Extended Stay America - Cleveland - Great Northern Mall

Q: How many room types does Extended Stay America - Cleveland - Great Northern Mall have?

A: The Extended Stay America Suites – Cleveland – Great Northern Mall typically offers **4 to 5 main room types/layouts** (excluding smoking/accessible variations): 1. **Studio Suite – 1 Queen Bed** (Sleeps up to 2) 2. **Studio Suite – 2 Queen Beds** (Sleeps up to 4) 3. **Deluxe Studio Suite – 1 Queen Bed with Sofa Sleeper** (Sleeps up to 4) 4. **Deluxe Studio Suite – 2 Queen Beds with Sofa Sleeper** (Sleeps up to 6) 5. **1-Bedroom Suite – 2 Queen Beds with Sofa Sleeper** *(available during certain bookings)* All units include a fully equipped kitchen (refrigerator, stovetop, microwave, and utensils) and a work area.

Q: What are the room types at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, Ohio) offers all-suite accommodations. The primary room types available include: * **Studio Suite – 1 Queen Bed:** Features one queen bed, accommodating up to 2 guests. * **Studio Suite – 2 Queen Beds:** Features two queen beds, accommodating up to 4 guests. * **Deluxe Studio Suite – 1 Queen Bed with Sofa Sleeper:** Features one queen bed and a pull-out sleeper sofa, accommodating up to 4 guests. * **Deluxe Studio Suite – 2 Queen Beds with Sofa Sleeper:** Features two queen beds and a pull-out sleeper sofa, accommodating up to 6 guests. * **1-Bedroom Suite – 2 Queen Beds with Sofa Sleeper:** Features a separate bedroom area with two queen beds, alongside a living space with a pull-out sofa bed. ### Common In-Room Amenities All units are non-smoking and designed for extended stays, equipped with: * A **full kitchen/kitchenette** (full-size refrigerator, stovetop, microwave, toaster, coffee maker, and cookware/utensils). * A dedicated workspace/desk. * Flat-screen TV with premium cable channels. * Free Wi-Fi. * Accessible room options are available upon request.

Q: Are there mountain or nature views at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no mountain or nature views at this hotel.** **Extended Stay America Suites - Cleveland - Great Northern Mall** (located on Country Club Boulevard in North Olmsted, Ohio) is situated in a flat, suburban commercial area. * **No mountains:** The Greater Cleveland area and Northeast Ohio do not have mountains; the local terrain is generally flat to gently rolling. * **No nature views:** The hotel sits in a retail and commercial corridor right off Interstate 480 and adjacent to the Westfield Great Northern Mall. Room views primarily look out over the property’s parking lot, neighboring roadways, shopping centers, or nearby commercial buildings. If you are looking for nature, local park areas such as the **Rocky River Reservation** (part of the Cleveland Metroparks) are only a short drive away (about 1.5 miles / 5–10 minutes).

Q: Does Extended Stay America - Cleveland - Great Northern Mall have ocean views?

A: **No**, it does not. The hotel is located inland in **North Olmsted, Ohio** (a suburb southwest of Cleveland, near the airport and Great Northern Mall). Not only is it hundreds of miles from any ocean, but it is also set several miles inland from Lake Erie, surrounded primarily by suburban roadways and commercial retail areas. Views are generally limited to the parking lot and surrounding suburban landscape.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer a free airport shuttle?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does **not** offer a free airport shuttle (or any airport shuttle service). Although the property is located only about 4 miles from Cleveland Hopkins International Airport (CLE), guests typically use rideshare services (such as Uber or Lyft), taxis, or rental cars to travel between the hotel and the airport.

Q: Does Extended Stay America - Cleveland - Great Northern Mall overlook the city skyline?

A: **No**, the Extended Stay America Suites - Cleveland - Great Northern Mall does not overlook the city skyline. The hotel is a low-rise property located at 25801 Country Club Blvd in **North Olmsted, Ohio**, a suburban area roughly 15 to 16 miles southwest of Downtown Cleveland. Views from the hotel primarily look out onto surrounding parking lots, roadways, trees, and nearby commercial developments such as the Westfield Great Northern Mall.

Q: Is Extended Stay America - Cleveland - Great Northern Mall in a scenic area?

A: **No, it is not in a scenic area.** Extended Stay America Suites - Cleveland - Great Northern Mall (located in North Olmsted, Ohio) is situated in a heavily **commercial and suburban retail corridor**. Its immediate surroundings consist of: * Strip malls, shopping plazas, and the indoor **Great Northern Mall** * Major roadways and interstate access (near I-480) * Large parking lots, big-box stores, office parks, and chain restaurants * Proximity to **Cleveland Hopkins International Airport** (under 4 miles away) While it is very convenient for shopping, airport access, and business travel, it does not offer natural landscapes, waterfronts, or scenic views. For scenic areas in the region, you would need to drive to nearby nature preserves, such as the Rocky River Reservation (part of the Cleveland Metroparks system) or Lake Erie.

Q: Is Extended Stay America - Cleveland - Great Northern Mall on or adjacent to a busy street?

A: **Yes, in context.** The hotel is located at **25801 Country Club Boulevard** in North Olmsted, Ohio: * **Direct Frontage:** Its entrance sits on **Country Club Boulevard**, which is a local commercial/collector road lined with hotels, office parks, and residential complexes rather than a high-speed arterial. * **Immediate Adjacency:** The property is situated immediately alongside the heavily trafficked **Great Northern Mall** commercial district and is right next to **Interstate 480 (I-480)** and **Great Northern Boulevard (Ohio State Route 252)**. While it does not sit directly on the main highway, it is adjacent to and accessible only via the high-traffic corridor serving I-480 and the surrounding shopping center, which experiences steady local and highway noise and congestion.

Q: Is Extended Stay America - Cleveland - Great Northern Mall within walking distance of major attractions?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall is **not within walking distance of major attractions**. The hotel is located in **North Olmsted, Ohio** (a western suburb about 15–16 miles outside Downtown Cleveland). * **What *is* within walking distance:** * Everyday retail and dining, including **Great Northern Mall** (a 10-to-12-minute walk) and surrounding strip malls, casual restaurants, and big-box stores. * **Distance to major attractions (requires a car or rideshare):** * **NASA Glenn Research Center:** ~3.5 to 4 miles * **Cleveland Hopkins International Airport (CLE):** ~4 miles * **I-X Center (International Exposition Center):** ~5 miles * **Cleveland Metroparks Zoo:** ~13 miles * **Downtown Cleveland attractions** (*Rock & Roll Hall of Fame, Progressive Field, Playhouse Square, Great Lakes Science Center*): ~15 to 17 miles If your goal is to walk to major sightseeing destinations, staying closer to **Downtown Cleveland** or the **University Circle** area is recommended.

Q: What are the typical noise levels and pedestrian traffic levels near Extended Stay America - Cleveland - Great Northern Mall after 10pm?

A: Around the **Extended Stay America Suites – Cleveland – Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH), both pedestrian activity and outdoor noise levels follow the typical patterns of a suburban commercial corridor: ### 1. Pedestrian Traffic Levels (After 10:00 PM) * **Virtually Non-Existent:** This area is heavily automobile-oriented, dominated by office parks, chain hotels, and retail strip centers. Outside of guests walking between their cars and the hotel doors or walking pets near the parking lot, you will rarely see pedestrians. * **Closed Destinations:** Great Northern Mall and the vast majority of nearby retail shops close well before 10:00 PM. Sidewalk connectivity along Country Club Boulevard exists, but there is virtually no late-night foot traffic. ### 2. Exterior Noise Levels * **Low-to-Moderate Ambient Noise:** Because the retail businesses and mall close early, general street activity drops significantly after 10:00 PM. * **Highway/Road Noise:** The hotel sits very close to the intersection of **I-480** and **Great Northern Boulevard (Route 252)**. While traffic dies down compared to rush hour, you can still expect a steady, low-frequency hum of late-night highway traffic and occasional transport trucks. * **Airport Flight Paths:** Located roughly 3.5 to 4 miles west of **Cleveland Hopkins International Airport (CLE)**, the area occasionally experiences noise from incoming or departing aircraft, depending on wind conditions and active runways, though CLE's commercial traffic decreases markedly overnight. ### 3. Internal / Parking Lot Noise * Extended-stay budget properties see varying patterns of guest turnover. Past guests commonly note that any late-night noise is more likely to come from within the property—such as **thin interior walls, footsteps in hallways, or idling vehicles/people congregating in the parking lot**—rather than high exterior street noise. **Summary:** Outside, the area is quiet with practically no pedestrians after 10:00 PM, with exterior noise primarily limited to distant highway hum (I-480) and occasional air traffic.

Q: What is the distance of the city center from Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** is located at **25801 Country Club Blvd, North Olmsted, OH**: * **Downtown / City Center of Cleveland:** Approximately **15 to 16 miles** (around a 20–25 minute drive via I-480 E and I-71 N). * **North Olmsted Town Center (local city center):** Approximately **0.7 miles (1.2 km)** away.

Q: Are meeting facilities at Extended Stay America - Cleveland - Great Northern Mall available for booking by non-guests?

A: **Yes, the meeting room is generally available for rental by non-guests**, but availability, rental rates, and terms must be arranged directly with the property. Details regarding meeting facilities at this location include: * **Facility Space:** The property has one small on-site meeting room/conference space (approximately 334 square feet), suitable for small group meetings, interviews, or presentations. * **No Room Requirement:** Extended Stay America properties that have dedicated meeting rooms do not require you to book overnight accommodations to rent the space; however, meeting space cannot be booked online via standard room reservation tools. * **Booking & Rates:** Rental rates, time slots (half-day vs. full-day), deposit requirements, and audio/visual availability are managed locally. To confirm availability, pricing, and book the space as an outside client, contact the front desk or sales department directly at **(440) 734-4477**.

Q: Are staff available at Extended Stay America - Cleveland - Great Northern Mall for manual work?

A: **No.** Extended Stay America – Cleveland – Great Northern Mall is a budget-friendly, limited-service extended-stay hotel. Their staff is **not** available for hire or request to perform manual labor or heavy lifting for guests. * **No Porters / Bellhops:** The hotel does not have dedicated luggage assistance or bellhop services. Guests are expected to transport their own belongings (luggage carts are typically available in the lobby). * **Limited Staff Duties:** On-site employees consist strictly of front desk representatives, housekeepers, and facility maintenance technicians. Maintenance staff only handle hotel property repairs, not personal guest tasks. * **Housekeeping is Basic:** Room cleaning is scheduled (typically weekly or for a fee) and limited to standard room upkeep (bed-making, dusting, trash removal, and towel exchange). If you need help with heavy lifting, moving, or other manual tasks during your stay, you will need to arrange for a third-party moving or task service (such as TaskRabbit, Dolly, or local moving helpers).

Q: Are wall charts available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, wall charts (or flip charts/presentation charts) are not listed or standardly provided as an in-room or facility amenity at the **Extended Stay America Suites – Cleveland – Great Northern Mall**. While the property does feature basic meeting/conference space, equipment such as wall charts, presentation boards, or AV materials is not standard. If you are planning an event or meeting and require presentation materials, you would typically need to bring your own or contact the front desk directly to inquire about specific arrangements.

Q: Can I arrange for additional meeting supplies or equipment at Extended Stay America - Cleveland - Great Northern Mall?

A: While the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH) does have an on-site meeting space (a small boardroom/conference room of approximately 334 square feet), its in-house resources are typically limited compared to full-service convention hotels. Here is how arranging additional meeting supplies and equipment works: ### 1. What the Property Typically Provides * **Basic Setup:** Standard meeting room table(s) and chairs. * **Connectivity:** Complimentary standard Wi-Fi is available. * **Front Desk Support:** Basic office assistance, such as limited document copying or printing, can usually be requested through the 24-hour front desk. ### 2. Arranging Additional Supplies and A/V Equipment * **Limited In-House Inventory:** Extended Stay America properties operate as mid-tier, extended-stay hotels and generally do not stock extensive on-site audiovisual (A/V) equipment (like digital projectors, speaker systems, or dedicated video conferencing setups) or specialized presentation supplies (such as flip charts, easels, and conference phones). * **Direct Coordination / Third-Party Rentals:** In most cases, guests are permitted to bring their own equipment or hire an external local A/V rental vendor. However, any deliveries, power requirements, or setup arrangements **must be approved in advance** by the property management. * **Catering/Food Supplies:** Extended Stay America does not provide full-service meeting catering. You may coordinate your own outside catering or refreshments, though you should confirm room policies and cleanup expectations directly with the staff. ### Recommended Next Step Because equipment availability, rental policies, and associated fees can vary by management, contact the property's local sales or front desk team directly prior to booking: * **Hotel Phone:** +1 (440) 716-2412 * **Address:** 25801 Country Club Blvd, North Olmsted, OH 44070

Q: Can I book meeting rooms at Extended Stay America - Cleveland - Great Northern Mall for a half-day event?

A: **Yes, but options are limited.** The Extended Stay America Suites – Cleveland – Great Northern Mall (located on Country Club Blvd in North Olmsted) features dedicated meeting space, but it is small: * **Capacity & Size:** The property has **one small meeting room/conference space measuring approximately 334 square feet**. It is suitable for small board-style meetings, small presentations, or interviews (typically up to 10–15 people depending on seating layout). * **Half-Day Bookings:** Extended Stay America properties generally allow meeting space to be booked for partial-day or half-day increments, subject to availability. * **How to Book:** Meeting rooms cannot be reserved directly through the standard online room reservation system. You will need to contact the hotel directly (or reach their group/events sales desk) to confirm availability for your specific date, discuss layout requirements, inquire about A/V equipment, and obtain half-day rental rates.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer audio-visual equipment?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer dedicated audio-visual (A/V) equipment. While the hotel has a small meeting room / conference space (about 334 square feet) and standard amenities like free Wi-Fi and flat-screen TVs in guest rooms, it is an economy, extended-stay property and does not provide on-site A/V technology, rentals, or tech-support staff. Guests hosting a meeting typically need to supply their own equipment (such as portable projectors, displays, or adapters) or hire a third-party A/V rental provider. If you need a specific setup, you can confirm directly with the front desk at **(440) 716-2412**.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer meeting rooms or conference facilities?

A: **Yes**, Extended Stay America Suites – Cleveland – Great Northern Mall offers an on-site **meeting room**. However, it is a modest space (approximately 334 square feet), suited best for small meetings, presentations, or group gatherings rather than large-scale conferences or conventions. If you are planning an event, it is recommended to contact the property directly to check availability, capacity limits, and audio/visual setup options.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide catering services for meetings or events?

A: **No, Extended Stay America Suites – Cleveland – Great Northern Mall does not provide catering services.** While the hotel has a small meeting room available (around 334 square feet), it is a limited-service extended-stay property and does not have an on-site restaurant, banquet kitchen, or catering staff. Guests and event organizers hosting a meeting there typically bring in their own food or arrange for third-party local catering or delivery.

Q: Is a carpenter available for meeting/event services at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no carpenter on staff or provided as part of meeting and event services at Extended Stay America Suites – Cleveland – Great Northern Mall. This property is a budget extended-stay hotel. While it offers basic amenities—including a small meeting space (around 330 square feet)—it does not provide tradespersons, staging carpenters, or comprehensive event production staff. If your meeting or event requires carpentry, booth construction, or custom staging, you will need to contract a third-party vendor.

Q: Is a decorator available for meeting/event services at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no in-house decorator available.** The Extended Stay America Suites – Cleveland – Great Northern Mall is a select-service/extended-stay hotel. While it offers basic facilities such as small meeting space rentals and group room blocks, it does not maintain an event-planning staff, in-house decorators, or banquet teams. If you are hosting an event or meeting at the property, you would need to hire an independent, third-party event decorator or handle the setup and decorations yourself (subject to the hotel's policies regarding room decor).

Q: Is a photographer available for meeting/event services at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, an in-house photographer is not provided by the hotel.** **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH) is a select-service, extended-stay hotel. While it does offer basic meeting/event space (a small meeting room of about 334 sq. ft.), the property does not maintain an on-site photographer or event-planning staff. If your meeting or event requires photography, you will need to arrange for an independent local photographer or event vendor in the Greater Cleveland / North Olmsted area to come on-site.

Q: Is a podium lectern available in the meeting room at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, a podium or lectern is generally not provided or listed among the amenities for this property’s meeting space.** The meeting room at **Extended Stay America Suites - Cleveland - Great Northern Mall** is a compact conference space (approximately 334 square feet) designed primarily for small boardroom-style meetings or small group work rather than formal lectures or auditorium-style presentations. Because meeting room configurations and small equipment inventory can occasionally change, it is recommended to contact the property directly at **(440) 716-2412** to confirm whether a tabletop lectern or stand can be arranged or if you would need to supply your own.

Q: Is an AV technician available for meeting/event services at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer dedicated audiovisual (AV) technician services. While the property has a small basic meeting space and provides Wi-Fi, it operates as an economy/extended-stay hotel rather than a full-service conference venue. As a result, they do not staff on-site AV engineers or event technicians. If your event requires technical setup, monitoring, or specialized AV equipment (such as PA systems, mixers, or multi-display configurations), you will need to: * Bring your own equipment and manage the setup yourself, or * Contract a third-party AV rental/event production vendor based in the greater Cleveland area.

Q: Is an electrician available for meeting/event services at Extended Stay America - Cleveland - Great Northern Malll?

A: **No.** The Extended Stay America Suites – Cleveland – Great Northern Mall is a budget/midscale extended-stay property. While it has a small meeting room (approx. 334 sq. ft.), it does **not** provide dedicated meeting support personnel, such as an on-site electrician, AV technician, or event engineer. If your event requires specialized electrical setups, heavy power drops, or technical support, you would need to hire an outside third-party vendor or consider nearby full-service conference hotels (such as full-service airport hotels or dedicated convention centers in the Cleveland area).

Q: Is there a dedicated event planner available for meetings at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no dedicated on-site event planner available** at Extended Stay America Suites - Cleveland - Great Northern Mall. As a budget-to-midscale extended-stay property, this hotel offers limited meeting space and basic amenities (such as Wi-Fi and standard room setups), but it operates on a self-service model without an in-house catering, banquet, or event coordination staff. If you are organizing a meeting or room block: * **Group Bookings / Sales:** You can work with Extended Stay America’s corporate group sales department or the local hotel management to reserve blocks of rooms or inquire about reserving the meeting space. * **Full-Service Planning:** If your event requires a dedicated meeting planner, full audiovisual staging, or on-site catering management, you may want to look into nearby full-service conference hotels (such as nearby properties around Cleveland Hopkins International Airport or in downtown Cleveland) or hire an independent local event coordinator.

Q: Is there copy or duplicating services available in the meeting rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Not directly inside the meeting rooms.** The hotel's meeting space (a single conference room of roughly 334 sq. ft.) does not feature dedicated in-room copying or duplicating equipment. However, **copying and duplicating services are available at the property through the front desk / business center**: * Guests and meeting organizers can have copies made by requesting assistance at the **24-hour front desk**. * Standard per-page charges/fees may apply depending on the volume of copies.

Q: What is the total number of guests that can be accommodated in the banquet area at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH) does not feature a dedicated full-service banquet hall. Instead, it has a single, small conference/meeting room measuring approximately **334 square feet** (31 sq. meters), which has a maximum capacity of **16 to 20 guests** depending on the seating setup.

Q: Are attractions open year-round at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites - Cleveland - Great Northern Mall** is an extended-stay hotel (offering standard guest amenities like fully equipped kitchens, a fitness room, guest laundry, and outdoor picnic/grill areas) rather than an attraction or theme resort itself. However, if you are asking about **nearby attractions** and activities around the property: * **Great Northern Mall:** Located right next to the hotel, this indoor shopping mall and its retail/dining establishments are open **year-round**. * **Major Cleveland Area Attractions:** Popular regional destinations located a short drive away—such as the **Rock & Roll Hall of Fame**, the **Cleveland Metroparks Zoo**, and **Cuyahoga Valley National Park**—are also generally open **year-round**, subject to standard daily operating hours and major holiday closures. * **Seasonal / Outdoor Attractions:** While nearby parks (like Rocky River Reservation) can be visited year-round, outdoor seasonal activities (such as specific water recreation on Lake Erie or seasonal outdoor amusement parks like Swings-N-Things) operate primarily in spring through fall.

Q: Are prices at Extended Stay America - Cleveland - Great Northern Mall higher during spring break ?

A: In general, **no**, prices at **Extended Stay America Suites – Cleveland – Great Northern Mall** do not experience a significant seasonal price spike during typical college or school spring break periods (March through mid-April). Factors influencing the property's pricing during that time include: 1. **Location & Travel Demographics:** The hotel is located in North Olmsted, Ohio, a suburb west of Cleveland near the airport (CLE) and the Great Northern Mall. Unlike warm-weather resort towns or major tourist hubs, suburban Cleveland is not a traditional spring break vacation destination, so leisure demand does not surge dramatically in March or April. 2. **Extended-Stay Business Model:** Extended Stay America properties cater primarily to business travelers, contract workers, medical visitors, relocations, and long-term guests. Their rates are heavily tiered based on the length of stay (weekly or monthly discounts) rather than short-term holiday tourism. 3. **When Rates Actually Increase:** * **Peak Season:** Rates in the Greater Cleveland area are typically highest during the **summer months** (June through August) when regional tourism, outdoor events, and family travel peak. * **Local Events:** A noticeable price bump during the spring usually only happens if there is a major citywide event nearby (for example, large sports tournaments, major conventions at the I-X Center located nearby in Brook Park, or events downtown like the Rock & Roll Hall of Fame inductions or NCAA tournament rounds). For individual dates, prices will still fluctuate slightly based on overall day-to-day occupancy and day of the week, but you typically will not see the aggressive "spring break markup" common at vacation destinations.

Q: Are there harvest festivals or seasonal events near Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America Suites – Cleveland – Great Northern Mall is located in **North Olmsted, Ohio** (on Country Club Blvd). Because this location sits on the western edge of the Cleveland metro area, it is surrounded by some of Northeast Ohio’s most popular fall and harvest attractions: ### 1. Pumpkin Festivals & Fall Farm Fun (10–20 Minutes Away) * **Red Wagon Farm (Columbia Station, ~15 mins south):** * Hosts an annual **Pumpkin Festival** every weekend in late September and October. * Highlights include pumpkin picking, a massive corn maze, wagon rides, fresh apple cider, and farm-market fall treats. * **Rockin’-R-Ranch: Old West Pumpkin Fest (Columbia Station, ~15–20 mins south):** * One of the most popular family fall events on the West Side, running weekends through October into early November. * Features unlimited wagon rides, pumpkin picking, a petting farm, costume contests, and live entertainment. (At night, the farm transitions into the *Spooky Ranch* haunted attractions.) * **Mapleside Farms: Pumpkin Village (Brunswick, ~25 mins south):** * Northeast Ohio’s flagship fall harvest destination. * Offers themed weekend festivals throughout the fall featuring a 311-foot slide, massive corn mazes, scenic apple orchards, jumping pillows, and an overlook of the valley. ### 2. Right in North Olmsted / Immediate Vicinity * **Frostville Museum Farmers Market & Fall Events (Cedar Point Rd, North Olmsted):** * Located only about 5–7 minutes from the hotel inside the Rocky River Reservation. * Runs Saturday mornings through October, featuring seasonal fall produce, fresh honey, baked goods, cider, and local crafts set among historic 19th-century village buildings. * **Rocky River Reservation (Cleveland Metroparks):** * Just minutes away, the reservation hosts seasonal guided autumn nature walks, fall foliage trails, and family nature programs through the Frostville and Nature Center areas. ### 3. Apple Orchards & Harvest Mazes (25–35 Minutes West) * **Hillcrest Orchards (Amherst, ~25 mins west):** * Ideal for U-Pick apples and pumpkins, with a multi-acre corn maze, pedal carts, barrel-train rides, and farm activities. *** **Tip:** Fall harvest festivals in the area typically run **weekends from mid-September through the end of October**. If you are visiting on a weekend in October, check tickets in advance online for larger spots like Mapleside Farms and Rockin'-R-Ranch, as peak afternoons can draw heavy crowds.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not host holiday dining events, buffets, or special dinners for Christmas or Easter. As a budget, extended-stay hotel, it does not feature an on-site restaurant, banquet hall, or catering service. The property’s standard food amenities are limited to: * In-suite, fully equipped kitchens (stovetop, microwave, full-size refrigerator) for guests to prepare their own meals. * A complimentary daily grab-and-go breakfast (coffee, muffins/pastries, and cereal bars). * Outdoor BBQ grill facilities. If you are staying there over the holidays and looking for Christmas or Easter dining, the hotel is situated right near Great Northern Mall and Lorain Road in North Olmsted, which is surrounded by full-service restaurants, chains, and local eateries that often offer holiday menus or take-out feasts.

Q: Are there seasonal summer activities offered at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer organized seasonal summer activities.** As an extended-stay, budget-friendly hotel, its amenities are geared toward self-sufficient, long- or short-term lodging. While it does feature outdoor amenities suitable for summer use—such as an **outdoor picnic area and barbecue grills**—it is not a full-service resort and does not host seasonal programming, events, or guided activities. For summer entertainment, guests typically take advantage of nearby attractions in the greater Cleveland area, including: * **Lake Erie beaches and parks** (such as Huntington Beach in nearby Bay Village) * **Cleveland Metroparks Rocky River Reservation** (hiking, kayaking, and nature trails) * Downtown Cleveland attractions like the **Rock & Roll Hall of Fame** and baseball games at **Progressive Field**

Q: Are there special rates for holiday weekends at Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America (including the **Cleveland – Great Northern Mall** location in North Olmsted, OH) **does not offer an automatic, permanent rate discount for holiday weekends**. Because demand is typically higher over holidays, standard nightly rates on weekends often fluctuate upward based on occupancy and dynamic pricing. However, you can secure discounted rates during holiday weekends through the following ways: ### 1. Chain-Wide Holiday Promotions & Promo Codes Extended Stay America regularly runs nationwide seasonal sales around major holidays (such as Memorial Day, Labor Day, Thanksgiving, and Christmas/New Year's). * These sales usually offer discounts ranging from **10% to 50%+ off**, depending on the length of stay and booking window. * To get these rates, you must apply the active promo code (listed on the [Extended Stay America Special Offers page](https://www.extendedstayamerica.com/special-offers)) when booking online. ### 2. Length-of-Stay Discounts Extended Stay America’s core pricing model heavily discounts stays based on length. If your holiday weekend stay extends to **7 or more consecutive nights**, you automatically receive a lower tiered weekly rate compared to the standard 1- to 3-night weekend rate. ### 3. Extended Perks Member Rates By joining their free **Extended Perks** rewards program, you get access to instant member-exclusive discounts, weekly deals, and cashback perks that apply over holiday periods (subject to room availability). ### 4. Standard Discount Categories If no general holiday promo code is active, you can still apply standard special rate categories on holiday weekends: * **AAA / CAA Members** * **Seniors (55+) / AARP** * **Military & Government Personnel** *** **Tip:** For peak holidays, discounted rooms can sell out or have blackout dates applied. It is recommended to check specific dates on Extended Stay America’s official website or call the front desk at the Great Northern Mall property directly (+1 440-734-4477) to verify current promotional codes and availability.

Q: Are there special spring break activities at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the **Extended Stay America Suites – Cleveland – Great Northern Mall** does not host special spring break activities. Because it operates as an extended-stay, budget-friendly hotel, its services are focused on practical accommodations—such as in-suite kitchens, free Wi-Fi, guest laundry facilities, and a picnic/BBQ area—rather than resort-style entertainment, events, or holiday programming. However, the hotel’s location in North Olmsted puts guests close to several local entertainment and family-friendly spring break destinations: * **Great Northern Mall:** Located just a short walk or drive away, featuring shopping, dining, and indoor entertainment. * **Cleveland Metroparks & Nature Centers:** Nearby Rocky River Reservation offers outdoor hiking trails, scenic overlooks, and nature centers. * **Downtown Cleveland Attractions:** About a 20-minute drive to the Rock & Roll Hall of Fame, the Great Lakes Science Center, and the Cleveland Museum of Art.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer off-season discounts?

A: While the **Extended Stay America Suites – Cleveland – Great Northern Mall** does not advertise a standalone, static “off-season discount,” you will naturally find cheaper rates and seasonal savings through a few mechanisms: 1. **Seasonal Dynamic Pricing (Naturally Cheaper in the Off-Season):** Like most hotels in the greater Cleveland area, baseline nightly rates fluctuate with demand. The off-season (typically late autumn through winter, outside of major holidays) sees lower general occupancy, leading to significantly cheaper nightly rates compared to late spring and summer. 2. **Brand-Wide Seasonal Sales & Promotions:** Extended Stay America frequently runs seasonal promo codes and flash sales (such as winter/holiday sales, fall travel savings, and new-year promotions) that apply discounts (often 10%–50%+ depending on duration) across participating properties, including this location. 3. **Length-of-Stay Discounts:** Extended Stay America automatically scales down rates for longer durations (weekly rates for 7+ nights and monthly rates for 30+ nights), which compounds with lower seasonal base rates. 4. **Member and Standard Discounts:** Booking directly as an **Extended Perks** member, or using affiliations like **AAA, AARP/Senior, Military/Government**, offers additional percentage discounts regardless of the time of year. **Tip:** Check the **Special Offers** page on ExtendedStayAmerica.com or check your dates directly during the winter months, and ensure you check the dropdown for any available promo codes or member rates.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer special Christmas packages?

A: **No**, the **Extended Stay America Suites – Cleveland – Great Northern Mall** does not offer experiential Christmas packages (such as holiday dinner packages, festive room decor, or tickets to holiday events). As a budget- and extended-stay-focused property, its offerings are geared toward essential, self-catered accommodations (suites with full kitchens, grab-and-go breakfast, and weekly/monthly rates). However, depending on the time of year, you may be able to take advantage of **brand-wide winter and holiday discount promotions**: * **Seasonal Sales:** Extended Stay America regularly runs nationwide holiday/winter promo codes (such as their seasonal sales offering discounted percentage-off rates) applicable to bookings through December. * **Rewards Discounts:** Members of their free loyalty program (*Extended Perks*) often receive additional discounts on stays during the holiday season. If you are looking for festive holiday-themed packages (e.g., luxury amenities, Christmas dinners, or holiday event vouchers), you would be better served looking at full-service hotels in downtown Cleveland or larger area resorts.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer summer packages?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** generally does **not** offer traditional vacation or resort-style "summer packages" (such as bundles including attraction tickets, food credits, or seasonal tour activities). As an extended-stay, budget-friendly brand, its discounts and special offers typically focus on length-of-stay and loyalty savings: * **Extended Stay Discounts:** Automatic percentage discounts when booking stays of 7+ nights, 30+ nights, or monthly rates. * **Brand-Wide Seasonal Promotions:** Extended Stay America occasionally runs chain-wide promotional codes or sales (which may include summer discounts on room rates) accessible via their website. * **Extended Perks Rewards:** Members of their loyalty program receive promotional rates and local partner coupons. * **Standard Inclusions:** Stays include fully equipped kitchens, free Wi-Fi, and complimentary grab-and-go breakfast rather than packaged add-ons. If you are looking for specific seasonal room deals or promotional discount codes during the summer months, check the **Deals & Special Offers** section directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the front desk directly.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer Valentine’s Day packages?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer Valentine’s Day or romance packages. As an extended-stay, budget-friendly hotel chain, their model focuses on basic lodging amenities (such as in-room kitchens, grab-and-go breakfast, and weekly/monthly discounted rates) rather than full-service hospitality perks like champagne, chocolates, or romance-themed bundles. For dedicated Valentine's Day packages (such as dinner bundles, champagne, or chocolate-covered strawberries), full-service or boutique hotels in the Greater Cleveland area—such as **The Ritz-Carlton, Cleveland**, **The Metropolitan at The 9**, or local full-service Marriott/Hilton properties—routinely offer specialized romance packages.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer winter activities?

A: **No, the hotel itself does not offer winter activities.** Extended Stay America Suites – Cleveland – Great Northern Mall (located in North Olmsted, OH) is a standard, budget/extended-stay hotel. Its amenities are strictly hospitality-focused, including: * Suites with fully equipped kitchens * Free Wi-Fi and grab-and-go breakfast * On-site laundry facilities * A small fitness center It is not a resort, so it does not host or arrange recreational winter sports, equipment rentals, or seasonal activities. However, if you are planning to do winter activities in the greater Cleveland area, the hotel can serve as a base. Nearby parks within driving distance—such as the **Cleveland Metroparks** system (e.g., Rocky River Reservation) and **Cuyahoga Valley National Park**—offer outdoor winter recreation like cross-country skiing, snowshoeing, sledding, and winter hiking when snowfall permits.

Q: Does the property offer kids programming during school breaks at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does **not** offer kids programming or supervised children's activities during school breaks. As a budget, extended-stay hotel, its amenities are geared primarily toward self-sufficient travelers and include full in-room kitchens, free Wi-Fi, laundry facilities, a fitness room, and grab-and-go breakfast. However, children under 17 stay free with a parent or guardian, and the property is located directly adjacent to the **Great Northern Mall**, which features various family activities such as: * **Kids Empire** (an indoor playground) * **JoJo’s Arcade** * A free indoor mall play area and family lounge * Periodic mall-hosted Kids Club events and seasonal activities

Q: How busy is Extended Stay America - Cleveland - Great Northern Mall during summer vacation?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** (in North Olmsted, OH) experiences its **highest occupancy and peak traffic of the year during summer vacation (June through August)**. ### Why It Gets Busy in the Summer * **Greater Cleveland Peak Tourism:** Summer is the peak travel season across Northeast Ohio. Visitors flock to the area for Lake Erie beaches, Cleveland Guardians baseball games, the Rock & Roll Hall of Fame, and concerts at Blossom Music Center. * **Proximity to Key Hubs:** The property sits less than 4 miles from **Cleveland Hopkins International Airport (CLE)** and the **NASA Glenn Research Center**, making it a regular landing spot for both summer vacationers and temporary contractors/interns. * **Budget Family Travel:** Because the hotel features fully equipped in-room kitchens, pet-friendly rooms, and multi-bed studio layouts, it is a top target for families traveling on a budget who want to save money on dining out. * **Long-Term Summer Guests:** As an extended-stay property, a notable portion of its inventory is tied up by long-term guests—such as summer interns, traveling healthcare professionals, seasonal construction crews, and families relocating between school years. This naturally reduces the pool of rooms available for standard nightly travelers. ### What to Expect During Summer * **Availability & Rates:** Nightly rates are at their highest (often climbing from off-season lows near $60–$70 up into the $100–$150+ range on busy dates), and rooms frequently sell out over weekends and major holiday periods (Memorial Day, Fourth of July, and Labor Day). * **High-Demand Amenities:** Shared facilities like the on-site laundry rooms, parking lots, and grab-and-go breakfast stations tend to see heavy use during morning and evening rush periods. * **Atmosphere:** While it rarely feels like a hectic resort lobby, the property operates at or near full capacity, meaning front desk check-ins can move slower in the late afternoon. **Tip:** If you plan to stay here between June and August—especially for a multi-bed suite or a weekend stay—it is best to book **at least 3 to 6 weeks in advance** to lock in availability and reasonable rates.

Q: How far in advance should I book for spring break at Extended Stay America - Cleveland - Great Northern Mall?

A: For **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH), how far in advance you should book depends on whether your priority is availability, room type, or getting the cheapest rate: ### 1. General Recommendation: **3 to 6 Weeks in Advance** * Cleveland is not a traditional warm-weather spring break party destination, so hotels in suburban North Olmsted rarely sell out months ahead solely due to student spring break crowds. * However, this hotel caters heavily to airport travelers (near Cleveland Hopkins International Airport - CLE), youth sports tournaments, corporate extended stays, and families visiting local attractions. * Booking **3 to 6 weeks ahead** (around January to early February for a March/April trip) will ensure you get your choice of dates at standard rates without worry. ### 2. If You Need Multi-Bed Suites: **1 to 2 Months in Advance** * If you need a **deluxe 2-queen suite** or a suite with a pull-out sleeper sofa for a family or group, book **4 to 8 weeks in advance**. * Extended stay properties have a limited inventory of larger, multi-bed units compared to single king/queen rooms, and these tend to be booked first by families and travel groups. ### 3. If You Want the Lowest Price (Advance Purchase): **At Least 7 to 21 Days in Advance** * Extended Stay America offers an **Advance Purchase Rate**, which provides a significant discount if booked at least **7 days prior to check-in**. * *Note:* Advance purchase rates are non-refundable/non-cancellable. If your travel dates might shift, stick to their standard flexible rate, which typically allows cancellations up to 6:00 PM on the day of arrival. ### 4. Special Event Watch: Check Local Schedules * North Olmsted and nearby Cleveland venues frequently host regional youth hockey, cheer, or gymnastics competitions in March and April. If your spring break coincides with a major tournament or an event at the **I-X Center** (International Exposition Center nearby), hotel rooms near Great Northern Mall can tighten up rapidly. Check the local I-X Center calendar for your target week; if a major show overlaps, book **2 to 3 months in advance**.

Q: Is Extended Stay America - Cleveland - Great Northern Mall busy during Thanksgiving?

A: Yes, the **Extended Stay America Suites – Cleveland – Great Northern Mall** (in North Olmsted, OH) typically experiences high occupancy and a bustling immediate area over the Thanksgiving holiday, driven by several key factors: * **Proximity to Cleveland Hopkins International Airport (CLE):** Located less than 4 miles from the airport, it draws many travelers flying in or out during the busiest air travel week of the year. * **Family Overflow & Kitchen Amenities:** Because the suites include full kitchens and lower weekly/holiday rates compared to standard hotels, it is a frequent choice for people visiting family on the west side of Cleveland who need overflow lodging. * **Great Northern Mall & Holiday Retail:** The hotel sits right along Country Club Boulevard next to the Great Northern Mall retail corridor. Starting Thanksgiving evening into **Black Friday**, local traffic and nearby retail congestion peak significantly. * **Extended-Stay Baseline Occupancy:** Extended-stay properties carry a constant baseline of long-term residents and contract workers, meaning fewer empty rooms are available to begin with compared to conventional hotels. ### Tips if planning a stay: * **Book early:** Queen and two-bed suites tend to sell out first for holiday family travel. * **Expect traffic:** Getting in and out of the Country Club Blvd / Great Northern Blvd corridor can take noticeably longer from Thursday evening through Saturday due to mall and dining traffic.

Q: Is Extended Stay America - Cleveland - Great Northern Mall crowded during school holidays?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** is generally **not crowded in the traditional resort sense** during school holidays, but overall occupancy and property dynamics shift depending on the season: ### 1. The Property Style Keeps Common Areas Low-Key * As an extended-stay, budget/midscale property, it lacks resort amenities that typically draw holiday crowds (e.g., there is no pool, restaurant, or large lounge area). * Most guests stay for weeks or months at a time for work, relocations, or temporary housing, meaning lobby foot traffic remains relatively low even when the building has high occupancy. ### 2. When It Gets Busier * **Summer Breaks (June–August):** This is Cleveland’s peak travel season. Tourism to nearby Lake Erie, downtown Cleveland (Rock & Roll Hall of Fame, Progressive Field), and Cedar Point increases occupancy, and the hotel can book up or see higher turnover. * **Events at the I-X Center:** The hotel is located roughly 5 miles from the International Exposition (I-X) Center. When major consumer expos or family shows happen during school breaks (such as late winter/spring break events), nearby hotels frequently see surges in bookings. * **Holiday Shopping (Thanksgiving to Christmas):** Because it sits right across from Westfield Great Northern Mall and surrounding shopping centers, traffic on Country Club Boulevard and the immediate commercial district picks up noticeably, even if the hotel interior remains mostly functional and quiet. ### 3. Tips If Staying During a Peak Period * **Book early for summer/holiday weekends:** Even though it’s not an amusement park hotel, budget extended-stay rooms fill up quickly during peak travel months due to demand near Cleveland Hopkins International Airport (CLE). * **Expect road traffic:** Expect heavier retail traffic along Brookpark Road and Great Northern Boulevard if you are visiting during major shopping holidays.

Q: Is Extended Stay America - Cleveland - Great Northern Mall good for families during summer vacation?

A: For most families on a summer vacation, **Extended Stay America Suites – Cleveland – Great Northern Mall is generally not recommended**, unless keeping costs to an absolute minimum is your top priority. Here is a breakdown of why it may not be the best fit for a vacation, along with the few positives it offers: --- ### Why It May Disappoint for a Summer Family Vacation 1. **No Swimming Pool:** * A pool is often a vacation staple for kids during summer travel, and this location does not have a swimming pool. 2. **Very Basic Amenities:** * The complimentary breakfast is strictly "grab-and-go" (usually packaged muffins, oatmeal packets, and coffee), rather than a hot, sit-down family breakfast. * Full housekeeping is infrequent (often bi-weekly for extended stays, or available only upon specific request), meaning you will largely be cleaning up after your own family. 3. **Inconsistent Cleanliness and Maintenance:** * Recent guest reviews across major booking platforms are heavily mixed, frequently citing outdated furnishings, worn carpeting, lingering odors, and spotty maintenance. 4. **Vibe:** * It is primarily geared toward long-term workers, contractors, and individuals needing budget temporary housing, not leisure vacationers. It lacks the relaxing, vacation atmosphere most families want. --- ### The Few Positives (If You Are on a Strict Budget) * **In-Room Kitchens:** Every suite includes a full-size refrigerator, stovetop, and microwave, which helps save money by cooking your own family meals. * **Convenient Location:** It sits just off I-480 right next to Great Northern Mall, surrounded by casual dining, grocery stores, and big-box shopping. It is only about a 20-minute drive to downtown Cleveland (Rock & Roll Hall of Fame, Great Lakes Science Center) and Lake Erie beaches like Edgewater Park. * **Low Rates:** Nightly rates are often considerably cheaper than standard brand-name hotels in the area. --- ### Better Family Alternatives in the Same Area If you want to stay in North Olmsted (near the mall and highway), these nearby hotels offer much better vacation value for families: * **Hampton Inn North Olmsted Cleveland Airport:** Includes a heated indoor pool, clean and modern rooms, and a full, hot complimentary breakfast. * **Aloft Cleveland Airport:** A cleaner, more modern stay with an indoor pool. * **SpringHill Suites by Marriott (or Sonesta Simply Suites):** Offers more dependable cleanliness, extra living space, and better family amenities.

Q: Is hurricane season a concern at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, hurricane season is not a significant concern** for Extended Stay America Suites – Cleveland – Great Northern Mall. The hotel is located in **North Olmsted, Ohio** (a western suburb of Cleveland), far inland from the Atlantic Ocean and Gulf Coast where hurricanes strike. A few weather-related points to keep in mind: * **Tropical Remnants:** On rare occasions, the weakened remnants of a major Atlantic or Gulf hurricane can track inland toward the Midwest, bringing periods of heavy rain or gusty winds, but never actual hurricane-force storm surges or coastal hurricane conditions. * **Relevant Local Weather:** If you are planning a stay, the primary regional weather concerns are **severe summer thunderstorms/tornadoes** (spring to mid-summer) and **lake-effect snow/winter storms** (late fall through winter).

Q: Is winter a good time to stay at Extended Stay America - Cleveland - Great Northern Mall?

A: Whether winter is a good time to stay at **Extended Stay America Suites – Cleveland – Great Northern Mall** (in North Olmsted, Ohio) depends largely on the purpose of your trip: --- ### **Why Winter Works Well Here (The Pros)** 1. **Convenient Retail & Dining Access in Bad Weather:** The property is located right by **Great Northern Mall** and the surrounding retail corridor (Country Club Blvd / Brookpark Rd). If winter snowstorms or freezing temperatures hit, you are just minutes away from an enclosed shopping center, grocery stores, and dozens of restaurants, minimizing driving time on icy roads. 2. **Affordable Off-Peak Rates:** Winter (January through March) is the low season for Cleveland tourism. Nightly and weekly extended-stay rates are typically at their lowest during these months, making it a solid budget option if you are traveling for contract work, temporary relocation, or flight connections. 3. **Proximity to the Airport & Highways:** Located less than 4 miles from **Cleveland Hopkins International Airport (CLE)** and directly off I-480, it provides relatively quick access for travelers needing a place to stay during winter flight delays or morning departures. 4. **In-Room Kitchens:** Because all suites include full kitchens (stovetop, microwave, full-size refrigerator), you can cook inside and avoid having to go out in snowy or freezing conditions. --- ### **Drawbacks to Consider (The Cons)** 1. **Harsh Cleveland Winter Weather:** Cleveland winters are notoriously cold, windy, and prone to lake-effect snow and ice. Like many exterior/surface-parking suburban properties, walking to your car and clearing off snow in the open-air parking lot can be uncomfortable. 2. **Basic / Budget Amenities:** This is an economy, extended-stay brand. The complimentary breakfast is strictly "grab-and-go" (muffins, coffee, oatmeal bars) rather than a hot spread, and housekeeping is provided on a spaced-out schedule (or upon request). 3. **No Indoor Leisure Spaces:** Outdoor amenities like BBQ grills and picnic spaces aren't usable in the winter, and there is no indoor swimming pool on-site for cold-weather recreation. --- ### **The Verdict** * **Good fit if:** You are on a budget, need a kitchen, are traveling for work, or want a low-cost, convenient base near the airport and indoor shopping. * **Not ideal if:** You are visiting Cleveland for winter leisure/vacation (staying downtown near Playhouse Square or the museums is usually better), or if you prefer full-service hotels with hot breakfasts, indoor pools, and covered parking.

Q: What activities, programming, and special offers does Extended Stay America - Cleveland - Great Northern Mall provide during spring break season?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, Ohio) is a budget-friendly, select-service extended-stay hotel. Because it is designed primarily for long-term travelers, business guests, and self-sufficient vacationers rather than a full-service resort, **it does not offer organized activities, event programming, or dedicated spring break entertainment packages.** However, guests visiting during the spring break season can take advantage of the standard amenities, ongoing seasonal discounts, and nearby attractions: ### Standard On-Site Amenities & Activities * **Self-Catering Suites:** Every suite includes a full kitchen (refrigerator, stovetop, microwave, and cookware/utensils), allowing families and travelers to cook their own meals. * **Fitness Center & Outdoor Areas:** The property features a small on-site fitness room, as well as an outdoor picnic area with barbecue grills. * **Complimentary Perks:** Free grab-and-go breakfast (coffee, tea, breakfast bars, and muffins), free standard Wi-Fi, and free on-site parking. * **Pet-Friendly Accommodations:** Guests can bring pets for an additional fee. ### Special Offers & Booking Discounts While the hotel does not run a "spring break party" promotion, Extended Stay America frequently runs seasonal discounts applicable during the spring: * **Extended Stay Discounts (Weekly & Monthly Rates):** Stays of 7 nights or longer automatically receive tiered percentage discounts off the standard nightly rate. * **Extended Perks Rewards:** Members of their free loyalty program receive exclusive discounts, member rate reductions, and partner coupons for retail and dining. * **Brand Seasonal Sales:** Extended Stay America routinely issues seasonal promo codes (such as spring promotional rates for bookings made directly on their official website or app). ### Nearby Spring Break Attractions Most guests use the hotel as a low-cost home base to explore the Greater Cleveland area: * **Great Northern Mall:** Located across the street, featuring indoor shopping, dining, and a Regal Cinemas movie theater. * **Cleveland Metroparks & Rocky River Reservation:** A short drive away, offering spring hiking, scenic trails, and nature centers. * **Downtown Cleveland (approx. 20 minutes away):** Home to major spring break destinations including the Rock & Roll Hall of Fame, the Great Lakes Science Center, and the Cleveland Metroparks Zoo.

Q: What children's activities and programs does Extended Stay America - Cleveland - Great Northern Mall offer during the Christmas holiday period?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** is an economy, extended-stay hotel that focuses on self-catering lodging (featuring suites with full kitchens, laundry facilities, and grab-and-go breakfast). Because it operates as an extended-stay property rather than a full-service resort, **it does not organize or host any on-site children’s activities, kids' clubs, or holiday programs during Christmas.** However, the hotel is situated directly across from and nearby major holiday event hubs: * **Great Northern Mall (across the street):** The mall regularly hosts seasonal children's events throughout November and December, such as the annual Santa arrival parade, daily Santa photo visits, and holiday craft/family events. * **Nearby Cleveland Holiday Attractions:** Within a short driving distance, families staying at the hotel frequently visit: * **Wild Winter Lights at the Cleveland Metroparks Zoo** (walk-through and drive-through holiday light displays). * **Crocker Park (Westlake):** Features walk-through light displays, a large tree, and holiday activities for kids. * **Castle Noel (Medina):** A large indoor, year-round Christmas attraction with interactive movie props and Santa visits. * **Downtown Cleveland (Public Square / Tower City):** Hosts seasonal ice skating, light displays, and children’s entertainment.

Q: What events does Extended Stay America - Cleveland - Great Northern Mall host for New Year’s Eve?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, Ohio) is an extended-stay, budget-friendly hotel and **does not host any New Year’s Eve parties or events**. Because it operates as a standard lodging property focused on basic accommodations (kitchenettes, laundry, and rooms for short- and long-term stays) rather than event or banquet hospitality, it has no event venues, ballrooms, or nightlife programming. However, if you are staying there over the holiday, there are nearby events around North Olmsted and the greater Cleveland area: * **Great Northern Mall (across the street):** The mall often hosts family-friendly daytime activities around the holidays, such as an annual **"Noon Year’s Eve"** countdown with music, treats, and balloon drops during the day for kids. * **Nearby Bars and Restaurants:** Local venues along Brookpark Road, Lorain Road, and in neighboring Westlake (such as Crocker Park) regularly host NYE dinners and countdown parties. * **Downtown Cleveland (approx. 20–25 minutes away):** Features large New Year’s Eve events, including parties at *Windows on the River*, House of Blues, and the Cleveland Pops concert at Severance Music Center.

Q: What months have the best weather at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites - Cleveland - Great Northern Mall** is located in **North Olmsted, Ohio**, just west of Cleveland. Like the rest of the Greater Cleveland area, it experiences a classic four-season Midwestern climate moderated somewhat by Lake Erie. The months widely considered to have the **best weather** depend slightly on your preference for warmth versus crisp air, but generally fall into two windows: --- ### 1. **September & Early October (Early Fall) — *The Overall Sweet Spot*** * **Typical Highs:** Mid-60s to upper 70s °F (18°C – 25°C) * **Conditions:** Comfortable temperatures, significantly lower humidity than midsummer, and relatively dry, sunny skies. * **Why it's great:** Fall foliage begins to turn, making it an ideal time for outdoor activities, exploring the nearby Cleveland Metroparks Rocky River Reservation, or walking to nearby shopping and dining without dealing with summer heat or winter slush. --- ### 2. **Late May & June (Late Spring / Early Summer) — *Best for Warmth & Long Days*** * **Typical Highs:** Low 70s to low 80s °F (22°C – 28°C) * **Conditions:** Warm, pleasant days with plenty of daylight, before the heavy peak-summer humidity sets in. * **Why it's great:** Everything is in full bloom, patio dining is open, and outdoor attractions are fully operational without the mugginess or thunderstorm frequency common in late July and August. --- ### What to Expect in the Other Months: * **July & August:** Warmest months (highs in the mid-80s °F / 29°C), but often humid with periodic afternoon thunderstorms. * **December through March:** Cold, overcast, and subject to lake-effect snowfall, freezing temperatures, and icy roads. * **April:** Unpredictable transition month with frequent rain and fluctuating temperatures.

Q: Are there boating or sailing experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no boating or sailing experiences at the Extended Stay America Suites - Cleveland - Great Northern Mall. The hotel is a budget, extended-stay property located in an inland commercial/suburban area in North Olmsted, Ohio (near the Great Northern Mall and Cleveland Hopkins International Airport). It does not sit on a body of water, nor does it operate any water sports, marina services, or boat rentals. If you are looking for boating or sailing experiences, you would need to travel off-site—primarily to **Lake Erie** or the **Cuyahoga River** in downtown Cleveland and surrounding lakefront parks (about a 20- to 25-minute drive north/northeast), where various private charters, marinas, and kayak/boat rental outfitters operate.

Q: Are there cooking classes or culinary experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer cooking classes, culinary workshops, or curated culinary experiences. It is a budget/midscale extended-stay hotel. While it does not host organized culinary events, its food-related amenities include: * **In-suite kitchens:** Suites are equipped with full-sized refrigerators, stovetops, microwaves, and cookware/utensils for self-catering. * **Outdoor BBQ area:** There are on-site barbecue grills and picnic areas for guest use. * **Grab-and-go breakfast:** A basic complimentary breakfast (packaged items, coffee, etc.) in the lobby. If you are looking for cooking classes in the surrounding area, venues nearby include: * **Taste Buds Kitchen** (in neighboring Rocky River, ~15 minutes away), which hosts adult, kid, and date-night cooking and baking classes. * Culinary classes and food tours in nearby Cleveland neighborhoods (such as Ohio City or through platforms like Cozymeal).

Q: Are there cultural workshops or local art experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer on-site cultural workshops or local art experiences. It operates as a budget-friendly, extended-stay hotel focused on essential self-service amenities—such as suites with full kitchens, on-site laundry, free Wi-Fi, and a grab-and-go breakfast. If you are looking for art and cultural activities in the area, you can easily venture into the broader Cleveland metro area: * **The Cleveland Museum of Art (University Circle):** Offers world-class exhibitions as well as free drop-in community art workshops and studio programs. * **Gordon Square Arts District & Tremont:** Popular arts neighborhoods in Cleveland hosting independent gallery walks, open studios, and hands-on creative workshops. * **Local Shopping & Community Centers:** The Westfield Great Northern Mall and surrounding North Olmsted retail areas occasionally host seasonal events and craft vendor pop-ups.

Q: Are there daily scheduled activities or programming at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer daily scheduled activities, social programming, or hosted events. As an extended-stay, budget-friendly property designed primarily for self-sufficiency, its offerings are limited to standard self-service amenities, including: * Complimentary daily grab-and-go breakfast (coffee, breakfast bars, pastries, etc.) * On-site fitness room * Outdoor picnic and barbecue grill area * On-site guest laundry facilities * In-room fully equipped kitchens If you are looking for local entertainment or structured activities, you will need to explore the surrounding area, such as the adjacent Great Northern Mall, nearby Rocky River Reservation, or downtown Cleveland attractions.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, the hotel does not offer eco-tourism or nature excursions.** **Extended Stay America Suites – Cleveland – Great Northern Mall** (in North Olmsted, Ohio) is a budget/extended-stay suburban hotel. Its amenities are strictly focused on long-term lodging essentials—such as in-room kitchens, free Wi-Fi, guest laundry facilities, and a grab-and-go breakfast—and it does not operate tours, concierge excursion desks, or outdoor activities. However, if you are planning your own nature outings nearby, there are prominent public parks and nature reserves located a short drive away: * **Rocky River Reservation & Nature Center (Cleveland Metroparks):** Located just a few miles from the hotel, offering extensive forested hiking trails, scenic shale cliffs, river access, and naturalist-led programming. * **Bradstreet’s Landing / Lake Erie Parks:** Roughly 15–20 minutes north for lakefront walking and birdwatching. * **Cuyahoga Valley National Park:** About a 30- to 35-minute drive southeast, offering miles of hiking and biking trails along the Ohio & Erie Canal Towpath, waterfalls, and wildlife viewing.

Q: Are there exclusive partnerships with local attractions at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites - Cleveland - Great Northern Mall** does not advertise property-specific exclusive partnerships or bundled admission packages with local attractions (such as the Great Northern Mall, NASA Glenn Research Center, or Cleveland-area museums). However, guests can access attraction and entertainment discounts through broader brand offerings: * **Extended Perks Rewards Program:** Extended Stay America operates a free guest loyalty program called **Extended Perks**. Membership includes access to national and regional merchant discounts through their "Instant Savings" discount portal, which frequently features reduced pricing on theme parks, entertainment venues, restaurants, and rental cars nationwide. * **Standard Partner Rates:** The property honors brand-wide partnerships and discounts, including rates for AAA/CAA auto club members, seniors (AARP), and government/military personnel. If you are looking for specific coupons or local promotional fliers (such as dining deals or mall discounts for nearby Great Northern Mall shops), it is best to check the lobby information rack or ask the front desk directly upon check-in, as individual properties occasionally carry localized visitor discount guides.

Q: Are there food tours arranged through Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not arrange or offer food tours. It operates as a standard budget, extended-stay hotel focusing on self-catering amenities (such as in-room kitchens, grab-and-go breakfast, and laundry facilities) rather than concierge, excursion, or tour-booking services. If you are looking for food tours in the area, you would need to book independently through third-party operators (such as local culinary tour companies offering experiences in Cleveland neighborhoods like Ohio City, Tremont, or the West Side Market).

Q: Are there group team-building activities at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, the hotel does not offer organized group team-building activities.** **Extended Stay America Suites – Cleveland – Great Northern Mall** is a budget/extended-stay lodging property focused on basic self-service accommodations. Its amenities primarily include: * Studio suites with full kitchens * A small meeting/conference room (around 330–350 sq. ft.) that can be rented for independent meetings or workshops * An outdoor picnic and BBQ area * On-site fitness and guest laundry facilities If you are planning team-building activities in the area, you would need to arrange your own facilitator for the on-site meeting space, or look to nearby venues around the Great Northern Mall / North Olmsted area (such as local bowling alleys, escape rooms, or outdoor parks in the Cleveland Metroparks system).

Q: Are there indoor activities for bad weather at Extended Stay America - Cleveland - Great Northern Mall?

A: **Directly on-site, indoor activities are very limited.** The hotel is designed primarily for extended-stay lodging rather than resort entertainment. On property, your bad-weather options are restricted to: * **Fitness Center:** There is a small on-site gym for working out. * **In-Room Downtime:** Rooms feature flat-screen TVs with premium cable, free Wi-Fi, and fully equipped kitchens (convenient for cooking or dining in comfortably without having to go out in the rain or snow). * *(Note: There is **no indoor pool**, game room, or spa on-site.)* --- ### Nearby Indoor Activities (Just Minutes Away) Because the hotel is situated right next to the **Great Northern Mall** corridor in North Olmsted, there are multiple indoor entertainment options within a short 2- to 5-minute drive: * **Great Northern Mall:** Fully enclosed mall offering indoor walking, shopping, casual dining, and a food court. * **Regal Great Northern Movie Theater:** Located at the mall complex, ideal for catching current films during a rainy or snowy day. * **Make Believe Family Fun Center:** A short drive away on Center Ridge Road, featuring indoor arcade games, laser tag, bumper cars, and ropes courses. * **Local Dining & Entertainment:** Several indoor sit-down restaurants, sports bars, and bowling centers are located along the Brookpark Road and Lorain Road corridors nearby.

Q: Are there interactive or educational programs at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer any interactive or educational programs. It operates as a standard, self-catering, budget/extended-stay hotel focusing on essential lodging amenities (such as in-suite kitchens, laundry facilities, free Wi-Fi, and a grab-and-go breakfast). If you are looking for educational or interactive experiences during a stay there, you will need to look to nearby off-site attractions in the Greater Cleveland area, such as: * **NASA Glenn Research Center Visitor Program / Great Lakes Science Center** (hands-on science and aerospace exhibits) * **Rock & Roll Hall of Fame** (interactive music history exhibits) * **Cleveland Metroparks Zoo** (wildlife education programs) * **Cleveland Museum of Natural History** (planetarium and educational exhibits)

Q: Are there proposal or anniversary packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, Extended Stay America – Cleveland – Great Northern Mall does not offer romance, proposal, or anniversary packages.** As a budget, extended-stay brand, the hotel focuses on functional, self-service amenities—such as studio suites with in-room kitchens, on-site guest laundry, free Wi-Fi, and grab-and-go breakfast—rather than full-service hospitality extras. They do not provide room decor, champagne, flowers, or specialized occasion setup services. If you are planning an anniversary or proposal in that area, you might consider: * **Booking a full-service hotel:** Properties in Downtown Cleveland (such as *The Ritz-Carlton, Cleveland*, *The Westin Cleveland Downtown*, or *The 9*) or boutique bed-and-breakfasts regularly offer romance packages that include wine, chocolates, dining credits, and decor. * **Coordinating third-party delivery:** If you stay at the Extended Stay America location, you can arrange your own surprise by ordering flowers, gift baskets, or decor from local florists or services in the North Olmsted area to be delivered ahead of time.

Q: Are there romantic experience packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer romantic experience packages. Extended Stay America is a budget- and extended-stay brand designed for practicality and convenience rather than romantic getaways or luxury hospitality. The property's amenities focus on functional living—such as in-room fully equipped kitchens, on-site laundry facilities, free Wi-Fi, and grab-and-go breakfast—and it does not provide romantic add-ons like champagne, flowers, room decorations, or couples’ packages. If you are planning a romantic stay in the greater Cleveland area, you would have better luck looking into boutique hotels, upscale downtown properties, or local bed-and-breakfasts (such as The Ritz-Carlton Cleveland, Metropolitan at The 9, or Glidden House), which frequently offer romance, anniversary, and weekend getaway packages.

Q: Are there seasonal or holiday events at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, Ohio) does not host on-site seasonal or holiday events. Because it operates as an extended-stay, budget-friendly hotel focused on practical accommodations (such as in-room kitchens, guest laundry, and grab-and-go breakfast), it does not have programming like holiday parties, banquets, or festivals. However, if you are looking for seasonal activities nearby: * **Great Northern Mall (across the street):** The mall regularly hosts seasonal and holiday events, including Santa Claus photos, holiday shopping promotions (Black Friday/Small Business Saturday), Easter Bunny visits, and trick-or-treating. * **Crocker Park (Westlake, ~10 minutes away):** A large outdoor lifestyle center known for major seasonal events, including its annual tree lighting, holiday walk-through displays, outdoor ice skating, and summer music series. * **North Olmsted Parks & Cleveland Metroparks:** The nearby Rocky River Reservation and local community centers often feature seasonal walks, fall foliage tours, and community holiday festivals.

Q: Are there sunrise or sunset experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no dedicated sunrise or sunset experiences, viewing decks, or organized activities** at the Extended Stay America Suites - Cleveland - Great Northern Mall. The property is a budget-friendly extended-stay suburban hotel located in North Olmsted, Ohio, adjacent to commercial shopping centers and parking lots. Its standard amenities focus on practicality—such as in-room kitchens, free Wi-Fi, and guest laundry—rather than scenic vistas or leisure experiences. ### Nearby Scenic Sunset & Sunrise Spots: If you are staying at this property and want to catch a scenic sunrise or sunset, several excellent waterfront and park viewpoints are a short drive away: * **Huntington Beach / Huntington Reservation (Bay Village)**: Located about a 15-minute drive north on Lake Erie, this is one of the premier spots in the area for open-horizon sunsets over the water. * **Rocky River Reservation (Cleveland Metroparks)**: Just 10–12 minutes east, offering scenic walking trails, river vistas, and elevated shale cliffs that catch golden hour light nicely. * **Edgewater Park (Cleveland)**: About a 20-minute drive northeast, offering panoramic views of both Lake Erie and the downtown Cleveland skyline, making it famous for both sunset and sunrise vantage points.

Q: Are there teen-focused experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no teen-focused experiences or dedicated youth programs** at the Extended Stay America Suites - Cleveland - Great Northern Mall. This property is a basic, budget-friendly extended-stay hotel designed primarily for practical lodging. Its on-site amenities are strictly utilitarian—such as suites with full kitchens, free Wi-Fi, laundry facilities, a fitness room, and an outdoor picnic/grill area. It does not offer game rooms, youth lounges, teen activities, or organized entertainment. ### Activities for Teens Nearby While the hotel itself does not have activities, its location offers several teen-friendly options within walking distance or a short drive: * **Great Northern Mall (0.5 miles / ~10–12 minute walk):** Offers standard mall shopping, dining options, and a multi-screen Regal Cinemas movie theater. * **Local Entertainment Centers:** North Olmsted and nearby suburbs feature arcades, bowling alleys, and trampoline parks. * **Cleveland Attractions (15–20 minutes away by car):** * The **Rock & Roll Hall of Fame** in downtown Cleveland. * The **Great Lakes Science Center** (including interactive exhibits and a NASA Glenn Visitor Center). * The **Cleveland Metroparks** system for hiking, biking, and outdoor recreation.

Q: Are there VIP or exclusive access experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no VIP or exclusive access experiences at Extended Stay America Suites – Cleveland – Great Northern Mall.** Extended Stay America is a budget- to midscale extended-stay hotel brand designed for practical, self-sufficient lodging. The property focuses on functional amenities such as: * Studio suites with full in-room kitchens (refrigerator, stovetop, microwave) * Grab-and-go breakfast * Free Wi-Fi * On-site guest laundry and fitness facilities * Free parking and pet-friendly rooms It does **not** feature concierge lounges, executive floors, club access, private cabanas, or luxury VIP services. The closest thing to special access offered across the brand is enrollment in their free **Extended Perks** loyalty program, which provides member discounts and merchant coupon deals rather than on-property VIP experiences.

Q: Are there water parks or splash areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no water parks, splash areas, or water play features at the Extended Stay America Suites - Cleveland - Great Northern Mall. This property is a basic extended-stay hotel focused on standard lodging essentials (suites with kitchens, on-site laundry, free Wi-Fi, and a small fitness area) and does not feature aquatic recreational facilities. If you are looking for water parks or splash pads, you would need to visit off-site community aquatic centers or regional water parks in the greater Cleveland area.

Q: Are there water sports available on-site at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no water sports available on-site at Extended Stay America Suites – Cleveland – Great Northern Mall. It is a suburban extended-stay hotel located near shopping centers and the airport in North Olmsted, Ohio, offering practical lodging amenities such as in-suite kitchens, a fitness center, and guest laundry. For water sports (such as boating, kayaking, or paddleboarding), you would need to visit nearby Lake Erie parks or marinas, which are roughly a 15- to 20-minute drive north.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer wellness retreats or themed weekends. It operates as a standard, budget extended-stay hotel catering to business travelers, relocating individuals, and long-term guests. The amenities are practical and self-service, including in-room kitchens, free Wi-Fi, laundry facilities, a fitness room, and grab-and-go breakfast, rather than organized resort programs, spa retreats, or special event programming. If you are looking for organized wellness retreats or themed weekend packages, you would be better served looking at dedicated wellness centers, boutique bed-and-breakfasts, or full-service resort hotels in Northeast Ohio and the greater Cleveland area.

Q: Can Extended Stay America - Cleveland - Great Northern Mall arrange private excursions?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer private excursion or tour arrangement services. As a budget-friendly, extended-stay hotel, it focuses on self-catering amenities—such as suites with kitchens, on-site laundry, and basic front-desk assistance. It does not have a concierge desk, tour desk, or dedicated excursion-booking services. While front-desk staff can occasionally share general recommendations or brochures for local attractions, you will need to book private tours or excursions independently through local tour operators or third-party booking platforms (such as Viator, GetYourGuide, or direct charter companies in the Greater Cleveland area).

Q: Can I book kayaking or paddleboarding at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, you cannot book kayaking or paddleboarding directly through the Extended Stay America - Cleveland - Great Northern Mall. This hotel is a budget, extended-stay suburban property located in North Olmsted, Ohio, near a shopping center and the airport. It does not offer outdoor water-sport rentals, tour concierge services, or waterfront access. If you are looking to kayak or stand-up paddleboard in the area, you can independently book rentals through nearby liveries or launch sites: * **Rocky River Reservation (Cleveland Metroparks):** Located just a short drive east, popular for paddling along the Rocky River. * **Lake Erie launches / outfitters:** Locations such as the Cleveland Metroparks (Wendy Park / Edgewater) or nearby rental companies along the Lake Erie shore.

Q: Does Extended Stay America - Cleveland - Great Northern Mall arrange fishing trips?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not arrange or offer fishing trips. It operates as a standard budget-friendly, extended-stay hotel providing self-catering suites, laundry facilities, and basic lodging amenities. They do not have concierge or tour-booking services. If you are planning to fish (for example, on nearby Lake Erie or the Rocky River), you will need to contact and book an independent local fishing charter or guide service directly.

Q: Does Extended Stay America - Cleveland - Great Northern Mall host family movie nights or events?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not host family movie nights or organized entertainment events. As an economy, extended-stay lodging brand, its amenities are limited to self-service essentials such as fully equipped in-room kitchens, grab-and-go breakfast, guest laundry facilities, and an outdoor picnic/grill area. It does not operate resort-style programming, event hosting, or children's activity schedules. If you are looking for movies or family-friendly activities nearby: * **Great Northern Mall** (a short walk or drive away) regularly hosts family-oriented events and includes the **Phoenix Theatres 10-screen cinema**. * Nearby parks and community centers in North Olmsted and Greater Cleveland host seasonal free outdoor movie nights during the warmer months.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer curated city itineraries?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer curated city itineraries. As a budget-friendly, extended-stay hotel, its services are focused on self-sufficient accommodations—featuring fully equipped in-room kitchens, on-site guest laundry, free Wi-Fi, and a grab-and-go breakfast. It does not have a concierge desk, tour planning, or specialized itinerary-planning services. The 24-hour front desk staff can offer general directions or basic recommendations for nearby dining and popular attractions (such as the Rock & Roll Hall of Fame or Great Northern Mall), but guests are responsible for planning their own travel schedules.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer guided tours?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer guided tours. As a budget-friendly, extended-stay hotel, its amenities are focused on self-catering and extended lodging—such as suites with fully equipped kitchens, complimentary Wi-Fi, on-site laundry, and parking. Guests interested in guided tours of the Cleveland area (such as tours of the Rock & Roll Hall of Fame, city sightseeing, or boat tours) would need to book them through independent third-party tour operators.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer hiking excursions?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer hiking excursions. It is a budget-friendly, extended-stay hotel that focuses on self-catering accommodations (in-room kitchens, free Wi-Fi, guest laundry, and grab-and-go breakfast) rather than organized tours or outdoor activities. However, if you are looking to hike on your own, the hotel is a short drive from several outdoor areas, including the Cleveland Metroparks system (such as Rocky River Reservation) and Cuyahoga Valley National Park.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer wine tastings?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer wine tastings. As a budget, extended-stay hotel, its amenities are focused on self-catering and essential conveniences—such as in-room kitchens, free grab-and-go breakfast, guest laundry facilities, and free Wi-Fi—rather than food and beverage programming, on-site bars, or hospitality tasting events.

Q: Does the property have fitness classes at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not offer fitness classes. As a budget extended-stay hotel, it does not host organized group fitness or workout classes. For instructor-led classes (such as yoga, cycling, or aerobics), guests would need to visit nearby local gyms or fitness studios in the North Olmsted area.

Q: Does the property host retreat-style experiences at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not host or offer retreat-style experiences. It operates as a budget-to-midscale extended-stay hotel geared toward business travelers, temporary relocations, and long-term lodging. Its amenities focus on practical, self-service stays—such as suites with full kitchens, free grab-and-go breakfast, guest laundry facilities, a fitness room, and a small meeting room—rather than wellness, resort, or curated retreat programming.

Q: Does the property provide adventure tours at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not provide adventure tours. It operates as an extended-stay budget hotel catering to longer-term guests, travelers, and business visitors. Its amenities are limited to standard lodging features such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, a fitness center, BBQ/picnic areas, and grab-and-go breakfast. If you want to arrange local outdoor activities or excursions (such as visiting Cuyahoga Valley National Park or Lake Erie attractions), you will need to book those independently through third-party tour operators or local outfitters.

Q: Is there a kids club at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no kids club at Extended Stay America Suites - Cleveland - Great Northern Mall. The property is a budget extended-stay hotel that focuses on self-catering suite essentials, including fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast options. It does not offer resort-style amenities such as supervised children's clubs or organized childcare programs.

Q: Is there live entertainment at night at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no live entertainment at night at Extended Stay America Suites - Cleveland - Great Northern Mall. It is a budget, extended-stay hotel that does not have an on-site bar, restaurant, or lounge. Instead, amenities are limited to basic long-term conveniences such as suites with in-room kitchens, free Wi-Fi, an on-site laundry facility, a fitness area, and grab-and-go breakfast. If you are looking for nightlife or live music, you will need to visit venues, restaurants, or bars in the surrounding North Olmsted area or travel into downtown Cleveland.

Q: Is there structured programming for different age groups at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not offer structured programming, kids' clubs, or scheduled activities for different age groups. As an extended-stay, budget-friendly hotel, its amenities are geared primarily toward self-sufficient travelers and extended stays. Features are limited to: * In-room fully equipped kitchens * Free Wi-Fi and grab-and-go breakfast * On-site laundry facilities * An on-site fitness room and outdoor picnic/grilling area If you are looking for organized activities or entertainment for children, the nearby **Great Northern Mall** (located just down the street) regularly offers family attractions, such as a children's indoor play space, an arcade, and scheduled mall events (like seasonal crafts, shows, and a Kids Club).

Q: What cultural landmarks are near Extended Stay America - Cleveland - Great Northern Mall?

A: The Extended Stay America Suites – Cleveland – Great Northern Mall is located in **North Olmsted, Ohio**. Several significant cultural, historical, and architectural landmarks are situated within a short drive: ### **Local Landmarks (5–10 minutes away)** * **Frostville Museum:** Located just a few miles south within the Rocky River Reservation, this 19th-century living-history village features several restored historic buildings, including an 1847 church, an old schoolhouse, a general store, and pioneer cabins. * **Fort Hill Earthworks:** Perched 90 feet above the Rocky River (accessible behind the Rocky River Nature Center), this prehistoric Native American site features ~2,000-year-old earthen defense walls and is listed on the National Register of Historic Places. * **Rocky River Nature Center:** Situated along the scenic Rocky River Reservation, it offers cultural and natural history exhibits detailing Native American heritage, prehistoric regional ecology, and early settler life. * **Historic Downtown Olmsted Falls (Grand Pacific Junction):** Located just south of North Olmsted, this historic shopping and cultural district features preserved Victorian and 19th-century buildings, boutique shops, and scenic walking areas around the falls. * **North Olmsted Historic Sites (National Register of Historic Places):** * **First Universalist Church (1847):** One of the oldest surviving Universalist churches in Ohio. * **Old Town Hall (1914):** A historic municipal landmark located along Dover Center Road. --- ### **Regional Cultural Landmarks (15–25 minutes away via I-480 / I-71)** Because the hotel sits along major highway corridors near Cleveland Hopkins Airport, major cultural attractions in the greater Cleveland area are easily reachable: * **West Side Market (Ohio City):** Cleveland’s oldest continuously operating indoor/outdoor public market space, famous for its historic 1912 clock-tower concourse and diverse cultural foods. * **A Christmas Story House & Museum (Tremont):** The preserved Victorian home where the classic 1983 holiday movie was filmed, now open year-round for tours. * **Rock & Roll Hall of Fame (Downtown Cleveland):** Located on the Lake Erie waterfront, this iconic I.M. Pei–designed museum chronicles the history and cultural impact of rock music. * **Playhouse Square (Downtown Cleveland):** The largest performing arts center in the United States outside of New York City, featuring a collection of lavishly restored 1920s theater palaces. * **University Circle Cultural District:** Located roughly 25–30 minutes east, home to world-renowned institutions including the **Cleveland Museum of Art**, the **Severance Music Center** (home of the Cleveland Orchestra), and the **Cleveland Museum of Natural History**.

Q: What experiences are unique to this destination at Extended Stay America - Cleveland - Great Northern Mall?

A: While **Extended Stay America Suites – Cleveland – Great Northern Mall** is primarily a practical, extended-stay suburban hotel (featuring in-suite kitchens, a pet-friendly policy, and outdoor barbecue picnic areas), its specific location in **North Olmsted, Ohio**, gives guests direct access to several unique local attractions and experiences within a short drive: --- ### 1. Minutes Away: Local Charm & Outdoors * **Frostville Museum & Farmers Market:** Located just minutes away inside the Rocky River Reservation, this living-history village features preserved 19th-century buildings (including a historic church, schoolhouse, and general store) and hosts regular craft fairs, seasonal festivals, and popular weekend farmers markets. * **Rocky River Reservation & Fort Hill Earthworks:** Part of the famous Cleveland Metroparks “Emerald Necklace,” this scenic valley offers miles of paved and unpaved trails along the river. A local highlight is the **Fort Hill Stairs**, a 135-step climb up a 90-foot shale cliff offering dramatic valley views and prehistoric Native American earthworks dating back over 2,000 years. * **Grand Pacific Junction Historic Shopping District (Olmsted Falls):** Located about 5–10 minutes south, this restored Victorian-style district features over 30 unique local boutiques, specialty eateries, and antique shops housed in historic 19th-century buildings. * **Swings-N-Things Fun Park:** A longtime local landmark in nearby Olmsted Township offering year-round family entertainment, including miniature golf through scenic terrain, go-karts, bumper boats, batting cages, and an indoor arcade. --- ### 2. Immediate Convenience: Great Northern Mall * **Walkable Shopping & Dining:** The hotel sits adjacent to the **Great Northern Mall** corridor, making it an easy stroll or very short drive to over 100 retail outlets, casual dining spots, and local entertainment options like the Phoenix Theatres. --- ### 3. Signature Regional Highlights (10–25 Minutes Away) * **NASA Glenn Research Center & IX Center:** The property sits roughly 10 minutes from NASA Glenn Research Center and the International Exposition (I-X) Center, home to major regional consumer expos, auto shows, and home-and-garden events. * **Downtown Cleveland Culture:** The location right off I-480 provides a straight shot (approx. 20–25 minutes) into Downtown Cleveland for iconic attractions: * **The Rock & Roll Hall of Fame** along Lake Erie * **West Side Market** in historic Ohio City (Cleveland’s oldest continuously operating indoor/outdoor public food market) * **Cleveland Metroparks Zoo & The RainForest**

Q: Are there breakfast spots near Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, the **Extended Stay America Suites – Cleveland – Great Northern Mall** (located on Country Club Boulevard in North Olmsted, OH) is surrounded by several breakfast and brunch spots just a 3- to 7-minute drive away: ### **Sit-Down & Brunch Spots** * **Scramblers** *(~3–4 minutes away, Great Northern Shopping Center)*: A popular regional brunch restaurant offering extensive breakfast options like skillet scrambles, specialty omelets, pancakes, French toast, and brunch drinks. * **Canary's Family Restaurant** *(~5 minutes away on Lorain Rd)*: A classic local diner/family restaurant serving traditional breakfast favorites, including egg platters, hash browns, biscuits and gravy, and griddle cakes. * **Big Egg Restaurant** *(~6–7 minutes away on Lorain Rd)*: A local staple for hearty, no-nonsense diner breakfasts served in large portions. * **Bob Evans** *(~4–5 minutes away on Lorain Rd)*: A reliable family-style chain known for country biscuits, sausage gravy, hotcakes, and homestyle breakfast plates. ### **Quick Bites & Coffee** * **Panera Bread** *(Located directly in the Great Northern corridor)*: Great for breakfast sandwiches, pastries, bagels, and coffee to go. * **Starbucks** & **Dunkin'**: Multiple locations line Lorain Road and surrounding shopping centers for quick coffee and breakfast sandwiches. *(Note: The hotel itself also provides a basic, complimentary grab-and-go breakfast on-site if you just need something fast like coffee and a muffin).*

Q: Are there local festivals or seasonal events at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no festivals or seasonal events hosted directly at the Extended Stay America Suites – Cleveland – Great Northern Mall.** As a budget, extended-stay lodging facility, the property focuses on long- and short-term accommodations (such as in-room kitchens, laundry facilities, and basic amenities) rather than on-site entertainment, fairs, or public events. However, the hotel is situated right next to or within a short drive of venues that host regular seasonal events and community festivals: * **Great Northern Mall (Adjacent):** Located across the street/nearby, the mall regularly hosts seasonal celebrations, holiday events (such as Easter Bunny and Santa photo sets), collector trade shows (card and comic expos), and parking lot community events or food truck gatherings. * **City of North Olmsted:** The surrounding community hosts seasonal events throughout the year, including summer concert series in the park, seasonal farmers markets, and holiday festivals. * **Greater Cleveland Area:** Situated about a 15–20 minute drive away, downtown Cleveland and neighboring areas host major regional events such as the Cleveland National Air Show (Labor Day weekend), the Cleveland International Film Festival (spring), IngenuityFest, and seasonal celebrations at Edgewater Park and the Cleveland Metroparks.

Q: Can I book excursions through Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, you cannot book excursions or tours directly through the **Extended Stay America Suites - Cleveland - Great Northern Mall**. Because Extended Stay America is a budget- and extended-stay hotel chain, it operates with limited-service amenities. The property does not have a concierge, tour desk, or excursion-booking service. If you are planning activities in the greater Cleveland area (such as the Rock & Roll Hall of Fame, Lake Erie tours, or downtown attractions): * Front desk staff can often provide general local directions or dining recommendations. * For tickets, guided tours, and day trips, you will need to book them independently through online booking platforms (such as Viator, GetYourGuide, or TripAdvisor) or directly through the specific attraction's website.

Q: Is Extended Stay America - Cleveland - Great Northern Mall centrally located for sightseeing?

A: **No, it is not centrally located for sightseeing.** The hotel is located in the western suburb of **North Olmsted, Ohio**, roughly **15 to 17 miles southwest of Downtown Cleveland**. Key considerations for sightseeing: * **Downtown Cleveland Attractions:** Primary sights like the Rock & Roll Hall of Fame, Great Lakes Science Center, Playhouse Square, and the sports stadiums (Progressive Field, Rocket Mortgage FieldHouse, Cleveland Browns Stadium) are about a **20- to 30-minute drive** away, longer during rush hour. * **University Circle / Museums:** Cultural landmarks such as the Cleveland Museum of Art and Museum of Natural History are even further east, roughly 20 miles away (around a 30- to 35-minute drive). * **Transit:** The hotel is oriented toward highway and airport access, so getting to major tourist hubs will practically require a car or rideshare services. **What it *is* convenient for:** * Cleveland Hopkins International Airport (CLE), which is only about 4 miles away. * Shopping and casual dining within walking distance around the Great Northern Mall. * The I-X Center and NASA Glenn Research Center. If your main goal is easy access to Cleveland’s top attractions, staying directly in **Downtown Cleveland**, the **Flats**, or the **University Circle** area would be much better suited.

Q: Is there live music near Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, there are several options for live music near **Extended Stay America Suites - Cleveland - Great Northern Mall** (located in North Olmsted, OH), ranging from casual local bars nearby to premier venues just a short drive away: --- ### **Immediate Area (Within 5–10 Minutes in North Olmsted)** * **Game On North Olmsted** (Lorain Rd): A local sports bar and hangout just a few minutes down the road that frequently hosts local live bands on weekends, as well as karaoke and DJ nights. * **RollHouse North Olmsted** (Lorain Rd): An entertainment venue with bowling, arcade games, and a patio area that regularly features live music sessions, particularly during weekends and summer months. * **Seeing Double Speakeasy Bar** (Lorain Rd): A cozy, Prohibition-style cocktail lounge that hosts acoustic sets and intimate live music performances. * **Fat Little Buddies Tavern** (Olmsted Township, ~10 mins away): A friendly neighborhood tavern known for award-winning wings and frequent weekend live music/bands. --- ### **Nearby West Side / Lakewood (15–20 Minutes)** If you are looking for dedicated concert venues and independent clubs, heading east toward Lakewood/Cleveland's near West Side offers vibrant music scenes: * **The Winchester Music Tavern** (Lakewood): An eclectic tavern and performance venue featuring regional and national touring acts across rock, indie, folk, and jazz. * **Mahall's** (Lakewood): A vintage 1920s bowling alley turned indie concert venue featuring regional and national touring acts, dance parties, and local showcases. * **BOP STOP at The Music Settlement** (Ohio City): A premier listening room on Lake Erie dedicated to top-tier jazz, blues, and world music. --- ### **Downtown Cleveland & The Flats (20–25 Minutes)** With easy access to I-480 and I-90, you can quickly reach major downtown venues: * **Music Box Supper Club** (The Flats): Offers dinner and a show right on the river, featuring tribute acts, rock, blues, and roots music. * **House of Blues Cleveland** (Downtown / East 4th St): Prominent venue hosting major touring concerts and weekend performances. * **Jacobs Pavilion** (The Flats): A major open-air amphitheater for national touring acts along the Cuyahoga River. *(Tip: Because local bars and tavern schedules vary weekly, check their respective Facebook pages or websites for this weekend’s specific live music line-ups before heading out.)*

Q: Is there shopping close to Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, there is extensive shopping immediately next to the hotel.** Extended Stay America - Cleveland - Great Northern Mall (located on Country Club Boulevard in North Olmsted) is situated right in the middle of a major retail district: * **Great Northern Mall (Walking Distance / ~0.3 miles):** Located directly adjacent to the hotel (about a 10- to 12-minute walk). It is a large, enclosed regional mall featuring major retailers including **Macy’s**, **Dillard’s**, **JCPenney**, **Dick’s Sporting Goods**, and over 100 specialty shops, apparel stores, and dining spots. * **Great Northern Plazas (1–2 minutes by car):** Surrounding the indoor mall along Brookpark Road and Lorain Road are several large open-air strip malls and shopping centers featuring big-box retailers, everyday essentials, grocery options, and casual dining. Whether you need clothing, department stores, or general supplies, you will find extensive shopping within walking distance or a 2- to 3-minute drive from the property.

Q: What activities are near Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites - Cleveland - Great Northern Mall** is located on Country Club Boulevard in North Olmsted, Ohio. Its location near I-480 and Lorain Road gives you quick access to local shopping, dining, parks, and regional attractions: --- ### **Immediate Area (Within 5–10 Minutes)** * **Great Northern Mall & Plaza** *(Walking distance / ~2 mins drive)* A major retail hub featuring department stores, specialty shops, an indoor food court, and standard chain dining options. It also houses a multi-screen **Regal Cinemas/Phoenix Theatre** for movies. * **Fat Head’s Brewery & Saloon** *(~5 mins drive)* The flagship brewpub of one of Cleveland’s most famous craft breweries, known for award-winning IPAs (like Head Hunter) and oversized “headwich” sandwiches. * **Swings-N-Things Fun Park** *(~8 mins drive, Olmsted Falls)* A family entertainment center featuring mini-golf, go-karts, batting cages, bumper boats, laser tag, and an indoor arcade. * **Historic Grand Pacific Junction & Fortier Park** *(~7 mins drive, Olmsted Falls)* A restored Victorian-era shopping village with quaint boutiques, tea shops, bakeries, and ice cream parlors. Just steps away is **David Fortier River Park**, offering walking paths and views of local waterfalls and covered bridges. * **Springvale Golf Course and Ballroom** *(~5 mins drive)* A public 18-hole municipal golf course operating since the 1920s, set in scenic wooded surroundings. --- ### **Parks & Outdoor Recreation (5–15 Minutes)** * **Rocky River Reservation (Cleveland Metroparks)** *(~10 mins drive)* Part of Cleveland’s famed “Emerald Necklace.” Offers extensive paved and dirt trails along the Rocky River, scenic river overlooks, kayak/canoe launches, and the **Rocky River Nature Center** (featuring exhibits on local wildlife and prehistory). * **Bradley Woods Reservation** *(~10 mins drive)* A quieter Metroparks reservation built on a sandstone quarry forest, featuring a loop walking trail around a fishing pond. * **Huntington Beach (Lake Erie)** *(~15 mins drive, Bay Village)* A clean public beach on Lake Erie with swimming, sunset views, picnic areas, and a seasonal ice cream concession. --- ### **Regional Attractions (15–20 Minutes)** * **NASA Glenn Research Center & Cleveland Hopkins Airport** *(~8–10 mins drive)* Located just east of the hotel, convenient for business visitors. * **I-X Center (International Exposition Center)** *(~10 mins drive)* Hosts major regional events, including the Cleveland Auto Show, home and garden shows, and holiday events. * **Downtown Cleveland** *(~20 mins drive)* A straight drive east on I-90/I-480 to access premier city attractions: * **Rock & Roll Hall of Fame** * **Cleveland Metroparks Zoo & Rainforest** * **West Side Market & Ohio City breweries** * **Playhouse Square** (the largest performing arts center outside NYC) * **Sports venues:** Progressive Field (Guardians), Rocket Mortgage FieldHouse (Cavaliers), and Huntington Bank Field (Browns).

Q: Are there any laundry service promotions or discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no promotions or discounts specifically for laundry services** at the Extended Stay America Suites – Cleveland – Great Northern Mall. ### How Laundry Works at this Hotel: * **Self-Service Facility:** Like almost all Extended Stay America properties, this hotel does not offer full-service or valet dry cleaning/laundry; instead, it features a 24/7 **on-site guest self-service laundry room**. * **Fixed Per-Load Fees:** The washers and dryers are coin- or card-operated at standard per-cycle rates (typically around $2.00 to $3.50 per wash/dry load). These machine rates are fixed and do not feature seasonal sales, promo codes, or loyalty discounts. * **Detergent:** Laundry supplies are sold via vending machines on-site, though you are welcome to bring your own detergent and dryer sheets to save money. ### Where Promotions *Do* Apply: While laundry costs cannot be discounted, Extended Stay America does run discounts on **room rates**, including: * **Extended Perks Rewards:** Members receive exclusive room booking discounts and local third-party savings. * **Length-of-Stay Discounts:** Tiered weekly (7+ nights) and monthly (30+ nights) rate reductions. * **Special Group Rates:** Discounts for AAA, seniors (55+), government/military personnel, and corporate bookings.

Q: Are there self-service laundry facilities available on site at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, Extended Stay America Suites – Cleveland – Great Northern Mall offers on-site self-service guest laundry facilities. Like most Extended Stay America properties, the laundry room is accessible 24/7 and features coin-/card-operated washers and dryers.

Q: Can I request dry cleaning at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall does not offer in-house dry cleaning services**. Like most Extended Stay America properties, this location provides: * **Coin-operated/self-service guest laundry facilities** on-site (washers and dryers) * An **iron and full-size ironing board** in the room If you need professional dry cleaning during your stay, you will need to use a local dry cleaner in North Olmsted (such as those along Lorain Road nearby). The front desk staff can often recommend nearby dry cleaners that offer drop-off or pickup in the immediate area.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer on-site laundry services?

A: **Yes**, Extended Stay America Suites - Cleveland - Great Northern Mall offers on-site guest laundry facilities. These self-service laundry facilities are typically accessible 24/7 for hotel guests.

Q: How do I arrange laundry service at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites – Cleveland – Great Northern Mall**, laundry is handled primarily through the **on-site guest laundry room**: 1. **Locate the Guest Laundry Room:** The property features a dedicated self-service laundry facility for guests that is open 24/7. 2. **Payment & Supplies:** The washers and dryers are coin-operated or card-operated (depending on the updated machine models). * If you need quarters or detergent, visit the **24-hour front desk**; the staff can provide change and usually sells single-load detergent and fabric softener packets. 3. **Dry Cleaning / Valet Services:** If you require professional dry cleaning or full-service laundry rather than self-service, check directly with the **front desk**. Extended Stay America locations coordinate with local third-party dry-cleaning pickup services, and the front desk will provide you with a laundry bag, pricing slips, and pickup/drop-off schedules.

Q: Is same-day dry cleaning available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, same-day dry cleaning is not available directly through the hotel.** Like most properties in the Extended Stay America brand, **Extended Stay America Suites – Cleveland – Great Northern Mall** only provides **self-service, coin/card-operated guest laundry facilities** on-site. They do not offer full-service laundry or in-house dry cleaning services. If you need same-day dry cleaning while staying there, you will need to take your garments to an off-site local cleaner in the surrounding North Olmsted/Cleveland area that offers same-day drop-off and pickup.

Q: Is same-day laundry service available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America – Cleveland – Great Northern Mall does not offer a full-service same-day valet laundry or dry-cleaning service. Instead, the hotel provides a **self-service, 24/7 coin-operated guest laundry room** on-site equipped with washers and dryers. Guests can wash and dry their own clothes at any time, but if you require professional same-day drop-off or dry-cleaning services, you will need to use a local third-party dry cleaner or laundromat in the North Olmsted area.

Q: Is there a fee for laundry services at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, there is a fee.** The property provides **self-service, coin-operated guest laundry facilities** (washers and dryers) accessible 24/7, which require payment per load. You will also need to pay for laundry detergent if you do not bring your own.

Q: Is valet dry cleaning available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, valet dry cleaning is not offered** at Extended Stay America Suites – Cleveland – Great Northern Mall. The hotel provides **self-service, 24/7 coin-operated guest laundry facilities** on-site, as well as an iron and ironing board in the rooms. Guests needing dry cleaning services will need to use an outside local dry cleaner in the North Olmsted area.

Q: What are the laundry hours at Extended Stay America - Cleveland - Great Northern Mall?

A: The on-site guest laundry facilities at **Extended Stay America Suites – Cleveland – Great Northern Mall** are open **24 hours a day, 7 days a week**. *(Note: While the laundry room is accessible 24/7 with guest room access, it is a self-service, coin/card-operated facility. You can check with the front desk if you need change or detergent.)*

Q: What is the turnaround time for laundry service at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** does not offer a drop-off, full-service, or dry-cleaning laundry service. Instead, the property provides an **on-site, self-service guest laundry facility**. Because guests operate the coin/card washers and dryers themselves, there is no hotel turnaround time—a typical wash and dry cycle usually takes between **60 to 90 minutes**, and the facility is accessible 24/7.

Q: What laundry services are available at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH), laundry amenities include: * **On-Site Guest Laundry Facilities:** A self-service laundry room equipped with coin- or card-operated washers and dryers is available on the property for guest use. * **24/7 Access:** The guest laundry facilities are accessible 24 hours a day. * **In-Room Ironing Equipment:** Suites include an iron and a full-size ironing board for guest convenience. *Note: Like most standard Extended Stay America locations, full-service dry cleaning or valet laundry is generally not provided on-site, but detergent vending machines are typically available in the laundry room.*

Q: Are loyalty perks included with packages at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites - Cleveland - Great Northern Mall**, whether loyalty perks apply depends on how the package is booked: ### 1. Extended Stay America’s Loyalty Program (**Extended Perks**) Extended Stay America uses an instant-benefit program called **Extended Perks** rather than a traditional points-accrual system. The perks include: * Exclusive member discounted room rates. * Early check-in and late checkout (available on stays of 7+ nights, subject to availability). * Faster booking and check-in. * Retail, dining, and rental partner discounts. ### 2. When Are Perks Included with Packages? * **Direct Promotional Packages (via Extended Stay America):** If you book a promotional package or long-term package (such as the *Extended Plus Program*) directly through the official Extended Stay America website (`esa.com`) or reservations line while logged into your Extended Perks account, your loyalty benefits (such as member pricing and early/late check-in eligibility on 7+ night stays) will generally apply. * **Third-Party Travel Packages (Expedia, Priceline, Flight + Hotel bundles):** In accordance with standard brand terms, **member discounts and specific loyalty perks are generally excluded** when booking through third-party package deals or Online Travel Agencies (OTAs). These bookings typically do not combine with Extended Perks member rates. ### 3. Amenities Always Included Regardless of Booking Standard hotel amenities are available to all guests at this location whether booked through a third-party package or directly: * Fully equipped in-suite kitchen (stove, refrigerator, microwave) * Free standard Wi-Fi * Complimentary grab-and-go breakfast * On-site guest laundry access *Tip:* If you have booked a third-party package and are an Extended Perks member, you can still present your account information at the front desk upon check-in; while rate discounts cannot be applied retroactively, staff may accommodate non-monetary requests like early check-in or late checkout if room availability permits.

Q: Are member rates lower than public rates at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, member rates are lower than public rates** at the Extended Stay America Suites - Cleveland - Great Northern Mall. * **Exclusive Member Rate:** Through the free **Extended Perks** loyalty program, members receive discounted "Exclusive Member Rates" that are lower than the standard public Best Available Rate when booking directly via the Extended Stay America website, app, phone, or front desk. * **Sign-Up Discounts:** New members also typically receive an instant percentage discount (such as 10% off) to apply toward their upcoming booking. * **Length of Stay:** Like the standard rates, member pricing scales down further for extended stays of 7+ or 30+ nights, but members retain a lower baseline rate compared to non-members. To see and receive the discounted member rate for that property, you must be signed into your Extended Perks account during the booking process on their official site.

Q: Are there AAA or AARP discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, discounts are available, though they operate slightly differently depending on the organization: ### **AAA Discount** * **Yes**, Extended Stay America (including the Cleveland – Great Northern Mall location in North Olmsted) offers an official **Auto Club / AAA member discount**. * **Details:** The discount generally applies to shorter stays (typically 1 to 6 nights). * **How to book:** When searching for dates directly on the Extended Stay America website or via phone, select the **"Auto Club/AAA"** option under the *Special Rates* dropdown. You will be required to show a valid AAA membership card and photo ID at check-in. --- ### **AARP / Senior Discount** * Extended Stay America does **not** have an exclusive contract specifically branded under "AARP". * **However**, they offer a standard **Senior Discount** open to any guest **55 years of age or older**. * **Details:** You do not need an AARP membership to qualify; simply having proof of age (55+) qualifies you for the discounted senior rate. * **How to book:** Select **"Senior Discount"** from the *Special Rates* dropdown when booking online or mention it when reserving by phone. You must present a valid government-issued ID verifying your age at check-in. *Tip:* Discounted room allotments can vary by date and occupancy. Compare the AAA or Senior rate with their standard extended-stay tier rates (stays of 7+ or 30+ nights often receive larger automatic weekly/monthly rate reductions than club discounts).

Q: Are there advance purchase discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** The Extended Stay America Suites – Cleveland – Great Northern Mall offers an **Advance Purchase Rate**, which is part of the brand’s nationwide program. Key details about the discount include: * **Savings:** Booking early can typically save you up to **10% off** the Best Available Rate. * **Payment Requirement:** The full reservation must be paid upfront at the time of booking. * **Cancellation & Changes:** Advance purchase rates are generally non-refundable and subject to strict change/cancellation penalties compared to standard flexible rates. * **Availability:** The rate is subject to availability and date restrictions. **Additional Ways to Save:** * **Weekly/Monthly Discounts:** Stays of 7+ or 30+ consecutive nights automatically trigger tiered long-term discounts without necessarily requiring non-refundable advance pay. * **Extended Perks:** Joining the hotel's free rewards program provides member-exclusive rates and instant discounts. * **Special Group Rates:** Discounts are also available for AAA/Auto Club members, seniors (55+), and military/government personnel.

Q: Are there all-inclusive options at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no all-inclusive options** at the Extended Stay America Suites – Cleveland – Great Northern Mall. Like other extended-stay budget hotels, it operates on a standard room-rate model rather than an all-inclusive resort model. The rate covers the room and basic property amenities: * **Kitchens:** Suites feature fully equipped kitchens (stovetop, microwave, full-size refrigerator) designed for guests to purchase and prepare their own food. * **Complimentary perks:** Free grab-and-go breakfast, free Wi-Fi, and free on-site parking. * **Meals & extras:** Lunch, dinner, alcoholic beverages, and restaurant dining are not provided by or bundled into the hotel pricing.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America** runs brand-wide **Black Friday and Cyber Monday / Cyber Week sales** that apply to participating properties nationwide, which typically includes the **Cleveland - Great Northern Mall** (North Olmsted) location. Individual locations generally do not run independent Black Friday promotions; they participate under the corporate Extended Stay America holiday campaigns. ### What to Expect * **Typical Discounts:** Extended Stay America’s Cyber Week / Black Friday sales usually offer tiered savings between **40% and up to 60%+ off** standard rates, depending on the length of stay (longer stays generally unlock the highest percentage discounts). * **Promo Codes:** During the promotion (typically running from Thanksgiving week through Cyber Monday/early December), the brand releases a specific sitewide promo code (such as `CYBER`, `CYB25`, etc.) entered in the "Special Rate / Promo Code" box at checkout. * **Exclusions & Availability:** Discounted rooms are subject to inventory caps, blackout dates, and length-of-stay minimums. ### How to Get the Deal 1. **Book Direct:** Visit [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) during Black Friday / Cyber Week and select the *Cleveland - Great Northern Mall* location. 2. **Apply the Promo Code:** Ensure the holiday promotional code is entered into the promo field if it does not apply automatically. 3. **Sign up for Extended Perks:** Members of their free **Extended Perks** program often receive early access or an additional discount (typically 10%–20% off) on direct bookings. 4. **Compare with Third Parties:** Online travel agencies like Expedia, Booking.com, and Kayak often run their own site-wide Black Friday travel coupons (typically 15%–30% off hotel bookings), which can also be checked against direct rates.

Q: Are there corporate discounts available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, corporate discounts are available** at the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH). Corporate discounts can be accessed in several ways: 1. **Company Corporate Code:** If your employer or organization has an existing corporate account or partnership with Extended Stay America, you can apply your **Corporate Code** in the rate drop-down menu during online booking or provide it when booking over the phone. 2. **Direct Corporate Accounts / Project Rates:** If your company does not yet have a code but plans recurring business travel, project housing, or extended stays, you can set up a corporate agreement via Extended Stay America’s **Client Connect / Corporate Sales program**. This provides negotiated preferred partner pricing, centralized billing, and custom rates. 3. **Group & Project Bookings:** For teams needing 5 or more rooms (or longer project stays), dedicated sales representatives can provide discounted group and corporate project rates. 4. **Length-of-Stay Savings:** Even without a custom corporate agreement, Extended Stay America automatically tiers down rates with their *“STAY longer. Save more.”* structure for weekly (7+ nights) and monthly stays. 5. **Government & Military Rates:** If the corporate travel is affiliated with government or defense business, official government per-diem/discount rates can be selected directly online. **How to book or inquire:** * **Online:** Visit the hotel's page on extendedstayamerica.com, open the rate menu, and select **Corporate Code** to enter your ID. * **By Phone / Direct:** Call the property directly at **(440) 716-2412** or contact Extended Stay America’s corporate sales team to negotiate custom company rates.

Q: Are there credit card partner promotions at Extended Stay America - Cleveland - Great Northern Mall?

A: There are **no direct, exclusive credit card partner promotions** specifically tied to the **Extended Stay America – Cleveland – Great Northern Mall** location. However, you can take advantage of brand-level credit card offers, booking portal promotions, and loyalty discounts that apply to stays at this property: 1. **Card Issuer Merchant Offers (Amex Offers / Chase Offers / Capital One Offers):** * Extended Stay America periodically runs targeted statement credit promotions (e.g., *Spend $X at Extended Stay America, get $Y back*) across American Express Offers, Chase Offers, and Bank of America / Wells Fargo deals. * These offers typically require you to save the deal to your card and book directly via [esa.com](https://www.extendedstayamerica.com). 2. **Credit Card Travel Portals (Points/Multiplier Promotions):** * Booking the Cleveland – Great Northern Mall location through programs like **Chase Travel**, **Capital One Travel**, or **Amex Travel** allows you to earn bonus points (e.g., 5x–10x points depending on your card tier) or redeem travel statement credits (such as the annual Chase Sapphire Reserve or Capital One Venture X credits). 3. **General Partner & Loyalty Discounts:** * Instead of a co-branded credit card, the chain uses **Extended Perks** (free loyalty program), which provides: * Instant member rates and registration discounts (up to 10% off). * Partner discounts on rental cars, retail, and dining. * Standard partner rates such as **AAA/CAA**, **AARP/Senior**, and **Military/Government** discounts are also honored at this location when booked directly.

Q: Are there event or festival-themed packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer festival- or event-themed packages.** As an extended-stay, budget-friendly property, the hotel does not package room bookings with local event tickets, festival passes, or themed perks. Instead, their promotions are strictly rate- and discount-focused, including: * **Extended-stay tiers:** Tiered discounts for stays of 7+ or 30+ nights ("STAY longer. Save more."). * **Standard discounts:** AAA/CAA, military/government, senior rates, and advance-purchase savings. * **Loyalty & seasonal offers:** Seasonal sales (e.g., flash sales) and member discounts through the Extended Perks rewards program. * **Group blocks:** Discounted group room blocks (for sports teams, weddings, reunions, or attendees traveling together to area events). If you are visiting for a specific Cleveland festival or event (such as events at the I-X Center, downtown conventions, or local community festivals), you will need to purchase your event admissions separately and simply book the standard room rate at the hotel.

Q: Are there golf stay-and-play packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer golf stay-and-play packages. Extended Stay America is a budget/midscale extended-stay lodging brand focusing on essentials such as fully equipped suites with kitchens, guest laundry, and grab-and-go breakfast rather than resort packages or golf partnerships. If you plan to stay there for a golf trip, you would need to book tee times separately at nearby public or semi-private courses (such as the nearby Cleveland Metroparks courses like Big Met, Mastick Woods, or Little Met, as well as Springvale Golf Course in North Olmsted).

Q: Are there group booking discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, group booking discounts are available at **Extended Stay America Suites – Cleveland – Great Northern Mall**, handled through Extended Stay America’s corporate and group sales program: * **Social & Event Groups (10+ rooms):** If you are booking 10 or more rooms for an event such as a wedding, family reunion, sports tournament, or conference, you can receive negotiated group discounts. * **Work & Project Stays (5+ rooms):** For business teams, contractors, or corporate projects requiring 5 or more rooms for 7 nights or longer, you can work with a sales representative to get custom discounted project rates. * **Length-of-Stay Discounts:** Even without a custom group contract, Extended Stay America automatically applies tiered rate discounts (such as weekly and monthly stay reductions) when individual suites are booked for 7+ or 30+ nights. ### How to Book a Group Rate: 1. **Phone:** Call Extended Stay America’s dedicated group reservations line at **1-877-701-3383**. 2. **Online:** Submit a group request form directly through the [Extended Stay America Group Bookings](https://www.extendedstayamerica.com) page. 3. **Direct Contact:** Contact the hotel directly at their North Olmsted/Cleveland location to connect with the local property sales coordinator or general manager. *(Note: Standard online bookings for more than 5 rooms typically trigger group terms, so contacting the sales desk in advance is required to secure group rates and ensure room availability together).*

Q: Are there holiday packages available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** generally does **not** offer traditional "holiday vacation packages" (such as bundled packages that combine rooms with theme park tickets, holiday dining, or local event tours). As an extended-stay, budget/midscale brand focused on self-catering suites, its offerings focus on lodging discounts rather than all-inclusive packages: * **Seasonal and Holiday Discounts:** Extended Stay America frequently runs seasonal promotions (such as their annual *Holiday Hotel Deals / Dashing Through the Savings* promotions, flash sales, and winter rate drops). These typically provide tiered percentage discounts off nightly or weekly rates. * **Length-of-Stay Discounts:** Standard discounts apply automatically for stays of 7+ nights, 30+ nights, or monthly bookings if you are staying over a holiday period. * **Membership Discounts:** Additional discounts are available using promo codes via the *Extended Perks* program, as well as rates for AAA, seniors (55+), and military/government personnel. * **Third-Party Bundles:** If you are looking to bundle hotel stays with flights or rental cars, you can book package deals that include this property through third-party travel platforms like Expedia or Priceline. To check specific seasonal promo codes or check-in rates over the holidays, visit the official **Extended Stay America Deals & Special Offers** page on `esa.com` or contact the Great Northern Mall (North Olmsted, OH) location directly.

Q: Are there off-season discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America properties, including the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH), do not typically feature a static coupon specifically branded as an “off-season discount.” However, you can secure significantly lower prices and take advantage of seasonal savings in several ways: ### 1. Naturally Lower Dynamic Pricing (The "Off-Season") * **Winter/Early Spring Rates:** In the greater Cleveland area, the travel off-season runs through the late fall and winter months (roughly November through March/April). * Due to reduced regional travel and lower occupancy, baseline nightly rates at this location naturally drop—often falling to around **$60–$75/night**, compared to higher peak rates during summer travel and regional event periods. ### 2. Seasonal Flash Sales and Promotional Codes * Extended Stay America frequently runs national sales tied to specific times of year (e.g., *Fall Travel Savings*, *Winter Flash Sales*, or *Spring Deals*) that provide promo codes for **10% to 30%+ off** standard rates. * Check the [Extended Stay America Deals & Offers](https://www.extendedstayamerica.com/deals) page before booking to see if an active seasonal promotional code applies to this hotel. ### 3. Length-of-Stay Discounts (Available Year-Round) Because this is an extended-stay property, the biggest tiered discounts are tied to duration rather than the season alone: * **7+ Nights (Weekly Rate):** Automatically discounted below the best available daily rate. * **30+ Nights (Monthly Rate):** Provides the highest tier of savings, often dropping the effective daily price substantially. ### 4. Other Stackable Discounts * **Extended Perks:** Joining their free loyalty program gives you an exclusive member discount on every booking, including during slower months. * **Standard Affiliation Discounts:** You can apply discounts for **AAA/CAA**, **AARP/Senior (55+)**, **Military/Government**, or **Advance Purchase (non-refundable)** rates, which further discount already lower off-season pricing. **Tip:** For the best rate during the off-season, enter your dates on the Extended Stay America website while signed into an Extended Perks account to compare standard rates against promotional codes and tiered weekly rates.

Q: Are there resort credit promotions at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no resort credit promotions** at Extended Stay America Suites – Cleveland – Great Northern Mall. This property is a budget-focused, extended-stay hotel rather than a resort. It does not feature resort amenities (such as full-service spas, on-site restaurants, golf courses, or bars) where resort credits could be applied. The promotions offered by Extended Stay America focus on rate discounts instead, including: * **"Stay Longer, Save More"** tiered discounts for weekly or monthly stays * **Extended Perks®** member discounts * **Advance purchase** rates * **AAA, Senior, and Military/Government** rate reductions

Q: Are there summer vacation packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** generally does **not** offer traditional all-inclusive "summer vacation packages" (such as bundled packages including local theme park tickets, dining credits, or curated summer tours). Because Extended Stay America is an extended-stay, suite-style hotel, its promotions typically focus on accommodation discounts rather than vacation packages. Standard ways to save during a summer trip include: * **Extended Stay Discounts ("STAY longer. Save more."):** Automatic percentage discounts on nightly rates when booking 7+ nights or 30+ nights. * **Seasonal Sales & Member Rates:** Extended Stay America frequently runs seasonal promotions (such as summer or flash sales) and offers an instant member discount when booking through their free **Extended Perks** program. * **Special Standard Discounts:** Reduced rates are available for AAA/Auto Club members, seniors (55+), and military/government personnel. * **Third-Party Travel Bundles:** Online travel agencies (such as Expedia, Priceline, or Orbitz) occasionally allow bundling a room at this property with flights or car rentals into a custom package deal. To check for active summer promotional codes or deals, consult the **Special Offers** section directly on [Extended Stay America's official website](https://www.extendedstayamerica.com) or contact the property directly in North Olmsted, OH.

Q: Are there wedding or event room block discounts at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, Extended Stay America offers group booking discounts for weddings and private events.** The key details regarding their room block and group discount policies include: * **Group Size Requirements:** Group discount rates for weddings, family reunions, and private events typically apply when booking **10 or more rooms**. * **Extended Stays:** If any of your guests are staying longer (e.g., 7 nights or more), they can also take advantage of Extended Stay America's tiered *STAY longer. Save more.* weekly/monthly rate structures. * **How to Inquire / Book:** * **Brand Group Sales:** You can request a group quote through Extended Stay America's Group Sales department at **877-701-3383** or by submitting a group request form on the Extended Stay America website. * **Directly with the Property:** You can contact the **Extended Stay America - Cleveland - Airport - North Olmsted / Great Northern Mall** property directly to speak with the general manager or local sales manager to check block availability, negotiate rates, and discuss attrition/deposit terms for your specific event dates.

Q: Are weekday rates cheaper than weekend rates at Extended Stay America - Cleveland - Great Northern Mall?

A: **Not consistently.** At the Extended Stay America Suites – Cleveland – Great Northern Mall, pricing is dynamic and depends heavily on seasonality, local event demand, and length of stay: 1. **Short Stays (1–3 nights):** * **Weekends (Friday–Saturday nights) are often more expensive** during peak travel periods, summer months, or weekends with major events at nearby venues like the I-X Center, Downtown Cleveland, or local sports/concert arenas. * **Weekdays (Monday–Thursday nights) can occasionally be higher** during the off-season or heavy corporate travel periods when business travelers, contractors, and airport-corridor commuters increase midweek occupancy. * **Sundays** are typically the cheapest night of the week across the board. 2. **Longer Stays (7+ or 30+ nights):** * Extended Stay America offers tiered weekly and monthly rates. If booking by the week or month, the daily rate is flattened/discounted, meaning you pay the same averaged rate regardless of weekday vs. weekend. To see the exact difference for your trip, check specific dates directly on the Extended Stay America website or booking aggregators, as rates fluctuate with occupancy.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a loyalty program?

A: **Yes.** As an Extended Stay America property, it participates in the brand’s loyalty and rewards program, called **Extended Perks**. Key details about the program: * **Cost:** It is free to join. * **How it works:** Unlike traditional points-based hotel rewards programs, Extended Perks does not use tiers or points. Instead, it offers instant and ongoing perks. * **Benefits include:** * Exclusive discounted member rates on room bookings. * A one-time discount (typically 10% off) applied when you first sign up. * Complimentary early check-in and late checkout for stays of seven nights or more (subject to availability). * Automatic entry into monthly prize drawings (such as gift cards) for every night stayed. * Discounts on partner brands (restaurants, rental cars, retail, etc.).

Q: Does Extended Stay America - Cleveland - Great Northern Mall have spring break promotions?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** generally does **not** advertise a standalone, location-specific "Spring Break" package or promotion. However, you can take advantage of seasonal discounts and standard promotions that apply during the spring break travel window: 1. **Extended Stay America Chain-Wide Offers:** * **Spring & Seasonal Sales:** Extended Stay America regularly runs nationwide seasonal coupon codes (often offering tiered discounts such as 10%–20%+ off shorter stays, or larger percentage discounts on multi-night stays). * **Stay Longer, Save More:** Automatic tiered discounts apply to bookings of 7+ nights (weekly rates) or 30+ nights (monthly rates), which is useful if your spring break trip is extended. 2. **Extended Perks Rewards:** Members of the free *Extended Perks* loyalty program receive instant discounts, exclusive promo codes, and special member rates. 3. **Third-Party Travel Deals:** Booking through travel sites (such as Expedia, Booking.com, or KAYAK) often features seasonal spring sales, member rates, or mobile-only discounts for this specific North Olmsted/Cleveland location. **Tip:** Before booking, check the official **Special Offers** page on [Extended Stay America's website](https://www.extendedstayamerica.com) or call the hotel directly at *(440) 779-1110* to ask if any active promo codes or seasonal rate discounts can be applied to your spring dates.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer Christmas or New Year’s deals?

A: **Yes, but typically through brand-wide promotions rather than location-specific packages.** Here is how holiday discounts work for the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH): ### 1. Chain-Wide Holiday Sales & Promo Codes Extended Stay America regularly launches nationwide seasonal campaigns around December and January that apply to participating locations across the country: * **Christmas/December Deals:** They typically run holiday flash sales (such as their *"Dashing Through the Savings"* promotion), which offer promo codes (e.g., discounts ranging from 10% to 50%+ depending on the length of stay). * **New Year’s Deals:** Early in January, the chain routinely runs winter campaigns (such as their *"New Year Cheer Flash Sale"* or general winter getaway promos) that discount bookings through late winter/spring. ### 2. Standard Length-of-Stay & Member Discounts Because Extended Stay America caters to longer visits, you will automatically get tiered discounts during the holidays if you are staying multiple nights: * **Weekly & Monthly Rates:** Stays of 7+ or 30+ nights automatically qualify for significant percentage-off discounts compared to daily rack rates. * **Extended Perks:** Members of their free loyalty program (*Extended Perks*) receive an extra discount (usually around 10% off or exclusive member pricing) on top of standard rates. * **AAA / Senior / Military Rates:** These discounts are active year-round, including during Christmas and New Year’s, subject to room availability. ### How to Check and Book * Check the **Special Offers** tab on the official [Extended Stay America website](https://www.extendedstayamerica.com) in November and December to grab the active holiday promo code. * Apply the code in the **Special Rate / Promo Code** box when searching for dates at the *Cleveland - Great Northern Mall* property.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer discounts for booking direct?

A: **Yes**, Extended Stay America – Cleveland – Great Northern Mall offers discounts and savings when you book directly through official channels (such as [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) or the brand’s mobile app). The primary direct-booking discounts and perks available at this property include: * **Extended Perks Member Rates:** By signing up for Extended Stay America’s free rewards program (**Extended Perks**), you receive an immediate welcome discount (typically up to 10% off) and access to exclusive, member-only direct rates on reservations. * **Best Rate Guarantee:** If you book directly and find a lower, publicly available rate on another qualifying travel website within 24 hours of booking, they will match the lower price and take an additional **10% off**. * **Length-of-Stay Discounts:** Tiered discounts are built into the direct booking engine—the longer you stay (e.g., 7+, 14+, or 30+ nights), the lower the nightly rate becomes. * **Advance Purchase Rates:** Booking directly well ahead of your arrival date often unlocks promotional, non-refundable rates with up to 10% or more in savings. * **Special Group & Affiliation Rates:** When booking through the direct site, you can apply direct-booking discount codes for **AAA/CAA members, seniors, government/military personnel**, and corporate travelers. To take advantage of these discounts, book directly through the Extended Stay America website or app and log in to an Extended Perks account prior to checking out.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer family bundles?

A: **No, Extended Stay America – Cleveland – Great Northern Mall does not offer packaged "family bundles."** However, like most locations across the brand, it does provide standard family-oriented features and discounts: * **Kids Stay Free:** Children under 17 stay free of charge when accompanied by a parent or guardian. * **Family-Sized Rooms:** The hotel offers studio rooms with two queen beds (or a queen bed plus a sofa bed) accommodating up to four guests. * **In-Suite Kitchens:** Every suite includes a fully equipped kitchen (refrigerator, stovetop, microwave). * **Long-Term / Promotional Discounts:** Extended stay discounts (weekly/monthly tiers) and member rate deals through the *Extended Perks* program. If you are coordinating a block of rooms for a family reunion or group event, you can contact the property or Extended Stay America group sales directly to inquire about custom group rates.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer government or military rates?

A: **Yes**, the Extended Stay America Suites – Cleveland – Great Northern Mall offers government and military rates. Key details about the discount include: * **Eligibility:** Available to active-duty military personnel, veterans, and federal/state government employees. * **How to Book:** When searching for dates on the Extended Stay America website, select **“Government & Military”** from the special rates dropdown menu. * **Requirements:** You must present a valid government, military, or veteran ID at check-in. If valid identification is not provided, the booking will revert to the standard Best Available Rate. * **Official Travel:** For temporary duty (TDY) or relocation travel, Extended Stay America honors Department of Defense flat-rate and per-diem policies (subject to room availability).

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer long-stay discounts?

A: **Yes, Extended Stay America Suites – Cleveland – Great Northern Mall offers long-stay discounts.** As part of the Extended Stay America brand, the property uses a tiered pricing model that automatically lowers the nightly rate the longer you stay: * **Weekly Discounts (7+ Nights):** A discounted nightly rate is automatically applied when booking 7 or more consecutive nights. * **Monthly/Extended Stays (30+ Nights):** Nightly rates drop significantly for stays of 30 nights or longer (often saving up to 45% or more compared to standard daily rates). * **Extended Plus Program (60+ Nights):** For stays of two months or more, deeper discounts and long-term accommodation perks are available. * **Local Tax Exemption:** Depending on local Ohio and Cuyahoga County lodging tax regulations, guests staying longer than 30 consecutive days may also qualify to have transient occupancy/lodging taxes refunded or waived. **How to get the discount:** You do not typically need a coupon code; entering dates for 7, 30, or 60+ nights directly on the Extended Stay America website will automatically reflect the discounted tiered pricing. For stays lasting several months or corporate arrangements, contacting the property's front desk directly can also secure custom long-term quotes.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer referral discounts?

A: **No, Extended Stay America – Cleveland – Great Northern Mall does not offer a standard consumer "refer-a-friend" discount program.** However, they do participate in several other ways to get discounts: * **Extended Perks Rewards Program:** Extended Stay America operates a free rewards program called **Extended Perks**. Upon signing up, members receive a welcome discount (typically around 10% off the next stay) and access to exclusive member rates on direct bookings. * **Standard Category Discounts:** The Cleveland – Great Northern Mall location accepts standard discounts for **AAA/Auto Club members, seniors, government/military personnel**, and corporate accounts. * **Length-of-Stay Discounts:** Tiered weekly and monthly rates automatically lower the nightly rate for stays lasting 7+ or 30+ nights. * **B2B / Partner Referrals:** Extended Stay America does maintain formal **Affiliate** and **Apartment Referral** programs, but these are business-to-business commission programs (e.g., for property managers or web publishers referring tenants/clients), rather than personal guest referral codes.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer refundable vs non-refundable rate options?

A: **Yes**, the **Extended Stay America Suites – Cleveland – Great Northern Mall** offers both refundable (flexible) and non-refundable rate options, whether you book directly with the brand or through major travel sites: * **Flexible / Refundable Rates (Standard Rate / Best Available Rate):** * Allows you to cancel or modify your reservation. * Under standard Extended Stay America direct policies, reservations can typically be canceled with no penalty up until **6:00 PM local hotel time on the day of arrival** (or within a designated cancellation window shown during booking). Canceling after this cut-off results in a charge for the first night plus tax. * **Non-Refundable Rates (Advance Purchase / Special Deals):** * Usually offered at a discounted price for booking in advance. * Advance Purchase rates require full prepayment at booking and are non-refundable/non-cancellable (with an exception if canceled strictly within the first 24 hours of booking). *Note: Always review the specific terms and cancellation cutoff for the room tier you select before confirming payment, as exact policies can vary depending on promotional deals, third-party booking channels, and length of stay (such as weekly/monthly extended rate plans).*

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer spa packages?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer spa packages. It is an economy extended-stay hotel that focuses on budget and long-term accommodation essentials, featuring amenities such as in-suite kitchens, complimentary Wi-Fi, guest laundry facilities, and a fitness center. It does not have an on-site full-service spa.

Q: Does Extended Stay America - Cleveland - Great Northern Mall price match other sites?

A: **Yes.** Like all brand locations, the **Extended Stay America – Cleveland – Great Northern Mall** participates in the corporate **Extended Stay America Best Rate Guarantee**. Under their price-match policy, they will not only match a lower price found elsewhere, but they will also discount it further if you qualify: ### How It Works * **The Offer:** If you find a lower, publicly available nightly rate on a competing travel website for the exact same room, dates, and terms, Extended Stay America will **match the lower rate and take an additional 10% off**. * **Book Direct First:** You must first have a confirmed reservation booked through an official Extended Stay America channel (their website, app, central reservation call center, or directly with the hotel). * **Timing:** You must submit the online Best Rate Guarantee claim form within **24 hours** of completing your booking, and at least **72 hours prior to your scheduled check-in**. ### Key Exceptions The guarantee generally **does not apply** to: * Rates requiring special memberships (AAA, AARP, Extended Perks, etc.). * Negotiated, corporate, government, or group rates. * "Opaque" travel sites where the hotel brand or location is hidden until after payment (e.g., Hotwire, Priceline "Name Your Own Price"). * Package rates that bundle accommodations with flights, rental cars, or other amenities.

Q: Does Extended Stay America - Cleveland - Great Northern Mall run limited-time promotions?

A: **Yes, Extended Stay America – Cleveland – Great Northern Mall runs limited-time promotions.** Because this property is part of the national Extended Stay America chain, it regularly participates in both brand-wide and property-level sales and discounts: * **Seasonal Flash Sales & Promo Codes:** Extended Stay America frequently runs limited-time flash sales throughout the year (such as seasonal promotions, summer sales, and holiday discounts) using promotional codes that offer percentage discounts off standard room rates. * **Extended Perks Rewards:** Members of the free *Extended Perks* program receive exclusive member-only sales, limited-time flash deals, and instant discounts when booking directly. * **Length-of-Stay Tiered Discounts:** While available year-round, there are ongoing rate incentives where stays booked for 7+ nights, 14+ nights, or 30+ nights automatically qualify for significant discounts compared to daily rates. * **Affiliate & Partner Discounts:** Limited-time or standing special rates are available for AAA/Auto Club members, seniors, government/military personnel, and advance-purchase bookings. **Tip:** To see active promotions or limited-time promo codes for this location, check the **Special Offers** or **Deals** page directly on [Extended Stay America's website](https://www.extendedstayamerica.com) before booking, or search through third-party travel sites (like Expedia, Kayak, or Booking.com) which occasionally run their own limited-time hotel deals for this property.

Q: Is breakfast included in any packages at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, but you do not need to buy a special package.** At the **Extended Stay America Suites – Cleveland – Great Northern Mall**, a complimentary **grab-and-go breakfast** is included as a standard amenity for **all guests and room rates**. * **What is included:** Standard grab-and-go items typically include breakfast bars, muffins, hot cereal (oatmeal packets), coffee, and tea. * **Note:** It is not a full-service, hot cooked buffet; it is designed for convenience on the go. Additionally, all rooms feature fully equipped kitchens (stovetop, microwave, full-size refrigerator) if you prefer to prepare your own hot meals.

Q: Are elliptical machines available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** Extended Stay America Suites - Cleveland - Great Northern Mall features an on-site fitness room equipped with cardiovascular workout equipment, which includes an elliptical machine alongside treadmills and a stationary bike.

Q: Are fitness classes offered at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer fitness classes. While the property includes an on-site fitness room/center with basic exercise equipment, it is a limited-service extended-stay hotel and does not provide instructor-led group workouts, personal training, or fitness classes.

Q: Are personal trainers available at the fitness center in Extended Stay America - Cleveland - Great Northern Mall?

A: **No, personal trainers are not available.** The on-site fitness room at **Extended Stay America Suites – Cleveland – Great Northern Mall** is an unstaffed, self-service amenity featuring standard workout equipment (such as treadmills and basic exercise machines) for guest use. If you need personal training services during your stay, you would need to arrange for an independent local trainer or visit a nearby full-service fitness club.

Q: Are there free weights at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are generally no free weights** at the Extended Stay America Suites – Cleveland – Great Northern Mall (located on Country Club Blvd in North Olmsted). While the property offers a basic on-site fitness room, standard fitness rooms at classic Extended Stay America Suites locations are typically limited to basic cardio equipment (such as a treadmill and stationary bike) and do not include dumbbell racks, barbells, or free weights. If free weights are essential to your workout, you may want to contact the hotel front desk directly to confirm their current equipment setup, or consider day passes at a local nearby gym (such as Planet Fitness or other health clubs in the Great Northern Mall area).

Q: Are there weight machines at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no dedicated weight machines** at the Extended Stay America Suites – Cleveland – Great Northern Mall. While the property does feature a small on-site fitness room, it is equipped primarily with basic cardio equipment (such as treadmills and stationary bikes) rather than resistance weight machines.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have cardiovascular equipment?

A: **Yes.** The Extended Stay America Suites - Cleveland - Great Northern Mall features an **on-site fitness center**, which includes cardiovascular exercise equipment (such as treadmills/ellipticals) for guest use.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer exercise bikes?

A: **Yes.** The on-site fitness center at **Extended Stay America Suites – Cleveland – Great Northern Mall** includes cardio equipment featuring a stationary exercise bike alongside treadmills and an elliptical. *Tip: Because small hotel fitness room equipment can occasionally be out of service or replaced during renovations, you can contact the property directly at +1 (440) 716-2412 before arrival to confirm current machine availability.*

Q: Does the Extended Stay America - Cleveland - Great Northern Mall have a fitness center?

A: **Yes**, the Extended Stay America Suites - Cleveland - Great Northern Mall (located on Country Club Boulevard in North Olmsted, OH) features an **on-site fitness center** among its amenities.

Q: Does the fitness center at Extended Stay America - Cleveland - Great Northern Mall provide complimentary towels and water?

A: **No.** While the hotel does feature an on-site fitness facility, Extended Stay America operates as an economy/self-serve extended-stay brand and does not routinely provide complimentary fitness towels or a water bottle/cooler station inside the gym. * **Towels:** Guests are expected to bring their room towels to the gym (you can exchange or request clean towels at the front desk if needed). * **Water:** You will need to bring your own water bottle from your suite or purchase beverages from the on-site vending machines.

Q: Does the gym at Extended Stay America - Cleveland - Great Northern Mall have treadmills?

A: **Yes.** The on-site fitness room at **Extended Stay America Suites – Cleveland – Great Northern Mall** includes cardio equipment, typically featuring a treadmill and stationary exercise machines. *(Note: Equipment can occasionally be serviced or rearranged, so if a treadmill is critical to your workout, you can contact the front desk directly at (440) 779-1950 before your stay to confirm current availability.)*

Q: Is additional fitness equipment available at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH) features a standard **on-site fitness center** with basic exercise equipment (such as treadmills and other standard cardio/workout machines). However, the property **does not offer additional, specialized, or on-demand in-room fitness equipment** (such as loaner yoga mats, resistance bands, or free weights delivered to guest rooms). If you require specific equipment or a more extensive workout setup: * **Call the front desk directly** at the property to inquire if any specific items are available upon request. * **Visit a nearby local gym:** There are full-service gyms and fitness clubs located nearby along Country Club Blvd and Brookpark Road around the Great Northern Mall shopping area.

Q: Is the fitness center extensive or limited at Extended Stay America - Cleveland - Great Northern Mall?

A: The fitness center at **Extended Stay America Suites - Cleveland - Great Northern Mall** is **limited**. Typical of budget extended-stay properties, it is a small, basic exercise room with just a few standard cardio machines (such as a treadmill, elliptical, or stationary bike) rather than a full-scale gym with extensive weight machines, barbells, or heavy equipment. It is suitable for maintaining basic cardio routines, but guests looking for comprehensive strength training or diverse workout facilities may want to visit a local fitness center nearby.

Q: Is there an accessible entrance to on-site fitness center at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** The on-site fitness center at **Extended Stay America Suites - Cleveland - Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH) provides an accessible route and entrance. The property features ADA-compliant paths of travel from the common areas to key amenities, including wheelchair-accessible entrances and doorways to the on-site fitness facilities. If you have specific equipment spacing or door-width requirements, you can also contact the hotel directly or reach Extended Stay America accessibility support at **1-800-804-3724** prior to arrival.

Q: Is there strength training equipment at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is generally no dedicated strength training equipment** at the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted). While the property lists an on-site fitness room on some booking platforms, fitness centers at standard Extended Stay America locations are typically very small and limited to basic cardio machines (such as a treadmill or elliptical) rather than free weights, barbells, or cable weight stations. If strength training (dumbbells, benches, or weight machines) is essential for your stay: * Nearby hotels like **Sonesta Simply Suites Cleveland North Olmsted Airport** feature a full set of dumbbells and cable machines. * There are local commercial gyms (such as Planet Fitness or nearby recreation centers) just a short drive away around the Great Northern Mall area.

Q: What kind of exercise equipment is available in the fitness center at Extended Stay America - Cleveland - Great Northern Mall?

A: The fitness room at the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH) provides standard cardio exercise equipment: * **Treadmills** * **Elliptical trainers** * **Stationary exercise bike** *(Note: Extended Stay America properties feature compact fitness rooms primarily focused on basic cardio machines, typically accompanied by wall-mounted TVs, rather than extensive free-weight or cable-machine setups. Equipment availability can occasionally change or vary based on maintenance.)*

Q: What's the name of the fitness center at Extended Stay America - Cleveland - Great Northern Mall?

A: The fitness facility at the **Extended Stay America Suites – Cleveland – Great Northern Mall** does not have a dedicated individual brand name or commercial title. It is simply designated and referred to by the hotel as the **on-site fitness center** (or fitness room/gym).

Q: Where is the fitness center located at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites – Cleveland – Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH): * The on-site fitness room is located on the **ground floor (1st floor)** of the property, down the main hallway near the lobby/common guest amenity area. * It is accessible via your room key card. *(If you have trouble finding it, the 24-hour front desk in the main lobby can point you directly to the entrance door.)*

Q: Are accessible vanities available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, accessible vanities/sinks are available** in the designated mobility-accessible suites at **Extended Stay America Suites - Cleveland - Great Northern Mall**. The property offers mobility-accessible rooms equipped with ADA-compliant bathrooms featuring: * Accessible/roll-under bathroom vanities and sinks with lower controls * Grab bars * Accessible toilets * Accessible bathtubs with grab bars or roll-in showers (depending on the specific accessible room booked) When making a reservation, select a **Mobility Accessible** room type to ensure you receive a room with these specific bathroom fixtures. If you have precise clearance or measurement requirements, it is recommended to contact the hotel directly to confirm availability for your dates.

Q: Are all guestrooms at Extended Stay America - Cleveland - Great Northern Mall non-smoking?

A: Yes, all guestrooms at Extended Stay America Suites - Cleveland - Great Northern Mall are non-smoking.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, bathtub grab bars are available**, but specifically in the hotel’s designated **ADA-accessible/mobility-accessible suites**. Standard guest rooms do not typically include them, so if you require bathtub safety grab bars: * Reserve an **accessible room with an accessible tub** (such as their mobility-accessible studio suites) when booking. * You can also contact the property directly at **(440) 716-2412** prior to your arrival to ensure an accessible room featuring grab bars is assigned to your reservation.

Q: Are complimentary toll-free calls available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, complimentary toll-free calls are not guaranteed to be free.** According to Extended Stay America’s official amenities policy for the Cleveland - Great Northern Mall location, access to **local and 1-800/toll-free calls carries a disclosure that fees may apply**. If you plan on placing toll-free calls from the in-room telephone, it is best to confirm potential connection charges or per-minute fees with the front desk prior to dialing.

Q: Are connecting rooms available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, guaranteed connecting rooms are not generally offered at the Extended Stay America Suites – Cleveland – Great Northern Mall.** Like most Extended Stay America properties, this hotel is built with individual studio suites featuring private kitchenettes and does not feature suites with interior connecting doors. * **Adjoining/Adjacent Rooms:** If you are traveling with a group or family, you can request rooms located next to each other (adjoining or on the same floor). These requests are typically subject to availability at check-in. * **Alternative Options:** If interior connecting doors are an essential requirement for your stay, nearby extended-stay hotels in North Olmsted (such as the *Sonesta Simply Suites Cleveland North Olmsted Airport*) list connecting rooms as an available option. If you plan to book, it is recommended to call the property directly at **(440) 716-0405** to confirm whether any side-by-side room accommodations can be reserved.

Q: Are extra blankets and pillows available in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: Extra blankets and pillows are **not pre-stocked inside the guest rooms**. However, per standard Extended Stay America Suites policy, additional pillows, blankets, and fresh linens are available upon request by contacting or visiting the **front desk** during your stay (subject to inventory and availability).

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, hearing-accessible features and auxiliary aids are available at the **Extended Stay America Suites – Cleveland – Great Northern Mall**: * **Hearing-Accessible Features:** The hotel supports hearing accessibility through amenities such as **visual fire/smoke alarms**, **closed-caption televisions**, and property-wide visual alert alarms in public areas/hallways. * **Auxiliary Aids & Kits:** In accordance with ADA guidelines and brand-wide accessibility policies, the property provides **auxiliary aids and communication equipment/kits** (which commonly include portable visual door-knock alerts, telephone amplifiers/strobes, and alarm clocks with bed shakers). Because portable kits and specific accessible rooms are subject to limited availability, it is recommended to request a hearing-accessible setup when making your reservation or contact the property directly (or the Extended Stay America Accessibility line at 1-800-804-3724) prior to arrival to confirm the kit is reserved for your stay.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, mobility-accessible rooms are available** at **Extended Stay America Suites – Cleveland – Great Northern Mall**. ### Accessible Room Details * **Room Options:** The property offers mobility-accessible room types, including the **Studio Suite (1 Queen Bed)** and **Deluxe Suite (1 Queen Bed with Sofa Sleeper)** featuring accessible bathrooms (such as bathtubs with grab bars and accessible controls). * **Bed Frame Removal:** Guests with mobility disabilities can request that the bed frame be removed to lower the bed's height. Extended Stay America asks that this request be submitted at least **48 hours prior to check-in**. ### Accessibility Kits / Auxiliary Aids * The property and brand provide auxiliary aids and services upon request, including **communication/phone accessibility kits** for guests with hearing or visual impairments. * "Mobility kits" in hotels usually refer to portable equipment such as portable shower/tub transfer chairs or toilet risers. While these items or portable shower seats are commonly provided upon request, specific item inventory can vary. **Tip:** Because accessible room configurations (e.g., tub vs. roll-in shower) and portable assistive equipment are limited in quantity, it is strongly recommended that you contact the hotel directly or call Extended Stay America guest reservations at **1-800-804-3724** before arrival to confirm that your specific mobility and kit requirements are reserved for your stay.

Q: Are smoking rooms available at Extended Stay America - Cleveland - Great Northern Mall?

A: Smoking rooms are not available at Extended Stay America Suites – Cleveland - Great Northern Mall. The property is non-smoking.

Q: Are there any outdoor spaces or gardens at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites - Cleveland - Great Northern Mall** (in North Olmsted, OH) features modest outdoor amenities, including: * An outdoor **picnic area** * On-site **barbecue grills** * Grassy grounds and pet-relief areas around the perimeter of the property However, the hotel **does not feature dedicated landscaped gardens, formal courtyards, or a landscaped patio**. If you are looking for larger outdoor parks or botanical spaces, the nearby **Cleveland Metroparks (Rocky River Reservation)** is just a short drive away.

Q: Are there security cameras in public areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** According to Extended Stay America's standard brand security and privacy policies, properties operate CCTV/security cameras throughout common and public spaces. These cameras are typically located in areas such as: * Entrances, lobbies, and reception areas * Interior hallways and corridors * Parking lots and exterior grounds Per corporate policy and privacy regulations, cameras are strictly prohibited in private guest rooms and personal spaces. If you have questions about specific camera placements or coverage (such as in a designated parking section), you can contact the property's front desk directly at (440) 777-6262.

Q: Are there shops and services at Extended Stay America - Cleveland - Great Northern Mall?

A: **Directly inside the hotel**, there are no commercial retail shops, full-service restaurants, or formal concierge services. Because it is an extended-stay property designed for independent living, its **on-site services and amenities** are focused on essentials: * **Services & Amenities On-Site:** * 24-hour front desk * Coin-operated/card guest laundry facilities * Free grab-and-go breakfast (coffee, breakfast bars, hot cereal) * On-site fitness center * Free Wi-Fi and complimentary parking * Weekly/scheduled housekeeping services * Pet-friendly accommodations * Outdoor picnic and BBQ area --- ### Nearby Shops and Retail Services While not inside the hotel itself, the hotel is located adjacent to **Great Northern Mall** and the surrounding North Olmsted retail corridor. Within a short walk or quick 2-to-3-minute drive, you have access to extensive shopping and service options: * **Great Northern Mall:** Features major department stores (like Dillard's and JCPenney), specialty clothing retailers, electronics shops, and a food court. * **Groceries & Essentials:** Nearby major stores include **Target**, big-box retailers, and local grocery stores/pharmacies. * **Dining:** Numerous chain and fast-casual restaurants surround the mall area.

Q: Are there visual alarms in guest rooms and suites at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, visual fire/smoke alarms and strobe notification devices are available in the accessible guest rooms/suites at **Extended Stay America Suites - Cleveland - Great Northern Mall**. As part of ADA compliance, these hearing-accessible accommodations feature visual alarms and auxiliary alert equipment. When booking, make sure to specifically select or request an **accessible room with communication/hearing features** (or contact the property directly) to ensure an appropriately equipped room is reserved for your stay.

Q: Are transfer showers available in guest rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, standard ADA-defined **transfer showers** (the 36" x 36" shower stalls with fixed L-shaped transfer seats) are not featured at **Extended Stay America Suites – Cleveland – Great Northern Mall**. The property’s accessible guest room inventory features **mobility-accessible bathrooms with accessible bathtubs** equipped with grab bars. If your accommodation requirements specifically necessitate a transfer shower or a roll-in shower rather than an accessible bathtub, it is strongly advised to contact the hotel directly at **(440) 734-4477** to verify current room-specific bathroom configurations and request any portable shower equipment prior to booking.

Q: Are video games available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, video games are not available** at Extended Stay America Suites – Cleveland – Great Northern Mall. The property does not have an on-site arcade, gaming room, or in-room gaming consoles. Guest amenities are focused on standard extended-stay essentials, such as fully equipped kitchens, flat-screen TVs with cable, free Wi-Fi, on-site laundry, and an exercise room. Guests looking for video games or arcade entertainment can visit nearby venues at or around the adjacent **Great Northern Mall**, which features entertainment centers and arcades a short drive or walk away.

Q: Can guests rent a car directly from a rental desk at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, guests cannot rent a car directly from an on-site rental desk at Extended Stay America Suites – Cleveland – Great Northern Mall. The property does not have an in-house car rental counter or service. Guests wishing to rent a vehicle will need to arrange a rental through nearby car rental locations in the North Olmsted area or at the rental car facility at Cleveland Hopkins International Airport (CLE), which is located about 4 miles away. Free self-parking is available on-site at the hotel if you bring or rent a car.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, you can connect multiple devices** (such as smartphones, laptops, and tablets) to the free Wi-Fi at Extended Stay America Suites - Cleveland - Great Northern Mall. A few things to keep in mind: * **Authentication:** Each device typically connects via a captive portal (web login page) using the Wi-Fi credentials or access code provided on your keycard jacket or at the front desk. * **Speed & Bandwidth:** The complimentary Wi-Fi is designed for standard tasks like browsing, email, and social media. Extended Stay America offers an optional paid upgrade to "Enhanced Wi-Fi" if you need faster speeds for multiple devices streaming HD video, gaming, or large downloads simultaneously. * **Headless Devices:** If you plan to connect devices without a web browser (such as certain smart TVs, streaming sticks, or game consoles), you may need to call the hotel's 24/7 guest Wi-Fi support number (available at the front desk) to have the device's MAC address whitelisted.

Q: Can I pay for the deposit with a credit card at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, you can pay for the deposit with a credit card.** In fact, using a credit card is the standard and preferred method for Extended Stay America locations. Key details regarding their deposit policy: * **Hold Amount:** At check-in, an authorization hold for incidentals/damages of up to **$250** is placed on your card. * **Release Window:** Once you check out and the room is inspected, the unused hold is released. It typically takes **5 to 14 business days** to reflect back in your account, depending on your bank/credit card issuer. * **Requirements:** The credit card presented at check-in must match the name on the guest's government-issued photo ID.

Q: Can I request early check-in or late check-out at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, you can request early check-in or late check-out at **Extended Stay America Suites – Cleveland – Great Northern Mall**. Both requests are **subject to room availability** and are governed by standard brand policies and fee schedules: --- ### **Early Check-In** (Standard check-in begins at 3:00 PM) * **Between 12:00 PM and 3:00 PM:** Complimentary, provided a clean room is available. * **Between 7:00 AM and 12:00 PM:** Typically charged at **$10.00 per hour** plus tax. * **Prior to 7:00 AM:** Charged the full previous day's room rate plus tax (minimum of $50.00). --- ### **Late Check-Out** (Standard check-out is by 11:00 AM) * **Between 11:00 AM and 4:00 PM:** Typically charged at **$10.00 per hour** plus tax (capped at a maximum of $50.00 plus tax). * **After 4:00 PM:** You will be assessed a full additional night’s room rate plus applicable taxes/fees. --- ### **How to Request It** Because accommodations depend heavily on hotel occupancy and housekeeping schedules, it is recommended to **contact the front desk directly** in advance (or on the morning of arrival/departure) to check availability and confirm any applicable charges.

Q: Can I use Mastercard at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, you can use a Mastercard** at Extended Stay America Suites - Cleveland - Great Northern Mall. Like other Extended Stay America locations, this property accepts major credit and debit cards, including Mastercard, Visa, American Express, and Discover. A few things to keep in mind when checking in: * **Identification:** The physical cardholder must present a valid government-issued photo ID matching the name on the Mastercard. * **Incidental Deposit:** A refundable incidental authorization/deposit (typically up to $100–$250) will usually be placed as a temporary hold on the card at check-in alongside room charges. * **Third-Party Payers:** If someone else is paying for your stay with their card and will not be present, the hotel will require a completed credit card authorization form prior to arrival.

Q: Can I use Visa at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, you can use a Visa card** at Extended Stay America Suites - Cleveland - Great Northern Mall. Visa (both credit and debit) is accepted for room reservations, payment at check-in, and incidental holds. A few things to keep in mind for check-in: * **Identification:** The name on your Visa card must match the government-issued photo ID presented at check-in. * **Incidental Hold:** Extended Stay America properties typically place a temporary authorization hold (often up to $250) on your card to cover incidental expenses or deposits, which is released after checkout.

Q: Do children stay free at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, children stay free.** Under Extended Stay America’s brand-wide policy (which applies to the Cleveland - Great Northern Mall location), **children under 17 stay free** when sharing a room with an adult or guardian using existing bedding.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall include a seating area with a sofa or chair?

A: Whether a room includes a sofa depends on the room type booked: * **Rooms with a sofa:** **Deluxe Suites** and **One-Bedroom Suites** at this property (such as the *Deluxe Suite with Sofa Sleeper*) come with a separate seating area that includes a sofa bed (sleeper couch). * **Standard Studio Rooms:** Basic studios (e.g., standard Queen or Double Queen studio rooms) generally do not feature a sofa; instead, they include a desk with a workspace chair alongside dining table seating or the bed. If having a sofa or designated lounge seating area is a requirement for your stay, you will want to specifically reserve a **Deluxe Suite** or a suite option listing a **sofa sleeper**.

Q: Do the accessible rooms in Extended Stay America - Cleveland - Great Northern Mall have doors that provide a 32-inch wide opening?

A: **Yes.** The accessible guest rooms and accessible entrances at **Extended Stay America Suites – Cleveland – Great Northern Mall** are built to standard Americans with Disabilities Act (ADA) accessibility guidelines, featuring doorways that provide at least a **32-inch clear width opening** to accommodate wheelchairs and mobility devices. If you require specific entry dimensions or have particular equipment clearance requirements, the hotel's front desk can be reached directly at **(440) 734-4477** to confirm the details for your reserved room type.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a BBQ or picnic area?

A: **Yes**, Extended Stay America Suites - Cleveland - Great Northern Mall features both an **outdoor picnic area** and **on-site barbecue grills** for guests to use.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a game room?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not have a game room. Its property amenities are geared toward extended-stay essentials, including an on-site fitness room, guest laundry facilities, a picnic area with barbecue grills, and meeting space, but there is no arcade or game room on-site.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a gift shop or newsstand?

A: **No**, the Extended Stay America Suites - Cleveland - Great Northern Mall does not have an on-site gift shop or newsstand. Like most budget extended-stay hotels, its on-site amenities are limited to essentials such as a 24-hour front desk, guest laundry facilities, an on-site fitness room, vending machines, and a grab-and-go breakfast area. However, the hotel is located less than a mile (about a 10–15 minute walk or 2-minute drive) from the **Great Northern Mall** and surrounding shopping centers, where you can find newsstands, department stores, and gift shops.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a reservation link?

A: Yes, **Extended Stay America Suites – Cleveland – Great Northern Mall** can be booked directly online: * **Direct Website:** You can check rates and make reservations on the [Extended Stay America Cleveland – Great Northern Mall Page](https://www.extendedstayamerica.com/hotels/oh/cleveland/great-northern-mall). * **Third-Party Booking:** It is also bookable via major travel platforms like Booking.com, Expedia, and Hotels.com.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a reward program?

A: **Yes.** As a brand property of Extended Stay America, it participates in the chain’s loyalty program, called **Extended Perks**. Unlike traditional hotel loyalty programs (such as Marriott Bonvoy or Hilton Honors), Extended Perks is **not** a points-based system. Instead, it offers immediate discounts and stay-related benefits: * **Exclusive Member Rates:** Discounted room rates when booking direct on the Extended Stay America website, app, or by phone. * **Registration Discount:** A discount code to apply toward a future reservation upon sign-up. * **Early Check-In / Late Check-Out:** Free early check-in or late check-out privileges on stays of 7 nights or longer (subject to availability). * **Partner Discounts:** Instant savings and coupon deals with thousands of national and local brands, including car rentals, restaurants, entertainment, and retail shopping. * **Monthly Prize Drawings:** Automatic entry into monthly drawings for items like $100 gift cards, with entries earned for completed nights stayed. Membership is free to join via the Extended Stay America website.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a shoe shine stand?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not have a shoe shine stand. As a budget, extended-stay hotel, its amenities are geared toward self-service essentials, such as in-room kitchens, on-site guest laundry, free Wi-Fi, and basic fitness facilities. Full-service amenities like shoe shine stands or valet services are not offered.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a walk-in policy for accommodations?

A: Yes, **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, OH) accepts walk-in guests for accommodations, provided rooms are available. Here are the key policies and requirements that apply to walk-in bookings: * **Availability & Rates:** Accommodations for walk-ins are strictly subject to room availability at the time of arrival. Walk-in guests are charged the hotel’s prevailing Best Available Rate (BAR). * **Age Requirement:** The primary guest checking in must be at least **18 or 21 years old** (depending on local property rules) and present a valid, government-issued photo ID. * **Payment Upfront:** Extended Stay America requires payment in advance at check-in. If staying nightly, you must pay for the full stay upfront; if staying weekly or longer, the first week is due at check-in. * **Credit Card & Security Deposit:** * A valid credit card or debit card in the guest's name is typically required for stays under 7 nights. * You may be required to place a refundable incidental/security deposit (often up to **$100 to $250**) at check-in, which is released upon room inspection at check-out. * **Check-In Times:** Standard check-in begins at **3:00 PM**. If you walk in during early morning hours, early check-in fees or the previous night's room charge may apply before standard check-in opens. **Tip:** While walk-ins are accepted, availability cannot be guaranteed—especially during peak travel seasons, local events, or weekends. It is recommended to call the property directly at `+1 (440) 779-7922` or check online shortly before arriving to ensure a room is vacant.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have alarm clock telephone ringers?

A: **No, they are not standard in everyday guest rooms**, but auxiliary hearing-accessible kits or equipment (such as visual or amplified notification devices) are typically available upon request under ADA standards. * **Standard rooms:** Equipped only with standard landline phones, standard alarm clocks, and visual fire/smoke alarms in corridors and designated areas. * **Hearing accessibility:** Extended Stay America properties offer auxiliary aids and services upon request for hearing-impaired guests. If you require visual telephone ringers or bed-shaker/strobe alarm devices, contact the hotel front desk directly or call Extended Stay America accessibility support at **1-800-804-3724** before your arrival to ensure the appropriate equipment or hearing-accessible room is reserved.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have an wheel chair accessible route to the registration desk?

A: **Yes**, Extended Stay America Suites - Cleveland - Great Northern Mall features a wheelchair-accessible route from the property entrance and parking area to the registration desk. The property's accessibility amenities include: * Level landings and doorway widths accommodating wheelchairs at the entrance * Pedestrian paths of travel and curb cuts from arrival points/parking to the entrance * An accessible registration counter

Q: Does Extended Stay America - Cleveland - Great Northern Mall have any sustainability initiatives?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** (in North Olmsted, OH) does not promote any unique or property-specific green certifications (such as LEED or Green Key Global). Instead, its sustainability initiatives fall under the standard corporate practices of the **Extended Stay America (ESA)** brand. These brand-wide initiatives and operational models include: * **Energy and Water Conservation:** Chain-wide updates have gradually integrated utility-saving features, such as energy-efficient LED lighting and low-flow water fixtures. * **Reduced Housekeeping Footprint:** The extended-stay service model utilizes scheduled or on-request linen exchange and room cleaning rather than daily full-service turn-downs. This drastically reduces daily water, energy, and detergent use compared to traditional hotels. * **In-Suite Kitchen Facilities:** The brand promotes in-room cooking as a waste-reduction initiative, encouraging extended-stay guests to reduce single-use takeout packaging, containers, and disposable plastic cutlery. * **Paperless and Contactless Systems:** The brand offers digital registration, contactless check-out, and emailed receipts to curb paper consumption. Overall, while the property utilizes the operational efficiency measures typical of budget extended-stay hotels, it does not feature an extensive formal environmental program (such as on-site EV chargers, solar generation, or dedicated guest-room composting). If you require specific eco-friendly accommodations (such as EV charging), it is best to contact the hotel front desk directly.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer a complimentary newspaper in the lobby?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer a complimentary newspaper in the lobby. As part of Extended Stay America's standard brand amenities for economy extended-stay properties, complimentary physical newspapers (both room delivery and in the lobby) are not provided. Guests instead receive amenities such as free Wi-Fi, a grab-and-go breakfast, and in-room kitchens.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The designated accessible guest rooms at **Extended Stay America Suites - Cleveland - Great Northern Mall** feature ADA-compliant accessible bathrooms. Under ADA design standards, accessible toilets are installed at "comfort" or wheelchair-transfer height (typically 17 to 19 inches from the floor to the top of the seat) and include adjacent grab bars to assist with transfers. When booking, make sure to specifically reserve an **ADA / Accessible Room** to ensure these bathroom features are present. If you require specific dimensions or additional equipment (such as a raised toilet seat riser or shower chair), you can contact the property directly at **(440) 716-0155** or Extended Stay America guest relations at **(800) 804-3724** ahead of your arrival.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer complimentary coffee in lobby?

A: **Yes.** The Extended Stay America Suites - Cleveland - Great Northern Mall features a complimentary coffee station in the lobby area, which is provided daily as part of their free grab-and-go morning breakfast. In addition, guest suites include tea/coffee-making facilities in the kitchen.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer digital check-in?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer digital/mobile check-in or mobile room keys. Guests must check in in person at the front desk (check-in starts at 3:00 PM), where you are required to present a valid government-issued photo ID and a physical credit card to receive your room keys. The front desk operates 24/7 if you plan to arrive late.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer event planning services?

A: **No, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer dedicated event planning services.** As a budget-friendly, extended-stay hotel, it provides essential self-service accommodations and basic amenities. While the property lists an on-site **meeting room** available for small gatherings or business use, they do not provide in-house event planners, full catering, or event coordination staff. If you are hosting a formal or catered event, you would need to plan and coordinate the details independently or consider nearby full-service conference hotels in the North Olmsted/Cleveland airport area.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer free internet access for guests?

A: Yes, Extended Stay America Suites - Cleveland - Great Northern Mall offers free WiFi.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer lever handles on guest room doors?

A: **Yes.** Like modern commercial hotels complying with ADA accessibility guidelines, the guest room doors at **Extended Stay America Suites – Cleveland – Great Northern Mall** (particularly in mobility-accessible rooms and main entry doors) feature **lever handles** (lever-style hardware) rather than round turn-knobs, making them operable without tight grasping or twisting. If you require lever handles for interior doors (such as the bathroom door) across a specific room type, it is best to book one of their dedicated **Mobility Accessible** suites or contact the property directly at **(440) 777-8585** (or brand accessibility services at 1-800-804-3724) to ensure your room assignment accommodates your specific hardware needs.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer lowered night guards on guest room doors?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer lowered night guards on guest room doors. While the property offers standard ADA accessibility features in designated accessible rooms (such as compliant door clearances, lever-style door hardware, and accessible bathroom fixtures), lowered secondary security latches/night guards are not standard amenities. If you require specific door hardware accommodations, it is recommended to contact the property directly or call Extended Stay America’s accessibility line at **1-800-804-3724**.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer non-smoking public areas?

A: Yes, Extended Stay America Suites - Cleveland - Great Northern Mall is a non-smoking property.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer porter or bellman services for guest luggage assistance?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer porter, bellhop, or dedicated luggage assistance services. As a budget-friendly, limited-service extended-stay hotel, it operates on a self-service model. Guests are responsible for handling their own bags, though luggage carts are generally available near the entrance/lobby for self-use to transport luggage to and from the rooms via the elevator.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide electronic room keys for guests?

A: **Yes, but in the form of physical electronic key cards rather than smartphone digital keys.** * **Electronic Key Cards:** Like standard Extended Stay America properties, guest rooms are equipped with electronic door locks, and guests receive encoded electronic RFID or magnetic-stripe key cards at check-in. * **Mobile/Digital Keys:** Extended Stay America’s mobile app does **not** feature digital/contactless smartphone room keys (such as Apple/Google Wallet or Bluetooth-based app unlocking). You must check in at the front desk to receive your physical electronic room key.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide meeting space for guests?

A: **Yes**, Extended Stay America Suites - Cleveland - Great Northern Mall does provide on-site meeting space for guests. The property features a dedicated meeting/conference room (approximately 334 square feet) suitable for small business meetings or gatherings. If you plan to reserve the room or require specific audiovisual setup and capacity details, it is recommended to contact the hotel directly at **+1 440-716-2412** to confirm availability and rates.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide transportation arrangements?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does **not** provide transportation arrangements or an airport shuttle. Guests traveling to and from the hotel typically rely on: * **Rideshares & Taxis:** Uber, Lyft, or local taxi services (the property is located about 3.5 to 4 miles from Cleveland Hopkins International Airport). * **Rental Cars / Personal Vehicles:** The hotel provides complimentary on-site parking for guests. * **Public Transit:** Greater Cleveland Regional Transit Authority (GCRTA) bus routes operate in the vicinity near Great Northern Mall.

Q: Does the Extended Stay America - Cleveland - Great Northern Mall, have roll-in shower available?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall typically only offers **mobility-accessible rooms equipped with an accessible bathtub/shower combination** (with grab bars) rather than a true roll-in shower. While the brand's broad accessibility policy mentions that properties offer roll-in or tub showers, the specific room inventory at this North Olmsted location designates its accessible suites as **"Mobility accessible with tub."** If a roll-in shower is an absolute necessity: * **Nearby Alternatives:** Neighboring properties in North Olmsted—such as the *Aloft Cleveland Airport* or *Sonesta Simply Suites Cleveland North Olmsted Airport*—explicitly offer mobility-accessible suites equipped with roll-in showers. * **Direct Confirmation:** If you prefer to stay at this Extended Stay America location, it is strongly advised to call the front desk directly at **+1 440-716-2412** to confirm whether any recent renovations have added a roll-in shower unit to their inventory.

Q: How can I modify or cancel my reservation at Extended Stay America - Cleveland - Great Northern Mall?

A: The process for modifying or canceling a reservation depends on how it was originally booked: --- ### 1. If Booked Directly (Extended Stay America Website or Call Center) * **Online:** 1. Visit the [Extended Stay America website](https://www.extendedstayamerica.com). 2. Click on **"Manage Reservation"** or **"Find My Reservation"** at the top of the homepage. 3. Enter your **Confirmation Number**, **Last Name**, and **Arrival Date** to view your booking. 4. Follow the prompts to either change dates/room type or cancel the reservation. * **By Phone:** * **Hotel Direct (Cleveland - Great Northern Mall):** Call the front desk at **+1 (440) 716-1600** *(Address: 25801 Country Club Blvd, North Olmsted, OH 44070)*. * **Central Reservations:** Call **1-800-804-3724** (1-800-EXT-STAY). --- ### 2. If Booked Through a Third-Party (Expedia, Booking.com, Priceline, etc.) If you used an Online Travel Agency (OTA), **Extended Stay America cannot alter or cancel the booking directly**. * Log into the account or app you used to make the booking (or check your confirmation email). * Manage or cancel the reservation directly through that platform's itinerary manager. --- ### Key Policies to Keep in Mind * **Standard / Flexible Rates:** Most standard reservations allow free cancellation or modification if done by **6:00 PM local hotel time on the date of arrival** (or up to 24–48 hours prior, depending on the exact terms in your confirmation email). If canceled past the deadline, you are typically charged a **No-Show Fee** equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Prepaid Rates:** These discounted rates are **non-refundable and non-modifiable**, except if canceled within 24 hours of originally booking. * **Extended Plus Program (EPP):** If canceled more than 24 hours after booking, this rate usually forfeits a non-refundable deposit equal to three nights' room rate and tax.

Q: How do I get in touch with Extended Stay America - Cleveland - Great Northern Mall?

A: You can get in touch with **Extended Stay America Suites - Cleveland - Great Northern Mall** using the following contact information: * **Phone:** (440) 716-2412 * **Address:** 25801 Country Club Blvd North Olmsted, OH 44070 * **Website / Online Reservations:** You can view room details, check availability, or manage bookings directly via the [Extended Stay America property page](https://www.extendedstayamerica.com). * **Central Reservations / Customer Support:** 1-800-804-3724 (Extended Stay America toll-free support line).

Q: How often does housekeeping come at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites - Cleveland - Great Northern Mall**, the housekeeping schedule is determined by the length of your stay: * **Stays of 1 to 7 nights:** Routine full housekeeping is **not provided**. However, you can exchange or request fresh towels and linens at the front desk whenever needed. * **Stays of 8 or more nights:** You receive **one full-service cleaning every two weeks (every 14 days)**. * Full-service housekeeping includes vacuuming, dusting, emptying the trash, cleaning the bathroom and kitchen, changing bed linens and towels, and replenishing basic toiletries. *(Note: Dishes are not washed as part of housekeeping).* * Your exact service day is typically assigned and noted on your key packet at check-in. **Need cleaning more often?** Guests can purchase additional housekeeping services directly through the front desk: * **Refresh service:** (Empties trash, makes bed with existing sheets, swaps towels, and restocks soap/paper). * **Full-service cleaning:** (Complete clean of room, kitchen, and bathroom with linen replacement).

Q: Is a check-in kiosk available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no self-service check-in kiosk available at **Extended Stay America Suites - Cleveland - Great Northern Mall**. Guests check in directly in person at the property's **front desk/registration counter**, where staff verify photo ID, take payment/deposits, and issue room keycards.

Q: Is a credit card required to secure my rate at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, a credit card is required to secure your rate and hold your reservation** at Extended Stay America Suites - Cleveland - Great Northern Mall. * **To book and hold the room:** A valid credit card must be provided at the time of booking to guarantee your reservation and lock in the quoted rate (as well as to cover potential cancellation or no-show fees). * **At check-in:** You will also need to present a matching, valid credit card along with a government-issued photo ID. Extended Stay America requires a credit card to pay for stays under 7 nights and places a pre-authorization hold (typically up to $250) on the card for incidental damages or charges.

Q: Is a safe deposit box available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** According to Extended Stay America's brand-wide policy, safe deposit boxes are available at all locations upon request. While individual guest rooms do not feature in-room safes, you can request access to a safe deposit box at the front desk.

Q: Is a voltage converter available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, voltage converters are generally not available** as an amenity at the Extended Stay America Suites – Cleveland – Great Northern Mall. Like most budget and extended-stay hotels in the United States, all standard wall outlets provide **120V / 60Hz (Type A and Type B plugs)**. Hotels of this tier do not stock voltage step-up/step-down converters or international travel adapters for guest use. ### What to keep in mind: * **Dual-voltage devices:** Most modern electronics (smartphones, laptops, tablets, and camera chargers) are dual-voltage (rated `100–240V, 50/60Hz`) and only require a physical plug adapter, not a voltage converter. Check the label on your device’s power brick or plug to confirm. * **Single-voltage high-draw appliances:** Items like non-dual-voltage hair dryers, curling irons, or electric kettles rated only for 220–240V require an actual voltage converter (or should be left at home, as rooms include a hair dryer and iron). * **Where to get one nearby:** If you need a converter or adapter, the hotel is within a mile of **Westfield Great Northern Mall** and nearby shopping plazas in North Olmsted with stores like Target, Best Buy, and Walmart where you can purchase travel adapters.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, but only in their designated mobility-accessible rooms.** Standard guest rooms at **Extended Stay America Suites – Cleveland – Great Northern Mall** feature standard fixed showerheads, while their **ADA / Mobility Accessible** rooms are equipped with accessible bathroom features—including accessible controls and a hand-held shower wand / spray unit. Because accessibility setups can vary between accessible tub/shower combinations and roll-in showers, it is strongly recommended to: 1. Specifically select and reserve an **Accessible Room** when booking. 2. Contact the property directly at **(440) 716-0111** prior to check-in to confirm that your assigned accessible room has the sliding-bar/adjustable wand setup you require.

Q: Is an electrical adapter available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Electrical adapters are not a standard or guaranteed amenity** provided in guest rooms at the Extended Stay America Suites – Cleveland – Great Northern Mall. The rooms feature standard U.S. Type A/B electrical wall outlets (120V). Here are your best options if you need one: * **Ask the front desk:** Hotel front desks often keep a limited lost-and-found box or spare adapters/chargers that guests can borrow, but availability cannot be guaranteed. * **Buy one nearby:** The hotel is located adjacent to the **Great Northern Mall** and a major retail shopping corridor along Brookpark Road/Country Club Blvd (including Best Buy, Target, and Walmart), where travel adapters and electronics chargers are readily available for purchase. If you are traveling internationally, it is best to pack your own universal travel adapter and voltage converter ahead of time.

Q: Is direct billing available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, direct billing is available, but it is not automatic and must be arranged and approved in advance.** ### How it works: 1. **Corporate / Business Accounts:** Extended Stay America supports corporate direct billing through its corporate travel programs (such as *Client Connect*) and negotiated company accounts. 2. **Pre-Approval Required:** A company or organization cannot simply request direct billing at check-in. A credit application must be submitted, processed, and approved by the corporate office or the property management before the guest arrives. 3. **Credit Card Authorization Option:** If your company does not have a formal direct-bill credit line established, they can instead submit a **Third-Party Credit Card Authorization Form**. This allows an organization to pay for the room and tax on a corporate card without the cardholder needing to be present at check-in. 4. **Standard Guest Policy:** Individual leisure travelers or standard walk-in guests cannot use direct billing; payment is required upfront by a valid credit card at check-in. Even with direct billing or third-party card payments, the occupying guest is typically required to present a valid photo ID and a payment card for an incidental security deposit (usually up to $250). ### Next Steps: If you need to set up direct billing or submit a credit card authorization form for an upcoming reservation, contact the hotel directly or reach out to corporate sales before your stay: * **Hotel Phone:** (440) 779-1120 * **Property Address:** 25801 Country Club Blvd, North Olmsted, OH 44070

Q: Is express check-in available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, express check-in is not available** at Extended Stay America Suites - Cleveland - Great Northern Mall. Guests must check in through the front desk, where a valid government-issued photo ID and a matching credit/debit card for payment and incidental holds are verified. However, the property does feature a **24-hour front desk** for check-in assistance at any time after 3:00 PM, and **express check-out** is available when departing.

Q: Is Extended Stay America - Cleveland - Great Northern Mall certified by a globally recognized sustainable certification program?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall is not certified by a globally recognized sustainable certification program (such as LEED, Green Key Global, EarthCheck, or Green Seal). Neither the property listings nor Extended Stay America’s brand disclosures indicate any third-party eco-certification or GSTC-recognized (Global Sustainable Tourism Council) sustainability credentials for this location.

Q: Is grocery shopping service available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer an in-house grocery shopping or pre-arrival stocking service. However: * **In-room kitchens:** Every suite includes a fully equipped kitchen (with a full-size refrigerator, stovetop, microwave, and cookware) for cooking your own meals. * **Third-party delivery:** You can use services such as **Instacart**, **DoorDash**, **Walmart+**, or local supermarket delivery services to have groceries delivered directly to the property. * **Nearby stores:** The property is situated very close to several grocery and retail options (such as Target, ALDI, and Giant Eagle) around the Great Northern Mall / North Olmsted area.

Q: Is group pricing available online at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, group pricing is not directly bookable online as an instant checkout rate** for the Extended Stay America Suites - Cleveland - Great Northern Mall. Extended Stay America’s standard online booking engine is intended for individual reservations (typically up to a few rooms at standard, member, or extended-stay rates). To obtain **group rates** (generally defined as 5 to 10+ rooms or extended project stays) for this property, you must contact their group sales team: * **Online Request:** You can submit an inquiry through the [Extended Stay America Group Booking form](https://www.extendedstayamerica.com/groups) to have a sales representative provide a customized quote. * **By Phone:** You can reach the Extended Stay America Group Sales department directly at **1-877-701-3383** (or call the local property directly) to negotiate a room block and group discount.

Q: Is smoking allowed at Extended Stay America - Cleveland - Great Northern Mall?

A: No, our property is non-smoking.

Q: Is the Extended Stay America - Cleveland - Great Northern Mall a "conversion", "Adaptive re-use" or "New build"?

A: The Extended Stay America Suites – Cleveland – Great Northern Mall (located at 25801 Country Club Blvd, North Olmsted, OH) is a **new build**. It was constructed ground-up as a purpose-built extended-stay hotel during the brand's rapid late-1990s national rollout, rather than being an adaptive reuse of a non-hotel structure or a conversion from an existing, different hotel brand.

Q: Is the free internet access at Extended Stay America - Cleveland - Great Northern Mall secure for online banking or transactions?

A: **No, you should not assume the free Wi-Fi at Extended Stay America (Cleveland - Great Northern Mall) is inherently secure for online banking or sensitive financial transactions.** Like most budget and extended-stay hotels, the free guest Wi-Fi operates as an **unencrypted, shared public network** accessed via a standard captive portal / guest access code. ### The Security Risks of Hotel Wi-Fi * **Shared Network:** Anyone connected to the hotel Wi-Fi is on the same local network. Without proper client isolation, other devices on the network could attempt snooping or man-in-the-middle (MitM) attacks. * **Fake Access Points:** Attackers can easily set up "evil twin" rogue Wi-Fi hotspots using a similar name to intercept traffic. * **No Network-Level Encryption:** Even if the network requires a room number or basic password to connect, that is for billing/access tracking rather than WPA2/WPA3 enterprise encryption. --- ### How to Safely Handle Banking While Staying There If you must access bank accounts, make payments, or enter credit card information: 1. **Use Your Cellular Data / Mobile Hotspot (Best Option):** * Turning off Wi-Fi and using 4G/5G through your phone or a personal hotspot is significantly safer than using public hotel Wi-Fi. 2. **Use a Reputable VPN (Virtual Private Network):** * If you have to use the hotel Wi-Fi, run a trustworthy VPN (e.g., ProtonVPN, Mullvad, NordVPN, or your company's corporate VPN). A VPN encrypts all traffic leaving your device, protecting your data even on an open public network. 3. **Verify HTTPS:** * Ensure any financial website starts with `https://` and displays a secure padlock icon in the browser URL bar. 4. **Use Official Apps with Two-Factor Authentication (2FA):** * Official mobile banking apps enforce certificate pinning and end-to-end encryption, making them safer than general web browsing, but they should still ideally be paired with cellular data or a VPN.

Q: Is the free internet at Extended Stay America - Cleveland - Great Northern Mall limited to certain hours or available 24/7?

A: The free Wi-Fi at Extended Stay America Suites – Cleveland – Great Northern Mall is **available 24/7**. Like standard hotel internet services, it is accessible continuously throughout your stay with no daily time limits or restricted hours. Guests connect via a captive login portal using their room details or a network access code provided at check-in.

Q: Is the free internet speed at Extended Stay America - Cleveland - Great Northern Mall suitable for video streaming and work?

A: **In short:** The **free** Wi-Fi tier at the **Extended Stay America Suites – Cleveland – Great Northern Mall** is generally **not reliable or fast enough** for continuous high-definition video streaming, heavy remote work, or two-way video calls (e.g., Zoom or Microsoft Teams). ### What to Expect: * **Free Wi-Fi Performance:** Extended Stay America caps its free tier at standard bandwidth speeds (typically around **1 to 3 Mbps** download and very limited upload). While this is adequate for checking email, messaging, and basic web browsing, it often suffers from buffering on streaming platforms (like Netflix or YouTube in HD) and lag or dropped calls during live video conferencing. * **Peak Congestion:** In extended-stay properties, many guests stream or play games in the evenings. During peak hours (typically 6:00 PM to 10:00 PM), free Wi-Fi bandwidth degrades significantly across shared access points. ### Workarounds and Options: 1. **Enhanced/Upgraded Wi-Fi:** Extended Stay America offers a paid "Enhanced High-Speed" Wi-Fi upgrade. It provides up to **4x faster speeds** and is structured to handle remote work, VPNs, and higher-definition streaming. You can purchase this by the day or week directly through the hotel’s Wi-Fi login portal on your browser. 2. **Cellular Hotspot Backup:** Because the property is located in North Olmsted near Great Northern Mall (a well-developed commercial corridor), major mobile carriers (Verizon, AT&T, and T-Mobile) have strong 5G/LTE coverage in the area. Using your mobile hotspot is often the most reliable method for crucial work meetings.

Q: Is the front desk open 24 hours at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, the front desk is open 24 hours a day, 7 days a week**. *(Note: While the standard operating policy for the Extended Stay America Suites brand provides 24-hour service, if you expect an extremely late arrival, it is always good practice to notify the hotel directly so your reservation is noted for late check-in).*

Q: Is there a convenience or sundry store at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no full convenience or sundry store inside Extended Stay America Suites - Cleveland - Great Northern Mall.** Like most Extended Stay America properties, they only provide basic vending machines on-site for drinks and snacks, along with their complimentary grab-and-go morning breakfast. However, because the property is located right by **Westfield Great Northern Mall** and the Brookpark/Country Club commercial corridor, numerous shopping options are within a 2- to 5-minute drive (or short walk), including: * **Target** (just down Brookpark Rd) * **Giant Eagle Supermarket** (for groceries and household items) * **CVS Pharmacy** / **Walgreens** * Nearby gas station convenience marts (such as Speedway and Sunoco)

Q: Is there a florist available on-site or nearby at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no florist on-site** at the *Extended Stay America Suites – Cleveland – Great Northern Mall* (located on Country Club Boulevard in North Olmsted, OH). The property is a standard extended-stay budget hotel offering suites with kitchens and basic amenities like laundry and grab-and-go breakfast. However, there are several **florists and flower-purchasing options nearby** within a 1- to 3-mile radius: 1. **Local Independent Florists:** * **Nela Park Florist LLC:** Located along Lorain Road in North Olmsted, offering custom arrangements and local delivery. * **Hirt's Flowers:** A well-known local florist serving the North Olmsted community with both in-store pickup and delivery options. 2. **Supermarket & Big-Box Floral Departments (Within 5 minutes):** * **Giant Eagle Supermarket** (Lorain Rd, North Olmsted): Features a full-service floral department offering fresh bouquets, custom arrangements, and potted plants. * **Target** (near Great Northern Mall / Great Northern Plaza): Stocks grab-and-go bouquets and seasonal potted plants. If you are staying at the hotel and need flowers delivered directly to your room or front desk, most local florists as well as national delivery services (e.g., 1-800-Flowers, FTD) deliver directly to the hotel's address.

Q: Is there a hairdresser at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no hairdresser or hair salon on-site at Extended Stay America Suites – Cleveland – Great Northern Mall. However, hair dryers are available for guest rooms, and because the hotel is located right next to **Great Northern Mall** and the surrounding shopping plazas in North Olmsted, there are multiple hair salons, barbershops, and styling services within a short walk or drive.

Q: Is there a nightly refresh service available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no automatic nightly refresh service** included at Extended Stay America Suites - Cleveland - Great Northern Mall. Like standard Extended Stay America locations, this property operates on an extended-stay housekeeping model: * **Routine Housekeeping:** Full housekeeping is typically provided only once every two weeks (for stays of 8–14+ nights). * **Linens & Towels:** Guests can exchange soiled towels and linens for fresh ones at the front desk at any time during their stay. * **On-Demand Refresh Service:** While not provided nightly by default, you can request and purchase an optional **Refresh Service** (usually ~$5 per service or an additional daily fee) through the front desk. This service includes emptying the trash, replacing towels, making the bed with existing linens, and replenishing basic toiletries.

Q: Is there an accessible main entrance to the Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, the Extended Stay America Suites – Cleveland – Great Northern Mall features an accessible main entrance. The property provides: * Direct, accessible pedestrian paths from arrival points/parking to the hotel entrance with necessary curb cuts. * Level landings and doorway clearance designed to accommodate wheelchairs and mobility devices. * Designated accessible parking spaces with access aisles leading toward the entrance. * An accessible registration/front desk counter inside.

Q: Is there an accessible route to guest room at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, there is an accessible route to guest rooms at the **Extended Stay America Suites – Cleveland – Great Northern Mall**. The property provides ADA-compliant accessibility features, including: * Continuous accessible paths of travel from site arrival points (parking and curb cuts) through the main entrance. * Elevator access connecting to upper floors. * Wide interior corridors and doorway clearances leading directly to designated accessible guest rooms.

Q: What are Extended Stay America - Cleveland - Great Northern Mall security procedures?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH) follows Extended Stay America’s standard corporate safety, security, and access procedures: ### 1. Front Desk & Property Access * **24-Hour Front Desk:** Staffed around the clock to manage arrivals, departures, and guest assistance. * **Keycard-Controlled Access:** Exterior side/rear entrance doors lock automatically outside peak hours, requiring an active electronic room keycard for entry. * **ID & Payment Verification:** Guests must present a valid government-issued photo ID along with a matching payment method upon check-in. * **Incidental & Security Deposits:** A refundable security/incidental deposit (often up to $250 or equivalent) is generally authorized at check-in to cover potential damages, violations, or incidentals. ### 2. Surveillance & Monitoring * **CCTV / Security Cameras:** In accordance with corporate standards, closed-circuit security cameras monitor common public areas, including lobbies, main exterior doors, hallways, and parking lots. * **No Cameras in Private Spaces:** Surveillance is strictly limited to public and shared spaces. ### 3. Room & In-Suite Safety * **Door Hardware:** Suites feature deadbolts, security latches/chains, and standard peepholes/viewers for occupant privacy and safety. * **Smoke & Fire Detection:** Rooms are equipped with smoke detectors and fire prevention systems. * **Safe Deposit Options:** In-room safes and/or front-desk safe deposit boxes are available for securing personal valuables. ### 4. Property Policies & Enforcement * **100% Smoke-Free Facility:** Smoking is banned inside guest rooms and common indoor areas; violation fees are strictly enforced. * **Quiet Hours & Conduct:** The property enforces quiet hours and disorderly conduct policies; unauthorized visitors and noise disturbances can lead to immediate eviction without refund. * **Package Handling:** Mail and deliveries are received and held at the front desk and are only released upon verification of guest ID. *(Note: For specific inquiries regarding on-site overnight security patrols, parking lot monitoring, or local police coordination, guests can contact the front desk directly.)*

Q: What are the extra person charges at Extended Stay America - Cleveland - Great Northern Mall?

A: According to Extended Stay America's standard brand policies: * **Additional Adults:** There is typically an **extra person charge of $5.00 per night** for each additional adult beyond the standard room base occupancy. This fee is automatically applied to the room rate when more than one adult is selected during the reservation process. * **Children:** Children **under 17 stay free** when sharing a room with an adult using existing bedding. **Important Notes:** * Total guest count cannot exceed the suite's maximum occupancy limit (typically 2 to 4 guests, depending on the bed configuration). * Because specific promotional rates, third-party bookings, or local hotel adjustments can sometimes affect fee structures, you can confirm exact charges for your dates by contacting the property directly at **(440) 779-1111** or toll-free at **1-800-804-3724**.

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites - Cleveland - Great Northern Mall** (in North Olmsted, OH) follows the brand-wide **STAYconfident** hygiene and health safety program, which aligns with the American Hotel & Lodging Association (AHLA) *Safe Stay* guidelines. The primary enhanced cleanliness and hygiene protocols include: ### **1. Enhanced Disinfection & Cleaning Products** * **Hospital-Grade & Trusted Cleansers:** The hotel partners with P&G Professional to clean and sanitize rooms and common areas using products such as Microban, Mr. Clean, Spic and Span, and Comet. * **Frequent Public Area Sanitization:** Increased cleaning frequency focusing on high-touch surfaces in public areas, including lobby counters, door handles, elevator buttons, vending machines, and laundry room equipment. ### **2. Guest Room Standards** * **10-Point Room Cleaning Process:** Prior to check-in, guest rooms undergo a multi-point cleaning protocol that targets high-touch items (light switches, remotes, door handles, kitchen appliances, and bathroom fixtures). * **Pre-Check-In Inspection:** Management verifies that rooms are fully cleaned and disinfected before releasing keys to incoming guests. * **Controlled Housekeeping Schedules:** Regular housekeeping is scheduled based on the length of stay to minimize unnecessary foot traffic into guest rooms; guests can exchange towels and linens directly at the front desk upon request. ### **3. Front Desk & Common Area Safety** * **Protective Shields:** Acrylic/plexiglass barrier shields are installed at the front desk between guests and staff. * **Hand Sanitizer:** Hand sanitizing stations or complimentary hand sanitizers are made accessible for guests in main public areas. * **Contactless Options:** Contactless check-out options (such as emailing receipts) and cashless payments are supported. *(Note: Specific operational adjustments, such as housekeeping frequency intervals or amenity replenishment, can vary based on the length of stay, so guests are encouraged to confirm daily preferences at check-in.)*

Q: What is the cancellation policy at Extended Stay America - Cleveland - Great Northern Mall?

A: The cancellation policy at **Extended Stay America Suites - Cleveland - Great Northern Mall** depends on the specific rate type and terms selected at booking: * **Standard / Flexible Rates:** * You can cancel free of charge up until **6:00 PM local hotel time on the day of arrival**. * If you cancel after 6:00 PM or fail to check in (no-show), your credit card will be charged a penalty equal to the **first night's room rate plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** * These reservations can only be canceled within **24 hours of booking**. * Canceling more than 24 hours after booking (or failing to show up) will result in forfeiting the full, non-refundable advance payment. * **Extended Plus Program (EPP) / Long-Term Rates:** * Cancellations made more than 24 hours after booking will forfeit a non-refundable deposit equal to **three nights’ room rate plus tax**. * **Third-Party Bookings:** * If you booked through an Online Travel Agency (such as Expedia, Booking.com, etc.), the reservation is subject to the third party's cancellation policy and must be modified or canceled directly through their platform. *Always check your reservation confirmation email for the exact deadline, as special events or promotional rates may have slightly different cut-off windows.*

Q: What is the deposit required to book a room at Extended Stay America - Cleveland - Great Northern Mall?

A: At the **Extended Stay America Suites – Cleveland – Great Northern Mall**, deposit and payment requirements depend on whether you are reserving in advance or checking in: * **At Booking:** Standard flexible reservations generally do not require an upfront cash deposit, though a valid credit card is required to guarantee the room. If you book a non-refundable "Advance Purchase" rate, the full amount of the stay is charged upfront at the time of booking. * **At Check-In (Incidentals Deposit):** Guests may be required to place a refundable security/incidental deposit of **up to $250** via credit card authorization or cash. * Unused credit/debit card authorizations are typically released within **5 to 14 business days** after checkout. * Cash deposit refunds exceeding $100 may be processed and mailed by check within 14 days of departure. * **Advance Room Payment:** Extended Stay America operates on an advance-payment policy. At check-in, nightly guests pay for the full stay upfront, while weekly/extended-stay guests pay for their first week upon arrival. *(Note: Exact hold amounts within the $0–$250 range can vary based on payment method and local policy, so you can call the hotel directly at +1 440-716-0440 to confirm the exact hold amount for your stay.)*

Q: What is the early departure charge at Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America Suites – Cleveland – Great Northern Mall does not charge a standalone, fixed "early departure penalty fee". Instead, the cost of checking out early depends on your reservation type: * **Rate Adjustment for Shortened Length of Stay:** Room rates at Extended Stay America are tiered based on the length of your stay (e.g., nightly, weekly, or monthly tiers). If you booked a discounted weekly or monthly rate and check out before meeting the minimum night requirement, **your nightly rate is subject to change** and will be recalculated retroactively to the higher daily/nightly rate for the nights stayed. * **Non-Refundable / Advance Purchase Rates:** If you booked an Advance Purchase (AP) or prepaid non-refundable rate, no refund is provided for unused nights upon early departure. *(Note: If you meant leaving past the standard 11:00 AM check-out time on your scheduled departure day, late check-out fees apply at $10.00/hour up to 4:00 PM, after which a full day's Best Available Rate is charged.)*

Q: What is the guest services phone number at Extended Stay America - Cleveland - Great Northern Mall?

A: The direct phone number for the **Extended Stay America Suites - Cleveland - Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, OH) is **(440) 716-2412**. If you need general Extended Stay America guest services or reservations support, you can also reach corporate customer service toll-free at **1-800-804-3724** (or **1-800-EXT-STAY**).

Q: What is the maximum guest room occupancy at Extended Stay America - Cleveland - Great Northern Mall?

A: The maximum guest room occupancy at **Extended Stay America Suites – Cleveland – Great Northern Mall** is **6 guests**, which applies to their largest room categories (such as the *Deluxe Suite / Studio with 2 Queen Beds and 1 Sofa Sleeper*). Capacity by room type includes: * **Studio / Suite (1 Queen Bed):** Up to 2 guests * **Deluxe Studio / Suite (1 Queen Bed + Sofa Sleeper):** Up to 4 guests * **Studio (2 Queen Beds):** Up to 4 guests * **Deluxe Studio / 1-Bedroom Suite (2 Queen Beds + Sofa Sleeper):** Up to 6 guests

Q: What is the policy on incidental charges at Extended Stay America - Cleveland - Great Northern Mall?

A: The policy on incidental charges at **Extended Stay America Suites - Cleveland - Great Northern Mall** includes the following details: * **Incidental Deposit / Authorization:** Guests may be required to secure an initial deposit of **up to $250** upon check-in to cover potential incidentals or damages incurred during the stay. * **Deposit Release / Refunds:** * The full deposit or any remaining balance is released following room inspection at check-out. * If secured with a **credit or debit card**, the authorization hold is typically released back to your account within **5 to 14 business days**, depending on your issuing bank. * If cash is accepted and a refund exceeds $100, it may be issued via check and mailed within 14 days of departure. * **Common Incidental Charges Deducted:** * **Smoking Fee:** Up to $250 per violation for smoking in non-smoking rooms. * **Pet Fees:** Up to $25 per pet, per day (plus tax) for the first 6 nights. * **Phone Calls:** $1.00 per outgoing call using the in-room telephone (excluding emergency/front-desk calls). * Other potential fees include early check-in, late check-out, or room damage. *Tip: Because deposit requirements (such as whether debit cards or cash are accepted in lieu of a credit card) can occasionally vary by residency status or booking length, it is recommended to contact the front desk directly to confirm the exact hold amount prior to arrival.*

Q: What is the procedure for after-hours check-in at Extended Stay America - Cleveland - Great Northern Mall?

A: The after-hours check-in procedure at **Extended Stay America Suites - Cleveland - Great Northern Mall** follows the standard Extended Stay America protocol: 1. **Notify the Hotel in Advance:** Extended Stay America policy asks guests who plan to arrive after **6:00 PM** (or late into the night) to contact the property beforehand. This ensures your reservation is not marked as a "no-show" and enables staff to leave notes/instructions for night access. * Hotel Phone: **(440) 779-7979** 2. **Accessing the Lobby / Contacting the Night Attendant:** The front entrance doors automatically lock after normal evening desk hours for guest security. * When you arrive, step into the entry vestibule or look outside the main door for a **wall-mounted phone/intercom box** or **call button/bell**. * Picking up the handset will typically auto-dial the on-call night desk clerk or ring the overnight staff. 3. **Check-In Verification:** * The overnight attendant will either meet you at the desk to complete your registration or verify your identity through the security window/intercom. * You will need a **government-issued photo ID** and a **credit card matching the reservation** for room charges and the required incidental deposit. 4. **Receiving Keys and Room Access:** * Once payment and ID are processed, the attendant will issue your room keycards, provide parking instructions, and give you your Wi-Fi access details.

Q: What is the website link for Extended Stay America - Cleveland - Great Northern Mall?

A: The official webpage for **Extended Stay America Suites – Cleveland – Great Northern Mall** can be found on Extended Stay America's website: * **Official Website:** [Extended Stay America Suites – Cleveland – Great Northern Mall](https://www.extendedstayamerica.com/hotels/oh/cleveland/great-northern-mall) *(Address: 25801 Country Club Blvd, North Olmsted, OH 44070)*

Q: When was Extended Stay America - Cleveland - Great Northern Mall built?

A: The **Extended Stay America Suites – Cleveland – Great Northern Mall** (located at 25801 Country Club Blvd, North Olmsted, Ohio) was built in **1997**.

Q: Which amenities does Extended Stay America - Cleveland - Great Northern Mall offer?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** (located in North Olmsted, OH) offers amenities tailored for both short visits and extended stays: ### **In-Room Amenities** * **Fully Equipped Kitchens:** Includes a full-size refrigerator, stovetop, microwave, dishwasher, coffee maker, cookware, and dining utensils. * **Work & Living Space:** Dedicated work desk, air conditioning, and flat-screen TV with cable/satellite channels. * **Conveniences:** Iron and full-sized ironing board, personalized voicemail, free toiletries, and a hairdryer. ### **Hotel Services & Property Amenities** * **Complimentary Breakfast:** Free daily grab-and-go breakfast (e.g., breakfast bars, muffins, hot cereal, coffee, and tea). * **Free Wi-Fi:** High-speed internet access throughout the rooms and public areas. * **Parking:** Free on-site self-parking. * **Guest Laundry:** 24/7 coin-operated/on-site laundry facilities. * **Fitness Center:** On-site gym/fitness room. * **Outdoor Facilities:** Picnic area with outdoor barbecue (BBQ) grills. * **Front Desk:** 24-hour front desk assistance. * **Meeting Facilities:** Meeting/event space available. * **Pet-Friendly Accommodations:** Pets are welcome (fees and weight/breed policies apply). * **100% Non-Smoking:** All suites and indoor facilities are non-smoking. * **Accessibility:** Wheelchair-accessible rooms and public facilities, with elevator access.

Q: Are bathrobes and slippers provided at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, bathrobes and slippers are not provided at Extended Stay America Suites - Cleveland - Great Northern Mall. As a budget-to-midscale extended-stay hotel, guest room amenities are focused on long-term essentials—such as fully equipped kitchens, standard bathroom towels, and basic toiletries—rather than luxury items like robes and slippers. If you need them during your stay, you will want to pack your own.

Q: Are dishwashers available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, dishwashers are listed among the in-room kitchen amenities at **Extended Stay America Suites – Cleveland – Great Northern Mall**. The property provides fully equipped kitchens with a dishwasher, stovetop, refrigerator, microwave, and cooking/dining utensils.

Q: Are luxury linen types available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, luxury linens are not available at **Extended Stay America Suites – Cleveland – Great Northern Mall**. This location is an economy/budget extended-stay hotel that provides standard, basic commercial hospitality bedding and linens. The property focuses on functional amenities—such as in-room kitchenettes, standard bedding, on-site guest laundry, and scheduled or front-desk linen exchanges—rather than premium or luxury beddings (such as high-thread-count sheets, down duvets, or pillow menus).

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, pay-per-view movies are not available on the in-room TVs at Extended Stay America Suites - Cleveland - Great Northern Mall. The hotel provides flat-screen TVs equipped with **standard cable and select premium channels** (such as HBO or similar cable movie channels) included with your stay, but like most extended-stay properties, it does not offer an on-demand pay-per-view movie system. Guests wishing to watch specific on-demand movies typically stream them on personal devices or bring streaming sticks (such as Roku or Fire TV) to connect via the room's Wi-Fi.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, but they are generally not pre-stocked in the room.** At **Extended Stay America Suites – Cleveland – Great Northern Mall**, the rooms feature fully equipped kitchens with major appliances (stovetop, microwave, full-size refrigerator). However, following the brand's standard setup: * **Pots, pans, cooking utensils, plates, bowls, and cutlery** are provided, but you must **request them at the front desk** upon check-in. * Because this location operates under the core **Extended Stay America Suites** brand (rather than *Select Suites*), these kitchen kits are available **free of charge** to borrow during your stay. If they are not in the cabinets when you arrive, stop by or call the front desk to have a cookware and dining kit provided.

Q: Are smart TVs available in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the rooms do not feature smart TVs. The suites at Extended Stay America Suites – Cleveland – Great Northern Mall are equipped with standard **flat-screen TVs offering cable service and premium channels**. They do not come with built-in streaming apps or smart TV functionality, so you will need to bring an HDMI cable or your own streaming device (such as a Roku, Fire TV Stick, or Chromecast) if you want to stream content.

Q: Are sofa beds available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, sofa beds (sofa sleepers) are available at the Extended Stay America Suites – Cleveland – Great Northern Mall, but **only in specific room categories**. They are typically included in: * **Deluxe Studio / Deluxe Suites** (e.g., 1 Queen Bed with Sofa Bed / 2 Queen Beds with Sofa Bed) * **1-Bedroom Suites** (with Sofa Sleeper) Standard **Studio Suites** generally do not include a sofa bed. If you need one, make sure to select a room type that explicitly lists a **sofa bed** or **sofa sleeper** during booking.

Q: Are speakerphones available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, speakerphones are not a listed amenity** at Extended Stay America Suites – Cleveland – Great Northern Mall. While the guest suites provide landline phones with personalized voicemail and access to local/toll-free calling, they are standard in-room telephones without built-in speakerphone capabilities. If you require a dedicated speakerphone for conference calls or meetings, it is best to bring your own portable device or contact the front desk directly at +1 (440) 716-2412 to check if one can be accommodated.

Q: Are the bathrooms equipped with walk-in showers or soaking tubs at Extended Stay America - Cleveland - Great Northern Mall?

A: The standard bathrooms at the **Extended Stay America Suites - Cleveland - Great Northern Mall** feature **combination shower/bathtub units** (standard bathtubs with an overhead shower and curtain). * **No Soaking Tubs:** The property does not have deep soaking tubs or whirlpool/jetted tubs; they are basic, standard-depth hotel bathtubs. * **Walk-In Showers:** Walk-in showers are generally not available in the standard suites. Only select ADA/accessible rooms may offer a roll-in or walk-in shower option (though accessible rooms here are also listed with tub/shower combinations with grab bars). If you specifically require a walk-in shower for accessibility reasons, it is best to contact the hotel directly to confirm availability before booking.

Q: Are the bathtub and whirlpool separate at Extended Stay America - Cleveland - Great Northern Mall?

A: **No.** **Extended Stay America Suites – Cleveland – Great Northern Mall** does not feature separate bathtubs and whirlpools. In fact, the property does **not have a whirlpool/hot tub** on-site. Guest rooms at this hotel are equipped with standard private bathrooms featuring a standard **shower/bathtub combination** (or accessible tub/shower).

Q: Are there smart room controls for lighting or temperature at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not offer smart room controls for lighting or temperature. As a budget/mid-tier extended-stay hotel, guest rooms feature traditional, standard controls: * **Temperature:** Controlled via standard individual in-room PTAC (packaged terminal air conditioner) units with manual digital/dial controls on the wall or on the unit itself. * **Lighting:** Operated via standard physical switches and lamp switches. There are no app-based, tablet-based, or smart home (IoT) automation features for in-room climate or lights at this property.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have a pantry area?

A: Guest rooms at **Extended Stay America Suites – Cleveland – Great Northern Mall** do **not** feature a separate, walk-in pantry closet. However, each suite includes a **fully equipped kitchen/kitchenette area** with storage: * Kitchen cabinets and shelving for storing dry goods and groceries * A full-size refrigerator and freezer * A stovetop, microwave, and coffee maker * Cooking utensils and dishware If you need space to store food, the in-room kitchen cabinetry and counter space serve as the dedicated storage area.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have a microwave?

A: Yes, guest rooms at Extended Stay America Suites - Cleveland - Great Northern Mall are equipped with a microwave.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have a refrigerator with an ice maker?

A: **No**, the full-size refrigerators in the guest rooms at Extended Stay America Suites – Cleveland – Great Northern Mall do not come with built-in automatic ice makers. While the rooms feature full kitchens with standard full-size refrigerator/freezer combinations, guests needing ice can: * Use traditional ice cube trays in their freezer (trays can usually be requested at the front desk if not already in the unit). * Use the hotel's communal ice machine typically located in common/laundry areas on the property.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have a toaster oven?

A: **No, the guest rooms do not come standard with a toaster oven.** The suites feature full kitchenettes equipped with: * Full-size refrigerator * Stovetop * Microwave * Coffee maker While a toaster oven is not provided in the rooms, basic **pop-up toasters** are typically available upon request from the front desk (subject to availability). If you require baking or broiling capabilities specifically, it is best to contact the hotel directly to confirm what options they can accommodate.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have conventional ovens?

A: **No, the guest rooms do not have conventional ovens.** Like standard Extended Stay America properties, the in-room kitchens at the **Cleveland - Great Northern Mall** location include: * A **two-burner stovetop** * A **microwave** * A **full-size refrigerator/freezer** * A coffee maker, sink, and basic cookware/utensils (available upon request) There is no full-size or conventional baking oven in the suites.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have dish cleaning supplies in the room?

A: **No, dish cleaning supplies are typically not placed inside the guest rooms prior to check-in.** Extended Stay America’s brand policy handles kitchen supplies as follows: * **In-Room Setup:** Rooms come equipped with major appliances (refrigerator, stovetop, and microwave), but they do **not** come pre-stocked with dish soap, sponges, dishcloths, or cookware/dish sets. * **Available at the Front Desk:** Guests can request kitchen supplies upon check-in at the front desk. Because this location operates under the core **Extended Stay America Suites** tier, kitchenware kits and related essentials (such as dishcloths/drying racks and small starter dish-soap packets) are provided free upon request. * **Housekeeping & Restocking:** Housekeeping does not routinely wash personal dishes, and front-desk soap packets are very small. **Recommendation:** If you plan on doing regular cooking or dishwashing during your stay, it is best to request a dish-washing setup at the front desk when checking in, or bring/purchase your own sponge and a small bottle of dish soap.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have eating utensils?

A: Eating utensils (silverware, plates, cups, bowls) are generally **not kept in the rooms ahead of time**, but they are available to guests: * **By Request at the Front Desk:** Per Extended Stay America's standard policy, full kitchenware kits—including silverware, cookware, and dinnerware—are stored at the front desk and provided upon request. * **Cost:** At core Extended Stay America Suites locations, basic cookware and dining utensil kits can be borrowed **free of charge** for your stay (though Select Suites tier locations may charge for or sell dinnerware kits). If you arrive and do not see utensils inside your room's drawers or cabinets, simply ask the front desk at check-in, and they will supply a kit.

Q: Do guest rooms at Extended Stay America - Cleveland - Great Northern Mall have toasters?

A: **No, toasters are generally not placed inside the guest rooms by default.** Standard in-room appliances at this location include a **full-size refrigerator, a stovetop, and a microwave**. However, per Extended Stay America policy, **toasters are available upon request** at the front desk (subject to availability). You can ask the front desk for one when you check in.

Q: Do guest rooms have tables and chairs at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, guest rooms at the **Extended Stay America Suites – Cleveland – Great Northern Mall** include a table/desk area and seating. Because these are extended-stay studio suites equipped with full kitchenettes, each room standardly features a work/dining table (workspace desk) paired with chairs, designed to serve both as a place to eat and a desk for working.

Q: Do rooms at Extended Stay America - Cleveland - Great Northern Mall have a refrigerator?

A: **Yes.** All suites at Extended Stay America Suites – Cleveland – Great Northern Mall feature a fully equipped kitchen that includes a **full-size refrigerator** (with a freezer), as well as a stovetop and microwave.

Q: Do the guest rooms at Extended Stay America - Cleveland - Great Northern Mall have phones with voicemail?

A: **Yes**, the guest rooms at the Extended Stay America Suites – Cleveland – Great Northern Mall feature telephones equipped with personalized voicemail services. Guests have access to voicemail retrieval from their room (as well as remote access), though fees may apply for certain outgoing calls.

Q: Do the guest rooms at Extended Stay America - Cleveland - Great Northern Mall have wifi?

A: Yes, our guest rooms at Extended Stay America Suites - Cleveland - Great Northern Mall offer free Wi-Fi.

Q: Do the rooms at Extended Stay America - Cleveland - Great Northern Mall have desk chairs?

A: **Yes, the rooms have chairs paired with the work desks.** Each suite at Extended Stay America Suites – Cleveland – Great Northern Mall includes a dedicated work area featuring a desk and an accompanying chair. Note that depending on the room layout, the chair provided is typically a standard upholstered or wooden desk/dining-style side chair rather than an ergonomic or rolling office task chair.

Q: Do the rooms include microwaves at Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, our suites at Extended Stay America Suites – Cleveland - Great Northern Mall include microwaves.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have a Hinoki tub?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not have a Hinoki tub. This property is a budget-friendly, extended-stay hotel featuring standard guest studio suites equipped with conventional acrylic/fiberglass bathtubs and shower combinations. Hinoki tubs (traditional Japanese wooden soaking tubs made from cypress wood) are luxury specialty features typically found only in high-end Japanese ryokans or select boutique luxury hotels.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have bathtubs with spray jets?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not have bathtubs with spray jets (jetted or whirlpool tubs). Guest rooms feature standard private bathrooms equipped with basic shower/bathtub combinations.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have ceiling fans?

A: **Ceiling fans are not standard across the rooms** at the Extended Stay America Suites – Cleveland – Great Northern Mall. * **Standard cooling:** The suites rely on individual in-room PTAC air conditioning/climate-control units mounted under the exterior windows rather than overhead fans. * **Exceptions:** Certain expanded layouts (such as specific one-bedroom or multi-room suites with separate living areas) may occasionally feature a ceiling fan in the living space, but they are not listed as a guaranteed amenity for typical studio suites. If having a ceiling fan is essential for your stay, it is recommended to call the property directly at **(440) 716-2412** prior to booking to confirm if an available suite is equipped with one.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have HD flat-panel TVs (32 inches or larger) in the rooms?

A: **Yes.** Extended Stay America Suites - Cleveland - Great Northern Mall features **32-inch flat-screen TVs** with premium cable channels in all guest rooms.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have oversized bathtubs?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not have oversized bathtubs. Like standard budget-friendly extended-stay hotels, its guest rooms feature standard combined shower/tub units (or accessible roll-in showers / standard accessible tubs with grab bars) rather than oversized, deep-soaking, or whirlpool tubs.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer a mini-bar for a fee?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer a mini-bar (complimentary or for a fee). As an extended-stay hotel, rooms instead feature a **fully equipped private kitchen** with a full-size refrigerator/freezer, stovetop, microwave, and coffee maker, allowing guests to store and prepare their own drinks and snacks.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer a wet bar in the room?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not offer a traditional wet bar. Instead, every room at this property comes standard with a **full kitchen / kitchenette**, which includes: * A full-size refrigerator * A sink * A stovetop * A microwave * A coffee maker * Basic cookware and dining utensils While it has a sink and counter space suitable for preparing beverages, it is set up as a standard extended-stay kitchen rather than an entertainment-style wet bar.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer access to cable or streaming TV services?

A: **Yes, it offers cable TV, but not built-in streaming TV services.** * **Cable TV:** The hotel provides flat-screen TVs in each suite with standard and premium cable channels included with your stay. * **Streaming TV:** The rooms do not come equipped with smart TV apps or dedicated built-in streaming platforms (like Netflix, Hulu, etc.). However, free Wi-Fi is provided throughout the property, so you can stream on your own personal devices (laptops, tablets, phones) or bring a streaming device (such as a Roku, Chromecast, or Fire Stick) to plug into the TV's HDMI port.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer complimentary in-room coffee or tea?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall typically does **not** provide complimentary in-room coffee, tea packets, or pre-stocked coffee supplies in the room. Here is how coffee and tea are handled at this location: * **Complimentary Grab-and-Go Station:** Free coffee and hot water (with tea bags) are provided in the **hotel lobby** each morning as part of the complimentary grab-and-go breakfast. * **In-Room Brewing:** Guest rooms feature a full kitchenette. A coffee maker is usually available in the suite or can be requested from the front desk, but guests are expected to provide their own ground coffee, tea, and filters.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer outdoor space in the rooms?

A: **No**, the guest rooms at Extended Stay America Suites – Cleveland – Great Northern Mall do not have private outdoor spaces such as balconies, patios, or terraces. All accommodations are enclosed studio suites. However, the hotel property does offer shared outdoor amenities for guests, including an outdoor **picnic area** and **barbeque grills**.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide laundry bags or hampers in the rooms?

A: **No**, Extended Stay America – Cleveland – Great Northern Mall does not provide laundry bags or hampers in the guest rooms. Like standard Extended Stay America locations, the hotel features a **24/7 on-site, self-service guest laundry facility** (washers and dryers), but guests need to supply their own laundry bag, basket, or hamper to transport their clothes to the laundry room.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide weight scales?

A: **No, Extended Stay America Suites – Cleveland – Great Northern Mall does not provide weight scales in guest rooms**. As a budget/midscale extended-stay property, standard in-room amenities are limited to kitchen appliances (refrigerator, stovetop, microwave), cookware, iron/ironing board, and hair dryers. Bathroom scales are not standard amenities for the brand. * **Luggage Scale:** Budget extended-stay hotels generally do not keep dedicated luggage scales, though front desk staff can occasionally accommodate weighing a bag upon request if a package scale is available. * **Fitness / Body Scale:** The property has an on-site fitness center, but an analog or digital scale is not guaranteed to be present. If having a body scale or luggage scale is essential for your stay, you will need to bring a portable one with you.

Q: How many telephones are found in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: Each guest room at the Extended Stay America Suites – Cleveland – Great Northern Mall typically contains **1 telephone** (a landline phone placed on the desk or nightstand equipped with personalized voicemail and free local calling).

Q: Is a bathrobe provided at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, bathrobes are not provided at Extended Stay America Suites - Cleveland - Great Northern Mall. As a budget-to-midscale extended-stay hotel, the property provides essential bathroom amenities (basic towels, toiletries, and a hair dryer), but luxury items such as bathrobes and slippers are not included. Guests should bring their own robe if desired.

Q: Is a trouser or pant press available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does not offer a trouser or pant press. Instead, the hotel provides a **standard clothing iron and full-size ironing board** in its rooms for pressing garments.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no washers or dryers inside the individual guest rooms at the Extended Stay America Suites – Cleveland – Great Northern Mall. However, the hotel provides a **shared, on-site guest laundry facility** (coin/card-operated) that is available 24/7 for all guests to use.

Q: Is an in-room printer available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, in-room printers are not provided at Extended Stay America Suites - Cleveland - Great Northern Mall. The guest suites feature a desk/workspace, Wi-Fi, and a full kitchen. If you need to print, copy, or fax documents, the front desk can assist you with business services upon request (fees may apply).

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, an iron and a full-size ironing board are provided in the guest rooms at the Extended Stay America Suites - Cleveland - Great Northern Mall.

Q: Is dishware available in rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, dishware is available**, but it may not be placed in your room prior to arrival. * **How it works:** Extended Stay America properties (under the *Suites* tier) provide dishes, plates, bowls, silverware, and cookware upon request at the front desk at no extra charge. * **What is in the room:** Rooms are equipped with a full kitchen featuring a full-size refrigerator, stovetop, microwave, and dishwasher. * **Tip:** If the cupboards are empty when you check in, you simply need to ask the front desk for a kitchen/dinnerware kit, and they will supply what you need for your stay.

Q: Is in-room fax available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, in-room fax is not available** at Extended Stay America Suites - Cleveland - Great Northern Mall. The individual guest rooms are equipped with phones, workspaces, and Wi-Fi, but do not contain dedicated fax machines. However, fax and copy services are available for guests at the **front desk** upon request.

Q: Is there a fireplace in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no fireplaces in the guest rooms at Extended Stay America Suites - Cleveland - Great Northern Mall. The suites at this location are equipped with standard extended-stay amenities such as fully equipped kitchens (stovetop, microwave, full-size refrigerator), workspaces, flat-screen TVs, and air conditioning, but they do not feature fireplaces.

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, a laundry basket or clothes hamper is not provided in guest rooms at the Extended Stay America Suites - Cleveland - Great Northern Mall. While the hotel features an on-site, 24/7 coin- or card-operated guest laundry facility and in-room irons/ironing boards, standard amenities do not include baskets or hampers. Guests usually bring a pop-up hamper, a reusable bag, or their luggage to transport clothes to and from the laundry room.

Q: Is there a lighted makeup mirror in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no lighted makeup mirror** in the guest rooms at the Extended Stay America Suites – Cleveland – Great Northern Mall. As a budget, extended-stay property, the bathrooms are equipped with standard amenities—typically just a standard wall vanity mirror with overhead vanity lighting, basic toiletries, and a hairdryer. If you require a lighted magnifying or makeup mirror during your stay, you will want to bring a portable travel mirror.

Q: Is there a phone in the bathroom at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no phone in the bathroom at the Extended Stay America Suites - Cleveland - Great Northern Mall. Like most standard budget and extended-stay properties, the guest room telephone is located in the main living/bedroom area (typically on the nightstand or work desk). Bathrooms at this location only include standard fixtures (sink/vanity, toilet, bathtub/shower combination, and toiletries/hairdryer).

Q: Is there a TV casting option like Chromecast or AirPlay at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there is no built-in TV casting option (like Chromecast or AirPlay) available at the Extended Stay America Suites - Cleveland - Great Northern Mall.** Rooms at this property feature standard commercial/hospitality flat-screen TVs hooked up to traditional cable, without integrated smart TV systems or guest streaming/casting support. ### Tips if you want to stream content during your stay: * **Bring your own streaming device:** You can bring your own Chromecast, Roku, Fire TV Stick, or Apple TV. The TVs generally have accessible HDMI ports. * **Handling the Wi-Fi portal:** The hotel uses an open Wi-Fi network with a captive browser login page. Devices like newer Roku sticks or Fire TV sticks handle captive hotel portals well, whereas an older Chromecast may require setting up a mobile hotspot or travel router to bypass the login screen. * **Bring an HDMI cable:** Connecting your laptop or phone directly to the TV via an HDMI cable (and a USB-C/Lightning adapter) is often the most reliable, plug-and-play solution.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no whirlpools or hot tubs available in the guest rooms at Extended Stay America Suites – Cleveland – Great Northern Mall. The guest rooms/suites are standard extended-stay accommodations equipped with standard private bathrooms (shower/tub combination or accessible bathtub) and full kitchens, but they do not feature jetted or whirlpool tubs.

Q: Is there high-speed internet in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** Standard Wi-Fi is provided free in all guest rooms. If you require faster speeds for heavy streaming, large file transfers, or remote work/video calls, Extended Stay America also offers an **enhanced high-speed internet upgrade** for an additional daily or weekly fee, which you can purchase upon connecting to the in-room network.

Q: What bathroom amenities are included at Extended Stay America - Cleveland - Great Northern Mall?

A: At the **Extended Stay America Suites – Cleveland – Great Northern Mall**, guest bathrooms typically include standard essentials designed for extended-stay lodging: * **Private bathroom setup:** Combination bathtub/shower (or walk-in tub/shower in mobility-accessible rooms) with toilet and vanity sink. * **Complimentary toiletries:** Basic items such as bar soap, shampoo/body wash, and lotion. * **Linens:** Bath towels, hand towels, and washcloths. * **Hair dryer:** Available in-room or provided upon request at the 24-hour front desk. *Tip:* Because this is an extended-stay property with scheduled rather than daily housekeeping, basic amenities (such as fresh towel exchanges or extra soaps) can typically be requested at the front desk whenever needed.

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, wheelchair-accessible bathrooms are available**, but specifically within the hotel's designated accessible guest suites. Standard guest rooms do not have these accessibility features. The accessible bathrooms at this property include: * Grab bars around the toilet and shower/tub area * Accessible-height toilets * Wheelchair-accessible vanity and controls * Options for either roll-in showers or accessible tubs with grab bars (depending on the room booked) When booking, make sure to explicitly select a **Mobility Accessible** room (and specify whether you need a roll-in shower or an accessible tub) to guarantee an accessible bathroom. You can also contact the property directly to ensure your specific mobility needs are noted for your reservation.

Q: Are the bathtubs large enough for soaking at Extended Stay America - Cleveland - Great Northern Mall?

A: **No.** The bathtubs at Extended Stay America Suites – Cleveland – Great Northern Mall are standard, shallow shower-tub combination units. They are typical budget extended-stay hotel tubs (generally around 12 to 14 inches deep), designed primarily for showering rather than a deep, relaxing soak. If you are looking for a dedicated, deep soaking tub or whirlpool/Jacuzzi bath, this property does not offer them.

Q: Are there accessible tubs or bathing options at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** The Extended Stay America Suites – Cleveland – Great Northern Mall offers mobility-accessible room options that include accessible bathing facilities. Specific bathing and accessibility features available in their accessible suites include: * **Mobility Accessible Rooms with Tubs:** These rooms feature accessible bathtub shower combinations equipped with secure grab bars, accessible faucet controls, and handheld showerheads. * **Roll-in Showers:** Roll-in shower units are also available across the chain's accessible room inventory (subject to layout availability when booking). * **Bathroom Accessibility:** The accessible bathrooms also include ADA-compliant toilet clearances, lowered/accessible vanities, and grab bars. **Tip:** When making a reservation online, look specifically for room types labeled **"Mobility accessible with tub"** or **"Mobility accessible with roll-in shower"** to ensure your preference is assigned. Because accessible unit layouts are limited, it is best to contact the hotel directly at **(440) 716-0155** (or via central reservations) to confirm your specific bathing setup is blocked for your dates.

Q: Are there ADA-accessible rooms available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, Extended Stay America Suites – Cleveland – Great Northern Mall offers ADA-compliant, mobility-accessible rooms and property features. Key accessibility offerings at this property include: * **Accessible Rooms:** Mobility-accessible studio suites featuring tubs with grab bars and accessible bathroom layouts. * **Bed Frame Adjustments:** Guests with mobility needs can request bed-frame removal to lower the bed height (it is recommended to submit this request at least 48 hours prior to arrival). * **Property Accessibility:** Designated accessible parking (including van-accessible spaces), accessible routes/pedestrian paths from the parking area to the entrance, accessible check-in registration counters, and elevator access. Because accessible rooms are limited in number, it is recommended to select an accessible room type during the reservation process online or contact the hotel directly to confirm specific accommodation requirements (such as tub vs. roll-in shower or communication kits).

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, but only in designated accessible rooms.** At **Extended Stay America Suites - Cleveland - Great Northern Mall**, standard guest rooms do not come equipped with grab bars. However, grab bars are installed by the toilet and shower/tub in their **ADA-accessible/mobility-accessible suites**. If you require grab bars during your stay: * Be sure to specifically book an **Accessible Room** (such as a *Mobility Accessible Studio with Tub*). * You can also contact the hotel directly or call Extended Stay America customer service (1-800-804-3724) to ensure an accessible room with grab bars is assigned and confirmed for your reservation.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** All suites at the Extended Stay America Suites – Cleveland – Great Northern Mall come equipped with a kitchen/kitchenette area. These kitchens include: * A full-size refrigerator * A stovetop * A microwave * A coffee maker * A dishwasher (in select/standard layouts) * Basic cookware, dishware, and utensils

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no loft-style or multi-level rooms at **Extended Stay America Suites - Cleveland - Great Northern Mall**. The property features standard single-level accommodations typical of the Extended Stay America brand, consisting of: * **Studio Suites** (with 1 Queen bed or 2 Queen beds) * **Deluxe Suites** (with Queen beds and a sleeper sofa) * **One-Bedroom Suites** (with 2 Queen beds and a sleeper sofa) All units are arranged on a single floor and include standard kitchenette and living areas.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, accessible vanities and lowered sinks are available in the **mobility-accessible rooms** at Extended Stay America Suites – Cleveland – Great Northern Mall. * **Standard rooms** feature standard-height countertops and standard vanities. * **Mobility-accessible suites** (such as the Accessible Queen Studios) are designed to meet ADA standards. These bathrooms include roll-under/accessible vanities with proper knee and toe clearance, lowered fixtures and controls, along with grab bars and accessible bath/shower setups. **Recommendation:** When booking, make sure to specifically reserve a **Mobility Accessible** room type (rather than a standard studio). If you have specific clearance or height requirements, it is best to contact the hotel directly at `(440) 716-0150` prior to arrival to ensure your assigned suite meets your exact accessibility needs.

Q: Are there rain showers in the bathrooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no rain showers at Extended Stay America Suites – Cleveland – Great Northern Mall. As a budget-friendly extended-stay hotel, the suites feature standard, functional private bathrooms equipped with conventional wall-mounted showerheads over standard bathtub/shower combinations (or accessible roll-in shower units).

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** does not offer multi-room family apartments (such as 2- or 3-bedroom suites), but it does have **larger suite options configured specifically to accommodate families and small groups**: * **1-Bedroom & Deluxe Suites with 2 Queen Beds + Sofa Sleeper:** These are the largest options on site, featuring two queen beds plus a pull-out sleeper sofa, allowing them to comfortably sleep up to **6 guests** in a single unit. * **Studio / Deluxe Suites with 2 Queen Beds:** Accommodate up to **4 guests**. * **Deluxe Studio with 1 Queen Bed + Sofa Sleeper:** Accommodates up to **3–4 guests**. ### Family- and Group-Friendly Features * **Full In-Room Kitchens:** Every suite includes a full-sized refrigerator, stovetop, microwave, and cooking/dining utensils, making it practical and cost-effective for families and groups preparing meals. * **Pet-Friendly:** Pets are allowed (for an additional nightly fee). * **On-Site Amenities:** The property offers guest laundry facilities, an outdoor picnic/BBQ area, and free Wi-Fi. *Tip:* If traveling with a larger group that requires separate, adjoining, or neighboring rooms, it is best to contact the hotel directly before booking to confirm connecting room availability.

Q: Are there rooms with adjustable beds at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, the hotel does not offer motorized or mechanically adjustable beds.** The rooms at **Extended Stay America Suites – Cleveland – Great Northern Mall** are furnished with standard queen beds and sofa sleepers. However, for accessibility needs, the property does accommodate **bed frame removal**: * Guests with mobility disabilities can request to have the bed frame removed to lower the height of the mattress. * This accommodation must be requested at least **48 hours in advance** of check-in. If you require an electric or medical adjustable bed, you would need to arrange a rental through an outside medical supply company or contact the hotel directly at (440) 734-4477 to confirm if outside medical equipment can be accommodated in the room.

Q: Are there rooms with corner windows or wraparound views at Extended Stay America - Cleveland - Great Northern Mall?

A: **No.** The Extended Stay America Suites – Cleveland – Great Northern Mall does not offer rooms with corner windows or wraparound views. This property is a standard low-rise, budget/extended-stay suburban hotel. The guest suites are laid out in a typical rectangular floor plan, each featuring a standard single-wall exterior window overlooking the parking lot or adjacent commercial roadways. Even rooms located at the physical corners of the building only have standard flat-wall windows rather than multi-angle or wraparound architectural glass.

Q: Are there rooms with large panoramic windows at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no rooms with large panoramic windows at the Extended Stay America Suites – Cleveland – Great Northern Mall. As a standard mid-range extended-stay property, the building features typical standard-sized, double-hung punched windows. The views primarily face the surrounding suburban parking lots, commercial area, or nearby roads.

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no rooms with skylights or special extra-natural-light architectural features** at the Extended Stay America Suites – Cleveland – Great Northern Mall. The property is built with standard budget/midscale extended-stay architecture. The guest suites (studio and one-bedroom layouts) feature standard exterior-facing windows fitted with standard blinds/drapes. If your goal is to maximize the daylight you get during your stay, you can request an **upper-floor room facing away from any tree obstructions or courtyard overhangs** when booking or checking in.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** The Extended Stay America Suites – Cleveland – Great Northern Mall offers designated accessible guest rooms designed for guests with mobility disabilities. In accordance with ADA accessibility standards across the brand, these accessible rooms feature **wider doorway clearances** (at least 32 inches of clear passage) to accommodate wheelchairs and mobility devices, along with: * Accessible entryways and level landing thresholds * Accessible bathroom layouts (with grab bars, accessible toilets, and roll-in showers or tubs with benches) * Lever-style or accessible door and faucet controls * Accessible pathways through the suites and access to amenities ### Tips for Booking: * When booking online, make sure to explicitly select an **Accessible** room type (often labeled as *Mobility Accessible*). * If you have specific clearance measurements for a motorized wheelchair or need bed modifications (such as bed frame removal to lower the bed height, which can be requested up to 48 hours in advance), it is recommended to call the property directly at **(440) 716-2412** to ensure an assigned room meets your exact dimensions and needs.

Q: Are there separate vanity or makeup areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there are no separate vanity or dedicated makeup areas at the **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted). Like standard Extended Stay America properties, the guest suites feature a basic, standard bathroom layout where the vanity counter, sink, and mirror are enclosed entirely within the private bathroom (alongside the toilet and tub/shower). For doing makeup or grooming outside the bathroom, guests typically rely on the studio's living/bedroom space using the standard work desk/table and mirror.

Q: Are there step-free showers available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, step-free (roll-in) showers are generally not available at this specific location.** While the hotel does offer ADA/mobility-accessible suites, the accessible bathrooms at the **Extended Stay America Suites – Cleveland – Great Northern Mall** are designated as **"Mobility accessible with tub"** (accessible bathtubs equipped with grab bars and transfer features rather than roll-in or barrier-free showers). If you specifically require a roll-in or step-free shower: * **Contact the property directly** at **(440) 716-2412** to confirm if any specific suite has been upgraded to a barrier-free shower. * Consider nearby properties in the immediate area that explicitly list accessible rooms with roll-in showers, such as the **Sonesta Simply Suites Cleveland North Olmsted Airport** or **Aloft Cleveland Airport**.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Cleveland - Great Northern Mall?

A: The **Extended Stay America Suites - Cleveland - Great Northern Mall** offers **both** studio-style open layouts and traditional separated layouts, though the vast majority of its inventory is open-concept: * **Studio-Style Open Rooms (Primary Layout):** Most rooms here are open-plan studios (offered as standard or deluxe studios with 1 or 2 Queen beds). In these units, the sleeping area, workspace/living space, and kitchenette all share a single, continuous open room, with only the bathroom enclosed. * **Traditional / Multi-Room Layouts:** The property also offers **1-Bedroom Suites**. These follow a more traditional setup featuring a separate bedroom partitioned off from the living and kitchen area. If you prefer a separated layout over an open studio, be sure to specifically book a **"1-Bedroom Suite"** when making your reservation.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes.** The Extended Stay America Suites – Cleveland – Great Northern Mall offers **1-bedroom suite** layouts (such as the *1 Bedroom Suite / 2 Queen Beds with Sofa Sleeper*). In this room category: * The **bedroom is separated** by a wall/door from the living area. * The **living area** contains a sofa sleeper, television, and the fully equipped kitchen. Most rooms at this property are single-room **Studio Suites** or open-concept **Deluxe Suites** (where the bed, sitting area, and kitchenette are in the same open space). Make sure to specifically book a **"1-Bedroom Suite"** rather than a "Deluxe Studio" or "Studio Suite" if you need a closed door separating the sleeping and living quarters.

Q: Are there walk-in showers in the bathrooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **Most standard rooms do not have walk-in showers.** Instead, they feature traditional combination bathtub/shower units. However, **walk-in / roll-in showers are available in select accessible rooms**. If you need a walk-in shower for mobility or personal preference: * Look specifically for accessible room types when booking (e.g., *Accessible Studio with Roll-in Shower*). * Contact the property directly (at 25801 Country Club Blvd, North Olmsted, OH) ahead of time to verify that your reservation is assigned to a room with a roll-in shower rather than an accessible tub unit.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Cleveland - Great Northern Mall?

A: **Not all of them, but roll-in showers are available.** At **Extended Stay America Suites – Cleveland – Great Northern Mall**, accessible room options feature two different bathroom setups: * **Mobility Accessible with Roll-in Shower:** Specific accessible layouts (such as select 1 Queen Studio Suites or 1-Bedroom Suites) come equipped with a barrier-free, roll-in shower. * **Mobility Accessible with Tub:** Other accessible rooms are equipped with an accessible bathtub with grab bars rather than a roll-in shower. ### Recommendation: Because room layouts vary, make sure to select the **"Mobility Accessible with Roll-in Shower"** room type during booking. It is strongly recommended to contact the hotel directly at **+1 (440) 716-2412** prior to arrival to confirm that a room with a roll-in shower has been assigned to your reservation.

Q: Do the rooms have entryways or foyers at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, the rooms do not have dedicated entryways or foyers.** Like standard Extended Stay America studio layouts, the guest room doors open directly into the main living/studio area or immediately flank the in-room kitchenette and bathroom entrance. There is no separate hallway, vestibule, or enclosed foyer between the exterior corridor door and the primary living/sleeping space.

Q: Do the rooms have floor-to-ceiling windows at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the rooms at Extended Stay America Suites - Cleveland - Great Northern Mall do not have floor-to-ceiling windows. As a standard midscale extended-stay property, the guest rooms feature standard-sized, punch-style exterior windows typical of suburban low-rise hotels.

Q: Do the rooms have Juliet balconies at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, the rooms at Extended Stay America Suites – Cleveland – Great Northern Mall do not have Juliet balconies. Like standard Extended Stay America properties, the building features standard exterior-facing windows without balconies, patios, or Juliet balconies. The room amenities focus primarily on long-stay essentials, such as fully equipped kitchens, work desks, and standard living quarters.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, the vast majority of rooms do not feature partition walls or sliding doors.** The property operates primarily on an open-concept **studio layout**: * **Studio Suites & Deluxe Studios:** In these standard rooms, the sleeping area, workspace, and kitchenette share one single, undivided open room. There are no dividing walls, pocket doors, or sliding barn doors separating the bed from the living or kitchen spaces (only the bathroom is enclosed by a standard swinging door). * **1-Bedroom Suites:** If you book a dedicated **1-Bedroom Suite** (subject to availability), the bedroom is separated from the living/kitchen area by an interior wall and a standard door, rather than sliding dividers. If visual privacy or sound separation within a single room is essential for your stay, you will want to specifically reserve a **1-Bedroom Suite** or consider calling the front desk to confirm the exact layout of your reserved unit.

Q: Do the rooms have separate living areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **It depends on the room type you book:** * **Studio & Deluxe Suites (Most Rooms):** **No.** The vast majority of the rooms at this property are open-concept studio suites. While deluxe studio options include a sitting area with a sofa sleeper, it is located in the **same open room** alongside the bed and kitchen rather than separated by a wall or door. * **1-Bedroom Suites:** **Yes.** The hotel does offer select **1-Bedroom Suites** that feature a dedicated, separate living area with a sofa sleeper closed off from the bedroom. If having a fully separate living room is a requirement for your stay, make sure to specifically book a **1-Bedroom Suite** rather than a standard or deluxe studio suite.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America does not publish exact architectural blueprints or tape measurements for closet interiors online. However, based on the property’s standard studio layout and brand design specifications: ### Closet Style & Hanging Space * **Setup:** Rooms feature a standard built-in reach-in closet / open wardrobe alcove located near the entrance or bathroom area. * **Hanging Rod:** It is equipped with a single horizontal metal hanging rod, typically accommodating roughly **10 to 15 standard garments** (shirts, jackets, trousers). A handful of plastic/wire hangers are typically provided in the room. * **Vertical Clearance:** The rod provides standard clearance suitable for shirts, suits, and folded pants, though guest feedback notes it may feel somewhat compact for full-length trench coats or long winter garments to hang completely straight without grazing the bottom surface/luggage. ### Approximate Dimensions (Standard Brand Reach-In Specifications) * **Width:** Roughly **3 to 4 feet** (36″ – 48″) of usable hanging width. * **Depth:** Approximately **24 inches** (standard reach-in depth to allow regular hangers to hang perpendicular without brushing the walls). * **Height:** Typically **7 to 8 feet** floor-to-ceiling, with the hanging rod mounted at a standard height around **60 to 66 inches** from the floor. * **Additional Storage:** The closet area includes an upper shelf above the rod (often holding the iron, ironing board, or spare bedding) and floor space below the rod sufficient for a small-to-medium suitcase or shoes. *Tip:* If you require precise measurements for specific bulky equipment, long wardrobe racks, or specialized medical/work gear, contact the front desk at the North Olmsted location directly at **+1 (440) 777-8585**.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites - Cleveland - Great Northern Mall** does **not** have outdoor fire pits. However, it does offer basic outdoor gathering and cooking amenities, including: * An outdoor **picnic area** * On-site **barbecue/grilling facilities** If you are specifically looking for a property with a designated outdoor fire pit and lounge patio in the immediate North Olmsted/Westlake area, higher-end extended-stay or select-service brands nearby (such as select Sonesta Simply Suites or Hyatt Place properties) are more likely to feature that amenity.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have an ATM on site?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall (located in North Olmsted, OH) does not feature an on-site ATM among its hotel amenities. However, because the property is located directly adjacent to **Great Northern Mall** and the surrounding shopping plazas on Brookpark and Country Club Boulevard, several bank branches and retail ATMs (such as inside the mall, nearby convenience stores, and local banks) are located within a short walking distance or 1- to 2-minute drive.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer coworking or lounge spaces for guests?

A: **No**, Extended Stay America Suites – Cleveland – Great Northern Mall does not have a dedicated coworking space or guest lounge. Like most economy Extended Stay America properties, communal spaces are minimal: * **Lobby / Common Area:** The property features a small, functional front-desk lobby area primarily used for check-in and grab-and-go breakfast pickup, rather than extended lounging or working. * **Meeting Room:** There is a small meeting/conference room on-site (around 334 sq. ft.), but this is a reservable facility rather than an open coworking area. * **In-Room Workspace:** The hotel is set up so that guests work from their private suites, each of which is equipped with a desk or dining/work table and free Wi-Fi. If you need a dedicated coworking environment, you would need to visit a nearby off-site coworking facility or a local coffee shop around the Great Northern Mall area.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer dry cleaning or laundry service?

A: **Extended Stay America Suites - Cleveland - Great Northern Mall** offers **self-service, on-site guest laundry facilities** (coin-/card-operated washers and dryers), as well as irons and ironing boards in the suites. However, it does **not** provide full-service, staff-handled dry cleaning or laundry valet services. Guests requiring dry cleaning will need to use an outside local dry cleaner in the North Olmsted/Cleveland area.

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer yoga classes or wellness activities?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not offer yoga classes or wellness activities. As a budget-friendly, extended-stay hotel, its amenities are limited to essentials such as a basic on-site fitness room, complimentary grab-and-go breakfast, in-room kitchens, and self-service laundry. Guests looking for yoga or structured wellness classes will need to visit nearby fitness centers or yoga studios in the North Olmsted area.

Q: Does Extended Stay America - Cleveland - Great Northern Mall provide bikes for guests to use?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not provide bicycles or a bike rental/borrowing service for guests. The property focuses on basic extended-stay amenities, including fully equipped kitchens, complimentary Wi-Fi, on-site guest laundry, a fitness center, and free parking.

Q: Does Extended Stay America - Cleveland - Great Northern Mall support mobile key or digital check-in?

A: **No**, the Extended Stay America Suites – Cleveland – Great Northern Mall does **not** support mobile keys or front-desk-bypass digital check-in. * **Check-In:** Guests must check in directly with the front desk to present a valid government-issued photo ID and a physical payment method. * **Room Access:** The property uses traditional physical keycards to access the guest rooms rather than digital smartphone keys. * **Mobile App:** While Extended Stay America does have an official mobile app, its capabilities are limited to booking, managing, and extending stays; it does not offer digital check-in or smartphone room unlock features.

Q: Is luggage storage available before check-in or after check-out at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall** (North Olmsted, OH) **does not guarantee or advertise standard dedicated luggage storage (bell desk)**. * **Chain Policy:** Extended Stay America operates on a budget/extended-stay model, and many locations lack secure luggage storage rooms for holding bags before check-in or after check-out. * **At Staff Discretion:** Depending on the shift and available space behind the front desk, staff members will occasionally hold luggage short-term as an informal courtesy, but this is entirely subject to the individual front desk agent on duty and cannot be booked or counted on in advance. **Recommended steps:** 1. Call the property directly at **+1 (440) 734-4477** before your arrival to ask if they can hold bags behind the desk during your specific arrival/departure window. 2. If storage is needed because of arrival or departure times, inquire about an **early check-in** or **late check-out** (subject to room availability and sometimes a fee). 3. If the property cannot hold bags, local third-party storage services (such as *LuggageHero* or *Bounce*) operate in nearby transit/shopping areas around Cleveland.

Q: Is there a meditation or relaxation room at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, Extended Stay America Suites - Cleveland - Great Northern Mall does not have a dedicated meditation or relaxation room. As a budget-oriented, extended-stay hotel, its common amenities are limited to standard essentials, including: * A small fitness center * A meeting room * An outdoor picnic and BBQ area * On-site guest laundry facilities If you are looking for quiet spaces to meditate or relax during a stay, your best options would be within your private suite or outdoors at the picnic area or nearby parks.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Cleveland - Great Northern Mall. It is an economy extended-stay hotel that offers self-catering studio suites (with full in-room kitchens), outdoor picnic/BBQ areas, and guest laundry facilities, but it does not have rooftop amenities or full-service dining/bar facilities.

Q: Is there a sauna or steam room available at Extended Stay America - Cleveland - Great Northern Mall?

A: **No**, there is no sauna or steam room available at **Extended Stay America Suites – Cleveland – Great Northern Mall**. As a budget-focused extended-stay property, its amenities are limited to essentials such as fully equipped in-room kitchens, free Wi-Fi, a small on-site fitness room, guest laundry facilities, and an outdoor picnic/BBQ area. It does not feature spa or wellness facilities like a sauna, steam room, or indoor pool.

Q: Is Wi-Fi free at Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, free Wi-Fi is available at Extended Stay America Suites – Cleveland - Great Northern Mall.

Q: Are cats allowed at Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, pets are allowed at Extended Stay America Suites – Cleveland - Great Northern Mall.

Q: Are children allowed in all hotel areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **Children are generally welcome throughout the guest areas** of Extended Stay America Suites - Cleveland - Great Northern Mall, but they are subject to standard hotel safety and supervision restrictions: * **General & Common Areas:** Children are permitted in guest rooms, the lobby/front desk, grab-and-go breakfast areas, and outdoor picnic/barbecue areas with an adult. * **Fitness Center:** Extended Stay America standard safety policies prohibit young children from using fitness facilities; minors typically must be accompanied and supervised by an adult, and children under certain ages (often under 16) are not permitted on the gym equipment. * **Laundry Facility:** While open to guests, children should be supervised around operating laundry equipment. * **Staff-Only Areas:** Back-of-house areas (housekeeping supply rooms, maintenance rooms, and behind the front desk) are strictly off-limits to all guests, including children. *(Note: Unlike some resort-style properties, this location does not feature a swimming pool or an on-site bar/lounge, so typical 21+ or pool-age restrictions do not apply here.)*

Q: Are dogs allowed at Extended Stay America - Cleveland - Great Northern Mall?

A: Yes, pets are allowed at Extended Stay America Suites – Cleveland - Great Northern Mall.

Q: Are pets allowed in all rooms at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America designates specific **pet-friendly rooms** to accommodate guests traveling with animals, keeping others pet-free for travelers with allergies. Key details regarding their pet policy include: * **Advance Notice:** You should notify the hotel prior to arrival or select a pet-friendly room during booking to ensure you are assigned to an eligible room. * **Pet Limit & Size:** A maximum of two pets (cats and dogs) per suite is permitted. Size restrictions generally apply (pets must not exceed 36 inches in height or length without property manager approval). * **Fees:** A non-refundable daily pet cleaning fee applies (exempt for ADA-defined service animals).

Q: Are pets allowed in public areas at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites - Cleveland - Great Northern Mall**, pets are allowed on the property, but their access to public areas comes with specific restrictions: * **Leash Requirement:** Pets are permitted in common transit areas (such as hallways, the lobby, and outdoor grounds), but they **must be kept on a leash or inside a carrier at all times** when outside your room. * **Restricted Areas:** Pets are **not permitted** in areas where food and drinks are prepared or served (such as the breakfast serving area) or in fitness centers (ADA-recognized service animals are exempt from these restrictions). * **Outdoor Areas:** Guests are expected to use designated outdoor relief areas and grassy perimeter spaces to walk pets and clean up after them. ### General Pet Policy Details: * **Limits:** A maximum of 2 pets per room. * **Size Restrictions:** Up to 36 inches in length and 36 inches in height (larger pets require prior approval from the property manager). * **Fees:** A non-refundable fee applies (typically up to $25 + tax per pet/day for the first 6 nights, and reduced thereafter for longer stays).

Q: Are service animals allowed at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, service animals are allowed** at the Extended Stay America - Cleveland - Great Northern Mall. Key details regarding their policy: * **No Pet Fees:** Under the Americans with Disabilities Act (ADA) and Extended Stay America’s brand policy, legitimate service animals are exempt from the standard daily pet/cleaning fees charged for regular pets. * **Full Access:** Service animals assisting individuals with disabilities are permitted in all public guest areas of the hotel where visitors are allowed. * **Emotional Support Animals:** Keep in mind that emotional support animals (ESAs) do not qualify as ADA service animals; ESAs are treated under the hotel's standard pet policy and will be subject to applicable pet fees and size restrictions.

Q: Are taxes included in the room rate at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, taxes are not included** in the base nightly or weekly room rate at Extended Stay America Suites - Cleveland - Great Northern Mall. Per Extended Stay America’s brand policy, quoted base rates do not include taxes or incidental fees. Applicable state and local lodging taxes (as well as any additional service fees or deposits) will be calculated and itemized separately at checkout or on your reservation total before booking.

Q: Are there additional fees I should know about at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites – Cleveland – Great Northern Mall**, parking and basic Wi-Fi are complimentary, but you may encounter several common additional fees and policy charges depending on your stay: ### 1. Incidental Deposit (Hold) * **Incidental/Security Deposit:** At check-in, a hold (typically up to **$100–$250**) is placed on a major credit card to cover potential incidentals or room damage. This is not a charge and is released upon checkout provided there is no damage. Note that a valid credit card is required; cash deposits are generally not accepted. ### 2. Pet Fees * **Nightly Pet Fee:** If you are traveling with pets (up to 2 per room, subject to size limits), there is a non-refundable cleaning fee of up to **$25 (+ tax) per pet, per day** for the first 6 nights, and **$15 (+ tax) per pet, per day** for each day thereafter. Service animals are exempt. ### 3. Housekeeping Services * Extended Stay America operates on a limited-housekeeping model (typically full service every 1–2 weeks depending on the length of stay). * Fresh linens and towels can be exchanged at the front desk for free. However, if you want **daily housekeeping or additional full-service cleans**, you must request and pay an extra service fee. ### 4. Early Check-In / Late Check-Out * Early arrival before standard check-in (3:00 PM) or late departure after check-out (11:00 AM) is subject to availability and may incur a surcharge. ### 5. Wi-Fi Upgrades * While standard Wi-Fi is free, **high-speed/enhanced Wi-Fi** (for streaming or heavy work tasks) is available for an extra daily or weekly charge. ### 6. On-Site Laundry & Business Services * Guest self-service washers and dryers are coin- or card-operated and require a per-load fee. * Front desk printing, copying, or faxing services may carry small per-page fees. ### 7. Penalty Fees * **Smoking Fee:** The hotel is 100% non-smoking inside standard rooms. Violating this policy can result in a cleaning/remediation fee of up to **$250**.

Q: Are there adult-only areas at Extended Stay America - Cleveland - Great Northern Mall?

A: **No, there are no adult-only areas** at Extended Stay America Suites - Cleveland - Great Northern Mall. The hotel is a standard, family- and pet-friendly extended-stay property. All common amenities—such as the fitness room, picnic/barbecue area, guest laundry, and front lobby—are open to all registered guests, and there are no dedicated adult-only facilities (such as adult-only lounges, pools, or floors).

Q: Are there refundable room rates available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, fully refundable room rates are available** at Extended Stay America Suites – Cleveland – Great Northern Mall. When booking, you will typically find two main rate types: * **Flexible / Best Available Rates:** These offer free cancellation and a full refund if cancelled prior to the hotel’s cancellation deadline (typically by 6:00 p.m. local time on the day of arrival or a designated cutoff date depending on the platform). * **Advance Purchase (AP) / Non-refundable Rates:** These are discounted rates paid up front that generally become non-refundable after a 24-hour booking grace period. When making a reservation directly through Extended Stay America or via third-party booking sites (such as Expedia or Booking.com), look for options labeled **"Free Cancellation"** or **"Pay at Property / Flexible Rate"** and verify the exact cancellation deadline stated during checkout.

Q: Can I leave my pet unattended in the room at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, but only under specific brand conditions.** Extended Stay America’s standard animal guidelines permit pets to be left unattended in the room subject to the following rules: * **Mandatory Crating:** Pets **must be securely confined to an appropriate crate or carrier** for the entire time you are away. They cannot be left roaming free in the room or locked in the bathroom. * **Staff Entry & Housekeeping:** Housekeeping or maintenance staff will not enter the room while a pet is unattended unless the pet is safely crated. You will typically be asked to display a pet-in-room door hanger/magnet while away. * **Noise & Disturbances:** The pet must remain quiet. If your pet barks, whines, or causes noise complaints from other guests while you are gone, you will be contacted to return immediately, and repeated complaints can lead to forfeiture of your stay. * **Contact Information:** You are required to provide a reliable mobile phone number at check-in so management can reach you if an issue arises. ### General Pet Rules to Keep in Mind: * **Limits:** A maximum of 2 pets per room. * **Size Restrictions:** Pets can be no longer than 36 inches and no taller than 36 inches (larger animals require property manager approval). * **Fees:** Pet cleaning fees are non-refundable and generally run up to **$25 (+ tax) per day, per pet** for the first 6 nights, and up to **$15 (+ tax) per day, per pet** thereafter.

Q: Can I pay with cash at check-in at Extended Stay America - Cleveland - Great Northern Mall?

A: **Generally, no.** You cannot check in using only cash for standard stays at this location. Key details regarding their payment policy: * **Stays under 7 nights:** Extended Stay America strictly requires a **valid credit card or debit card** under the guest's name at check-in; cash is not accepted for short-term stays. * **Long-term stays (7+ nights):** Brand-wide, cash payments are generally only considered for stays lasting 7 nights or longer. Even in those cases, the hotel typically requires a matching government-issued photo ID and a refundable security deposit of up to $250. Because many third-party listing platforms specify this particular property operates as **cashless at check-in**, you should have a valid credit or debit card ready upon arrival. If you need to pay in cash for an extended stay, call the front desk directly beforehand to confirm whether their current management allows it.

Q: Do I have to pay the full amount upfront at Extended Stay America - Cleveland - Great Northern Mall?

A: Whether you must pay the full amount upfront at the **Extended Stay America Suites – Cleveland – Great Northern Mall** depends on the length of your booking and the type of rate you select: ### 1. By Rate Type & Length of Stay * **Short/Nightly Stays (1–6 nights):** * You typically do not have to pay when booking online unless you choose a non-refundable prepaid rate. * However, **at check-in**, you **must pay for the entire stay in advance**. * **Weekly & Extended Stays (7+ nights):** * You **do not** have to pay for the entire booking upfront. * At check-in, you are only required to pay for the **first week** in advance. * For stays beyond seven days, you pay week-by-week on a recurring schedule. * **Advance Purchase / Prepaid Rates:** * If you deliberately book a discounted, non-refundable “Advance Purchase” rate, the **entire stay is charged immediately** at the time of booking. --- ### 2. Incidentals Deposit Hold Regardless of whether you pay for the whole stay or week-by-week, the front desk requires a payment method at check-in for an incidental security deposit hold of **up to $250**. This hold is released upon check-out provided there is no room damage or unpaid incidentals.

Q: Does Extended Stay America - Cleveland - Great Northern Mall accept debit cards?

A: **Yes, Extended Stay America – Cleveland – Great Northern Mall accepts debit cards**, provided it is an authorized bank debit card with a major network logo (such as Visa or Mastercard). A few important policies to keep in mind when using a debit card there: * **Name Match:** The cardholder's name on the card must match your valid, government-issued photo ID presented at check-in. * **Hold / Incidental Deposit:** The hotel will place an authorization hold on your debit card covering the room charges plus an incidental security deposit (typically up to **$250**). * **Release Timing:** Because it is a debit card, that deposit hold temporarily locks funds directly from your checking account. Any unused portion of the hold is released upon checkout, but it generally takes **5 to 14 business days** to reappear in your account, depending on your bank's processing times.

Q: Does Extended Stay America - Cleveland - Great Northern Mall allow same-day check-in?

A: **Yes, Extended Stay America Suites - Cleveland - Great Northern Mall allows same-day check-ins**, provided there are rooms available. Key details to keep in mind for a same-day arrival: * **Availability & Booking:** You can make a same-day reservation online (via their website or booking apps), by calling the hotel directly, or by walking in. However, booking in advance online or over the phone ensures a room will be held for you before you arrive. * **Standard Check-in Time:** Check-in officially begins at **3:00 PM** local time. Early check-in may be accommodated depending on room readiness, though an additional fee may apply. * **Late Arrivals:** Standard reservations are generally guaranteed until 6:00 PM. While the front desk is typically staffed 24 hours, if you anticipate arriving late in the evening or past midnight, it is recommended to call the property so they do not release your room as a no-show. * **Requirements at Check-in:** You will need a valid government-issued photo ID and a valid credit/debit card in the guest's name for payment and incidental holds. Most locations require advance payment for the stay upon check-in.

Q: Does Extended Stay America - Cleveland - Great Northern Mall charge an additional fee for pets?

A: **Yes**, Extended Stay America – Cleveland – Great Northern Mall charges an additional fee for pets. Key details of the pet policy include: * **Pet Fee Structure:** * Up to **$25 (+ tax) per day, per pet** for the first 6 nights. * Up to **$15 (+ tax) per day, per pet** for each day thereafter. * **Payment Schedule:** For stays of 6 nights or fewer, the pet fees are collected at check-in. For longer stays, fees are billed in recurring blocks. * **Pet Limit & Restrictions:** A maximum of 2 pets per room, and pets must not exceed 36 inches in length or height (larger animals or additional pets require property manager approval). * **Service Animals:** Legitimate ADA service animals are exempt from pet fees.

Q: Does Extended Stay America - Cleveland - Great Northern Mall have any restrictions on the number of pets allowed per room?

A: Yes. Under standard Extended Stay America policies applicable to the Cleveland - Great Northern Mall location: * **Pet Limit:** A maximum of **two pets** are allowed per room/suite. * **Exceptions:** Bringing more than two pets requires **advance approval from the property manager**. * **Size/Dimensions:** Pets must generally be no longer than 36 inches and no taller than 36 inches (larger animals also require manager approval). * **Fees:** Pet fees apply per pet (typically up to $25 per day for the first six nights, and reduced per-day rates thereafter; service animals are exempt).

Q: Does Extended Stay America - Cleveland - Great Northern Mall offer pet amenities like beds or bowls?

A: We do allow pets at Extended Stay America Suites – Cleveland - Great Northern Mall. However, we do not offer pet amenities such as beds or bowls.

Q: Does Extended Stay America - Cleveland - Great Northern Mall require a deposit when booking?

A: Whether a deposit is required depends on whether you mean **at the time of booking** or **upon arrival/check-in**: ### 1. At the Time of Booking * **Standard / Flexible Rates:** A deposit is generally **not required upfront** to book, though a valid credit or debit card is required to guarantee and hold the reservation. * **Prepaid / Non-Refundable Rates:** If you choose an *Advance Purchase* rate, your card will be charged for the entire amount at the time of booking. * **Extended Plus Program (EPP):** Specific discounted extended-stay programs may require a deposit equal to several nights upon booking. --- ### 2. At Check-In (Mandatory Deposits / Holds) Even if no deposit is charged when reserving your room, you will be required to provide funds upon arrival: * **Incidentals / Security Deposit:** Extended Stay America properties require an incidental hold/deposit of **up to $250** (usually via credit/debit card) at check-in. This hold is released or refunded after check-out, provided there is no room damage or extra charges. * **Room Payment in Advance:** You must pay for the room upon arrival (the full stay for nightly rates, or the first week upfront for stays exceeding 7 nights). * **Pet Deposit/Fees:** If you are traveling with pets, an additional non-refundable pet fee/cleaning fee will apply at check-in. *(Note: Depending on bank processing times, incidental card authorization holds generally clear within 5–14 business days after checkout).*

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Cleveland - Great Northern Mall?

A: At **Extended Stay America Suites – Cleveland – Great Northern Mall**, the cancellation window depends on the rate type and booking channel: * **Standard / Flexible Rates:** You must cancel by **6:00 PM local hotel time on the day of arrival**. Canceling after 6:00 PM (or failing to show up) will result in a fee equal to the first night’s stay plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These can only be canceled within **24 hours of booking**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP) Rates:** Can be canceled up to 24 hours after booking; canceling after that forfeits a non-refundable deposit equal to 3 nights’ room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The cancellation deadline depends on the third-party policy selected at checkout, which typically ranges from 24 to 72 hours prior to check-in. Cancellations must be processed directly through that booking site. *Tip: Check your reservation confirmation email, as special promotional rates or third-party bookings may carry different deadlines.*

Q: How late can I cancel without being charged at Extended Stay America - Cleveland - Great Northern Mall?

A: The exact cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rate:** You can cancel free of charge until **6:00 PM local hotel time (Eastern Time) on the day of arrival**. Canceling after 6:00 PM or failing to check in will incur a fee equal to the first night’s room rate plus tax. * **Advance Purchase (Non-Refundable) Rate:** Can only be canceled within **24 hours of originally making the booking**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP):** Can only be canceled within **24 hours of booking**; canceling after that forfeits a non-refundable deposit equal to three nights' room and tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The cancellation window is determined by that specific booking site’s policy (typically 24 to 48 hours prior to arrival). *(Tip: Always double-check the specific cancellation deadline stated on your confirmation email, as special event periods or promotional rates can occasionally have custom cutoff times.)*

Q: How much is the refundable pet deposit at Extended Stay America - Cleveland - Great Northern Mall?

A: Extended Stay America Suites – Cleveland – Great Northern Mall does **not** charge a refundable pet deposit. Instead, they charge a **non-refundable pet cleaning fee**: * **First 6 nights:** Up to **$25 (+ tax) per day, per pet**. * **Day 7 and onward:** Up to **$15 (+ tax) per day, per pet**. *(Note: While there is no pet-specific deposit, the hotel may place a standard refundable authorization hold/security deposit of up to **$250** at check-in for general room incidentals/damages.)*

Q: How much is the security deposit at Extended Stay America - Cleveland - Great Northern Mall?

A: Under standard Extended Stay America brand policies, guests are required to provide an incidental/security deposit of **up to $250** at check-in. Key details regarding this deposit: * **Payment Methods:** It is typically held as a pre-authorization on a credit or debit card. * **Refund Timeline:** The hold is released upon check-out after room inspection, typically taking 5–14 business days to reflect on your account depending on your banking institution. * **Local Guests / Length of Stay:** The exact hold amount within the $0 to $250 range can vary depending on payment type (card vs. cash) or whether you are a local resident. If you want to verify the exact charge applied to your booking before arrival, you can contact the hotel front desk directly at **(440) 734-4477**.

Q: Is a security deposit required at check-in at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes**, a security/incidental deposit is typically required upon check-in. Key details of the policy include: * **Amount:** Extended Stay America properties generally require an incidental deposit/hold of **up to $250** per stay. * **Method of Payment:** It is placed as a temporary authorization hold on a credit or debit card. (Cash deposits may have additional restrictions or may not be accepted depending on current local desk rules). * **Refund Timeline:** The hold is released after checkout following room inspection. Depending on your bank or credit card issuer, it usually takes **5 to 14 business days** to reflect back in your account. *Tip: Because exact deposit amounts and acceptable payment methods can vary by length of stay or local policies, it is best to contact the North Olmsted front desk directly at (440) 734-4477 before arrival.*

Q: Is Extended Stay America - Cleveland - Great Northern Mall pet-friendly?

A: Yes, Extended Stay America Suites - Cleveland - Great Northern Mall is pet-friendly.

Q: Is late check-out available at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, late check-out is available**, subject to availability and hotel approval, though it typically incurs an additional fee. ### Hotel Late Check-Out Details: * **Standard Check-Out Time:** 11:00 AM. * **Late Check-Out Fees:** * **Between 11:00 AM and 4:00 PM:** Charged at **$10.00 per hour** (plus applicable tax), up to a maximum fee of $50.00 (plus tax). * **After 4:00 PM:** Guests are billed the full day’s room rate plus applicable taxes/fees. Because late check-out depends on the hotel's occupancy and housekeeping schedule, it is recommended to request it directly with the front desk either at check-in or early on the morning of your departure.

Q: Is the deposit refundable if I cancel at Extended Stay America - Cleveland - Great Northern Mall?

A: Whether your deposit or prepayment is refunded at **Extended Stay America - Cleveland - Great Northern Mall** depends on the specific rate or type of booking you selected: * **Standard / Flexible Rate:** If you booked a standard reservation directly, cancellations made **before the deadline (typically 6:00 PM local hotel time on the arrival date)** do not incur a penalty, and no charge is made. If canceled after 6:00 PM or in the event of a no-show, the hotel charges a fee equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Prepaid Rate:** If you paid upfront under an advance purchase rate, it is **non-refundable** if canceled more than 24 hours after booking (or upon no-show). * **Extended Plus Program (EPP):** If you booked under the long-term EPP rate, any cancellation more than 24 hours after the booking time forfeits the deposit, which is equal to **three nights' room rate plus tax**. * **Incidental Deposit ($100–$250 hold):** If you are referring to the security/incidental deposit, this is normally authorized only at check-in. If you cancel before arriving, no incidental deposit is kept; if you already checked in and are checking out early, any remaining unused incidental deposit is released back to your card (usually within 5–14 business days). * **Third-Party Bookings (Expedia, Booking.com, Priceline, etc.):** You must adhere to the cancellation and refund rules specified by that third-party site, and you will need to process the cancellation directly through them. **Recommendation:** Review your booking confirmation email to check the exact rate terms, or call the hotel directly at **(440) 734-4477** to verify your reservation's specific cancellation window.

Q: Is the pet fee charged per night or per stay at Extended Stay America - Cleveland - Great Northern Mall?

A: At the **Extended Stay America - Cleveland - Great Northern Mall**, the pet fee is charged **per night (per day)**, not as a flat fee per stay. The standard policy details are: * **First 6 nights:** Up to $25 (+ tax) per pet, per night. * **Day 7 and onward:** A reduced rate (typically $10–$15 + tax per pet, per night). * **Payment schedule:** If your reservation is 6 nights or fewer, the total pet fee is due at check-in; for stays of 7 nights or more, fees are typically collected in recurring weekly increments.

Q: Is there a designated pet area or pet park at Extended Stay America - Cleveland - Great Northern Mall?

A: A designated pet area or pet park is not available at Extended Stay America Suites - Cleveland - Great Northern Mall.

Q: Is there a fee for early check-in at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, there is a fee for early check-in.** Standard check-in begins at **3:00 PM**. Early check-in is subject to room availability, and Extended Stay America's standard policy applies the following fee structure: * **Prior to 7:00 AM:** You will be charged the previous day's full room rate plus tax (minimum of $50.00). * **Between 7:00 AM and 12:00 PM:** An hourly fee of **$10.00 per hour** plus tax is charged. * **After 12:00 PM:** Fees may still apply or be reduced/waived at the front desk's discretion depending on room readiness, but checking in before 3:00 PM is subject to an early arrival charge. Because early access depends entirely on whether clean rooms are available, it is recommended to call the front desk directly at **(440) 716-2412** on the morning of your arrival to verify availability and confirm exact charges.

Q: Is there a fee for late check-out at Extended Stay America - Cleveland - Great Northern Mall?

A: **Yes, there is a fee for late check-out** at Extended Stay America Suites – Cleveland – Great Northern Mall. Late check-out is subject to availability and follows the brand's standard policy: * **Standard check-out time:** 11:00 AM * **Between 11:00 AM and 4:00 PM:** **$10.00 per hour** (plus applicable tax), up to a maximum of **$50.00** * **After 4:00 PM:** A **full day’s room rate plus tax** (at the Best Available Rate) will be charged If you require late check-out, it is recommended to contact the front desk ahead of time to verify room availability and confirm the arrangement.

Q: Is there a fee to change my reservation dates at Extended Stay America - Cleveland - Great Northern Mall?

A: Whether you will be charged depends on the **rate type** you booked, **when** you make the change, and **how** the reservation was booked: ### 1. Flexible / Standard Rates (Best Available Rate) * **No modification fee:** Extended Stay America generally does not charge a flat fee to change dates. * **Cancellation window:** As long as you make the change before the hotel's cancellation deadline (usually by 4:00 PM or 6:00 PM local time, 24 to 48 hours prior to arrival depending on your specific confirmation), there is no penalty. * **Rate difference:** Your total cost may change if the nightly room rate for the new dates is higher or lower than the original booking. ### 2. Advance Purchase (Prepaid / Non-Refundable Rates) * **Non-changeable:** Reservations booked under Advance Purchase (AP) rates are typically non-refundable and non-modifiable once 24 hours have passed from the time of booking. Changing dates on these rates usually requires forfeiting the booking or paying for the new dates. ### 3. Extended Stay / Weekly Rates * **Length-of-stay adjustments:** If you booked a discounted weekly or monthly rate (such as the Extended Plus Program) and shorten your dates below the minimum night requirement, the nightly rate may adjust upward to the standard daily rate, which could raise your total cost. * **Early departure:** Shortening a stay after check-in without sufficient advance notice can result in an early departure fee (often equal to one night's room rate plus tax). ### 4. Third-Party Bookings (Expedia, Booking.com, etc.) * If you booked through an online travel agency rather than directly through Extended Stay America, any modifications must go through that third party, and their specific change or cancellation terms will apply. *** **Recommended Next Step:** Check your booking confirmation email to verify your rate rules. To modify the stay without penalty, log in to the **Modify Reservation** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or call the **Cleveland - Great Northern Mall** location directly at **(440) 779-1144** before the cancellation cutoff.

Q: Is there a pet weight restriction at Extended Stay America - Cleveland - Great Northern Mall?

A: Rather than a specific weight limit, **Extended Stay America – Cleveland – Great Northern Mall** uses **size/dimension restrictions**: * **Size Limits:** Pets cannot be longer than **36 inches** or taller than **36 inches**. * **Pet Limit:** A maximum of **2 pets** per suite is permitted. * **Exceptions:** If your pet exceeds 36 inches or you have more than two pets, prior approval from the property manager is required. *Note: Pet fees apply (up to $25 + tax per pet/day for the first 6 nights, and $15 + tax per pet/day thereafter; service animals exempt).*

Q: What is included in the resort fee at Extended Stay America - Cleveland - Great Northern Mall?

A: **Extended Stay America Suites – Cleveland – Great Northern Mall does not charge a resort fee.** As a midscale, budget-friendly extended-stay hotel rather than a resort, standard amenities are included in the room rate without mandatory resort or facility surcharges. Complimentary amenities provided to guests include: * **Free Wi-Fi** in all suites and public areas * **Free grab-and-go breakfast** * **Free on-site parking** * **In-room fully equipped kitchens** (refrigerator, stovetop, microwave, and cooking utensils) * Access to the **fitness center**, **picnic area/BBQ grills**, and 24/7 guest laundry facility (laundry machine usage fees apply) *(Note: While there is no resort fee, additional charges do apply for pet stays and optional services such as extra housekeeping.)*

Q: What is the limit for pet weight at Extended Stay America - Cleveland - Great Northern Mall?

A: Rather than a specific weight limit, **Extended Stay America - Cleveland - Great Northern Mall** enforces size (dimension) restrictions: * **Size Limits:** Pets cannot be longer than **36 inches** and no taller than **36 inches**. * **Quantity:** A maximum of **2 pets** per suite is permitted. If your pet exceeds the 36-inch dimensions or if you are traveling with more than two pets, manager approval is required prior to your stay.

Q: What is the pet policy at Extended Stay America - Cleveland - Great Northern Mall?

A: Pets are allowed at Extended Stay America Suites - Cleveland - Great Northern Mall.

Q: When is the deposit refunded at Extended Stay America - Cleveland - Great Northern Mall?

A: Under standard Extended Stay America policy, the incidental damage deposit is released or returned **after check-out**, subject to a room inspection: * **Credit or Debit Cards:** The authorization hold or deposit is released upon check-out, but it typically takes **5 to 14 business days** to clear and reflect in your account, depending on your bank or card issuer's processing times. * **Cash (if accepted/applicable):** Smaller cash deposits may be handed back upon departure, but refunds of cash exceeding $100 are typically issued and mailed by check within **14 days** of departure. *Note: If you are waiting on a pending authorization drop, contact your card's issuing bank or reach out directly to the front desk at the Great Northern Mall property to confirm your folio balance has been closed out.*

Q: Will Extended Stay America - Cleveland - Great Northern Mall hold luggage after check-out?

A: **Extended Stay America properties, including the Cleveland – Great Northern Mall location, generally do not offer luggage storage after check-out.** Unlike full-service hotels with dedicated bell desks or secure luggage holding rooms, standard Extended Stay America hotels operate as limited-service properties and typically lack the space and liability coverage to store bags for departed guests. However, accommodation can sometimes depend on the staff on duty, space behind the front desk, and how long you need the bags kept: * **Call the property directly:** You can reach the front desk at **(440) 734-4477** to ask if the clerk on duty is able to make a short-term exception. * **Alternative options:** * **Late check-out:** The property offers late check-out for a per-hour fee (typically around $10/hour depending on availability) if you only need a couple of extra hours. * **Third-party luggage storage:** Luggage storage networks (such as Bounce) occasionally have partner locations nearby or near Cleveland Hopkins International Airport (approx. 4 miles away).

Q: Will Extended Stay America - Cleveland - Great Northern Mall hold my luggage before check-in?

A: **Luggage storage is generally not guaranteed and is offered only at the discretion of the on-duty staff.** Extended Stay America locations operate as budget extended-stay properties and typically **do not** have dedicated bell desks or secure luggage holding rooms. Because policies vary by location and depend on staff availability and lobby space, the brand advises guests to contact the hotel directly to ask if bag storage can be accommodated. ### Your best options: 1. **Call the front desk ahead of time:** Contact the North Olmsted location directly at **(440) 779-7000** before your arrival to see if they can hold your bags behind the counter for a few hours. 2. **Request early check-in instead:** If a cleaned room is already available, they may be able to check you into your room early: * **Between 12:00 PM – 3:00 PM:** Complimentary (subject to room availability). * **Between 7:00 AM – 12:00 PM:** Typically available for an hourly fee (~$10/hour, subject to room availability).