards.

Q: How do I arrange laundry service at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, laundry is handled primarily through their **on-site, self-service guest facilities** rather than a full-service hotel valet laundry: ### 1. Using the On-Site Laundry Facilities (Self-Service) * **Access & Location:** The property features a dedicated guest laundry room that is accessible **24/7** with your room key. * **Payment:** Washers and dryers are coin-operated or card-operated depending on the machine updates. If you need quarters/change, you can exchange cash directly at the front desk. * **Detergent & Supplies:** Detergent single-packs are typically available in a vending machine inside the laundry room or available for purchase at the front desk. You are also welcome to bring your own supplies. * **Ironing:** Rooms include an iron and ironing board for your convenience. ### 2. Hotel Towel & Linen Exchange * If you need fresh bed linens or bath towels, you do not need to wash them yourself. You can simply take your dirty towels/linens to the **front desk** and exchange them for fresh sets. ### 3. Outbound / Full-Service Wash & Fold Options Extended Stay America properties generally do not offer staff-run wash-and-fold or in-house dry-cleaning services. If you require full-service or dry cleaning: * You can book a third-party laundry/dry-cleaning service (such as **Laundryheap** or a local Columbus dry cleaner) that offers doorstep/hotel pickup and delivery. * Simply coordinate the pickup and let the front desk know a courier will be collecting or delivering a package on your behalf.

Q: Is same-day dry cleaning available at Extended Stay America - Columbus - Polaris?

A: **No**, the Extended Stay America Suites – Columbus – Polaris does not offer same-day dry cleaning services. The property provides: * **24/7 on-site self-service guest laundry** (coin-/card-operated washers and dryers). * **In-room iron and ironing boards**. If you need same-day dry cleaning during your stay, you will need to take your items to a local dry cleaner in the Polaris area or use an independent, on-demand third-party laundry service.

Q: Is same-day laundry service available at Extended Stay America - Columbus - Polaris?

A: **No,** the hotel does not offer full-service, same-day laundry or dry-cleaning service. Instead, Extended Stay America – Columbus – Polaris features a **self-service guest laundry room** equipped with washers and dryers that is accessible 24/7. If you require professional same-day or next-day laundry/dry-cleaning, you would need to utilize a local third-party pickup and delivery service or a nearby dry cleaner.

Q: Is valet dry cleaning available at Extended Stay America - Columbus - Polaris?

A: **No, valet dry cleaning is not provided by the hotel.** Like most Extended Stay America Suites properties, **Extended Stay America Suites - Columbus - Polaris** only provides **self-service, coin-operated guest laundry facilities** on-site. Guests needing professional dry cleaning or valet laundry during their stay typically utilize third-party pickup and delivery services (such as Laundryheap or local dry cleaners in the Polaris area).

Q: What are the laundry hours at Extended Stay America - Columbus - Polaris?

A: The on-site guest laundry facilities at Extended Stay America Suites Columbus - Polaris are open **24 hours a day, 7 days a week (24/7)**. The laundry room consists of self-service, coin-operated washers and dryers accessible at any time during your stay.

Q: What is the turnaround time for laundry service at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** does not provide an in-house full-service or valet laundry service. Instead, the hotel offers a **self-service guest laundry room** equipped with washers and dryers available 24/7: * **Turnaround Time:** Immediate / self-paced (standard wash and dry cycles typically take about **60 to 90 minutes** total). * **Cost:** Self-service machines operate for a small per-load fee (coin or app/card operated). * **Third-Party Services:** If you prefer a pickup wash-and-fold or dry-cleaning service, outside third-party services (such as Laundryheap or local Columbus laundromats) can be arranged independently, typically offering a **24- to 48-hour** turnaround.

Q: What laundry services are available at Extended Stay America - Columbus - Polaris?

A: At the **Extended Stay America Suites – Columbus – Polaris**, the primary laundry option available is: * **24/7 On-Site Guest Laundry Facility:** A self-service, coin/card-operated laundromat room equipped with washers and dryers that guests can use at any time. * **In-Room Ironing Equipment:** Suites include an iron and full-sized ironing board for garment care. * **Linen & Towel Exchanges:** Fresh linens and towels can be exchanged directly at the front desk. *Note: The hotel does not operate an in-house full-service dry cleaning or wash-and-fold valet service. Guests requiring drop-off dry cleaning or full laundry handling typically coordinate with local third-party pickup/delivery services in the area.*

Q: Are loyalty perks included with packages at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites - Columbus - Polaris**, whether loyalty perks are included depends heavily on how the "package" is booked: ### 1. Bookings Through Third-Party Packages (Expedia, Priceline, Flight+Hotel, etc.) * **No, loyalty perks and discounts generally do not apply.** * Like most hotel loyalty programs, Extended Stay America’s rewards program (**Extended Perks**) strictly requires guests to book directly through direct channels (esa.com, the phone reservation line, or at the front desk) to receive member rates and discounts. Third-party vacation bundles/packages are considered ineligible rates. ### 2. Direct Extended Stay America Offers & Extended Stay Packages (Booked Directly) * **Yes, members receive their perks.** * Extended Stay America does not use a traditional points-based tier system. Instead, their loyalty program offers instant benefits. When booked directly, perks include: * **Exclusive Member Rates** * **Free early check-in and late check-out** (subject to availability for stays of 7+ nights) * **Discounts on partner brands** (restaurants, rental cars, attractions) via the online member portal * **Automatic entry into monthly member drawings** *(Note: Standard hotel amenities—such as free Wi-Fi, fully equipped in-room kitchens, grab-and-go breakfast, and on-site parking—are included with every stay at the Columbus - Polaris location regardless of how you book).*

Q: Are member rates lower than public rates at Extended Stay America - Columbus - Polaris?

A: **Yes.** At **Extended Stay America Suites – Columbus – Polaris** (as with all Extended Stay America properties), member rates are lower than standard public rates. Key details include: * **Exclusive Member Rate:** Members of the free **Extended Perks** program receive a discounted rate off the standard "Best Available Rate" when logged into their account and booking directly through the Extended Stay America website, app, or call center. * **New Member Discount:** Upon signing up for Extended Perks, members typically receive an introductory discount code (often around 10% off) for a future booking. * **Length-of-Stay Savings:** Member discounts stack with or apply alongside Extended Stay America's standard tiered discounts for extended visits (weekly and monthly bookings). To access these lower rates, you must enroll in Extended Perks (free of charge) and sign in before searching for your stay.

Q: Are there AAA or AARP discounts at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** handles AAA and AARP discounts as follows: * **AAA / Auto Club Discounts:** **Yes.** Extended Stay America offers dedicated **Auto Club/AAA member rates**. * The discount is generally applicable on short-term stays (typically 1 to 6 nights). * You can select the **"Auto Club/AAA"** option from the special rates dropdown when booking on their website. * You must present a valid AAA membership card and photo ID at check-in. * **AARP Discounts:** **Not directly branded as AARP, but a Senior Discount is offered.** * Extended Stay America does not have a formal, official AARP-specific partnership, but they provide a **Senior Discount** rate in their booking search (for guests 55 and older). *Rates and room allocations for special discounts depend on availability for your specific travel dates. You can also join their free **Extended Perks** program, which sometimes offers comparable or better member-exclusive rates.*

Q: Are there advance purchase discounts at Extended Stay America - Columbus - Polaris?

A: **Yes, advance purchase discounts are generally available at Extended Stay America Suites – Columbus – Polaris.** As part of Extended Stay America’s brand-wide policy, guests can take advantage of the **Advance Purchase Rate**, subject to specific terms: * **The Discount:** Typically up to **10% off** the standard nightly rate. * **Booking Window:** You must book your reservation at least **7 days (one week) in advance**. * **Payment Requirement:** The full stay must be **prepaid at the time of booking**. * **Cancellation Policy:** Advance purchase rates are non-refundable and non-modifiable, except within 24 hours of booking. Canceling after the 24-hour window forfeits the full prepaid amount. *Note: Availability can vary based on occupancy, season, and the specific dates selected when booking online or by phone.*

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Columbus - Polaris?

A: **Yes, typically via brand-wide promotions.** While the **Extended Stay America Suites – Columbus – Polaris** location rarely hosts property-specific sales on its own, it participates in Extended Stay America’s chain-wide holiday promotions: ### Typical Black Friday / Cyber Monday Deals * **Cyber Week Discounts:** Extended Stay America regularly runs a nationwide **Cyber Week Sale** (from Black Friday through Cyber Monday and early December) offering up to **50% to 60%+ off** future stays depending on length of stay and booking dates. * **Promo Codes:** During this period, the brand releases a specific promotional discount code (often displayed directly on their homepage/special offers page) that can be applied to the Columbus – Polaris location at checkout. * **Extended Perks Member Savings:** Members of the free *Extended Perks* program often receive the highest discount tiers or early access to holiday flash rates. ### How to Book & Save: 1. **Check Near Thanksgiving:** The promotion generally goes live the week of Thanksgiving and runs through the Tuesday following Cyber Monday. 2. **Book Directly Online:** Visit the official [Extended Stay America Special Offers](https://www.extendedstayamerica.com) page around late November to locate the active Black Friday/Cyber Week promo code. 3. **Check Third-Party Travel Sites:** Platforms like Priceline, Expedia, and Booking.com often feature sitewide Black Friday coupons or mobile app discounts that apply to rooms at the Columbus – Polaris location. 4. **Watch for Restrictions:** Black Friday/Cyber rates at extended-stay hotels commonly carry blackout dates, non-refundable deposit terms, or minimum-night requirements (e.g., 2–3 nights or more).

Q: Are there corporate discounts available at Extended Stay America - Columbus - Polaris?

A: **Yes, corporate discounts are available at the Extended Stay America – Columbus – Polaris location**. Corporate and business savings can be accessed through a few standard channels: 1. **Company Corporate Code:** If your employer or client has a negotiated partnership or corporate contract with Extended Stay America, you can apply your company's **Corporate Code** directly in the booking module on their website or app under the "Special Rate" dropdown. 2. **Client Connect (Business Travel Program):** If your organization travels frequently or requires extended project-based housing, companies can register through Extended Stay America’s corporate accounts team (*Client Connect*) to establish preferred partner pricing and custom discounted billing. 3. **Weekly & Monthly Discount Tiers:** For long-term corporate or contract assignments, the hotel automatically applies structured tiered pricing (*STAY longer. Save more.*) with discounted rates for stays of 7+ or 30+ nights. 4. **Government & Military Rates:** If your travel is related to government or defense contracting, dedicated per-diem/government rates can be selected directly when reserving. 5. **Direct Hotel Inquiry:** For room blocks or long-term contractor stays, you can contact the Columbus - Polaris property's sales desk directly or submit an inquiry through Extended Stay America’s corporate sales portal to negotiate volume-based rates.

Q: Are there credit card partner promotions at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America – Columbus – Polaris** does **not** have an exclusive, property-specific credit card partnership or co-branded credit card. However, you can frequently save or earn extra rewards when booking this location through wider credit card programs and general chain promotions: ### 1. Credit Card Merchant Offers (Cash Back) Major credit card issuers regularly offer targeted statement-credit promotions for hotel chains: * **Chase Offers & Bank of America Deals:** Frequently feature **5% to 10% back** (up to a set limit) on direct Extended Stay America bookings. * **Amex Offers (American Express):** Periodically runs promotions (e.g., *Spend $200+, get $40 back* or a percentage rebate) on stays booked directly on the Extended Stay America website. * *How to use:* Check the "Offers" tab in your card’s mobile app or online banking portal before booking and activate the deal if available. ### 2. Credit Card Travel Portals * If you hold cards like the **Chase Sapphire**, **Capital One Venture**, or **Citi Strata**, booking through their respective travel portals (Chase Travel, Capital One Travel, etc.) will earn bonus multipliers (typically **5x to 10x points/miles per dollar**). * *Note:* Booking through third-party travel portals may make reservations ineligible for loyalty perks or direct price match guarantees. ### 3. Direct Extended Stay America Offers & Discounts If no credit card offers are active on your account, the Polaris location qualifies for Extended Stay America’s standard discounts: * **Extended Perks:** Joining their free loyalty program provides an instant member rate and a welcome discount (often 10% off). * **Association Rates:** Discounts are available for **AAA/CAA**, **AARP/Seniors**, and **Military/Government personnel**. * **Length of Stay:** Stays of 7+ or 30+ nights automatically receive discounted tiered extended-stay rates.

Q: Are there dining credit packages at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not offer dining credit packages.** As an extended-stay, budget-friendly property, it operates differently from full-service hotels: * **No On-Site Restaurant or Bar:** The hotel does not have on-site dining facilities, room service, or bars where traditional hotel food/beverage credits could be applied. * **Complimentary Grab-and-Go Breakfast:** The property provides a free basic grab-and-go breakfast (such as muffins/pastries, oatmeal, and coffee) each morning. * **In-Room Kitchens:** Suites come equipped with full kitchens/kitchenettes (refrigerator, stovetop, microwave, and utensils) designed for guests to prepare their own food. * **Third-Party Delivery & Member Perks:** While they do not provide dining credits, the chain partners with delivery platforms (such as Grubhub perks for guests), and the free **Extended Perks** loyalty program offers local restaurant discount coupons.

Q: Are there event or festival-themed packages at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer event- or festival-themed packages. As an economy, extended-stay brand, their offerings focus on standard lodging essentials (suites with fully equipped kitchens, free Wi-Fi, and grab-and-go breakfast) rather than themed packages or experiential add-ons. The promotions and discounts typically available include: * **Tiered length-of-stay discounts** (reduced rates for weekly or monthly bookings) * **Extended Perks member discounts** * **Standard corporate, government/military, and AAA/AARP rates** If you are attending an event nearby (such as at Polaris Fashion Place or in the greater Columbus area), you would simply book a standard room rate for your dates.

Q: Are there golf stay-and-play packages at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer golf stay-and-play packages. Extended Stay America is a budget/extended-stay lodging brand that focuses on basic accommodations (such as suites with in-room kitchens, free Wi-Fi, and grab-and-go breakfast) rather than bundled golf or resort packages. However, if you choose to book a room there independently, several golf options are nearby in and around the Polaris/Delaware County area: * **Topgolf Columbus** (approx. 1.3 miles away) * **Public courses within a short drive:** Little Bear Golf Club, Glenross Golf Club, Bent Tree Golf Club, and Delaware Golf Club. For bundled stay-and-play packages in central Ohio, you would generally need to look at dedicated golf resorts or tour providers (such as EagleSticks, The Virtues, or Apple Valley Golf Course packages).

Q: Are there group booking discounts at Extended Stay America - Columbus - Polaris?

A: **Yes, group booking discounts are available** at **Extended Stay America Suites - Columbus - Polaris**, following Extended Stay America’s brand-wide group sales program: * **Events, Weddings & Reunions:** Discounted group rates are available when booking **10 or more rooms**. * **Corporate / Project Stays:** Special discounted rates can be arranged through a dedicated sales manager for blocks of **5 or more rooms** (especially for stays of 7 nights or longer). * **Extended Stays:** Discounts scale with length of stay through their *"STAY longer. Save more."* tiered pricing structure. ### How to request a group rate: 1. **Call Group Sales:** You can reach the Extended Stay America group reservations department at **1-877-701-3383**. 2. **Submit Online:** Fill out a group booking/request-for-proposal form via the **[Extended Stay America Group Travel page](https://www.extendedstayamerica.com/groups)**. 3. **Contact the Hotel Directly:** For smaller blocks or local coordination, you can call the front desk at the Columbus - Polaris location directly to speak with their local sales representative.

Q: Are there holiday packages available at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** does not offer traditional all-inclusive vacation or holiday packages (such as bundled holiday dining, event tickets, or festive resort experiences). Because it operates as an extended-stay, budget-to-midscale hotel designed for longer visits, business travel, and relocations, its discounts focus on: * **Length-of-Stay Discounts:** Tiered weekly (7+ nights) and monthly (30+ nights) rate reductions. * **Seasonal & Promotional Codes:** The Extended Stay America brand periodically offers seasonal promo codes or holiday-period sales (e.g., Thanksgiving, Christmas, or summer sales) that discount the nightly room rate. * **Extended Perks Rewards:** Members can access discounted rates and partner coupons (for dining, rental cars, etc.). * **Standard Inclusions:** Every stay includes free grab-and-go breakfast, in-room fully equipped kitchens, free Wi-Fi, and free parking. If you are looking to book around a holiday, check the **Deals** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or contact the Columbus – Polaris location directly at **(614) 431-5522** to see if any current promotional discount codes apply to your dates.

Q: Are there last-minute deals available at Extended Stay America - Columbus - Polaris?

A: Specific last-minute room rates and discounts depend on real-time availability and your exact dates of travel. However, several ways exist to secure discounted rates for a short-notice stay at the **Extended Stay America Suites – Columbus – Polaris**: ### 1. Direct Discounts & Membership Savings * **Extended Perks Member Rate:** Signing up for Extended Stay America’s free rewards program (*Extended Perks*) often unlocks instant discounts (typically 10% or more) and member-only pricing applied immediately at checkout. * **Length-of-Stay Discounts:** If your last-minute stay covers a full week (7+ nights) or a month, standard tiered discounts automatically lower the nightly rate. * **Special Standard Discounts:** ESA honors discounted standard rates for: * AAA / Auto Club members * AARP / Seniors * Active/retired Military & Government personnel ### 2. Third-Party Last-Minute Booking Platforms If booking within 24–48 hours, online travel sites regularly feature same-day deals to fill unreserved inventory: * **HotelTonight:** Specializes in same-day and near-term discounted rates. * **Hotwire & Priceline:** Often list "Hot Rates" or "Express Deals" where significant last-minute discounts are offered on local extended-stay properties. * **Aggregators (Kayak, Google Hotels, Expedia):** Useful for comparing rates directly between the hotel’s website and third-party vendors. ### 3. Direct Contact If you are booking for today or this evening, calling the front desk directly at **(614) 431-5522** can sometimes reveal walk-in or manager specials if they have excess vacancy for the night.

Q: Are there midweek specials at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris does not advertise a recurring, standalone promotion labeled as a "midweek special."** However, you can often secure lower rates midweek through their standard pricing model and general discounts: * **Lower Midweek Base Rates:** Because hotel demand fluctuates dynamically, Sunday through Thursday nights frequently have lower per-night rates compared to peak weekend nights, depending on local events and occupancy. * **Length-of-Stay Discounts:** The property automatically discounts per-night rates if you book for 7 nights or longer (weekly rate) or 30+ nights (monthly rate). * **Extended Perks Rewards:** Signing up for the free **Extended Perks** program typically offers an instant discount (usually around 10% off the best available rate) plus member-only flash sales. * **Standard Special Rates:** Discounts are available year-round for AAA/CAA members, seniors (55+), government/military personnel, and advance bookings. To check the exact nightly rate for specific midweek dates or to see if any seasonal coupon codes are active, visit the official [Extended Stay America website](https://www.extendedstayamerica.com) or contact the hotel directly at **(614) 431-5522**.

Q: Are there off-season discounts at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America – Columbus – Polaris** does not maintain a static, separate “off-season rate sheet,” but rates naturally decrease during Columbus's off-peak travel months (late fall and winter) through dynamic pricing. The property offers several ways to secure discounts during the off-season: * **Dynamic Off-Peak Pricing:** Hotel demand in Columbus slows significantly between November and February (outside major holiday weeks). Nightly baseline rates at this location generally drop lower during these months compared to peak summer or Ohio State game weekends. * **Length-of-Stay Discounts:** The hotel automatically applies tiered discounts the longer you stay—often up to **20% to 45% or more** off standard rates for weekly (7+ nights) or monthly (30+ nights) bookings. Combining longer stays with the winter off-season typically yields the lowest nightly rate. * **Seasonal & Flash Sales:** Extended Stay America frequently runs seasonal promotions (such as *Fall Flash Sales*, *Holiday Deals*, or *Winter Getaway* promo codes) on their official website, offering an additional 10% to 20%+ off standard rates. * **Extended Perks Program:** Enrolling in the free Extended Perks loyalty program gives instant access to member-only discounted rates year-round. * **Affiliation Discounts:** The Polaris location honors standard discounted rates for **AAA/CAA members, seniors (55+), military/government personnel**, and corporate travelers. **How to get the best off-season deal:** 1. Check the official Extended Stay America website and apply for **Extended Perks** before booking. 2. Look at the **“Deals” or “Special Offers” tab** on their website to see if a seasonal promotional code is currently active. 3. If staying 7+ or 30+ nights, book the entire block at once so the automatic weekly/monthly rate tier is applied.

Q: Are there pool or cabana packages at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer pool or cabana packages. As a budget-friendly, extended-stay hotel, it does not feature resort-style amenities, private cabanas, day passes, or cabana rental services.

Q: Are there resort credit promotions at Extended Stay America - Columbus - Polaris?

A: **No, there are no resort credit promotions** at Extended Stay America Suites – Columbus – Polaris. Extended Stay America is a budget-to-midscale extended-stay hotel chain rather than a full-service resort. Because the property does not feature resort-style amenities (such as full-service spas, golf courses, or on-site fine dining restaurants where resort credits are typically used), it does not offer resort credits or related promotional packages. The promotions and discounts available for this location instead focus on room-rate savings: * **Extended Perks Rewards Program:** Offers an exclusive member discount, early registration discounts, and retail/partner coupons. * **Length-of-Stay Discounts:** Tiered weekly and monthly discounted rates for stays of 7+ or 30+ nights. * **Standard Discounts:** AAA/CAA, military/government, senior rates, and advance-purchase rates.

Q: Are there romantic getaway packages at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not offer romantic getaway packages.** Extended Stay America is a budget-friendly, extended-stay brand designed primarily for business travelers, relocations, and long-term lodging. Its standard offerings focus on essentials like fully equipped in-room kitchens, grab-and-go breakfasts, on-site laundry, and basic fitness facilities. They do not feature typical romantic amenities or packages (such as champagne, chocolate-covered strawberries, spa services, or dining credits). ### Better Alternatives for a Romantic Getaway in the Polaris / North Columbus Area If you are planning a romantic trip in or near Polaris, consider these full-service or boutique options nearby that frequently offer romance or weekend getaway packages: * **Nationwide Hotel and Conference Center (Lewis Center/Polaris area):** Set on park-like grounds with picturesque courtyards, an upscale on-site pub, and customizable romance packages (often including champagne and dining credits). * **Hilton Columbus/Polaris:** A full-service hotel located near the Polaris Fashion Place shopping area featuring spacious suites, an indoor pool, a whirlpool, an on-site restaurant and lounge, and occasional romance packages. * **Le Méridien Columbus, The Joseph (Short North Arts District):** Located a short drive south in downtown Columbus, this boutique luxury hotel offers curated romance packages, an on-site spa suite, high-end dining, and easy access to lively nightlife and art galleries.

Q: Are there summer vacation packages at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris does not offer traditional resort-style vacation packages** (such as bundled hotel-plus-attraction tickets or dining packages). As an extended-stay, economy-to-midscale hotel brand, the property focuses on suite-style lodging rather than all-inclusive travel packages. However, there are several ways to get **vacation-style discounts and promotional rates during the summer**: * **Seasonal Brand Sales:** Extended Stay America regularly runs nationwide seasonal discounts and summer sales (e.g., Summer Flash Sales and seasonal promo codes). * **Length-of-Stay Discounts:** The hotel automatically discounts nightly rates the longer you stay (tiered for 7+ nights, 30+ nights, etc.), which functions as a de facto extended vacation discount. * **Extended Perks Rewards:** Members of their free loyalty program (*Extended Perks*) often receive extra discounts (typically 10% or more) and special members-only rates during peak travel months. * **Standard Affinity Discounts:** If you qualify, the Polaris location honors standard discounts including AAA/Auto Club, military/government, and senior rates. * **Third-Party Travel Bundles:** Online travel agencies (such as Expedia, Priceline, or Orbitz) allow you to bundle a room at this property with flights or car rentals as a custom vacation package. To check for any active summer promo codes or rates, you can search dates on the official **Extended Stay America** website under their *Special Offers* section or contact the Polaris property directly.

Q: Are there wedding or event room block discounts at Extended Stay America - Columbus - Polaris?

A: **Yes.** The **Extended Stay America Suites - Columbus - Polaris** offers group room block discounts for weddings, family reunions, and other private events through Extended Stay America’s group sales program. ### Key Details & Requirements: * **Minimum Room Count:** Group discounts for weddings, private events, and celebrations typically require booking a block of **10 or more rooms**. * **Longer Stays (Tiered Discounts):** Extended Stay America also provides deeper weekly/monthly rate tiers (*"STAY Longer. Save More."*) if your wedding guests or wedding party require accommodations for 7 nights or longer. * **Amenities for Groups:** The property features suites with fully equipped kitchens (full refrigerator, stovetop, microwave), free Wi-Fi, and on-site guest laundry, which is convenient for out-of-town guests. ### How to Request a Wedding Room Block Quote: 1. **National Group Sales:** You can call Extended Stay America’s group sales department directly at **1-877-701-3383** to speak with a coordinator who can set up a custom block and booking link/code for your guests. 2. **Online Form:** You can submit a group rate request directly via the **Extended Stay America Group Bookings** page on their website. 3. **Contact the Hotel Directly:** For smaller blocks (fewer than 10 rooms) or specific local coordination, call the Columbus–Polaris front desk or local sales manager directly (at 8555 Lyra Dr, Columbus, OH) to ask about manager-approved group courtesy rates.

Q: Are weekday rates cheaper than weekend rates at Extended Stay America - Columbus - Polaris?

A: Generally, **no—weekday rates are often not cheaper than weekend rates** at Extended Stay America Suites – Columbus – Polaris, though pricing fluctuates depending on season and local demand. Here is how rates typically behave at this location: * **Business and Extended-Stay Demand:** Because this property is located in the Polaris business corridor (near major corporate hubs like JPMorgan Chase), weekday occupancy driven by corporate and long-term business travelers is strong. As a result, Sunday through Thursday nightly rates can match or even exceed weekend rates. * **Cheapest Nights:** Across typical travel patterns, **Sunday nights** are frequently the least expensive single nights of the week, while mid-week nights (Tuesday and Wednesday) tend to carry higher corporate pricing. * **Weekend Spikes:** Fridays and Saturdays occasionally rise above weekday prices during major leisure events in the Columbus area—such as Ohio State Buckeyes home football weekends, major concerts, golf tournaments, or youth sports events. * **Length-of-Stay Discounts:** Because it is an extended-stay property, the biggest factor influencing nightly cost is often not the day of the week, but the **length of your stay**. Rates drop significantly per night once a reservation hits 7+ or 30+ consecutive nights, which averages out weekday and weekend rate differences. To see the exact pricing for your specific travel dates, check the Extended Stay America website or booking aggregators, as rates utilize dynamic pricing that changes with real-time occupancy.

Q: Does Extended Stay America - Columbus - Polaris have a loyalty program?

A: **Yes.** The Extended Stay America – Columbus – Polaris participates in the brand's loyalty program, called **Extended Perks**. Key details of the program include: * **Free to Join:** There are no membership fees, tiers, or points to track. * **Exclusive Member Rates:** Members receive discounted room rates when booking directly through the Extended Stay America website or app. * **Immediate Discounts:** New members often receive a registration discount to apply toward their upcoming booking. * **Stay Perks:** Members staying 7 or more consecutive nights are eligible for perks like free early check-in and late checkout (subject to availability). * **Partner Savings & Drawings:** Membership includes access to discounts on partner services (car rentals, restaurants, retail) and automatic entry into monthly drawings for gift cards.

Q: Does Extended Stay America - Columbus - Polaris have spring break promotions?

A: **Extended Stay America Suites – Columbus – Polaris** does not offer an exclusive, location-specific promotion labeled specifically as a "Spring Break" package. However, guests booking stays during the spring break travel window can access regular chain-wide savings and discounts: * **Length-of-Stay Discounts:** The hotel automatically discounts nightly rates for stays of 7+ nights (weekly) and 30+ nights (monthly), which often suits extended vacation or student travel. * **Extended Perks Member Savings:** Signing up for the free Extended Perks rewards program typically unlocks an instant member discount (up to 10%–20% off) plus access to member flash sales. * **Advance Purchase Rates:** Booking non-refundable rates well in advance of spring break often provides a 10% to 15% discount. * **Affiliation Discounts:** Standard discounts are available for AAA/CAA members, seniors, government/military personnel, and students. * **Seasonal Flash Sales:** Extended Stay America regularly rolls out limited-time seasonal promo codes across its network (typically listed on the chain's Deals/Special Offers page). To find active discounts for your specific spring break dates, check the **Deals** section on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or contact the Columbus – Polaris location directly.

Q: Does Extended Stay America - Columbus - Polaris offer Christmas or New Year’s deals?

A: **Extended Stay America Suites – Columbus – Polaris** does not usually offer standalone, property-specific Christmas or New Year’s party packages, but it **does participate in chain-wide holiday promotions and seasonal discounts.** Ways to find holiday deals for this location: 1. **Brand-Wide Holiday Sales:** Extended Stay America routinely runs major seasonal campaigns around November and December (such as their annual *“Dashing Through the Savings”* or winter sales), which offer up to 40%–60% off standard daily rates nationwide when booking online with a promo code. 2. **Extended Stay Discounts (Weekly/Monthly):** If you are staying through the holiday period (7+ consecutive nights), the Polaris location automatically applies discounted tiered rates for longer stays. 3. **Extended Perks Rewards:** Members of the free *Extended Perks* program receive an instant member discount (typically around 10% off) that can often be applied to holiday bookings. 4. **Third-Party Travel Sites:** Platforms like Expedia, Booking.com, and Kayak often feature end-of-year and winter booking deals for this specific location depending on room availability. **Tip:** Check the official [Extended Stay America Deals Page](https://www.extendedstayamerica.com) starting in late November through December to find active holiday promo codes to apply at checkout for the Columbus - Polaris location.

Q: Does Extended Stay America - Columbus - Polaris offer discounts for booking direct?

A: **Yes**, Extended Stay America – Columbus – Polaris offers discounts and rate incentives when you book directly through official channels (esa.com, the ESA mobile app, or by calling the hotel): * **Extended Perks Member Discounts:** By joining their free rewards program (*Extended Perks*), you automatically qualify for an exclusive member discount (often up to 10% off nightly rates) when logged in and booking directly. * **Best Rate Guarantee:** ESA offers a price guarantee for direct bookings. If you book direct and then find a lower, publicly available rate for the same room and dates on a third-party site within 24 hours, they will match the lower price and take an **additional 10% off** your stay (subject to claim terms). * **Tiered Extended-Stay Rates:** When booking directly, the brand applies progressive weekly and monthly discounts automatically for longer stays (e.g., stays of 7+, 14+, or 30+ nights receive significantly reduced average nightly rates). * **Special Group & Advance Rates:** Direct booking unlocks standard promotional discounts, such as AAA/AARP member rates, Military/Government rates, senior discounts, and Advance Purchase non-refundable deals.

Q: Does Extended Stay America - Columbus - Polaris offer family bundles?

A: **No**, Extended Stay America – Columbus – Polaris does not offer packaged vacation packages or special promotions marketed as **“family bundles.”** However, the property and the brand provide several family-friendly features and standard discounts: * **Kids Stay Free:** Children 17 and under stay free when accompanied by an adult, using existing bedding. * **Family-Sized Suites:** They offer suites featuring two double/full beds or a king bed with a pull-out sofa sleeper. * **In-Suite Amenities:** Rooms include fully equipped kitchens (stove, microwave, full-size refrigerator) to help families prepare meals. * **Discounts:** Standard savings are available through their **"STAY longer. Save more."** program (weekly and monthly tiered discounts), Extended Perks rewards member rates, AAA, and military discounts. If you are looking for bundled hotel packages (such as room + local attraction tickets for the Columbus Zoo or Polaris Fashion Place), you would need to purchase those tickets separately or look at partner travel platforms (like Expedia or travel agency bundle options).

Q: Does Extended Stay America - Columbus - Polaris offer government or military rates?

A: **Yes, Extended Stay America – Columbus – Polaris offers government and military rates.** Extended Stay America provides discounted rates across its properties for active-duty military, veterans, and government personnel: * **Official Travel:** They honor per diem rates for government and military travel, including TDY and PCS assignments. * **Leisure / Personal Travel:** Discounted rates are also available for leisure stays by qualifying personnel and veterans. ### How to book: 1. When booking directly on the **Extended Stay America website**, open the rates/promotions dropdown menu and select the **"Government & Military"** rate to check availability and pricing for your dates. 2. You can also call the hotel directly or their central reservations line to request the government/military discount. 3. **Note:** A valid government or military photo ID is required at check-in to confirm the discount.

Q: Does Extended Stay America - Columbus - Polaris offer long-stay discounts?

A: **Yes**, Extended Stay America – Columbus – Polaris offers long-stay discounts. As part of the Extended Stay America brand, the hotel features tiered pricing that lowers the nightly rate the longer you stay: * **Weekly Rates:** Stays of **7 or more consecutive nights** receive an automatic discount applied to the nightly rate. * **Monthly & Extended Rates:** For stays of **30+ nights** (and further tiers such as 60+ or 90+ days), deeper discounts—often up to 30% to 45% or more off standard daily rates—are available depending on seasonality and availability. * **Tax Exemptions:** In many jurisdictions (including Ohio), stays exceeding 30 consecutive days may also qualify for an exemption or refund on local lodging/occupancy taxes. * **Extended Perks:** Joining their free loyalty program (*Extended Perks*) can provide additional percentage discounts on bookings. The discounts are applied automatically when searching for stays of 7+ or 30+ days directly through the Extended Stay America website or by contacting the hotel's front desk directly.

Q: Does Extended Stay America - Columbus - Polaris offer referral discounts?

A: **Extended Stay America – Columbus – Polaris does not offer a standard peer-to-peer/guest referral discount** (such as a "refer a friend" booking code). However, they participate in several other discount and incentive programs: 1. **Extended Perks Rewards Program:** Signing up for Extended Stay America's free loyalty program gives you an instant discount (typically around 10% off your next stay), ongoing exclusive member rates, and partner deals. 2. **Standard & Length-of-Stay Discounts:** The hotel offers tiered pricing where rates drop for weekly (7+ nights) or monthly (30+ nights) bookings, in addition to discounts for AAA/auto clubs, seniors, and government/military travelers. 3. **B2B / Partner Referral Programs:** Extended Stay America operates an **Apartment Referral Program** and corporate affiliate partnerships, where businesses or property managers can earn commissions or pass along partner rates for referring displaced residents or clients. If you are coordinating through a business relocation or apartment community, ask your coordinator if they have an active partner referral link or corporate rate code for this location. Otherwise, joining **Extended Perks** directly on their website is the quickest way to get an immediate discount on your stay.

Q: Does Extended Stay America - Columbus - Polaris offer spa packages?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer spa packages. As an extended-stay, budget-friendly hotel, its amenities are focused on practical long-term travel needs—such as fully equipped in-room kitchens, on-site guest laundry, a fitness center, free grab-and-go breakfast, and complimentary Wi-Fi. It does not have an on-site spa, wellness facility, or spa service packages.

Q: Does Extended Stay America - Columbus - Polaris price match other sites?

A: **Yes**, the Extended Stay America - Columbus - Polaris location participates in the brand-wide **Best Rate Guarantee** program. If you find a cheaper price on a third-party travel site (such as Expedia, Booking.com, etc.), they will match the lower price and give you an extra discount, subject to the following rules: ### How It Works * **Extra Discount:** If approved, Extended Stay America will match the lower nightly rate and take an **additional 10% off**. * **Timeframe:** You must submit your claim using the official **Best Rate Guarantee Claim Form** on their website within **24 hours** of booking directly with Extended Stay America. * **Lead Time:** The claim must be submitted at least **72 hours prior to your check-in date**. ### Requirements & Exceptions * **Identical Booking Details:** The lower rate must be for the exact same hotel, room type, reservation dates, number of guests, and booking/cancellation policies. * **Public Availability:** The rate must be publicly viewable and instantly bookable by anyone. * **Excluded Rates:** The guarantee does **not** match: * Member-only rates, loyalty discounts, or promotional club rates (e.g., AAA, AARP). * Negotiated corporate, government, or group rates. * Package deals (bundled with flights or car rentals). * Opaque/auction websites where the hotel brand isn't revealed until after purchase (such as Priceline Name Your Own Price or Hotwire Hot Rates). *(Note: Front-desk staff generally cannot approve a match at the desk upon check-in; it must go through the corporate online claim form process in advance.)*

Q: Does Extended Stay America - Columbus - Polaris run limited-time promotions?

A: **Yes**, Extended Stay America – Columbus – Polaris participates in limited-time promotions. Because it operates within the broader Extended Stay America chain, deals and limited-time savings typically include: * **Seasonal and Flash Sales:** Extended Stay America regularly runs brand-wide limited-time sales (such as seasonal sales, holiday flash sales, and special promotional code events) offering discounts ranging from 15% to over 40% off standard rates when booked by a specific deadline. * **Advance Purchase Rates:** Limited-time early booking discounts (e.g., booking 7 to 21+ days in advance for 5% to 10% off). * **Extended Perks Rewards Offers:** Free membership in the *Extended Perks* loyalty program frequently provides limited-time member-only coupon codes, instant-booking discounts, and regional deals. * **Duration-Based Discounts:** While ongoing rather than strictly limited-time, the property offers tiered discounts automatically applied for stays of 7+ or 30+ nights. * **Affiliation Discounts:** Ongoing promotional rates are also available for AAA members, seniors, government/military personnel, and students. **Tip:** To see the active limited-time offers or promo codes applicable to the Columbus – Polaris location, check the **"Deals & Offers"** section on the official [Extended Stay America website](https://www.extendedstayamerica.com) or enter your dates directly to see promotional rate tags.

Q: Is breakfast included in any packages at Extended Stay America - Columbus - Polaris?

A: **Yes.** You do not need a special package, because a **complimentary grab-and-go (on-the-go) breakfast** is standard and included for all guests at Extended Stay America Suites – Columbus – Polaris. The morning breakfast typically includes: * Coffee and tea * Breakfast bars * Muffins/pastries * Hot oatmeal/cereal

Q: Does Extended Stay America - Columbus - Polaris have cardiovascular equipment?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris has an on-site fitness center that includes cardiovascular equipment. The gym facilities provide cardio machines such as **treadmills** and **ellipticals**.

Q: Does the Extended Stay America - Columbus - Polaris have a fitness center?

A: **Yes**, the Extended Stay America Suites – Columbus – Polaris has an on-site fitness center for guest use. It features standard workout equipment, including cardio machines and free weights.

Q: Is there an extra fee to use the fitness center at Extended Stay America - Columbus - Polaris?

A: **No**, there is no extra fee. Access to the on-site fitness center is included as a complimentary amenity for registered guests during their stay.

Q: What are the operating hours of the fitness center at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, the standard brand policy for on-site fitness centers is **open 24 hours a day, 7 days a week** for registered guests (accessible using your room key card). *Note: Hours can occasionally vary or change for maintenance/cleaning. If you require guaranteed access at specific late-night or early-morning times, you can confirm directly with the front desk (staffed 24 hours) upon arrival or by calling the property.*

Q: What kind of exercise equipment is available in the fitness center at Extended Stay America - Columbus - Polaris?

A: The on-site fitness center at **Extended Stay America Suites – Columbus – Polaris** is equipped for both cardio and strength workouts. The facility includes: * **Cardio equipment:** Treadmills and elliptical machines * **Strength equipment:** Free weights (dumbbells) and weight resistance machines *(Note: Specific models and smaller accessories, like exercise mats or stability balls, can vary over time; you can contact the front desk directly for exact specifications or daily hours.)*

Q: What's the name of the fitness center at Extended Stay America - Columbus - Polaris?

A: The fitness facility at **Extended Stay America Suites – Columbus – Polaris** does not have a unique branded or special individual name. Like most properties in the Extended Stay America chain, it is simply identified and listed as the on-site **Fitness Center** (or **fitness room / gym**).

Q: Where is the fitness center located at Extended Stay America - Columbus - Polaris?

A: The fitness center at **Extended Stay America Suites – Columbus – Polaris** is located **on-site on the ground (first) floor**, near the main lobby/common area facilities. * **Address:** 8555 Lyra Dr, Columbus, OH 43240 * **Access:** You will need your active room key card to enter. *(If you have trouble finding it, the 24-hour front desk in the lobby can point you directly down the hall.)*

Q: Are accessible vanities available at Extended Stay America - Columbus - Polaris?

A: **Yes**, accessible vanities/sinks are available in the designated accessible guest rooms at **Extended Stay America Suites - Columbus - Polaris**. The hotel’s accessible guest rooms feature ADA-compliant bathrooms equipped with: * Wheelchair-accessible vanity/sink setups and accessible controls * Grab bars around the toilet and bathing area * Accessible toilets * Roll-in showers or accessible tub/shower combinations When booking, make sure to select an **Accessible (ADA)** room type to guarantee these bathroom features, or contact the front desk directly to request a specific layout (such as a roll-in shower versus an accessible tub) to best suit your needs.

Q: Are all guestrooms at Extended Stay America - Columbus - Polaris non-smoking?

A: Yes, Extended Stay America Suites - Columbus - Polaris is a non-smoking property.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Columbus - Polaris?

A: **Yes, bathtub grab bars are available, but specifically in the hotel’s designated mobility-accessible rooms.** * **Accessible Rooms:** Rooms designated as accessible (such as the *Mobility Accessible with Tub* suites) include accessible bathroom features such as bathtub/shower grab bars, accessible controls, and accessible toilets. * **Standard Rooms:** Standard guest rooms feature typical shower/tub combinations and generally do not include safety grab bars. If you require grab bars for safety during your stay, be sure to reserve an **accessible room** specifically, or contact the property directly (or through Extended Stay America reservations at 1-800-804-3724) prior to arrival to confirm an accessible unit is assigned to your reservation.

Q: Are complimentary toll-free calls available at Extended Stay America - Columbus - Polaris?

A: **No, toll-free calls are generally not complimentary.** According to Extended Stay America's policy for the Columbus - Polaris location, in-room phone calls other than calls to 911, the front desk, or other guest rooms incur a fee (typically $1.00 per call, with the hotel policy noting that fees may apply for local and 1-800/toll-free dialing). If you need to make toll-free calls during your stay, you can confirm any active exceptions or call package options directly with the front desk.

Q: Are connecting rooms available at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America Suites – Columbus – Polaris does not offer connecting (adjoining interior door) rooms.** Like most Extended Stay America properties, all rooms are self-contained individual studio or one-bedroom suites. If you are traveling with a family or group and need to be near each other, you can request rooms located **next door or close to each other on the same floor** when booking; however, room placement is subject to availability at check-in. If you require true interior-connecting rooms, other extended-stay properties in the immediate Polaris area (such as the *Homewood Suites by Hilton Columbus/Polaris*) feature connecting room layouts.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Columbus - Polaris?

A: **Yes**, hearing accessibility options are available at the **Extended Stay America Suites - Columbus - Polaris**. * **Accessible Rooms & Features:** The hotel provides ADA-compliant accessible rooms, visual alarms/strobes in public corridors, and closed-captioning capabilities on televisions. * **Hearing/Auxiliary Kits:** In accordance with ADA guidelines and Extended Stay America brand standards, the property provides **auxiliary aids and portable hearing accessibility kits** (which typically include visual smoke alarms, door knocker signalers, bed-shaker alarm clocks, and TTY/TDD communication devices). Because portable communication kits and hearing-accessible equipment may be limited in quantity, it is strongly recommended that you contact the hotel directly or reach out to Extended Stay America’s central reservations at **1-800-804-3724** before check-in to have the kit reserved and ready in your room.

Q: Are lowered electrical outlets available at Extended Stay America - Columbus - Polaris to enhance guest accessibility and safety?

A: **No**, lowered electrical outlets are not listed as an available feature at **Extended Stay America Suites Columbus - Polaris**. While the property does offer designated ADA-compliant accessible rooms with features such as roll-in or accessible tub showers, grab bars, lowered/accessible registration desks, and accessible path clearance, specifically lowered electrical outlets are not part of the documented accessibility provisions for this location. If you require specific outlet placement or access for medical or mobility equipment, it is recommended to contact the property directly at **(614) 431-5522** or call Extended Stay America’s accessibility line at **1-800-804-3724** before booking to confirm if accommodations (such as accessible surge protectors or extension strips) can be arranged.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Columbus - Polaris?

A: **Yes**, mobility-accessible rooms and related accommodations are available at **Extended Stay America Suites – Columbus – Polaris**. ### Mobility Accessible Room Features * **Accessible Room Options:** The property offers mobility-accessible suites (such as accessible studio/superior suites) equipped with accessible doorways and pathways. * **Bathroom Features:** Depending on the specific room type, accessible bathrooms feature grab bars, accessible toilets, lowered/accessible fixtures, and either a tub with transfer capabilities or a roll-in shower. * **Bed Frame Lowering:** Extended Stay America allows guests with mobility disabilities to request bed frame removal to lower the bed height; this accommodation should be requested at least 48 hours prior to check-in. ### Mobility & Auxiliary Kits / Aids * The hotel provides auxiliary aids and services (including assistive listening devices and visual alarms/kits). * Property-level accessibility includes wheelchair-accessible parking, registration counters, elevators, and routes through common areas. *Tip: Because specific features (such as a roll-in shower vs. an accessible tub) and auxiliary kit availability depend on room inventory, it is recommended to specify your exact accessibility requirements when booking or contact the hotel directly at **(614) 431-5522** (or central reservations at **1-800-804-3724**) ahead of arrival.*

Q: Are smoking rooms available at Extended Stay America - Columbus - Polaris?

A: Smoking rooms are not available at Extended Stay America Suites - Columbus - Polaris. Our property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites - Columbus - Polaris** does **not** feature dedicated gardens, landscaped courtyards, or outdoor guest lounges (such as a patio or picnic/BBQ area). As a standard budget extended-stay property, its outdoor grounds consist primarily of parking facilities and basic surrounding perimeter landscaping/grass patches (commonly used for dog walking, as the hotel is pet-friendly). If you are looking for outdoor green spaces, parks, or gardens nearby: * **Sharon Woods Metro Park** is located about 1.5–2 miles away and offers extensive trails, woods, and a lake. * **Highbanks Metro Park** is also a short drive away, offering scenic nature trails along the Olentangy River. * **Inniswood Metro Gardens** (in nearby Westerville) is about a 10–15 minute drive and features formal botanical display gardens, woodlands, and nature paths.

Q: Are there shops and services at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** is an extended-stay, budget-friendly hotel, so it does not house retail stores, boutiques, or full-service restaurants on-site. However, it offers several basic guest services and conveniences: ### On-Site Amenities & Services * **Guest Laundry:** A coin-/card-operated self-service laundry facility. * **Snacks & Drinks:** Vending machines located on-site, along with free coffee and tea in the lobby. * **Breakfast Service:** A complimentary morning grab-and-go breakfast (packaged pastries, breakfast bars, hot cereal, coffee). * **Front Desk Services:** 24-hour front desk assistance, mail/package handling, and towel/linen exchanges. * **Housekeeping:** Scheduled periodic/weekly housekeeping (with optional daily cleaning available for an extra fee). * **Fitness & Recreation:** An on-site fitness room and outdoor tennis/sport court. * **Business/Connectivity:** Free Wi-Fi throughout the property. --- ### Nearby Shops & Services While on-site retail is limited to vending machines, the property is located in the **Polaris Parkway commercial district**, putting extensive shopping and dining within a short walk or drive: * **Polaris Fashion Place:** Located about a mile away (under a 5-minute drive or an ~18-minute walk), offering major department stores, specialty retail shops, and an indoor/outdoor mall setting. * **Groceries & Supplies:** Supermarkets, big-box stores (such as Target, Costco, and Kroger), and pharmacies are a short drive away along Polaris Parkway to stock the in-suite kitchens. * **Dining:** Numerous fast-casual, chain, and sit-down restaurants surround the hotel area.

Q: Are there visual alarms in guest rooms and suites at Extended Stay America - Columbus - Polaris?

A: **Yes, but only in specifically designated accessible rooms.** Standard guest rooms do not come equipped with visual/strobe fire alarms as a default feature. Instead: * **In designated accessible/hearing-accessible rooms and suites:** Visual fire alarms / strobe alarm systems (as well as auxiliary aids) are installed and available. * **Public areas:** The property also features visual alarms in the hallways and common corridors. If you need a room with a visual alarm, be sure to select an **accessible suite** when booking, or contact the property directly (or Extended Stay America accessibility line at 1-800-804-3724) prior to arrival to confirm availability and have it noted on your reservation.

Q: Are transfer showers available in guest rooms at Extended Stay America - Columbus - Polaris?

A: **No, transfer showers are not advertised as an available option** at Extended Stay America Suites - Columbus - Polaris. According to the hotel’s room inventory and accessibility specifications, the property’s mobility-accessible bathrooms feature **accessible bathtub/shower combinations with grab bars** (and brand-wide options generally consist of roll-in showers or accessible tubs). If you require a specific shower layout (such as a 36"×36" ADA transfer shower with a fold-down bench), it is recommended to call the property directly at **(614) 431-5522** or Extended Stay America Reservations at **1-800-804-3724** prior to booking to confirm exact bathroom setups and equipment availability.

Q: Are video games available at Extended Stay America - Columbus - Polaris?

A: **No**, the Extended Stay America Suites – Columbus – Polaris does not offer video games, gaming consoles, or an arcade. The guest rooms are equipped with flat-screen TVs and free Wi-Fi, so you can bring and connect your own portable gaming device or console. Additionally, entertainment and arcade venues (such as Activate Games and the Polaris Fashion Place area) are located nearby.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not have an on-site car rental desk. While the hotel provides free on-site self-parking for vehicles, guests who need to rent a vehicle must do so through off-site rental agencies located in the surrounding Polaris area, nearby in Columbus/Westerville, or at John Glenn Columbus International Airport (CMH).

Q: Can I connect multiple devices to the free internet at Extended Stay America - Columbus - Polaris?

A: **Yes, you can connect multiple devices** (such as phones, laptops, and tablets) to the complimentary Wi-Fi at Extended Stay America Suites Columbus - Polaris. A few things to keep in mind regarding their network: * **Authentication:** Each device will typically need to connect through a captive web portal (browser sign-in page) using your room details or the network access code provided at check-in. * **Connection Speeds:** The standard complimentary Wi-Fi is intended for basic use like web browsing, emails, and messaging. If you have multiple devices streaming video, gaming, or taking video calls simultaneously, the shared bandwidth may feel slow. * **Enhanced Wi-Fi Upgrade:** The property offers an optional high-speed "Enhanced Wi-Fi" upgrade for a fee (available daily or weekly) if your devices require faster speeds and more bandwidth. * **Streaming Sticks/Gaming Consoles:** Devices that lack a built-in web browser may require assistance from tech support (or the front desk) to whitelist their MAC address to bypass the captive portal. Alternatively, frequent travelers often use a portable travel router to connect all devices under a single sign-in.

Q: Can I make a reservation without a credit card at Extended Stay America - Columbus - Polaris?

A: **Generally, no.** You cannot hold or guarantee a reservation at Extended Stay America Suites - Columbus - Polaris without a valid payment card. Key details regarding their booking and payment policies include: * **Holding the Reservation:** Whether booking online or over the phone, Extended Stay America requires a credit card (or major debit card) to secure and guarantee the room against late arrivals or cancellation/no-show fees. * **Stays Under 7 Nights:** Company policy specifically requires a valid credit card for payment and check-in for guests staying fewer than 7 nights. * **Cash at Check-in / Deposit:** If you are permitted to pay cash for the room (typically on weekly/extended stays), the hotel still requires a card on file for incidentals or a refundable cash security deposit (typically around $100 to $250). In addition, a valid government-issued photo ID matching the name on the reservation is mandatory. If you do not have a credit card and want to see if you can book as a walk-in or use a debit card/cash deposit instead, it is best to contact the hotel directly at **(614) 431-5522** before arriving.

Q: Can I request early check-in or late check-out at Extended Stay America - Columbus - Polaris?

A: **Yes, you can request early check-in or late check-out** at Extended Stay America Suites - Columbus - Polaris, but both are **subject to room availability** and typically incur an additional fee. The standard policy across Extended Stay America locations (where standard check-in is **3:00 PM** and check-out is **11:00 AM**) works as follows: ### **Early Check-In Policy** * **12:00 PM – 3:00 PM:** Typically complimentary if a room is clean and ready, though dependent on front-desk discretion and availability. * **7:00 AM – 12:00 PM:** Generally incurs an hourly fee (typically $10 per hour plus tax). * **Prior to 7:00 AM:** You may be charged up to the full previous night's room rate (with a typical minimum fee of $50). ### **Late Check-Out Policy** * **11:00 AM – 4:00 PM:** Extended stay requests usually incur an hourly fee (typically $10 per hour plus tax, capped up to around $50). * **After 4:00 PM:** Charged a full extra day’s room rate plus tax. --- ### **How to Request It:** Because availability changes daily based on hotel occupancy and housekeeping schedules, these requests cannot be 100% guaranteed in advance. * **For Early Check-In:** Call the front desk at **(614) 431-5522** the morning of your arrival to ask if a suite is cleaned and ready for early arrival. * **For Late Check-Out:** Inquire at the front desk the night before or early the morning of your departure to see if housekeeping can accommodate extra hours.

Q: Do any rooms have a balcony or patio at Extended Stay America - Columbus - Polaris?

A: **No**, none of the rooms or suites at **Extended Stay America Suites - Columbus - Polaris** have a balcony or patio. The property features standard indoor-corridor extended-stay studio and one-bedroom suites equipped with full kitchenettes, but outdoor private areas such as balconies or terraces are not available.

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America - Columbus - Polaris?

A: **Yes.** While the basic Wi-Fi is free for all guests, it is not an open network you can use without verification. To connect: 1. Connect your device to the guest Wi-Fi network. 2. A browser **captive portal / splash screen** will appear. 3. You will be prompted to log in using an **access code** or your **room number and last name**. The access code or specific login instructions are typically printed on your **keycard sleeve/packet** given at check-in. If it is not listed there, you can dial or visit the front desk to get the current network access code.

Q: Do the accessible rooms in Extended Stay America - Columbus - Polaris have doors that provide a 32-inch wide opening?

A: **Yes.** The accessible rooms at Extended Stay America Suites - Columbus - Polaris are designed to meet ADA accessibility standards, which require doorways to provide a minimum clear opening width of **at least 32 inches** to accommodate wheelchairs and mobility devices. If you have specific equipment dimensions or questions regarding a particular room type, you can contact the property directly or reach Extended Stay America accessibility support at **1-800-804-3724**.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer resort or day passes. Extended Stay America is a budget/extended-stay hotel brand designed for overnight lodging rather than resort-style leisure. Its on-site amenities (such as the fitness center and guest laundry) are strictly reserved for registered overnight guests, and the property does not participate in day-pass programs (like ResortPass or Dayaxe). If you are looking for day passes to access hotel amenities—such as pools, fitness centers, or cabanas—in the Columbus area, platforms like **ResortPass** feature local full-service hotels (such as downtown hotels) that sell public day-use access.

Q: Does Extended Stay America - Columbus - Polaris accept credit card authorization forms?

A: **Yes, Extended Stay America – Columbus – Polaris accepts credit card authorization forms** (often referred to as a **Third-Party Credit Card Authorization Form**). This allows a company or individual who will not be present at check-in to pay for a guest's room and applicable charges. ### Important Details to Keep in Mind: * **Advance Submission:** The authorization form must be completed, signed by the cardholder, and submitted to the hotel **prior to the guest's arrival** so front desk staff can verify and apply it before check-in. * **Incidental Deposit:** Extended Stay America properties typically require a security deposit for incidentals (often up to $250). The form allows the cardholder to specify whether they are covering room and tax only or incidentals as well. If incidentals are not authorized on the form, the guest checking in will need to provide their own payment method or deposit. * **Guest Identification:** The guest staying must still present a valid government-issued photo ID at check-in matching the name on the reservation. To obtain the specific form or secure link, contact the front desk at **Extended Stay America – Columbus – Polaris** directly at **(614) 431-5522** prior to check-in so they can send it to you and ensure it is processed on time.

Q: Does Extended Stay America - Columbus - Polaris charge a resort fee for guests?

A: **No**, Extended Stay America – Columbus – Polaris does not charge a resort fee. As a midscale, extended-stay hotel, it includes core amenities like Wi-Fi and on-site parking at no extra resort charge. Guests may only encounter standard optional or incidental fees common to the brand, such as: * Pet fees (if traveling with pets) * Early check-in or late check-out fees * A refundable security/incidental deposit required at check-in

Q: Does Extended Stay America - Columbus - Polaris have a BBQ or picnic area?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer an on-site BBQ grill or dedicated picnic area. Each suite does include an in-room kitchen equipped with a stovetop, microwave, and full-size refrigerator. If you are looking for outdoor picnic spots or grills nearby, parks such as **Highbanks Metro Park** and **Sharon Woods Metro Park** are within a 5- to 10-minute drive of the property.

Q: Does Extended Stay America - Columbus - Polaris have a game room?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not have an on-site game room. The hotel's amenities are focused on extended stays, including fully equipped kitchens, a fitness center, guest laundry facilities, free Wi-Fi, and a grab-and-go breakfast. However, it is located within walking distance (or a very short drive) of **Magic Mountain Fun Center**, which offers arcade games, mini-golf, and go-karts.

Q: Does Extended Stay America - Columbus - Polaris have a reservation link?

A: **Yes**, you can make reservations online for **Extended Stay America Suites – Columbus – Polaris**. You can book directly through their official site or via major travel booking platforms: * **Official Website:** Visit the [Extended Stay America Columbus - Polaris booking page](https://www.extendedstayamerica.com/hotels/oh/columbus/polaris) to check dates, rates, and availability. * **Third-Party Travel Sites:** Reservations are also available through major platforms like Expedia, Booking.com, and Hotels.com.

Q: Does Extended Stay America - Columbus - Polaris have a reward program?

A: **Yes.** The Extended Stay America – Columbus – Polaris participates in the brand-wide loyalty program called **Extended Perks**. The program is free to join and operates differently from traditional points-based hotel programs (there are no points or elite tiers to track). Key benefits include: * **Exclusive Member Rates:** Discounted room rates when booking directly. * **Instant Welcome Discount:** Typically a 10% off promo code for your next stay after signing up and completing your profile. * **Stay Perks:** Complimentary early check-in and late checkout on stays of seven nights or longer (subject to availability). * **Partner Discounts:** Instant savings on dining, retail shopping, rental cars, and entertainment brands. * **Monthly Prize Drawings:** Automatic entry into monthly drawings for gift cards and prizes based on nights stayed.

Q: Does Extended Stay America - Columbus - Polaris have a walk-in policy for accommodations?

A: **Yes, Extended Stay America Suites – Columbus – Polaris accepts walk-in guests**, subject to room availability at the time of your arrival. When booking as a walk-in, standard brand and property policies apply: * **Availability & Rates:** Rooms are sold on a first-come, first-served basis. Walk-in rates fluctuate based on occupancy and may differ from rates found online in advance. * **Payment & Identification:** You will need a valid government-issued photo ID (guests must meet the legal age requirement to rent a room) and a valid credit or debit card. * **Advance Payment & Incidentals:** Extended Stay America requires payment upfront for your stay. An incidental security deposit (typically up to $100–$250, refundable upon checkout inspection) is commonly required at check-in. * **Check-In Times:** Standard check-in begins at **3:00 PM**. Arriving earlier in the day for a walk-in reservation may incur early check-in fees depending on room readiness. *Tip:* Because extended-stay properties can experience high occupancy, it is recommended to call the front desk directly or check the official website before heading over to confirm they have an available room for the night.

Q: Does Extended Stay America - Columbus - Polaris have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris has a wheelchair-accessible route to the registration desk. According to the hotel's accessibility details, the property includes: * Accessible pedestrian paths of travel from arrival points and parking areas to the entrance * An accessible main entrance with level landings and wide doorways * An accessible path of travel leading directly to a wheelchair-accessible registration counter/desk

Q: Does Extended Stay America - Columbus - Polaris offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer a complimentary newspaper in the lobby. As an economy, extended-stay brand, amenities are centered around essentials such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry, and a daily grab-and-go breakfast (coffee, oatmeal, breakfast bars, and pastries). Complimentary lobby newspapers are not included among the property’s standard services.

Q: Does Extended Stay America - Columbus - Polaris offer a toilet seat at wheelchair height for disabled guests?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris provides accessible guest bathrooms equipped with ADA-compliant, raised toilet seats at wheelchair height (approximately 17 to 19 inches / ~46 cm high), along with adjacent grab bars. To ensure you receive these features, make sure to book one of the designated **Accessible / Disability Access** room types, or contact the property directly ahead of your stay to confirm room placement and any specific mobility requirements.

Q: Does Extended Stay America - Columbus - Polaris offer babysitting services?

A: **No**, the Extended Stay America Suites - Columbus - Polaris does not offer babysitting or childcare services. As an extended-stay, budget-friendly hotel, its family-oriented amenities are limited to conveniences such as in-room kitchenettes, laundry facilities, and pet-friendly accommodations. Guests requiring babysitting would need to arrange care independently through a local third-party service.

Q: Does Extended Stay America - Columbus - Polaris offer complimentary coffee in lobby?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris offers complimentary coffee in the lobby area. It is available at their lobby coffee station, typically served as part of their daily free grab-and-go morning breakfast.

Q: Does Extended Stay America - Columbus - Polaris offer complimentary long distance calls?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer complimentary long distance calls. While in-room phones may include free local calls, calls outside the local area or to numbers other than the front desk, other guest rooms, or emergency services (911) incur a charge. The hotel policy specifies a fee (typically around $1.00 per call plus applicable carrier/long-distance rates and taxes) for non-local outbound calls.

Q: Does Extended Stay America - Columbus - Polaris offer event planning services?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer event planning services. As a budget-friendly extended-stay hotel, it focuses on essential extended-stay amenities such as in-room kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast. While the property has historically featured a small meeting room suitable for modest gatherings or business meetings (up to 20–25 people), it operates without dedicated event planning, banquet staff, or on-site catering coordinators. If you require full event planning, on-site catering, or larger conference support, nearby full-service properties in the Polaris area (such as the Hilton Columbus/Polaris or Polaris-area conference centers) would be better suited.

Q: Does Extended Stay America - Columbus - Polaris offer free internet access for guests?

A: Yes, Extended Stay America Suites - Columbus - Polaris offers free Wi-Fi for guests.

Q: Does Extended Stay America - Columbus - Polaris offer lever handles on guest room doors?

A: **Extended Stay America Suites – Columbus – Polaris** equips its **accessible guest rooms** with ADA-compliant door hardware, which includes accessible lever handles rather than standard round knobs. However, lever handles are not guaranteed on every standard/non-accessible guest room door across the property. If you specifically require lever handles for your stay, you should: 1. **Book an Accessible Room** (such as an accessible studio/suite). 2. **Contact the hotel directly** at **+1 (614) 431-5522** prior to arrival to confirm that your assigned room features lever handles.

Q: Does Extended Stay America - Columbus - Polaris offer non-smoking public areas?

A: Yes, the property is non-smoking.

Q: Does Extended Stay America - Columbus - Polaris offer porter or bellman services for guest luggage assistance?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer porter or bellman services. As a budget-oriented, select-service extended-stay hotel, it operates on a self-service model. While staff are available at the front desk for check-in and assistance, luggage carts are typically provided near the lobby entrance for guests to transport their own luggage to and from their rooms.

Q: Does Extended Stay America - Columbus - Polaris provide electronic room keys for guests?

A: Depending on what is meant by "electronic room keys": * **Electronic Keycards (Plastic RFID / Magstripe Cards): Yes.** Like standard modern extended-stay hotels, the Extended Stay America Suites – Columbus – Polaris uses standard **electronic keycards** rather than traditional metal keys. These are issued at the front desk upon check-in and are used to tap or swipe into guest rooms and exterior access doors. * **Mobile / Digital Smartphone Keys: No.** Extended Stay America properties generally do not offer mobile digital keys (unlocking doors via smartphone apps or Apple/Google Wallet) across their standard brand footprint. Guests are required to check in at the front desk to receive physical keycards.

Q: Does Extended Stay America - Columbus - Polaris provide meeting space for guests?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer dedicated meeting rooms or conference facilities. The property focuses on self-contained, long-term studio suites equipped with in-room workspaces (desks), full kitchens, free Wi-Fi, an on-site fitness room, and guest laundry. If you need meeting or event space, the hotel is located less than a half-mile from the **Quest Conference Center**, and several neighboring hotels in the Polaris area (such as the Residence Inn or Hilton Columbus/Polaris) have dedicated meeting facilities available to rent. Alternatively, other Extended Stay America locations in the area (such as the Columbus – Tuttle location) do offer on-site meeting rooms.

Q: Does Extended Stay America - Columbus - Polaris provide transportation arrangements?

A: **Extended Stay America Suites – Columbus – Polaris does not provide dedicated airport shuttle service.** Key details regarding transportation and parking for this location: * **Airport Transportation:** Guests traveling from John Glenn Columbus International Airport (CMH) need to arrange their own transportation via rideshare services (Uber, Lyft), local taxis, rental cars, or COTA public transit buses. * **Local Area Shuttle:** Some third-party booking listings report a limited complimentary area shuttle to nearby local spots; however, availability and routes are subject to change. If you need local rides, it is best to contact the front desk directly to confirm if a shuttle is currently operating. * **Parking:** The hotel provides **free on-site self-parking** for registered guests.

Q: Does the Extended Stay America - Columbus - Polaris, have roll-in shower available?

A: The **Extended Stay America Suites - Columbus - Polaris** offers accessible rooms, but availability for a roll-in shower varies depending on the specific room category: * Most of their mobility-accessible units (such as the *Mobility Accessible Superior Studio*) feature an **accessible bathtub/shower combination** equipped with grab bars rather than a barrier-free shower. * While the property lists "roll-in or tub showers" under its general accessibility features, dedicated roll-in shower units are extremely limited and frequently book out quickly. Because specific ADA configurations (accessible tub vs. roll-in shower) cannot always be guaranteed via third-party booking sites, **it is strongly recommended to contact the hotel directly** at **(614) 431-5522** or call Extended Stay America Reservations at **1-800-804-3724** before booking to ensure that a unit with a true roll-in shower is blocked for your dates.

Q: Has Extended Stay America - Columbus - Polaris received any official cleanliness or sanitation certification?

A: The **Extended Stay America Suites – Columbus – Polaris** has not received an independent, location-specific third-party cleanliness certification (such as GBAC STAR or AAA Inspected Clean). Instead, the property adheres to the brand-wide cleanliness and hygiene protocols set by Extended Stay America: * **STAYconfident Program:** The brand's proprietary cleaning and safety initiative, which includes a 10-point room inspection process by management before check-in, elevated common-area disinfection, and optional contactless services. * **Commercial Product Partnerships:** The property utilizes standard commercial-grade disinfectants and hospital-grade cleaning supplies developed in partnership with brands like Procter & Gamble Professional (e.g., Microban, Spic and Span, Mr. Clean). * **Local Health & Safety Compliance:** Like all lodging facilities in Columbus/Delaware County, Ohio, it is subject to mandatory municipal public health, lodging, and sanitation inspections, but these are standard regulatory code compliances rather than voluntary hygiene accreditations.

Q: How can I modify or cancel my reservation at Extended Stay America - Columbus - Polaris?

A: How you modify or cancel your reservation depends on how you originally booked it: ### 1. If You Booked Directly (Extended Stay America Website or App) * **Online:** Go to [extendedstayamerica.com](https://www.extendedstayamerica.com) and click on **Find / Modify Reservation** or sign in to your **Extended Perks** account. Enter your confirmation number and the last name on the booking to view, change dates, or cancel. * **By Phone (ESA Central Reservations):** Call Extended Stay America customer support directly at **1-800-804-3724** or **1-855-765-3618**. * **Contact the Polaris Property Directly:** You can also call the front desk at the Columbus - Polaris location directly to request changes or cancellation. --- ### 2. If You Booked Through a Third Party (OTA) * If your reservation was made through **Expedia, Booking.com, Hotels.com, Priceline, or a corporate travel tool**, you **must cancel or modify it directly through that provider**. * Hotel staff cannot typically alter or refund third-party bookings. Log in to the third-party app or website, find your itinerary, and make changes there. --- ### Key Policies to Keep in Mind: * **Standard Flexible Reservations:** Direct standard bookings can typically be cancelled without penalty up to the deadline stated in your confirmation (often by 6:00 PM local time on your arrival date or 11:59 PM the day before arrival). Missing the cutoff usually incurs a one-night room plus tax fee. * **Advance Purchase Rates:** If you booked an "Advance Purchase" or non-refundable promotional rate, it is generally non-modifiable and non-refundable. * **Extended Plus Program (EPP):** If cancelled outside the initial grace period (usually 24 hours after booking), a deposit penalty (typically equivalent to up to 3 nights) may apply.

Q: How often does housekeeping come at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, housekeeping is scheduled based on the length of your stay: * **Stays of 8 nights or more:** One complimentary **Full Service** housekeeping visit is provided **every two weeks** (every 14 days). * *Full Service includes dusting, vacuuming, changing bed linens and towels, emptying trash, cleaning the bathroom and kitchen, and replenishing amenities.* * The exact day assigned for your room's cleaning is noted on your key packet at check-in. * **Stays of 1 to 7 nights:** Scheduled in-room housekeeping is **not automatically provided** during the stay. * **Towel & Linen Refresh:** Fresh towels and linens can be exchanged at the front desk at any time during your stay. * **Additional Service:** If you want your room cleaned more frequently (or during a shorter stay), daily or extra refresh services can be purchased at the front desk for an additional fee.

Q: Is a credit card required to secure my rate at Extended Stay America - Columbus - Polaris?

A: **Yes.** Under Extended Stay America policies for the Columbus - Polaris location: * **Booking / Guaranteeing the Rate:** A valid credit or debit card is required to hold and secure your reservation and rate. If you book a standard reservation and do not show up (or cancel late), your card on file is charged a cancellation/no-show fee. Certain prepaid or promotional rates (such as Advance Purchase) also charge the card immediately at booking. * **Length of Stay:** For stays of **fewer than 7 nights**, a valid credit/debit card is strictly required for payment. Cash payment is generally only considered for stays of 7 nights or longer. * **Check-In & Incidental Hold:** At check-in, you must present a valid card in your name matching a government ID. The hotel requires a payment card to authorize the room charges as well as a refundable incidental/security hold (typically up to $100–$250).

Q: Is a voltage converter available at Extended Stay America - Columbus - Polaris?

A: **No, voltage converters are not provided** as a standard amenity at **Extended Stay America Suites – Columbus – Polaris**. Like most U.S. extended-stay and mid-range hotels, the property only features standard North American Type A and Type B 120V electrical outlets. ### Recommendations: * **Check your devices:** Most modern electronics (laptops, smartphones, tablets, cameras) have dual-voltage power supplies (input labeled: `100–240V, 50/60Hz`). If your device says this, you only need an inexpensive **plug adapter**, not a voltage converter. * **High-draw appliances:** If you are bringing single-voltage (220–240V) appliances such as hair dryers, curling irons, or electric kettles, you will need to bring your own heavy-duty step-up/down voltage converter, as the hotel will not have one on hand. * **Nearby stores:** If you arrive and need one, the hotel is located less than a mile from **Polaris Fashion Place** and several major retail centers (such as Target and Best Buy) where plug adapters and travel electronics can be purchased locally.

Q: Is an electrical adapter available at Extended Stay America - Columbus - Polaris?

A: **No**, electrical power adapters (such as international plug adapters or voltage converters) are **not a standard amenity provided in rooms** at Extended Stay America Suites - Columbus - Polaris. * **What to expect:** The rooms feature standard United States electrical outlets (Type A/B, 120V, 60Hz). * **Availability upon request:** Front desks at midscale/extended-stay hotels occasionally have a limited "lost and found" box or a few spare adapters to lend, but this is never guaranteed. * **If you need one:** Because the hotel is located less than a mile from **Polaris Fashion Place** and several major retail centers (e.g., Target, Best Buy), you can easily purchase an international adapter or charger nearby if you forget to bring your own.

Q: Is direct billing available at Extended Stay America - Columbus - Polaris?

A: **Yes, direct billing is available**, but it is generally reserved for corporate accounts, government entities, or business travelers and must be set up and approved in advance. Here is what you need to know: * **Corporate / Business Accounts:** Extended Stay America offers a corporate direct bill program (through its *Client Connect* and corporate sales services). A company can apply for a credit agreement/direct billing account with the hotel to receive consolidated invoices directly rather than requiring the traveler to pay at check-in. * **Credit Card Authorization:** If an employer or third party simply wants to cover the room without formal corporate invoicing, the hotel typically accepts a completed **Credit Card Authorization Form** sent directly to the hotel before the guest arrives. * **Standard Individual Bookings:** Direct billing is not an option for standard leisure or retail guests; walk-in or individual bookings require payment in advance (credit/debit card) along with a card on file for incidentals. To arrange direct billing or third-party payment, contact the **Extended Stay America Suites – Columbus – Polaris** directly (or ESA Corporate Accounts) prior to arrival to obtain and complete the necessary credit application or authorization paperwork.

Q: Is grocery shopping service available at Extended Stay America - Columbus - Polaris?

A: **No**, the hotel itself does not provide an on-site or hotel-managed grocery shopping service. Unlike some higher-tier extended-stay brands (such as Marriott's Residence Inn or TownePlace Suites) that offer staff-run grocery delivery, Extended Stay America properties operate as budget-friendly accommodations and do not staff a shopping service. However, guests have a few straightforward alternatives: * **Third-Party Delivery:** You can use third-party apps like Instacart, DoorDash, Shipt, or Walmart Delivery to have groceries delivered directly to the property's lobby. * **In-Room Kitchens:** Suites come equipped with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes. * **Nearby Stores:** The property is situated in the Polaris retail corridor close to multiple supermarkets (such as Kroger, Meijer, and ALDI), all within a short driving distance.

Q: Is group pricing available online at Extended Stay America - Columbus - Polaris?

A: **No, discounted group rates cannot be booked directly online** through standard web checkout for Extended Stay America – Columbus – Polaris. Standard online checkout processes regular retail bookings (typically capped at around 4 rooms). For group reservations (generally **5 to 10+ rooms**), Extended Stay America requires you to submit an inquiry or speak with a sales representative to receive negotiated group pricing: * **Online Request Form:** You can submit a group pricing/room block request form through the [Extended Stay America Group Booking page](https://www.extendedstayamerica.com) to be connected with a dedicated salesperson. * **Phone:** You can contact their national group sales department directly at **877-701-3383** or call the hotel directly to request a group contract and custom rates.

Q: Is smoking allowed at Extended Stay America - Columbus - Polaris?

A: No, the Extended Stay America Suites - Columbus - Polaris is a non-smoking property.

Q: Is the free internet access at Extended Stay America - Columbus - Polaris secure for online banking or transactions?

A: **No, it is not considered safe or secure by default.** Like most hotels in the Extended Stay America brand, the complimentary Wi-Fi at the Columbus - Polaris location is a **public, shared network**. Even though access may require a captive portal or simple guest login, these networks are not intended for handling confidential information. ### The Security Risks * **Lack of Local Encryption:** Hotel Wi-Fi typically does not isolate devices or use individual WPA2/WPA3 enterprise encryption per guest, allowing bad actors on the same network to potentially snoop on unencrypted traffic. * **Shared Network:** Anyone staying at the property—or even sitting in the parking lot within range—can connect to the same local area network. * **Spoofing / "Evil Twin" Hotspots:** Attackers can easily set up rogue access points with similar names (e.g., *“ExtendedStay_Guest”*) to intercept login credentials and financial details. --- ### If You Must Conduct Banking or Transactions If you need to access bank accounts or make purchases while staying there, follow these best practices: 1. **Use Cellular Data Instead:** The safest and simplest option is to disconnect from the hotel Wi-Fi and use your smartphone’s cellular data or personal mobile hotspot. 2. **Use a Reputable VPN:** If you have to use the hotel Wi-Fi, turn on a Virtual Private Network (VPN) first. A VPN creates an encrypted tunnel between your device and the internet, keeping your data shielded from anyone monitoring the hotel router. 3. **Verify HTTPS:** Always confirm that the site URL starts with `https://` and displays the padlock icon before entering any credentials or payment information. 4. **Turn Off Network Sharing:** Ensure file and printer sharing is turned off in your device’s network settings, and set your Wi-Fi connection profile to "Public".

Q: Is the free internet at Extended Stay America - Columbus - Polaris limited to certain hours or available 24/7?

A: The free Wi-Fi at Extended Stay America Suites - Columbus - Polaris is **available 24/7**. It is a standard continuous amenity provided throughout the property and in all guest rooms, with no daily cutoff or time restrictions.

Q: Is the free internet speed at Extended Stay America - Columbus - Polaris suitable for video streaming and work?

A: Generally, **no, the complimentary Wi-Fi is not reliably suitable for remote work or uninterrupted video streaming**. * **Bandwidth Throttling:** Extended Stay America properties (including the Columbus – Polaris location) offer a basic free tier designed only for standard browsing, email, and messaging. The free speeds are typically throttled to between **1 to 5 Mbps**, which can cause buffering during HD streaming (Netflix, YouTube) and frequent stuttering, dropped audio, or disconnects on video conference platforms (Zoom, Microsoft Teams). * **Peak Congestion:** Because extended-stay hotels have long-term residents sharing a centralized network, connection speeds often plunge during evening peak hours. * **Enhanced Wi-Fi Upgrade:** The chain explicitly advertises an **Enhanced High-Speed Internet upgrade** (available for a daily or weekly fee through the in-room login portal), which increases speeds up to four times faster specifically for remote workers and video calls. **Recommendation:** If you rely on stable connectivity for daily Zoom/Teams meetings or HD video streaming, you should plan to either **purchase the enhanced Wi-Fi upgrade** or bring a **cellular hotspot (or use phone tethering)** as a reliable backup.

Q: Is the front desk open 24 hours at Extended Stay America - Columbus - Polaris?

A: **Yes**, the front desk at Extended Stay America Suites - Columbus - Polaris is open 24 hours a day, 7 days a week. *Note: While the desk is staffed 24 hours, hotel policy states that standard arrival reservations are held until 6:00 PM local time. If you expect to check in late into the night, it is always a good idea to contact the hotel in advance to confirm your late arrival.*

Q: Is there a convenience or sundry store at Extended Stay America - Columbus - Polaris?

A: **No, there is no full convenience or sundry store inside the Extended Stay America Suites - Columbus - Polaris.** For on-site items, the hotel only offers: * **Vending machines** for basic snacks and drinks * A **grab-and-go breakfast station** in the lobby * A few essential toiletries or extra kitchen kits that can be requested at the 24-hour front desk If you need groceries, sundries, or convenience items, there are several nearby off-site options within a short drive or walk: * **Gas stations & convenience stores:** A **Circle K** and a **Speedway** are located within 1 mile along Polaris Parkway. * **Pharmacies & retail:** **CVS** and **Walgreens** are located nearby on Polaris Parkway/S. State Street. * **Supermarkets:** **Kroger** and **Costco Wholesale** are situated nearby on Polaris Parkway.

Q: Is there a hairdresser at Extended Stay America - Columbus - Polaris?

A: **No**, there is no hairdresser or hair salon on-site at **Extended Stay America Suites - Columbus - Polaris**. As a budget/midscale extended-stay hotel, its amenities are focused on basics like in-room kitchens, on-site guest laundry, free Wi-Fi, and a fitness center. However, the hotel is situated in the Polaris commercial district, within a short drive (about 1–2 miles) of numerous salons, barbershops, and beauty studios, including: * **Salon Lofts Polaris** (Polaris Pkwy) * **My Salon Suite – Polaris** * Salons and styling services inside and around the **Polaris Fashion Place** shopping area

Q: Is there a nightly refresh service available at Extended Stay America - Columbus - Polaris?

A: **No, there is no automatic or complimentary nightly refresh service** at Extended Stay America Suites - Columbus - Polaris. As an extended-stay property, their housekeeping is scheduled based on the length of your stay rather than on a daily/nightly basis: * **Default Housekeeping:** * For stays of **1 to 7 nights**, daily housekeeping is not provided, but you can exchange towels and linens at the front desk as needed. * For stays of **8 or more nights**, full-service housekeeping is provided once weekly (or every two weeks, depending on brand tier/scheduling). * **On-Demand Refresh Service:** * You can purchase an à la carte **Refresh Service** upon request (typically around $5 per service). * This service includes emptying the trash, replacing soiled towels, making the bed with existing linens, and replenishing soap and toilet paper.

Q: Is there an accessible main entrance to the Extended Stay America - Columbus - Polaris?

A: **Yes**, there is an accessible main entrance at the **Extended Stay America Suites – Columbus – Polaris**. According to the hotel's accessibility specifications, entrance accommodations include: * Level landings and sufficient door clearance width for wheelchair access * Continuous accessible paths of travel from site arrival points (including parking areas) with curb cuts * Designated accessible parking spaces for vans and standard vehicles * An accessible registration desk and elevator access directly inside the lobby

Q: Is there an accessible route to guest room at Extended Stay America - Columbus - Polaris?

A: **Yes**, there is an accessible route to guest rooms at **Extended Stay America Suites - Columbus - Polaris**. The property provides step-free and mobility-accessible pathways that include: * **Site Arrival to Entrance:** Accessible pedestrian pathways from arrival points/parking to the main entrance, including curb cuts and level landings. * **Entrance & Lobby:** Accessible entrance door widths, level surfaces, and a wheelchair-accessible registration desk. * **Interior Routes to Rooms:** Wheelchair-accessible paths through public corridors and an elevator providing accessible transit to upper-floor guest rooms. * **Accessible Guest Rooms:** Dedicated accessible rooms featuring wider doorways, roll-in or accessible tub showers with grab bars, and options for bed-frame modifications if needed. *Tip: If you have specific room or mobility requirements, it is recommended to specify your needs when booking or contact the property directly at (614) 431-5522.*

Q: What are the extra person charges at Extended Stay America - Columbus - Polaris?

A: According to Extended Stay America’s standard policy (applicable to the **Columbus - Polaris** location): * **Additional Adults:** There is an **Extra Person Charge of $5.00 per night** for an additional adult in the room. * **Children:** Children **17 and under stay free** when sharing a room with an adult using existing bedding. * **Maximum Occupancy:** Rooms have strict occupancy limits (generally a maximum of 2 to 4 guests, depending on whether the room has a single bed or two double beds). Extra guests beyond the allowed capacity cannot be accommodated. *(Note: Rates and taxes may vary slightly when booking through specific third-party travel platforms, but the standard direct property charge is $5.00/night per extra adult).*

Q: What is Extended Stay America - Columbus - Polaris's policy on lost and found items?

A: Under Extended Stay America’s standard brand policy (which applies to the **Extended Stay America Suites - Columbus - Polaris** location): 1. **Inquiring About an Item:** Guests who believe they left belongings behind must contact the hotel's front desk directly to report the missing item and verify whether it has been turned into housekeeping/management. 2. **Identification & Verification:** You will need to provide details about the item (description, room number, date of stay) so the staff can identify and verify ownership. 3. **Retrieval Instructions:** If the item has been located, the hotel management will provide instructions on how it can be returned. 4. **Shipping & Delivery:** Guests are responsible for arranging and paying for any delivery or shipping method required to return the item (e.g., providing a prepaid shipping label or paying courier charges). Guests may also pick up the item in person at the front desk with a valid ID. To inquire about a lost item at this specific property, call the hotel directly: * **Hotel Phone:** (614) 431-5522 * **Address:** 8555 Lyra Dr, Columbus, OH 43240

Q: What is the cancellation policy at Extended Stay America - Columbus - Polaris?

A: The cancellation policy at **Extended Stay America - Columbus - Polaris** depends on the rate type chosen when booking: * **Standard / Flexible Reservations:** You can generally cancel without penalty up until **6:00 PM local hotel time on the scheduled day of arrival** (or up to 24 hours prior, depending on the specific booking terms shown at checkout). If you cancel after this deadline or fail to check in (a "No Show"), the hotel will charge the credit card on file a fee equal to the **first night’s room rate plus tax**. * **Advance Purchase (Prepaid / Non-Refundable) Rates:** These rates are non-refundable. Cancellations are only permitted within **24 hours of the original booking time**. Canceling more than 24 hours after booking or failing to arrive forfeits the entire prepaid amount. * **Extended Plus Program (EPP / Long-Term Stays):** If booked under a special extended-stay program, cancellations made more than 24 hours after booking forfeit a nonrefundable deposit equal to **three nights' room rate and tax**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you booked through an online travel agency or third party, you must cancel through that specific platform, and their stated cancellation terms and deadlines will apply. *Tip: Always review the exact cancellation terms in your confirmation email, as special events, holidays, or promotional rates may enforce stricter deadlines.*

Q: What is the deposit required to book a room at Extended Stay America - Columbus - Polaris?

A: At the **Extended Stay America Suites – Columbus – Polaris**, the required deposit/hold depends on your rate type and check-in payment method: * **At Booking (Standard Rates):** When booking a standard flexible nightly or weekly rate, no upfront cash or charge deposit is required; a valid credit card is only used to guarantee the reservation. * **At Booking (Special Rates):** * If booked under an **Extended Plus Program (EPP)**, an upfront non-refundable deposit equal to **3 nights’ room rate plus tax** is required. * If booked under an **Advance Purchase** rate, the entire stay is charged at the time of booking. * **Incidental / Security Deposit (At Check-In):** * The hotel places a refundable incidental hold/security deposit of **up to $250** on your credit or debit card at check-in. * If paying with cash (where permitted), cash deposits typically start at **$100**. * This deposit is released or returned after check-out, pending a room inspection for damages or incidentals. (Card releases generally take 5–14 business days depending on your bank). *(Note: Stays must be paid in advance at check-in—entire stay for nightly rates, or the first week upfront for weekly/extended stays).*

Q: What is the guest services phone number at Extended Stay America - Columbus - Polaris?

A: The front desk and guest services phone number for the **Extended Stay America Suites – Columbus – Polaris** (located at 8555 Lyra Dr, Columbus, OH 43240) is **(614) 431-5522**. *(For general Extended Stay America guest reservations and customer support, you can also call **1-800-804-3724**).*

Q: What is the minimum age required for check-in at Extended Stay America - Columbus - Polaris?

A: The minimum check-in age at **Extended Stay America Suites - Columbus - Polaris** is **21 years old** (though the chain-wide baseline follows state age of majority, 18, individual property policies vary, and this location specifies 21 on booking platforms). Guests must also present a valid government-issued photo ID along with a matching credit or debit card at check-in for room charges and the incidental deposit. If you are between 18 and 20, it is strongly recommended to contact the hotel front desk directly to confirm if an exception can be made.

Q: What is the policy on incidental charges at Extended Stay America - Columbus - Polaris?

A: The incidental charge and deposit policy for **Extended Stay America Suites – Columbus – Polaris** is outlined below: * **Incidental Deposit Amount:** Guests are typically required to secure a temporary deposit or pre-authorization hold of **up to $250** upon check-in to cover incidentals or potential room damages. * **Payment Methods:** * **Credit/Debit Card:** A valid payment card in the guest's name is required at check-in. The hotel places a pre-authorization hold on the card. * **Cash Deposit:** If allowed or if a card is not provided, properties generally collect a cash deposit (often around $100). * **Deposit Release & Refund Timeline:** * The hold or remaining deposit balance is released upon check-out, pending a room inspection for damages. * **Card Holds:** Unused card authorizations are typically released within **5 to 14 business days**, depending on your bank/financial institution. * **Cash Refunds:** Any cash refunds over $100 may be processed and mailed by check within 14 business days after departure. * **Potential Incidental Deductions/Fees:** * **Smoking Fee:** Violating the non-smoking policy carries a fee of up to **$250**. * **Pet Fee:** If bringing pets, a non-refundable cleaning fee applies (up to $25/day plus tax for the first six nights). * **Phone Calls:** Non-emergency or outside calls made via the room phone incur a charge (around $1.00 per call). * **Damages or Excessive Cleaning:** Deducted directly from the deposit or billed to the card on file. *Note: Individual hold amounts can sometimes vary based on length of stay or local policies. It is recommended to contact the front desk directly prior to check-in to confirm the exact hold amount for your specific dates.*

Q: What is the procedure for after-hours check-in at Extended Stay America - Columbus - Polaris?

A: If you are arriving late at the **Extended Stay America Suites – Columbus – Polaris**, the check-in procedure follows these standard steps: ### 1. Notify the Hotel in Advance * **Call Ahead:** Extended Stay America reservations are guaranteed until **6:00 PM** local time on your arrival date. If you know you will arrive later in the evening or past midnight, call the property directly (phone: *(614) 431-5522*) to request a **late arrival note** on your reservation. This prevents your booking from being marked as a "no-show" and released. ### 2. Entering the Building * The exterior lobby doors are typically locked at night for guest security. * Located right outside the main entrance or inside the entryway vestibule, you will find a **night intercom/call box** or an exterior courtesy phone. * Press the call button or pick up the phone to connect with the on-duty night attendant. ### 3. Completing Check-In * The night staff member will either buzz you into the secure vestibule/lobby or come to the front desk glass partition to assist you. * You will need to provide: * A **government-issued photo ID** matching the reservation name. * A **credit or debit card** in your name for room charges and the required incidental deposit. * The attendant will process payment, print your registration paperwork for a signature, and hand you your room keycards, Wi-Fi details, and parking instructions.

Q: What is the wifi bandwidth at Extended Stay America - Columbus - Polaris?

A: Extended Stay America - Columbus - Polaris does not publish a guaranteed or fixed numerical speed (Mbps) for its Wi-Fi network. Like most Extended Stay America locations, the property provides internet in a two-tier structure: * **Complimentary Wi-Fi:** Included for all guests. This tier is throttled and generally intended for basic web browsing, checking email, and messaging (typically delivering speeds around **1 to 5 Mbps**). * **Enhanced / Upgraded High-Speed Wi-Fi:** Available for an extra daily or weekly fee. The chain advertises this tier as offering **up to 4× the speed** of standard complimentary Wi-Fi to better support video calling, streaming, and remote work. Actual download and upload bandwidth can fluctuate depending on overall guest usage, room location relative to the nearest access point, and peak hours. If you require a verified exact minimum speed before booking, contacting the hotel front desk directly at **(614) 431-5522** is recommended.

Q: When is check-in at Extended Stay America - Columbus - Polaris?

A: Check-in at **Extended Stay America Suites - Columbus - Polaris** begins at **3:00 PM** local time. * **Check-out time:** 11:00 AM * **Late Arrival:** Hotel policy notes that reservations are typically guaranteed until 6:00 PM, so if you plan to arrive after 6:00 PM, it is recommended to contact the property directly to hold your room.

Q: When was Extended Stay America - Columbus - Polaris built?

A: The Extended Stay America Suites - Columbus - Polaris (located at 8555 Lyra Drive in Columbus, Ohio) was built in **1998**.

Q: Which amenities does Extended Stay America - Columbus - Polaris offer?

A: **Extended Stay America Suites – Columbus – Polaris** offers a variety of amenities designed for both short visits and extended stays: ### **In-Room Amenities** * **Fully Equipped Kitchens/Kitchenettes:** Includes a full-size refrigerator/freezer, stovetop, microwave, and cookware/utensils (available upon request). * **Entertainment & Tech:** Flat-screen TV with premium cable channels and free high-speed Wi-Fi. * **Workspace & Comfort:** Dedicated work desk, air conditioning/heating, and iron/ironing board. ### **Food & Beverage** * **Free Grab-and-Go Breakfast:** Complimentary morning items such as coffee, tea, breakfast bars, oatmeal, and pastries. * **Vending Machines:** Available 24/7 for drinks and snacks. ### **Property Services & Facilities** * **Fitness Center:** On-site gym equipment for daily workouts. * **Guest Laundry:** 24/7 coin-operated/card-operated on-site laundry facilities. * **Parking:** Free on-site self-parking. * **Front Desk:** 24-hour front desk assistance and safe deposit box. * **Pet-Friendly Accommodations:** Pets are welcome (subject to pet policy and fee). * **Housekeeping:** Scheduled/weekly housekeeping with linen and towel exchange available at the front desk. * **Accessibility:** Wheelchair-accessible public areas, entrance paths, and accessible guest room options.

Q: Are dishwashers available at Extended Stay America - Columbus - Polaris?

A: **Yes**, dishwashers are listed among the in-room kitchen amenities at **Extended Stay America Suites – Columbus – Polaris**. The suites feature full kitchens equipped with a dishwasher, stovetop, microwave, full-size refrigerator, and cookware/utensils.

Q: Are foam pillows available at Extended Stay America - Columbus - Polaris?

A: **No, foam or memory foam pillows are generally not available** at Extended Stay America Suites – Columbus – Polaris. Like most Extended Stay America properties, this location provides standard **polyester/down-alternative pillows** as part of its standard bedding package. The property does not maintain a "pillow menu" or offer specialty foam/memory foam pillows upon request. If you require a foam pillow for medical or comfort reasons: * It is recommended to **bring your own pillow** for your stay. * If you would like to verify whether any special accommodations can be made, you can contact the front desk directly at **(614) 431-5522**.

Q: Are luxury linen types available at Extended Stay America - Columbus - Polaris?

A: **No**, luxury linens are not available at Extended Stay America Suites – Columbus – Polaris. As a midscale, budget-friendly extended-stay hotel, it provides standard, commercial-grade hotel bedding described as "crisp, cozy bedding" with extra pillows. The property operates on an extended-stay service model where basic sheets and towels can be exchanged at the front desk, and they do not offer pillow menus, high-thread-count luxury linens, or specialty bedding upgrades.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Columbus - Polaris?

A: **They are not pre-stocked in the rooms, but they are available upon request at the front desk.** Extended Stay America’s standard policy keeps basic cookware and dishware at the front desk rather than inside the suite cabinets to ensure sanitation and control inventory. * **How to get them:** When you check in (or anytime during your stay), ask the front desk for a kitchen/cookware kit. * **What is included:** Kits generally include basic cookware (such as a saucepan and a frying pan), cooking utensils (spatula, large spoon), and dining ware (plates, bowls, cups/mugs, and cutlery). * **Cost:** Because this property operates under the standard **Extended Stay America Suites** brand tier (not *Select Suites*), basic kitchenware kits are provided complimentary for guests to borrow during their stay. Specialized or large serving dishes are usually limited, so if you plan on preparing elaborate meals, you may want to bring any specialty items from home.

Q: Are sofa beds available at Extended Stay America - Columbus - Polaris?

A: **Yes, sofa beds (sleeper sofas) are available**, but only in select suite types. At **Extended Stay America Suites - Columbus - Polaris**, sofa sleepers are included in the following room options: * **1-Bedroom Suite** (1 King bed + sofa sleeper) * **Deluxe Suite** (1 King bed + sofa sleeper) * **Deluxe Suite** (2 Full beds + sofa sleeper) Standard/studio suites (such as standard Queen or Full rooms) typically do not include a sofa bed. If you require one, make sure to specifically select a **Deluxe Suite** or **1-Bedroom Suite** that lists a sofa sleeper when making your reservation.

Q: Are speakerphones available at Extended Stay America - Columbus - Polaris?

A: Rooms at **Extended Stay America Suites - Columbus - Polaris** are equipped with standard in-room telephones (featuring voicemail and free local calling), but **speakerphone functionality is not a guaranteed or advertised amenity**. The property provides standard basic hospitality phones rather than dedicated conference or hands-free business speakerphones. In addition, the hotel does not have dedicated on-site meeting or conference rooms equipped with conference speaker systems. If hands-free calling is essential for your stay, it is recommended to rely on a mobile phone or personal portable speakerphone device, or contact the front desk directly to check the exact telephone models currently deployed in their suites.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have a microwave?

A: Yes, guest rooms at Extended Stay America Suites - Columbus - Polaris have a microwave.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have a mini fridge?

A: **Yes, and typically larger.** Because this is an extended-stay property designed for longer visits, guest rooms at **Extended Stay America Suites – Columbus – Polaris** include a full kitchenette. Rather than just a standard compact mini fridge, the rooms feature a **full-sized (or apartment-sized) refrigerator with a separate freezer compartment**, alongside a stovetop and microwave.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have a water purification system for the room?

A: **No, guest rooms at the Extended Stay America Suites – Columbus – Polaris do not include a dedicated water purification system.** While rooms come equipped with a kitchen/kitchenette (refrigerator, stovetop, microwave, and sink), the tap water is drawn directly from the local municipal supply. The hotel does not provide built-in reverse-osmosis units, under-sink purifiers, or countertop filtration pitchers. If you prefer purified or filtered water during your stay, you will need to bring your own filter pitcher (e.g., Brita), use a portable filter bottle, or purchase bottled water from a nearby store.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have dish cleaning supplies in the room?

A: **Generally, no—dish cleaning supplies are not kept directly inside the guest rooms.** At Extended Stay America Suites (including the Columbus - Polaris location): * **Where to get them:** Dishwashing liquid, sponges, and kitchen kits are typically available **upon request at the front desk** rather than being pre-stocked on the kitchen counters. * **Dishes & Cookware:** Similarly, dining and cookware sets are often stored at the front desk and provided upon check-in/request to ensure sanitation between guests. * **Housekeeping policy:** While standard housekeeping cleans the kitchen counters, they do not wash guests' daily dishes. If you plan on doing a significant amount of cooking right away, it is best to ask the front desk for dish soap and a sponge when checking in, or bring a small travel-sized bottle and sponge with you.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have eating utensils?

A: **Yes, but typically not inside the room upon arrival.** At **Extended Stay America Suites – Columbus – Polaris**, the rooms include full kitchen facilities (stovetop, microwave, and full-size refrigerator). However, under standard Extended Stay America Suites policy: * **Available upon request:** Eating utensils (silverware, plates, bowls, cups) and basic cookware are provided for free, but they are stored at the front desk rather than stocked in the room cabinets. * **How to get them:** You can ask the front desk staff at check-in (or anytime during your stay) for a kitchen/utensil kit, and they will provide them to you at no extra charge.

Q: Do guest rooms at Extended Stay America - Columbus - Polaris have toasters?

A: **Not automatically in the room, but they are available upon request.** At **Extended Stay America Suites – Columbus – Polaris**, the standard in-room kitchen setup includes a full-sized refrigerator, a stovetop, and a microwave. Smaller appliances like **toasters** (along with coffee makers, cookware, and dish kits) are kept at the front desk and can be borrowed for free upon request during your stay (subject to availability).

Q: Do rooms at Extended Stay America - Columbus - Polaris have a refrigerator?

A: **Yes.** Every suite at Extended Stay America Suites – Columbus – Polaris includes a full kitchen equipped with a **full-size refrigerator**, as well as a stovetop and a microwave.

Q: Do the guest rooms at Extended Stay America - Columbus - Polaris have phones with voicemail?

A: **Yes.** The guest rooms at Extended Stay America Suites – Columbus – Polaris feature in-room phones equipped with personalized voicemail, as well as access to local and toll-free calls.

Q: Do the guest rooms at Extended Stay America - Columbus - Polaris have wifi?

A: Yes, our guest rooms at Extended Stay America Suites - Columbus - Polaris offer free Wi-Fi.

Q: Do the rooms at Extended Stay America - Columbus - Polaris have desk chairs?

A: **Yes**, the rooms at Extended Stay America Suites – Columbus – Polaris include a workspace/desk paired with a chair. Typically, these are standard stationary wooden or lightly cushioned side/desk chairs rather than fully adjustable, high-end ergonomic office chairs.

Q: Do the rooms at Extended Stay America - Columbus - Polaris have ergonomic chairs for working comfortably?

A: **No, they do not.** While the rooms at **Extended Stay America Suites - Columbus - Polaris** include a designated work desk/workspace, the seating provided is typically a **standard, non-adjustable side/dining chair** (often wooden or vinyl/fabric-upholstered with fixed four legs and a straight back), rather than an ergonomic office chair featuring adjustable height, lumbar support, armrests, or swivel wheels. If you are planning to work remotely for long hours: * You may want to bring a portable lumbar cushion or seat pad. * Alternatively, you can utilize the hotel’s business center or look into nearby midscale/upscale business-oriented hotels in the Polaris area (such as Courtyard, Hilton Garden Inn, or Hyatt Place), which regularly feature adjustable ergonomic desk chairs.

Q: Do the rooms have coffee makers or espresso machines at Extended Stay America - Columbus - Polaris?

A: **No espresso machines** are provided in the rooms. As for **coffee makers**: * Standard standard-drip **coffee makers are not pre-set in every room**, but under Extended Stay America Suites brand policy, a coffee maker can be requested from the front desk free of charge. * In addition, the hotel provides a **coffee station in the lobby** as part of its daily complimentary grab-and-go breakfast service.

Q: Do the rooms include microwaves at Extended Stay America - Columbus - Polaris?

A: Yes, our suites at Extended Stay America Suites - Columbus - Polaris include microwaves.

Q: Does Extended Stay America - Columbus - Polaris have ceiling fans?

A: **No**, the guest rooms at Extended Stay America Suites – Columbus – Polaris do not have ceiling fans. Instead, room climate control and air circulation are handled by standard wall/window-mounted heating and air conditioning units (PTAC), alongside bathroom exhaust fans.

Q: Does Extended Stay America - Columbus - Polaris offer a wet bar in the room?

A: **Extended Stay America Suites - Columbus - Polaris** does not feature a dedicated "wet bar" in its rooms; instead, each suite includes a **full kitchen / kitchenette**. The in-room kitchen setup includes: * A sink with running water * A full-size refrigerator/freezer * A stovetop * A microwave * Basic cookware and utensils While it fulfills the practical function of a wet bar (having a counter area and a prep sink), it is designed and marketed as a self-catering kitchen rather than an entertainment-style beverage wet bar.

Q: Does Extended Stay America - Columbus - Polaris offer access to cable or streaming TV services?

A: **Extended Stay America Suites – Columbus – Polaris** provides **cable TV**, but **not integrated streaming services**. * **Cable TV:** The rooms include flat-screen TVs equipped with complimentary cable programming, including premium channels. * **Streaming Services:** The hotel does not offer built-in smart TV streaming apps (such as Netflix or Hulu) or casting services. However, free Wi-Fi is provided, allowing you to stream content on your personal devices or connect your own portable streaming device (like a Roku stick, Fire TV Stick, or Chromecast) to the TV's HDMI port.

Q: Does Extended Stay America - Columbus - Polaris offer outdoor space in the rooms?

A: **No**, the rooms at Extended Stay America Suites – Columbus – Polaris do not feature private outdoor spaces such as balconies, patios, or terraces. The accommodations are standard, enclosed studio and one-bedroom suites equipped with indoor amenities like full kitchens, workspace areas, and living spaces.

Q: Does Extended Stay America - Columbus - Polaris provide instant hot water?

A: **Extended Stay America Suites – Columbus – Polaris** does **not** advertise dedicated "instant hot water" dispensers (such as an on-demand boiling water tap or dispenser) in the guest rooms. However, you can easily heat water quickly using the in-room amenities: * **In-room kitchen amenities:** All suites feature a kitchen equipped with a **microwave** and a **two-burner stovetop**, along with cookware, allowing you to boil water rapidly. * **Coffee/tea station:** The suites and lobby offer coffee/tea-making facilities. * **Standard plumbing:** Regular hot tap water is standard throughout the bathroom and kitchen sinks. If you specifically require an instant boiling water dispenser (or electric kettle), it is best to contact the front desk directly to ask if one can be provided or if hot water is available at the morning coffee/tea station in the lobby.

Q: Does Extended Stay America - Columbus - Polaris provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America – Columbus – Polaris does not provide laundry bags, hampers, or baskets in guest rooms. As a budget-to-midscale extended-stay property, the hotel provides **self-service, 24/7 coin-/card-operated guest laundry facilities on-site**, but guests are expected to supply their own: * Laundry bags or pop-up hampers * Laundry detergent and fabric softener (often available for purchase from vending machines on-site) If you need a bag to carry clothes down to the laundry room, the front desk can usually provide extra plastic trash bags upon request, but it is best to pack your own travel laundry bag or pop-up hamper if you are planning an extended visit.

Q: Does Extended Stay America - Columbus - Polaris provide slippers for guests?

A: **No, Extended Stay America – Columbus – Polaris does not provide slippers for guests.** As a budget-to-midscale extended-stay hotel, in-room amenities are focused on functional essentials—such as fully equipped kitchenettes, basic toiletries (soap, shampoo), towels, and hair dryers. Luxury touches like slippers, bathrobes, and turndown service are not offered. If you prefer to have footwear for the room, it is best to pack your own slippers or slides.

Q: Is a down/featherbed available at Extended Stay America - Columbus - Polaris?

A: **No**, down or featherbeds are not available at Extended Stay America Suites - Columbus - Polaris. As an economy/midscale extended-stay hotel, the property equips its rooms with standard pillowtop mattresses and synthetic, hypoallergenic hotel linens and pillows rather than feather or down bedding.

Q: Is a duvet available at Extended Stay America - Columbus - Polaris?

A: **Yes**, duvets are available at the **Extended Stay America Suites - Columbus - Polaris**. As part of Extended Stay America's standard room packages, the beds are outfitted with upgraded "crisp, cozy bedding," which includes a comforter/duvet setup. Extra linens, pillows, and blankets can also be requested at the front desk.

Q: Is a trouser or pant press available at Extended Stay America - Columbus - Polaris?

A: **No**, there is no dedicated trouser or pant press (such as a Corby press) at **Extended Stay America Suites - Columbus - Polaris**. However, the hotel provides standard garment care amenities in each room, including: * An **iron and full-size ironing board** * An **on-site guest self-service laundry facility**

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Columbus - Polaris?

A: **No**, there are no washer and dryer units inside the guest rooms at Extended Stay America Suites - Columbus - Polaris. However, the hotel offers a **communal, coin/card-operated on-site guest laundry facility** that is available 24/7. Each guest room is also provided with an iron and ironing board.

Q: Is an in-room printer available at Extended Stay America - Columbus - Polaris?

A: **No**, an in-room printer is not available at **Extended Stay America Suites – Columbus – Polaris**. Guest rooms feature a workspace/desk, Wi-Fi, and a fully equipped kitchen, but they do not come equipped with personal printers. If you need documents printed during your stay, you can typically use the property's business center or request printing services at the front desk.

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America - Columbus - Polaris?

A: **Yes**, an iron and ironing board are provided in the guest rooms at Extended Stay America Suites - Columbus - Polaris.

Q: Is dishware available in rooms at Extended Stay America - Columbus - Polaris?

A: **Yes, dishware is available, but it is typically not stocked in the cabinets when you walk in.** Because this location operates as an **Extended Stay America Suites** property: * **How to get it:** Standard kitchen kits (dishes, bowls, cups, cutlery, cookware, and utensils) are **available upon request from the front desk** at check-in or during your stay. * **Cost:** At *Suites* tier locations, these kits are provided **free of charge** (unlike the budget *Select Suites* tier, which charges a purchase fee). If you arrive and find your kitchen cupboards empty, simply contact the front desk and ask for a dishware/cookware kit.

Q: Is in-room fax available at Extended Stay America - Columbus - Polaris?

A: **No, in-room fax machines are not available** at Extended Stay America Suites – Columbus – Polaris. Guest rooms are equipped with standard amenities such as a fully equipped kitchen, a work desk, free Wi-Fi, and a telephone with voicemail and free local calls. If you need to send or receive a fax during your stay, fax and copying services are typically available through the front desk or the on-site business center.

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America - Columbus - Polaris?

A: **No, Extended Stay America – Columbus – Polaris does not offer a built-in TV casting option** like Chromecast, AirPlay, or a smart streaming interface. The rooms feature standard flat-screen TVs (around 50") connected to basic commercial/cable programming without integrated wireless streaming software. ### Practical Options If You Want to Stream: * **Bring your own streaming device:** You can bring your own Chromecast, Roku, Amazon Fire TV Stick, or Apple TV. Note that hotel Wi-Fi uses a captive portal (sign-in/splash screen), so a device that supports hotel browser logins or bringing a portable travel router/phone hotspot is recommended. * **HDMI Cable:** Bringing an HDMI cable along with an adapter for your laptop, phone, or tablet is usually the most reliable way to watch your own media on their in-room TVs.

Q: Is there high-speed internet in the rooms at Extended Stay America - Columbus - Polaris?

A: High-speed internet is not available.

Q: What is the electric voltage in rooms at Extended Stay America - Columbus - Polaris?

A: As with standard hotels across the United States, guest rooms at the **Extended Stay America Suites – Columbus – Polaris** use the standard North American electrical system: * **Voltage:** **120 Volts (AC)** (commonly referred to as 110V–120V) * **Frequency:** **60 Hz** * **Plug/Outlet Types:** **Type A** (2-prong ungrounded) and **Type B** (3-prong grounded) If you are traveling from outside North America with devices designed solely for 220–240V, you will need a plug adapter as well as a voltage converter/step-up transformer (unless your device charger is dual-voltage, rated `100–240V ~ 50/60Hz`, which is typical for modern smartphones and laptops).

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Columbus - Polaris?

A: **Yes, wheelchair-accessible bathrooms are available** at Extended Stay America Suites – Columbus – Polaris, though standard rooms do not have these modifications. To have an accessible bathroom, you must specifically book one of the hotel's designated **Accessible / Mobility-Accessible** rooms. Features in these accessible bathrooms typically include: * **Grab bars** mounted alongside the toilet and bathing area. * **Accessible toilets** and lowered/accessible fixtures and controls. * **Bathing setup options:** Depending on the specific accessible suite, the bathroom may feature either an **accessible tub with grab bars** or a **roll-in shower**. * **Public areas:** The property also includes a wheelchair-accessible public restroom in the common area. *Tip:* Because configurations can vary (for instance, whether a room has a roll-in shower versus an accessible tub), it is recommended to specify your needs when booking or contact the front desk directly at (614) 431-5522 to ensure the assigned room meets your exact accessibility requirements.

Q: Are there accessible tubs or bathing options at Extended Stay America - Columbus - Polaris?

A: **Yes**, Extended Stay America Suites – Columbus – Polaris offers accessible bathing options. The property has ADA-accessible rooms equipped specifically with accessible bathrooms. These bathing options generally include: * **Mobility Accessible Bathtubs:** Designated accessible suites (such as mobility-accessible studios) feature bathtubs fitted with grab bars, accessible fixture controls, and handheld showerheads. * **Roll-in Showers / Tub Showers:** Depending on room layout and availability, accessible bathrooms offer either roll-in walk-in showers or modified shower/tub units with grab bars. Because inventory for specific accessible bathroom layouts (such as an accessible tub versus a zero-threshold roll-in shower) is limited, it is best to specify your preferred setup during booking or contact the property directly at **(614) 431-5522** (or toll-free at **1-800-804-3724**) to guarantee that a room with your preferred bathing configuration is reserved.

Q: Are there ADA-accessible rooms available at Extended Stay America - Columbus - Polaris?

A: **Yes**, ADA-accessible rooms are available at Extended Stay America Suites - Columbus - Polaris. Key accessibility features offered include: * **Accessible Room Types:** The property offers designated accessible studio layouts (such as accessible double/full bed studios). * **Room Features:** Rooms include widened doorways, accessible bathroom setups (grab bars and roll-in or transfer shower/tub options), and lower-counter/accessible kitchenettes. * **Property Access:** The hotel provides ADA-compliant parking spaces, accessible routes to the entrance and registration desk, and elevator access to upper floors. * **Special Requests:** Extended Stay America allows guests with mobility disabilities to request bed frame removal (to lower bed heights), which generally should be requested at least 48 hours prior to arrival. Because ADA-compliant rooms are limited in number, it is recommended to specify your accessibility needs (such as a roll-in shower vs. an accessible tub) when booking directly online or by calling the hotel front desk to confirm availability for your dates.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Columbus - Polaris?

A: **Yes**, the Extended Stay America Suites - Columbus - Polaris offers room layouts suitable for families that feature multiple sleeping setups: * **1-Bedroom Suites with a Separate Living Area:** These feature a private bedroom separated from the living space, offering options such as **1 King Bed with a sofa sleeper** or **2 Full Beds with a sofa sleeper**. The pull-out sofa sleeper is located in the living area, providing distinct sleeping zones for parents and children. * **Deluxe Studios:** If you do not require a separate door between rooms, they also offer open-plan studio suites with **2 Full Beds plus a sofa sleeper**, which accommodates multiple people in different beds within the same room. All suites include a fully equipped kitchen (refrigerator, stovetop, microwave), making them convenient for family stays. When booking, be sure to select a **1-Bedroom Suite** specifically if you need a physical divider between the sleeping areas.

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Columbus - Polaris?

A: **Yes, but only in designated accessible rooms.** At **Extended Stay America Suites – Columbus – Polaris**, standard guest bathrooms do not come equipped with grab bars. However, they are installed by the toilet and bathtub/shower in their **ADA-compliant accessible rooms** (such as the *Superior Suite / Studio Accessible* units). If grab bars are needed for your stay, be sure to reserve an **Accessible** room type specifically, or contact the property directly to request an accessible suite.

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer multi-level or loft-style rooms. All accommodations at this property are standard single-level units consisting of studios and one-bedroom suites (with full kitchens/kitchenettes and seating areas). If you are specifically looking for two-story loft suites in that general brand tier/area, extended-stay brands like **TownePlace Suites** or **Residence Inn** occasionally feature bi-level penthouse/loft floor plans, but Extended Stay America locations only feature standard single-floor layouts.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** does offer accessible rooms, but lowered sinks or accessible roll-under vanities are **not guaranteed across all accessible units**. * **Accessible Rooms:** The property includes designated accessible suites equipped with ADA bathroom features such as grab bars around the toilet, transfer/roll-in showers or bathtubs with grab bars, and accessible controls. * **Vanities/Sinks:** While standard accessible layouts typically include knee clearance under the sink or lowered vanity countertops, the hotel does not specifically advertise a lowered sink as a standalone guaranteed amenity on its standard booking descriptions. Standard guest rooms at this location feature standard-height vanities with enclosed lower cabinetry or drawers. **Recommendation:** If you require a specific vanity height or an open-knee/roll-under sink for wheelchair accessibility, call the hotel front desk directly at **(614) 431-5522** prior to booking or checking in to verify that the specific accessible suite assigned to you meets those exact bathroom dimensions.

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Columbus - Polaris?

A: While the hotel does not have themed "family rooms" or multi-room adjoining apartments, **Extended Stay America Suites – Columbus – Polaris** offers several suite layouts that are designed to comfortably accommodate families and small groups: * **1-Bedroom Suites:** These provide separate living and sleeping areas, offering more space and privacy than standard hotel rooms. Configurations include options with **1 King bed and a sleeper sofa** or **2 Full/Double beds**. * **Deluxe Studios with Multiple Beds:** They offer layouts featuring **2 Full/Double beds** (some with an additional sofa sleeper) as well as **1 King bed with a pull-out sofa bed**, accommodating up to 4 guests. * **Full In-Room Kitchens:** Every suite includes a fully equipped kitchen (full-size refrigerator, stovetop, microwave, and cookware/utensils), which makes preparing family meals convenient and cost-effective. * **Family-Friendly Perks:** The property provides a complimentary grab-and-go breakfast, on-site guest laundry facilities, free Wi-Fi, and pet-friendly accommodations. If you have a larger group or require connecting rooms, it is recommended to contact the property directly prior to booking, as connecting room configurations are limited and subject to availability.

Q: Are there rooms with adjustable beds at Extended Stay America - Columbus - Polaris?

A: **No**, the Extended Stay America Suites - Columbus - Polaris does not offer rooms with adjustable (motorized or reclining) beds. The hotel features standard fixed bed setups across its suites—primarily consisting of standard pillowtop mattresses in King, Queen, or Full/Double configurations, along with sofa sleepers in select rooms. While the property does offer ADA-accessible rooms, the beds provided in those rooms are also standard fixed-frame beds rather than adjustable hospital-style or motorized bases.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America - Columbus - Polaris?

A: **No bunk beds or rollaway beds** are available at **Extended Stay America Suites - Columbus - Polaris**. However, the hotel **does offer extra sleeping spaces** via sleeper sofas in select room configurations: * **Deluxe Studio / Suite with 2 Full (Double) Beds + Sofa Sleeper:** Sleeps up to 6 guests. * **Deluxe Studio / Suite with 1 King Bed + Sofa Sleeper:** Sleeps up to 4 guests. * **1-Bedroom Suite with 1 King Bed + Sofa Sleeper**. *(Note: Standard studios with a single queen bed or full bed do not include a pull-out sofa, and the property does not provide cribs or extra rollaway beds, so you will want to specifically reserve a unit designated with a **sofa sleeper**.)*

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Columbus - Polaris?

A: **No**, there are no rooms with skylights or specialized architectural features for extra natural light at **Extended Stay America Suites - Columbus - Polaris**. This hotel is a standard, budget-extended-stay property. Its rooms follow conventional layout designs featuring: * Standard exterior windows with standard blinds/curtains. * No skylights, atrium-style ceilings, or floor-to-ceiling panoramic windows. **Tip for maximizing natural light during your stay:** If you prefer more sunlight, you can request an **upper-floor room facing south or east/west** upon booking or check-in, as higher floors avoid shadows from adjacent tree lines or lower architectural overhangs.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Columbus - Polaris?

A: **Yes.** The Extended Stay America Suites - Columbus - Polaris offers designated **Mobility Accessible rooms** designed to meet ADA accessibility standards, which feature wider doorways to accommodate wheelchairs and mobility devices. Key features in these accessible rooms include: * **Wider entry and bathroom doorways** * **Accessible bathrooms** with grab bars, accessible toilets, and either a roll-in shower or accessible tub * **Lowered fixtures and controls** * **Clear floor and turning space** for wheelchairs * The option to request bed frame removal (lowering the bed surface) with advance notice When booking, select an **Accessible** room type (such as the *Superior Suite Accessible*). If you need specific doorway measurements or require a particular layout (such as a roll-in shower versus a tub), it is best to contact the hotel directly or reach out to Extended Stay America's reservations line (800-804-3724) to ensure your specific accessibility needs are met.

Q: Are there step-free showers available at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris** lists **roll-in (step-free) showers** among its accessible bathroom options. However, availability is limited: * Standard guest rooms feature traditional **shower/tub combinations**. * The property's mobility-accessible rooms are divided between configurations with **accessible bathtubs** and those with **roll-in / step-free showers**. Because roll-in shower units are limited to specific accessible suites, you should: 1. Specifically select an **"Accessible Room with Roll-in Shower"** when booking rather than a standard accessible room with a tub. 2. Contact the hotel front desk directly at **(614) 431-5522** prior to arrival to confirm that a roll-in shower room has been blocked for your reservation.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, the accommodations primarily consist of **open-concept studio-style layouts**, but the property also offers **traditional one-bedroom suites**: * **Studio-Style Layouts (Most Common):** The majority of the inventory consists of open-concept studios (such as *Studio Queen*, *Superior Suite/Studio*, and *Deluxe Studio King or 2 Fulls*). In these rooms, the bed(s), workspace/living area, and fully equipped kitchenette are all within one continuous, open living space, with only the bathroom partitioned off behind a closed door. * **Traditional Layouts (One-Bedroom Suites):** The property does offer separate **1-Bedroom Suites** (available with 1 King bed or 2 Full beds plus a sofa sleeper). These feature a more traditional hotel/apartment layout, where the bedroom is separated by a wall and door from the living and kitchen area. If you are looking specifically for a distinct bedroom separated from the living and cooking area, be sure to book one designated as a **"1-Bedroom Suite"** rather than a "Studio" or standard "Deluxe/Superior Suite."

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Columbus - Polaris?

A: **Yes**, the Extended Stay America Suites – Columbus – Polaris does offer **1-Bedroom Suite** options (such as the *1 Bedroom Suite King with Sofa Sleeper* or *1 Bedroom Suite 2 Full Beds*) that feature a dedicated bedroom separated from the living and kitchen area. When booking, be sure to select a **"1-Bedroom Suite"** rather than the standard "Studio" or "Deluxe Suite/Studio," as the studio layouts combine the sleeping and living spaces into a single open-concept room.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites – Columbus – Polaris**, the accessible rooms offer a mix of bathroom configurations: * Some mobility-accessible rooms feature **accessible bathtubs with grab bars** rather than roll-in showers (often listed as *Mobility Accessible with Tub*). * While the property's accessibility guidelines note the availability of **roll-in showers or tub showers** across their accessible inventory, roll-in shower units are limited. Because not all accessible rooms are equipped with a roll-in shower, it is best to **select a room specifically labeled with a roll-in shower during booking** or contact the property directly at **(614) 431-5522** prior to arrival to confirm and guarantee a room with a roll-in shower.

Q: Do the rooms have entryways or foyers at Extended Stay America - Columbus - Polaris?

A: **No**, the rooms at Extended Stay America Suites - Columbus - Polaris do not have dedicated entryways or foyers. Like most standard Extended Stay America properties, the rooms are laid out as open studio-style suites: * When you open the exterior or hallway door, you immediately enter the main living and sleeping area or step directly into the compact kitchenette/corridor space. * There is no partition, vestibule, or distinct architectural foyer separating the doorway from the rest of the unit.

Q: Do the rooms have Juliet balconies at Extended Stay America - Columbus - Polaris?

A: **No**, the rooms at Extended Stay America Suites – Columbus – Polaris do not have Juliet balconies. The property is a standard mid-range extended-stay hotel featuring exterior window-only studio suites without outdoor balconies, patios, or Juliet railings.

Q: Do the rooms have oceanfront or direct-view balconies at Extended Stay America - Columbus - Polaris?

A: **No.** Extended Stay America Suites - Columbus - Polaris does not have oceanfront or direct-view balconies. The hotel is located in **Columbus, Ohio**—an inland, landlocked metropolitan area hundreds of miles away from any ocean. Additionally, this extended-stay property consists of standard enclosed suites without private balconies.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites - Columbus - Polaris**, whether there is a physical separation depends on the specific room type booked: * **Standard / Studio Suites (Studio Queen, Superior Full, Deluxe King, Deluxe Double):** These rooms **do not** have partition walls, sliding doors, or room dividers. They are open-concept studio spaces where the kitchenette, desk, living area, and bed(s) are all in one shared room. Only the bathroom is closed off by an interior door. * **1-Bedroom Suites (e.g., 1-Bedroom King or 1-Bedroom 2 Full):** These units do feature an interior wall and a standard hinged interior door that separates the private bedroom from the living room and kitchen area. The property does not utilize sliding pocket doors or decorative partition dividers to split spaces; it simply offers either an open-plan studio layout or a traditional enclosed one-bedroom suite.

Q: Do the rooms have separate living areas at Extended Stay America - Columbus - Polaris?

A: **Not all rooms have a separate living area, but select suites do.** * **Studio & Superior Suites:** Most rooms at this property are open-concept studio setups where the bed, kitchenette, and sitting/desk area share one combined room. * **Deluxe Studios:** These feature a sitting area (often including a sleeper sofa), but it is part of the same open room rather than a partitioned or walled-off living room. * **One-Bedroom Suites:** If you require a distinct living area separated from the bedroom, you must specifically book a **1-Bedroom Suite**, which features a separate bedroom and living space.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Columbus - Polaris?

A: The exact numerical dimensions (width, depth, and height) of the closets at the **Extended Stay America Suites – Columbus – Polaris** are not publicly published by the hotel or brand. However, the layout and hanging setup conform to the standard Extended Stay America design for this property type: * **Closet Style:** Rooms typically feature either a built-in reach-in alcove closet (with bifold doors or open-front design) or an open wardrobe niche located near the entry/bathroom area. * **Hanging Space:** The setup includes a single horizontal clothing rod spanning roughly **3 to 4 feet (approx. 36–48 inches)** wide. * **Vertical Clearance:** It offers full-length vertical clearance suitable for hanging long coats, dresses, and suits, though an ironing board and iron are often stored along the side wall or on an internal wall mount. * **Storage Shelving:** A single upper utility shelf sits directly above the hanging rod for luggage, folded items, or extra bedding. If you are planning an extended stay and require exact tape-measure dimensions or specific ADA-accessible closet heights, you can contact the property's front desk directly at **(614) 431-5522** to have a staff member measure the specific room category you intend to book.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Columbus - Polaris?

A: Extended Stay America – Columbus – Polaris (like typical Extended Stay America properties) **does not enforce a formal maximum luggage storage limit or policy** for standard guest rooms. You are permitted to bring as much luggage into your room as will reasonably and safely fit, provided it does not block emergency egress/exits or violate local fire safety codes. In terms of actual physical space and capacity: * **In-room storage:** Standard studio suites (roughly 280–350 sq. ft.) include standard hotel closet space, dressers/drawers, under-bed clearance, and open floor areas that can comfortably accommodate **several large suitcases or travel totes** per occupant. * **Occupancy limits:** Standard rooms typically accommodate a maximum of **2 guests** (or up to 4 in rooms with multiple beds / sofa sleepers), meaning the rooms are designed to handle the luggage footprint typical for that party size. * **Front desk holding capacity:** If you are asking about temporary luggage holding at the front desk before check-in or after check-out, storage space in the front office is limited and offered at the discretion of the front desk staff, subject to available back-office space. If you are traveling with an unusually large volume of freight, oversized crates, or extensive relocation items, it is recommended to call the property directly at **(614) 431-5522** to confirm they can accommodate your needs.

Q: Does Extended Stay America - Columbus - Polaris have an ATM on site?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not have an ATM on-site. The property does feature standard conveniences such as vending machines, laundry facilities, a fitness room, and front-desk safety deposit boxes, but banking/ATM services are not among its amenities. However, several banks, convenience stores, and the Polaris Fashion Place mall are located within a short drive or walking distance where ATMs are readily accessible.

Q: Does Extended Stay America - Columbus - Polaris offer coworking or lounge spaces for guests?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not offer dedicated coworking spaces, shared lounges, or meeting rooms for guests. As a budget-oriented, extended-stay hotel, common areas are limited primarily to a basic lobby with a complimentary morning coffee station, an on-site guest laundry room, and a fitness room. For remote work, the hotel provides: * Free Wi-Fi throughout the property. * Dedicated in-room work desks/spaces inside each suite. If you need a professional coworking space or shared work lounge nearby, dedicated coworking facilities such as **COhatch Polaris** (located inside Polaris Fashion Place) and **HQ / Regus** are just minutes away.

Q: Does Extended Stay America - Columbus - Polaris offer dry cleaning or laundry service?

A: **Extended Stay America Suites - Columbus - Polaris** does **not** provide full-service valet laundry or dry cleaning. However, they offer: * **On-site guest laundry facilities:** Coin- or card-operated self-service washers and dryers available 24/7. * **Ironing amenities:** Irons and ironing boards are provided in the rooms or available upon request. Guests needing dry cleaning or wash-and-fold services must use a local off-site dry cleaner or a third-party pickup/delivery service.

Q: Does Extended Stay America - Columbus - Polaris offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not offer yoga classes, wellness programming, or spa activities. As an extended-stay, budget-friendly hotel, its on-site fitness amenities are limited to a standard **fitness center / gym** equipped with basic cardio and workout machines. If you are looking for yoga or group fitness classes during your stay, you will need to visit nearby fitness and yoga studios in the Polaris/Columbus area (such as local studios around the Polaris Fashion Place corridor).

Q: Does Extended Stay America - Columbus - Polaris provide bikes for guests to use?

A: **No**, Extended Stay America Suites – Columbus – Polaris does not provide bicycles or bike rentals for guests. Its on-site amenities focus on extended-stay basics, such as in-room kitchens, an on-site fitness center, guest laundry facilities, and free parking. If you need a bike during your stay, you would need to arrange a rental through a local Columbus bike shop or bike-share service.

Q: Does Extended Stay America - Columbus - Polaris support mobile key or digital check-in?

A: **No, Extended Stay America – Columbus – Polaris does not offer a digital key or bypass-the-desk mobile check-in.** * **Physical Key Requirement:** Extended Stay America properties, including the Columbus – Polaris location, use traditional physical RFID key cards. Guests must stop by the front desk upon arrival. * **Check-in Process:** While you can manage your reservation or book through the Extended Stay America app or website, check-in must be completed in person. A front desk agent must verify a valid government-issued photo ID and swipe a physical credit/debit card for payment and incidental deposit holds before issuing your room key. *(Tip: If you plan to arrive after 6:00 PM or late at night, call the hotel front desk directly in advance to ensure your reservation is held and to arrange for after-hours arrival).*

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris does not offer an official, dedicated luggage storage service** (such as a bell desk or baggage holding room). As a budget, extended-stay brand, their hotels are designed for independent, self-service stays. Key points to keep in mind: * **Discretionary Holding:** Front desk staff will occasionally agree to hold a bag behind the counter for a short window as an informal courtesy, but this is entirely at the discretion of the on-duty staff, subject to space and liability considerations, and cannot be guaranteed in advance. * **Early Check-In / Late Check-Out:** If you need access to your room earlier or later, the property offers early check-in or late check-out options based on room availability (fees may apply). * **Contacting the Hotel Directly:** To avoid surprises, call the front desk at **(614) 431-5522** prior to arrival to ask if the shift manager will be able to accommodate your bags for the specific time frame you need. * **Third-Party Alternatives:** If they cannot hold your luggage, consider booking a short-term storage spot nearby through third-party services like Bounce or LuggageHero.

Q: Is there a meditation or relaxation room at Extended Stay America - Columbus - Polaris?

A: **No**, Extended Stay America Suites - Columbus - Polaris does not have a dedicated meditation or relaxation room. As a budget, extended-stay hotel, its common amenities are limited to standard essentials, including: * A fitness center * On-site guest laundry facilities * A grab-and-go breakfast and lobby coffee station Guests looking to meditate or relax typically do so in their private suites.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Columbus - Polaris?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Columbus - Polaris. The property is a budget, extended-stay hotel that does not feature on-site bars or full-service restaurants. Its amenities primarily include in-room kitchens, complimentary grab-and-go breakfast, guest laundry facilities, and a fitness center.

Q: Is Wi-Fi free at Extended Stay America - Columbus - Polaris?

A: Yes, Wi-Fi is free at Extended Stay America Suites - Columbus - Polaris.

Q: Are cats allowed at Extended Stay America - Columbus - Polaris?

A: Yes, pets are allowed at Extended Stay America Suites – Columbus - Polaris.

Q: Are dogs allowed at Extended Stay America - Columbus - Polaris?

A: Yes, pets are allowed at Extended Stay America Suites – Columbus - Polaris.

Q: Are pets allowed in all rooms at Extended Stay America - Columbus - Polaris?

A: **No, pets are not permitted in all rooms.** Like most hotels in the brand, Extended Stay America Suites – Columbus – Polaris has **designated pet-friendly rooms** rather than allowing animals in every room on the property. Key details of their pet policy include: * **Advance Notice Required:** You must request and be assigned to a pet-designated room at the time of booking or contact the hotel directly before arrival to confirm pet-friendly room availability. * **Pet Limits:** A maximum of 2 pets (dogs and cats) per room. * **Size/Restrictions:** Pets must be no taller than 36 inches and no longer than 36 inches (larger animals require property manager approval). Exotic animals are not permitted. * **Fees:** Pet fees typically apply (around $25 per pet, per night for the first 6 nights, and $15 per pet, per night thereafter).

Q: Are pets allowed in public areas at Extended Stay America - Columbus - Polaris?

A: **Pets are not permitted to roam freely in indoor public areas**, but they are allowed to pass through designated public spaces under strict rules. Under Extended Stay America’s brand pet guidelines, which apply to the **Columbus – Polaris** location: * **Leash/Carrier Requirement:** Pets must be kept on a leash or inside an enclosed carrier at all times when outside of your guest room (including lobbies, hallways, and outdoor grounds). * **Restricted Areas:** Pets are generally prohibited from food-service/breakfast areas and fitness rooms due to health and safety regulations, with exemptions made for certified service animals. * **Outdoor Areas:** Pets may be walked outside on the property grounds for relief, provided they remain leashed and owners promptly clean up after them. *(Note: The hotel allows a maximum of 2 pets per room up to 36 inches in length/height, subject to daily pet cleaning fees.)*

Q: Are service animals allowed at Extended Stay America - Columbus - Polaris?

A: **Yes, service animals are allowed** at Extended Stay America – Columbus – Polaris. Under the Americans with Disabilities Act (ADA) and brand policies, service animals are welcome throughout the property and are **exempt from the standard pet fees**.

Q: Are taxes included in the room rate at Extended Stay America - Columbus - Polaris?

A: **No, taxes are not included** in the base room rate at Extended Stay America Suites - Columbus - Polaris. Per Extended Stay America’s standard pricing policy, advertised rates cover the room only and do not include state and local taxes, incidental holds, or optional fees (such as pet fees). Applicable lodging and sales taxes will be itemized and added to your total bill at the final checkout step during booking or upon payment. *(Note: Depending on local and state regulations, guests booking continuous extended stays—typically 30 or more consecutive days—may qualify for a lodging tax exemption after reaching a certain length of stay. If you are staying long term, you can verify exemption eligibility directly with the property.)*

Q: Are there adult-only areas at Extended Stay America - Columbus - Polaris?

A: **No, there are no adult-only areas** at Extended Stay America Suites - Columbus - Polaris. The hotel is a standard family- and pet-friendly extended-stay property. Its shared amenities (such as the fitness room, lobby/grab-and-go breakfast area, and seasonal pool) are open to all guests, with the rule that children must be supervised by an adult when using the fitness and pool facilities.

Q: Are there any size restrictions for pets at Extended Stay America - Columbus - Polaris?

A: Yes, **Extended Stay America Suites Columbus – Polaris** enforces specific pet size and weight guidelines: * **Height & Length Restrictions:** Pets must be **no longer than 36 inches** and **no taller than 36 inches**. * **Weight Limit:** Properties typically set a limit of **up to 50 lbs** per pet. * **Exceptions/Approvals:** Animals that exceed these dimensions/weights or bringing more than the standard limit of two pets per suite require **prior approval from property management**. If your pet exceeds these limits, it is recommended to call the Polaris location directly before booking to request manager approval.

Q: Are there non-refundable rates at Extended Stay America - Columbus - Polaris?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris offers non-refundable rates alongside flexible/refundable rate options: * **Advance Purchase Rates:** When booking directly through Extended Stay America, their "Advance Purchase" (AP) rate is a prepaid, non-refundable discount. Except for a standard 24-hour grace period immediately following booking, cancellations or no-shows result in the forfeiture of the entire prepaid amount. * **Third-Party Travel Sites (Expedia, Booking.com, etc.):** Online travel agencies typically list both non-refundable (lower rate, pay-in-advance with no cancellation refund) and free-cancellation/refundable options for this property. * **Long-Term / Extended Plus Program (EPP):** Specific discounted extended-stay reservations require a non-refundable deposit (commonly equivalent to 3 nights' room rate and tax) if canceled after 24 hours of booking. Always double-check the specific cancellation and refund terms attached to your selected room type and rate tier before finalizing payment.

Q: Can I leave my pet unattended in the room at Extended Stay America - Columbus - Polaris?

A: **Yes, you can leave your pet unattended in the room**, but with a few important conditions according to Extended Stay America’s pet policy and etiquette guidelines: 1. **They should be crated/contained:** Extended Stay America explicitly states that when pets are left unattended, they should be kept in a crate or carrier. This prevents property damage, prevents the animal from bolting out the door, and protects hotel staff (such as maintenance or housekeeping) if they need to enter the room. 2. **No disturbances:** If your pet barks, whines, or causes noise complaints while you are away, the hotel may contact you to return immediately, as disruptive pets are not permitted. 3. **Notify the front desk:** It is recommended to inform the front desk if your pet is staying alone in the room, leave a contact number where you can be immediately reached, and make sure housekeeping does not service the room while the pet is inside unattended. *Note: Individual property managers occasionally enforce slight variations or stricter house rules, so it is always wise to confirm at check-in with the Columbus - Polaris location.*

Q: Can I pay with cash at check-in at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites - Columbus - Polaris**, whether you can pay in cash depends heavily on the length of your stay and whether you have a credit card present at check-in: * **Short Stays (Fewer than 7 nights):** **No.** Extended Stay America’s brand-wide policy requires a valid credit or debit card for check-in on short stays, and cash is generally not accepted as primary payment. * **Extended Stays (7 nights or more):** **Generally yes.** Cash is accepted at check-in for weekly or extended bookings, but strict conditions apply: * **Full Prepayment:** You must pay for the full first week (or entire stay) in advance. * **Security Deposit:** You will be required to provide a refundable cash deposit (typically $100–$250) for room incidentals/damages. * **Deposit Refunds:** Small refunds under $100 can often be given back in cash at check-out following a room inspection, but cash refunds exceeding $100 are routinely issued via a corporate check mailed within 14 days. * **Identification:** A valid government-issued photo ID is required. Because third-party booking sites (like Booking.com) explicitly state that this property requires a valid card at check-in, it is strongly recommended that you **call the hotel directly** at **(614) 431-5522** prior to arrival to confirm if front desk management will permit your cash payment and clarify the exact deposit requirements.

Q: Do I have to pay the full amount upfront at Extended Stay America - Columbus - Polaris?

A: Whether you have to pay the full amount upfront depends on the length of your stay and the type of rate you booked: * **Short stays (nightly rates / 1–6 nights):** Yes, you must pay in advance. At check-in, you will be charged for the **entire duration** of your stay. * **Longer stays (weekly or monthly rates / 7+ nights):** No, you do **not** have to pay for the entire stay upfront. You are only required to pay for the **first week** at check-in, and you then pay for each subsequent week in advance on a recurring weekly schedule. * **Advance Purchase / Prepaid bookings:** If you chose an "Advance Purchase" or non-refundable deal online, the entire stay is charged to your card at the time of booking. ### Additional Upfront Cost to Keep in Mind: * **Incidental Deposit:** Regardless of your stay length, the property requires a refundable incidental deposit/hold (typically up to **$250**) on a valid credit or debit card at check-in, which is released after departure minus any damages or unpaid fees.

Q: Does Extended Stay America - Columbus - Polaris allow same-day check-in?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris allows same-day check-in, subject to room availability. Key details to keep in mind for same-day arrivals: * **Booking Options:** You can reserve a room on the same day online, over the phone, or as a walk-in guest at the front desk. * **Check-in Time:** Standard check-in begins at **3:00 PM**. * **Front Desk:** The property operates a **24-hour front desk**, accommodating late-night or early-hours arrivals. * **Requirements:** You will need a valid government-issued photo ID and a valid payment card in the guest's name to complete check-in (cash is not accepted at check-in). *Tip: Booking in advance online or calling the hotel directly before arriving is recommended to guarantee room availability and avoid higher walk-in rates.*

Q: Does Extended Stay America - Columbus - Polaris charge an additional fee for pets?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris charges an additional, non-refundable pet fee. The fee structure and policies include: * **Pet Fee:** Up to **$25 (+ tax) per pet, per day** for the first 6 nights, and up to **$15 (+ tax) per pet, per day** for each day thereafter. * **Payment Terms:** If your reservation is 6 nights or less, the fee for the entire stay is due at check-in. For stays of 7 nights or more, fees are collected weekly. * **Pet Limit & Restrictions:** A maximum of two pets per suite is allowed. Standard restrictions limit pets to no longer than 36 inches and no taller than 36 inches (larger animals or more than two pets require property manager approval). * **Exemptions:** Registered service animals are exempt from pet fees in accordance with ADA guidelines.

Q: Does Extended Stay America - Columbus - Polaris have any restrictions on the number of pets allowed per room?

A: **Yes**, Extended Stay America Suites - Columbus - Polaris has restrictions on the number of pets allowed: * **Limit:** A maximum of **two (2) pets** (dogs and cats) are permitted per suite. * **Exceptions:** Bringing more than two pets requires prior approval from the property manager. **Additional Related Restrictions & Details:** * **Size/Dimensions:** Pets must be no taller than 36 inches and no longer than 36 inches (larger animals also require manager approval). * **Fees:** Non-refundable cleaning fees apply (typically up to $25 + tax per pet, per day for the first six nights, and $15 + tax per pet, per day thereafter). Service animals are exempt.

Q: Does Extended Stay America - Columbus - Polaris offer pet amenities like beds or bowls?

A: Pet amenities such as beds or bowls are not available at Extended Stay America Suites - Columbus - Polaris.

Q: Does Extended Stay America - Columbus - Polaris require a deposit when booking?

A: At **Extended Stay America Suites – Columbus – Polaris**, deposit and payment policies depend on whether you are talking about an upfront booking prepayment versus a security/incidental deposit: * **When Booking:** * **Standard flexible reservations:** You generally do not pay an upfront deposit, though you must provide a valid credit card to guarantee and hold the booking. * **Advance Purchase / Prepaid rates:** If you select an "Advance Purchase" or non-refundable promotional rate, full payment is charged at the time of booking. * **Extended Plus Program (EPP):** Special long-term discount programs may require an upfront deposit (typically equivalent to a few nights' room rate and tax). * **At Check-In (Incidental / Security Deposit):** * You **are required** to provide an incidental hold/deposit upon arrival. * Extended Stay America places a temporary authorization/hold of **up to $250** on a valid credit or debit card for incidental charges or potential damages. * If paying with cash (where permitted), a cash deposit (commonly $100) is collected. * This deposit is fully released/refunded after check-out, provided the room undergoes inspection without damage or unpaid incidental fees. Releases to credit or debit cards typically clear within 5 to 14 business days depending on your bank.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Columbus - Polaris?

A: The cancellation deadline to avoid penalties at **Extended Stay America Suites - Columbus - Polaris** depends on the specific rate or package you booked: 1. **Standard / Flexible Rates:** * For standard flexible bookings, you generally must cancel by **6:00 PM local time on the day of arrival** (or at least **24 to 48 hours prior to check-in**, depending on the exact booking channel). * Canceling after this cutoff or failing to check in results in a penalty equal to the **first night's room rate plus tax**. 2. **Advance Purchase (AP) / Non-Refundable Rates:** * These can only be canceled within **24 hours of making the initial booking**. * After that 24-hour grace period, they are completely non-refundable, and canceling will forfeit the entire prepayment. 3. **Extended Plus Program (EPP) / Long-Term Rates:** * These must also be canceled within **24 hours of booking**; canceling later forfeits the required deposit (typically equivalent to 3 nights plus tax). 4. **Third-Party Bookings (Expedia, Booking.com, etc.):** * These follow the cancellation window selected at checkout (often 24 to 72 hours before arrival). **Recommendation:** Always review your specific reservation confirmation email or call the hotel directly at **(614) 431-5522** to verify the exact cutoff date and time printed on your booking confirmation.

Q: How late can I cancel without being charged at Extended Stay America - Columbus - Polaris?

A: The deadline to cancel without penalty depends on how and under what rate you booked: * **Standard / Flexible Direct Bookings:** You must cancel by **6:00 PM local hotel time (Eastern Time) on the day of arrival**. Canceling after 6:00 PM or failing to check in will result in a fee equal to the first night’s stay plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These can only be canceled within **24 hours of making the original booking**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP):** Cancellations made more than **24 hours after booking** forfeit a deposit equal to 3 nights’ room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, Hotels.com, etc.):** Cancellation deadlines vary by provider and rate selection (often requiring notice 24 to 72 hours before check-in). You must review the specific terms on your confirmation and cancel directly through that third-party site.

Q: How much is the refundable pet deposit at Extended Stay America - Columbus - Polaris?

A: Extended Stay America – Columbus – Polaris **does not charge a refundable pet deposit**. Instead, they charge a **non-refundable pet cleaning fee**: * **First 6 nights:** Up to **$25 (+ tax) per day, per pet** * **Each day thereafter:** Up to **$15 (+ tax) per day, per pet** *(Note: While there is no specific refundable deposit for pets, the hotel may place a standard refundable security/incidental deposit on your credit card at check-in, typically up to $100–$250, which is returned after inspection at check-out.)*

Q: How much is the security deposit at Extended Stay America - Columbus - Polaris?

A: At **Extended Stay America Suites - Columbus - Polaris**, the security and incidentals deposit depends on your payment method and stay length: * **Credit/Debit Card:** Under standard Extended Stay America policy, the hotel places an incidental hold of **up to $250** per stay. Unused funds are released after checkout, typically taking 5–14 business days to clear back into your account depending on your bank. * **Cash Deposit:** If you pay in cash or do not place a credit card on file, the property requires a **$100 refundable room deposit** per stay. This is refunded upon checkout after a room inspection. *Note: For guests staying fewer than 7 nights, a valid credit card is typically required at check-in. Deposit requirements can occasionally adjust based on local policies or extended booking agreements, so it is always a good idea to confirm directly with the front desk (614-431-5522) prior to arrival.*

Q: Is a security deposit required at check-in at Extended Stay America - Columbus - Polaris?

A: **Yes, a security/incidental deposit is required upon check-in** at Extended Stay America Suites – Columbus – Polaris: * **Credit / Debit Card:** You must present a valid card at check-in. A pre-authorization hold (typically up to **$100 to $250**) is placed for incidentals and damages. The hold is released upon checkout, provided there is no room damage, though processing back to your account usually takes 5 to 14 business days depending on your bank. * **Cash Option:** If you do not provide a credit card on file or choose to pay in cash, the property generally collects a **$100 cash deposit** per stay. This deposit is returned after room inspection at checkout. *(Note: If traveling with pets, separate non-refundable pet fees also apply.)*

Q: Is early check-in allowed at Extended Stay America - Columbus - Polaris?

A: Yes, **early check-in is allowed, subject to room availability**, though standard check-in begins at 3:00 PM. Extended Stay America applies the following official early check-in policy and fee structure: * **12:00 PM – 3:00 PM:** Free of charge (if an available room is ready). * **7:00 AM – 12:00 PM:** $10.00 per hour plus applicable tax. * **Before 7:00 AM:** Full previous day’s room rate plus tax (minimum of $50.00). Because early check-in is strictly dependent on whether housekeeping has rooms ready, it cannot be guaranteed in advance. It is best to contact the hotel front desk directly on your arrival day to check current availability.

Q: Is Extended Stay America - Columbus - Polaris pet-friendly?

A: Yes, Extended Stay America Suites - Columbus - Polaris is pet-friendly.

Q: Is the deposit refundable if I cancel at Extended Stay America - Columbus - Polaris?

A: Whether your deposit or prepayment is refundable depends on the **type of booking/deposit** and **when you cancel**: ### 1. Prepayment / Reservation Deposit * **Standard / Flexible Rates:** If you booked a standard rate and cancel **before the cancellation deadline** (typically by 6:00 PM local time on arrival day, or 24–48 hours prior depending on the channel), your booking will be cancelled without penalty, and any pre-authorization or deposit will be refunded. * **Advance Purchase (AP) Rates:** These are non-refundable. You generally only receive a full refund if you cancel within **24 hours of booking**; after that, the payment is forfeited. * **Extended Plus Program (EPP):** If you cancel more than 24 hours after booking or fail to check in, you forfeit the deposit (equal to 3 nights’ room rate plus tax). * **Late Cancellation / No-Show:** Cancelling after the hotel's designated deadline usually results in a charge of at least the first night’s room and tax. --- ### 2. Incidental / Security Deposit (Paid at Check-in) * Extended Stay America properties (including Columbus - Polaris) take an incidental/security deposit upon arrival (typically up to $100–$250 via credit card hold or cash). * If you **cancel before checking in**, this deposit is not collected (or any pre-authorization hold will be released). * If you check in and have to leave or cancel the remainder of your stay, this deposit is **fully refundable** provided there is no room damage or unpaid incidental charges. --- ### What to check: 1. **Your Confirmation Email:** Look for the specific *Cancellation Policy* and *Rate Rules* tied to your booking. 2. **Third-Party Bookings:** If you booked through Expedia, Booking.com, or Hotels.com, you must cancel through that platform according to their stated refund terms. 3. **Contact the Hotel Directly:** If you have special circumstances or need to verify the exact deadline, call **Extended Stay America - Columbus - Polaris** at `+1 (614) 431-5522`.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Columbus - Polaris?

A: At Extended Stay America – Columbus – Polaris, the pet fee is charged **per night (per day), per pet**, rather than a flat fee per stay. The fee structure includes: * **$25 (+ tax) per pet, per day** for the first 6 nights. * **$15 (+ tax) per pet, per day** for each day thereafter. *(Note: If your stay is 6 days or fewer, the full calculated pet fee for the duration of the stay is collected upfront at check-in.)*

Q: Is there a designated pet area or pet park at Extended Stay America - Columbus - Polaris?

A: A designated pet area or pet park is not available at Extended Stay America Suites - Columbus - Polaris.

Q: Is there a fee for late check-out at Extended Stay America - Columbus - Polaris?

A: **Yes, there is a fee for late check-out**. Standard check-out is at **11:00 AM**. Under standard Extended Stay America brand policies, late check-out is subject to availability and incurs the following charges: * **After 11:00 AM up to 4:00 PM:** **$10.00 per hour** plus tax (capped at up to $50.00 plus tax). * **After 4:00 PM:** A **full additional day's room rate** (at the Best Available Rate) plus tax. *(Note: Members of the free Extended Perks loyalty program staying 7 or more nights may be eligible for complimentary late check-out, depending on room availability. If you need late check-out, it is best to contact the front desk on the morning of departure to confirm availability and avoid unexpected charges.)*

Q: Is there a fee to change my reservation dates at Extended Stay America - Columbus - Polaris?

A: Whether there is a fee depends on the **rate type** you booked and **how** you made the reservation: ### 1. Standard / Flexible Rates (Direct Bookings) * **No change fee:** Extended Stay America generally does not charge a penalty or administrative fee to modify dates on standard reservations. * **Rate differences:** If you move your dates to a busier period, extend your stay, or alter the length of your stay (which may affect tiered weekly or monthly discounts), your nightly rate may adjust to the current prevailing rate. * **Deadline:** Changes or cancellations must be made before the cancellation cutoff (typically by 6:00 p.m. local hotel time on your arrival date for standard bookings) to avoid a late-cancellation or no-show fee, which equals the first night's room rate plus tax. ### 2. Advance Purchase (Non-Refundable) Rates * **Non-modifiable:** If you booked a prepaid **Advance Purchase (AP)** rate, reservations are explicitly non-modifiable and non-cancellable after the first 24 hours of booking. Changing dates would typically require forfeiting the nonrefundable prepayment and booking a new reservation. ### 3. Extended Plus Program (EPP) Rates * If you booked under an Extended Plus Program rate, cancelling or altering the booking outside the 24-hour grace window forfeits a deposit equivalent to three nights’ room and tax. ### 4. Third-Party Bookings (Expedia, Booking.com, etc.) * If you did not book directly with Extended Stay America, you must modify your booking through the third-party provider. Any modification fees or restrictions will depend on that provider's specific terms. --- **Tip:** If you need to modify your stay, log into your account on the [Extended Stay America website](https://www.extendedstayamerica.com/) or contact the **Columbus - Polaris** front desk directly at **(614) 431-5522** to check availability and rate adjustments for your new dates.

Q: What age do children stay free until at Extended Stay America - Columbus - Polaris?

A: At Extended Stay America – Columbus – Polaris (following standard brand policy), children stay free up to **17 years old** (ages 0–17) when staying in the same room with an accompanying adult and using existing bedding. Guests **18 years and older** are considered adults and may be subject to extra-person fees or additional room occupancy requirements.

Q: What is included in the resort fee at Extended Stay America - Columbus - Polaris?

A: **Extended Stay America Suites – Columbus – Polaris does not charge a resort fee**. As an economy/midscale extended-stay hotel, it includes its core amenities with standard room rates at no additional daily resort/facility charge. Complimentary amenities include: * **Free Wi-Fi** throughout the property * **Free self-parking** on site * **Free grab-and-go breakfast** daily (coffee, breakfast bars, cereal, pastries) * **Access to the on-site fitness center** * **Free local phone calls** (terms apply) * **Kitchenette/full kitchen amenities** (microwave, stovetop, refrigerator, cookware/utensils) *(Note: While there is no resort fee, standard ancillary fees still apply for things such as pet stays, incidental deposits, or optional extra/daily housekeeping services).*

Q: What is the pet policy at Extended Stay America - Columbus - Polaris?

A: Pets are allowed at Extended Stay America Suites - Columbus - Polaris.

Q: What time is check-in at Extended Stay America - Columbus - Polaris?

A: Check-in at **Extended Stay America Suites - Columbus - Polaris** begins at **3:00 PM** local time. *(Note: Check-out is by 11:00 AM. If you plan to arrive later in the evening, it is recommended to notify the front desk in advance).*

Q: When is the deposit refunded at Extended Stay America - Columbus - Polaris?

A: The timing of your deposit refund at **Extended Stay America Suites - Columbus - Polaris** depends on whether the property has completed inspection and the payment method used: * **When it is released:** The deposit (or remaining balance after incidental deductions) is processed and released **after check-out**, following a satisfactory room inspection. * **Credit or Debit Cards:** The hotel releases the authorization hold immediately upon check-out, but it typically takes **5 to 14 business days** for the funds to reflect back in your account, depending on your bank or card issuer. * **Cash Deposits:** If a cash deposit was accepted and is $100 or less, it is typically returned at check-out; cash refunds over $100 may be issued by a check mailed within **14 days of departure**.

Q: Will Extended Stay America - Columbus - Polaris hold luggage after check-out?

A: **Extended Stay America properties, including the Columbus - Polaris location, generally do not offer post-checkout luggage storage.** Unlike full-service hotels with bell desks or dedicated luggage closets, budget/extended-stay brands operate with minimal staffing and lack secure luggage holding facilities. A few things to keep in mind: 1. **Ask the front desk directly:** Front desk staff will occasionally agree as a courtesy to hold a bag behind the counter for a short time depending on available space and staff on duty, but this is **not guaranteed or standard policy**. 2. **Late Check-Out:** If you only need an extra hour or two, you can request a late check-out. Extended Stay America typically charges an hourly fee (commonly around $10/hour past 11:00 AM, subject to availability). 3. **Alternative Luggage Storage:** If they cannot hold your bags, you can use third-party luggage storage networks (such as **Bounce** or **LuggageHero**), which partner with nearby shops and businesses in the Columbus/Polaris area to store bags for a low daily fee.