Extended Stay America - Columbia - Greystone

Q: How many room types does Extended Stay America - Columbia - Greystone have?

A: **Extended Stay America Suites – Columbia – Greystone** offers **4 main room types** (with variations for accessible layouts): 1. **Studio Suite – 1 Queen Bed** (standard studio layout with a full kitchen) 2. **Studio Suite – 2 Queen Beds** (standard double-bed studio with a full kitchen) 3. **Deluxe Suite – 1 Queen Bed & Sofa Sleeper** (larger studio setup featuring a sleeper sofa and kitchen) 4. **1-Bedroom Suite – 2 Queen Beds & Sofa Sleeper** (separate bedroom layout with sleeper sofa and kitchen)

Q: What are the room types at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, the accommodations are all non-smoking suites equipped with fully furnished kitchens (refrigerator, stovetop, microwave) and workspace. The primary room types include: * **Studio Suite – 1 Queen Bed:** Features a single queen bed, work desk, and full kitchen (sleeps up to 2). * **Studio Suite – 2 Queen Beds:** Features two queen beds, work desk, and full kitchen (sleeps up to 4). * **Deluxe Suite – 1 Queen Bed with Sofa Sleeper:** A more spacious studio layout featuring one queen bed, a pull-out sleeper sofa, and a full kitchen (sleeps up to 4). * **1-Bedroom Suite – 2 Queen Beds with Sofa Sleeper:** Features separate bedroom and living areas with two queen beds, a sleeper sofa, and a full kitchen. *(Note: Accessible room options, such as suites with mobility-accessible tubs and visual/hearing assistance features, are also available within these room categories).*

Q: Does Extended Stay America - Columbia - Greystone overlook the city skyline?

A: **No, it does not overlook the city skyline.** The **Extended Stay America Suites – Columbia – Greystone** (located at 180 Stoneridge Dr) is a low-rise, two-story suburban hotel situated about 3 miles northwest of downtown Columbia. Its immediate surroundings consist of local parking lots, trees, nearby highway corridors (I-126/Greystone Blvd), and commercial office parks near the Riverbanks Zoo. It does not have the elevation or proximity needed to offer views of the downtown skyline.

Q: Is Extended Stay America - Columbia - Greystone close to the beach?

A: **No**, it is not close to the beach. The hotel is located in **Columbia, South Carolina** (in the central, inland part of the state, near the Riverbanks Zoo and downtown Columbia). The nearest ocean beaches—such as those around Charleston, South Carolina—are roughly **115 to 125 miles away**, which typically takes about a **2-hour drive**.

Q: Does Extended Stay America - Columbia - Greystone offer audio-visual equipment?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer audio-visual (AV) equipment. This location is an economy extended-stay property focused on self-catering suite accommodations (kitchens, free Wi-Fi, and guest laundry) and does not feature conference rooms, meeting facilities, or event AV rental services.

Q: Does Extended Stay America - Columbia - Greystone offer meeting rooms or conference facilities?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer meeting rooms or conference facilities. As a budget, extended-stay property, its amenities are geared toward self-sufficient, long-term guests—such as in-room workspaces, full kitchens, on-site guest laundry, free Wi-Fi, and basic front-desk copy/fax services. If you need event or meeting space in that immediate area, nearby full-service properties (such as the **Embassy Suites by Hilton Columbia Greystone**) provide dedicated conference rooms and event facilities.

Q: Are attractions open year-round at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** is an extended-stay hotel rather than an amusement park or tourist site, so it does not operate attractions directly on the property. However, depending on what you are looking for: ### 1. On-Site Amenities * **Outdoor Swimming Pool:** The hotel's outdoor pool is **seasonal** and typically closes during the colder late autumn and winter months. * **Core Hotel Amenities:** Standard amenities like the fitness facilities, barbecue/picnic area, Wi-Fi, and 24-hour reception are open and accessible year-round. ### 2. Nearby Area Attractions Most major attractions surrounding the hotel operate year-round: * **Riverbanks Zoo and Botanical Garden** (located less than 1 mile / 15–20 minutes' walk away): Open daily year-round, except for Thanksgiving Day and Christmas Day. * **South Carolina State Museum & EdVenture Children's Museum:** Open year-round on regular weekly schedules. * **Columbia Museum of Art & Columbia Riverfront Canal / 3 Rivers Greenway:** Accessible year-round.

Q: Are summer rates higher at Extended Stay America - Columbia - Greystone?

A: **No, summer rates are generally not the highest rates** at the Extended Stay America Suites – Columbia – Greystone, nor across the Columbia, SC market. ### Typical Seasonal Trends in Columbia, SC: * **Summer (Low-to-Moderate Season):** Columbia tends to experience hot, humid summers, and the University of South Carolina is out of session. Travel data shows that mid-summer months (such as July and August) frequently offer some of the **cheapest average nightly rates** in the city, typically dropping 20% to 30% below peak periods. * **Fall & Spring (Peak Rates):** The highest hotel rates in the Columbia area typically occur in the **fall (September–November)** and **spring (April–May)**. Peaks are heavily driven by University of South Carolina events (especially SEC home football weekends, move-in, and graduation), Fort Jackson graduations, and state government/legislative activity. ### Factors That Might Make a Summer Rate Higher: While summer as a whole is not the peak season, you may still see elevated rates in specific circumstances: 1. **Length of Stay:** Like all Extended Stay America properties, nightly rates are tiered. Booking a short stay (1–3 nights) will cost significantly more per night than booking a weekly (7+ nights) or monthly (30+ nights) stay. 2. **Specific High-Demand Weekends:** Major holiday weekends (Memorial Day, Fourth of July, Labor Day) or large youth sports tournaments and events at nearby Lake Murray can cause temporary spikes in summer pricing. 3. **Short Booking Windows:** Last-minute bookings during weeks with high occupancy can be priced higher than booking in advance. To get the lowest rates, consider staying during the week rather than weekends, or booking for a 7+ night stretch to qualify for Extended Stay America's discounted long-term pricing.

Q: Are there seasonal summer activities offered at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer organized seasonal summer activities or entertainment programs. As a budget-oriented, extended-stay hotel, it primarily provides self-service accommodation features such as fully equipped in-room kitchens, free Wi-Fi, and guest laundry facilities. During the warmer months, guests have access to a few outdoor amenities: * An **outdoor picnic area** with **barbecue grills**. * A **seasonal outdoor swimming pool** (pool status and seasonal operating dates can vary, so it is recommended to call ahead to confirm availability). For summer recreation and activities, guests generally rely on nearby attractions, such as: * **Riverbanks Zoo and Garden** (under a 15-minute walk or brief drive away) * **Three Rivers Greenway / Saluda River Park** for riverfront trails, walking, and outdoor relaxation

Q: Are there special rates for holiday weekends at Extended Stay America - Columbia - Greystone?

A: The **Extended Stay America Suites – Columbia – Greystone** does not have a permanent, standing "holiday weekend" discount rate. Instead, pricing depends on availability and demand, meaning holiday weekends often see standard dynamic pricing rather than built-in discounts. However, you can secure lower rates for holiday weekend stays through the following options: ### 1. Seasonal Brand Sales & Promo Codes Extended Stay America frequently runs seasonal and holiday-specific nationwide promotions (such as Labor Day, Memorial Day, and winter holiday sales like *Dashing Through the Savings*). * These sales typically require entering a promo code on the website during booking and can offer anywhere from **15% to 50% off** qualifying stays. ### 2. Length-of-Stay Discounts Extended Stay America’s core discount model is based on duration rather than specific dates: * **Weekly stays (7+ nights):** Substantial per-night savings. * **Monthly stays (30+ nights):** Deepest discounted tiers. If your holiday trip extends into a week-long stay, your average nightly rate will drop automatically. ### 3. Extended Perks Rewards & Direct-Booking Discounts * Signing up for the free **Extended Perks** rewards program typically gives you **10% to 20% off** your next direct booking. * Advance booking discounts are frequently available if you reserve your room several weeks before the holiday. ### 4. Standard Affiliation Discounts When booking directly, select the "Special Rate" menu to check for eligible discounts: * **AAA / CAA** * **AARP / Senior** * **Military / Government** (verified through ID.me) *** **Tip:** For major event/holiday weekends in Columbia (such as USC football weekends, graduation, or peak summer travel), prices can rise quickly. It is best to check rates directly at [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) using your dates and apply any active promotional codes or member discounts at checkout. You can also contact the property front desk directly at **(803) 798-5101** to inquire about local group or weekend availability.

Q: Are there special spring break activities at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not host or offer organized spring break activities. As a budget-friendly, extended-stay hotel, it is designed for self-sufficient travelers and offers basic amenities such as: * In-suite kitchens (full-size refrigerator, stovetop, microwave) * Free grab-and-go breakfast and Wi-Fi * Outdoor picnic and BBQ grill area * On-site guest laundry facilities While the hotel itself does not organize events, it is located within a 5-to-15 minute drive of several popular family and spring break attractions in Columbia, SC, including: * **Riverbanks Zoo & Garden** (just a few minutes away) * **EdVenture Children's Museum** * **Columbia Canal and Riverfront Park / Three Rivers Greenway** * **Downtown Columbia & Five Points** (for dining, shopping, and entertainment)

Q: Does Extended Stay America - Columbia - Greystone offer off-season discounts?

A: **Extended Stay America Suites – Columbia – Greystone** does not have a formal coupon specifically named an "off-season discount," but it **effectively offers lower rates and seasonal savings during slower travel periods**: * **Seasonal Dynamic Pricing (Low Season):** Like most hotels, Extended Stay America uses demand-based pricing. The lowest room rates at the Columbia – Greystone location typically occur during the local off-season/winter months (most notably **December and February**, outside of major holidays), where base prices drop substantially compared to peak periods. * **Seasonal Sales & Promotions:** Extended Stay America frequently runs seasonal network-wide sales (such as fall, winter, or holiday promotional discounts) that apply to participating locations, including Columbia – Greystone. ### Other Ways to Lower the Rate at This Location: * **Length-of-Stay Discounts:** The hotel automatically tiers down the average nightly rate for weekly stays (7+ nights) and monthly stays (30+ nights). * **Standard Discounts:** They honor discounts for **AAA/CAA members, seniors (55+), military/government personnel**, and students. * **Extended Perks Rewards:** Signing up for their free *Extended Perks* program provides access to member-only rates and instant discount codes. To take advantage of off-season rates or active seasonal sales, check their website directly or compare dates through travel booking platforms, where off-season date ranges will reflect the lowest prices.

Q: Does Extended Stay America - Columbia - Greystone offer special Christmas packages?

A: **No, Extended Stay America – Columbia – Greystone does not offer curated Christmas packages** (such as festive gift baskets, holiday dining, or seasonal event bundles). Because Extended Stay America is an economy/midscale extended-stay hotel chain focusing on self-catering suites, they do not typically provide full-service resort- or holiday-themed experience packages. However, they do participate in chain-wide seasonal offerings around Christmas: * **Holiday Promo Codes and Sales:** Extended Stay America frequently runs seasonal promotions (such as their winter/holiday sales or promotional discount codes) offering discounts on nightly and weekly stays over the holidays. * **Standard Discounts:** Guests can also apply standard discounts during the holiday season, including AAA, Senior, Military/Government rates, and Extended Perks member pricing. If you are planning a trip during the Christmas holidays, check the **Deals** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the Greystone property directly to see what seasonal discount codes are active for your dates.

Q: Does Extended Stay America - Columbia - Greystone offer summer packages?

A: **Extended Stay America Suites – Columbia – Greystone does not offer curated, all-inclusive summer vacation packages** (such as bundled attraction passes, resort packages, or tour bundles). As a standard extended-stay budget hotel, the property focuses on suite accommodations featuring fully equipped kitchens, free Wi-Fi, and grab-and-go breakfast rather than resort-style package deals. However, you can often take advantage of seasonal discounts and savings during the summer months through the brand: * **Extended-Stay Discounts:** The hotel offers tiered, discounted rates for weekly (7+ nights) or monthly (30+ nights) bookings. * **Seasonal Promo Codes & Sales:** Extended Stay America frequently runs nationwide seasonal promotions (e.g., summer travel percentage-off coupon codes) via the **"Special Offers"** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com). * **Extended Perks:** Members of the free Extended Perks rewards program receive instant member-only discounts and dining/retail partner perks. * **Standard Concessions:** AAA, AARP, government, and military rates are eligible year-round. If you are looking for specific bundled rates (e.g., combined with tickets to the nearby Riverbanks Zoo & Garden), you would need to purchase tickets separately or contact the property directly at (803) 929-7700 to check if any local corporate or partner rates are currently available.

Q: Does Extended Stay America - Columbia - Greystone offer Valentine’s Day packages?

A: **No, Extended Stay America Suites – Columbia – Greystone does not offer Valentine’s Day packages.** Extended Stay America is a budget/extended-stay hotel brand designed for practical travel (such as business, relocations, or longer temporary stays) rather than romance or resort amenities. Their special offers are generally limited to extended-stay rates, seasonal percentage-off promotions, and standard discounts (such as AAA, senior, and military rates). They do not provide romantic packages, room decoration add-ons, or holiday dining specials. If you are looking for romantic Valentine’s Day packages in Columbia, SC, you will have much better luck checking full-service or boutique hotels in the area, such as **Hotel Trundle** or **Graduate Columbia**.

Q: Does Extended Stay America - Columbia - Greystone offer winter activities?

A: **No, Extended Stay America Suites – Columbia – Greystone does not offer winter activities.** It is a budget-friendly, extended-stay hotel located in Columbia, South Carolina. Its amenities are limited to standard hotel essentials such as in-suite kitchens, free Wi-Fi, laundry facilities, free parking, and grab-and-go breakfast. Because Columbia has a mild climate and the property is not a winter resort, it does not feature or organize snow sports or other winter-specific recreational activities.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer kids' programming, children's clubs, or organized activities during school breaks. It operates as a budget-friendly, extended-stay hotel focusing on basic amenities—such as suites with fully equipped kitchens, complimentary Wi-Fi, guest laundry, and pet-friendly accommodations—rather than resort-style entertainment or supervised youth programs.

Q: What activities, programming, and special offers does Extended Stay America - Columbia - Greystone provide during spring break season?

A: **Extended Stay America Suites – Columbia – Greystone** is a budget extended-stay hotel rather than a resort, so it **does not offer organized activities, entertainment programming, or dedicated spring break events**. Its offerings remain standard year-round, primarily catering to travelers, families, and long-term guests looking for self-sufficient accommodations. --- ### On-Site Amenities and Self-Directed Activities While the hotel does not run events or programs, guests visiting during the spring season have access to basic amenities: * **Outdoor Picnic & Barbecue Area:** Guests can use on-site picnic areas and BBQ grills for casual outdoor dining. * **Seasonal Pool Access:** Depending on the weather and property maintenance schedules, there is a seasonal outdoor pool area on site. * **In-Room Kitchens:** Every suite includes a fully equipped kitchen (stovetop, microwave, full refrigerator, cookware/utensils upon request), allowing guests to cook their own meals. * **Pet-Friendly Stays:** Dogs and cats are welcome (with an additional pet fee). * **Standard Inclusions:** Free Wi-Fi, daily grab-and-go breakfast items (muffins, oatmeal, coffee/tea), free self-parking, and 24-hour on-site guest laundry. --- ### Special Offers and Discounts Extended Stay America does not typically market "spring break packages," but visitors can take advantage of chain-wide discount structures and regional promotions: * **Tiered Length-of-Stay Discounts:** The brand automatically reduces nightly rates for longer bookings (e.g., 7+ nights or 30+ nights). * **Extended Perks Rewards Program:** Members receive instant booking discounts (usually 5%–10% off) plus coupons and partner discounts for local dining and car rentals. * **Standard Special Rates:** Discounted rates are available year-round for AAA/CAA members, seniors/AARP members, and active or retired military personnel. * **Chain-Wide Seasonal Coupon Codes:** Extended Stay America occasionally issues seasonal promo codes on its official website (e.g., spring direct-booking promo codes offering 10%–20% off multi-night stays). --- ### Nearby Spring Break Attractions Most guests staying at this location build their itinerary around nearby Columbia attractions: * **Riverbanks Zoo and Botanical Garden:** Located just a few minutes away (directly off Greystone Blvd), this is one of the area’s primary spring attractions. * **Three Rivers Greenway & Columbia Canal:** Popular for walking, biking, and scenic views along the Saluda and Broad rivers in mild spring weather. * **EdVenture Children’s Museum & South Carolina State Museum:** Located about 3 miles away near downtown Columbia.

Q: What children's activities and programs does Extended Stay America - Columbia - Greystone offer during the Christmas holiday period?

A: **Extended Stay America Suites – Columbia – Greystone does not offer any on-site children’s activities, kids' clubs, or holiday-themed programs** during Christmas or any other time of the year. The property operates as a self-service, budget-friendly extended-stay hotel. Its amenities are geared toward practical accommodation needs—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry, and grab-and-go breakfast—rather than resort-style entertainment or family programming. ### Family-Friendly Christmas Activities Nearby If you are traveling with children during the holiday season, several seasonal attractions are located just a short drive from the hotel: * **Riverbanks Zoo & Garden** (~5–10 minutes away): Typically hosts *Lights Before Christmas*, featuring holiday light displays, festive treats, and visits with Santa. * **EdVenture Children’s Museum** (~5–10 minutes away): Columbia’s large interactive children's museum often hosts winter break activities, crafts, and holiday workshops. * **South Carolina State Museum** (~5–10 minutes away): Regularly features seasonal planetarium shows, 4D holiday movie screenings (such as *The Polar Express*), and special winter exhibits. * **Downtown Columbia & Main Street**: Features the official city Christmas tree at the State House, along with seasonal outdoor ice skating at local winter pop-up rinks in the metro area.

Q: What events does Extended Stay America - Columbia - Greystone host for New Year’s Eve?

A: **Extended Stay America Suites – Columbia – Greystone does not host any New Year’s Eve events, parties, or galas.** As an extended-stay, budget-oriented lodging brand, this property focuses on self-catering accommodations—offering studio suites with fully equipped kitchens, complimentary grab-and-go breakfast, and guest laundry. It does not have event spaces, ballrooms, restaurants, or banquet facilities. Guests staying there for New Year’s Eve typically head into nearby **Downtown Columbia** (roughly a 5- to 10-minute drive away) for festivities, including: * **Capital City Fireworks & Main Street Celebrations:** Midnight countdowns and fireworks near the South Carolina State House. * **Local Rooftops and Bars:** Venues like The Vista, Main Street District, and Five Points host ticketed NYE parties, live music, and champagne toasts.

Q: What is the difference between early and late summer at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone** (located near Riverbanks Zoo and downtown Columbia, SC), the hotel itself offers consistent amenities year-round (fully equipped studio kitchens, complimentary grab-and-go breakfast, free Wi-Fi, and pet-friendly rooms). However, your stay experience between **early summer (late May through June)** and **late summer (August through September)** differs noticeably due to local Columbia events, college schedules, and weather: --- ### 1. Rates, Booking Demand, and University Traffic * **Early Summer (June):** * Columbia sees steady tourist and family travel (largely visitors heading to the nearby **Riverbanks Zoo & Garden**, state parks, or Lake Murray). * Room rates and occupancy are typical for summer vacation travel without severe local surges. * **Late Summer (August – September):** * **UofSC Move-in & Orientation:** In mid-to-late August, the nearby **University of South Carolina (UofSC)** begins fall semester move-in. Because the Greystone location offers extended-stay kitchenettes and multi-bed suites, it frequently hosts arriving students and relocating families. * **College Football Kickoff:** By late August and September, home football games at Williams-Brice Stadium bring major weekend surges in regional hotel demand, driving up room rates and lowering last-minute weekend availability. --- ### 2. Climate & Outdoor Living * **Early Summer:** * Daily highs generally sit in the upper 80s to low 90s (°F). While warm and humid, evenings are often comfortable enough to use the property's outdoor picnic and BBQ area or explore the nearby Three Rivers Greenway. * **Late Summer:** * Late July through August represents the peak of Columbia’s notorious "Famously Hot" summer weather, with temperatures frequently reaching the mid-to-upper 90s along with heavy humidity and higher heat indexes. Extended time outside is less comfortable, making in-room climate control and indoor attractions (like the Columbia Museum of Art or South Carolina State Museum) much more preferable. --- ### 3. Traffic and Commuting * **Early Summer:** Commuter traffic around the I-126/Greystone Boulevard corridor is relatively lighter and more predictable because primary and secondary schools as well as universities are out of session. * **Late Summer:** Traffic volume noticeably increases along I-126, I-26, and routes into downtown Columbia starting in mid-August with local school and university schedules resuming. --- ### Summary Recommendation * Choose **early summer** if you want more relaxed weekend availability, slightly milder outdoor weather, and easier transit into downtown Columbia. * If booking for **late summer**, plan well in advance—especially for weekends in August and September—to avoid university move-in and game-day price spikes.

Q: When is peak spring break season here at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone** (in Columbia, South Carolina), peak spring break activity spans from **early March through mid-April**, generally peaking during two overlapping windows: 1. **Mid-March (College Spring Break):** * The **University of South Carolina (USC)** typically takes its spring break during the **first to third week of March** (often the second full week of March). During this time, the hotel sees higher turnover and visits from students, visiting friends, and prospective students/families touring campuses. * Around the same time, Columbia's massive **St. Pat’s in Five Points** festival often draws thousands of regional visitors to the city. 2. **Late March through Mid-April (K–12 School Breaks & Family Travel):** * Local South Carolina public school districts (Richland and Lexington counties), as well as out-of-state school systems, hold their breaks around Easter and throughout early to mid-April. * Because this hotel is situated right off I-126 and just minutes from the **Riverbanks Zoo and Garden**—one of the state's most popular family attractions—there is a surge in leisure and family bookings during these elementary/high school vacation weeks. If you are planning a trip or booking extended rates, expect higher occupancy and firmer rates throughout **March and April**.

Q: Are there boating or sailing experiences at Extended Stay America - Columbia - Greystone?

A: **No**, there are no boating or sailing experiences at the **Extended Stay America Suites - Columbia - Greystone**. The property is a budget extended-stay roadside hotel located at 180 Stoneridge Drive in Columbia, South Carolina. Its amenities are limited to standard hotel conveniences such as in-room kitchens, free Wi-Fi, guest laundry, parking, and barbecue/picnic areas. It is not a waterfront resort and does not offer marina facilities, boat rentals, or water sports. If you are looking for boating or sailing in the Columbia area: * **Lake Murray** (roughly 15–20 miles northwest) is the primary destination for boating, sailing, and boat/jet ski rentals in the region. * The nearby **Saluda and Broad Rivers** offer river activities, such as kayaking, canoeing, and tubing, through local independent outfitters.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer cooking classes or culinary experiences. It is a budget, extended-stay hotel where suites come equipped with self-service kitchens (stovetop, microwave, full-size refrigerator, and basic cookware) designed solely for guests to prepare their own meals. *(Note: People sometimes confuse this property due to the name overlap with **The Culinary Institute of America at Greystone** located in St. Helena/Napa Valley, California, which is famous for hands-on cooking classes and culinary boot camps).*

Q: Are there cultural workshops or local art experiences at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer cultural workshops, art classes, or local art programming. It is a budget-friendly, extended-stay hotel that focuses primarily on practical lodging essentials, such as fully equipped in-room kitchens, free Wi-Fi, on-site laundry facilities, and grab-and-go breakfast. However, the hotel is located just a short drive from several of Columbia’s main cultural institutions where you can find workshops and art experiences: * **Columbia Museum of Art (CMA):** Located downtown (about 2–3 miles away), CMA regularly hosts hands-on studio classes, art workshops, gallery tours, and community events. * **The Vista Arts & Entertainment District:** Situated nearby in downtown Columbia, this area features numerous independent art galleries, pottery and craft studios, and local cultural festivals. * **South Carolina State Museum:** Located about 3 miles away, offering historical exhibits, planetarium shows, and rotating cultural/educational programs.

Q: Are there daily scheduled activities or programming at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer daily scheduled activities or organized guest programming. It operates as an economy, self-catered extended-stay hotel rather than a resort. Its amenities are geared toward independent living—such as in-room fully equipped kitchens, complimentary Wi-Fi, on-site guest laundry, free grab-and-go breakfast, and an outdoor picnic/grilling area—with no scheduled social events or daily activity calendars.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer eco-tourism, guided nature excursions, or tour booking services. It is a budget/extended-stay hotel that primarily provides standard lodging amenities such as in-room kitchens, free Wi-Fi, and self-service laundry. However, the hotel is located very close to several popular outdoor and nature spots where you can plan your own outings: * **Riverbanks Zoo and Botanical Garden:** Less than a mile away (within walking or short driving distance) along the Saluda River. * **Three Rivers Greenway / Saluda Riverwalk:** Roughly a 10-minute walk from the property, offering paved riverfront trails suitable for walking, birdwatching, and cycling. * **Congaree National Park:** Located about 20–25 miles southeast of Columbia, featuring old-growth bottomland hardwood forests, boardwalk hiking trails, and canoeing/kayaking routes.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Columbia - Greystone?

A: **No, there are no exclusive partnerships or official ticket packages** between the **Extended Stay America Suites – Columbia – Greystone** and local attractions. While the hotel is located very close to several major Columbia attractions—most notably **Riverbanks Zoo and Garden** (under half a mile away), the South Carolina State Museum, and the Riverbanks Botanical Garden—it operates as a budget extended-stay property and does not offer on-site concierge ticketing or co-branded attraction packages. ### Potential Ways to Save * **Extended Perks Rewards:** Members of the brand’s free loyalty program (*Extended Perks*) sometimes have access to nationwide merchant discounts through their member portal, which occasionally includes rental cars, dining, or general entertainment/attraction partners. * **Standard Hotel Discounts:** The property honors standard promotional rates, including AAA/Auto Club, military/government, senior rates, and discounts for multi-night stays. * **Local Attraction Deals:** Tickets for nearby venues (like Riverbanks Zoo) should be purchased directly through their respective official websites or local visitor centers for any seasonal promotions or resident discounts.

Q: Are there food tours arranged through Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not organize or offer food tours. As a budget, extended-stay hotel chain, its services are limited to standard self-catering amenities (in-room kitchens, grab-and-go breakfast, guest laundry, and basic front desk services) and it does not operate a concierge desk or arrange guided activities. If you are looking for food tours in the Columbia, SC area, you will need to book directly through independent local operators or platforms like Viator or TripAdvisor (such as historic downtown walking/culinary tours or brewery tours in the Congaree Vista and Main Street districts).

Q: Are there group team-building activities at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer organized group team-building activities or dedicated event/meeting facilities. It is an economy extended-stay hotel focused primarily on self-service lodging, with standard amenities limited to in-suite kitchens, complimentary Wi-Fi, guest laundry facilities, a picnic area, and an outdoor seasonal pool. If you are planning team-building events in the area, you would need to arrange them off-site. Fortunately, the hotel is located near several popular group attractions in Columbia, SC, including: * **Riverbanks Zoo & Garden** (just a few minutes away) * **Saluda River & Riverfront Park** (kayaking, walking trails, and outdoor group activities) * Escape rooms and conference spaces in downtown Columbia/The Vista (about 3–4 miles away)

Q: Are there indoor activities for bad weather at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone does not offer dedicated on-site indoor activities or recreational amenities.** As a budget, extended-stay property, its indoor features are limited strictly to hotel essentials: * No indoor pool * No fitness center or game room * In-room entertainment is limited to flat-screen TVs with cable/premium channels and free Wi-Fi ### Nearby Indoor Alternatives for Rainy Days If bad weather keeps you from outdoor plans, there are several top indoor attractions within a short drive (roughly 5 to 10 minutes) from the hotel: * **South Carolina State Museum** (~2.9 miles): Offers four floors of art, cultural history, natural science, a digital dome planetarium, and an interactive 4D theater. * **EdVenture Children's Museum** (~2.9 miles): Located right next to the State Museum, this is ideal if traveling with kids, featuring hands-on indoor exhibits and play areas. * **Columbia Museum of Art** (~3.2 miles): Located in downtown Columbia, featuring extensive indoor galleries and rotating exhibits. * **Columbiana Centre** (~10–12 minutes away): A traditional indoor shopping mall with retail stores, indoor dining, and an indoor carousel.

Q: Are there interactive or educational programs at Extended Stay America - Columbia - Greystone?

A: **No, there are no interactive or educational programs** offered at Extended Stay America Suites – Columbia – Greystone. This property operates as a standard, budget extended-stay hotel focused on self-sufficient accommodations. Its amenities are limited to essentials such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, free parking, and grab-and-go breakfast. It does not offer guest activities, workshops, or programming. However, the hotel is located less than two miles from several major educational and interactive attractions in Columbia: * **Riverbanks Zoo and Botanical Garden** (offering educational exhibits, hands-on animal encounters, and seasonal programs) * **South Carolina State Museum** (featuring interactive science exhibits, a planetarium, and an observatory) * **EdVenture Children's Museum** (focused on interactive, hands-on learning for children)

Q: Are there proposal or anniversary packages at Extended Stay America - Columbia - Greystone?

A: **No, Extended Stay America – Columbia – Greystone does not offer proposal, anniversary, or romance packages.** Extended Stay America is a budget- and extended-stay-focused hotel chain designed primarily for temporary housing, business travelers, and long-term guests. As such, their amenities are centered around essentials like in-room kitchens, free Wi-Fi, and on-site laundry. They do not feature concierge services, special-occasion add-ons, or event-planning packages. ### Romantic Alternatives in Columbia, SC If you are looking for hotels in the Columbia area that cater to anniversaries, proposals, or romantic weekend getaways, you might consider: * **Graduate by Hilton Columbia** (near the USC campus) – A boutique hotel with distinct design, dining, and romantic vibe. * **Sheraton Columbia Downtown Hotel** or **Hotel Trundle** – Located in the Main Street / Vista district, with stylish boutique atmospheres and easy access to fine dining. * **The Chestnut Cottage Bed & Breakfast** – Offers a traditional, intimate romantic setting often featuring celebration or romance packages.

Q: Are there romantic experience packages at Extended Stay America - Columbia - Greystone?

A: **No, there are no romantic experience packages** offered at Extended Stay America Suites – Columbia – Greystone. Extended Stay America is a budget- and extended-stay-focused hotel chain designed primarily for long-term travelers, business guests, and temporary relocations. Their amenities center around practical necessities—such as fully equipped in-room kitchens, free Wi-Fi, and on-site guest laundry—rather than hospitality extras like romance packages, champagne, flowers, or spa services. If you are looking for romantic packages (such as couples' weekend deals, wine and dining credits, or curated room setups) in the Columbia, SC area, you would have better options looking into full-service, boutique, or upscale hotels downtown, such as: * **Graduate Columbia** * **Hotel Trundle** * **Sheraton Columbia Downtown Hotel**

Q: Are there seasonal or holiday events at Extended Stay America - Columbia - Greystone?

A: **No, Extended Stay America – Columbia – Greystone does not host on-site seasonal or holiday events.** It operates as a mid-tier, budget extended-stay property focusing on practical amenities (such as in-room kitchens, guest laundry, and grab-and-go breakfast) rather than full-service entertainment, resort activities, or event programming. However, you can find seasonal events in two ways related to the property: * **Brand-Wide Promotions:** Nationally, Extended Stay America occasionally runs digital holiday promotions (such as seasonal discount codes or corporate giveaways like "12 Days of Holiday Cheer" online). * **Local Events Nearby:** The hotel is located near popular Columbia, SC attractions that host major seasonal celebrations. In particular, **Riverbanks Zoo and Garden** is less than a mile away and hosts popular annual events such as *Lights Before Christmas* (winter) and *Boo at the Zoo* (fall).

Q: Are there sunrise or sunset experiences at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer any sunrise or sunset experiences, rooftop decks, or scenic viewing programs. It is a standard, budget-focused extended-stay property designed for long- or short-term lodging, offering practical amenities such as in-room kitchens, free Wi-Fi, and grab-and-go breakfast. However, because the hotel is located very close to the **Saluda River** and the **Three Rivers Greenway** (just a short walk or drive away), you can easily catch scenic sunrises and sunsets nearby along the riverfront walking trails or at the **Columbia Riverfront Park**.

Q: Are there teen-focused experiences at Extended Stay America - Columbia - Greystone?

A: **No, there are no teen-focused experiences or dedicated youth programs** at Extended Stay America Suites – Columbia – Greystone. As a budget, extended-stay hotel, the property is designed around practical, self-service amenities such as: * Suites with fully equipped kitchens * Free Wi-Fi * Flat-screen TVs with cable * On-site guest laundry and barbecue/picnic areas The hotel does not offer youth clubs, teen lounges, game rooms, or organized activities. However, its location off I-126 puts it close to several off-site attractions that teens may enjoy: * **Riverbanks Zoo and Garden** (under a mile away), which features a zip line canopy tour and ropes challenge course. * **Three Rivers Greenway / Saluda Riverwalk**, popular for walking, running, or kayaking. * **Downtown Columbia & the Vista**, offering escape rooms, bowling, movie theaters, and dining within a 5-to-10-minute drive.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Columbia - Greystone?

A: **No, there are no VIP or exclusive-access experiences at Extended Stay America Suites – Columbia – Greystone.** This location is an economy, extended-stay hotel designed primarily for practical, long-term, and budget-conscious travel. Its amenities are basic and self-service, typically limited to: * Fully equipped in-room kitchens (refrigerator, microwave, stovetop) * Free standard Wi-Fi * On-site guest self-service laundry * Free grab-and-go breakfast options * Free self-parking * Outdoor barbecue/picnic area The property does not feature executive club lounges, VIP concierge services, private floor access, or luxury amenities. Extended Stay America does have an overarching brand loyalty program (*Extended Stay America Rewards / Perks*), which offers standard membership benefits like booking discounts and partner coupons, but this does not translate into exclusive on-site VIP experiences.

Q: Are there water parks or splash areas at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not have a water park, splash pad, or aquatic area of that kind. As an economy, extended-stay hotel, it focuses on long-term essentials like in-suite kitchens, complimentary Wi-Fi, and on-site laundry facilities. If you are looking for splash areas nearby, the **Riverbanks Zoo and Garden** is just a few minutes away and features a dedicated children's splash play zone (Waterfall Junction).

Q: Are there water sports available on-site at Extended Stay America - Columbia - Greystone?

A: **No**, there are no water sports available on-site at the Extended Stay America Suites – Columbia – Greystone. It is a standard extended-stay hotel offering basic amenities such as suites with kitchens, free Wi-Fi, guest laundry facilities, and parking. While it is located near the Saluda River and the Three Rivers Greenway, any water-related activities (such as kayaking, tubing, or paddleboarding) would need to be arranged off-site through local outfitters or river access points nearby.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer wellness retreats, themed weekends, or organized resort programming. The property operates as a standard, budget-to-midscale extended-stay hotel focused on self-catering and practical lodging. Its amenities are geared toward longer stays, such as in-room fully equipped kitchens, guest laundry facilities, basic grab-and-go breakfast, and complimentary Wi-Fi, rather than retreat packages or themed guest activities. If you are looking for wellness retreats or curated themed weekend getaways, you will want to look at dedicated wellness resorts, boutique retreats, or spa hotels elsewhere in South Carolina or the broader Southeast region.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America – Columbia – Greystone does not offer kayaking or paddleboarding rentals or bookings. It is a budget/extended-stay hotel that provides basic lodging amenities such as in-suite kitchens, free Wi-Fi, and laundry facilities. However, the hotel is located near the **Saluda River** and downtown Columbia, where you can arrange water activities through nearby independent local outfitters, such as: * **Palmetto Outdoor** (operates rentals and river trips along the Saluda and Congaree Rivers). * **Saluda Shoals Park** (a short drive away, offering kayak/canoe rentals and river access). * **Lake Murray** (approx. 20–25 minutes away, with several outfitters offering stand-up paddleboard and kayak rentals).

Q: Does Extended Stay America - Columbia - Greystone arrange fishing trips?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not arrange or offer fishing trips. As a budget-friendly, extended-stay hotel, it provides basic self-catering lodging (such as in-room kitchenettes, on-site laundry, and free Wi-Fi) and does not have concierge services, tour desks, or excursion packages. If you are looking to fish during your stay, the hotel is located near the **Saluda River** and within driving distance of **Lake Murray**, but you will need to book private local fishing guides or charters independently.

Q: Does Extended Stay America - Columbia - Greystone host family movie nights or events?

A: **No, Extended Stay America – Columbia – Greystone does not host family movie nights or planned guest social events.** Extended Stay America operates as a self-catering, budget-friendly extended-stay brand. Its properties focus on essential amenities—such as suites with full kitchens, free Wi-Fi, on-site guest laundry, grab-and-go breakfast, and pet-friendly rooms—rather than organized guest activities, entertainment programming, or event hosting.

Q: Does Extended Stay America - Columbia - Greystone offer curated city itineraries?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer curated city itineraries. As a budget-oriented, self-service extended-stay hotel, it provides basic accommodation amenities such as fully equipped in-room kitchens, free Wi-Fi, guest laundry facilities, grab-and-go breakfast, and pet-friendly rooms. It does not have a concierge desk, tour desk, or customized travel-planning services. However, the hotel is located close to several prominent Columbia attractions (such as the Riverbanks Zoo & Garden, the South Carolina State Museum, and downtown Columbia), and front desk staff can typically provide standard local directions or point you toward Columbia’s visitor resources.

Q: Does Extended Stay America - Columbia - Greystone offer guided tours?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer guided tours. It operates as a standard budget-friendly extended-stay hotel focusing on self-catering amenities, such as in-room kitchens, free Wi-Fi, on-site guest laundry, and free parking. It does not have a tour desk or concierge service to arrange or provide excursions. However, the hotel is located close to several local attractions (such as the Riverbanks Zoo and Botanical Garden, the South Carolina State Museum, and the Three Rivers Greenway), where you can book guided tours directly through those venues or third-party tour operators in the Columbia area.

Q: Does Extended Stay America - Columbia - Greystone offer hiking excursions?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer hiking excursions. It operates as a standard budget-friendly, extended-stay hotel providing basic lodging amenities such as in-room kitchens, free Wi-Fi, guest laundry, and on-site parking. It does not have an activities desk, concierge service, or tour-organizing programs. However, the hotel is located near several popular outdoor walking and hiking spots in the Columbia, SC area that you can explore independently: * **Three Rivers Greenway / Columbia Canal & Riverfront Park** (approx. 5–10 minutes away) * **Harbison State Forest** (approx. 15 minutes away, featuring over 18 miles of hiking trails) * **Congaree National Park** (approx. 30–35 minutes away, known for boardwalk loops and hiking trails through old-growth bottomland forest)

Q: Does the property host retreat-style experiences at Extended Stay America - Columbia - Greystone?

A: **No.** Extended Stay America Suites - Columbia - Greystone does not host retreat-style experiences. It operates as a standard, budget-to-midscale extended-stay hotel aimed at individual travelers, contractors, and people needing temporary or long-term lodging. Its amenities are geared toward self-sufficient, extended living—such as in-room full kitchens, guest laundry facilities, grab-and-go breakfast, and free parking—and it does not feature meeting spaces, event venues, wellness programming, or organized retreat services.

Q: Does the property provide adventure tours at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not provide adventure tours. It is a budget-friendly, extended-stay hotel that focuses on essential lodging accommodations, such as suites with fully equipped kitchens, free Wi-Fi, laundry facilities, and grab-and-go breakfast. It does not operate tour desks or offer outdoor/adventure excursion packages. However, the property is located near outdoor recreational spots—such as the Three Rivers Greenway and the Saluda River—where guests can arrange their own hiking, kayaking, or sightseeing activities through independent local outfitters.

Q: Is there a kids club at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not have a kids club. It is an extended-stay, budget-oriented hotel that focuses on basic conveniences—such as in-room kitchens, free Wi-Fi, and guest laundry facilities—rather than resort-style childcare or supervised children's activities.

Q: Is there live entertainment at night at Extended Stay America - Columbia - Greystone?

A: **No**, there is no live entertainment at night at Extended Stay America Suites - Columbia - Greystone. This property is a budget, extended-stay hotel focused on self-sufficient accommodations. It does not have an on-site bar, lounge, restaurant, or performance venue. For nighttime live music, comedy, or performances, you would need to head into downtown Columbia (such as the Vista or Five Points entertainment districts), which is about a 5- to 10-minute drive away.

Q: Is there structured programming for different age groups at Extended Stay America - Columbia - Greystone?

A: **No**, there is no structured programming or organized activities for different age groups at **Extended Stay America Suites – Columbia – Greystone**. Extended Stay America is a budget-oriented, self-catering extended-stay hotel chain designed primarily for independent travel and long-term lodging. The property focuses on basic practical amenities—such as suites with full kitchens, complimentary Wi-Fi, guest laundry, and pet-friendly rooms—and does not operate resort-style facilities, kids' clubs, youth camps, or scheduled activity programming. Families visiting the area typically rely on nearby off-site attractions for age-appropriate activities, such as the **Riverbanks Zoo and Garden** and the **EdVenture Children's Museum**, both located a short drive away.

Q: Are there local festivals or seasonal events at Extended Stay America - Columbia - Greystone?

A: The **Extended Stay America Suites – Columbia – Greystone** is a standard limited-service, extended-stay hotel and does not host its own festivals or seasonal events on-site. However, because the hotel is located just off I-126 near the Greystone Boulevard corridor, it sits within minutes of downtown Columbia and surrounding venues that host major annual festivals and seasonal events: ### Directly Nearby * **Boo at the Zoo & Lights Before Christmas (Riverbanks Zoo & Garden):** Located less than a mile away, the zoo hosts popular seasonal events, including family-friendly Halloween trick-or-treating in October and a holiday light display throughout December. ### Nearby in Greater Columbia (5–10 Minutes Away) * **South Carolina State Fair (October):** Columbia’s largest fall tradition, held at the State Fairgrounds, featuring rides, concerts, exhibits, and fair food. * **Columbia International Festival (Spring):** Held at the State Fairgrounds, showcasing world music, cultural exhibits, and international cuisine. * **St. Pat’s in Five Points (March):** One of the Southeast’s largest St. Patrick’s Day festivals, featuring live music stages, a parade, and local vendors. * **Columbia Food & Wine Festival (Spring):** A multi-day culinary celebration held in downtown Columbia. * **Famously Hot SC Pride (Fall):** An annual downtown festival and night parade along Main Street celebrating the LGBTQ+ community. * **Columbia’s Greek Festival (Fall):** An annual fall event at the Holy Trinity Greek Orthodox Cathedral featuring traditional dancing, music, and food. If you are planning a trip around a specific time of year, checking the **Experience Columbia SC** calendar before your stay will provide exact dates and ticketing details.

Q: Can I book excursions through Extended Stay America - Columbia - Greystone?

A: **No, you cannot book excursions directly through Extended Stay America Suites - Columbia - Greystone.** Extended Stay America is a budget/extended-stay hotel brand designed for self-sufficiency. The property focuses on basic long- and short-term accommodations—such as in-suite kitchens, guest laundry facilities, free Wi-Fi, and a front desk—and does **not** feature a concierge desk, tour desk, or ticket-booking service. If you are planning to visit nearby attractions (such as the Riverbanks Zoo & Garden, EdVenture Children's Museum, or Congaree National Park), you will need to book tickets and tours directly through the attraction websites or third-party tour platforms (such as Viator or GetYourGuide). The hotel front desk staff may be able to give general directions or local recommendations, but they cannot process bookings for you.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Columbia - Greystone?

A: **No, there are no specific laundry discounts or promotions** at Extended Stay America - Columbia - Greystone. At Extended Stay America properties, the laundry setup works on standard amenities rather than special discounts: * **Self-Service Facility:** Rather than a full-service valet or dry cleaning service, the property features a 24/7 on-site, coin-/card-operated guest laundry room. * **Fixed Pricing:** The washers and dryers run at standard flat rates per cycle (typically $2.50 to $3.50 per wash or dry cycle, plus detergent vending if needed), and these machines do not accept promotional codes or room-rate coupons. **Ways to save:** * Promotions and discounts at this hotel apply directly to **room rates**—such as their *Extended Perks* program (typically 10%–20% off), length-of-stay discounts (weekly/monthly rates), or AAA/military rates. * To save on laundry specifically, guests are encouraged to bring their own high-efficiency (HE) detergent and dryer sheets rather than purchasing single-use boxes from the front desk or vending machines.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Columbia - Greystone?

A: **Yes**, there are on-site self-service laundry facilities available at Extended Stay America Suites - Columbia - Greystone. The property features 24/7 coin-operated washers and dryers for guest use.

Q: Can I request dry cleaning at Extended Stay America - Columbia - Greystone?

A: **No**, the Extended Stay America Suites – Columbia – Greystone does not offer in-house or valet dry cleaning services. Instead, the hotel provides: * **Self-service guest laundry facilities:** Coin- or card-operated washers and dryers on site, accessible 24/7. * **In-room ironing amenities:** An iron and ironing board are provided in each suite. If you need professional dry cleaning, you will have to use a local dry cleaner in the Columbia area. You can contact the front desk during your stay for recommendations of nearby cleaners or local laundry pickup/delivery options.

Q: Does Extended Stay America - Columbia - Greystone have a coin-operated laundry facility?

A: **Yes**, Extended Stay America Suites - Columbia - Greystone has an on-site, self-service coin-operated guest laundry facility. The washers and dryers are available for guests 24 hours a day.

Q: Does Extended Stay America - Columbia - Greystone offer on-site laundry services?

A: **Yes**, Extended Stay America Suites – Columbia – Greystone offers **on-site guest laundry facilities**. These are self-service, coin-operated washers and dryers accessible to guests.

Q: How do I arrange laundry service at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, laundry is handled as a **self-service amenity** rather than a full-service, drop-off, or valet dry-cleaning service. To do your laundry during your stay: 1. **Locate the Guest Laundry Room:** The hotel features an on-site guest laundry room open 24 hours a day. You can ask the front desk for its exact location (typically on the ground floor near the lobby or common areas) and keycard access if the door is locked. 2. **Payment:** The washers and dryers are coin- or card-operated. If the machines require quarters, the front desk can assist you with change. 3. **Detergent & Supplies:** Single-use detergent and fabric softener packets are typically available for purchase either through a vending machine inside the laundry room or at the front desk. 4. **Ironing:** Suites include a full-size iron and ironing board inside the room for pressing your clothes after drying. *(Note: If you need to refresh hotel-provided linens and towels, you do not need to wash them yourself—you can exchange used towels and bed sheets for fresh ones at the front desk).*

Q: Is same-day dry cleaning available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer same-day dry cleaning services. The property provides **self-service, coin-operated guest laundry facilities** (washers and dryers) on-site, as well as an iron and ironing board in the rooms. If you need same-day dry cleaning, you will need to utilize a local third-party dry cleaner or laundry service in the Columbia area.

Q: Is same-day laundry service available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America – Columbia – Greystone does not offer a full-service or same-day valet/dry-cleaning laundry service. Instead, the property provides **self-service, coin-operated guest laundry facilities** (washers and dryers) on-site that are accessible to guests 24/7. You can do your own laundry at any time, but the hotel staff will not wash or fold it for you.

Q: Is valet dry cleaning available at Extended Stay America - Columbia - Greystone?

A: **No, valet dry cleaning is not offered** directly by Extended Stay America Suites - Columbia - Greystone. Instead, the hotel provides a **24/7 coin-operated, self-service guest laundry facility** (washers and dryers) on-site. If you require dry cleaning during your stay, you will need to utilize an independent local dry cleaner or a third-party pickup/delivery laundry service in the Columbia area.

Q: What is the turnaround time for laundry service at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** does not offer a full-service or drop-off laundry service. Instead, the property features a **self-service, coin-operated guest laundry room**. Because it is self-service: * **Turnaround time:** Immediate / on-demand—it takes only as long as running your loads through the on-site washers and dryers (typically around **60 to 90 minutes** total). * **Availability:** The laundry facility is open to guests **24 hours a day, 7 days a week**. *Note: If you are looking for same-day or next-day wash-and-fold/dry-cleaning turnaround, you will need to arrange service through a local Columbia third-party pickup and delivery laundry service.*

Q: What laundry services are available at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, the following laundry amenities and services are available: * **Self-Service Guest Laundry Room:** An on-site laundry facility equipped with washers and dryers. * **24/7 Access:** The laundry facilities are open 24 hours a day, allowing you to wash and dry clothes at your convenience. * **Coin/Card-Operated Machines:** The washers and dryers operate for an additional fee per load (traditionally coin-operated or payable by laundry card/app depending on machine updates). * **In-Room Ironing Equipment:** Suites include a full-size iron and ironing board for personal use. *Note: The hotel provides self-service facilities only and does not offer full-service wash-and-fold or dry cleaning services.*

Q: Are loyalty perks included with packages at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, loyalty perks depend entirely on **how the package was booked** and what type of "package" it is: ### 1. Extended Stay America’s "Extended Perks" Loyalty Program Extended Stay America uses a brand-wide program called **Extended Perks**. * **If you booked through a third party (e.g., Expedia, Priceline flight+hotel packages):** In general, third-party and wholesale package bookings **do not include member perks or exclusive member discounts**. Most hotel programs require direct booking through the hotel chain to apply loyalty benefits. * **If you booked a direct extended-stay rate/package (e.g., Extended Plus Program or weekly/monthly tier):** If you are signed into your Extended Perks account and book directly through ESA, your perks will apply. ### 2. What Perks are Actually Included with Extended Perks? Extended Perks does not use traditional hotel elite tiers or points. Instead, it offers: * **Exclusive Member Rates** (when booking direct). * **Complimentary Early Check-In & Late Check-Out** (specifically on stays of **7 or more nights**, subject to availability). * **Monthly prize drawings** and national discounts on retail, dining, and rental cars. *(Note: Standard amenities like fully equipped kitchens, free Wi-Fi, and grab-and-go breakfast are already complimentary for all guests regardless of membership status).* ### 3. Mail and Parcel Packages If your question refers to **receiving mail/deliveries (packages)** at the property: * Receiving guest deliveries at the front desk is a standard guest service rather than a loyalty perk. * Extended Stay America allows parcels to be shipped to the hotel for registered guests at no extra membership requirement (a valid ID matching the reservation name is required for pickup). **Tip:** If you have booked a vacation package through an online travel agency (OTA), you can call the front desk at Extended Stay America – Columbia – Greystone directly to ask if they will link your Extended Perks profile or grant courtesy early check-in/late check-out based on availability.

Q: Are member rates lower than public rates at Extended Stay America - Columbia - Greystone?

A: **Yes, member rates are lower than standard public rates** at Extended Stay America Suites - Columbia - Greystone. Through the brand's free rewards program, **Extended Perks**, registered members have access to: * **Exclusive Member Rates:** Typically a discount (often around 5% to 10% off the standard, non-member Best Available Rate) applied directly when booking online at esa.com (while logged into your account), via the app, or through their reservation line. * **Promotional Discounts:** New members frequently receive promotional welcome codes or access to special member-only weekly rates. Because enrollment in Extended Perks is free, you can sign up on their website before booking to immediately see and apply the discounted member rate compared to the standard public rate.

Q: Are there AAA or AARP discounts at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** offers the following discounts: * **AAA Discount:** **Yes.** Extended Stay America offers an **Auto Club/AAA discount** on short-term stays (typically 1 to 6 nights). You can select the "Auto Club/AAA" rate when booking online or by phone. You must present a valid AAA membership card and photo ID at check-in. * **AARP / Senior Discount:** Extended Stay America does **not** offer a discount tied exclusively to AARP membership; instead, they offer a general **Senior Discount** to anyone **55 years of age or older**. You do not need an AARP membership card to receive this rate, though a valid photo ID confirming your age is required at check-in. *Tip: Discounter rates are subject to room availability. Also check their standard weekly/monthly rates, as Extended Stay America's tiered length-of-stay pricing or free Extended Perks membership rates can sometimes be cheaper than AAA or senior rates.*

Q: Are there advance purchase discounts at Extended Stay America - Columbia - Greystone?

A: **Yes**, Extended Stay America – Columbia – Greystone participates in the chain’s standard **Advance Purchase Rate** program. Key details regarding the advance purchase rate include: * **Discount:** Booking in advance generally provides up to **10% off** the standard nightly rate (savings vary by season, availability, and how far in advance you book). * **Payment Requirement:** The full amount of the stay (including taxes and fees) must be prepaid at the time of reservation. * **Cancellation Policy:** Advance Purchase reservations are strictly **non-refundable and non-cancellable** after an initial 24-hour grace period following booking. If you cancel after 24 hours or do not check in, the prepayment is forfeited. To check availability and book: 1. Search your dates directly on the official **Extended Stay America** website. 2. Look for the **"Advance Purchase"** or **"Plan Ahead & Save"** rate option listed under the room types. 3. You can also compare this against their **Extended Perks Member Rate** or weekly/monthly tier discounts, as longer stays (7+ or 30+ nights) often offer even deeper savings.

Q: Are there all-inclusive options at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer all-inclusive options. It operates as a budget extended-stay hotel rather than a resort. Standard room bookings do, however, come with a few complimentary amenities: * A basic **grab-and-go breakfast** (typically coffee, packaged muffins, oatmeal, or breakfast bars) * **Free Wi-Fi** * **Free self-parking** * **In-room full kitchens** (equipped with a stovetop, microwave, full-size refrigerator, and cookware/utensils) designed for self-catering There are no inclusive meal plans, on-site restaurants, or open-bar services available at this property.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Columbia - Greystone?

A: **Yes, the Columbia – Greystone location is eligible for Black Friday and Cyber Monday promotions.** Extended Stay America runs **brand-wide Black Friday and Cyber Week sales** across its participating properties nationwide, rather than running individual promotions exclusive solely to the Columbia – Greystone hotel: ### What to Expect: * **The Deals:** Extended Stay America typically launches an annual **Cyber Week / Black Friday Sale** where guests can save up to **55%–61% off** stays depending on length of booking and dates. * **Promo Codes:** These offers usually require a seasonal promo code entered into the "Special Rate" box on the official website. * **Rewards Member Exclusives:** Members of their free loyalty program (**Extended Perks**) frequently get early access, deeper discounts (often an extra 10% or more), or member-only flash sales. * **Third-Party Travel Sites:** OTAs like Expedia, Booking.com, and Rakuten/cashback portals also routinely offer sitewide Black Friday hotel coupons or boosted cash-back rates that can be applied when reserving this specific location. ### Tips for Booking: 1. **Check Mid-to-Late November:** Extended Stay America’s Cyber Week promotions typically go live during Thanksgiving week and run through the Tuesday following Cyber Monday. 2. **Join Extended Perks:** Sign up for free on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) in advance so you receive the promo code announcements via email as soon as the sale drops. 3. **Check Stay Restrictions:** These holiday discounts often feature tier-based pricing (larger percentage discounts for stays of 7+ or 30+ nights) and may include blackout dates for specific travel periods.

Q: Are there corporate discounts available at Extended Stay America - Columbia - Greystone?

A: **Yes, corporate discounts are available** at **Extended Stay America Suites – Columbia – Greystone**. You can access or set up these discounts in a few different ways: 1. **Existing Corporate Rates / Promo Codes:** If your employer or client already has a negotiated corporate account with Extended Stay America, you can apply your company’s corporate ID/promo code when booking through the [Extended Stay America website](https://www.extendedstayamerica.com) or corporate travel management tools (like Concur, Egencia, etc.) to view discounted rates. 2. **Company Accounts (Client Connect / Corporate Sales):** If your company frequently books extended stays or project housing (for construction crews, traveling healthcare workers, corporate relocations, etc.), your company can partner directly through Extended Stay America’s **Client Connect / Corporate Accounts program**. This unlocks: - Customized preferred partner pricing - Direct corporate billing and streamlined booking - Dedicated account management 3. **Government & Military Rates:** If your travel is business-related for federal, state, or military purposes, this location accepts official government/military per-diem-aligned rates. 4. **Tiered "Stay Longer, Save More" Rates:** Even without a formal company agreement, the Columbia – Greystone location automatically applies discounted weekly (7+ nights) and monthly (30+ nights) rate tiers, which significantly lower the nightly rate for long-term business trips. **Next Step:** To book using an existing corporate code, enter it under the special rates/promo section on the hotel's booking page. If you are looking to set up a new corporate contract or reserve room blocks for a project team, you can contact Extended Stay America’s corporate sales team or call the property directly at **(803) 799-4300**.

Q: Are there credit card partner promotions at Extended Stay America - Columbia - Greystone?

A: There are **no permanent or property-specific credit card partnership discounts** exclusively designated for the **Extended Stay America Suites – Columbia – Greystone**. Extended Stay America does not issue a co-branded hotel credit card (like Hilton, Marriott, or Hyatt do). However, you can take advantage of credit card savings and hotel partner promotions through the following channels: ### 1. Bank Card Offers (Amex Offers / Chase Offers / Capital One) Major credit card issuers periodically roll out targeted merchant offers for Extended Stay America: * **American Express (Amex Offers):** Frequently features statements credits (e.g., *“Spend $200+, get $40–$50 back”* on bookings made directly via Extended Stay America’s website/app). * **Chase Offers / Bank of America / Wells Fargo:** Regularly cycle cash-back promotions (typically 5%–10% cash back up to a set cap) on direct purchases at Extended Stay America. * *How to use:* Check the “Offers” section of your online banking apps, activate the offer prior to paying, and book directly with the hotel/esa.com. ### 2. Credit Card Travel Portals If you hold a travel rewards card, you can book this property through your card issuer's portal to earn extra rewards or apply statement credits: * **Chase Travel℠:** Earn 5x points (or redeem Ultimate Rewards points at enhanced value) on prepaid hotel bookings. * **Capital One Travel:** Earn up to 10x miles on hotels with cards like the Venture X. * **Citi Travel / Amex Travel:** Eligible for points redemption or accelerated category earnings. ### 3. Extended Stay America In-House & Partner Discounts Instead of credit card tie-ins, the Columbia – Greystone location participates in the brand’s standard partnership and member rates: * **Extended Perks Program:** Free to join; provides instant member-only rate discounts, promo codes for future stays, and third-party partner discounts (rental cars, restaurants, retail). * **Partner / Affiliation Rates:** Auto Club/AAA, AARP / Senior discounts, and Government/Military rates are accepted during checkout.

Q: Are there dining credit packages at Extended Stay America - Columbia - Greystone?

A: **No, there are no dining credit packages** at Extended Stay America Suites – Columbia – Greystone. Because it is an extended-stay, budget-friendly property, the hotel does not have an on-site full-service restaurant, bar, or room service to support food and beverage credits. Instead, the property provides: * **In-room full kitchens:** Every suite includes a full-size refrigerator, microwave, stovetop, and cookware/utensils so guests can prepare their own meals. * **Grab-and-Go breakfast:** Standard complimentary morning items (such as coffee, snack bars, and muffins). * **Rewards discounts:** Through the free **Extended Perks** program, guests receive coupon discounts for external third-party partner restaurants, but not direct room-billed dining credits.

Q: Are there event or festival-themed packages at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer event- or festival-themed packages. As an extended-stay, budget-friendly hotel chain, the property focuses on essential, self-catering accommodations (featuring in-room kitchens, free Wi-Fi, and on-site laundry). Their promotions are typically limited to: * Standard length-of-stay discounts (weekly and monthly rates) * Advance booking specials * Member or rewards discounts (via Extended Stay America's Perks program) * Government, military, or AAA rates If you are visiting Columbia for a local event or festival (such as the South Carolina State Fair, St. Pat's in Five Points, or events at Riverbanks Zoo or the University of South Carolina), you will need to purchase event tickets and arrange your stay separately.

Q: Are there golf stay-and-play packages at Extended Stay America - Columbia - Greystone?

A: **No, Extended Stay America Suites – Columbia – Greystone does not offer golf stay-and-play packages.** It is a budget, extended-stay style hotel focused on essential amenities like fully equipped in-room kitchens, free Wi-Fi, and guest laundry. The property is not affiliated with a golf course and does not provide tee-time bundles or resort recreation packages. If you are planning a golf trip to the Columbia area: * **Booking rounds independently:** You can still stay here as an affordable base, but you will need to book tee times separately at nearby public or semi-private courses (such as *Cobblestone Park Golf Club*, *Oak Hills Golf Club*, or *The Spur at Northwoods*). * **Packaged golf vacations:** Look into dedicated regional golf tour providers (such as *Southern Golf Packages*) or full-service golf resorts in South Carolina that coordinate lodging and green fees together.

Q: Are there group booking discounts at Extended Stay America - Columbia - Greystone?

A: **Yes, group booking discounts are available** at **Extended Stay America Suites – Columbia – Greystone** through Extended Stay America’s corporate group sales program. ### How Group Discounts Work: * **Events & Gatherings (Weddings, Sports Teams, Reunions):** Discounted rates typically apply when reserving a block of **10 or more rooms**. * **Long-Term Projects & Work Crews:** Special negotiated rates are available if you need **5 or more rooms for 7 nights or longer**. * **Tiered Length-of-Stay Savings:** Extended Stay America properties automatically offer progressive discounts based on duration (staying 7+ nights or 30+ nights provides lower average nightly rates). ### How to Request Group Rates: Group rates cannot usually be booked through standard online reservation checkout, as they must be arranged through sales: 1. **By Phone:** Call Extended Stay America’s dedicated group reservations line at **1-877-701-3383**. 2. **Online Form:** Submit an inquiry via the **Groups & Meetings** page on the [Extended Stay America website](https://www.extendedstayamerica.com). 3. **Direct Contact:** Contact the Columbia – Greystone property directly and ask to speak with the general manager or group sales representative to check room-block availability for your travel dates.

Q: Are there holiday packages available at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** does not offer dedicated "holiday packages" (such as festive dining, holiday event bundles, or resort-style seasonal packages). As a budget, extended-stay hotel chain, their offerings focus primarily on: * **Extended Stay Discounts:** Tiered weekly and monthly discounts for longer reservations. * **Seasonal Promotional Codes:** Chain-wide discounts run through the Extended Stay America website (e.g., promotional codes during major travel holidays such as Thanksgiving, Christmas, or New Year's). * **Third-Party Travel Bundles:** Online travel agencies (such as Expedia, Priceline, or Travelocity) occasionally offer flight-and-hotel packages that include this property. * **Rewards Member Rates:** Small percentage discounts available to members of their free "Extended Perks" rewards program. If you are looking for promotional rates around a specific holiday, check the **Deals** section on the official Extended Stay America website or call the front desk directly at *(803) 798-2511* to ask about active promo codes or seasonal discounts.

Q: Are there midweek specials at Extended Stay America - Columbia - Greystone?

A: Extended Stay America Suites – Columbia – Greystone does not offer a specific, permanent promotion branded as a **"midweek special."** Instead, pricing and discounts at this location follow Extended Stay America’s standard rate structures: * **Lower Midweek Rates:** While not a designated "package," nightly rates on Sundays through Thursdays are frequently lower than weekend rates depending on local demand and events. * **Length-of-Stay Discounts:** The property structures its primary discounts around duration rather than days of the week, offering discounted weekly (7+ nights) and monthly (30+ nights) rates. * **Extended Perks Program:** Members of their free loyalty program get access to exclusive member rates (typically 5–10% off nightly bookings) on any day of the week. * **Standard Concessions:** AAA, senior (AARP), government/military, and seasonal brand promo codes are accepted. To check exact midweek pricing for your travel dates or see if any limited-time promotional codes apply, check the **Extended Stay America official website** or call the front desk directly at **(803) 798-1011**.

Q: Are there off-season discounts at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** does not have a formal coupon specifically named an "off-season discount," but you will naturally see **substantially lower base rates** during Columbia’s low season, along with seasonal promotions and length-of-stay discounts: ### 1. Seasonal Low Rates (Off-Season) * In the Columbia, SC area, the **winter months (typically December through February)** represent the lowest demand period. * Rate trends show nightly rates at the Greystone location drop to their lowest in **December and February** (often averaging $55–$65/night compared to peak spring/summer prices of $95+ or more). ### 2. Available Discounts & Savings To get the lowest possible price during the off-season, you can combine low seasonal base pricing with brand discounts: * **Length-of-Stay Discounts:** The hotel automatically tiers rates lower the longer you stay (e.g., 7+ nights, 30+ nights). * **Seasonal Sales & Promo Codes:** Extended Stay America regularly runs nationwide seasonal promotions (such as winter/holiday flash sales offering percentage discounts off standard rates). * **Extended Perks:** Joining their free loyalty program grants an immediate discount (usually around 10% or member-only rates). * **Standard Affiliation Discounts:** Special rates are available when booking directly for **AAA/Auto Club, Seniors (55+), Military/Government personnel**, and advance-purchase bookings. **Tip:** When booking on the official Extended Stay America website, check the "Deals" or "Special Rates" section to apply any active seasonal promo code or member discount on top of the already-reduced winter base rate.

Q: Are there pool or cabana packages at Extended Stay America - Columbia - Greystone?

A: **No, there are no pool or cabana packages** available at Extended Stay America Suites - Columbia - Greystone. This property is a budget extended-stay hotel focused on self-catering accommodations (featuring in-room kitchens, free Wi-Fi, and laundry facilities). It does not offer resort-style poolside services, private cabanas, day passes, or rental packages.

Q: Are there resort credit promotions at Extended Stay America - Columbia - Greystone?

A: **No**, there are no resort credit promotions at **Extended Stay America Suites – Columbia – Greystone**. This property is a budget-friendly, extended-stay hotel rather than a full-service resort. Because it does not feature on-site resort amenities (such as full-service restaurants, bars, or spas), "resort credits" are not applicable or offered. However, they do offer several rate-based discounts and loyalty promotions: * **Extended Perks Member Rates:** Discounts for members of the free Extended Perks program (plus an introductory percentage off upon sign-up). * **Length-of-Stay Discounts:** Discounted weekly and monthly tier rates for longer bookings. * **Special Category Rates:** Standard discounts for AAA members, seniors, government employees, and military personnel.

Q: Are there romantic getaway packages at Extended Stay America - Columbia - Greystone?

A: **No, Extended Stay America Suites – Columbia – Greystone does not offer romantic getaway packages.** As an economy, extended-stay chain hotel, the property focuses on practical, self-service accommodations tailored for business travelers, relocations, and long-term visitors. Amenities include in-suite kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast, rather than hospitality packages (such as champagne, dining credits, or couples' spa treatments). If you are planning a romantic getaway in the Columbia area, you may want to look into boutique or luxury properties nearby, such as **Hotel Trundle** (in downtown Columbia) or local bed-and-breakfasts, which frequently offer romance and weekend packages.

Q: Are there summer vacation packages at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** does not offer traditional all-inclusive or curated "summer vacation packages" (such as bundles with attraction tickets, dining credits, or resort activities). Because it operates as an economy extended-stay hotel catering primarily to longer stays, temporary relocations, and budget business or family travel, its promotions are standard room-rate discounts rather than leisure packages. However, you can take advantage of seasonal savings and rate deals during the summer months: * **Extended Stay Discounts:** Substantial tier-based discounts are available if you stay 7+ nights, 14+ nights, or 30+ nights. * **Brand Deals & Promo Codes:** Extended Stay America frequently runs seasonal promo codes (including summer promotional discounts usually between 10% and 25% off) through the "Deals" section on the official Extended Stay America website. * **Extended Perks Rewards:** Signing up for their free loyalty program provides member-exclusive rates, promo codes, and dining/retail discounts through third-party partners. * **Special Standard Discounts:** AAA, AARP, senior, government, and military rates are regularly available. If you are looking to visit local summer attractions (such as the nearby Riverbanks Zoo & Garden or Lake Murray), your best option is to book room-only rates directly on their website using any active summer promotional code, and purchase event or attraction tickets separately.

Q: Are there wedding or event room block discounts at Extended Stay America - Columbia - Greystone?

A: **Yes, Extended Stay America – Columbia – Greystone participates in the brand’s group booking discount program for weddings and private events.** Key details regarding group room blocks at this property include: * **Group Size Requirements:** Group discount rates for weddings, family reunions, and private events typically apply when booking **10 or more rooms**. *(For smaller projects or corporate needs, discounts generally require at least 5 rooms with minimum stay requirements).* * **Rate Structure:** Rather than a fixed flat discount, room block rates are customized based on the dates, season, number of suites required, and length of stay. Because it is an extended-stay hotel, deeper savings often apply for guests staying multiple nights. * **Included Amenities for Guests:** Suites at the Columbia – Greystone location include fully equipped kitchens (full-size refrigerator, stovetop, microwave), free Wi-Fi, on-site guest laundry, and complimentary grab-and-go breakfast. ### How to Request a Wedding/Event Room Block: Because discounted rates are subject to room availability and require a contract or custom group booking code: 1. **Online:** Submit a group request directly via the [Extended Stay America Groups & Meetings portal](https://www.extendedstayamerica.com). 2. **Corporate Group Sales Line:** Call Extended Stay America’s dedicated group sales desk at **1-877-701-3383**. 3. **Contact the Hotel Directly:** Reach out to the general manager or group coordinator at the Columbia – Greystone location (811 Gracern Rd, Columbia, SC) to negotiate local room blocks or courtesy blocks directly.

Q: Does Extended Stay America - Columbia - Greystone have a loyalty program?

A: **Yes.** As part of the Extended Stay America brand, the Extended Stay America – Columbia – Greystone participates in the chain’s loyalty program, called **Extended Perks**. Key details of the program include: * **Free to Join:** There are no membership fees, tiers, or points to track. * **Discounts & Member Rates:** Members receive an exclusive member discount rate when booking directly, as well as an instant registration discount for a future stay. * **Stay Perks:** Complimentary early check-in and late checkout for stays of seven nights or longer (subject to availability). * **Partner Savings & Giveaways:** Access to discounts at national and local brands (dining, rental cars, retail) and automatic entry into monthly prize drawings for gift cards.

Q: Does Extended Stay America - Columbia - Greystone have spring break promotions?

A: **Extended Stay America Suites – Columbia – Greystone** does not offer an independent, property-specific “spring break” package, but it participates in **brand-wide Spring deals and seasonal promotions** run by Extended Stay America. Ways to save when booking for spring break include: * **Seasonal Spring Flash Sales & Promos:** Extended Stay America regularly publishes seasonal promo codes on their official [Special Offers page](https://www.extendedstayamerica.com/deals-and-promotions) (typically titled *Spring Hotel Deals*, *Spring Break Getaway*, or *Spring Flash Sale*), offering up to 20%–50% off select nightly rates. * **Length-of-Stay Discounts:** Because it is an extended-stay property, automatic tier discounts apply based on how long you stay (e.g., lower average nightly rates for bookings of 7+ or 30+ consecutive nights). * **Extended Perks Rewards:** Signing up for the free *Extended Perks* loyalty program provides an instant discount (typically 10% off) plus access to member-only rates and partner deals. * **Standard Special Rates:** Discounted rates are available year-round for **AAA/CAA members, seniors (55+), government/military personnel,** and **college students** booking longer stays. **Tip:** When planning a spring break trip, check the **Deals & Promotions** tab on ExtendedStayAmerica.com and apply active seasonal promo codes at checkout, or call the Greystone property directly (+1 803-798-5101) to confirm if any local rate specials apply to your exact dates.

Q: Does Extended Stay America - Columbia - Greystone offer Christmas or New Year’s deals?

A: Yes, the **Extended Stay America Suites – Columbia – Greystone** property participates in company-wide holiday promotions that cover Christmas and New Year’s. While individual locations typically do not run unique, standalone holiday packages, you can save during the holidays using the following corporate and seasonal offers: * **Holiday & Winter Flash Sales:** Extended Stay America regularly runs nationwide holiday campaigns (such as their *Dashing Through the Savings* or *New Year Cheer* sales) in December and January. These promotions typically offer **percentage-off discounts (up to 40%–60% off)** for short or extended stays using specific seasonal promo codes. * **Extended Stay / Weekly Discounts:** Because it operates as an extended-stay hotel, the longer you book over the holiday season (e.g., 7+ nights or 30+ nights), the lower the average nightly rate drops. * **Extended Perks Rewards:** Signing up for the free *Extended Perks* program through the Extended Stay America website grants an immediate discount (usually around 10% off) plus member-only promotional codes that apply during holiday travel. * **Standard Affinity Discounts:** AAA/Auto Club, AARP/Senior, and Military/Government rates remain valid over Christmas and New Year’s, subject to room availability. **Tips for booking:** 1. Check the official **[Extended Stay America Special Offers](https://www.extendedstayamerica.com/deals)** page closer to November/December to copy the active holiday promo code. 2. Rates in Columbia can rise around late December due to family holiday travel, so locking in an early booking or an Advance Purchase rate generally yields the lowest price.

Q: Does Extended Stay America - Columbia - Greystone offer discounts for booking direct?

A: **Yes**, Extended Stay America – Columbia – Greystone offers discounts and perks when you book directly through Extended Stay America’s official website or reservation channels: * **Extended Perks Member Rates:** By signing up for the free **Extended Perks** program, you unlock exclusive member rates, promo codes, and an instant welcome discount (typically around 10% off your next booking). * **"Stay Longer, Save More" Length-of-Stay Discounts:** Direct bookings automatically apply tiered discounts for stays of 7+ nights (weekly rates) or 30+ nights (monthly rates). * **Best Rate Guarantee:** ESA guarantees that direct website bookings offer the lowest available rate; if you find a lower qualifying public rate elsewhere within 24 hours of booking, they will match it and offer an additional discount (subject to standard terms). * **Direct Promotional Codes & Affinity Discounts:** ESA’s direct booking engine regularly features site-exclusive promotional promo codes, as well as designated rate discounts for AAA/Auto Club, seniors, and military/government personnel.

Q: Does Extended Stay America - Columbia - Greystone offer family bundles?

A: **No, Extended Stay America – Columbia – Greystone does not offer a specific promotion or package called a "family bundle."** Extended Stay America does not feature bundled family vacation packages (such as combined room, attraction tickets, or meal bundles). However, the property does cater to families through standard offerings and chain-wide discounts: * **Family-Friendly Rooms:** Suites include fully equipped kitchens (full refrigerator, stovetop, microwave), free Wi-Fi, and options with sofa beds or two beds to sleep up to 4 guests. * **Family Policy:** Extended Stay America operates a **"Kids Stay Free"** policy (children stay free when using existing bedding). * **Discounts:** While not bundled packages, guests can save through extended-stay discounts (*STAY longer. Save more.* for weekly or monthly stays), AAA discounts, and Extended Perks member rates.

Q: Does Extended Stay America - Columbia - Greystone offer government or military rates?

A: **Yes**, the Extended Stay America Suites - Columbia - Greystone offers government and military rates. ### Details & Requirements: * **Eligibility:** Available to active-duty U.S. military personnel, veterans, and federal, state, or local government employees traveling on official or leisure travel. * **Per Diem & TDY/PCS:** Extended Stay America participates in Department of Defense flat-rate and per diem programs, offering TDY and PCS lodging rates (often at or below per diem, subject to availability). * **ID Requirement:** You must present a valid official government or military ID at check-in to retain the discounted rate. * **How to Book:** When booking online via the Extended Stay America website, open the **"Rate"** or **"Special Rates"** dropdown menu and select **"Government & Military"** to see eligible discounted pricing. You can also call the hotel or the reservations line directly to check current availability for your dates.

Q: Does Extended Stay America - Columbia - Greystone offer long-stay discounts?

A: **Yes**, Extended Stay America Suites - Columbia - Greystone offers discounted rates for longer stays. As part of the Extended Stay America brand, the property utilizes tiered pricing that reduces the average nightly rate the longer you stay: * **Weekly Rates:** Stays of **7 or more consecutive nights** automatically receive a discounted weekly rate. * **Monthly / Long-Term Rates:** Stays of **30+ nights** qualify for deeper monthly discounts (often up to 30–45% off standard nightly pricing). * **Extended Plus Program:** For stays lasting **60 or more nights**, specialized long-term pricing and terms are available. ### How to access the discounts: * The discounts are applied automatically when searching for stays of 7+ or 30+ nights on the [Extended Stay America website](https://www.extendedstayamerica.com). * You can combine long-stay rates with extra savings by enrolling in their free **Extended Perks** loyalty program or inquiring directly about corporate, government/military, or relocation rates.

Q: Does Extended Stay America - Columbia - Greystone offer referral discounts?

A: **Extended Stay America – Columbia – Greystone does not offer a standard peer-to-peer "refer-a-friend" discount program** for individual guests. However, they do participate in several related discount and referral arrangements through the broader Extended Stay America brand: * **Extended Perks Rewards Program:** Rather than a referral bonus, new guests can sign up for the free **Extended Perks** program, which typically provides a welcome/registration discount (such as 10% off a future stay) plus access to member-only rates. * **Apartment Referral Program:** Extended Stay America operates an Apartment Referral Program for local apartment complexes and property management companies. If you are being referred by a participating apartment community (e.g., while waiting for a lease or relocation), special rates or referral commissions may apply through that partner. * **Affiliate / Corporate Programs:** They offer commission-based programs for registered business affiliates and travel partners. * **Standard Discounts:** The Greystone location honors standard discounts, including **AAA/Auto Club**, **AARP/Senior rates**, and **Government & Military discounts**, as well as tiered discounts for longer stays (**STAY longer. Save more.**). If an employer, apartment manager, or organization told you they have a referral code or corporate rate for this location, you can enter their corporate/promo code directly on the Extended Stay America booking page or call the front desk at the Columbia – Greystone location directly to verify eligibility.

Q: Does Extended Stay America - Columbia - Greystone offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Suites – Columbia – Greystone offers both refundable (flexible) and non-refundable rate options. The rate options and their general cancellation rules include: * **Flexible / Standard Rates (Refundable):** * Allows you to cancel for free provided you do so within the specified cancellation window (typically up until 4:00 PM or 6:00 PM on the day before arrival, or up to the day of arrival, depending on the booking channel). * Cancelling after this deadline or failing to check in results in a penalty, usually equal to the first night's room rate plus tax. * **Advance Purchase Rates (Non-refundable):** * These discounted rates require full prepayment at the time of booking. * They generally cannot be changed or cancelled for a refund, except within an initial 24-hour grace window from when the booking was made. * **Extended Plus Program (EPP) / Long-Stay Rates:** * Discounted weekly or multi-week rates may carry a non-refundable deposit (often equivalent to a few nights' room rate and tax) if cancelled outside the initial grace period. *(Note: Exact cut-off times and terms can vary slightly depending on whether you book directly through Extended Stay America or via third-party travel sites like Expedia or Booking.com, so review the specific rate details during checkout.)*

Q: Does Extended Stay America - Columbia - Greystone offer spa packages?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer spa packages. As a budget-friendly extended-stay hotel, it focuses on self-catering and practical travel amenities—such as suites with full kitchens, on-site laundry facilities, free Wi-Fi, and grab-and-go breakfast—and does not have an on-site spa or wellness services.

Q: Does Extended Stay America - Columbia - Greystone price match other sites?

A: **Yes.** Extended Stay America – Columbia – Greystone participates in the corporate brand's **Best Rate Guarantee**. Rather than matching prices directly at the front desk or over the phone, the price-matching process requires following the brand's formal guarantee policy: 1. **Book Direct First:** Make a reservation directly through an official Extended Stay America channel (their website at esa.com, mobile app, or central reservations). 2. **Find a Lower Rate:** Find a lower, publicly available nightly rate on a competing travel website for the exact same location, room type, dates, and booking conditions. 3. **Submit a Claim:** You must submit an online **Best Rate Guarantee claim form** within **24 hours** of making your booking, and at least **72 hours prior to your scheduled check-in**. 4. **The Discount:** If the claim is verified and approved, Extended Stay America will not only match the lower rate, but they will also apply an **additional 10% discount** off that lower nightly rate. **Key Exclusions:** * Rates that require memberships (such as AAA, AARP, or club logins) do not qualify. * Negotiated corporate/group rates or package deals (flight + hotel) are excluded. * Rates on "opaque" or auction sites (where the hotel brand is hidden until after booking) are not eligible.

Q: Does Extended Stay America - Columbia - Greystone run limited-time promotions?

A: **Yes**, Extended Stay America – Columbia – Greystone participates in limited-time promotions and special offers. The ways you can typically find and use these promotions include: * **Brand-Wide Sales & Promo Codes:** Extended Stay America regularly runs limited-time seasonal promotions, flash sales, and holiday discounts (such as percentage-off promo codes for short- or extended-duration stays) applicable at participating locations, including the Columbia – Greystone property. * **Extended Perks Rewards Program:** Signing up for their free *Extended Perks* membership provides access to member-only rates, limited-time promotional codes, and weekly deals. * **Standard Category Discounts:** The property also accepts standard ongoing promotional rates (subject to eligibility), such as AAA, military/government, senior discounts, and Advance Purchase rates. * **Third-Party Travel Sites:** Limited-time flash deals and mobile-only rates frequently appear through travel platforms such as Expedia, Booking.com, and Kayak. **Tip:** When booking, check the **Deals/Special Offers** page directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or enter active promotional codes in the *Special Rate* filter during checkout to see the lowest available rate for your specific dates.

Q: Is breakfast included in any packages at Extended Stay America - Columbia - Greystone?

A: **Yes.** You do not need to purchase a specific package, as **free breakfast is included standard for all guests** staying at Extended Stay America Suites – Columbia – Greystone. Extended Stay America provides a complimentary **grab-and-go breakfast** (typically consisting of items like breakfast bars, muffins, hot cereal, and coffee/tea) available in the lobby each morning. In addition, all suites include a fully equipped kitchen (with a stovetop, microwave, and full-size refrigerator) if you prefer to prepare your own meals.

Q: Does the Extended Stay America - Columbia - Greystone have a fitness center?

A: **No**, the Extended Stay America Suites – Columbia – Greystone does not have an on-site fitness center. However, guests typically have access to/discounts for a nearby off-site fitness facility (or can look into other Extended Stay America locations in the Columbia area that do offer on-site gyms).

Q: Are accessible vanities available at Extended Stay America - Columbia - Greystone?

A: **Yes.** Accessible vanities and accessible sinks are standard features within the designated mobility-accessible suites at **Extended Stay America Suites - Columbia - Greystone**. In their ADA mobility-accessible rooms (such as the mobility-accessible queen suites), the bathrooms are equipped with: * Accessible/lowered vanity sinks designed with knee clearance for wheelchair accessibility. * Lowered fixtures and easy-turn or lever-style controls. * Accessible toilets, grab bars, and accessible showers/tubs. *Note:* When booking, make sure to select a room designated as **Mobility Accessible** (rather than a standard suite) to ensure these specific bathroom features are included. If you have specific clearance or height requirements, it is recommended to contact the property directly at **(803) 933-9111** prior to arrival to verify current specifications.

Q: Are all guestrooms at Extended Stay America - Columbia - Greystone non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites – Columbia - Greystone are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Columbia - Greystone?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** At **Extended Stay America Suites - Columbia - Greystone**, standard guest rooms typically feature regular bathtubs or showers without safety bars. However, the hotel offers **mobility-accessible rooms** (such as the mobility-accessible studio with tub) equipped with ADA safety features, including: * Grab bars for the bathtub/shower * Grab bars near the toilet * Accessible controls If you require bathtub grab bars during your stay, make sure to book an **accessible room** specifically, or contact the property directly (or Extended Stay America reservations at 1-800-804-3724) prior to arrival to confirm an accessible unit is assigned to your reservation.

Q: Are blackout curtains provided in the rooms at Extended Stay America - Columbia - Greystone to block out light?

A: **No, blackout curtains are not a standard or listed amenity** in the rooms at **Extended Stay America Suites – Columbia – Greystone**. The suites at this property are equipped with standard decorative curtains/window treatments, but they are not certified light-blocking/blackout drapes. If you require total darkness to sleep, it is recommended to bring an eye mask or travel window coverings.

Q: Are complimentary toll-free calls available at Extended Stay America - Columbia - Greystone?

A: **No, complimentary toll-free calls are not guaranteed to be free.** According to the official property amenities for **Extended Stay America Suites - Columbia - Greystone**, local and toll-free (1-800) calls are available from the room, but **fees may apply**. If you plan to place toll-free calls from the in-room telephone, check directly with the front desk upon check-in to confirm their specific per-call fee schedule.

Q: Are extra blankets and pillows available in the rooms at Extended Stay America - Columbia - Greystone?

A: **No, extra blankets and pillows are typically not pre-stocked or stored inside the guest rooms** at Extended Stay America Suites – Columbia – Greystone. However, you can obtain them during your stay: * **Available upon request:** You can request additional blankets, pillows, or fresh linens by visiting or contacting the **front desk**. * **Housekeeping & Linen Exchange:** Like most Extended Stay America properties, standard rooms are set with a base set of bedding. Additional or fresh linens and towels can be exchanged or picked up directly from the front desk as needed. * **Availability:** Extra bedding items at the front desk are subject to availability, so it is recommended to request them at check-in if you know you will need extra comfort items or bedding for a sofa bed.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Columbia - Greystone?

A: **Yes, hearing-accessible accommodations and auxiliary aids/kits are available upon request** at the Extended Stay America Suites – Columbia – Greystone, in accordance with ADA requirements and brand-wide accessibility policies: * **Hearing-Accessible Rooms & Equipment:** The property provides ADA-compliant accessible rooms and auxiliary aids/services. For guests who are deaf or hard of hearing, hotels typically supply portable communication/hearing kits (including visual/strobe fire alarm indicators, door knock alert systems, bed shakers, and TTY or amplified telephone devices). * **Booking & Confirmation:** When reserving online, look for rooms designated as **Accessible (Hearing)** or **Communication Accessible**. * **Contacting the Property:** Because auxiliary hearing kits or specific visual equipment can be limited in quantity and often need to be set up prior to arrival, it is strongly recommended to contact the property directly (or call Extended Stay America’s accessibility line at **1-800-804-3724**) in advance to confirm your specific needs are added to your reservation.

Q: Are lowered deadbolts available on guest room doors at Extended Stay America - Columbia - Greystone to enhance guest security?

A: Standard guest rooms at **Extended Stay America Suites – Columbia – Greystone** feature standard hotel door hardware (such as electronic keycard entry and typical deadbolts/latches). However, **lowered deadbolts and security latches are specifically standard features in their designated ADA wheelchair-accessible guest rooms**. Under ADA compliance standards for accessible hotel accommodations, door hardware—including deadbolts, latches, and peepholes—must be mounted within accessible reach range (typically between 34 and 48 inches from the floor). If you require a room with lowered security hardware: * Be sure to reserve an **ADA accessible room** rather than a standard studio suite. * You can contact the property directly (at 180 Stoneridge Dr, Columbia, SC) or reach Extended Stay America customer support (1-800-804-3724) prior to arrival to confirm that your assigned room includes accessible door locks and security features.

Q: Are lowered view ports available in guest room doors at Extended Stay America - Columbia - Greystone to enhance guest security?

A: **Extended Stay America Suites – Columbia – Greystone does not advertise or list lowered viewports (secondary lowered peepholes) as a confirmed feature on its guest room doors.** While the property offers standard accessible accommodation features (such as accessible parking, level entrances, and accessible bathrooms with grab bars), lowered viewports are not among the documented ADA amenities for its accessible guest rooms. If lowered viewports or secondary peepholes are essential for your stay, it is recommended to contact the property directly at **(803) 252-7800** or reach Extended Stay America accessibility support at **1-800-804-3724** to verify whether specific accessible units have them installed.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Columbia - Greystone?

A: **Yes, mobility accessible rooms are available** at Extended Stay America Suites - Columbia - Greystone. Key details regarding accessibility at this location include: * **Mobility Accessible Room Options:** The property offers ADA-compliant room configurations (such as a *Deluxe Studio / Suite with 1 Queen Bed and Sofa Sleeper*) featuring mobility access, accessible route clearance, and mobility-accessible bathtubs with grab bars. * **General Property Accessibility:** Accessible features include designated wheelchair-accessible parking spaces, accessible pathways to and through the entrance, an elevator, and a lowered/accessible front registration counter. * **Special Accommodations:** Under Extended Stay America policies, guests with mobility disabilities can request accommodations such as bed frame removal (preferably with 48 hours’ advance notice). * **Accessibility / Communication Kits:** Extended Stay America properties maintain ADA communication and accessibility kits (e.g., visual smoke alarms, door knock alerts, TTY equipment) at the front desk for check-out upon request. Because accessible room inventory and equipment kits are limited, it is best to select an accessible room type during booking and contact the hotel directly at **(803) 798-2511** prior to arrival to ensure your specific requirements are noted and reserved.

Q: Are smoking rooms available at Extended Stay America - Columbia - Greystone?

A: Smoking rooms are not available at Extended Stay America Suites – Columbia - Greystone. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites - Columbia - Greystone** does not feature landscaped botanical gardens or large outdoor park areas on-site. However, the property does offer basic outdoor amenities for guests: * **Outdoor picnic area** * **Barbecue / grilling area** * **Pet-relief green areas** (as the hotel is pet-friendly) If you are looking for gardens and expansive green spaces, the hotel is located very close to major outdoor attractions: * **Riverbanks Zoo & Botanical Garden** is less than a 5-minute drive (about a 10- to 15-minute walk) away. * **Three Rivers Greenway** and **Columbia Canal & Riverfront Park** are both within a 5- to 10-minute drive, offering extensive walking trails, river views, and landscaped parks.

Q: Are there security cameras in public areas at Extended Stay America - Columbia - Greystone?

A: **Yes.** Like most properties in the chain, **Extended Stay America Suites – Columbia – Greystone** uses security cameras (CCTV) in common and public areas. Specifically, video surveillance is maintained in areas such as: * **The parking lot and building perimeter** * **The lobby and front desk area** * **Interior public corridors and shared spaces** Per corporate policy and guest privacy standards, cameras are strictly limited to public and exterior spaces and are never installed in private guest rooms.

Q: Are there shops and services at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** is a limited-service extended-stay hotel, so it **does not feature on-site retail shops or boutiques**. Instead, it provides basic convenience and extended-stay services designed for travelers: ### On-Site "Shops" & Food Options * **Vending Machines:** Drink and snack vending machines are available on the premises for quick purchases. * **Grab-and-Go Breakfast:** Complimentary, basic morning items (such as coffee, snack bars, and oatmeal) are provided in the lobby. * *Note:* For grocery shopping or retail, guests typically head off-site to nearby supermarkets (like Food Lion or Publix) and shopping centers located along Broad River Road, Bush River Road, or Harbison Boulevard. ### On-Site Guest Services & Amenities * **Guest Laundry Facilities:** Coin-/card-operated self-service laundry rooms for guest use. * **Front Desk & Business Services:** 24-hour reception offering basic front-desk assistance, package receiving, and fax/copy services. * **Housekeeping:** Scheduled housekeeping services tailored for weekly or monthly stays. * **In-Room Kitchens:** Suites come with full-size refrigerators, stovetops, microwaves, and cookware/utensils (available upon request at the front desk). * **Outdoor Amenities:** Picnic tables and outdoor barbecue grills. * **Pet-Friendly Accommodations:** Services and rooms accommodating pets (additional fees apply). * **Free Wi-Fi & On-Site Parking**.

Q: Are there visual alarms in guest rooms and suites at Extended Stay America - Columbia - Greystone?

A: **Standard guest rooms and suites do not automatically have visual alarms**, but they are available in designated accessible rooms and upon request: 1. **Designated Accessible Units:** The property has select ADA-compliant accessible rooms/suites equipped with visual/strobe fire alarms and notification features. 2. **Auxiliary Equipment:** In line with ADA guidelines and brand standards, the hotel provides auxiliary aids and services (such as portable visual strobe alarm kits and notification devices) upon request for guests who are deaf or hard of hearing. If you require a visual alarm, it is strongly recommended that you **specifically book an accessible room** or contact the hotel directly in advance at **(803) 252-0082** (or Extended Stay America Central Reservations at **1-800-804-3724**) to confirm that a room with visual emergency alarms or a portable visual kit is reserved for your stay.

Q: Are transfer showers available in guest rooms at Extended Stay America - Columbia - Greystone?

A: **No.** The **Extended Stay America Suites – Columbia – Greystone** does not list transfer showers among its room amenities. Instead, the accessible guest rooms at this specific property are configured with **accessible bathtubs with grab bars** (or standard shower/tub combinations). *(Note: If you specifically require a 3x3 transfer shower or a roll-in shower, neighboring properties—such as the Extended Stay America Suites Columbia Northwest/Harbison or other nearby extended-stay hotels in the Greystone corridor—explicitly inventory those shower styles in their accessible rooms).*

Q: Are video games available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer video games, gaming consoles, or an arcade. The hotel is an economy extended-stay property focusing on practical essentials, such as fully equipped in-room kitchens, flat-screen TVs with standard cable, on-site laundry, and free Wi-Fi. Guests wishing to play video games would need to bring their own portable devices or gaming consoles to connect to the room's TV.

Q: Are visual alarms available in public areas at Extended Stay America - Columbia - Greystone?

A: **No**, visual alarms are **not available** in the public areas or public hallways at **Extended Stay America Suites – Columbia – Greystone**. The property’s published accessibility features are primarily limited to: * Wheelchair-accessible paths of travel, parking, and van spaces * An accessible main entrance and front desk/registration counter * Accessible elevator access * Designated accessible guest rooms (with mobility and bed-frame accommodations upon request) If you require visual/strobe emergency notification in common areas or specialized hearing-accessible equipment during your stay, you may want to contact the hotel directly at **(803) 798-2900** or call Extended Stay America reservations at **1-800-804-3724** to confirm if portable kits or alternative accommodations can be arranged.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Columbia - Greystone?

A: **No**, there is no on-site car rental desk at the **Extended Stay America Suites – Columbia – Greystone**. The hotel provides standard extended-stay amenities such as free self-parking, on-site guest laundry, and fully equipped kitchens. Guests needing to rent a vehicle will have to arrange one through off-site rental agencies located in the Columbia area or at the Columbia Metropolitan Airport (CAE), which is approximately 8 to 10 miles away.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Columbia - Greystone?

A: **Yes, you can connect multiple devices** to the free Wi-Fi at Extended Stay America - Columbia - Greystone. * **Connecting:** You can connect your smartphones, laptops, tablets, and streaming devices. Each device will typically connect to the guest Wi-Fi network and authenticate via a captive browser login page. * **Bandwidth & Speed:** The standard complimentary Wi-Fi is sufficient for basic web browsing, checking email, and light use. However, if you are connecting multiple devices simultaneously for heavy tasks (such as HD streaming, large downloads, or video conferencing), the brand offers an optional paid upgrade to **Enhanced Wi-Fi** for higher bandwidth.

Q: Can I make a reservation without a credit card at Extended Stay America - Columbia - Greystone?

A: **No, you cannot reserve a room without a payment card.** According to Extended Stay America’s booking and reservation policies: * **Reservations:** A valid credit or debit card is required to secure and guarantee your reservation (whether booked online or over the phone). The card is used to guarantee the booking and to cover cancellation/no-show fees if applicable. * **Check-In Requirements:** When checking in at the **Columbia - Greystone** location, the registered guest must present a valid government-issued photo ID along with a matching payment card to cover room charges and a refundable incidental deposit (up to $250). * **Cash Policies:** While select Extended Stay America locations permit cash payments, this is generally restricted only to long-term stays (7 nights or more), and a valid card is still typically required upfront at booking and check-in to cover incidental holds. Furthermore, third-party and property listings for the Greystone location note that the property is cashless or strictly card-based. If you do not have a traditional credit card, a **bank-issued debit card** bearing a major card network logo (Visa, Mastercard, Discover, or American Express) can generally be used to hold the reservation and check in, provided it has sufficient funds to cover the room charges plus the deposit hold.

Q: Can I use Visa at Extended Stay America - Columbia - Greystone?

A: **Yes, you can use Visa** at Extended Stay America Suites – Columbia – Greystone. The property accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover. A few things to keep in mind when checking in: * **Identification:** You will need to present a valid photo ID matching the name on the card. * **Hold/Deposit:** Hotels in the Extended Stay America chain typically place an authorization hold on your card for the room charge plus an incidental deposit (typically up to $100–$250). Unused portions of the hold are released after checkout.

Q: Do guest rooms and suites at Extended Stay America - Columbia - Greystone have audible alarms?

A: **Yes.** The guest rooms and suites at Extended Stay America Suites – Columbia – Greystone are equipped with **audible smoke and emergency alarms**, as required by standard commercial lodging and building fire safety regulations. In addition to standard audible alarms, the hotel offers **accessible rooms** with visual strobe alarms and auxiliary communication devices for guests who are deaf or hard of hearing. If you require specific equipment (such as a visual strobe alarm or portable auxiliary alert aids), it is recommended to request an accessible unit when reserving or contact the property directly at (803) 933-9333 / 1-800-804-3724 prior to arrival.

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America – Columbia – Greystone does not offer resort passes or day passes. Extended Stay America properties operate as budget, extended-stay lodging rather than full-service resorts. The Columbia – Greystone location focuses on basic accommodations for travelers—featuring suites with kitchens, free Wi-Fi, guest laundry facilities, and a grab-and-go breakfast—and does not feature typical day-pass amenities like a swimming pool, spa, or resort day club. On-site amenities are reserved exclusively for registered overnight guests.

Q: Does Extended Stay America - Columbia - Greystone accept credit card authorization forms?

A: **Yes**, Extended Stay America – Columbia – Greystone accepts credit card authorization forms for third-party billing. If someone other than the arriving guest is paying for the room, taxes, or incidental hold, the hotel requires their standard **Third-Party Credit Card Authorization Form**. Key details and procedures to keep in mind: * **Submission in Advance:** The form must be completed and submitted to the hotel **prior to check-in** so front desk staff have it on file before the guest arrives. * **Verification Documents:** The cardholder will generally need to provide a copy of the front and back of the credit card, along with a matching government-issued photo ID. * **Incidental Hold / Deposit:** Even if room and tax are covered by a third party, Extended Stay America hotels typically require a credit/debit card on file from the checking-in guest (or authorized on the form) for an incidental deposit (usually up to $250). * **Guest ID at Check-In:** The checking-in guest must still present a valid government-issued photo ID matching the name on the reservation. To get the official form sent to you (or to provide the hotel's secure link/fax details), contact the front desk directly at: * **Hotel Phone:** (803) 252-7800

Q: Does Extended Stay America - Columbia - Greystone charge a resort fee for guests?

A: **No, Extended Stay America – Columbia – Greystone does not charge a resort fee.** As a budget extended-stay hotel, it provides standard complimentary amenities such as free Wi-Fi and free self-parking without any mandatory resort or destination fees. *(Note: They do charge for optional services or incidentals, such as a pet cleaning fee, extra housekeeping, or early check-in, and they may place a temporary refundable deposit hold on a credit card at check-in).*

Q: Does Extended Stay America - Columbia - Greystone have a BBQ or picnic area?

A: **Yes**, Extended Stay America Suites - Columbia - Greystone has both an **outdoor picnic area** and **on-site barbecue grills** for guests to use.

Q: Does Extended Stay America - Columbia - Greystone have a bookstore on the premises or within walking distance?

A: **No**, the **Extended Stay America Suites - Columbia - Greystone** (located at 180 Stoneridge Dr, Columbia, SC) does **not** have a bookstore on the premises, nor is there one within reasonable walking distance. ### Details: * **On Premises:** As an extended-stay, budget/midscale hotel, amenities are limited to essentials (kitchenettes, guest laundry, grab-and-go breakfast, outdoor pool, and parking); there are no retail shops or bookstores on-site. * **Walking Distance:** The hotel is situated in an office/commercial corridor near I-126 and Greystone Boulevard, adjacent to the Riverbanks Zoo area. The immediate surroundings consist primarily of highways, medical/office parks, and a few restaurants, with no pedestrian-friendly access to retail bookstores. * **Closest Options (by car/rideshare):** * **Ed’s Editions** (used and collectible books) in West Columbia: ~3.5 miles (about a 7–10 minute drive). * **Downtown Columbia & Five Points bookstores** (such as *All Good Books* or *Queer Haven Books*): ~3.5 to 5 miles (about a 10-minute drive). * **Barnes & Noble** (Harbison area near Columbiana Centre or Shoppes at Woodhill): ~7 to 9 miles (about a 10–15 minute drive).

Q: Does Extended Stay America - Columbia - Greystone have a gift shop or newsstand?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not have an on-site gift shop or newsstand. As a budget, extended-stay hotel, its amenities are focused on long-term basics such as in-room kitchens, free Wi-Fi, guest laundry facilities, and a grab-and-go breakfast area. For newspapers, gifts, or sundries, guests typically need to visit nearby retail stores or pharmacies.

Q: Does Extended Stay America - Columbia - Greystone have a reservation link?

A: Yes, **Extended Stay America Suites - Columbia - Greystone** can be booked directly online. You can reserve a room through the official website: * **Official Booking Page:** [Extended Stay America - Columbia - Greystone](https://www.extendedstayamerica.com/hotels/sc/columbia/greystone) *(Reservations are also available through major travel platforms such as Booking.com, Expedia, and Hotels.com.)*

Q: Does Extended Stay America - Columbia - Greystone have a reward program?

A: **Yes.** As a brand location under Extended Stay America, the **Extended Stay America - Columbia - Greystone** participates in the chain’s loyalty program, known as **Extended Perks**. Key details of the program include: * **Free to Join:** Membership is free, and unlike traditional hotel programs, there are no points or tiers to accumulate. * **Exclusive Member Rates:** Instant discounts on room rates when booking directly (online, by phone, or on property). * **Registration Discount:** A promo discount applied toward your reservation upon joining. * **Longer-Stay Perks:** Free early check-in and late checkout on stays of 7 nights or longer (subject to availability). * **Partner Discounts:** Access to immediate deals and savings with thousands of national and local partner brands, including car rentals, restaurants, and retail stores. * **Monthly Prize Drawings:** Automatic entry into monthly giveaways for $100 gift cards and other prizes for each night stayed.

Q: Does Extended Stay America - Columbia - Greystone have a shoe shine stand?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not have a shoe shine stand or shoe shine service. As a budget-oriented, extended-stay hotel, its on-site amenities are geared toward self-service essentials (such as full in-room kitchens, coin-operated guest laundry, free Wi-Fi, and irons with ironing boards), rather than full-service concierge or valet offerings.

Q: Does Extended Stay America - Columbia - Greystone have a walk-in policy for accommodations?

A: **Extended Stay America Suites - Columbia - Greystone** accepts walk-in guests, but accommodations are strictly **subject to room availability** at the time of arrival. If you plan to walk in without an advance booking, keep in mind: * **Advance Payment:** Extended Stay America requires payment upfront. For nightly stays, you will be required to pay for the entire stay at check-in. For weekly stays, the first week is due upon check-in. * **Credit Card & ID:** You must present a government-issued photo ID and a valid credit card (especially for stays of fewer than 7 nights). * **Incidental Deposit:** An incidental deposit hold (typically up to **$250**) is required upon check-in and will be released after checkout, provided there are no damages or extra charges. * **Check-In Times:** Standard check-in starts at **3:00 PM**. Attempting to check in early in the morning as a walk-in may incur early check-in fees. Because extended-stay hotels frequently run high occupancies due to long-term residents, availability is not guaranteed. It is recommended to call the front desk directly before arriving to ensure a room is open.

Q: Does Extended Stay America - Columbia - Greystone have alarm clock telephone ringers?

A: **No, Extended Stay America – Columbia – Greystone does not list alarm clock telephone ringers among its standard or accessible amenities.** While the property offers standard telephones with voicemail as well as select ADA-compliant accessible rooms, hearing-accessibility features like alarm clock telephone ringers or visual telephone alerting systems are not included in the room specifications. If you require hearing-accessible auxiliary aids (such as portable alerting kits or TTY devices), Extended Stay America recommends contacting the hotel directly at **(803) 798-8490** or their national accessibility desk at **(800) 804-3724** prior to booking to confirm if auxiliary aids can be requested or accommodated.

Q: Does Extended Stay America - Columbia - Greystone have an wheel chair accessible route to the registration desk?

A: **Yes.** According to official property details and booking accessibility listings, Extended Stay America Suites – Columbia – Greystone features: * An accessible pedestrian route from site arrival points/parking to the hotel entrance (with curb cuts and level landings). * An accessible entrance with sufficient door width. * A wheelchair-accessible route to the registration desk, along with an accessible registration counter.

Q: Does Extended Stay America - Columbia - Greystone measure water usage per room night?

A: **No**, there is no evidence or official public record indicating that the **Extended Stay America Suites – Columbia – Greystone** measures or tracks water usage per room night. While Extended Stay America maintains general, brand-wide eco-friendly practices (such as low-flow fixtures and reduced-frequency housekeeping to conserve water and energy), specific sustainability and ESG benchmarking metrics like **water usage per room night** (such as the Hotel Water Measurement Initiative / HWMI) are tracked only by select corporate properties that participate in formal environmental reporting programs. Most economy and midscale extended-stay locations, including this Columbia location, do not meter or report individual room-night water consumption.

Q: Does Extended Stay America - Columbia - Greystone offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** In their designated mobility-accessible guest rooms, **Extended Stay America Suites – Columbia – Greystone** provides accessible bathrooms equipped with ADA-compliant accessible toilets. Under ADA standards, accessible hotel toilets are required to be installed at "comfort/wheelchair height" (17 to 19 inches from the floor to the top of the toilet seat) with accompanying grab bars to facilitate wheelchair transfers. When making a reservation, ensure you specifically select an **Accessible Room** (such as their mobility-accessible queen suite) to guarantee these bathroom features. If you require a specific height measurement or a raised toilet seat/riser, it is recommended to contact the property directly prior to arrival to confirm they can accommodate your individual needs.

Q: Does Extended Stay America - Columbia - Greystone offer babysitting services?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer babysitting or childcare services. As a budget/extended-stay hotel brand, their standard on-site amenities focus on self-catering features such as in-room kitchens, free Wi-Fi, guest laundry facilities, and pet-friendly rooms. If you require childcare during your stay, you will need to arrange it through an independent, local babysitting or nanny service in the Columbia area.

Q: Does Extended Stay America - Columbia - Greystone offer complimentary coffee in lobby?

A: **Yes**, Extended Stay America Suites - Columbia - Greystone offers complimentary coffee and tea in the lobby. It is provided as part of their lobby coffee station and daily grab-and-go morning setup.

Q: Does Extended Stay America - Columbia - Greystone offer complimentary long distance calls?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer complimentary long-distance calls. According to hotel policy, calls placed from the in-room telephone to numbers other than 911, the front desk, or other guest rooms incur charges (including fees for local, toll-free, and long-distance calls). Guests typically rely on their own mobile phones or Wi-Fi calling via the complimentary Wi-Fi to place long-distance calls.

Q: Does Extended Stay America - Columbia - Greystone offer event planning services?

A: **No**, Extended Stay America Suites – Columbia – Greystone does **not** offer event planning services. As a budget-friendly, extended-stay hotel, its amenities are focused on residential-style lodging (such as in-room kitchens, on-site guest laundry, free Wi-Fi, and grab-and-go breakfast). The property does not have dedicated conference facilities, banquet halls, or on-site event planning staff. They do, however, assist with **group room blocks** if you need discounted lodging for attendees of an off-site event, wedding, or reunion.

Q: Does Extended Stay America - Columbia - Greystone offer free internet access for guests?

A: Yes, Extended Stay America Suites - Columbia - Greystone offers free WiFi for guests.

Q: Does Extended Stay America - Columbia - Greystone offer lowered night guards on guest room doors?

A: **No**, lowered night guards (security door guards/latches placed at an accessible height) are **not** listed among the standard or accessible door hardware features at **Extended Stay America Suites - Columbia - Greystone**. While the hotel provides designated ADA-accessible suites—which feature accessible doorways, grab bars, lowered/removable bed frames upon request, and accessible bathrooms—standard security fixtures such as night guards, safety latches, or secondary deadbolts are generally mounted at standard heights. If you require specific reachable security hardware or accommodations, Extended Stay America advises contacting the hotel directly (or calling their accessibility line at 1-800-804-3724) prior to arrival to confirm whether portable secondary locks or specific accessible room configurations can meet your needs.

Q: Does Extended Stay America - Columbia - Greystone offer non-smoking public areas?

A: Yes, Extended Stay America Suites – Columbia - Greystone is a non-smoking property.

Q: Does Extended Stay America - Columbia - Greystone provide meeting space for guests?

A: **No**, the Extended Stay America Suites – Columbia – Greystone does not offer meeting rooms or conference facilities. As an economy, extended-stay property, its amenities are geared toward self-sufficient lodging (such as in-suite kitchens, complimentary Wi-Fi, on-site guest laundry, and basic business services like front-desk copying and faxing) rather than event or meeting hosting. If you require dedicated meeting or event space in that immediate area, nearby options like the **Embassy Suites by Hilton Columbia Greystone** offer full conference and banquet facilities.

Q: Does Extended Stay America - Columbia - Greystone provide transportation arrangements?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not provide transportation arrangements or an airport shuttle. The hotel does offer free on-site self-parking for guests with vehicles. For local travel or transit to and from Columbia Metropolitan Airport (CAE)—which is about a 15–20 minute drive away—guests typically rely on rideshare services (such as Uber or Lyft), local taxi companies, or rental cars.

Q: Has Extended Stay America - Columbia - Greystone received any official cleanliness or sanitation certification?

A: There is no public record indicating that the **Extended Stay America Suites – Columbia – Greystone** property holds any individual third-party cleanliness or sanitation certification (such as an independent Ecolab certification, GBAC STAR accreditation, or AAA Inspected Clean designation). However, the hotel operates under the brand-wide cleanliness and hygiene initiatives established by Extended Stay America: * **STAY Confident / P&G Professional Partnership:** Extended Stay America utilizes hospital-grade cleaning and disinfecting products through an ongoing brand partnership with Procter & Gamble Professional. * **AHLA Safe Stay Guidelines:** As part of the national chain, the property aligns with the sanitation and safety protocols recommended by the American Hotel & Lodging Association (AHLA). * **Local Health & Safety Compliance:** Like all commercial lodging facilities in South Carolina, the property is subject to mandatory state and local health and safety regulatory inspections. If you require verification of a specific certification for corporate travel or compliance reasons, you may contact the property directly at **(803) 799-6535**.

Q: How can I modify or cancel my reservation at Extended Stay America - Columbia - Greystone?

A: How you modify or cancel your reservation depends on whether you booked directly or through a third party: --- ### 1. If You Booked Directly (ExtendedStayAmerica.com, Phone, or Hotel Front Desk) #### **Online** 1. Go to the **[Extended Stay America website](https://www.extendedstayamerica.com)**. 2. Click on **"Modify/Cancel Reservation"** or **"Find My Reservation"** (typically found in the top navigation or under your account profile). 3. Enter your **Confirmation Number**, **First Name**, and **Last Name** (or log in to your Extended Perks account). 4. Follow the prompts to change dates, update guest details, or cancel the booking. #### **By Phone** * **Direct Hotel Front Desk:** Call the Columbia – Greystone location directly at **(803) 771-0303**. * **Central Reservations Support:** Call **1-800-804-3724** or **1-866-823-9113**. --- ### 2. If You Booked Through a Third Party If your reservation was made via an **Online Travel Agency (OTA)** (such as Expedia, Booking.com, Priceline, Hotels.com, or Agoda) or a corporate travel portal: * You **must modify or cancel through that specific platform**. * Log in to the app or website where the booking was purchased, locate your itinerary, and select "Change Reservation" or "Cancel Booking." --- ### ⚠️ Important Policy Considerations * **Standard / Flexible Rates:** Most standard reservations allow free cancellation up to **6:00 p.m. local hotel time on the day of arrival**. Cancelling after this window or failing to check in usually results in a **no-show fee equal to the first night's room rate plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** These reservations are strictly non-refundable and generally can only be cancelled within 24 hours of booking; after 24 hours, cancelling forfeits the full advance payment. * **Extended Plus Program (EPP) / Weekly Rates:** Cancelling more than 24 hours after booking typically results in forfeiting a non-refundable deposit equal to three nights’ room and tax. Additionally, modifying your departure date early may recalculate your nightly rate.

Q: How do I get in touch with Extended Stay America - Columbia - Greystone?

A: You can contact the **Extended Stay America Suites – Columbia – Greystone** directly using the following information: * **Direct Phone:** (803) 771-0303 * **Address:** 180 Stoneridge Dr. Columbia, SC 29210 * **Extended Stay America Central Reservations / Customer Service:** 1-800-804-3724 * **Online:** You can view rates, manage bookings, or send inquiries directly through the [Extended Stay America Columbia - Greystone page](https://www.extendedstayamerica.com).

Q: How often does housekeeping come at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites - Columbia - Greystone**, housekeeping is provided on an extended-stay schedule based on the length of your stay rather than daily: * **Stays of 1 to 7 nights:** Routine housekeeping is **not provided** during your stay. * **Stays of 8 or more nights (long-term stays):** You receive one complimentary **Full Service cleaning every two weeks (every 14 days)**. Full service includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning the kitchen and bathroom, and replenishing basic toiletries. ### In-Between Needs: * **Towel & Linen Exchange:** You can exchange dirty towels and linens for fresh ones at the front desk at any time during your stay. * **Trash & Supplies:** You can request trash bags, toilet paper, or soap at the front desk whenever needed. * **Additional/Daily Housekeeping:** If you prefer more frequent cleanings or daily service, you can arrange it through the front desk for an **additional fee**.

Q: Is a check-in kiosk available at Extended Stay America - Columbia - Greystone?

A: **No**, there is no self-service check-in kiosk at the **Extended Stay America Suites – Columbia – Greystone**. Check-in is handled in person by staff at the front desk, which is typically staffed 24 hours. If you expect to arrive very late, it is recommended to call the property directly at (803) 771-0303 to ensure your reservation is noted.

Q: Is a credit card required to secure my rate at Extended Stay America - Columbia - Greystone?

A: **Yes.** A valid credit card (or major debit card) is required to secure your reservation and lock in your rate at **Extended Stay America Suites – Columbia – Greystone**. Key details regarding the card requirement include: * **Holding the Reservation:** The credit card guarantees the booking. For standard rates, your card is held on file and charged if you cancel past the deadline or do not show up. For **Advance Purchase** or prepaid promotional rates, the full amount is charged immediately upon booking to secure that specific rate. * **Check-In Requirements:** Upon arrival, you will need to present a matching government-issued photo ID along with the card. * **Incidental Deposit:** Extended Stay America places a hold on your card at check-in (typically up to $100–$250) to cover an incidental/security deposit, which is refunded after check-out minus any room damage or extra charges.

Q: Is a voltage converter available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America – Columbia – Greystone does not provide voltage converters for guest use. As a standard extended-stay budget hotel, the property only features standard North American electrical outlets (120V, 60Hz, Type A/B). ### Helpful tips if you are traveling with international electronics: * **Dual-voltage devices:** Most modern smartphones, tablets, laptops, and camera chargers are dual-voltage (100–240V). Check the power label on your device; if it says `Input: 100-240V`, you will only need an inexpensive **plug shape adapter** (Type A/B), not a voltage converter. * **Single-voltage appliances:** If you have heating or motorized appliances (such as standard hair dryers, curling irons, or shavers) that only run on 220–240V, you will need to purchase and bring your own **step-up voltage converter** prior to arrival. Alternatively, you can purchase an inexpensive 120V travel appliance locally at a nearby retailer (e.g., Walmart or Target).

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone** (180 Stoneridge Dr, Columbia, SC): * **Standard guest rooms:** Do **not** have an adjustable-height hand-held shower wand; they feature standard, fixed wall-mounted showerheads. * **Mobility-accessible rooms:** The hotel offers designated mobility-accessible rooms (equipped with roll-in showers or accessible tubs with grab bars and accessible controls). In ADA-compliant accessible rooms, hand-held shower sprayers with flexible hoses/slide bars are typically part of the accessibility package. Because specific accessible bathroom configurations (e.g., tub vs. roll-in shower and exact fixture types) vary by specific room assignment, you should **call the property directly at (803) 779-7799** (or contact reservations) before booking to request an accessible room with an adjustable hand-held wand and ensure it is guaranteed for your stay.

Q: Is contactless payment available during check-in or check-out at Extended Stay America - Columbia - Greystone?

A: **No, fully contactless payment (such as mobile check-in via an app or digital-wallet room key) is not standardly supported at check-in or check-out at Extended Stay America Suites – Columbia – Greystone.** Key details regarding check-in and payment at this property: * **Physical Card & ID Required:** Check-in requires visiting the 24-hour front desk in person to present a valid government-issued photo ID alongside a physical credit or debit card matching the reservation. * **Deposits and Authorizations:** The hotel authorizes payment for your stay and an incidental deposit (typically up to $100–$250) directly at the front desk terminal. * **Tap-to-Pay / NFC:** While many front desk card terminals do accept contactless tap-to-pay (such as physical tap chip cards, Apple Pay, or Google Pay), brand policy often requires a physical card with a chip/strip that matches the guest's ID to safeguard against fraud. If you are hoping to use a mobile wallet (Apple Pay/Google Pay) or check in without presenting a physical card, it is strongly recommended to **contact the front desk directly at (803) 799-6680** before arrival to confirm whether their desk terminal can accept your specific payment method.

Q: Is direct billing available at Extended Stay America - Columbia - Greystone?

A: **Yes, direct billing is available, but only for approved corporate or business accounts.** Standard hotel policy requires individual guests to pay in advance at check-in via credit card, debit card, or cash. Direct billing cannot be set up at the front desk upon arrival without prior arrangements. To utilize direct billing: * **Corporate / Business Travel:** Companies can set up direct billing through Extended Stay America's corporate travel program (**Client Connect**). This requires a corporate credit application and direct-bill agreement to be approved before the guest checks in. * **Setting It Up:** Contact the property’s sales department directly or submit a corporate account inquiry through the Extended Stay America corporate travel portal. * **Credit Card Authorization Alternative:** For a one-time third-party payment where a company or third party wants to pay for an employee’s stay without having a direct-billing line of credit, the property can send a credit card authorization form prior to arrival.

Q: Is Extended Stay America - Columbia - Greystone certified by a globally recognized sustainable certification program?

A: **No**, the **Extended Stay America Suites – Columbia – Greystone** is not certified by a globally recognized sustainable certification program (such as LEED, Green Key, EarthCheck, or Green Globe). The property operates as a standard budget-friendly extended-stay hotel and does not hold any third-party environmental or sustainability accreditations recognized by bodies like the Global Sustainable Tourism Council (GSTC).

Q: Is grocery shopping service available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does **not** provide a dedicated in-house grocery shopping or delivery service. However, they accommodate grocery needs in a few ways: * **Fully equipped kitchens:** Rooms come with a full-sized refrigerator, stovetop, and microwave so you can store and prepare your own food. * **Third-party delivery:** You can order groceries or meals independently through third-party services (such as Instacart, DoorDash, Walmart+, or Grubhub) and receive them in the lobby. * **Nearby stores:** The property is located near local grocery stores and supermarkets (such as Publix and Target) for convenient in-person shopping.

Q: Is group pricing available online at Extended Stay America - Columbia - Greystone?

A: **No, instant discounted group pricing cannot be completed directly through the standard online booking engine.** While you can book individual rooms online (standard search forms usually allow booking up to only a couple of rooms at a time), group pricing requires offline coordination: * **Group Request Online:** You can submit an online group inquiry or request-for-proposal form via the **Groups & Meetings / Client Connect** section of the official Extended Stay America website. * **Group Sales Assistance:** To obtain discounted rates for room blocks (typically **10 or more rooms**, or 5+ rooms for extended project stays), Extended Stay America requires you to connect with their group sales team or call their national group sales line at **1-877-701-3383** (or contact the Columbia – Greystone property directly). Booking policies state that reservations of more than 5 rooms placed through standard travel sites may be flagged, canceled, or subject to additional group terms and separate deposits.

Q: Is smoking allowed at Extended Stay America - Columbia - Greystone?

A: No, smoking is not allowed at Extended Stay America Suites - Columbia - Greystone. Our property is non-smoking.

Q: Is the Extended Stay America - Columbia - Greystone a "conversion", "Adaptive re-use" or "New build"?

A: The **Extended Stay America Suites – Columbia – Greystone** (located at 180 Stoneridge Dr, Columbia, SC) is a **new build** (purpose-built ground-up construction) rather than an adaptive reuse. Specifically: * **Purpose-built lodging:** The 3-story, 72-room facility was constructed from the ground up in **1995** specifically as an extended-stay hotel (originally built and operated under the **StudioPlus Deluxe Studios** brand). * **Conversion context:** If evaluated strictly within the context of **hotel brand flag transitions**, it is a *brand conversion* (transitioning from StudioPlus to Extended Stay America following ESA's corporate acquisitions and portfolio consolidations). However, in real estate and architectural terms, it is neither an *adaptive reuse* (as it was never converted from a non-hospitality use) nor a *building conversion*.

Q: Is the free internet access at Extended Stay America - Columbia - Greystone secure for online banking or transactions?

A: **No, you should not consider it inherently secure on its own.** Like most hotels, the free Wi-Fi at **Extended Stay America - Columbia - Greystone** is a public, shared guest network. Even if it requires a room number or web-portal login, public hotel networks typically carry notable security risks: * **Shared Network Environment:** Dozens of other guests share the same local network. This makes connected devices potentially vulnerable to packet sniffing, "man-in-the-middle" (MitM) attacks, or malicious spoofed networks ("evil twin" access points). * **Unencrypted Local Traffic:** Standard guest Wi-Fi rarely uses individual client isolation or enterprise-grade local encryption between your device and the router. --- ### How to Safely Handle Banking or Sensitive Transactions There: 1. **Use Your Cellular Data (Hotspot):** The safest alternative is to disconnect from the hotel Wi-Fi and use your smartphone's cellular data connection (or personal hotspot) for banking. Cellular connections are significantly more secure than open public Wi-Fi. 2. **Use a Reputable VPN:** If you must use the hotel’s Wi-Fi, turn on a trusted Virtual Private Network (VPN) before opening banking apps or entering payment details. A VPN encrypts all data leaving your device, protecting it from anyone monitoring the hotel network. 3. **Verify HTTPS / SSL:** Ensure that any site you visit shows `https://` and a padlock icon in the browser address bar. Most modern financial institutions enforce HTTPS, which encrypts traffic in transit; however, a public network still exposes metadata and DNS requests unless paired with a VPN. 4. **Use Official Apps with Two-Factor Authentication (2FA):** Official banking apps typically implement strict certificate pinning (making interception much harder than a web browser), and 2FA adds a critical layer of defense if credentials are ever compromised.

Q: Is the free internet at Extended Stay America - Columbia - Greystone limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Suites – Columbia – Greystone** is available **24/7**. There are no restricted or limited hours for using the internet; you can connect continuously from your room or common areas throughout your stay. Standard high-speed access is complimentary around the clock, though an optional enhanced (faster) bandwidth tier is available for purchase if you need higher speeds for streaming or heavy downloading.

Q: Is the free internet speed at Extended Stay America - Columbia - Greystone suitable for video streaming and work?

A: The free Wi-Fi at **Extended Stay America Suites - Columbia - Greystone** is generally sufficient for **basic work tasks and standard streaming**, but it may fall short if your work involves heavy bandwidth demands. ### What to Expect: * **For Work:** * **Suitable for:** Checking emails, browsing the web, using cloud applications (e.g., Google Docs, Office 365), and routine messaging (Slack, Teams). * **Potential Issues:** Extended Stay America properties typically throttle their complimentary Wi-Fi to lower tier speeds (often capped around a few Mbps per device). If you need to participate in high-definition video conference calls (Zoom, Google Meet), upload/download large files, or use a strict VPN, you may experience lag, pixelation, or occasional disconnections during peak evening hours. * **For Video Streaming:** * **Suitable for:** Standard Definition (SD) to basic 720p/1080p High Definition (HD) streaming on platforms like YouTube, Netflix, or Hulu, provided network traffic isn't heavily congested. * **Potential Issues:** You may run into buffering or quality drops during peak hours (usually between 7:00 PM and 10:00 PM) when many guests are active on the network. 4K streaming is unlikely to perform smoothly on the free tier. ### Options if You Need Faster Internet: * **Enhanced Wi-Fi Upgrade:** Like most Extended Stay America locations, this property offers a paid **Enhanced High-Speed Wi-Fi** option (advertised at up to 4× faster speeds), which can be purchased by the day or week via the hotel's login splash page. Guests who rely on steady video conferences or high-bitrate streaming often opt for this upgrade. * **Mobile Hotspot:** If your work requires critical, uninterrupted video calls or large data transfers, having your phone or a dedicated mobile hotspot as a backup is strongly recommended.

Q: Is there 24-hour security staff on-site at Extended Stay America - Columbia - Greystone?

A: **No**, the Extended Stay America Suites – Columbia – Greystone does not have dedicated 24-hour security guards on-site. Like most economy extended-stay properties, security is maintained through standard automated and staff measures rather than a dedicated security detail: * **24-Hour Front Desk Staff:** The reception desk is staffed overnight to handle check-ins, guest inquiries, and general monitoring. * **Keycard Access & Video Surveillance:** Exterior doors lock after hours requiring guest room keycard access, and surveillance cameras monitor common areas and parking lots. For urgent security or safety concerns during a stay, the overnight front desk clerk handles escalations or contacts local law enforcement when needed. If you require private or continuous dedicated security patrols for your stay, you would need to contact the hotel directly at (803) 251-2898 to discuss their current local arrangements.

Q: Is there a convenience or sundry store at Extended Stay America - Columbia - Greystone?

A: **No**, the Extended Stay America Suites – Columbia – Greystone does not have a dedicated on-site convenience or sundry store. For quick essentials on property, the hotel offers: * **Vending machines** for snacks and beverages. * **Complimentary grab-and-go breakfast items** in the lobby. * A few basic toiletries available upon request at the 24-hour front desk. Because every room includes a fully equipped kitchen (full refrigerator, stovetop, and microwave), guests typically pick up groceries and sundry items at nearby grocery and retail stores a short drive away (such as Publix, Food Lion, or Target).

Q: Is there a hairdresser at Extended Stay America - Columbia - Greystone?

A: **No**, there is no hairdresser or hair salon at Extended Stay America Suites - Columbia - Greystone. As a budget extended-stay property, its amenities are limited to basic essentials such as in-room kitchens, free Wi-Fi, guest laundry facilities, and free parking. If you need salon or barber services, you will need to visit one of the many hair salons in the surrounding Columbia area.

Q: Is there an accessible main entrance to the Extended Stay America - Columbia - Greystone?

A: **Yes**, the Extended Stay America Suites – Columbia – Greystone features an accessible main entrance. Its accessibility features for entering the property include: * An entrance designed with sufficient door width and level landings. * Accessible travel paths and pedestrian routes with curb cuts leading from site arrival points to the entrance. * Accessible parking spaces for both standard vehicles and vans, complete with access aisles and proper striping/signage. * An accessible registration and check-in counter inside the lobby.

Q: Is there an accessible route to guest room at Extended Stay America - Columbia - Greystone?

A: **Yes**, Extended Stay America Suites – Columbia – Greystone maintains an accessible route to its guest rooms. The property’s ADA-compliance features include: * **Continuous accessible routes:** Accessible pedestrian pathways and curb cuts leading from site arrival points (such as designated accessible parking spaces) through the main entrance and into the guest rooms. * **Entrances & Interior Paths:** Wide-clearance doorways, level landings, and step-free access throughout the public areas to the accessible suites. * **Accessible Guest Rooms:** Dedicated mobility-accessible rooms that feature roll-in showers or accessible tubs, grab bars, and lowered/accessible fixtures. If you have specific layout needs or require accommodations such as bed-frame adjustments or ground-floor placement, it is recommended to contact the property directly ahead of check-in.

Q: What are Extended Stay America - Columbia - Greystone security procedures?

A: The **Extended Stay America Suites – Columbia – Greystone** (located at 180 Stoneridge Dr, Columbia, SC) operates under standard Extended Stay America corporate safety and security protocols: ### 1. Front Desk & Identity Verification * **Government-Issued Photo ID:** Guests are required to show a valid government-issued ID (driver’s license, passport, or state ID) matching the reservation name upon check-in. * **Credit Card & Incidental Deposit:** A valid payment card in the guest's name is required at check-in. The hotel typically authorizes an incidental deposit (up to $250) to cover potential room damages or policy violations. * **Staffed Front Desk:** The property operates a 24-hour reception desk to handle check-ins, guest inquiries, and visitor monitoring. ### 2. Building & Property Access * **Electronic Keycard Access:** Room doors and exterior entrance doors (especially during late-night and overnight hours) require an active electronic keycard to unlock. * **CCTV Surveillance:** Video surveillance cameras operate in public spaces, including the lobby, interior corridors, and the exterior parking lot. * **Exterior & Parking Lot Lighting:** The parking areas and perimeter walkways feature exterior illumination for visibility and nighttime safety. ### 3. Room & Fire Safety * **Interior Room Locks:** Guest room doors are equipped with standard deadbolts and interior safety latches/flip locks for privacy and forced-entry deterrence. * **Smoke & Fire Detection:** Rooms feature hardwired smoke alarms, fire sprinkler systems, and compliance with local Richland County fire codes. In-room sensors are also monitored to enforce the hotel’s strict non-smoking policy. * **Emergency Calling:** In-room phones provide direct, unbilled dialing to emergency services (**911**) and the front desk. ### 4. Valuables & Guest Property * Extended Stay America properties do not generally provide in-room personal safes. Instead, guests can inquire at the front desk regarding **safe deposit box** availability for securing small valuables. * Hotel parking is standard self-parking; guests are advised to keep vehicles locked and avoid leaving visible valuables inside. *If you are planning an arrival outside standard operating hours or have specific accessibility or security requests, you can contact the Columbia – Greystone property directly by phone before checking in.*

Q: What are the extra person charges at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone** (in accordance with Extended Stay America brand policy): * **Additional Adults:** There is an **Extra Person Charge of $5.00 per night** for each additional adult (18 years and older) beyond single occupancy. * **Children:** Children **17 years of age and under stay free** when staying in the same room with a parent or adult guardian and using existing bedding. * **Rollaway Beds / Cribs:** The hotel does not provide extra rollaway beds or cribs; all additional guests must fit within the room’s standard bedding setup and maximum room occupancy limits (typically 2 to 4 guests depending on the suite configuration).

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, enhanced hygiene and cleanliness standards are governed by the brand-wide **STAYconfident** program. The hotel implements several enhanced sanitization and health protocols: ### **Guest Room Cleaning & Inspection** * **10-Point Room Cleaning Checklist:** Housekeeping follows an enhanced multi-point cleaning protocol that targets all high-touch surfaces, including door handles, remote controls, kitchen appliances, faucets, and light switches. * **Management Inspection:** Each suite is inspected and approved by management prior to a guest’s arrival to ensure cleanliness standards are met before room keys are issued. * **Professional Hospital-Grade Disinfectants:** The hotel partners with **P&G Professional**, utilizing trusted commercial cleaning and disinfecting products such as Spic and Span, Comet, Mr. Clean, and Microban. * **Housekeeping on Demand / Low-Contact Options:** Guests can choose when and how their rooms are refreshed during longer stays, including contactless towel and linen exchanges that do not require staff to enter the room. ### **Public & Common Areas** * **Frequent Disinfection:** High-traffic public spaces—such as the lobby, front desk counters, payment terminals, elevator buttons, and guest laundry facilities—receive frequent wipe-downs with hospital-grade disinfectants. * **Hand Sanitizer Availability:** Sanitizing stations are placed in key public areas, including entrances and lobby spaces. ### **Front Desk & Service Safety** * **Protective Barriers & Cashless Transactions:** Protective acrylic shields are installed at the front desk, and cashless payment methods are encouraged. * **Express & Contactless Check-Out:** Guests can opt for contactless check-out with receipts sent directly via email.

Q: What is Extended Stay America - Columbia - Greystone's policy on lost and found items?

A: The **Extended Stay America Suites – Columbia – Greystone** adheres to standard Extended Stay America brand procedures for lost and found items: * **Inquiry and Verification:** If you believe you left an item behind, contact the hotel's front desk directly as soon as possible. You will need to provide your name, dates of stay, room number, and a detailed description of the lost item. * **Retrieval Instructions:** If the housekeeping or front desk team has recovered the item, management will verify your ownership and advise on pickup or shipment options. * **Delivery/Shipping Costs:** If you cannot retrieve the item in person and request to have it shipped, **guests are responsible for the method and cost of delivery** (e.g., providing a prepaid shipping label or paying carrier fees). * **Holding Period:** Recovered items are held securely in the lost and found locker/storage area for a limited period before being disposed of or donated. **Tip:** Call the Columbia – Greystone property's front desk directly to confirm whether your belongings were turned in.

Q: What is the cancellation policy at Extended Stay America - Columbia - Greystone?

A: The cancellation policy at **Extended Stay America – Columbia – Greystone** depends on the specific rate type booked: * **Standard / Flexible Rates:** You can typically cancel free of charge up until **6:00 PM local hotel time on the scheduled day of arrival**. Canceling after this cutoff or failing to check in (a no-show) results in a fee equal to the first night's room rate plus tax. * **Advance Purchase Rates (AP):** These are non-refundable and generally only permit cancellation within **24 hours of making the initial booking**. Canceling later forfeits the full prepaid amount. * **Extended Plus Program (EPP) / Long-Term Rates:** If canceled more than 24 hours after booking, the non-refundable deposit (typically equivalent to 3 nights’ room rate plus tax) is forfeited. * **Third-Party Bookings:** Reservations made through online travel agencies (Expedia, Booking.com, etc.) are governed by the specific terms set by that third-party platform. *Tip:* Always review the exact cancellation deadline listed on your confirmation email or rate details, as policies can vary based on promotional rates or high-demand periods.

Q: What is the deposit required to book a room at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, the deposit and prepayment requirements depend on what you are booking and when you arrive: ### 1. Booking / Prepayment * **Standard / Flexible Reservations:** A credit card is required to guarantee the reservation, but **no upfront cash deposit is charged** at the time of booking. * **Advance Purchase Rates:** If you book a non-refundable or Advance Purchase rate, full payment for the stay is charged upfront at the time of booking. * **Payment at Check-in:** Nightly stays must be paid in full at check-in. For weekly or extended stays, payment is due on a weekly basis in advance. --- ### 2. Incidental / Security Deposit (Collected at Check-in) * **Standard Amount:** The hotel collects a refundable **$100 security/breakage deposit** (placed as a hold on a credit card or debit card) per stay. * **Brand Maximum:** Under general Extended Stay America corporate policy, locations may place an incidental hold of **up to $250** depending on the payment method or length of stay. --- ### 3. Additional Deposits / Fees to Keep in Mind * **Pets:** If traveling with pets, non-refundable pet fees apply (typically $25/night for the first 6 nights, or a flat fee for extended stays). * **Refund Timeline:** After checkout and a room inspection, the incidental deposit/card hold is released and typically reflects on your bank account within **5 to 14 business days**, depending on your financial institution.

Q: What is the guest services phone number at Extended Stay America - Columbia - Greystone?

A: The direct phone number for front desk and guest services at **Extended Stay America Suites - Columbia - Greystone** (located at 180 Stoneridge Dr., Columbia, SC) is: * **Phone:** (803) 771-0303 For general reservations or nationwide Extended Stay America guest support, you can also reach them toll-free at **1-800-804-3724** (or 1-800-EXT-STAY).

Q: What is the maximum guest room occupancy at Extended Stay America - Columbia - Greystone?

A: The maximum guest room occupancy at **Extended Stay America Suites – Columbia – Greystone** depends on the suite type booked: * **1-Bedroom Suite (2 Queen Beds + Sofa Sleeper):** Accommodates up to **6 guests** (2 per queen bed, up to 2 on the sofa sleeper). * **Studio Suite with 2 Queen Beds:** Accommodates up to **4 guests**. * **Deluxe Suite (1 Queen Bed + Sofa Sleeper):** Accommodates up to **4 guests**. * **Studio Suite with 1 Queen Bed:** Accommodates up to **2 guests**. The absolute maximum occupancy in the hotel's largest room configuration is **6 guests**.

Q: What is the policy on incidental charges at Extended Stay America - Columbia - Greystone?

A: The incidental charges and deposit policy for **Extended Stay America Suites – Columbia – Greystone** includes the following key guidelines: * **Incidental Deposit / Hold:** At check-in, guests are required to provide a security/incidental deposit. The standard deposit is typically **$100 to $250 per stay**. * **Payment Method:** A government-issued photo ID and a valid payment card in the guest's name are required at check-in. Most bookings require a credit card or debit card to hold incidental authorizations (note that many Extended Stay America properties do not accept cash deposits, and card authorizations are preferred). * **Deposit Release & Refunds:** * If no damage, policy violations, or incidental room charges occur, the hold or remaining balance is released following check-out. * For credit or debit cards, the release typically reflects in your bank account within **5 to 14 business days**, depending on your financial institution's processing times. * **Potential Incidental Deductions / Additional Fees:** * **Smoking Fee:** The property enforces a strict non-smoking policy in rooms; violations can incur a charge of up to **$250.00**. * **Pet Fees:** If traveling with pets, non-refundable pet sanitation fees apply (rates generally range from $10 to $25 per day/per pet depending on the length of stay). * **Damages or Room Cleaning:** Any damage to the room, missing property, or excessive cleaning requirements may be deducted from the security hold. *Tip:* Because exact deposit amounts and local requirements can vary by rate type or length of stay, calling the front desk directly ahead of arrival is recommended if you have specific questions about using a debit card or require clarification on local deposit amounts.

Q: What is the website link for Extended Stay America - Columbia - Greystone?

A: The official website page for this hotel is: **[Extended Stay America Suites – Columbia – Greystone](https://www.extendedstayamerica.com/hotels/sc/columbia/greystone)**

Q: What is the wifi bandwidth at Extended Stay America - Columbia - Greystone?

A: Extended Stay America properties, including the **Columbia - Greystone** location, do not publish a guaranteed fixed Mbps bandwidth figure on their public listings. Instead, their Wi-Fi service operates on a tiered structure standard across the brand: * **Free Basic Wi-Fi:** Included with every room. At Extended Stay America locations, this tier is typically rate-limited per device to roughly **1 to 5 Mbps**. It is sufficient for basic web browsing, email, and standard-definition video or messaging, but tends to struggle with high-bandwidth tasks like HD/4K streaming, gaming, or large file transfers. * **Enhanced (Paid) High-Speed Wi-Fi:** Extended Stay America offers an upgrade option (purchasable upon connecting to the hotel's captive portal). The chain advertises this tier as providing **up to 4 times (4x)** the speed of the basic network, which generally delivers speeds in the range of **10 to 20 Mbps** depending on hotel occupancy and network congestion. **Tip:** If you require a guaranteed minimum bandwidth for remote work (such as video conferencing or remote desktop access), you can contact the Columbia - Greystone front desk directly at **(803) 251-2440** to ask about current in-room network capabilities or inquire if wired Ethernet access is available.

Q: When is check-in at Extended Stay America - Columbia - Greystone?

A: Check-in at **Extended Stay America Suites - Columbia - Greystone** begins at **3:00 PM**. *(Note: Early check-in may be accommodated based on room availability; check-ins between 12:00 PM and 3:00 PM are generally free if available, while earlier arrivals may incur additional fees.)*

Q: When is check-out at Extended Stay America - Columbia - Greystone?

A: Check-out at Extended Stay America Suites - Columbia - Greystone is at **11:00 AM**.

Q: Which amenities does Extended Stay America - Columbia - Greystone offer?

A: **Extended Stay America Suites – Columbia – Greystone** offers a variety of extended-stay and standard hotel amenities, including: ### **In-Room Amenities** * **Fully equipped kitchens:** Includes a full-size refrigerator, stovetop, microwave, and cookware/dishware. * **Free Wi-Fi:** High-speed internet access in all rooms. * **Entertainment:** Flat-screen TV with premium cable channels. * **Work & Living Space:** Work desk with chair, air conditioning, and heating. * **Conveniences:** Iron and ironing board, coffee/tea maker, and free toiletries. * **All non-smoking suites**. ### **Hotel & Property Amenities** * **Complimentary grab-and-go breakfast** (bars, muffins, hot cereal, coffee, and tea). * **Free on-site self-parking**. * **Guest laundry facilities:** Coin/card-operated on-site laundry. * **Pet-friendly rooms:** Allows pets (additional fees and policy restrictions apply). * **Outdoor spaces:** Picnic area and on-site barbecue grills. * **Front desk & services:** 24-hour front desk, express check-in/check-out, and vending machines. * **Accessibility:** Accessible rooms and facilities available.

Q: Are bathrobes and slippers provided at Extended Stay America - Columbia - Greystone?

A: **No**, bathrobes and slippers are not provided at Extended Stay America Suites - Columbia - Greystone. As a budget-oriented, extended-stay hotel, it focuses on essential, practical amenities—such as fully equipped kitchens, basic toiletries, and laundry facilities. Luxury amenities like bathrobes and slippers are not part of the standard room offerings. You will need to pack your own if you require them during your stay.

Q: Are dishwashers available at Extended Stay America - Columbia - Greystone?

A: **No**, dishwashers are not available in the suites at **Extended Stay America Suites – Columbia – Greystone**. While the suites include kitchens, the standard appliances provided are: * Full-size refrigerator * Stovetop * Microwave * Sink and basic cookware/utensils (available upon request at the front desk) Dishes must be washed by hand in the kitchen sink.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America - Columbia - Greystone?

A: **No**, pay-per-view movies are not available on the in-room TVs at Extended Stay America Suites - Columbia - Greystone. The guest rooms feature flat-screen TVs equipped with standard cable programming and select premium channels (such as HBO or Showtime) at no additional charge, but the property does not offer a dedicated pay-per-view movie system. Guests wishing to watch on-demand movies typically stream them using their own devices via the hotel's complimentary Wi-Fi.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Columbia - Greystone?

A: Yes, pots, pans, and dishware are available for guests at **Extended Stay America Suites – Columbia – Greystone**, but **they are generally not pre-stocked inside the room cabinets.** Under Extended Stay America policy: * **How to get them:** You can request a kitchen kit (cookware, dishes, cutlery, and cooking utensils) at the **front desk** upon check-in. * **Cost:** Because this property is an **Extended Stay America Suites** tier location (rather than a *Select Suites* property), basic cookware and dishware sets are provided to guests **free of charge** upon request. *Tip:* What is stocked can occasionally run low during high-occupancy periods, so it is best to ask the front desk for your kitchen pack right when you check in.

Q: Are shower-tub combinations available at Extended Stay America - Columbia - Greystone?

A: **Yes**, shower-tub combinations are standard and available in the guest rooms at the **Extended Stay America Suites - Columbia - Greystone**. Additionally, the property offers accessible room options featuring tubs with grab bars (as well as roll-in shower alternatives depending on accessibility needs). If you require a specific bathroom setup for your stay, it is recommended to request it during booking or confirm with the front desk prior to check-in.

Q: Are speakerphones available at Extended Stay America - Columbia - Greystone?

A: **No**, speakerphones are not a standard or advertised amenity at **Extended Stay America Suites – Columbia – Greystone**. The guest suites feature standard in-room telephones for local and long-distance calling, but dedicated hands-free speakerphone functionality or conference-capable phone hardware is not provided. If you need a speakerphone for business meetings or conference calls, it is best to bring a portable Bluetooth/USB conference speaker (or use your mobile device) or contact the hotel's front desk directly at **+1 803-771-0303** to inquire about any available accommodations.

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Columbia - Greystone?

A: **No**, there are no smart room controls for lighting or temperature at the Extended Stay America Suites – Columbia – Greystone. As a budget-oriented, extended-stay property, the guest rooms are equipped with standard manual controls: * **Temperature:** Climate control is handled via standard wall-mounted or in-unit PTAC heating/air conditioning units with basic manual dials or buttons. * **Lighting:** Lighting is operated with standard manual switches and bedside lamp controls. The hotel does not offer mobile app controls, digital in-room tablets, or automated/smart-home system integrations.

Q: Are there USB charging ports available in the guest rooms at Extended Stay America - Columbia - Greystone?

A: **Dedicated USB charging ports are not a standard or guaranteed in-room amenity** at Extended Stay America Suites - Columbia - Greystone. The property provides standard AC wall electrical outlets throughout the room (such as near the bedside and desk) rather than built-in USB-A or USB-C ports. It is strongly recommended to **bring standard AC wall charging adapters (charging bricks)** for your phones and devices.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have a pantry area?

A: The guest rooms at **Extended Stay America Suites – Columbia – Greystone** do not have a separate, walk-in pantry closet. However, all rooms feature a **fully equipped kitchen/kitchenette area** designed for extended stays. This includes: * Kitchen cabinets and shelving for storing food and groceries * A full-size refrigerator and freezer * A stovetop and microwave * Cooking and dining utensils, dishes, and cookware If you need space to store food, the in-room kitchen cabinetry and full-size refrigerator provide ample room for groceries.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have a microwave?

A: Yes, guest rooms at Extended Stay America Suites - Columbia - Greystone have a microwave.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have a refrigerator with an ice maker?

A: **No.** While the guest rooms at Extended Stay America Suites – Columbia – Greystone feature full-size refrigerators (along with a freezer section) as part of their fully equipped kitchens, they **do not include an automatic ice maker**. If you require ice during your stay, you will typically need to use ice cube trays in the freezer or purchase bagged ice nearby, as this property also does not provide a standard public ice machine.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have a toaster oven?

A: **No, guest rooms do not come with a toaster oven.** The suites feature standard extended-stay kitchenettes, which include: * Full-size refrigerator * Two-burner stovetop * Microwave While toaster ovens are not provided, you can request a **standard bread toaster** from the front desk upon check-in, along with other basic cookware and utensils (subject to availability).

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have a water purification system for the room?

A: **No**, the guest rooms at Extended Stay America Suites – Columbia – Greystone do not have in-room water purification or filtration systems. While the suites include fully equipped kitchens (with a full-sized refrigerator, stovetop, microwave, and sink), tap water is sourced directly from the municipal water supply without a dedicated filter or purifier. If you prefer filtered drinking water during your stay, you will need to purchase bottled water or bring your own portable filter (such as a Brita pitcher or bottle).

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have conventional ovens?

A: **No, guest rooms do not have conventional (full-size) ovens.** While third-party booking websites occasionally list an "oven" in their generic description, the official room configurations at **Extended Stay America Suites – Columbia – Greystone** only feature a kitchenette setup with: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator/freezer** * A sink and cookware/dinnerware (available at the front desk) Extended Stay America properties standardly do not install conventional baking ovens in their guest suites. If you require baking capabilities, you would need to rely on a microwave-safe method or bring a portable countertop appliance (such as a toaster oven or air fryer) in accordance with hotel policy.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are typically not placed in the room prior to check-in.** At **Extended Stay America Suites – Columbia – Greystone**, kitchens are equipped with standard appliances (refrigerator, stovetop, and microwave), but consumable dish-cleaning items—such as dishwashing liquid, sponges, drying racks, and dish cloths—are **available upon request at the front desk** rather than pre-stocked inside the room. Because inventory and amenity kits are kept at the front desk (along with cookware and utensil kits), you can simply ask the front desk staff for dish soap and cleaning cloths/sponges when you check in. If you plan on doing extensive cooking during an extended stay, many guests also prefer picking up a small bottle of dish soap and a sponge from a nearby store for convenience.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have eating utensils?

A: **Not by default in the cabinets, but they are available upon request.** At this property (an Extended Stay America Suites location), eating utensils (silverware/cutlery), plates, bowls, cups, and cookware are typically **not stored inside the room** prior to arrival. Instead, Extended Stay America uses an **"on-request" policy**: you can request a kit containing eating and cooking utensils, dishware, and cookware for free from the front desk during check-in or anytime during your stay.

Q: Do guest rooms at Extended Stay America - Columbia - Greystone have toasters?

A: **Not by default in the room, but you can request one.** Standard guest room kitchens at Extended Stay America Suites (including the Columbia - Greystone location) come equipped with a full-size refrigerator, stovetop, and microwave. Under standard Extended Stay America Suites policy, smaller appliances such as **toasters**, along with cookware, dishware, and coffee makers, are kept at the front desk and are provided **upon request free of charge** (subject to availability). If you need a toaster during your stay, simply ask the front desk staff when checking in.

Q: Do rooms at Extended Stay America - Columbia - Greystone have a refrigerator?

A: **Yes**, rooms at Extended Stay America Suites - Columbia - Greystone include a **full-size refrigerator**. Every suite features a fully equipped kitchen that also comes with a stovetop, microwave, and basic cookware and utensils.

Q: Do the guest rooms at Extended Stay America - Columbia - Greystone have phones with voicemail?

A: **Yes**, the guest rooms at the Extended Stay America Suites – Columbia – Greystone include in-room phones equipped with personalized voicemail services.

Q: Do the guest rooms at Extended Stay America - Columbia - Greystone have wifi?

A: Yes, our guest rooms at Extended Stay America Suites – Columbia - Greystone offer free Wi-Fi.

Q: Do the rooms have coffee makers or espresso machines at Extended Stay America - Columbia - Greystone?

A: **No espresso machines** are provided in the rooms, and **standard coffee makers are generally available only upon request**. * **Espresso Machines:** The hotel does not have espresso machines anywhere on the property. * **In-Room Coffee Makers:** While third-party travel sites list coffee makers as a room feature, Extended Stay America Suites locations typically do not keep coffee pots pre-placed inside the suites. Instead, standard drip coffee makers and cookware kits are provided free of charge from the **front desk upon request** (subject to availability). * **Lobby Coffee:** Fresh-brewed regular coffee is also offered in the lobby during morning grab-and-go breakfast hours.

Q: Do the rooms include microwaves at Extended Stay America - Columbia - Greystone?

A: Yes, microwaves are included.

Q: Does Extended Stay America - Columbia - Greystone have a Hinoki tub?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not have a Hinoki tub. As a budget-friendly, long-term extended-stay hotel, its rooms are equipped with standard standard-issue shower/tub combinations or basic walk-in showers. Hinoki tubs (Japanese soaking tubs crafted from Hinoki cypress wood) are luxury specialty fixtures typically found only in high-end spas, boutique hotels, or Japanese *ryokans*.

Q: Does Extended Stay America - Columbia - Greystone offer a mini-bar for a fee?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer a minibar (either complimentary or for a fee). Instead, being an extended-stay property, rooms feature **fully equipped private kitchens** with full-size refrigerators/freezers, stovetops, microwaves, and dining utensils so guests can store and prepare their own drinks and food. Vending machines are available on the property for purchased snacks and beverages.

Q: Does Extended Stay America - Columbia - Greystone offer a wet bar in the room?

A: **No**, the hotel does not list a separate wet bar as an in-room amenity. However, because it is an extended-stay hotel, every room comes with a **fully equipped kitchen/kitchenette**. This setup serves similar functions (and more), as it includes: * A sink * Full-size refrigerator * Stovetop * Microwave * Countertop space with cookware and dinnerware available upon request

Q: Does Extended Stay America - Columbia - Greystone offer access to cable or streaming TV services?

A: **Yes, for cable TV, but standard streaming services are generally not built-in.** * **Cable TV:** Extended Stay America Suites – Columbia – Greystone includes flat-screen televisions equipped with **cable channels and premium cable programming** in every room. * **Streaming Services:** The hotel does not advertise built-in streaming apps (like Netflix, Hulu, or casting capabilities) on their room TVs. However, they do provide **free Wi-Fi**, meaning you can stream media on your own personal devices (laptops, tablets, or phones) or bring an external streaming device (such as a Roku stick or Chromecast) to plug into the TV's HDMI port.

Q: Does Extended Stay America - Columbia - Greystone provide instant hot water?

A: **Extended Stay America Suites – Columbia – Greystone** does not list dedicated point-of-use instant hot water dispensers (such as an under-sink boiling-water tap or electric kettle) in the guest rooms. However, depending on what you need: * **For drinking, tea, or cooking:** Suites feature a kitchenette equipped with a **microwave** and a **stovetop**, as well as a coffee maker, which can be used to quickly heat water. The lobby/common area also features a coffee/tea station that typically includes a hot water dispenser. * **For plumbing (sink/shower):** The property utilizes standard central commercial water heaters rather than on-demand/tankless instant water systems, meaning standard taps and showers may take a moment to warm up. If you require an electric kettle or specific water-heating appliances during your stay, you may want to bring one or contact the front desk directly to check current availability.

Q: Does Extended Stay America - Columbia - Greystone provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America Suites – Columbia – Greystone does **not** provide laundry bags or hampers in the guest rooms. Standard room furnishings at this property include basic kitchenware, an iron, and an ironing board, but personal laundry storage items are not included. Guests have 24/7 access to an **on-site, self-service coin/card-operated laundry facility**, so you will need to bring your own laundry bag, hamper, or basket, along with detergent, to transport your clothes.

Q: Does Extended Stay America - Columbia - Greystone provide weight scales?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not provide weight scales (neither in-room bathroom scales nor luggage scales) as a standard amenity. Budget and extended-stay properties typically only offer basic essentials—such as kitchenettes, basic toiletries, and irons/ironing boards. If you need a scale for weighing luggage before heading to the airport, the front desk may occasionally have a handheld luggage scale you can borrow, but it is not guaranteed. If you need one for personal body weight or luggage, it is recommended to bring a portable travel scale.

Q: Is a bathrobe provided at Extended Stay America - Columbia - Greystone?

A: **No, bathrobes are not provided** at Extended Stay America Suites – Columbia – Greystone. As a budget/midscale extended-stay hotel, guest rooms are equipped with standard essentials (towels, basic toiletries, and fully equipped kitchens), but luxury amenities such as bathrobes and slippers are not offered. If you need a robe, you will want to pack your own.

Q: Is a down/featherbed available at Extended Stay America - Columbia - Greystone?

A: **No**, down or featherbeds are not available at Extended Stay America Suites – Columbia – Greystone. As a budget-oriented, economy extended-stay hotel, the property provides standard firm mattresses with basic synthetic/hypoallergenic commercial linens and blankets. Luxury bedding amenities like featherbeds or down mattress toppers are not offered.

Q: Is a pillow-top mattress available at Extended Stay America - Columbia - Greystone?

A: **No**, a pillow-top mattress is not an advertised or standard amenity at **Extended Stay America Suites - Columbia - Greystone**. The property is a budget, extended-stay hotel that provides standard hotel-grade commercial mattresses. Upgraded bedding options—such as pillow-top mattresses or premium down toppers—are not listed among the room amenities by the brand or major booking partners. If you require a mattress topper or specific bedding accommodations, it is best to contact the hotel directly at (803) 799-6331 to inquire if any adjustments or extra bedding can be requested.

Q: Is a stove available in rooms at Extended Stay America - Columbia - Greystone?

A: **Yes**, rooms at Extended Stay America Suites – Columbia – Greystone feature a kitchenette/full kitchen that includes a **stovetop/stove**, along with a full-size refrigerator and microwave. *Note:* Standard Extended Stay America locations generally provide cookware, pots, pans, and utensils upon request at the front desk if they are not already stocked inside the room.

Q: Is a trouser or pant press available at Extended Stay America - Columbia - Greystone?

A: **No**, a dedicated trouser or pant press is not available at Extended Stay America Suites - Columbia - Greystone. Instead, the hotel provides a standard **iron and full-size ironing board** for garment pressing, as well as on-site self-service laundry facilities.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Columbia - Greystone?

A: **No**, guest rooms at Extended Stay America Suites – Columbia – Greystone do not have an in-room washer and dryer. Instead, the hotel provides a shared, coin-operated **on-site guest laundry facility** that guests can use during their stay.

Q: Is an in-room printer available at Extended Stay America - Columbia - Greystone?

A: **No**, an in-room printer is not available at Extended Stay America Suites – Columbia – Greystone. Guest rooms feature a workspace and free Wi-Fi, but they do not include personal printers. If you need documents printed or copied, the front desk provides **copy and fax services** (fees may apply).

Q: Is there a fireplace in the rooms at Extended Stay America - Columbia - Greystone?

A: **No**, there are no fireplaces in the guest rooms at Extended Stay America Suites - Columbia - Greystone. The accommodations are standard extended-stay studio and one-bedroom suites featuring amenities such as fully equipped kitchens (refrigerator, stovetop, microwave), work desks, flat-screen TVs, and air conditioning.

Q: Is there a minibar in the room at Extended Stay America - Columbia - Greystone?

A: **No**, there is not a minibar (pre-stocked, pay-per-item drinks/snacks) in the rooms at Extended Stay America Suites - Columbia - Greystone. Instead, being an extended-stay property, each suite is equipped with a **full-size refrigerator and freezer** as part of a fully furnished kitchen (along with a stovetop and microwave), allowing you to bring and store your own food and drinks. Vending machines are also available on-site on the property.

Q: Is there a separate closet in the rooms at Extended Stay America - Columbia - Greystone?

A: **No, there is typically not an enclosed, walk-in, or full-door separate closet** in the studio suites at Extended Stay America Suites – Columbia – Greystone. Instead, following the standard Extended Stay America studio layout, guest rooms feature an **open hanging area/wardrobe nook**. This setup generally consists of: * An open-concept alcove or recessed wall space fitted with a hanging clothes rod and hangers. * An upper storage shelf (usually holding the iron and ironing board). * Adjacent dresser drawers/nightstand storage for folded items. Because these units are open-concept extended-stay studios rather than traditional multi-room apartments, your clothes-hanging space is integrated directly into the room's main living/entry area rather than behind a separate closet door.

Q: Is there high-speed internet in the rooms at Extended Stay America - Columbia - Greystone?

A: **Yes.** Extended Stay America Suites – Columbia – Greystone provides **free Wi-Fi in every room**. However, keep in mind how Extended Stay America handles internet speeds: * **Standard Wi-Fi:** Included for free with your stay, suitable for standard web browsing, email, and basic tasks. * **Enhanced High-Speed Internet:** If you need faster speeds for heavy streaming, video conferencing, or remote work, the hotel chain offers an optional high-speed/enhanced bandwidth tier for an **additional fee**, which can be purchased upon logging into the network from your room.

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Columbia - Greystone?

A: **Yes, wheelchair-accessible bathrooms are available**, but only in designated accessible rooms. Standard rooms at this location feature standard shower/tub combinations that are not adapted for wheelchair access. In their **Mobility Accessible** suites, the accessible bathrooms typically include: * Grab bars around the toilet and shower/tub areas * Accessible-height toilets * Accessible hardware and low-reach controls * Wheelchair-accessible clearance and entry width **Important Note:** Depending on the specific room type booked, the accessible bathing setup may be an **accessible tub with grab bars/bench** rather than a **roll-in shower**. If you require a roll-in shower specifically, it is recommended to specify this when booking and contact the property directly (located at 180 Stoneridge Dr, Columbia, SC) to ensure the exact room assigned matches your mobility needs.

Q: Are there accessible tubs or bathing options at Extended Stay America - Columbia - Greystone?

A: Yes, **Extended Stay America Suites – Columbia – Greystone** offers accessible bathing options. Specific accessible features available at this location include: * **Accessible Bathrooms with Tubs:** The property offers mobility-accessible suites featuring accessible bathtubs equipped with grab bars and accessible controls. * **Alternative Options:** Standard accessible room configurations at this property include either roll-in showers or tub/shower setups. Because accessible room types (accessible bathtub vs. roll-in shower) can vary depending on real-time availability, it is recommended to specify your preference for an **accessible tub** when booking directly or to call the hotel front desk to confirm the exact bathroom setup reserved for your stay.

Q: Are there ADA-accessible rooms available at Extended Stay America - Columbia - Greystone?

A: **Yes, ADA-accessible rooms are available** at Extended Stay America Suites – Columbia – Greystone. Key accessibility details for this property include: * **Accessible Room Types:** The property offers mobility-accessible suites (such as the *Deluxe Studio / 1 Queen Bed* suite) equipped with accessible bathrooms (typically featuring grab bars and accessible tub/shower options) and widened pathways. * **Bed Frame Removal:** Extended Stay America provides bed frame removal upon request to lower the mattress height for guests with mobility disabilities (recommended at least 48 hours in advance). * **Property Accessibility:** The hotel features accessible parking (standard and van-accessible spaces), accessible routes to the main entrance, level landings, and an accessible front registration desk. Because accessible rooms are limited, it is best to specify your accessibility needs when booking online or to call the hotel directly to ensure the appropriate room configuration (such as a roll-in shower vs. an accessible tub) is reserved for your stay.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Columbia - Greystone?

A: **Yes, there are multi-sleeping-area options.** The **Extended Stay America Suites - Columbia - Greystone** offers a **1-Bedroom Suite with 2 Queen Beds and a Sofa Sleeper**. In this room layout: * The bedroom area is separated from the living space, providing multiple distinct sleeping areas. * It includes two queen beds in the bedroom and a pull-out sleeper sofa in the living area. * Like the rest of the suites at this property, it comes with a fully equipped kitchen (full-size refrigerator, microwave, and stovetop) suitable for families. *Note: The hotel also offers open-plan studio layouts (such as Studio 2 Queen Beds or Deluxe Studio with 1 Queen Bed + Sofa Sleeper), but the **1-Bedroom Suite** is the option that features separate rooms/areas. Availability can vary, so you will want to select that specific suite category when booking.*

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Columbia - Greystone?

A: **Yes, grab bars are installed in the accessible guest room bathrooms** at Extended Stay America Suites - Columbia - Greystone. According to the hotel's property accessibility specifications: * **Accessible Room Bathrooms:** Include grab bars (around the toilet and in the shower/tub), accessible toilets, roll-in or accessible tub showers, and lowered accessible controls. * **Standard Rooms:** Standard (non-accessible) rooms typically feature standard shower/tub combinations and do not come equipped with grab bars. If you need a bathroom equipped with grab bars, be sure to specifically book an **ADA / Accessible Room** or contact the hotel directly (at 803-798-1111 or 1-800-804-3724) to ensure an accessible room is assigned to your reservation.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Columbia - Greystone?

A: **Yes**, every room/suite at **Extended Stay America Suites – Columbia – Greystone** includes a fully equipped kitchen/kitchenette. These kitchen areas typically feature: * A full-size refrigerator * A stovetop/burners * A microwave * A sink and basic counter space * A coffee maker *Note:* Cooking utensils, pots, pans, and dishes are typically provided or available upon request at the front desk.

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer multi-level or loft-style rooms. The accommodations at this property consist of standard single-level studio and one-bedroom suites (such as Queen Studio Suites and Deluxe Suites with sofa beds), each featuring a flat single-floor layout with a fully equipped kitchen, living/sleeping space, and bathroom.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Columbia - Greystone?

A: Standard rooms at the **Extended Stay America Suites - Columbia - Greystone** do not have lowered sinks or roll-under accessible vanities. However, the property offers dedicated **Mobility Accessible guest rooms**. In these designated accessible rooms, the bathrooms are modified in accordance with ADA guidelines to feature: * **Accessible roll-under sinks/vanities** with knee clearance (open space underneath rather than closed cabinetry). * Lowered or lever-operated faucet controls. * Wrapped/insulated plumbing lines beneath the sink for burn protection. * Accessible clearances and grab bars around the toilet and shower/tub areas. **Important Note:** Because accessible features are **only** present in specifically designated accessible units (such as the *Accessible Studio* or *Mobility Accessible Suite* options), you must specifically select and reserve a mobility-accessible room category when booking. If you require specific clearance dimensions or want to confirm whether you are placed in a roll-in shower or accessible tub unit, it is strongly advised to contact the property front desk directly prior to arrival.

Q: Are there rooms with adjustable beds at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer rooms with adjustable (motorized/reclining) beds. The property provides standard static beds (typically standard Queen-size mattresses on fixed frames and pull-out sofa beds). If you require an adjustable bed for medical or accessibility reasons: * The hotel does provide ADA-accessible rooms, and per brand policy, management can accommodate requests for **bed frame removal** (with at least 48 to 72 hours' advance notice) to allow guests to bring in or rent personal medical equipment or specialty lift beds. * It is recommended to contact the property directly prior to booking to confirm dimensions and delivery coordination.

Q: Are there rooms with bunk beds or extra sleeping spaces at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone does not offer rooms with bunk beds**. However, they do offer options for **extra sleeping spaces**: * **Sofa Beds (Pull-Out Couches):** Specific room layouts include a sleeper sofa in addition to regular beds, such as: * *Deluxe Studio / 1-Bedroom Suites* with 1 Queen bed + sleeper sofa (sleeps up to 4). * *Suites* featuring 2 Queen beds + a sleeper sofa (accommodates larger families or groups). * **Two-Bed Layouts:** Standard *Studio Suites* with two Queen beds are also available if you need multiple beds. *Note on Rollaway/Extra Beds:* Like most extended-stay properties with set suite layouts, they typically do not provide extra rollaway beds or cots. If you require additional sleeping room beyond standard beds, be sure to specifically reserve a suite type that lists a **sofa sleeper**.

Q: Are there rooms with corner windows or wraparound views at Extended Stay America - Columbia - Greystone?

A: **No.** The Extended Stay America Suites – Columbia – Greystone does not offer rooms with corner windows or wraparound views. This property is a standard low-rise, budget/extended-stay hotel. Its suites (studio and one-bedroom options) follow a uniform, rectangular layout, typically featuring a single standard exterior wall window overlooking the parking lot or surrounding wooded/commercial area. Even rooms situated at the physical ends of the building corridors maintain this standard blueprint and do not feature multi-angle or panoramic window layouts.

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Columbia - Greystone?

A: **No**, there are no rooms with skylights or specialized "extra natural light" features at the Extended Stay America Suites – Columbia – Greystone. The property is a standard budget extended-stay hotel with uniform studio layouts. Each room features a standard, single exterior-facing window with basic curtains or blinds, and none of the suites offer architectural features like skylights, floor-to-ceiling windows, or sunrooms. If maximizing daylight is important to you, your best option is to contact the front desk ahead of time and request an **upper-floor, south- or west-facing room** away from obstructions to get the best standard sunlight during the day.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Columbia - Greystone?

A: **Yes.** Extended Stay America Suites – Columbia – Greystone offers designated **mobility-accessible suites** designed to meet ADA compliance standards. These accessible rooms feature: * **Wider doorways** for entry and bathroom access to accommodate wheelchairs and mobility devices. * **Level landings and sufficient door clearance** for maneuvering. * **Accessible bathrooms** equipped with grab bars, accessible-height toilets, and accessible tubs/showers. * **Wheelchair-accessible pathways** connecting the suite to key property areas (such as the main entrance, parking, and front desk). When booking, select an **accessible suite** (often labeled as a *Mobility Accessible* room or studio). If you require specific doorway dimensions or additional accommodations (such as lower bed frames), it is recommended to contact the property directly at **(803) 929-7700** before arrival to ensure your specific room assignment meets your needs.

Q: Are there step-free showers available at Extended Stay America - Columbia - Greystone?

A: **Yes**, step-free (roll-in) showers are available at Extended Stay America Suites - Columbia - Greystone. The property offers designated mobility-accessible rooms equipped with roll-in showers, grab bars, and accessible controls. Because accessible bathroom setups can vary between **roll-in showers** and **accessible tub showers** depending on the specific room, it is recommended to explicitly select an accessible room with a *roll-in shower* during booking or contact the property directly (803-252-8877) to guarantee that room type for your stay.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Columbia - Greystone?

A: The **Extended Stay America Suites – Columbia – Greystone** primarily features **studio-style open layouts**, along with limited multi-room options: * **Studio Suites (Open Concept):** The majority of the rooms are single, open-concept studio suites (e.g., Studio Suite with 1 Queen Bed or Studio Suite with 2 Queen Beds). In these units, the sleeping area, living/desk space, and the fully equipped kitchenette share one open space, with only the bathroom partitioned off behind a closed door. * **1-Bedroom Suites (Separated Layout):** The property also offers 1-Bedroom Suite configurations, which provide a more traditional layout where the bedroom area is separated by a wall/door from the living area and kitchen. If you are looking specifically for an open studio, standard studio bookings will provide that setup; if you prefer a traditional separated layout, you will want to select a dedicated **1-Bedroom Suite**.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Columbia - Greystone?

A: **Yes.** In addition to standard open-layout studio suites, Extended Stay America Suites – Columbia – Greystone offers **1-Bedroom Suites** (such as the 1-Bedroom Suite with 2 Queen Beds and a Sofa Sleeper). In these one-bedroom suite layouts, the bedroom is separate from the main living area, which includes a dedicated living/seating space with a sofa bed and a fully equipped kitchen. *Tip: Because standard rooms at this property are single-room studios, make sure to specifically select the **"1 Bedroom Suite"** room type when booking.*

Q: Do the rooms have balconies or private terraces at Extended Stay America - Columbia - Greystone?

A: **No**, the rooms at Extended Stay America Suites - Columbia - Greystone do not feature balconies or private terraces. The property consists of standard interior-corridor studio and suite accommodations with enclosed windows. Outdoor space is limited to common public areas on the hotel grounds (such as the outdoor picnic and barbecue areas).

Q: Do the rooms have entryways or foyers at Extended Stay America - Columbia - Greystone?

A: **No**, the rooms at Extended Stay America Suites – Columbia – Greystone do not feature dedicated entryways or foyers. Consistent with standard Extended Stay America studio layouts, the entrance door opens directly into a hallway corridor flanked immediately by the in-room kitchenette on one side and the bathroom on the other, leading straight into the open living/sleeping space.

Q: Do the rooms have Juliet balconies at Extended Stay America - Columbia - Greystone?

A: **No**, the rooms at Extended Stay America Suites – Columbia – Greystone do not have Juliet balconies (or any balconies). The property is a standard low-rise extended-stay hotel where guest rooms feature standard exterior windows, but lack balcony access or exterior railings.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Columbia - Greystone?

A: **No.** The rooms at **Extended Stay America Suites – Columbia – Greystone** do not have partition walls or sliding doors separating the living, sleeping, and kitchen spaces. The vast majority of the accommodations are standard **open-concept studio layouts**. In these rooms, the bed, sitting area/work desk, and kitchenette are all located within a single undivided room (aside from the fully enclosed private bathroom). *(Note: If you are looking for separate living and sleeping areas with physical room dividers or doors in the immediate Greystone area, the nearby **Embassy Suites by Hilton Columbia Greystone** features traditional multi-room suites with separating doors.)*

Q: Do the rooms have separate living areas at Extended Stay America - Columbia - Greystone?

A: **It depends on the room type you book:** * **Standard / Studio Suites:** No. The majority of the rooms are open-concept studio layouts where the bed, kitchenette, desk, and sitting/sofa area share a single open room. * **1-Bedroom Suites:** Yes. This property offers a limited number of **1-Bedroom Suite** configurations (such as the *1 Bedroom Suite with 2 Queen Beds and Sofa Sleeper*). In these units, the bedroom is closed off or partitioned from a dedicated living and kitchen area. If having a separate living area is essential for your stay, make sure specifically to select a **1-Bedroom Suite** rather than a standard Studio or Deluxe Studio when booking.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Columbia - Greystone?

A: Extended Stay America does not publish exact architectural blueprints or linear inch measurements for the closets across individual guest rooms. However, the rooms at the **Extended Stay America Suites – Columbia – Greystone** (built to standard brand design) feature: * **Closet Style:** Rooms typically include either an **open-alcove reach-in wardrobe niche** or a **standard reach-in closet** (with folding doors or open-concept hanging) rather than a full walk-in closet. * **Hanging Space:** * The closet is equipped with a single horizontal metal hanging rod, typically spanning roughly **30 to 36 inches (2.5 to 3 feet) in width**. * Depth is standard for clothing hangers, approximately **22 to 24 inches deep**. * Vertical hanging clearance easily accommodates shirts, pants, and mid-length coats, though full-length dresses or long trench coats may rest against the luggage shelf or bottom base. * **Accessories & In-Closet Amenities:** * An overhead storage shelf for bags, luggage, or extra bedding. * A standard iron and full-size ironing board are mounted inside or directly adjacent to the closet nook. * Standard hangers (usually 4–6 provided; additional hangers can typically be requested at the front desk). If you are planning to store high-volume wardrobe racks, oversized travel trunks, or specialized hanging garments, contact the hotel directly at **+1 (803) 798-0050** to confirm exact layout specifics for your assigned room category.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** (like typical Extended Stay America properties) **does not have an official maximum luggage storage capacity or bag limit** for its standard rooms. Guests are free to bring as much personal luggage as can safely and comfortably fit within the space. Key practical details regarding storage in standard rooms: * **Room Layout & Space:** Standard studio suites (approx. 280–320 sq. ft.) feature open floor space, a closet/wardrobe area, and under-desk or under-bed floor space capable of holding several full-size suitcases alongside normal personal belongings. * **Safety Regulations:** The hotel only restricts items that block doorways, hallways, or emergency exit paths, or that violate local fire/safety codes or hazardous material policies. * **Front Desk Luggage Holding:** The front desk has limited space to temporarily hold bags before check-in or after check-out; if you plan to arrive with unusually large or bulky cargo, it is recommended to contact the property directly at **(803) 798-8490** to confirm arrangements.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Columbia - Greystone?

A: **No, there are no outdoor fire pits** at the Extended Stay America Suites – Columbia – Greystone. However, the property does offer basic outdoor gathering amenities, including: * An **outdoor picnic area** * **Barbecue / grilling facilities** These amenities are primarily practical spaces for casual outdoor cooking and dining rather than dedicated lounge-style social gathering areas.

Q: Does Extended Stay America - Columbia - Greystone have an ATM on site?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not have an ATM on site. Guests needing cash will need to visit a nearby bank or convenience store/gas station along Stoneridge Drive, Greystone Boulevard, or Broad River Road.

Q: Does Extended Stay America - Columbia - Greystone offer coworking or lounge spaces for guests?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer dedicated coworking spaces, a business lounge, or meeting rooms. The property operates as a standard, budget extended-stay hotel. For remote work and business needs, it provides: * **In-room work areas:** Each suite includes a dedicated desk/table workspace along with free Wi-Fi. * **Front desk services:** Basic copy and fax services are available at the front desk (fees may apply). * **Common areas:** Communal spaces are essentially limited to the front lobby, an outdoor picnic/BBQ area, and laundry facilities rather than collaborative or remote-work lounges. If you require dedicated coworking amenities, private conference rooms, or business-center booths, you will need to utilize nearby public libraries or commercial coworking facilities in the Columbia area.

Q: Does Extended Stay America - Columbia - Greystone offer dry cleaning or laundry service?

A: **Extended Stay America Suites - Columbia - Greystone** does **not** provide full-service valet dry cleaning or laundry drop-off service. However, the hotel does offer an **on-site, self-service guest laundry facility** equipped with coin-operated washers and dryers. Rooms also come with an iron and full-size ironing board. If you require professional dry cleaning or laundry care, you will need to use a local dry cleaner in the Columbia area or arrange for a third-party pickup and delivery service.

Q: Does Extended Stay America - Columbia - Greystone offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not offer yoga classes, wellness programming, or spa facilities. As a budget-oriented, extended-stay hotel, its amenities are focused on practical necessities—such as in-suite kitchens, free Wi-Fi, on-site guest laundry, and outdoor barbecue/picnic areas. It does not have an on-site wellness center, though guests are typically directed to local gyms or nearby community fitness centers in the Columbia area for workouts.

Q: Does Extended Stay America - Columbia - Greystone provide bikes for guests to use?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not provide bikes or bike rentals for guests. Its amenities are focused on extended-stay basics (fully equipped kitchens, free Wi-Fi, on-site laundry, and free parking). If you need a bike during your stay, you will need to arrange a rental through a local Columbia bike shop or use an area bike-share service.

Q: Does Extended Stay America - Columbia - Greystone support mobile key or digital check-in?

A: **No, Extended Stay America – Columbia – Greystone does not support mobile key or digital check-in.** Extended Stay America properties, including this location, rely on traditional front desk check-in. While the brand has a mobile app, its functionality is limited to booking, managing reservations, and accessing rewards; it does not offer digital check-in to bypass the front desk or a mobile key feature to unlock room doors. Upon arrival, guests must check in at the front desk with a government-issued photo ID and a valid payment card to complete registration and receive physical keycards.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone generally does not provide dedicated luggage storage** before check-in or after check-out. Unlike full-service hotels with bell desks or dedicated luggage holding areas, Extended Stay America properties operate as limited-service extended-stay hotels and do not offer official bag-hold services. However, keep the following options in mind: * **Front Desk Discretion:** While not an advertised or guaranteed amenity, front desk staff will occasionally agree to hold a bag behind the counter for a short time if space and staffing permit. It is best to call the location directly at **(803) 252-7360** to ask if they can accommodate your bags on your specific travel day. * **Early Check-In / Late Check-Out:** The hotel offers early check-in (before standard 3:00 PM check-in) and late check-out upon request, subject to room availability; note that Extended Stay America typically charges an additional fee for these services. * **Third-Party Luggage Services:** If the property cannot hold your bags, you may want to look into luggage-storage platforms (such as Bounce or LuggageHero) that partner with local businesses in the Columbia area.

Q: Is there a meditation or relaxation room at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites – Columbia – Greystone does not have a meditation, relaxation, or quiet wellness room. As a budget-friendly extended-stay hotel, its common amenities are limited to essentials such as a 24-hour front desk, guest laundry facilities, free parking, and an outdoor picnic/barbecue area. Guests seeking a quiet space to meditate or relax will need to do so inside their private suite or visit nearby outdoor green spaces like Saluda Riverwalk or Riverbanks Botanical Garden.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Columbia - Greystone?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Columbia - Greystone. It is a budget, extended-stay hotel that focuses on self-catering amenities—such as in-room kitchens, on-site laundry facilities, free Wi-Fi, and complimentary grab-and-go breakfast. It does not have any on-site bars, full-service dining, or rooftop public spaces.

Q: Is there a sauna or steam room available at Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not have a sauna or steam room. As a budget, extended-stay hotel, its amenities are focused on long-term essentials such as in-room kitchens, on-site guest laundry, free Wi-Fi, and barbecue/picnic areas. It does not feature spa or wellness facilities like saunas or steam rooms.

Q: Is there a shuttle service offered by Extended Stay America - Columbia - Greystone?

A: **No**, Extended Stay America Suites - Columbia - Greystone does not offer a shuttle service (neither local nor airport transportation). Guests needing transportation to or from the airport (Columbia Metropolitan Airport) or around the Columbia area generally rely on rideshare services (Uber, Lyft), local taxis, or personal/rental vehicles. Free on-site self-parking is available at the hotel.

Q: Is Wi-Fi free at Extended Stay America - Columbia - Greystone?

A: Yes, free Wi-Fi is available at Extended Stay America Suites – Columbia - Greystone.

Q: Are children allowed in all hotel areas at Extended Stay America - Columbia - Greystone?

A: **Yes, children are welcome and permitted throughout standard guest areas** at Extended Stay America Suites - Columbia - Greystone. Key guidelines regarding children at this property include: * **General Access:** The hotel is family-friendly and offers family suites. Children are allowed in public common spaces—such as the lobby, breakfast area, and outdoor picnic/BBQ areas. * **Supervision:** Like most hotels, minor children must be accompanied and supervised by an adult in public and amenity areas (such as self-service laundry facilities and outdoor grounds). * **Age Policies:** Children under 17 stay free when sharing a room with an adult guardian. However, individuals must be at least 18 years old to book a room and check in. * **Amenities to Note:** This property does not have adult-exclusive facilities (such as an on-site bar or nightclub), but it also does not supply complimentary cribs or rollaway beds, so families will need to provide their own infant bedding if needed.

Q: Are dogs allowed at Extended Stay America - Columbia - Greystone?

A: Yes, pets are allowed at Extended Stay America Suites - Columbia - Greystone.

Q: Are pets allowed in all rooms at Extended Stay America - Columbia - Greystone?

A: **No, pets are not allowed in all rooms.** Like most Extended Stay America properties, the **Columbia - Greystone** location designates specific **pet-friendly rooms** rather than allowing animals in every unit. Key details of their pet policy include: * **Notification & Availability:** You must request and be assigned to a designated pet-friendly room when booking or prior to check-in, as pet rooms are subject to availability. * **Allowed Pets & Limits:** A maximum of **2 pets** (dogs and cats only) per suite. Animals must be no longer or taller than 36 inches, with a standard weight limit of up to 50 lbs (larger pets require advance hotel approval). * **Fees:** Pet cleaning fees apply (typically $25 + tax per pet, per night for the first 6 nights, and $15 + tax per pet, per night thereafter). * **Service Animals:** Fully certified service animals (as defined by the ADA) are legally exempt from pet fees and specific room-type restrictions. It is recommended to contact the hotel front desk directly before arrival to ensure your reservation is assigned to an approved pet-friendly unit.

Q: Are pets allowed in public areas at Extended Stay America - Columbia - Greystone?

A: Under Extended Stay America’s brand pet policies (which apply to the **Extended Stay America Suites – Columbia – Greystone** property), pets are **not allowed to roam freely or lounge in indoor public areas**. Key rules regarding pets outside your guest room include: * **Leash/Carrier Requirement:** Pets must be kept on a leash or inside a carrier at all times when in public and common areas (such as hallways, elevators, and lobbies). * **Indoor Common Areas:** Pets are generally restricted from staying in indoor communal spaces (such as dining/breakfast areas, fitness areas, or behind the front desk) due to health and safety regulations. * **Outdoor Areas:** Pets are allowed on the hotel grounds for relief and exercise, provided they remain leashed and owners clean up after them promptly. Grassy designated pet relief areas are available on the property. * **Service Animals:** Fully trained ADA service animals are legally exempt from standard pet restrictions and are permitted in all public guest areas.

Q: Are service animals allowed at Extended Stay America - Columbia - Greystone?

A: **Yes, service animals are allowed** at Extended Stay America Suites - Columbia - Greystone. In compliance with the Americans with Disabilities Act (ADA) and hotel policy: * **Fee Exemption:** Service animals are exempt from the standard pet fees charged to regular pets. * **General Pet Rules:** While standard pets have restrictions and fees (such as limits on weight/size and nightly cleaning fees), trained service animals assisting individuals with disabilities are legally permitted without these pet charges. *(Note: Emotional support animals [ESAs] are typically subject to standard pet fees and size restrictions, as they do not qualify as service animals under ADA guidelines.)*

Q: Are taxes included in the room rate at Extended Stay America - Columbia - Greystone?

A: **No, taxes are not included** in the base nightly or weekly room rate at **Extended Stay America Suites – Columbia – Greystone**. Like standard policy across Extended Stay America properties, state and local lodging taxes (as well as any applicable municipal fees) are added on top of the quoted room rate at checkout. You will see the estimated tax total itemized separately before you finalize your reservation. *(Note: Depending on South Carolina tax law, guests staying on continuous long-term reservations—typically exceeding 90 consecutive days—may become exempt from local hotel occupancy taxes for the duration of the extended stay.)*

Q: Are there additional fees I should know about at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, several additional fees, deposits, and policy-related charges may apply: ### 1. Security / Incidental Deposit * **Breakage/Incidentals Deposit:** Typically **$100 per stay**, placed as a hold on a valid credit card at check-in (cash is generally not accepted). This is refundable upon inspection at check-out. ### 2. Pet Fees * **Nightly Pet Fee:** Up to **$25 (+ tax) per pet, per day** for the first 6 nights. * **Longer Stays:** Reduces to **$15 (+ tax) per pet, per day** starting on night 7. * **Restrictions:** Maximum of 2 pets per room, with size limits (generally 36 inches tall/long, up to 50 lbs without prior manager approval). *Service animals are exempt from these fees.* ### 3. Housekeeping Fees * Like most extended-stay properties, complimentary full housekeeping is typically provided only on a scheduled, weekly basis. * **Additional Housekeeping:** If you want daily cleaning or extra full-service cleans on demand, an extra fee applies (typically around **$10 per service/day**). ### 4. Other Potential Charges & Penalties * **Smoking Fee:** The hotel is a 100% non-smoking facility. A significant cleaning fee (often $250+) is assessed if smoking occurs in the room. * **Guest Laundry:** Coin/card-operated on-site laundry facilities are available at a per-load cost. * **Early Check-in / Late Check-out:** Subject to availability and may incur a half-day or hourly fee depending on the time requested. ### What is Free: * **Parking:** On-site self-parking is complimentary. * **Wi-Fi:** Basic Wi-Fi access is included.

Q: Are there adult-only areas at Extended Stay America - Columbia - Greystone?

A: **No**, there are no adult-only areas at the Extended Stay America Suites – Columbia – Greystone. It is a standard, budget-friendly extended-stay hotel that caters to families, solo travelers, business professionals, and long-term guests alike. All common areas—such as the lobby, guest laundry facilities, outdoor picnic/barbecue spaces, and the seasonal pool—are open to guests of all ages.

Q: Are there any size restrictions for pets at Extended Stay America - Columbia - Greystone?

A: Yes, **Extended Stay America - Columbia - Greystone** enforces specific size limits under its pet policy: * **Height and Length:** Pets can be **no longer than 36 inches** and **no taller than 36 inches**. * **Weight Limit:** Locations typically welcome pets up to **50 lbs**. * **Quantity Limit:** A maximum of **two pets** are permitted per suite. **Exceptions:** Animals exceeding these size restrictions or requests for more than two pets require prior approval from the property manager. If you have a larger pet, it is recommended to contact the hotel directly before booking to confirm accommodation.

Q: Are there non-refundable rates at Extended Stay America - Columbia - Greystone?

A: **Yes, there are non-refundable rates available.** Depending on how and when you book, non-refundable options typically include: * **Advance Purchase (AP) Rates:** When booking directly through Extended Stay America, they frequently offer discounted "Advance Purchase" rates. These require full prepayment upfront and become non-refundable if not cancelled within 24 hours of booking. * **Third-Party Travel Sites:** Online travel agencies (such as Expedia, Booking.com, Kayak, etc.) often offer discounted "Pay Now / Non-refundable" rates alongside flexible, free-cancellation rates. If you need flexibility instead, standard flexible rates typically allow cancellation up until 6:00 PM local time on the day of arrival. Always review the specific room terms and cancellation policy shown at checkout before confirming your reservation.

Q: Are there refundable room rates available at Extended Stay America - Columbia - Greystone?

A: **Yes, refundable and flexible room rates are available** at the Extended Stay America Suites - Columbia - Greystone. When booking, you will typically encounter two main rate types: * **Standard / Flexible Rates:** These are refundable. Extended Stay America generally allows free cancellation up to **6:00 p.m. local time on the date of arrival** (or by the designated deadline displayed during booking). Cancelling after this window or failing to show will result in a fee equivalent to the first night's room charge plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These are discounted, prepaid options. They are non-refundable and generally cannot be cancelled or modified after the first 24 hours of booking. *Tip: Cancellation deadlines can vary depending on length of stay, specific promotion, or third-party booking site (such as Expedia or Booking.com), so be sure to select the **"Free Cancellation"** or **"Standard/Flexible Rate"** option and verify the exact cutoff time on your reservation summary before confirming.*

Q: Can I leave my pet unattended in the room at Extended Stay America - Columbia - Greystone?

A: **Yes, but only under specific conditions.** According to Extended Stay America’s policy: 1. **Must be secured in a crate/carrier:** Whenever a pet is left unattended in the suite, it must remain secured inside an appropriate crate or pet carrier (they cannot roam freely or be shut in the bathroom). This ensures staff safety during maintenance/housekeeping and prevents room damage. 2. **Behavior and disturbances:** The pet must remain quiet and well-behaved. If an unattended pet causes disturbances (such as persistent barking or whining), the hotel may require you to return or ask you to make alternative boarding arrangements. 3. **Notify the front desk:** You are usually expected to inform staff that a pet is in the room and use any provided pet door hangers or magnets so staff know an animal is inside. ### General Pet Guidelines to Keep in Mind: * **Limits:** A maximum of 2 pets per room. * **Size:** Standard policy applies to animals up to 36 inches long and 36 inches tall (larger animals require property manager approval). * **Fees:** A non-refundable pet fee applies (typically $25 + tax per day, per pet for the first 6 nights, then a reduced daily rate thereafter).

Q: Can I pay with cash at check-in at Extended Stay America - Columbia - Greystone?

A: **Generally, no.** Extended Stay America – Columbia – Greystone generally **requires a valid credit card at check-in**, and cash is not accepted for short-term stays. Here are the specific policies to keep in mind: * **Short Stays (Fewer than 7 nights):** Extended Stay America's brand policy strictly requires a valid credit card for payment and identity verification; cash payments are not accepted at check-in for these stays. * **Long-Term Stays (7 nights or more):** Select Extended Stay America properties may allow guests to settle with cash for longer stays, but they still typically require an active credit card on file to authorize a security/incidental deposit (usually up to $100–$250). Because policy enforcement and franchise rules can vary, if you must pay with cash, **call the front desk directly at (803) 798-0096** prior to your arrival to verify if they can make an exception for your specific length of stay.

Q: Do I have to pay the full amount upfront at Extended Stay America - Columbia - Greystone?

A: Whether you have to pay the full amount upfront depends on **how long you are staying** and the **rate type** you selected: * **Short Stays (Nightly Rate / Fewer than 7 nights):** **Yes.** At check-in, guests booked on a nightly rate are charged for the full duration of their stay upfront. * **Longer Stays (Weekly or Monthly Rates / 7+ nights):** **No.** You do not have to pay the entire multi-week or multi-month stay upfront. You are charged for the **first week** at check-in, and you then pay week-by-week in advance throughout your stay. * **Advance Purchase Rates / Prepaid Bookings:** **Yes.** If you deliberately choose a discounted, non-refundable "Advance Purchase" rate when booking online, the full balance is charged immediately at the time of reservation. **Incidental Deposit:** Regardless of your stay length, you will also need to provide a credit/debit card at check-in for a refundable **incidental/security deposit** (typically around $100 to $250), which is released after checkout provided there is no room damage.

Q: Does Extended Stay America - Columbia - Greystone charge an additional fee for pets?

A: **Yes**, Extended Stay America Suites – Columbia – Greystone charges an additional, non-refundable pet cleaning fee: * **First 6 nights:** Up to **$25 (+ tax) per pet, per night**. * **Day 7 and onward:** A reduced rate of up to **$15 (+ tax) per pet, per night**. ### Key Pet Policy Details: * **Pet Limit:** Up to 2 pets per suite. * **Size/Restrictions:** Standard policy limits pets to no more than 36 inches in height and 36 inches in length (and typically up to 50 lbs); larger animals or more than two pets require prior approval from property management. * **Payment Schedule:** If staying 6 nights or fewer, the total pet fee is due at check-in. For stays of 7 days or more, the first 7 nights of pet fees are paid at check-in, then in 7-day increments thereafter. * **Service Animals:** Legitimate service animals are exempt from pet fees.

Q: Does Extended Stay America - Columbia - Greystone have any restrictions on the number of pets allowed per room?

A: Yes. **Extended Stay America – Columbia – Greystone** has the following pet limits and restrictions: * **Number of pets:** A maximum of **two pets** are permitted per suite. Bringing more than two pets requires prior approval from the property manager. * **Types of pets:** Only dogs and cats are allowed (exotic animals are not permitted). * **Size/dimension limits:** Pets must be no taller than 36 inches and no longer than 36 inches (larger animals also require property manager approval). * **Fees:** Pet fees apply (typically up to $25 + tax per day, per pet for the first six nights, and a reduced rate per day thereafter; service animals are exempt). If you plan to bring more than two pets or have an animal exceeding standard size requirements, contact the property directly prior to arrival to request manager approval.

Q: Does Extended Stay America - Columbia - Greystone offer pet amenities like beds or bowls?

A: Extended Stay America Suites - Columbia - Greystone allows pets, but pet amenities such as beds or bowls are not available.

Q: Does Extended Stay America - Columbia - Greystone require a deposit when booking?

A: **At the time of booking**, a deposit is generally **not required for standard, flexible rates**, though a valid credit card must be provided to guarantee the reservation. However, deposit requirements depend on the rate type and check-in policies: * **Prepaid/Advance Rates:** If you book a non-refundable **Advance Purchase (AP)** rate, full payment is charged at the time of booking. For **Extended Plus Program (EPP)** rates, a non-refundable deposit equal to three nights' room rate and tax applies. * **At Check-In (Security / Incidental Deposit):** While not collected at the moment of booking, the hotel requires a **refundable incidental/breakage deposit** upon arrival. This is typically an authorization hold of **$100 to $250** placed on a major credit or debit card. The hold is released after checkout following an inspection of the room. * **Payment in Advance:** Room charges are due upfront at check-in (nightly stays are paid in full; weekly or extended stays are charged week-by-week in advance). *Note: Cash is generally not accepted for booking or incidental deposits at this location, so you must present a valid government-issued ID and a credit card matching the guest name upon arrival.*

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Columbia - Greystone?

A: The cancellation deadline at **Extended Stay America Suites – Columbia – Greystone** depends on the rate or booking type you selected: * **Standard / Flexible Rates:** You must cancel by **6:00 PM local hotel time on the day of arrival** to avoid penalties. Canceling after this time (or failing to show up) will result in a No-Show Fee equal to the first night’s room rate plus tax. * **Advance Purchase (AP) Rates:** These discounted, prepaid rates can only be canceled within **24 hours of making the initial booking**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP):** Cancellations made more than **24 hours after booking** forfeit a deposit equal to 3 nights' room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** Deadlines vary depending on the platform's specific rate terms (often requiring 24 to 48 hours advance notice), and cancellations must be processed directly through that booking site. *Tip:* Always check your specific booking confirmation email for the exact cutoff time and date, or contact the property directly at **(803) 798-2511** to verify your reservation's terms.

Q: How late can I cancel without being charged at Extended Stay America - Columbia - Greystone?

A: The cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rates:** You must cancel **by 6:00 p.m. local hotel time (Eastern Time) on the day of your scheduled arrival**. Canceling after this cutoff—or not showing up—results in a no-show fee equivalent to the first night’s stay plus tax. * **Advance Purchase (Prepaid / Non-Refundable) Rates:** These can only be canceled without penalty **within 24 hours of originally booking**. After 24 hours, you forfeit the entire prepayment. * **Extended Plus Program (EPP) Rates:** Must be canceled **within 24 hours of booking**; canceling later forfeits a non-refundable deposit equal to three nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you did not book directly with Extended Stay America, the cancellation policy and deadline provided by the third-party booking site govern your reservation. Always double-check the cancellation terms in your **booking confirmation email**, as deadlines can occasionally differ during peak periods or special promotions.

Q: How much is the refundable pet deposit at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone** does not charge a refundable pet deposit. Instead, they charge a **non-refundable pet fee**: * **$25 (+ tax) per pet, per night** for the first 6 nights. * **$15 (+ tax) per pet, per night** for each night thereafter. *(Note: While the pet fee itself is non-refundable, the hotel does require a standard **refundable incidentals/breakage deposit**—typically between $100 and $250 per stay upon check-in—which is returned at check-out provided there is no room damage).*

Q: How much is the security deposit at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites – Columbia – Greystone**, the security/breakage deposit is typically: * **$100 per stay** as the standard incidental/breakage deposit listed for this specific property. * Under Extended Stay America's broader brand policy, locations may place an incidental hold or deposit of **up to $250**. ### Important Details: * **Payment Method:** The deposit is collected at check-in, usually via a credit card authorization hold. * **Refund Timeline:** The hold is fully released upon check-out assuming no damage or room incidentals. Depending on your bank or credit card issuer, it typically takes **5 to 14 business days** to reflect back in your account. * **Local Policy Variations:** Exact holds can occasionally vary depending on payment type (e.g., local address vs. out-of-town guest, or debit vs. credit card). If you want exact confirmation for your specific check-in date, you can contact the property's front desk directly at **(803) 254-8500**.

Q: Is a security deposit required at check-in at Extended Stay America - Columbia - Greystone?

A: **Yes, a security/incidental deposit is required upon check-in** at Extended Stay America Suites Columbia - Greystone. Key details regarding the deposit include: * **Amount:** The standard chain-wide incidental deposit can be **up to $250**, though guests at this specific location typically report an incidental/security deposit hold of **$100**. * **Payment Method:** It is generally placed as an authorization hold on a valid credit card or debit card in the primary guest's name. * **Refund/Release:** The hold is fully refundable upon check-out, provided there is no room damage, policy violations (such as smoking), or unpaid incidental charges. While released at departure, it generally takes **5 to 14 business days** to reflect back on your account depending on your financial institution. *Tip: Because deposit amounts and payment policies (such as whether cash or prepaid cards are permitted) can adjust based on length of stay or local policies, it is best to call the front desk directly if you need to confirm the exact hold amount for your specific dates.*

Q: Is early check-in allowed at Extended Stay America - Columbia - Greystone?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **additional fee**. Standard check-in begins at **3:00 PM**. * **Availability:** Early check-in cannot be guaranteed in advance; it depends on whether clean, inspected rooms are ready when you arrive. * **Fees:** Extended Stay America properties enforce standard tiered early check-in fees: * **Between 7:00 AM and 12:00 PM:** Typically charged around **$10 per hour** plus tax. * **Prior to 7:00 AM:** Typically charged the full previous night’s rate (minimum fee of $50) plus tax. **Recommendation:** Contact the hotel directly on the morning of your arrival (or add a special request to your reservation) so the front desk can check room status and inform you of the exact fee.

Q: Is Extended Stay America - Columbia - Greystone pet-friendly?

A: Yes, Extended Stay America Suites – Columbia - Greystone is pet-friendly.

Q: Is late check-out available at Extended Stay America - Columbia - Greystone?

A: **Yes, late check-out is available**, but it is **subject to room availability** and typically incurs an **additional fee**. Key details regarding check-out at this location include: * **Standard Check-Out Time:** 11:00 AM. * **Late Check-Out Fees:** Extended Stay America’s standard policy charges **$10.00 per hour** (plus tax) for departures after 11:00 AM, capped at **$50.00** up until 4:00 PM. Checking out after 4:00 PM generally incurs the full day's room rate. * **How to Request:** Because late departures cannot be guaranteed in advance, you should contact the front desk on the day of departure (or upon check-in) to request approval.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Columbia - Greystone?

A: The pet fee at **Extended Stay America - Columbia - Greystone** is charged **per night (per day)**, not as a flat fee per stay. The rate structure is as follows: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day**. * **Day 7 onward:** A reduced rate of up to **$15 (+ tax) per pet, per day**. *(Note: Stays of 6 days or less require payment for the entire fee at check-in, while stays of 7 days or more are billed in 7-day increments.)*

Q: Is there a designated pet area or pet park at Extended Stay America - Columbia - Greystone?

A: A designated pet area or pet park is not available at Extended Stay America Suites - Columbia - Greystone.

Q: Is there a fee for early check-in at Extended Stay America - Columbia - Greystone?

A: **Yes, there is typically a fee for early check-in.** Standard check-in begins at **3:00 PM**. Early check-in is subject to room availability and follows the Extended Stay America brand policy: * **Before 7:00 AM:** Charged the full previous day's room rate and tax (with a minimum charge of $50.00). * **Between 7:00 AM and 12:00 PM (noon):** Approximately **$10.00 per hour** plus tax. * **After 12:00 PM:** Early check-in fees often depend on current room turnover and management discretion (sometimes waived between 1:00 PM and 3:00 PM if a clean room is readily available, though not guaranteed). Because early check-in is always based on room availability and front-desk approval, it is recommended to call the property directly on the day of your arrival at **(803) 798-5101** to confirm room readiness and exact fees.

Q: Is there a fee for late check-out at Extended Stay America - Columbia - Greystone?

A: **Yes, there is a fee for late check-out.** Standard check-out is at **11:00 AM**. Late check-out is subject to room availability, and Extended Stay America charges late departure fees based on timing: * **Between 11:00 AM and 4:00 PM:** **$10.00 per hour** (plus applicable tax), up to a maximum of $50.00. * **After 4:00 PM:** You will be charged the **full day's room rate** (Best Available Rate), plus applicable taxes and fees. *Tip:* Always contact the front desk beforehand to request a late check-out, as arrangements depend on hotel occupancy and must be approved.

Q: Is there a fee to change my reservation dates at Extended Stay America - Columbia - Greystone?

A: Whether there is a fee depends on how and what rate you booked: * **Standard / Flexible Rates:** Extended Stay America generally **does not charge a change fee** to adjust your reservation dates. However, you will be responsible for any **difference in room rates** between your old and new dates. To avoid penalty charges (such as a one-night no-show fee), date changes or cancellations must be made before the deadline—typically **by 6:00 p.m. local hotel time on your arrival date**. * **Advance Purchase (AP) / Non-Refundable Rates:** These rates are strictly prepaid and generally **cannot be modified or canceled** after 24 hours of booking. Attempting to change dates may forfeit your payment. * **Extended Plus Program (EPP):** Canceling or changing your stay outside the allowed window (typically after 24 hours of booking) can result in a forfeiture of a deposit equal to three nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If you booked through an online travel agency, any modification rules, change fees, or cancellation terms are governed directly by that provider rather than the hotel front desk. To modify your booking, log in to your account on the official Extended Stay America website or call the **Extended Stay America Suites Columbia - Greystone** front desk directly at **(803) 798-2511** (or toll-free reservations at 1-800-804-3724).

Q: What age do children stay free until at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites Columbia - Greystone**, children stay free up to **17 years old** (meaning children ages 0 through 17 / under 18 stay free) when sharing a room with a paying parent or adult guardian and using existing bedding, up to the room's maximum occupancy limits.

Q: What is included in the resort fee at Extended Stay America - Columbia - Greystone?

A: **Extended Stay America Suites – Columbia – Greystone does not charge a resort fee**. Because it is a standard extended-stay, budget-friendly hotel rather than a resort, the standard room rate covers access to its basic on-site amenities. Key amenities typically included at no extra cost are: * **Wi-Fi access** * **Self-parking** * **In-room kitchen amenities** (full-size refrigerator, microwave, stovetop, and cookware) * **Cable TV with premium channels** *(Note: While there is no resort fee, optional fees may apply for pet stays, early check-in, long-distance phone calls, or additional housekeeping services).*

Q: What is the limit for pet weight at Extended Stay America - Columbia - Greystone?

A: Extended Stay America’s official policy regulates pet size primarily by **dimensions rather than a strict weight limit**: * **Size Limits:** Pets cannot exceed **36 inches in length** or **36 inches in height**. * **Weight Guidelines:** Booking and pet-travel directories (such as BringFido) list standard acceptance for pets **up to 50 lbs**. * **Larger Pets:** Animals exceeding these guidelines or having more than 2 pets per room require prior approval from the property manager.

Q: What is the pet policy at Extended Stay America - Columbia - Greystone?

A: Pets are allowed at Extended Stay America Suites – Columbia - Greystone.

Q: What payment methods does Extended Stay America - Columbia - Greystone accept?

A: **Extended Stay America Suites - Columbia - Greystone** accepts major credit and debit cards, including: * **Visa** * **Mastercard** * **American Express** * **Discover** * **Diners Club** * **JCB International** ### Important Payment & Check-In Policies: * **Cashless:** The property is cashless and **does not accept cash** for room payments. * **Credit Card Required:** A valid credit or debit card matching a government-issued photo ID is required at check-in for payment and to cover an incidental deposit hold.

Q: What time is check-in at Extended Stay America - Columbia - Greystone?

A: Check-in at **Extended Stay America Suites - Columbia - Greystone** begins at **3:00 PM**. *(Note: Check-out is by 11:00 AM. Early check-in may be accommodated depending on room availability, though fees may apply for arrivals earlier in the day.)*

Q: When is the deposit refunded at Extended Stay America - Columbia - Greystone?

A: At **Extended Stay America Suites - Columbia - Greystone**, the security/incidental deposit is released **after check-out**, provided the room is inspected and there are no damages, smoking violations, or unpaid incidentals. How quickly you see the funds depends on how you paid: * **Credit/Debit Card Holds:** The hotel releases the authorization hold at check-out. However, it typically takes **5 to 14 business days** (often within 5–7 business days) for the hold to drop off or the credit to reflect on your statement, depending on your bank or credit card company. * **Cash Deposits (if applicable):** While this property generally requires a card at check-in, Extended Stay America's brand policy notes that cash deposit refunds over $100 may be issued by check and mailed within **14 days** of departure. *Tip: If you haven’t seen the release on your card statement after 10–14 business days following your check-out date, contact the Greystone front desk or your financial institution directly to track the authorization hold.*

Q: Will Extended Stay America - Columbia - Greystone hold luggage after check-out?

A: **Generally, no.** Extended Stay America properties (including the Columbia - Greystone location) operate as budget extended-stay hotels and do not offer standard luggage hold or bellhop services for guests after check-out. Most locations do not have a secure, dedicated luggage storage room, and policy typically limits luggage storage for non-checked-in guests due to liability and space constraints. A few things to consider: * **Front Desk Discretion:** Occasionally, an individual front-desk clerk may agree to keep an eye on a small bag in the office behind the desk for a very short period, but this is entirely at the staff's discretion and cannot be counted on. * **Late Check-Out:** If you need access to your room for an extra couple of hours, you can ask about paid late check-out upon departure, subject to availability. * **Confirm Directly:** If keeping your bags on-site is essential, it is best to call the front desk directly at **(803) 254-8500** prior to your check-out to see what their current local policy permits.