Extended Stay America - Chicago - Schaumburg - Woodfield Mall

Q: How many room types does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have?

A: The Extended Stay America Suites – Chicago – Woodfield Mall offers **4 primary room/suite types** (which expand to **5 configurations** when including accessible options): 1. **Studio Suite – 1 Queen Bed** 2. **Studio Suite – 1 King Bed** 3. **Studio Suite – 2 Full (Double) Beds** 4. **1-Bedroom Suite – 1 King Bed & Sofa Sleeper** 5. **Accessible Studio Suite – 1 Queen Bed** *(Mobility/Disability Access)*

Q: What are the room types at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Woodfield Mall** (Schaumburg, IL), accommodations primarily consist of studio suites and one-bedroom suites equipped with full kitchens (stovetop, microwave, full-size refrigerator): * **Studio Suite – 1 Queen Bed** (Available in standard and mobility-accessible layouts) * **Studio Suite – 1 King Bed** * **Studio Suite – 2 Full / Double Beds** * **1-Bedroom Suite – 1 King Bed with Sofa Sleeper** (Features a separate living area with a pull-out sofa bed) All room options are non-smoking, pet-friendly, and include complimentary Wi-Fi and workspace desks.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have ocean views?

A: **No, it does not.** The hotel is located in **Schaumburg, Illinois**, a landlocked northwestern suburb of Chicago. It is hundreds of miles away from the nearest ocean (the Atlantic Ocean) and roughly 25 to 30 miles inland from Lake Michigan, meaning views are strictly of the surrounding suburban commercial and residential area.

Q: Is Extended Stay America - Chicago - Schaumburg - Woodfield Mall close to the beach?

A: **No, it is not close to the beach.** The hotel is located in **Schaumburg, Illinois**, an inland northwestern suburb of Chicago. The nearest major beaches—along the shore of **Lake Michigan** (such as Montrose Beach, North Avenue Beach, or the beaches in Evanston)—are approximately **25 to 30 miles east**. Depending on Chicago-area traffic, driving to the beach typically takes **40 to 60+ minutes**.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer audio-visual equipment?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer audio-visual (AV) equipment or dedicated meeting/conference event services. As an extended-stay, budget-focused property, its amenities are primarily limited to in-room kitchens, free Wi-Fi, flat-screen cable TVs, laundry facilities, and grab-and-go breakfast. If you require conference rooms and AV rentals (such as projectors, microphones, or sound systems), you may want to look into nearby full-service business hotels in Schaumburg or the nearby **Schaumburg Convention Center**.

Q: Are there holiday dining events for Christmas or Easter at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, there are no holiday dining events for Christmas or Easter at Extended Stay America Suites - Chicago - Woodfield Mall.** Extended Stay America is a limited-service, budget extended-stay hotel chain. The property does not have an on-site restaurant, banquet hall, or catering facilities; it only offers daily grab-and-go breakfast items in the lobby and in-room kitchenettes. Consequently, it does not host holiday brunches, buffets, or special dinners. If you are staying there during Christmas or Easter, you will need to look to the surrounding Schaumburg / Woodfield Mall area for holiday dining. Many nearby full-service restaurants and larger hotels (such as local steakhouses, family restaurants, and upscale hotels like the Renaissance Schaumburg or nearby Marriott properties) typically host special holiday meals and Easter brunches, but reservations are recommended well in advance.

Q: Are there seasonal summer activities offered at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer seasonal summer activities or programming.** As a budget extended-stay property, it provides practical, self-service accommodations rather than resort-style amenities. The on-site features are limited to: * In-room full kitchens * Free grab-and-go breakfast * On-site guest laundry facilities * Free Wi-Fi and parking The property does not feature an active outdoor recreation program, pool, or hosted events. However, its location near Woodfield Mall places it within a short drive of popular summer recreation and entertainment in Schaumburg, including: * **The Water Works Indoor Water Park** and **Pirates' Cove Children's Theme Park** * **Busse Woods / Busse Forest Nature Preserve** (biking, hiking, fishing, and boating) * **Spring Valley Nature Center & Heritage Farm** * **Topgolf Schaumburg**

Q: Are there special rates for holiday weekends at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not advertise a standalone, standard discount specifically for "holiday weekends". In fact, because room pricing relies on dynamic, demand-based rates, holiday weekends often see higher prices or minimum-stay restrictions due to increased travel demand. However, you can secure lower or promotional rates over holiday weekends by utilizing their standard discount programs: * **Extended Perks Member Rates:** Signing up for Extended Stay America's free loyalty program (*Extended Perks*) provides instant percentage discounts off the standard nightly rate. * **Weekly/Extended-Stay Discounts:** If your holiday weekend trip extends to 7 nights or longer, automatic tiered discounts (weekly or monthly rates) apply. * **Special Group Discounts:** AAA members, AARP/seniors, military personnel, and government employees typically qualify for standard discounted rates. * **Seasonal Promotions:** The brand periodically releases seasonal coupon codes or site-wide sales (such as flash sales around Labor Day, Memorial Day, or winter holidays) on their official website. To check pricing for your specific dates, it is best to visit the **Extended Stay America** website directly or call the front desk at **(847) 517-9255** to see what promotional codes or member rates are active.

Q: Are there special spring break activities at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not host special spring break activities or events. As an extended-stay, budget-friendly hotel chain, it functions primarily as basic residential-style lodging, offering in-room kitchens, grab-and-go breakfast, Wi-Fi, and guest laundry. It does not operate resort-style programming, event coordination, or organized seasonal entertainment. However, the hotel is located very close to popular family entertainment and indoor attractions in the Schaumburg area, which are common local spring break destinations: * **Woodfield Mall & The Streets of Woodfield:** Massive shopping and dining complex featuring arcades, entertainment centers (such as Enterrium), and restaurants. * **LEGOLAND Discovery Center:** Located right next to Woodfield Mall, featuring interactive LEGO attractions, rides, and a 4D cinema. * **Medieval Times Dinner & Tournament:** A nearby arena offering dinner theater and jousting shows. * **The Water Works Indoor Waterpark:** A Schaumburg Park District indoor pool complex featuring waterslides, a rapid channel, and a diving pool. * **Local Entertainment Centers:** Surrounding venues including escape rooms, golf simulators, and movie theaters.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer off-season discounts?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not maintain a static, advertised "off-season coupon," but you can effectively get off-season discounts through several channels: 1. **Lower Seasonal Dynamic Rates (Winter / Off-Peak)** Like most hotels in the greater Chicago area, rates fluctuate based on demand. The off-season (typically late fall through winter, roughly November through March, excluding major holidays) naturally features the lowest baseline rates of the year. 2. **Seasonal Chain Promotions** Extended Stay America regularly runs corporate seasonal campaigns during off-peak times—such as their winter/holiday promotions (e.g., *Winter Hotel Deals* or *Dashing Through the Savings*)—which offer up to **40%–60% off** regular retail rates across participating locations. 3. **Length-of-Stay Discounts** The primary discounting model for Extended Stay America is tied to how long you book. Even during off-season travel, you receive automatically tiered discounts: * **7+ nights:** Weekly discount * **30+ nights:** Monthly/extended-stay discount (often up to 30%–45% off standard nightly rates) 4. **Standard Concession & Member Discounts** Additional discounts can be applied year-round (and stacked with already-low off-season pricing): * **Extended Perks Rewards:** Free member rates and instant signup coupons. * **AAA / Auto Club & AARP / Seniors**. * **Government & Military** rates. **Tip:** When planning a stay during the slower months, check directly on [ExtendedStayAmerica.com](https://www.extendedstayamerica.com) under their "Deals" or "Special Rates" tab to apply any current seasonal promo codes on top of the already reduced winter base rates.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer special Christmas packages?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer themed “Christmas packages” (such as bundles with holiday meals, festive gift baskets, or holiday event tickets). As a budget-friendly, extended-stay brand, the hotel focuses on self-catering suite accommodations (featuring in-room kitchens, free Wi-Fi, and grab-and-go breakfast). However, they do participate in standard corporate-wide **seasonal and holiday promotions**. These include: * **Holiday discount promo codes:** Extended Stay America routinely runs winter/holiday sales (e.g., promotional codes offering up to 40%–60% off nightly or extended rates during November and December). * **Extended Perks discounts:** Members of their loyalty program receive additional percentage-off savings across stays during the winter season. * **Standard extended-stay tiers:** Lower per-night rates when staying for a week or a month over the holiday period. If you are planning a holiday trip, you can check their official [deals page](https://www.extendedstayamerica.com/deals) closer to December or apply active brand-wide holiday promo codes during booking to secure discounted room rates.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer summer packages?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not offer resort-style vacation packages (such as bundled local attraction tickets, spa passes, or dinner deals). However, they do offer seasonal **summer promotions and discounts**, which typically include: * **Summer Flash Sales / Promotional Codes:** Extended Stay America regularly runs brand-wide summer savings promotions that offer discounts off their standard retail rates when booking directly through their website or app. * **Length-of-Stay Discounts:** The hotel features "STAY longer. Save more." tiered rates for weekly (7+ nights) and monthly (30+ nights) summer bookings. * **Extended Perks Rewards:** Members of their free loyalty program receive exclusive member discounts, registration perks, and savings on local dining and car rentals. To see current summer promo codes and rates for this location, you can check the "Special Offers" section on the official Extended Stay America website or call the front desk directly at +1 (847) 517-7255.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer Valentine’s Day packages?

A: **No, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer Valentine’s Day packages.** Extended Stay America operates as a budget-to-midscale extended-stay lodging chain catering to business travelers, relocating individuals, and longer-term guests. Their properties do not feature full-service romantic amenities, on-site dining, room service, or holiday-themed packages (such as champagne, flowers, or dinner add-ons). If you are looking for a Valentine's getaway in the Schaumburg/Woodfield area with romance packages or full-service amenities, consider upscale or full-service nearby hotels such as the **Renaissance Schaumburg Convention Center Hotel** or **Hyatt Regency Schaumburg**, which frequently offer romance packages and dining options.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer winter activities?

A: **No**, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer winter activities. It is a standard extended-stay budget hotel designed for lodging and self-catering, offering basic amenities such as suites with kitchens, on-site laundry, free Wi-Fi, and grab-and-go breakfast. It does not operate resort-style recreational programs, winter sports, or seasonal activities. Guests visiting during the winter usually rely on nearby indoor and regional attractions in the Schaumburg/Chicago area—such as shopping at Woodfield Mall, indoor entertainment centers, or local parks that offer seasonal outdoor recreation like sledding or ice skating.

Q: How busy is Extended Stay America - Chicago - Schaumburg - Woodfield Mall during summer vacation?

A: **Extended Stay America Suites – Chicago – Woodfield Mall** experiences **consistently high occupancy and noticeably higher foot traffic** during summer vacation (late May through August). ### 1. Overall Demand Drivers * **Leisure & Family Tourism:** Schaumburg is a major retail and entertainment hub in the Chicago northwest suburbs. The hotel is within minutes of major family destinations like **Woodfield Mall**, **LEGOLAND Discovery Center**, and **Medieval Times**, making it a frequent budget-friendly option for traveling families. * **Convention & Youth Events:** The nearby **Schaumburg Convention Center** hosts numerous summer conferences, competitions (dance, cheer, robotics), and trade events that fill surrounding budget hotels. * **Relocations & Internships:** Because the property offers in-room kitchens and extended-stay rates, it sees high seasonal demand from summer corporate interns working in Schaumburg's corporate parks, as well as families relocating or undergoing summer home renovations. ### 2. Weekdays vs. Weekends * **Weekends (Friday – Sunday):** Peak volume. Rates tend to jump, parking lots fill up quickly, and the property sees high turnover from weekend shoppers, Chicago road-trippers, and families visiting local attractions. * **Weekdays (Monday – Thursday):** While less chaotic than weekends, occupancy remains steady due to long-term residents, summer interns, and budget business travelers. ### 3. What to Expect During Summer Stays * **Shared Amenities:** With a full building (around 104 suites), expect morning crowds around the grab-and-go breakfast counter and peak usage of the guest laundry facilities during evenings and weekends. * **Noise Levels:** More families and extended-stay guests mean common areas and hallways can be louder than during off-peak autumn or winter months. * **Booking Tips:** If traveling in June, July, or August, room availability—especially for suites with two double beds preferred by families—can tighten significantly. Booking a few weeks in advance is recommended to secure lower rates and ensure room choice.

Q: How far in advance should I book for spring break at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: For a spring break stay (typically between mid-March and mid-April) at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, the ideal booking window depends on your group size and flexibility: ### 1. The Sweet Spot: 4 to 8 Weeks in Advance (Late January to Mid-February) * **Price & Availability:** Schaumburg is a commercial and suburban retail hub rather than a major warm-weather spring break party destination, so it doesn't sell out months ahead like beach resorts. However, spring break still brings regional family travel (visiting Legoland Discovery Center, Woodfield Mall, Peppa Pig World of Play, and nearby sports tournaments). * Booking 1 to 2 months out gives you the best balance between peak promotional rates and room inventory. ### 2. When to Book Earlier: 2 to 3 Months in Advance (December to January) * **Specific Room Configurations:** If you need specific layouts—such as a **Studio with 2 Full/Double Beds** (popular for families) or a **1-Bedroom Suite with a sleeper sofa**—these limited room types tend to get reserved faster than standard single-queen/king rooms. * **Overlapping Local Events:** If your spring break aligns with a major youth sports tournament or trade show at the nearby **Schaumburg Convention Center**, local hotel capacity tightens quickly. --- ### Key Tips to Keep in Mind * **Check the Cancellation Policy:** Standard direct reservations at Extended Stay America generally offer flexible cancellation (often up to 6:00 PM on the arrival date). You can lock in a rate early without risk and simply rebook if prices drop. * **Beware Non-Refundable Rates:** While "Advance Purchase" rates offer extra discounts, they are strictly non-refundable. Only select this option if your spring break travel dates are set in stone. * **Weekly Discounts:** If your spring break trip is 7 nights or longer, ensure you look at their weekly tier pricing, which significantly discounts the nightly average.

Q: Is this a quiet property during spring break at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** is **generally quiet in terms of "party culture," but not necessarily soundproof or peaceful overall.** ### 1. Spring Break Party Crowd: Not an Issue Schaumburg is an outer suburb of Chicago, and this Extended Stay America caters mainly to business travelers, contract workers, and long-term relocations. It has no pool, hot tub, or party-friendly common areas, meaning you will **not encounter loud college or high school spring break crowds** partying in the halls. ### 2. Everyday Noise & Building Soundproofing: Moderate to Poor While it avoids seasonal rowdiness, overall noise levels can be hit-or-miss due to the property's design: * **Thin Walls & Doors:** As is typical for budget extended-stay properties, exterior hallway noise (footsteps, doors slamming, conversations) easily penetrates into rooms. * **HVAC Units:** The wall-mounted air conditioner and heating units can be loud or cycle noisily through the night. * **Long-Term Guest Foot Traffic:** Because guests live and cook there for weeks or months at a time, there can be everyday living noise (televisions, late-night cooking, pet movement). ### Tips for a Quieter Stay: * **Request a top-floor room away from the elevator:** This eliminates overhead footsteps and corridor congregation. * **Request a room facing away from main parking:** Schaumburg commercial areas see morning commuter and delivery traffic. * **Pack white noise/earplugs:** Useful to drown out the wall-unit heating/AC or hallway doors.

Q: What children's activities and programs does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer during the Christmas holiday period?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer any on-site children’s activities, kids' clubs, or holiday-themed programs during Christmas.** As a budget, extended-stay hotel, its amenities are focused on essential, practical conveniences—such as in-room fully equipped kitchens, free Wi-Fi, on-site laundry, and grab-and-go breakfast. The property does have a family-friendly policy where children under 17 stay free with an adult, but it does not run entertainment or seasonal programming. However, the hotel is situated just minutes from several major holiday attractions geared toward children and families: * **Woodfield Mall:** Hosts the annual *Santa’s Ice Palace Photo Experience* where children can visit and take photos with Santa throughout November and December. * **LEGOLAND Discovery Center Chicago** (Streets of Woodfield): Features seasonal celebrations like the *Holiday Bricktacular*, which includes festive Lego build activities, meet-and-greets, and holiday decorations. * **Peppa Pig World of Play** (Woodfield Mall): Frequently offers indoor, toddler-friendly activities and seasonal meet-and-greets. * **Cabela’s / Bass Pro Shops** (Hoffman Estates): Located nearby, typically offering *Santa’s Wonderland* with free Santa photos, crafts, and storytimes.

Q: What is the difference between early and late summer at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, the hotel’s standard operational amenities (in-room kitchens, grab-and-go breakfast, laundry, and pet policies) remain consistent year-round. However, staying during **early summer (June to early July)** versus **late summer (August to early September)** differs across a few key factors: --- ### 1. Rates, Booking Demand, and Guest Demographics * **Early Summer (June – early July):** * **Peak Leisure & Family Influx:** Demand surges as schools let out and summer vacation travel ramps up. You will notice more family travelers visiting nearby retail and entertainment hubs such as Woodfield Mall, LEGOLAND® Discovery Center, and local sports tournaments. * **Rates:** Nightly rates are often higher and rooms fill quickly around major travel windows like Father’s Day and the Fourth of July weekend. * **Late Summer (August – early September):** * **Shift to Corporate, Relocation & Back-to-School:** By mid-to-late August, local school districts reopen, tapering off family vacation stays. Guest demographics lean more heavily toward corporate travelers, project contractors, or families undergoing summer relocations/renovations before the school year begins. * **Rates & Availability:** Outside of the final peak push over Labor Day weekend, late August frequently offers better room availability and marginally softer midweek rates. --- ### 2. Weather & Cooling * **Early Summer:** Average daytime highs hover in the upper 70s to low 80s (°F), with cooler evenings and lower overall humidity. * **Late Summer:** August typically brings peak Chicago-area humidity and frequent mid-to-upper 80s temperatures. You’ll rely much more heavily on in-room individual PTAC air conditioning units. --- ### 3. Traffic and Surrounding Area Activity * **Early Summer:** The commercial corridors along Golf Road, Higgins Road, and Meacham Road (bordering Woodfield Mall) experience high traffic throughout both weekdays and weekends from shopping, dining, and summer road trips. * **Late Summer:** Woodfield Mall experiences heavy foot traffic during late July and August due to the annual **back-to-school shopping rush**. Commuter traffic on I-90 and I-290 also sharpens during standard rush hours by late August as corporate offices and schools return to full schedules.

Q: Are there boating or sailing experiences at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, there are no boating or sailing experiences at Extended Stay America - Chicago - Schaumburg - Woodfield Mall.** The property is a budget extended-stay hotel located in an inland suburban commercial area near the Woodfield Mall, without direct access to navigable waterways or waterfront amenities. If you are looking for water-based activities in the area: * **Nearby (Kayaking/Canoeing/Boating):** The **Busse Woods (Ned Brown Forest Preserve)** reservoir is located roughly 4 to 5 miles away, offering seasonal rowboat, canoe, and kayak rentals, as well as boat ramps for small watercraft. * **Sailing/Large Boating:** Lake Michigan (downtown Chicago harbors, such as Belmont, Montrose, or Burnham Harbors) is located about 25 to 30 miles east and offers full sailing charters, boat rentals, and cruises.

Q: Are there eco-tourism or nature excursions at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer any eco-tourism programs, guided nature tours, or outdoor excursions. It is a budget-friendly, extended-stay suburban hotel primarily designed for independent travelers, business guests, and shoppers. Its amenities are limited to standard hotel features such as in-room kitchenettes, free Wi-Fi, on-site laundry, and grab-and-go breakfast. However, if you are looking to explore nature while staying there, several natural areas and parks are just a short drive away: * **Spring Valley Nature Center & Heritage Farm** (~1.5–2 miles away): A 135-acre sanctuary featuring walking trails, native prairie, wetlands, forests, and educational exhibits. * **Ned Brown Preserve (Busse Woods)** (~4–5 miles away): Part of the Forest Preserves of Cook County, offering thousands of acres with paved biking/walking trails, a large reservoir for kayaking/fishing, and an elk pasture.

Q: Are there food tours arranged through Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not organize or arrange food tours.** As a budget-friendly, extended-stay hotel, it focuses on self-service lodging amenities—such as in-room kitchenettes, free Wi-Fi, laundry facilities, and grab-and-go breakfast—and does not offer a concierge service, tour desk, or organized excursions. ### Alternatives if you want a food tour: * **Downtown Chicago:** Most popular guided food tours operate in the city center (about 30 miles east of the hotel). Independent operators such as *Chicago Food & City Tours*, *Bobby’s Bike Hike*, and *Sidewalk Food Tours* offer deep-dish pizza, Chicago-style hot dog, and neighborhood culinary walks (e.g., West Loop, Chinatown, River North) that you can book directly online. * **Local Dining in Schaumburg:** The hotel is located less than a mile from **Woodfield Mall** and the **Streets of Woodfield**, an area packed with diverse dining options. You can easily plan a self-guided food crawl among the local steakhouses, Asian restaurants, and entertainment venues nearby.

Q: Are there group team-building activities at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, there are no on-site group team-building activities, event coordinators, or dedicated conference/event facilities** at Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. As a budget-oriented, extended-stay hotel, its amenities are limited primarily to guest accommodations with in-suite kitchens, complimentary Wi-Fi, laundry facilities, and grab-and-go breakfast. However, the hotel is situated in an area with numerous group and team-building venues just a short drive away: * **Topgolf Schaumburg** (~2 miles away) – Popular for casual corporate competitions and group outings. * **The Escape Game / Local Escape Rooms** (near Woodfield Mall) – Ideal for collaborative puzzle-solving exercises. * **Medieval Times Dinner & Tournament** (~2.5 miles away) – Great for group dinners and entertainment. * **WhirlyBall / Bowlero** (nearby in the Schaumburg/Arlington Heights area) – Offers bumper-car lacrosse, bowling, and laser tag. If you specifically require on-site meeting space or organized corporate retreat facilities, larger full-service properties nearby (such as the **Renaissance Schaumburg Convention Center Hotel** or **Chicago Marriott Schaumburg**) offer dedicated meeting rooms and event-planning services.

Q: Are there interactive or educational programs at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, there are no interactive or educational programs hosted at the Extended Stay America Suites - Chicago - Woodfield Mall.** The property operates as a standard, budget-to-midscale extended-stay hotel focused on self-sufficient accommodations. Its amenities are limited to essentials such as in-room kitchens, complimentary Wi-Fi, on-site guest laundry, free parking, and grab-and-go breakfast; it does not offer children’s clubs, workshops, or organized guest activities. However, the hotel is located very close to several family-friendly, educational, and interactive attractions in the Schaumburg area: * **LEGOLAND Discovery Center Chicago** (~1.3 miles away): Offers hands-on building workshops, 4D cinema experiences, and interactive rides. * **Wood Library-Museum of Anesthesiology** (walking distance/nearby on American Lane): A specialized museum offering exhibits detailing the history of medicine and anesthesiology. * **Spring Valley Nature Center & Heritage Farm** (~1.5–2 miles away): Features 135 acres of natural habitats, living-history farm demonstrations, and environmental education programs. * **The Chicago Athenaeum International Sculpture Park** (~2.4 miles away): An outdoor cultural and art experience set along meadow trails.

Q: Are there romantic experience packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer romantic experience packages. Extended Stay America operates as a budget, practical, extended-stay chain catering primarily to long-term travelers, business guests, and families. As such, their properties do not offer concierge romance packages, turndown service, or extras like champagne, chocolates, or flower deliveries. ### What the hotel does provide: * In-room fully equipped kitchens (stovetop, microwave, full refrigerator) * Grab-and-go breakfast and free Wi-Fi * Basic studio and one-bedroom suite layouts ### Nearby alternatives for a romantic package: If you are looking for a romantic getaway in the Schaumburg/Woodfield Mall area with romance packages, upscale dining, room service, or luxury amenities, consider full-service or boutique hotels nearby, such as: * **Renaissance Schaumburg Convention Center Hotel** (offers full amenities, on-site dining, and upscale rooms) * **Hyatt Regency Schaumburg** (features full-service dining and couple/weekend rates) * **The Westin Chicago Northwest** (nearby in Itasca, known for romantic weekend packages and picturesque grounds)

Q: Are there seasonal or holiday events at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, the hotel does not host on-site seasonal or holiday events.** **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** is an economy extended-stay property designed for long- or short-term lodging. It does not operate full-service event spaces, entertainment venues, or banquet halls, so it does not schedule programming such as holiday parties, seasonal festivals, or themed activities. However, because the property is located directly in the **Woodfield Mall / Schaumburg** commercial corridor, guests are within minutes of major seasonal events throughout the year: * **Woodfield Mall (Across the street):** Hosts extensive holiday programming, including Santa photo setups, seasonal retail events, and trick-or-treating during Halloween. * **LEGOLAND Discovery Center (Schaumburg):** Features seasonal themed activities, such as *Brick-or-Treat* (Halloween) and *Holiday Bricktacular* (winter holidays). * **Village of Schaumburg Community Events:** Schaumburg holds seasonal community gatherings nearby, including the annual Tree Lighting at the Municipal Center, the Prairie Arts Festival (Memorial Day weekend), and summer outdoor concert series at Town Square. If you are staying at the hotel and looking for holiday activities, you will find plenty to do right outside the doors in the immediate neighborhood.

Q: Are there teen-focused experiences at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are **no teen-focused experiences, programs, or dedicated amenities on-site** at the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. As a budget, extended-stay hotel chain, the property is designed primarily around self-sufficient lodging. Its on-site amenities are limited to basic necessities: * Guest suites with fully equipped kitchenettes * Free Wi-Fi * Self-serve guest laundry facilities * Free grab-and-go breakfast There are no teen lounges, game rooms, activity directors, pools, or organized youth entertainment at the hotel. ### Nearby Teen-Friendly Activities While the hotel itself does not cater to teenagers, it is situated in a major commercial corridor that offers numerous activities for teens within a 1- to 3-mile drive: * **Woodfield Mall (~0.7 miles away):** One of the largest shopping malls in the country, featuring extensive retail, clothing stores, and food courts. * **Entertainment & Gaming:** Nearby options include **Enterrium** (bowling, arcade, and dining at Woodfield Mall), **Topgolf Schaumburg** (~2 miles away), **Odyssey Escape Game**, and **X-Golf Schaumburg**. * **Movies & Dining:** The **AMC Streets of Woodfield 20** theater is roughly 1.3 miles away, surrounded by casual dining.

Q: Are there water sports available on-site at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no water sports available on-site at Extended Stay America Suites - Chicago - Woodfield Mall. The hotel is a suburban, extended-stay property located in a commercial area near Woodfield Mall in Schaumburg, Illinois. It is not situated on a body of water and does not even have an on-site swimming pool.

Q: Are there wellness retreats or themed weekends at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not host or offer wellness retreats or themed weekends. This property is a budget-friendly, extended-stay hotel designed primarily for business travelers, relocating individuals, and long-term guests. Its amenities are basic and self-service, typically limited to: * Fully equipped in-room kitchens (refrigerators, stovetops, microwaves) * Free grab-and-go breakfast and Wi-Fi * On-site guest laundry facilities * Free self-parking It does not have dedicated event spaces, on-site spas, fitness studios, or retreat programming. If you are looking for organized wellness retreats, full-service spa experiences, or curated themed weekend packages, you would need to look at upscale resort properties, dedicated retreat centers in the greater Chicago/Midwest area, or full-service hotels closer to downtown Chicago.

Q: Can I book kayaking or paddleboarding at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, you cannot book kayaking or paddleboarding directly through Extended Stay America - Chicago - Schaumburg - Woodfield Mall.** This property is a standard suburban, extended-stay hotel located near commercial centers and office parks; it is not on a body of water and does not offer water sport equipment, rentals, or recreational booking services. ### Nearby Options for Kayaking/Paddleboarding If you are staying at this hotel and want to kayak or stand-up paddleboard, you will need to book through an off-site rental service at a nearby lake or forest preserve. Some close options include: * **Busse Woods (Ned Brown Forest Preserve)** – Located about a 10–15 minute drive east in Elk Grove Village/Rolling Meadows. During seasonal months (typically late spring through early autumn), boat and kayak rentals are usually offered at the Busse Reservoir Boating Center. * **Twin Lakes Recreation Area** – Located about 15 minutes away in Palatine, which often rents paddleboats, kayaks, and canoes seasonally.

Q: Can I book tickets for local events through Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, you cannot book tickets for local events directly through **Extended Stay America - Chicago - Schaumburg - Woodfield Mall**. Extended Stay America is a select-service/extended-stay hotel brand. The property does not have a concierge desk, tour desk, or dedicated ticketing service. ### Alternative Options: * **Direct Booking:** For popular nearby attractions (such as LEGOLAND Discovery Center, Medieval Times, or events at the NOW Arena and Schaumburg Convention Center), you will need to purchase tickets directly through their official websites or ticketing platforms. * **Extended Perks Program:** If you sign up for the free **Extended Perks** program via Extended Stay America’s website, members occasionally receive partner discounts or promotional codes for select entertainment, theme parks, and rental services. * **Front Desk Recommendations:** While hotel staff cannot purchase or reserve tickets on your behalf, the front desk can usually provide directions, brochures, and recommendations for things to do around Woodfield Mall and Schaumburg.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall arrange fishing trips?

A: **No**, Extended Stay America - Chicago - Schaumburg - Woodfield Mall does not arrange fishing trips. As a budget extended-stay hotel, its amenities are limited to self-catering features such as in-room kitchens, free Wi-Fi, on-site laundry, and basic front desk services. It does not offer concierge services, tour bookings, or outdoor excursion arrangements. If you are looking to fish in the area, popular local spots include **Busse Lake / Ned Brown Preserve** (about 4–5 miles away), but you will need to acquire an Illinois fishing license and organize gear or charters independently.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer curated city itineraries?

A: **No**, Extended Stay America - Chicago - Schaumburg - Woodfield Mall does not offer curated city itineraries or dedicated concierge services. As a budget-friendly, extended-stay hotel, its services focus on essentials such as fully equipped in-room kitchens, complimentary Wi-Fi, on-site laundry, and grab-and-go breakfast. While front desk staff can often provide casual local directions or brochures for nearby suburban attractions (such as Woodfield Mall or Legoland Discovery Center), they do not provide personalized or curated city itinerary planning.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer hiking excursions?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer hiking excursions. It is a budget-friendly, extended-stay hotel that focuses on essential amenities such as fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. It does not operate tour services, guided excursions, or outdoor recreation programs. However, if you are looking to hike on your own in the area, several public parks and nature areas are located a short drive away, including: * **Spring Valley Nature Center & Heritage Farm** (approx. 1.5–2 miles away) * **Busse Woods (Ned Brown Forest Preserve)** (approx. 4–5 miles away), which features miles of paved and unpaved walking and biking trails.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer wine tastings?

A: **No**, Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall does not offer wine tastings. It is a budget, extended-stay hotel focused on self-catering amenities, such as in-room kitchens, guest laundry, free Wi-Fi, and grab-and-go breakfast. It does not have an on-site bar, restaurant, or wine-tasting programs. If you are looking for wine tastings nearby, restaurants and venues near Woodfield Mall (such as **Cooper's Hawk Winery & Restaurant** in nearby Arlington Heights or South Barrington) host wine tastings and flights.

Q: Does the property host retreat-style experiences at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not host retreat-style experiences. It is a budget-friendly, extended-stay hotel designed primarily for individual corporate, leisure, or long-term travelers. The property focuses on basic self-catering lodging (studio suites equipped with kitchenettes, free Wi-Fi, and grab-and-go breakfast) rather than event or retreat hospitality. It does not have dedicated conference/banquet centers, retreat programming, wellness spas, or event coordination services. If you are looking for venues that accommodate corporate retreats, wellness retreats, or group gatherings in the Schaumburg area, nearby full-service properties such as the **Renaissance Schaumburg Convention Center Hotel** or other full-service regional hotels are better suited.

Q: Does the property provide adventure tours at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall does not provide adventure tours. As a standard, budget-friendly extended-stay hotel, its amenities are focused on self-catering lodging (such as in-room fully equipped kitchens, free Wi-Fi, on-site guest laundry, free parking, and grab-and-go breakfast). It does not operate tour desks or offer outdoor/adventure excursion services. Guests looking for activities or excursions will need to arrange them independently through third-party tour providers in the greater Chicago and suburban area.

Q: Is there live entertainment at night at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there is no live entertainment at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. This property is a budget-friendly, extended-stay hotel focused on practical accommodations. It does not have an on-site bar, restaurant, lounge, or event stage. However, because the hotel is located right in the Woodfield Mall commercial district, live entertainment options are nearby—including venues like **The Improv Comedy Club** (at Woodfield Mall) and **Medieval Times Dinner & Tournament**, both just a short drive away.

Q: Is there structured programming for different age groups at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there is no structured programming or organized activities for different age groups at **Extended Stay America Suites - Chicago - Woodfield Mall**. This property is a budget extended-stay hotel geared primarily toward independent business and long-term leisure travelers. Its amenities are limited to basic accommodations—such as in-room kitchens, guest laundry, free Wi-Fi, and a grab-and-go breakfast. It does not operate kids' clubs, teen lounges, or scheduled family programming like a full-service resort would. However, the hotel is situated within short driving distance of several kid- and family-oriented attractions in Schaumburg, including: * **LEGOLAND® Discovery Center** (approx. 1.3 miles) * **Woodfield Mall** entertainment options (approx. 0.7 miles) * **Medieval Times Dinner & Tournament** (approx. 2.6 miles) * **The Water Works Indoor Water Park** (approx. 4.6 miles)

Q: What experiences are unique to this destination at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: While **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** itself is a functional, budget-friendly extended-stay property (offering fully equipped in-room kitchens, grab-and-go breakfast, and pet-friendly accommodations), its primary draw is its **immediate proximity to unique entertainment, dining, and shopping destinations** in Schaumburg's Woodfield district. The most notable experiences unique to this specific destination include: --- ### 1. Massive Retail & Experiential Shopping * **Woodfield Mall (under 1 mile away):** One of the largest shopping malls in the United States, spanning over 2 million square feet with nearly 300 retailers, specialty boutiques, and diverse dining spots. * **Streets of Woodfield:** An open-air lifestyle center adjacent to the mall featuring shopping, dining, and the **AMC Streets of Woodfield 20** theater. --- ### 2. World-Class Family & Themed Entertainment * **LEGOLAND® Discovery Center Chicago (~1.3 miles away):** An indoor LEGO experience featuring interactive rides, building workshops, a 4D cinema, and a miniature replica of the Chicago skyline built from over 1.5 million LEGO bricks. * **Medieval Times Dinner & Tournament (~2.6 miles away):** Set inside a replica 11th-century castle, this dinner theater experience features live jousting tournaments, sword fights, horsemanship, falconry, and a traditional four-course banquet served without utensils. * **Topgolf Schaumburg (~2 miles away):** Multi-level climate-controlled bays with high-tech driving ranges, casual lounge dining, and lawn games. * **Chicago Improv Comedy Club:** Located right at Woodfield Mall, hosting nationally recognized stand-up comedians and improv acts. --- ### 3. Niche Cultural & Natural Attractions * **Busse Woods (Ned Brown Forest Preserve, ~4 miles away):** A sprawling 3,700-acre natural preserve featuring a massive reservoir for kayaking and fishing, miles of paved biking and running trails, and a captive **elk herd** viewing pasture. * **Spring Valley Nature Sanctuary & Volkening Heritage Farm (~1.5 miles away):** A 135-acre oasis of restored prairie, wetlands, hiking paths, and an authentic 1880s living-history farm with livestock and seasonal demonstrations. * **Chicago Athenaeum International Sculpture Park (~2.4 miles away):** An outdoor park with large-scale contemporary sculptures set across forested meadows and walking trails.

Q: Are rideshares easy to get around Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, rideshares are very easy to get** around Extended Stay America - Chicago - Schaumburg - Woodfield Mall. A few details on what to expect: * **High Driver Availability:** Schaumburg is one of the busiest commercial and shopping hubs in Chicago’s northwest suburbs. Between Woodfield Mall, nearby office parks, convention facilities, and hotels, there is consistent traffic for both **Uber** and **Lyft**. Wait times are typically only 3 to 10 minutes. * **Proximity to O'Hare (ORD):** The hotel sits roughly 12–15 miles northwest of Chicago O'Hare International Airport. Because many drivers drop off and pick up passengers around the airport corridor and the surrounding suburbs, getting a ride to or from the airport is fast and seamless. * **Local Trips vs. Downtown Chicago:** * Getting a rideshare locally (to the mall, restaurants, or nearby grocery stores) is quick and inexpensive. * If you plan to take an Uber or Lyft into downtown Chicago (The Loop), it's easy to hail one, but expect higher fares and potentially heavy traffic along the I-90 corridor during peak hours. Many travelers opt to take a short rideshare to a nearby **Metra train station** (like Schaumburg or Arlington Heights) to take the commuter train into the city instead. * **Early Mornings / Late Nights:** Rides are available 24/7, though if you have a very early morning flight out of O’Hare, scheduling your ride in advance on the Uber or Lyft app is recommended for peace of mind.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer free local transportation?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer free local transportation or a shuttle service. Guests typically rely on personal vehicles, rideshares (such as Uber or Lyft), taxis, or local public transit (such as Pace bus routes) to get around the area. The hotel does, however, provide free on-site self-parking for guests.

Q: What are the typical foot traffic levels and business operating hours in the area around Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The area immediately surrounding the **Extended Stay America Suites – Chicago – Woodfield Mall** (located along **American Lane**, just east of Woodfield Mall and Meacham Road in Schaumburg, Illinois) reflects a blend of a corporate suburban corridor and one of Illinois’s busiest retail hubs. --- ### **1. Foot Traffic Levels** * **Immediate Hotel Surroundings (Low to Moderate):** * Outside the hotel along American Lane, **outdoor pedestrian foot traffic is quite low**. * The setting is designed primarily for automotive travel, featuring multi-lane parkways, corporate office campuses, large parking lots, and hotel clusters. * You will occasionally see extended-stay guests walking dogs, taking brisk strolls, or walking across to nearby eateries, but sidewalks are generally quiet compared to an urban center. * **Woodfield Mall & Streets of Woodfield (Very High Foot Traffic):** * Just across or down Meacham/Golf Roads (a 2- to 3-minute drive or a ~10- to 15-minute walk), **foot traffic inside the shopping centers is exceptionally heavy**. * **Woodfield Mall** is one of the largest shopping centers in the United States, drawing massive interior foot traffic, especially on Friday evenings, Saturdays, and Sundays, as well as during school breaks and the winter holiday shopping season. * **The Streets of Woodfield** (an open-air retail/entertainment complex just south) sees significant evening and weekend outdoor foot traffic around its restaurants, Legoland Discovery Center, and AMC theater. * **Vehicular Traffic (Very High):** * While pedestrian foot traffic on the streets directly outside is light, vehicular traffic on adjacent feeder roads (Golf Road/Route 58, Meacham Road, and access routes to I-90 / I-290) is heavy during morning and evening rush hours and midday shopping hours. --- ### **2. Typical Business Operating Hours** Operating schedules vary by business category across the commercial district: * **Woodfield Mall (Enclosed Mall):** * **Monday – Thursday:** Typically **10:00 AM – 8:00 PM** * **Friday – Saturday:** Typically **10:00 AM – 9:00 PM** * **Sunday:** Typically **11:00 AM – 6:00 PM** * *(Major department stores like Macy’s or Nordstrom may open an hour earlier or stay open slightly later).* * **Casual Dining & Sit-Down Restaurants:** * Schaumburg features a large density of chain and independent restaurants (e.g., along Meacham, Golf, and Higgins roads). * Most open for lunch around **11:00 AM or 11:30 AM** and close between **10:00 PM and 11:00 PM** on weekdays, extending to **11:00 PM – Midnight (or 1:00 AM)** on Friday and Saturday nights. * **Fast Casual & Breakfast/Coffee Shops:** * Area coffee shops (Starbucks, local drive-thrus) and bakeries typically open early, between **5:30 AM and 6:30 AM**, closing between **7:00 PM and 9:00 PM**. * Fast-food options with drive-thrus generally operate from **6:00 AM until Midnight or later**, with a few 24-hour drive-thrus located along main highway arteries. * **Big-Box Retailers & Grocery Stores:** * Surrounding plazas (Target, Woodfield Village Center, nearby Jewel-Osco / Meijer): * **General retail/Target:** Typically **8:00 AM – 10:00 PM** daily. * **Supermarkets:** Often open early (around **6:00 AM**) and close around **10:00 PM or 11:00 PM** (some Meijer locations in nearby suburbs operate on extended 24-hour or near-24-hour schedules). * **Entertainment (AMC Theatres, Legoland, Bowling/Arcades):** * **AMC Streets of Woodfield:** First showings generally start around **11:00 AM – Noon**, with the last screenings starting around **10:00 PM – 10:30 PM**. * Family attractions (like Legoland Discovery Center) typically operate from **10:00 AM to 5:00 PM / 6:00 PM**. * **Hotel Front Desk Services:** * Extended Stay America operates a **24-hour front desk**, though guest grab-and-go morning coffee/breakfast services generally run during standard morning hours (usually **6:00 AM – 9:30 AM**).

Q: What attractions are near Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** is located in Schaumburg's primary retail and entertainment corridor, making it very close to several popular attractions: ### Shopping & Entertainment * **Woodfield Mall** *(~1–2 miles / 5-minute drive)*: One of the largest shopping malls in the United States, featuring hundreds of department stores, specialty shops, and casual to fine dining options. * **LEGOLAND Discovery Center Chicago** *(~1.5 miles)*: Located in The Streets of Woodfield across from the main mall, this is a top family attraction with interactive Lego exhibits, 4D cinema, and rides. * **The Streets of Woodfield** *(~1.5 miles)*: An open-air lifestyle center adjacent to the mall featuring AMC Theatres, restaurants, and retail stores. * **Medieval Times Dinner & Tournament** *(~2.5 miles)*: A popular family-friendly dinner theater featuring jousting tournaments, sword fights, and equestrian performances in a castle setting. * **Enterrium** *(~1.5 miles, inside Woodfield Mall)*: A massive entertainment venue featuring bowling, arcade games, and dining. * **Odyssey Escape Game Schaumburg & X-Golf Schaumburg** *(< 1 mile)*: Indoor virtual golf simulation and immersive escape rooms located very close to the property. ### Nature & Parks * **Busse Woods (Ned Brown Forest Preserve)** *(~3–4 miles)*: A massive 3,700-acre county preserve featuring extensive paved biking/walking trails, a fishing lake with boat rentals, picnic groves, and an elk pasture. * **Spring Valley Nature Center & Heritage Farm** *(~3 miles)*: A 135-acre nature sanctuary with walking trails, a nature center, and a living-history 1880s working farm. ### Culture & Events * **Schaumburg Convention Center** *(~2 miles)*: Hosts major regional expos, conferences, and conventions throughout the year. * **Wood Library-Museum of Anesthesiology** *(< 0.5 miles)*: A specialized medical history museum located just steps away.

Q: Are there any laundry service promotions or discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: There are **no standalone laundry discounts or promotional deals** at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**. Here is how laundry works at this location: * **Self-Service Facility:** Like almost all Extended Stay America properties, this location provides a **24/7 coin- or card-operated guest laundry facility** (washers and dryers). * **Standard Fees Apply:** Using the washers and dryers incurs a standard per-load fee (typically around $2.50 to $3.50 per wash/dry cycle). Promotions from the hotel chain apply to **room rates, extended stay discounts, and loyalty perks**, but not to the on-site laundry machines. * **Complimentary Amenities:** Irons and ironing boards are provided in-room or upon request at the front desk at no charge. If you are looking to lower overall costs during your stay, you can sign up for the free **Extended Perks** program, which provides room discounts and partner retail savings, or take advantage of tiered discounts for longer stays (7+ or 30+ nights). For current machine pricing or detergent availability, you can contact the front desk directly at **(847) 517-9200**.

Q: Can I request dry cleaning at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, on-site dry cleaning services are generally not available** through this hotel. Like most Extended Stay America Suites properties, **Extended Stay America Suites – Chicago – Woodfield Mall** only provides **self-serve, coin-operated guest laundry facilities** (washers and dryers), along with in-room irons and ironing boards. If you need clothes dry-cleaned: * You will need to take them to a nearby local dry cleaner in the Schaumburg area (several are located a short drive away along Golf Road or Higgins Road). * The 24-hour front desk staff can often recommend nearby dry-cleaning services or drop-off locations upon request.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer on-site laundry services?

A: **Yes**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall offers **on-site guest laundry facilities**. * It features a self-service, coin- or card-operated laundromat for guest use. * Irons and ironing boards are also provided in the suites or available upon request at the front desk.

Q: How do I arrange laundry service at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, laundry is handled as a **self-service guest amenity** rather than a drop-off, full-service valet or dry-cleaning service. To wash your clothes on-site: 1. **Locate the Guest Laundry Room:** * Head to the on-site guest laundry facility (typically located on the ground floor near the main lobby or central common areas). Your room key card may be needed to access the room. 2. **Payment:** * The washers and dryers are coin-operated or run via an app/credit card reader. If machines require quarters, the **24-hour front desk** can provide change. 3. **Detergent & Supplies:** * You can bring your own detergent, or purchase single-use packets from the on-site vending machines/front desk (subject to availability). 4. **Ironing:** * An iron and ironing board are provided directly inside your suite for your use. *Tip: If you require professional wash-and-fold, tailoring, or dry-cleaning services, ask the front desk staff for recommendations on local dry cleaners and third-party laundry pickup services nearby in Schaumburg.*

Q: Is same-day dry cleaning available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, same-day dry cleaning is not provided directly by the hotel.** Extended Stay America Suites – Chicago – Woodfield Mall is an economy extended-stay property. Its laundry amenities are limited to: * **Self-service, coin/card-operated guest laundry facilities** (washers and dryers) located on-site. * **In-room iron and ironing board**. If you need same-day dry cleaning during your stay, you will need to take your items to a local dry cleaner in the immediate Schaumburg/Woodfield Mall area (such as nearby retail dry cleaners that offer same-day drop-off service).

Q: Is same-day laundry service available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, Extended Stay America Suites - Chicago - Woodfield Mall does not offer a full-service or same-day laundry/dry cleaning valet service. Instead, the hotel provides **self-service, coin-operated guest laundry facilities** on-site, allowing you to wash and dry your own clothes at your convenience. In addition, ironing boards and irons are available in the guest rooms. If you require professional same-day wash-and-fold or dry cleaning services, you will need to utilize a local laundromat or off-site dry cleaner in the Schaumburg area.

Q: Is there a fee for laundry services at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, there is a fee.** Extended Stay America does not provide free full-service laundry. Instead, the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall** features an on-site, 24/7 self-service guest laundry facility. The washers and dryers are **coin-operated / pay-per-use** (typically around $2.00 to $3.50 per wash or dry cycle), and detergent is usually sold separately from on-site vending machines.

Q: What are the laundry hours at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The guest laundry facilities at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** are open **24 hours a day, 7 days a week** for registered guests. * **Type:** Self-service / coin-operated (card payment is also supported on newer machines). * **Access:** Accessible via your room key card anytime. * If you need laundry detergent, change, or have questions about machine availability, the front desk is also staffed 24/7 and can be contacted directly at **(847) 517-7255**.

Q: What is the turnaround time for laundry service at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Woodfield Mall** does not offer a drop-off, full-service laundry or dry-cleaning service; therefore, there is **no official turnaround time**. Instead, the hotel provides a **self-service guest laundry room**: * **Availability:** Open 24 hours a day, 7 days a week. * **Facilities:** Coin-operated (or card-operated) washers and dryers. * **Time:** You can wash and dry your clothes at your own convenience, which typically takes about **60 to 90 minutes** for a full wash-and-dry cycle.

Q: What laundry services are available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The **Extended Stay America Suites – Chicago – Woodfield Mall** offers the following laundry amenities and services: * **Self-Service Guest Laundry Facility:** An on-site, coin-/card-operated laundromat equipped with washing machines and dryers available for guest use. * **In-Room Ironing Amenities:** Each suite includes an iron and a full-size ironing board (or available upon request at the front desk). *Note: The property specializes in self-service accommodations and does not typically provide full-service valet dry cleaning or wash-and-fold services.*

Q: Are loyalty perks included with packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America – Chicago – Schaumburg – Woodfield Mall**, loyalty benefits operate under the brand’s loyalty program, **Extended Perks**. Whether perks apply depends on what type of “package” you are booking: * **Direct Packages & Extended-Stay Rates:** If you book directly through Extended Stay America (via their website, mobile app, or phone) using promotional packages, weekly rates, or long-term packages, your loyalty account can be applied. You will receive standard **Extended Perks** benefits, which include: * Access to exclusive member-only room discounts. * Free early check-in and late checkout (subject to availability for stays of 7+ nights). * Automatic entries into monthly gift card drawings for completed nights. * Access to external discounts on dining, car rentals, and retail. * **Third-Party Travel Packages (Expedia, Priceline, Flight + Hotel Bundles):** If you book a package through an Online Travel Agency (OTA) or third-party vacation bundler, **hotel-specific loyalty discounts and rate perks generally do not apply**. Hotel chains typically do not combine loyalty rate discounts with third-party bookings, and stays booked through wholesale/opaque travel packages may not qualify toward loyalty promotions. **Key Details About Extended Perks:** Unlike traditional hotel programs (like Marriott Bonvoy or Hilton Honors), Extended Stay America **does not use points or elite tier levels**. Therefore, there are no points or point-multiplier perks to forfeit. Core on-site amenities—such as free Wi-Fi, fully equipped in-room kitchens, and grab-and-go breakfast—are standard for **all** guests regardless of booking method. *Tip: If you booked a third-party package, you can still present your Extended Perks member information at the front desk upon check-in; the front desk will honor stay-duration benefits like early check-in or late checkout if room availability permits.*

Q: Are member rates lower than public rates at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, member rates are lower than standard public rates** at Extended Stay America Suites – Chicago – Woodfield Mall (and across the brand generally). Details regarding their member pricing include: * **Exclusive Member Rates:** Members of Extended Stay America's loyalty program, **Extended Perks** (which is free to join), receive exclusive discounted rates compared to the standard "Best Available Rate" shown to non-logged-in public guests. * **Signing-Up Discounts:** New sign-ups typically receive a promotional welcome discount (often around 10% off) usable for future reservations. * **How to access them:** To see and book the member rate, you must log into your Extended Perks account on the Extended Stay America website or app when searching for dates at the Schaumburg/Woodfield Mall property.

Q: Are there AAA or AARP discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, discounts are available, though the senior program is structured slightly differently than an explicit AARP partnership:** * **AAA / Auto Club Discount:** Extended Stay America participates in the AAA program. You can select **"Auto Club/AAA"** from the rate dropdown when booking online or by phone. You will need to show a valid AAA membership card and photo ID at check-in. * **Senior Discount (In place of AARP):** While Extended Stay America does not require a formal AARP card, they offer a **Senior Discount** for guests aged **55 and older**. This rate is available to any senior traveler (including AARP members) and can be chosen directly from the rate dropdown when reserving a room. **Tips for booking:** * AAA and Senior discounts generally apply to short stays (typically 1–6 nights). * If you are planning an extended visit (7+ nights), Extended Stay America’s automatic weekly and monthly tiered rates often provide a deeper discount than the AAA or senior member rates. Be sure to compare rates when checking dates.

Q: Are there advance purchase discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, the **Extended Stay America Suites – Chicago – Woodfield Mall** (located in Schaumburg, IL) participates in Extended Stay America’s brand-wide **Advance Purchase Rate** program. Key details regarding these discounts include: * **Savings:** Booking early and choosing the Advance Purchase rate can save up to **10%** off standard flexible daily rates. * **Payment Terms:** This rate requires **full prepayment** at the time of booking. * **Cancellation/Restrictions:** Advance purchase bookings are typically **non-refundable** and non-changeable. If plans change or you cancel, you generally forfeit the payment. * **Availability:** Advance purchase rates are subject to availability, require booking a minimum number of days ahead of your arrival date, and may have blackout dates. ### Other Ways to Save: If advance purchase rates are unavailable or you need more flexibility: * **Extended Perks Rewards:** Signing up for their free loyalty program often gives an instant member rate discount (typically around 10% off) without the strict non-refundable terms. * **Weekly/Monthly Discounts:** Stays of 7+ or 30+ nights automatically trigger discounted tiered rates through the brand's *STAY longer. Save more.* program. * **AAA / Senior / Military Discounts:** Government, military, and auto-club memberships also offer discounted rates.

Q: Are there all-inclusive options at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no all-inclusive options at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**. Like most extended-stay and limited-service properties in the United States, it is designed for self-catering and independent stays rather than full resort-style packages. Instead, the stay includes basic complimentary amenities, such as: * **In-room kitchens:** Every suite has a refrigerator, stovetop, microwave, and basic cookware so you can prepare your own meals. * **Complimentary Grab-and-Go breakfast:** Light morning items (such as muffins, breakfast bars, oatmeal, and coffee). * **Free self-parking and Wi-Fi**. The hotel does not have on-site full-service restaurants, bars, room service, or meal/beverage packages. However, it is located right by Woodfield Mall and Streets of Woodfield, putting numerous dining and takeout options within a short drive or walk.

Q: Are there Black Friday or Cyber Monday deals at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not generally run its own unique, standalone Black Friday or Cyber Monday promotion; instead, it participates in **Extended Stay America’s brand-wide Cyber Week / Black Friday sales**. ### What to Expect: * **The Brand-Wide Cyber Week Sale:** Each year in late November (running through Cyber Monday and early December), Extended Stay America typically releases a nationwide **Cyber Week / Black Friday promo code** offering up to **50% to 60%+ off** stays across its properties, including the Schaumburg – Woodfield Mall location. * **Length-of-Stay Requirements:** The largest percentage discounts during these sales almost always require booking multi-night stays (e.g., 7+, 14+, or 30+ nights), though smaller discounts apply to shorter bookings. * **Third-Party Travel Booking Sites:** Online travel agencies like Booking.com, Expedia, and Priceline also feature Black Friday and Cyber Week sales that frequently apply to Extended Stay America properties. ### Tips to Secure the Deal: 1. **Check the Official Site During Thanksgiving Week:** Visit the **Extended Stay America Deals/Special Offers** page starting the week of Thanksgiving. The promo code is typically displayed on the homepage banner. 2. **Sign Up for "Extended Perks":** Extended Stay America's free loyalty program gives members direct access to promotional codes via email and an extra instant discount (typically 10% off) even outside major sale events. 3. **Compare OTA Rates:** Check sites like Expedia, Trivago, or Kayak around Cyber Monday, as platform-wide coupons or mobile-app-only promotions can sometimes beat or match direct booking rates.

Q: Are there corporate discounts available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, corporate discounts are available** at the **Extended Stay America Suites - Chicago - Woodfield Mall** in Schaumburg. Depending on how your business books travel, you can access corporate savings in several ways: 1. **Existing Corporate Rate Codes:** If your employer or client has a negotiated corporate account with Extended Stay America, you can select the **"Corporate Code"** option on the Extended Stay America booking portal and enter your company's corporate ID to apply the discounted rate directly to this location. 2. **Client Connect (Business Travel Program):** Companies that frequently book travel or manage extended-stay projects can set up custom corporate pricing through Extended Stay America’s **Client Connect** program. This provides negotiated preferred partner rates, direct billing capabilities, and discounts tailored for groups and multi-week projects. 3. **Length-of-Stay Discounts:** If your company does not have a formal corporate contract, Extended Stay America automatically applies tiered, discounted rates for extended stays (such as 7+ nights, 14+ nights, or 30+ nights). 4. **Direct Hotel Inquiries:** For local project crews, relocation needs, or group room blocks, you can contact the hotel front desk/sales department directly at **(847) 517-7255** to request a customized corporate or project rate.

Q: Are there credit card partner promotions at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America – Chicago – Schaumburg – Woodfield Mall** (and the Extended Stay America brand in general) does **not** have dedicated co-branded credit cards or ongoing, exclusive credit card partner tie-ins. However, you can still leverage credit card promotions and benefits at this property through several common avenues: --- ### 1. Targeted Issuer Offers (Amex Offers, Chase Offers, Capital One) * **Periodic Statement Credits:** Major credit card issuers regularly feature limited-time statement credits for Extended Stay America (e.g., *"Spend $150+, get $30 back"* or 5%–10% cash back). * **How to use them:** Check your **Amex Offers**, **Chase Offers**, **Capital One Offers**, or **Citi Merchant Offers** before booking. These offers generally require you to activate the deal and book directly through Extended Stay America’s official website or app. --- ### 2. Credit Card Travel Portals (Bonus Points / Travel Credits) * **Chase Travel / Capital One Travel / Amex Travel:** If you carry a travel card like the Chase Sapphire Preferred/Reserve, Capital One Venture, or American Express Platinum/Gold, you can book this hotel through their respective travel portals: * Earn elevated multipliers (e.g., 5x or 10x points per dollar spent). * Use annual statement credits (such as the Chase Sapphire Preferred $50 hotel credit or the Capital One Venture X $300 travel credit). --- ### 3. General Travel Category Multipliers * Extended Stay America codes under **travel/lodging** on Visa, Mastercard, and American Express merchant networks. * Cards offering flexible category multipliers (e.g., 3x points on general travel with the Chase Sapphire Reserve or Citi Strata Premier, 3% on travel with the Wells Fargo Autograph, or 2x on general spend) will automatically earn bonus rewards on direct bookings. --- ### 4. Brand-Direct Alternatives (Extended Perks) If you are looking for discounts directly through the property: * **Extended Perks:** Extended Stay America operates a free rewards program (**Extended Perks**) that provides an instant member rate discount, early check-in/late checkout privileges, and partner discounts on car rentals, retail, and dining. * **Special Group Rates:** AAA/CAA, AARP, government, and military rates are also accepted at the Woodfield Mall location and can be paid for with any credit card.

Q: Are there dining credit packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not offer dining credit packages. As a budget, extended-stay hotel, it does not feature an on-site full-service restaurant or bar. Food and beverage options at this property include: * **In-Suite Kitchens:** Every suite includes a fully equipped kitchen (refrigerator, stovetop, microwave, and utensils) designed for self-catering. * **Complimentary Grab-and-Go Breakfast:** Free basic morning items (such as coffee, muffins, and oatmeal) are provided in the lobby. * **Delivery Partnerships / Local Dining:** The brand partners with delivery apps (such as Grubhub perks for guests), and the hotel is located less than a mile from Woodfield Mall and surrounding retail centers offering dozens of dining options.

Q: Are there golf stay-and-play packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, there are no golf stay-and-play packages** at Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. Extended Stay America is a budget/midscale extended-stay lodging brand focusing on basic accommodations featuring in-room kitchenettes, free Wi-Fi, and grab-and-go breakfast. They do not operate golf courses or offer bundled resort/golf packages. However, if you choose to stay there, you can easily book your own tee times at several public golf courses located within a short drive: * **Schaumburg Golf Club:** A 27-hole municipal championship facility located about 3–4 miles away. * **Salt Creek Golf Club:** Located in nearby Wood Dale. * **Topgolf Schaumburg:** Located just minutes from the hotel if you are looking for driving-range entertainment. If you specifically require an all-in-one golf stay-and-play package in the Chicagoland suburbs, you would need to look into nearby full-service golf resorts, such as **Eaglewood Resort & Spa** in Itasca or **Grand Geneva Resort** across the state line in Lake Geneva.

Q: Are there group booking discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, group booking discounts are available** at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** through the brand's national group sales program. The discounts and booking procedures generally depend on the type and size of the group: * **Events, Weddings & Family Reunions:** Discounted group rates are offered when reserving a block of **10 or more rooms**. * **Business, Projects & Extended Travel:** Discounts are available for corporate groups, work crews, or project teams booking **5 or more rooms** for **7 nights or longer**. ### How to Request Group Rates * **Online:** Submit a group request directly via the [Extended Stay America Group Travel page](https://www.extendedstayamerica.com/groups) to receive a customized quote from their sales team. * **By Phone:** Contact Extended Stay America’s dedicated group sales department at **1-877-701-3383**. * **Direct Property Contact:** You can also call the Schaumburg – Woodfield Mall property front desk directly to connect with the local sales manager for customized rates, availability, and billing options.

Q: Are there holiday packages available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Woodfield Mall** does not offer traditional resort-style or all-inclusive "holiday packages" (such as packages bundled with flights, meals, or attraction passes). However, they do participate in **seasonal and holiday discounts/promotions**: * **Brand-wide Holiday Sales:** Extended Stay America frequently runs seasonal promotions (such as their winter/holiday sales or flash sales) offering percentage discounts (up to 40%–60% off longer stays or 10%–15% off short holiday trips) using promotional codes on their website. * **Length-of-Stay Discounts:** The hotel operates on a tiered pricing model where longer stays (weekly or monthly over the holiday period) receive significantly reduced rates. * **Standard Member/Discount Rates:** You can apply discounts for Extended Perks members, AAA/Auto Club, seniors (55+), and military/government personnel. To see current holiday rates or apply a promotional code, check the **Deals & Offers** section directly on the [Extended Stay America website](https://www.extendedstayamerica.com) or contact the property's front desk in Schaumburg.

Q: Are there last-minute deals available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Whether last-minute deals are available at the **Extended Stay America Suites - Chicago - Woodfield Mall** (1200 American Lane, Schaumburg) depends on exact travel dates and room occupancy. Nightly rates typically fluctuate between roughly **$65 and $95+ per night** on short notice. Ways to secure the lowest last-minute rate: 1. **Check Major Travel Aggregators:** * Platforms like **Hotels.com, Kayak, Priceline, Expedia, or HotelTonight** regularly show discounted last-minute rates or non-refundable same-day deals. 2. **Extended Perks Rewards Program:** * Extended Stay America offers immediate member-only discounts when booking directly through their website or app after joining **Extended Perks** (free to join). 3. **Weekly / Extended Discounts:** * Booking for consecutive days (typically 7+ nights or 30+ nights) automatically unlocks lower tier rates. 4. **Compare Nearby Sister Locations:** * Schaumburg has two other Extended Stay America locations nearby that often compete on price if the Woodfield Mall location is filling up: * *Extended Stay America Suites - Chicago - Schaumburg - I-90* * *Extended Stay America Suites - Chicago - Schaumburg - Convention Center* For immediate, same-day check-in pricing, check their listing directly on **ExtendedStayAmerica.com** or call the front desk at **(847) 517-9255** to ask if they have walk-in or day-of manager specials.

Q: Are there midweek specials at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not generally offer a permanent, standalone "midweek special" package. Instead, rate discounts and savings at this property typically operate through standard extended-stay pricing structures and general brand promotions: * **Lower Midweek Rates (Dynamic Pricing):** Depending on seasonal demand and local corporate travel, Sunday through Thursday nights frequently have lower base rates compared to peak weekends, but prices fluctuate daily based on occupancy. * **Length-of-Stay Discounts:** The hotel's primary savings model is based on the duration of your stay. Booking consecutive nights (such as 7+ nights, which covers midweeks) automatically triggers tiered discounts compared to booking individual 1- or 2-night stays. * **Brand Deals & Flash Sales:** Extended Stay America regularly runs seasonal promotional codes, flash sales, and member-exclusive discounts (via their free Extended Stay Rewards program) that can be applied to midweek bookings. * **Standard Affinity Discounts:** You can apply discounts for AAA/CAA, seniors (AARP), government/military, and advance-purchase rates for midweek travel. **Tip:** To see the best available midweek price for your dates, check directly on the [Extended Stay America website](https://www.extendedstayamerica.com) (or their mobile app) and enter your specific midweek check-in/check-out dates with an active promo code, or call the front desk directly to ask if any local manager-special discounts are currently being honored.

Q: Are there off-season discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Yes, you can secure significantly lower rates and "off-season" savings at **Extended Stay America Suites - Chicago - Woodfield Mall**, primarily through the area's seasonal demand patterns and brand promotions: ### 1. Seasonal / Off-Peak Price Drops * **Winter Season (November through March):** The greater Chicago area and the Schaumburg business corridor experience their tourism and corporate travel lull during the late fall and winter months (excluding major holiday weeks). During this off-peak period, base room rates at this property typically drop to their lowest of the year—often starting in the **mid-$60s to low-$70s per night** before taxes, compared to peak summer or convention periods when rates can be significantly higher. ### 2. Seasonal Sales & Promotional Codes Extended Stay America regularly runs seasonal nationwide sales that this location participates in, such as: * **Winter & Holiday Promotions** (e.g., "Dashing Through the Savings" or winter flash sales) offering variable tiered discounts. * **Fall & Spring Flash Sales** offering discounted rates on stays booked within specific promotional windows. ### 3. Length-of-Stay Discounts Even outside of seasonal rate dips, Extended Stay America uses a tiered pricing model based on the duration of your trip: * Stays of **7–29 nights** receive weekly discounts. * Stays of **30+ nights (monthly stays)** often receive discounts up to 30%–50%+ off the standard daily retail rate. ### 4. Other Ways to Lower the Rate * **Extended Perks Rewards Program:** Signing up for free at ESA.com unlocks exclusive member-only pricing and introductory discounts. * **Special Group Rates:** Discounts are available for **AAA/CAA members, seniors (55+), and military/government travelers**. * **Advance Purchase Rates:** Booking a non-refundable stay well ahead of your dates usually takes an extra percentage off the standard flexible rate.

Q: Are there romantic getaway packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer romantic getaway packages.** Extended Stay America operates as a budget-friendly, long-term accommodation brand. Its amenities are tailored primarily toward extended business travel, temporary relocations, and budget travelers. Standard offerings include: * Suites with full kitchens (stovetops, full-size refrigerators, microwaves) * Basic grab-and-go breakfast and free Wi-Fi * Self-service on-site laundry facilities They do not provide resort-style romantic packages, champagne/flower room-service add-ons, whirlpool suites, or fine-dining packages. ### Romantic Alternatives Nearby For couples planning a romantic getaway in the Schaumburg/Woodfield Mall area, higher-end or full-service hotels nearby offer romance packages and luxury amenities: * **Renaissance Schaumburg Convention Center Hotel:** A four-star full-service Marriott property featuring upscale dining, a cocktail lounge, an indoor pool, and modern luxury rooms. * **Hyatt Regency Schaumburg:** Offers full-service dining, room service, a heated pool, and proximity to shopping and entertainment. * **The Drake Oak Brook** *(approx. 20–25 minutes south)*: A classic historic hotel that frequently offers dedicated couples' romance packages featuring champagne, chocolate-covered strawberries, and breakfast in bed.

Q: Are there wedding or event room block discounts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, Extended Stay America offers group discounts for weddings and private events**, including at the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall** location, subject to availability. Key details about their room blocks and event booking policies include: * **Eligibility Minimums:** * Group discounts for weddings, private events, and family reunions generally require booking a block of **10 or more rooms**. * For longer stays (e.g., project/corporate bookings), blocks can start at **5 rooms** if guests are staying for seven nights or longer. * **Pricing & Availability:** Room block rates are not fixed; the exact discount depends on season, occupancy, day of the week, and length of stay. * **How to Request a Room Block:** * **By Phone:** Contact Extended Stay America’s dedicated group sales desk directly at **1-877-701-3383**. * **Online:** Submit an inquiry via the **Hotel Group Bookings & Rates** form on the official Extended Stay America website. * **Direct to Hotel:** You can also call the front desk at the Schaumburg - Woodfield Mall property to be connected with their local/regional sales coordinator.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a loyalty program?

A: **Yes.** As a brand property, the Extended Stay America – Chicago – Schaumburg – Woodfield Mall participates in the brand's loyalty program, called **Extended Perks**. Key details about the **Extended Perks** program: * **Cost:** It is free to join. * **Structure:** Unlike traditional hotel programs that track points or award tier statuses, Extended Perks focuses on instant savings and direct perks. * **Benefits include:** * **Exclusive Member Rates:** Discounted pricing on rooms when booking directly through Extended Stay America. * **Stay Perks:** Free early check-in and late checkout for stays of 7+ nights (subject to availability). * **Partner Discounts:** Instant coupon savings on rental cars, dining, retail shopping, and entertainment. * **Drawings & Giveaways:** Monthly prize drawings (such as $100 gift cards) for members. You can enroll directly through the Extended Stay America website or at the front desk.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have spring break promotions?

A: Extended Stay America typically does not run exclusive, property-specific “spring break” promotions for the **Chicago - Schaumburg - Woodfield Mall** location alone. Instead, savings during the spring season come through **chain-wide promotions and ongoing discounts**, which you can apply to this hotel: * **Brand-Wide Spring Sales:** Extended Stay America frequently runs seasonal spring campaigns (such as their *Spring Travel / Spring Break Deals* and seasonal flash sales), which offer discounted percentages using promotional codes available on their website. * **Length-of-Stay Discounts:** The Schaumburg - Woodfield Mall location offers automatic tiered discounts for longer stays (e.g., lower nightly rates when booking 7+ nights or 30+ nights), making it well-suited for extended spring break travel. * **Extended Perks Rewards:** Joining the free *Extended Perks* program provides an immediate discount (typically 10% off) plus access to member-only rates that apply year-round. * **Standard Affiliation Discounts:** You can also apply standard member discounts if you qualify, including AAA/Auto Club rates, Senior (55+) rates, and Government/Military discounts. **How to find active spring deals:** To see if a seasonal code is running during your specific dates, visit the **Special Offers** section on the [Extended Stay America website](https://www.extendedstayamerica.com) or check rates directly for the **Chicago - Woodfield Mall** hotel to see available promotional codes and member pricing.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer Christmas or New Year’s deals?

A: Yes, **Extended Stay America – Chicago – Schaumburg – Woodfield Mall** regularly participates in the brand’s seasonal **Christmas, winter, and holiday discount campaigns**, though deals will vary depending on length of stay and availability. Ways to access holiday-specific deals at this location: * **Chain-Wide Holiday Promotions:** Extended Stay America typically runs annual holiday sales around November and December (such as their *"Dashing Through the Savings"* or winter getaway promotions), offering tiered discounts—often ranging from 10% off short stays up to 40%–60% off weekly or monthly stays. * **Length-of-Stay Discounts:** Because it operates as an extended-stay property, stays of 7+ or 30+ nights automatically qualify for significant discounts (typically 20% to 45%+ off retail rates), making multi-week stays over Christmas and New Year’s considerably cheaper per night. * **Extended Perks Rewards:** Signing up for Extended Stay America’s free rewards program (*Extended Perks*) gives an instant **10% off** your booking, as well as access to member-only rates during the holiday period. * **Special Standard Discounts:** If holiday promotional codes are blacked out or unavailable for your specific travel dates, the hotel also accepts standard discounts including **AAA/CAA, AARP/Senior, and Military/Government rates**. **Tip:** Holiday rates and promo room blocks can fill up quickly near the Woodfield Mall area due to holiday shopping and seasonal travel. It is best to check the official [Extended Stay America website](https://www.extendedstayamerica.com) under their **"Deals & Offers"** section or call the property directly to verify which current holiday promo codes apply to your exact dates.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer discounts for booking direct?

A: **Yes, Extended Stay America – Chicago – Schaumburg – Woodfield Mall offers discounts and incentives for booking direct** through the brand's official channels (website, mobile app, or direct phone reservation): 1. **Extended Perks® Member Discounts:** Joining the free *Extended Perks* rewards program gives you access to exclusive member-only rates (often around 10% off direct bookings), along with special coupons and merchant partner discounts. 2. **Best Rate Guarantee:** If you book directly through esa.com or the app and find a lower publicly available nightly rate for the same room and dates on a third-party site within 24 hours, Extended Stay America will match that lower rate and take an **additional 10% off** (subject to claim submission guidelines). 3. **"Stay Longer, Save More" Tiered Rates:** Direct bookings automatically apply increasing tiered discounts for stays of 7+, 14+, 30+, or 90+ nights, which provide substantially lower average nightly prices compared to short-term stays. 4. **Special Direct Booking Deals:** Direct channels frequently offer promotions such as Advance Purchase discounts, senior rates, and military/government rates that may not be available across standard online travel agencies.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer family bundles?

A: **No**, Extended Stay America Suites - Chicago - Woodfield Mall does not offer packaged "family bundles". However, the property accommodates families through standard family-friendly features and policies: * **Kids Stay Free:** Children aged 17 and under stay free when accompanied by an adult/guardian. * **Family Accommodations:** Multi-bed options are available, such as studios with two double beds and one-bedroom suites featuring a king bed and a sleeper sofa. * **Amenities:** Rooms include fully equipped kitchens (full-size refrigerator, stovetop, and microwave) and free Wi-Fi, along with free parking and grab-and-go breakfast. * **Area Attractions:** While attraction tickets are not bundled into the room rate, the hotel is located very close to kid-friendly spots in Schaumburg, including Woodfield Mall, LEGOLAND® Discovery Center, and Medieval Times.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer government or military rates?

A: **Yes**, the Extended Stay America – Chicago – Schaumburg – Woodfield Mall offers discounted rates for government and military personnel. A few key details about this rate include: * **Eligibility:** Available to active-duty military, veterans, and U.S. federal and state government employees. * **Official Travel Benefits:** Extended Stay America supports the Department of Defense (DoD) Flat Rate Policy and provides per diem/TDY/PCS rate options (rates at or below 75% of per diem for stays of 31 consecutive nights or more). * **Booking:** You can access the rate on their website by selecting **"Government & Military"** from the rate dropdown menu when searching for dates, or by calling the hotel/reservations line directly. * **Identification:** You must present a valid government or military ID at check-in to confirm the discounted rate.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer long-stay discounts?

A: **Yes**, Extended Stay America – Chicago – Schaumburg – Woodfield Mall offers discounted rates for long-term stays. Because the Extended Stay America brand is designed specifically for longer visits, tiered pricing is built directly into their booking model: * **Weekly and Monthly Rates:** Discounts automatically apply for bookings of **7 or more consecutive nights**, with deeper discounts for stays of **30, 60, or 90+ nights**. * **Extended Plus Program:** If you stay 60 nights or longer, you can qualify for the Extended Plus rate tier, which offers their most heavily discounted nightly rates. * **Extended Perks:** Enrolling in their free *Extended Perks* program can provide additional member-only rate discounts and benefits (such as flexible check-in/out on 7+ night stays). You can see the discounted nightly averages automatically applied when searching for extended dates on the Extended Stay America website or by calling the property directly.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer referral discounts?

A: **Extended Stay America – Chicago – Schaumburg – Woodfield Mall** does not offer an everyday guest-to-guest "refer-a-friend" discount program. However, they do participate in several broader brand programs that offer discounts or referral commissions: * **Apartment / Corporate Referral Program:** Extended Stay America operates a formal business referral program for apartment complexes, relocation agents, and corporate partners. Approved referring entities can earn cash commissions when they refer clients who book and complete extended stays. * **Affiliate Referral Program:** For website publishers and digital referrers, ESA operates an affiliate program (via affiliate networks) offering commissions for consumed bookings referred via tracking links. * **Extended Perks (Free Rewards Program):** For individual guests, the best way to get a direct discount is through **Extended Perks**. Joining gives you an immediate signup discount code (typically 10% off your next booking), access to exclusive member rates, and discounts on dining, car rentals, and retail. * **Standard Discounts:** The Schaumburg location also honors standard brand discounts, including AAA/Auto Club, Senior/AARP, Military & Government rates, and tiered "Stay Longer, Save More" weekly and monthly rates.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer refundable vs non-refundable rate options?

A: **Yes**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall offers both refundable (flexible) and non-refundable rate options: * **Refundable / Flexible Rates:** Standard nightly and weekly flexible rates allow for free cancellation up until a specified property deadline—typically **up to 24 to 48 hours prior to check-in**. Canceling within the allowable window yields no penalty or fee. * **Non-Refundable / Advance Purchase Rates:** Discounted rates (such as **Advance Purchase** or promotional prepaid rates) require full prepayment at booking and are strictly **non-refundable and non-modifiable** if canceled outside a standard initial 24-hour grace window. * **Extended Stays (Extended Plus Program - EPP):** Longer-term reservations (typically 30+ nights) often require a deposit equivalent to 3 nights, which becomes non-refundable if canceled more than 24 hours after booking. *Tip: When booking directly via the Extended Stay America website or through third-party platforms (like Expedia or Booking.com), each room type will clearly display separate rate tiers labeled **"Free Cancellation"** versus **"Non-refundable"** so you can choose based on your travel flexibility.*

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall price match other sites?

A: **Yes, it does**, through the official brand-wide **Extended Stay America Best Rate Guarantee**. However, they do not match competitor prices instantly over the counter at check-in or via a quick phone call. You have to follow the company's formal price-matching procedure: ### How it works: 1. **Book direct first:** You must first make a confirmed reservation directly through an official Extended Stay America channel (their website `esa.com`, mobile app, call center, or directly at the hotel). 2. **Find a lower rate:** Within **24 hours** of booking, find a lower, publicly available nightly rate on an eligible third-party travel site (e.g., Expedia, Booking.com) for the exact same hotel, dates, room type, and cancellation/payment terms. 3. **Submit a claim:** You must submit an online **Best Rate Guarantee Claim Form** through the Extended Stay America website within 24 hours of booking (and at least 72 hours prior to arrival). 4. **The reward:** If verified and approved, Extended Stay America will match the lower rate and discount an **additional 10% off** your nightly rate. ### Important Exceptions & Rules: * The competing rate cannot be an unlisted/opaque rate (e.g., Priceline "Name Your Own Price" or Hotwire Hot Rates where the property is hidden before purchase). * It does not apply to member-only, loyalty, gated, or promotional rates (such as mobile-only app discounts, AAA, AARP, or corporate rates). * The booking terms must be identical (same occupancy, cancellation policy, etc.).

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall run limited-time promotions?

A: **Yes**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall location regularly participates in limited-time promotions. These promotions typically include: * **Seasonal Flash Sales:** Extended Stay America frequently runs brand-wide flash sales (such as seasonal sales, holiday deals, or member flash events) offering promo codes that yield discounts ranging from **20% to over 50% off** standard rates. * **Extended Perks Member Promotions:** Free members of the *Extended Perks* rewards program get access to exclusive, time-sensitive rate discounts and extra percentage-off promo codes. * **Advance Purchase & Length-of-Stay Discounts:** The hotel regularly offers temporary promotional discounts for early bookings, as well as heavily discounted tiered pricing for multi-night stays (e.g., 7+ or 30+ nights). * **Third-Party Travel Deals:** Online travel agencies (Expedia, Booking.com, Kayak, etc.) also routinely run limited-time discounts or flash markdowns for this specific property. To take advantage of an active limited-time promotion, check the **Special Offers / Deals** section directly on the official Extended Stay America website or sign in with an Extended Perks account prior to booking.

Q: Is breakfast included in any packages at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes.** You do not need to purchase a special package, as **complimentary breakfast is included with all stays** at the Extended Stay America Suites - Chicago - Woodfield Mall. The breakfast is a **grab-and-go (on-the-go)** style, typically served daily from **6:00 AM to 9:30 AM**. It generally includes items such as coffee, tea, breakfast bars, muffins, and oatmeal packets.

Q: Does the Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a fitness center?

A: **No**, the Extended Stay America Suites – Chicago – Woodfield Mall (located at 1200 American Lane in Schaumburg) **does not have an on-site fitness center**. Instead, the hotel provides guests with **complimentary access/use of a nearby off-site fitness facility**.

Q: Are accessible vanities available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, accessible vanities/sinks are available** in the designated mobility-accessible rooms at the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**. The property offers dedicated **Mobility Accessible** suites (such as the *Studio, 1 Queen Bed, Mobility Accessible*). Per the brand's ADA standards, these rooms feature modified bathroom layouts equipped with: * Lowered / wheelchair-accessible vanity counters with clearance underneath * Accessible sink controls and mirrors * Accessible toilets and grab bars * Bathtubs with grab bars or roll-in shower access **Tip:** When making a reservation, specifically select an **Accessible Room** and contact the front desk directly (+1 847-517-7255) prior to arrival to confirm that your assigned room meets all your specific vanity clearance and accessibility needs.

Q: Are all guestrooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall non-smoking?

A: Yes, Extended Stay America Suites – Chicago - Woodfield Mall is a non-smoking property.

Q: Are bathtub grab bars available for guest safety at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but specifically in the designated ADA accessible guest rooms.** At **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, bathtub grab bars are standard safety features in the **Mobility Accessible** room types (such as the *Studio, 1 Queen Bed, Mobility Accessible with Tub*). Standard (non-accessible) suites typically feature standard bathtubs/showers without installed safety grab bars. If you require grab bars for your stay, be sure to reserve an **accessible/mobility accessible room** when booking, or contact the front desk directly to confirm availability.

Q: Are connecting rooms available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, connecting rooms are generally not available** at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. Like most Extended Stay America properties, the rooms are self-contained studio or one-bedroom suites featuring individual kitchens and private entrances, and they do not have interior connecting doors between rooms. If you are traveling with a group or family, your options typically include: * **Booking adjacent (side-by-side) rooms:** You can contact the front desk directly prior to arrival to request rooms located next to or near each other, though this is subject to availability at check-in. * **Booking a larger unit:** The property offers one-bedroom suites (with a king bed and a sleeper sofa) or studio units with two double beds to accommodate more guests in a single suite. * **Nearby alternatives:** If interior connecting doors are a must, nearby full-service Schaumburg hotels (such as the *Embassy Suites Chicago Schaumburg Woodfield*, *Hyatt Regency Schaumburg*, or *Renaissance Schaumburg*) provide guaranteed or requestable connecting rooms.

Q: Are hearing accessible rooms and/or kits available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes.** In compliance with the Americans with Disabilities Act (ADA) and brand-wide accessibility policies, hearing accessibility accommodations and auxiliary aids are available at **Extended Stay America Suites – Chicago – Woodfield Mall**: * **Auxiliary Aids / Hearing Accessibility Kits:** The property provides auxiliary aids and communication equipment for guests who are deaf or hard of hearing upon request. These kits typically include visual smoke detectors/strobes, visual door-knock or doorbell alerts, and TTY/TDD telecommunication equipment. * **Accessible Rooms:** The hotel features ADA-compliant accessible suites (such as mobility/hearing accessible queen suites). ### Important Booking Tip Because auxiliary kits and designated accessible rooms are limited in number: * It is strongly recommended to **request hearing accessibility features in your reservation notes** at the time of booking. * You can also contact the hotel directly at **(847) 517-7255** or call Extended Stay America reservations at **1-800-804-3724** before check-in to ensure the appropriate kit or room setup is prepared for your stay.

Q: Are lowered electrical outlets available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall to enhance guest accessibility and safety?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** offers designated mobility-accessible suites equipped with ADA-compliant features (such as accessible paths, wide doorways, grab bars, and accessible bathing facilities); however, **lowered electrical outlets are not listed as a standard or guaranteed in-room feature across their suites**. Because specific in-room electrical configurations can vary depending on the particular accessible room layout: * **Contact the property directly** at **+1 (847) 517-7255** prior to booking or arrival. * Request an accessible room specifically mapped with reachable/accessible height outlets or ask the front desk to arrange extension solutions/accommodations to ensure your safety and accessibility needs are fully met.

Q: Are lowered view ports available in guest room doors at Extended Stay America - Chicago - Schaumburg - Woodfield Mall to enhance guest security?

A: **No, standard guest rooms do not come with lowered viewports (peepholes).** While the hotel does offer designated **Mobility Accessible suites** (which feature ADA modifications such as accessible door hardware, bathroom grab bars, and wheelchair-accessible clearance), lowered door viewports are not guaranteed across all accessible or standard rooms. If you require a lowered security viewport/peephole for your stay, Extended Stay America advises contacting the property directly (or their central accessibility line at **1-800-804-3724**) prior to booking or arrival to verify whether an assigned accessible unit is fitted with this feature.

Q: Are mobility accessible rooms and/or kits available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, mobility accessible rooms and auxiliary accessibility accommodations are available** at the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** (located at 1200 American Lane, Schaumburg, IL): * **Mobility Accessible Rooms:** The property offers designated accessible studio suites (such as the *Studio, 1 Queen Bed, Mobility Accessible* room). These rooms include: * Accessible bathroom layouts with grab bars and accessible toilets. * Accessible tub/shower units with reachable controls. * Accessible door widths and clearance around standard studio amenities (kitchenette, desk, sleeping area). * **Mobility Accommodations & Auxiliary Aids:** * **Bed Frame Removal:** Guests with mobility needs can request the bed frame to be removed to lower the height/surface of the bed. Extended Stay America requests that this accommodation be submitted at least **48 hours in advance** of check-in. * **Property Accessibility:** Features include wheelchair-accessible parking (standard and van accessible), step-free routes from arrival points into the lobby, accessible elevators, and an accessible registration desk. * **Mobility/Accessibility Kits:** While auxiliary aids and services are provided upon request, specific portable kit items (such as portable transfer benches, shower chairs, or hearing/visual kits) are subject to on-site inventory. **Recommendation:** Because accessible room types are limited, it is best to select a designated mobility-accessible room directly when booking and contact the property (or Extended Stay America's accessibility line at **1-800-804-3724**) ahead of time to confirm specific equipment needs (like shower chairs or bed frame adjustment).

Q: Are smoking rooms available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Smoking rooms are not available at Extended Stay America Suites – Chicago - Woodfield Mall, as it is a non-smoking property.

Q: Are there shops and services at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At the hotel itself, options are limited to basic extended-stay guest amenities rather than full retail shops or full-service facilities: ### **On-Site Services & Facilities** * **Front Desk:** 24-hour reception. * **Laundry:** On-site, self-service/coin-operated guest laundry facilities. * **Food & Snacks:** * Complimentary grab-and-go breakfast (muffins, coffee, cereal, etc.). * Vending machines for drinks and snacks. * **Housekeeping:** Housekeeping services are available (typically scheduled or upon request, subject to stay length/fees). * **Connectivity & Parking:** Free Wi-Fi throughout the property and free on-site self-parking. * **Pet Services:** Pet-friendly accommodations (additional fees apply). --- ### **Shops & Dining (Off-Site / Nearby)** The hotel does not have on-site retail stores, gift shops, or a sit-down restaurant. However, it is located right in Schaumburg's primary retail district: * **Woodfield Mall:** Less than a mile away, offering hundreds of stores, department stores, and dining options. * **Streets of Woodfield:** Just over a mile away, featuring retail shops, entertainment (AMC Theatres, Legoland Discovery Center), and multiple casual and fine-dining restaurants. * **Grocery Stores & Everyday Services:** Several supermarkets (such as Whole Foods, Jewel-Osco, and Target) and pharmacies are located within a short 5- to 10-minute drive, convenient for stocking the in-room full kitchens.

Q: Are transfer showers available in guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, transfer showers are generally not available** in the guest rooms at the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**. The accessible guest rooms at this specific location are equipped with **accessible bathtubs with grab bars** (shower/tub combinations), rather than dedicated ADA transfer shower stalls. Because accessibility configurations and portable equipment (such as portable transfer benches or shower chairs) can vary, it is recommended to contact the property directly at **(847) 517-9255** or Extended Stay America Reservations to verify whether they can accommodate your specific bathing transfer needs.

Q: Are video games available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the hotel itself does not offer video games, gaming consoles, or an on-site arcade. As a budget extended-stay property, its amenities are limited to standard essentials like in-room kitchens, flat-screen TVs with basic cable, free Wi-Fi, and laundry facilities. However, because the hotel is located right next to **Woodfield Mall**, there are dedicated gaming and arcade venues just minutes away, such as **Enterrium** (which features a large arcade and bowling) and **Round1 Bowling & Arcade** at the mall.

Q: Are visual alarms available in public areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, visual fire and emergency alarms are available in the public areas and common hallways at Extended Stay America Suites - Chicago - Woodfield Mall. If you require visual notification appliances or strobe alarms inside your guest room, you can request a hearing-accessible suite when booking or contact the property directly.

Q: Can I connect multiple devices to the free internet at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, you can connect multiple devices** to the free Wi-Fi at Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. ### How It Works: * **Connection process:** When you join the hotel’s Wi-Fi network on your phone, laptop, or tablet, your browser will redirect you to a captive portal (login page). You will enter the network password/access code provided at check-in (often printed on your keycard jacket). * **Multiple devices:** You can repeat this login process on each device you want to connect. There is no strict one-device-per-room limitation. ### A Few Things to Keep in Mind: * **Speed and Bandwidth:** The standard complimentary Wi-Fi is meant for everyday tasks like web browsing, emails, and social media. If you have multiple devices connected simultaneously doing data-heavy tasks (such as HD streaming or video conferencing), bandwidth across the room may feel constrained. Extended Stay America offers paid "Enhanced Wi-Fi" upgrades if you need faster speeds. * **Devices Without Browsers:** If you are connecting a device that lacks a built-in web browser (like certain gaming consoles, Apple TVs, or smart speakers), you may need to call the hotel's 24/7 guest Wi-Fi technical support line (the front desk can provide the direct number) so they can manually register the device’s MAC address to bypass the login portal.

Q: Can I make a reservation without a credit card at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, you cannot complete or guarantee a reservation without a credit card.** Here are the specific payment and reservation policies for this property and brand: * **Reservation Guarantee:** Extended Stay America requires a valid credit card (or debit card) to hold and guarantee the room, whether booking online or by phone. * **Check-In & Incidentals:** When checking in, the hotel policy specifies that a valid credit card matching a government-issued photo ID is required to cover the room charges as well as an incidental deposit (typically up to $250). * **Cash Policy:** This location does not accept cash for check-in on shorter stays (cash is strictly not accepted at check-in, and across the chain it is only ever considered for extended stays of 7+ nights with prior front-desk approval). ### Potential Alternatives: * **Debit Card:** You can generally use a debit card with a major credit network logo (Visa/Mastercard) in place of a credit card, but be aware that the hotel will place a temporary authorization hold for the room plus the incidental deposit (usually $100–$250), which temporarily locks those funds in your bank account. * **Third-Party Credit Card Authorization:** If you do not have a card yourself, someone else (such as a friend, family member, or company) can complete and submit an official **Credit Card Authorization Form** with their card and ID directly to the hotel before your arrival.

Q: Can I pay for the deposit with a credit card at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, you can pay for the deposit with a credit card.** In fact, Extended Stay America prefers a major credit or debit card for the incidental deposit. Key details regarding the deposit at Extended Stay America: * **Amount:** The required refundable security/incidental deposit is typically up to **$250** at check-in. * **Card Hold:** When using a credit card, the amount is usually placed as a temporary authorization hold rather than a finalized charge. * **Refund/Release Timeline:** The hold is released upon check-out, assuming no room damage or incidental fees occur. It typically takes **5 to 14 business days** to reflect back on your account, depending on your bank. * **Requirements:** The name on the credit card must match the government-issued photo ID of the primary registered guest checking in.

Q: Can I request early check-in or late check-out at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, you can request early check-in or late check-out** at Extended Stay America Suites Chicago - Woodfield Mall. Both options are **subject to room availability** and cannot be guaranteed in advance. Depending on the time requested, Extended Stay America brand policy typically assesses the following guidelines and fees: ### **Early Check-In** (Standard check-in begins at 3:00 PM) * **Between 12:00 PM and 3:00 PM:** Generally accommodated **free of charge**, provided a cleaned and inspected room of your type is available. * **Between 7:00 AM and 12:00 PM:** Subject to availability for a fee of **$10.00 per hour** plus tax. * **Prior to 7:00 AM:** Treated as extending the stay to the previous night; subject to a fee equal to the previous day’s full room rate and tax (minimum $50). --- ### **Late Check-Out** (Standard check-out is 11:00 AM) * **After 11:00 AM up to 4:00 PM:** Subject to front desk approval, typically billed at **$10.00 per hour** plus applicable taxes (capped up to around $50). * **After 4:00 PM:** Assessed a full additional night’s stay at the current Best Available Rate. --- ### **Tip:** Contact the front desk at least 24 hours prior (or the morning of your arrival/departure) to check if your room is ready or if your departure time can be extended. Exact availability and fee waivers often depend on hotel occupancy levels on that specific day.

Q: Do children stay free at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, children stay free** at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. Under Extended Stay America’s brand policy, **children under 17 (ages 17 and younger) stay free** when sharing a room with an accompanying parent or adult guardian, using the room's existing bedding. *Note: While children stay free, maximum room occupancy limits (usually 2 to 4 guests, depending on the suite and bed configuration) still apply.*

Q: Do I need to log in or use a special code to access the free internet at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, you will need to log in via a browser portal and may need an access code.** The network does not connect completely open or password-free: 1. **Captive Portal Login:** When you connect your device to the hotel's Wi-Fi network, a browser pop-up (captive portal) will prompt you to complete the sign-in. 2. **Access Code / Room Info:** To authenticate, you will typically be prompted to enter your **room number and last name**, or enter an **access code**. 3. **Where to Find the Code:** Per Extended Stay America's standard policy, this access code/network password is printed directly on your **keycard sleeve** at check-in. If you do not see a code on your keycard jacket or have trouble opening the portal, the front desk can provide the current code and assist with logging in.

Q: Do the accessible rooms in Extended Stay America - Chicago - Schaumburg - Woodfield Mall have doors that provide a 32-inch wide opening?

A: **Yes.** Under the Americans with Disabilities Act (ADA) Accessibility Guidelines, designated mobility-accessible hotel guest rooms are legally required to provide doorways—including entry and interior passage doors (such as the bathroom door)—with a **minimum clear opening width of 32 inches** when the door is opened to 90 degrees. Because Extended Stay America properties (including the Chicago - Schaumburg - Woodfield Mall location) comply with ADA mobility standards for their accessible suites, their accessible rooms are designed to provide at least a 32-inch clear opening. If you require exact measurements for specialized medical equipment or wish to confirm the exact layout of a specific assigned suite, you can reach out directly to the property's front desk at **+1 (847) 517-7255**.

Q: Do the room windows at Extended Stay America - Chicago - Schaumburg - Woodfield Mall open for guest comfort and ventilation?

A: **Yes, the windows in the guest suites open.** Consistent with standard Extended Stay America properties (which include in-room kitchens/cooktops), the rooms feature functional, sliding windows equipped with screens so guests can let in fresh air and ventilate the room. *Note: For guest safety and building security, the windows are typically fitted with built-in safety stops or restrictors that limit how wide they can be opened (usually a few inches).*

Q: Do you offer Resort or Day Passes that will allow access to the amenities at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer day passes or resort passes. Extended Stay America properties are budget-friendly, long-term residential-style hotels rather than full-service resorts. This specific location focuses on basic accommodations (such as in-room kitchens, on-site guest laundry, free Wi-Fi, and grab-and-go breakfast) and does not feature resort-style amenities like a pool or spa that are typically accessible via day-pass platforms. Facilities and amenities are reserved exclusively for registered overnight guests.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall accept credit card authorization forms?

A: **Yes**, Extended Stay America locations—including the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**—accept credit card authorization forms for third-party billing (such as a company, friend, or family member paying for the room and taxes). Important procedures to keep in mind: * **Must be submitted prior to arrival:** The cardholder must complete and submit the official **Extended Stay America Third-Party Credit Card Authorization Form** before the guest checks in. * **Required documentation:** The hotel typically requires the form to be accompanied by a clear copy of the cardholder's government-issued ID and the front/back of the credit card to prevent fraud. * **Incidental holds & guest ID:** Even if the room and tax are covered by a third party, the checking-in guest must present a valid government-issued photo ID. Depending on what charges the third party authorizes, the arriving guest may also need to provide their own card at check-in for the refundable incidental deposit (usually up to $250). **Tip:** Contact the Schaumburg property directly prior to arrival to request their specific digital/fax authorization form and verify submission deadlines to ensure a smooth check-in.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall charge a resort fee for guests?

A: **No**, the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall does **not** charge a resort fee. Standard amenities such as Wi-Fi, self-parking, and grab-and-go breakfast are included in the room rate. Like most extended-stay properties, the only additional fees charged would be for optional services or incidentals, such as pet fees (if traveling with pets) or extra phone/cleaning services.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a BBQ or picnic area?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not have an on-site BBQ grill or designated picnic area. The property focuses on basic extended-stay essentials, including: * In-room fully equipped kitchens (stovetop, microwave, full-size refrigerator) * On-site guest laundry facilities * Pet-friendly accommodations * Grab-and-go breakfast and free parking If you are looking for outdoor grill or picnic spaces nearby, local public parks such as the **Busse Woods / Ned Brown Forest Preserve** (just a short drive away) offer picnic groves and outdoor recreation areas.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a game room?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not have a game room. As a budget extended-stay property, its amenities are basic and focused on longer-term practical needs, including fully equipped in-room kitchens, free Wi-Fi, on-site guest laundry, free parking, and grab-and-go breakfast. For entertainment or arcade gaming, you would need to visit nearby attractions, such as the entertainment centers inside or around Woodfield Mall (such as Dave & Buster's, Enterrium, or Pac-Man Entertainment nearby).

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a reservation link?

A: Yes, you can make reservations directly through the hotel chain or via major travel booking platforms: * **Official Website:** You can book directly on the [Extended Stay America Suites – Chicago – Woodfield Mall page](https://www.extendedstayamerica.com) by selecting your travel dates and room type. * **Third-Party Booking Sites:** The property is also available to reserve on major travel sites such as [Booking.com](https://www.booking.com), [Expedia](https://www.expedia.com), and [Trip.com](https://www.trip.com).

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a reward program?

A: **Yes**, as part of the Extended Stay America brand, this location participates in **Extended Perks**, the chain's free guest loyalty program. Unlike traditional point-earning hotel programs, Extended Perks focuses on instant savings and discounts rather than points and tiers: * **Exclusive Member Rates:** Discounted room rates when booking directly. * **Registration Discount:** An instant discount (typically around 10% off) toward your next stay upon signing up. * **Stay Perks:** Complimentary early check-in and late checkout for stays of 7 nights or longer (subject to availability). * **Prize Drawings:** Automatic entry into monthly drawings for gift cards and prizes based on the nights you stay. * **Partner Discounts:** Access to deals on rental cars, restaurants, retail shopping, and entertainment.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a shoe shine stand?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not have a shoe shine stand. As a budget, extended-stay hotel, it focuses on essential accommodations (in-room kitchens, free Wi-Fi, self-serve laundry facilities, and grab-and-go breakfast) and does not offer full-service amenities like shoe shine services or stands.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall measure water usage per room night?

A: **No, there is no public record or indication that the Extended Stay America - Chicago - Schaumburg - Woodfield Mall measures or tracks water usage per room night.** Extended Stay America does not publish property-level environmental, social, and governance (ESG) reporting or per-guest/per-room sustainability metrics. While the brand incorporates general conservation measures (such as standard low-flow fixtures and infrequent scheduled housekeeping), individual sub-metering or operational reporting of water consumption per occupied room night is not tracked or reported for this hotel.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer a toilet seat at wheelchair height for disabled guests?

A: **Yes.** The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** features ADA-compliant, mobility-accessible guest rooms. In accordance with ADA standards, these accessible rooms include accessible bathrooms equipped with **wheelchair-height (accessible/comfort-height) toilets** (typically 17 to 19 inches from floor to seat) alongside grab bars and clear floor clearance for transfers. When booking, make sure to specifically select an **Accessible** room type (such as the *Studio 1 Queen Bed, Mobility Accessible*). If you require specific measurements, a raised seat riser, or a roll-in shower setup, it is recommended to contact the property directly at **(847) 995-1510** to confirm and note your accommodation request.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer babysitting services?

A: **No**, Extended Stay America - Chicago - Schaumburg - Woodfield Mall does not offer babysitting or childcare services. As a budget extended-stay property, their on-site amenities are limited to self-service features such as in-room kitchens, free Wi-Fi, on-site laundry facilities, grab-and-go breakfast, and free parking. If you need childcare during your stay, you will need to arrange for a third-party, local babysitting or nanny service in the Schaumburg area.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer complimentary long distance calls?

A: **No**, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer complimentary long-distance calls. In-room telephone calls to external numbers are subject to fees: * **Long-distance calls:** Not included; standard long-distance calling charges apply. * **Local & toll-free (1-800) calls:** Depending on current property terms, these may be complimentary or carry a nominal per-call fee (typically around $1.00 per call across Extended Stay America locations). Calls to the front desk, other guest rooms, and 911 are free.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer event planning services?

A: **No**, Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer event planning services. As a budget-friendly, extended-stay hotel, its amenities are focused on self-sufficient accommodations, such as suites with fully equipped kitchens, free Wi-Fi, on-site guest laundry, and grab-and-go breakfast. The property does not have dedicated event staff, catering services, or banquet/event spaces. If you need event planning or venue facilities in that area, you will need to look into full-service hotels nearby (such as the Hyatt Regency Schaumburg or the Renaissance Schaumburg Convention Center Hotel) or independent meeting venues in the Schaumburg/Woodfield area.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer free internet access for guests?

A: Yes, Extended Stay America Suites – Chicago - Woodfield Mall offers free WiFi for guests.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer lever handles on guest room doors?

A: **Yes.** The hotel’s mobility-accessible guest rooms feature ADA-compliant hardware, which includes accessible lever handles on doors (as well as lever-style controls). In addition, standard commercial interior and entry doors across the property use standard keycard locksets with lever handles. If you require an accessible room specifically configured with accessible door hardware and features, make sure to reserve a **Mobility Accessible** room type when booking, or contact the property directly at (847) 517-7255.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer non-smoking public areas?

A: Yes, Extended Stay America Suites – Chicago - Woodfield Mall is a non-smoking property.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall provide transportation arrangements?

A: **No**, the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not provide shuttle services or make transportation arrangements. Guests staying at this location are responsible for their own transportation. Common alternatives include: * **Rideshares & Taxis:** Uber, Lyft, and local taxi companies readily service the area, connecting to nearby shopping, business parks, and Chicago O'Hare International Airport (ORD). * **Public Transit:** The hotel is served by local **Pace Bus** routes (such as Route 606), which connect to the Rosemont CTA station and surrounding Schaumburg destinations. * **Personal or Rental Vehicles:** The hotel offers **free on-site self-parking** for guests.

Q: Has Extended Stay America - Chicago - Schaumburg - Woodfield Mall received any official cleanliness or sanitation certification?

A: **Extended Stay America – Chicago – Schaumburg – Woodfield Mall** has **not** received an independent, third-party cleanliness or sanitation certification (such as the Ecolab Science Certified seal, the GBAC STAR facility accreditation, or a Sharecare Health Security VERIFIED badge). Like other locations in the chain, the hotel operates under Extended Stay America's corporate **STAYconfident** health and safety program. Under this internal brand initiative, the hotel follows: * Cleaning and disinfecting protocols developed in partnership with **Procter & Gamble (P&G) Professional** (using commercial products such as Mr. Clean, Spic and Span, and Comet). * A proprietary **10-point room cleaning inspection process** conducted by management prior to guest check-in. While these protocols govern the property’s sanitation standards, they are **internal brand practices and supplier partnerships**, not accredited third-party cleanliness certifications.

Q: How can I modify or cancel my reservation at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: How you modify or cancel your reservation depends on whether you booked directly through Extended Stay America or via a third-party website: --- ### Option 1: If You Booked Directly (ExtendedStayAmerica.com or Phone) #### **Online:** 1. Go to the [Extended Stay America website](https://www.extendedstayamerica.com/). 2. Click on **"Manage Reservation"** (or **"Find Reservation"**) located near the top of the homepage. 3. Enter your **Confirmation Number** and **Last Name** (or log in to your Extended Perks account). 4. Follow the prompts to adjust your dates, change room type, or cancel the stay. 5. Ensure you receive an updated cancellation/modification confirmation number and email. #### **By Phone:** * **Direct Property Line:** Call the hotel directly at **(847) 517-7255**. * **Extended Stay America Central Reservations:** Call **1-800-804-3724**. --- ### Option 2: If You Booked Through a Third Party *(Expedia, Booking.com, Hotels.com, Priceline, Agoda, etc.)* * Hotel staff cannot directly change or refund reservations booked through an Online Travel Agency (OTA). * You must log in to the account/app of the service you used or call their customer support to request a change or cancellation. --- ### Important Policy & Deadline Reminders * **Standard Rates:** Most standard/flexible reservations allow free cancellation or changes up until **6:00 PM local hotel time on the date of arrival** (check your specific booking confirmation to verify). * **Advance Purchase Rates (AP):** Non-refundable rates typically can only be canceled within 24 hours of making the initial booking. * **Extended Plus Program (EPP):** Extended stay discount rates may forfeit a deposit (often equivalent to 3 nights plus tax) if canceled late. * **Late Cancellation / No-Show:** Canceling after the designated cutoff usually results in a charge for the first night's room rate plus tax.

Q: How often does housekeeping come at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites - Chicago - Woodfield Mall**, housekeeping is scheduled based on the length of your stay: * **Stays of 1 to 7 nights:** Routine full-service housekeeping is **not provided** automatically. Housekeeping is strictly available **upon request** (or for an additional fee). * **Stays of 8 nights or longer:** One complimentary **Full Service cleaning is provided every two weeks (every 14 days)**. This includes vacuuming, dusting, changing bed linens and towels, emptying trash, and cleaning the kitchen and bathroom. * **Fresh Linens & Towels:** You can exchange used towels and bed linens for fresh ones at the front desk at any time during your stay. * **More Frequent/Daily Cleaning:** If you want more frequent or daily housekeeping, you can arrange it through the front desk for an **additional charge**.

Q: Is a credit card required to secure my rate at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, a credit card (or valid debit card) is required** to book and secure your rate at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**. Key payment and check-in policies to keep in mind: * **Securing the Booking:** A valid payment card is required when booking to hold the reservation and guarantee your rate against cancellation or no-show policies. * **Check-In Requirements:** You will need to present a government-issued photo ID and the physical credit/debit card at check-in. * **Cash Policies:** This property does not accept cash for short-term stays (less than 7 nights), and several booking platforms specify the location is generally cashless at check-in. * **Incidental Deposit:** Extended Stay America places a temporary security/incidental hold of up to **$250** on your credit or debit card at check-in, which is released after departure pending room inspection.

Q: Is a safe deposit box available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, a safe deposit box is available at the hotel. Extended Stay America maintains front-desk safe deposit boxes across its properties for guest use, and the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** location offers a safe-deposit box at the front desk. You can request access to one upon check-in or by speaking with the front desk staff.

Q: Is a voltage converter available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, a voltage converter is not a standard amenity provided in guest rooms at the Extended Stay America Suites - Chicago - Woodfield Mall. Like most economy and extended-stay hotels in the United States: * Outlets supply standard US electrical power (**120V, 60Hz, Type A/B sockets**). * While the front desk may occasionally keep leftover **plug adapters** from past guests, they typically do not provide heavy **voltage step-up/step-down converters** due to liability and fire-safety concerns. ### Recommendations: 1. **Check your device label:** Most modern portable electronics (such as laptops, smartphones, and camera chargers) are dual-voltage (`Input: 100–240V, 50/60Hz`) and only need a simple, inexpensive **plug adapter**, not a voltage converter. 2. **If you have high-draw heating appliances:** Items like hair dryers, flat irons, or kettles designed strictly for 220–240V will require a heavy-duty converter (or are best left at home, as dual-voltage travel versions or US replacements are usually cheaper). 3. **Purchasing nearby:** Because the hotel is adjacent to **Woodfield Mall** and surrounding retail corridors, you can easily purchase travel adapters or converters nearby at retailers like Target, Best Buy, or Walmart.

Q: Is an adjustable-height hand-held shower wand available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but specifically in the hotel’s designated accessible rooms.** At **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**, standard guest rooms typically feature fixed showerheads over a tub/shower combination. However, their **mobility-accessible suites** (such as the Queen Studio Disability Access / Accessible Tub suites) are equipped with accessible bathroom features, including grab bars and an adjustable-height, hand-held shower wand. If this feature is essential for your stay, make sure to specifically book a **Mobility Accessible** room type and confirm your accessibility requirements directly with the property when making your reservation.

Q: Is direct billing available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, direct billing is available**, but it is generally reserved for corporate and business accounts and requires advance approval. Key details on how direct billing works at this location: * **Corporate / Business Accounts:** Extended Stay America handles direct billing through its corporate travel programs (such as *Client Connect*) or through a property-level corporate direct-bill application. Companies must complete a credit application and establish a direct billing agreement before guest check-in. * **Credit Card Authorization (Third-Party Payment):** If a company or individual simply wants to pay for someone else’s stay without a formal credit line, the hotel accepts a completed **Credit Card Authorization Form** along with a copy of the card and valid photo ID submitted ahead of arrival. * **Standard Guest Policy:** Individual non-corporate guests cannot be billed after checkout; standard policy requires payment in advance (upon check-in) using a credit or debit card, along with an incidental deposit hold. **Recommendation:** Contact the hotel directly at **+1 (847) 517-9255** (or through your corporate travel manager / Extended Stay America sales representative) several days prior to arrival to request the credit application or credit card authorization form and ensure it is processed on file.

Q: Is Extended Stay America - Chicago - Schaumburg - Woodfield Mall certified by a globally recognized sustainable certification program?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall (located at 1200 American Lane, Schaumburg, IL) is **not certified** by any major, globally recognized sustainable certification program. * **Major Certification Programs:** The property does not hold certifications from recognized environmental or sustainable tourism bodies, such as: * **LEED** (U.S. Green Building Council) * **Green Key Global / Green Key International** * **EarthCheck** * **Green Globe** * Programs accredited by the **Global Sustainable Tourism Council (GSTC)** * **OTA & Listing Data:** While major booking platforms (like Expedia, Booking.com, and Hotels.com) feature eco-certified badges and filters for sustainable properties, this particular hotel does not qualify for or carry an "Eco-Certified" or green badge. If you require a certified sustainable stay in the immediate Schaumburg/Woodfield Mall area, nearby options from larger brands (such as select properties under Hilton or Marriott) hold third-party environmental credentials such as **Green Key Global**.

Q: Is grocery shopping service available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, Extended Stay America – Chicago – Schaumburg – Woodfield Mall does not offer an in-house grocery shopping or pre-arrival stocking service.** However, you have a few easy options for groceries during your stay: * **Third-Party Delivery Services:** You can order groceries directly to the hotel using apps like Instacart, DoorDash, Uber Eats, or Walmart Delivery and pick them up at the lobby. * **Nearby Supermarkets:** Several grocery stores are located just a short drive away, including **Jewel-Osco**, **Target**, and **Whole Foods Market**. All suites include a full kitchen equipped with a full-size refrigerator/freezer, stovetop, microwave, and basic cookware to store and prepare your food.

Q: Is group pricing available online at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, instant group pricing is not directly viewable or bookable online** for the *Extended Stay America Suites - Chicago - Woodfield Mall* (nor across Extended Stay America properties in general). Standard online booking tools only allow reservations for individual travelers (typically up to 2–5 rooms), and group rates are considered non-public, negotiated rates. To secure group pricing for this location, you must request a quote: * **Group Sales Phone:** Call Extended Stay America’s dedicated Group Sales team at **1-877-701-3383**. * **Online Request Form:** Submit a group/corporate inquiry through the **Group Bookings** section on the [Extended Stay America website](https://www.extendedstayamerica.com). * **Contact the Hotel Directly:** You can also contact the Schaumburg location directly to speak with their local sales manager or front desk about blocking rooms. Group discounts typically qualify when reserving **10 or more rooms** (or 5+ rooms for extended/project stays).

Q: Is smoking allowed at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Smoking is not allowed at Extended Stay America Suites - Chicago - Woodfield Mall.

Q: Is the free internet at Extended Stay America - Chicago - Schaumburg - Woodfield Mall limited to certain hours or available 24/7?

A: The free Wi-Fi at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** is available **24/7** throughout your stay. There are no scheduled hours or daily shut-off times limiting access. Keep in mind: * **Connection/Portal Re-authentication:** As is standard with Extended Stay America properties, the network operates via a captive portal (web browser login page). Depending on how long you stay, your device may occasionally need you to re-accept terms or sign back into the network to maintain access. * **Tiered Speeds:** The complimentary Wi-Fi is basic speed (suited for general browsing, email, and light messaging). For activities requiring higher bandwidth (such as heavy video streaming or large downloads), the hotel offers paid high-speed/enhanced Wi-Fi upgrades.

Q: Is the free internet speed at Extended Stay America - Chicago - Schaumburg - Woodfield Mall suitable for video streaming and work?

A: Generally, **no, the complimentary Wi-Fi is not reliably suitable for seamless video streaming or heavy remote work.** Across Extended Stay America properties (including the Chicago - Schaumburg - Woodfield Mall location): * **The Free Tier:** The basic, free Wi-Fi is typically speed-capped at relatively low bandwidths (often around 1 to 3 Mbps). This is sufficient for light tasks such as checking email, sending messages, web browsing, and editing documents, but it struggles with: * HD/4K video streaming (frequent buffering). * Video conferencing (Zoom, Teams, or Google Meet calls often freeze, experience latency, or drop quality). * Uploading or downloading large files. * **The Paid Upgrade:** The chain utilizes a tiered network model where faster, "enhanced" high-speed internet is offered as an upgrade. You can purchase this directly through their Wi-Fi captive login portal (options typically range from hourly and daily to weekly or monthly passes). The upgraded tier offers significantly more bandwidth and is usually required if you need consistent streaming and smooth video calls. * **Alternative:** If your work depends heavily on low latency and dependable video calls, using a **mobile hotspot** or your phone’s cellular tethering is often a more reliable backup than relying solely on the hotel's complimentary network.

Q: Is there a hairdresser at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there is no hairdresser or hair salon on-site at the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. It is a budget extended-stay property focusing on core essentials such as in-room kitchens, free Wi-Fi, and self-service laundry facilities. However, hair dryers can typically be requested at the front desk, and several hair salons, barbershops, and beauty services are located a short drive away at and around **Woodfield Mall**.

Q: Is there a nightly refresh service available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, complimentary nightly refresh or daily housekeeping service is not automatically provided**. Like standard Extended Stay America Suites properties, housekeeping is scheduled based on your length of stay: * **Stays of 1–7 nights:** Fresh towels and linens can be exchanged at the front desk upon request. * **Stays of 8+ nights:** Full-service housekeeping is scheduled periodically (typically once every two weeks). **Paid Refresh Service:** If you want regular upkeep, you can purchase an optional **Refresh Service** at the front desk (typically **$5 per service**). This service includes: * Replacing soiled towels * Emptying the trash * Making the bed with existing linens * Replenishing soap and toilet paper as needed *(Note: Housekeeping services do not include dishwashing. If you require a complete cleaning, full-service housekeeping can also be purchased for a separate fee, typically around $10).*

Q: Is there an accessible main entrance to the Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, there is an accessible main entrance** at the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall (located at 1200 American Ln, Schaumburg, IL). The property features: * A stair-free, well-lit pedestrian route and curb cuts from the parking area to the entrance * Accessible standard and van parking spaces with access aisles * Level landings and doorways with sufficient clearance/width for wheelchairs * Wheelchair-accessible pathways continuing inside to the registration counter and elevators

Q: Is there an accessible route to guest room at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, there is an accessible route to guest rooms at **Extended Stay America Suites – Chicago – Woodfield Mall**. The property provides step-free, wheelchair-accessible routes and features, including: * **Site Arrival to Entrance:** Accessible parking (including van-accessible spaces) with curb ramps and well-lit, stair-free pedestrian paths leading directly to the hotel entrance. * **Entrance to Interior:** Level landings and accessible automatic/wide doorway access. * **Interior Routes:** A step-free, wheelchair-accessible path connecting the registration desk to elevators and accessible guest rooms. * **Elevator Access:** Elevators servicing guest room floors with accessible hallway corridors. If you require specific mobility accommodations (such as a roll-in shower or accessible tub), it is recommended to confirm your room type directly with the hotel when booking.

Q: Is wake-up call service available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, wake-up call service is generally not provided** at Extended Stay America Suites locations, including the Chicago - Schaumburg - Woodfield Mall property. As an extended-stay, limited-service brand, rooms are equipped with standard in-room phones (which offer voicemail and local calling) and alarm clocks, but automated or front-desk-assisted wake-up calls are not part of the standard guest services. Guests are advised to use personal mobile devices or the in-room alarm clock. If you require specialized assistance, you can contact the property's front desk directly at **(847) 517-7255**.

Q: What are Extended Stay America - Chicago - Schaumburg - Woodfield Mall security procedures?

A: The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** (located on McConnor Parkway in Schaumburg, IL) operates under Extended Stay America’s standard corporate safety, property, and security procedures: ### 1. Building & Room Access Control * **Keycard-Controlled Entry:** Exterior side doors and main entrances (especially during late-night hours) require an active electronic RFID keycard for entry, limiting building access to registered guests. * **Interior Corridors & Locks:** Guest suites are accessed via interior hallways. In addition to electronic card locks, suite doors are equipped with interior deadbolts and manual secondary security latches/peepholes. ### 2. Surveillance & Monitoring * **CCTV Surveillance:** Extended Stay America properties utilize closed-circuit television (CCTV) cameras to monitor public and high-traffic areas, including lobby entrances, exterior perimeter/parking areas, and hallways. * **Smoke & Sensor Detection:** Rooms and public areas are fitted with standard fire-suppression equipment, smoke detectors, and corporate environmental sensors to identify policy violations (e.g., unauthorized smoking/tampering) and emergency hazards. ### 3. Check-In & Identity Verification * **Mandatory Government ID:** A government-issued photo ID that matches the reservation name is required at check-in to prevent unauthorized occupancy. * **Security & Incidental Deposit:** The property requires a valid payment method (credit/debit card) and typically places an incidental hold/security deposit (often ranging between $100 and $250) to cover property damages or rule violations. ### 4. Valuables & Packages * **Safe Deposit Boxes:** In-room personal safes are generally not provided; however, front-desk safe deposit boxes are available upon request for guests needing to secure personal valuables. * **Mail & Delivery Security:** Packages shipped to the hotel for registered guests are held securely at the front desk and are only released upon presentation of matching photo identification. ### 5. Emergency & Law Enforcement Protocols * In-room phones provide direct dialing to **911** without incurring standard call connection fees. * For non-emergency disturbances or rule enforcement (e.g., noise complaints, unauthorized visitors), the on-site staff or on-call property management handles reporting, working in coordination with the local **Schaumburg Police Department**. *Note: If you have specific needs—such as inquiries about parking-lot security patrol schedules or requesting a room on a specific floor for personal safety—it is recommended to contact the front desk directly at **(847) 517-9255**.*

Q: What are the extra person charges at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: According to Extended Stay America's standard guest policy: * **Additional Adults:** There is an **Extra Person Charge of $5.00 nightly** for each additional adult beyond single occupancy. * **Children:** Children under **17 stay free** when sharing a room with an adult. *(Note: Maximum room occupancies apply depending on the specific room type—typically up to 2 guests for single-bed studios and up to 4 guests for double-bed or sleeper-sofa suites).*

Q: What enhanced hygiene or cleanliness protocols are in place at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** follows Extended Stay America’s brand-wide **STAYconfident** health and cleanliness initiative, combined with property-specific sanitation measures: ### 1. Enhanced Cleaning & Disinfection Products * **Hospital-Grade & Professional Products:** In partnership with P&G Professional, housekeeping uses commercial-grade disinfectants and cleaners (such as Microban, Mr. Clean, Spic and Span, and Comet) effective against viruses and bacteria. * **High-Touch Surface Disinfection:** Increased frequency of cleaning and sanitizing frequently touched surfaces, including door handles, elevator buttons, front-desk counters, payment terminals, vending machines, and laundry equipment. ### 2. Guest Room Standards * **10-Point Room Cleaning & Inspection:** Guest suites undergo a multi-point sanitation checklist, with rooms inspected and approved before being released to new guests. * **Sanitized Kitchens:** In-suite kitchen appliances and tableware are sanitized between stays. * **Customizable Housekeeping:** In keeping with extended-stay standards, scheduled full cleanings are spaced (typically weekly or bi-weekly depending on the length of stay), and guests can request fresh linens/towels at the front desk to limit unwanted room entries. ### 3. Public Areas & Front Desk Measures * **Sanitizer Stations:** Hand sanitizing stations are provided in common areas and near key entrance/lobby points. * **Protective Barriers:** Transparent protective shields are placed at the front desk service counter. * **Low-Contact Interactions:** Contactless options for check-out and electronic receipt delivery. ### 4. Staff Safety & Training * Hotel personnel are trained in updated hygiene, sanitation protocols, and safety standards.

Q: What is the cancellation policy at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The cancellation policy at **Extended Stay America Suites – Chicago – Woodfield Mall** depends on the specific rate type and booking channel: * **Standard / Flexible Rates:** Cancellations are generally permitted without penalty if canceled **by 6:00 p.m. local hotel time on the day of arrival** (or within 24 hours of arrival, depending on the specific rate tier selected). Canceling after this deadline or failing to check in results in a **No-Show Fee equal to the first night’s stay plus tax**. * **Advance Purchase (AP) / Non-Refundable Rates:** Cancellations are only permitted **within 24 hours of making the initial booking**. Canceling after that 24-hour window, or failing to check in, results in forfeiting the full nonrefundable prepaid balance. * **Extended Plus Program (EPP) / Long-Term Rates:** Cancellations made more than 24 hours after booking will forfeit a nonrefundable deposit equal to **three nights' room rate plus tax**. * **Third-Party Bookings (Expedia, Booking.com, etc.):** If booked through an online travel agency or third-party site, cancellations must be handled directly through that provider and are governed by the cancellation terms specified at the time of purchase. *(Note: Always check the exact cancellation deadline printed on your reservation confirmation email, as special events or peak demand dates may occasionally enforce stricter cutoff windows.)*

Q: What is the deposit required to book a room at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Woodfield Mall** (and brand-wide Extended Stay America locations), deposit policies depend on the rate type and check-in incidentals: * **At Booking (Advance Deposit):** * **Standard flexible reservations:** Typically require **no upfront cash deposit** to book, though a valid credit card must be placed on file to guarantee the room. * **Advance Purchase (non-refundable) rates:** Require full payment at the time of booking. * **Extended Plus Program (EPP) rates:** Generally require a nonrefundable deposit equivalent to **3 nights’ room rate plus tax**. * **At Check-In (Incidental Security Deposit):** * Guests are required to provide a security/incidental deposit of **up to $250** via credit card or debit card hold. * Typically, for credit/debit card authorizations, the hold is **$100 to $250** (depending on local residency status and length of stay). This hold is released at check-out minus any incidental fees or damages, though bank processing can take 5–7 business days. * **Pet Deposit/Fee (if applicable):** * If bringing a pet, an additional cleaning fee applies (up to $25/night for the first 6 nights, capped thereafter) rather than a refundable deposit. *Tip: Deposit amounts for local residents (guests living within a certain radius) can sometimes require the higher $250 maximum, so it is recommended to call the property directly at +1 (847) 925-8310 before arrival to confirm exact holds for your specific reservation.*

Q: What is the early departure charge at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** (and under standard brand policies), there is **no fixed, flat "early departure fee"**. Instead, early departure costs are determined by your rate type and length of stay: 1. **Rate Adjustment (Recalculation):** * Room rates are tiered based on the booked length of stay (e.g., discounted weekly or 30+ night monthly rates). * If checking out early causes your total stay to fall below the minimum night requirement for that discounted tier, your room rate retroactively **adjusts to the higher standard daily rate** for the nights you actually occupied the room. 2. **Unused Nights / Prepayments:** * **Advance Purchase (AP):** These reservations are strictly non-refundable; checking out early forfeits the remainder of your prepayment. * **Extended Plus Program (EPP):** Forfeits the nonrefundable deposit (equal to three nights' room and tax). * **Standard Flexible Bookings:** If you do not give sufficient advance notice (typically by the front desk's check-in/checkout cutoff), you may be billed for one additional night’s room rate plus tax to cover the unused room. *Tip: If your travel plans change, notify the front desk directly before check-in or as early as possible so the staff can adjust your reservation and advise on any rate changes.*

Q: What is the policy on incidental charges at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The incidental charges and deposit policy for **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** includes the following key terms: * **Incidental Deposit Amount:** Guests may be required to place a security/incidental deposit of **up to $250** at check-in. * **Payment Method:** The deposit is typically placed as a hold on a valid credit card or debit card (along with a government-issued photo ID matching the reservation). * **Refund Timeline:** * The hold or unused balance is released after check-out following a room inspection. * Depending on your bank or financial institution, credit and debit card authorizations typically clear within **5 to 14 business days**. * If cash was accepted and permitted for a deposit refund over $100, it may be issued by check and mailed within 14 days of departure. * **Potential Incidental Deductions/Fees:** Deductions from this deposit can occur for room damages, rule violations, or extra services, including: * **Smoking Fee:** Up to $250 for violating the non-smoking policy in guest rooms. * **Pet Fees:** Daily pet fees (around $25/day per pet for the first 6 nights, plus tax) if bringing unauthorized pets or incurring pet-related cleaning. * **Room Damage or Excessive Cleaning:** Charged based on repair/restoration costs. *Tip: Because exact incidental hold amounts can vary slightly depending on whether you book on a nightly or extended weekly rate, contacting the front desk directly before arrival can provide the exact hold figure for your reservation length.*

Q: What is the procedure for after-hours check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: For **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, the after-hours / late check-in procedure involves the following steps: 1. **Notify the Hotel Ahead of Time (Crucial Step)** * Extended Stay America policy states that reservations are only automatically guaranteed for arrival until **6:00 PM local time**. * If you expect to arrive past 6:00 PM (or late into the night), you **must contact the hotel front desk directly** on the day of arrival to let them know. This prevents your reservation from being marked as a "no-show" and released to another guest. 2. **Accessing the Lobby Overnight** * The property maintains front desk operations, though the main outer lobby doors are typically locked late at night for guest security. * If the exterior doors are locked when you arrive, there is a **call button / night intercom** or a direct phone posted outside the entrance. Press the buzzer or dial the front desk number to alert the on-duty night attendant. 3. **Check-In Requirements** * **Identification:** You must present a valid government-issued photo ID (minimum check-in age is 21). * **Payment & Deposit:** A valid physical credit card matching the guest name is required. The hotel will process room charges and place an authorization hold for an incidental deposit (typically up to $250). **Tip:** Call the front desk at `+1 (847) 925-8390` as soon as your travel plans confirm a late arrival so the front desk attendant can add an arrival note to your folio.

Q: What is the wifi bandwidth at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Extended Stay America properties, including the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**, do not publicly advertise an exact fixed numerical bandwidth (Mbps), as internet speeds fluctuate based on network demand, device distance, and occupancy. However, their network structure follows the brand's standard two-tier system: * **Standard Wi-Fi (Free):** Complimentary for all guests. This tier is throttled/bandwidth-limited—typically delivering around **1 to 4 Mbps** per connected device. It is sufficient for basic web browsing, email, and light messaging, but can struggle with high-definition video streaming, heavy downloads, or multi-person video conferencing. * **Enhanced High-Speed Wi-Fi (Paid Upgrade):** Available for an additional daily or weekly charge via the captive portal upon login. The hotel chain advertises this tier as providing **up to 4 times (4x) the bandwidth** of the standard service (generally in the range of **5 to 15+ Mbps**), which is intended for HD streaming, gaming, and Zoom/video calls. If a guaranteed high-speed connection is needed for demanding remote work or large file transfers, having a personal mobile hotspot or checking with the front desk for current Ethernet/upgrade options is recommended.

Q: When is check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Check-in at **Extended Stay America Suites - Chicago - Woodfield Mall** begins at **3:00 PM**. *(Note: Check-out is by 11:00 AM. Guests must generally be at least 21 years old and provide a valid government-issued photo ID and credit card upon arrival).*

Q: Which amenities does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** offers standard extended-stay amenities designed for convenience and self-catering: ### **Room Amenities** * **Fully Equipped Kitchens:** Every suite includes a full-size refrigerator, stovetop, microwave, and dining utensils/cookware. * **Work & Living Space:** Dedicated workspace/desk, dining area, and flat-screen TV with premium cable channels. * **Climate Control:** Individually controlled air conditioning and heating. * **Bathroom Amenities:** Private bathroom with complimentary toiletries and a hairdryer. * **Iron & Ironing Board:** Available in-room or upon request. ### **Hotel Services & Property Amenities** * **Free Grab-and-Go Breakfast:** Complimentary light morning breakfast (muffins, oatmeal, cereal bars, coffee, tea). * **Free High-Speed Wi-Fi:** Available throughout the property and in guest rooms. * **Free Self-Parking:** Complimentary on-site parking for guests (including accessible spaces). * **Pet-Friendly Accommodations:** Pets are welcome (fees and restrictions usually apply). * **Guest Laundry:** 24/7 coin- or card-operated on-site laundry facilities. * **Front Desk:** 24-hour reception service. * **Housekeeping:** Scheduled refresh housekeeping for extended stays, with additional service available upon request. * **Fitness Facility Access:** Complimentary use/passes for a nearby fitness facility. * **Accessibility:** Wheelchair-accessible public entrances, paths, and accessible suite options.

Q: Are foam pillows available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Woodfield Mall** does not offer special bedding selections (such as a pillow menu, memory foam, or contoured foam pillows). Standard brand details regarding their pillows include: * **In-room pillows:** The rooms are stocked with standard synthetic down-alternative (polyester fiberfill) pillows. * **Special requests:** While the front desk can provide extra standard pillows and linens upon request, they do not stock dedicated memory foam or ergonomic foam pillows. If you require a specific type of foam or orthopedic pillow for comfort or medical needs, it is best to bring your own during your stay. You can also contact the property's front desk directly at **(847) 517-9200** to check if they have any alternative options on hand.

Q: Are luxury linen types available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, luxury linen types are not available** at Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. Extended Stay America operates as an economy/budget-oriented, extended-stay hotel chain. The property provides standard, basic hospitality-grade bed sheets, standard pillows, and basic towels suitable for everyday use. It does not offer premium bedding choices, high-thread-count Egyptian cotton, down duvets, or pillow menus.

Q: Are pay-per-view movies available on the in-room TVs at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, pay-per-view movies are not available** on the in-room televisions at Extended Stay America Suites – Chicago – Woodfield Mall. The guest room TVs provide standard and premium cable programming (such as basic sports, news, and entertainment channels) at no additional charge, but the property does not feature an on-demand/pay-per-view movie system. Guests looking to watch movies typically stream content through their personal devices using the hotel's complimentary Wi-Fi.

Q: Are pots, pans, and serving dishes available in rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but they are generally not pre-stocked inside the room.** At Extended Stay America Suites locations (including the **Chicago - Schaumburg - Woodfield Mall** location), the in-room kitchen comes standard with major appliances (refrigerator, stovetop, and microwave). However, under standard hotel policy: * **Cookware and dishware are available upon request at the front desk.** * You can ask the front desk at check-in for a cookware/dinnerware kit, which includes basic pots, pans, plates, bowls, cups, and utensils. * Depending on current inventory, items are subject to availability, so it is recommended to request them upon arrival. *(Note: Dedicated "serving dishes" like large platters or casserole dishes are not standard; the kits consist of basic cooking pots/pans and standard dining plates/bowls.)*

Q: Are sofa beds available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, sofa beds are available, but only in select room types.** At **Extended Stay America Suites - Chicago - Woodfield Mall**, sofa sleepers/sofa beds are featured in the **1-Bedroom Suites** (typically configured with 1 king bed and 1 pull-out sofa bed). Standard studio rooms (such as the single queen, single king, or double-bed studios) generally do not have sofa beds. If you require one, be sure to specifically select the **1-Bedroom Suite** when making your reservation.

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a pantry area?

A: Guest rooms at the **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** do not feature a separate, dedicated walk-in pantry. However, every suite is equipped with a **full kitchen/kitchenette area** that includes storage cabinets and counter space for groceries and food items, alongside: * A full-size refrigerator and freezer * A stovetop * A microwave * A sink and basic cookware/dishes

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a microwave?

A: Yes, guest rooms at Extended Stay America Suites – Chicago - Woodfield Mall have a microwave.

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a mini fridge?

A: Yes, but rather than just a compact mini-fridge, guest rooms at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** feature a fully equipped kitchen with a **full-sized refrigerator/freezer**. Along with the refrigerator, the in-room kitchen includes: * A stovetop * A microwave * Basic cookware, dishware, and utensils

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have a toaster oven?

A: **No**, guest rooms at the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall do not have a toaster oven. The in-room kitchens are equipped with: * A full-size refrigerator * A microwave * A two-burner stovetop Standard **pop-up toasters** (along with pots, pans, dishes, and utensils) are typically available upon request from the front desk, but neither regular ovens nor toaster ovens are provided.

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have dish cleaning supplies in the room?

A: At **Extended Stay America Suites – Chicago – Woodfield Mall** (and Extended Stay America properties in general), dish cleaning supplies are typically **not pre-stocked directly in the room** upon arrival. Instead, they operate under the brand's standard kitchenware-on-demand policy: * **Available Upon Request:** Dish cleaning supplies (such as dish soap packets/bottles, a sponge/scrubber pad, and a dishcloth or drying rack) are provided **free of charge at the front desk**. * **Cookware & Dinnerware:** Similarly, while standard large appliances (refrigerator, stovetop, microwave) are in the room, pots, pans, plates, and utensils are also typically requested at the front desk. * **Housekeeping Note:** Housekeeping does not wash dishes for guests, so guests are responsible for cleaning their own cookware and dinnerware during their stay. **Tip:** If you plan to cook or wash dishes, simply ask the front desk at check-in for dish soap, a sponge, and a cookware/dish kit so they can provide them right away. If you plan on doing a substantial amount of cooking during a longer stay, many guests also prefer to bring or buy a full-size bottle of dish soap and a sponge.

Q: Do guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have eating utensils?

A: **Yes, eating utensils are available, but they may not be placed in the room prior to your arrival.** At this property (Extended Stay America Suites – Chicago – Woodfield Mall): * **How to get them:** Per standard Extended Stay America Suites policy, kitchenware—including silverware (forks, knives, spoons), plates, bowls, cups, and cookware—is provided upon request at the front desk at check-in rather than pre-stocked in the room cabinets. * **Cost:** Kitchenware and dining utensil kits are provided **free of charge** for guests at this tier of Extended Stay America properties. If you do not see utensils inside your suite when you walk in, stop by or call the front desk, and they will supply a dining/cooking kit.

Q: Do rooms have USB charging ports or modern outlets at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, rooms at the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall typically do not have built-in USB charging ports or modern charging hubs.** As is common with standard, budget Extended Stay America properties: * **Outlets:** You will find standard 3-prong, 120V wall outlets (typically located along the baseboards, near the work desk, or behind bedside tables/lamps). * **No Built-In USB:** There are generally no integrated USB-A or USB-C wall ports or modern bedside charging docks. * **Tip:** It is strongly recommended to bring your own **charging bricks / AC wall adapters** as well as an **extension cord or power strip**, as outlets near the bed can sometimes be limited or awkward to reach.

Q: Do the guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have phones with voicemail?

A: **Yes.** The guest rooms at Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall are equipped with in-room phones featuring personalized voicemail capabilities. Guests can access and manage their voicemail messages directly from the room or remotely.

Q: Do the guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall have wifi?

A: Yes, free Wi-Fi is available.

Q: Do the rooms include microwaves at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Yes, the rooms at Extended Stay America Suites - Chicago - Woodfield Mall include microwaves.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have ceiling fans?

A: **No**, the guest rooms at the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall do not feature ceiling fans. Climate control in the rooms is provided by standard individual in-wall/in-window air conditioning and heating units (PTAC units). If you require supplemental airflow, you can request a portable oscillating fan from the front desk, though availability is typically limited.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have oversized bathtubs?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not have oversized or soaking bathtubs. Guest rooms are equipped with standard, compact hotel-style **shower/tub combinations** (or roll-in accessible showers/standard accessible tubs in ADA-compliant rooms). Deep-soaking, jetted, or oversized tubs are not available at this property.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer a mini-bar for a fee?

A: **No**, Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall does not offer a mini-bar. Instead, the property is an extended-stay hotel where each suite comes with a **fully equipped private kitchen** (including a full-sized refrigerator/freezer, microwave, stovetop, and coffee/tea maker) so guests can store and prepare their own food and beverages. Vending machines are also available on-site for purchasing snacks and drinks.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer a wet bar in the room?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not advertise a traditional entertainment "wet bar" in its rooms. Instead, every studio suite features a **full kitchen / kitchenette**, which provides: * A kitchen sink (running water) * A full-size refrigerator and freezer * A stovetop * A microwave * Countertop space and basic cookware/utensils (available upon request or stocked) If you are just looking for a separate counter area with running water and refrigeration for drinks, the in-room kitchen serves that functional purpose. However, if you are looking for a dedicated bar setup (such as high-top bar seating, cocktail glassware, or a minibar), the hotel does not provide one.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer access to cable or streaming TV services?

A: **Extended Stay America Suites - Chicago - Woodfield Mall** offers **cable TV**, but **not built-in streaming TV services**. Key details regarding their TV amenities include: * **Cable TV:** Rooms are equipped with flat-screen TVs that come with complimentary standard and premium cable channels. * **Streaming Services:** The hotel does not provide pre-installed smart streaming apps (like Netflix, Hulu, etc.) on the TVs. However, they offer **free Wi-Fi** in all suites, allowing you to stream content on your personal devices (laptops, tablets, or phones) or bring your own portable streaming device (such as a Roku stick, Fire TV stick, or Chromecast) to plug into the TV's HDMI port.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer bottled water in the room as a complimentary service?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not provide complimentary bottled water in guest rooms. Because Extended Stay America is a budget extended-stay brand, rooms are designed with standard kitchen amenities (refrigerator, microwave, stovetop, and sink), but complimentary in-room bottled water is not included. Guests generally need to bring their own bottled water, purchase drinks from the on-site vending machines, or use tap water.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer complimentary in-room coffee or tea?

A: **No, they do not provide complimentary coffee grounds or tea bags inside the guest rooms.** Here is what you can expect regarding coffee and tea at this property: * **In the room:** The suites feature full kitchens. Coffee makers (or tea kettles) are available (either already in the room or available to request for free from the front desk), but you must provide your own coffee, filters, and tea. * **Complimentary options:** Free coffee and tea are provided in the **lobby/common area** as part of the hotel’s daily complimentary grab-and-go breakfast each morning.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer outdoor space in the rooms?

A: **No**, the rooms at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall do not offer outdoor space (such as private balconies or patios). All accommodations are standard indoor studio and one-bedroom suites equipped with interior living areas and full kitchenettes.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer shower-only bathrooms?

A: **No**, the Extended Stay America Suites - Chicago - Woodfield Mall does not typically offer shower-only bathrooms. The guest rooms feature **bathtub/shower combinations**. Even its mobility-accessible rooms are listed as accessible units with bathtubs rather than walk-in or roll-in showers.

Q: Is a down/featherbed available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, down or featherbeds are not available at Extended Stay America Suites – Chicago – Woodfield Mall (or across standard Extended Stay America properties). As an economy, extended-stay hotel, the property provides standard synthetic/hypoallergenic bedding (typically polyester fiberfill pillows and basic commercial comforters/mattress pads) rather than luxury down or feather bedding.

Q: Is a stove available in rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, the rooms feature a kitchen equipped with a **stovetop (cooktop)**. Additionally, the in-room kitchens include a full-size refrigerator and a microwave. Standard cookware, dishes, and cooking utensils are either stocked in the room or available upon request at the front desk.

Q: Is a trouser or pant press available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, an electric trouser or pant press (such as a Corby press) is not provided at **Extended Stay America Suites - Chicago - Woodfield Mall**. Instead, the hotel provides a **standard iron and full-size ironing board** in the guest rooms for pressing trousers and clothing.

Q: Is a washer/dryer available in guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no washers or dryers inside the guest rooms at the **Extended Stay America Suites – Chicago – Woodfield Mall**. However, the hotel does offer an **on-site, self-service guest laundry facility** (coin/card-operated laundromat) available on the property for guest use. Iron and ironing boards are provided in each room or upon request at the front desk.

Q: Is an in-room printer available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, an in-room printer is not an available amenity at **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**. Guest rooms are equipped with standard amenities such as a work desk, free Wi-Fi, a flat-screen TV, and a full kitchen. If you need printing, copying, or scanning services, you can typically request assistance through the front desk or business center, or visit a nearby office supply/print shop (such as FedEx Office or UPS Store in Schaumburg).

Q: Is an iron and ironing board available in the guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, an iron and full-size ironing board are standard amenities provided for guest rooms at the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. *(Note: In the event one is not already placed directly in your suite upon check-in, you can request one at the 24-hour front desk).*

Q: Is there a fireplace in the rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no fireplaces in the guest rooms at the Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. The accommodations are standard extended-stay studio and one-bedroom suites equipped with functional amenities such as fully equipped kitchens (full-size refrigerator, stovetop, and microwave), a work desk, flat-screen TV, and climate control/air conditioning.

Q: Is there a laundry basket or clothes hamper at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, laundry baskets or clothes hampers are not provided in the rooms** at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. Standard in-room laundry amenities are limited to an iron and ironing board. The hotel provides a 24-hour self-service, coin/card-operated guest laundry facility on-site, so guests typically bring their own pop-up hampers, laundry bags, or luggage to transport clothes to and from the laundry room.

Q: Is there a whirlpool or hottub available in the guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no whirlpools or hot tubs available in the guest rooms at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. The bathrooms in the guest suites are equipped with standard shower/tub combinations (or roll-in accessible tubs/showers) rather than jetted or hot tubs. Additionally, the hotel does not feature an on-site public whirlpool, hot tub, or swimming pool.

Q: Is there high-speed internet in the rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, internet is available in all guest rooms, but the speed tier depends on whether you use the standard or upgraded service:** * **Complimentary Wi-Fi:** Standard wireless internet is provided for free in every room, suitable for basic web browsing, checking email, and social media. * **Enhanced High-Speed Internet:** For activities that demand higher bandwidth (such as HD video streaming, remote work video calls, or large file downloads), the hotel offers an **enhanced high-speed Wi-Fi upgrade** for an additional daily or weekly fee. You can select and pay for the upgraded speed tier directly from your device when logging into the hotel’s Wi-Fi portal in your room.

Q: What bathroom amenities are included at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At the **Extended Stay America Suites – Chicago – Woodfield Mall**, the bathroom amenities and features include: * **Shower/tub combination** (or roll-in accessible shower/tub in accessible units) * **Complimentary basic toiletries** (soap/shampoo) * **Towels and washcloths** * **Hair dryer** (available upon request at the front desk) * **Private bathroom layout** (standard vanity, mirror, and toilet) *Note:* Because this is an extended-stay property designed for self-sufficiency, housekeeping and fresh towel/amenity replenishment operate on a limited schedule or on request at the front desk.

Q: What kind of work desk is provided in guest rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Guest rooms at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** feature a **combination work desk / dining table** setup. Key details of the workspace include: * **Desk style:** A flat-top, multipurpose wooden table/desk designed to function both as a dedicated laptop workstation and as an in-room dining area. * **Seating:** Paired with standard movable room seating (typically a desk chair or side chair). * **Features & connectivity:** Located near power outlets and accompanied by complimentary standard Wi-Fi, a room telephone with free local calling, and lighting (a table or nearby wall lamp).

Q: Are the bathrooms wheelchair accessible at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but only in designated mobility-accessible rooms and public restrooms.** Standard guest rooms feature typical, non-adapted shower/tub setups. Key details regarding bathroom accessibility at this property: * **Mobility-Accessible Guest Rooms:** The hotel offers specific accessible suites (such as the *Mobility Accessible Studio Suite*). These bathrooms are equipped with: * Grab bars around the toilet and shower/tub * Accessible-height toilets * Accessible faucets and water controls * Either an accessible bathtub with grab bars/bench or a roll-in shower (the specific setup varies by room type; many are listed as accessible tub suites) * **Public Restrooms:** The hotel features a wheelchair-accessible public restroom in the common areas. **Tip:** Because only select rooms have accessible bathrooms, be sure to reserve an explicitly labeled **"Mobility Accessible"** room rather than a standard suite. If you require a roll-in shower rather than an accessible bathtub with grab bars, it is strongly recommended to contact the property directly to confirm and assign the exact room layout you need.

Q: Are there accessible tubs or bathing options at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes.** The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** offers accessible bathing options: * **Mobility Accessible Bathtub:** The property features dedicated mobility-accessible suites (such as the *Studio Suite - 1 Queen Bed, Mobility Accessible with Tub*) equipped with an accessible bathtub with grab bars and accessible controls. * **Features:** In these designated rooms, the bathrooms include grab bars around the tub and toilet, lowered/accessible plumbing controls, and adequate clearance for wheelchairs or mobility devices. **Tip for booking:** If you need a specific bathing setup (such as an accessible tub versus a roll-in shower, or a portable shower chair/bench), select the **"Mobility Accessible with Tub"** room category during booking and call the front desk directly to ensure the room assigned matches your exact mobility needs.

Q: Are there ADA-accessible rooms available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, ADA-accessible rooms are available** at the **Extended Stay America Suites – Chicago – Woodfield Mall**. Key accessibility features include: * **Accessible Room Types:** They offer mobility-accessible studio suites (typically 1 Queen Bed accessible options). * **In-Room Features:** Grab bars in the bathroom, accessible toilets, lowered or adapted fixtures, and wheelchair-accessible clearance. Extended Stay America also allows guests with mobility disabilities to request a **bed frame removal** (to lower the bed surface height) with at least 48 hours’ advance notice. * **Property Accessibility:** Wheelchair-accessible parking and van parking, level-landing entrances, accessible paths to common areas, elevator access, and a lowered registration desk. **Tip:** Because accessible rooms are limited, it is best to specify your ADA requirements during booking or contact the hotel directly (at `+1 847-517-7255`) to confirm tub vs. roll-in shower availability and guarantee the room assignment.

Q: Are there family rooms with multiple sleeping areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but with limited options.** While the majority of accommodations at **Extended Stay America Suites - Chicago - Woodfield Mall** are open-plan studio suites (such as single-bed studios or studios with two double beds), the property does offer a **One-Bedroom Suite**: * **1-Bedroom Suite (1 King Bed + Sleeper Sofa):** This layout includes a private bedroom with a king bed and a separate living area featuring a pull-out sofa sleeper. This creates two distinct sleeping areas separated by a door/wall, accommodating up to 4 guests. *Note:* The hotel does **not** offer multi-bedroom units (e.g., two-bedroom apartments). If you require distinct sleeping spaces, you will need to specifically book the **1-Bedroom Suite** (rather than a standard Studio), or book adjoining/connecting studio rooms by contacting the front desk directly.

Q: Are there grab bars installed in the bathrooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, grab bars are installed in the bathrooms of designated accessible rooms**. At **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall**, the **Mobility Accessible** guest rooms (such as the *Studio, 1 Queen Bed, Mobility Accessible*) feature ADA-compliant bathrooms equipped with grab bars by the toilet and in the shower/tub area, along with accessible controls. However, grab bars are generally **not installed in standard (non-accessible) guest rooms**. If you need grab bars during your stay, make sure to specifically book an accessible room type, or contact the hotel directly at (847) 925-8311 (or 1-800-804-3724) prior to arrival to confirm accessibility accommodations.

Q: Are there kitchenettes or small kitchen areas in the rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, all suites at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** feature an in-room kitchen area. These kitchens typically include: * A full-size refrigerator * A two-burner stovetop * A microwave * A sink and food prep area * A coffee/tea maker *Note:* Cooking utensils, pots, pans, and dishware are available for guests; at many Extended Stay America locations, these kitchen kits are provided upon request at the front desk.

Q: Are there loft-style rooms with multiple levels at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no loft-style or multi-level rooms at **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**. All accommodations at this property are single-level studio or one-bedroom suites featuring a standard layout with a sleeping area, bathroom, and fully equipped kitchen on the same floor.

Q: Are there lowered sinks or accessible vanities at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but only in designated mobility-accessible rooms.** * **Standard guest rooms:** Typically feature traditional-height vanity counters and kitchen sink setups that are not lowered or wheelchair-accessible. * **Mobility-accessible guest rooms:** In compliance with ADA standards, the hotel's designated mobility-accessible suites (offered with accessible tubs or roll-in showers) feature wheelchair-accessible bathroom vanities with lowered sink counters, open knee clearance underneath, and insulated or recessed plumbing. **Recommendation:** Accessible room inventories are limited. When making a reservation, specifically select an **ADA Mobility Accessible** suite and contact the front desk directly at **+1 847-517-7255** to guarantee placement in a room with compliant sink heights and knee clearance.

Q: Are there rain showers in the bathrooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no rain showers at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. As a budget/midscale extended-stay property, the bathrooms feature standard, wall-mounted fixed showerheads over standard shower/bathtub combinations (or roll-in accessible tubs).

Q: Are there rooms designed specifically for groups or families at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: While **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not offer multi-room villas or specialized large-group bunk suites, it does offer layouts suited for small families and groups: * **1-Bedroom Suite (1 King Bed + Sofa Sleeper):** This option provides a separate bedroom area and a living space with a pull-out sofa sleeper, sleeping up to 4 guests and offering more privacy for families. * **Studio Suite with 2 Full Beds:** A traditional double-bed layout that can accommodate up to 4 guests in a single open-plan room. ### Family- and Group-Friendly Features * **In-Room Kitchens:** Every suite includes a full-size refrigerator, stovetop, microwave, and dining area, making meal preparation easy and cost-effective. * **On-Site Guest Laundry:** Convenient for families or groups on longer stays. * **Pet-Friendly Accommodations:** The property welcomes pets for families traveling with animals. *Note: For larger groups requiring adjacent or connecting rooms, you will need to book multiple suites and contact the front desk directly in advance to request rooms close together, as connecting options are limited.*

Q: Are there rooms with adjustable beds at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not offer rooms with adjustable (hospital- or motorized-style) beds. The property provides standard static bedding across all room types (typically featuring standard queen, king, or double mattresses on fixed frames), including in their ADA mobility-accessible rooms. If you require an adjustable bed for medical or accessibility reasons during your stay, you would generally need to arrange a rental through a local third-party medical equipment supplier. It is recommended to contact the property directly beforehand to ensure they can accommodate the delivery and setup in the room.

Q: Are there rooms with skylights or extra natural light at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are **no rooms with skylights** at the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall. Key details regarding room layouts and natural light include: * **Standard Windows Only:** The property is a standard three-story extended-stay hotel. Every suite features standard, single exterior-facing windows fitted with regular blinds/blackout drapes. * **No "Extra Natural Light" Room Categories:** There are no specialized room tiers (such as sunrooms, corner solariums, or high-ceiling skylit suites) designed for enhanced natural lighting. * **Maximizing Light During Your Stay:** If natural light is important to you, you can request an **upper-floor room (3rd floor)** facing an open section of the parking lot/skyline when booking or at check-in, as higher floors avoid potential shade from ground-level landscaping and exterior overhangs. Note that special room requests are subject to availability at check-in.

Q: Are there rooms with wider doorways for accessibility at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes.** The Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall offers designated **Mobility Accessible** rooms (such as the *Studio, 1 Queen Bed, Mobility Accessible*). Under ADA standards and Extended Stay America's accessibility design guidelines, these rooms include: * **Wider entry and interior doorways** (providing at least 32 inches of clear clearance for wheelchair and mobility device access). * **Accessible bathroom layouts** equipped with wider entries, grab bars, and accessible tubs or roll-in shower configurations. * Wheelchair-accessible clearance around the bed and living/kitchen spaces. **Recommendation:** Accessible rooms are limited in quantity. When making your reservation, select the specific **"Mobility Accessible"** room type, and consider contacting the hotel front desk directly in advance to ensure the exact door clearances and bathroom setup (tub vs. roll-in shower) meet your specific equipment needs.

Q: Are there separate vanity or makeup areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there are no separate makeup counters or dedicated vanity areas at this property. Like most standard Extended Stay America locations, the rooms feature straightforward, utilitarian layouts: * The sink and mirror vanity are integrated directly into the standard bathroom or right by the tub/shower. * There are no dedicated sitting makeup stations, separate dressing tables, or illuminated secondary vanity mirrors. Guests looking for a seated surface with lighting typically have to use the room's work desk or the standard bathroom mirror.

Q: Are there step-free showers available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes**, step-free (roll-in) showers are available at the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**, but only in specific mobility-accessible rooms. Standard guest rooms feature combined tub-and-shower units, and some accessible rooms have accessible bathtubs rather than step-free stalls. When booking: * Look specifically for the **"Mobility Accessible" / "Roll-In Shower"** room type (such as the *Queen Studio / Accessible (Roll-In Shower)*). * Because accessible inventory is limited, it is best to contact the hotel directly or add a note to your reservation to ensure you are assigned a room with a roll-in shower rather than an accessible tub.

Q: Are there studio-style open rooms or traditional layouts at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** offers **both layouts**, though the vast majority are studio-style rooms: * **Studio-Style Open Rooms (Primary Layout):** Most accommodations are open-concept studio suites (offered with 1 King, 1 Queen, or 2 Full/Double beds). In these units, the sleeping area, workspace/living space, and fully equipped kitchenette (stovetop, microwave, full-sized refrigerator) share one open room layout, with only the bathroom enclosed. * **Traditional / Multi-Room Layouts (Limited):** The property also features **1-Bedroom Suites**. These provide a more traditional layout with a separate, closed bedroom (typically featuring a king bed) partitioned off from the living area and kitchen, which often includes a sofa sleeper. If you prefer a distinct wall and door separating the bedroom from the living and kitchen areas, be sure to specifically book a **1-Bedroom Suite** rather than a standard Studio Suite.

Q: Are there suites with separate bedrooms and living rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes.** While the majority of rooms at the **Extended Stay America Suites – Chicago – Woodfield Mall** are open-concept studio suites, the property does offer a **1-Bedroom Suite** layout (typically featuring 1 King Bed and a sleeper sofa). In this specific category: * The **bedroom is separate** from the living area. * The **living area** includes a sitting space with a sleeper sofa, as well as the fully equipped kitchen/kitchenette. Because these 1-bedroom units are limited compared to standard studios, be sure to select the **"1 Bedroom Suite"** explicitly when booking, as general "Studio Suites" feature a combined, single-room bedroom and living space.

Q: Do the accessible rooms have roll-in showers at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Not all of them, but roll-in showers are available in select accessible rooms.** At this location, accessible suites typically fall into two categories depending on bathroom layout: * **Mobility Accessible with Roll-in Shower** (barrier-free shower entry with grab bars) * **Mobility Accessible with Accessible Tub** (standard-height bathtub equipped with grab bars and transfer space) Because availability is split between tub showers and roll-in showers, make sure to select the specific room type designated with a **roll-in shower** when booking, or contact the hotel directly at **(847) 517-7255** to guarantee placement in a room with a roll-in unit.

Q: Do the rooms have built-in wardrobes at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, the rooms do not feature traditional built-in wardrobes.** Instead, Extended Stay America – Chicago – Schaumburg – Woodfield Mall utilizes the chain's standard open-concept storage layout. In the guest rooms, clothes storage typically consists of: * An **open closet alcove or hanging rod** with hangers (usually equipped with a wire shelf above for extra storage). * An **iron and ironing board** hung along the wall. * A **dresser/drawer unit** (often integrated into or situated near the entertainment/desk console) for folded clothing. There are generally no enclosed or freestanding armoires/built-in wardrobe cabinets with doors.

Q: Do the rooms have oceanfront or direct-view balconies at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No.** The rooms at Extended Stay America Suites - Chicago - Woodfield Mall do not have oceanfront or direct-view balconies. Reasons include: * **Inland Location:** The hotel is located in Schaumburg, Illinois—a suburban area northwest of Chicago—hundreds of miles away from any ocean. * **Room Features:** The property consists of standard interior-corridor extended-stay studio suites, which do not feature private balconies or patios.

Q: Do the rooms have partition walls or sliding doors between spaces at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At the **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**, whether there is physical separation between spaces depends on the room category you book: * **Standard Studio Rooms (Queen, King, or 2 Full Beds):** * **No.** These make up the vast majority of the rooms at the property and feature an open-concept studio layout. The sleeping area, kitchenette, and desk share one continuous space without partition walls, room dividers, or sliding doors (only the bathroom is enclosed by a door). * **1-Bedroom Suites (1 King Bed with Sofa Sleeper):** * **Yes.** This higher room tier is designed as a true multi-room suite rather than a studio. It features a separate bedroom closed off from the living/kitchenette area by standard interior walls and doors. If room separation or privacy between the bed and living space is a requirement, you should specifically reserve the **1-Bedroom Suite** rather than any of the standard "Studio" room types.

Q: Do the rooms have separate living areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Most rooms do not**, but **some do**, depending on the room category you book: * **Studio Suites (Standard):** The majority of accommodations are open-concept studio suites (with 1 Queen, 1 King, or 2 Full beds). In these rooms, the bed, workspace/dining area, and fully equipped kitchen share one open space rather than having a separate living room. * **1-Bedroom Suites:** The hotel does offer **1-Bedroom Suite** configurations (typically featuring 1 King bed and a sofa sleeper). These layouts feature a separate bedroom partitioned from the main living and kitchen area. If a separate living space is essential, be sure to specifically select the **"1 Bedroom Suite"** option when making your reservation.

Q: What are the closet dimensions and available hanging space in rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** does not publish exact architectural blueprints or numerical dimensions (width, depth, height) for the closets. However, the closet and hanging space configuration typical of standard suites at this property includes: * **Style & Layout:** Most rooms feature either an **open-alcove closet area** (often located in the entryway or adjacent to the bathroom/vanity) or a shallow, recessed closet nook rather than a deep, walk-in closet. * **Hanging Space:** * The space is equipped with a single horizontal metal hanging rod spanning approximately **3 to 4 feet in width** (accommodating roughly 10–15 standard garments comfortably). * It provides sufficient vertical clearance for shirts, suits, and pants, with standard long coats hanging comfortably above the floor or lower luggage space. * **Additional Storage in the Closet Area:** * A single overhead shelf sits above the hanging rod for folded items, hats, or bags. * An iron and full-size ironing board are mounted either inside this alcove or on the adjacent wall. * Floor space beneath the hanging clothes typically accommodates a suitcase or small luggage rack. *Note: In the **One-Bedroom Suite** layout, the closet area is located inside the private bedroom rather than the main living area, but features a similar width and hanging bar setup.* If you have specific dimension requirements for oversized wardrobe bags or medical/mobility storage equipment, you can reach the front desk directly at **+1 (847) 517-7255**.

Q: What is the maximum luggage storage capacity in standard rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Extended Stay America – Chicago – Schaumburg – Woodfield Mall** does not set an official maximum luggage storage capacity or bag limit for its standard studio rooms. Practical capacity details for standard rooms at this location include: * **Room Size:** Standard studio suites (1 Queen or 1 King bed) are typically around **300 square feet**. * **Storage Space:** Rooms include a closet/hanging area, dressers/drawers, under-bed clearance, and floor space. They comfortably accommodate multiple standard pieces of luggage (typically 3–4 large suitcases or several carry-ons without obstructing pathways or kitchen access). * **Front Desk / Hold Storage:** Extended Stay America properties generally do not offer formal bellhop service or dedicated long-term luggage hold facilities, though front desk policies for temporary baggage holding before check-in or after check-out are at the discretion of staff. If you plan on bringing an unusually large amount of cargo, equipment, or oversized containers, it is recommended to contact the property directly (+1 847-517-7255) to ensure local fire and safety regulations (e.g., maintaining clear doorway and exit access) are met.

Q: Are there outdoor fire pits or social gathering areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, the Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall does not feature outdoor fire pits, dedicated patio lounges, or outdoor social gathering spaces. This property is designed primarily as a budget, practical extended-stay hotel with standard amenities focused inside the building (in-room kitchenettes, a small front lobby, on-site guest laundry, and parking). If an outdoor fire pit, grilling patio, or evening social area is an important part of your stay, you may want to look into other nearby extended-stay hotels in the Schaumburg/Woodfield area that typically offer these features: * **Residence Inn by Marriott Chicago Schaumburg / Woodfield Mall** (features outdoor courtyards and fire pits) * **Hyatt House Chicago / Schaumburg** (offers outdoor patio spaces with fire pits and BBQ facilities) * **Sonesta ES Suites Chicago - Schaumburg** (features outdoor courtyards, grills, and seating areas)

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have an ATM on site?

A: **No**, Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall does not have a dedicated, reliable on-site ATM listed among its standard property amenities. If you need cash, several options are located within a short walk or quick drive: * **Nearby retail centers and banks:** The property sits adjacent to the **Woodfield Mall** complex and surrounding shopping plazas (such as the nearby Target and local bank branches along Golf Road/Meacham Road), where full-service ATMs are readily available. * For guaranteed on-site cash machine availability at the property on any specific day, you can call the front desk directly at **+1 (847) 517-9255**.

Q: Is there a rooftop bar or rooftop lounge at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No**, there is no rooftop bar or rooftop lounge at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. It is an economy/extended-stay hotel focused on self-catering accommodations (in-room kitchens, grab-and-go breakfast, and laundry facilities) and does not feature on-site bars, lounges, or rooftop venues.

Q: Is Wi-Fi free at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Yes, Wi-Fi is free at Extended Stay America Suites – Chicago - Woodfield Mall.

Q: Are children allowed in all hotel areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, children are welcome at the property.** Extended Stay America is a family-friendly hotel chain, and children 17 and under stay free when accompanying an adult. However, children are **not permitted to use certain hotel areas without adult supervision**: * **Fitness Facilities / Pool (if applicable):** Minors are generally prohibited from using exercise equipment or pool facilities without parent/guardian supervision for safety and liability reasons. * **Laundry and Utility Areas:** Self-serve guest laundry facilities typically require an adult present to operate equipment. * **Common Areas:** Children must be supervised by an adult in public areas (lobby, hallways, parking areas, and breakfast stations) at all times. If you have specific questions about an amenity or rules for unaccompanied minors, you can contact the front desk directly at **(847) 925-8300**.

Q: Are dogs allowed at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Yes, pets are allowed at Extended Stay America Suites – Chicago - Woodfield Mall.

Q: Are pets allowed in all rooms at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, pets are not allowed in all rooms.** While the hotel is pet-friendly, Extended Stay America properties designate specific **pet-friendly rooms** to accommodate guests traveling with animals, keeping others allergen-free. When planning your stay, keep the following property pet rules in mind: * **Advance notice:** You must specify that you are traveling with a pet when booking so the hotel can assign an authorized, pet-friendly room. * **Pet limits:** A maximum of 2 pets per room. * **Size restrictions:** Pets must be no longer than 36 inches and no taller than 36 inches (larger pets or more than 2 pets require property manager approval). * **Pet fees:** A non-refundable fee applies (typically around $25 + tax per pet per day for the first 6 nights, and reduced thereafter). *(Service animals are exempt from pet fees in accordance with the ADA).*

Q: Are pets allowed in public areas at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, pets are not allowed to roam freely or linger in public areas**, but they **are permitted to transit through public/common areas** provided they follow strict rules: * **Leash/Carrier Requirement:** Pets must be kept on a leash or inside an appropriate pet carrier at all times whenever they are in hallways, lobbies, or other public indoor areas. * **Prohibited Areas:** Pets are generally not permitted in dining/breakfast service areas or other restricted zones due to health and safety regulations (ADA service animals are exempt). * **Outdoor Spaces:** When taking pets outside for relief, guests are required to keep them leashed, use designated outdoor pet relief areas, and immediately clean up after them. ### General Pet Policy for This Property: * **Allowed Pets:** Up to 2 pets (dogs or cats) per suite. * **Size Limits:** Pets must generally be no taller than 36 inches and no longer than 36 inches (or up to 50 lbs; larger animals require prior property manager approval). * **Fees:** Pet cleaning fees typically apply ($25 + tax per pet/night for the first 6 nights, and $10–$15 + tax per pet/night thereafter).

Q: Are service animals allowed at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, service animals are allowed** at Extended Stay America Suites Chicago - Schaumburg - Woodfield Mall. Key details regarding their policy include: * **Exempt from Fees:** In compliance with the Americans with Disabilities Act (ADA) and brand policies, certified service animals stay free of charge and are exempt from standard pet fees. * **General Pet Policy:** Standard non-service pets are also welcome (up to 2 per suite, subject to size limits and daily/weekly cleaning fees), but standard pet restrictions and fees do not apply to service animals. * **Notice:** While not legally required to book special rooms, it is generally recommended to notify the front desk at check-in that you are traveling with a service animal so it is noted on your reservation.

Q: Are taxes included in the room rate at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **No, taxes are not included in the standard room rate.** In line with standard policy across Extended Stay America properties and U.S. hotels generally, quoted nightly and weekly base rates exclude local, county, and state lodging taxes. Applicable taxes (such as Illinois hotel operators' tax and the Village of Schaumburg hotel/motel tax) are calculated and added as separate line items upon checkout or when finalizing a reservation. *Note: Depending on local Illinois tax laws, stays exceeding 30 consecutive days may qualify for an exemption from certain hotel occupancy taxes.*

Q: Are there additional fees I should know about at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites – Chicago – Woodfield Mall** (in Schaumburg, IL), there are no mandatory resort fees, and **self-parking and basic Wi-Fi are complimentary**. However, you should be aware of several incidental, optional, and policy-related charges: ### 1. Incidental Security Deposit * A **credit or debit card hold** (security deposit) is required at check-in to cover potential incidentals or room damage. This hold is released upon inspection at check-out, provided no damage has occurred. Note that most locations do not accept cash deposits. ### 2. Pet Fees * **Nightly fee:** Typically **$25 per pet, per day** (plus tax) for the first six nights, dropping to around $15 per pet, per day thereafter (subject to a maximum stay cap). * **Policy limit:** Up to 2 pets per room, with size/weight limitations (service animals are exempt). ### 3. Housekeeping Surcharges * Because this is an extended-stay property, **daily full housekeeping is not included** in the base rate. * Basic stays include scheduled weekly housekeeping (or towel exchanges at the front desk), but **requesting additional full cleanings** incurs an extra service fee. ### 4. Smoking and Damage Penalties * All rooms are 100% non-smoking. * Violating the policy results in a cleaning fee of up to **$250 per incident**. ### 5. Other Potential Incidentals * **Guest Laundry:** The on-site washers and dryers are coin- or card-operated. * **Phone Calls:** Non-emergency, non-local, or long-distance calls made using the in-room telephone incur standard per-call fees. * **Early Check-In / Late Check-Out:** Depending on availability, requesting early arrival (before 3:00 PM) or late departure (after 11:00 AM) may carry an additional charge.

Q: Are there any size restrictions for pets at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Yes, there are size and quantity restrictions under Extended Stay America's standard pet policy: * **Height and Length Limits:** Pets can be no longer than **36 inches** and no taller than **36 inches**. * **Weight Limit:** Some locations and travel listings also observe a standard limit of up to **50 lbs** per pet. * **Pet Limit:** A maximum of **2 pets** per suite is allowed. *Note: Pets exceeding these dimensions/limits or requests for more than two pets require prior approval from the property manager, so it is recommended to contact the hotel directly before booking if your pet is close to or over the limit.*

Q: Are there non-refundable rates at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, there are non-refundable rates available** at Extended Stay America Suites - Chicago - Woodfield Mall. * **Advance Purchase (AP) Rates:** When booking directly through Extended Stay America, their discounted Advance Purchase rates require full prepayment and are non-refundable (cancellable only within 24 hours of booking). * **Extended Plus Program (EPP):** Extended-stay promotional rates under this program include a non-refundable deposit equal to three nights' room rate plus tax if cancelled after the 24-hour grace window. * **Third-Party Travel Sites:** Online travel agencies (like Expedia, Booking.com, and Hotels.com) also frequently list both non-refundable/pay-now rates and flexible/refundable rates for this property. *Tip: Standard rates at the property are typically flexible and cancellable up until 6:00 PM local time on the arrival date, so make sure to check the specific cancellation terms tied to the rate option you select before confirming the reservation.*

Q: Are there refundable room rates available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, fully refundable room rates are available** at Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall. When booking, keep the following details in mind: * **Flexible/Standard Rates:** Booking the standard or flexible rate allows you to cancel free of charge with a full refund up to the property’s designated cancellation cutoff window (typically 24 to 72 hours prior to arrival, or up to 6:00 PM on the arrival date depending on the channel). * **Advance Purchase (Non-Refundable) Rates:** These discounted promotional rates are non-refundable and generally only permit cancellation within 24 hours of booking. * **Long-Term/Program Rates (e.g., Extended Plus Program):** Extended-stay programs often have separate cancellation windows, and late cancellations may incur a multi-night penalty. To ensure you have a refundable rate, select the **Flexible Rate** / **Free Cancellation** option rather than an Advance Purchase rate, and review the exact cancellation deadline shown on your confirmation screen.

Q: Can I leave my pet unattended in the room at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, but with strict conditions.** Extended Stay America allows pets to be left alone in guest rooms, provided you follow their pet etiquette and safety rules: * **Must be crated/contained:** If left unattended, your pet should be kept in a crate or carrier. This prevents room damage, keeps your pet safe, and ensures hotel staff or housekeeping can safely enter if maintenance or room service is needed. * **No noise or disturbances:** Your pet cannot cause a nuisance (such as persistent barking, whining, or scratching). If complaints are made, the hotel will require you to return or make alternate arrangements. * **Contact information:** Keep your cell phone on and registered with the front desk so they can reach you immediately if an issue arises. ### Additional Pet Guidelines for this Property: * **Pet Limit:** A maximum of two pets per suite. * **Size Restrictions:** Pets must be no taller than 36 inches and no longer than 36 inches (larger animals or additional pets require property manager approval). * **Fees:** Pet fees typically run up to $25 (+ tax) per pet, per day for the first six nights, and up to $15 (+ tax) per pet, per day thereafter.

Q: Can I pay with cash at check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Generally, no.** For standard check-ins, the **Extended Stay America Suites - Chicago - Woodfield Mall** requires a valid credit card (or major debit card) matching the guest's ID at check-in, and explicitly notes that **cash is not accepted** for standard check-in payment. A few important points regarding their policies: * **Card Required for Incidentals:** Even at properties within the chain that might allow partial cash settlement, a valid credit or debit card is required to check in and place an authorization hold (typically up to $250) for security and incidental deposits. * **Long-Term Stays:** Extended Stay America’s corporate policy permits cash payments at certain participating locations *only* for guests booking **7 nights or longer**, but this must be arranged in advance with the property. If you plan to stay long-term or do not have a credit card, call the front desk directly at **+1 (847) 517-7255** before arrival to see if any exceptions or cash-deposit arrangements are permitted.

Q: Do I have to pay the full amount upfront at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Whether you must pay the full amount upfront at **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** depends on the rate type and length of stay: * **Short stays (fewer than 7 nights / nightly rate):** **Yes.** You are charged the full cost of the room for the entire duration of your stay at check-in. * **Long stays (7 nights or more / weekly or monthly rates):** **No.** You do not need to pay for the entire reservation all at once. You only pay for the **first week upfront at check-in**, and then continue to pay on a **weekly recurring basis in advance** throughout your stay. * **Advance Purchase / Prepaid Rates:** **Yes.** If you select a non-refundable, prepaid “Advance Purchase” rate when booking online, the full amount is charged immediately at the time of reservation. ### Additional Upfront Costs to Keep in Mind: * **Incidental / Damage Deposit:** In addition to the room cost, the hotel requires a refundable security deposit (typically **$100 to $250**) held on your credit/debit card (or cash depending on local policy) at check-in. This is released or refunded after checkout provided there is no room damage or unpaid incidental charges.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall accept debit cards?

A: **Yes**, Extended Stay America Suites – Chicago – Woodfield Mall accepts major debit cards (Visa, MasterCard, Discover, American Express, etc.) for reservations and payments. A few policies to keep in mind when using a debit card at check-in: * **Name Match & ID:** The name on the debit card must match the government-issued photo ID of the primary registered guest. * **Incidental Hold / Authorization:** At check-in, the hotel places a temporary hold on the card to cover room charges plus a security/incidental deposit (typically up to **$250**). * **Processing Delay:** While credit card holds release quickly, debit card authorization holds temporarily withdraw or freeze available funds from your bank account, and banks typically take **5 to 14 business days** after checkout to release unused incidental funds.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall allow same-day check-in?

A: **Yes**, the Extended Stay America Suites - Chicago - Woodfield Mall allows same-day check-in, provided there is room availability. Key details to keep in mind: * **Check-in Time:** Standard check-in begins at **3:00 PM** local time. * **Early Check-in:** If you arrive before 3:00 PM on the same day, early check-in is subject to room availability and may incur an additional hourly or fixed fee depending on how early you arrive. * **Late Arrival:** If you plan to arrive later in the evening, note that a 24-hour front desk is available, but it is recommended to notify the property if arriving past 6:00 PM to ensure your reservation is held. * **Requirements:** At check-in, you must provide a valid government-issued photo ID and a valid credit card (for room charges and an incidental deposit). Most locations require the primary guest to be at least 21 years old. It is best to book online or call the front desk directly beforehand to confirm that rooms are available for walk-ins or same-day reservations.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall charge an additional fee for pets?

A: **Yes**, Extended Stay America – Chicago – Schaumburg – Woodfield Mall charges an additional non-refundable cleaning fee for pets. Key details of the pet policy include: * **Pet Fee:** Up to **$25 (+ tax) per day, per pet** for the first 6 nights. For stays beyond 6 nights, the fee is reduced to **$15 (+ tax) per day, per pet** thereafter. * **Pet Limit:** A maximum of **2 pets** per suite. * **Size Restrictions:** Pets must not exceed 36 inches in height or length (larger animals or more than 2 pets require property manager approval). * **Service Animals:** Fully certified service animals are exempt from pet fees.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall have any restrictions on the number of pets allowed per room?

A: Yes. Under the property's standard pet policy, there is a limit of **a maximum of two pets per suite**. Key details of the policy include: * **Pet Limit:** Up to 2 pets per room. If you need to bring more than two pets, **prior approval from the property manager** is required. * **Size/Dimensions:** Pets generally cannot exceed 36 inches in length and 36 inches in height (larger animals also require property manager approval). * **Fees:** Pet fees typically run up to $25 (+ tax) per pet, per night for the first six nights, and a reduced daily rate (up to $15 + tax) for nights thereafter. Service animals are exempt.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall offer pet amenities like beds or bowls?

A: While pets are allowed at Extended Stay America Suites – Chicago - Woodfield Mall, pet amenities such as beds or bowls are not available.

Q: Does Extended Stay America - Chicago - Schaumburg - Woodfield Mall require a deposit when booking?

A: Whether you are charged a deposit depends on when you mean—**at the time of booking** versus **upon arrival (check-in)**: ### 1. When Booking * **Standard / Flexible Rates:** Do **not** require an upfront deposit or immediate charge. You will need to provide a credit card to hold/guarantee the reservation, but payment is handled when you check in. * **Prepaid / Non-Refundable Rates (Advanced Purchase Rates):** These require full payment at the time of booking, which acts as a non-refundable prepayment rather than a refundable deposit. * **Extended Plus Program (EPP):** Special long-term promotional rates may require a non-refundable deposit (typically equal to the first three nights’ room rate plus tax) upon booking. --- ### 2. At Check-In (Security / Incidentals Deposit) * **Yes, a deposit is typically required at check-in.** In line with Extended Stay America brand policy, the hotel may place a temporary hold / security deposit of **up to $250** on your credit or debit card for incidental charges or damages. * **Refund:** If no damage or incidental charges occur, the hold is released upon checkout. Depending on your bank, it usually takes **5 to 14 business days** to drop off your card statement.

Q: How far in advance do I need to cancel to avoid penalties at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The required cancellation window depends directly on the **rate plan** you booked: * **Standard / Flexible Rates:** You generally must cancel at least **24 to 48 hours before check-in** (often by **6:00 PM local hotel time** on the day of arrival or the day before, depending on the specific booking terms). Canceling after this designated cut-off will incur a penalty usually equal to the first night's room rate plus tax. * **Advance Purchase (AP) / Non-Refundable Rates:** These must be canceled **within 24 hours of booking**. Canceling after that 24-hour initial window results in the forfeiture of the entire prepaid amount. * **Extended Plus Program (EPP) Rates (Long-Term Stays):** These must also be canceled **within 24 hours of booking**; canceling later forfeits the required deposit (typically equivalent to 3 nights’ room rate plus tax). Because exact cut-off times can vary slightly by travel dates and whether the room was booked directly or through a third-party site (such as Expedia or Booking.com), refer to the **cancellation terms in your booking confirmation email** or contact the hotel front desk directly to verify your reservation's precise deadline.

Q: How late can I cancel without being charged at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The cancellation deadline depends on the rate type you booked: * **Standard / Flexible Rate:** You must cancel by **6:00 PM local hotel time (Central Time) on the day of arrival** to avoid being charged. If you cancel after 6:00 PM or do not show up, you will be charged a No-Show Fee equal to the first night's room rate plus tax. * **Advance Purchase (Prepaid / Non-refundable) Rate:** You must cancel within **24 hours of originally booking the reservation**. After 24 hours, the full prepayment is non-refundable. * **Extended Plus Program (EPP):** You must cancel within **24 hours of booking**; cancelling after that incurs a penalty of three nights' room rate plus tax. * **Third-Party Bookings (Expedia, Booking.com, etc.):** The cancellation terms and deadlines are governed by the specific policy stated in your confirmation email, and cancellations must be processed directly through that booking site.

Q: How much is the refundable pet deposit at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: There is **no refundable pet deposit** at Extended Stay America – Chicago – Schaumburg – Woodfield Mall. Instead, the hotel charges a **non-refundable pet cleaning fee**: * **$25 (+ tax) per pet, per day** for the first 6 nights. * **Up to $15 (+ tax) per pet, per day** for each day thereafter. *(Note: While there is no pet-specific deposit, the hotel may place a standard refundable incidental hold/deposit on your payment card at check-in—typically up to $100–$250—which is refunded at check-out provided there is no room damage).*

Q: How much is the security deposit at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Under standard Extended Stay America brand policies, guests are required to provide a refundable incidental/security deposit of **up to $250** at check-in. At this property and similar Extended Stay America locations in the area, the specific deposit amount typically falls between **$100 and $150** (held as an authorization on a credit/debit card or collected as a deposit). Key details to keep in mind: * **Refund Timeline:** Provided there is no damage or unpaid fees, the hold on a credit or debit card is typically released within **5 to 14 business days** after checkout, depending on your financial institution. * **Payment Method:** Stays shorter than 7 nights generally require a credit or debit card. Where cash deposits are permitted (usually for longer stays), refunds may take up to 14 days. * **Confirmation:** Because individual desk deposit amounts (e.g., local resident rules vs. standard travel) can vary slightly, you can confirm the exact charge for your reservation by calling the front desk directly at **(847) 925-8300**.

Q: Is a security deposit required at check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, a security/incidental deposit is typically required at check-in.** * **Payment Method & ID:** You must present a valid government-issued photo ID along with a credit card or debit card at check-in. * **Deposit Amount:** Across Extended Stay America properties, hotels generally place an authorization hold of **up to $250** to cover potential incidental charges or damages. * **Release/Refund:** The deposit or remaining balance is released after check-out, provided there is no room damage or unpaid incidentals. Depending on your bank or card issuer, temporary card holds usually take about 5 to 14 business days to clear from your statement. *Note: Specific deposit amounts can occasionally vary depending on length of stay, payment type (credit vs. debit/cash), or local guest policies, so you can contact the Schaumburg front desk directly if you need to verify the exact hold amount for your specific booking.*

Q: Is early check-in allowed at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, early check-in is allowed**, but it is **subject to room availability** and typically incurs an **additional fee**. Here are the key details regarding their policy: * **Standard Check-in Time:** 3:00 PM. * **Early Check-in Fees (Extended Stay America standard policy):** * **Between 7:00 AM and 12:00 PM:** An hourly fee applies (typically around $10 per hour plus tax). * **Prior to 7:00 AM:** You may be charged the full previous night’s rate (or a minimum fee). * **Between 12:00 PM and 3:00 PM:** Subject to property discretion; depending on whether cleaned rooms are readily available, properties may charge an hourly rate or occasionally waive it if the room is ready. Because early check-in cannot be guaranteed in advance, it is strongly recommended to **contact the front desk on the day of arrival** (or the night before) to confirm room availability and the exact fee that will apply.

Q: Is Extended Stay America - Chicago - Schaumburg - Woodfield Mall pet-friendly?

A: Yes, Extended Stay America Suites – Chicago - Woodfield Mall is pet-friendly.

Q: Is late check-out available at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, late check-out is available**, but it is **subject to room availability and requires front desk approval**. Additional fees typically apply. * **Standard check-out time:** 11:00 AM. * **Extended Stay America policy & fees:** * Late check-outs past 11:00 AM are generally charged at **$10.00 per hour** (plus applicable tax) up to **$50.00** until late afternoon. * Stays extended beyond late afternoon (typically after 4:00 PM) may incur the full night’s room rate. **Tip:** Late check-out cannot be guaranteed in advance. It is best to contact the front desk on the morning of departure (or the evening before) to check availability and have the fee confirmed.

Q: Is the deposit refundable if I cancel at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Whether your deposit or prepayment is refundable depends on the **type of booking/deposit** and **when you cancel**: 1. **Standard / Flexible Reservations** * Extended Stay America locations generally allow cancellations up to **6:00 p.m. local hotel time on the day of arrival** without penalty. * If you cancel prior to that deadline, you are not charged, or any reservation deposit is fully refundable. If you cancel after 6:00 p.m. or fail to show up, a fee equivalent to the first night’s room rate plus tax is charged/forfeited. 2. **Advance Purchase (AP) Rates** * These bookings are **non-refundable**. * A full refund is only granted if you cancel within **24 hours of originally making the booking**. Canceling after that 24-hour window means forfeiting the entire prepayment. 3. **Extended Plus Program (EPP) / Long-Term Rates** * If you booked under an extended-stay rate that required a deposit, canceling **more than 24 hours after booking** (or failing to show up) will forfeit a **non-refundable deposit equal to 3 nights’ room rate plus tax**. 4. **Security / Incidental Deposit (at Check-in)** * If you are referring to the security/damage deposit required at check-in (typically up to $150–$250), this is only collected upon arrival and is **fully refundable** at check-out provided there is no room damage or unpaid incidental charges. *Note: If you booked through a third-party site (such as Expedia, Booking.com, or Priceline), their specific rate rules and refund terms will apply instead. To check your specific reservation details, contact the hotel directly or review your confirmation email.*

Q: Is the pet fee charged per night or per stay at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: The pet fee is charged **per night (per day)**, not as a flat fee per stay. Under Extended Stay America's standard policy for this property: * **First 6 nights:** Up to **$25 (+ tax) per pet, per day**. * **Day 7 and onward:** A reduced cleaning fee of up to **$15 (+ tax) per pet, per day**. *(Note: If your stay is 6 nights or less, the full total is due at check-in. A maximum of two pets per suite is allowed, and size/height restrictions apply.)*

Q: Is there a designated pet area or pet park at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: While pets are allowed at Extended Stay America Suites – Chicago - Woodfield Mall, a designated pet area or pet park is not available.

Q: Is there a fee for early check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, Extended Stay America charges an early check-in fee.** Standard check-in begins at **3:00 PM**. If a room is ready and the hotel is able to accommodate your arrival early, the brand’s standard fee structure is as follows: * **Between 7:00 AM and 12:00 PM:** Typically charged at **$10.00 per hour** plus applicable tax. * **Prior to 7:00 AM:** Full previous day’s room rate and tax (at Best Available Rate, minimum of $50.00). * **Between 12:00 PM and 3:00 PM:** Subject to property discretion; depending on room availability, properties may waive the fee or charge a reduced prorated fee. *Note: Early check-in is always subject to room availability. It is best to call the front desk at the Woodfield Mall location directly on the morning of your arrival to verify availability and confirm exact fees.*

Q: Is there a fee for late check-out at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: **Yes, there is a fee for late check-out.** Standard check-out time is **11:00 AM**. Under Extended Stay America’s standard policy, late check-out fees are structured as follows: * **Between 11:00 AM and 4:00 PM:** **$10.00 per hour** (plus applicable taxes), up to a maximum of **$50.00**. * **After 4:00 PM:** A **full day’s room rate plus tax** (at the Best Available Rate) will be charged. *(Note: Late check-outs are subject to room availability, and Extended Perks loyalty members staying 7+ nights may qualify for complimentary late check-out upon request. It is always recommended to contact the front desk in advance on the morning of departure to confirm availability and avoid unexpected charges.)*

Q: Is there a fee to change my reservation dates at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America - Chicago - Schaumburg - Woodfield Mall**, there is generally **no administrative fee or penalty** just to change your reservation dates, but your final cost will depend on a few key factors: 1. **Difference in Nightly Room Rates:** While there is no change fee, your reservation will be recalculated based on the current rates for the new dates. If the new dates are in higher demand, you will be responsible for the difference in price. Conversely, if the nightly rate is lower, your total will decrease. 2. **Length of Stay Discounts:** Extended Stay America bases many of its room tiers on total stay length (e.g., 7+ nights or 30+ nights). If modifying your dates reduces the number of nights below a discount threshold, your nightly rate might automatically adjust higher. 3. **Cancellation / Modification Deadline:** * **Standard Flexible Rates:** As long as you make your date changes before the property's cutoff window (typically **by 6:00 PM local time on your original check-in date**, or 24 hours prior depending on the rate plan), no cancellation or no-show penalties will apply. * If you try to change or shorten the stay after the deadline, you may be assessed a late-cancellation/no-show fee (usually equivalent to one night's room and tax). 4. **Rate Type (Prepaid / Non-Refundable vs. Flexible):** * If you booked an **Advance Purchase (AP)** or special non-refundable rate, date changes are generally restricted, and the original payment may be non-transferable. 5. **Third-Party Bookings:** * If you made your reservation through an online travel agency (such as Expedia, Booking.com, or Priceline), any date changes must be processed directly through that third-party platform, and their own change or cancellation policies will dictate whether fees apply. **How to adjust your stay:** * If you booked directly, you can modify your dates online via the [Extended Stay America Modify Reservation page](https://www.extendedstayamerica.com/modify-reservation) or by calling the front desk directly at **(847) 925-8300**.

Q: Is there a pet weight restriction at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At the **Extended Stay America Suites - Chicago - Woodfield Mall**, pet policies are defined primarily by **dimensions rather than a strict weight limit**, though booking platforms often cite standard limits: * **Official Size Restriction:** Extended Stay America’s official brand and property policy specifies that pets can be **no taller than 36 inches and no longer than 36 inches**. * **Reported Weight Guidelines:** Third-party pet travel directories (such as BringFido and Romingo) generally list a standard guideline of **up to 50 lbs** per pet for this location. * **Exceptions:** If your pet exceeds the standard size guidelines (or if you are traveling with more than the standard limit of **2 pets per suite**), larger animals may be permitted with **prior approval from the property manager**. If your pet is on the larger side, it is always best to contact the front desk directly ahead of your stay to confirm manager approval.

Q: What age do children stay free until at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At Extended Stay America Suites - Chicago - Woodfield Mall (and chain-wide across Extended Stay America), children stay free up to **age 17** (ages 0–17). To qualify: * They must share a room with a paying adult/parent or guardian. * They must stay within the room's maximum occupancy limits using existing bedding. * Guests **18 years and older** are classified as adults and may be subject to extra-person charges.

Q: What is the pet policy at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Pets are allowed at Extended Stay America Suites – Chicago - Woodfield Mall.

Q: What payment methods does Extended Stay America - Chicago - Schaumburg - Woodfield Mall accept?

A: **Extended Stay America Suites – Chicago – Schaumburg – Woodfield Mall** accepts the following payment methods: * **Major Credit Cards:** * Visa * MasterCard * American Express * Discover * Diners Club * JCB ### Important Check-in & Payment Policies: * **Cashless / Card Policy:** The property operates largely on card payments. Cash is **not accepted** for standard short-term check-ins (Extended Stay America only considers cash at select properties for stays of 7+ nights, subject to a cash security deposit and prior approval). * **Debit & Prepaid Cards:** Most debit cards tied to major networks (Visa/Mastercard) can be used, though a physical credit card in the guest's name is typically required to authorize the room and incidental hold. * **ID & Card Verification:** The primary guest must present a valid government-issued photo ID that matches the name printed on the card at check-in. * **Incidental Deposit:** An incidental deposit / authorization hold (typically up to $100–$250) is placed on your card upon arrival and released after check-out.

Q: What time is check-in at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: Check-in at **Extended Stay America Suites - Chicago - Woodfield Mall** starts at **3:00 PM**. *(Check-out is by 11:00 AM. Guests must be at least 21 years old to check in).*

Q: When is the deposit refunded at Extended Stay America - Chicago - Schaumburg - Woodfield Mall?

A: At **Extended Stay America Suites - Chicago - Schaumburg - Woodfield Mall**, the refund/release timeline depends on how the deposit was placed and the type of deposit: * **Credit or Debit Card Hold (Incidentals/Damage Deposit):** * The hold is released by the hotel upon **check-out**, subject to a room inspection. * Once released, it typically takes **5 to 14 business days** to drop off your account statement or show back in your available balance, depending on your bank or credit card company. * **Cash Deposits:** * If the hotel accepted a cash deposit at check-in, small cash deposits are returned upon **check-out** once the room has been inspected. * Per brand policy, larger cash refunds (typically over $100) may be issued by corporate check mailed to you within **14 business days** of departure. * **Reservation Prepayment/Advance Deposit:** * If you booked a flexible/refundable rate, cancellations made prior to the property’s cancellation deadline (typically by 6:00 p.m. local hotel time on arrival day, unless specified otherwise by your booking channel) will be refunded to your original payment method. Non-refundable Advance Purchase (AP) rates forfeit the deposit if canceled after 24 hours of booking.

Q: Will Extended Stay America - Chicago - Schaumburg - Woodfield Mall hold luggage after check-out?

A: **Generally, no.** Extended Stay America properties (including the Schaumburg / Woodfield Mall location) typically **do not offer dedicated luggage hold or bell desk storage** after check-out. Because Extended Stay America is an economy/limited-service extended-stay brand, most locations lack a secure luggage room or the staffing required to manage guest bags once a room has been vacated. A few things to keep in mind: 1. **Staff Courtesy (Discretionary):** Occasionally, the front desk agent on duty may agree as an informal courtesy to place your bag behind the counter for a short time if space permits. However, this is neither guaranteed nor part of their official property policy. 2. **Late Check-Out:** If you need the room longer, they offer late check-out for an hourly fee depending on availability. 3. **Third-Party Luggage Services:** If you have several hours before a flight or train, you can look into luggage storage platforms (like *Bounce*, *LuggageHero*, or nearby full-service airport/transit hubs) to drop off your bags safely. If you would like to ask about an exception for your specific departure day, you can contact the property's front desk directly at **(847) 517-9100**.

Q: Will Extended Stay America - Chicago - Schaumburg - Woodfield Mall hold my luggage before check-in?

A: **Extended Stay America properties, including the Chicago - Schaumburg - Woodfield Mall location, generally do not offer official luggage storage or bell desk holding services.** Because Extended Stay America operates as a budget, limited-service extended-stay brand, hotels typically do not maintain a secure luggage holding room. While a front desk clerk *may* occasionally make an informal courtesy exception to stash a bag behind the counter if space allows, it is not a guaranteed amenity and is often refused due to liability and limited space. ### Your Options: 1. **Call Ahead:** Contact the property directly at **(847) 517-7255** before your arrival. Ask the front desk on duty if they are able to hold your bags for a few hours before your check-in time. 2. **Early Check-In:** If a room is already clean and available, you may be able to check in early: - Between **12:00 PM and 3:00 PM**: Typically complimentary (subject to room availability). - Between **7:00 AM and 12:00 PM**: Typically available for an hourly fee (around $10/hour, subject to room availability). 3. **Third-Party Luggage Storage:** If the hotel cannot hold your bags and your room is not ready, consider booking day-storage through luggage storage apps like **Bounce** or **LuggageHero**, which partner with nearby shops and businesses.